WELCOME
THANK YOU FOR CHOOSING TO TRAIN WITH THE MOST INTENSIVE & RESULTS-DRIVEN BARBER ACADEMY AVAILABLE.
OUR PROVEN HANDS-ON APPROACH PRODUCES GREAT ALL-AROUND BARBERS WHO ARE TALENTED WITH CLIPPERS, SCISSORS, RAZORS AND STYLING.
!LET’S BREAK THE ICE! PLEASE INTRODUCE YOURSELVES
1. WHAT IS YOUR NAME?
2. WHERE ARE YOU FROM?
3. WHAT PREVIOUS EXPERIENCE DO YOU HAVE, WHETHER WITHIN HAIR OR WITHIN ANOTHER TRADE?
4. WHAT DO YOU WANT TO GET OUT OF THE COURSE?
HISTORY: BSW WAS FOUNDED IN 2020 OUT OF THE NEED FOR BETTER BARBER EDUCATION.
ETHOS: OUR ETHOS IS SIMPLE: PRACTICE AND SOLID STRUCTURE MAKE BETTER BARBERS.
JOSHUA INNES HEAD EDUCATOR
JOSH IS THE HEAD EDUCATOR AT BARBERING SCHOOL OF WALES. JOSH IS RESPONSIBLE FOR EDUCATING OUR CLASSES DAY TO DAY AND OVERSEEING YOUR LEARNING EXPERIENCE.
6 YEARS BARBERING EXPERIENCE
OFQUAL REGULATED TRAINER & ASSESSOR (QA LEVEL 3)
RAN HIS OWN SUCCESSFUL BARBERSHOP IN HEREFORD.
COMES FROM A HAIRDRESSING FAMILY
ALESSANDRO CALLIVA
IQA & DIRECTOR
DRO IS THE FOUNDER & DIRECTOR OF ERING SCHOOL OF WALES. HE IS IBLE FOR RUNNING THE ACADEMY & URING THE QUALITY OF LEARNER EXPERIENCE.
RS EXPERIENCE AND RUNS WALES & BRISTOLS #1
R BRAND - CAPELLO BARBERS
L REGULATED TRAINER, ASSESSOR & VEL 3)
FROM A BARBERING FAMILY
NOW... LET’S GET SOCIAL
FOLLOW US ON INSTAGRAM:@BARBERSCHOOLWALES
INSTAGRAM, WITHOUT DOUBT, IS ONE OF THE BEST WAYS TO MARKET YOURSELF.
YOU ARE ENTERING A VERY COMPETITIVE INDUSTRY, SO ITS REALLY IMPORTANT YOU SELF-PROMOTE.
IF YOU HAVEN’T GOT IT... GET IT NOW
!WE UNDERSTAND ITS HARD AT THE START OF ANY CAREER, SO WE WANT TO HELP YOU GET YOUR NAME OUT THERE!
HOW BSW CAN HELP YOU: WITH LOTS OF FOLLOWERS FROM AROUND THE WORLD, AND A WEALTH OF BARBER SHOP HEADHUNTERS, THE BSW INSTAGRAM IS A HIVE OF OPPORTUNITY.
THE BEST WAY TO BE SEEN, IS FROM STORIES. THEY ARE CURRENT, INTERESTING AND CATCH THE ATTENTION OF MANY.
BETTER STILL, THEY CAN BE OF ANYTHING; YOUR FIRST EVER TIME HOLDING SCISSORS, A FUN MOMENT IN THE ACADEMY, SOME OF YOUR BEAUTIFULLY CREATED HAIR, OR EVEN WHAT YOU HAD FOR LUNCH!
WE RECOMMEND THAT YOU UPLOAD A STORY EACH DAY TO START BUILDING A PORTFOLIO OF INTEREST, AND AN INCREASE IN FOLLOWERS.
TAG @BARBERSCHOOLWALES IN YOUR STORY, AND WE WILL REPOST SOME OF THEM TO THE LSB STORY DAILY. THE MORE YOU UPLOAD AND PROMOTE YOURSELF, THE MORE EXPOSURE WE CAN GIVE YOU!
A LITTLE BIT OF FUN: ITS YOUR FIRST DAY! TAKE A STORY NOW, AND START YOUR JOURNEY OF SUCCESS!
A TYPICAL TRAINING DAY AT BSW
MORNING SESSIONS
8:20AM - ARRIVAL AT ACADEMY, EQUIPMENT SET UP, STATIONS CLEANED READY
8:30AM - DAY STARTS, ALL CLASSES COMMENCE (EVEN IF YOU ARE CUTTING CLIENTS, THEY WOULD HAVE ARRIVED)
8:30AM - 1PM- ALL CLASSES COMMENCE FOLLOWING CURRICULUM FOR SET CLASS
AFTERNOON SESSIONS
1:20PM - ARRIVAL AT ACADEMY, EQUIPMENT SET UP, STATIONS CLEANED READY
1:30PM - DAY STARTS, ALL CLASSES COMMENCE (EVEN IF YOU ARE CUTTING CLIENTS, THEY WOULD HAVE ARRIVED)
1:30PM - 6PM- ALL CLASSES COMMENCE FOLLOWING CURRICULUM FOR SET CLASS
PLEASE REVIEW OUR STUDENT POLICY:
WHEN YOU TRAIN AT BSW YOU CAN BE REST ASSURED YOU ARE RECEIVING THE VERY BEST BARBERING EDUCATION TO MAKE YOU JOB READY IN THE INDUSTRY.
HANDS-ON IS THE APPROACH, WITH A TAILOR MADE DAY-BY-DAY CURRICULUM THAT HAS BEEN FINE TUNED TO ACHIEVE QUALITY BARBERS AT THE END OF THEIR COURSE.
THE COURSES ARE DESIGNED TO BE INTENSE, SO IT IS IMPORTANT THAT YOUR ATTENDANCE AND PUNCTUALITY IS ON POINT OTHERWISE IT CAN HAVE AN ADVERSE AFFECT ON YOUR DEVELOPMENT AND GRADING WITH BSW.
IN ADDITION TO THIS, YOU ARE ALSO GAINING A NATIONALLY RECOGNISED QUALIFICATION WHICH HAS CERTAIN CRITERIA THAT HAS TO BE MET IN ORDER FOR YOU TO PASS UNIT, AND EVENTUALLY GAIN THE CERTIFICATION.
THIS NEEDS TO BE COMPLETED IN A SET TIME FRAME. POOR ATTENDANCE AND PUNCTUALITY IS LIKELY TO RESULT IN YOU BEING UNABLE TO COMPLETE YOUR QUALIFICATION.
ATTENDANCE POLICY
WE HAVE A CLASS REGISTER WHICH IS TAKEN DAILY BY YOUR EDUCATOR, AND WE WORK ON A SIMPLE POINTS SYSTEM SO THAT OUR EXPECTATIONS ARE TRANSPARENT. THE REGISTER MARKINGS ARE AS FOLLOWS
0 - IN ATTENDANCE
1 - LATE
3 - NOTIFIED ABSENCE (INFORMED US BY SUBMITTING AN ABSENCE NOTIFICATION)
6 - NO SHOW (FAILED TO ARRIVE WITHOUT NOTIFYING US)
WE THEN HAVE BENCHMARKS IN PLACE WHERE WE WILL FLAG CONCERNS WITH STUDENTS WHO ARE PRESENTING POOR ATTENDANCE AND PUNCTUALITY.
3 POINTS = YOU WILL BE CALLED INTO A MEETING WITH YOUR EDUCATOR/ACADEMY MANAGER WHO WILL PROVIDE YOU WITH YOUR INITIAL WARNING.
6 POINTS = YOU WILL BE CALLED INTO A MEETING WITH YOUR EDUCATOR/ACADEMY MANAGER WHO WILL PROVIDE YOU WITH YOUR SECONDARY WARNING.
9 POINTS = YOU WILL BE CALLED INTO A MEETING WITH YOUR EDUCATOR/ACADEMY MANAGER WHO WILL PROVIDE YOU WITH YOUR FINAL WARNING.
12 POINTS = YOU WILL BE REMOVED FROM THE COURSE WITH IMMEDIATE AFFECT.
GENERAL RULES
ALONGSIDE OUR POLICIES, WE HAVE SOME GENERAL RULES THAT ARE VERY IMPORTANT TO FOLLOW. THIS WILL BE MONITORED AT ALL TIMES.
1) IF YOU CANNOT ATTEND A SESSION, WE EXPECT YOU TO GIVE US AT LEAST 12 HOURS NOTICE. CANCELLING YOUR APPOINTMENTS AT THE LAST MINUTE HAS A DETRIMENTAL AFFECT ON THE GREAT REPUTATION WE HAVE AMONGST OUR CLIENTS. THIS IN TURN, IMPACTS YOUR LEARNING EXPERIENCE AS THE AMOUNT OF CLIENTS YOU HAVE WILL DECREASE.
2) IF YOU ARE GOING TO BE LATE TO A SESSION, WE EXPECT YOU TO GIVE US AT LEAST 1 HOURS NOTICE.
3) WE WILL NOT ACCEPT A REQUEST TO CHANGE SCHEDULED TRAINING HOURS - IF YOU HAVE SIGNED UP TO A ‘MORNING’ SESSION - WE EXPECT YOU TO COMMIT TO MORNING HOURS FOR THE DURATION OF THE COURSE. YOU WILL BE UNABLE TO ‘CUT DOWN DAYS’ OR DO ‘ADDITIONAL DAYS’ - WE HAVE A LIMITED AMOUNT OF SPOTS ON OUR COURSES, A VERY STRICT SCHEDULE AND CLASSES RUNNING CONSECUTIVELY.
4) COURSEWORK ASSIGNMENTS MUST BE SUBMITTED ON OR BEFORE THE SUBMISSION DATELATE COURSEWORK WILL BECOME VOID.
5) IT IS YOUR RESPONSIBILITY TO ENSURE ALL OF YOUR EQUIPMENT IS FULLY CHARGED AND IN WORKING ORDER BEFORE THE DAY STARTS. IN NO EVENT WILL YOU BE ABLE TO BORROW EDUCATOR’S EQUIPMENT.
6) NO EXTENSIONS - A LACK OF ATTENDANCE DOES NOT WARRANT ANY ADDITIONAL WEEKS TRAINING. AS STATED IN YOUR STUDENT AGREEMENT, YOUR ATTENDANCE IS YOUR RESPONSIBILITY. WE CAN ACCOMODATE YOUR ASSESSMENTS AT A LATER DATE, BUT NO ADDITIONAL TRAINING HOURS WILL BE PROVIDED.
1) PUSH YOURSELF AND PUSH OTHERS - WE WILL PUSH YOU TO BE OUTSIDE OF YOUR COMFORT ZONE. EMBRACE THE CHALLENGES. THE HAIRCUTS YOU ARE AFRAID OF ARE THE ONES YOU NEED TO DO MOST OF.
2) DON’T BE A DICK
3) EARLY IS ON TIME, ON TIME IS LATE AND LATE IS UNACCEPTABLE - BUT NOT TOO EARLY!
4) COME PREPARED OR DON’T COME AT ALL
5) AT TIMES - IT WON’T BE PRETTY. PREPARE TO GO THROUGH THE EMOTIONAL TRENCHES. BUT ALSO EMBRACE THE HIGHS. THIS 12 WEEKS WILL BE A ROLLERCOASTER.
6) GO THE EXTRA MILE - YOUR LEARNING CAN’T STOP ONCE YOU LEAVE THE ACADEMY. THROW YOURSELF INTO AS MUCH LEARNING AS POSSIBLE IN YOUR FREE TIME - YOUTUBE, EXPERIENCE IN A SHOP ETC.
7) DANGERS - COMPLACENCY, COMPARISON, NEGATIVE SELF TALK
8) ASK QUESTIONS - DON’T BE AFRAID OF TAPPING INTO THE KNOWLEDGE OF THE PEOPLE AROUND YOU. YOU HAVE BARBERS IN CAPELLO WORKING IN THE SAME PLACE AS YOU EVERYDAYTALK TO THEM!
9) LEAVE THE BAD ENERGY AT THE DOOR - COME WITH ENTHUSIASM, EXCITEMENT AND THE WILL TO OVERCOME CHALLENGES EVERYDAY.
7) BE AS ACTIVE ON SOCIAL MEDIA AS POSSIBLE - THERE ARE RECRUITERS WATCHING! EVEN THOSE WHO SEE THEMSELVES AS ‘OLD FASHIONED’ OR ‘DON’T USE SOCIAL MEDIA’ - DON’T LET THIS HOLD YOU BACK.
CLIENT POLICY - FOR STUDENTS
WE PROVIDE AN ABUNDANCE OF CLIENTS FOR YOU TO PRACTICE ON.
OUR RECORD FOR THE MOST CLIENTS ONE OF OUR COURSES IS 200. THE AMOUNT OF CLIENTS YOU COMPLETE MAY VARY FROM DAY TO DAY TO DIFFERENT CIRCUMSTANCES.
SOMETIMES CLIENTS DO NOT SHOW UP FOR SERVICES, OR DUE TO EXTERNAL CIRCUMSTANCE, THERE MAY BE GAPS IN THE CLIENTS.
THIS IS INEVITABLE IN THE BARBERING INDUSTRY.
IN INSTANCES WHEN THERE IS NO CLIENT, YOUR EDUCATOR WILL PROVIDE YOU GUIDANCE.
THEY MAY SUGGEST ANY OF THE FOLLOWING:
•SEARCH FOR A CLIENT OUTSIDE*
•WATCH A DEMONSTRATION
•WATCH A LEARNING VIDEO RESOURCE
•READ THROUGH LEARNING RESOURCES
•PERFORM SERVICE ON A FELLOW STUDENT
•WORK ON DOLL HEADS
•COMPLETE COURSEWORK
CLIENT POLICY - FOR CLIENTS
WE HAVE A STRICT NON-DISCRIMINATION POLICY THAT ENSURES NO INDIVIDUAL IS TREATED DIFFERENTLY BASED ON GENDER, RACE, OR ANY OTHER CHARACTERISTIC. IT IS IMPERATIVE THAT ALL CUSTOMERS ARE AWARE OF THIS COMMITMENT TO EQUALITY.
A FEE OF £5 WILL BE CHARGED FOR CANCELLATIONS MADE WITHIN 24 HOURS OF THE SCHEDULED APPOINTMENT.
FOR NO-SHOWS, A FEE OF £10.00 WILL BE INCURRED.
WE UNDERSTAND THAT TIME IS VALUABLE FOR BOTH OUR STYLISTS AND CUSTOMERS; THEREFORE, WE ALLOW A GRACE PERIOD OF 15 MINUTES FOR CUSTOMER LATENESS. BEYOND THIS, THE APPOINTMENT MAY BE CANCELLED OR RESCHEDULED TO ENSURE THE SMOOTH RUNNING OF OUR SERVICE.
EVERY CUSTOMER COMPLETES A CHECK-IN FORM
CUSTOMERS MUST HAVE PATIENCE WITH OUR STUDENTS
CUSTOMERS MUST NOT BEHAVE IN A RUDE MANOR TOWARDS OUR STUDENTS
IN THE EVENT OF RUDE OR AGGRESSIVE BEHAVIOUR, PLEASE CONSULT YOUR TRAINER
QUALIFICATION
TEACHING POLICY
•TRAINERS ARE STERN BUT FAIR
.•TRAINERS WILL PROVIDE CONSTRUCTIVE CRITICISM AND BE DIRECT AT SOME TIMES.
•TRAINERS WILL QUESTION YOU IN FRONT OF CLIENTS AND CHALLENGE YOUR KNOWLEDGE.
•THERE MAY BE SOME AWKWARD AND UNEASY MOMENTS.
•YOU WILL RECEIVE HANDS-ON GUIDANCE.
BSW CERTIFICATES AND THE VTCT QUALIFICATION ARE NOT INTRINSICALLY LINKEDYOU DO NOT NEED TO BE AWARDED THE BSW CERTIFICATE TO ACHIEVE THE VTCT QUALIFICATION. HOWEVER, YOU DO NEED TO ACHIEVE THE VTCT QUALIFICATION TO BE AWARDED YOUR BSW CERTIFICATE
NVQ LEVEL 2 DIPLOMA IN BARBERING - 12 WEEKS
1-2
2-4
Build cutting technique on head blocks
Cutting hair on real customers - 2 hours per haircut.
4-7
9-12
Cutting hair on real customers - 1.5 hours per haircut.
Cutting hair on real customers - 30min/45min per haircut.
NVQ Assessments & Exams
Finishing techniques and shortcuts to improve speed and quality.
Haircut competition on last day
Last week of course involves minimal educator supervision - trade test.
WHAT IS SKILLS TRAINING?
EVERY WEDNESDAY, WE WILL TEACH YOU A NEW ‘ADVANCED’ SKILL THAT IS NOT IN YOUR INITIAL DOLL HEAD TRAINING OR GO OVER AN EXISTING SKILL. WE DO THIS IN A STRUCTURED AND FILTERED WAY TO ENSURE YOU DON’T GET TOO CONFUSED. THESE WILL BE AND ARE NOT LIMITED TO: WET SHAVING SCISSOR WORK ADVANCED HAIRCUTS
END OF COURSE COMPETITION
THERE WILL BE A FADE COMPETITION ON YOUR FINAL WEEK 12*. YOU WILL HAVE TO PROVIDE YOUR OWN MODEL. THE COMPETITION WILL LAST ABOUT 90 MINUTES AND WILL ALLOW YOU TO SHOWCASE THE SKILLS THAT YOU HAVE LEARNT. NOT ATTENDING OR PARTICIPATING IN THE COMPETITION WILL AFFECT YOUR FINAL GRADE
YOU WILL NEED TO SUPPLY A MODEL FOR YOUR WET SHAVING SKILL SESSION.
ASK FOR THE DATE
BARBERING IS BOTH THEORETICAL AND VISUAL
WE TEACH YOU BOTH
SOMETIMES YOU HAVE TO BREAK THEORETICAL RULES TO ACHIEVE VISUAL RESULTS
THERE ISN’T A ‘RIGHT’ WAY TO CUT HAIR.
EVERYONE CUTS HAIR DIFFERENTLY.
WE TEACH YOU THE MOST EFFICIENT AND CONVENIENT WAY TO CUT HAIR AT COMPLETE
BEGINNER LEVEL
SOMETHING WE TELL YOU NOT TO DO WHEN YOU’RE HERE ISN’T NECESSARILY INCORRECT, BUT WON’T SERVE YOU AT BEGINNER LEVEL.
THERE IS A LOT OF INFORMATION OUT THEREALTHOUGH IT IS WISE TO LEARN IN YOUR FREE TIME, TOO MUCH INFORMATION FROM TOO MANY SOURCES, WILL CREATE CONFUSION IN YOUR MIND.
IF YOU HAVE THE RIGHT INTENTION AND YOUR FOCUS IS IN THE RIGHT PLACE, YOU WILL BE SHOP READY BY THE END OF THIS COURSE.
HOWEVER, THIS IS JUST THE START. DON‘T PUT
TOO MUCH PRESSURE ON YOURSELF TO BE ABSOLUTELY PERFECT. NO ONE IS PERFECT. YOU WILL NEVER STOP LEARNING IN BARBERING.
WE TRAIN YOU WELL ABOVE THE NVQ2 STANDARD TO GET YOU BARBERSHOP READY.
•EXECUTE A PREMIUM HAIRCUT WITHIN A 30/45 MINUTE TIMEFRAME
•COMPETENT ABILITY TO USE CLIPPERS AND SCISSORS
•UNDERSTAND THE IMPORTANCE OF MAINTAINING CLEAN & HYGIENIC TOOLS/EQUIPMENT
•UNDERSTAND VARIETY OF HAIR TYPES & STYLES
•RECOMMEND SUITABLE STYLING PRODUCTS TO CLIENTS
•KNOW HOW TO INTERACT WITH CLIENTS & DELIVER A THOROUGH CONSULTATION
•BUILD A PHOTO PORTFOLIO OF YOUR HAIRCUTS VIA INSTAGRAM
•MAKING YOU JOB READY
•UNDERSTANDING THE HEALTH & SAFETY STANDARDS TO WORK IN A BARBERSHOP
•BEING PUNCTUAL AND ATTENDING EVERYDAY
WHERE CAN I GO FROM ACHIEVING MY NVQ LEVEL 2?
•WORK IN A BARBERSHOP
•COMPLETE
BSW STANDARDS & ETIQUETTE
THE ACADEMY IS YOUR LEARNING ENVIRONMENT, BUT ALSO OPERATES AS A PROFESSIONAL, CLIENT FACING, BARBERSHOP.
FOR THIS REASON WE HAVE OPERATING POLICIES AND PROCEDURES THAT WE ASK YOU TO ABIDE BY KEEPING THE ACADEMY CLEAN AND HYGIENIC IS AN IMPORTANT, AND GRADED, UNIT TO THE NVQ QUALIFICATION. YOUR ATTITUDE AND CONTRIBUTION TO ENSURING THE ACADEMY IS PROFESSIONAL, IS CONSTANTLY MONITORED.
HEALTH & SAFETY
HAND SANITISER
THERE IS HAND SANITISER AVAILABLE ALL AROUND THE ACADEMY AND WE RECOMMEND YOU USE IT AS FREQUENTLY AS YOU WISH.
CLIENTS ARE INSTRUCTED TO SANITISER THEIR HANDS ON ARRIVAL.
GLOVES
IT IS NOT NECESSARY FOR GLOVES TO BE WORN UNLESS CARRYING OUT A SHAVE SERVICE
TOOLS
YOUR TOOLS NEED TO BE SANITISED BETWEEN EACH CLIENT. JARS OF A BLUE DISINFECTANT SOLUTION ARE AROUND THE ACADEMY FOR YOUR NON-ELECTRICAL EQUIPMENT. YOU WILL ALSO NEED A CLIPPER DISINFECTANT SPRAY WHICH CAN BE USED TO SANITISE YOUR CLIPPERS AND TRIMMERS.
PLEASE MAKE SURE YOU PURCHASE CLIPPER SPRAY BEFORE WORKING ON CLIENTS (WEEK 3).
CLEANING YOUR CUTTING STATION
ONCE YOU HAVE FINISHED THE SERVICE OF A CLIENT YOU MUST SPRAY THE CHAIR WITH DISINFECTANT SPRAY, AND WIPE DOWN BEFORE THE NEXT CLIENT IS SEATED.
AT THE END OF YOUR CLASS
AT THE END OF THE CLASS YOUR WHOLE SECTION TOP AND CHAIR NEEDS TO BE SPRAYED DOWN WITH DISINFECTING SPRAY AND WHIPPED WITH A MICROFIBRE CLOTH PROVIDED. MIRRORS AND CHROME CHAIR BASES NEED TO BE SPRAYED WITH THE WINDOW SPRAY AND CLEANED WITH NEWSPAPER UNTIL STREAK FREE, AND READY FOR THE NEXT DAY. MIRROR LAMINATES NEED TO HAVE ALL PEN REMOVED FROM THEM, SO THEY ARE NICE AND CLEAN FOR THE FOLLOWING CLASS.
YOU MUST NOT LEAVE UNTIL YOUR EDUCATOR HAS CHECKED YOUR WORK STATION AND GIVEN YOU CLEARANCE
Cleaninghairfromyoursection
Commonareaskepttidy
Sweepfloorsconstantly
Removehairbefore,afterandduringeachclient-Thisincludessweepinguphair,andremovinghairfromthechairandworktop.
Keepcommonareascleanandtidyforclients.
Alwayssweepaftercompletingeachservice Cleanmirrors Cleanmirrors.
Restoreproductstoproperplace
Barberequipmentonlyinsockets
Personalstandards
Receptionareaisforcustomers
Music
Academyopenhours
Teacherdemonstrations
Educatorsupervision
Consultations
Assistanceduringhaircut
Sign-offoneachservice
Studenthaircuts
Noservicesduringlunchhours
Phones
Noalcoholordrugs
Putcleaningproductsbackintocabinets.
Nophonechargersaretobeputintosocketsoronshopfloor.
Dressprofessionallyandmaintainpersonalhygiene.
Insurethereceptionareaappearscleanandpresentableatalltimes.
MusiciscontrolledbyBSWstaffonly.Studentsarenottogointotheofficetochangethemusic
Weopenat9am.Pleasedonotenterthepremisesbeforethistimeaswearebusypreparingtheacademy.
Nosittingdownindemos.Strictlynomessagesorphonecallsaretobetakenduringthistime.
Noservicesoccurwithouteducator’ssupervision.Thismeansthatyoucannotcutoneanother’shairwithoutaneducatorpresent.
Afteryouprovideaconsultationtoyourclient,filloutthemirrorlaminate,andthencallyoureducatortoexplainhowyouplantoexecuteandcompletethe service.
Throughouttheservicetheeducatorwillprovideyousupportwhenneeded.Iftheyarebusyhelpinganotherstudentthenmakethemawareyouneed assistance(checkoveryourhaircutasyouwait)
Attheendofthehaircutyoumustgetsign-offfromyoureducatorthattheserviceisuptostandard.Pleasecallthemoverwhenyouareready.
Nostudentsallowedtohavetheirhaircutoutsideofacademyoperatinghours.Fromtimetotimeyoumayhaveyourhaircutaspartofaclasswhenthereisa shortageofclients,orasaneducatordemonstration.
Therearetobenoservicesdoneduringlunchhoursorbreaks.Allservicesrequireeducatorsupervision.
Novoicecallsortextmessagesduringtraininghours.Youcanuseyourphonestotakephotosofyourfinishedhaircuts,howeverifyouarerunningbehindon timeyoumaynotbeabletotakeaphotosinceyouwillhaveaclientwaitingforyou.Gum
AsastudentofLSB,youarerepresentingtheschool.Noalcoholordrugsaretobeconsumedduringschoolhoursandarenotpermittedonthepremises.
Greetclients
Showrespect
Pleasekeepthetoiletstidy,asourclientsalsousethem.Ifthereareanyissueswiththetoilets(suchasnotoiletpaper,blockages,etc.)thenpleasenotify staff.
Greetclientspolitely,andaskthemtofollowyoutoyourchair.Thankyourclientonceyourhaircutiscomplete.
Keeplanguagepoliteandprofessionalatalltimesespeciallywithclients;noargumentsinthepresenceofcustomers. Cleanmirrors Cleanmirrors.
WASTE REGULATIONS
POINTS OF CONTACT
WE WORK IN A PEOPLE INDUSTRY, WHICH INHERENTLY MEANS THAT PEOPLE PROBLEMS MAY ARISE.
SHOULD YOU ENCOUNTER A PROBLEM, YOUR FIRST POINT OF CONTACT IS YOUR EDUCATORJOSH.
IF YOUR EDUCATOR IS UNABLE TO HELP YOU, OR THE PROBLEM IS DIRECTLY ABOUT AN EDUCATOR, THEN PLEASE SPEAK TO THE ACADEMY MANAGER/SUPERVISOR - ALESSANDRO..
IF THE ISSUE STILL CANNOT BE RESOLVED, PLEASE WRITE TO THE EMAIL ADDRESS BELOW.
INFO@BARBERSCHOOLWALES.CO.UK.
IF YOU FEEL THAT YOU ARE BEING MISTREATED, ABUSED OR BULLIED, THEN PLEASE REPORT TO THE MANAGEMENT OR TO THE EMAIL ADDRESS ABOVE.
BSW DOES NOT ACCEPT ANY FORMS OF DISCRIMINATION. IF THIS IS SEEN, HEARD OR REPORTED, THIS COULD RESULT IN EXPULSION FROM THE COURSE.
THEFT IS NOT ACCEPTED AND WILL RESULT IN EXPULSION FROM THE COURSE.
AGGRESSIVE AND THREATENING BEHAVIOUR TOWARDS OUR STAFF OR CLIENTS IS NOT TOLERATED AND WILL RESULT IN EXPULSION.
WE ENCOURAGE YOU TO TAKE PART IN OUR REFERRAL PROGRAM AND EARN SOME CASH.
QUITE OFTEN PEOPLE WHO ASPIRE TO BE BARBERS ASK THEIR LOCAL BARBERS FOR ADVICE. THIS IS WHY YOU ARE UNIQUELY POSITIONED TO REFER US.
REFERRING 10 PEOPLE COULD GET YOU AN EXTRA £2000.AN EMAIL WILL BE SENT TO YOU WITH YOUR UNIQUE CODE FOR YOU TO PASS ON TO THOSE YOU ARE REFERRING TO US.
YOU WILL RECEIVE £200 FOR ANY LONG COURSE AND £100 FOR ANY SHORT COURSE BOOKED USING YOUR UNIQUE CODE.
THE INDIVIDUAL BOOKING WILL ALSO RECEIVE £100 OFF THEIR COURSE.
THEY NEED TO INPUT YOUR CODE WHEN BOOKING A COURSE IN THE COUPON AREA FOR IT TO QUALIFY AS A REFERRAL.