B25 – Shampoo, condition and treat the hair and scalp
K1 What are your responsibilities for health and safety as defined by the specific legislation that covers your job role?
K2 In your salon, what are the requirements for client preparation?
K3 In a salon, what protective clothing should be available to you and your clients?
K4 How does your position and that of your client affect 1) the desired outcome and 2) reduce fatigue and the risk of injury?
K5 What is contact dermatitis? How can you avoid developing this condition when carrying out hairdressing services?
K6 Why it is important to keep your work area clean and tidy?
K7 Why it is important to avoid cross-infection and infestation?
K8 What are the methods of working safely and hygienically which minimise the risk of cross-infection and cross-infestation?
K9 What are the methods of cleaning, disinfecting and sterilisation used in salons?
K10 What are the hazards and risks which exist in your workplace and what are the safe working practices which you must follow?
K11 What are the different types of working methods that promote environmental and sustainable working practices in the salon?
K12 Explain the importance of personal hygiene and presentation when maintaining health and safety in your workplace.
K13 Explain the importance of questioning clients to establish any contra-indications to hair and scalp treatment services
K14 Explain why it is important to follow Suppliers’ and manufacturers’ instructions for the safe use of equipment, materials and products.
K15 Explain the correct methods of waste disposal in the salon.
K16 Describe your salon’s service times for shampooing, conditioning and treating the hair
K17 Explain how to identify hair and scalp conditions and their causes.
K18 Explain how contra-indications can affect a service.
K19 Explain how different hair and scalp conditions can affect your choice of shampooing, conditioning and treatment products.
K20 How does shampoo and water act together to cleanse the hair?
K21 Explain how different massage techniques should be used during conditioning different lengths and densities of hair.
K22 Explain the effects of water temperature on the scalp and structure of the hair
K23 Explain the importance of de-tangling the hair from point to root.
K24 Explain how the pH value of the products used can affect the current state of the hair.
K25 Explain how `build up’ of products can affect the hair, scalp and the effectiveness of other services.
K26 Explain how shampoos and conditioning products affect the hair and scalp.
K27 Describe the different types of shampooing and conditioning products and equipment that are available.
K28 Explain when and how to use different shampooing, conditioning and treatment products.
K29 Explain when the shampooing process should be repeated.
K30 Explain what could happen if the incorrect shampooing and conditioning products are used.
K31 Explain when and how rotary, effleurage and friction massage techniques should be used when shampooing different lengths and densities of hair.
K32 Explain the purpose and benefits of scalp massage.
K33 Explain how to use and handle equipment during conditioning and treatment processes.
K34 Explain the importance of removing conditioning and treatment products.
K35 Explain the importance of removing excess water from the hair at the end of the service.
K36 Explain how heat affects the hair during the conditioning treatment.
K37 Explain the importance of providing advice and recommendations on the products and services provided in the salon.