Baptist Health’s team member newsletter for Nov./Dec 2022

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Baptist Health Team Member Magazine November/December 2022 Care Connection
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Tammy Daniel, DNP, senior vice president and chief nursing officer for Baptist Health, applauds this year’s Spirit of Magnet winners and the immense work that went into achieving Magnet redesignation.

For the fourth time in the past 15 years, Baptist Health has received the coveted Magnet® Recognition from the American Nurses Credentialing Center (ANCC), an independently governed organization within the American Nurses Association.

Magnet designation is an honor achieved by only 9% of hospital systems in the U.S. and is the highest nursing award a health care facility can achieve.

In 2007, Baptist was the first health system in North Florida to achieve Magnet recognition and the seventh in the state. Every four years, the Magnet reassessment bar is raised higher to meet the ANCC’s rigorous judging standards.

Our latest redesignation was earned simultaneously by all five Baptist hospitals, our four Baptist and Wolfson Children’s Emergency Centers and Baptist MD Anderson Cancer Center.

Magnet appraisers visited nursing units at many of our facilities, conducting interviews with hundreds of our team members, including physicians. The Magnet appraisal team also interviewed board members and even members of our community, leaving no stone unturned.

The benefits of being a Magnet® health system include:

n Improving patient care, safety, and patient satisfaction

n Advancing nursing standards and practice

n Fostering a collaborative culture across all disciplines

Research shows that hospitals with Magnet recognition outperform other hospitals in recruiting and retaining top talent.

Magnet status also helps patients identify hospitals with a higher level of care. While perceived as a mark of nursing excellence, Magnet designation can’t be achieved without a culture of collaboration between physicians, nurses and support staff.

Our Spirit of Magnet Awards recognize direct-care nurses and physicians and a variety of other team members who contribute to our success as a Magnet health system through their modeling of key Magnet precepts.

Embracing the Magnet culture at Baptist Health benefits all of us at every point of care.

HELLO is a rotating guest column. If you have a topic you’d like to suggest for an upcoming guest column, email editor@bmcjax.com

Care Connection

A Baptist Health Team Member Magazine

Managing Editor: Laura Gaver

Editor: Johnny Woodhouse

Designer: Cynthia Klusmeyer

Digital issues can be found on the intranet in the Life at Baptist section. Send story suggestions and inquiries to editor@bmcjax.com

If you would like Care Connection delivered to your deparment or need the quantity adjusted please email Suzanne.Morris@bmcjax.com . 800 Prudential Drive Jacksonville, FL 32207

Know someone at Baptist Health you’d like to suggest for a 5 Questions profile? Email your idea to editor@bmcjax.com

On the cover: Spirit of Magnet Awards acknowledge those who contribute to our success as a Magnet-designated health system.

Hello...
2 l Care Connection
20 Around the System Team
22 Scrapbook Photo gallery of team member events. 23 Calendar of Events Don’t miss this event line up! A Look Inside Features 16
Longtime NICU nurse comes from a caring culture. 12
SkillBridge Program connects veterans to health care careers. 6 SPIRIT OF MAGNET Winners at each facility. November/December 2022 l 3
4 Quick Reads Stay informed with these need-to-know information bites.
member transitions, awards and much more.
SHE’S ALL SMILES
HIRING HEROES

6 QUICK READS

1New ERG on the block

2We’re raising the stakes

As part of our commitment to diversity and inclusion, Baptist Health offers 11 Employee Resource Groups (ERGs) to provide an opportunity for all voices and perspectives to be heard. Our newest group, the Advanced Practice Providers (APPs) ERG, was formed to promote and create an inclusive and engaged environment for physician assistants and nurse practitioners that is equitable and supportive of the role they provide. To join the APP ERG, be added to the distribution list or to learn more about current activities, email ERGAdvPracProv@bmcjax.com or visit Diversity at Life at Baptist on the Exchange.

Since the launch of My Baptist Chart, you have helped us achieve a 41% patient activation rate, exceeding our original goal of 30%. Thank you for working hard to ensure our patients and team members benefit from this important tool. But now we are raising the stakes by randomly selecting five departments each month who have reached a 50% cumulative activation rate to win a party of their choice. If you need resources like brochures or posters to provide to patients about My Baptist Chart, email creativeservices@bmcjax.com .

3New and improved FSA/HSA experience in the works

We’re excited to introduce HealthEquity as our new Flexible Spending Account (FSA) and Health Savings Account (HSA) carrier for 2023.

What you can expect:

n Hassle-free payments and reimbursements (fewer requests for receipts)

n User-friendly mobile app and member portal

n HealthEquity VISA Health Account debit card

To learn more about FSAs and HSAs, visit My Benefits on the Exchange.

4 l Care Connection

4Every mile brings a smile

Registration is now open for the 14th annual Wolfson Children’s Challenge. The one-day event, set for Saturday, Jan. 28, 2023, at 121 Financial Ballpark, features races for runners of all skill levels, fundraising opportunities and the inspiring stories of 55 patients. Festivities kick off at 7 am with runs of 55K and 30K and a 55K relay. A 1-mile fun run will also be held. Proceeds from the event benefit Wolfson Children’s Challenge Endowment. To register, donate or learn more, visit Wolfsonchildrenschallenge.com

5Purchase holidays cards, support the auxiliary

Share the joy of the holidays with colorful cards designed by pediatric patients at Wolfson Children’s Hospitals in conjunction with artists from Art with a Heart in Healthcare. The cards come in four styles: n Nutcracker n Snow Globe n Snowflake n Happy Holidays

A 10-card pack (including envelopes) is $15. Shipping is an additional $5 per order. All proceeds from the annual card sales support Wolfson Children’s Auxiliary. To make pickup arrangements, call the auxiliary office at 202.8008. To order, visit holiday-cards-2022-wolfson-childrens-hospital.eventbrite.com

55K Ultra 55K Relay 30K Run 1-Mile Fun Run
November/December 2022 l 5
THE WOLFSON CHILDREN’S
Baptist
Professional Collaboration Teaching/Sharing Knowledge Compassionate Care Evidence-based Quality Practice Nurse
Beaches
Category Winners
James Hopper, RN Ellen Noonan, RN Robert McGinty, RN Shannon Healey, RN Physician Category Winners Ruple Galani, MD Joanne Bartley, MD Sarah Yadon, MD Juan Daniel Pulido, MD
Caregiver Category Winners
Mark Skipper Jaime De Guzman Ashleigh Green
year, Baptist
team members honor those who contribute
our success as a Magnet-designated health system by modeling four key characteristics.
more
visit
. “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner 6 l Care Connection
Jennifer Jackson
Every
Health
to
Congratulations to all of the Spirit of Magnet nominees and winners. To learn
about the Magnet characteristics,
MyBHHome.com/magnet
Professional Collaboration Teaching/Sharing Knowledge Compassionate Care Evidence-based Quality Practice
Category
Baptist MD Anderson Cancer Center
Nurse
Winners
Billie Ann Chandler, RN Brittany Gaitor, RN Conisha Mason, RN
Physician Category
July Sheng, RN
Winners
Robert Wilson, II, MD
Category Winners
Aakash Modi, MD Omar Mahmoud, MD Heather Augustyniak, ARNP
Caregiver
Hilda Ramirez Mayme Monroe Danielle Sanders Jennifer Jolley
Professional Collaboration Teaching/Sharing Knowledge Compassionate Care Evidence-based Quality Practice Nurse Category Winners
Baptist Jacksonville
Shimp, RN
Mills, RN
RN
RN Physician Category Winners
Leah
Laurelle
April Dimpson,
Candise Rice,
DO
Caregiver Category Winners
Sarah Sharaf,
Arezo June Karmand, MD Jacobo Leon, MD Win Thu, MD
Brittany Osle Jennifer Edusei Caroline Welch
“Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner
Sharon Garlington Jasmine Bell Patricia Baker

Nurse

Teaching/Sharing
Compassionate
Evidence-based
Baptist Nassau
Professional Collaboration
Knowledge
Care
Quality Practice
Category Winners
Fabiola Vasquez, RN Betsy Jackson, RN Autumn Lotz, RN Kimberly Murallo, RN Physician Category Winners Jason Stuart Kelly, MD Steven Chadwick, DO Chelsea Kolshak, MD J. H. “Houston” Mooney, MD Caregiver
Category Winners
Rubye Hyers Alysa Stallard David Huynh Christopher Wallace
Professional Collaboration Teaching/Sharing Knowledge Compassionate Care Evidence-based Quality Practice Nurse Category Winners
Baptist South
RN
RN
Ciara Dart,
Dashanti Scott,
Physician Category Winners
Angie Stanaback, RN Jamie Mateo, RN
Ryan
David Poling, MD Dianna L. Figueroa, DO
Caregiver Category Winners
Simone Nader, MD William R. Driscoll, DO
Myrna Leonard Eva Saenz-McQueen Rhonda Griffin
“Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner
Jennifer Pizzo
Free-Standing EDs Professional Collaboration Teaching/Sharing Knowledge Compassionate Care Evidence-based Quality Practice
Category Winners
Nurse
Physician Category Winners
Rachel Parsons, RN Fiona Carmona, RN Loren Cauthan, RN Alison Blair,
RN
Jason Bunce, MD
Category
Joselito Ibarreta, MD Martins Chima Matthew, MD Michael Johnson, MD
Caregiver
Winners
Tamika Beverly Diane Dean Joanna Adkins
Children’s Hospital Professional Collaboration Teaching/Sharing Knowledge Compassionate Care Evidence-based Quality Practice Nurse Category Winners
Kristen Dodson
Wolfson
RN
RN Physician Category Winners
Donna
Kling, RN Randy Danielson, RN Nicole Clay,
Terri Oldfield,
Caregiver Category Winners
Jennifer Ware Simmons, MD Katrin Post-Martens, MD Fernando Zayas-Bazan, MD Blazen Dragulijic, MD Morgan Maxwell Publio Arismemdy A Gautreaux Tineo Michael Williams
“Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner
Susan Williams Amanda Turner

Baptist Flex “Of the Year” Winners Nurse Winner

Baptist Clinical Integrated Network “Of the Year” Winners

Winner

Baptist Health System

Winner

Jona Goddard, RN Caregiver Winner Lakeesha Marshall
Nurse
Tina Crooks, RN Caregiver Tashemah Aaron
“Of
Nurse
Shalika B. Katugaha,
Caregiver
the Year” Winners
Winner Armi Tuazon, RN Physician Winner
MD
Winner
“Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner “Of the Year” Winner 10 l Care Connection
Jonathan Fernandez

Baptist Health earns fourth consecutive Magnet designation

Baptist Health hospitals once again received the coveted Magnet® Recognition from the American Nurses Credentialing Center (ANCC). Magnet is considered the gold standard among health care organizations that meet rigorous standards for quality patient care, nursing excellence and innovations in professional nursing practice.

The renewal of the Magnet designation for the fourth time reflects Baptist Health’s commitment to professional development of the organization’s staff as well as overall excellence in patient care. All five Baptist Health hospitals, as well as freestanding emergency centers and Baptist MD Anderson Cancer Center, earned Magnet status.

To earn Magnet status, organizations undergo a vigorous, multi-faceted evaluation. The process begins with an application and written documentation of evidence regarding patient care and outcomes. If documentation is deemed excellent, the Commission on Magnet completes a site visit at each campus before voting to determine whether the recognition will be granted.

“Embracing the culture of Magnet elevates the level of care provided throughout the entire system,” said Tammy Daniel, DNP, senior vice president and chief nursing officer at Baptist Health. “This recognition is a true testament our team members are committed to continuous improvement to provide the highest quality care to our patients.”

November/December 2022 l 11

She’s all smiles

Over the years, Baptist Health has gone to great lengths to bolster its all-important nursing ranks.

One place the health system has turned to repeatedly is the Philippines, where nursing is a popular profession and a sure ticket to employment opportunities overseas.

According to a 2021 study, Philippine-trained registered nurses are the largest segment of foreign-trained nurses in the United States, making up one out of every 20 RNs.

In the early 2000s, Carolyn Johnson, DNP, formerly vice president of Patient Care Services for Wolfson Children’s Hospital, traveled to the Philippines to recruit nurses.

Emilia “Emy” Burgonio-Cabotage, BSN, with team members Jennifer Curts, BSN, Kelly Rousseau, ASN, and May Fitzgerald, ASN.

Longtime NICU nurse comes from a caring culture.

Emilia “Emy” Burgonio-Cabotage, BSN, an assistant nurse manager in the Neonatal Intensive Care Unit (NICU) at Wolfson Children’s, was one of them.

“I was already working as a NICU nurse when she interviewed me,” recalled Cabotage, who hails from northern Philippines.

“Of course, I knew nothing about Baptist or Wolfson back then, but I had worked as a contract nurse in the Middle East, so I was used to working abroad.”

Received 50 nominations

Cabotage said she was welcomed “with open arms” when she first joined Wolfson Children’s in 2004.

For the past 18 years, the humble and gracious caregiver has returned the favor by being one of the most dependable and admired neonatal nurses in the NICU and a mentor to many of her team members.

“No matter what kind of shift you are having, you always know it’s going to be OK because this nurse is there and has your back,” said one of her nominators.

“We all aspire to be a nurse like her.”

Cabotage, who works the night shift on NICU 3 in the new Borowy Family Children’s Critical Care Tower, is the recipient of the third annual Dr. Diane Raines Nurse of the Year Award, which recognizes a registered nurse who embodies the principles of exemplary nursing practice.

The system-wide honor is named for Dr. Raines, who spent her entire 42-year nursing career at Baptist Health and formerly served as chief nursing officer from 2007-2018. To be eligible for the award, nurses must be nominated by their peers, physicians, patients or family members.

Cabotage received 50 of the 169 nominations this year.

Cabotage with some of her NICU 3 team members.

November/December 2022 l 13

The five categories of exemplary nursing practice are:

n Compassion: Shown in the holistic care of patients, families and/or care of fellow team members

n Professionalism: Seen as an expert in what they do, and strives to do it right each time

n Collaboration: Models teamwork with all colleagues to help team accomplish goals

n Mentorship: Reaches out to those around him/her to help them learn and grow

n Servant leadership: Puts the needs of others first and helps people develop and perform as highly as possible

“Emy epitomizes a servant leader,” said Amanda Broach, BSN, nurse manager of NICU 3.

“She never sits down and is always rounding to make sure our NICU nurses have everything they need to take care of our tiny patients. She always puts others ahead of herself.”

Night shift leader

Cabotage is not the first person in her family to pursue a career in health care.

Two of her cousins were doctors, another was a nurse and a fourth was a medical technologist.

“They all came to the U.S. when I was still in elementary school,” she recalled. “Filipinos by nature are a very caring people. We are also ambitious and often leave our country to make a better life for our family members back home.”

Cabotage fell in love with neonatal nursing after training for eight months in a NICU during her final year of nursing school.

A mother of two, she has spent her entire NICU career on the night shift.

“Working nights has always been better for me, especially when my children were little,” said Cabotage, whose husband, Mario, is also a nurse and a former Baptist Jacksonville team member.

“Even though my son is 16 and my daughter is 12, I still love working nights. The entire NICU team is incredibly supportive of each other. I couldn’t do anything without them.”

Broach, who began her health care career as a health unit coordinator in the NICU, has worked alongside Cabotage for the past 18 years.

“There aren’t enough words to describe how great she is at her job and how calm and consistent she is,” Broach added. “And she does it all with a smile on her face.”

CC

Above: Cabotage is the third recipient of the Dr. Diane Raines Nurse of the Year Award.

Top right: Cabotage with her husband and children at the National Mall in Washington, D.C.

Bottom right: With NICU 3 Nurse Manager Amanda Broach, BSN. 14 l Care Connection

No matter what kind of shift you are having, you always know it’s going to be OK because this nurse [Emy] is there and has your back. ”

~
November/December 2022 l 15
Nominator

Hiring heroes

SkillBridge program connects veterans to careers in health care.

During her final duty station in the U.S. Navy, Krystal Stillman served as a personnel chief at the Pentagon, the largest office building in the world.

Her 10-person staff was responsible for the personnel records of more than 1,600 Pentagon sailors.

“We stamped orders, issued ID cards and dealt with any pay or travel issues,” said Stillman, a 20-year Navy veteran set to retire this year.

“While I was in that office, a lot of sailors transitioning out of the Navy were requesting to be placed in a program called SkillBridge. I started to look into it after putting my own retirement paperwork together.”

Enacted by Congress in 2011, SkillBridge is an opportunity for active-duty members of any branch of the U.S. Armed Services to enhance their civilian marketability and career prospects during the final 180 days of their service contract, while continuing to receive their military pay and benefits.

Baptist Health is one of more than 2,500 industry partners involved in the program, sponsored by the Department of Defense. Occupational areas include:

n Administrative
n Electrician n Engineering n Facilities
n Laboratory n Nursing
support
management
Krystal Stillman as a chief petty officer in the U.S. Navy.
16 l Care Connection

“SkillBridge allows us to access and leverage these highly trained and motivated service members by offering them apprenticeships or internships,” said Richard Morton, DNP, director of Critical Care at Baptist Medical Center South and co-chair of the Veterans Assistance Support Team (VAST) at Baptist Health along with Chris Jones, MBA, an educator in Leadership Development.

“We provide direct supervision, monthly performance evaluations and the opportunity for post-program employment, all at no cost to the health system.”

During her two-decade administrative career in the Navy, Stillman served on bases in four different states and on a pair of nuclear-powered aircraft carriers, the USS George H. W. Bush, and the USS Harry S. Truman.

“I participated in a lot of the behind-thescenes planning for the USS Bush when it was commissioned in 2006,” she said. “When I left that ship, I went to the White House as a personnel officer for more than four years.”

As part of the White House Communications Agency, Stillman conducted onboarding and performance evaluations and interviewed potential candidates for more than 150 staff positions.

Before leaving the White House to manage a personnel support detachment in San Diego, Stillman posed for a photo with then-President Barack Obama in the Oval Office.

“When I left the White House, I had a better understanding of my management role,” said Stillman, who was promoted to chief petty officer

Stillman with family members, including her 5-year-old son.

White House posting

Stillman, a senior administrative assistant at Baptist Medical Center Clay, Dillon Mccrary, an apprentice electrician at Baptist Medical Center Jacksonville, and Nikki Martinez, a medicalsurgical nurse at Baptist Jacksonville, are the first three SkillBridge participants at Baptist Health. Stillman joined the Navy right out of high school. “I was a senior when 9/11 happened,” said the 2002 graduate of Choctawhatchee High School in Fort Walton Beach, Fla. “That was my motivation for enlisting, plus the Navy guaranteed the job I wanted, which was personnel specialist.”

Former drill sergeant

Mccrary, a staff sergeant in the U.S. Army, said joining the military was a means to an end.

“I was having difficulty finding steady work out of high school, so my plan was to enlist for a few years and then use my GI Bill benefits to go to college,” the 29-year-old recalled. “But I fell in love with the service and stayed in for 10 years.”

An Army infantry soldier, Mccrary served a tour of duty in South Korea and a nine-month combat tour in Iraq with the 101 Airborne Division during

“Our brigade was scattered all over Iraq and near Syria providing training and security to the Iraqi security forces,” said Mccrary, who qualified for promotion to sergeant while serving overseas.

“After I returned from Iraq, I served as a rifle squad leader at Fort Hood, Texas, before receiving orders to attend the U.S. Drill Sergeant Academy at Fort Jackson, South Carolina.”

In 2020, Mccrary served a year as a drill sergeant at Fort Jackson before being elevated to a senior drill sergeant.

But when the supervisory role removed him from the day-to-day mission of training new recruits, Mccrary decided to leave the Army for a career in the electrical trade.

“I’ve always been fascinated by electricity,” said the Scotsboro, Alabama, native who took two years of welding in high school.

“When I searched for electrician apprentice positions on the SkillBridge website, Baptist Health was one of the first companies that popped up.”

Top: Dillon Mccrary serving as a drill sergeant at Fort Jackson, S.C.

Left: Mccrary as a squad leader at Fort Hood, Texas.

Passionate about nursing

Nikkilehn “Nikki” Martinez, a 2nd class petty officer in the Navy, was a registered nurse in the Philippines. But when the Navy didn’t recognize her nursing degree, she enlisted without a set career path.

“I started as an undesignated seaman, which means you do a lot of tedious tasks like chipping paint and sanding the side of the ship,” said Martinez, who earned a bachelor’s degree in nursing from Centro Escolar University in Manila.

“A year and a half later, I became a logistics specialist, managing inventory and inspecting incoming cargo.”

Martinez spent three years on the USS Iwo Jima, an amphibious assault ship previously based at Mayport Naval Station.

In 2020, she was reassigned as a limited duty sailor after becoming pregnant with her first child. Just before she gave birth, Martinez obtained her license to be a nurse in Florida.

“Nursing is my passion. That’s why I decided to apply for the SkillBridge program and work at Baptist Health,” said Martinez, whose husband, Joshua, works as a medical-surgical nurse at

Baptist Jacksonville.

“Now, we’re both on the same floor (Tower 6), but on different units,” she added. “Some days, we even work the same shift.”

No more deployments

Mccrary, who is transitioning to the Army Reserves, said he contacted a number of SkillBridge partners seeking an interview, but Baptist Health was the first one who returned his call.

Stillman had a similar experience.

“Once I talked to Baptist Health, I stopped contacting anyone else on the SkillBridge list,” she said.

“They made me feel welcomed from the very start.”

A single parent of one who officially retires from the Navy on Nov. 21, Stillman doesn’t have to worry about moving again or being separated from her son for months on end.

“I did a deployment on the USS Truman when he was 1 and I said I will never do that again,” she added.

At present, there are 27 active applicants in the Baptist Health SkillBridge program. For more information, email ERG.Veterans@bmcjax.com

CC

Upper left: Nikki Martinez as a seaman recruit in 2017.

Right: Martinez with her husband, Joshua, a registered nurse at Baptist Jacksonville

November/December 2022 l 19

Awards

Baptist Beaches recognized for Cardiology excellence

2022 Caring Award winners

Newsweek has named Baptist Medical Center Beaches to its list of World’s Best Specialized Hospitals 2023 for Cardiology. Newsweek and Statista surveyed more than 40,000 medical experts—including doctors, hospital managers and health care professionals—to develop the list, which was then validated by a global board of renowned medical experts. The recognition is a testament to the advanced, high-quality and leading-edge prevention, diagnosis, treatment and rehabilitation for heart and vascular conditions at Baptist Beaches.

Baptist Health makes

Most Wired list

Jennifer A. Crozier, MD, a medical oncologist at Baptist MD Anderson Cancer Center, received WeCareJax’s highest honor, the Dr. George Trotter Founder’s Award for Physician Service. Dr. Trotter championed uncompensated care in the Jacksonville community and the Founder’s Award recognizes a physician volunteer who has gone above and beyond to make compassionate care possible. WeCareJax is a nonprofit that works to improve access to specialty health care for low-income, uninsured neighbors in Duval County.

Lael Stieglitz, MD, a urologist at Baptist MD Anderson Cancer Center, was named a Compassionate Specialty Care honoree by WeCareJax for her contributions to patient care. Honorees are nominated by WeCareJax board members and staff.

DAISY 3-peat

The College of Healthcare Information Management Executives (CHIME) has named Baptist Health to its Digital Health Most Wired Survey results for 2022.

Among the more than 38,000 organizations surveyed by CHIME, Baptist Health was ranked in the Digital Health Certified Acute and Certified Ambulatory categories and placed above peers in categories like analytics and data management, population health, infrastructure and patient engagement.

This is the first time Baptist Health has appeared on the Digital Health Most Wired Survey, which is designed to identify and recognize health care organizations that exemplify best practices through their adoption, implementation and use of information technology to elevate health care in their communities.

Amanda de la Torre, BSN, a Pediatric Intensive Care Unit nurse at Wolfson Children’s Hospital since 2015, recently earned an unprecedented third DAISY Award in the past five years. A surprise party was held in her honor on Oct. 10. She previously won the award in 2017 and 2020.

Fall Leapfrog grades are in

All four Baptist Health adult hospitals received Safety Grades of “A” from The Leapfrog Group, an independent national watchdog organization committed to health care quality and safety. The Leapfrog Hospital Safety Grade uses 30 measures of publicly available hospital safety data to assign grades to more than 2,900 U.S. acute-care hospitals twice per year (spring and fall).

Each hospital’s Safety Grade performance is based on its continuing efforts in preventing medical errors, injuries, accidents, infections and other harms to patients, and is updated every six months.

CHIME’s
AROUND THE SYSTEM 20 l Care Connection

On the move

Elizabeth Gunn, DNP, vice president of Patient Care Services for Baptist Medical Center South, recently earned a Doctor of Nursing Practice from Jacksonville University. Her doctoral project was titled “Evaluation of Remote Video Monitoring in the Prevention of Falls in High-Risk Patients.”

Michael A. Mayo, DHA, FACHE, president and chief executive officer of Baptist Health, was named to the 20-member Board of Trustees for the Florida Hospital Association, the leading voice for health care in the state. The 2022-2023 trustees were installed on Oct. 13 in Tallahassee. Dr. Mayo will serve as the Region 2 trustee.

Melanie Messer, MA, of Baptist Health Foundation, has been named senior director of Development for Baptist Medical Center Jacksonville. She joined Baptist Health in 2014 as director of Development and currently serves as president of the Jacksonville Meninak Club.

Aaron Miri, MBA, senior vice president and chief digital and information officer for Baptist Health, has been appointed to the Florida State College at Jacksonville district board of trustees. Miri currently serves as co-chairman of the federal Health Information Technology Advisory Committee.

Lisa Nichols, BSN, MBA, Trauma Program manager at Wolfson Children’s Hospital, was elected president of the Pediatric Trauma Society, a national organization of health care professionals interested in improving pediatric trauma patient outcomes. Nichols has more than 30 years of pediatric nursing experience.

Welcome nurse residents

Since September 2015, the Baptist Health Nurse Residency Program has graduated more than 1,800 nurses, systemwide. The premise of the program is to layer a foundation of support and provide opportunities for skill building, critical thinking, compassionate communication and professional development over the course of 11 months.

On Oct. 24, Group V (117 nurse residents) was welcomed to the Baptist family with a personal note of encouragement written by team members from Learning and Development.

The new residents also received their first badge pin – a Baptist blue heart enveloped by angel wings. The pin serves as a reminder to current Baptist team members that our newest nurses may need extra support and grace during their first year.

Building a welcoming and supportive environment throughout Baptist Health is a key ingredient of a strong, resilient, and patient-centered caregiving team.

At graduation, residents will turn in their Baptist heart pin to receive their residency graduate pin. Graduate residents will be asked to write a note of encouragement and support to attach to the pin. That note and pin will then be passed down to residents in the next group to welcome them to the Baptist family. Preparing the next group of resident nurses for their transition into professional nursing is an important aspect of building a supportive career environment. Our hope is that residents will have a long a successful career at Baptist Health.

AROUND THE SYSTEM
November/December 2022 l 21

1 Protect & Serve

Jay Farhat, executive director of Protective Services at Baptist Health, and members of the Baptist Jacksonville security team, celebrated Healthcare Security & Safety Officer Appreciation Day on Oct. 12. Our security officers play a critical role in protecting and serving our patients, families and team members. Thanks for all you do!

2 Meet Moxi

Baptist Health is the first health system in Florida to welcome Moxi, a point-to-point delivery robot designed to assist nurses and other clinical care team members with tasks that would otherwise take them away from direct patient care. Lionel Quinn, BSN, nurse manager of Weaver 7 Oncology, poses with one of the two Moxi robots currently deployed within the Weaver Tower at Baptist Jacksonville and Wolfson Children’s Hospital.

3 Career pathways

Students flock to a Baptist Health booth at the 2022 Future of Healthcare Conference at the Prime Osborn Convention Center. Hosted by Baptist Health, the event attracted more than 200 area high school students, who were introduced to five health care career pathways.

4 Trunk-or-Treat

Baptist HealthPlace at Nocatee held its annual drive-through Halloween CARnival on Saturday, Oct. 22. The free, family event encourages trick-ortreating safety and this year included a golf cart costume contest.

SCRAPBOOK 1
2 3 4 22 l Care Connection

CALENDAR OF EVENTS

Dec. 1-2

LifeSouth Blood Drive

9 am – 5 pm

Baptist Beaches 1350 13th Ave. S. Jacksonville Beach

Please stop by Conference Room C both days. Walk-ins are welcome. Donors will receive a $10 gift card and LifeSouth T-shirt. For more details, call site coordinator Rachel Berry at 627.1960 or email her at Rachel.Berry@bmcjax.com

Dec. 2-4

2022 Winter Design Show

Prime Osborn Convention Center 1000 Water St., Jacksonville “Flaunting The First Coast” is the theme for the 2022 Winter Design Show, an annual event sponsored by The Women’s Board of Wolfson Children’s Hospital. Tickets start at $15 and all proceeds benefit Wolfson Children’s. For more information, visit womensboard@bmcjax.com or call 202.2886.

Jan. 18, 2023

Florida Forum Speakers Series

Allyson Felix l 7 pm

Jacksonville Center for the Performing Arts

Olympic gold medalist

Allyson Felix is one of the most decorated track and field athletes in history. Produced by The Women’s Board of Wolfson Children’s Hospital, the Florida Forum Speakers Series raises awareness and funds for Wolfson Children’s. Baptist Health team members may purchase up to two discounted tickets for each session ($50 each). To purchase tickets, call The Women’s Board office at 202.2886 and provide your employee ID#. For more information, visit thefloridaforum.com

Jan. 2627, 2023

Spirit of CareGiving

Metro Conference Center 3563 Philips Highway Suite 106

Dec. 15-16

LifeSouth Blood Drive

8 am – 4 pm and 10 am - 7 pm Baptist Jacksonville 800 Prudential Dr.

Please stop by Classrooms A & B on the 8th Floor Tower. Donors will receive a $10 gift card, LifeSouth T-shirt and free cholesterol screening. For more details, call site coordinator Tamara DelRio at 202.1044 or email her at Tamara.Delrio@bmcjax.com

The two-day, in-person learning experience is offered several times a year, but space is limited. To register, contact your manager. Managers, please email Angela.WilkesBrown@bmcjax.com or call 202.5154. For a listing of program dates for 2022, visit Education Station on the Exchange.

November/December 2022 l 23

QUESTIONS

This month, we talk with Jared Cannon, BSN, an Accreditation nurse for Baptist Medical Center Beaches and Baptist Medical Center Clay.

How long have you been a Baptist Health team member?

I joined Baptist in 2016 as part of the second Nurse Residency cohort. Until June of this year, I had the pleasure of serving on the Neuro Intensive Care Unit at Baptist Medical Center Jacksonville.

What inspired you to enter the health care field?

My wife, Brittany, a perioperative nurse at Baptist South, was a major influence in that decision. She encouraged me to go back to school to earn a bachelor’s degree in Nursing from Chamberlain University.

What’s something people may not know about you?

I enlisted in the U.S. Air Force when I was 19 and served more than five years of active-duty service as an aircraft avionics technician. In 2012, I transitioned to the Florida Air National Guard and received an officer’s commission in 2019. I currently serve as an aircraft maintenance officer for the Jacksonville-based 125th Fighter Wing.

How does your nursing role mirror your military mission?

As an Accreditation nurse, I assess processes, procedures and environments to ensure we are providing a safe atmosphere for the community in which we serve. Similarly, as a maintenance officer, I spend my time ensuring quality maintenance is performed on F-15C jet aircraft that protect the southeastern sector of the United States. In both roles it is critical to garner the feedback of team members and advocate for the resources needed to execute the mission in a manner that is compliant with regulation while maintaining the highest safety standards.

Q: What do you like to do in your spare time?

A: My wife and I are blessed to have four wonderful children, ranging in age from 9 to 23 months. I love the time we spend as a family, whether it’s a Friday night movie, Saturday morning football game or endless picture coloring. When I do find a break in my schedule, I enjoy surfing or fishing with our two boys.

Jared Cannon, BSN Accreditation nurse for Baptist Beaches and Baptist Clay
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