Non-Profit & Social Impact Trend Pulse 2024

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NON-PROFIT & SOCIAL IMPACT

Trend Pulse 2024

Trend Pulse: Feeling the Pulse, Thinking Beyond

Across Europe, fundraising organisations are facing oscillating private and corporate giving patterns

At the same time, the number of foundations continues to grow relentlessly Each organisation and/or subsector has thus clear challenges, evolutions and opportunities To support these dynamics, asUgo also looks proactively at evolutions from the sector at large, in complement of the rich day-to-day exchanges.

The down-to-earth goal is to feel what’s ahead, understand what is living, and think proactively ahead

Some of the key topics are discussed more in detail, along with a trend synch: an indication of the extent to which current asUgo clients are already turning these changes into an opportunities

In the end, the ambition remains to find workable solutions, enabled by technology and/or guidance on organizational, process or human matters.

Trend Pulse: New Funding Instruments are Gaining Traction

Across Europe, fundraising organisations are facing oscillating private and corporate giving patterns. At the same time, the number of foundations continues to grow relentlessly Each organisation and/or subsector has thus clear challenges, evolutions and opportunities To support these dynamics, asUgo also looks proactively at evolutions from the sector at large, in complement of the rich day-to-day exchanges.

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| UNRESTRICTED GRANTS

Fueled by Mackenzie Scott’s grant initiatives, organizations worldwide are exploring trust-based giving While still grounded in data-driven screening, there's a trend toward supporting unrestricted grants

Advocates favor fewer conditions, while others stress setting goals and measuring progress Striking a balance may be key

Exploration ongoing amongst grant giving clients Number of experiments expected to increase in 2025

3 | CORPORATE GIVING

Corporate giving is evolving in Europe, with some areas slowing but a rise in corporate foundations and matching programs. Research shows employees may give more when employers match donations, highlighting strong potential

On the radar of non-profits with proactive fundraising Expected to remain stable in 2025

2 | IMPACT INVESTMENT

Impact investing allocates funds to achieve social or environmental benefits along with financial returns NGOs and foundations have explored this for years, with support from groups like Philea developing tools to aid in its use

Learning topic for non-profit clients with >50 FTEs Expected to remain stable in 2025 (few early adopters)

4 | FAST CHANGING PAYMENT TECH

The Payment Service Provider (PSP) landscape has rapidly evolved, with new pricing models, embedded services, and products like giving pages and P2P options. While promising, this growth demands clear guidance on technology and value propositions

On the radar of many nonprofit clients with proactive fundraising initiatives Expected to grow in 2025

Trend Pulse: Data and other Non-financial Enablers are Key

Creating social impact is often associated with incoming or outgoing funds. More and more, organisations will (need to) look at complementary tools: collecting and connecting data, exploring internal or external insights and reinforcing human capabilities While less top-of-mind of the general public, these activities are well on their way to become standard parts of the toolbox.

7 | NON-FINANCIAL SUPPORT & CAPACITY BUILDING

Targeted guidance through coaching, organizational design, networks, and collaborations can accelerate value, with or without financial support The goal is to foster capital activation and lasting impact, now a core element of impact frameworks

Important subject for grant giving clients

Expected to remain stable in 2025

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| RESEARCH & DATA

There's a push to build knowledge bases that transcend assumptions, focusing on cross-sector insights and trends These data-driven resources aim to evaluate programs, shape initiatives, share learnings, and foster collaborative synergies

Growing tendency amongst non-profit clients with > 20 FTEs

Expected to increase in 2025

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| HYBRID TECHNOLOGY TO SUPPORT VOLUNTEERS

Volunteers play a vital role in large nonprofits, contributing to events, fundraising, and word-ofmouth efforts. Organizations are now focusing on integrating volunteer tools to support a datadriven approach, gaining insights and optimizing workloads

Key for non-profits with >50 FTEs and many volunteers

Expected to grow further in 2025

17 | REACHING & ENGAGING SUPPORTERS

With declining individual support and rising recruitment costs, organizations must prioritize supporter care and retention This requires blending human guidance with technology to enhance the experience, creating new personas and phygital, omnichannel journeys

Growing tendency amongst non-profit clients with > 10 FTEs

Expected to increase in 2025

Trend Pulse: Clear Appearance (and use) of AI for Impact

While it was already actively used as enabler by research centers, corporations and technology afficionados, AI has done a huge jump forward in the public sphere in the last two years It has even become one of the major societal hot topics. This last year, further jumps forward have been taken with Agentforce and discussions on concrete use cases where AI can help.

10 | ARTIFICIAL INTELLIGENCE

The 2024 European Nonprofit Pulse reveals growing interest in AI, with 50% of respondents showing cautious optimism and a desire to learn more While some seek further guidance, 13% are excited and already leveraging AI (see details in the box)

At asUgo, we’ve taken proactive steps Past nonprofit discussions focused on traditional AI or informal exchanges about generative AI

In 2024, we partnered with trailblazing nonprofits to deliver AI awareness sessions, hands-on exercises, and practical use case exploration with Salesforce and other technologies. Nonprofit leaders are now turning their enthusiasm into action, often outpacing traditional corporations in innovation

Trend Pulse: Gradually Scaling Impact Across Ecosystems

The trend of "Ecosystem Scaling" among NGOs and foundations, highlighting two approaches: organization-driven actions, such as events and research, and ecosystem synergies that foster cross-sector collaboration While activity synergies are emerging in sectors like climate and health, funding collaborations are still in their early stages.

14 | ECOSYSTEM SCALING

Actions taken by NGOs and foundations can have different levels of collaborative ripple effects As indicated below, some are clearly more driven by (and focused on) the organisation itself, while others aim at reaching impact through a more collaborative engagement Often sparked by shared visions between people, they can be smoothened by technological accelerators, data insights and strategic guidance While still in its early days, there is a growing trend towards blended impact

Events, Information & Mobilisation

Activities >>

Data сollection, research, publications

Knowledge sharing organisation-toorganisation

ORGANISATION DRIVEN

Funding >>

ACTIVITY SYNERGIES

Last year, non-profit clients did complement ‘personal’ activities with cross-organisational synergies This has been especially visible in sectors that aim for systemic change, where information is key, or that focus on human development

Present amongst non-profit clients in 2024 Expected to grow further in 2025 cross sector

Idea cogeneration / Alliances

Joined Research & Data Collection

Co-organisation of public Events or other Actions

ECOSYSTEM SYNERGIES

FUNDING SYNERGIES

With declining individual support and rising recruitment costs, organizations must prioritize supporter care and retention This requires blending human guidance with technology to enhance the experience, creating new personas and phygital, omnichannel journeys

Early stage for non-profits active in funding

Expected to remain stable in 2025

Trend Pulse: Iceberg Model Exercise

In designing for systems change, groups can focus on events to activate the deeper layers in society Identifying causes and effects at deeper levels often leads to funding different types of interventions. As explained by the Shifting Systems Initiative (Ford Foundation, Skoll Foundation, Chandler Foundation, Jasmine, Porticus, Rockefeller Philanthropy Advisors):

“Impacting a complex challenge requires cumulative, mutually reinforcing change at multiple levels, including niche innovation, systems, culture, and landscape.

In essence, linear or traditional responses that focus on one component will only solve symptoms of the underlying issue An integrated approach goes beyond the linear and combines different levels

The Iceberg Model framework helps to better understand this complexity: “Mental models are at the base of all systems Power dynamics, relationships, and connections that are informed by mental models and underlying social norms are a key component of a system. Systems are more effectively changed with participation from community members who live and understand these relationships and dynamics ”

Several non-profit clients function based on an integrated multilayer approach Many don’t Rather, they (currently) focus on one or two layers of impact. They do try to increase their impact (and potentially the lasting effect of it) by using different channels, and working with different type of impact groups

The most ambiguous level appears to be the collaboration with governments While subsidies and bidirectional exchanges do exists, not all organisations have a deeper impact yet.

ImpactChannels

Patterns Structures Mental Models

A real event that took place
The changes and the trends that we perceive taking place over time that will have caused this event

Trend Pulse: Enabling People Remains the Fundament

The 2024 European rofit Pulse confirms that managing skills, well-being, and workforce remains a key challenge for Non-Profit and social impact organizations, emphasizing the need for a blended approach of technology and human support

12 | SKILLS, WELLBEING, WORKFORCE

The management of skills, wellbeing and workforce is a major attention point for nonprofit and social impact organizations

Without surprise, this has also been confirmed in the 2024 edition of the

European Nonprofit Pulse Managing workload and supporting staff in their wellbeing rank consistently in the top 3 of challenges (along with raising sufficient funds)

Exactly as in for-profit, organisations need to dedicate more time and energy to the motivation, growth and retention of their teams Skills development is as essential for the organisation (to support its ability to deliver upon promises), as for the employees themselves (for their growth and motivation)

This pressure is there to stay, given the increasing number of corporate foundations, and the shifts in workforce composition

H M L

MANAGING WORKLOAD

Gender Balanced Teams

Supporting Staff and their Wellbeing

Staff Recruitment for IT and Fundraising

To craft a positive dynamic in this climate of fast changing environments and human needs for deceleration and human connection, it is advised to go for a blended approach

Technology can smoothen organizational processes It can contribute to workload management, sense of meaning (as less time needs to be dedicated to redundant

tasks) and overall employee motivation

Similarly, it can contribute to more flexible work environments (while keeping a focus on human connection and organizational culture)

It only delivers lasting results when combined with human and organizational guidance, tailored to each department and the organization as a whole

H L M L Very present amongst non-profit clients in 2024 Expected to grow further in 2025 cross sector

Retaining Workforce

Flexible Work Environments

Increasing Digital Skills & Fundraising Skills

Why asUgo?

Our Differentiators

Think Big, Start Small, Move Fast Approach

We enable startup/scale-up mindset when addressing complex challenges, complex organizations, complex architectures with agility as an obsession Swiss Knife Teams

We differentiate from other consultancies by building "Swiss knife" teams to empower our clients with extra agility The flexibility of these teams allow us to quickly respond to changing client needs, ensuring timely and successful outcomes

By harnessing our wideranging expertise across different sectors, we deploy holistic solutions that fulfill the innovation, quality, and speed expectations of our clients

Industry Focused Accelerators International Delivery We Put Our Clients In The Driving Seat

We recognize that each client has unique goals and visions, and our approach is designed to enable them to lead the way.

Who You See is Who You Get

To move forward with asUgo is to benefit from the agility of a humansized organization, along with the expertise, commitment, and professionalism of a large structure.

At asUgo we have experience in multi-country harmonization analysis and implementation with multiple international rollouts for the same client 70% of our roll-outs are multi-country with local presence if needed

asUgo in a nutshell

asUgo is a leading Salesforce

Crest Partner, Salesforce.org

Impact Partner, Salesforce

Reseller and proud Pledge 1% member.

With offices in Belgium and Portugal, we provide a personalized project experience. We blend expertise, agility, and healthy pragmatism, with a fresh and human-centered spirit This makes us trusted advisors We want organizations to look at the bigger picture

We Think and Build, Beyond.

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Website https://www.asugoconsulting.com/ General

Website https://www.asugo.pt/

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