Optimum Franchise Magazine - Q4 2016 Issue by Astreem Consulting

2008

OPTIMUM

MICA No(P) 169/09/2008

4 Brands to Watch in 2017 From heritage household names to education leaders, we put together 4 most exciting franchise brands to watch out for in 2017 Page 12

THE ENTERPRISE GAZETTE

8 LEVELS OF ACCELERATION ULTIMATE GOAL FRANCHISE INFORMATION TECHNOLOGY BUSINESS SCALABILITY PEOPLE TRAINING OPERATIONAL EFFCIENCY SALES & MARKETING, BUSINESS PLANNING BRAND DEVELOPMENT, BUSINESS LEADERSHIP & FINANCIAL FUNDAMENTALS

2017

Quarter 4 - 2017 Issue

Accelerate Your Business

Entrepreneur Focus: Irene Ang

Develop the 8 Key Levers of your Business Acceleration through collaboration on the Accel8 Marketplace

Check out Irene Ang’s take on entrepreneurship and her journey with Fly Entertainment

Page 27

Page 37

Lead with Vision and Dedication

People Impact was established in Hong Kong and is today, the market leader in providing intelligence training to children and will be celebrating their 15th anniversary in 2017. Throughout the years, People Impact has developed 5 different certificated programs for children from 0-18 years of age in Asia, including Baby Impact®, Leader Impact®, Brain Impact®, Think Impact® and e@Leader Online®, an online learning platform. The program focuses on enhancing various soft skills, such as communication, heightening self-esteem, leadership skills, money and time management, arithmetic and linguistic reasoning, creativity and critical thinking.

Continuing from 2012 with the successful acquisition of corporate & adult training company, TalentPrints, partnership with Korea’s top listed English corporation and their affiliation with a renowned education institution in Singapore, these achievements has made People Impact more substantial in the industry today and will be beneficial to the growth and expansion into Southeast Asia market in the long-run.

While creating a curriculum for the children in Asia, People Impact has invested over US$4 million in Research and Development, inviting leading professors from Harvard, MIT, Michigan University, Washington University and University of Hong Kong. Upholding the belief that scientifically proven education can better the children and future, together, the team led a group of educators from both Western and Oriental cultures to develop the core of all People Impact programs.

People Impact Singapore is now looking for passionate franchisees who will continue the legacy of delivering intelligence training to more children locally and around the region. If you are looking for an internationally recognized brand and share the same outlook on education, come join them in their franchise journey today!

To date, People Impact is spread across Hong Kong, China, Macau, Singapore and Korea, reaching up to 100 centres and partners, benefiting children of different regions.

For more information about People Impact’s franchise opportunity, please contact +65 6742 0803 or enquiries@astreem.

EDITOR’S NOTE

CONTENTS FRANCHISE ACCELERATION 04 In over a decade of growing brands across Asia using Franchise as the main vehicle, I have found that businesses that do not have their key business excellence fundamentals in place find it increasingly challenging to make their franchise system sustainable as it grows. When we peel off the layers, the success and failure of a company’s growth trajectory is often determined by how much the entrepreneur is driven by excellence and ensuring the key business drivers are in place. Taking it one layer deeper, a good majority of business owners start their entrepreneur journey with an idea that was driven by passion. The journey of an entrepreneur is long and arduous. As one seasoned business owner told me, “Once or twice a year, I wish I did not have a business… then I remind myself of the reason I am doing this, dust off my disappointment and keep on going”. What happens when Passion fizzles. If a business owner does not set sights on the purpose early on in the business, there is danger that fatigue sets in. It is those moments when having a purpose, knowing the WHY, becomes the beacon that allows the entrepreneur to draw strength from within and find the will to keep going. In this issue, we have introduced a new Accel8 section, a section that focuses on issues that can affect business owners’ growth plans, a marketplace that offers tools, seminars and training to facilitate the growth. We also introduced a brand new section on Entrepreneur Focus, featuring the talented, indomitable, self-made business woman Ms Irene Ang of Fly Entertainment. She offers lots of inspiring and practical advice that I am sure business owners will connect with. For franchisees, we offer a new list of curated franchise brands across different segments and even have a Pizza and Burger special this issue. For potential franchisees considering a franchise as an investment, do ensure, you do your due diligence and select the franchise based on a combination of Gut and systematic assessment.

FRANCHISE ENCOUNTER

FRANCHISE SPYKID

FRANCHISE SPOTLIGHT 12 FRANCHISE OPPORTUNITIES LISTINGS

ACCEL8 TOOLKIT

All in all, we hope this new format will offer more useful content to both business owners and potential franchisees.

Keep on pushing on!

ACCEL8 MARKETPLACE

ENTREPRENEUR FOCUS

Hsien Naidu Dircetor, Astreem Consulting

Q4/2017 ISSUE

FRANCHISE ACCELERATION

ACCELERATING YOUR FRANCHISE SUSTAINABLY AND SUCCESSFULLY By Hsien Naidu Director, Astreem Consulting When a business becomes sustainably profitable, the next step for business owners is always to think about expansion strategies. Many business owners turn toward franchising and start to offer franchise licences in the hope of replicating their success in the region. Often, the franchise journey proves to be a lot more challenging than the business owner is prepared for. Managing a franchise is more than managing multi-unit outlets. The skill sets of the management team needed to successfully run a franchise is often vastly different from that of managing corporate owned stores. The mistake many business owners make is assuming the existing team would be able to manage the franchised business.

In fact, experienced franchisors will say that the real challenge arises in the operational and management of the franchise. This is a time when franchise professionals should be included to add value to this acceleration process. Franchise accelerators who have been professionally growing and building franchise systems aim to systematically enable businesses with best practices and practical strategies to maximise the Intellectual Property that exists in their franchise systems. The emphasis of franchise accelerators is on systematic and rapid growth after the first phase of franchise enablement, from developing the franchise system, to franchisee recruitment, onboarding, management, audit and communication. In instances where funding is required, Franchise accelerators will also be likely to facilitate fund raising for either system improvement or store development using the various channels available.

In order to take advantage of the benefits that can be gained from franchising, a business owner needs to invest resources and time to build a franchise organisation, whose one purpose is to successfully grow the franchise network. When franchising is a main path of growth and focus, the franchise system can be successful. The overall success of the franchise system begins at the franchise unit level. Successfully run single unit franchises add incrementally to the success of the Master Franchisee. In turn, multiple successful Master franchises add exponentially to the overall success of the Franchisor.

These are all factors that are key to accelerating and building a successful franchise.

However, simple and logical as it sounds, the amount of commitment and discipline required to build a successful franchise is significant. Many business owners misunderstand that the process of developing the system is key to the overall success of the franchise.

To find out more about how franchise accelerators can help your company grow or if you want to invest in an early stage franchise system, go to www.aquityasia.com to submit your enquiry now.

EDITOR’S NOTE

MYANMAR, NOW By Hsien Naidu Director, Astreem Consulting

Since Aung San Suu Kyi’s National League for Democracy won the landslide victory in Myanmar after almost 50 years of military rule, many businesses have started to include Myanmar into their growth strategy. In February, Mr Aung Tun Thet, Economic Presidential Adviser to the President of Myanmar remarked at the Myanmar franchise Exhibition that franchising was one of the quickest way to build businesses and in turn build the economy by adopting industry best practices. In the last two years, many Singapore brand’s have entered the Myanmar market and are thriving. Brands like Yakun, Pasta Mania, Harry’s. Manhattan Fish Market and Pezzo, already made headway in Yangon. With the lifting of US economic sanctions on the Myanmar market, the enormous opportunity of the market will become even more evident. In Washington earlier this month, Ms Aung San Su Kyi said: “We think that the time has now come to remove all the sanctions that hurt us

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“ Setting aside political agenda for and economic one is a step towards opening the economy and would benefit the country’s economy by stimulating the growth of smaller businesses, even as wealthy individuals and companies blacklisted because of their close ties to the former military government also stand to benefit. “Unity also needs prosperity,” says Ms Aung San Su Kyi. “People, when they have to fight over limited resources, forget that standing together is important.”

economically, because our country is in a position to open up to those who are interested in taking part in our economic enterprises”. The issue at hand now is not whether it is the time to build a business in Myanmar but rather, how fast companies need to act to benefit from these Franchising is proving to be a less risky and faster avenue of growth for developed Brands to expand into this exciting new frontier. From the reception of franchise matching events organised by Astreem Consulting recently, it is evident that Myanmar investors also see the vast potential in franchising. The most sought after categories are F&B, education and the service as well as infrastructure sectors. As a testament to President Obama’s comment on the enormous potential of Myanmar, there is a certainty that the opportunities that abound in Myanmar is no longer a best kept secret. Brands should not miss this window to plant their flags in this country.

FRANCHISE HUNTING

IMPORTANT CONSIDERATIONS FOR ACQUIRING AN INTERNATIONAL FRANCHISE BRAND By Troy Franklin The late Nelson Mandela, revolutionary, politician, philanthropist and Nobel Peace Prize recipient once said that “A good head and a good heart are always a formidable combination”. I have always found Mr. Mandela’s words to be very profound and I believe the combination of Head and Heart to be very relevant to international franchising and in particular to the decision making process when a local investor is considering acquiring and developing an international franchise brand in their home market. Determining if you have the Head and Heart requires a significant amount of self-analysis in addition to the standard due diligence you will conduct on the franchise brand and the potential for the brand in your country. Let’s explore my philosophy in greater detail:

HEAD FOR THE BUSINESS

THE HEART FOR THE BUSINESS

H ead for the business Do you have the capability to successfully acquire, launch and develop the brand in your country?

H eart for the business Are you going to devote your full energy and interest towards successfully acquiring, launching and developing the brand in your country? Are you going to give the business and brand your one hundred percent consistently?

E conomics Do you understand the economics involved in acquiring and developing the franchise business and what it takes for you to generate a return on your investment and achieve your goals? This will need to include both an understanding of the unit and facility level economics involved in establishing the brand’s retail outlets or branches, and the overall economics involved in setting up a company and managing the human and financial resources. A pptitude & Application Do you understand the fundamentals of the franchise business, its unique selling proposition and the core consumer base in its home market and what changes you will need to propose to, agree upon and implement in cooperation with the franchise brand’s management team to ensure the brand is successfully positioned for launch and development in your country? D evelopment Do you and your team have the vision and capability to formulate and implement a market entry strategy to grow the franchise business into a key player in your country?

E nthusiasm Are you, your family and team excited about the franchise business and the opportunity to introduce the brand’s products and services to the consumers in your country? Are you confident in your belief that the consumers will be as excited about the brand as you are? A ttitude Are you convinced that the franchise business is going to be rewarding in the ways that are the most important to all your stakeholders? To answer this question, you must be very clear on what is most important to you. R elationships Are you comfortable with the people who owns and manages the franchise business and have you gotten to know and understand them well enough that you are confident you can develop a long, meaningful and mutually beneficial business relationship based on shared objectives founded on integrity and trust? T ime Do you have the time? Are you committed to invest the time and effort it takes to succeed and can you balance your personal and professional priorities to allow you to do so? Remember time is one of the only commodity that cannot be reproduced if it is lost so don’t fool yourself by saying you can “make” the time if you just don’t have it.

So in summary, before you decide to commit to the acquisition of an international franchise brand, you and all of your stakeholders need to look to your Head and Heart to determine if you have the capability and commitment to successfully acquire, launch and develop the brand, taking into account the key considerations I have summarized above. Once you are convinced of that, you can move forward knowing that you have acted wisely and responsibly by conducting the critical self-analysis required for a major undertaking of this nature. Of course these are not the only considerations and there are many other issues to consider are many when acquiring an international franchise brand and many steps in the process but having the right Head and the right Heart makes for a very a good start on the journey to creating a successful and sustainable franchise relationship. Wishing you every success with your franchising endeavours!

FRANCHISE ENCOUNTER

FRANCHISEEs ENCOUNTER:

QUESTIONS THEY SEEK TO ANSWER

Have you ever wondered what is it like to own a business? Maybe you have always dreamt of it but you’re afraid of the risks of starting one yourself. This is when some of our clients turning to franchising as a way to lower their risks while breaking away from the mundane routines of a 9 to 5 working life. Over the years, Astreem Consulting has helped many aspiring business owners to achieve their dreams. We had a quick chat with some of our current franchisees to find out about their experiences from finding a brand of their desire to being a successful franchisee.

because of their innovative and fun brand concept. Being an avid fan of the brand myself, Maki-San became a natural option for me.

Chun Cheng Mao Franchisee of Coffee Hive

Will you recommend Maki-San to your peers who are aspiring business owners? How has Maki-San assisted you in your franchise journey?

Jaspal Singh Franchisee of Maki-San Share with us your thoughts or feelings when you decided to check out Maki-San franchise initially. I was definitely excited and curious to find out more about Maki-San in particular, having heard many good things about it from close friends. Maki-San also appealed to me because of the strong branding and marketing elements that differentiated it from other brands. From the intricate designs on the posters and sushi boxes to the light-hearted eating environment filled with colourful interiors, I appreciate the effort and passion put into creating an exciting and colourful brand like Maki-San. Why did you choose to franchise instead of starting your own business? For me, it was more of an interest in the DIY sushi concept and wanting to be a part of this successful chain rather than choosing between a franchise and a business. Maki-San was built upon strong foundations of marketing, branding and quality and I strongly believe in the value that Maki-San brings to customers. I love the concept of being able to choose what you want in your sushi/ salad and I wanted to join Ma ki-San

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I would definitely recommend Maki-San to other aspiring business owners seeking to franchise . The Maki-San team have consistently assisted us throughout the whole franchise journey: from getting a location, setting up the outlet, onsite assistance to on-going developments. A lot of hard work has been put into making my outlet possible, without the help of the Franchisor, I would have to face many problems on my own. I’m glad that that I could get advice and support on this road to entrepreneurship.

What made you want to start a franchise business despite having a stable office job? Why did you choose Coffee Hive as your franchised brand? I’ve always wanted to start a business of my own and when we got introduced to Coffee Hive, their concept of being able to sell good, affordable food to people attracted me. Additionally, the Franchisor gave us a good sense of security because they have good operating procedures in place for franchisees, which paved the road for us to open our outlet. I definitely would have experienced a hard time figuring the best way to run my business if I had started off on my own, especially without any business experience. Share with us some valuable take-aways from your experience as a franchisee. Can you give some tips for people who are new to franchising? Even as a franchisee, there will be hiccups that every business owner will encounter on their journey. You have to stay calm to resolve problems as they are part and parcel of growing a business. You also have to maintain excellent food quality and service standards at all times. I would say that the most important points that you have to consider is the quality of Franchisor support -

FRANCHISE ENCOUNTER

and their franchise system. Whether a Franchisor provides you good support in terms of systems, operations, training, development, manpower etc, determines the success or failure of your franchise business and should not be overlooked. No matter how good the product is, a franchised outlet cannot survive without a good franchise system and strong management team in place to guide a franchisee to success. Are you getting the support you need from your franchisor? Even after I’ve set up my outlet,Coffee Hive Franchisor has constantly been updating and assisting me on improving the business. I have definitely learned a lot from my experience as a franchisee. After working hard for about a year, together with the Franchisor, I am much more confident in managing my business now. I could not have done it without a reliable Franchisor.

Pravin Chauhan Franchisee of The City What were you doing before you started your franchised business and what gave you the idea to start it? I was working in a Creative Industry with an MNC and also doing charity work teaching small children English in my spare time. I had a passion for teaching and working in an innovative environment. With The City, I am able to do what do what I love (teaching) and be in an environment full of imagination and creativity at the same time. How has franchising impacted your life? What kind of advice would you give to new franchisees? I now manage challenges that I would never usually encounter in my work with an MNC. The responsibility, accountability and success of the decisions made daily are solely mine. I can be my own boss and control my destiny. With the help of The City Franchisor, these experiences have honed my skills in problem solving and trained me to be prepared for any obstacles in life. Follow your passion, do your homework and go for it. Don’t procrastinate in taking the first step towards being your own boss. When you experienced problems during your franchise journey, how has The City Franchisor supported you? Would you recommend The City to other franchisees?

The City Franchisor has been proactive at all stages of the business launch process: from site selection, site development, staff selection , business owner and staff training on The City Brand vision & values, and business processes. Once my outlet was launched, I received continued proactive support and dedication from The City Franchisor at all levels including an active marketing plan and marketing activities, frequent face-to-face meetings to review how well the business is developing and actions to further develop the business. This is much more support than I could have expected at the start of the franchise journey and this level of support allows me to focus on the development and success of the business. For someone with a passion for this type of children’s ‘edutainment’ business, I would recommend The City as a franchise proposition to aspiring franchisees.

Evidently from these franchisees’ experiences, it is obvious that there are hurdles to cross in any business journey, even in franchising. Nevertheless, it is certainly rewarding and fulfilling because they have learned so much more compared to working for someone else. Franchising has not only shortened the learning curve for them, but has also allowed both parties to grow with one another. Franchising allows franchisees to communicate and progress with a ‘mentor’ that shares the same vision and passion, making the business experience less lonely while reducing the risk of starting a new business. Though success is not guaranteed, franchising sets franchisees on a safer and guided route. “Chase the vision, not the money. The money will end up following you.” --Tony Hsieh Internet Entrepreneur and Venture Capitalist, CEO of online shop Zappos

FRANCHISE SPOTLIGHT

PIZZA BRANDS EXPAND REGIONALLY By Sam Christopher Lim President, U-Franchise Sales & Management

Yellow Cab

A Slice of Big apple at your doorstep

Thanks to the movements of the Italian diaspora, Italian cuisine has gained wide acceptance all over the world. While it’s hard to turn down a plate full of pasta, it’s even much harder to turn down a slice of pizza. (Recently, it’s even been found that pizza is a better motivator at work than monetary incentives!) Indeed, pizza remains one of the pillars of the food service industry’s global foothold. According to market research firm Euromonitor International, pizza chains now represent nearly 5 percent of global consumer food service sales, and now account for US$124 billion in global spending. Euromonitor adds that Asian markets exhibit great potential for effective segmentation in the pizza market. From traditional full-service pizza parlors to artisanal gourmet pizza, here are some international favorites out to take the global pizza market by storm.

Project Pie

The freedom to create artisan pizza everyday

New York, also known as “the Big Apple,” is a city known for its fast-paced urban lifestyle. But, thanks to Italian immigrants, New York has also been known for its pizza which boasts of big flavors and big servings. It is this same New York-style pizza experience which Yellow Cab aims to deliver at every doorstep. From the no-fuss selection of pizza toppings, down to the speedy pizza delivery service using iconic yellow Vespa scooters, Yellow Cab has garnered a huge following and has successfully positioned itself as a quick casual restaurant to beat internationally. And since Yellow Cab is all about the good stuff, it only uses fresh and premium quality ingredients for its signature pizza and pasta offerings. Yellow Cab’s signature flavors, such as the ricotta cheese and roasted garlic perfection found in the Dear Darla rolled pizza or the nutty-spicy goodness of the Charlie Chan chicken pasta, are often imitated but are never rivaled in taste. With over 120 stores in the Philippines, Qatar, UAE & Saudi Arabia, Yellow Cab continues to spread its New York-style pizza experience all over the world, planning 15 stores in China and dozens more across the globe.

When serial restaurateur James Markham founded Project Pie in 2011, he wanted to give customers the freedom to create taste. Since then, Project Pie has positioned itself as a fast-casual restaurant where customers can custom-build their own pizzas using a wide selection of sauces and toppings. Incorporating an assembly line counter, the Project Pie crew will then assist customers as they assemble their own custom-build pizza creations. The diverse selection of sauces and toppings on hand can be quite intimidating at first, but don’t fret—Project Pie also came up with a set of seven classic pizza flavors you can choose from when the build-your-own pizza concept gets a little overwhelming. This build-your-own concept has since gone beyond pizza and has been extended to Project Pie’s selection of salads and pastas as well. Today, this relatively young custom-build artisanal pizza concept from the United States is holding its own in the global pizza market. Project Pie has already established its presence in the United Kingdom & the Philippines but wants to further expand in the Middle Eastern and Southeast Asian markets. While pizza is distinctly Italian in taste and origin, pizza brands such as Yellow Cab, Shakey’s, and Project Pie always make it a point to adapt to the changing taste preferences of the diverse markets they are in. Adapting to the changing needs of local markets, backed by dynamic and engaging marketing campaigns, only serves to ensure the continued global success of these pizza brands.

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Shakey’s

Pizza fun for the whole family

Shakey’s is recognized the world over not just for being the first pizza franchise chain from the United States, but also for having the world’s greatest and most-loved thin crust pizza— with a side of chicken and mojos, to boot. For the past 62 years, Shakey’s has left its mark as the pizza brand which celebrates fun times with friends and family. Spacious pizza parlors decked with arcades and play areas make Shakey’s appealing to both adults and children alike. It is this focus on fun times with the family which has enabled Shakey’s to become the market leader in traditional full-service pizza chains and family-style casual dining. Even after decades of success, Shakey’s is showing no signs of slowing down. Now with 500 stores worldwide, with established presence in the United States, Japan, Philippines and Mexico, Shakey’s is now setting its sights for further expansion in Asia, the Middle East, Australia, and New Zealand.

FRANCHISE SPYKID

FRANCHISE SPY KID Introduction: Our Franchise Spy Kid, Saasha Jancie Naidu, strikes again. Her mission is to search for the trendiest, coolest and most exciting new brands to introduce her friends in school. In this year’s edition, Saasha decided to visit Milk & Honey - Artisan Yogurt & Dessert Bar, iCrepe, attended the Gifted & Talented Education and even enrolled herself into the Young Author’s Society to write her first book!

I am so excited to be chosen as the Franchise Spy Kid again! This is my 3rd year and I believe I’ve become quite an expert in finding cool concepts to recommend to my friends. Today, my mom took me to Milk & Honey – Artisan Yogurt & Dessert Bar. I ordered the Mango Passionfruit since I love mangoes. The frozen yogurt had ingredients such as passionfruit sauce, lemon macaron, mango boba, marshmallow and freshly cut mangoes. I absolutely loved it! I really recommend getting the mango boba for the kids, it was delicious and fun to eat. I interviewed the manager at the outlet and she told me that their best sellers are the Honey Velvet, the Royal Honey, Nuttilicious and the Chocolate Divine. I would definitely visit Milk & Honey again as their prices are reasonable and they have a ton of flavours! I also believe that kids and adults all around the world would instantly fall in love with this after tasting their superb yogurt and handcrafted toppings!

I was looking forward all week to visiting iCrepe because I simply love crepes! When I arrived at the outlet, I was greeted by the very friendly owners, Vivi and Lini. I ordered the Peanut Butter crepe and it tasted like heaven, not that I know what heaven tastes like but, I am guessing if I did know what heaven tasted like it would be a lot like the Peanut Butter crepe I had eaten. I felt so honoured that Lini personally made the crepe for me. I had a short interview with her and she told me that their best sellers are the Nutella And Banana topped up with some marshmallows. Just thinking about it now makes me feel hungry. Besides their signature crepes, customers can also choose the toppings they’d like in their crepes. I like the idea of customizing your own because only you know best what you like! This is such a fun and exciting concept. I would definitely go there again and would bring my friends the next time!

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FRANCHISE SPYKID

It’s the School Holidays and I am off to Gifted and Talented Education! I love it here. The teachers are fun and presented the information in challenging ways. My classmates are so talkative and boisterous but the teachers seem to embrace it. What I love is that the teachers show us great hacks on how to handle the questions and help us to see the questions in new ways. Hmm, I wonder how I did for my qualifying placement test. I really hope I can come back here regularly after the holiday camp!

One of my ambitions is to become an accomplished writer. In my pastime, I enjoy reading and I’ve always wondered how one can be so creative and write stories so captivating. Hence, when my Mom told me about the Young Author’s Society, I told her to sign me up for their June Holidays programme. YAS is a programme that helps children to write like a professional. It helped me to understand how to write in detail as well as think of many new ideas! I found the programme very educational and fun at the same time. I am going to take my friends with me during the December Holidays! I hope that one day, I can co-author some books with my friends.

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FRANCHISE SPOTLIGHT

BRANDS

TO WATCH The Ballet and Music Company With Singapore well known in the region for providing good education and enrichment standards, The Ballet & Music Company (TBMC) is one of the very few enrichment centres that combined the learning of performing arts under one roof. Their programmes and operations are unique to Singapore currently and have been leading the market for the last 10 years, making the company one of the biggest performing arts centre in Singapore. TBMC is now ready replicate this success in international markets through franchising. One of the pull factors that draw students to them is their ability to allow students express themselves freely. Students are encouraged to not only focus on nurturing their musical and dance abilities but also spur the development of lifestyle skills. This is achieved through a systemized training programme developed by TBMC for their instructors and will be extended to Franchisees to ensure consistency and successful results. As the market leader with 9 outlets throughout Singapore, TBMC has created a suite of proprietary products (such as ballet school bag, shoes, etc.) for their students to encourage brand recognition and brand standing. These products have grown to become synonymous with TBMC over the years that even students from other schools were spotted using TBMCâ&#x20AC;&#x2122;s products! Their strong presence and market leadership will ensure that Franchisees, too, will achieve the same steady foothold through the guidance of the dynamic franchise team.

Tenderfresh Tenderfresh is a brand name renowned for its fried and barbeque chicken, all prepared in a proprietary recipe that sports a distinct flavour. Starting with humble beginnings at a hawker centre, Tenderfresh has today grown into an established organization that is 100 outlet strong and houses extended brands like Tenderfresh Classic, Express and Rice & Box to name a few. Tenderfresh resonates with many locals with their all-time favourite food items in an ambient and modern setting. Its menu offerings are meticulously put together by fusing local flavours with international influences. Tenderfreshâ&#x20AC;&#x2122;s growth is credited to the strong support of the local franchise community. Their well-loved concept and experienced franchise support team ensures franchisees the opportunity to grow. With its strong presence in almost every neighbourhood across Singapore, Tenderfresh franchisees have been able to firmly establish themselves and make healthy profits. Today, Tenderfresh has different franchise concepts to fit different demands and customer mix, offering Halal and Non-Halal options.

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FRANCHISE SPOTLIGHT

Gifted and Talented Education Gifted and Talented Education (GATE) was founded in 2012 when partners, Claudia Yu and Mr. Neo Gim Kiong who both have gifted children, realized that there was little attention paid to this group of children. Intellectually gifted children make up only about 1-5% of the population and are often times unrecognized or given little consideration to. Limited resources and the lack of knowledge on how to educate this group of children were amongst some of the reasons behind the establishment of GATE. GATE was established to care for this group of students through differentiated learning starting from a young age. Students can expect premier enrichment curriculum in advanced mathematical reasoning and problem solving skills. GATE also adopts a “Growth Mindset” philosophy that intelligence can be further developed. GATE nurtures students by improving their ability and mindset through a culture of grit. Through years of streamlining operations, GATE is now ready to franchise their brand GATE Kids internationally, where Singapore Gifted Mathematics and problem solving skills will be imparted to children of age 4 – 12. Having built and developed their in-house curriculum through years of experience and research, students will receive premier enrichment curriculum in advanced mathematical reasoning and problem solving skills. This franchise opportunity is ideal for a market with growing focus on education and increasing disposable income amongst families in the upper income class. Equipped with a strong franchise team that supports the core business, Franchisees can be assured that they will receive a holistic Franchise training programme and exclusive curriculum and teaching methodology. GATE strongly believes that gifted education can and should be spread to the masses as well. To facilitate this, GATE has developed a placement test to identify potential areas for developing a child’s ability. International Franchisees will find the processes and intellectual properties that lie within GATE beneficial and easily executable.

Han’s Synonymous with affordable and delicious food, Han’s is a well-loved heritage brand in the Singapore F&B scene, with more than 40 years of history and over 21 outlets island-wide. Having built a strong supply chain and systems, Han’s is ready to share its secret to success internationally and franchise this much loved concept. Han’s goal is to share the soul of the business with their franchisees and build on their strong family values. To Han’s, franchisees are more than just business partners – they are a family. When you come on board as a franchisee, you become a part of the Han’s family to embark on a life changing journey together. As an all-day dining concept serving breakfast, lunch and dinner, it equates to constant revenue generation throughout the day. With the affordable prices, franchisees would be serving one of the largest consumer bases with median disposable income. Han’s wide array of products, unique menu and willingness to localise dishes in the franchisee markets allows them to capture consumers on a regular basis, becoming part of the community’s lives where they feel at home. This franchise opportunity is a perfect fit for a market with a growing disposable income amongst the middle upper mass consumer group. Build your franchise legacy with Han’s. Offer quality food at affordable prices, and become a part of a Singapore heritage brand!

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THESPECIAL FRANCHISE OPPORTUNITIES// F&B

BURGER

Everyone craves for a good burger every now and then. According to a recent Technomic survey, 91% of people who responded said they eat a burger at least once a month, and 44% said they consume a burger at least once a week! Driven by the high demand for a good burger, our Franchisors each have their own rendition and concept of what a good burger is. They also have different and unique franchise models. So, pick a burger concept that not only serves tasty burgers but one that also resonates the most with you! Year of Estd. Country of Origi n No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2012 Singapore 5 MF/AF(worldwide) /SUF (Singapore) US$21,000(SUF) MF: US$100,000 onwards 4% 0.50% 3 Years 700 onwards US$85,000

The BURGER BAR is a mini-me of its original big brother, FATBOY’s. This over-the-counter store consists of the original Burger Bar with the freedom you deserve when it comes to building YOUR perfect burger. With a stripped down menu from the original burger, THE BURGER BAR offers choices of buns like Honey Oat and Whole Wheat accompanied by pork, beef, and lamb patties; married with a whole array of toppings and sauces rich enough to make you just drool Year of Estd. Country of Origi n No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2009 Singapore 13 AF/MF AF/MF: US$ 125,000 onwards 5% 2% 10 years >1500 US$ 200,000250,000

Rethink your burger. That was what inspired brothers, Kennie and Bernie Tay to bring to Upper Thomson what they feel has been lacking in the “comfort food” market, a good old handmade and tasty hamburger. FATBOY’S THE BURGER BAR menu features hamburger recipes that are authentic and defines what a real burger should be according to the brothers. Additionally, FATBOY’S also feature a buildyourownburger menu where you can choose how you want your burger. Choose from a wide array of buns, patties, add-ons and sauces to create your very own gourmet burger.

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FRANCHISE OPPORTUNITIES// F&B Year of Estd. Country of Origi n No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2013 Singapore 1 SUF ,AF,MF SUF: USD 65,000; AF/MF: TBA SUF: 6% SUF: 1% SUF: 5 Years 1800 US$180,000

Grub Burger Bistro serves American-inspired burgers and pastas set in the heart of Bishan park, among the lush greenery. At Grub, we believe in eating responsibly. This means cooking with as natural ingredients, without the addition of MSG, artificial preservatives, additives or flavourings. We also believe that responsible eating starts with good practices by the farmers, fishermen and artisanal producers that we work with. Year of Estd. Country of Origi n No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2010 Singapore 1 SUF (Singapore) US$18,888 5% 0.50% 4 Years 150 US$41,000

De Burg was created with one main mission, to bring genuine, unadulterated burgers to the masses without overcharging. With no patty binders in our patties, we hope to stop the misconception that Burgers are heavily processesd and unhealthy. Starting out in a coffee shop back in 2010, it seemed impossible. Selling of gourmet burgers in such a setting was unheard of. The vision of allowing our foreign guests to immerse in Singaporeâ&#x20AC;&#x2122;s coffee shop culture was one of the main reasons why De Burg, is proud to be a Singapore brand. Year of Estd. Country of Origi n No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2014 Singapore 2 SUF/MF (Local) USD 40k 5% 2% Varies 1500sqft above US$150,000

BurgerUp, a brand born in Singapore, aims to provide a renewed dining experience by bringing its Chef â&#x20AC;&#x2122;s gourmet recipes into a fast food environment. BurgerUp also pride itself in its customizable gourmet burgers serving at fast food price. Another feature that differentiates BurgerUp from the other burger fast food is its signature full self-ordering system. This allows the customers to order through user-friendly kiosks, giving them the freedom of customizing their own burgers at their own time.We are being nominated to be on board of the Promising SME 500 in Year 2015, even though we have been in operations for only 6 months. The merits which got us these prestige award nominations are our unique propositions offered at BurgerUp; the full interactive ordering kiosk, gourmet burgers in a fast-food environment and finally customizable burgers.

Q4/2017 ISSUE

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FRANCHISE OPPORTUNITIES// F&B Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup cost

2013 Singapore 4 SUF/ AF / MF US$30,000

SUF: 5%,AF/MF: Depends on Territory NA SUF: 5 years, AF/MF: 10 years 1200 US$250,000

tenderfresh is a household name that resonates with many locals. It started with a humble beginning at Whitley Road Hawker centre selling their signature fried and barbeque chicken. Today, they have eventually grown from that small stall to an established organization that oversees different brands and concepts that centers offering quality comfort food at affordable prices. tenderfresh Classic is a concept conceived by tenderfresh’s management. The idea is to put together tenderfresh’s alltime favourite food items in an ambient and modern setting. Its menu offerings are meticulously put together by fusing local flavours with international influences.

Year of Estd. Country of Origin No. of Units

2012 Singapore 91 AF/MF: Vitenam, Franchise Option Cambodia, Sri Lanka, Bangladesh Franchise Fee US$160,000 Royalty 5% Marketing Fund NA Franchise Term 10years Size of Unit (sqft) 250 - 300 SUF Setup Cost US$60,000 US$75,000 Baking began for Pezzo in 2012, with its flagship store at ION Orchard. By end 2016, 100 beautifully built retail stores will operate across the region. Within each of these locations, Pezzo pizza crafters take the utmost pride in tossing, garnishing, and baking their pizzas fresh daily with the finest ingredients on the market for hungry-on-the-go customers. Pezzo was inspired by the fun and happiness at carnivals and fun fairs with the goal to replicate that atmosphere for customers at each location. Each pizza is envisioned as a “Character” from the carnival, with fun names such as “Hot Chick” (Chicken pizza) or “Meat Munchers” (Beef pizza), building an empire for the brand that would aid to its growth

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Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2014 Singapore 3 SUF/ AF / MF

SUF - US$15,000

SUF: 3%, AF/MF: Depends on Territory NA SUF: 5 years, AF/MF: 10 years 250

US$162,000

Rice & Box is another spin-off by the tenderfresh group to capture the heart-landers by offering quality and affordable meals. At Rice & Box, consumers can expect quick service and generous portions. Its menu comprises of its signature chicken cooked in a variety of styles accompanied with tasty rice (Ayam Masak Merah, Sweet and Sour etc), rootbeerbattered fish and chips’ and tenderfresh’s ever popular Fried Spring Chicken and Barbequed Chicken.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup cost

1977 Singapore 28 (Existing), 32 (By 2017) SUF/AF/MF

SUF:USD 45,000; AF/MF: Depends on territory 5%

1% 5 + 5 years/ 10 + 10 years 2000 - 2500 US$200,000 US$400,000

Han’s is a heritage brand in Singapore with 40 years of F&B history and experience. We serve a wide array of products such as local delights, western cuisine and confectionery. It is an all-day fast casual dining concept. Han’s provide customers with an exceptional dining experience by offering quality food and beverages coupled with excellent customer service at reasonable prices. At Han’s we cook the food from scratch with the highest quality ingredients possible. We intend to offer a great experience to the General Public with familiar spaces to hang-out, be it for a regular meal or just a piece of cake or pastry with drinks.

FRANCHISE OPPORTUNITIES// F&B Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

1993 Philippines 65 MF/AF US$60,000 per block 7-9% 7 years Depending on distribution method US$100,000 onwards

Pure Nectar’s mission is to bring natural, healthy and tasty juices to everyone. With over 20 years of experience in the business, Pure Nectar has established proven methods of packaging cold-pressed juices that can be stored and distributed to the masses. Using the latest cold press juice making technology, 14,000 pounds of pressure squeezes the juice out from the ingredients with almost no heat and little exposure to oxygen, thus preserving vital nutrients and enzymes in the process.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft)

2009 Singapore 11 MF (International) US$150,000 3% 1% 10 Years 800-1500 SUF Setup Cost US$250,000 onwards JOE & DOUGH is the perfect place to enjoy the simple pleasures of fresh handcrafted coffee, wholesome sandwiches, homemade cakes and pastries. The JOE & DOUGH difference lies in the passion and sincerity in everything that they do, from sourcing quality Arabica beans, to insisting on baking the artisan breads and patisseries daily at their own bakery. The unwavering commitment to use fresh and quality ingredients, gives customers a delightful coffee or gourmet experience every time. JOE & DOUGH is looking for aspiring cafe owners to grow the brand in Singapore or internationaly. The proven business model and unique brand positioning create multiple revenue streams and also maximise the potential to grow.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft)

1978 Philippines 1 SUF/MF/AF US$30,000 5% 3% 5 -10 years 1200 SUF Setup Cost US$440,000US$950,000 Jollibee is the largest fast food chain in the Philippines, operating a network of over 1,000 stores worldwide. A dominant market leader in the Philippines, Jollibee enjoys the lion’s share of the local market that is more than all the other multinational brands combined. The company has also embarked on an aggressive international expansion plan, and currently has more than 100 stores outside the Philippines and present in the USA, Vietnam, Hong Kong, Saudi Arabia, Qatar, Kuwait, Bahrain, UAE, Brunei, and Singapore firmly establishing itself as a growing international QSR player.

Year of Estd. 2012 Country of Origin Singapore No. of Units 6 Franchise Option SUF / AF / MF Franchise Fee US$36,000 Royalty 4% Marketing Fund 1% Franchise Term 3 + 3 Years Size of Unit (sqft) 800 - 1000 SUF Setup Cost US$160,000 Maki-San is Singapore’s and South-East Asia’s first customised sushi and Japanese-inspired salads place. In other words, only stuff you choose goes into your sushi roll or salad bowl. With over 80 ingredients to pick from, you can be as picky as you like! Maki-San is now looking for like-minded entrepreneurs with a passion for not just creating yummy makis, but also to grow a brand that has a very interesting food concept, unique branding, and a very fun, modern outlook. Come roll with us!

SUF = Single Unit Franchise | MUF = Multiple Unit Franchise | AF = Area Franchise | MF = Master Franchise | DA = Development Agent | CL = Country License FQM = Franchise Quality Mark | FRM = Franchise Ready Mark Setup Cost excludes Franchise Fee and the rental deposit | The information is accurate at the time of print to the best of our knowledge, and is subject to changes without notice

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FRANCHISE OPPORTUNITIES// F&B Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

Malaysia 19 MF / AF US$50,000 5% 1% 10 Years 3700 TBA

Morganfield’s® is an award winning casual American diner specializing in pork ribs, namely Sticky Bones®. Our heavyweight hero, is slow smoked and baked for painstaking hours before landing on our griller upon guests’ requests, making it off-the-bone, juicy and tender on the inside, yet a little crunchy on the outside. We’ve easily sold more than 1 million slabs of these oinky sensation since the opening of our first outlet in Pavilion KL, Malaysia 5 years ago and have since build our loyal fan base both nationally and internationally.

Year of Estd. Country of Origin

2005 Singapore No. of Units 11+2 (Singapore) 2 (MY) 8 (CN) Franchise Option SUF (SG) MF/AF Franchise Fee US$21,600 Royalty 4% Marketing Fund 1% Franchise Term 5 + 3 years Size of Unit (sqft) 150-200 SUF Setup Cost US$50,000 Snackz It! Is a delightful concept that fuses Taiwanese snacks with other global snack concepts.It is a kiosk set up that offers crispy chicken and other snack items that can be customised to suit the customer’s preferences in flavours. The shop has a colourful and stylish design that brings out the ambience of fun dining, quick and casual service,and great tasting products.

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Year of Estd. 2009 Country of Origin Singapore No. of Units 1 Franchise Option SUF/MF/AF Franchise Fee US$33,000 Royalty 3% Marketing Fund 1% Franchise Term SUF: 5 years Size of Unit (sqft) 1200 SUF Setup Cost US$146,000 “L’euphởriz” is a reference to the French-Vietnamese restaurant’s origin. L’euphorie (euphoria in French), phở (Vietnamese popular noodle soup) and riz (rice in French). At L’euphởriz, we bring to Singapore’s dining scene the well-kept secret recipes that travelled from Saigon to Paris and have contributed to the success of the famous Parisian Vietnamese restaurant “Dong Huong” for the last 30 years. Serving only the freshest ingredients with no MSG, L’euphoriz was founded with the intention of bringing good and authentic Vietnamese food into Singapore. L’euphoriz is currently seeking passionate and eager franchisees to grow with them to spread the love of great Vietnamese food.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Size of Unit (sqft)

SUF Setup cost

2012 Singapore 12 AF/MF

US$180,000 TBD

2% Bakery & Pizzeria: 200-400, Boulangerie & Pattiserie: 600-800 Bakery & Pizzeria: US$40,000 Boulangerie & Pattiserie: US$70,000

Founded in 2012, Proofer Bakery and Pizzeria has been serving up fresh, delicious breads and pizza since 2012. Using traditional artisan baking techniques, this modern concept bakery produces its breads and pizzas fresh daily and embraces unsuspecting passers-by with the seductive aromas of fresh, home-made baking in the air. Proofer serves up a specially designed gourmet menu that embodies a delicate split between French and Asian, breads and pastries. Proofer is created for the market at large and caters to the taste and cravings of their customers, serving up unique and innovative products like the Red Velvet Chocolate, Lemon Cakes, Focaccia Breads and their famous French Custard Cornette.

FRANCHISE OPPORTUNITIES// F&B

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2014 Singapore 8 SUF (Singapore) US$18,000 4% 0.50% 3 Years 250 US$90,000

Year of Estd. iCrepe is a fresh new concept on the fast casual food. iCrepe is Country of Origin a Crepe café offering delicious savory and sweet crepes that are No. of Units created by our customers. A DIY concept that is very interactive and entertaining for the customers as they manage what goes inside Franchise Option their food. Our Crepe Artists make the Crepes in full view of the Franchise Fee customers so they can make the crepe sweet or savory filled with Royalty freshest ingredients like fruits vegetables or even ice-cream. Our Marketing fund concept is small and simple to operate and can be run by 2 crepe Franchise Term artists. It’s a clean concept with no cooking experience required, making this an easy franchise to run. Join us in the franchise Size of unit(sqft) SUF Setup Cost journey and be part of this exciting opportunity.

2014 Singapore 2 SUF (Singapore) S$19,000 4.5% 0.5% 3+3 years 200 US$41,000

Milk & Honey – Artisan Yogurt & Dessert Bar, was founded upon the idea of providing designer yogurt desserts using only the finest and freshest ingredients. We are the first and only frozen yogurt chain in Singapore that offers handcrafted toppings with yogurt that not only taste nice but has delight factor. Our very own seasonal Chef’s Signature Yogurt Parfait creations (Eg: Royal Honey, Lilac Dream, Nuttilicious, To-coffee, etc) in our menu, which are carefully designed by our in house dessert chefs with French and Japanese pastry influences. We are confident that customers of all ages will be able to find a creation that will suit their likings.”

Arteastiq, essentially meaning ‘the art of teasing’ or ‘the art of tea that makes you tick’, embodies the essence of luxurious living with its modern lounge and designer furniture by Marxx. One of a kind and never before in Asia, Arteastiq offers a unique tea experience; a sanctuary for city dwellers to retreat from the hustle and bustle of urban living.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

320 Below is Singapore’s First Nitro Cream Cafe. We are positioned Year of Estd. as a premium dessert café, serving deliciously smooth Ice Cream, Country of Origin Sorbet & Yoghurt freshly made on the spot upon order using liquid No. of Units nitrogen as a freezing agent. Our products do not contain artificial Fanchise Option flavourings (we use only fresh or frozen ingredients), no colouring, Franchise Fee preservatives, emulsifiers or stabilizers and are low in sugar. Since Royalty every order is made upon order, customers can create their own Marketing Fund ice cream by mixing two different flavours into one single scoop! Franchise Term Most great of all, for some flavours, customer can choose for less sweet or no sugar added.This customizations are unique to 320 Size of Unit (sqft) SUF Setup Cost Below and we believe this enhances customers’ satisfaction. Let’s Popcorn; the 1st regional Gourmet Popcorn brand in the Middle East launched in Kuwait City on 11/11/11 with 50+ unique and exclusive unique flavors. An American Quality, locally prepared with its own secret recipe and most important; it is committed to best value for each popcorn kernel, highest quality ingredients and healthiest cooking method. Each batch of Let’s Popcorn is masterfully and consistently created with care. All flavors are air-popped (oil-free), which maintains the maximum nutritional values for each popcorn kernel. In 1762, John Montagu, the 4th Earl of Sandwich, invented the sandwich thus creating a meal that changed dining forever. 250 years later, Earl of Sandwich restaurants, formed through a partnership between John Montagu’s descendants Lord John Sandwich, the 11th Earl of Sandwich and his son, the Honorable Orlando Montagu and Robert Earl, founder and CEO of Planet Hollywood have crafted that idea into a made-to-order, freshly baked sandwich concept like no other. With a menu designed around fresh, simple, quality ingredients and with sandwiches that are made when ordered to ensure optimal taste and freshness, and with signature artisan bread that finishes baking after the sandwich ingredients have been added Earl of Sandwich truly makes the World’s Greatest Hot Sandwich!

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2010 Singapore 9 AF/MF US$50,000 5% 1% 5 years 1800 US$60,000 2012 Singapore 3 SUF (SG) AF/MF US$22,000 4.50% 0.50% 5 Years 400 US$88,000 2011 Kuwait City, Kuwait 13+ SUF (Singapore) / MF MF: varies depending on model 4% 1% 10+10 Years 600 2004 USA 30 MF / AF Information available upon request Information available upon request Information available upon request 10 + 10 years To be determined To be determined

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FRANCHISE OPPORTUNITIES// EDUCATION Year of Estd. 2001 Country of Origin Singapore No. of Units 18 Franchise Option SUF Franchise Fee US$11,000 onwards Royalty 15% Marketing Fund NA Franchise Term 2/3/5 years Size of Unit (sqft) 700 onwards SUF Setup Cost US$30,000 onwards Founded in 2001, Stag Match was born out of passion and love for teaching. Today, Stag Match is a registered education business and has blossomed to become industry leaders in providing quality and affordable education for children from vast varieties of backgrounds. Stag Match offers a range of services including tuition services for pre-school to secondary school students, enrichment courses, adult training courses and even student care services. We hold the students’ needs and development close to heart and we believe that all students should be given the opportunity to grow in their heart, body and mind.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Size of Unit (sqft) SUF Setup Cost

2010 Singapore 96 SUF / MF / AF US$5,000 US$10 to US$30 depending on country of operations 700 to 1200 US$20,000, + US$40,000 in working capital

S.A.M is a complete math enrichment program modeled on Singapore Math curriculum for students from 4 years to 12 years. S.A.M curriculum and pedagogy is unique in its approach towards the subject. It is very effective as a standalone curriculum or as a supplement to an existing school math program. S.A.M has authored over 30,000 pages of daily worksheets to train students effectively. S.A.M has a comprehensive franchise program with extensive administrative, curriculum, and corporate support.

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Year of Estd. 2004 Country of Origin Singapore No. of Units 4 Franchise Option Area/Master Licenses Franchise Fee US$30,000 Royalty 8% Marketing Fund NA Franchise Term 5 years Size of Unit (sqft) 5000 onwards SUF Setup Cost US$200,000 onwards Sheffield Kidsworld is one of the leading providers of high quality childcare services in Singapore. We also provide bilingual preschool education to children between the ages of three to six. Our program is based upon early childhood philosopher’s theories, which are supported by research. We believe in educating children using the theory of ‘Multiple Intelligences’. This approach is holistic and encompasses Physical, Intellectual, Emotional and Social development. Our vision is to provide the best childcare experiences for children around the world. We would love to invite anyone who shares the same vision with us. We are seeking partners to license our curriculum in Asia. So join us and be part of the Sheffield Franchise family.

Year of Estd. 2002 Country of Origin Hong Kong No. of Units 35 Franchise Option SUF / MF / AF Franchise Fee From US$19,000 Royalty 10% Marketing Fund 5% Franchise Term 3 + 3 years Size of Unit (sqft) 1000 SUF Setup Cost US$154,000 People Impact has developed various certificated programs to children from 0-18 years of age in Asia, including Leader Impact®, Brain Impact®, and Think Impact®. Their program focuses on enhancing various soft skills, such as communication, heightening self-esteem, leadership skills, money and time management, arithmetic & linguistic reasoning, creativity and critical thinking. It is one of the very few brands in Singapore that offers EQ and IQ training programs to children. Peope Impact has invested over US$4 million in Research and Development, inviting leading professors from famous universities.

FRANCHISE OPPORTUNITIES// EDUCATION Year of Estd. Country of Origin

2012 Singapore No. of Units 2 (Singapore) 1 (Myanmar) Franchise Option SUF / AF / MF Franchise Fee US$60,000 Royalty 6% Marketing Fund SG$2,000/pa Franchise Term 5 Years Size of Unit (sqft) 1800 - 3000 SUF Setup Cost >US$200,000 The City brings exciting, playtime experiences for children – both fun and educational at the same time! Designed for 2 to 8 year olds, THE CITY is an interactive learning playground that recognizes the importance of high-quality role & pretend play. THE CITY provides an urban environment where children can explore small-scale realistic locations such as supermarket, café and medical clinic dressed in respective uniforms together with a proprietary per age-group guided activities like practicing mathematics through supermarket shopping. THE CITY’s proven ‘Edutainment’ model coupled with a comprehensive franchise system ensures long term success for franchisees.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Unit Fees Franchise Term Size of Unit (sqft) SUF Setup Cost

2006 Singapore 9 MF / AF From US$150,000 20% US$10,000 8 years 1200 US$190,000

The Ballet and Music Company is established to Promote the Performing Arts as lifelong learning skills and to make it into a lifestyle skill that would be appreciated by many. The competitive advantage lies in the unique delivery of courses as a form of lifestyle where the customers cultivate a skill and attain knowledge while appreciating performing arts.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

1993 Singapore 18 (CN), 17 (SG), 20 (SEA) SUF/AF/MF From US$40,000 TBA TBA TBA From 5000 From US$300,000

Cambridge Pre-schools are part of the Ednovation Group. Ednovation is a pioneer in pre-school educational technology in Singapore. Ednovation manages and operates more than 50 pre-schools in Singapore, ASEAN and China, including more than 30 Cambridge Pre-schools. Our EdnoLand eCurriculum is also offered in partnership with hundreds of pre-schools. Cambridge Pre-schools bear testimony to our 20 years of experience in pre-school education, technology and business, and our vision to “Open Future Doors” of opportunities for your child.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Unit Fees Franchise Term Size of Unit (sqft) SUF Setup Cost

2012 Singapore 3 MF / AF From US$100,000 12% MF:US$10,000 AF: US$20,000 8 Years 2000 US$175,000

Gifted and Talented Education is a proven education provider offering specialized and inspirational enrichment programmes to the high ability and brightest children between 3-12 years old. Our curriculum are modeled after the internationally recognized Singapore Gifted Education Programme focusing on both critical thinking and problem solving skills, to further develop the brain potential and grit of these future leaders.

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FRANCHISE OPPORTUNITIES// EDUCATION Year of Estd. Country of Origin No. of Units

2007 Australia NA Franchise Option MF(SG)/AF(Manila &KL)/ SUF MF/AF: Franchise Fee USD100,000, SUF: USD26,000 Royalty MF/AF: 15%, SUF :12.5% Marketing Fund NA Franchise Term 10 years Size of Unit (sqft) Depending on venue SUF Setup Cost US$104,000 US$176,000 Soccajoeys is Australia’s favourite childhood development program, and is now launching in South East Asia through an exclusive Master/Area Franchise in Singapore, Manila and Kuala Lumpur. Soccajoeys has been developed by a team of childhood development experts to provide soccer programs to children aged 2.5 to 8 years. We deliver programs to over 27,000 children with over 300 classes in operation. Our mission is to give children the opportunity to develop skills for life through soccer, encompassing physical, social and educational outcomes to nurture each and every child.

Year of Estd. Country of Origin

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2000 Singapore TBA Franchise/Licence From US$4,000 Varies 2% 3-10 years 40-80 US$8,000 onwards

KinderGolf is the world’s first and only preschooler golf academy. They specialize in bringing golf to young children from age two onwards. KinderGolf take pride in grooming future champions with their proven proprietary childrenspecific teaching methodology, specially trained instructors and quality instructional aids. With their unique business system, commitment to quality and innovation-driven culture, they are enjoying strong international business growth in a brand-new and uncontested market.

1996 Year of Estd. 2007 Singapore Country of Origin Argentina 2, school proNo. of Units 3 No. of Units grammes Franchise Option MF / AF throughout Singapore Franchise Fee US$21,600 Franchise Option AF/MF Royalty 9% Franchise Fee from US$24,000 Marketing Fund 1% Royalty 18% Franchise Term 15 Years Marketing Fund TBA Size of Unit (sqft) 2300 Franchise Term TBA SUF Setup Cost US$122,000 Size of Unit (sqft) TBA SUF Setup Cost US$35,000 ácumen athletes are conditioned for mental strength, a Winner’s attitude, powerful Visual abilities and physical The Young Authors’ Scheme is Singapore’s first-ever scheme endurance to create high performance winners. ácumen to train young authors, from as young as eight years old. The Sports has been applying the science of neuroplasticity to benefits that these children have seen personally from this master mental, emotional, visual, cognitive and physical skills scheme has been amazing – the ability to express themselves required to create winners of sports athletes of all ages. when verbal words just don’t suffice, being able to put down personal feelings – love, fears, elation, fantasies and even magic. They learn how to open up and this can not only be therapeutic but also offer a sense of fulfilment.

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FRANCHISE OPPORTUNITIES// EDUCATION Direct English was launched in 1997 at the Washington DC. It was developed after five years of research in the adult learning market. It was first introduced as a programme for training adults to speak conversational English. Direct English is based on a unique learning system, written and developed by Louis Alexander, the world renowned authority in English language syllabus design and materials development. It was published by Pearson Education – the world’s largest education publisher, and was then acquired by Linguaphone Group in 2003. Direct English operates in 26 countries such as Saudi Arabia, South Korea, Japan, Italy, France, Thailand, Indonesia, Spain, Turkey, Portugal, Kuwait, United Arab Emirates, Qatar, USA, Canada, China, Egypt, Malaysia, Singapore and India. There are over 90 live centres around the world.

With 33 years of experience in beauty education, Aesthetics International Academy is one of Singapore’s pioneering and most influential beauty academies. Aesthetics International Academy offers internationally recognized Diplomas from Switzerland, United Kingdom and Singapore with an excellent proven track re- cord of having trained and produced many capable and certified aestheticians in Singapore and globally.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

1997 UK 90 Worldwide TBA TBA TBA TBA TBA TBA TBA

Year of Estd. Country of Origin No. of Units Franchise Option

1978 Singapore 2 SUF, AF/MF US$20,000 onwards 8% 2% 5 years 1500 US$80,000 onwards

Franchise Fee Royalty Marketing fund Franchise Term Size of unit(sqft) SUF Setup Cost

Born in Los Angeles in 1992, Millennium Dance Complex is the most famous dance studio brand in the world. Fuelled by Hollywood’s entertainment hype machine Millennium is the preeminent dance commercial dance instruction brand. Millennium offers dance and dance fitness classes to everyone from beginning dancers to Hollywood’s biggest celebrities such as Justin Timberlake, Britney Spears, Justin Bieber, Selena Gomez, Miley Cyrus, Usher, Ariana Grande, Pink and Diddy. Millennium is home to some of dance’s best and highest-profile choreographers, who choreograph and teach the biggest pop stars. Dance’s popularity continues to explode and with its focus on contemporary, popular music and dance, Millennium appeals to the modern, progressive population and 12-34 year old millennials and distinguishes itself from the aged dance studio brands that focus on ballroom and classical dance.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit Est. Setup Cost

1992 USA 10 Master Franchise Agreement

Information available upon request Information available upon request Information available upon request

10 + 10 years To be determined To be determined

INTAGLIO LEARNING ACADEMY was established in 2003 and is registered with the Ministry of Education (MOE). It is set up for one purpose in mind, and that is to provide quality tuition at an affordable price. Its main target audience is that of the working class. INTAGLIO’s approach is based on a structure of simplified learning where any child can make good progress under our tutelage. We are proud of our system of control and for that, it is one of the few tuition centres in Singapore that is given recognition and accreditation under ISO 9001:2008 standards. That is why we are confident we can make our franchises a success.

Year of Estd. Country of Origin No. of Units Fanchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2003 Singapore 4 SUF US$41,000 US$1500/month SG$900/month 5+5 Years 850 US$100,000

Blossom Edugroup has been providing quality childcare in Singapore since 2002. By constantly updating our curriculum, we offer the most innovative and effective pre-school programme that caters to children with varying learning abilities and different learning styles. Our full day, half day and flexi-programmes are offered to children from 18 months to 6 years old.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2002 Singapore 6 SUF/AF/MF US$30,000-$45,000 5% 1% 5+5 Years Depends US$300,000 onwards

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FRANCHISE OPPORTUNITIES// RETAIL Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (saft) SUF Setup Cost

2012 Singapore 19 MF (entire country) US$4,000 per unit NA NA 10 + 10 years TBA MF: US$130,000 onwards (20 units)

Founded by the enterprising and stationery-loving Cara L , The Paper Stone was created out of a love for quality paper goods featuring the liveliest and cheeriest designs and illustrations for everyone at affordable prices. Starting their first outlet at Lot 1 mall, Singapore and driven by consumer demand, they very quickly grew to 9 outlets in Singapore. Today The Paper Stone proudly serves her customers at convenient locations, making good, collectible, affordable, quality paper goods and stationery easily accessible to all.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term

1973 Singapore Around 95 AF/MF (Southest Asia and China) TBA TBA NA TBA Size of Unit (sqft) Satellite outlet: 1,000 Mega outlet: 6,000 - 20,000 SUF Setup Cost TBA Pet Lovers Centre (PLC) is the largest pet specialty retail chain in Singapore and Malaysia, and has recently ventured into Thailand. A pioneer of the pet industry in the region, it has grown by leaps and bounds especially over the last ten years. The secret behind the Brand’s robustness is the far-sighted and energetic management and its dedicated team. The chain boasts a state-of-the-art management system and endears its customers with the widest and freshest range of products and prompt and warm service. PLC has received numerous awards over the years in recognition of its achievements. Among them are the prestigious The Global Pets Forum Award twice in 2010 and 2013 and Overall Winner of Singapore Prestige Brand Award 2008.

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Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2009 Singapore 6 AF/MF US$7,500 per store (min 5 Stores) 0% 1% 10 + 10 years 500 US$130,000

At TotallyHotStuff™, we put together the best picks of designs and fashions spanning from quirky gadgets and gifts to modish wardrobe from multi-faceted labels around the world as various great sellers parade their ‘Hot’ stuff. We bring together sellers of unique, carefully selected stuff and connect people to popular and exciting information on the web to keep them in the know of the latest must-haves. With the first store incepted on 29th August 2009, the company currently has grown to become one of the leading specialty lifestyle brands, with a total of 6 operating retail stores located in Singapore.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2001 Singapore 25 MF / AF TBA 2% of COGS 2% of Revenue 3 + 3 years 750 onwards US$250,000 onwards

Launched in 2002, PAZZION caters to the modern sophisticate who values both taste and craftsmanship. Each shoe, from sandal to heel, ballerina flat to bridal heel, captures the essence of today’s millennial woman: innately confident, dynamic and a force to be reckoned with. Each shoe is made from quality calf leather and lambskin, and is affordable, effortlessly stylish and backed by exceptional craftsmanship; perfect for the modern woman.

FRANCHISE OPPORTUNITIES// RETAIL Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2010 Singapore 2 AF US$150.000 1% 5% 6 years 2500 US$175,000

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft)

Love, Bonito was founded in 2010 over a shared ideal, to inspire and build up the women’s community. She is one of the pioneers and largest online fashion label in Singapore. Through the years, she has earned a distinct reputation for striking a balance between style and affordability. Since incorporating in 2010, the company has grown more than 500% organically, continually retaining and increasing her market share in Singapore, Malaysia and Indonesia despite the influx of e-commerce players in the recent years.

SUF Setup Cost

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2010 Singapore 6 AF/MF TBA TBA TBA TBA TBA TBA

Celebrity Style Express provides Express Hair Cut and Style services which help busy individuals to maintain their overall outlook throughout the day. As a venture out creation from Vintage Studio group, Celebrity Styles withhold the same philosophy, where main focus is to help create the best hair solutions that meet the requirements and desires of each and every individual. Celebrity Style Express strives to help busy individuals to meet the everyday hectic life to start the day right with top priority of “come and go”, while making every individual a celebrity star.

1974 UAE 12 MUF/MF (SEA) USD18k per unit 4% 2% TBA 2000 US$190,000 (depends on territory & location)

Intercoil thrives on a friendly, family culture and we now wish to expand our family through new mutually beneficial strategic partnerships based on local territorial retail franchises. This is unquestionably a rare and outstanding business opportunity. By becoming an Intercoil franchisee to promote the brand name of ‘The Bedroom by Intercoil’ you will be in an extremely enviable position. .

Country of Origin Investment package (USD) Partnership Option Franchise Fee Royalty(USD) Marketing Fund Franchise Term Priority markets Presence in Global Markets

Philippines US$440,000 onwards TBA US$15,000 TBA 2% of Gross sales TBA MY, SG, HK, Middle East Canada, PH, ID

Periwinkle is a high end brand for children’s wear that is now found in different countries in the world, such as Canada, Indonesia, and Philippines. Behind it is more than 30 years of manufacturing and styling experience that understands garments from the eye of the child and of the mother. Every smocked dress is done by hand, with an exquisiteness that cannot be matched by any machine. Its colors and prints are carefully chosen to reflect charm in simplicity.

SUF = Single Unit Franchise | MUF = Multiple Unit Franchise | AF = Area Franchise | MF = Master Franchise | DA = Development Agent | CL = Country License FQM = Franchise Quality Mark | FRM = Franchise Ready Mark Setup Cost of Franchise Fee and the rental deposit | The information is accurate at the time of print to the best of our knowledge, and is subject to changes without notice

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FRANCHISE OPPORTUNITIES// EDUCATION Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee

Ever heard the saying “A business with no sign is a sign of no business”? Well Fastsigns is the answer to starting off a new venture well. Leading the next generation of visual business communications Fastsigns offers innovative ways to connect with customers in what is a highly competitive market. The Fastsigns service is built on helping their clients attract more customers, launch new products and improve business visibility, all by using the right mix of innovative graphic solutions and operating by providing a professional franchise support system and development programme.

Royalty Marketing Fund Franchise Term

Archipelago International is the largest hotel management and franchise company in Southeast Asia with over 200+ properties and over 4 Billion USD in assets under management. Archipelago International has a multinational team with some of the most experienced managers in the industry offering complete solutions for hotel management and franchise development including ISO certified standards, advanced IT infrastructure and industry leading e-commerce and sales and marketing platforms. Archipelago International leads the way in reaching, engaging and booking customers 24/7 across a wide array of powerful distribution channels. If you’re interested in building a new hotel or converting an existing one to one of our established brands including Aston, Harper, Neo or Fave, Archipelago International would love to hear from you and you can contact Archipelago International through their franchising partner at World Franchise Associates.

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing fund Franchise Term Size of unit(sqft)

Year of Estd. Country of Origin No. of Units Franchise Option 9Round offers a complete kickboxing workout that guarantees results. Each 30-minute session consists of nine challenging stations that include boxing, kickboxing and mixed martial arts in a full-body circuit format. Entrepreneurs from all over the world can’t get enough of the 9Round concept. Thanks to their simple process, low overhead model and world class support, franchisees are achieving their investment objectives with 9Round.

Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit Est. Setup Cost Year of Estd. Country of Origin No. of Units

iAremyhair is a hair boutique and a one-stop hair loss solution center. The hair boutique offers high quality products and services that are customized to the clients’ individual needs. The center specializes in the Non-Surgical Hair Replacement System, a revolutionary and state-of-the art solution to hair loss. iAremyhair also provides effective hair treatment to manage thinning hair and offers specific complementary products to its clients.

Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

BENCH is the Philippines’ leading clothing and lifestyle brand creating stylish and quality products at affordable prices to target a wide market range. BENCH is the Philippines’ leading clothing and lifestyle brand creating stylish and quality products at affordable prices to target a wide market range.

1985 USA 575 Worldwide TBA TBA 6% for 1st unit 3.5% for subsequent units TBA 20+10 years

Year of Estd. Country of Origin No. of Units Franchise Option Franchise Fee Royalty Marketing Fund Franchise Term Size of Unit (sqft) SUF Setup Cost

2005 Indonesia 109 (operating) 100 (under development) SUF, AF/MF Depending on size and type Depending on size and type NA 10 + 5 years 1500

2008 USA 248 MF Information available upon request Information available upon request Information available upon request 10 + 10 years To be determined To be determined 2002 Singapore 2 SUF (Singapore) MF (International) SUF: US$30,000 MUF: US$30,000US$45,000 NA NA 3+3 Years 100 onwards US$11,000 onwards 2002 Singapore 5 SUF US$29,000-44,000 8% 1% 5+5 Years Depends US$286,000

SUF = Single Unit Franchise | MUF = Multiple Unit Franchise | AF = Area Franchise | MF = Master Franchise | DA = Development Agent | CL = Country License FQM = Franchise Quality Mark | FRM = Franchise Ready Mark SUF Setup Cost is excluded of Franchise Fee and the rental deposit | The information is accurate at the time of print to the best of our knowledge, and is subject to changes without notice

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ACCEL8 TOOLKIT

WHAT IS THE ULTIMATE GOAL FOR STARTING YOUR OWN BUSINESS? by Hsien Naidu Director, Astreem Consulting There are books and copious amounts of literature and information about how to start a company, how to manage a company but significantly less information about what entrepreneurs want to ultimately achieve and how to exit their businesses well. Most entrepreneurs would not be able to clearly articulate what the ultimate goal is for their businesses.

8 LEVERS OF ACCELERATION ULTIMATE GOAL FRANCHISE INFORMATION TECHNOLOGY BUSINESS SCALABILITY PEOPLE TRAINING OPERATIONAL EFFCIENCY SALES & MARKETING, BUSINESS PLANNING

BRAND DEVELOPMENT, BUSINESS LEADERSHIP & FINANCIAL FUNDAMENTALS

The alternative route I often hear from entrepreneurs who have sold their business has been likened to the story I often hear from boat owners. These ex- boat owners say to me,

“It was a happy day when I bought the boat and the next happiest day, was when I sold it. In between, the pains of upkeep and responsibility were harrowing. There were, of 9 out of 10 newly minted entreprecourse very nice moments when neurs will tell me having an EXIT we were out at sea where the wind strategy before they have even gotten was blowing in our faces and the their business off the ground sounds family were happy to be out on the like planning for one’s own ultimate open waters. For the most time, demise. In the context of seasoned however, owning the boat was an entrepreneurs, planning and achievendeavour that needed constant ing a great exit, whether in phased attention, fixing and maintenance. steps or in totality, is a natural and, in Failure to constantly keep up with fact the ultimate goal for building any the maintenance of the boat meant business. This is usually a very welthe boat’s value and ability to stay comed result if the business has been afloat would be threatened. “ well run and specific steps have been taken to make the business attractive In the end, most boat owners (at to potential investors. The issue of least the ones who don’t live on their exiting a business arrives; the only boats) are usually happy to surrender difference is whether the entrepreit to the next unsuspecting enthusiasneur exits well or are forced to exit. tic future boat owner who just got his license to sail. This really means that it pays for business owners to plan and systematically build the key drivers from the beginning so as to be in a better position to exit well.

In the context of an entrepreneur, if a business has not been designed with a potential exit in mind and it does not have the ability to scale, it is unlikely the entrepreneur receive much from the exit besides the joy of having been the captain of his own ship, and steering the business at will and enjoying the journey. In order to achieve the desired outcome from the business exit, entrepreneurs need to systematically achieve milestones and systems that can reliably give value to the business. These key drivers and systems can be consciously developed and nurtured. Being aware of these milestones is a good place to start.

Go to www.accel8.com to find out more about the key drivers that can more predictably lead to your ultimate goal!

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ACCEL8 TOOLKIT

PROOFERED FOR ACCELERATION Proofer Bakery and Pizzeria has been serving up fresh, delicious breads and pizza since 2012. Founded by Anita Chia, this bakery and pizzeria chain has been capturing the hearts and taste buds of the young and old by storm. Using traditional artisan baking techniques, this modern concept bakery produces its breads and pizzas fresh daily and embraces unsuspecting passers-by with the seductive aromas of fresh, home-made baking in the air. Proofer serves up a specially designed gourmet menu that embodies a delicate split between French and Asian, breads and pastries. Proofer is created for the market at large and caters to the desires and cravings of their customers. They are trend setters in terms of innovative bread and pastry creations, serving up unique and innovative products like the Red Velvet Chocolate, Lemon Cakes, Focaccia Breads and their famous French custard cornette At Proofer Bakery & Pizzeria, every product is designed to produce the same consistent great taste and each product is constructed with perfect textures and contrasting ﬂavours to ensure perfection to the very last bite. Over coffee, I had a chance to speak to Ms Anita at greater length to find out what inspired her to take on this challenging business idea and more importantly, how did she manage to build it from being a relatively unknown player to now, at last count, having already 12 outlets across key mall locations in Singapore. What was the inspiration behind the name proofer? Proofing, a trem used by bakers, is the final rise of shaped bread dough before baking. Since we believe that our breads should look as good as they taste and smell, and as all our products need proofing it seemed Proofer was the one name that united our entire concept. Once proofered,the breads rise, just like how we want our business to rise.

When you first started the bakery, you targeted to serve up 1200 buns a day. Can I ask how many buns you serve up everyday now? Today with our 12 stores across Singapore, we serve up over 20,000 buns a day. What is the key difference between Proofer Pizzeria & Bakery and Proofer Boulangerie & Patisserie?: Proofer Pizzeria Bakery specializes in Pizza and Proofer Boulangerie specializes in Breads and Cakes. Now that you have 2 concepts, Proofer Pizzeria Bakery and Proofer Boulangerie and Patisserie, what’s next on the plate for you? : The Singapore market is relatively saturated already and now that we know consumers like our products, it feels like this is the time to reach out to the region including Indonesia, Philippines, Myanmar and Thailand. We think our combination of good taste, wide variety of bread offerings and flexible business formats will be very workable in our neighbouring countries. How do you intend to grow into the region? : As we want to ensure that our brand equity is kept intact, we will most likely expand via a combination of Franchise as well as Joint Venture partnerships. Our key intent is to ensure that our brand grows in a sustainable, successful and profitable pace so that there is longevity in our brand Proofer.

GELATO FIX: the italian revolution Its official. Gelatofix is now launched in Cambodia! Making its debut together with its sister company Pasta Mania and located strategically at an exclusive heritage site along the Mekong River, Gelatofix is set to captivate the hearts of Cambodians, expatriates and Tourists alike. Gelatofix is the latest addition to Commonwealth Capital group’s retail brand portfolio. The place to unwind, chill and relax, it is an Italian dessert and coffeeshop concept. Next, Gelatofix features an authentic Italian-star line up with a renowned designer, Mr Stefano-

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Ricci creating the lifestyle concept ambience with a menu handcrafted by gelato world cup champion, Master Chef Filppo Novelli, 2012 Gelato World cup champion. The concept features the delicious and creamy gelato cone dripped with dark chocolate created by Italian chocolate king and celebrity chef Ernst Knam. While full main course menu of pasta, risotto, sandwiches and all day breakfast are served at the outlet, be sure to leave some space for the signature dessert, ‘The Magic Boxx’. A fusion of Asian bread toasted to perfection, cubed in sweet buttery texture, topped with Italian gelatos and served with a treasured chest of chocolate. A must-try!

ACCEL8 TOOLKIT

STARTING RIGHT: A FRANCHISOR’s STORY Wun Wen-Na, Director Wen-na is not new to TSMP, having been with the firm between 2000 and 2006. Wen-na rejoins TSMP as a partner after a short hiatus, where she spent some time at DBS Trustees, as in-house counsel and company secretary at Singapore Airlines and at Singapore Power, one of Singapore’s largest corporations, providing electricity and gas transmission, distribution services, and market support services to more than a million customers in Singapore.

01 PLOT

Know what, or which parts of your business you wish to franchise. Is it the product or what’s in it? Is it the entire system or certain parts of the know-how? Are you franchising part of your business or all of your business? What are its selling points? What makes it different? Why would this be attractive to the franchisee? Will you be concurrently developing your product or a part of it, say its brand-name? The answers to these questions (and more, this is not an exhaustive list) will help sharpen your focus on which aspects are fundamental to you, and those are likely to require protection. Either by law or by contract or both. For example, the intellectual property associated with your product and business (usually the trademark and trade names) you would want to retain, in order to protect against third parties’ and franchisee’s unauthorised use. Do assets need to be transferred for the successful running of business operations? How about training and marketing, how important are these? How will you transfer the skills required to run the franchise business? How much marketing is required? Can these be reduced to a standard operating manual, or are there parts which should not be shared? Establish what’s important to you, as franchisor. Deal with these issues in the Franchise Agreement. Make clear your stand. If the franchisee is not agreeable to the terms, better to know early than start a relationship and have to unravel further down the line.

02 TAKE A PAUSE

Know why you are franchising. Are you building, sharing or giving? Determine the nature of relationship with franchisees. What role does the franchisee play in your plan? Who needs who? To maintain a successful long term relationship, you will need to strike a balance. How much control? Who puts in the resources? Work out the numbers. Make this clear. Set pre-determined parameters, performance targets. Be realistic. When it’s time to part, part amicably. Consider post termination provision such as non-compete provisions. Know your options in each scenario, and make plans accordingly.Set the expectations right. Write all these in the agreement.

03 GOING PLACES

Staying local for now? There are no specific laws regulating the ongoing relationship between franchisee and franchisor. Depending on how you structure the relationship with the franchisee, certain legislation may regulate various aspects of franchising, such as the Multi-Level Marketing and Pyramid Selling (Prohibition) Act, Competition Act, Income Tax Act and Unfair Contract Terms Act. Crossing borders, you will need to think about the legal barriers in each local market such as competition law, restraint of trade, foreign trade and investment regulations (e.g. China and Vietnam), double taxation laws and relief, specific franchisor/ franchisee regulations (e.g. US, Australia) and laws.

04 PLAN AHEAD Get your structure right from the start. Plan, research and do your homework. Work out your sums. Know your product, and what you need to protect.

Write these in the Franchise Agreement. ‎ Start your Franchise Story. Right it.

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Invoice Financing: Alternative source of SME funding Small and Medium Enterprises (SMEs) make up 99% of the Singapore’s enterprises and contribute to nearly half the GDP. As SMEs employ 70% of Singapore’s workforce, these enterprises play a significant role in the development of Singapore’s future and to create good jobs for Singaporeans. Due to this, it is paramount for SMEs to continue to grow and evolve in order to adapt to the turbulent times of today. The key problem SMEs face is the availability of funds for growth, working capital or expansion. In the current economic climate, SMEs in Singapore have been tightening their credit terms. This effectively decreases the payment days that any business can get from their suppliers. This leads to cash-flow issues for many SMEs as they need to pay their suppliers faster than usual while getting paid later by their large customers. In order to solve theseissues, SMEs need financing from external sources. Traditionally, banks have been the main players in providing funding for SMEs through debtfinancing. However, in the current economic slowdown, banks have become more stringent with who they lend to and how much they lend out. Although non-performing loan rates are still low for banks in Singapore, one cannot blame banks that are cautious in the current slowdown. For SMEs, the process of getting a bank loan was long winded, and often required at least a two to three years of profits (something many new companies do not have). Therein comes the opportunity created for SMEs by fintech companies that deal in lending, particularly, Peer-to-Peer (P2P) Lending.

What exactly is P2P Lending? P2P Lending is an alternative method of attaining business capital, especially for SMEs,which are underserved by banks, given the higher risk and lower loan quantum (compared to larger companies). For example, say company A requires S$100,000 for an important expansion. There are few Singaporeans who would be willing (or can afford) to part with such a huge sum. But over the internet, if they can find 100 people willing to lend them S$1,000 each, they’ll already have the sum they need. In return, these lenders or investors receive repayments with interest from the company. P2P Lending platforms such as Capital Match create a marketplace for these investors and borrowers to interact with each other, with investors pledging money to different borrowers. The other opportunity for borrowers to raise working capital, offered by Capital Match among others, is a product called Invoice Financing. If you are an SME working with large corporations, you might have to offer better credit terms to secure the business. In that scenario, you might want to turn to invoice financing to address the issue of the delayed payments by another 30 to 90 days. Invoice financing is the sale of your invoices to a third party financier for an immediate cash advance. It should be highlighted that invoice financing is not a loan. There are basically two types of invoice financing: notified and non-notified. Firstly, notified invoice financing. With notified invoice financing, your client would be informed that your invoice is being sold to a third party factoring house. This is often the facility used for clients who do not mind paying to a third party. Up to 80% of your invoice value will be advanced to you upfront and the remaining (after deducting fees) after the client has paid up to the factoring house. Each new debtor would require a credit check but the process is still faster as compared to non-notified invoice financing. The monthly interest is also much lower. Secondly, non-notified invoice financing. With non-notified invoice financing, your client will not be informed that your invoice is being sold to a third party factoring house. The factoring house will have to determine the credit risk of your company and your debtor. Once this is done and your invoice has been presented, up to 80% of the invoice value will be advanced to you (similar to notified invoice financing). The first new debtor for non-notified invoice financing will take a longer period to be factored than for notified invoice financing. This is due to the requirement of a joint signatory account where the factoring house is the signatory but the name of the account would be in your company. Your client only knows that they are paying you but once the payment hasbeen made to the joint signatory account, the factoring house will return you the remaining amount after deducting the advanced amount and fees. It should be noted that the fees for non-notified invoice financing are higher than notified invoice financing. At the end of the day, P2P Lending and Invoice Financing are meant to complement the traditional banks’ ability to service SME clients. It is about matching demand and supply in the SME market as there is growing demand for working capital but banks are unable to supply funds for the whole market. Alternative sources of funding primarily fill this gap and aim to meet the growing demand for working capital from borrowers.

ACCEL8 TOOLKIT

DISTRUPTIVE TECHNOLOGIES: CHANGE OR BE CHANGED! By Samantha Sam CPA Connects There are ever more ways of achieving great result in half the time using disruptive technologies. The breakthrough in technology development and the reduction of cost in software development make the processes of many professional fields accessible to everyone. This is as good as the revelation of magicians’ code. Cloud computing has changed the way people work. Businesses have moved away from custom made proprietary systems with expensive and exclusive licenses to solutions offered on the cloud. The internet has become the encyclopaedia in a world of shared knowledge. There are so many solutions for one problem and most of them free, or if not free, available at a fraction of its previous cost. Applications such as Uber and Airbnb are a wakeup call for many traditional businesses. Business leaders should constantly look at ways to reorganise its resources, be sensitive to emerging trends and be more open to disruptive technologies. The ability to merge business strategies with the right resources using disruptive technologies will be key to ensure continuous business success.

In future, new businesses will be created by putting together the right disruptive technologies with the right resources. Business success will be short lived. Constantly improvement in ways to provide life conveniences is the key to continuous business success. Knowing the pulse of the business and having 24/7 access to it will determine whether business owners are leading the business or if the business is leading them. Leveraging on the access to the business’s financial health and ability to respond quickly will help business owners put themselves in a position of strength. Getting annual accounts done the good old fashion way will literally set companies back decades for every year they do not evolve and adapt to disruptive new technology. This is the time to disrupt the way you manage your business and start embracing cloud solutions. Embrace the change or be changed is the new truth.

WHY LEADERSHIP TRAINING IS IMPORTANT IN CHARTING THE PATH OF A BUSINESS TO GROW FROM GOOD TO GREAT! Many business owners, think that by being the boss, they must have the answer to every issue, know what to do in every situation. Whilst it is true that the outcome of all decisions or the lack of them is borne by the business owner, it is a fallacy that keeps the myth that the Boss knows it all. Even experienced business owners should give themselves a break and participate in some external leadership programs or training seminars that can make a difference to the trajectory of their business. Here are some reasons why training can help

1. They build self-confidence, wisdom and often enhances creativity. 2. Leadership training offers a methodological approach using various techniques that develop new skills. 3. Being around other leaders allow the business owner to be inspired by new ideas and network with likeminded individuals. 4. Training can help entrepreneurs get to the next level. By identifying the organisation and leadership gaps, business owners can take pro-active actions that enhance their organisation and personal skill sets to progress to the next level. 5. Leadership training teach business owners how to influence people to attain overall success. 6. Leadership means having the ability to lead a team. Learning how to pick a team and groom them to deliver the business owner’s vision is critical to growth.

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ACCEL8

ACCEL8 MARKETPLACE ACCEL8 MARKETPLACE

MARKETPLACE

Accel8 is a marketplace that has been developed to facilitate the acceleration of businesses for entrepreneurs, domain experts and service providers. Accel8 is both an online platform and a collaborative community network. ACCEL8’s over-arching intent is to assist entrepreneurs to accelerate their business growth by focusing business owners on their Ultimate Business Goals, providing tools & training to help guide the way as well as a marketplace to provide business opportunities for our members. To find out more, please visit www.accel8.com

SALES & MARKETING, BUSINESS PLANNING Real Estate

Advertising & Creative Agency

InspireOn Real Estate Pte Ltd, a boutique real estate firm established on 1 Jan 2014. The firm provides consultancy services and total solution in the areas of real estate asset management, sales and leasing, retail positioning & concept planning, property management, advertising and mall management, tenant’s representation etc. Founded by Phyllis Yap, who has over 20 years of experience in Real Estate industry, was the Vice President for Asset Management at Pacific Star Group, a Senior Marketing Manager of Mapletree Investments Pte LTd and former Section Head of NTUC Income – Property Department. Be at ease when InspireOn Real Estate is assisting you on your property providing them with innovative HR solutions.

Billboarders is Singapore’s leading human billboard Out-of-Home (OOH) advertising agency. We’re a highly professional group that interacts with your target audience to deliver advantages that no other advertising medium can match. If you’ve been searching for a clever and highly unique concept to give your next campaign the edge, then look no further. We have the perfect solution. We offer an affordable and direct media solution that allows innovative advertising with unlimited power to gain immediate attention. This new type of advertising is fun, interactive and targeted directly at your audience. Our Human Billboards are capable of going just about anywhere, anytime, day or night. The possibilities are endless as are the opportunities for some truly ‘out-of-thebox’ advertising campaigns.

phyllis@inspireonre.com.sg

kentwellkwok@gmail.com

BLACKEGG is a creative agency specialising in GRAPHIC DESIGN, PRINT, CREATIVE PLANNING, ADVERTISING, COPYWRITING, and a wide range of PROMOTIONAL NEEDS Including: Motion Graphics & Interface Design; Advertising & Promotional Design; Premiums, Packaging & Customisation; Web design & development. We have helped clients such as Frasers Centrepoint Malls, Daikin, NCC, Unilever, Wawa Pictures, Methodist Welfare Services, with a range of creative solutions for integrated marketing.

simon@blackegg.sg

INFORMATION TECHNOLOGY Network Security

Cato Networks is rethinking network security from the ground up and into the Cloud. The company has developed a revolutionary new Network Security as a Service (NSaaS) platform that will change the way network security is delivered, managed, and evolved for the distributed, Cloud-centric, and mobilefirst enterprise. Based in Tel Aviv, Israel, Cato Networks was founded in 2015 by cybersecurity luminary Shlomo Kramer, who previously cofounded Check Point Software Technologies and Imperva, and Gur Shatz, who previously cofounded Incapsula.

grenadine@catonetworks.com

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Point of Sales System

Web Hosting

We are Novitee, the future of F&B IT solutions – a team of technology gurus that develops holistic IT innovations by integrating Omni-Channel marketing in the creative process. We believe that the Value of a company lies not in its solutions offered, but in its deep understanding of its customers and their needs. Empowered with a profound knowledge of what makes customers tick, we can then orchestrate a gratifying shopping experience that wows customers at every touch point.

As the leading web and email hosting provider in Asia, Vodien has an unwavering dedication to provide you with the best hosting products, and top-notch customer support. When we say top-notch, we mean providing you with 24/7 customer support that you can reach whether at 3pm or 3am, and who can resolve your hosting problems swiftly for you too. That’s why over 180,000 users trust us with their websites, emails, and domain names — and you should too. Experience unparalleled hosting with us today at Vodien.com!

benjamin.yang@novitee.com

sales@vodien.com

ACCEL8 MARKETPLACE BRAND DEVELOPMENT, BUSINESS LEADERSHIP & FINANCIAL FUNDAMENTALS Events management

Brand Management

As an independent, cross-disciplinary design and events activation agency, Visibility has 14 years of experience in conceptualisation and implementation of location-based projects for clients in diverse industries. Today, we are responsible for a wide range of campaigns or publicity work that often start from conceptualisation of brand identities, leading from ATL to BTL, on ground promotions and potentially closing the loop with retail activation projects. The competencies of the firm also extent to full fledge events planning, large scale event activation, strategic design and installation planning for overseas campaigns especially in Myanmar. Working under the same roof in Singapore, a creative and projects management team ensures that the key functions of design communication and project planning are developed in tandem. Each department is headed by an associate with at least 15 years of industry specific experience. What this translates to for our clients and partners is a seamless and uncomplicated journey towards a successful, final project delivery.

Express Melody provides background environmental music for commercial areas. With a compact streaming device installed at your premises, you can enjoy access to an extensive library of professionally catalogued music, all stored in our dedicated cloud server. Avoid paying expensive public performance licenses with our original music. F&B, retailers, malls and hospitality industry players had achieved: - Higher sales through a professionally curated ambient sound experience - Increased productivity and convenience with our automated music system - Costs savings and legal assurance through our international music licensing program The solution helps you resolve music licensing issues and ensure copyrights are obtained legally. The modern system allows you to control and manage Background Environmental Music of your shops remotely from anywhere at any time. The ease and convenience of auto tracks refreshing itself and the ability to customize insertion of messages as part of your in-store sales strategy.

Since 2000, our Events division provides creative consultancy, management, execution and a one-stop marketing solution for our clients. The division has been recognized and highly sought-after for our fresh and dynamic approach to events. Our direct connection with celebrities and multi-talented performers sets us apart from other event organisers.

Ken@visibility.com.sg

admin@expressmelody.com

ask@fly.com.sg

The Firm has one of the longest established, largest and leading Intellectual Property (“IP”) practices in Singapore and South East Asia. With more than 7 decades of experience, the Firm handled Singapore’s earliest trademark applications in the late 1930s when its Trademark Registry (as it then was) was first set up. Clientele includes several of the world’s largest, most prestigious brands and corporations, spanning across industry like food and beverage, fashion, domestic consumer products, electronics, pharmaceuticals, chemicals, petrochemicals, hotels, computer hardware and software, media, entertainment, air travel and vehicle manufacture, amongst many others. Members of the Firm’s IP Practice have also handled IP protection for major international sporting events.

TSMP LAW CORPORATION is one of the 15 largest firms in Singapore. Named Boutique Law Firm of the Year by Asian Legal Business in the ALB SE Asia Law Awards 2016, we are a corporate and commercial law firm, with niche capabilities in handling complex transactions, as well as challenging litigation and arbitration cases. Our extensive experience includes headline mandates in Singapore and multi-jurisdictionally.

shytsong.lee@donburk.com.sg

wenna.wun@tsmp.com.sg

Legal Services

Founded in 2003, Alpha & Omega is a Singapore based specialist Intellectual Property law practice. We help individuals, start-ups, MNCs, public sector and charities harness their IP to achieve immediate and long term business goals. Our core services are IP Strategy advisory, IP Protection, IP Enforcement and IP training. We inspire and excite CEOs, business owners and social activists on the value of protecting their patents, trade marks, industrial designs, copyright and more. With “Your IP. Our Knowledge” as our motto, we actively collaborate with our clients to achieve powerful solutions for their business growth across industries globally.

galcasid@alphaandomega.com.sg

Our clients number blue-chip companies, start-ups, entrepreneurs, high-networth individuals, as well as public sector organisations, from across the region.We are committed to understanding each client’s unique needs, recognising that no two clients are the same. “Every client, our only client” is our client engagement philosophy, and we provide a high-level of partner involvement, offering creative strategies and holistic bespoke solutions. We are the trusted advisers who get things done. We actively support local start ups launch onto the world stage.

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ACCEL8 MARKETPLACE BRAND DEVELOPMENT, BUSINESS LEADERSHIP & FINANCIAL FUNDAMENTALS Accounting Services

CPA Connects is the leading accounting firm to obtain ISO 2001 in 2012. We are the hallmark in quality control and quality assurance. We have a full-time team of 20 experience accountants and bookkeepers dedicated to this business.

Content Creation & Branding agency

GAAP was established since 2005 with our HQ in Singapore.

At GAAP we recognize the fact that most SMEs do not have readily accessible real-time accounting data and sound financial advice due to costs. With business costs continuing to rise With twenty years of experience in the and coupled with the shortage of experienced accounting business, we know that most accounting staff, the back-office expenses will time-consuming problem that many increase in tandem. SMEs faced is PAPERWORK. CPA Connects Furthermore, the implementation of technology provides a paperless software and to leverage and outsource their accounting innovative ways of doing your accounts and bookkeeping functions are beyond normal Scan Connect and Relax. financial capacity and knowledge. This paperless software provides multiGAAP bridges this gap with our plug-and-play user online access for your team. You can BPO model so that SMEs can enjoy optimized have a real-time overview of your current accounting and HR processes that is financially financial position. It can also integrate accessible for all SMEs. with other software as add-ons that can By continuing to optimize our own operational further enhance your operations. processes and deploying document automation Say Goodbye to endless paperwork. Say technology, GAAP is able to consistently deliver Hello, CPA Connects! accounting and HR services at a greater speed but at a significantly lower cost. connects@cpaconnects.com

William.tay.sg@auditerpac.com

RONIN SOLUTIONS

In olden days Japan, Ronins are samurai for hire. They get the job done with minimal fuss in a hassle-free way. At Ronin Solutions, we are Marketing Ronins for hire. We will help you slay your Branding, Copy, Content and Design woes in the same efficient, hassle-free manner. Why engage militia fighting with pitchforks when you can get a team of highly skilled Ronins fighting your marketing battles for you? You wonâ&#x20AC;&#x2122;t find a better team fighting for your side!

https://www.facebook.com/ RoninsForHire/

PEOPLE & TRAINING

OPERATIONAL EFFICIENCY

Franchise Training

Air-con Services

The Singapore Franchise Training School (SFTS) is the pioneer franchise institution in Singapore established to provide indepth franchise related training services to the various levels of an organization. Our mission is to Enable, Enrich and Empower entrepreneurs, business owners, franchisors and franchisees to develop strong foundations for building a successful franchise system. The SFTS consulting team is made up of highly qualified professionals and trainers, offering customized programs ranging from Leadership Mentoring, to Franchise and Operations Manual Developnment, as well as Brand Communications. The SFTS provides an opportunity and platform for franchisors and franchisees to gain industry recognition, improving the professional standing in the business community.

enquiries@sfts.com.sg

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Boost your franchise/SME to new heights of growth and excellence with our wide range of services: * Development of franchise systems * Training program development * Leadership training workshops * Growth and planning strategies * Motivational keynote addresses Our team of international experts with over 30 years of franchising experience uses a holistic approach to educate, develop strategizes and guide businesses to embrace global standards of excellence resulting in exceptional operational systems and phenomenal growth.

Rich Ocean Engineering is the answer to all your air-conditioning needs. The team brings together more than 30 years of experience in installation, maintenance, replacement and repair works. Working with all major brands like Mitsubishi Electric, Mitsubishi Heavy Industries, Daikin, LG, Samsung, Panasonic and Midea to give you a wide range of choices. Using only certified and approved material for our installation works, our customer is guaranteed on the quality of workmanship from our BCA approved installers. Every airconditioning system requires maintenance, our comprehensive general or contract servicing will definitely give you a peace of mind. Do not hesitate to contact us for a nonobligatory quote on your requirement. A pleasant experience awaits you.

Venu.Babla@gmail.com

sales@richocean.com.sg

ACCEL8 MARKETPLACE PEOPLE & TRAINING Translation Services

Elite Translations Asia specialised in website localisation, copywriting, translation and interpreting services. Our Multilingual Search Engine Optimisation (SEO) service assists companies who wish to expand their market overseas in a cost-effective and highlyleveraged way, through enhancing your online presence in major search engines overseas, with up to 70% government funding.

joanneho@elitetranslations.asia

Recruitment Agency and Headhunter

RCUBE Vital Consultancy is a leading staffing firm that provides integrated and customized staffing solutions. We serve companies of different sizes and across a myriad of industries. Backed by a highly competent team, we are confident in meeting your every staffing needs. Our professional consultants provides innovative and fully integrated solutions. Adhering to stringent screening procedures, we strive to provide imaginative yet pragmatic solutions by thoroughly understanding the needs of our clients. This allows us to establish valued partnerships with our clients, providing them with innovative HR solutions.

Ardent Consultancy is a leading and established staffing provider in Asia, specialising in Junior and Executive Search for international clients in Singapore. We are committed to drive our client’s success through providing the best suitable candidates. We provide quality services and efficient response towards HR solutions, ensuring our clients in finding the right talents to meet their human resource needs.

With RCUBE Vital Consultancy – Your staffing will be a breeze.

We have well trained Recruitment Consultants and Head Hunters to carry out a wide range of recruitment services for both local and international Companies with professional services and to constantly and consistently assist our candidates in their career advancement.

vincent.tan@rcubevital.com.sg

Terry@ardentconsultancy.com.sg

OPERATIONAL EFFICIENCY Property Maintainence Services

Rubick’s Solution Pte Ltd is your one stop solution for all events, industrial, commmercial, residential property and tenancy maintenance management services. We have an extremely reliable team of our own, a proven network of contractors and service providers in Singapore and Indonesia. Our Senior Management are highly skilled, internationally experienced in different cultures and possess a high level of communication skills in multiple languages.

phersal@rubicksolutions.com

Service Office & Coworking space

At the cutting edge of the serviced office industry, The Executive Centre provides the highest quality of on-demand serviced offices, virtual offices, meeting facilities, video conferencing and a broad range of business concierge services in the most prestigious Grade A office buildings in the central business districts of every city in which it operates, with a dedication to serving the business interests of multinational corporations, small and medium enterprises, and start-ups locally, regionally and internationally with the most flexible and dynamic workplace solutions. Based on a core concept of providing best-in-class service in every city it serves, The Executive Centre offers businesses an opportunity to “Work smarter, not harder” and achieve office space flexibility, cost effectiveness and productivity. A business looking to have a presence in Asia can benefit from The Executive Centre’s fully furnished and well-equipped serviced workplaces, virtual offices with prestigious business addresses, a regional network of meeting rooms in a professional business environment, state-of-the-art productivity and communication tools, and a variety of local business support services.

TRIBE by TEC, The Executive Centre’s first dedicated coworking space, is a significant milestone on the roadmap of product diversification and expansion.

kentwellkwok@gmail.com

Located at 51B/52B Circular Road, TRIBE by TEC is designed especially to unite promising professional forces and provide them with the workspace and facilities they need to grow their business. Breaking away from the austerity and formality of a conventional corporate environment, the Circular Road centre embodies a whole new character of TRIBE by TEC. The interior design emphasises on warmth and vibrancy with generous use of colours, fostering inspiration and complementing the openness of the space.

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ACCEL8 MARKETPLACE OPERATIONAL EFFICIENCY Educational Suppliers

Equipment & Furnishing Suppliers

Each of the products you see is from a reliable source and because we aim to please both parents and children, we go the extra mile and research every product by thoroughly checking customer reviews, conducting surveys, and evaluating experts’ recommendations.

Since 1950, Hatco has been a leader in creating innovative ideas for the foodservice industry: bold innovations in equipment that improves efficiency, reliability and profits. Through the years, Hatco has been the home to some of the brightest minds, freest spirits, and most singular personalities in the foodservice industry. Hatco specializes in food holding systems which are critical in terms of food safety, and is dedicated to exceptional customer service and quality engineered equipment offering maximum performance.

enquiry@kidstrove.com

adrian.tay@hatcocorp.com

“Established in 2014 by a group of former children, Kids Trove is a delightful source for toys and learning tools that complement parents and teachers’ efforts while educating and entertaining the little ones.

Acendo Pte Ltd is the leading window and wall furnishing centre that provides quality Curtains, Blinds, Wallpapers and Solar Films suitable for all residential and commercial space. With decades of experience in the industry, Acendo Pte Ltd has relentlessly delivered excellent services and wide variety of products to our customers’ satisfaction. Acendo Pte Ltd believes that magnificent customer service on top of having myriad products that is appropriate for each and everyone is what sets us apart. We believe in every individual’s unique ideas, requirements and expectations for their unique personalised space that requires window and wall treatments that brings out the best both aesthetically and functionally for your residential and/or commercial space.

enquiry@acendo.com.sg

ENTREPRENEURS NEED A BREAK TOO!

It is apparent that entrepreneurs spend so much time on their businesses that sometimes they forget to take a break. We all need time away from work, we all need to recharge to be prepared for the challenges that lie ahead. In fact, having breaks have been proven to increase our productivity at work.ww In an effort to gather entrepreneurs and give them a moment to let loose, Astreem Consulting organised a movie night to enjoy Singapore’s own local production: My Love, Sinema. The movie screening was attended by entrepreneurs from various industries: F&B, education, services and retail. FLY entertainment’s team, including Irene Ang (Producer), Tan Ai Leng (Director) and Tosh Zhang (Lead Actor) were also present to meet and welcome everyone to the movie screening. My Love, Sinema tells a story of courage and hope with Singapore set in the 1950s. There were heart-breaking and funny scenes that brought the audience to tear-jerking moments and break into laughter, all in a nostalgic and cinematic throwback to life and love in a time after WWII. The entrepreneur-filled audience were able to sit back, relax and rewind, all ready to take the business world by storm the next day!

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ENTREPRENEUR FOCUS

ENTREPRENEUR

FOCUS

“ “ Be The Change You Wish To See In The World “

Irene Ang Founder & CEO of FlyEntertainment FLY Entertainment is a Singapore-based entertainment agency, helmed by Singapore Comedian and Host, Irene Ang, specialising in services for the entertainment industry in Singapore and the region. Divisions include Artiste Management, Event Management and Marketing & Public Relations, in addition to several fully owned subsidiaries. The Team at Optimum wanted to uncover some gems that would inspire other entrepreneurs to lead an optimal path in their own entrepreneurial journeys. This allows us to establish valued partnerships with our clients, providing them with innovative HR solutions. What is the inspiration behind the name Fly Entertainment? After I joined the entertainment

industry, I realised there was a lack of professionalism in terms of how the talents in the industry were paid and managed. Passion for the entertainment industry was what kept actors and hosts committed. Without professionalising the management side of the talent equation, the entertainment industry would not be able to attract and develop the type of artistes the sector would need for Singapore to become a media hub. So, armed with my burning passion, belief in the potential of local talents and zero management experience, I set up Fly Entertainment.

Why you started FlyEntertainment: I love naming the things with names of things I love or words that describe what I like to do… I wanted to build a business that would not stay in one place but take flight. I wanted the careers of the talents we managed to fly, combining that with the fact that I am in the entertainment industry; FLY + Entertainment = FLYENTERTAINMENT

Who was your first customer?

There were many very small projects that came my way but the official engagement that gave me the courage and confidence to quit my insurance job and turn my sole proprietor company into a Private Limited company, was when CANON gave us our first big project. They wanted to do something creative for their annual dinner and dance and so we came up with the concept of their very own Canon dinner theatre, called Prosperity Night. It was so well accepted that Canon invited us to do a part two as a continuation of the story at their next dinner and dance. Since then besides managing artistes, we are known for our event management.

You have built a very successful business. Can you share a significant moment of triumph? A major

achievement was cutting out a different kind of contract with the TV station that was different from the exclusive all or nothing contracts. Although it was just a retainer contract, it was a monolithic game changer that soon made it possible for other artistes and talents to be retained by different regional networks for specific projects or by periodic contracts instead of having to sign exclusive contracts that limited potential earnings for the artistes and talents.

CEO to manage the potential of Fly Entertainment could have taken us even further and at an accelerated pace. Any other advise for entrepreneurs fighting the good fight?

As entrepreneurs you are bound to fall down sometime. So, learn how to get up and get up faster every time. Don’t embark on something you don’t feel good about. A wise friend once told me “Don’t feel bad, it’s Better to walk out on a bad deal than stay in it for the wrong reasons”. Lastly, know that you may get hurt by the people you love the most. Well-intentioned nay-sayers, people who do not see what you see, people who are driven by fear may say things that make you doubt yourself. Believe in yourself. Listen to yourself. If you believe it can work, just go ahead and do it! My secret recipe – set a goal, have faith that it can be reached, pursue the goal with gusto, execute with a focus on being excellent, slam into walls, learn and do it all again.

Complete the sentence : “if I knew then what I know now, I...........I would not have hired myself as a CEO. I am a good visionary and am great with the creative parts of the business but having a Professional

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TRAINED FOR BUSINESS ACCELERATION In today’s business and franchise arena, entrepreneurs need to be ready to rise above challenge and steer their business towards their ultimate goal. To be an effective and visionary leader you need to be able to respond to those challenges with intelligence, strategy, and expertise. Building a firm foundation is critically important for a business to enjoy constant and sustainable growth. Immersion training for entrepreneurs is rapidly gaining popularity. Varieties range from outdoor programs to instruction in conventional classroom settings. Leading business domain experts, executive-education firms, single-industry trade associations, and other entities have created programs with a common goal: to enhance entrepreneurs’ journey towards business acceleration. Optimum has put together a series of Entrepreneur training courses and events specially curated for Entrepreneurs seeking growth. Go to www.accel8.com/events to indicate your interest

Seminars Ultimate Goal Seminar Driving Sales Excellence How your POS can improve your revenue Planning to reach your goals Developing your in house training program The value of Intellectual property in your business Driving Sales Excellence Lunch and Learns Managing Social Media for enhanced communication strategy Tax – Its impact to your bottom line as you grow Financial Excellence 101 Passion vs Purpose What is Business excellence CFO Strategy KPI your business year Franchise Mastery courses Before Buying a Franchise Franchising My Business 101 Choosing the Right Franchise SOP Documentation Focused Training and Support Creating Loyal Customers Building a Franchise Strategy Franchise Unit Excellence Through Franchise Audits, Communications and and Development

ASIA’S ACCELERATOR

ACCELERATING YOUR COMPANY’s GROWTH

JOIN THE ACCEL8 NETWORK TO GROW YOUR BUSINESS NOW: www.accel8.com +(65) 6742 0803 or contact Audrey@astreem.com