Personal leadership and management

Personal Leadership And Management

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TABLE OF CONTENTS INTRODUCTION .........................................................................................................................3 TASK- 1......................................................................................................................................... 3 The impact of organizational objectives, values and culture on the leadership and management role.................................................................................. 3 The leadership and management skills required to support the achievement of organizational objectives.................................................................. 4 TASK- 2......................................................................................................................................... 5 Assessing personal leadership and management skills and identify the personal development required to support the achievement of organizational goals.............................................................................................................5 The opportunities for the development of leadership and management skills........................................................................................................................................... 6 Personal development plan with clear objectives to develop leadership and management skills............................................................................................................... 7 TASK- 3......................................................................................................................................... 8 Manage personal development of leadership and management skills............8 TASK- 4......................................................................................................................................... 9 Reviewing personal development plan against the original objectives...........9 The effectiveness of personal development of leadership and management skills.........................................................................................................................................10 Areas for further development and update your personal development plan11 CONCLUSION............................................................................................................................12 REFERENCES............................................................................................................................ 14

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INTRODUCTION For making the business successful in the competitive scenario it is effective for the individual to possess leadership and management skills (Srivastava, Bartol and Locke, 2006). Through impressive leadership skills individual within the organization can quickly make decision for the enterprise. The report is prepared in the context of Asda plc which is one of the renowned supermarket chains in UK. The company in July 1999 became the subsidiary company of American retail company Walmart. It is considered as second largest supermarket chain in UK in the aspect of market share.

Presently, the report focuses on analysing personal leadership and management skills that will support in accomplishing objectives of the organization.

However,

the

report

will

also

assess

the

impact

of

organizational values and culture on the leadership and management role. In addition to this, further, it will also focus on managing development of own skills by devising personal development plan.

TASK- 1 The impact of organizational objectives, values and culture on the leadership and management role Leadership impacts success of the organization within the competitive environment. Leaders often bring different values and culture within the organization that will assist the organization in incorporating necessary changes which result in accomplishing the organizational objectives (Bush, Toll Free No. +44 203 8681 670 Assignment desk provides assignment help from professional UK writers.

2008). Organizational objectives are characterized as devising long term goals so that, leaders can achieve stated goals effectively. Organization objective directly affect the leadership and management role. For example, the objective of Asda plc is to provide quality products and services which are affordable and are lower in price. For attaining the goal, leadership focuses on reducing wastage, ensuring recycling of the product which will result in lowering prices of the product (Rosete and Ciarrochi, 2005). In addition to this, another objective of Asda plc is to increase sales of their products up to 20% for accomplishing this objective. Management and leadership role will ensure in framing effective marketing strategies and plans so that, they can increase their sales up to 20%.

Further,

the

management

role.

organization The

culture

culture plays

also vital

impacts role

in

leadership creating

and

healthy

surroundings within the enterprise which supports the individual and staff to render effective services. The adaptive culture at the Asda plc will assist the leaders

in accepting the external changes within the structure and it will

also assist the staff or employees to accept changes, as with the help of this they should render quality services and products to their customers (Gurr, Drysdale and Mulford, 2006). Hence, the adaptive organizational culture within the organization also supports leaders to accept the change and also influences work behaviour of the staff or employees in accomplishing the goal.

In addition to this, organizational ethical values and beliefs also impact leadership and management role in performing activities in the effectual Toll Free No. +44 203 8681 670 Assignment desk provides assignment help from professional UK writers.

manner. With the help of ethical values they must integrate fair wage structure, health and safety act for their employees who are rendering services in the Asda (Daft, 2014). Hence, the ethical values at the workplace will help the management and leaders in making an equitable environment.

The leadership and management skills required to support the achievement of organizational objectives

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help@assignmentdesk.co.uk Asda plc is one of the famed American retailers which provide wide variety of grocery products and services to their customers. The Asda plc operates their stores in different countries around the world and serves diverse market customers by providing them with quality goods. The supermarket chain renders products and services which are required by the customers

in

their

regular

life.

There

are

different

leadership

and

management skills that mainly support in achieving organisational objectives Toll Free No. +44 203 8681 670 Assignment desk provides assignment help from professional UK writers.

like decision making skills, communication skills or team building skills etc (Puccio, Mance and Murdock, 2010). These skills must be possessed by management since they are the one who direct and lead the employees and staff of Asda plc towards attaining goals of the company. The objectives of Asda plc are to provide quality products and services at the fair and affordable prices and assist in become leading player in the retail sector.

Thus, for achieving Asda plc objective leader or manager has possess different skills that support them in successfully accomplish the objectives of the retail organization.

Decision making skills: For accomplishing objective of Asda Plc, manager has possess effective decision making skills that will support in overcoming the different solution and alternatives and selecting appropriate decisions for the organization. However, this skill primarily concentrates on taking suitable decision for assuring success of the organization in competitive retail industry (Neck and Houghton, 2006).

Communication skills: The manager of Asda plc also possess effective

communication

organizational

skills

objectives.

that

will

aid

Communication

in

achieving

skills

assist

the in

communicating with their staff who directly serves the market customers so that, they can properly achieve the objectives (Sosik, 2005). Effectual communication between manager and staff of the Asda plc would also result in deepen their connection and also results in improving the teamwork within the premises.

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TASK- 2 Assessing personal leadership and management skills and identifying the personal development required to achieve organizational goals There are different ways through which I can measure and assess personal skills and also determine development which are required so that, I can support in executing or achieving objectives of Asda plc (Howard, 2005).

Through different techniques I can measure and identify leadership and management skills that I possess, the different ways are: Personal development plan (PDP): I can assess my own leadership and management skills with the help of devising personal development plan. It is the process through which I can create an action plan based on my competencies and strength to enhance my abilities and skills within the organization. This plan also supports me to take a back and indicate the skills and knowledge that I have attained in a organized way (Bally, 2007).

Inviting feedbacks: Another method or way through which I can measure my leadership and management skills is by taking feedback from superiors or peers. With the help of 30 degree approach, I can gain feedback from different staff and workers whom I render services to the customers. Feedback from the peers, colleagues and superior will support me to work effectively in the Asda plc and will also assist in enhancing the performance of Asda plc in the UK market (Waugh and Streib, 2006). However, with the negative feedback from customers Toll Free No. +44 203 8681 670 Assignment desk provides assignment help from professional UK writers.

and colleagues it will help me in determining my weak areas as this would aid me in overcoming these areas in future..

Personal skill audit: Another method for evaluating individual leadership and management skills include auditing personal skills.

However, it is a form of questionnaire that possesses series of structured questions regarding competencies and skills which I already possess and the skills that I want to develop in the future scenario for executing different activities and tasks in the Asda plc (Borgelt and Falk, 2007). However, with the help of effective training and development session, I can develop my own skills which are required in accomplishing the goals and objectives. For carrying out personal skill audit it mainly consists of five steps. It include: Identifying present skills and knowledge of personnel.

Identifying future skills that are important for personnel.

Rating your current skills and abilities.

Reviewing the skills ratings.

Developing future skills and knowledge areas.

For rendering proper services I must focus on developing different personal leadership and management skills that is interpersonal skills, information skills as well as decisional skills that assist me in performing the activities effectively. However, these skills are also essential for me in motivating the staff and employees those who are rendering services in the Asda Plc. In addition to this, I must also possess listening as well as Toll Free No. +44 203 8681 670 Assignment desk provides assignment help from professional UK writers.

communication skills so that I can easily lead and direct the staff within the organization so that it support me in achieving the overall objective.

The opportunities for the development of leadership and management skills It is essential to enhance and develop my leadership as well as management skills as this will assist the staff in rendering services within the environment so that, I can easily accomplish overall objectives and goals of the Asda plc (Kozma, 2005). For surviving in the competitive market, effective leadership and management skills are vital for the success of the enterprise. These skills also help me to inspire, authorize and alleviate performance of the staff and deliver quality services to their customers.

There

are

several

opportunities

for

developing

my

leadership

and

management skills. These are: Reflective learning: Reflective learning is the process that results in promoting

deeper

learnings.

However,

it

also

supports

me

in

developing my skills and abilities from the past experience so that I can render effective services in the future for satisfying customers. I must focuses on adopting Kolb's learning model within Asda plc to acquire

or

develop

leadership

and

management

skills

(Pedler,

Burgoyne and Boydell, 2013). However, this opportunity of developing skills will also help me in avoiding in engaging in false activities that I have committed in the past working experience. The benefit of reflecting learning is that, I can learn from past experience and it will

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help me in developing skills which will aid me in satisfying its target customers etc.

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help@assignmentdesk.co.uk Mentoring: Another opportunity for developing my leadership and management skills is through mentoring. Under this method, expertise or highly qualified professional guides me to perform activities in Asda plc which help in enhancing skills and knowledge (Hayes and Robnolt, 2006). However, mentor act as the role model who shares knowledge, resources, direct and guide me in developing my skills.

Training: In addition to this, training also help me in developing my own leadership and management skills that enable me to perform tasks and activities in an effective manner.

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Personal development plan with clear objectives to develop leadership and management skills Objectives 1.

To

Activities required for developing the skills develop

Time period 2 month

Daily meeting with the staff.

communication

Encouraging staff to give their thoughts and

skills

ideas.

Group discussion

2.

To

develop

Encouraging their employees to take active part 4-6 weeks

decision

making

in the decision making process.

skills

Support staff

participation (Curtis,

Vries

and

Sheerin, 2011).

Casual and Formal group meetings 3. To develop team

Forming teams within the workplace

building skills

Distributing

activities

to

each

2 months and

every

individual.

Consulting the group members before taking decisions.

4.

Inter

skills

personal

Enhancing

communication

with

the

different 3-4 weeks

individuals.

Engaging with the individuals who have common likes and dislike.

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Activities to interact with the worker and staff.

5.

Time

management skills

Ranking the daily tasks and activities according 2-3 weeks with their importance and urgency.

Empowering less important undertakings to other person.

Allotting

proper

time

for

completing

tasks

(Srivastava, Bartol and Locke, 2006).

6.

Stress

management

Brainstorming session

2-3 months

Indulging in physical activities Try relaxation techniques

7. Developing skills

Listening attentively to all customers.

for

Providing products according to the need of

attending

customers

3 month

customers (Puccio, Mance and Murdock, 2010).

TASK- 3 Manage personal development of leadership and management skills After devising personal development plan with the clear objectives I must implement the plan as this will assist in developing and enhancing my Toll Free No. +44 203 8681 670 Assignment desk provides assignment help from professional UK writers.

skills and abilities for achieving objectives. The plan should be managed by the several ways: Recording the action: For successful implementation of personal development plan in the company, I should mainly focuses on recording and storing all learnings. However, recording all the achievements and learnings will help me to take effective decisions in the future (Bush, 2008).

Assessing own skills in the regular time period: Another way to manage the plan is through performing periodic or regular assessment of own skills to identify skills and competencies are gained as per the future requirement or not. I should evaluate personal development plan in the regular interval so that, I can properly manage to develop my leadership and management skills (Gurr, Drysdale and Mulford, 2006).

Proper review: While executing the personal development plan, I can also manage the program by ensuring proper reassessment of personal development plan to avoid any negative consequences. I can regularly review the implemented plan to determine any deviation that mainly occurs while implementing the plan (Daft, 2014). However, the constant review and measuring personal development plan also help in enhancing the leadership and management skills in the impressive way.

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TASK- 4 Reviewing personal development plan against the original objectives After reviewing the personal development plan it has been determined that, I am effective in enhancing my some skills and abilities. However, implementing personal development plan has also been reviewed and with the help of this, I evaluated that, skills have not been accomplished by the plan as they require more time period (Puccio, Mance and Murdock, 2010).

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Objectives

Reviewing progress

Activities undertaken to achieve Time the objectives

Team

It

has

been

building

sometime manager is good at

workplace

managing

Distributing

the

spotted teams

that; within

Asda plc. They also focus on performing team activities to engage all the team members to work collaboratively at the

period

Forming teams within the 4 weeks

activities

to

each and every individual.

Consulting members

the before

group taking

decisions.

workplace (Sosik, 2005).

Stress

After reviewing the personal

Brainstorming session

manageme

development plan it has been

Indulging

nt

identified that, I have managed

activities

my stress at the workplace by trying

relaxation

activities

(Srivastava, Bartol and Locke, 2006). I need to improve my stress

management

skills

Trying

in

physical

relaxation

techniques. Managing the time by allocating proper work.

to

manage stress at all the level.

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6-7 weeks

The effectiveness of personal development of leadership and management skills There are several ways through which I can measure effectiveness of personal development plan for enhancing leadership and management skills.

The certain ways are: Less conflict at the workplace: The effectiveness of personal development of leadership and management skills can also be evaluated by reviewing rate of conflict in the Asda plc supermarket (Waugh and Streib, 2006). With the help of development plan, I can enhance my skills and abilities like managing stress at the workplace, time management, enhancing decision making skills etc. all these skills help me reducing conflict at workplace. Advantage of less conflict at the workplace result in benefiting the Asda to ensure performing activities collaboratively with other individuals that lead in making effective decisions.

Customer development satisfaction management

satisfaction: plan level

can of

skills

The also

effectiveness be

customers. like

evaluated The

attending

of

own

through

effective

personal measuring

leadership

customers,

and

enhancing

communication skills will help me in communicating and interacting with the customers (Borgelt and Falk, 2007). Therefore, the advantage of satisfying customers by providing them with quality products and

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services

according

to

their

requirement.

However,

customer

satisfaction also benefit the organization in generating the net income.

Areas for further development and update your personal development plan By

reviewing

personal

development

plan

and

measuring

the

effectiveness of development plan I have identified that, there are further development areas which help me in enhancing my other skills that will further result in improving my performance in the Asda plc (Beausaert, Segers and Gijselaers, 2011). I should focus on developing my technical skills as now days all the transactions are done with the help of computerised systems. Hence, it is essential for me to develop new skills and abilities which will help me in adjusting with external changes. The beginning of adopting technical devices in the organization will assist me in developing technological skills that will improve my performance and also result in quickly performing activity.

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The continuous learning will assist me in gaining knowledge and skills that will aid me in the future scenario. I must concentrate on adopting new learning techniques in the Asda plc that is by adopting visual learnings through charts, videos or images etc. as this will help me retaining the information for the long period. Thus, it has been stated that information is retained in the mind for the longer period if it have some images or video.

This technique will help me in retaining and visualizing the gained information for long period of time (Hayes and Robnolt, 2006). The updated personal development plan to enhance leadership and management skills will concentrate on reflective practices at the workplace. However, with the help of training program, I can enhance my technical skills. Training is the procedure that increases my knowledge and skills so that, I can execute tasks effectively within the Asda plc. However, through training it would also help me in gaining experience and knowledge so that, I can easily manage staff and other co-workers and improve their performance by leading them (Curtis, Vries and Sheerin, 2011). Through conducting training sessions, I can also develop and enhance the technical skills which

will help me in

performing my activities at the faster rate.

Future required skills 1.

For

developing

technical skills

Activities need to develop the skills Running

or

performing

activities

Time period on 1-2 months

computer systems Providing proper training and development

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for handling electronic devices.

Using technological gadgets so employees get used to it.

2.

For

developing

2-3 months

Talking with superior

conceptual skills of the

Open communication with

individual

individual

3. Decision making skill

Encouraging employees to take active part 3 months

other staff or

in the decision making process. Supporting staff participation.

Formal group meetings

CONCLUSION Conclusively it can be said that, leadership and management skills will help the individual in attaining success in the competitive market scenario.

The report has concluded that, organizational objectives, values and culture majorly affect the leadership and management role within the organization.

However, the report also measures individual personal leadership and management skills which will assist them in executing the goals and objectives. Further, the report has also develop an effective plan to support and enhance the skills of individual in the given time period. From this report it has been inferred that, different opportunities is provided to the manager for acquiring different leadership and management skills that mainly include Toll Free No. +44 203 8681 670 Assignment desk provides assignment help from professional UK writers.

mentoring, networking, training etc. The report has also devise the personal development plan for manager to develop their skills so that, they can effectively manage their staff within the organization and result in achieving the objectives. Lastly, the report has also concluded that, there are some future areas which need to be developed to enhance their skills.

REFERENCES ● Bally, J. M., 2007. The role of nursing leadership in creating a mentoring culture in acute care environments. Nursing Economics. 25(3). pp. 143. ● Beausaert, S. A., Segers, M. S. and Gijselaers, W. H., 2011. Using a personal development plan for different purposes: Its influence on undertaking learning activities and job performance. Vocations and Learning. 4(3). pp. 231-252. ● Borgelt, K. and Falk, I., 2007. The leadership/management conundrum: innovation or risk management?.

Leadership & Organization Development Journal. 28(2). pp. 122-136. ● Bush, T., 2008. Leadership and management development in education.

Sage. ● Daft, R., 2014. The leadership experience. Cengage Learning.

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