InBusiness Recognition Awards Brochure 2025

WINNERS

▶ BEST CONSULTANCY FIRM OF THE YEAR Grant Thornton

▶ PENSIONS AND LIFE ASSURANCE COMPANY OF THE YEAR Zurich

▶ BEST AGENCY SUPPORT TO BUSINESS Enterprise Europe Network

▶ BEST IN CUSTOMER EXPERIENCE & COMMUNICATIONS Gas Networks Ireland

▶ RECRUITMENT FIRM OF THE YEAR CREGG

▶ FINANCIAL SERVICES COMPANY OF THE YEAR Bibby Financial Services

▶ ICT COMPANY OF THE YEAR The Noledge Group

▶ CYBER SECURITY FIRM OF THE YEAR Integrity360

▶ FACILITIES MANAGEMENT COMPANY OF THE YEAR Bidvest Noonan

▶ LOGISTICS AND SUPPLY CHAIN COMPANY OF THE YEAR Port of Waterford

▶ BEST PLACE TO WORK Coffey

▶ FRANCHISE OF THE YEAR Synergy Stocktaking

▶ BEST ENERGY PROVIDER TO BUSINESS Pinergy

▶ BEST IN INNOVATION Saol Assurance

▶ FINTECH COMPANY OF THE YEAR TransferMate

▶ GREEN/SUSTAINABLE COMPANY OF THE YEAR ABP Food Group

▶ RECYCLING & WASTE MANAGEMENT COMPANY OF THE YEAR Panda

▶ BEST IN THE COMMUNITY Bank of Ireland

▶ DEI COMPANY OF THE YEAR Circle K

▶ BEST CUSTOMER EXPERIENCE IN GOVERNMENT AND PUBLIC SECTOR The National Lottery

▶ MANUFACTURING COMPANY OF THE YEAR/MANAGEMENT TEAM OF THE YEAR Leo Lynch

▶ BRAND OF THE YEAR One4all

▶ BUSINESSPERSON OF THE YEAR Neil Hosty, Fexco

▶ COMPANY OF THE YEAR Sodexo

07 GRANT THORNTON

Providing innovative solutions that make a real difference to clients

09 ZURICH

Consistent focus on helping customers achieve their financial goals

11 ENTERPRISE EUROPE NETWORK

Providing businesses with guidance to help them innovate

13 GAS NETWORKS IRELAND

On a path to customer experience excellence

15 CREGG

Setting new standards of excellence in the recruitment industry

17 BIBBY FINANCIAL SERVICES

Focused on customer satisfaction and excellent service quality

19 THE NOLEDGE GROUP

Creating tailored solutions for clients that simply work

21 INTEGRITY360

Redefining what it means to be a European cyber security leader

23 BIDVEST NOONAN

Creating more sustainable communities today, for tomorrow

25 PORT OF WATERFORD Port of Waterford at 1111 –Ireland’s Oldest Port

27 COFFEY

Coffey recognises that people are the foundation of everything it does

29 SYNERGY STOCKTAKING

Offering a custom-built stocktaking solution for the hospitality sector

31 PINERGY

Enabling business customers to take control of their energy requirements

33 SAOL ASSURANCE

Helping customers improve their financial wellbeing

35 TRANSFERMATE

On its way to becoming the go-to global payment infrastructure

37 ABP FOOD GROUP

A commitment to environmental responsibility that extends across its four divisions

39 PANDA

A brand and community of people that thrive on developing partnerships

41 BANK OF IRELAND

Supporting projects that build resilience in communities

43 CIRCLE K

Focused on creating sustainable, diverse and inclusive initiatives

45 THE NATIONAL LOTTERY

Dedicated to improving and enhancing communities

47 LEO LYNCH

Decades of experience delivering high quality, sustainable projects

49 ONE4ALL

Celebrating people and adapting to evolving business needs

51 FEXCO

Ushering in a new chapter at Fexco

52 SODEXO

Providing clients services that improve quality of life

Suppo r t loc a l to l i ft us a l l

All Ri s e All Ri s e

Ch am p i o n G r ee n . i e

Your business could thrive with real transformation. We’ll help it take flight.

Transformation is essential for success, and we commit to making it happen. Our team can change your business for the better; leveraging our deep industry knowledge and hands-on expertise. From design right through to delivery, it’s work that’s connected, practical and built to deliver.

There’s More to Grant Thornton. Talk to our Consulting Team today.

Driving Change

Grant Thornton is committed to delivering exceptional value to clients and providing innovative solutions that make a real difference

Wth over 3,000 people in nine offices across Ireland, the Isle of Man, Gibraltar and Bermuda, Grant Thornton takes pride in its culture and ability to build collaborative relationships. The recent merger of Grant Thornton in Ireland and the US will result in a singular experience for clients, pushing to the forefront its exceptional quality and differentiated solutions. Grant Thornton strives to deliver best-inclass consulting solutions, as the firm expands its global footprint to establish itself as the first transatlantic professional services firm, with the creation of a multinational, multidisciplinary platform, backed by powerful technologies and a roster of nearly 13,000 quality-driven professionals.

Grant Thornton’s greatest asset is its people – subject matter experts that stay close to market trends with delivery specialists. The firm’s diverse expertise is backed by a transformation team made up of project and change managers, IT specialists, geologists, nurses, physicians, physio therapists, pharmacists and senior ex-regulators.

CUSTOMER ACCESSIBILITY AND SUPPORT

The Grant Thornton team brings decades of experience working with diverse clients across a range of key industries. The key to its success is this construct – facing the market with the right industry specialism and having a team that understands how to deliver programmes of work that will make a real difference to clients’ operations and growth.

With a presence in Belfast, Dublin, Cork, Limerick and Galway, the firm’s consulting team can tackle a myriad

SERVICES OFFERED

Grant Thornton’s consulting team has experienced remarkable growth, becoming a key player in driving transformative change for organisations. Services are underpinned by its Transformation Excellence Framework, ensuring successful outcomes for clients and a positive long-term impact. Core service offerings include:

• Digital Solutions

• Regulatory and Policy Solutions

• Strategy and Economic Advisory

• CFO Advisory

of programmes across each region. Along with expansion within the public sector, Grant Thornton has continued to grow within the private sector, partnering with Irish Pillar Banks and international financial institutions. The firm is known for delivering on time and within budget – a reputation that will continue to grow.

INNOVATION

Grant Thornton is dedicated to being at the forefront of innovation in a climate of constant change and progression. Its approach blends local knowledge, sectoral experience and global perspective. As a responsible organisation, it is committed to helping clients anticipate industry trends. The firm’s sustainability consulting practice has supported over 50 clients to deal with regulatory reporting and general sustainable practices since 2020.

• HR and People Solutions

• M&A Services

• Workforce Solutions

• Sustainability Advisory

The firm also continues to invest in its people, with focus on graduate development, continuous learning and an exceptional training program. A commitment to equity, diversity and inclusion is central to the Grant Thornton network, whose ‘Embrace’ program focuses on removing barriers and creating opportunities for all.

Recently, the firm was awarded the ‘Investors in Diversity Gold Award’ from the Irish Centre for Diversity and received an inclusion score of 80.8%, the highest score for a professional services firm.

Looking ahead, Grant Thornton remains committed to driving change and delivering exceptional value to clients. With people at its heart, it will continue to foster growth, expand its global reach and lead the way in providing innovative solutions that make a lasting impact.

GRANT THORNTON STRIVES TO DELIVER BESTIN-CLASS CONSULTING SOLUTIONS, AS THE FIRM EXPANDS ITS GLOBAL FOOTPRINT TO ESTABLISH ITSELF AS THE FIRST TRANSATLANTIC PROFESSIONAL SERVICES FIRM.

Performance is powerful

At Zurich Pensions, we believe in the power of performance.

It’s what turns good into great and it can provide peace of mind for the future.

It’s why we’ve won the Brokers Ireland Investment Excellence Award each year since 2014*, and why companies trust us with their employees’ needs.

To find out more about the Zurich Master Trust talk to your Zurich Broker Consultant or visit zurichcorporate.ie

*Awarded Investment Excellence in 2014, 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023 & 2024. No awards held in 2020.

Warning: Past performance is not a reliable guide to future performance.

Warning: The value of your investment may go down as well as up.

Warning: Benefits may be affected by changes in currency exchange rates.

Warning: If you invest in this product you may lose some or all of the money you invest.

Shaping Ireland’s Financial Landscape

Through consistent focus on helping customers achieve their financial goals, Zurich Life Assurance plc has almost doubled its market share in Ireland

Zurich Life Assurance plc is one of Ireland’s largest Pension and Investment providers, employing over 700 employees. Over the last decade Zurich has seen its market share almost double and has grown to become the second largest pension and investment provider in the Irish market. This growth has been achieved through a consistent focus on supporting and helping customers to achieve their financial goals, delivered through a programme of year-on-year incremental improvements across different strands of the business including product development, technology, marketing communications and investment management.

INNOVATION AT HEART

In an industry perceived as resisting change, Zurich consistently breaks the mould to deliver new and fresh approaches to its product development. Offering ‘easy access’ investment and savings products has helped to challenge the hold that traditional banks had on customers’ savings and deposits. This simple change, instigated by customer research, saw significantly more customers enter the savings and investment markets thereby giving customers the potential to generate better returns on their money. Innovation and breaking the ‘it’s always done this way’ cycle is at the heart of Zurich’s operations, whether it’s developing new ‘Master Trust’ retirement solutions for corporate and SME businesses, listening to life insurance customers’ needs for immediate funeral support, or providing female focused cancer cover protection.

Joe Creegan, Head of Corporate Life & Pensions, Zurich

LONG-TERM PARTNERSHIPS

Technology and digitalisation are fundamental to the business success and over the years Zurich has consistently delivered online solutions, which it constructs in such a way that smaller advisory businesses it works with can benefit from. This agile approach to development has enabled Zurich to support many businesses who do not have the IT and marketing capacity of an organisation of Zurich’s scale.

This resourcefulness has ensured that Zurich continues to build a strong reputation for product excellence while strengthening its relationship with distributors and customers.

Zurich’s B2B strategy emphasises long-term strategic partnerships rather than a focus on short-term transactional wins. Likewise, when a person becomes a customer of Zurich, they enter into a trusted relationship that could last for 40 years (or more)

as they save, invest, and retire with Zurich.

As an investment manager, Zurich is conscious of the need to invest policyholder and shareholder funds responsibly. It also invests in communities, working with charitable and non-profit partners, and the Z Zurich Foundation. Education (Power2Progress), mental health (Tackle Your Feelings), health and wellbeing (Down Syndrome Ireland and Alzheimer Society of Ireland) and social innovation (Rethink Ireland), are some of the areas it focuses on.

Zurich in Ireland is part of the Zurich Insurance Group, which aspires to be one of the most responsible and impactful businesses in the world. As part of the Group Zurich in Ireland is also playing its part in achieving this goal, recognising the importance of building a brighter future for its customers, its people, and our planet.

Supports that matter

As Europe’s largest support network for SMEs, the Enterprise Europe Network (EEN) provides businesses with expert guidance to help them innovate and grow

EEN Ireland is part of Europe’s largest support network for SMEs, active in over 50 countries with 500+ partner organisations. It offers free expert guidance on internationalisation, innovation and access to European markets, supporting SMEs, entrepreneurs, start-ups, universities and research centres through a ‘no wrong door’ approach.

CORE SERVICES

• International partnering – Finding business, technology or research partners across Europe and beyond through a vast database and network connections

• EU R&D collaboration – Assisting businesses in finding partners for EU-funded R&D projects

• Market access and events – Organising and facilitating participation in B2B brokerage events and trade missions to connect businesses with international opportunities

• Navigating the single market – Providing guidance on EU legislation, rules, CE marking and standards

• EU priorities support – Offering assistance to help businesses align with EU goals on sustainability, resilience and the digital transition

• Funding and Finance – Informing businesses about relevant EU funding programmes and finance options

• Innovation & IP – Providing advice on intellectual property rights and offering services like the Innovation Health Check to assess innovation capacity

• Feedback mechanism – Enabling SMEs to provide direct feedback to the European Commission on market issues.

ENTERPRISE EUROPE NETWORK IRELAND DRIVES BUSINESS GROWTH BY OPENING INTERNATIONAL MARKETS BUILDING CROSS-BORDER PARTNERSHIPS, AND EMPOWERING SMES TO SCALE THROUGH INNOVATION AND COLLABORATION.”

DRIVING BUSINESS GROWTH

EEN Ireland contributes to business success by:

• Opening international markets – Trade missions and matchmaking events connect SMEs with new buyers. One Irish lifestyle brand expanded into Belgium after participating in a mission to Brussels

• Fostering innovation through collaboration – Research partnerships and IP support help businesses stay competitive. An Irish SME is now co-developing marine tracking infrastructure with a Turkish university

• Enabling access to funding – EEN helps companies identify and secure EU funding. Irish firms obtained financial backing after pitching at a space-focused brokerage event in early 2023.

• Supporting Digital and Sustainable Growth – Crossborder partnerships help businesses future-proof. A start-up collaborated with a Portuguese agency to scale its English language learning solution.

IMPACT AT A GLANCE

Since July 2023, EEN Ireland has made a measurable difference to Irish SMEs:

• 2,000+ SMEs supported across Ireland

• 18 jobs created or preserved

• 1% average increase in client turnover

• 79% satisfaction with responsiveness

• 83% of clients would work with EEN again

• 2% of total global network results with 119 impactful international partnerships

• 51.5% of collaborations involve two EEN hubs; 10.7% involve three

• 23 local staff as part of a 3,900-strong global team.

EEN Ireland is a vital, free gateway for Irish businesses looking to grow, innovate and compete internationally, whether by finding new partners, navigating EU markets or accessing funding and expertise.

Ready to grow your business beyond borders? Contact us at een@een-ireland.ie and unlock your global potential

Gas

Networks Ireland is carrying more renewable gas.

So Ireland’s move to a cleaner energy future is happening right beneath your feet.

Putting customers first

Gas Networks Ireland delivers customer experience excellence

A CUSTOMER-FIRST CULTURE AT GAS NETWORKS IRELAND

At Gas Networks Ireland, our mission is clear: put the customer first. In 2024, this commitment was reflected in a 94% customer satisfaction score and a 31% reduction in complaints compared to 2023. Our Customer Charter outlines our service standards, while our Vulnerable Customer Guide ensures inclusive support for those who need it.

TURNING INSIGHTS INTO ACTION

Customer feedback drives our continuous improvement. Through our Insights into Action programme, we gather insights from every customer interaction—calls, field visits, and digital channels—to enhance service delivery. This approach led to a 60% increase in our Net Promoter Score and informed improvements across the business. We engage with diverse customer segments, including bioCNG fleet operators and energy retrofit providers, to co-create solutions. One retrofit partner remarked, “The system in place currently seems to be working perfectly… It’s clear everyone is aligned.”

SUPPORTING VULNERABLE CUSTOMERS

We are committed to supporting vulnerable customers. In 2024, we launched an Age Friendly Helpline

(1800 628 427) in partnership with Fexco and Age Friendly Ireland. Staff receive specialist training to provide compassionate service to customers aged 66 and over.

One customer shared:

“Very impressed. A company that deals with customers like the good old days – with duty, respect, and patience… This team genuinely cares.”

We also collaborate with organisations like Age Action, MABS, and the Irish Deaf Society to enhance accessibility and support.

CUSTOMER SOLUTIONS FOR THE ENERGY TRANSITION

To support large gas users— especially in high-heat sectors like dairy, pharma, and manufacturing—we established a dedicated Customer Solutions team in 2024. This team helps customers transition to renewable gases such as biomethane and green hydrogen, offering guidance on:

• EU Emissions Trading System (ETS) compliance.

• Corporate decarbonisation plans and GHG Protocol alignment. By offering expert advice and building trusted partnerships, we support customers on their sustainability journeys.

DESIGNING AND DELIVERING EXCELLENT

CUSTOMER EXPERIENCES IS A KEY PILLAR OF OUR STRATEGY TO MEET IRELAND’S CURRENT AND FUTURE GAS DEMANDS, ALIGNED WITH CLIMATE ACTION POLICY.”

SUSTAINABILITY AND RETROFIT COLLABORATION

In response to increased demand for gas service alterations due to home retrofitting, we partnered with SEAI and retrofit companies in early 2024. A cross-functional team led by the CX Team and W5 implemented 16 targeted improvements to enhance customer experience and strengthen partnerships with retrofit providers.

EMPOWERING OUR PEOPLE

Our people are central to delivering excellent service. In 2024, we enhanced our induction programme to reinforce customer care values and expanded our Above & Beyond for Our Customers recognition initiative. Through storytelling and internal campaigns, we foster a culture of customer advocacy.

COLLABORATING FOR RESULTS

Our open CX sessions and forums encourage collaboration and proactive problem-solving. In 2024, we implemented 76 CX initiatives, tracked through our Customer Improvement Initiative Register.

A commitment to excellence

With over three decades of proven results, CREGG, has been setting new standards of excellence in the recruitment industry

Innovation, combined with a people-first mindset and strong team culture, defines the ethos of Irish recruitment specialist CREGG. Operating for over 30 years, the company has built strong, long-term partnerships with clients from the Multinational and SME sector under the leadership of Managing Director David Fitzgibbon, consistently delivering exceptional service for both clients and candidates.

The strength of the team at CREGG lies in their long-standing tenure and deep commitment to the organisation. With exceptionally low staff turnover and a wealth of accumulated experience, the team provides consistency, insight, and in-depth industry knowledge. This enduring expertise forms a core foundation of CREGG’s success and delivers a distinct advantage to its clients.

CREGG’s recruitment strategy is centred around the success and satisfaction of candidates. From initial contact to placement and beyond, the recruitment firm ensures a seamless and supportive experience, demonstrating dedication to candidate success providing interview coaching, CV optimisation and career development advice.

Internally, the emphasis is on staff training and professional development. An internal performance management system ensures efficiency and motivation amongst staff and by offering continuous professional development programmes, recruitment consultants are empowered to provide first-class service to both candidates and clients. Employee wellbeing comes first at CREGG. By fostering a supportive and inclusive work environment, employees remain motivated and thus

well positioned to consistently deliver best-in-class recruitment services.

To facilitate its continuous improvement strategy, CREGG collects and analyses feedback from both clients and candidates through surveys and direct communication. This approach allows the firm to constantly refine its processes and services, ensuring the team consistently exceeds expectations. The strength of the team at CREGG has fostered a deep understanding of each client’s unique needs, reinforcing the company’s commitment to delivering exceptional, tailored recruitment solutions.

In 2025, the company launched the first season of the CREGG Insights Podcast, a platform designed to provide candidates and clients with valuable insights from industry experts. An innovative step, this initiative further solidifies its position as a leader in recruitment, sharing best practices and expert knowledge to support career and hiring success.

CREGG is committed to continuous improvement and has leveraged AIpowered recruitment tools to streamline candidate sourcing, screening and matching, ensuring the right talent is matched with the right opportunities. To improve its service to clients and candidates even further, CREGG uses its bespoke Tech Stack to source top talent and post job opportunities and has also pioneered a hybrid recruitment model that blends technology with a human touch, ensuring automation never replaces personalised candidate engagement.

Beyond its core services, CREGG is committed to social responsibility and industry development. The company

David Fitzgibbon, Managing Director

actively participates in community outreach programmes, including job fairs, mentorship programmes and diversity and inclusion initiatives. Corporate social responsibility efforts include partnerships with Cliona’s Foundation and supporting local organisations through recruitment initiatives, helping schools and community sports clubs source talent are just a few ways CREGG continues to give back. The company is also proud to sponsor and support several local teams, reinforcing its strong commitment to the communities it serves.

CREGG is also taking positive steps to reduce its carbon footprint and implement sustainable business practices. A collaboration with 3Sixty to track, measure and report on key sustainability metrics is helping the recruitment specialist to actively reducing emissions while implementing broader sustainability initiatives. The goal, says CREGG, is to lead by example, ensuring that its business practices reflect its responsibility towards environmental stewardship.

With a commitment to service excellence, a people-first philosophy, and a vibrant company culture, CREGG is setting new standards in the recruitment industry.

A trusted partner for business funding

We’re one of Ireland’s largest independent SME funders, and as a family-owned business, we truly understand what it takes to build and grow. For 20 years, we’ve provided specialist, flexible working capital finance, supporting businesses like yours with everything from improving cashflow and investing in new equipment to trading internationally. Whether you need funding for growth and expansion, corporate restructuring, merger or acquisition transitions, or simply boost your cashflow, we offer tailored solutions to meet your unique needs. Choose us as your funding partner, and we’ll fuel your business ambitions.

A trusted partner

For Bibby Financial Services – Ireland’s largest independent provider of funding solutions to SMEs – customer satisfaction and service quality are at the heart of its operation

On average, Bibby Financial Services, facilitates over €1 million a week in new funding limits to enable small and medium firms fund cashflow, expand their services, refinance or manage buy-ins or buy-outs. A peopleled business, the Bibby Financial Services team of over 35 experts offer support to businesses with an annual turnover from €750,000. With total funding capacity across Bibby Financial Services Group exceeding €1 billion, the financial services company is the first port of call for small and medium businesses looking for a trusted financial partner.

Customer satisfaction and service quality are at the heart of Bibby Financial Services. The company delivers tailored funding solutions directly to Irish businesses and through a trusted network of financial advisors, vendors, brokers and strategic partners, with a strong focus on relationship-driven support. Its Net Promoter Score of +57 and 96% client satisfaction rate reflects its consistent service excellence. Proactive feedback is prioritised through biannual surveys, onboarding check-ins and frequent inperson client meetings. The Customer First Week, Financial Literacy Programme and Service Promise further demonstrate its commitment to client success.

Partnerships also play a key role in service quality at Bibby Financial Services. A long-standing relationship with SBCI since 2016 has enabled the company to fund over 300 businesses

with a €70 million revolving fund. Bibby Financial Services is the only invoice finance provider in their scheme. An exclusive partnership with PTSB, launched in 2021, provides their business customers with Invoice Finance services to enhance cashflow and fuel growth transactions. This pioneering collaboration between a leading Irish retail and SME bank and a specialist lender is one-of-a-kind in Ireland.

As a specialist financier, Bibby Financial Services plays a vital role in Ireland’s financial services ecosystem, not only as an alternative to traditional banks, but as a collaborative partner. Our tailored funding solutions complement mainstream banking services, offering SMEs the flexibility and responsiveness they need to thrive. Through strategic partnerships with PTSB and the Strategic Banking Corporation of Ireland, we help bridge the gap between ambition and access to capital, ensuring businesses have the right support at every stage of their journey.

In 2024, Bibby Financial Services launched Cashflow Advance, its new cashflow top-up solution. Combined with a client’s Invoice Finance facility, Cashflow Advance provides up to 100% of their approved sales ledger. It supports periods of sustained growth or seasonal changes, as well as more specific business activities like M&As, restructures and turnarounds.

CUSTOMER SATISFACTION AND SERVICE QUALITY ARE AT THE HEART OF BIBBY FINANCIAL SERVICES. THE COMPANY DELIVERS TAILORED FUNDING SOLUTIONS DIRECTLY TO IRISH BUSINESSES AND THROUGH A TRUSTED NETWORK OF FINANCIAL ADVISORS, VENDORS, BROKERS AND STRATEGIC PARTNERS, WITH A STRONG FOCUS ON RELATIONSHIP-DRIVEN SUPPORT.

CORPORATE SOCIAL RESPONSIBILITY AND ETHICAL PRACTICES

Project Compass is a companywide initiative, building on values at Bibby Financial Services. The vision is to be ‘a family business, known for creating a better future together’. Project Compass focuses its efforts on four areas (compass points) to foster longterm sustainability – looking after the environment, providing great service to customers, offering a positive experience for people and contributing to the communities in which Bibby Financial Services lives and works.

Shaping Better Outcomes in Everything We Do.

Your Industry, Our Knowledge

If your current financial management/ERP system is holding you back, why not schedule a no-obligation conversation with one of our Noledge experts? We’ll help guide you on the path that’s right for your organisation.

The Noledge Group

Shaping better outcomes

At The Noledge Group, it’s all about creating tailored solutions for clients that simply work

Serving businesses across Ireland and the UK, The Noledge Group is the parent company of two well-established financial management and ERP system specialists: Envisage, a Sage 200 and Sage Intacct Partner and OSSM, a NetSuite Solution Provider. Committed to providing the right software for each customer, The Noledge Group creates lasting value through tailored, innovative solutions and the company’s ethos of “shaping better outcomes in everything we do”. Founded in 2014, The Noledge Group is on an upward growth trajectory, achieving €5.3 million turnover across the business in 2024. By the end of 2027, the group expects to be a €10 million turnover business.

DRIVING GROWTH AND EXPANSION

In October 2024, The Noledge Group announced an investment of €1.8 million to expand its services in Great Britain. This includes its first in-market office in Newcastle. The company forecasts turnover of €3.5 million in Great Britain by 2027 and is targeting industries including process manufacturing, retail, construction, distribution and field service management. Driving demand in GB is the increasing need among customers to find smarter ways to grow their businesses through automation and real-time data insights.

CUSTOMER SUCCESS AT THE CORE

Earlier this year, Envisage announced that it had deployed a Sage 200 business management solution to drive business growth for Italica, a family-run supplier of Italian wines and provisions to restaurants and hotels. To keep pace with Italica’s evolving needs, Envisage implemented the powerful Sage 200 system, which can flex and scale in line with business growth. The solution is boosting innovation, communication and productivity for Italica, wherever employees are. Meanwhile, in December 2024, OSSM announced that Irish plastics recycling company Novelplast is using its innovative NetSuite solution to support its mission to be a world leader in improving the sustainability of plastics. With OSSM and NetSuite, Novelplast has been able to save an average of 25,000 tonnes of plastic from entering landfill each year.

STRONG SENIOR LEADERSHIP

In 2024, the group appointed Chris Hawley as Managing Director for England, Scotland and Wales to lead The Noledge Group’s

expansion in Great Britain. Chris will strengthen the company’s presence in the market, assembling a team of experts to deliver its full suite of services to SMEs. In addition, Sinéad Galligani was last year appointed Chief Marketing Officer, a role that’s instrumental in driving business growth across the group.

COLLABORATION IS KEY

The Noledge Group is part of an ecosystem of leading partners and vendors and collaborates closely with industry peers to drive innovation. Last September, Envisage hosted a ‘Raise your Game with Smart Insights’ event in association with Dublin Chamber.

A panel session, which included special guest Felix Jones, then Assistant Coach of the England rugby team, explored the use of data and AI in both the business and sporting worlds.

The Noledge Group is committed to driving continued growth and expansion for the business, empowering customers with cutting-edge technology and ensuring innovation remains at the very core of the organisation.

COMMITTED TO PROVIDING THE RIGHT SOFTWARE FOR EACH CUSTOMER, THE NOLEDGE GROUP CREATES LASTING VALUE THROUGH TAILORED, INNOVATIVE SOLUTIONS AND THE COMPANY’S ETHOS OF ‘SHAPING BETTER OUTCOMES IN EVERYTHING WE DO.’”

Securing

Ireland:

We empower organisations to achieve great things, securely

Our full suite of professional, support, and managed cyber security services covers compliance, penetration testing and every aspect of cyber risk management, from identification and prevention to detection, response, and recovery.

We offer enterprise solutions & services, to all businesses

Setting standards in cyber security

Integrity360 is redefining what it means to be a European cyber security leader

Over the past three years, Integrity360 has evolved from a UK and Ireland-focused cyber security provider into one of Europe’s most geographically diverse and technically comprehensive security specialists. This transformation has been underpinned by a series of deliberate, high-impact strategic acquisitions:

• Nclose brought with it the cutting-edge CyberFire MDR platform and a skilled team across South Africa

• Grove Group expanded Integrity360’s global reach and significantly enhanced its SOC capabilities

• Adsigo strengthened the company’s PCI and compliance offerings across the DACH region

• Holiseum enabled the company’s expansion into France and the launch of a specialised OT and industrial cyber security practice.

Together, these moves weren’t just about scale – they were about expanding the depth and responsiveness of Integrity360’s services, enabling the company to better protect clients from both global and region-specific cyber threats.

Growth did not come at the expense of service. Throughout this journey, Integrity360 maintained an unwavering commitment to client support and knowledge sharing. Its

Security First conferences – held in Dublin, London, Milan, Stockholm, Madrid, Cape Town, Johannesburg and Belfast – brought together hundreds of professionals across Europe to tackle the challenges facing the industry today. These events are more than just conferences – they are training grounds for resilience and forums for collaboration.

Internally, Integrity360 has invested heavily in upskilling its teams and expanding its capabilities. A client-first approach remains at the heart of its service delivery, underpinned by a network of over 680 employees, including more than 420 cyber security specialists, operating across six SOCs in Europe and Africa. Its dedicated ‘Security First’ approach means security is prioritised. Integrity360 empowers clients to make informed decisions about their cyber security, ensuring that they have the knowledge and tools they need to protect their businesses. With Integrity360, cyber security becomes an enabler for modern business, not a hindrance.

The company’s growth strategy has consistently aligned with the core pillars of the CIA triad – confidentiality, integrity and availability. The introduction of managed services such as Managed Attack Surface Management (ASM) and Managed CNAPP was a direct response to client needs around data protection, infrastructure visibility and service continuity in hybrid, cloud, OT and IoT environments. These services deliver proactive threat detection and mitigation,

reinforcing the company’s commitment to delivering unified protection in increasingly complex threat landscapes.

Perhaps most importantly, Integrity360 has continued to innovate while remaining grounded in trust and quality. The company didn’t just adapt to industry changes – it anticipated them. Few organisations can match the breadth of its transformation in a single year, from entering new markets to developing cutting-edge solutions and thanks to its highly talented team, Integrity360 has achieved all this while preserving the confidence of clients and the integrity of its operations.

In 2024, Integrity360 redefined what it means to be a European cyber security leader. It set a new standard, one defined not only by technology and growth, but by strategy, support and impact. With a clear roadmap into 2025 and beyond, Integrity360 isn’t merely keeping up with the pace of change in cyber security – it’s setting it.

A CLIENT-FIRST APPROACH

REMAINS AT THE HEART OF ITS SERVICE DELIVERY, UNDERPINNED BY A NETWORK OF OVER 680 EMPLOYEES, INCLUDING MORE THAN 420 CYBER SECURITY SPECIALISTS.”

Ireland’s leader for FM Services

At Bidvest Noonan, we believe in exceeding expectations. By combining the talents and expertise of our exceptional people with advanced technologies, we transform FM solutions and elevate workplace experiences.

Exceptional Service, Everywhere

We invest in dedicated teams for all our key sectors, ensuring we deliver innovative and sustainable solutions that truly make a difference. Our growing portfolio of industryleading clients is a testament to our dedication to exceptional service.

Market-Leading Technologies

Our advanced digital platforms streamline operations, improving efficiency, safety, and performance. With continuous innovation, we elevate your experience and help you achieve your goals.

The Industry’s Best People

Handpicked for their talent and passion, comprehensively trained, and expertly managed, our people are dedicated to delivering exceptional results across every sector.

Committed to a Better Tomorrow

Sustainability and inclusivity are core to our vision. We work tirelessly to reduce our carbon footprint, embrace diversity, and uplift local communities.

Investing in tomorrow

As the leading provider of FM services in Ireland, Bidvest Noonan is on a mission to proudly create safer and healthier communities today, for tomorrow

One of the largest private employers in the country, Bidvest Noonan delivers a full range of integrated solutions such as FM services, cleaning, security and technical services to clients across a range of sectors. Its purpose is to proudly create safer and healthier communities today, for tomorrow.

CLIENT SATISFACTION

Bidvest Noonan maintains a client retention rate exceeding 90%, a reflection of its ability to build longterm partnerships based on trust, performance and innovation. The company has developed a dedicated Customer Experience (CX) team, a function that remains rare among FM providers in the Irish market. This team monitors and improves service quality using Net Promoter Scores, structured reviews and customer journey mapping. It plays a pivotal role in embedding client feedback into frontline operations and continuous improvement strategies.

The company’s impact on client environments is measurable and meaningful. In one major retail location, Bidvest Noonan’s facilities team helped reduce antisocial behaviour incidents by 20%, despite regional increases in crime.

PURPOSE HEROES: RECOGNISING FRONTLINE IMPACT

At the heart of Bidvest Noonan’s success is its people. The Purpose Heroes Programme recognises exceptional acts by frontline

colleagues who uphold the company’s purpose in extraordinary ways. To honour these contributions, the company launched the Purpose Hero Campaign, celebrating service excellence across the business. Purpose Heroes are recognised through tiered awards, including the opportunity to attend the Paris 2024 Olympic Games.

DISRUPTIVE INNOVATION: INVESTING IN SMART SOLUTIONS THAT DELIVER RESULTS

Bidvest Noonan invests in stateof-the-art systems and disruptive innovation to deliver smarter, more sustainable services. The company’s ‘Task’, a digital operations platform, enables paperless workflows, live reporting and operational insights that support better planning and accountability. The company also utilises dynamic workplace systems, sensor-based technologies that optimise space use and energy performance, reducing client energy costs by up to 20% and improving service efficiency by 7%. Bidvest Noonan also maintains a dedicated Innovation Team, focused on supporting operations across Ireland.

COMPLIANCE AND SAFETY: UNCOMPROMISING

STANDARDS

Compliance and safety underpin every service Bidvest Noonan delivers. Officers receive Mental Health First Aid, Counter-Terrorism, Fire Safety (Project Kestrel) and First Person on Scene Intermediate (FPOSi) certifications, equipping them to manage emergencies effectively.

SUSTAINABILITY

INITIATIVES: DRIVING ENVIRONMENTAL LEADERSHIP

Bidvest Noonan has embedded sustainability into every layer of its strategy and operations. In the fiscal year 2024, the company reduced its carbon footprint by nearly 12% and is moving quickly toward its 2045 net zero goal, with climate targets validated by the Science Based Targets initiative.

Initiatives include:

• Transitioning to a hybrid and electric fleet, with rollout accelerating across Irish contracts

• Deploying smart energy systems to help clients meet their sustainability targets

• Rolling out circular economy practices via the WSU project.

COMMUNITY AND INCLUSION: LEADING BY EXAMPLE

Bidvest Noonan is deeply committed to building a more inclusive, equitable and empowered society. Its award-winning Equality, Diversity & Inclusion (ED&I) strategy is supported by a governance council and embedded in leadership development, hiring and training.

Achievements include:

• 43% female representation on the Executive Committee

• Partnerships with Women in Business NI, Employment4All and others to support inclusive hiring

• Onboarding of over 30 Somali refugees into FM roles at Galway University Hospital.

1111 YEARS OF INNOVATION

From Viking longboats to modern container ships, Waterford has always looked outward. Today, the Port continues that tradition – connecting the South East to international markets with efficient, reliable services and a focus on sustainability. The journey continues.

A remarkable heritage

This year, Port of Waterford is celebrating an extraordinary milestone — its 1111th anniversary. Established by the Vikings in 914 AD, the port laid the foundation for what would become Ireland’s oldest city. For over 800 years, the port was the economic heartbeat of Waterford and its surrounding region.

Today, the Port of Waterford has evolved to play a pivotal role in Ireland’s economic landscape, particularly in supporting the thriving agricultural sector of the South East. It serves as a strategic hub for the import of over one million tonnes of bulk ingredients annually, while also facilitating the export of high-value dairy products — like butter, cheese and other refrigerated goods — produced by local farms and household-name brands. These exports depart twice weekly on container ships bound for Rotterdam, connecting Irish excellence to global markets.

The port also supports the national drive in construction and infrastructure. It handles significant volumes of raw materials for cement production — processed on-site at a dedicated facility — as well as large shipments of steel essential for construction projects across the country.

A long-standing tradition of innovation underpins the port’s longevity. As a pioneer of

containerisation in Ireland during the 1960s, the Port of Waterford’s container terminal remains a vital hub to this day. Continuous investment has enhanced its strategic connectivity, with direct access to the M9 and M11 motorways and the distinction of being Ireland’s only port with rail connectivity directly into its facilities.

Looking to the future, the port is poised to become a central player in Ireland’s green energy transition. For the past decade, it has facilitated the import of components for onshore wind farms. Now, with offshore wind set to become a major force in Irish energy, Waterford is positioning itself as a key support hub for construction support, maintenance, and logistics. The port’s credentials in this area are already proven; it is currently involved in a substantial and unprecedented maintenance project of Ireland’s only offshore wind farm, the Arklow Bank. From its Viking roots to its role as a forward-looking, green logistics engine, the Port of Waterford is a symbol of resilience, reinvention and regional pride. As it enters its second millennium, it is not just preserving a remarkable heritage; it is actively shaping a sustainable and prosperous future for the Southeast and the nation.

LOOKING TO THE FUTURE, THE PORT IS POISED TO BECOME A CENTRAL PLAYER IN IRELAND’S GREEN ENERGY TRANSITION. FOR THE PAST DECADE, IT HAS FACILITATED THE IMPORT OF COMPONENTS FOR ONSHORE WIND FARMS. NOW, WITH OFFSHORE WIND SET TO BECOME A MAJOR FORCE IN IRISH ENERGY, WATERFORD IS POSITIONING ITSELF AS A KEY SUPPORT HUB FOR CONSTRUCTION SUPPORT, MAINTENANCE AND LOGISTICS.”

Port of Waterford at 1111 - Ireland’s Oldest Port

Engineering Tomorrow’s Infrastructure

Engineering Tomorrow’s Infrastructure

Engineering Tomorrow’s Infrastructure

Our Core Sectors

Our Core Sectors

Water Infrastructure

Water Infrastructure

Energy Infrastructure

Transport and Civil Engineering

Energy Infrastructure

Transport and Civil Engineering

Building futures

In a sector facing fierce competition for talent and a growing demand for specialist skills, Coffey recognises that people are the foundation of everything it does

The company has gone beyond salary and standard benefits to become a workplace where individuals can build meaningful, long-term careers based on shared purpose, trust and growth.

EMPLOYEE RECOGNITION

Coffey believes in celebrating achievements, nurturing open communication and ensuring employees feel heard and respected. The company holds quarterly company briefings led by Chief Executive Officer, Odran Madden, to maintain transparency and ensure teams understand business goals and performance. Recognition is embedded into Coffey’s talent strategy, with regular performance conversations and personal goalsetting sessions. Recognition also happens organically – 9% of Coffey’s workforce last year joined through its employee referral programme, reflecting strong internal advocacy and satisfaction. Coffey is proud to be ranked among the top 10 in the Statista Top Employers in Ireland list for both 2024 and 2025, and to be recognised as the leading construction employer in the survey for both years. The 2025 results were published in the Sunday Independent in May.

BENEFITS

Coffey offers a comprehensive benefits package designed to support the holistic needs of employees, including health, financial security, family and flexibility. All employees have access to health insurance and a dedicated Employee Assistance Provider

(EAP), offering 24/7 support for mental health, financial and personal matters.

Recent enhancements to benefits include:

• Summer Hours Programme

• Enhanced maternity and paternity leave

• Increased annual leave entitlement

• Biannual compensation reviews to ensure pay equity.

DEVELOPMENT OPPORTUNITIES

Coffey invests in structured learning, formal training and on-the-job development to empower employees at every career stage. Professional development is encouraged, while Coffey has supported over 20 employees in a Career Pathways initiative with the Atlantic Technological University (ATU).

A focus on early careers is evident in the number of placements and entry-level opportunities:

• 20 placement students hosted annually

• Apprenticeships in civil engineering, electrical and pipe fitting

• Active involvement in the Skilled Utilities Operator Traineeship at Mount Lucas.

DIVERSITY & INCLUSION

Coffey is committed to a diverse, inclusive workforce. Its women’s group, Unlimited@Coffey, was established in 2022 and promotes career development, runs outreach programmes and mentors women across the business.

We:

• Recruit for underrepresented groups

• Deliver unconscious bias training for managers

• Employ staff from diverse backgrounds with 19% of employees from outside Ireland

COMMUNITY AND EDUCATION ENGAGEMENT

Coffey has strong ties with communities and educational institutions:

• Partnered with a DEIS school in Tuam through Business in the Community Ireland (BITCI)

• Host school and college visits, run transition year placements and attend career fairs

• Participate in STEPS Engineers Week

• Present at Engineers Ireland events.

EMPLOYEE EXPERIENCE

Coffey supports wellbeing, collaboration and growth through a range of internal programmes:

• Buddy programmes, mentorship and structured onboarding

• Quarterly conversations aligning goals and training

• Manager training on inclusive leadership

• Volunteering efforts including clean-ups, donation drives, and charity campaigns.

Coffey doesn’t just engineer infrastructure, it builds futures. Its people are at the centre of every project and every success. By combining meaningful recognition, robust benefits, development opportunities and inclusive initiatives, Coffey has built a workplace where employees can grow, contribute and belong.

Superior Service

Operated by Aidan and Ollie McDonnell, Synergy Stocktaking offers a highly sophisticated, custom-built stocktaking solution for the hospitality sector

Over the past 10 years, demand for an accurate, high quality stocktaking service has increased dramatically.

Stocktaking is more important than ever as reports show that shrinkage, theft and fraud is on the rise, particularly in the licensed trade.

Synergy Stocktaking is providing businesses in the hospitality industry with a turnkey solution that brings control and accuracy to the stocktaking process. Rather than simply counting stock, the team at Synergy Stocktaking looks to add value to a business by exploring ways of improving a client’s gross profit and identifying specifically where and why losses are occurring.

Synergy’s franchise package is a turnkey business and includes all necessary equipment needed to carry out the stocktake including a digital barcode scanner, unique keg scales designed by founder Aidan Mc Donnell to weigh any open keg of draught beer and a spirit scales that connects directly to the scanner to weigh open bottles. The company provides comprehensive training and support during the lifetime of the franchise and also provides sales training to ensure clients get a maximum conversion on leads.

In recent years, Synergy has also placed an emphasis on personal development. Two NLP (neuro-linguistic programming) trained coaches are on hand to help new and existing franchisees and their direct employees. With the aid of NLP techniques, franchisees can learn to manage their moods and emotions and “reprogram” the way they process information.

Synergy has also invested substantial amounts of time and resources into developing and improving its bespoke software and reporting systems. This will continue into 2025 with the development of an Ordering and Transfer App that franchisees can roll out in their own client sites.

The company has self-funded all its software projects from its own stocktaking software (Synergy Stockman) and adaptions of existing equipment to use in its bespoke stocktaking practices. To ensure continuous growth and increase efficiencies, profits have gone back into the business. Significant time is also spent in oneto-one meetings with clients to discuss any issues and ensure they’re completely satisfied with the service. Synergy has invested in the growth of its existing franchisees by adding three new direct employees and has also helped source replacement employees for franchisees.

So far this year, Synergy has added one new franchisee, with two more in the pipeline.

Synergy Stocktaking currently consists of Aidan and Ollie plus 10 head office employees. The company is now nationwide, with approximately 350 clients across Ireland including The Shelbourne Hotel, The K Club and Langtons in Kilkenny and was named ‘Service Franchise of the Year 2019’ and ‘Irish International Franchise of the Year 2024’ at the Irish Franchise Association Awards. With 17 franchisees – 14 in Ireland, one in Northern Ireland, one in Portugal and one master franchise in Czech Republic – along with an additional seven franchisee direct employees, the future looks bright.

RATHER THAN SIMPLY COUNTING STOCK, THE TEAM AT SYNERGY STOCKTAKING LOOKS TO ADD VALUE TO A BUSINESS BY EXPLORING WAYS OF IMPROVING A CLIENT’S GROSS PROFIT AND IDENTIFYING SPECIFICALLY WHERE AND WHY LOSSES ARE OCCURRING.

Move from knowing to acting.

Helping businesses navigate their energy journey

Pinergy is enabling business customers to take control of their energy requirements

Energy is a resource, not a commodity. That’s the ethos at Pinergy, a supplier of 100% certified green electricity to Irish customers up and down the country. The company, which became part of the Japanese Sojitz Corporation in 2024, helps customers navigate the energy transition by helping them understand their consumption and optimise their use of electricity. That support translates into practical, tailored advice for customers. Pinergy also advises customers on green energy technologies such as solar PV, energy storage, utility measurement solutions and EV charging to reduce their consumption of electricity from the grid. The company’s customer-led proposition is to Supply (renewable energies), Analyse (help customers understand their consumption of energy) and Transform (for the energy transition).

CLIENT ENGAGEMENT

Pinergy’s team of commercial energy consultants are experts in helping businesses navigate their own energy transition. Supported by best-in-class technologies and a contact centre in Dundalk, Pinergy customers can at a click see how they are using energy across single or multiple business sites. Christ Church Cathedral is an example of an enterprise that’s taking their energy consumption needs seriously. The Dublin cathedral has signed a Corporate Power Purchase Agreement (CPPA) with Pinergy, the first cathedral in Ireland to do so, thereby powering its operations using renewable energy sourced from Moneenatieve Wind Farm in Co Leitrim. The CPPA forms part of Pinergy’s Guarantee of Origin offering, which allows companies to purchase electricity generated from Irish wind or solar farms. This CPPA will meet 100% of the Cathedral’s annual energy requirements and support its sustainability ambitions to reduce its carbon emissions.

PINERGY’S TEAM OF COMMERCIAL ENERGY CONSULTANTS ARE EXPERTS IN HELPING BUSINESSES NAVIGATE THEIR OWN ENERGY TRANSITION.

INNOVATION

Pinergy excels in energy innovation in a number of ways:

• Smart Energy Integration via Acutrace –By integrating Acutrace’s analytics platform, Pinergy offers businesses innovative real-time insights and precise energy management

• Fully Funded Solar PV Solutions –Pinergy’s €30m initiative accelerates the widespread adoption of renewable solar energy by eliminating upfront capital costs

• Pinergy PowerUp –Pinergy’s EV charging platform, Pinergy PowerUp, provides businesses with a cloud-based solution to manage EV charging infrastructure

• CPPAs –Pinergy pioneers a CPPA model enabling businesses to procure renewable energy from generators in Ireland.

SUPPLY

By opting for Pinergy’s Green Electricity supply, businesses reduce their carbon footprint for Scope 2 and 3 emissions. In their first year using Pinergy, business customers can reduce their consumption up to 15%.

ANALYSE

Acutrace helps businesses to better understand how their buildings work across a range of utilities and energy platforms.

TRANSFORM

Pinergy helps customers with their longer-term energy needs through microgeneration technologies such as solar PV. Customers who invest in solar reduce their grid energy costs by as much as 50%.

OUR PEOPLE

Pinergy employs 140 people across its offices in Dublin, Enniscorthy and Cork.

CUSTOMER FIRST

Pinergy constantly tracks its customer satisfaction and its results are growing all the time.

• Net Promoter Score of +50 for the last 12 months

• Trust Pilot Score of 4.7

Pinergy is working on new solutions for energy utilising AI and delivering a promise that customers can optimise their energy consumption. Put simply, Pinergy wants to sell less electricity.

Redefining the pension journey for customers

Saol Assurance, trading as AIB life, is the first greenfield retail life assurance company built and launched in Ireland in a generation. A 50/50 joint venture formed between Allied Irish Bank (AIB) and Great-West Lifeco, Saol Assurance offers investment, pensions and protection products to AIB’s customer base through its digital advisor services. The company also recently launched a direct to customer digital investment product through AIB Mobile Banking app.

Powered by API architecture and cloud solutions, its ecosystem fosters connectivity among best-inclass providers – 30 cloud-based platforms and 50 core system integrations, creating an agile environment unparalleled in the life insurance market.

IMPACT & RESULTS

The culmination of AIB life’s innovative endeavours is a rich, user-friendly experience for both advisors and customers. Through dynamic fact-finding and automated advice processes, AIB life has revolutionised financial planning, empowering advisors to deliver tailored solutions with ease and efficiency. AIB life also launched a direct to customer investment solution in April this year through the AIB Mobile Banking app, with approximately 500 consultations completed to date.

With a clear vision to deliver a significant increase in market share within five years, AIB life is already experiencing exponential growth and positive customer engagement. Through innovative underwriting solutions powered by fintech platforms, AIB life achieved a 90% straight-through processing rate, significantly reducing interaction time and expediting decision outcomes. From 30,000 consultations annually, its innovative model is scaling to engage up to 500,000 customers within five years. Since launching, it has won the 2024 Celent Model Insurer Award for Digital and Emerging Technologies. The 2023 National Project Awards celebrating innovation in project management awarded AIB life Private Sector Project of the Year and Gold in Distribution in the 2025 Qorus Reinvention Awards.

INVESTMENT

AIB life’s innovation extends to its revolutionary use of technology to address key pain points in the life and pensions journey. Technology platform partners were selected based on Cloud capability and connected via API integrations, thus putting in-place a secure and resilient eco-system leveraging greenfield advantage. This

strategic partner eco-system that was implemented aligns with AIB life’s “digital first” ambition allowing further leveraging of insurance product innovation, digital advice and seamless customer journeys.

LEADERSHIP

At the heart of AIB life’s innovation lies its unwavering commitment to a customercentric approach and digital transformation. In Ireland, people are under-protected and rely on cash deposits instead of investing, and while people might have pension cover, it might not be enough in retirement. Incumbent models are largely face-to-face and heavily dependent on the broker channel. AIB life via Saol Assurance was established to address these needs and fulfil the business strategy of unlocking the potential of the existing AIB customer base, moving from a transactional model to a holistic model of customer financial management. By fostering a culture of innovation and collaboration, AIB life mobilised its ambition to build a greenfield insurance organisation capable of redefining the customer and advisor journey.

AIB life via Saol Assurance is helping customers improve their financial wellbeing

The global leader in embedded B2B payments

Leading Innovation

TransferMate is well on its way to becoming the go-to global payment infrastructure

As the world’s largest fintech payments infrastructure provider,

TransferMate enables businesses, banks and financial institutions to send and receive cross-border payments faster, more costeffectively and with greater security. Its proprietary network spans 92 countries and territories, providing clients with access to end-to-end, API-driven technology for international money movement, eliminating the need for traditional correspondent banking.

TransferMate serves businesses directly through payables, receivables and Global Accounts solutions and supports partners, banks, fintechs, ERPs and platforms through embedded payment integrations. With a single connection to its regulated infrastructure, institutions can offer frictionless global payments while maintaining full compliance.

Over the past two years, TransferMate has experienced rapid growth. Funds processed through its network soared from €18 billion in 2022 to over €62 billion in 2024. Customer acquisition has also accelerated, fuelled by integrations with major players including Barclays, Wells Fargo, AIB, ING, Fyorin and Delaware. Following significant investment from ING Bank, this growth helped the firm achieve unicorn status in 2022.

TransferMate is helping to tackle a major industry issue –international B2B payments remain costly, slow and opaque due to outdated models. TransferMate

replaces the traditional chain of intermediary banks with a direct global payments network. Clients save an average of $60 per transaction, enjoy improved reconciliation and reduce foreign exchange (FX) and admin costs.

The company’s bold ambition is to remove friction from global trade and become the default infrastructure for international payments. For banks and financial institutions, infrastructure from TransferMate enables them to expand their global payment capabilities instantly. Instead of building out costly licensing frameworks or correspondent bank relationships, they can plug into TransferMate’s network to deliver fast, compliant cross-border services.

The benefits are mutual. TransferMate’s embedded solution provides the company with access to millions of potential customers, eliminating the need for additional data collection or onboarding overhead. With just 15 current banking and FI partners, the company is already generating significant yearly flows, highlighting the scalability of its approach.

TransferMate’s long-term vision is to be the “microchip” of global payments, powering banks, e-commerce platforms, ERPs, procurement tools, payroll providers

and more. With major institutions already on board and more in the pipeline, the company is well on its way to becoming the go-to global payment infrastructure.

Unlike competitors, platforms from TransferMate can be fully white-labelled. Through TransferMate for Banks & FIs, partners offer their clients the benefits of our infrastructure while retaining full brand ownership and compliance oversight. Smaller banks and financial institutions can immediately start offering low-cost, fast international transfers under their own brand, leveraging the TransferMate network.

In 2025, the company introduced several advancements to enhance security and efficiency including an exapanded account verification service, auto-sweeping rules for global accounts, streamlined API onboarding, bulk education payments via Edvisor and Intrinsiq and auto-convert, which exchanges currencies at the source before the payment leaves its country of origin.

TransferMate is committed to providing a single access point for global payments, streamlining compliance, improving operational efficiency and simplifying crossborder transactions for businesses and institutions alike.

We’re not just keeping pace with innovation. We’re leading it.

SMALLER BANKS AND FINANCIAL INSTITUTIONS CAN IMMEDIATELY START OFFERING LOW-COST, FAST INTERNATIONAL TRANSFERS UNDER THEIR OWN BRAND, LEVERAGING THE TRANSFERMATE NETWORK.

Setting the standard in sustainability

ABP Food Group’s far-reaching commitment to environmental responsibility extends across its four divisions

Founded in 1954, ABP Food Group has put sustainability at the heart of its operations. The business, one of the largest agri-food businesses in Europe, consists of four divisions – beef and lamb, proteins, renewables and pet food. An overarching sustainability policy entitled “Doing More With Less” aims to reduce resource consumption across each division by 2030. Targets include a 60% reduction in water consumption, a 40% reduction in electricity and a 50% reduction in food waste. In 2018, the company also made clear its commitment to the Science Based Targets initiative (SBTi) on a 2 degree trajectory. This was revisited in 2021 in line with the 2015 Paris Climate Agreement goal of limiting global surface temperature rises to 1.5°C and validated in May 2024.

As a founding member of Origin Green, ABP has consistently led the way in sustainable practices and innovation, making significant strides in its target areas year after year. It’s commitment to sustainability has been repeatedly recognised and in 2024 was awarded the prestigious Origin Green Gold membership by Bord Bia for the fourth consecutive year. This is an accolade reserved for companies that demonstrate exemplary annual performance against their sustainability targets. Those targets range from raw materials, packaging, emissions, food waste and

water to biodiversity, community engagement, employee wellbeing and product health and nutrition. ABP’s green ambitions don’t stop there; the company’s decarbonisation plan aims to reduce emissions from circa 200,000tCO2e in 2021 to almost 116,000tCO2e in 2030. As of the end of 2024, the company had achieved 50,000tCO2e of the 84,000tCO2e target reduction – 62.5% of its 2030 target.

A GREEN AGENDA

Below are some of the projects undertaken within the company in 2024.

Packaging Initiatives

• All beef products are packaged in ‘recycle-ready’ padless Turloc trays that can be recycled back into clear PET food packaging products

• Since 2015 ABP has achieved zero waste to landfill, through identifying alternative routes for recovery of specific waste streams. Waste segregation is implemented in all areas to ensure all possible material that can be recycled is separated for collection

• ABP has 100% by-product recovery from every animal processed, having acquired four divisions to create this circular economy model. This creates value from every piece, whether it’s the generation of tallow in its CAT 3 facilities for biodiesel manufacture or the use of CAT 1 MBM to generate green electricity on the continent. The remaining material goes into petfood.

BIODIVERSITY

• ABP has made a commitment to plant 100,000 trees by 2030. This number is currently at 49,000 as of the end of 2024

• ABP’s lamb business, Irish Country Meats, partook in the 100 Million Trees project and planted a mini forest of 2,500 native Irish trees in November 2024

• In 2024, 190 trees were donated to local schools, with a further 205 planted with farm suppliers

SOURCING LOCAL

• All cattle and lamb slaughtered in ABP’s facilities in the Republic of Ireland are born and bred in the Republic of Ireland

• ABP’s Advantage Beef Programme improves the environmental and economic sustainability of the company’s family farm suppliers whilst building relationships through advice and support

• ABP and Sysco have partnered on a five-year regenerative farming demonstration monitor farm, used to educate local farmers to implement changes to improve their farms efficiency, profitability and sustainability

ENERGY & WATER EFFICIENCY

• All water and electricity outlets at ABP facilities are metered on sites to allow data acquisition and monitoring

• Compressed air surveys are done every 12 to 18 months to prevent leaks and wastage

ABP Food Group is the recipient of the 2025 Green Award for Sustainable Water Achievement Award.

More than just a business

Panda is a brand and a community of people that thrive on developing partnerships

As a proud member of the Beauparc Group, Panda is part of a network that collectively manages 4.3 million tonnes of waste across Ireland, the UK and the Netherlands. Its commitment to the circular economy is evident through its innovative recycling and resource recovery practices, ensuring minimal environmental impact while maximising resource value. Panda’s partnership with Aer Lingus is a prime example of this commitment. An initiative that could potentially change waste protocol within the global aviation sector, the two businesses developed a case study for The Department of Agriculture Food & Marine which concluded that if a recyclable product was carried off the aircraft in a customer’s hand, it could then be disposed of in a recycling bin within the airport. At least 60% of the waste coming off aircraft is clean, recyclable material and Panda is proud to be the first waste management company in Ireland to facilitate the introduction of recycling both on board and at the custom-built facility at Dublin Airport. Onboard recycling began its rollout on short-haul flights into Cork and Dublin, and overtime, it will extend to other airports and to longhaul flights. Collected material goes to Panda’s €10.5m recycling facility in Dublin, which services up to 450k tonnes of waste annually. Solar panels are installed on the building along with other energy measures, so the business generates more home-grown energy than it consumes. Panda’s fleet includes 32 refuse collection vehicles powered by cleaner compressed natural gas (CNG), significantly

reducing emissions. In a further step towards sustainability, captured landfill gas is also used to generate electricity, maximising energy recovery from waste. Day to day, Panda is proud of its initiatives around sustainability:

FLEET & FACILITIES

• First CNG Fleet & Filling Stations in Ireland, promoting cleaner fuel alternatives.

• Ireland’s first electric bin trucks, reducing noise and emissions.

CIRCULAR ECONOMY & INNOVATION

• Circular Economy Leadership –Managed 4.3 million tonnes of discarded resources.

• Investments in Robotics and AI – Implemented advanced sorting technology across facilities.

ENVIRONMENTAL IMPACT

• 95% recycling and recovery rate.

• Renewable energy generation, producing surplus renewable energy on-site and contributing to the national grid.

INNOVATION IN RECYCLING

• IBA Recycling – Processing Incinerator Bottom Ash (IBA) into recycled aggregate.

• Utilised AI and robotics to sort over 3,500 items per hour, increasing efficiency.

COMMUNITY ENGAGEMENT

• Compost Champion – A monthly initiative encouraging communities to engage in composting.

• Charitable Support & Sponsorship – Supporting initiatives through sponsorships for local schools, sports teams and foundations to promote wellbeing and stronger communities.

SHEQ & SAFETY CULTURE TRANSFORMATION

• New SHEQ Reporting System ‘Assure’ – Implemented across the business to improve hazard reporting (HITs), boost employee engagement, and enhance risk awareness.

FUTURE COMMITMENTS

• Launch of a Circular Economy Campus.

• Enhancing community engagement through educational outreach, charity support and sustainable development initiatives.

Helium Arts helps young people with lifelong health conditions, so we donate to Helium Arts.

Helium Arts is just one of hundreds of community initiatives supported by Bank of Ireland since 2020.

Begin Together

Bank of Ireland’s “Begin Together” initiative supports a diverse range of projects that endeavour to build resilience in communities across the country

Belonging to a vibrant and supportive community can be very rewarding. But great communities and thriving towns don’t just happen. They need tireless commitment and active support, now more than ever.

Fortunately, in many towns and villages there are inspirational people with vision, who are caring for those around them – and working hard to make things better for everyone. These individuals and groups are, through their actions, helping to address some of the pressing issues facing society today.

Bank of Ireland’s Community Investment focuses on building the resilience of a broad range of community groups across the island of Ireland, providing funds to help them to run existing programmes and to be better equipped to face whatever issues emerge. The groups supported include those who are disproportionately impacted by some of the most critical issues in Ireland today, as identified by Community Foundation Ireland and through ESRI data.

These groups include families and individuals living in, or at risk of, poverty, older people, people experiencing homelessness, the LGBTQ+ community, traveller and Roma community, people experiencing domestic abuse, migrants, asylum seekers and refugees.

This programme is delivered in close collaboration with the experts in Community Foundation Ireland, and Business to Arts and we continue to work with them to understand and identify the evolving needs of local communities. We remain committed to supporting these groups with a new grant round of €500,000 due to be revealed in summer 2025.

BANK OF IRELAND’S “BEGIN TOGETHER” INITIATIVE SUPPORTS PROJECTS THAT BUILD RESILIENCE IN COMMUNITIES ACROSS THE ISLAND OF IRELAND. SINCE 2020, IT HAS SEEN OVER €8 MILLION INVESTED ACROSS THREE FUNDS WHICH WORK TO DELIVER APPROPRIATE SUPPORT FOR THE DIFFERENT COHORTS IN NEED ACROSS SOCIETY – COMMUNITY FUND, ARTS FUND AND FUND FOR COLLEAGUES.

Bank of Ireland supports Mae Murray Foundation in Antrim with a project to enable and empower disabled people of all ages and abilities to become involved in social, recreational and leisure activities across Northern Ireland

Inclusion that benefits everyone

As Ireland’s leading forecourt and convenience retailer, Circle K is focused on creating sustainable, diverse and inclusive initiatives

At Circle K Ireland, Diversity, Equity and Inclusion (DE&I) are not just aspirations, they’re embedded into the organisation’s DNA. Through the “Be You at Circle K” initiative, the company has demonstrated a commitment to building an inclusive, equitable and diverse workplace. This reflects its core values of ‘One Team, Do the Right Thing, Take Ownership, and Play to Win’ and is powered by authentic leadership and a belief that inclusion benefits everyone.

STRATEGIC PILLARS OF INCLUSION

The “Be You at Circle K” strategy is structured around three pillars:

1. Inclusive Recruitment and Sustainable Employment for People with Disabilities

2. Inclusion Policies and Education through External Accreditation

3. Driving Success through a Diverse and Cross-Functional Be You Committee

INCLUSIVE RECRUITMENT AND SUSTAINABLE EMPLOYMENT

Circle K is committed to improving employment outcomes for people with disabilities and those from underrepresented groups. Through strategic partnerships with nine disability-focused organisations, Circle K has created a sustainable employment pipeline and in the last year alone, reached its 2026 goal of 3% of people with disability representation across the workforce.

INCLUSIVE POLICIES AND EDUCATION

Circle K is committed to ensuring education is at the heart of DE&I progress. Through its partnership with the Irish Centre for Diversity, the company has pursued external accreditation; in 2024, Circle K earned its first Investors in Diversity accreditation and is working towards the next level of certification.

POLICIES THAT DEMONSTRATE LEADERSHIP ACCOUNTABILITY INCLUDE:

• Fertility, miscarriage and domestic violence leave

• Menopause awareness and breastfeeding policies

• A zero-tolerance approach to discrimination and harassment.

DRIVING INCLUSION THROUGH CULTURE

In Circle K’s 2024 employee engagement survey, the question “Do you feel the company values Diversity, Equity and Inclusion?” received a score of 4.64/5, showing confidence among employees in the organisation’s approach.

LEADERSHIP COMMITMENT

Circle K has achieved strong progress in female leadership representation, with a 50/50 split at Store Manager level and a strong pipeline of equity across Assistant Store Manager level.

SOCIAL IMPACT AND COMMUNITY INVESTMENT

Circle K’s DE&I strategy is aligned with its Guaranteed Irish status, supporting its contribution to local employment and community investment. Through its partnership with FAI, the company launched the €30,000 ‘Kits for Clubs’ and the €100,000 Grassroots Giveaway initiatives to support local sports teams and charities across Ireland. Inclusion at Circle K is part of a broader strategy that also embraces sustainability. The company has:

• Transitioned its logistics fleet to HVO (Hydrotreated Vegetable Oil) fuel

• Shifted to 100% Irish renewable solar energy for stores.

LONG-TERM

IMPACT THROUGH EDUCATION AND COLLABORATION

Quarterly DE&I town halls, the Be You Committee and continuous focus on DE&I allow employees to share successes and collaborate on localised initiatives. Recent sessions have focused on Lunar New Year, International Women’s Day, Ramadan and Pride, with fantastic feedback from colleagues.

“Be You at Circle K” is not a standalone program, it reflects Circle K Ireland’s values in action. Through inclusive hiring, policy reform, community investment, and strong leadership, the company has built a DE&I strategy that is not only comprehensive, but measurable, impactful and sustainable.

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Uplifting Communities

Players are at the heart of The National Lottery, along with a dedication to enhancing communities

The National Lottery supports the Irish public interest by raising vital funds for Good Causes and placing customer experience at the heart of its mission.

DIGITAL TRANSFORMATION

The National Lottery has embraced change by upgrading its online platform and mobile app. Site navigation is simplified, game rules are clarified, the registration process is accelerated and faster, more secure purchasing is enabled – reducing friction and improving customer satisfaction across all digital touchpoints. The upgrades are designed with inclusivity and accessibility in mind. The National Lottery has implemented a responsive design that adapts across devices and screen sizes, ensuring consistency and ease regardless of platform.

PLAYER PROTECTION MEASURES

What sets The National Lottery apart from other gaming operators is its unwavering commitment to responsible gaming. It enforces unique access controls, including restricted play times – from 7am to 11pm – to help prevent problematic play behaviours. Individual spend limits for online players have also been implemented, along with enforced purchase limits in retail outlets.

ACCESSIBILITY FOR ALL

The National Lottery’s digital channels are designed to meet WCAG 2.1 AA accessibility standards, a benchmark in creating inclusive online environments. Key features include screen reader compatibility, high contrast mode and adjustable font sizes, all of which support users with visual or cognitive impairments. This ensures that services are accessible to every player, regardless of physical ability or digital literacy.

MEASURABLE IMPROVEMENTS IN CUSTOMER SATISFACTION

Significant investment has gone into enhancing customer care operations, with a real focus on First-Contact Resolution (FCR) and Service Level Agreement (SLA) adherence. Over the past year, The National Lottery’s team has implemented process improvements and efficiency measures, resulting in notable reductions in wait times and abandoned call rates.

RETAIL NETWORK EXCELLENCE

An extensive retail footprint is another cornerstone of The National Lottery’s customer service excellence. With one retail outlet per 1,200 adults, its physical presence is strategically distributed based on population density and customer demographics. This ensures ease of access for players across Ireland, from urban centres to rural communities.

CULTURE OF CONTINUOUS INNOVATION

At the core of its operational philosophy is a commitment to continuous improvement. The National Lottery’s digital roadmap is shaped by ongoing player feedback, analytics and industry best practices. It actively solicits feedback through surveys, in-app prompts and customer service interactions, using this data to drive meaningful updates to both digital and in-store experience.

The National Lottery’s journey has been one of purposeful transformation – anchored in listening to players, acting on insights and using innovation to drive meaningful change. By placing the player at the centre of every decision, it has built a more accessible, responsive and inclusive service that delivers genuine value to both players and retailers. The National Lottery is proud to enhance public trust and engagement through the National Lottery, not just as a source of entertainment, but as a vital public institution that uplifts communities through Good Cause funding.

THE NATIONAL LOTTERY’S JOURNEY HAS BEEN ONE OF PURPOSEFUL TRANSFORMATION – ANCHORED IN LISTENING TO PLAYERS, ACTING ON INSIGHTS AND USING INNOVATION TO DRIVE MEANINGFUL CHANGE.

Specialist MEP engineering contractor delivering industry-leading solutions of exceptional quality

Leading by example

With decades of experience delivering high quality, sustainable projects, strong growth is set to continue at Leo Lynch

Operating for 70 years, Leo Lynch is a specialist mechanical, electrical and process engineering contractor that supplies modular and bespoke mechanical, electrical and process engineering, offsite manufacturing (OSM), lift and shift and various turnkey manufacturing, engineering and construction solutions to the life sciences, advanced technology, food and beverage, commercial and data centre sectors. The foundations of the company’s success is its commitment to harnessing great client relationships and the ability to deliver outstanding quality projects with innovative solutions.

Significant investment has gone into increasing capacity and expanding Leo Lynch’s operations into the UK and Europe. Leo Lynch HQ has been completely revamped and new offices have been opened in Oxford, UK and Frankfurt, Germany. Two new offsite manufacturing facilities in Newbridge and Limerick have also been added to the network. A high growth strategy has seen annual turnover more than double over the past two years to c€85 million in 2024, with ambitions to grow this to €350 million by 2030.

Offsite manufacturing (OSM) plays an increasingly central role in the Leo Lynch service offering. Utilising the latest BIM tools and 3D modelling packages help

maximise efficiency and shorten delivery lead times. Maximising OSM capabilities gives Leo Lynch greater control over quality and delivery times and, also enables the company to deliver larger and more complex products and solutions with greater accuracy.

The leadership team at Leo Lynch is headed up by CEO Philip Smith, who is committed to driving the next stage of growth for the company. Several new faces have been added to the core management team over the past two years to help drive future growth. These include HR Director Christie Idemudia, Sales & Marketing Director Michael O’Hara, Operations Director - UK Sam McGill along with a new Operations Director for Data Centres Shane Lennon and Chief Operating Officer Christy O’Rourke. They join Chief Financial Officer Karl Brennan, Operations Director Ireland Shane Gillece and Engineering Director Brian Priestley.

The number of staff has increased dramatically in Leo Lynch over the last number of years - from 350 in 2022 to over 600 today.

A number of measures have been introduced to ensure Leo Lynch is a great place to work, including an employee-led social committee and partnerships with RediCare and The Lighthouse Charity to provide physical health and mental health supports for any staff member who may need them. ESG and sustainability are central pillars of the company’s drive to reduce its carbon footprint right across its supply chain. Focused on waste minimisation, this initiative aims to foster transparent and ethical procurement and production practices through the promotion of sustainable products, processes and services into everyday operations. This includes adopting low-carbon technologies, reducing, reusing and recycling materials where possible in addition to eliminating fossil fuel reliance, curbing non-essential travel and advancing biodiversity initiatives amongst other key goals.

ESG AND SUSTAINABILITY ARE CENTRAL PILLARS OF THE COMPANY’S DRIVE TO REDUCE ITS CARBON FOOTPRINT RIGHT ACROSS ITS SUPPLY CHAIN. FOCUSED ON WASTE MINIMISATION, THIS INITIATIVE AIMS TO FOSTER TRANSPARENT AND ETHICAL PROCUREMENT AND PRODUCTION PRACTICES THROUGH THE PROMOTION OF SUSTAINABLE PRODUCTS, PROCESSES AND SERVICES INTO EVERYDAY OPERATIONS.“

Celebrating people and adapting to evolving business needs

Terry

Spence, Director of Sales at One4all Rewards, on what makes One4all an exceptional brand

“From my perspective, One4all stands out because we help businesses celebrate and appreciate their people in a way that feels genuine,” says Terry Spence, Director of Sales with One4all Rewards. “With the Benefit-in-Kind exemption now raised to €1,500, companies have a powerful, flexible tool to reward loyalty, hard work and service.”

This change allows businesses to reward their employees with One4all Gift Cards, exempt from tax, PRSI, and USC charges, potentially saving up to €1,981.68 per employee. “This generosity directly benefits Ireland’s businesses and communities, strengthening relationships at all levels,” says Terry.

The Benefit-in-Kind exemption can also now be split across five payments. “That’s opened a world of possibilities for businesses to be more flexible and creative with their rewards. It lets companies celebrate achievements all year round, from service milestones, birthdays, recognition, maternity/paternity leave and hitting targets.”

DIGITAL THINKING

Digital transformation plays a huge role in how One4all connects with companies and their employees, with convenient digital gift cards allowing businesses to send rewards instantly by email or text to teams of any size. These can be customised with their company logo and

personalised with a message from the management team.

“Furthermore, photo verification for higher-load cards underscores our diligence in securing and protecting transactions,” Terry explains. “All these initiatives help keep us relevant, adaptable and aligned with a changing workplace and a growing market.”

MEETING NEEDS

“Over the last 10 years we ran the Shop4Giggles (formerly Shop4Crumlin) CSR campaign,” says Terry. This campaign supported the Children’s Health Foundation, supporting sick children and their families at Crumlin, Temple Street, Tallaght and Connolly Hospitals.

“During the campaign, every time a One4all Gift Card was spent in one of our online or in-store retail partners, we donated 50 cents to the Children’s Health Foundation to

support play therapy for children in hospital. Since the beginning of this partnership, we are proud to say that we have raised over €330,000 for the Children’s Health Foundation.”

This yearly campaign goes a long way to help and support families at the most difficult times. “As we look forward, we’re excited about growing and trying new things, while staying true to what makes us special. We’re developing products and services that help businesses celebrate their people in a more tailored and flexible way. Our closed-loop approach means we’re not just rewarding employees but also helping Ireland’s businesses flourish. As we expand into new markets like the USA, Australia, Switzerland and Poland, we’ll keep that local feeling alive, making sure we appreciate people and communities wherever we go.”

Fresh thinking

Since becoming CEO in 2022, Neil Hosty has ushered in a new chapter at Fexco, characterised by ambition, inclusivity and innovation. Under his guidance, Fexco has further strengthened its reputation as one of Ireland’s most dynamic financial and business services companies, and continued to expand its global presence through strategic growth and operational excellence.

PLANNING & ORGANISATION

Hosty introduced a multi-year plan focused on sustainable growth, operational excellence and digital innovation. He built a leadership team focused on protecting Fexco’s core strengths while enabling innovation, new services, and international expansion. Fexco’s digital transformation has enhanced customer experience, streamlined operations, and promoted sustainability. Fexco has invested in expanding its payments capability to become the leading Payment Orchestrator in the global cruise industry, now expanding those capabilities across new verticals. It launched SmartAssist AI to augment business processes and developed PACE, a platform that tracks flights globally and calculates emissions independent of aircraft operators. Fexco’s strategy focuses on delivering long-term value to clients, underpinned by its core values of Fresh Thinking and Deep Relationships. A successful brand relaunch and enhanced digital marketing have reinforced this positioning.

LEADING

Hosty places clients and employees at the centre of everything in Fexco. The company’s approach is grounded in listening to client needs and delivering meaningful solutions, all made possible by a team of dedicated, empowered people. His “One Fexco/Fexco Family” initiative

united global teams, celebrated diversity, and boosted collaboration. The result has been a more inclusive workforce, record employee satisfaction and significantly reduced attrition, well below industry benchmarks. In response to Covid-19’s disruption, Hosty focused on transparency and fostered unity across the organisation. This approach enabled Fexco to bounce back quickly, regaining pre-pandemic revenues within two years. At the same time, a refreshed leadership team was integrated into the successful multi-generation family owned business.

ORGANISATIONAL CONTROL

Under Hosty’s leadership, performance metrics continue to be better aligned to business outcomes. In 2023, Fexco reported operating profit of €24 million on total income increased to €178.7 million. This growth was fuelled by expansion into markets including Asia-Pacific, the Middle East, and Latin America. A key example is the partnership with Maya in the Philippines, launching Dynamic Currency Conversion across over 112,000 in-store terminals. Recently, the Business Services

Division saw expansion through new clients such as RTB, Táilte Eireann, Fáilte Ireland and Coimisiún na Meán, alongside the launch of Fexco Advisory Services, and new digital and AI services. Additionally, Fexco’s property management and financial services have expanded, including new initiatives for Irish credit unions.

COMPANY FUTURE

Hosty sees Fexco as a leading Irish business and global fintech innovator. Investment in R&D and targeted partnerships continues to open new markets and meet evolving regulatory and customer needs. As a key sponsor of Fexco’s ESG strategy, Hosty has embedded sustainability into operations, investment decisions, and governance. He established an Executive Sustainability Steering Group in 2022 and continues to champion community impact— evidenced by the growth of the RDI Hub, support for over 80 Irish startups, and lead sponsorship of the STEM Passport for Inclusion programme and support of many no-for-profit organisations across the globe.

FACED WITH CHALLENGES, NEIL FOCUSED ON CLEAR, OPEN DIALOGUE WHILE BEING TRANSPARENT ABOUT THE COMPANY’S DIRECTION.

anMakingimpact

A people and community focused business, Sodexo Ireland is a world leader in sustainable food and workplace experiences at every moment in life

With over 3,000 colleagues on the island of Ireland, Sodexo Ireland is a workplace catering and total facilities management company which forms part of the global Sodexo Group. Sodexo’s mission is to work together with its clients, to improve the quality of life of all those it serves through sustainable food and workplace experiences.

Sodexo Ireland has experienced significant growth over recent years with some substantial new business wins, complemented with an average year on year customer retention rate of 98%. Sodexo takes great pride in its employee value proposition, fostering a positive culture within the workplace.

LEADERSHIP & VISION

The collaborative and strategic output of the country leadership team at Sodexo Ireland has enabled the company to transform from a service provider for its 200+ clients across the island of Ireland into a workplace experience leader in the industry. Led by Managing Director, David Fox, Sodexo Ireland continues to invest into key leadership roles, ensuring its position in an ever-evolving market.

Sodexo Ireland was recently awarded the Overall Excellence in Facilities Management award at the 2025 Facilities Management Awards. This award recognised Sodexo’s outstanding performance in delivering integrated facilities management solutions across a diverse range of sectors where the judges outlined “Sodexo’s dedication to enhancing workplace experiences, implementing cuttingedge efficiencies and prioritising client satisfaction sets it apart as an industry leader. This achievement reflects the hard work and expertise of the entire Sodexo Ireland team, reinforcing its position at the forefront of Irish facilities management excellence.”

Sodexo holds proudly, the Business in the Community Ireland (BITCI) Business Working Responsibly mark, a certification of its responsible and sustainable business practices. Sodexo Ireland is also Origin Green accredited and received the Business and Finance ESG Awards ‘Net Zero Carbon’ accolade in 2024 and 2025.

SOCIAL IMPACT

Sodexo Ireland’s social impact vision for 2030 is focused on four pillars – People, Planet, Places and Partners. It will continue to lead its industry on social mobility, offering all its people opportunities to develop in an environment that inspires them to act with purpose and thrive in their own way. Net Zero 2040 is within reach and by 2030, Sodexo will have decarbonised a large proportion of its business, reducing its emissions across all three scopes by 55%. Through its Stop Hunger Foundation, Sodexo will deliver local impact in the communities it serves, through grants, hands-on volunteering and skills transfer to a network of charity partners that direct support to where they see the greatest need. Sodexo Ireland provides valuable support to supply partners, sharing expertise, encouraging increased supply chain diversification, sustainable practices and innovation.

SODEXO IRELAND IS PROUD OF THE IMPACT IT IS MAKING IN THE COMMUNITY WITH ITS PARTNERS SUCH AS OPEN DOORS INITIATIVE AND A LUST FOR LIFE.

Shaping Exceptional Workplaces, Every Day

We create exceptional workplace experiences – from fresh, nourishing food to seamless facilities management. Our integrated services are designed around your people and purpose, helping teams thrive and businesses grow.

Discover how Sodexo can transform your workplace.