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THE NOLN PODCAST NIXING THE FIX

The Federal Trade Commission recently sent a report to Congress detailing some of the tactics that dealership service centers and OEMs use to divert maintenance work to their shops.

NOLN brought in the expert to talk about the main points in a two-part podcast.

Joanna Johnson, policy advisor for the Automotive Oil Change Association (AOCA), has been working for years on issues that this report covers. In this episode, she talks about some of the tactics that OEMs use to direct service and how this report shines a light on issues that need to be addressed.

Be sure to check out part two with Joanna, which digs into the new frontier of connected vehicle technology. Telematics will change the way service centers work with vehicles, and this is the arena in which vehicle technology, Right to Repair, and independent aftermarket issues collide.

THE NOLN PODCAST LOAN FUNDAMENTALS

With businesses opening back up and shops seeing strong performance through the first half of 2021, many operators are looking to make investments in their shops. Often, that might involve borrowing finances, and for this episode of The NOLN Podcast, an expert in the field breaks down the basics for planning and execution of a loan to have the biggest impact on your business. Josh Jones is the chief revenue officer at the small business lending firm Kapitus, and he joins editor Matt Hudson to talk about how operators can find the right loan and prepare to work with lenders.

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PODCAST

THE NOLN PODCAST

NOLN has expanded its offerings of podcasts, bringing four monthly episodes to the airwaves. The podcast brings operators and industry experts to the screen to go in-depth with the editorial staff on topics that matter to shop owners.

Listen to all the episodes and subscribe at: noln.net/podcasts.

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