

ARLI HOMES


The Journey



We are committed to making your building journey seamless from beginning to end, therefore this guide has been designed to help you understand what to expect at each key stage of your build.
From design and build to delivery, our dedicated team will offer support every step of the way.



Pre-Investment
2. Pre-Contract Stage 1 3. Pre-Contract Stage 2



The Collaborators
Pre-Investment
New Home Expert
Pre-Contract
Client Service Co-ordinator
Interior Designer
Pre-Construction
Client Service Co-ordinator
Permit Co-ordinator
Accounting Team
Construction
Client Service Co-ordinator
Site Supervisor
Accounting Team
Home Concierge
Home Concierge Co-ordinator
Home Concierge Supervisor
Pre - Investment Stage


During the pre - investment stage, we bring transparency to a complex process by collecting information about your building needs to present the most appropriate design, accurate pricing and processes upfront. We also provide resources via our website and social media platforms for you to research in your own time.
Our New Home Experts are available to guide you and give you all the information you need to make an informed decision when choosing the best builder for you.

How you can start


WEBSITE - Review our website www.arlihomes.com.au to see if we are the right builder for you.
DESIGNS - Click on the ‘Design’ tab to view our floorplan and façade options
INCLUSIONS - Click on the ‘Inclusions’ tab to view our inclusions and compare us against other builders
ESTIMATOR - Click on the ‘Home Estimator’ tab to get an indication of our pricing and to receive an instant quote
DISPLAY - Visit one of our display homes and receive a personal tour with one of our New Home Experts
GATHER – Information about your land: The following information is important for us to be able to understand the requirements of your land:
Contract of sale, Plan of subdivision, Developer guidelines, Developer engineering showing fall and fill on land, Level 1 compaction report if available, Building envelope plan, MCP or other covenants





We will prepare a preliminary estimate to give you a general indication of prices before proceeding to the next stage.




Next Steps
Once you have reviewed your Preliminary Estimate, make an appointment to meet with one of our New Home Experts to prepare your New Home Estimate. Bring along your land information and any other notes or questions you may have. Have a think about what upgrades you may like such as cooling, flooring, ceiling heights etc.. Our New Home Experts will gather the information you have provided and then work on your New Home Estimate with our Estimating Team. We undertake a detailed process to make sure your New Home Estimate is accurate and tailored for you.
We will prepare a New Home Estimate for you


We will assess your site with all the information you have provided. A pre assessment report is then prepared for the Estimating Team for quoting.
WHAT WE CONSIDER WHEN PREPARING YOUR NEW HOME ESTIMATE:
• Site Works
• Rescode compliance
• Developer guidelines
• Authority requirements
• Bushfire requirements
• Corrosion requirements
• Overlooking requirements
• Energy rating requirements
Sometimes we can accurately price these items at this stage and sometimes we need more information. We will let you know what has been included in your New Home Estimate and if there is anything pending.

Requirements to consider


Bushfire: It is common for some new estates to be considered bushfire prone at the time of selling land and then this is changed at the time the titles are released. In this case, we will insert the bushfire requirements as an allowance in your contract and this can be credited to you as a post contract variation once the permit is issued should it not be required.
Overlooking: We may not know the extent of your neighbouring dwellings at this pre-assessment phase so an allowance will be made for overlooking windows. If this is not required when we apply for your building permit, the amount can be credited to you as a post contract variation once the permit is issued should it not be required.
Energy Rating: Energy ratings are subject to many variables so an allowance will be made for possible upgrades required and this will be confirmed once an energy rating is obtained.



Next Steps
Once the New Home Estimate is complete, your New Home Expert will contact you to meet about the estimate and discuss any further questions you may have. Some items may be removed and some may be added depending on your requirements. You will also be presented with a siting of your new home on your land to ensure the design fits and generally complies with Res Code.


Preliminary Works
Contract
The next stage is to sign a Preliminary Works Contract to enable us to obtain and prepare all the relevant documentation required for the signing of a New Home Contract.
This is a transparent process that includes two stages and requires a payment of $5,000 at the commencement of each stage.
Your pricing will remain valid for 9 months from the time you sign your Preliminary Works Contract.


Documents For Review

Please review our other documents guides in conjunction with this Journey Guide (click on links to view)

HIA Contract Sample

Premium Selections Guide

Premium Electrical Guide

What to Expect at Handover Guide

Maintenance Guide
A Step-by-Step Guide to Financing Your Home
Step
1: Submitting the New Home Estimate for Pre-Approval
Your journey begins with submitting your Arli Homes New Home Estimate to a broker for pre-approval. This crucial step allows you to gauge your eligibility for a home loan and sets the financial groundwork for your upcoming build. To ensure a smooth process, be meticulous in providing a ccurate information about your financial situation and respond to any additional information requests from your broker.
Step 2: Obtaining Bank Pre-Approval
Once your New Home Estimate is submitted, the next step is obtaining pre-approval from the bank. This pre-approval acts as a green light, indicating the bank's willingness to lend you a specified amount for your home construction. It's important to carefully review the pre-approval terms and conditions and confirm your financial readiness to move forward. Remember, this pre-approval is typically valid for three months, giving you time to finalize your plans. You should provide a copy of the pre-approval to your Arli Homes New Home Expert.
Step 3: Signing the New Home Contract and Formal Approval Submission
With pre-approval in hand, it's time to take the exciting step of signing your New Home Contract. Once the contract is signed, promptly submit it to the bank for formal approval. This stage involves a comprehensive assessment of your financial history, creditworthiness, and the feasibil ity of your proposed home construction.
Step 4: Obtaining Formal Approval from the Bank
The final stage of the journey involves obtaining formal approval from the bank, ideally within 2 weeks of signing the new home contract. This comprehensive review ensures all aspects of your financial profile align with the bank's lending criteria. Continue to stay engaged with the bank, providing any necessary information promptly, and seeking clarification when needed. You should provide a copy of the formal approval to your Arli Homes Client Service Co-ordinator.
Moving Forward


Your New Home Expert will now hand you over to your Client Service Co - ordinator who will look after you for the remainder of your journey with Arli. It is important that you ensure all required changes and upgrades are captured with your New Home Expert before moving to the next stage. You will be asked to sign the final New Home Estimate, siting plan, marked up plan and Preliminary Works Contract. This information will be used proceed Stage 1. Once the handover takes place, any changes after this time will incur a variation fee. Please ensure any requirements and changes are discussed with your New Home Expert prior to signing the documents.

Pre - Contract Stage 1


You will receive a phone call from your Client Service Co-ordinator who will be your main point of contact throughout your build journey with Arli Homes. Your Client Service Co-ordinator will give you a timeline for receiving working drawings and soil test and survey and will also discuss some potential time slots for your Selections Day.
Whilst waiting for the working drawings, you may have some questions or further variation requests. It is important that you make a list of these and discuss them with your Client Service Coordinator at your Selections Meeting where you will run through your drawings in detail and discuss any further changes that can be accommodated. We are unable to accommodate change requests before the first set of working drawings are complete nor any structural changes once the final working drawings have been issued. If you have any general questions you can refer to the Q&A section on our website.



Things to Think About
TEMPORARY FENCE
You may also consider installing a temporary fence around your vacant land whilst waiting for construction to start to avoid others dumping rubbish or excess soil. We expect the land to be clean and free of debris prior to commencing construction. Please note that this temporary fence must be removed before we commence construction.
Pools, perimeter boundary fencing and landscaping construction is to be completed by you after handover.


Things to Think About
COLOUR SELECTIONS
Spend some time thinking about your colour selections. Review the guides we have prepared and save some photos of home interiors that inspire you. The more you prepare and research the better the outcome will be on Selections Day. Make notes of the colours you like and bring it with you on the day. You can also visit our suppliers and Wollert display home to view larger samples or go online and order some samples to be sent to you. This is a good way to see the colours in person before the selections meeting.
You can also view our Colour Palette Schemes


Things to Think About
ELECTRICAL
Your electrical layout is tailored to the way you live. Spend some time thinking about it before Selections Day. Print out your floorplan first and have a think about where you would place furniture such as beds, bedside tables, sofas, lamps, then draw lighting and power points accordingly. It doesn’t have to be professional or look pretty but it’s great if you can start thinking about and discussing it. You can list your questions so nothing is missed on the day.
Your tailored selection day with our Interior Designer – a one on one experience at our studio in Port Melbourne.

Selections Day – What to Expect


The meeting generally runs for around 3 - 4 hours and is held at our studio in Port Melbourne. It is designed to be an easy process with simple selections for maximum impact. The meeting is broken up into three parts:
1. Interior and exterior colour and product selections – with our Interior Designer Fotini Malivindi
2. Electrical design – with our Interior Designer Fotini Malivindi
3. Working drawings review and discussion about next steps –with your Client Service Co - ordinator

Selections Day – What to Expect


INTERIOR DESIGNER
We start off discussing your external colour palette, looking at things like bricks, render, window and roof colours etc… We will prepare a flat lay of your final colour choice that you can photograph.
We then follow with discussing your internal colour palette, looking at things like flooring, cabinetry, wall paint colours etc… We will again prepare a flat lay of your final colour choice that you can photograph. We will prepare samples of all interior selection items for you to take home with you. We will record the selections to be inserted into your contract specification document.
We then discuss your electrical layout. We will sketch the layout in front of you and make any notes of specific requirements. A complete electrical plan that includes all requirements and switching will be drawn and provided to you on the day.


Selections Day – What to Expect

We will discuss:
1. New Home Estimate
2. Plans
3. Selections
4. Variation requests
5. Next steps
6. HIA contract
7. Finance

Selections Day – What to Expect

After the meeting you can expect to receive:
• Full list of selections with images
• Electrical layout with legend and pricing
• Print out of full working drawings

Please be reminded that we only allow one selections meeting which includes colours, electrical plan and upgrades requests. Any further meetings will require an additional meeting at an upfront cost of $600 per meeting.

Preliminary Tender

After the Selections Day we will get to work on finalising your Preliminary Tender. This document will include:
1. Updated working drawings
2. Specification document
3. Soil test and feature survey
4. Property Information
5. New Home Estimate with estimated site costs


Registered Building Surveyor

We will appoint a Registered Building Surveyor on your behalf to do the following:
• Issue the building permit
• Conduct mandatory inspections at the following stages:
• Placing footing (pre slab)
• Prior to pouring (steel)
• Completion of framework (frame)
• Final inspection (occupancy)
• Issue the occupancy permit
The Registered Building Surveyor has a statutory responsibility for ensuring buildings are safe to occupy, energy efficient, accessible and meet all legal requirements. They review, analyse and assess plans for compliance to current standards, conduct inspections and issue relevant legislative permits, certification and approvals.
Private Building Inspector

You may appoint a Private Building Inspector to conduct inspections on your behalf. Please note that we will only respond to meetings and reports provided by the following companies:
Inspect 365 Correct Inspections
Jim’s Inspections
The Home Inspection Hub Above Board Inspections Landmark
Inspections
The decision to support these companies is based on client satisfaction which stems from transparency, efficiency and non-misleading information in an inspection report. The private building inspectors that we support follow these three key elements and do not glorify their reports with irrelevant information which leads to client uncertainty and doubt. Therefore, the relationship between all parties is maintained at a high level with transparency and efficiency to ensure that the overall build journey is a positive experience. And they have great Google reviews check them out!
We will also:
- Charge $500 for responding to each report and this will be discussed with you at contract signing stage.
- Extend your build time by 30 days
Pre - Contract Stage 2

We will now commence Stage 2 of the Preliminary Works Contract. This will include
• Energy rating
• Developer approval if required
• Council report and consent if required
• Engineer design
• Building Surveyor initial assessment
We will review all the documents and update the working drawings accordingly. We will submit the final New Home Tender for your review and approval. Once approved we will proceed to sign your New Home Contract. Please note contract days to be inserted into your New Home Contract:
Single storey - 270 days
Double storey – 370 days


Contract Signing


There will now be a checking process where the full contract is reviewed by our team to ensure the documents are correct and ready for construction. This may take some time but please be assured we take care in this process. Once the documents are ready, they will be sent to you for your full review before signing your New Home Contract on DocuSign.
Once the contract is signed you will receive a link to download your own copy which you can send to your bank as required. Please keep these documents in a safe place. Also note that the working drawings are not the final set of permit drawings, these will be sent to you once the building permit is issued and may have further changes which we will advise you of. Any changes or variations after this point will be formalised as a Post Contact Variation.



Once we have issued your Home Warranty Insurance, you will receive an invoice for the 5% deposit (less any previous deposits paid). For any enquires relating to invoices, payments or receipts please contact our accounts team directly on ar@arli.com.au at any time during your build journey.
You will need to secure your unconditional finance approval and provide us with evidence of this approval. If you are using your own funds to finance the build you will need to provide us with evidence of your capacity to pay the contract price.
At this point, your bank may ask for the permit approved plans. Your broker may contact us directly or you can request it on behalf of the broker. It will take around 4 weeks to obtain the permit approved plans and these will be provided to you as soon as we receive them.

Pre-Construction
Site start can commence when:
1. You have paid Council Infrastructure Levies (required for the building permit)

2. The building permit is received
3. Unconditional finance approval (or evidence of capacity to pay) is received
4. Site is clear and clean
5. You have obtained your Asset Protection Permit
If you have appointed a private building inspector, please let us know what stages they will be inspecting and if they require any documents.
If there were any changes during the post-permit stage, they will be reflected in a Post Contract Variation that you will need to sign before we start construction. This may include a credit for bushfire/overlooking or other items as required. This is not an opportunity to make further changes.
Your Client Service Co-ordinator will provide a site start date and the details of your Site Supervisor.


Construction

We will now prepare for site start activation. We will conduct a site assessment and get back to you if your site needs to be cleaned before we can commence. Please note that we can only accept vegetation that is maximum 20mm high. Any higher will require additional work to remove. We will also inform you if your site has any survey pegs missing. If we are building on a boundary, you will need to have any fencing on that boundary removed.
You will be allocated a Site Supervisor who will be your on-site point of contact moving forward. It is important that your Site Supervisor is present with you whenever you are on site to ensure your health and safety and to be able to answer your questions directly and efficiently.
You will receive a letter to confirm the formal site commencement date from your Client Service Coordinator . This is called a Notice of Commencement.
The first inspection will be initiated by your Client Service Co -ordinator on behalf of your Site Supervisor at slab stage. After that, you will have a site inspection at frame, lock up, fixing and practical completion stage. It is best to keep all questions relating to site matters ready for the relevant site inspection so you can get direct answers from your Site Supervisor. Additional site inspections may be arranged upon request at an additional fee.
All enquires should be directed to your Client Service Co -ordinator in the first instance. During construction you will receive site progress updates from your Client Service Co-ordinator .
We ask that you treat our team members in a respectful manner. We are here to help you and give you the best experience whilst building your dream home. Please respect our team by not engaging in unnecessary and excessive communications and only call during working hours on Monday to Friday. You may email any time and we will do our best to get back to you as soon as possible. It is recommended that you collate your questions for an upcoming site meeting as we may not be able to answer every question that is sent via email.


Construction
CONSTRUCTION TIME
We will keep you updated if there are any delays on site such as wet weather or supply delivery delays. A letter will be provided, formalising extension of time required.
SERVICES
We will arrange for the connection and pay for the usage of electricity during the build. The electricity account will be handed over to you at completion. You will pay for water rates and associated usage during the build. You will also pay for any gas connection and usage during the build.
PRIVATE BUILDING INSPECTOR
For private building inspectors, we require at least 48 hours notice for each inspection and the meeting should be arranged with the Client Service Co-ordinator. For pre-slab inspections there is only a small window for the inspection so this should be closely managed by you, your inspector and the Arli Site Supervisor. Invoices are still required to be paid within 7 days of invoice due date regardless of private building inspector reports.
Building Stages


Construction will process through these various stages of which you will be invoiced at the completion of each stage.

We use Method 2 for our progress claims due to our different approach to building that allows us to provide a premium finish at handover.




Completion

As completion draws near, a feeling of excitement and anticipation!
Here’s what you can expect:
• You will receive a Notice of Completion – this will identify the final day of construction as per your New Home Contract.
• Your Site Supervisor will contact you to conduct the practical completion inspection within 7 days of receiving the Notice of Completion. During this time you will go through the home together and discuss any items that you would like rectified before handover. This inspection is separate to your PBI inspection.
• We will also send you the final claim and final account including any outstanding claims or credits. You should provide this to your bank along with the Certificate of Occupancy. Your lender will want to complete an inspection prior to releasing the final payment which can take a few days to arrange and complete.
• Important: Please do not book anything important for the day of handover as we cannot guarantee the exact day due to your bank being able to process the final payment.


Completion
What Arli is Responsible For:
1. Completing home as per plans and specifications and issuing a ‘Notice of Completion’
2. Obtaining occupancy permit
3. Conducting final PCI inspection with owner
4. Rectifying agreed items from PCI
5. Raising final invoice
6. Handover of completed home
7. 90 day maintenance inspection

Completion

What
You Are Responsible For:
1. Providing occupancy permit to bank/lender
2. Arrange PBI inspection with guidance from builder (if applicable)
3. Obtaining home and contents insurance be active as soon as handover has occurred
4. Services to connect - noting that gas, electricity and water have already been connected in your name
5. Internet and Telephone connections
6. Attend PCI Inspection
7. Pay final payment prior to handover, banks will require the OP and insurance to release funds

Handover

• Once the final payment is received, including payment for all outstanding variations, we will contact you to arrange handover of keys. This can be done at your new home or at our office in Port Melbourne. You will also receive some hard copy documents which are generally warranties and instructions manuals for appliances installed
• We will provide you with a downloadable link which will include all the relevant documents including plans, warranty booklets, how to booklets, landscaping guide, permits
• We will arrange for electricity to be changed into your name from the day of handover. A gas account has already been created in your name. Our energy supplier is Energy Australia. You may opt to change the supplier once you move in.
• Remember to keep your home well maintained, it needs your TLC once you move in!

Maintenance

Now you have moved in and it’s time to settle in!
• Our Home Concierge will call you a few days after handover to introduce and explain the process moving forward. If there is anything urgent you may contact us, otherwise we will be in touch again in around 90 days to book in your maintenance inspection with our Maintenance Supervisor. After this inspection we will arrange some days to get trades to your home to rectify items as required.
• You can also read our Maintenance Guide for more information and contact details for warranty providers.
• We will also provide a RACV Emergency Home Assist subscription service which you can use for 12 months for ‘emergency works’ that may be required.
• Please review our What to Expect at Handover document for more information




Feedback
Feedback is important to us, and we encourage you provide your feedback on your experience so far. Any suggestions for improvement are welcome and can be provided via our feedback form or emailing feedback@arli.com.au You can use this feedback email at any time during your journey with us to give us feedback or to escalate any issue that you feel is not being resolved in a timely manner.