March 2024 Apartment News Magazine

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6

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CALENDAR OF EVENTS

MARCH

6 - CRHP (Spring) #4

Wednesday, 8:30 am–12:30 pm, Online

13 - CRHP (Spring) #5

Wednesday, 8:30 am–12:30 pm, Online

19 - Board of Directors Meeting

Tuesday, 6 pm, Online

20 - CRHP (Spring) #6

Wednesday, 8:30 am–12:30 pm, Online

27 - CRHP (Spring) #7

Wednesday, 8:30 am–12:30 pm, Online

27 - AAOC Trade Show Load In

Wednesday, 12–5 pm, OC Fair & evenT CenTer, see page 45

28 - AAOC Trade Show & Conference

Thursday, 9 am–3 pm, OC Fair & evenT CenTer, see page 45

APRIL

3 - CRHP (Spring) #8

Wednesday, 8:30 am–12:30 pm, Online

4 - Apartment Maintenance & Repair Series (Beginner) #1

Thursday, 9 am–1 pm, BuFFalO mainTenanCe, inC., see page 13

8 - Intellirent Screening & Marketing mOnday, 10–11 am, Online

9 - Fair Housing Certification Training

Tuesday, 1–4 pm, Online, see page 15

10 - CRHP (Spring) #9

Wednesday, 8:30 am–12:30 pm, Online

10 - General Membership Meeting

Wednesday, 7–9 pm, elks lOdge, see page 5

11 - Apartment Maintenance & Repair Series (Beginner) #2

Thursday, 9 am–1 pm, BuFFalO mainTenanCe, inC., see page 13

Apartment News

15 - Leasing & Marketing Techniques mOnday, 10 amOnline

16 - Board of Directors Meeting

Tuesday, 6 pm, Online

17 - CRHP (Spring) #1

Wednesday, 8:30 am–12:30 pm, Online

18 - Apartment Maintenance & Repair Series (Beginner) #3

Thursday, 9 am–1 pm, BuFFalO mainTenanCe, inC., see page 13

23 - Sexual Harassment Prevention Training

Tuesday, 9–11 am, Online, see page 39

24 - CRHP (Spring) #11

Wednesday, 8:30 am–12:30 pm, Online

25 - Apartment Maintenance & Repair Series (Beginner) #4

Thursday, 9 am–1 pm, BuFFalO mainTenanCe, inC., see page 13

MAY

16 - Tribute Awards

Thursday, 5:30–10:30 pm, riChard nixOn liBrary, yOrBa linda

20 - Welcome Home OC

mOnday, 10–11 am, Online

21 - Board of Directors Meeting

Tuesday, 6 pm, Online

22 - General Membership Meeting

Wednesday, 7–9 pm, sanTa ana elks lOdge

27 - Memorial Day mOnday, OFFiCe ClOsed

30 - Lunchtime Learning

Thursday, 12–1 pm, Online

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805 (714) 245-9500 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President John Tomlinson

n First Vice President Randy Combs

n Second Vice President Denise Arredondo

n Vice President Legislative Council

n Treasurer

Amy Fylling

Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms Stefanie Koslosky

n Immediate Past President Frank Alvarez

Directors

n Christine Baran n Rick Roshan

n Alan Dauger

n Craig Kirkpatrick

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n Jerry L’Ecuyer

n David A. Cossaboom n Nick Lieberman

n Nicholas Dunlap n Edward Masterson

PRESIDENT’S MESSAGE

Engaging Elected Officials—Effectively

“The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows the great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.”

—Theodore Roosevelt, “The Man In The Arena” Speech (1910)

We’ve all heard the saying, “Showing up is half the battle.” But, the question remains, upon arrival into the political arena, how can you be confident you will capitalize on the opportunity?

Last month, I shared my January President’s Message—focused on the importance of engaging with local, county and state officials regarding legislation pertinent to your business and the importance of advocating for your interests—with a notable political

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

speech writer and consultant who resides in Orange County.

He offered a number of tangible suggestions on ensuring the other half is not only present, it’s powerful:

“When preparing advocates to present before committees or governing bodies I recommend an outline that includes:

• A personal introduction.

• A statement succinctly describing the outcome you’re advocating for.

• Support for your position with relevant facts and specific, verifiable sources.

• A conclusion that summarizes the outcome you’re advocating for and your “ask.”

You should be aware that most public hearings limit a speaker’s time. I suggest rehearsing your presentation to meet the time requirement. Don’t be afraid to build credibility with statements of endorsement by specific people or organizations.”

Above all, remember that productive persuasion seldom includes vitriol. Like riding a motorcycle, it is important to keep your eyes—and your audiences—on where you want to go and

not on the obstacle.

A shining example: When AAOC’s state legislative advocate, Ron Kingston spoke before the Orange County State Legislative caucus last year, he managed to consolidate his priorities into a one-page leave-behind document that summarized the key points in his presentation. Keep in mind, leave behinds should be impactful or they are likely to end up in a recycle bin. It’s also worth remembering that a gift of any kind is subject to the strict rules of the Political Reform Act and that most Legislators adhere to a “no gift” policy.

Motivated, and now enabled, I hope you will consider being part of AAOC’s delegation for the California Rental Housing Association’s annual Legislative Day (April 9–10) in Sacramento. If you are interested in joining your fellow AAOC members to share your perspectives and experiences as a rental housing provider, please contact Chip Ahlswede at chip@aaoc.com and find out how you can get involved.

Yours truly and respectfully,

General Membership Meeting

Winning Estate Planning Strategies

Sponsored by:

Estate planning is about more than just a simple will or revocable living trust. Yes, estate planning is at the center of taking control of where your assets go at your death and avoiding probate, but they also allow you to ensure your properties can continue to be managed appropriately should you become incapacitated.

Proper estate planning can also help you minimize or avoid estate taxes, reduce income taxes, as well as plan for the shocking impositions of property tax reassessment. It can also create a path to protect the wealth and properties you have worked so hard to create.

Gain a better understanding of these estate planning principles, plus learn about:

• Estate taxes becoming more aggressive in 2026.

• Two of the best estate planning tools currently being used.

• How to transfer an asset while retaining an income stream.

• Avoiding property tax reassessment on transfer of California real estate.

Featured Speaker:

The “Justice for Renters Act” —A Tragedy in the Making?

The curtain has dropped on Act One of California’s 2024 election year production. Most of the races in the Primary Election on March 7th had predictable outcomes despite the quantity of campaign mail and advertising on television, radio, and social media making it seem like most races were far more competitive than they really were. The incumbents seeking reelection to the U.S. House of Representatives or the California Legislature either won or finished in the top two of their respective open primary races and will face off against a single opponent in Act Two—The General Election on November 5th. Thanks to redistricting four years ago and the creation of fairly reliable safe seats for these incumbents, the outcomes of these races will likely be just as predictable except where there are open seats due to incumbents being termed out of office or having not sought re-election in order to run for another office.

As our brief post-Primary Election intermission comes to an end this spring, we know the plot will thicken as Act Two in our election year production begins. In Act Two, we can also count on there being some drama —perhaps even some melodrama—and maybe even some comedy or possibly some farce. What we don’t want in Act Two is General Election tragedy—particularly for the rental housing industry.

The “Justice for Renters Act” state ballot initiative will appear on the General Election ballot this fall. It is the third attempt by AIDS Health Care Foundation founder and president Michael Weinstein to throw the doors wide open to radical rent control throughout California. You may recall that his prior attempts via Propositions 10 (2018) and Proposition 21 (2020) both went down to defeat, but we cannot assume the same outcome will befall this year’s initiative (proposition number yet to announced).

If approved by California voters, the “Justice for Renters Act” would repeal the state Costa-Hawkins Rental Housing Act of 1995 and open the door for local jurisdictions to impose their own forms of radical residential rent control. This could include rent control on new multifamily construction, multifamily housing built after 1995, and even single-family home and condominium rentals. It could also result in the imposition of “vacancy control” which would prohibit rental property owners and operators from bringing

their units up to market rents when they have vacancies.

I think you can see exactly how Act Two could very quickly turn tragic if we are unsuccessful in defeating the “Justice for Renters Act” in November. If you value your rental property investment and you wish to preserve your rights as a property and business owner, then please take steps to join the fight to defeat this initiative. Your first step can be a contribution to AAOC’s MultiCounty Property Rights PAC to help the statewide opposition campaign.

The stakes have never been higher for the rental-housing industry. If we fail to defeat the “Justice for Renters Act” rental property owners and operators will face a dire future for which they (and our industry) may never fully recover. Donate generously based on what you stand to lose if the initiative were to pass, your rent increases were limited to below CPI, and other draconian measures were adopted that would further cripple your operations and your future.

A base contribution of $500 + $50 per unit is recommended—more if you believe strongly enough in the need to defeat this ballot initiative. Donate online at https://www.aaoc.com/store/ aaoc-issues-pac or mail a check payable to “Multi-County Property Rights PAC” to 1601 E. Orangewood Ave., Suite 125, Anaheim, CA 92805.

Security

Technology

Accuracy

Paperless

Broad Expansion of Tenant Protections on Legislature’s Agenda

By the numbers:

• 5,269—New state legislative bills introduced for the two-year, 2023–2024 session.

• 2,200—New state legislative bills introduced for 2024—over six, short weeks.

• 194—New bills identified by AAOC as pertaining to residential rental property/housing.

• 81—New bills (of the 194) prioritized by AAOC as “Tier 1” top-priority bills.

As we enter the third month, of the second year, of the two-year state legislative session, here are the highlights of just some of the recently introduced bills that are already on AAOC’s radar.

Interest on security deposits.

Assembly Member Lori Wilson (D—Suisun City) seeks to change the law regarding security deposits and screening fees. She seeks to make two key changes in existing law. Lessors (residential rental property owners and their agents) would be required to deposit tenant security deposits into interest-bearing bank accounts within 30 days of receipt. If enacted, lessors would be then obligated to return the security deposit along with the interest to the lessee upon tenancy termination.

The other key change in law the Assembly Member proposes that is significantly different from existing law is that the bill seeks to adjust the screening

fee annually based on the CPI, to capping the fee to $50 without any provision for CPI adjustments. This change departs from a law that was negotiated with all interested parties in the late 1990s. That law initially set the screening fee at $30 per applicant and allowed for an annual CPI adjustment which has seen the cap increase over time to this year’s maximum fee of $62.02.

Additionally, the bill outlines scenarios in which lessors would be required to refund the screening fee. These scenarios include situations where the fee is not used for its intended purpose which includes failing to perform personal reference checks or obtain credit reports, or if the applicant is not selected for tenancy. The last example is particularly troubling. Interestingly, the bill also seeks to require lessors to include a clear statement of the refund policy in all tenancy application forms.

Lessors may be required to allow pets.

Assembly Member Matt Haney (D— San Francisco) recently introduced AB 2216. He explains the reasoning behind the bill is that there are more lessees than there are lessors. Mr. Haney’s research turned to Zillow listings and found that 18% of apartment listings in Sacramento allow cats and dogs.

Mr. Haney’s supporters determined that 829,000 tenants have pets in their units without the knowledge of the lessor. They claim that the “cause for concern due to damages that are unable to

be mitigated.”

The Humane Society of the United States firmly believes that household pets are an integral part of families. The Society has adopted, as part of their support for the bill, the position that housing is a fundamental right that should not be limited because lessees are “forced to choose between keeping their pet or putting a roof over their head.”

Mr. Haney’s bill proposes to prohibit applicants from inquiring about pets on rental applications and aims to eliminate extra monthly fees, commonly known as “pet rent.”

In our judgment, this bill is extremely problematic. It does not take into consideration factors such as damage, the interests of other tenants, the design of rental units that cannot accommodate the needs of pets, etc. This measure is unquestionably one that will engender spirited debate.

New State office could be established to strengthen tenant protections.

Yes, you read it right! AB 2187 by Assemblymember Isaac G. Bryan (D— Los Angeles) is proposing to create an Office of Tenants’ Rights and Protections. This would be in addition to the state and many local governments setting aside millions of dollars for tenants to have a “right” to counsel. Mr. Bryan is actively pursuing the measure. He is exploring how lessors would pay for the costly operation of establishing and operating the office.

Election 2024: Rent Control Ballot Initiative Another “Perfect Storm”

The level of “chicken little” panic that occurs these days is tiresome. Tuning into any media outlet, covering any topic, you will find that every situation is “the worst possible situation” for everything.

Remember the “Hurricane” that we had a few months ago?

Remember how the auto market was going to crash and cripple the economy?

Remember how the Transfer Portal was destroying College Football?

It does not stop there...

• Gasoline is the most expensive that it has ever been.

• College admissions are the hardest they have ever been.

• Infrastructure is the least maintained it has ever been.

• Food production is the worst it has ever been.

And now...the cost of housing is the highest it has ever been, and our old friend at AIDS Healthcare Foundation has a solution for who will pay for it— You!

Michael Weinstein is at it again, seeking You to endure most of the cost of housing.

Yes, the same Michael Weinstein who brought us Propositions 10 and 21, which sought to expand rent control in our state, will be back this November with yet another ballot initiative seeking to not only expand rent control, but also eliminate other protections for

landlords provided under the CostaHawkins Rental Housing Act of 1995.

“Wait... is this the same guy that the LA Times exposed as a slumlord in several different articles, and that The Real Deal showed has provided “Inhumane Conditions” in his AIDS Health Care Foundation operated housing on Skid Row in LA?”

Yeah...that is the one—and to take it a step further, he has called his opponents antisemitic for organizing against him...which is as empty an accusation as is his claim that he cares about tenants’ rights.

Granted, he has lost a great deal of his power and political influence since Proposition 21 was defeated by a 60/40 margin, but that does not mean his proposal has lost support.

In fact, if anything, it has gained traction due to continued increases in housing costs since 2020 when he last launched this offensive on the rentalhousing industry. Beyond that we have seen a slew of tenant protection laws come into effect across the state, and through Sacramento since Proposition 21 was defeated.

Additionally, tenants’ rights groups are organizing across the state. Currently, there are at least 11 different cities in California that will have rent control related initiatives on their November ballots.

• A statewide initiative

• 11 local initiatives

• Organized support for the concept

• A high turn-out election in November; and

• Escalating housing costs being top of mind.

As much as I hate the alarmist nature of our current state of politics, we are facing a massive uphill battle. And I have not even mentioned the worst part yet.

The cost of running statewide campaigns has risen significantly as well. With the expansion of digital communications, social media engagement, and micro-targeting messaging, we can identify and activate the right people to show up to vote and execute successful campaigns. However, that ability comes with a great financial cost.

Which is why our fundraising efforts at AAOC are so critical.

We need You to come through and represent to this state that we will not allow such a divisive individual to dictate how we should operate our rental housing businesses when he cannot even keep the rental properties he operates up to code.

There are now seven months until the election.

• Seven months to step up and defend your industry.

• Seven months to protect your property investments.

• Seven months to protect your business.

If every member of our association

Watch — continued on page 12

Watch — continued from 10

contributed $500 + $50 per unit to the AAOC Multi-County Property Rights PAC—those funds could have a meaningful impact in the statewide effort to defeat this year’s “Justice for Renters Act” ballot initiative.

Even better we would be able to support:

• An effort to raise the vote threshold to pass taxes in this state; and

• Qualify and pass an initiative that would put an end to this deceptive practice of non-profits using ancillary revenue to fund ballot

initiatives that attack our industry.

Make your contribution today!

Donate online at www.aaoc.com/ store/aaoc-issues-pac or mail a check payable to “AAOC Multi-County Property Rights PAC” to 1601 E Orangewood Ave., Suite 125, Anaheim, CA 92805.

Sacramento — continued from 8

Expansion of enforcement actions of the state Civil Rights Department (CRD).

Existing law authorizes the CRD to enforce civil rights laws relating to housing and employment. For decades the department has sought to gain and maintain the rights of individuals’ employment and housing free from discriminatory practices. Recent changes in the law also authorizes the state attorney general, the county district attorney, city attorney, or any person discriminated against to file a civil lawsuit when there is reasonable cause to believe someone is infringing on civil rights. The law also allows for civil remedies for civil rights violations and penalties. The remedies can be quite significant. AB 2232, by Assembly Member Brian Maienschein (D—San Diego), would extend the authority to bring a civil action. It is important to note that the CRD, like the attorney general, county district attorney, city attorney, or any other person generally writes the complaint, would investigate

it and makes a determination if a discriminatory practice may have occurred at no charge. The ever-present question is how much more authority is needed to investigate a discriminatory practice?

Obligations of lessors to make repairs.

Current law requires lessors to maintain rental properties and dwellings and to undertake necessary repairs to make the property habitable. Exceptions to this requirement include if the lessee significantly violates the lease and causes a material breach of contract. AB 2059 by Assembly Member Heath Flora (R - Ripon) seeks to amend current state law which would allow a reasonable time to rectify repairs. The measure proposes that a repair undertaken within 30 days post-notification is considered sufficient evidence that the lessor acted with a reasonable timeframe, thus the lessor would be given a rebuttable presumption affecting the burden of producing evidence. We like the direction of the bill but note that it has a long way to go. If the author is to be successful, the bill will likely have to undergo significant amendments. One of the amendments that must be addressed is to maintain the obligation of a lessor to respond to emergencies, interior premises water repairs, etc.

AT&T proposes to abandon landline service.

AT&T is facing mounting criticism and opposition over its proposal to scrap landline service in most of the state. Increasing opposition is now coming cities and counties, rural areas, seniors, and the disabled communities. The opposition claims that residents

could be left without a communications lifeline in case of a natural disaster, power outage, or health crises. Counties are threatening to subpoena to obtain information about how cutting landlines could adversely affect rural residents.

AT&T has applied to the California Public Utilities Commission (CPUC) to be dropped as the “carrier of last resort,” a designation requiring it to provide phone service to anyone wanting it in its service area. The telecommunications giant argues that fewer than 7% of households in its territory uses traditional landline services which, because of the requirement no longer serves a “valid public purpose.” Further, AT&T claims that cell phone and internet phone service can replace landlines and in the event of power outage and disaster-damaged infrastructure have shown those technologies to be unreliable. AT&T also believes that copper landlines are outdated and there are more advanced technologies that are available which include higher speed communications like fiber and wireless.

Stay tuned for updates on these bills as the year progresses.

Next month, we will feature other substantive and extremely important issues that would affect rental housing providers.

APARTMENT MAINTENANCE & REPAIR SERIES

[BEGINNER COURSE]

GENERAL MAINTENANCE - April 4

Hands-on maintenance instruction & demonstrations

What your maintenance technicians should know

Making a unit ready to rent without breaking the bank

DECKING - April 11

INSTRUCTED BY:

PLUMBING - April 25

Hands-on, plumbing instruction & demonstrations

Averting potentially costly plumbing problems

Learn the tools and tricks of the trade that can save you time and money

INSTRUCTED BY:

April 4, 11, 18 & 25, 2024

BUFFALO

INSTRUCTED BY:

MEMBER RATE: $250

NON-MEMBER RATE: $375

PER CLASS OPTION

MEMBER RATE: $75

NON-MEMBER RATE: $100

Questions & Answers

I recently attended one of your “rent control” seminars and you mentioned that my property could fall under two completely different sets of “tenant protection” laws. Can you explain how that would happen?

Sure. If your multi-family building is more than 15 years old and located in a city that has “just cause” tenant protections but no “rent control” provisions (e.g., Buena Park), it would be controlled by two separate sets of tenant protections. The rent would be controlled by the local rent control laws, but the reasons for which you could terminate a tenancy would be governed by the Tenant Protection Act of 2019.

I own a six-unit building with six parking spaces. Each unit gets a single space and additional cars have to park on the street in the surrounding neighborhood. I recently had a vacancy. A young man and his partner ended up renting it and everything was fine until they started parking their second car in everyone else’s parking spaces. In the last 30 days, I’ve received four complaints. I’ve spoken to them about it and they promise to stop parking in others’ spaces, but they just keep doing it. Can I tow their car? Can I evict them if they keep it up?

Generally speaking, your rental agreement or “house rules” should address the parking rules. Provided they state that parking is assigned, and that each unit gets only one space, you can control the situation. The first move is to ask the neighboring tenants to put their complaints in writing if they haven’t already done so. Next, make sure you have the proper signage up in the parking area. In most instances, the sign must contain specific language, including the police department’s telephone number and the California Vehicle Code section allowing you to tow vehicles. Each city’s requirements can vary, so be sure to contact the police department to obtain their specific requirements. After you’ve got those two tasks completed, serve a written warning and, if they fail to comply moving forward, you can tow their car. Additionally, you always have the right to serve them a Notice to Cure Covenants requiring them to follow the provisions of your rental agreement. In the event they refuse, you can terminate the tenancy. Admittedly, towing may be the more cost-effective method and will certainly get their attention.

I’ve rented apartments for decades. From time to time, I have two tenants who just can’t get along. Recently, I started receiving complaints in text messages from one tenant complaining about another tenant. He says the neighboring tenant is “intentionally” being loud while he is trying to

sleep. Of course, the other tenant denies he is doing anything wrong and says it is “the other guy causing all the problems.” Both think I should be the one to solve their problems. The challenge is they are both good tenants who have never really had any issues with anyone else and I can’t really tell what (or who) is causing the problems. What am I supposed to do about this? Anything? Can I tell them to settle their own disputes between themselves?

Apartment living inherently involves people living in close proximity to one and other, and each tenant should know that you expect them to act in a civil, polite, and courteous manner toward their neighbors. Moreover, you expect them to communicate directly with each other about minor issues or inconveniences, rather than texting you each time one of them looks at the other one sideways. Nonetheless, even if you make that clear, it is likely you will be dealing with neighbor disputes for the rest of your days. It is important to treat them both fairly and equally. One complaint is just as valid as another. Still, you are not a mediator or a go between, and you shouldn’t be expected to broker peace between them. You are a housing provider and not a therapist. Having said that, if the issues elevate to anything serious, you may need to step in. In the event their disputes (or disputes between other tenants) ever rise to the level of threats

Fair Housing Starts with You!

Certification Training for Rental-Housing Providers

Are you and your employees due for a refresher in local, state, and federal Fair Housing laws? Are you certain your operational policies and practices would stand up in court if challenged in a discrimination lawsuit?

This comprehensive certification webinar will provide you with the information you need to stay up-to-date and in compliance with evolving fair housing laws, as well as the opportunity to have your Fair Housing questions answered by the experts.

Training topics will include:

n Tenant selection criteria

n Protected classes

n Reasonable accommodations & modifications

n Occupancy limits

n Children, pets, and service & support animals

n Management policies & best practices to avoid discrimination

n The Fair Housing Council as a resource for rental-housing providers

Instructor: Fair Housing Council of Orange County

Date: Tuesday, April 9, 2024

Time: 1 p.m. to 4 p.m.

Location: Zoom Webinar

Cost: $80 AAOC Members

$100 Non-Members

* Includes Fair Housing Certificate

DEAR MAINTENANCE MEN

Dear Maintenance Men:

We are getting bids for the driveway of an apartment house. Each contractor has his own opinion about the scope of work. It becomes confusing and difficult deciding which bid is the best. What’s the best way to evaluate and select a contractor. Anne

Dear Anne:

“Apples and Oranges” bids are very common and not unique to the asphalt trade. Every contractor has different materials and suppliers which they are not only familiar with but experienced in the application. As with any profession, a diagnosis, procedure, product, and cure may vary. This is why a second opinion is always encouraged and necessary. We too often consider the “three bid” rule as a tool to compare pricing and do not delve deeper into quality, workmanship, application, or other specification which can dramati-

cally increase or decrease the costs related to our repairs.

It is best to develop a scope of work, with drawings which identify, in detail, the following. This will ensure all other contractors are bidding on the same scope:

Areas to be covered, replaced, repaired in square feet and outlined in site plan.

1. Clearly identified type and quantity of asphalt mix, slurry, sealer. This is very important as most asphalt is recycled and diminishes in quality.

2. Which equipment will be used to address repairs and distribution of materials (compaction and heavy rolling equipment is key).

3. Communicate your long term or short-term expectations.

4. Ask that the application warrants against “pooling” or “ponding.”

5. Look for proper compacted thickness according to load. (Example: 2.5” of laid asphalt and then compacted 2” by roller.)

6. Monitor all work being performed to ensure the contractor is adhering to the contracted specifications. Ask that a supervisor is always onsite.

7. Scrutinize the lowest bid very carefully.

8. Require all other industry standard practices, insurance, contract language be in the agreement.

Visit California’s Contractors State

License Board at www.cslb.ca.gov for additional tips on how to protect yourself. Google your state’s “Contractors State License Board” for similar information.

Dear Maintenance Men:

I have a bathroom sink that drains slowly. I have already snaked the drain and found no stoppage. When I remove the pop-up assembly and have an open drain, water whooshes down with no problem. However, with the pop-up in place, water backs up into the sink and drains very slowly. Paul

Dear Paul:

Most bathroom sinks have an overflow hole near the top edge of the sink. This hole serves two purposes: 1) Acts as a safety drain to keep the sink from overflowing should the water rise above a certain level in the sink; and 2) The overflow hole also serves as an air vent for the sink when the water levels are above the pop-up plug. The overflow hole allows air to escape through the drain and the water to evacuate more efficiently.

What has happened is hair, toothpaste, grime, etc. have built-up and sealed off the overflow drain where it exits just below the pop-up assembly plug. Most snakes are too big to go through the overflow drain. Alternatively, a speedometer cable will work great, or even a long zip tie will work. Push the cable or zip tie down through the overflow hole at the top of the sink and push any gunk out into the drain. Use water to

help push the debris out the overflow drain, a funnel works great to direct a good flow of water. If you cannot get the overflow to drain, disassemble the main drain assembly to gain access to the overflow drain exit. Once the overflow drain has good airflow, the sink should drain a bit faster. If this does not solve the problem completely, look at restricting the water flow coming out of the faucet. Use a restrictive aerator to cut down on the GPM of the faucet.

Dear Maintenance Men:

Our residents are complaining that the laundry room dryer is not drying the clothes in a timely manner. We checked the dryer and there is plenty of heat being generated. What do you think the issue is? Sherri

Dear Sherri:

You are describing a classic clogged dryer exhaust hose or line. In a laundry room scenario, there are sometimes long exhaust tubes, and this tube will accumulate lint over the years. This will make the dryer’s exhaust very difficult to work efficiently. Luckily, this is a very easy DIY fix!

1. Go to a Home Depot or a Lowes Home Improvement Store and purchase a dryer duct cleaning kit. Most kits are good to clean about 12 feet of ductwork and extra lengths of rods are sometimes available if your ducts are longer.

2. If your dryer is easily accessible, pull the dryer away from the wall and remove the flexible tube from the dryer. Clean out all the lint that has accumulated just inside the dryer exhaust port.

3. This is a good time to replace the flexible tube between the dryer and the wall or hard exhaust tube.

4. Connect the brush that came with the vent cleaning kit with the first section of cleaning rod. The cleaning kit comes with a number of cleaning rods and brush.

5. Connect the first section of the cleaning rod to a drill motor set on low. Push the brush into the exhaust tube in the wall or along the floor. Using the drill motor to turn the brush in a clockwise rotation. If the dryer is difficult to access, start cleaning from the far end of the exhaust tube and work your way to the dryer. Pro Tip: If the dryer is connected to the tube and you are starting the cleaning from the outside going in, turn on the dryer

on “Air Dry.” The air pressure will help push the lint out the tube as you clean the tube with the brush.

6. Continuing with the clockwise rotation, pull the brush out and clean off the accumulated lint. Attach a second rod to the first one. Again, only turn the drill motor in a clockwise rotation. If you reverse the rotation, the rods could come loose in the exhaust tube.

Maintenance Men — continued on page 19

COVER YOUR ASSETS

Q1 2024 Investor Check-In

Sometimes these articles write themselves—figuratively, not literally, of course, and I have to specify that in the age of ChatGPT. There are plenty of jokers inputting data into a prompt and asking a computer program to write an article using the data. Heck, even Sports Illustrated got caught doing that for UCLA Football, though admittedly I’ve wondered if I could have ChatGPT watch a game or two for me over the last year—but I digress. Three months into 2024, let’s look at what’s driving the market for real estate investments at present.

Distress? What? Where?

Distress in the Southern California real estate market seems to be limited to office, and mostly in the Downtown Los Angeles market, as demand for suburban office space has remained relatively strong. Distress in the multifamily market seems to be hitting Sunbelt and Rustbelt buyers who

acquired at sub 4% cap rates with shortterm, floating debt. Shocker! Who could’ve seen that coming? Jokes aside, hat tip to the lender who coined the phrase “cash-in refinance” and thoughts and prayers go out to those borrowers who are investing six, seven, and eight figures into already owned assets. Just remember, money and tough times don’t last, tough people do.

More Buyers Than Sellers

It seems that everyone I talk to is hoping to buy, looking to buy, buying or just closed on something. Buyers outnumber sellers in today’s market, but that may change as would-be sellers become more comfortable with market conditions and what their potential 1031-exchange scenario might bring. If you are a potential seller, perhaps take the first half of the year to ready your property or portfolio for sale and wait for the decline in rates that most believe is coming. Think of Michael Corleone

in The Godfather: Part III, “just when I thought I was out, they pull me back in!”

Focus on Operations

Things like paint, flooring and appliances are more expensive today than last year, and the focus on expense control is real. From bigger line items like insurance, utilities and property taxes, to your day-to-day operating expenses, it is critical to identify savings and efficiencies. The direct impact on cashflow during your hold period, or net operating income at the time of sale or refinance, is critical as year over year rent growth moderates from recent highs. Not seeing much in terms of progress or results? Might be time to explore what a new management company can do for you.

Maybe it’s investor sentiment, but it’s more than a hunch and more than a feeling. Early indicators are that 2024 is shaping up to be a year on the upswing and not the decline. And as any astute investor knows, it’s in moments of uncertainty that true opportunities arise.

Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 22.

Maintenance Men — continued from 17

7. Keep adding rods until the brush comes out the other side or to end of the exhaust tube. Extra rods can be purchased or attach the exhaust tube from both ends if you don’t have quite enough rods.

8. Reconnect the dryer flex hose to the exhaust tube. Turn on the dryer to “Air Dry” and allow the force of the air to push out any remaining lint and dust.

The Dryer Vent Tube should be cleaned once a year. A cogged tube is both a fire hazard and a waste of expensive power.

We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

Legal Q & A — continued from 14

of (or actual) physical harm, you should call 911 right away, and you may end up having to evict one or both of them.

The information is presented and intended to address the topic(s) covered above in a general nature. There may be significant differences between jurisdictions with “rent control” and/or “just cause” ordinances, and the facts surrounding your

specific situation should be presented to your attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing landlords exclusively in evictions. The firm may be reached at (626)285-0500, or toll free at (855)285-2230. Visit our website at www.MBrennanLaw.com for more information.

Standing Strong for the Rental Housing Industry

NAA’s response to the White House Blueprint for a Renters Bill of Rights.

Spurred by the launch of the Biden-Harris Administration’s White House Blueprint for a Renters Bill of Rights (the Blueprint) in January 2023, the National Apartment Association’s (NAA) federal regulatory advocacy work, bolstered by the active engagement of its members, has reached new levels over the past year. From in-person advocacy to robust rulemaking responses, NAA’s efforts are amplifying the voice of housing providers nationwide and standing strong for an industry that houses more than 40 million renters.

As the Blueprint surpasses its first

anniversary—and its formal opportunities for public comment come to a close—NAA continues to utilize every opportunity to ensure the industry’s voice is heard before the White House and agencies before they announce any changes to federal housing policy. Here are the top takeaways for rental housing owners and operators.

NAA Stops Expansive Executive Order

In the months before the Blueprint was announced, both renters’ advocates and rental housing industry coalition partners met with White House officials as they sought to develop a concrete

BY NICOLE UPANO, AVP, HOUSING POLICY AND REGULATORY AFFAIRS, NATIONAL APARTMENT ASSOCIATION

plan to advance President Biden’s housing agenda. Over several months, NAA engaged in good faith efforts with the White House, explaining the operational realities of rental housing and opposing federal intervention into the highly localized landlord-tenant relationship. With certainty, NAA’s advocacy helped avert a sweeping and expansive executive order proposed by renters’ advocates that would have resulted in immediate, binding policy changes, such as:

• Federal Rent Control—limiting Standing Strong — continued on page 22

rent increases in federally backed or federally assisted housing to 1.5 times the Consumer Price Index or 3%, whichever is lower.

• National Right to Lease Renewal for Tenants—implementing “just cause eviction” requirements for federally backed and federally assisted housing that eliminates housing providers’ right to nonrenewal and allows termination of tenancy only by court order.

• Federal Penalties for Noncompliance with the CARES Act’s 30-day Pre-Eviction Notice Requirement—monitoring of federally-backed properties for noncompliance and referring noncompliant housing providers to relevant federal and state agencies for enforcement actions.

• Initiation of a Federal Trade Commission investigation into

rental price setting—intending to identify so-called “rent-gouging” practices that constitute unfair, deceptive and anticompetitive practices that inhibit market power.

• Prohibiting rental housing fees that inflate housing costs while adding little to no value to tenants —including application and screening fees, security deposits and failure to disclose utility costs. Instead, the White House announced three actions to advance the President’s housing agenda in the rental market in January 2023. The actions included:

1. Unveiling the Blueprint, which lays out the direction that President Biden prefers to guide future housing policymaking at all levels of government.

2. Proposing more than 20 federal agency actions intended to increase fairness in the rental market and further principles of fair housing.

3. A call-to-action to state and local governments to adopt laws that align with the Blueprint’s principles.

4. Launching a Resident-Centered Housing Challenge, a voluntary call-to-action for housing providers and stakeholders to improve the quality of life for renters.

The actions ultimately unite around five key principles meant to shift what the White House views as a power imbalance between housing providers and their residents in the rental market but are notably nonbinding and did not constitute any immediate policy change. Rather, they direct agencies to consider future rule changes that urge renters to have access to:

1. Safe, Quality, Accessible and Affordable Housing

2. Clear and Fair Leases

3. Education, Enforcement and

Standing Strong — continued on page 26

Enhancement of Renter Rights

4. Right to Organize

5. Eviction Prevention, Diversion and Relief

Read more about NAA’s Blueprint advocacy at https://www.naahq.org/ white-house-blueprint-advocacy.

Leading the Way through Rulemaking

Over the past year, the White House and federal agencies—including those that typically interact with housing policy and those that do not—have begun taking steps as directed in the Blueprint. Primary actions in 2023 and into the early months of 2024 included “requests for input” and “notices of proposed rulemaking” by several agencies, which guarantee a forum for public comments as agencies contemplate new rules.

As agencies have moved through this process, NAA has remained engaged with every potential action that could impact industry operations. While the following is far from a comprehensive list of all the Blueprint’s actions, it provides an overview of the most pertinent actions thus far as well as the work NAA has done to support members across the country.

NAA’s Response to Blueprint Agency Actions

• Resident Screening

– Agency Action: The Federal Trade Commission (FTC) is exploring ways to act against unfair practices that prevent consumers from obtaining and retaining housing. This began with a joint request for information with the Consumer Financial Protection Bureau (CFPB) to help identify related practices and advise enforcement and policy actions.

– NAA’s Take: A criminal background check is one important part of the overall

resident screening process. Criminal record screening is an essential function, which helps owners and operators mitigate risk and ensure the safety and security of residents and community staff.

– NAA’s Action: Submitted joint letter to the FTC and CFPB alongside the National Multifamily Housing Council; submitted supplementary filing with member stories collected to highlight real-world experiences with these tools and mobilized nearly 1,000 members.

• Inspections

– Agency Action: HUD launched the National Standards for the Physical Inspection of Real Estate (NSPIRE), which standardizes required inspection protocols for public housing and HUD-assisted housing like units utilizing Section 8 Housing Choice Vouchers.

– NAA’s Take: These changes better align the program with HUD’s mission to ensure HUDfunded housing complies with minimum health and safety standards and eliminate scoring based on arbitrary curb appealrelated factors. HUD should continue to seek industry input to enhance the program’s utility.

– NAA’s Action: Facilitated virtual and in-person opportunities that have allowed hundreds of housing providers to learn more about the changes to their compliance responsibilities and to provide real-time feedback to HUD leaders.

• Renter Protections / Rent Control

– Agency Action: The Federal Housing Finance Agency (FHFA) announced a request for input that asked stakeholders to

comment on whether additional landlord-tenant requirements should be imposed on enterprisebacked multifamily properties, namely through Fannie Mae and Freddie Mac. One such policy proposal could include a form of federal rent control.

– NAA’s Take: There can be no singular federal approach to the highly local landlord/tenant relationship. Additional requirements would disincentivize participation in Fannie and Freddie programs. Federal rent control would be devastating to housing affordability and availability for renters.

– NAA’s Action: Submitted comments to the FHFA alongside industry partners; established campaign for affiliate partners to submit comments; mobilized more than 3,000 members and provided FHFA with customized landlordtenant research to help the agency better understand the breadth of the existing state and local policy landscape.

• Eviction

– Agency Action: HUD issued a notice of proposed rulemaking that would require Public Housing Agencies that administer a public housing program and owners of project-based rental assistance properties to provide at least 30 days’ notification of lease termination due to nonpayment of rent.

– NAA’s Take: The proposed rule would interfere in a highly local process, exacerbate eviction court backlogs and disincentivize participation in HUD programs —worsening housing supply and affordability challenges.

Standing Strong — continued on page 26

NAA’s Action: Led industry partners to submit comments to HUD; established campaign for affiliate partners to submit comments and mobilized more than 3,000 members.

• Fees

– Agency Action: The FTC issued a notice of proposed rulemaking to prohibit American businesses from charging so-called “unfair” or “deceptive” fees and require all-in pricing disclosures including rental housing. Note: This was an additional action added after the Blueprint’s initial introduction.

– NAA’s Take: NAA urged the FTC to exempt the rental housing industry from the proposed rule. It is virtually impossible to predict all rental housing fees and disclose them

in advertisements as the rulemaking requires.

– NAA’s Action: Submitted comments and led real estate coalition comments submitted to the FTC; established campaign for affiliate partners to submit comments and mobilized nearly 4,000 members.

In-Person, Direct Advocacy

Alongside participating in the formal rulemaking process, NAA is meeting with federal agency leaders and staff as they move forward with their commitments outlined in the Blueprint. Much like congressional advocacy, these in-person meetings allow for more meaningful sharing of personal stories that show the magnitude of proposed policy changes.

Some highlights of NAA’s in-person federal regulatory advocacy include:

• White House Meetings: NAA is engaging with White House officials on the impact of federal policy changes to housing providers, renters and housing markets and reiterating that states are best suited to regulate the landlordtenant relationship and tailor policies to meet the needs of local communities. NAA continues to emphasize housing providers’ voluntary efforts to support their residents with resources and help them avoid eviction as well as significant waves NAA has made to increase fee transparency amongst the users of our national lease program, Click & Lease.

• FHFA Meetings: NAA staff and industry leaders met with FHFA staff throughout 2023. Cindy Clare, Past Chair of NAA and Chief Operating Officer of Bell Partners, Darion Dunn, Managing Partner at Atlantica Properties, and Ian Mattingly, President at LUMA Residential reiterated the industry’s concerns with new federal requirements to FHFA staff. If

these policies, like rent control, are imposed, it will discourage housing providers’ use of Fannie and Freddie-backed financing, instead causing them to seek alternative sources of financing such as CDFIs or more costly loans on the private market. Ultimately, this will interfere with the federal government’s ability to attain its housing goals. During a meeting with Director Sandra Thompson, Clare, and NAA member Bonnie Smetzer, past President of the Florida Apartment Association and Executive Vice President at Asset Living joined other real estate industry leaders to emphasize the dire consequences of rent control on housing providers, renters and housing markets.

• Fannie Mae and Freddie Mac Meetings: NAA staff met with Fannie Mae and Freddie Mac (the Enterprises) officials several times throughout 2023 to educate them on the nuances of the rental housing industry. At the encouragement of the FHFA and the White House, the Enterprises continue to consider adding expanded tenant protections like rent control and eviction protections to their loan requirements. NAA consistently and forcefully reminded them that additional federal requirements are impracticable in highly localized rental markets and that their exploration of applying landlordtenant requirements for manufactured housing loan requirements to multifamily is unworkable.

• HUD Meetings: NAA engaged with HUD leaders throughout 2023, including hosting Deputy Secretary Adrianne Todman at NAA’s Advocate conference. NAA continues to highlight its concern with efforts to make source of income a federally protected class in fair housing laws, the CARES

Standing Strong — continued on page 28

Act 30-day pre-eviction notice requirement for HUD-assisted housing, and caution against deepening resident screening limitations—given that screening is a critical tool to help reduce foreseeable risks to their residents— employees and rental communities.

• CFPB Meeting: NAA engaged with CFPB leaders on resident screening practices to discuss ongoing industry practices related to resident screening risk management solutions, rent payment data furnishing issues and anticipated year-ahead priorities and concerns.

Resident-Centered Housing

In response to the White House’s Resident-Centered Housing Challenge, NAA made a commitment to promote resident services and practices across

the industry. Over the past year, NAA has worked internally and alongside housing providers of all portfolio types to develop the following resources as a part of its Challenge commitment. Learn more about and view each of these resources at https://www.naahq. org/resident-programs-practices.

Leasing Guide for Renters: NAA’s newest resource, Leasing 101, guides prospective renters through the holistic rental application and leasing process. From developing a budget to searching for a rental home to signing a lease and understanding associated costs, the informational guide aims to help renters as they navigate their renting experience.

Case Studies in Resident-Centered Property Management: To identify relevant member programs and services, NAA culled through 2,500 NAA website pages to surface relevant items. Additionally, NAA surveyed its members, focusing on affordable housing c-suite, regionals, property managers and independent rental owners, distill-

ing survey results down to 36 “best-inclass” responses. The resulting eight case studies are easily replicable by small, mid-size and large operators. These case studies highlight NAA member programs that help renters build positive credit history, provide financial counseling and education, avoid eviction and enhance their quality of life.

Know Your Costs Summary: Launching in 2024, NAA’s lease product—NAA Click & Lease—will now include a “Know Your Costs” summary sheet on the first pages of every lease. The summary will display costs associated with the residency and represents both NAA and the industry’s steadfast and longstanding commitment to transparency in the leasing process. The groundbreaking summary sheet will appear on leases for more than eight million apartment units nationwide.

Over the coming months, NAA will continue to stand strong for the rental housing industry through robust advocacy that amplifies the perspectives of our members nationwide. Thank you for your support and engagement over the past year. Many of the Blueprint’s actions are just beginning, and more concrete rules are anticipated in the year ahead. As always, your participation in these efforts is paramount.

Stay updated with the latest in housing politics and policy at https://www. naahq.org/apartment-advocate and make your voice heard at https://www. naahq.org/advocacy-365.

Prices Plunge in Santa Ana: Dramatic Value Drop

“HUGE PRICE REDUCTION!!!

$285,000 BELOW RECENT

SALES COMP.” This headline marked the introduction to the listing description of a four-plex in Santa Ana. After several price reductions, ultimately, the property sold for $1,440,000, reflecting a $335,000 decrease compared to a strikingly similar property across the street that sold earlier in 2023—prior to the implementation of the 2.54% rent cap and mandated rental registry. This serves as a vivid example of how city policies can detrimentally influence

property prices. These policies in Santa Ana have hurt small, family-run rentals in which the owners have invested for decades into the city, because there are special exclusions for newer properties and large-scale investors.

BY MERCEDES SHAFFER, REALTOR

While one might be tempted to attribute this disparity to general market conditions, it’s crucial to note that in many areas in Orange County, where there are not the same restrictive local rent control laws, property prices experienced an upward trajectory throughout the year. Take for instance, a four-plex in Costa Mesa, on Coriander, situated in the ‘spice streets’ area. It sold for $1,995,000 in just 44 days at the beginning of 2023. Concurrently, just as the Santa Ana four-plex was losing value and going through multiple price reductions, in Costa Mesa another four-plex sold on Coriander in just 28 days for $2,225,000. This was a $230,000 increase in property values on the ‘spice streets’ in Costa Mesa during that same period. This starkly contrasts with Santa Ana, where prices saw a significant drop. As policies were destroying values and harming businesses in Santa Ana, the more enlightened free market in Costa Mesa allowed businesses to prosper and created value for its citizens and business community.

Despite the challenges faced in Santa Ana with local rent control laws, matters may escalate further as city council members contemplate extending voting rights to non-U.S. citizens. This could pose additional challenges for property

owners, creating a scenario in which the taxes contributed by property owners support the local government, while the majority voter population is comprised of renters, which could precipitate more policies that are unfavorable to rental property owners, causing property values to drop even further.

Even if you don’t own property in Santa Ana, it’s essential to recognize that these policies could spread throughout Orange County, mirroring the trend in Los Angeles County. To safeguard your property rights, proactivity is key— attend city council meetings, engage with council members, and articulate how these policies directly impact your business and the long-term value of the community.

The challenges faced by property owners in Santa Ana highlight the critical need for collective action. Your experiences and insights matter, and I invite you to share them directly. Email me with your thoughts on how local policies have impacted your rental property’s value in Santa Ana or anywhere in California. Together, we can amplify our voices, protect our property rights, and foster a community that advocates for fair and informed policies. Thank you for being a part of this important conversation.

The Apartment Association of Orange County is pleased to announce the return of the AAOC TRIBUTE AWARDS, presented by Dedicated Transportation Services!

AAOC TRIBUTE AWARDS CATEGORIES

 Maintenance Technician of the Year (1-200 units) & (201+ units)

 Maintenance Supervisor of the Year (1-200 units) & (201+ units)

 Porter of the Year (1-200 units) & (201+ units)

 Housekeeper of the Year (1-200 units) & (201+ units)

 Leasing Professional of the Year (1-200 units) & (201+ units)

 Regional Manager of the Year

 Assistant Property Manager of the Year (1-200 units) & (201+ units)

 Property Manager of the Year (1-200 units) & (201+ units)

 On-Site Team of the Year (1-200 units) & (201+ units)

 Industry Partner of the Year – Company & Individual

 Community of the Year

NOMINATIONS & DEADLINES

 Call for Submissions: February 1, 2024 – April 12, 2024

 Nomination Deadline: April 12, 2024

 Nominee Question & Video Deadline: April 15, 2024

 Ticket Purchase Deadline: May 8, 2024

ENTRY FEES

 AAOC Members: $95 (incudes nominee’s di nner ticket)

 Non-Members: $125 (incudes nominee’s di nner ticket)

SPONSORSHIP OPPORTUNITIES

 Contact Debbie DiBernardo at DebbieD@aaoc.com or 714.245.9500 x1416

EVENT & NOMINATION SUBMISSION DETAILS

 www.AAOC.com/events/aaoc-tribute-awards-2024

Three 1031 Exchange Investment Options

It’s both an exciting time and a very trying time when an investor sells a property and wants to defer taxes in a 1031 Exchange. A 1031 Exchange is when an investor sells a property that was held for business or investment use and then exchanges into another property of equal or greater value in an effort to defer taxes.

There are three basic choices that investors can make in 1031 Exchange investment opportunities.

Before reading on, make sure you visit the Kay Properties resource page and learn more about 1031 exchange basics at www.kpi1031.com/resources/ so you invest like a professional.

1031 Exchange Investment Opportunity Number 1:

An investor can purchase a property that they own and manage on their own. This is what most investors think about and at first blush, seems like the easiest choice. However, when an investor tries to find a property, do their due diligence, and then close on the property within the timeframe of a 1031 Exchange, it’s often not as easy as it looks. If the purchase can be accomplished in time, the investor then has the burden of property management with the dreaded tenants, toilets, and trash that go along with management. Often, when purchasing a property to manage, investors find they must put all their money into one property which, to the investor’s detriment, negates any form of diversi-

fication*. The investor may even have to go to a bank to borrow funds to complete the purchase. Adding financing to a property adds potential recourse against the investors other assets, potential cash flow sweeps, and the potential to lose the property to the lender in foreclosure.

1031 Exchange Investment Opportunity Number 2:

A second option is when the investor purchases a Triple Net Leased NNN property where the commercial tenant is responsible for rent, taxes, insurance, and some or all of the maintenance on the property. NNN Properties often are priced from $1.5 Million to over $10 Million so it may be hard to diversify and investors could end up being over concentrated in one asset class, with one tenant, and one location. During the Covid 19 crisis, many tenants asked for rent relief including even Starbucks, an investment grade tenant. This means NNN owners might have to hire an attorney to negotiate with a massive company over terms and payments which would be tricky for most 1031 investors to say the least. There are also other management issues that many owners don’t think about such as making sure insurance is up to date, that any common area maintenance fees are prorated and collected, that the tenant is indeed paying property taxes in a timely manner and how to re-tenant the building if the property becomes vacant. If there is a

BY DWIGHT KAY, FOUNDER AND CEO OF KAY PROPERTIES AND INVESTMENTS

loan on the property, the monthly mortgage payment has to be made by the owner even if there is no tenant paying rent. It can get burdensome and be incredibly more risky than 1031 exchangers are often led to believe.

1031 Exchange Investment Number 3:

Another way to invest in a 1031 Exchange is into DST 1031 Properties. The DST Delaware Statutory Trust property is where the investors own a piece of the property instead of owning the whole property. By dividing up their investment funds into multiple properties, an investor can own properties in different geographic locations, with different asset classes and different tenants and even different property managers. With a DST, investors are usually investing in high quality properties that they might not be able to afford on their own. These properties are professionally managed and so they are passive investments where the DST sponsor companies (the asset managers) are the ones responsible with the day-to-day issues involving real estate ownership. Tenants, toilets, and trash are no longer a concern for the investors. If the 1031 investor needs to replace debt in their 1031 Exchange, the loans in the DSTs are non-recourse to the investors which means that the investor doesn’t have to sign personally for the loans. For those investors not wanting the risk of lender foreclosure and not needing debt replacement in

their 1031 exchange, due to the fact that they already paid off their mortgages and own their property free and clear, debt free DSTs are available with no long-term mortgages encumbering the assets. DSTs feature properties in most of the major asset classes including multi-family, medical office, NNN retail, industrial, and even self-storage.

About Kay Properties and www.kpi1031.com:

Kay Properties and Investments is a national Delaware Statutory Trust (DST) investment firm. The www. kpi1031.com platform provides access to the marketplace of DSTs from over 25 different sponsor companies, custom DSTs only available to Kay clients, independent advice on DST sponsor companies, and real estate research and analysis on each DST (typically 20-40 DSTs). Kay Properties team members collectively have over 200 years of real estate experience and have participated in over 30 billion of DST 1031 investments. Past performance does not guarantee or indicate the likelihood of future results. Diversification does not guarantee profits or protect against losses. All real estate investments provide no guarantees for cash flow, distributions or appreciation as well as could result in a full loss of invested principal. Please read the entire Private Placement Memorandum (PPM) prior to making an investment. This case study may not be representative of the outcome of past or future offerings. Please speak with your attorney and CPA before considering an investment.

There are material risks associated with investing in real estate, Delaware Statutory Trust (DST)properties and real estate securities, including illiquidity, tenant vacancies, general market conditions and competition, lack of operating history, interest rate risks, the risk of new supply coming to market and softening rental rates, general risks of owning/operating commercial and multifamily properties, short-term leases associated with multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. All offerings discussed are Regulation D, Rule 506c offerings. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results. Potential distributions, potential returns, and potential appreciation are not guaranteed. For an investor to qualify for any type of investment, there are both financial requirements and suitability requirements that must match specific objectives, goals, and risk tolerances. Securities offered through FNEX Capital, member FINRA, SIPC.

Balcony Law Requires Inspection, Repairs

Balconies are a significant draw for apartment renters, particularly in places with great weather like Orange County—considered one of the best climates on Earth. Balconies, decks and elevated walkways are a valuable amenity in Southern California’s multifamily real estate market—popular with renters for providing easy access to the open air, as well as private spaces to relax and entertain friends.

Balconies, decks, raised walkways

and platforms can also be a significant liability to apartment owners. A series of collapses has prompted new laws in California requiring regular inspections of these structures to ensure they are safe.

The most infamous of these cases was a 2015 balcony collapse in Berkeley that killed six young adults and seriously injured seven. Many of those victims were college students from Ireland. The horrific accident sparked

BY ALI SAHABI, PRESIDENT, OPTIMUM SEISMIC

legislation requiring stricter building oversight and reporting, along with recurring inspections:

• The first law, SB 465, tightened down on surveillance and reporting of shoddy construction.

• A second law, AB 721, commonly referred to as “The Balcony Inspection Bill,” enacted in 2018,

Balcony Law — continued on page 40

Apartment Association of Orange County

TRIBUTE AWARDS

Where the Stars Come to Shine

May 16, 2024 | The Richard Nixon Presidential Library and Museum

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• Two event tickets

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• Recognition in Apartment News magazine, AAOC website, and social media

WINNERS LOUNGE SPONSOR - $4,000

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AWARDS SPONSOR - $2,500 (11 available)

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• Signage on table where pins are located

• Company logo on marketing materials and non-exclusive event signage

• Full-page ad in Tribute Awards program

• Recognition in Apartment News magazine, on AAOC website, and social media

WINE SPONSOR - $1,000 (4 available)

• Two event tickets

• Two bottles of wine on eight given tables

• Small signage on eight given tables reading, “Wine Compliments of (Company Name)”

• Company logo on marketing materials and non-exclusive event signage

• Full-page ad in Tribute Awards program

• Recognition in Apartment News magazine, on AAOC website, and social media

FLORAL SPONSOR - $1,000 (2 available)

• Two event tickets

• Small sign on eight tables reading “Florals Compliments of (Company Name)”

• Recognition by Master of Ceremonies

• Recognition in Apartment News magazine, on AAOC website, and social media

For more information on Sponsorship Opportunities

Contact: Debbie Malloy DiBernardo debbied@aaoc.com 714.245.9500 ext. 1415 or aaoc.com

Engaging Professionals: A Strategic Playbook— Part Two

Understanding the roles of those involved in both the crafting and execution of your estate plan and trust helps to ensure the fulfillment of your legacy vision.

As I noted in Part One of this “Engaging Professionals” article (Apartment News, January 2024), each expert has a unique function and perspective that needs to be acknowledged and integrated into the decision-making process. After I joined WR Gorman

& Associates, my father and I began working on his estate plan and trust, and the insights that I am sharing are gained not only from that experience but also from now overseeing the implementation of those directives as both executor and successor trustee for my father’s estate.

Previously, I addressed the roles of your estate attorney, tax professional, and financial advisor. Other professionals on your team members include

BY TIMOTHY GORMAN, REAL ESTATE BROKER/ CPA/ENTREPRENEUR

your real estate expert, a family counselor, an insurance professional, and business advisors.

Real Estate Expert:

Focus on Clarity and Specificity

Clear and specific communication is needed when addressing property matters, whether in terms of management or how each property fits within

Realty Advisors

dunlap & gorman

a new era begins

A second generation of Orange County Real Estate powerhouses has emerged.

Nicholas Dunlap and Tim Gorman have joined forces to offer Orange County multifamily property owners a unique combination of investment real estate services and generational wealth building consultancy.

full brokerage services with tailored solutions

■ INVESTMENT STRA TEGIES to meet your goals.

■ MARKE T EVALUATION to identify opportunities and stay ahead of the market.

■ PORTFOLIO ANALYSIS for st rategic decision making.

■ UPGR ADE OP TIONS to optimize cash-flow and returns.

■ NON-CONVENTIONAL SOLUTIONS and funding opportunities.

■ PROPERTY MANAGE MENT alternatives and options.

■ LEGACY PLANNING to solidify generational wealth building.

■ EXECUTOR & SUCCESSOR TRUSTE E CO ACHING for a smooth transition of wealth.

your investment goals. Circumstances change over time, and as you approach your estate planning process, you need to consider the best course of action from not only your perspective but also that of your heirs.

Being prepared and asking specific questions about a property management issue or your investment concerns results in better-directed and more applicable advice. Also, ensuring

that your real estate expert’s strategies align with your long-term objectives will lead to more effective management and decision-making.

Family Counselor: A Prerequisite for Open Dialogue

A family counselor is a much-needed resource to facilitate those tough conversations and proactively address potential differences and disagreements. Professional guidance can help you navigate the personal side of the

estate planning process and, later, be invaluable in maintaining harmony and acceptance among your heirs. As a trained facilitator, the counselor can also work with those involved to identify and articulate issues and find ways to mitigate difficult situations.

Insurance Professional:

Communicate Regularly

Regular communication is the key to ensuring that your insurance agent understands your financial and personal situation. You may be utilizing more than one source, so be sure to meet with each representative at least once a year to conduct an annual review of all your policies to verify that your coverage fits your evolving needs.

Your agent is also an excellent resource for new options and trends. Being wellinformed from an insurance perspective can achieve significant savings and better coverage.

Business Advisor:

Seek Those with Specialized Knowledge

When business enterprises are part of your estate, including a business advisor in the early stages of your process is vital. As when working with your tax advisor, you need to be ready to provide detailed information about the operations and assets held within each entity.

If your estate includes multiple businesses, you may need to consult with specialists in each type of enterprise or undertaking. The more specialized the advisor, the more likely that individual will be better equipped to analyze and evaluate the value of that entity, as well as provide recommendations and suggestions for how it should be handled within your estate plan.

As noted previously, each expert plays a specific role in your estate planning process, and you are the one responsible for the integration and coordination of all their efforts. Understanding how best to engage with each consultant can streamline the pro-

WORKPLACE HARASSMENT

Are Your Employees Up to Date on Prevention Training?

Senate Bill 1343 requires that all California employers with five or more employees provide sexual and workplace harassment prevention training to both supervisory and nonsupervisory employees. Training must take place within six months of hire or promotion and every two years thereafter.

This Workplace Harassment Training will cover:

Sexual Harassment

Title VII Civil Rights Act

Sex Discrimination

Investigating Complaints

Prevention of Claims

A Certificate of Completion will be provided to each attendee who completes the training.

Instructor:

Colin Calvert Fisher & Phillips, LLP

Date: Tuesday, April 23, 2024

Time: 9:00–11:00 a.m.

Location: Online via Zoom

Cost: Members — $55

Non-Members — $75

Playbook — continued from 38

Balcony Law — continued from 34 cess according to your wishes.

Remember, as well, that your executor and successor trustee will need to navigate this same labyrinth of diverse perspectives and personalities. By sharing both the knowledge you gain during the planning process and the reasoning behind your choices and decisions, you can better fulfill your vision for the future of your heirs and your legacy.

Tim Gorman is a licensed Real Estate Broker, a former Certified Public Accountant, and an accomplished small business owner with a strong entrepreneurial spirit. In 2010, he joined his father at the Brea (CA)based brokerage firm, WR Gorman & Associates.

In tribute to his father’s legacy of wealth-building through real estate, Tim recently launched DG Realty Group, Inc., with Nicholas Dunlap to provide full brokerage services with tailored solutions. As he continues to share the essential lessons of this article series, he welcomes reader questions and topic suggestions for future articles.

BONA FIDE MORTGAGE

requires recurring inspections of decks, balconies and other external elevated structures in multi-family residential buildings to ensure their safety. Initial inspections must be completed by Jan. 1, 2025, with subsequent inspections taking place every six years, or sooner, if the property is sold.

• A third law, Senate Bill 326, requires homeowner associations to also have their balconies inspected every nine years.

What causes balconies to fail?

Dry rot was determined to be the cause of the Berkeley collapse. The structure also had a history of complaints from tenants of a fungus growing out of the wood—a primary sign of dry rot, along with bubbling paint, spots of orange-brown spore dust, and brittle or spongy wood that crumbles at the touch.

More than $20 million in settlements were paid to the families of the victims of that fatal fall, a clear sign that the situation was considered to have been preventable.

Faulty construction—including deficiencies in flashings, external joists, supports and other areas of a structure that permit water seepage—can also significantly damage the integrity of a structure when left alone.

The catastrophic Champlain condo collapse in Florida in 2021 is believed to have been partially caused by years of water seepage and damage caused by an improperly installed concrete slab beneath a raised pool. Cracks in supporting columns, beams and walls had been caulked over repeatedly to cover the structural flaws.

What do balcony inspections entail?

A thorough and accurate inspection must be done by a certified professional with the right knowledge and experience to identify the following signs that a structure may be compromised:

• Moisture damage and wood rot, not just on the exterior, but deep inside framing cavities. horizontal and parallel beams that support the deck should be inspected, as moisture can lead to decay of support beams. Proper moisture protection should be in place to avoid future problems.

• Waterproofing materials and applications such as flashings, membranes, coatings, and sealants that protect the load-bearing components of exterior elevated elements from exposure to water and the elements should be inspected.

• The construction of a structure will be reviewed. Connections should be installed with proper fasteners. Wobbly railings and loose stairs— usually the result of improper fastening—are all causes for concern.

• Corrosion of metal fixtures and fasteners is also an indication of unsafe conditions.

• Cracks in wood are a likely indication of damage.

Most apartment owners have worked very hard for their property. It may be what they rely on for their retirement income. It’s smart to protect that income.

Keep yourself informed about the potential risks presented by unsafe balconies, decks and other structures, not only to your building, but to your own financial health and well-being by having inspections done by a reputable firm that can identify the most costeffective approaches to repairs, if needed.

It’s been five years since the Balcony Inspection Bill was passed—and the deadline for first inspections is next year. Act now to avoid the rush.

About the Author:

The Optimum Seismic team has the technical knowledge and professional experience necessary to do your balcony inspection or earthquake retrofit right. Visit optimumseismic.com or call 833-978-7664 to arrange a complimentary assessment of your building.

We are a development engineering firm specializing in designing ADU plans and getting permits approved, while managing construction if requested.

Our goal is to help homeowners enjoy the process of designing and building an ADU while creating generational wealth for their families.

Receive a free consultation or learn more about ADU opportunities. We are here to help!

EDUCATION SEMINARS

8:15 - 9:00 A.M.

The Top 5 Fair Housing Laws You Need to Know in 2024 – and More!

Gain valuable information and insight into the top five fair housing laws you need to know in 2024, plus your rights and responsibilities as a rental housing provider, and tips for avoiding common fair housing pitfalls and creating an inclusive and welcoming community for your residents.

Sponsor:

9:30 - 10:15 A.M.

Get Smart: The Case for Integrating Smart Technology at Your Rental Community

Smart technology is changing the way apartment communities operate and the way residents live. Find out how integrating smart locks, thermostats, leak detection, electric vehicle (EV) charging stations, security and video monitoring systems, remote parking management, and more can enhance tenant satisfaction and streamline property management operations. In this competitive rental market, integrating smart technology can help you elevate your property management game and create opportunities to monetize your investments. The future of apartment living is now!

Sponsor:

10:45 - 11:30 A.M.

Legal Trends Affecting Rental Property Operations & Employment

Get briefed on the latest state and federal legal trends affecting your rental property operations. You’ll gain valuable insight into changing employment laws, including remote work policies, diversity and inclusion regulations, post-pandemic workplace safety, and more. Plus, learn about important legal considerations for landlords and property managers, including tenant rights and protections, service and emotional support animals, fair housing laws, and more.

Sponsor:

Moderator:

Moderator:

Panelists: Panelists:

Denise Cato Fair Housing Council of Orange County

Stefanie Koslosky BluSky Restoration

Amy Fylling Advanced Management Company

Eddie Conlon RemoteAlly

Christine Baran Fisher & Phillips

Joseph Knaack ADT Multifamily

Kevin Wexler Reliant Parking

C.Tyler Greer Kimball, Tirey & St. John LLP

EDUCATION SEMINARS

12:45 - 1:30 P.M.

Dollars and Sense: Making an Environmentally Sustainable Apartment Community Pencil Out

Learn about innovative, cost-saving – and even revenue-generating –programs and services that can help transform your apartment community into a model of environmental sustainability and efficiency. From waste management programs to solar power generation, electric water heating, electric vehicle charging, to utility rebates and thirdparty utility billing services that incentivize resident conservation, find out about some of the solutions that can help you unlock the potential for a greener, more sustainable and profitable apartment community.

Sponsor:

1:45 - 2:30 P.M.

2024 Legal Update

Moderator: Panelists:

A new year means new state laws regulating the rental-housing industry. Get the latest legal information you need to know about to protect your interests.

• Security deposits, credit history, tenant screening, inspections, parking, evictions, and more

•Rent Control & Just Cause Eviction in Orange County

• The “Justice for Renters” state ballot initiative: How it would expand rent control and dismantle the Costa-Hawkins Rental Housing Act in California

•Staying compliant with fair housing laws

•Best management practices to minimize legal risks

•Other emerging legal threats

•Q&A

Sponsor:

Jeremy Fitzl L’Abri Management, Inc.

Robert Cooke RC Maintenance Holdings, Inc.

Kenneth Reyes Strategic Sanitation Services, Inc.

Daniel Sharabi Livable

Michael Brennan Brennan Law Firm

Demonstration Zones

10:00 a.m. Decking & SB 721 Compliance

Instructor: Buffalo Maintenance, Inc.

1:00 p.m. Window

Installation & Repair

Instructor: Bear Windows

MAINTENANCE TECHNOLOGY

10:30 a.m. Trash Management Solutions

at Your Fingertips

Presented by: Strategic Sanitation Services, Inc.

12:30 p.m. Streamlining

Your Resident & Guest Parking

Presented by: Reliant Parking

11:00 a.m. Plumbing: Copper Repiping vs. PEX

Instructor: California Rooter & Plumbing, Inc.

2:00 p.m. Kitchen & Bath Renovations

Instructor: The Home Depot

11:30 a.m. Smart Home Automation, Customization & Control

Presented by: ADT Multifamily

1:30 p.m. Innovative Security & Video Surveillance Solutions

Presented by: Remote Ally

@WeAreAAOC

48 Apartment News www.aaoc.com March 2024

Where else but at…

VERTICAL BLINDS

(We customize to your opening onsite)

MINIBLINDS

(Aluminum or vinyl 1”, 1.5” or 2”)

Faux wood miniblinds 2” (Call for pricing) We can fix your old rail and purchase vane per piece or set

CLOSETDOORS: VINYL OR MIRRORED

24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage

Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison

WE CARRY:

Gas or Electric: 20” 24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool

VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors

Walloven: Brown or GE

Dishwasher: 18” or 24”

Hotpoint or Frigidaire

General Wire

Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

Hill Bros & Life Paint Decks (Magnesite & Concrete)

Wall Furnace

Nylon or Polyester 17oz–30oz

1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts

2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile

3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta

4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts

5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs

6)

PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors

7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet

medicine

cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

COOKTOPS: 24”; 30” & 36”

Vinyl Planks 6–12mil

The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

– Free consultation from our trained membership counselors

– Up-to-date rental and legal forms

– Thorough resident screening services

– Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more

– Informative monthly membership meetings covering a variety of topics throughout the year

– The rental-housing industry’s premier trade show and conference held on an annual basis

– A free subscription to the very magazine you’re holding right now, Apartment News

A SPECIAL WELCOME TO OUR NEWEST MEMBERS!

Mitchell Properties

Perris Isle Senior Apartments—Cirrus Asset Management, Inc.

Broadway Village—Cirrus Asset Management

Birchwood Apartments

Otok Properties

Paniagua Inc

Nguyen Properties

Hatami Properties

Hui Trust

Orangethorpe Investment Partners, LLC

Thomason Properties

ButterflyMX

John Somarriba

44 West 28th Street 4th floor

New York, NY 10001 (800) 398-4416

marketing@butterflymx.com

Chargie

Robyn Chu

3947 Landmark Street

Culver City, CA 90232 (424) 231-3591

robyn.chu@chargie.com

Handytrac Systems

Grace Abernathy—ga@handytrac.com

510 Staghorn Court Alpharetta, GA 30004 (800) 665-9994

sales@handytrac.com

Strachan Properties

Walton Properties

Binns Properties

Heritage Place at Tustin—Cirrus Asset Management, Inc.

Regency Apartments

Miller Properties

Alegre Apartments—Cirrus Asset Management, Inc.

First Street Apartments—Cirrus Asset Management, Inc.

Saddleback Ranch Apartments—Triumph Management

Alcole Properties

New Supplier Members

Parcel Pending by Quadient

Barbara Merrill

210 Progress Suite 100 Irvine, CA 92618 (949) 923-1546

b.merrill@quadient.com

Ideate Design-Build, Inc.

Sarah Hall

1930 Watson Way, Suite E Vista, CA 92081 (760) 448-0788

sarah@ideatedesignbuild.com

Elite Waste Management

Michael Zapata

10665 Dorothy Avenue Garden Grove, CA 92843 (714) 743-4796

info@elitewastemanagement.com

ESA Multifamily Energy Savings Program

Brooke Mastenbaum—bmastenbaum@ trccompanies.com

4393 Viewridge Ave Ste A San Diego, CA 92123 (866) 211-3335

southernmfes@rhainc.com

Bio SoCal

Alan Cohen—Alan@BioSoCal.com

4607 Lakeview Canyon Road, Ste 498 Westlake Village, CA 91361 (818) 839-9000

Info@BioSoCal.com

Coury Counsulting

John Coury

9862 Leatrice Drive Villa Park, CA 92861 (714) 718-4446

couryconsultingcorp@gmail.com

Bluefrog Plumbing becomes OVC Plumbing & Drain

Bluefrog Plumbing + Drain of Orange County is excited to announce a significant milestone in our journey. We are changing our name to OVC Plumbing & Drain, effective immediately. This rebranding strategy reflects both the evolution of the company as well as its vision for the future.

Customers can rest assured that only our name is changing. The quality of service, our professional staff, our commitment to excellence, and the trust we have built within the community remain our top priorities. OVC Plumbing & Drain will continue to operate with the same license, the same insurance, and the same dedication to providing exceptional service that our clients have come to expect.

As a full-service plumbing company, OVC Plumbing & Drain offers a comprehensive range of services throughout all of Orange County. From routine drain cleaning and fixture repairs to complex whole-house repiping and sewer line replacements, our team is equipped to handle all plumbing

needs with professionalism and efficiency.

This name change symbolizes our growing ambition to serve and adapt to our clients’ evolving needs while staying true to our core values. We are excited about this new chapter and look forward to continuing to serve our community under the OVC Plumbing & Drain name.

For more information, please contact:

OVC Plumbing & Drain (949) 775-4OVC (682)

info@callOVC.com callOVC.com

Apartment Association of Orange County’s Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Acoustic Ceiling Removal

S-Team Turn Overs

Access Control Solutions

A.S. Wise, Inc.

ADT Multifamily

Accounting Services

AllView Real Estate Clarion Management, Inc.

Accounting Software

Entrata

MRI Software

Yardi Systems Inc.

Answering Service

Anyone Home

Entrata

Apartment Building Inspection

Deck Inspectors Inc.

DTS Pacific LLC

Green Home Solutions TrueEnviro

Zebra Construction Inc.

Apartment Market Research Data

ALN Data

Apartment SEO

CBRE Multifamily SoCal – Dan Blackwell & Team Effortless Ads

The Mogharebi Group

Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com

Intellirent

Rent.

The Mogharebi Group

Zillow Rentals

Apartment/Student Housing

Colliers International

Kairos Investment Management Company

LaundryUp

The Mogharebi Group

Restoration Services Company

Vesync

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

Discount Appliance Guys

Expressions Home Gallery

National Service Company

R&B Wholesale Distributors, Inc.

Western State Design, Inc.

Asbestos

Alliance Environmental Group

BMS CAT of Southern California LLC

FIRST ONSITE Restoration

Restoration Management Company

Asphalt Sales & Service

Oliver Mahon Asphalt

Attorneys

AWB Law, P.C.

Baker Law Group

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

The Karlin Law Firm

Kimball, Tirey & St. John LLP

Newmeyer & Dillion, LLP

Schiff & Shelton

Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

OC Professional Maintenance Team

S-Team Turn Overs

Surface Experts of South Irvine

TASORO

Restoration Services Company

Boiler Systems

DCM Services, Inc

H2O Heating Pros, Inc.

Ironwood Plumbing, Inc.

Spicer Mechanical

Streamline Repipe and Plumbing Inc.

Water Heater Man, Inc.

Western State Design, Inc.

Building Products

Schluter Systems

Buying Group

OMNIA Partners, Multifamily Housing

Cabinets/Refinishing

Buffalo Maintenance, Inc.

KJ Carpet Wholesale

S M Painting Corp.

S-Team Turn Overs

Surface Experts of South Irvine

TASORO

The Door & Window Company

Carpentry

AMS Construction

Buffalo Maintenance, Inc.

Carpet Sales & Service

KJ Carpet Wholesale

R&B Wholesale Distributors, Inc.

Cleaning Service

Bio-One of Orange

Crown Building Services Inc.

Molly Maid of Irvine, Saddleback and Temecula Valley

Titanium Restoration Services Company

Collections

CollectTech

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP

National Credit Systems

Communications

Cox Communications

MRI Software

Concrete Maintenance & Repair

AMS Construction

Buffalo Maintenance, Inc.

Precision Concrete Cutting

Oliver Mahon Asphalt

Construction

Alpha Structural Inc.

AMS Construction

Angelo Termite and Construction

Aquinas HVAC

BELFOR Property Restoration

Buffalo Maintenance, Inc.

CAMP Construction Services

DTS Pacific LLC

EEEadvisor

Ingersoll Rand

KD Electric Company

OC Professional Maintenance Team

One Call Restoration

Optimum Seismic, Inc.

PyroComm Systems, Inc.

Schluter Systems

Southern Cross Property Consultants

Supplier Directory continued from page 53

Construction (Continued)

Specialty AC Heat

TASORO

Zebra Construction Inc.

Consulting

Colliers International

DG Realty Advisors, Inc.

DTS Pacific LLC

Insperity

Intersolutions — Property Management Staffing Specialists

Investment Capital Real Estate

Southern Cross Property Consultants

Content Restoration

AMS Construction

Green Home Solutions TrueEnviro

Contract Services

CAMP Construction Services

Countertops

Buffalo Maintenance, Inc.

California Bath Restoration

KJ Carpet Wholesale

Surface Experts of South Irvine

TASORO

Deck Coatings, Magnesite Repairs, Waterproofing

AMS Construction

Crank Waterproofing

EEEadvisor

McCarthy Roofing

WICR Waterproofing & Decking

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

Resident IQ

TAG / AMS, Inc.

Dryer Vent & Duct Cleaning

Alliance Environmental Group

Aquinas HVAC

Crown Building Services Inc.

Dryer Vent Wizard of Chino Hills, Ontario & Corona

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Specialty AC Heat

Electric Vehicle Products & Services

Access Electrical & Lighting

KD Electric Company

REVS (Refuel Electric Vehicle Solutions)

S.E. Electrical Service Inc.

Electrical

Access Electrical & Lighting

CCS Facility Services

Electric Medics

KD Electric Company

S.E. Electrical Service Inc.

Energy Management

Armada Power

GoPowerEV

Pearlx

Yardi Systems Inc.

Environmental Consulting & Training

American Environmental Specialists, Inc.

Bio-One of Orange

BMS CAT of Southern California LLC

Green Home Solutions TrueEnviro

Restoration Management Company

Strategic Sanitation Services

Escrow

Genesis Bank

Estate Planning

Exchange Resources, Inc.

New York Life

Kimball, Tirey & St. John LLP

Tax & Financial Group

Fencing & Gates

Buffalo Maintenance, Inc.

Financial Planning

New York Life

Tax & Financial Group

Fire Safety

Black Bird Fire Protection, Inc.

Bob Peters Fire Protection

FireAvert, LLC

Fire & Flood Restoration

BluSky Restoration Contractors, LLC

BMS CAT of Southern California LLC

Bob Peters Fire Protection

CCS Facility Services

Green Home Solutions TrueEnviro

PRC Restoration

Precision Environmental

Restoration Management Company

Fitness Equipment

Opti-Fit Fitness Solutions

Promaxima Strength & Conditioning

Flooring

KJ Carpet Wholesale

Orion DCP Inc.

Surface Experts of South Irvine

TASORO

Urban Surfaces

Furnaces

Specialty AC Heat

Furniture/Furniture Rental

AFR Furniture Rental

CORT Furniture Rental

Garage Doors

Mesa Artificial Turf/Garage Doors

General Contractor

Alpha Structural Inc.

Angelo Termite and Construction

BELFOR Property Restoration

BluSky Restoration Contractors, LLC

BMS CAT of Southern California LLC

Buffalo Maintenance, Inc.

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

OC Professional Maintenance Team

PRC Restoration

S M Painting Corp.

Western State Design, Inc.

Zebra Construction Inc.

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

S M Painting Corp.

Heating & Air Conditioning

Aquinas HVAC

CCS Facility Services

Expressions Home Gallery

Ingersoll Rand

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

Spicer Mechanical

Insurance

AssuredPartners

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Entrata

Farmer’s Insurance — Theresa Simes Agency

ISU — The Olson Duncan Agency

Navion Insurance Associates, Inc

New York Life

NFP Property & Casualty

Prendiville Insurance Agency

Rey Insurance Services, Inc.

Tax & Financial Group

TheGuarantors

Internet Services

Apartment SEO

apartments.com

CitySide Networks, LLC

Cox Communications

Google Fiber

Rent.

Inspections

Bob Peters Fire Protection

EEEadvisor

One Call Restoration

Southern Cross Property Consultants

Zebra Construction Inc.

Investments

American 1031

Carlyle

CFG Investments, Inc.

Exchange Resources, Inc.

Kay Properties & Investments Company

LordCap Green

Morgan Skendarian Investment Real Estate Group

New York Life

Tax & Financial Group

Janitorial

CCS Facility Services

Strategic Sanitation Services

Kitchen Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

Schluter Systems

Landscapes/Hardscapes

BrightView Landscape Services, Inc.

GQ Landscape Care, Inc.

ManageMowed

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

Landcare Logic

National Service Company

PWS Laundry / Alliance

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Western State Design, Inc.

Lending Institutions

CBRE Multifamily SoCal – Dan Blackwell & Team

Chase Multifamily Lending

Citizens Business Bank

Genesis Bank

Torrey Pines Bank

Lighting

KD Electric Company

Magnesite Repairs

Buffalo Maintenance, Inc.

Mailboxes

Mailboxes R Us

Maintenance, Repairs, Products

ADT Multifamily

Aquinas HVAC

BG Multifamily

Buffalo Maintenance, Inc.

CCS Facility Services

Clarion Management, Inc.

Evolution Building Efficiency

GQ Landscape Care, Inc.

Ingersoll Rand

KD Electric Company

OC Professional Maintenance Team

Specialty AC Heat

WICR Waterproofing & Decking

Marketing

Clarion Management, Inc.

Effortless Ads

Intellirent

Zumper

Mold Remediation

Alliance Environmental Group

American Environmental Specialists, Inc.

BELFOR Property Restoration

Bio-One of Orange

BMS CAT of Southern California LLC

FIRST ONSITE Restoration

Green Home Solutions TrueEnviro

One Call Restoration

Precision Environmental

Moving & Mobile Storage

PODS For Business

Multi-Family Advisory Services

California Energy-Smart Homes

DG Realty Advisors, Inc.

DTS Pacific LLC

Exchange Resources, Inc.

The Mogharebi Group

Odor Removal

Alliance Environmental Group

FIRST ONSITE Restoration

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Bassett Outdoor Contract

Patio Guys

Paint Sales & Service

Behr Paint

Dunn-Edwards Corporation

EmpireWorks Reconstruction and Painting

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

S M Painting Corp.

S-Team Turn Overs

West Coast Drywall & Paint

Parking

Reliant Parking Solutions, LLC

Zebra Construction Inc.

Pest Control

Alliance Environmental Group

Angelo Termite and Construction

Lloyd Pest Control

Precision Environmental

Western Exterminator Company

Pipe Restoration

Streamline Repipe and Plumbing Inc.

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

R&B Wholesale Distributors, Inc.

Repipe Specialists, Inc

Schluter Systems

SmartFaucets

Streamline Repipe and Plumbing Inc.

Total Rooter & Plumbing

Water Heater Warehouse

Pool & Spa Service & Repair

Pacific Coast Commercial Pool Service

Power/Pressure Washing

Crown Building Services Inc.

Private Security

Citiguard, Inc.

Defense International Corporation

FPK Security

Signal of OC/SD

Private Investigations

FPK Security Products

TheGuarantors

Property Management

AIM Properties

Allen Properties

AllView Real Estate

API Property Management

Clarion Management, Inc.

Consensys Property Management Company

DM Smithco

Dunlap Property Group

Fairgrove Property Management

Intersolutions — Property Management Staffing Specialists

JLE Property Management

L’Abri Management, Inc.

LoCali Management Group

The Management Works

Optim Real Estate Services Company

Orange County Property Management

ProActive Realty Investments

Reynolds Realty Advisors

Roberts Management & Investments

Satellite Management Company

South Coast Real Estate & Property Management

SVN / Vanguard — Cameron Irons

Property Management Software

Anyone Home

Appfolio, Inc.

Entrata

Luminous

MRI Software

Reliant Parking Solutions, LLC

Rentler

Resident IQ

Snappt Inc.

Vesync

Yardi Systems Inc.

Supplier Directory

continued from page 55

Property Management Staffing & Training

Approved Real Estate

BG Multifamily

Multi Team Services

NPM Staffing an InterSolutions Company

The Liberty Group

Rain Gutters

Argos Homes Systems

McCarthy Roofing

Real Estate/Investments

AllView Real Estate

Carlyle

CFG Investments, Inc.

CBRE Multifamily SoCal — Dan Blackwell & Team

Colliers International

DG Realty Advisors, Inc.

DM Smithco

Gorman & Associates

Investing in The OC

Investment Capital Real Estate

Kairos Investment Management Company

Kay Properties & Investments Company

MJC Realty

Morgan Skenderian Investment Real Estate Group

ProActive Realty Investments

Realtors Commercial Alliance of Orange County (RCAOC)

Shanon Ohmann Real Estate Group

SVN / Vanguard — Cameron Irons

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal — Dan Blackwell & Team

DG Realty Advisors, Inc.

KW Commercial

MJC Realty

Morgan Skenderian Investment Real Estate Group Company

Optim Real Estate Services Company

The Mogharebi Group

Reconstruction

AMS Construction

BELFOR Property Restoration

DTS Pacific LLC

EmpireWorks Reconstruction and Painting

JKJ Plus One, Inc

One Call Restoration

Orion DCP Inc.

Precision Environmental

S-Team Turn Overs

Southern Cross Property Consultants

WICR Waterproofing & Decking

Recycling

Strategic Sanitation Services

Rent Payment System

MRI Software

Resident IQ

Section 8 Management

Resident Screening

AllView Real Estate

Intellirent

MRI Software

Rentler

Resident IQ

Snappt Inc.

Yardi Systems Inc.

Resident Services

Entrata

Roofing

AMS Construction

CAMP Construction Services

Crank Waterproofing

Guardian Roofs by Sudduth Construction Inc.

McCarthy Roofing

Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services

ADT Multifamily

California Safety Agency

Citiguard, Inc.

Defense International Corporation

FPK Security

Securitas Security Services USA

Signal of OC/SD

Snappt Inc.

USGI — Upland Group

Vesync

Seismic Retrofitting & Engineering

Alpha Structural Inc.

Optimum Seismic, Inc.

Service and Leasing

Snappt Inc.

TheGuarantors

Solar Thermal

Pearlx

Staffing Service

Approved Real Estate

BG Multifamily

InterLink Multifamily Staffing

Intersolutions — Property Management Staffing Specialists

Surface Restoration

AMS Construction

Surface Experts of South Irvine

Sustainability/Green Energy

California Energy-Smart Homes

Green Home Solutions TrueEnviro

Optima

Pearlx

Tax Planning

Exchange Resources, Inc.

Telecommunications

CitySide Networks, LLC

Cox Communications

Towing

Dedicated Transportation Services

Knight Towing

Professional Towing LLC

TO’ and MO’ Towing

Training

Clarion Management, Inc.

Trash Services

Strategic Sanitation Services

Valet Living

Tree Service

David’s Tree Service, Inc.

GQ Landscape Care, Inc.

ManageMowed

Utilities & Sub Metering

Conservice

Google Fiber

Livable

Multifamily Utility Company

Resident IQ

Southern California Edison-Multi Family Program

Video Commercials

Intersolutions — Property Management Staffing

Specialists

NPM Staffing an InterSolutions Company

Video Surveillance

Assure by Remote Ally

Water Heaters

California Rooter & Plumbing

DCM Services, Inc

H2O Heating Pros, Inc.

R&B Wholesale Distributors, Inc.

Specialty AC Heat

Total Rooter & Plumbing

Water Heater Man, Inc.

Water Heater Warehouse

Water Heaters Only Inc.

Waterproofing

AMS Construction

Crank Waterproofing

S M Painting Corp.

Schluter Systems

WICR Waterproofing & Decking

Water Removal

ATI

FIRST ONSITE Restoration

One Call Restoration

Precision Environmental

Restoration Management Company

Website Development/Online Advertising

Apartment SEO

Windows & Doors

Crown Building Services Inc.

Mesa Artificial Turf/Garage Doors

Moore Replacements

The Door & Window Company

A.S. Wise, Inc.

Jean Sabga

15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501

(Please

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

jsabga@aswise.net — www.aswise.net

Access Electrical & Lighting 25108 Marguerite Pkwy Suite A Mission Viejo, CA 92692 (949) 364-6063

accesselectricallighting@gmail.com

ACE Commercial Laundry Equipment, Inc.

Multi-Housing Division

14404 Hoover Street Westminster, CA 92683 (714) 897-4342

acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.

ADT Multifamily

Joseph Knaack

100 West Indian School Road, Apt. 1012 Phoenix, AZ 85013 (714) 277-2586

josephknaack@adt.com

AFR Furniture Rental

John Spivey

3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508

jspivey@rentfurniture.com — http://www.rentfurniture.com

AIM Properties

Don St. John

531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344

don@aimproperties.net — www.aimproperties.net

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100

john@allvalleywasher.com — www.allvalleywasher.com

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850

frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Alliance Environmental Group

Krystyn Roman—krystynroman@alliance-enviro.com 777 N Georgia Ave Azusa, CA 91702 (877) 858-6220

marketingteam@alliance-enviro.com

AllView Real Estate

Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275 info@allviewrealestate.com

ALN Data

Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

Supplier Contact Index — continued on page 58

Supplier Contact Index —

continued from page 57

Alpha Structural Inc.

Franchesca Hernandez

8334 Foothill Boulevard

Los Angeles, CA 91040 (323) 943-5675

franchesca@alphastructural.com

American 1031

Adam Bryan

10111 Petit Avenue

North Hills, CA 91343 (310) 903-6757

adam@american1031.net

American Environmental Specialists, Inc.

Mr. James F. McClung, Jr.

15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333

admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

AMS Construction

1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663

info@amsroofingconstruction.com

See the Advertisers Index on Page 72 for the location of our ad.

Angelo Termite and Construction

Gregg Traum

16161 Scientific Way Irvine, CA 92618 (800) 589-8809

info@angelotermite.com

See the Advertisers Index on Page 72 for the location of our ad.

Anyone Home

Jaime Conde

25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919

lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management

Margie Tabrizi

1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200

margie@apipropertymanagement.com

Apartment SEO

Ronn Ruiz

100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363

ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing. apartments.com

Adriana Mamola

3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001

amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor

Deepa Gorajia

1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588

deepag@apexwindowdecor.com — www.apexwindowdecor.com

See the Advertisers Index on Page 72 for the location of our ad.

Appfolio, Inc.

55 Castilian Dr Goleta, Ca 93117 (866) 648-1536

mindy.sorenson@appfolio.com

See the Advertisers Index on Page 72 for the location of our ad.

Approved Real Estate

Jim Forde

4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979

jim@approvedrealestateacademy.com

Aquinas HVAC

Eric Barnett

7438 Trade Street San Diego, CA 92121 (610) 410-3154

eric.barnett@aquinashvac.com

Argos Homes Systems

Mr. James Van Dyke

11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534

argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 72 for the location of our ad.

Armada Power

Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509

robert.cooke@armadapower.com

Assure by Remote Ally

Eddie Conlon

4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318

conlon@remoteally.com

AssuredPartners

Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047

kate.shoemaker@assuredpartners.com

ATI

3360 La Palma Anaheim, CA 92806 (714) 412-0828

edwina.garcia@atirestoration.com

AWB Law, P.C.

Anthony Burton — anthony@awblawpc.com

2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207

admin@awblawpc.com

Baker Law Group

John Baker

7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949) 450-0444

jbaker@bakerlawgroup.com

Bassett Outdoor Contract

Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102

jlbennett@bassettoutdoorcontract.com

Behr Paint

Lori Flores

1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com

BELFOR Property Restoration

Susan Nellor

2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158 susan.nellor@us.belfor.com

BG Multifamily

Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498

svalentino@bgmultifamily.com

Bio-One of Orange

Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733

Cory@Biooneorange.com — www.biooneorange.com

Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com

BluSky Restoration Contractors, LLC

Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933

Stefanie.koslosky@goblusky.com

BMS CAT of Southern California LLC

Michele Schueller 1321 North Blue Gum Street Anaheim, CA 92806 (714) 651-6017 mschueller@bmscat.com

Bob Peters Fire Protection

Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486

LaurieV@bobpetersfire.com

Brennan Law Firm

Michael Brennan 67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

See the Advertisers Index on Page 72 for the location of our ad.

BrightView Landscape Services, Inc.

Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528

Kristina.SChafer@brightview.com

Buffalo Maintenance, Inc.

Frank Alvarez 6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371

www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration

Carly Camacho

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Energy-Smart Homes

Melinda Dinin 10680 White Rock Road #100 Rancho Cordova, CA 95670 (833) 987-3935

caenergysmarthomes@trccompanies.com

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Supplier Contact Index —

continued on page 60

Supplier Contact Index —

continued from page 58

California Safety Agency

Darrell Cowan

8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990

dcowan@csapatrol.com — www.csapatrol.com

CAMP Construction Services

Ronni Anthony

15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267

ranthony@campconstruction.com

Carlyle

Minh Ta

1001 Pennsylvania Avenue Northwest Washington, DC 20004 (202) 729-5180

minh.ta@carlyle.com

CBRE Multifamily SoCal – Dan Blackwell & Team

Daniel Blackwell

3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319

dan.blackwell@cbre.com — www.cbre.com/invocmultifamily Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 72 for the location of our ad.

CCS Facility Services

Julie Randall

3001 Red Hill Avenue Bld 6-220 Costa Mesa, CA 92626 (949) 285-5079

jrandall@ccsbts.com

CFG Investments, Inc.

Stephen Meyer 17220 Newhope Street

Fountain Valley, CA 92708 (714) 557-1430

steve@cfginvestments.com — www.cfginvestments.com

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199

www.chase.com/mfl

Citiguard, Inc.

Michael Steel

22736 Vanowen Street, #300 West Hills, CA 91307 (747) 251-1182

Michael@Citiguardinc.com

Citizens Business Bank

Michael Duran

2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150

mduran@cbbank.com — http://www.cbbank.com

CitySide Networks, LLC

Mike Gourzis

100 Spectrum Center Drive, Suite 500 Irvine, CA 92618 (833) 318-4646

mike.gourzis@citysidefiber.com

Clarion Management, Inc.

101 Pacifica, #260 Irvine, CA 92618 (949)383-4762

bmoody@clarionmgmt.com

CollectTech

Kenneth Stumbo

981 Powell Avenue Southwest Suite 115 Renton, WA 98057 (425) 441-4096

ken@collecttech.com

Colliers International

Pat Swanson

3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564

pat.swanson@colliers.com

Consensys Property Management Company

Laurel Dial

1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400

laureld@consensyspm.com — www.consensyspm.com

Conservice

Matt Gordon

750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379

communications@conservice.com

CORT Furniture Rental

Karie Talke

2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711

karie.talke@cort.com

Cox Communications

Alicia Gray

27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com

Crank Waterproofing

Rocky Glover

134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628 info@crankdeckandroof.com

Crown Building Services Inc.

Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007

jason@crownservicesinc.com – www.crownservicesinc.com

David’s Tree Service, Inc.

Jay Olavarria

19051 Gothard Street Huntington Beach, CA 92648 (714) 842-6345

Jay@davidstreeservice.com—info@davidstreeservice.com

DCM Services, Inc

David Carlson

PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 72 for the location of our ad. Deans & Homer, Renter’s Insurance

Debbie Halverson

110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com

Deck Inspectors Inc.

David Mazor

2029 Verdugo Rd. #156 Montrose, CA 91020-1626 (888) 224-0489

Deck-Inspector@deckinspectors.com

Dedicated Transportation Services

Richard Rodrigues

13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

Defense International Corporation

Chaz McKinney

130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945

defenseintco@gmail.com

DG Realty Advisors, Inc.

Tim Gorman — tim@dgrealtyadvisors.com

272 South Poplar Avenue, Unit 101 Brea, CA 92821-5587 (714) 932-9673 info@dgrealtyadvisors.com

Dick Wardlow Insurance Brokers

Matt Wardlow

233 High Street Moorpark, CA 93021 (805) 553-0505 x 320

mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs (NorCal Direct Marketing Inc. DBA)

Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046

angela@directsd.com — directsd.com

Discount Appliance Guys

Frank Morales 2041 Rosecrans Avenue, Suite 363 El Segundo, CA 90245 (310) 955-7408

frank@discountapplianceguys.com

DM Smithco

Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983 dvh@dmsmithco.com

Dryer Vent Wizard of Chino Hills, Ontario & Corona

Chalae Walker 14525 Verona Place Eastvale, CA 92880 (213) 800-6365

cwalker@dryerventwizard.com

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Ronald West 29005 Consuelo Pl Mission Viejo, CA 92692 (949) 966-0303

rwest@dryerventwizard.com

DTS Pacific LLC

Jim Diaz 539 South Indiana Street Anaheim, CA 92805 (877) 387-7229 jimdiaz@dtspacific.com

Dunlap Property Group

Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com

Dunn-Edwards Corporation

Jessica Seitz 1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969

Jessica.Seitz@dunnedwards.com

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction.

Supplier Contact Index —

continued on page 62

Supplier Contact Index — continued from page 60

EEEadvisor

Omidreza Ghanadiof

6500 Yucca Street 416 Los Angeles, CA 90028-4972 (805) 334-0037

info@eeeadvisor.com

Effortless Ads

Madeline Nash

209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862

madeline@effortlessads.com

Electric Medics

Mike Parks

28052 Camino Capistrano, 105 Mission Viejo, CA 92677 (949) 462-9200

electricmedics@gmail.com

EmpireWorks Reconstruction and Painting

Chet Oshiro

1682 Langley Ave. Irvine, CA 92614 (888) 278-8200

coshiro@empireworks.com — www.empireworks.com

Entrata

Kristin Teale

4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988

kteale@entrata.com

Exchange Resources, Inc.

Franck Bideau PO BOX 837

Huntington Beach, CA 92648 (949) 508-9827

Fbideau@Exchangeresources.net — http://exchangeresources.net

Expressions Home Gallery

Sherri Galusha

17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085

srgalusha@morsco.com

Major appliances for apartments.

EZ Drain & Plumbing Stacie Fluhrer

6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699

ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 72 for the location of our ad. Fairgrove Property Management

Marco Vartanian — mvartanian@fairgrovepm.com 2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288

info@fairgrovepm.com — https://fairgrovepm.com/ Farmer’s Insurance — Theresa Simes Agency

Terri Simes

17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000

tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 72 for the location of our ad. FireAvert, LLC

Nathan Brown

1655 West Maple Street Mapleton, UT 84664-3131 (801) 692-0306

nathan@fireavert.com

FIRST ONSITE Restoration

Amit Gandhi

1275 North Grove Street Anaheim, CA 92806 (619) 537-9499

amit.gandhi@firstonsite.com — https://firstonsite.com/ Fisher & Phillips

2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424

cbaran@laborlawyers.com

FPK Security

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068

stevef@fpksecurity.com — www.fpksecurity.com

Genesis Bank

Lauren DiBiase

4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226

ldibiase@mygenesisbank.com

Google Fiber

Carol Luong

19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346

luongcarol@google.com

GoPowerEV

Rachel Corn

9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696

rachel.corn@gmail.com

Gorman & Associates

Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998

info@wrgorman.com

See the Advertisers Index on Page 72 for the location of our ad. GQ Landscape Care, Inc.

Mario Quiroz

4195 Chino Hills Parkway, Suite 202 Chino Hills, CA 91709 (909) 906-6009 mariomquiroz@gqlandscapecare.com

Green Home Solutions TrueEnviro

James Armendariz

20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com

Guardian Roofs by Sudduth Construction Inc.

Helen Tredo

1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619

guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 72 for the location of our ad.

H2O Heating Pros, Inc.

Tim Caufield — timcaufield@h2oheatingpros.com

P.O. Box 91 Menifee, CA 92586 (951) 405-0015

email@h2oheatingpros.com — www.h2oheatingpros.com

HMWC, CPAs & Business Advisors

David Eisenman

17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

HMWC, CPAs & Business Advisors

David Eisenman

17501 17th St., Suite 100

Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

Ingersoll Rand

Jesse Estrada

11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com

Insperity

Kari Tamke 45 54th Place #4 Long Beach, CA 90803-3405 (562) 706-6090 kari.tamke@insperity.com

Intellirent

Cassandra Joachim

632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com

InterLink Multifamily Staffing

Lisa Wetzel 17321 Irvine Boulevard Tustin, CA 92780 (949) 400-1678 lisa@interlinkmultifamily.com

Intersolutions — Property Management Staffing Specialists

Laura Aliberti

17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 laliberti@intersolutions.com - www.intersolutions.com

With the new Livable Pro, Housing Providers

bill back Residents for master-billed utilities

Recover up to 90% for healthier NOI!

WATER/SEWER PEST CONTROL LANDSCAPING TRASH

The FIRST DIY solution to recover masterbilled utilities, Livable’s new Pro platform lets Housing Providers and Property Managers divide utility bills using occupancy, square footage or by unit. Don’t worry - we still offer Billing Automation for larger management companies!

HIGHLIGHTS:

 Billing transparency

 Manager & Resident portals

 Free setup

 No unit minimums

Supplier Contact Index — continued from page 62

Investing in The OC

Mercedes Shaffer

1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999

InvestingInTheOC@gmail.com — http://investingintheoc.com

Investment Capital Real Estate

Ignacio Diaz, Jr.

1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817

id@investmentcapitalre.com — www.investmentcapitalre.com

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc.

Carl Ludwig

101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575

carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency

Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441

jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

JKJ Plus One, Inc

Cassandra Torres 444 Old Newport Boulevard, Ste C Newport Beach, CA 92663 (949)259-3092

cassandra@casstorres.com

JLE Property Management

Denise Arredondo

700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480

www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 72 for the location of our ad.

Kairos Investment Management Company

Jon Needell

30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888

jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company

Patricia Aballe

21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597

info@kpi1031.com

See the Advertisers Index on Page 72 for the location of our ad.

The Karlin Law Firm

Scott Karlin

13522 Newport Avenue, Suite 201 Tustin, CA 92780 (714) 731-3283

Scott@Karlinlaw.com — Mike@Karlinlaw.com

KD Electric Company

Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700

derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP

Michael Chen

2040 Main St., Suite 500 Irvine, CA 92614 (949) 476-5585

Michael.Chen@kts-law.com

KJ Carpet Wholesale

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180

AR@kj-carpet.com

Knight Towing

Frank Mora

1001 North Logan Street Santa Ana, CA 92701 (714) 686-5975

sales@knightstotherescue.com

KW Commercial

Randy Combs

4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263

randycombs@kw.com

See the Advertisers Index on Page 72 for the location of our ad.

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972

www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc.

Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426

dbaldwin@lahydrojet.com

Landcare Logic

Jalin Gerber

1448 N. Glassell Orange, CA 92867 (951) 316-8002

jalin@landcarelogic.com — www.landcarelogic.com

LaundryUp

Howard Lee

1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835

hmlee_vp@yahoo.com — www.laundryup.com

Livable

Daniel Sharabi

PO Box 475852 San Francisco, CA 94147 (877) 789-6027

comesave@livable.com — www.livable.com

See the Advertisers Index on Page 72 for the location of our ad.

Lloyd Pest Control

David Hinrichs

1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369

david.hinrichs@lloydpest.com

LoCali Management Group

Nathan Poth

6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074

Nathan@livinglocali.com — www.livinglocali.com

Boutique style property management.

LordCap Green

Jessica Collins

14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142

team@lordcapgreen.com — https://www.lordcapgreen.com

Luminous

Joel Duchesne

2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275

help@luminousresidential.com

Mailboxes R Us

Tony McDaniel

1980 N Glassell Street Orange, CA 92865 (714) 779-7779

tony@hillcrestconstruction.com

ManageMowed

Chris Michael

12672 Limonite Ave, Suite 3E #154 Eastvale, CA 92880 (714) 592-0019

Chris.M@ManageMowed.com

Rancho-Ontario@managemowed.com

https://www.managemowed.com/locations/rancho-cucamonga

McCarthy Roofing

Aaron Martin

625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

customerservice@mccarthyroofing.com

See the Advertisers Index on Page 76 for the location of our ad. Mesa Garage Doors

Meridith Denos

4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566

mdenos@mesagaragedoors.com — www.mesagaragedoors.com

MJC Realty

Joel Carlson 3 Upper Newport Plaza Drive, First Floor Newport Beach, CA 92658 (714) 271-7322

joel@joelcarlson.com

Molly Maid of Irvine, Saddleback and Temecula Valley

Scott Sims

20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2

scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/ Moore Replacements

Mike Moore

1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505

mike@moorereplacements.com

Morgan Skendarian Investment Real Estate Group 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800

md@morganskenderian.com

MRI Software

Mary Greene

28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622

mary.greene@mrisoftware.com — http://www.checkpointid.com

Multifamily Utility Company

Denise Deverelle—ddeverelle@multifamilyutility.com PO Box 86531

San Diego, CA 92138 (800) 266-0968

sales@multifamilyutility.com

Supplier Contact Index — continued on page 66

Supplier Contact Index — continued from page 65

Team Services

Teresa Manzano Mendoza

17321 Irvine Blvd, #205

Tustin, CA 92780 (714) 213-8841

teresa@multiteam.net — www.multiteamservices.com

National Credit Systems

Gordon Marshall

1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858

gmarshall@nationalcreditsystems.com

National Service Company

Anel Burgin

845 N Commerce St Orange, CA 92867 (714) 633-1811

ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 72 for the location of our ad.

Navion Insurance Associates, Inc

Shawntae Stewart

23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711

sstewart@navionins.com — www.navionins.com

Newmeyer & Dillion, LLP

Rondi Walsh

895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000

rondi.walsh@ndlf.com

New York Life

Kimberly Lucas 3711 Calle Casino San Clemente, CA 92673 (949) 244-5459

kalucas@ft.newyorklife.com

NFP Property & Casualty

Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446

eric.r.marrs@nfp.com — www.nfp.com

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company

Laura Aliberti

2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595

laliberti@npmstaffing.com — www.npmstaffing.com

OC Professional Maintenance Team

Jennifer Barragan

1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633

info@ocproteam.com

See the Advertisers Index on Page 72 for the location of our ad.

Oliver Mahon Asphalt

Michelle Hogge

182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com

OMNIA Partners, Multifamily Housing

Peter Braun

1941 South Grant Street Denver, Colorado 80210 (303)910-7636 peter.braun@omniapartners.com omniapartners.com/multifamilyhousing

One Call Restoration

Anthony Nocera

1240 S Wright Street Santa Ana, CA 92705 (562) 824-1234 tony@onecallsm.com

Opti-Fit Fitness Solutions

Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com

Optimum Seismic, Inc.

Ali Sahabi

5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

See the Advertisers Index on Page 72 for the location of our ad.

Orange County Property Management

Eric Reichert

16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700

eric@ocmgmt.com — orangecountypropertymanagement.com

Orion DCP Inc.

Yathrib Heredia 117 North Bewley Street Santa Ana, CA 92703 (949) 306-3995

Yheredia@Oriondcp.com

Pacific Coast Commercial Pool Service

Roger Klump

5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com

Patio Guys

Joanna Solis

2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx

Phillip Forrester

1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403

pf@pearlxinfra.com

PK Security, Inc.

Steve Flamm

P.O. Box 55597 Valencia, CA 91355 (800) 459-4068

stevef@fpksecurity.com

PODS For Business

Chad Schutt

13284 Eagle Ridge Chino Hills, CA 91709 (310) 270-5127 cschutt@pods.com

PRC Restoration

Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com

Precision Concrete Cutting

Aaron Anderson 650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com

Precision Environmental Mark Taylor 4350 Transport Street, Suite 109 Ventura, CA 93003 (805) 641-9333 mtaylor@precisionenv.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com

ProActive Realty Investments

Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC

Alberto Castellanos 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com

Promaxima Strength & Conditioning

Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889 lward@promaxima.com — www.promaxima.com

PWS Laundry / Alliance

John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com

We’ve Moved!

AAOC is pleased to announce that the office has moved from Santa Ana to Anaheim’s Platinum Triangle. It has co-located with the Pacific West Association of REALTORS® just west of Angel Stadium and the 5, 57, and 22 Freeway interchange.

Our new address is 1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805. The phone number remains (714) 245-9500 for calls and text messaging. Operational hours remain Monday through Friday from 8 a.m. to 5 p.m., and closed for lunch from 12 to 1 p.m. The office will continue to operate remotely on Fridays..

We look forward to continuing to provide operational guidance, tenant screening, supplier referrals and other member services via telephone and online. If you would prefer in-person assistance from an AAOC team member, please contact us to schedule an appointment.

Supplier Contact Index —

continued from page 66

PyroComm Systems, Inc.

Jake Tirabassi

15215 Alton Parkway, #200 Irvine, CA 92618 (949) 386-0798

jaket@itredrock.com

R&B Wholesale Distributors, Inc.

David Rhodes

2350 S. Milliken Ontario, CA 91761 (909) 230-5400

drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad. Reliant Parking Solutions, LLC

Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938

info@reliantparking.com

Rentler

Barton Strawn

200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009

www.rentler.com/partner/aaoc — membership@rentler.com

Rent.

Laura Lemansky

950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177

llemansky@rent.com - www.rent.com

Repipe Specialists, Inc

Daniel Johnston

245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269

daniel.johnston@repipespecialists.com

Resident IQ

Angela Mackey — angela.mackey@residentiq.com

2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662

sales@residentiq.com

Restoration Management Company

Michelle Lopez

25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949) 274-6408

mlopez@rmc.com — www.rmc.com

REVS (Refuel Electric Vehicle Solutions)

David Aaronson

3753 Nottingham St Houston, TX 77005 (713) 927-1693

daaronson@refuelevs.com — www.refuelevs.com

Rey Insurance Services, Inc.

Mike Rey

27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661

mike@reyinsuranceservices.com — www.reyinsuranceservices.com

Reynolds Realty Advisors

Elizabeth Reynolds

3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772

Elizabeth@ReynoldsRealtyAdvisors.com

www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments

Ray Roberts

3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 72 for the location of our ad. Royal Roofing.com (RWS&P, Inc.)

Steve Pinkus

6831 Suva St. Los Angeles, CA 90201 (562) 928-1200

steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 72 for the location of our ad.

S-Team Turn Overs

Carlos Mercado

2030 East 4th Street

Santa Ana, CA 92705 (310) 986-1522

cmercado@steamoc.com

S.E. Electrical Service Inc.

Sam Edalati

6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252

seelectricoc@verizon.net

Satellite Management Company

Paul Conzelman

1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124

pconzelman@satellitemanagement.com

Schiff & Shelton

Laurie Schiff

3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211

laurie@schiff-shelton.com

Schluter Systems

Mary Yocum

15 Nantucket Lane Aliso Viejo, CA 92656 (714) 329-0355

myocum@schluter.com

Securitas Security Services USA

Jacob King

27275 Miraflores

Mission Viejo, CA 92692 (619) 559-3020

jacob.king@securitasinc.com

Shanon Ohmann Real Estate Group

Shanon Ohmann

28361 Lakewood Drive

Laguna Niguel, CA 92677 (949) 309-1244

Shanonohmann@gmail.com

Signal of OC/SD

Gilbert Holguin

2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157

gholguin@teamsignal.com — https://www.teamsignal.com/ S M Painting Corp.

Salvador Munguia

417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

SmartFaucets

Joanna Boey 7545 Irvine Center Drive Irvine, CA 92618 (626) 757-3663

info.smartfaucets@gmail.com

Snappt Inc.

Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340

dcooper@snappt.com — www.snappt.com

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962

paul@southcoastrealestatebroker.com

Southern California Edison-Multi Family Program

Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274

mary.finn@sce.com — www.sce.com

Southern Cross Property Consultants

Becky Millat 4055 Hancock St., Suite 100 San Diego, CA 92110 (619) 385-3757

becky@southerncrosspc.com

Specialty AC Heat

Wendell Grant 4650 Arrow Highway Ste C6 Montclair, CA 91763 (909) 982-7999

alexd.specialty@gmail.com

Spicer Mechanical

Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100

chadh@spicermechanical.com — www.spicermechanical.com

Strategic Sanitation Services

Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909

ericl@wasteoptimize.com

Streamline Repipe and Plumbing Inc.

Israel De La Torre 9555 Heiner Street Bellflower, CA 90706 (855) 737-4737

streamlinerepipex@gmail.com

Surface Experts of South Irvine

Heath White 25 Grandbriar

Aliso Viejo, CA 92656 (949) 471-0408

hwhite@surfaceexperts.com

SVN / Vanguard — Cameron Irons

Cameron Irons

120 W. 5th Street #210

Santa Ana, CA 92701 (714) 446-0600

cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 72 for the location of our ad.

TAG / AMS, Inc.

Rick Denver

10572 Chestnut Street

Los Alamitos, CA 90720 (562) 280-0177

rickdenver@tagams.com

TASORO

Annie Bing

14107 Brighton Ave Gardena, CA 90249 (714) 925-0598

ab@tasoroproducts.com — https://tasoroproducts.com/

Tax & Financial Group

Justin Hess

4001 MacArthur Blvd. 3rd Floor Newport Beach, CA 92660 (949) 223-8434

justin.hess@tfgroup.com

The Door & Window Company

Elsa Pizana

1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085

elsa@thedoorandwindow.com

TheGuarantors

Alexandra Nazaire

1 World Trade Center New York, NY 10007 (212) 266-0020

associations@theguarantors.com — success@theguarantors.com

The Liberty Group

Carrie Floyd

11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057

carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works

Chip Robinson

1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com

We provide apartment property management in Southern California.

The Mogharebi Group

Brett Bayless

28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465

Brett.bayless@mogharebi.com

Titanium Restoration Services Company

Victor Martinez

P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875

titaniumrestoration@gmail.com

TO’ and MO’ Towing

Robert Heer

518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879

rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Torrey Pines Bank

Patrick Davern

600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288

pdavern@torreypinesbank.com

Total Rooter & Plumbing

7201 Garden Grove Boulevard, Suite D, Garden Grove, CA 92841 (714) 715-3315

totalbfrp@gmail.com

See the Advertisers Index on Page 72 for the location of our ad.

Urban Surfaces

Brandon Cutler

2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645

brandon.c@urbansurfaces.com — www.urbansurfaces.com

USGI — Upland Group

William Estela

2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263

westela@usg.org — www.usg.org

Valet Living

Briana Sellers

100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327

briana.sellers@valetliving.com — www.valetliving.com

Vesync

Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050

danica.chin@vesync.com

WASH Multi Family Laundry Systems

Tracy McMahon

100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 72 for the location of our ad.

Water Heater Man, Inc.

Jim Green

570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098

tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heater Warehouse

Chris Flores 1114 East Truslow Avenue Fullerton, CA 92831 (714) 244-8562

chris@whwllc.com — https://thewaterheaterwarehouse.com/

Water Heaters Only Inc.

Yana Carpenter

970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570

laoffice@waterheatersonly.com — www.waterheatersonly.com

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq.

1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000

tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint

Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592

aaron.fernandez@wcdp.com

Western State Design, Inc.

Sheri Tam 2331 Tripaldi Way Hayward, CA 94545-5022 (510) 931-7099

stam@westernstatedesign.com

WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net

Yardi Systems Inc.

Brigitta Eggelston 430 S Fairview Ave Santa Barbara, CA 93117 (805) 699-2040 x1424 brigitta.eggleston@yardi.com

Ygrene Energy Fund

Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578

emily.ramey@ygrene.com

Zebra Construction Inc.

Michelle Durey - michelle@zebraconstruct.com 2523 S Robertson Blvd Los Angeles, CA 90034 (310) 890-3989 info@zebraconstruct.com

Zillow Rentals

Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830

rentalsevents@zillowgroup.com — http://www.zillow.com

Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com