6 | Sourced | november 2021 — february 2022
THE DIFFERENCE IS…
SAFETY | CONSISTENCY | QUALITY PILLAR Three
“Quality is not an act, it is a habit.” — Aristotle
quality Quality isn’t just what is put into our packaging, it’s how we manage our relationships. From start to finish, handling the order correctly, making impeccable agreements with our customers and vendors, understanding customer needs, and delivering at the right time.
“Quality means the desire and ambition to strive to do the best and reach perfection in everything we do”. “Quality can mean so many things in our industry, and for most people, they perceive quality as how well the product may look, taste, smell, and feel. For me, it goes deeper than this and beyond the physical attributes of our products. Quality is an expectation. It is a culture that is established by leadership to produce and present products in the marketplace that not only provides exactly what the customer wants, but also accurately represents our brand and company. It means we will always do the right thing for our customers. We will never cut corners. And we will never sacrifice the health, trust, and safety of our customer to gain market share or profit”.
“The definition of quality is a job well done. One that prioritizes the needs of our customers and at the same time does what is right for our company.”.
