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the difference is…quality

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by Rick Van Arnam

by Rick Van Arnam

THE DIFFERENCE IS… SAFETY | CONSISTENCY | QUALITY

“Quality is not an act, it is a habit.”

— Aristotle

PILLAR Three quality

Quality isn’t just what is put into our packaging, it’s how we manage our relationships. From start to finish, handling the order correctly, making impeccable agreements with our customers and vendors, understanding customer needs, and delivering at the right time.

“Quality can mean so many things in our industry, and for most people, they perceive quality as how well the product may look, taste, smell, and feel. For me, it goes deeper than this and beyond the physical attributes of our products. Quality is an expectation. It is a culture that is established by leadership to produce and present products in the marketplace that not only provides exactly what the customer wants, but also accurately represents our brand and company. It means we will always do the right thing for our customers. We will never cut corners. And we will never sacrifice the health, trust, and safety of our customer to gain market share or profit”. “Quality means the desire and ambition to strive to do the best and reach perfection in everything we do”.

“The definition of quality is a job well done. One that prioritizes the needs of our customers and at the same time does what is right for our company.”.

“Quality and consistency go hand in hand. By combining our experienced employees, the right equipment, and the right processes, we can consistently produce superb quality products. What sets Market Cuts apart is our people. Similar to a Swiss watch, each employee plays a vital part that allows the entire company to work in unison”.

“At Market Cuts, we strive for quality everywhere, including our front desk. Not only do we offer our customers high quality products, but we also aim to provide exceptional quality customer service. Working daily to build solid relationships with our customers is our office goal. Our customers need to know we are here for them AND we are here because of them”. “Quality is giving attention to details at every stage of the process. When we are looking at our product, we need to make sure we are confident that it will meet requirements before it leaves our facility. When a child enjoys a watermelon spear on a hot day, or a mom is cooking for her family with our diced vegetables, we are a part of those families. Quality is not just the monitoring forms we fill out or the steps we take to make sure product is safe, it is the final meal that families enjoy together”.

To order, contact Market Cuts at marketcuts@amarano.com or give us a call at 773.321.7695.

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