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Security | Fire | Risk Management

Ireland’s Security, Fire and Risk Management Magazine

Magazine of the AIRM

Spring 2011

Volume 12 | Issue No. 1 | Price €4.00 |

Ireland’s Security Exhibition & Conference

“Informed Decisions Are Made by Informed People” www.isec.ie

Ireland’s Security Exhibition & Conference A variety of exhibitors at ISEC2011 will include

• CCTV • Access Control • Intruder Detection • Gate Automation • Retail Solutions • Locks & Safes • Wirefree Systems • IP Security

• Door Entry Systems • Time & Attendance Systems • Thermal Imaging • Remote Surveillance • Fire Detection • Physical Security • Biometrics

• Perimeter Intrusion • Remote Monitoring • Video Analytics • Security Training • RFID • Trade Associations

Why Visit • To source new products which will enhance sales within your own business • To discover new more cost-effective & innovative solutions • To experience live demonstrations • Interact face-to-face with key suppliers • Network with new and diverse suppliers • Get expert advice on specific challenges facing your company • Keep up to date with emerging trends in the security industry • Gain new insights & ideas to grow your business

At ISEC2009 over 90% of Irish security installers attended .isec.ie w w w t a w s online no

Find u

“Informed Deci Are Made by Infor

Convention Centre, Citywest Hotel, Dublin Wed 30th & Thurs 31st March 2011

Exhibitors at ISEC2011 360 Vision Technology Access Control Technology (ACT) Access Security Products ADPRO by Xtralis A.I.R.M. Alarm Control 24 Alarm Master Software Anixter Beacon Communications Beltronics Bosch Security Systems CAME Automation Supplies Card Logic Cashin Telecommunications CBC (Europe) Ltd. CSL Dualcom Ltd. DFB Security Expert Security EZ Management Fastcom IP Watch Genie CCTV Ltd. Global Security Devices GVD Ltd. HKC Ltd. Irish Security Distributors Lock-iT Security & Hardware MCM Security Group Mercury Software Ltd. National Automation Ltd. NetHomeSecurity Netwatch Northwood Technology Ltd. N.S.A.I.

Osmosis Ireland Ltd. Owl Outdoor Work & Leisure Prism Engineering Ltd. Pyronix Ltd. REW Electrical & Security Distributors Risk Manager Magazine RWL Advanced Solutions Ltd. Schneider Electric Serima1 Siemens SSAIB The Security Institute UTC Fire & Security Videcon Plc Videnda Distribution Vision Fire & Security Wood Communications

isions ormed People�


Contents Risk Manager




ISEC 2011

IP Perspective



So what is an Insurance Surveyor?

Better Together



How the Recession has Affected General Damages

PSA & The Courts


Insider Threat




Is Crime Preventable

Comparing H.264 & MJPEG Bandwidth Usage over Security Network

Published by

Rosebank Media, First Floor, 72 Tyrconnell Road, Inchicore, Dublin 8 Phone: +353 1 4163678 - +353 1 4534121 - Fax: +353 1 4545119 E-mail: anndaly1@eircom.net


Exhibitions & Conferences can be a Powerful Marketing Medium

Editorial board John Hamilton Peter O’Toole Ann Daly

Designed by www.space.ie

Risk Manager is the quarterly magazine of the Association of Irish Risk Management (AIRM). The magazine is circulated among AIRM Members, Security Manufacturers, Distributors and Installers, Facilities Managers, An Garda Siochana, Insurance Companies and Brokers, Local Authorities, Fire Safety Companies, Loss Adjusters, Health & Safety Companies, Training Companies, Entertainment and Leisure Industry, Financial Institutions, Construction Industry, Government Departments involved directly or indirectly with the Irish Security Industry and Risk Management. Views expressed by contributors or correspondence are not necessarily those of the AIRM or Rosebank Media and neither accepts responsibility for them. Risk Manager welcomes product news, contract awards announcements, company news, appointments, press releases, etc, email details to the address above. Companies or individuals wishing to subscribe to the Risk Manager magazine can do so by contacting Rosebank Media.

Ireland’s Security Exhibition & Conference

Wednesday 30th March 12.30pm: Maintaining your business

The economic downturn continues to add further pressures to technology companies making it increasingly difficult when combined with the other requirements of running a business in this sector. What are the priorities for company owners? Speaker: Martin Stairs, Managing Director - RAS Security Systems

1.15pm: Fastcom to launch IP Watch using NeoVSP platform Revolutionizing the world of video surveillance, NeoVSP’s OVS™ platform allows telecom operators and ARCs to replace local DVR and costly onsite installations with a service based hosted platform. OVS™ allows the service providers to turn video security into an RMR business, to reduce their costs and gain a substantial competitive edge over their competition. Fastcom will launch the NEO OVS platform in Ireland called IP Watch. Speaker: John Deering, Sales Director Ireland and UK, NeoVSP

Seminar Schedule 4.15pm: Irish IP Security Case Studies & Wireless solutions on the Milestone XProtect Open Platform Video Management Software Interactive Seminar – •Featuring day & night megapixel footage for Town Centre Security, Business Campus Security, Retail Security, Residential Security, Commercial Premises Security •Importance of up-skilling sales & technical staff in IP networking •**Free GVD IP Knowledge & Skills Training Programme worth €1290 for best audience question** Speaker: Gordon Smith, Managing Director, GVD | making IP easy

Thursday 31st March 11.30am: CoESS

The Confederation of European Security Services - CoESS founded in 1989 is the European umbrella organisation for national private security associations. The industry in Ireland has been actively involved in CoESS for over fifteen years. What is the role of CoESS and how can the Irish Security Industry benefit from its continued participation in Europe?

2.00pm: Advancing Technology

Principal Speaker: Hilde DeClerck Secretary General - CoESS

Technology continues to advance, can operators within the sector keep up.

12.00pm: Licensing – five years on

Is it all good for the customer and the broader industry?

The Private Security Authority in Ireland has been active in licensing for over five years.

Speaker: Paul Tattersall, Managing Director - Power-Plex Technologies

What is the current attitude to the effectiveness and benefits of licensing in Ireland?

2.45pm: The transition from Analogue to IP/ Megapixel Making the leap from existing Analogue technology to IP and Megapixe. The Hybrid approach and how it is helping installers and customers bridge the gap between their existing analogue technology and the latest IP and Megapixel equipment. Speaker: Michael O’Neill, Videnda Distribution

3.30pm: The impact of ISO 28001 ISO 28001 is now becoming a feature, which may impact on security providers in all sectors. What is ISO 28001 and how should the industry prepare for its impact. Speaker: Brian Hoy, Programme Manager - National Standards Authority of Ireland

Principal Speaker: Geraldine Larkin, Chief Executive Officer Private Security Authority

1.00pm: Employment Regulation Order The security industry Joint Labour Committee and all Employment Regulation Orders are under review and may be scrapped. What will the effects of this be to employers, employees and the sector? Principal Speaker: Owen Reidy, Sector Organiser - SIPTU

2.00pm: Standards in Guarding Services The Private Security Authority and the Guarding Services committee of Security Congress are carrying out a review of the current Guarding Services Standard. Some 100 amendments to the original standard are proposed. What impact will these changes have? Principal Speaker: Alan Durnan, Director - Brinks Ireland, Chair Guarding Committee ISIA

Facilitators John Byrne and Luke Maples

Chairperson's Column

ey, mps e D ldine IRM Gera on A s r e p r Chai

Welcome to the Spring Edition of Risk Manager Magazine. The AIRM Committee have been very busy over the past few months organising the spring schedule of seminars, our annual site trip and golf tournament as well as finalising details for our new website which we expect to be launched in the next few months. Our February seminar addressed Risk Management for Lone Workers, a hazard which many companies don’t always realise might apply to them, but don’t forget that person who stays late each evening or staff travelling through the course of their business. Employers have a duty of care to access the risks to these people, not just those who work in isolation for the best part of their role. This is an area often overlooked in company’s health and Safety risk assessments. The seminar covered legislation, typical hazards, best practice 6

procedures as well as

staff welfare as well as fire safety

physical protection

and evacuation are managed in

systems, see page 59 for

such a constrained environment.

a more detailed report.

We expect that numbers will be restricted so as usual first refusal

The March seminar will be on

will be given to those who attend

Food Safety, covering the relevant

the AGM in April.

legislation, monitoring and enforcing and best practice.

This will be my last edition as Chairperson pending the election

ISEC 2011, Ireland’s National

of new officers at our AGM in

Security Exhibition takes place

April. If any members would like

on the 30th & 31st of March in

to put themselves forward to

the Convention Centre, Citywest

join the AIRM committee please

Hotel, this is an event the AIRM

contact myself or any member of

are proud to be associated with.

the committee over the next few

This year there will be a wide


variety of exhibitors showcasing the latest technology across all

Looking forward to seeing you at

spectrums of the security industry.

our forthcoming seminars or at our

Also over the two days there will

stand at ISEC 2011.

be a variety of seminars, full details of speakers and the schedule is on


page 5. Please drop by and visit the staff manning the AIRM / Risk Manager Magazine stand. We are delighted to advise that we have provisionally secured permission to have this years site visit to Wheatfield Prison in May. The visit will involve a tour of the prison as well as an insight into how health and safety aspects such as security,

Employ er of care s have a duty to risks to access the th not jus ese people, t work in those who isolatio the bes n for t par their ro t of le

Global brands Local knowledge Nationwide Distribution

National Sales and Distribution Boyle Business Park, Deerpark, Boyle, Co. Roscommon P: 071 9663893, E: sales@nal.ie Dublin Trade Counter 4055 Kingswood Ave., Citywest Business Campus P: 01 4699115 Training on Gate Automation and Control Products available by arrangement. Call 01 4699115 to avail of this Service


Visit us at Stand A18

Ireland’s Security Exhibition and Co

Rosebank Media, First Floor, 72 Tyrconnell Road, Inchicore T: +353 1 416 3678 / 453 4121 F: +353 1 454 5119 info@isec.ie www.isec.ie

Industry News

Wireless fire protection for Castletown House Castletown is Ireland’s largest and earliest Palladian style house. Built between 1722 and 1729 for William Conolly, Speaker of the Irish House of Commons and the wealthiest commoner in Ireland In 1994 the house with the exception of the contents, was transferred to State care and it is now managed by the Office of Public Works. The transfer to State ownership has paved the way for a major programme of restoration and conservation work of the house and demesne lands. Through restoration, conservation, acquisition of parkland and development of visitor facilities, the long term objective is to preserve for future generations one of the most important houses in Ireland and one of significance in terms of European architectural heritage.

At present the system covers the main house and west wing and over the next two months will be extended to cover the east wing and farm yard area. Upon completion of the works, a network of six wireless fire panels and 370 wireless devices will be installed, including smoke and heat detectors, sounder strobes and call points. In addition, a series of wireles input/ output units allow seamless intergration between the fire panels and plant and equipment, without the need for costly and unsightly fire rated cabling.

Fire Protection

As part of ongoing refurbishment works, an EMS wireless fire detection and alarm system has been installed by Siemens Ltd., working in conjunction with local distributor Vision Radio Fire. EMS wireless solutions offer speed of installation, flexibility during phased refurbishment, and significent cost savings over the full term of the project. In addition, the need for temporary fire protection in vacant areas of the building can be speedily addressed, and reused as part of the permanent system at a later date.

Panasonic Team with REW for Security Systems distribution in Ireland

PSNE have announced that it has entered into a commercial agreement with Richmond Electrical Wholesalers, better known as REW, to distribute Panasonic’s range of Professional Security Surveillance Systems in the Irish market The commercial agreement with Panasonic gives REW the right to supply all Panasonic’s market leading professional security surveillance systems, including both analogue and IP solutions, throughout the 32 counties. “Panasonic is delighted to be partnering with REW”, said Peter Dempsey, Panasonic’s National Account Manager for Ireland, “REW has many years of experience in the industry, priding itself on service excellence. REW has deservedly earned and maintained an outstanding reputation for customer support, which is an attractive


proposition for Panasonic to work with”. Noel McStay, Commercial Director for REW said, “The appointment of REW as a distributor for Panasonic is an exciting addition for our company. Since we established in 1977 we have expanded our core business to include security systems. An iconic brand such as Panasonic will assist us in strengthening our presence in security across the industry”.

Wirefree Access Control System

Wi-Pin Door Control

Wi-Prox Door Control

Wi-Bio Door Control

WI Plus controller Order Code: (GSDn-WPC) • Supports 5000 users • 16 user groups • 16 time zones • Controls and monitors up to 15 doors • Unlimited door groups • Reporting facility in .pdf and .csv formats for: • Time and attendance • Event history • User activity • Challenge facility • Unlimited logging • Input/output mapping for lift control and CCTV control • Supports wireless and RS485 networks • Automatic backup facility • Database encryption for maximum security

Seamless integration on secure wirefree network Access Control, Intruder Alarms and IP CCTV Systems we are

Head Office: No. 1 Turnpike Business Park, Ballymount, Dublin 22, Ireland Main Office: +353 (0) 1 524 2691 Sales: +353 (0) 1 524 2690 Email: info@globalsecurity.ie

Discover more at


Visit us at Stand C8 ISEC2011

Industry News Risk Manager

£4.4million for secure technologies centre Northern Ireland’s Enterprise Minister Arlene Foster recently announced £4.4million of support for the Queen’s University Centre for Secure Information Technologies (CSIT) CSIT is the UK’s lead university research centre for the development of technology to counter malicious cyber attacks. The centre is based at Queen’s Institute of Electronics, Communications and Information Technology (ECIT) in the Northern Ireland Science Park.

The Invest Northern Ireland support, which is part funded by the European Regional Development Fund (ERDF), will assist in the exploitation of security infrastructure research, by strengthening the centre’s ability to develop commercially viable projects. In addition, Invest NI’s support will help create 14 new engineering positions at the innovation and knowledge centre.

data and network security, wireless security and intelligent surveillance. Our integrated approach helps to fuse top research capabilities with leading business development, market analysis and commercialisation skills. Invest NI’s support will play a vital role in helping us to accelerate the exploitation of secure information technology.”

The centre aims to create the security infrastructure needed to safeguard the protection of personal information stored electronically, both at home and in the workplace. Arlene Foster commented: “The global electronic security market is a vitally important and rapidly growing sector. The establishment of CSIT strategically positions Northern Ireland at the forefront of secure information technologies. The state-of-the-art facility combines some of the best that Northern Ireland can offer in terms of academic and commercial experience and has the ability to become a world-class research and innovation centre. “This comprehensive and business-driven research programme builds upon established, global research links in areas such as

Pictured with Enterprise Minister Arlene Foster making the announcement are (L-R) Professor John V McCanny, Director of ECIT, Professor James McElnay, Pro Vice Chancellor, Queens and Dr. Godfrey Gaston, CSIT Director.

New student accommodation building gets SALTO smart access system

University College Dublin (UCD) has installed a smart access control solution from SALTO in its brand new Roebuck Castle student accommodation facility This brand new Residence Hall, which is the first of its kind in Ireland, provides 133 beds of student catered accommodation. Each unit is made up of 12 single en suite rooms with a shared kitchenette, lounge and a quiet shared study room. Richard Brierley, Manager of Residential Services at UCD, said “Further to the renovation of accommodation at our Merville Student Village apartments that we did last year and a second phase of refurbishment we did earlier this year, Roebuck Castle was a brand new build offering something new to UCD students. Having used SALTO in many other buildings on campus, we had no hesitation in choosing the system again for this building. Incorporating the latest in wireless access control technology, it helps us to provide for the safety of our student residents as well as offing good flexibility and security access.” “As specialists in the field of university access control systems, the SALTO solution was ideal for Roebuck Castle student accommodation” comments Stephen Foley from Doorware Ltd. SALTO’s Irish distributor who carried out the installation. “we designed a highly secure and flexible networked access control


system to meet all of the requests of the university. The advanced system design incorporates wireless XS4 E9451U85IM48W RF electronic mortise locks as well as standard E9450U00IM48 units, together with wireless gateways and repeaters, standard CU50ENSVN units, WRM9001 wall readers and WRM9001E wall readers.

The WiseNet2 DSP chipset with Full HD

Capturing every detail

IPOLIS LOGO 2007.01.05 Lim hyun-jee


Full 1080p High Definition (HD) has arrived with the SNB-7000 The SNB-7000 is the first of a new generation of iPOLiS megapixel cameras featuring the Samsung WiseNet2 DSP chipset and capable of delivering Full HD (1080p) resolution images. The WiseNet2 DSP chipset brings a host of advanced functionality to your security application whilst minimising bandwidth requirements. For example, the inclusion

Wide Dynamic Range

Built in SD card slot

H.264 Compression

Samsung Super Noise Reduction

Power over Ethernet (PoE)

Smart Codec

Net-i viewing software

Progressive Scan

Up to 3 megapixel (2048 x 1536) and Full HD (1920 x 1080p) resolutions supported

Hybrid dual Ethernet and BNC outputs

of Samsung’s Smart Codec allows you to highlight critical areas within a scene which can then be transmitted at a higher frame rate than the rest. When coupled with high level H.264 compression and the option to simultaneously stream a variety of resolutions, including Full HD (16:9 format) and up to 3MP (4:3 format) images, the user is put firmly in control of how images are managed.

improve image quality and reduce bandwidth and recording space requirements. Offering seamless integration with Samsung’s range of standalone network video recorders, NET-i recording software and license-free NET-i viewing software, the SNB-7000 is also fully ONVIF compliant and compatible with a host of leading third-party video management platforms.

Wide Dynamic Range delivers a well balanced image in scenes with high light and dark contrasts whilst third generation Samsung Super Noise Reduction (SSNRIII) eliminates image noise in low light conditions to greatly Available from:


00353 1 837 2445 00353 1 837 1685 info@rspl.ie www.rspl.ie

T +44 (0)1932 455 308 E STEsecurity@samsung.com W samsungsecurity.com


Samsung Techwin Europe Ltd. Samsung House. 1000 Hillswood Drive. Chertsey. Surrey. KT16 0PS. UK

Reliable Security Products Ltd. Units 1-3 Cian Park Industial Estate, Drumcondra, Dublin 9

Industry News Risk Manager

NSAI awards Local Security Company CCTV Installer Certification AES CCTV Security & Fire Ltd. have been awarded EN50132 Certification by the National Standards Authority of Ireland (NSAI). Already certified and licensed to Install Intruder Alarm Systems, AES are now upon a select few companies within the Republic of Ireland to be awarded the EN50132 CCTV Certification. The NSAI launched the certification scheme in 2009 based on the European EN50132 Part 7 Standards. Applicants requiring NSAI Certification to the CCTV Standard EN50132 must provide a list of completed CCTV installations and comprehensive paperwork to be inspected and only when all criteria is met, CCTV certification is awarded. Not currently a legal requirement, the Private Security Authority (PSA) intends to commence licensing of CCTV systems in 2011 whereupon those contractors who are installing CCTV systems for security purposes will be required to attain certification of compliance with the CCTV Code of Practice specification document as well as Standard Recommendation 40:2005 (SR 40:2005). To achieve CCTV Certification companies must put themselves forward for inspection by a third party (NSAI) to prove their quality of workmanship and full compliance with the current CCTV European standards & Code of Practice. “We constantly work hard to improve our standards and services, working to high standards and providing our customers

with the best service available is essential for the success of our business. Over the pass 19 years we have built our reputation on supplying and installing only very latest, high quality and reliably equipment on the market today, backed up with our 24 Hour customer support service. Being awarded the EN50132 CCTV Certification by the NSAI only goes to prove our full commitment to provide high standards and also give our clients additional confidence in our services” says Alan Beattie, Director.

Fergal O’Byrne of the NSAI presents director of AES CCTV

Security & Fire Ltd, Alan Beattie (Right) their EN50132 -7 CCTV About Us Certificate Offering a professional and affordable security installation Lighting, Personal & Medical Alarms & Gate service, specialising in CCTV, Automation System. Intruder Alarms and various other Security Systems to the domestic & commercial market.

Our services are complimented with outstanding customer service and technical expertise to ensure your security system is effective all of the time. We offer end-to-end service including Design, Installation and Customer Support on our range of products and services featured including, Wireless and Wired Intruder Alarms, IP CCTV, Access Control, Fire Alarms, Security

PSA License No. 00296

Certified by the NSAI to installed Intruder Alarms to EN5013 1 standard. (License No. 1208) AES CCTV Security & Fire Ltd. P: 042 9746760 E info@aescctv.ie www.aescctv.ie

Another piece has been added to the National Automation Jigsaw! Established in December 1999, Global Fire Equipment has grown from small beginnings into a major supplier of Fire Detection Systems.

In addition to supplying the Global Fire Equipment range, National Automation also supply other major fire manufacturers products, including C-Tec, Detector Testers, Cranford Controls, The Fire Beam Company, Klaxon Signals, Hochiki, Apollo, KAC, etc. Their product range caters for all requirements including conventional & addressable systems, control panels & PSU’s, devices & ancillaries and custom build special products.

Juno and Junior

Global Fire Equipment systems include • Conventional up to 8 zones • Addressable up to 96 loops • Integration up to 64 panels Products are now available from our National Automation Branches in Citywest and Roscommon

E: sales@nal.ie www.nal.ie 12

Orion Conventional Addressable

Visit us at Stand No. A18 at ISEC 2011

Industry News Risk Manager

NUI Galway enhances security for students and staff with wire-free access control from GSD

NUI Galway has implemented a wire-free access control system from Global Security Devices across its growing campus

Gerry Nolan, Security Manager, NUIG and Peter O’Connor, Managing Director, Global Security Devices(GSD)

The wireless access control system covers more than 300 doors across the campus, on 100 buildings across 243 acres. According to Gerry Nolan, security manager with NUI Galway, the project carried a considerable scale, since buildings vary in size from a shed to a science block and from houses to entire labs. What’s more, the campus is still expanding; a new engineering block has just been completed and another five buildings are currently being built. “The GSD wireless access control system is very high on spec and it means installation doesn’t disrupt the running of the university. There’s no drilling or cables to be installed so there’s far less of an impact,” explains Nolan. The largest building on the campus, the science block, has already been fitted with the GSD system. “Nobody even knew it was going on,” Nolan says.

All of the wireless access control points are managed from a single software application, and Nolan is especially impressed with reporting features in the software which can produce all desired reports as PDF files and export to spreadsheet format. GSD tailored the software to import student and staff details from department files on campus. “That’s a big plus. It’s saving nearly 100% on labour for us – we no longer have to populate this information by hand, so it has freed up manpower on the security team,” he says. Another advantage is the depth of GSD’s technical expertise; because GSD developed the technology itself, it has been able to respond to NUIG’s requests for modifications and to adapt the management software to meet the college’s needs. “They let us add features that are unique to us, so in effect we have a custom-built system,” says Nolan. When the project began Nolan said he was quickly won over by the ability of the GSD technology to integrate to the existing access control system. All of the campus access control doors are now managed through the GSD management software. “That was the big breakthrough we needed. The most important thing is it adopted our existing system, which had 12,000 people on it. It would have been impractical if we had to start again from scratch with a new system,” he says. An additional benefit is that the introduction of the GSD wireless access control system coincided with the launch of NUIG’s campus smart card system. GSD had the technology to work with the Mifare


DESFire campus card and worked closely with NUIG Information Solutions and Services to deliver the project. Said to be the first of its kind in Ireland, the campus smart card is being issued to around 18,500 students and 2,500 staff. According to Brendan O’Looney, project manager with NUIG’s ISS team, it’s planned that the card will have a range of applications such as cashless payments for university facilities, time & attendance and printing access. Access control features for the campus buildings will be integrated onto the existing campus card, removing the need for people to carry around multiple cards for different requirements. “GSD have been fantastic to deal with and its wireless access control technology is a fantastic system in terms of the flexibility it has. I’m delighted to see an Irish company at the forefront of this technology,” says O’Looney. “They have been very supportive and worked with our integration partner EMOS to deliver the solution. We have nothing but positive comments to make about the integration.” Surewatch CCTV, the Galway based specialist in digital security systems, carried out the installation for NUI Galway. Surewatch is a certified installer of Global Security Devices products and it purchased the equipment from National Automation Ltd., an authorised distribution partner of GSD.

W: www.globalsecurity.ie E: info@globalsecurity.ie T: +353 1 5242690

Reliable and Robust solution

The Vista VIPS range of cameras offers a truly reliable and robust solution to night time viewing, operating up to 120m in complete darkness thanks to the high sensitivity camera module and in-built IR illuminators. Rather than using traditional belt drives to allow pan and tilt of the camera, the VIPS range uses a specially designed worm gear mechanism, ensuring the unit can carry the added weight of the illuminators. Ideally suited to both installers and end users the VIPS range are easy to install and come with the same menu structure and feature set as the popular and well established Vista PowerDomePRO series of high speed domes. What’s more the VIPS range is ideal for all environments and come in either 18:1 or 35:1 camera options both with a wiper facility. Other features include four alarm inputs allowing it to respond to triggers such as PIR detectors, privacy zones, 220 presets and detailed automatic touring options.

Available from

For more information on Vista’s extensive range of CCTV solutions, please visit vista-cctv.com or contact your dedicated Norbain account manager. Republic of ireland: 0044 118 9125566

northern ireland: 0118 912 5566


Flexibility by design™ vista-cctv.com

Industry News Risk Manager

Briefcam – Video Synopsis – GVD appointed distributor in Ireland What is Video Synopsis? Video Synopsis is the simultaneous presentation of multiple objects & activities that have occurred at different times BriefCam’s Video Synopsis technology lets

processes video from existing systems and

that can be called on to create a video

compacting daily and weekly events into

routine. It enables operators to use their

the Milestone XProtect environment and

users browse hours of video in minutes, a “brief” for rapid review. The software imports &

makes total video review part of the daily experience & instincts to make decisions faster and better. This is an ideal add on

for busy sites such as shopping centres,

car parks & town centres. The BriefCam Embedded Viewer for the Milestone

XProtect Smart Client user interface

is a fully embedded plug-in that lets

Milestone users take full advantage of BriefCam’s VS Online, which receives real-time feed from the Milestone

XProtect video management software (VMS). The BriefCam server processes the data to produce a database

summary on demand – all without exiting Smart Client interface.

The result: users receive a “brief” that

enables the rapid review of events for

evidence discovery. Using Video Synopsis, a day of surveillance camera footage can be summarized into a video clip as short as one minute, leading to a significant reduction in the effort and expense required to review stored video.

GVD | making IP easy 01 4659056 www.gvd.ie

Ireland’s Largest Wireless Fire Detection System The largest wireless fire detection system in Ireland has been installed to protect the James Joyce Library building in the UCD Belfield complex in Dublin One of the largest library buildings in Ireland, it supports the learning, teaching and research needs of some 24,000 students and academic staff. Meeting the library’s highly complex set of fire protection and evacuation requirements was the responsibility of DML Fire Systems Ltd. who were responsible for the installation, and commissioning of the system during the 4 week fit out program.


The system, which was supplied by EMS Irish distributor Vision Radio Fire, consists of four master/sub master panels, and fourteen range expander panels, designed to ensure the integrity of the signalling infrastructure throughout the multi storey concrete building. Fourteen four-channel Vesda Laser Scanner air-sampling panels protect the Library

Book area, and there are over 1500 wireless devices, including smoke detectors, heat detectors, break glass units, input/ output units and sounder strobes. EMS wire free solutions are suitable for use in buildings of any size or construction, and offer numerous advantages including, speed of installation, lack of disruption, and minimising damage to the fabric of the property.

Wirefree Grade 2 and 3 Intruder Alarm System

GSDi OLED Graphical Wirefree Keypad

GSDi Wirefree Contact/ Universal Sensor

GSDi Wirefree Panic Button

GSDi-Grade 2 Control Panel Order Code: (GSDi-CP2) KEY FEATURES: • Up to 32 wirefree zones • Up to 32 users • 8 areas and 4 common areas • 4 part-guards in each area • 8 onboard outputs • 12 technical outputs • 500 event log • PSTN, GSM/GPRS, TCP/IP connectivity • All devices connect wirefree to network including all • 4 wirefree keypads • 4 wirefree sirens • Fully integrates with GSD wirefree network access control system

Seamless integration on secure wirefree network Access Control, Intruder Alarms and IP CCTV Systems

we are Head Office: No. 1 Turnpike Business Park, Ballymount, Dublin 22, Ireland Main Office: +353 (0) 1 524 2691 Sales: +353 (0) 1 524 2690 Email: info@globalsecurity.ie

Discover more at


Visit us at Stand C8 ISEC2011

With more companies investing in security systems, it makes sense to step back and think about an integrated approach that combines access control systems, intruder alarms and CCTV.


ccording to a 2010 survey from

Traditionally, installers would physically

and controls who gets into a building and

the Small Firms Association, 45%

connect the three different systems via

where they go from there. When this is

of businesses were victims

a series of inputs and outputs.

part of an integrated system, managed

of crime in the past two years and

There is far more work

from a PC software application, it gives

60% suffered crime on two

involved in making three

the operator and manager full control

or more occasions. Theft

separate systems talk to

of the system and a full audit trail of

of stock and cash, along

one another so that,

movement within the building, backed

with criminal damage to

for example, the CCTV

up by visual images and intruder alarm

premises were the most

cameras begin recording

status at that time.

common incidents,

the moment an alarm is

while the average

tripped. Not only is this

cost of an incident

type of setup more time-

was almost €3,000.

consuming and cumbersome

Naturally, businesses have

to install, it also creates the

responded by investing more money in security

problem of having to deal with three different equipment vendors.

and prevention. The survey

Integrated systems have the intelligence to disarm the intruder alarm system only for the areas where the person entering has been granted access. In a multi-tenanted building where someone opens the door and disarms the alarm, they could leave the whole

found CCTV usage increased to

For the business itself,

just over 38% of firms, and almost 30%

managing this kind of

a fully integrated system

of companies now have some form of

infrastructure – usually

that knows where people

access control system.

with a third party security

building vulnerable. With

should be going, the

management platform –

other areas of the building

Like the legs of a stool, a good security

adds further complexity

remain protected.

system has three parts: an intruder

and cost. There is an easier

alarm, access control, and closed circuit


TV. In the past, however, that has meant

Integrated systems really come into their own when

three separate systems for a company’s

Combining the three

security team to run and three different

elements of a security system

Integrated systems have the intelligence to disarm the intruder alarm system only for the areas where the person entering has been granted access.

CCTV is included. Let’s take the example of a building protected by proximity card access; by itself that system might not prevent unauthorised entry by someone who had somehow managed to obtain a card. When you have an integrated system, the CCTV will record footage of

manufacturers for the installers to deal

– access control, intruder alarms and

the person entering when they present

with. At a time when there are plenty of

CCTV – into one system is not only more

the card. If a door has been forced, that

other challenges facing businesses, this is

powerful but also more cost-effective.

registers not only on the access control

Access control by its nature manages the

and the intruder alarm systems but

movement of people within a building

when combined with CCTV, it will record

an unnecessary complexity.


the footage.

upgrades, and spare themselves

The system will also record the video


extra hassle and expense in the

footage from VIVOTEK IP CCTV cameras

the three


for verifying the card holder is the owner

elements of

of the card presented. In alarm conditions

a security

For security system installers,

the system also records pre and post

system into

integrated systems are also

alarm events. At the click of a mouse, the

one not only reduces the chances of crime but can assist law enforcement if a break-in does occur.

GSD’s system provides the benefits of a seamless integration without the headaches associated with achieving the desired results.

There is a wide range of access control technologies on the market, from PIN

more user friendly. Having one central

evidence required to identify and convict

codes and RFID cards (also known as

controller makes it easy to configure

the offender can be presented.

proximity access), to smartcards or

and to set policies, such as

biometrics such as fingerprints or iris

who has the rights to

scans. Customers should be able to

enter and leave a

choose whichever of these options suits

particular building

their needs and have all of the data

or room. Ongoing

the same networks,

fed back, ideally wire-free, to a central


allowing firms to save

controller where it can be managed by

is also easier

money and manage

the software application.

because it

time by combining two

We have seen the same trend in information technology, where phones and computers now run on

involves looking

into one. By the same

Integrated systems have levels of

after one system

logic, combining three

intelligence built into the management

rather than three

security systems into one

software that, for example, can tell when

discrete technologies.

the last person leaves the building,

From a practical

and automatically sets the alarm and

standpoint, it makes more

triggers CCTV monitoring. It removes the

sense to deal with one manufacturer for

be sure of enhanced security without

headache of having to remember to do



so manually, and the risk of the possible consequences by forgetting.

brings similar benefits. The whole is greater than the sum of the parts and businesses can

GSD’s system provides the benefits of a seamless integration without the

Deciding on an integrated system doesn’t mean companies are obliged to install all three elements at the same time. For cost reasons they may

headaches associated with achieving the desired results. For example, when an employee presents their card at the front door, GSD’s wireless access control system will

choose one or two

open the door to allow

out of the three, but

access to permitted areas

by putting some

and disarm the GSD

thought into the

intruder alarm system

security strategy

only in the areas where

and planning in

the user is allowed access,

advance, companies can prepare a roadmap for any

leaving the rest of the premises protected against unwanted intruders.

Peter O’Connor, Managing Director, Global Security Devices (GSD) 19

PSA News

by Geraldine Larkin, CEO, Private Security Authority

PSA and The Courts High Court upholds decision to refuse Security Licence

While the Authority’s visits before the Courts are mainly in relation to prosecutions for breaches of licensing legislation and take place in the District Courts we have found ourselves before the High Court as a result of judicial reviews following decisions to refuse licences. One recent case involved our decision to

irrespective of whether such a business

22(3)(b)(i) of the Act and the application

of a company continued to direct and


decision to the Private Security Appeal

refuse on the basis that a former director control the company and was not a fit

and proper person to provide a security service.

Section 22(3) of the Private Security Services Act 2004 allows the Authority to refuse to grant a licence if satisfied

that the applicant is not a fit and proper person to provide a security service. For the purpose of this provision an applicant

can be an individual or in the case of

a body corporate any director, manager,

operates or operated in the security

In 2009 the Authority received an

application for a Security Guard (Static)

The Authority noted that a director

seeking to overturn the decision of the

of the company was also a director of another private security company, namely Watchdog Security Services Limited

whose licence application had previously been refused in April 2007.

that capacity. The Act does not specify

their application on the basis of the

In determining whether a person is fit and proper under the Act the Authority will

consider such things as our criminality criteria, compliance with the Companies

Acts and Revenue and Social Welfare provisions as well as compliance with PSA

legislation and regulations. The Authority

will also apply the provision to any other business or previous business which such

a person may have been involved with,


decision. The

licence from Strebor Security Limited.


what is meant by “a fit and proper person”.

Board which upheld the Authority’s

and a Door Supervisor (Licensed Premises)

secretary or other similar officer of the

body corporate or any person acting in

was refused. The company appealed the





Security Limited proposing to refuse directors involvement with Watchdog Security Services Limited. The individual

subsequently resigned as director of Strebor however, the Authority took the view that, despite the resignation

as director, the individual continued to direct, control and influence the affairs

of the company thus falling within the definition of director for the purposes of

section 22 of the 2004 Act. The Authority concluded that the individual was not

a fit and proper person under section




a judicial review with the High Court

Appeal Board, a declaration that the company was entitled to a licence and other orders including costs. Following

legal arguments, the High Court upheld the decision of the Appeal Board.


Our Enforcement Division has continued

its successful prosecution policy into 2011. We had our first successful prosecution against an individual for breach of the

Private Security Services Act, 2004 after

he failed to renew his door supervisor (licensed premises) licence. This is the result of inspections undertaken by the Authority’s Inspectors, who carry out

regular inspections to ensure that door supervisors are licensed and wearing

identity badges while on duty. Further prosecutions against individuals are

“Our policy is to rid the industry of unlicensed operators both at contractor and individual level.”

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being prepared and we expect to see these cases before the courts in the near future.

On 1st February 2011 Noel Marsh T/A Lynx Alarms, of

* Monitor not supplied

Dunsany, Co Meath was successfully prosecuted and fined €5,400 plus costs of €5,734 for installing intruder

alarms without a licence. This was followed by another successful prosecution on the 7th February 2011 when Newdex Limited T/A Sleeptight Security was convicted

before a sitting of the Dublin Metropolitan District Court. The contractor, with an address as per invoices of 6 St

Agnes Terrace, Crumlin, Dublin 12, was prosecuted on 37

counts of breaching the Private Security Services Act, 2004 after having taken control in March 2010 of the security portfolio of Leopard Security, Crumlin Limited

of the same address. The company was fined €5.550 plus

€7,400 in costs. Prosecutions against other contractors will be before the courts over the coming months.


Our policy is to rid the industry of unlicensed operators both at contractor and individual level. We are looking at

the transfer of contracts from licence holders who have ceased trading to ensure that no infringements of the

licensing regulations take place. Particular attention is

been focused on persons who previously operated now

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defunct security businesses and we expect more refusals

under the fit and proper section of the Act. Our aim is to ensure that only those compliant with all statutory requirements of business are licensed.

For more info visit: www.ganzvsoip.com

Insider Threat

By Danny Boles Security Consultant, DFB Security

Do you know the risk from employee theft? Do you have an effective strategy to reduce the opportunity for theft and are you aware as to what you should be looking for?

Each business will have different risks, depending on the nature of the operation, cash flow, whether a stock or services supplier, number of employees etc. So, if asked for the top 3 Business risks there will be variations but what would be your top 3 business risks? Expect fire and flood risk being high on the list, but would you include employee theft as high risk? Recent research conducted by DFB Security, identified that only 7% of businesses would include employee theft as a top 3 risk, but 35% would include external theft in the top 3. In the retail sector, it is estimated that 45% of loss is due to shoplifting, 35% employee theft and rest made up of supplier/vendor and operational failings (Retail Excellence Ireland, 2008). To come to an exact figure on level of employee theft is not easy to determine, as theft could be happening, but it does not show as a loss, but could show as an overhead or business expense. In some instances losses due to employee theft in all businesses can average anywhere between 35% - 60%. In some cases, losses of up to 80% caused by employee theft or more in businesses have not been uncommon. It is not always possible to place the loss in either bracket as it could be unknown loss such as an employee making it look like external theft.


Both internal and external theft is a risk to any business and if the strategy is not robust enough then the theft problem will continue. Indeed. Some businesses fail to admit that that there is an internal theft problem, which means no action is taken to identify and deal with it. Therefore, you don’t know what you don’t know, which means if you don’t know what the losses are then you don’t know the cause. The question is why would some businesses have a higher rate of employee theft compared to others, and as a comparison why would different branches of the same business have higher levels? There are numerous papers and research on why employees steal, but to keep it simple remember these three golden rules as to why (i) What is the risk of being caught? (ii) What is the reward? and (iii) What is the opportunity? If the chance of being caught is low (risk) due to no controls (CCTV, Security officer, alarm etc.) and the business has high value stock or cash (reward) and it is easily accessible (opportunity) then you should expect higher levels of employee theft. On the contrary, with good levels of physical and procedural security combined with audits, restricted access and reduced rewards (i.e. cash in the safe) then you should have lower levels of employee theft. However, even with tight controls

in place, does not mean that an employee will not steal but it will make it will easier to identify their activities and increase the risk that they will be identified. Some businesses, especially retail, would certainly look at the risk of external crime such as shoplifting and resource this risk accordingly with CCTV, security guards, electronic article (EAS) barriers and tagging to name a few, but is this resource in proportion to the loss suffered as a result of shoplifting compared to employee theft? In my experience, the answer is no and there are several reasons for this. Firstly, employee theft is not obvious so is not on the radar for many businesses . Secondly, some businesses will not accept that an employee would steal as they are all deemed as trustworthy so there is no acceptance. Thirdly the analysis of data is not robust enough to identify potential employee theft. There have been many newspaper stories over the years of employees stealing hundreds of thousands Euros over a period of years, where that employees are in a position of trust and some Businesses struggle financially or even go out of business due to the theft. More recently, in December 2010 a court case in the USA concluded where the loss to a multi-national company (Best Buy) was $33 million as a result of an employee working in collusion with

It has been said that 10% of staff will steal, 10% will never steal and 80% could be tempted depending on the opportunity and rewards.

a supplier to commit fraud. The fraud went undetected for 3 years, and it was a very simple fraud but would have been detected if appropriate audits were in place. The supplier would make a bid to supply a product, say a PC monitor at $69, win the tender but when the invoices were sent in would charge Best Buy $1669 for each monitor. The amount involved is exceptional, but this type of fraud, although not sophisticated can cost businesses dearly. Ask yourself if this could happen in your company and do you have audits in place to identify irregularities such as this? Once an employee has been apprehended for dishonest activity, each business should learn from this to prevent further loss, but a proactive approach must be implemented to deter theft in the first instance. There is no point celebrating the apprehension of a dishonest employee, if your business has suffered loss as it is too late. Many cases of employee theft are only identified by chance when there are staff moves or employees are absent and profits increase during this period. Employee theft can become an epidemic if not controlled, and in some businesses I have seen whole departments involved in theft from the senior manager down to the shop floor worker. If workers can see a colleague benefiting from theft, then the temptation to ‘have some’ as

well is increased, and before long several employees will be stealing. Each business needs to have a robust strategy to combat employee theft and should include at least the following:• Robust Loss Prevention Strategy, including risk and crime prevention modelling • Education and awareness for all staff • Regular audits – security, financial, operational • Data analysis – loss data, financial data, contracts • Effective policy and procedures • Trained Investigators • Thorough vetting of staff

DFB Security is a provider of Bespoke Security Consultancy; assisting businesses identify risk, loss and crime in order to reduce the exposure, focusing on all aspects of business operations. • Security Consultancy – Identify physical and procedural security risks, such as robbery, burglary, employee theft, external theft etc. • Investigation Consultancy – Conduct investigations into criminal incidents • Operational Consultancy – Identify the root cause of loss through operational failings • Training – Loss Prevention training and specialist investigation training


It has been said that 10% of staff will steal, 10% will never steal and 80% could be tempted depending on the risk, opportunity and reward. Remember, if you don’t know what the losses are or where they are happening then you won’t know if you have a problem with employee theft, so nothing will be done. Don’t take the risk.



Richmond Electrical & Security Distributors open new branch in Ballymount To compliment our existing branch in Finglas we have expanded our business to support our customers both locally and nationally.

We are a main distributor and specialist for all of the leading security branded products. We can offer the right security solution, from individual products to entire wireless security systems including the latest CCTV, Access Control, Intercoms, Intruder and IP products FINGLAS


Unit 17/18 Finglas Business Centre Jamestown Road Dublin 11 P: 01 6527024 P: 01 8569832 E: sales@rew.ie www.rew.ie

Unit 6 The Westway Centre We have recently been appointed as a distributor Ballymount Ave. Dublin 12 for all 32 counties of Ireland. At ISEC 2011 we will P: 01 4050200 F: 01 4568802 be displaying the award winning NV200. This E: sales@rew.ie High Definition Network Video Recorder has the www.rew.ie

Opening hours Monday to Friday 8.00am to 1.15pm & 1.45pm to 5.00pm INTRUDER • ACCESS CONTROL • NETWORKS • FIRE • CCTV • INTERCOM

Electrical and Security Distributors


Panasonic CCTV equipment

easy operation and setup procedure without a PC that makes the move to IP CCTV simple and very affordable. Come and see us at stand C15 where we will also demonstrate the latest Panasonic iPro Smart range of IP products. We can advise, design and recommend to your required specification.

Industry News Risk Manager

ADT to help keep passengers secure at Dublin Airport Terminal 2 ADT, Europe’s leading provider of electronic fire and security solutions, recently announced that SITA, a premier provider of global information and telecommunications solutions to the air transport industries, chose it to deliver a fully-integrated security and access control solution within Dublin Airport’s new Terminal 2 (T2)

Donal Colfer, ADT

ADT, Europe’s leading provider of

the terminal’s IT network. As a result, T2

recently announced that SITA, a premier

management, telephony and passenger

electronic fire and security solutions, provider of global information and

telecommunications solutions to the air transport industries, chose it to deliver a fully-integrated security and access

control solution within Dublin Airport’s

new Terminal 2 (T2). T2 opened its doors

in November 2010 and has the capacity to handle more than 30 million passengers each year. Working with partners

Tyco and Meyertech, ADT has helped T2 visitors have a safe and pleasant

experience travelling through the airport. The €395m terminal opens up a new

gateway between Ireland and the US. ADT is responsible for the

has digital recording, alarms, building

screening operating on one consolidated network.

With more than 600 CCTV cameras

and using h.264 video encoders for IP

based recording, ADT has delivered one of the world’s most advanced video

management systems. The solution

integrates CCTV, access control, building management, baggage handling, and

fire alarm systems into a digital control room that provides a consolidated

view of all of these critical T2 systems.

Operating information is delivered across two data centres to strengthen and maintain the flow of data

across all systems, while video surveillance is connected

via the IT network to a 400

Terabyte (TB) Storage Area Network (SAN).

To further strengthen air

transport links between Ireland and the US,

Dublin Airport is also

using the integrated system to support

a new facility with the US

end-to-end delivery of

the airport’s CCTV and security systems

as well as their support and maintenance. The IP-based solution provides an

interface between analogue and digital systems, which is then integrated with


Customs and Border Protection (CBP)

which provides passenger clearance in Ireland on departing flights to the US. This provides a fluid transition to the US immigration and customs service

on arrival; improving the border control

process and heightening “passenger flow” efficiency levels. .

“Dublin Airport T2 offers passengers

state-of-the-art facilities. The security and safety of visitors to the airport were two of the primary concerns

with the airport design,” said Michael

Powell the SITA Programme Director. “A comprehensive security solution was

required for T2. It needed to integrate

with a number of critical airport systems intended to run over the newly designed network, as well as integrate with

legacy systems and be controlled from a consolidated central point for better

management. ADT is a name synonymous with quality in the safety and security market and was the ideal choice for SITA to partner with for the design,

implementation, and support of the CCTV security system.”

“For an organisation of Dublin Airport’s

stature and reputation, getting security right is absolutely critical to safeguard

its passengers and therefore the systems in place need to meet the required high standard,” said Donal Colfer, Integrated Solutions Group ADT. “Organisations, including Dublin Airport are taking

advantage of end-to-end integration of

security and life safety systems for better

control and response to problems. We are delighted to bring ADT’s expertise to this project by helping to deliver, maintain and support such a forward-thinking development.”

New and exciting technology has been developed for the access control market! By Dave O’Toole, Expert Security Touchfield identification (TFID) allows a

The Tap-Thru technology can be used

their pocket or around the body to gain

interface fitted and connected to

person with an authorised card or fob in access by simply tapping the door or

reader to gain access! There is no need to physically present a token to a reader. TFID is secure and convenient access

control. Cards and fobs are programmed for authorised access and are highly encrypted and cannot be cloned. By

merely tapping the reader, you transmit the signals between the token in your

pocket or wallet over your body and you

are granted access if authorised to do so. The TFID reader is a standard interface that replaces a usual RFID reader and

utilises the existing locking hardware

on a door or gate. TFID although secure

offers convenience to people who find it difficult to physically locate their token

and present it to a reader. These people

can include the elderly, disabled, visually

impaired, those in the workplace with full hands or even for those who just like to be funky.

with a typical access control reader

electronic locking devices such as an

electro magnet or lock for door access.

There is also the option of a standalone

wireless unit fitted to a door frame. The

locking unit is similar to an electric lock release with a built in reader to grant

access by simply pushing on the door.

The identification passes between the

fob in your pocket and the door which

releases the solenoid in the lock. Tap-Thru locks are battery operated and have anti

tamper facilities. The locks offer low cost secure access control to single doors in offices and apartments. The locks are

highly resistant to force. Another special feature is that a preprogrammed code

can be tapped on the door for emergency access in the event of a card or fob not

Many lock manufacturers are now introducing RFID standalone lock

cylinders and handles to the market to

provide low cost access control without hard wiring. By presenting your fob to

the handle or cylinder, you can access by turning a knob or pressing the handle

down to enter. With Tap-Thru locking you have the added major features: • Secure encrypted TFID

being available. This is useful for a one

• No need to physically present token to reader

checking on elderly parents.

• Elderly & disabled friendly

time code or remote entry or maybe

One fob can operate many different

• One card – many applications

readers and locks. A typical example

• Software programming for large installations

resident have individual access with a

• Easy installation and single door programming

operate readers on common doors such

• Cost effective wireless access control

being a retirement home where each

lock to their own room and their fob will as the main door, recreation area or the gate to the gardens. A single fob in the

workplace can open doors, deactivate the

alarm, operate the elevator, switch on the

• Added strength against forced entry • Additional deadlocking in the event of attempted forced entry

computer or access an IT cabinet. Fobs

• Anti-tamper facilities with alarm activation

or deny access at any time or location

• Emergency or remote entry tap code

can be individually programmed to grant with a programming unit and software. Fobs can be programmed individually at the reader or door unit for low use. Transmitter buttons on the fobs are optional for remote opening.


E: info@expertsecurity.ie www.expertsecurity.ie


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Comparing H.264 and MJPEG Bandwidth Usage over Security Networks As more video surveillance manufacturers start to implement H.264 compression technology in their cameras, encoders and digital video recorders, end-users are hoping the technology can decrease the effects of multiple video streams over the network while significantly increasing storage capacity Also known as MPEG-4 Part 10, H.264 is a digital video codec standard finalized in 2003 that promises to compress video data to a very low bit rate while maintaining high-quality video. Today, many video surveillance systems are forced to sacrifice bandwidth and costly network storage. However, if the promise of H.264 is realized, the same resources being used today will be capable of transmitting and storing more video streams with higher frame rates and resolution.


Anixter’s Infrastructure Solutions Lab recently conducted several tests to compare the differences in bandwidth consumption between H.264 and MJPEG video streams using a single camera from a manufacturer that supports both compression technologies.

Video Quality Observations


The Lab found significant differences in network consumption between the two compression methods. When the camera viewed little or no motion, the H.264 compressed video stream required roughly 10 percent of an equivalent MJPEG compressed video stream’s network bandwidth. In tests with a high degree of motion, the H.264 stream used more bandwidth, resulting in a smaller, but still substantial, difference in network consumption. The biggest potential difference in network utilization is seen in tests with higher frame rates. At lower frame rates, the differences are not quite as large. The same camera, lens and monitor were used to observe the video produced via the two different compression schemes. In the qualitative assessment by The Lab’s engineers, there was a slight difference in the video quality produced using the two different technologies. The Lab estimates the H.264 video quality was approximately 95 percent as good as the video produced by the MJPEG compression method. The Lab also observed that a strobe effect of certain striped or checkered patterns could cause the data rate of the H.264 compressed video stream to increase dramatically over scenes without such

patterns. If these patterns consumed a significant portion of the camera’s field of view, they seemed to represent a large area of motion to the camera’s encoding engine and caused the amount of data required to transmit the image to spike. However, these unusual spikes did not reach the level of resources required to transmit and store an equivalent MJPEG stream.


Video streams encoded with H.264 compression methods resulted in significantly reduced network storage requirements over MJPEG compressed streams. Even though these tests did not measure the amount of storage required to save these images, there is a direct correlation between the amount of network bandwidth required to transmit the compressed data across the network and the amount of space required to store the data. For IT and security system managers, The Lab recommends using H.264 compression technology to reduce the bandwidth load of network video streams and increase storage space for the same number of video streams.

Bottom Line

In tests with little or no motion, the H.264 video stream used only 10 percent of an equivalent MJPEG video stream’s bandwidth. In tests with a high degree of motion, the difference in network bandwidth consumption was smaller but still substantial.


New VE1000 Vector Series

No e-motion, just technologies The new VE1000 Vector Series of motion sensors will outperform your detection expecataions. The combination of step focus and gliding focus into a single-mirror design provides an uninterrupted curtain of protection across the entire detection range. And the deployment of  Vector Verified Enhanced (V2E) signal processing means that the VE1000 series of detectors can detect not just the presence of a moving thermal source, but also the direction so nuisance signals can be easily eliminated and potential intruders identified. The result? A robust motion sensor packed with leading-edge patented technology that provides a superior level of false alarm immunity and detection performance. • Curtain mirrors* for superior detection performance • V2E* false alarm immunity • AIR anti-masking technology* providing superior protection against sabotage • Curtains* with auto-focus* for “plug-&-play” • Vector analysis* with motion pattern recognition • Very low power consumption * Exclusive patented technology

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Safety Security Certainty

UTC Fire & Security and Global Security Products

UTC Fire & Security UTC Fire & Security is a leading provider of fire safety and electronic security solutions that protect people, property, and assets the world over. Its 45,000 employees share a commitment to help create safe and secure environments that allow people to live with certainty. With an extensive portfolio of products and services, including fire detection and suppression; intrusion detection, access control, and video surveillance; and installation, inspection, monitoring, response services, and cash management services, UTC Fire & Security is well-positioned to meet the needs of a broad range of customers.

UTC Fire & Security Global Security Products Global Security Products has a broad range of innovative security products that help secure and protect people, information, operations, and assets.

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ISEC 2011

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Visit us at Stand A18

Ireland’s Security Exhibition and Conference 30 & 31 March 2011 Rosebank Media, First Floor, 72 Tyrconnell Road, Inchicore, Dublin 8 T: +353 1 416 3678 / 453 4121 F: +353 1 454 5119 info@isec.ie www.isec.ie

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1 100 0 10



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IP Perspective



P Perspective Your guide to IP security trends in Ireland

ur guide to IP security trends in Ireland

IP Perspective looks at IP technology trends and the IP industry in Ireland. 1

Gordon Smith is Managing Director of

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GVD | making IP easy

Day & Night performance of Megapixel Cameras

When it comes to Megapixel cameras and IP Video surveillance a lot of security installers have a big question mark over night time performance

In order to understand how megapixel cameras work well at night time it’s probably useful to understand the two main differences between analogue cameras and megapixel cameras in terms of picture quality. The best standard analogue camera is capable of 4CIF resolution which in pixels is 405,504 pixels. An entry level megapixel camera contains 1,310,720 pixels – over 3 times the number of pixels of the 4CIF camera. This means that with more pixels you can cover a larger area – over 3 times the area. And with more pixels in the picture you can zoom in much further in on the point of interest before it pixellates.


See our simple table on the other page to see the comparison of resolutions as reflected in pixels. A pixel is the digital standard for measuring picture resolution. We carried out the ultimate test on Megapixel cameras to test them for number plate recognition at both day time and night time. In the pictures below, we have a 3 Megapixel IQeye Sentinel Camera mounted on the apex of a garage approximately 35m from the point of interest at the gate. As you can see the car is captured in the image at the gate, at distance we cannot read the registration plate. However, when we digitally zoom in on the car using Milestone VMS software we can clearly see the registration plate – note there is no blurriness or pixellation of the image.

Similarly, we carried out a night time test using the same 3 Megapixel IQeye Sentinel Camera. The footage is taken in a rural area where there is no street lighting or ambient lighting whatsoever. We placed a small IR illuminator underneath the camera. As you can see from the picture below, even with the full headlights on, the registration plate is perfectly readable when we zoom in on the footage. Security installers often use two separate cameras when looking for registration plates and for general surveillance at a gate entrance. As you can see with Megapixel the great advantage is that you can survey the general area and capture the registration plate with superior image quality all in one camera.

How to overcome Common Playback issues A lot of CCTV systems work really well on live view recording and give you decent quality live footage. However what happens when you try to play back archived footage? After all isn’t this the feature that most people want? They want to see what happened after the event. Traditional DVRs are mostly programmed to compress archived footage at a lower quality resolution than what they are set for live viewing. This is to save on disk space. Ordinarily, a D1 or 4CIF resolution analogue camera will give you a good quality live image. However try viewing archived footage on most analogue installations and you will find that the recorded footage has been set to 2CIF in order to maximise the length of the archive time and reduce the storage to the DVR hard drive.

readily identifiable. If you knew the person already, you would probably be able to verify their identity but by and large in an instance of crime you will not know the person. Remember these pictures are based on live view in 4CIF. In the third picture we can see footage of the same individual taken from the archive which has been stored at 2CIF. Because the number of pixels in the image has reduced considerably, the general overview for surveillance has become compromised and the individual appears further away from the camera and harder to make out. When the image is zoomed in to see the individual’s face, the picture becomes blocky and blurry – something that we were used to seeing

on the likes of Crimecall where poor video footage rarely led to capturing the bad guy. If you are installing or upgrading a video surveillance system, bear in mind that your clients won’t thank you if they can’t see the registration plate or see the robber’s face on playback of their recorded footage. With commercial crime on the increase – having increased over the past two years with 45% of businesses experiencing crime and carrying an average cost of €2,920 per incident. According to the Small Firms Association - businesses are spending on average €9,277 per company on security measures. For that kind of spend wouldn’t you want to be able to give your customer the best quality footage on playback?

See the example to the right. In the first image you can see a 1.3 Megapixel camera giving you the full view for general surveillance and then on digital zoom you can clearly identify the individual in either live recording or on playback. In the second picture using a camera set at a 4CIF resolution you can achieve a reasonably good overall surveillance view and when zoomed in you can see that the individual’s face becomes blurry and less

National IP Video Surveillance Survey - Results According to the results of the second annual National IP Video Surveillance survey carried out in January 2011, 50% of security installers used IP based security systems in 2010 on over half of all their CCTV installations. This is an increase of 25% on 2009. The overwhelming clear advantage of IP video surveillance is seen as Megapixel quality footage according to 66.7% of respondents. Interestingly, for all the doom and gloom recession talk, the main sectors that security companies have deployed IP video surveillance solutions are as follows:

• Commercial 81% of respondents • Retail 68% of respondents • Residential 50% of respondents In order to succeed further in the IP world, 63.6% of security companies said that training in IP networking would be the best sales tool to help them to sell and install more IP based security systems. Security installers are making more margins when using IP because it is saving them money on faster installation times and easier ongoing maintenance, coupled with

Resolution Comparison Table Resolution

Image Size



176 x 144



352 x 288



704 x 288



640 x 480



720 x 486



704 x 576


1280 x 1024


1.3 Megapixel

the fact that they can command a premium for installing a future proof system with better quality footage for their clients. And for this year? 95.2% of respondents said that they will use more IP cameras & security equipment in 2011. With IP security equipment sales set to achieve 50% of market share by 2014 in Europe, Ireland is well on course to achieve this. Are you IP ready yet?

Gordon Smith is Managing Director of GVD | making IP easy Specialist value added distributor of IP technology | www.gvd.ie We welcome your views and any applications you’ve encountered with IP technology. Email your questions and comments to gordon@gvd.ie GVD will be exhibiting at ISEC 2011 To Learn more about IP Technology visit Stand D12.


CBC’s ground-breaking customer service Risk Manager talks to Michael Grufferty, the face of CBC (Europe) in Ireland, about his vision of providing on-the-ground customer service and support that makes a true difference. As a customer, what exactly are you looking for from a surveillance systems manufacturer – in terms of equipment, service and technical back-up? And given your wish list, wouldn’t it be refreshing to find a supplier that really delivered on those needs? Michael Grufferty, Sales Manager for CBC (Europe) in Ireland, believes that one of the key differences he can provide is the practical, comprehensive and reliable support he and his team offer to end-users, system integrators, consultants and other customers. That might sound like the kind of answer any manufacturer would give, but Michael really means business. “One of the most important parts of my job is getting out of the office, to be onsite helping a client with commissioning, or talking through a customer’s needs and demonstrating the potential solutions to their specific requirements,” he explains. “That includes liaising with consultants and managing project timeframes to ensure that product deliveries arrive on time.”

confusing or even daunting at first glance. Reassuringly, analogue-based answers remain a staple part of CBC’s equipment range, but the company has also adopted a range of 21st century solutions including HD technology and megapixel cameras, IP monitoring, recording and transmission systems. “We recognise the need for innovation, but also appreciate the need to ensure our customers are comfortable with their choices. That’s why CBC puts so much effort into providing support on the ground. We’re not here to force anyone to make a particular specification or installation choice, but equally we realise that some of these technologies are quite new and it’s our job to explain how and why they would work at the particular site involved. “One way in which the latest technology can offer tangible benefits is in the easy installation and scalability of IP-based solutions. For instance, in providing costeffective siting of high definition (HD) or analogue cameras at a remote site and transmitting the images back through a local or wide area network, fibre-optic cabling, or a wireless mobile connection.”

CBC’s Computar & Ganz brands

The all-round support Michael provides to customers in Ireland is backed up by CBC’s comprehensive surveillance systems range. This comprises two brands – Ganz electronic surveillance equipment and highquality Computar lenses. The Ganz range covers all types of products required to provide effective CCTV coverage, from fixed, PTZ, optical and thermal cameras, through to DVR and network recording systems, flat-screen monitors, and a whole host of supporting equipment such as infrared and white-light illumination, camera housings, keyboards and power supplies.

“We’re here to help customers design a system and provide a solution that best meets their needs, on time and on budget.” Michael’s track record in CCTV includes nearly 20 years’ experience in a variety of roles including manufacturing, distribution and installation, providing him with solid background knowledge that he’s been put to good use in helping CBC’s customers since 2005. He adds that the operational options offered by modern surveillance technology are increasingly sophisticated, and may appear

38 38

Meanwhile, CBC’s complementary Computar lenses are designed to maximise the performance of Ganz optical, infrared and thermal cameras. The Computar range includes high-resolution lenses optimised for megapixel cameras, as well as aspherical varifocal lenses produced specifically for day/ night cameras and low light applications. The

Computar range helps cameras such as the Ganz C-AllView camera, for instance, to offer up to 36x optical zoom and provide up to 520TVL colour image performance down to 1.4 lux, or 0.01 in mono, at F1.6. The C-AllView range is also a good example of the way CBC’s Ganz equipment can successfully interface with other systems in the range to provide 24/7 site-wide protection. For instance, CBC’s Radar Vision intruder detection solution combines 360° radar detection up to 800m-radius per unit with any C-AllView surveillance camera, providing unrivalled site-wide perimeter protection. Coupled with a C-AllView Dual optical/thermal CCTV camera, Radar Vision can detect/track intruders (persons or vehicles) in all weather or lighting conditions, without the need for artificial lighting. Deploying multiple, integrated technologies in this way provides effective security for sites such as private residences, as well as depots, ports, refineries, airports and power stations. This type of holistic CBC security solution also allows control room staff to work more efficiently, saves money on unnecessary site patrols, and eliminates false alarms. In addition to the Ganz and Computar brands, CBC’s VSII range of analogue and network CCTV products has been developed using the knowledge, expertise and technical know-how of some of the world’s leading surveillance manufacturers. VSII equipment includes analogue cameras, network CCTV systems, H.264 recorders and LCD monitors.

In conclusion…

Ultimately, whatever solution is specified and installed, Michael Grufferty believes the same principles apply in terms of the customer service and support his CBC team provides: “We’re here to help customers design a system and provide a solution that best meets their needs, on time and on budget.”

Advanced Security for isolated Sites With the ever increasing levels of theft & vandalism being experienced on remote and isolated sites around the country, Advanced Digital Security Ireland (ADSI) have brought a new solution to clients to help combat these issues Videofied is the first fully wireless video verification solution on the market. No mains power connection or fixed broadband line is necessary as the system is battery powered and uses a wireless GPRS network to communicate to the monitoring station. A sophisticated motion sensor combined with a night vision camera & illuminators, the motion viewer detects & captures the intrusion on video. Monitoring personnel immediately see a 10 second video clip of the intrusion and can then notify the relevant authorities. The owners of the protected site also receive the 10 second video via email or to their mobile phone. One particular ADSI client had been experiencing high levels of theft and vandalism to their remote construction compounds and with no mains power or fixed line communication path they looked at a number of different solutions to help protect their property. “By using security

personnel and mobile patrols onsite was proving too costly and also ineffective as the mobile patrols can be easily tracked by would be intruders” explains Michael McCarthy of Priority Construction. “The Videofied system which ADSI have provided the installation and monitoring for our sites, has proved a major success as we have to date prevented numerous break-ins and have had several successful arrests on some of our more vulnerable sites. Not only have we benefited from a reduction in crime but also the downtime we experienced from each serious incident had a negative impact on our staff & business. With the Videofied system we know that our property is protected and also a major benefit is the fact that we receive a video clip each morning when staff arrive onsite which acts as an effective time & attendance record”. Videofied has many Applications including, Surface Drilling

www.advancedsecurity.ie 40

rigs, Electrical Sub-stations, Wind farms, Agriculture and Livestock facilities, Telecoms Towers, Fuel depots, and a host of various commercial and residential applications including office/retail property and private houses. David Courtney, Managing Director of ADSI has fully endorsed the Videofied product, “Our clients have long been looking for a low cost, effective, accountable solution which will work without the necessity of fixed broadband and a permanent power supply, in these tough times the Videofied solution has become the ideal solution both from an operational perspective and also benefits from the obvious cost savings involved in the reduced equipment installation and monitoring costs involved”.

IP CCTV Systems

Vivotek IP8151

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VIVOTEK IP7361 Order Code: (GSDc-IP7361) • 2-megapixel CMOS Sensor • 3 ~ 9 mm Vari-focal, Auto-iris Lens • Removable IR-cut Filter for Day & Night Function • Built-in IR Illuminators, effective up to 25 Meters • Real-time MPEG-4 and MJPEG Compression (Dual Codec) • Dual Simultaneous Streams • Video Cropping for Bandwidth Saving • ePTZ for Data Efficiency • Activity Adaptive Streaming for Dynamic Frame Rate Control • Tamper Detection for Unauthorized Changes • Weather-proof IP67 rated Housing • Built-in 802.3af Compliant PoE • Built-in SD/SDHC Card Slot for On-board Storage • Digital I/O for External Sensor and Alarm • Mounting Bracket with Cable Management for Protected Installation

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Visit us at Stand C8 ISEC2011

New Products Risk Manager

JCM Radioband System

National Automation Ltd. have recently launched the JCM Radioband System to the Irish Market. Following extensive research JCM Technologies have developed this Wireless Safety Edge System, while still complying with numerous EU Directives on Safety. The system is made up of a wireless transmitter device that is connected to the safety edge and receiver equipment which is wired to the control panel of the gate/door.

Communications are established by 868 MHz two-way radio between the transmitter and the receiver unit. This allows for the invaluable option of having constant safety on the edges of Automatic Gates / Roller doors while they are in motion. www.nal.ie

C-View IP

An integration of an excellent PTZ Dome camera platform and world class H.264 compression delivers a milestone in the evolution of IP video. The C-View range has been GANZ’s mainstay commercial grade PTZ Dome platform available in analogue variants thus far. The R&D team at CBC has now successfully amalgamated the GANZ H.264 engine into the C-View platform. The IP C-View is a display of commitment from the GANZ house to constantly engineer and provide cutting edge technology to add to GANZ’s end to end IP video and alarm management solution VSoIP. The IP C-View among other features boasts onboard video analytics including Intelligent PTZ tracking, electronic image stabilisation, camera tamper/hooded detection, intrusion detection, directional filters, left/ theft object, loitering, lane and parking violations and many such advanced algorithms. www.ganzvsoip.com

H.264 Vandal-proof IP66 Dome Network Camera FD8134V

GSD have partnered with VIVOTEK with a view to providing GSD Distributors and Installers with a best in class integrated solution of GSD Access Control, GSD Intruder Alarm Systems and VIVOTEK IP CCTV. Featured Camera: H.264 Vandal-proof IP66 Dome Network Camera FD8134V Features • Easy and Flexible Installation • Compact and Attractive ID Design • 1/4” CMOS Sensor in 1280 X 800 resolution • Removable IR-cut Filter for Day & Night Function • Built-in IR Illuminators, effective up to 10 Meters • Real-time H.264, MPEG-4 and MJPEG Compression (Triple Codec) • Vandal-proof and Weather-proof IP66 rated Housing • Built-in 802.3af Compliant PoE • Built-in MicroSD/SDHC Card Slot for On-board Storage • 3-axis Mechanical Design for Ceiling/Wall Mount Installation Discover more at www.globalsecurity.ie


Hugely popular ACTentry A5 audio gate and door entry system with intercom

The ACTentry A5 gate / door entry system from ACT is proving to be very popular with both installers and end users. With an ACT 5 digital keypad integrated into the audio entry panel installation is faster and easier as compared to the traditional entry system which has a separate keypad and audio entry panel. For end users the hands-free intercom, with its attractive and modern finish, looks well in any home or small business and the hands-free functionality makes it easier to use than the traditional telephone handset. www.accesscontrol.ie

Automatic Number Plate recognition

New from Northwood Technology & Avigilon, the worlds leading manufacturer of HD CCTV. Control Center High Definition Automatic Number plate Recognition (ANPR) provides single and multi-lane ANPR with HD accuracy from a single camera. Fully integrated within Avigilon Control Center and combined with Avigilon HD ANPR Capture Kits it captures with HD accuracy over all conditions, 24 hours a day. www.northwoodtechnology.ie

Panasonic’s Cost Efficient WV-SP102 & WVSP105 i-Pro SmartHD Cameras

Panasonic System Networks Europe (PSNE) have introduced two highly cost effective i-Pro SmartHD security network cameras – the WV-SP105 & WV-SP102. The new cameras record 720p HD images at up to 30 frames-per-second (FPS) with multiple H.264 (High profile) and JPEG video streams. Both cameras employ Panasonic’s UniPhier® LSI (Large-Scale Integrated circuit) chip and H.264 High Profile format to deliver real-time video streaming at a lower data size. These affordable cameras are packed with Panasonic features such as Adaptive Black Stretch (ABS) technology for wide dynamic range, Digital Noise Reduction (3D-DNR), and Video Motion Detection (VMD) with four programmable detection areas, 15-step sensitivity levels and 10step detection sizes. www.panasonic.com

ACTpro 4000 two door controller enhances ACTpro access control offering

The ACTpro 4000 two door controller from ACT has been designed to suit installations where the traffic volumes are large and changes to the card holder database are a daily occurrence. Networkable to up to 4,000 doors the ACTpro 4000 can manage up to 60,000 users and changes to large databases can be affected up to ten times faster than previously. Installation has been simplified by the inclusion of an auto-discovery button in the ACTWin 2.8 software. When selected all controllers and door stations on the network are located. The controller configuration and network communications can be viewed and verified using a specially designed controller status web page. www.accesscontrol.ie

2MP H.264 Day & Night Fixed Dome Network Camera FD8161

GSD have partnered with VIVOTEK with a view to providing GSD Distributors and Installers with the best in class in integrated solution of, GSD Access Control, GSD Intruder Alarm Systems and VIVOTEK IP CCTV. Featured Camera: 2MP H.264 Day & Night Fixed Dome Network Camera FD8161 Features • 2-megapixel CMOS Sensor • 3 ~ 9 mm Vari-focal, Auto-iris Lens • Removable IR-cut Filter for Day & Night Function • Built-in IR Illuminators, effective up to 15 Meters •R  eal-time H.264, MPEG-4 and MJPEG Compression (Triple Codec) • Multiple Simultaneous Streams • ePTZ for Data Efficiency •A  ctivity Adaptive Streaming for Dynamic Frame Rate Control • 3 -axis Mechanical Design for Ceiling/Wall Mount Installation • Built-in PIR Sensor for Human Detection • Built-in 802.3af Compliant PoE • Built-in SD/SDHC Card Slot for On-board Storage •R  ecessed Design with Cable Management for Clean Appearance •S  upports ONVIF Standard to Simplify Integration and Enhance Interoperability Discover more at www.globalsecurity.ie

Zeus 10” Compact DVR

The Zeus Compact is a 10” LCD Combo standalone DVR. Available in 4 or 8 channels the Zeus Compact offers realtime CIF 25fps on all channels, D1 @ 6fps. Remote Monitoring, Mobile Phone Support, PTZ Control, Spot output and Loop through on all channels. www.beltronics.ie

IQeye Alliance-mx Dome, Vandal Resistant, H1080p H.264, POE Megapixel Camera

The Alliance-mx High Definition dome cameras provide exceptional image quality in the most demanding indoor/ outdoor environments. Alliance-mx uses MAIN Profile H.264 to deliver exceptional high-definition clarity at up to 30 frames-per-second. A high-quality, ultra-strong polycarbonate bubble and powder-coated aluminum body make Alliance-mx vandal resistant yet esthetically pleasing in any scenario. With a varifocal megapixel lens and vandal-resistant IP66 exterior enclosure, it requires less than 3.8W PoE, making the Alliance-mx highly energy-efficient and economical. Ideal for Retail, Education, Healthcare and Government markets. GVD | making IP easy www.gvd.ie

Samsung has introduced an entry level 4-channel Digital Video Recorder (DVR) for small retail, office and domestic environments

Although offered at a budget price point, the compact SRD-450 does not compromise on quality and is equipped with a range of impressive features including the ability to record high quality CIF video in real time across all channels, with the options to record up to 4-CIF over selected channels, and single channel audio recording. The SRD-450 also provides users with the option to remotely view live or recorded video over the Internet via a browser, even on a smart phone, and thanks to the utilisation of ‘network-friendly’ H.264 compression. www.samsungcctv.com


So what is an Insurance Surveyor? By Ray Green Green Risk Management

So what is an anorak?

On appointment at the start of a one year training programme the first thing that was said to me was to go out and buy an anorak and a pair of safety Wellingtons. Looking back I’m not sure whether there is a latent anorak in every Surveyor and that it is the principle qualification for the job. Like the proverb “you are what you eat” perhaps you also “are what you wear”. In any event being slightly mad, or should I say eccentric does appear to run hand in hand with the job, like the anorak. I’m just not sure which comes first. Perhaps because we see so many different types of businesses and risks we believe that we acquire knowledge by osmosis for example if we see a spindle moulder being used often enough we become quite confident in our abilities to use spindle moulders. I remember a number of years ago a brilliant Property Surveyor or “Risk Manager” as he would now be known, who purchased some excess office chairs which were being sold off to staff following relocation. The reason he bought the chairs was to provide additional seating for two of his children when they went on holiday to France on the car ferry. The idea was to weld the chairs into the boot of a hatchback. No doubt he completed a hot work permit, but.......

So what is a surveyor?

A Surveyor has invariably been described in every insurance book ever written as the “eyes and ears of the Underwriter”. However a Surveyor is far more than that. Not only is a Surveyor a walking encyclopaedia (anorak), but he or she is


the face of the Insurance Company, often the only contact that the Insured may have with an Insurer unless they have a claim and meet the “LOSS ADJUSTER”. Consequently the Insurer and to an extent the Broker places the Surveyor in a position of trust which is often rewarded by assisting in cementing the relationship between all parties.

Possibly the biggest difficulty for any Surveyor whether in-house or independent is negotiating requirements with viable companies which are genuinely struggling ... Equally important to all parties is the Surveyor’s ability to come up with solutions to difficulties discovered on site and suggest cost effective options. Independent Surveyors are to all intents and purposes the in-house Surveyors of the Insurance Companies or Brokers they represent at the time of the survey. Some organisations prefer the Surveyor to tell the client that they are from the Insurance Company and others prefer

the client to know that you are from an independent unbiased organisation. Some companies go so far as to produce business cards with their company logo for independent surveyors and once we became the “strategic partner” of an Asian Insurer from whom nothing was ever heard from again. Though the certificate is proudly displayed in the office.

So what is the purpose of a survey?

The primary purpose is to provide information on a particular client to reduce potential insurance exposures to Underwriters. A property survey includes information such as the combustibility of the premises, passive and active fire protection, the occupancy, the probability of fire inception and spread, security, consequential loss exposures and potential for mitigation, as well as the likelihood and the exposure to a range of wet and dry perils. With regard to liability surveys the information obtained is not dissimilar but would concentrate more on the occupational exposures, the physical and health risks to employees and third parties who may be affected by the activities of the company including their products liability exposures. Once the potential risks are identified and quantified a risk reduction programme is agreed which may range from the installation of lighting above a single step to the installation of a sprinkler system.

So what is an underwriter?

There are benefits and drawbacks to being “independent”. Every Insurer has an ethos and sometimes trying to extract that ethos is difficult as Underwriters operating within a large organisation, often do not realise that their company has leanings in one or more directions. A prime example is the interpretation of an EML or PML. Many companies operate on the ABI definition which is the “Bible”, however we all know how many versions, variations and interpretations of the Bible there are and the same can be said for interpretations of Estimate Maximum Loss. Some companies strictly adhere to the principal that once there is internal communication the EML is 100%. Others will take into account the location, water supplies, fire brigade and fire fighting capabilities, any compartmentation, fire suppression systems and may arrive at an EML of 20% for the same building. Some organisations are demanding of addressable automatic fire alarm systems connected to central monitoring stations as a basic requirement, others may be more interested in staff training in the use of fire fighting equipment.

requirements of an Insurer or a particular Underwriter. As an “Outsider” claims histories are often difficult to obtain and unfortunately this information together with incident / accident records is often one of the best indicators of how an insured is operating. Possibly the biggest difficulty for any Surveyor whether in-house or independent is negotiating requirements with viable companies which are genuinely struggling to survive due to lack of cash flow and / or banking facilities, resulting from the current economic conditions.

Some Insurers view sprinkler systems as the ultimate fire protection where as others see a potential burst pipe claim.

The Injuries Board announced recently that EL claims were down by 10%, however unemployment rates in the sectors which would traditionally have generated a high number of EL claims are many times greater than the percentage reduction.

Consequently the more information which is included on a survey request the more a survey can be tailored to the needs and

In the foreseeable future, management of the risk improvement programme and the provision of cost effective solutions to

control exposures will become more important as the recession bites deeper. The sad thing is much of the recession is due to perception and for a population which has listened to doom and gloom for the past two years it is unsurprising that people are holding onto what they have. However if you think it is time to switch off the lights and close the door to Ireland Inc. log onto www.youtube.com/ watch?v=eA6iBKc0O0E and watch Ireland by the Numbers - you’ll see just why Nicolas and Ankela are so scared of us! Finally “if you are what you wear” I think its time I got rid of that brown raincoat!

Ray is a past chairman of AIRM and an “independent” Surveyor with Green Risk Management. www.greenrisk.ie 45

Industry News Risk Manager

Intersec Dubai 2011 kicked off a big year for ACT With a number of trade shows lined up for 2011 Access Control Technology (ACT) ltd. had a successful start to the year Intersec 2011 which was held in Dubai in January With a number of trade shows lined up for 2011 Access Control Technology (ACT) Ltd. had a successful start to the year Intersec 2011 which was held in Dubai in January. With over 800 international exhibitors the event is the largest and most comprehensive exhibition and conference for security and safety in the Middle East. Speaking about the show Serge Tureau, ACT’s Export Sales Manager, was delighted with the positive

reaction received from visitors to the ACT stand where the focus was on the ACTpro product suite including IP based door controllers and the readers developed with the highly secure MIFARE DESFire EV1 technology. Demonstrations were also given of the recent enhancements to the ACTpro software application including Sitemaps and ACT Web, the exciting Web Based version of the ACTWin software.

Dublin’s Gibson Hotel secured with SALTO

Dublin’s newest designer hotel, The Gibson, has installed a bespoke electronic access control solution from SALTO. Part of the Choice Hotels Ireland Group, The Gibson Hotel is located in Point Village square, next to the O2 arena “As a brand new hotel guest room security was an important part of this project from the outset,” comments Stephen Foley of Doorware Ltd, SALTO’s Irish distributor who carried out the installation. “Working in consultation with the hotel we designed a highly secure and flexible electronic access control

system for all of their 252 beautifully appointed guestrooms and suites as well as a number of back of house doors and lockers in the relaxation and gym areas using the SALTO XS4 (hotel solution) system.


This has been developed with the needs of hotels in mind and features a range of hospitality-specific applications including the ability to remotely reassign/transfer rooms, monitor on-duty personnel, track facility maintenance tasks and manage back of the house doors using the same system. We used a number of XS4 products on the project including E9451U85IM48 escutcheons, CU50ENSVN units, WRM9001 wall readers, CU5000UK control units, E9CDOU85IMA double reader Mifare units, WR9001FS Mullion wall readers, L9080A20RA203 Mifare i-Lockers and EC90ENUK Ethernet encoders.” The XS4 range needs no hard wiring and provides a totally wire free networked electronic locking solution with a great range of features. It incorporates distributed intelligence in both the lock and in the key. Locks are networked to the computer via the hotel’s own front desk management software, yet they need no wiring or WIFI infrastructure. The communication link is the intelligent key, it opens individual rooms and acts as a 2-way data transporter giving the hotel full control at all times while the key cards automatically store and convey information back and forth between locks and the controlling PC.

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Michael Fleming, QBE Ireland, looks at how general damages in personal injuries cases have changed in line with the more difficult economic environment

By Michael Fleming Chartered Insurer, BA (Hons) LLB (Hons) ACII General damages are often the subject of great debate between claims personnel and the other stakeholders in an action. They are intended to compensate the plaintiff, not as a punishment or sanction against the defendant. There are a number of factors that are taken into account when considering the level of general damages to be awarded including but not exclusively limited to: • The nature of the injury • The severity of the injury • Duration of the disability and prognosis • Impact of the injury and any continuing disability on the plaintiff • The awareness of the plaintiff of his disability We have become very used to seeing very large personal injuries payouts reported in the press. By today’s standards, damages for personal injuries were relatively modest in the past – for example, in Doherty v Bowaters Irish Wall Board Mills Ltd (1968) the plaintiff ,a paraplegic, was awarded €127,445 of which €43,806 was general damages. In an unreported 2008 case a paraplegic was awarded €4.98m, of which approximately €300,000 are understood to have been general damages. So, like the cost of living and the standard of living, general damages awards in catastrophic personal injuries cases had been largely on an upward trajectory.


Much of the change was connected to the application of what became known as the Sinnott principles, following the landmark case Sinnott v Quinnsworth et al (1984) where the Supreme Court reduced general damages on appeal from just over €1m to €190,461, describing the original award as “lacking all sense of reality” and that it “bore no relation to the ordinary living standards of the country or to the income level of even the most comfortable and best off of the community.” Importantly, however, the court in awarding damages said that regard had to be given to future changes in living standards “having regard to contemporaneous standards and money values and I am conscious that there may be changes and alterations in future as we have seen in the past”. Against this backdrop, the increase in living standards in the 1990s led to rising general damages awards, but the Sinnott “cap” still held sway. By 2001, the Supreme Court felt it was time for reassessment and in McEneaney v Monaghan County Council, the Court, in light of the passage of time and the increase in such variables as the consumer price index and the average industrial wage; the suitable new yardstick for general damages in such a case was €300,000. At the same time, the Personal Injuries and Assessment Board’s Book of Quantum (2004) put the level of damages for the most serious injury also at €300,000. In M.N.v.S.M (2005), the Supreme Court agreed, overturned the High Court award of €600,000 and substituted the lesser award of €350,000. The court was satisfied that the equivalent figure at that time to the €190,461 of Sinnott was in excess of €300,000, stating that it was important

that “awards be proportionate to social conditions bearing in mind the common good”. The insurance and legal sectors were interested to see how the Sinnott principle and its cap would play out in view of the more difficult economic environment and the opportunity came to test it in the Yun v MIBI and Tao case (2009). The Court gave extensive consideration to how awards affect “...the operation of public policy...” or “...the need” as stated in M.N. v S. M (2005) that awards are proportionate “...to social conditions bearing in mind the common good.” In the judgment, Justice Quirke expressly referred to the economic downturn and its influence on the approach of the courts in this case. Expert evidence presented to the Court confirmed that the country was presently enduring a period of unprecedented recession, with a significant drop in individual disposable income which was anticipated to last for several years. Those factors were relevant to the measurement of “contemporaneous standards” and current “social conditions” within the country and awards for general damages should reflect economic reality. Obviously, there is a clear argument that general damages should be lower in a time of national economic difficulty. However, Justice Quirke qualified that by emphasizing the importance of life expectancy as a factor to be considered where catastrophic injuries were suffered. He went on to state that “recessionary economic circumstances should not be visited upon the most vulnerable in society in order to regulate the damages which are intended to compensate them for the whole of the remainder of their lives”. Accordingly, awards of general damages in these cases should take into account historical evidence of economic and social fluctuations over relevant time periods, so that consequent adjustments can be made in the measurement of general damages which will be as accurate as possible. The Court set out to achieve its objective of arriving at a fair assessment “on a common sense basis”, which led to an upward adjustment to €500,000 on the cap in the Sinnott case (1984), arrived at by multiplying the €190,000 by a factor of 2.13 which was the difference in the Consumer Price Index between 1984 and 2009, which rounded came to €400,000, to which was added 25% or €100,000 for inflation. However, taking account of the evidence presented concerning the economic environment, a downward adjustment of 10% had to be made in order to reflect the anticipated reduction in wealth and living standards currently being experienced,

setting a revised and current cap on general damages at €450,000. Fortunately, cases of the magnitude of “Sinnott” and “Yun” are relatively few when compared to the total volume of litigation. But what of less serious cases, which make up the vast majority of the litigation portfolio? Section 22 of the Civil Liability and Courts Act 2004 was the subject of consideration in a number of less well known cases. Section 22, entitled “Matters to be taken into account by the court when assessing damages” requires the court to take the Book of Quantum into account when

So the courts have, in effect, remained true to the spirit of Sinnott and its “contemporaneous standards”, allowing for change both up and down in light of the prevailing economic realities.

considering the level of general damages it intends to award the plaintiff. The Book of Quantum was largely dismissed and treated with a high degree of scepticism until recently. In McFadden v Weir (2005) there were considerable reservations expressed about the usefulness of the Book of Quantum when considering the effect of particular injuries on the plaintiff, bearing in mind their circumstances and character. It was highlighted that it would not be of assistance in every case, a point made in Power v Governor of Cork Prison (2005) where there were “no indicated perimeters of compensation” for the type of injury suffered by the plaintiff. In my view, it is fair to say the document is not perfect, but it is a credible reference point. Therefore, it is worth noting the decision of O’Brien v Derwin (2009), a case involving a serious head injury. In the judgment it was

noted that while the Book of Quantum was formulated in 2004, it did not mean that the values therein were out of date, especially at a time when property prices were slipping rapidly and when the economy is in serious challenge. Taking account of the economic circumstances, the values seemed to be a good guide for the level of general damages a defendant could expect to be awarded against them. Furthermore in McDermott v McCormack (2010), the court while noting the Book of Quantum was published in 2004, pointed out that inflation during the intervening time was offset by the continuing economic difficulties. So the courts have, in effect, remained true to the spirit of Sinnott and its “contemporaneous standards”, allowing for change both up and down in light of the prevailing economic realities. As the number of personal injury summons issued spirals towards the number issued prior to the introduction of the Personal Injuries Assessment Board, at the very least the claims practioner has some degree of certainty concerning the attitude of the courts to general damages, in a market facing yet another year of thin premiums.

Expert evidence presented to the Court confirmed that the country was presently enduring a period of unprecedented recession, with a significant drop in individual disposable income which was anticipated to last for several years. Those factors were relevant to the measurement of “contemporaneous standards” and current “social conditions” within the country and awards for general damages should reflect economic reality.


Early in the last century sociologist Emile Durkheim, expressed the view that crime is not preventable. It would be easy to agree with his functionalist view of crime and deviancy and end this article now.

Larry Quinn MSc; F.Sec.II; HDip.SM; Dip.Ed; CPP Crime and deviancy allows society to develop methodologies to impose its will on constituent members and maintain its own good order. They act in setting baseline norms for societal behaviour and as a safety valve. They establish clear rules, bringing society together to act against criminal elements by highlighting problems. Normality and conformity are defined and in effect become ‘photo negatives’ of crime commission. Crime and society, both place pressure on public representatives to ensure societal expectations are upheld and met. This is especially true in anarchic societies, where all the norms of behaviour have broken down, as in areas of Limerick and Dublin. This is caused by a breakdown between culturally valued goals and perceived ability to achieve those goals. The resultant behaviour is an indication of the modes of adaptation by people in those environments, to circumstances that prevail. Such behaviour can be sub-cultural (gang) led conformity, innovation, ritualism and rioting and/or a disregard for ‘normal’ society behaviour in taking advantage of situational circumstances. In today’s society as community and practitioners attempt to prevent crime we must first heighten our understanding of the main reasons for crime commission and most commonly used prevention methodologies. Even society’s concepts of what constitutes criminality are influenced by upbringing, education, social and employment environment, age, peers and jurisdiction. These impact on demands for specific levels of crime prevention to exist in our environment. Many reasons are given for the commission of crime from societal deprivation to greed. But crime has existed since the start of time and so also has the need to develop methods to prevent it. Even extreme measures of response such as public


humiliation, torture, maiming, banishment, death and even eternal damnation have failed to prevent its occurrence. The Bible indicates the earliest recorded crime and punishment ...‘and Cain talked with Abel his brother; and it came to pass when they were in the field, that Cain rose up against Abel his brother, and slew him’ ...‘and the Lord set a mark upon Cain, lest any finding him should kill him’ (Bible KJV, 2007:5). Today we talk in slightly less biblical terms but still have very strong expectations of solutions.

Current primary or physical crime prevention, which is the most common methodology, relies on making the environment unsuitable to crime commission. It uses access control, target hardening, territorial definition, natural surveillance, image and safe environment. It attempts to project the premise’s positive personality in an attempt to lower levels of potential opportunity and benefits to a criminal by raising real or perceived possibilities of detection and apprehension. But does this prevent crime or does it do something different like deflect it?

For successful crime prevention programmes to really exist and be effective, society must allow its guardians the means of prevention and understand the consequences.

If we have such belief in crime prevention methodologies then why do we as a society hedge our bets committing trillions of Euro each year to the insurance industry?

If as Durkheim suggested crime is not preventable then we must question our expectations of modern concepts and practices within primary, secondary and tertiary crime prevention. These function on the societal belief that a safe zone should exist to ensure crime risk can be prevented within personal and organisational spaces. This expectation can result in preventive measures being intrusive, causing a greater loss of a ‘sense of wellbeing’ than the crime. But if we continue to attempt to isolate crime commission, how does this affect our responses. Have we an over reliance on the ‘ordinariness’ of crime and can we afford to have our responses based on this reliance? Should we embrace crime and commit to a multi layered preventive approach?

For successful crime prevention programmes to really exist and be effective, society must allow its guardians the means of prevention and understand the consequences. Yet as a society we have unspoken acceptable levels of crime. It is only when those crimes become unacceptable through violence and/or volume that we demand crime prevention programmes to challenge the perpetrators. We fail to accept our responsibilities as crime pollution causers through our actions or production of desirable products. But if stolen we leave the end user, insurer or society to pay for the crime. This facilitation of crime requires as part of prevention methods that the crime polluter should pay through penalties and even prison. In responding governments, organisations and individuals at local and national levels allow themselves to become paralysed from taking action. This can be through fear of industrial action in business, retaliation in private areas and overly controlling or repressive state especially involving minority groups. Ideally prevention and subsequent methods to achieve it would be viewed the same in governmental, business and private sectors.

Is Crime

Preventable? Within government circles the concept is not prevention but reduction and detection, which leads to different types of thought processes to achieve results. Public officials fear actions led by quantitative data may be publicly deemed repressive and interfering with human rights of groups it is aimed at, thereby losing votes from constituencies. Yet when it comes to the public or businesses the concept is dominated by the term crime prevention. This is matched by giving major credence to primary prevention methods utilising CPTED (Crime Prevention through Environmental Design) to create a defensible space that projects positive premise personality. In addition personal security awareness of primary and secondary job functions of staff and security personnel can assist in giving this positive impression. Is this preventing crime? There are differing opinions as to whether it is prevention or deflection of crime, which are very different concepts. Reasoning criminals resist temptations to carry out intrusive attacks on premises where reasonable target hardening actions to deter, delay and detect have been taken. This in no way minimises the potential criminal’s motives of achieving a criminal success and making a monetary gain. What is hoped to have been achieved is deflection of the criminal to another less protected neighbouring premise. However a belief exists in relation to crime deflection that criminals, may engage in even more serious crime against premises or persons at another time. There is no evidence to support such a general view, unless crime comparison is on a like for like basis. As an example a ‘professional’ burglar would look to gain entry at night. If he were unsuccessful due to preventive measures taken, it would not be expected, that he would engage in violence during the day to achieve the same result achievable quietly and most importantly without detection. Do these primary prevention methods work in isolation? I would say initially they will

deflect specific crime but not prevent them. This therefore draws us back to the original question, is crime preventable? Are there other methods? Additional methods, such as secondary or social crime prevention programmes, are used by governmental projects to reduce crime. Many engage local communities, police and security companies in a partnership model with other external agencies on an equal footing. Their purpose is to improve living environments, employment, social activities, education and recreational activities and the overall fabric of the locality. Such community partnership programmes may include restorative justice, community initiatives, community policing and sentencing. If established through consultation and effectively run with mutual respect and defined service level agreements they may succeed where other systems failed. Anecdotal evidence suggests these initiatives may work best by providing crime prevention services through private public partnership models, especially relating to public financing issues. They may however have differing levels of value in areas being reviewed. Primary and secondary prevention can be connected to tertiary or judicial preventive methods which is mainly legislative enforcement, detention and potentially incarceration. This exists to stop criminal behaviour where other methods failed. The main problems with these initiates from a crime prevention perspective are a lack of committed will, lack of financial commitment and inconsistency in deliverables. The question still remains, is crime preventable? Would other initiatives help prevent crime? Perhaps the use of collated and targeted strategic intelligence, gathered both locally and nationally, to direct limited resources. This requires trust levels between community and state agencies, which at present are not fully there.

One area mentioned is sub cultural (gang) initiatives which aim to ‘reform’ gang culture by provision of leisure facilities and legitimate opportunities, particularly jobs. The problem I would suggest is that security and policing organisations must also apply this sub cultural theory to their guardianship of protected groups, products or areas. This applies to development of linear primary methodologies in formulating crime prevention plans. This requires major change in understanding crime, offenders and calculable values of their selected crime prevention methods developed in opposition to crime. When viewed against the ‘precautionary principle’ which is often used as the sole means of structuring a prevention programme, a need exists to reform our ‘gang culture’ to change our expectations of prevention programmes. In exploring the question of crime and its preventability, I would say that crime has always existed and will always exist. Taken in its entirety, even with threats of draconian punishments, it is not preventable. I do however believe that crime is very much deflectable. We, as practitioners in the security and risk management discipline, must seek to expand our knowledge of our discipline to deflect those crimes. We must embrace new and innovative ways of using academic theories in realistic ways with operational practice, to deliver crime free and safer environments to communities, private sectors and public agencies. We must alter our existing mind scripts to acknowledge that ‘we don’t know what we don’t know’ and fill those gaps with new learning. We as capable guardians must devise new initiatives to counter crime and its many consequences. Only then will it be possible to alter society’s often unrealistic expectations of crime prevention methodologies in providing safe defensible spaces with limited crime intrusion.


New Products Risk Manager

Global Fire and National Automation Ltd. are proud

to release the Orion range of Conventional control panels with New Vista ProtosV VPC5-650DN and VPC52, 4 and 8 Zones of Detection. 654DN Intelligent Cameras Housed in a stylish modern Complementing the existing range of Vista ProtosVcameras, ABS housing, the Orion is the the new Vista ProtosV VPC5-650DN (240V) and VPC5-654DN ideal control panel for smaller (12/24V) Intelligent Day / Night Cameras offer all the indusinstallations try recognized features seen in the current ProtosV range, alongside a host of additional benefits.

Features • Two, four and eight zone non-expandable control panels • Up to 32 conventional smoke and/or heat detectors per zone • Active End of Line monitoring • Programmable non-latching zones • Three Access Levels • One man test • Supervised auxiliary 24 volt output • 2 supervised/ monitored sounder circuits • 3 remote inputs used for activation of Class Change, Day/Night mode, and Reset • 2 Relay outputs fire and fault • Power supply 1,7A at 28V DC • Fully EN54 part 2 and 4 compliant •A  ddressable Loop Interface card (GFE-ADLI) www.nal.ie

Grade 2 Wirefree Intruder Alarm System

Wireless security specialist GSD is proud to announce the launch of its Grade 2 Wirefree Intruder Alarm system. The system is designed for quick and easy installation with outstanding features for the installation engineer. • Up to 32 wirefree zones • Up to 32 users • 8 areas and 4 common areas • 4 part-guards in each area • 8 onboard outputs • 12 technical outputs • 500 event log • PSTN, GSM/GPRS, TCP/IP connectivity • All devices connect wirefree to network including all sirens • 4 wirefree keypads • 4 wirefree sirens • Fully integrates with GSD wirefree network access control system www.globalsecurity.ie

These include comprehensive on-board video analytics, 650TVL colour resolution and Digital Wide Dynamic Range (D-WDR), to provide excellent image quality even in highcontrast environments. Video analytics provide sensitive yet accurate alarms and on-screen display warnings. Usually achieved by using specific analytical software, the VPC5-650DN & VPC5-654DN have this capability integrated into the camera and can provide comprehensive video analytics as standard. This includes VMD (video motion detection), Motion trace, Face detection, Minefield, Cross (automated counting across specified lines), Entrance, Scene change, and Museum mode. www.vista-cctv.com

Panasonic’s New WVSC385 i-Pro SmartHD Megapixel Dome Camera Combines H.264 HD Recording with Advanced Controls

Efficient H.264 Video Compression, UniPhier® technology supply multiple video streams; PTZ enables autotracking and efficient drag and zoom operation. The new i-Pro SmartHD WV-SC385 dome camera uses Panasonic UniPhier® LSI chip (H.264 high-profile format) to combine HD video and real-time video streaming at a lower data size. A new 1.3-megapixel MOS image sensor enables high sensitivity and lower power consumption. To increase user system options, the camera is Open Network Video Interface (ONVIF) compliant, while system migration is more easily facilitated with the H.264 or MPEG-4 selectable format. www.panasonic.com

TAKEX Voice Speaker

Now available from Northwood Technology, the new updated TAKEX Voice Speaker which is designed to give an audio message after being triggered by a remote mounted PIR / Sensor. www.northwoodtechnology.ie


First Fully PoE Door Entry Lock Controller

The Netgenium AP302 Lock Controller is the second generation of this award winning technology – a first in the access control industry. The controller connects directly to a Network and utilises 802.3af PoE (Power over Ethernet) to power itself, any industry standard locking mechanism and up to two Wiegand style card readers (max load 800mA @ 12Vdc). The controller will power a Mini Mag up to 350KG holding force and a Standard Mag up to 600KG holding force. The lock controller can be easily deployed via a Category 5e or Category 6 data outlet providing both power and data to the unit with a single cable. This is an ideal product to minimise installation time and decrease initial labour costs and ongoing energy costs. GVD | making IP easy www.gvd.ie

New Integrated Video Management Solution

New from Northwood Technology & TeleEye, sureSIGHT Integrated Video Management Solution is an integrated video management platform for IP cameras and video recording servers. Its modular design allows customers to scale up easily and add functional modules to suit specific requirements. www.northwoodtechnology.ie

Comelit New ICOM Panels National Automation Ltd. is proud to introduce the new range of Entrance Panels from Comelit.

Icom is a brand-new panel with a new design and a versatile technology. Smooth and attractive lines, the modularity of the system allows greater simplicity, composition, style and reliability. Icom is equipped with a 128 x 64 dot graphite LCD with blue backlighting that allows a better OSD view. Comelit provides 2 different kinds of keypad - Analogue or Sensitive touch. Keypads and nameplates backlight with Blue or White LED’s. A wide angle lens covers a 180 degree angle range (Day/Night) with an amazing colour definition. Visit us on Stand No. A18 at ISEC and view the working range. www.nal.ie

Samsung Launch People Counting Network Dome

C-Allview IP

An integration of an excellent ruggedised PTZ camera and world class H.264 compression delivers a milestone in the evolution of IP video. The very successful GANZ range of C-AllView cameras have gone IP. The IP C-AllView is conceived and designed to be used with GANZ’s end to end IP video and alarm management solution VSoIP.

The IP C-AllView boasts onboard video analytics including Intelligent PTZ tracking, electronic image stabilisation, camera tamper/hooded detection, intrusion detection, directional filters, left/theft object, loitering, lane and parking violations and many such advanced algorithms.

Although developed in response to demand from retailers who require a reliable tool for monitoring footfall for marketing, merchandising and security purposes, the SND-3080C network dome is likely to be of interest to a wide range of other market sectors including transportation, libraries, museums, car parks, sporting venues and leisure facilities.

The people counting feature of the SND-3080C is part of the dome’s video analytics capability and it works by simply drawing a virtual line or box area in a certain part of the scene. The dome then counts the number of people that cross the line or enter the box and the data can then be transmitted in XML or CSV formats at selected intervals to a predetermined location. www.samsungsecurity.com

The IP range will extend to cover integrated IR C-AllViews, Thermal C-AllViews and normal C-AllViews This adds value to an installer in designing wireless installations using ruggedised cameras in remote locations. www.ganzvsoip.com


Exhibitions & Conferences Can Be A Powerful Marketing Medium

In today’s economic climate, companies of all sizes are examining every outlay of finances to determine how they can get the most benefit for the least amount of expense in all aspects of their business.


Paul Davis FCMA CMC Davis Business Consultants, Business Development and Growth Specialist

hen it comes to finding leads, closing a sale, and general marketing of products and services to a target market, exhibiting at trade shows and conferences can be an extremely powerful marketing device, no matter how large or small an organisation may be. While larger companies definitely benefit from conference exhibits, smaller businesses actually benefit even more because the format of an exhibit levels the playing field for companies of all sizes. Potential customers at a conference have the opportunity to look directly at a company’s product and/or service and not at the hoopla that can surround a large marketing or advertising campaign. Conference or trade show exhibits can be especially good marketing tools for smaller firms because the format in which these exhibitions are designed gives companies of all sizes the opportunity to represent themselves in a professional, sophisticated manner for a very affordable cost. Because of this, smaller companies are able to attract customers and clients through an exhibit that their marketing budget may not normally allow them to do. As long as a business chooses conferences or trade shows that attract the people they want as clients, their target market will come to them. And, numerous face-to-face interactions with clients and potential clients can happen in one location over


a period of one to three days, which is typically the length of most exhibits. While exhibiting at conferences or trade shows, business owners and key employees also have the chance to personally interact with already established clients and suppliers, which is an excellent way to reinforce relationships or build new ones.

Most Common Reasons for Exhibiting at a Trade Show or Conference

• Networking – As the old saying goes, “It’s not what you know; it’s who you know.” And, networking at a conference or trade show is a great way to get to know people who are in the same industry, whether they are other business owners, potential customers, or reference sources to new customers. • Generate Sales Leads – Generally, the cost of generating sales leads can be expensive because of the advertising, marketing and travel involved in gathering information on prospective clients. At a conference or trade show, people who are interested in a company’s product can come to their booth, giving them the chance to generate a list of possible sales leads. • Make actual sales – For most sales in a typical sales environment, a business

generally incurs the cost of marketing and advertising to bring the buyer to them. When exhibiting at a trade show or conference, the overall marketing of the show is done by the organisation behind the conference, so the costs for any sales that a business makes during the conference are reduced to the cost of the booth, the people staffing the booth and the product or service they are selling. • Prospect for new customers – Along with generating sales leads from potential customers, conference exhibits are also a good time to look for new markets or even a new market niche that a business might not yet have explored. Perhaps the other suppliers at the exhibit could be a potential niche market that a company hadn’t before considered or explored because of the cost of marketing involved. When a large variety of businesses are all in the same conference hall together, marketing costs to interact with these possible prospects becomes minimal. • Enhance image and visibility – A small company typically does not have the budget for large marketing or advertising campaigns to establish a strong image or visibility. Trade show exhibits gives those same businesses a chance to do that at a considerably reduced fee. There may be a large market of potential customers who are not aware of the company and/

or their products and services, and the increased visibility that the business can garner from a conference exhibit can get the attention of customers who are looking for exactly what they offer. • Reaching a niche market – As long as a business selects conferences and trade shows that attract their target market and ideal clients, that company will be able to reach the people who want and need their products and services in an affordable and easy format. • Educate target audience – If there is something about a company, product or services that a business would like to communicate to their target market, a trade show exhibit is the perfect solution for an inexpensive way to accomplish that task. The biggest advantage for using an exhibit as a means for educating a target market is because it gives businesses the opportunity to directly communicate with customers or potential customers at a much reduced cost compared to typical educational and marketing methods. • Establish a market presence – If a company is new or relatively unknown in their industry, a trade show exhibit gives them the opportunity to make their company known with a relatively low financial output. A good display that can be used at a variety of exhibits throughout several years will usually cost the same or less than one advertisement in a publication. • Introduce new products and services – If a business has a new product or service they want to announce, a conference or trade show is the ideal environment in which to do so. With thousands of

people typically attending a trade show or conference, a business has a myriad of ways to communicate that information through handouts, demonstrations and giveaways at their booth plus any marketing opportunity that the show itself offers. Pre-Planning is Essential for Reaping the Most Benefit from any Exhibit Opportunity When it comes to marketing, flying by the seat of the pants is never a good idea and conference exhibiting is no exception. The more prepared a company is, the more benefits they will reap from the money that is spent to attend and exhibit. Here are some of the things that a business can do to make sure that their exhibit Euros are well-spent: • At the beginning of each year, plan out the conferences or trade shows at which the company wants to exhibit. Choose the ones that will attract the company’s ideal target market. • Take advantage of early registration, which usually has a discounted rate from the normal registration costs. • Create an agenda of what can be accomplished during the show. Are there suppliers to connect with, other business owners to talk to, or a specific number of sales leads that a business wants to generate? Knowing what a company wants to accomplish will help owners and key employees plan their days at the conference so that they will be able to complete those tasks. • Set up appointments in advance with any particular supplier or company that a business wants to connect with. Is there

a potential customer that a company has wanted to connect with but their marketing budget or travel costs have prevented that from happening? Setting up a meeting during the conference can provide the wanted interaction within the professional setting that enhances the company’s credibility. • Before attending the conference, a business should develop a follow-up plan of how their staff will take the leads and prospects that are gathered at the exhibit and turn them into customers for the company. Exhibiting at a trade show or conference is one of the easiest and most affordable ways for developing or enhancing a company’s visibility with their target audience as well as reducing the amount of time and expense in converting a lead to a sale. Marketing is an essential part of running a successful business, and trade show or conference exhibiting is a strong utensil in a company’s tool belt of marketing options. To view a free video or download an MP3 audio on the 10 Steps to You Getting More Clients, visit www.getmoreclients.ie

Paul Davis FCMA CMC Davis Business Consultants Business Development and Growth Specialist Tel: (01) 288 5563 E: paul@davisbusinessconsultants.com www.davisbusinessconsultants.com


New Products Risk Manager

Le Hatch Eyeball Dome

The “Le Hatch” is a 600TVL Nextchip 2010 Eyeball Dome which features a second video output and onscreen joystick control which is ideal for single person installs. The Le Hatch is a Wide Dynamic Camera with 4-9MM Korean Varifocal Lens and is available in Gun Metal Grey, Black or White. www.beltronics.ie

F-Series Thermal Security Camera

New from Northwood Technology & FLIR is the F-Series thermal security camera which lets you see intruders and other threats to your facility clearly in total darkness and in bad weather. Fully enabled for control and operation over digital and analog networks, F-Series thermal imaging cameras are available in 160 x 120, 320 x 240, and high-resolution 640 x 480 formats, providing up to sixteen times the image clarity and longer threat detection range performance than lower resolution cameras. www.northwoodtechnology.ie

Trim-Tronic electronic handle

The Trim-Tronic electronic handle has been available for a number of years, but can still be considered as a “new product” to many people Access control is required on numerous fire escape / emergency exit doors. To date it has been common practice to install magnets on these types of doors. However, magnets have not been tested in such applications and do not comply with either EN179 or EN1125, which are the relevant European standards.

Using Trim-Tronic in conjunction with ISEO panic escape hardware enables quality and professional access control to be achieved whilst fully complying with the standards. The product is being exhibited by Lock-iT Security & Hardware Ltd. at ISEC 2011 on stand D4 Contact Vincent Lockett on 087 1273805

GSD Releases Grade 2 Wirefree PA Button

Wireless security specialist GSD has launched a panic button for its Grade 2 Wirefree Intruder Alarm system. This allows the installer to provide the customer with full personal security in locations inaccessible to standard wired PA buttons. Staff at cash-tills located on islands in supermarkets, in payment kiosks in petrol station forecourts, for example, are now no longer vulnerable to personal attack. The device requires both buttons to be pressed simultaneously, in the same way as wired PA’s, and it self-restores without the need for a reset key. The PA can also be fitted in any orientation, allowing it to be installed discreetly. www.globalsecurity.ie

IP CCTV made easy by Panasonic from REW

The WJ-NV200 delivers leading edge technology within an adaptive PC-less setup incorporating simple mouse operation. The effortless, ‘analogue-like’ 4-stage set up and intuitive operation makes the WJ-NV200 versatile for a range of public locations and ensures ease of use. The built-in decoder eliminates the need for a PC; reducing the total cost of ownership and removing time and complication from operation. The WJ-NV200 also has a strong capability to support security professionals with suspect identification as it supports HDMI for up to Full-HD image resolution with around four times the picture clarity of standard definition images. It is also possible to record to SD card for easy and fast transfer of larger Full-HD footage as well as being a failsafe in case of network issues. www.rew.ie


Wirefree External Siren

Wireless security specialist GSD has released its wirefree external siren with the launch of its Grade 2 Wirefree Intruder Alarm system. The fully functional selfactivating external siren is completely wirefree and requires no additional power supply, giving the installer full freedom to install the siren in the optimal positions. It also has the benefit of the ‘live-look’ heartbeat LED. Battery life is up to five years, dependent on how long the siren is set to sound for, its volume level, whether it is used in conjunction with any other system notification function and the number of activations. And when the time comes, the battery pack is modular making the battery change quick and easy. The siren is in full two-way communications with the main control panel every five seconds giving status and ‘handshake’ reports. www.globalsecurity.ie

A full range of MIFARE Classic Readers now available from ACT

ACT have added to their MIFARE classic range with the ACTpro MIFARE 1030 (mullion mount) and the ACTpro MIFARE 1030PM (panel mount) readers. These proximity readers accept MIFARE cards and can be integrated into a new or existing ACTpro access control solution. Both readers have potted electronics and an IP67 rating making them suitable for either indoors or outdoors. Both readers can be configured for “Clock & Data” or “Wiegand” output and can read Sector, Serial or reverse serial data from any MIFARE card. MIFARE Classic is a smart card technology and it enables multiple applications e.g. access control, transportation, cashless vending, to store data on a single card in a secure and cost effective manner. www.accesscontrol.ie

Vista Integrated Positioning System (VIPS) camera now available in grey

Providing a high-performance solution for night-time CCTV surveillance, as with the black model, the new grey option comprises two models and a range of mounting options. The ‘all-in-one’ camera features a highly sensitive day / night camera module with onboard IR illuminators. Combined with a specially designed worm gear positioning mechanism for quick and accurate positioning, the VIPS camera range in grey can operate at distances exceeding 120m - in total darkness. Ideal for low-light / high-sensitivity applications, the VIPS18D (B) features a highly sensitive 1/3” image sensor, 480 TVL resolution, and 18:1 optical zoom for optimal performance in low-light and IR illuminated scenes. Whilst the VIPS35D (B) features a 1/4” image sensor, 540 TVL resolution, and 35:1 optical zoom for the ultimate in long-range surveillance. www.vista-cctv.com

Easyprox nano

New From Northwood Technology & Paxton Access Easyprox nano is an all-in-one battery powered lock reader and access control unit that is ideal for internal doors. Easyprox nano is designed for use with the Net2Air USB bridge or the Net2Air Ethernet bridge to give the advantages of a networked access control system. Networked access control provides event reporting and flexibility over users” access rights. Installing the system is easy because it is not wired into a mains power source. Easyprox nano connects to the administration PC using Paxton Access” proprietary and secure wireless technology, it is perfect for internal doors where wiring would prove difficult. Easyprox nano should be used with Net2 standard software. www.northwoodtechnology.ie

Panasonic’s i-Pro SmartHD WV-SW395

Panasonic’s H.264 video compression capable HD Dome camera provides intuitive function and dehumidification within a weatherproof, protective chassis.

The feature-packed camera uses Uniphier® technology, enabling simultaneous H.264 (High-profile) and JPEG video streams over IP for monitoring and high-resolution video recording. The newly developed 1.3 megapixel double speed MOS sensor with full frame transmission of up to 30 fps at 720p HD resolution, gives high quality images at an impressive 1280x 960 image size. Panasonic’s weather-proofing fan, heater and sun shield mechanisms allow for changes in temperature between –40 °C and +50 °C and the integrated dehumidification device circulates air within the dome removing condensation to ensure perfect camera images in all conditions. The new dome camera also has an IP66 rated water and dust resistant housing. www.panasonic.com


AIRM January Seminar Risk Manager

By Ian Davis

Legal update on bullying, harassment & stress in the workplace Maura Connolly, Head of Employment and Employee Benefit Group, Eugene F. Collins, Solicitors opened our 2011 seminar schedule, providing attendees with a legal update on bullying, harassment and stress in the workplace. Since the enactment of the Health Safety and Welfare At Work Act 2005, which made specific reference to these psychosocial risks, employers and stakeholders have come under increasing pressure to put in place the necessary policies and procedures for managing these risks. Citing legislation, explaining the judicial process and discussing settled court cases, our guest speaker gave a practical insight into how that task may be approached. Maura also outlined the various options are available to employers to determine their duties, such; to resolving or escalating complaints through mediation for example.

to be acting “in furtherance of their work”. A recent court case involved an employer who was found liable for discriminatory remarks made to an employee at a Christmas party. To ensure that employers have sufficiently robust and comprehensive practices and procedures are in place Maura outlined key aspects for consideration:

From a practical perspective the seminar also clarified the differences between bullying and harassment, which can be a source of confusion for safety practitioners. Harassment is characterised as a single discriminatory act suffered by a “protected grouping” as defined under the Employment Equality Acts, such as on grounds of their gender, age, religious belief, sexual orientation and so on. In contrast bullying must be characterised by repeated inappropriate verbal or physical behaviour that demeans the individual. Of particular relevance to employers is the need to ensure safeguards are put in place outside of work in a social setting where employees are deemed

5. Provide HR support for resolving allegations. This resource can be either in-house or extend to conferring with Human Resource Specialist Consultant or retained legal counsel

1. Review systems – introduce dignity at work policy and implement it with training as required 2. Carry out a risk assessment considering work systems and workforce composition that may be a source of confrontation 3. Ensure that the IT usage and communication policy is adequate 4. Train managers – from raising their awareness of the risks to conducting performance appraisals

6. Keep work pressures and work hours under review 7. Provide some form of employee assistance programme to assist with personal issues 8. Allow employees an effective “voice” and a method by which employees can refer grievances 9. Develop a bullying and harassment policy and ensure that it works and is understood. The Health and Safety Authority and the Equality Authority have produced a code of practice dealing with bullying and harassment respectively, that members may find of interest. Members can also download the seminar by visiting the AIRM web site at www.airm.ie Maura Connolly, Eugene F. Collins, Solicitors

Geraldine Dempsey, Ian Davis & Maura Connolly


AIRM February Seminar Risk Manager

AIRM hosted their February Seminar on Lone Worker Safety issues and the associated risks

The presenters on the day were Stephen Heffernan, SERIMA1 who dealt with Policies, procedures and some case studies and Michael McGuirk of RSP Radio and Security Products, who demonstrated a number of the products on the market for Lone worker protection. Both presenters offer tailored solutions to the risk. The following were a number of the points of interest which came out of the presentation.

• The H&S Act 2005 does not specifically Michael McGuirk , Geraldine Dempsey and Stephen Heffernan say it is against the law to have lone workers. There is some legislation relating to explosives, commercial diving, transport, and haulage for example where lone working is not allowed. • “Lone working” can mean workers who work remotely from other workers. That is to say, other workers might be employed in a complex, fairground, warehouse, research establishment, but remotely from others. • A general “rule of thumb” or guideline Peter O’Toole and John Hamilton is if a worker cannot be seen or monitored by others every 15 minutes, then certain precautions must be taken to safeguard their safety and security and indeed the safety of others. • The range of lone workers and lone worker occupations is large and varied. It includes, postal services, security , retail, home workers, petrol stations, surveyors, crane drivers, farming, estate agents, cleaning staff, some teaching staff, maintenance or repair staff, local authority warden services, utility servicing and inspection staff, pest control operatives, hospital staff, rent collectors, lift repair district nurses, to name a cross section but there are many more.

Danny Boles , Gary Bergin and John O’Reilly

• Where possible a qualified person should conduct the survey. Sometimes the obvious can be missed; an example of this could be a retail establishment with 2 employees which operates on a 8am to 6pm basis. One worker comes in an hour early to do some admin work, merchandising and open the premises, and another worker stays an hour late to tidy up and cash up. When we take into account lunch times there is typically 4 hours per day where a “lone worker situation exists. • As an employer you are also obliged to inform contractors working on your site of any issues regarding safety and lone worker safety and security also. • Communications and other hardware are available for lone worker safety. Whatever system is being deployed make sure it actually works and particularly outside normal working times. Do not take it for granted that a GSM or Radio signalling device will work in every area of your site or wherever the lone worker may have to travel to. A thorough survey should be conducted before any device is put in place. • Consider in the risk assessment if the employee has a health condition which under normal circumstance would not be an issue but could be an issue in a “lone worker” situation. • Ensure all policies and procedures regarding “lone workers are adequate to deal with the risk, training is provided where necessary, and the situation is reviewed and monitored on a regular basis. • In the event of an incident then an incident report should be filled out and acted upon as soon as possible. • It does not necessarily mean that you have to put in place expensive hardware or procedures to deal with the risk, and it is certainly not prudent to ignore it.

• Much of the onus of protection falls on the employer, however the workers themselves do carry some of the responsibility for their own safety.

• Litigation costs may be extremely inconvenient, give bad publicity, reduce staff morale and can be very costly in terms of administration time and finances.

• The employer must carry out a hazard identification and risk assessment and ensure that there is no added danger by the worker working alone. Jackie Lacey, Ed Williams and

Tony Fagan


New Products Risk Manager


from Genie Access is the first unique “all-in-one” individual patented dual chip biometric proximity device for positive identification. The biometric chip is activated once a fingerprint is registered via its touch and swipe facility.

The unique proximity card offers up to 100 fingerprint templates per card and a passive and active biometric identity, all on one card. BIOCARD 8 also boasts a long fingerprint sensor life (more than one million reads!) and compliments the most sophisticated security system by offering MIFARE, HID, EM, iCLASS & DESFIRE variants. All personal data on the card for the registered user is stored locally and there is no requirement for any special software. A built-in lanyard grip is also available on the proximity card which is also designed to fit the standard CR80 printed identity card. BIOCARD 8 is suitable for a wide number of applications eg. Law Enforcement, Government, Correctional Facilities, Secure Banking, Data Centres, Educational Institutions, Student Accommodation, etc. www.genieaccess.com

The new EverFocus HD-CCTV “Video over Coax” product series now available from Irish Security Distributors Ltd. The initial system consists of the 8-channel HD-CCTV digital video recorder EPHD 08, the 2.0 Megapixel Full HD-CCTV box-type camera EQH 5200 and other peripheral products such as the HD-SDI/HDCCTV to HDMI converter EHA-SRX, the HD-SDI/HD-CCTV coaxial cable repeater EHA-RTP and a BNC plug specifically suitable for HD-CCTV applications The DVR: Main features include: • c hoice of 1920 x 1080 or 1280 x 720 HD-CCTV camera support for superlative image clarity • H.264 compression for efficient recording • HD real time recording and playback rate for all cameras (at 720p) • HDMI 1080p and VGA multiplex view main monitor outputs • s imultaneous high resolution recording (1920 x 1080 / 1280 x 720) with reduced bandwidth remote view streaming •M  obileView support: check your home or business on-the-go from your PDA or SmartPhone www.securityproducts.ie

Supreme Night Visibility P-iris WDR Enhanced Focus Assist Network Camera IP8151P

GSD have partnered with VIVOTEK with a view to providing GSD Distributors and Installers with a best in class integrated solution of GSD Access Control, GSD Intruder Alarm Systems and VIVOTEK IP CCTV. Features • 1.3 Megapixel CMOS Sensor • Supreme Night Visibility • Up to 30 fps @ 1280x1024 (1.3MP) • 3.1 ~ 8 mm Vari-focal, P-iris Lens • Removable IR-cut Filter for Day & Night Function • Built-in Focus Assist Button for Precise Focus Adjustment • Supports WDR Enhancement for Unparalleled Visibility in Extremely Bright and Dark Environments • Real-time H.264, MPEG-4 and MJPEG Compression (Triple Codec) • Simultaneous Multiple Streams • ePTZ for Data Efficiency • Activity Adaptive Streaming for Dynamic Frame Rate Control • Built-in SD/SDHC Card Slot for On-board Storage • Built-in 802.3af Compliant PoE • CS- or C-mount Adjustment Ring for Flexible Lens Installation Discover more at www.globalsecurity.ie

LCDHDMI-220 22” Security Monitor

The LCDHDMI-220 is a High Definition 22” Widescreen Security Monitor with an integrated A+ Samsung Panel. The LCDHDMI-220 is a dedicated Security Monitor and offers HDMI, BNC and VGA outputs. www.beltronics.ie

Cat5e made easier by RWL and Excel

RWL are pleased to announce that Excel have recently redesigned their twin Cat5e UTP boxes. Two 305m boxes are supplied in a strong outer carton, clearly marked for on site identification. The outer carton provides protection for both the cable and inner packaging, and allows for easy storage, stacking and movement of goods. When installing simply remove the perforated letter carton strip from the box front and pull two cables as normal from the box. Where necessary the outer carton can be discarded and the inner standard 305m reelex boxes can be utilised.


RWL Advanced Solutions are the Exclusive Distributor for all Excel products in the Republic of Ireland. www.rwl.ie

Appointments & Recruitments Panasonic Strengthen Irish Security Solutions Team with Appointment of John Phelan PSNE have announced the appointment of John Phelan as Panasonic Ireland Area Sales Manager. An 11 year history in Security Installation management coupled with industry driven determination and comprehensive security qualifications, makes John the ideal candidate for the business development of the security group within dealerships, specifiers, end users and installers.

Samsung appoint Paul Taylor as Access Control Business Development Manager for UK and Ireland Paul, whose career in the electronic security industry spans eighteen years, has for the last two and a half years worked for ACT where he was Sales Manager. He has previously performed sales roles within the access control divisions of Siemens Security Products and Gardiner Security.

Evolving from an education in Business Management and IT, John moved into the security distribution business with Liam Phelan in 1999. Subsequent years in the ever growing Phelan Security provided John with huge experience working with major manufacturers, including Panasonic, and across all areas of the security industry.

Reporting to Simon Shawley, General Manager UK & Ireland for Samsung Techwin Europe Ltd., Paul will be responsible for developing relationships with consultants, installers, system integrators and distributors in order to identify new sales opportunities for Samsung’s Access Control product range.

Recognising that the market for IP was growing, John decided to embark on a series of educational programmes with the aim of developing expertise in all areas of IP and networking; Gaining Cisco’s CCNA and Comptia’s Network Plus qualifications.

Commenting on Paul’s appointment, Simon Shawley said: “The introduction of our Access Control product range is an important part of our strategy to become a full security solutions provider. Paul’s immense knowledge of the access control marketplace will therefore be extremely valuable to us”.

New Director Denis F. Higgins BE, MIE, Eur Ing, CEng, FIEI Chartered Engineer Denis has recently been appointed to the Board of RECI. He is originally from Cork and his experience in the Electrical Industry includes 36 years service in the ESB. In recent years he has undertaken Consultancy assignments for the Commission for Energy Regulation (CER) providing Technical Advice in the setting up of the Regulatory Regime. He is a Fellow of the Institution of Engineers of Ireland and serves on the Ethics & Disciplinary Committee and on the Board of Examiners.

New Chairman Cormac Madden has held various roles in ESB, becoming Commercial Manager, Distribution Dept. in 1998. There he was responsible for the commercial contracts and charges that were required for the advent of electricity competition in February 2000. During that time, the arrangements for the electronic completion certificate were agreed between ETCI DSO and RECI. He was appointed CER and Industry Co-ordinator on the Market Opening IT Programme in Summer 2003 and worked with electricity supplier representatives and the Commission of Energy Regulation to agree the market arrangements for full opening of the electricity market in February 2005. He returned to ESB Networks as DSO Regulation Manager in June 2008. Cormac is currently chairman of ETCI Technical committee 3: Installations above 1 kV. He has served on the Board of RECI since Autumn 1998 and on various committees including the first disciplinary panel under the criteria for safety regulation approved by CER

InjuriesBoard.ie PUBLISHES REVIEW OF 2010

Lower Costs Should Facilitate Lower Insurance Premiums For Consumers And Businesses • Compensation awards down €30m since 2008 • Workplace accident claims down 10% • Injuries Board fees to reduce by up to 20% (up to €2m annually) • No surge in claims following adverse weather Significant cost savings are emerging for insurance providers in respect of personal injury claims and these savings should translate to lower insurance premiums for consumers and businesses, according to Injuries Board CEO, Patricia Byron. Preliminary year-end data from InjuriesBoard.ie shows that compensation totalling €187 million was awarded in 2010 in respect of 8,381 personal injury claimants. The numbers show a €30m (13.8%) reduction in the value of Awards since 2008 despite claims volumes increasing to 26,964 (9%) over the same period.

reduce its fees to respondents by €200 (19%) and to claimants by €5 (10%), should have a positive impact on insurance premiums for consumers. Commenting, Patricia Byron, CEO, Injuries Board.ie said: “Our aim is to fully compensate accident victims but to reduce processing costs. This should mean savings of up to €205 per claim for insurers in 2011. This is in addition to existing annual savings of up to €100m arising from the Board’s non-adversarial model. We believe it is incumbent on insurers to pass on these benefits to hard pressed consumers and businesses rather than constantly flagging reasons why premiums should increase.

The trends reflect a change in the composition of claims and in particular a 10% reduction in the volume of higher value, employer liability claims in 2010. Claims across motor and public liability (typically of lower value) increased by 6% and 8% in the same period. These increases have been more than offset by the decline in workplace claims, reducing the average 2010 award by 4% to €22,271.

“Another factor facilitating lower insurance premiums is a reduction in the number of workplace accident claims coming to the Board, not least due to lower employment in the economy, especially in sectors like construction and manufacturing. In addition, despite severe weather conditions in the first half of January 2010 we have not seen a surge of public liability claims, as some had predicted. In fact our data indicates that there were fewer public liability claims in January 2010 than in January 2009” Ms Byron said.

These reductions taken together with a recent initiative by the Injuries Board to

2010 was a significant year for the Board in the courts. It brought to a conclusion the

Key facts No. of new Claims No. of Awards Total value of awards Average award Average time to process claim % of total awards Average award in 2010


2010 26,964 8,381 €187m €22,271 6.9 months Motor 74% €21,000

2009 25,949 8,645 €200m €23,163 6.5 months

2008 24,751 8,845 €217m €24,552 7 months

Employer Liability 11% €28,000

2007 23,345 8,208 €181m €22,057 7 months

Public Liability 15% €23,400

O’Brien case, with the Taxing Master dramatically reducing the legal costs sought against the Board. In October and November 2010 the High Court dismissed twenty one other Judicial Reviews against the Injuries Board. In all twenty one cases, the claimants had accepted the Board’s award for damages but had challenged its refusal to allow all the legal costs claimed by their solicitor.  “The clarification provided by the conclusion of these cases highlights the benefits for claimants of applying directly to the Board. By doing so, claimants can save significant legal fees, often in the region of €2,000, but sometimes as high as €5,000” Ms Byron said.

Operational Summary 2010: Nearly three quarters of awards (74%) were for injuries from road traffic accidents while the remainder were split between workplace (11%) and public place (15%) accidents. Counties Longford and Limerick accounted for the largest number of awards as a proportion of population. County Kilkenny had the lowest number of awards per head of population. The lowest and highest awards in 2010 were €500 and €387,286 respectively.   The preliminary data indicates that almost two thirds of all awards (63%) made by the Board are for less than €20,000. Injuries Board.ie is self funded through a fee on those who are responsible for injuries arising from motor, workplace and public liability accidents, as well as a modest charge to claimants.


Ireland’s Security Exhibition & Conference Convention Centre, Citywest Hotel, Dublin 11am to 7pm Wed 30th & 10pm to 5pm Thurs 31st March 2011

Is Security your business? …

...Or are you responsible for the Security of your business?

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P: 01 4163678 E: info@isec.ie

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Golf News Risk Manager

AIRM Golf 2011

The above annual golf outing is booked for Friday 27th May in Killeen, Co. Kildare. AIRM members will receive notification in the usual manner. However the event is open to the wider risk management community and security industry. Killeen Golf Club is located close to Kill, Co. Kildare and just off the N7. It is an excellent course and full details can be found on their website www.killeengolf.com If you require any further information please contact Peter O’Toole at 087 2427279 or email peter.o’toole@axa.ie

Security & Fire Industry Golf Society Fixtures 2011 Friday 11th March Newlands Golf Club (President’s Prize Sponsored by Reliable Security Products)

Friday 15th April Portmarnock Hotel & Country Club (Sponsored by GE Security) Friday 27th May Lucan Golf Club (Charity Classic Sponsored by HKC) Friday 24th June Castleknock Golf & Country Club (Sponsored by Omada Group) Friday 22nd July Naas Golf Club (Captain’s Prize) Friday 26th August Luttrelstown Golf Club (Sponsor TBC) Friday 30th September Dun Laoghaire Golf Club (Sponsored by ACT)



(All levels of golfing ability) For further information check out our web site www.sfigs. ie or contact Hon. Secretary – John Carroll at johncarroll@ screensecurity.ie or any member of the committee. Captain Vice Captain Hon. Treasurer President Handicap Sec. Committee Mem.

Joe O’Connor Michael Byrden (ACT) Chris Cronin (Screen Security) Adrian Thompson (Integral Security) Michael Grufferty (CBC Europe) Dominick Broaders


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