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RiskManager

Security | Fire | Risk Management

Ireland’s Security, Fire and Risk Management Magazine

Magazine of the AIRM

Spring 2010

Volume 11 | Issue No. 1 | Price â‚Ź4.00 |


Intelligence

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A Siemens Company www.europlex-signet.com European Headquarters; Europlex Technologies Limited Clonshaugh Business & Technology Park, Clonshaugh, Dublin 17, Ireland.Telephone: 01 2500500, Fax.: 01 2500592


Contents Risk Manager

06

20

08 PSA News

48

Strategic Marketing Choices

12

56

Maritime Security & Risk

16

58

Watching the Watchers

CCTV Licensing

The future of Video Security

NSAI & IoD tackle Corporate Governance Challenges

Are you putting your IT Security at Risk?

18

60

IP Perspective – Your guide to IP trends in Ireland

Published by

Rosebank Media, First Floor, 72 Tyrconnell Road, Inchicore, Dublin 8 Phone: +353 1 4163678 - +353 1 4534121 - Fax: +353 1 4545119 E-mail: anndaly1@eircom.net

Credits

Hand Arm Vibration Syndrome (HAVS)

Editorial board John Hamilton Peter O’Toole Ann Daly

Designed by www.space.ie

Risk Manager is the quarterly magazine of the Association of Irish Risk Management (AIRM). The magazine is circulated among AIRM Members, Security Manufacturers, Distributors and Installers, Facilities Managers, An Garda Siochana, Insurance Companies and Brokers, Local Authorities, Fire Safety Companies, Loss Adjusters, Health & Safety Companies, Training Companies, Entertainment and Leisure Industry, Financial Institutions, Construction Industry, Government Departments involved directly or indirectly with the Irish Security Industry and Risk Management. Views expressed by contributors or correspondence are not necessarily those of the AIRM or Rosebank Media and neither accepts responsibility for them. Risk Manager welcomes product news, contract awards announcements, company news, appointments, press releases, etc, email details to the address above. Companies or individuals wishing to subscribe to the Risk Manager magazine can do so by contacting Rosebank Media.


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Chairperson's Column

safety. Further details of the site visit are provided later in the magazine on page 28. sey, emp D e ldin IRM Gera son A r e p r Chai

Welcome to the Spring edition of Risk Manager magazine, hopefully we will get a summer this year and a much needed respite from the challenges of last winter. Since the Winter edition the AIRM have had a busy start to the year with a series of very informative seminars and our annual site visit which took place on 21st of March. Given the very popular venue we were inundated with requests for places on this trip and we had to revert to ‘drawing names out of hat’ in order to select the lucky 20 that were to get a sneak preview of the new Aviva stadium. We would like to thank Bill Enright of Aviva Stadium for making the tour possible and providing a very informative visit which covered a general tour of the facility as well as the fire protection strategies and issues pertaining to crowd control and general health and 4

Our April seminar saw almost record numbers descend on the Camden Court Hotel for our seminar on the very topical issue of the problems associated the use of Pyrite in sub-floor infill, a problem which unfortunately many new home owners are only too aware off. Kevin Currivan of OSG provided a very informative presentation on this topic which led to much discussion and debate amongst the mixed audience who attended. Our annual AGM was also held in April. The AGM saw Hugh Sexton resign from the position of Treasurer. Hugh will remain on the committee and I would like to take this opportunity to thank him for his diligent work in this position over the past year. I would like to welcome two new members to the committee, Phil Lewis-Farrell and John Dunny who will also assume the role of treasurer. I’m sure Phil and John will be invaluable additions to the committee which currently comprises Ray Green, Tom English, Ian Davis, Peter O’Toole, John Hamilton,

Lesley Doyle, Brendan Kavanagh, John O’Reilly, Nigel Tonge, Hugh Sexton, Jason Kelly, Michael Brennan, Stephen Heffernan and Geraldine Dempsey. Our next seminar took place on the 19th of May when Stephen Dunne, RAW Group (Pollution response & remediation specialists) examined the various issues associated with the remediation of commercial & domestic properties contaminated by oil spills. The Autumn season will kick off with association members ‘The Motherboard Group’ discussing advancements in IT disaster recovery while Dennis Woods of The Business Continuity Institute will deal with the broader perspective of Business Continuity Planning. We look forward to welcoming you to these and future seminars, details of which are available on www.airm.ie.

I would l to welc ike ome tw o membe rs to th new e commi tt Farrell ee, Phil Lewis and who wi John Dunny ll als the role o assume of treas urer.


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CCTV Licensing A number of weeks ago I was asked to present a paper at the launch of new equipment by CCTV specialists IC Realtime Ltd. The hot topic was licensing for the sector. A week previously I was very clear in my mind what the up to date position was. The industry, and by that I mean the PSA’s Stakeholder’s Forum, had completed its review of the PSA document setting out its requirements in relation to CCTV installation. The new agreed requirements document had been signed off by the PSA Executive and was to be the basis for licensing for the sector. The previous Code of Practice had been in circulation for over 3 years and it had not proved possible to find agreement on its finalisation. When the PSA set up its own advisory consultative body in May 2009, it brought all industry parties involved in the sector together. The Electronic Security Industry Stakeholder’s Forum undertook a complete review of the previous document and after many discussions a revised draft was completed and circulated for public comment. All existing intruder alarm license holders were alerted to the proposed new requirements document as were other interested parties such as the National Standards Authority of Ireland and the Gardai. Over 350 companies known by the PSA to be involved in the CCTV sector were also notified. 9 written submissions were received and a joint committee of the PSA and the industry set about considering the comments which ranged from outright rejection of the licensing requirement to detailed editorial comment and technical reviews. For what would become the basis for licensing it was agreed that the review body would follow the tried and tested process for technical standards 6

as operated by standards bodies here in Ireland and at Cenelec in Europe. I am pleased that this process is now adopted as the way forward for future revision of such documents with the PSA and that any review committee could be shown to have carefully considered all submissions in line with well adopted procedures. I am also pleased that the review committee has set

"Under current licensing requirements for intruder alarm installations it is possible for someone to argue that they maintain alarm systems but do not install such systems..." in place a clearly defined process that will allow future comment on any requirements document to address any specific item that may be of concern to its reader. So what do I see as the current position. A week prior to the presentation of my paper, part 1 of the new European standard for CCTV installations (EN50132) was published in Europe by Cenelec and is now formally adopted here in Ireland.

Had the new standard already existed it would be unlikely that the currently agreed requirements document would need to exist in its present format. It is my view that the industry would have adopted the European standard, as we are obliged to do, but would have simply written and agreed additional measures that those trading in the sector would require – a shortened version of the current PSA document. Perhaps an example would help. Under current licensing requirements for intruder alarm installations it is possible for someone to argue that they maintain alarm systems but do not install such systems. As such they have been beyond licensing, not because they are not required to be licensed, but because the criteria for licensing are not set out in a sector specific document to a level of detail sufficient to allow for objective auditing for compliance. The current draft for CCTV installers makes it mandatory for anyone maintaining CCTV systems to be licensed. This type of requirement would not exist in a European standard and shows the need for additional requirements to a standard where a national government requires licensing for


By Peter Kelly, Marketing Manager, G4S Services (Irl.) Ltd.

a sector. The issue of what is a licensable activity and when someone is breaking the law on licensing became a key point at my presentation and it may be helpful to elaborate on this topic. The Private Security Services Act 2004 sets out who should be licensed. Before the PSA formally introduce licensing for a sector they are a number of processes to be followed. The first requires a determination as to whether the security activity is covered by the Act – is it a licensable activity. Once determined in the positive the PSA has an internal process to adopt including the determination of fees and relevant secondary legislation such as the drafting and signing of a legal statutory instrument. To date, the guarding sector, intruder alarm sector, the monitoring sector and cash in transit sector are all licensable activities for which fees and statutory instruments have been concluded. An important point to be aware of is that the maintenance of intruder alarm systems is a licensable activity and the relevant legal requirements exist for the maintenance of intruder alarm systems since licensing for the sector was introduced. While fees and statutory instruments may be finalised there still remains the setting out of the certification criteria on which the final determination for licensing depends. And so for guarding we have I.S.999, for intruder alarms we have I.S.E.N.50131 and SR40, for monitoring we have I.S.228 and SR41, for CIT we have I.S.998 and TOR. In the case of intruder alarm maintenance no

"An important point to be aware of is that the maintenance of intruder alarm systems is a licensable activity and the relevant legal requirements exist for the maintenance of intruder alarm systems since licensing for the sector was introduced."

such document exists and hence licensing for companies involved in maintenance only is not yet finalised. However, this loophole has been closed off in the current CCTV requirements and I expect the industry to push for the finalisation of a similar requirement along these lines. Only when the legal instruments and the certification requirements are in place, will the industry see an announcement from the PSA in which it identifies a critical date by which a company must apply for

a licence. A company is deemed to be trading illegally if they have not submitted an application by the critical date. The process now moves to the adjudication phase where a company applies for certification from one of the recognised certification companies. In the case of the guarding, intruder alarms, monitoring and CIT sectors all the processes exist and a company is deemed to be trading illegally if it has not submitted an application by the critical

date or having applied for licensing and certification fails their inspections or the internal requirements of the PSA itself. If we apply all of the above to CCTV, we know as an industry it is a licensable activity and we know that the “Requirements” criteria are now in place following the completing of the sector’s “Requirements” document. What we must now do is seek agreement on the certification process itself and how the requirements document will be interpreted. Once this is completed I anticipate the PSA will move on concluding their legal obligations. So the coming weeks are important for our industry. By the time this magazine is distributed we will have had a further meeting of TC13 – the committee that deals with standards here in Ireland. We will have reviewed the implementation date of EN50132. The Stakeholders Forum will have met again with the PSA to consider any possible cross over between the standard and the "Requirements" document. We still need to consider how the “Requirements" document and possibly the standard are to be certified. But at the end of the day I would anticipate licensing for the CCTV sector to be announced this year with sometime in the first quarter of 2011 being the critical date by which anyone trading in the sector without having applied for a license will be considered as trading illegally.

7


PSA News

by Geraldine Larkin, CEO, Private Security Authority

The PSA has issued licences to 7 Cash-in-Transit (CiT) contractors. The road to the issue of these licenses has been long and intense and the volume and quality of work put into the development of standards is inversely proportionate to the comparatively small number of licenses issued. Background Ireland had a very high incidence of CiT robberies in the early 2000s and the danger experienced by the crews as well as the high-profile and high-value crimes meant that measures were required to be taken to combat this trend. The PSA, for its part, was tasked with regulating this sector to both improve the safety of CiT crews and the security of the cash being transported by the CiT companies. The PSA saw its role as manifold. Firstly regulation would support the sterling and invaluable work being carried out by An Garda Siochana in detecting and preventing crimes against CiT crews and cargo. Secondly regulation would further emphasise the Mission Statement of the PSA to improve and maintain standards in the private security industry. The first and main step was to develop a set of standards to underpin licensing of this sector. The long and exacting process of developing standards began. The PSA engaged the expertise of the NSAI in developing a Quality Management Standard and all the relevant stakeholders, including the PSA, NSAI, Gardai and industry set to work. After many meetings and drafts the group published IS998 which now forms one half of the compliance requirements for standards for CiT licensing. Simultaneously the PSA and our colleagues in An Garda Siochana developed a set of requirements covering the technical operation of the CIT companies. Extensive consultation with both employer and employee sides in the sector resulted in the development of a standard which covered requirements under the main areas of activity of the sector. The consultation with industry 8

stakeholders as well as the invaluable expertise and input from our colleagues in An Garda Siochana has resulted in a sector which is comprehensively regulated and properly controlled and monitored by an independent statutory body. The PSA believes that the standards covering Irish CiT operations are exacting but fair, challenging but attainable. This promotes confidence in the clients and prospective clients of the CiT contractors and a secure and efficient operational framework for CiT operators and their staff.

without a licence there exists the provision for criminal proceedings to be taken against those clients who use unlicensed contractors. However CiT is a numerically small sector and initial evidence and intelligence gathered by our enforcement staff would indicate that licenses issued to date cover all the contractors known to the PSA. If any of the people reading this article are aware of, or suspect, illegal CiT contractor activity, our enforcement Division can be contacted at 062 32600.

Enforcement

The PSA has brought CiT contractors within the licensing net however that does not conclude our efforts in this sector. The PSA is currently actively considering the issue of licensing individuals working within the sector. The Authority is currently conducting widespread consultation with all relevant industry stakeholders and these consultations will invariably inform aspects of individual licensing when that it introduced.

Now that licenses have been issued and regulation has entered an advanced phase for this sector, the PSA will turn its attention to ensuring that compliance with the standards continues on into the future. The PSA has conducted compliance audits in respect of the technical operational standard and the NSAI has conducted audits for compliance with IS998. Compliance audits, particularly in respect of the technical operational standard, are an evolving and ongoing process where the PSA will seek to ensure that compliance determined to date is improved upon over agreed timeframes. This is a process where the PSA will involve industry stakeholders as frequently and deeply as possible. It is a truism that the criminal fraternity will not rest and this fact alone will drive the PSA's determination to ensure our enforcement efforts continue to keep standards high, crews safe and cargos secure. Under the Private Security Services Act 2004 which established the PSA, along with criminal proceedings that can be taken against contractors who operate

What next?

The PSA would like to thank employers, trades unions and An Garda Siochana for the help, guidance and advice it received in the long march to licensing of the CiT sector. The Authority is aware and appreciates that licensed CiT contractors have committed significant funding to meet the requirements of the standards as well as the large amounts of their time and effort spent in their dealings with the PSA from the inception of the process. They and their staff have played their part in the successful introduction of licensing. We look forward to continuing that constructive work into the future.


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Megapixel IP Cameras Image Quality Advantage By Paul Hennessy – Managing Director, Northwood Technology Ltd. Megapixel IP cameras, when compared to analogue CCTV cameras have significant benefits. In most applications, a megapixel network camera will cover the same area as an analogue CCTV camera with an improved quality of picture for facial recognition. We are all too familiar with images captured from analogue CCTV systems where poor quality meant little could be learned and often no positive identification was possible. Megapixel network cameras can solve this major disadvantage by offering both the situational awareness and detail in a single image.

For other applications, megapixel means covering a much wider area than analogue CCTV cameras. Comparing like for like, a one megapixel network camera can cover more than four times the area of an analogue CCTV camera with the same resolution. This means you could technically replace four CCTV cameras with a single megapixel camera, or 10 analogue CCTV cameras with one 3.1 megapixel camera. Taking a simple example, if you want to cover a 10,000sq ft concourse with facial detail, your choices are: 28 CCTV cameras; seven 1.3 megapixel cameras, three 3.1 megapixel cameras or one 11 megapixel camera. There are clear operational and cost implications with installing and monitoring 28 cameras as against one megapixel camera. Because megapixel can offer such enhanced image quality at a relatively small price differential businesses are embracing this new technology and megapixel CCTV has become the fastest growing area in the industry. There have been misrepresentations that megapixel network cameras cost more than analogue CCTV cameras. The initial cost of a professional quality megapixel network camera may be higher than a traditional CCTV camera however due to the reduced camera count the system price can often be cheaper. The real return on investment with a megapixel system comes from securing ‘evidential quality evidence’ resulting in a greater admission of guilt saving costly legal time. Images can be zoomed in on retrospectively without the deterioration in quality one gets from an analogue system. Advanced High Definition Video Management Software allows megapixel images to be stored, searched, played, exported and transmitted remotely quicker and easier than a conventional analogue system. 10

For Further information please contact: Paul Hennessy, Managing Director Northwood Technology Ltd. 56 Nore Road, Dublin Industrial Estate, Glasnevin, Dublin 11 P:01 8601880 F:01 8601882 E:info@northwoodtechnology.ie www.northwoodtechnology.ie


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The Future of Video Security – a hybrid of analogue and IP By Simon Nash, Senior European Marketing Manager, Video Security for Sony Professional Over the past couple of years and in particular in the last twelve months coming out of the credit crunch; companies have been looking for ways to cut costs while still retaining a high level of quality and service to provide to customers. Many believe that the way forward is through IP systems, but with 70% of the market still not making the move from analogue there is need to address the differences between the two systems and what solutions from manufacturers are on offer to alleviate issues. There are many differences between IP and analogue. With analogue cameras you turn the video signal into a format that can be received by a television or other receiver such as a VCR, whereas the IP based cameras digitise the video signal using an encoder. Although analogue has a lower cost, ease of compatibility with various brands and greater flexibility in style, it lacks advanced features such as a digital zoom and often has interference problems and low resolution and picture quality. IP cameras require a higher bandwidth to run on, but they have better wireless reception and can have remote access for remote surveillance needs. Both platforms have their benefits, but moving into the future the benefits of IP will far outweigh that of the analogue. In regards to IP, its video surveillance and analytics that are moving the fastest. Identity management is an area where new features and functions are coming into the market as technical advances and lower price points move forward. In general, it’s a greater acceptance of IP technology in areas that did not necessarily utilise the media for security purposes in the past, such as retail and manufacturing that 12

are seeing increasing consumption of IP. The slowest to move into IP is security applications pertaining to high-rise commercial multi-tenant occupation and education facilities. What many are doing, and what is typical of many installations today where end users and integrators are adopting what they feel are the most beneficial pieces of IP-based technology, is using adapters such as Sony’s ‘Go Hybrid’ solution. Utilising the Sony ‘Go Hybrid’ solution includes the pros of both systems without the additional cost. Sony’s ‘Go Hybrid’ video security solutions allow a seamless integration of old and new across the range of products. You can migrate to IP without throwing away your analogue systems and more importantly even if some of your systems are from alternative manufacturers, still integrate them. This hybrid approach is helping to alleviate the technical issues and costs traditionally associated with switching to a new system and enabling businesses to future proof their security infrastructure. Sony recognises the potential for hybrid solutions to transform the security industry by driving the adoption of IP technology. Sony has developed a breadth of both analogue and IP video security technology, from recorders and cameras, to software, encoders and monitors that can all be combined. Encoders can be used to convert signals from one platform to the other. Not only does this enable businesses to move from analogue to IP with ease, users can seamlessly integrate standard and high definition security equipment, without having to replace their existing security system.

There is a growing body of support towards moving to a higher standard of CCTV footage. In the UK for example, MP Tom Harris has presented a Closed Circuit Television (Monitoring and Promotion) Bill to Parliament to ensure a base quality of CCTV systems in the UK. This would give vital support to local police forces in bringing forward prosecutions – but would analogue provide enough quality to support this Bill? One of the driving factors being made about the switch from analogue to IP is the growth of high-definition, which in the security industry is having a significant effect on the video surveillance market. We are seeing an increase in customer demand for higher and higher resolution. This started with the introduction of the megapixel camera and has driven the latest HD innovations, including the need for increased image quality for the use of investigations and court hearings. The idea with high definition is that you can now see the detail and in this market, that kind of HD quality is what customers need to provide for positive identification of evidence or validation of an event. Creating a hybrid of analogue and IP security technology ensures that the industry can retain a high standard of image quality, whilst ensuring companies continue to receive ROI. It’s cost-effective to integrate the two systems that work in harmony to create a complete video security solution.


Now Available from Northwood Technology FLIR PTZ-35 MS | PTZ-50 MS High resolution thermal imaging & daylight camera from system,Northwood mounted or Pan/Tilt for security Now Available Technology & surveillance applications FLIR PTZ-35 MS | PTZ-50 MS High resolution thermal imaging and daylight camera system, mounted or Pan/Tilt for security and surveillance applications

Thermal imaging cameras create a virtual security fence and are finding their way into many security and surveillance applications. Nuclear plants, petrochemical installations, warehouses, ports & airports they all are vulnerable to theft, or even worse terrorist attacks, and can be protected by using thermal imaging cameras. Terrorism, vandalism, and random violence threaten the safety of personnel and the integrity of public Thermal imaging cameras create a virtual security fence and are finding their way into many security and private facilities. A comprehensive security program utilizing thermal imaging is the key to asset and surveillance applications. Nuclear plants, petrochemical installations, warehouses, ports and airports protection and risk mitigation. Thermal imaging exposes threats hidden in the darkness, concealed by they all are vulnerable to theft, or even worse terrorist attacks, and can be protected by using thermal adverse weather, and veiled by obscurants like dust, fog, and smoke. imaging cameras.

Thermal imaging offers advantages over low light and daylight cameras in applications where lighting is Terrorism,too vandalism, andorrandom violence threaten the safety of For personnel the integrity of public impossible, expensive long range performance is required. borderand security, port security, and and private facilities. A comprehensive program utilizing thermal imaging is the initiatives. key to asset critical infrastructure applications, thermalsecurity imaging has proven vital to threat detection Even protection and risk mitigation. Thermal imaging exposes threats hidden in the darkness, concealed by with the best daylight or lowlight cameras, there are many situations where a thermal imager adverse weather, and veiled by obscurants like dust, fog, and smoke. outperforms all other sensors. Thermal imaging offers advantages low for light and daylight cameras in applications where lighting Thermal imaging cameras are a new over weapon intrusion detection. They detect intruders sooner, prois impossible, tooreact expensive or longpeople, range performance required. For border security, port security, vide more time to and protect assets, and is infrastructures. They are operational 24 hours and even criticalininfrastructure thermal imaging to monitor threat detection initiatives. a day the darkest applications, of nights, dense fog, snow has andproven smokevital they large areas over far Even with the best daylight or lowlight cameras, there are many situations where a thermal imager distances. outperforms all other sensors.

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evolving from Analogue to IP CCTV Sometimes as a customer or integrator you face an often confusing choice about the best way to bring CCTV systems into the 21st century computer age. Recognising this quandary, CBC has developed VSoIP, possibly the first truly software based hybrid video management solution. VSoIP’s main strength is that it doesn’t just allow you to connect to a multitude of IP cameras and video codecs – it also enables you to connect your existing analogue cameras, thereby achieving the best of both worlds. The Ganz VSoIP system has been designed to provide the integration and benefits of IP based products whilst offering advantages of using your existing analogue equipment. 14

Scalability gains

Open protocols

VSoIP is a true client server application

The open architecture of VSoIP supports

that will give you scalability, from just a

not just the Ganz and VSII range of

few cameras right up to a system with

IP cameras and video Codecs but also

hundreds of surveillance units spread

over 20 of the world’s most popular

over multiple sites and monitored by

IP video equipment, and providing

multiple operators. The system’s unique

multiple protocols for control of a vast

design enables existing analogue

array of PTZ devices. The VSoIP video

cameras to be monitored and managed

management system will give you total

just like an IP device.

control of your estate, whether on a single site or multiple locations. Your

This will allow you, as a system

operators can navigate their way around

manager, to view multiple analogue

simply and efficiently using VSoIP’s

cameras anywhere on your site/s as

server based HTML maps feature, which

individual cameras. Their pictures can be

offers an overview map of the site as

displayed either on the VSoIP video wall

well as multiple level maps to give the

displays or as images on your operators’

greatest detail, eg a single room or

screens. Analogue images can be mixed

corridor.

and matched with images from your IP cameras and video Codecs to provide

A quick click on the camera icon will

complete control and management of

then provide the operator with instant

the system. This flexibility includes the

pictures of that area. For those where

ability to view live images and review

a map feature is not required the

recorded images from any site, any time,

operators can easily find the cameras

anywhere.

of choice by clicking on the relevant


camera or cameras display in a ‘Windows’ PC tree structure displayed on the left-hand side of the monitor screen. Alarm management The operators can also monitor and manage any alarms connected to the system. Once an alarm is activated a chain reaction of events can be triggered instantaneously –activating PTZ cameras, switching lighting, setting up automatic video connections, operating electronic doors, setting up different recording sequences and so on. VSoIP can even be set up so that multiple alarms have to be activated together before a sequence is triggered. Using Boolean logic to manage alarms and their reaction you have total control. No matter how an alarm event is handled, as soon as one alarm is activated it is flashed up on all your operators’

Think locally, Work globally.

screens so they have full knowledge of what is happening around your site/s. Conclusion In summary, the VSoIP video management system’s true client server application means that smaller installations

Anytime

can be installed on a PC. For larger applications multiple VSoIP recorders and VSoIP clients can be used. With its maps feature, tailored rights for every operator, integration with third party equipment & multiplatform decoders, touch screen displays; almost endless configurations can be achieved – making VSoIP the ideal choice for any application. Putting you, the system manager back in control. Allows you to take control of: All your images All your alarms

Anysite Anywhere

All your recoded footage All your PTZ cameras All your sites All your operators and much more

For further information on how VSoIP can help you manage your new or existing system, please visit www.ganzvsiop.com

Find out more at

www.ganzvsoip.com


NSAI and IoD tackle Corporate Governance Challenges with launch of New Code of Practice Ireland leads EU in Advancing Corporate Governance agenda The National Standards Authority of Ireland (NSAI) and the Institute of Directors in Ireland (IoD) are tackling some of the challenges that Irish organisations face regarding corporate governance with the recent launch of a new Code of Practice for Corporate Governance Assessment for Irish companies and State bodies. The new code provides a best practice standard for an independent evaluation of an organisation’s compliance with existing corporate governance codes such as the OECD principles, the Combined Code on Corporate Governance and the Code of Practice for the Governance of State Bodies. The code, SWiFT 3000: 2010 Code of Practice for Corporate Governance Assessment in Ireland, is the first of its kind in the EU and the first to award certification to companies which meet the required standard. Evidence based evaluation of an organisation’s corporate governance practices will be carried out by independent assessors who have met comprehensive qualification and experience criteria. Companies which meet the specifications of the Code will be awarded the SWiFT 3000 Certification by independent accredited certification bodies. Mr. Billy Kelleher, T.D., Minister for Trade and Commerce, stated, “Good corporate governance is a key factor in sustaining economic growth and development. Corporate governance failures in some

of Ireland’s prominent private sector and state sector companies has resulted in a loss of reputation for Ireland and a loss of support from many international stakeholders. Organisations that undertake the independent assessment will send clear signals to their shareholders, stakeholders and to the ainternational community that they are operating to the best standards in corporate governance. With the introduction of this new voluntary code, Ireland is not only advancing the corporate governance agenda, but is in fact leading it.” The Corporate Governance assessment will focus on three core areas: i) Board composition; ii) Board processes and iii) Fulfilment of board responsibilities, as well as looking at other aspects of governance procedures including Chairman-CEO separation. The assessor will have access to all relevant internal documentation and will evaluate an organisation by using processes that will include:

• Completion by boards of a questionnaire based on the principles enshrined in these codes. • Interviews with company directors, Chairpersons, CEO and other directors as deemed appropriate. • Reviewing a company’s compliance with relevant corporate governance codes.

Speaking at the launch, Ann Riordan, Chairperson, NSAI and President of the Institute of Directors in Ireland, said, “The Code was developed as a direct response to the pertinent issues of corporate governance which Ireland has experienced over the last 18 months. I strongly

Ann Riordan, Chairperson, NSAI and President of the Institute of Directors, Mr. Brian Kelleher, T.D., Minister for Trade and Commerce, and John Smyth, Chair of Code committee.

16

encourage company directors, company secretaries, board members, senior management and business owners to look to the Code as a vital tool that will help their organisation operate to the highest standards of Corporate Governance. One of the most important aspects of the new code is the assessors cannot have an existing relationship with the organisation they will be evaluating for 24 months on either side of the assessment. This is a crucial step in re-establishing stakeholder confidence and rebuilding Ireland’s reputation as a country to do business with.” The development of the Code, which commenced in October 2009, is the output from new NSAI’s priority development process (SWiFT). More than a dozen key professional bodies engaged in the promotion of best corporate governance practice participated in its development,  including NSAI, IoD, the public and private sectors, the Financial Regulator, Office of the Director of Corporate Enforcement, Corporate Governance Association of Ireland (CGAI), Irish Small and Medium Enterprises Association (ISME), Institute of Chartered Secretaries and Administrators (ICSA), Institute of Public Administration (IPA), Standards in Public Office Commission and corporate governance experts from academia. The code will be reviewed on a regular basis to reflect changes in regulation, legislation and corporate governance codes.

To find out more visit www.nsai.ie


Looking for for next next day day delivery deliveryofofsecurity security equipment anywhere anywhereininIreland? Ireland? equipment

Norbain SD is one of Europe’s most successful distributors of Norbain SD is one of Europe’s most successful distributors of CCTV, IP Video, Access Control and Intruder Detection equipment. CCTV, IP Video, Access Control and Intruder Detection equipment. We are an authorised distributor of over 90 of the World’s We are an authorised distributor of over 90 of the World’s leading electronic security brands and the exclusive home to leading electronic security brands and the exclusive home to Vista, the UK’s largest selling range of CCTV equipment. Vista, the UK’s largest selling range of CCTV equipment.

Colours: Colours:

Logo Background

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White PMS 541 as a spot colour or 4 colour process White PMS 872 as a spot colour or 4 colour process PMS 541 as a spot colour or 4 colour process PMS 872 as a spot colour or 4 colour process

If you are an installer of security equipment, and registered with If you are an installer of security equipment, and registered with the PSA, please contact our dedicated Ireland sales desk on the PSA, please contact our dedicated Ireland sales desk on 0044 118 912 5566, where Angela, Abby and Victoria are waiting 0044 118 912 5566, where Angela, Abby and Victoria are waiting to take your call. Or email us on irelandsales@norbain.com to take your call. Or email us on irelandsales@norbain.com Strictly trade only. Strictly trade only.

Norbain.com – your gateway to total security™ Norbain.com – your gateway to total security™


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IP Perspective

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P Perspective Your guide to IP security trends in Ireland

r guide to IP security trends in Ireland

IP Perspective is a new column that looks at IP technology trends and the IP industry in Ireland.

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Gordon Smith is Managing Director of GVD | making IP easy

banner.indd 1 National IP Video Surveillance Survey – “66.7% of Security Installers will use more IP cameras & IP equipment in 2010”

The CCTV industry has been migrating to digital video surveillance over IP networks for the past four years. This is continuing to grow as was established from the first ever ‘National IP Video Surveillance Survey’ carried out in early January 2010 by GVD Ltd. This found that 66.7% of security installers who responded deployed IP cameras in over 25% of all security installations completed in 2009. In other words, two thirds of security installers have used IP video surveillance in over a quarter of all the security installations carried out in 2009, thus making IP video surveillance a significant portion of the security installation market. The overwhelming biggest single advantage of IP is seen to be Higher Quality Megapixel Images according to 63.9% of respondents. The next biggest advantage is the Ease of Installation and Wireless connectivity according to 16.7% of respondents and 13.9% responded with ease of Systems Integration. These results provide interesting food for thought within the security industry and confirm the increasing popularity and deployment of IP security solutions systems in place of analogue CCTV systems.

Increase in IP based security tenders – have you embraced IP yet?

There has been a marked increase in the number of public tenders and private tenders specifying IP based solutions. Due to the fit out of buildings with state of the art IT networks, it makes sense to install IP security systems utilising the IT network infrastructure. Tender writers are realising this. However, it is widely recognised that security tenders are not always clearly written with the consequence that the

"... 80% of CCTV footage is unusable for prosecution due to lower quality output from older camera systems ... " best solutions are not getting installed leading to frustrations for both security installers and customers. Education in IP networking and IP video surveillance for specifiers of security tenders is seen as vital by the wider security industry to ensure the correct security solution is installed to the satisfaction of customers. Hand in hand with this, more and more CCTV installers are embracing IP security solutions and are availing of training courses to acquire the necessary knowledge to compete for IP based tenders.

Increase criminal prosecution with megapixel quality

One of the reasons why tenders are specifiying IP security solutions is 18

that the types of cameras associated with IP video surveillance offer higher resolution because they are based on megapixel technology. Megapixel offers a high quality image, which is superior to all analogue CCTV cameras. Footage captured on a 1.3 or megapixel camera will be three to four times the quality of the best analogue camera. There are also 2, 3 and 5 megapixel options available for the right solution. We’ve all seen the variation in surveillance footage on RTE’s CrimeCall programme making it sometimes impossible to identify criminals. With megapixel images, identification and the resulting criminal prosecution become more successful, due to the quality of footage which can be used as evidence in prosecution. No statistics are available for the amount of CCTV footage that is unusable in Ireland for prosecution purposes, but in the UK, the Home Office estimates that 80% of CCTV footage is unusable due to lower quality output from older camera systems. Banks, Post Offices, Retail Outlets and Gardai Crime Prevention Officers are increasingly specifying megapixel cameras to successfully identify criminals.

How to prevent forecourt drive aways?

With fuel prices on the rise there is set to be a further increase in the number of drive aways at petrol forecourts. To combat this, a new license plate recognition (LPR) analytics and video surveillance system has been configured using Milestone & IQinVision cameras. If a car drives off without paying, the license plate data is captured & fed to the monitoring station, where the license plate data


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to install video surveillance in built up is stored in a database. The next time areas where it's too costly or a car with an offending license plate physically impossible to reach with comes into the station, or any filling additional cabling. GVD worked with station in the country connected to the Custodian Electronic Security Solutions security system, the Milestone software to devise a 5GHz wireless solution automatically sends an alert to the that extends over 3km in Greystones, monitoring station and locally to the Co. Wicklow, which overcame these petrol station. Furthermore, the system barriers. The wireless network connects is integrated with the petrol pumps & our guide to IP security trends in Ireland megapixel cameras in a car park at automatically locks the pump so that one end of the town with cameras in the thief is unable to get the petrol. the town centre monitoring for This is a perfect example of systems dd 1 anti-social behaviour. "The wireless integration using IP networking network solution is very robust, giving technology. Such a solution will earn the Council rock solid connectivity over a it’s keep as a full tank of fuel costing wide area without incurring civil €75 can often be the equivalent of the engineering costs, making this IP security entire daily margin on fuel sales for a solution a viable option when petrol station owner. budgets are tighter. The Council was also able to protect its investment in Town Centre Security | their existing analogue cameras, by Greystones Wireless Network converting them to IP using video Saves Council Thousands These days, local governments are faced encoders and linking with the new better quality megapixel cameras ", says with the challenge to save money on Declan Greene, MD of Custodian town security but not compromise on Electronic Security Solutions. The quality. A major hurdle to overcome is

P Perspective

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disruption to the town and the cost of laying cable would have made this project financially impossible. By using a smart IP security solution, the entire installation cost one tenth of a traditional fibre network and resulted in a 90% cost saving. Such cost savings are increasing the demand amongst local governments for more and more wireless solutions. Gordon Smith is Managing Director of GVD | making IP easy Specialist value added distributor of IP technology | www.gvd.ie We welcome your views and any applications you’ve encountered with IP technology. Email your questions and comments to gordon@gvd.ie

Alarm Manager

Business Management Software for Alarm Installers Alarm Manager will allow you to record your customer information and manage your day-today business in an organised and efficient manner. Key Features: Customer Database Maintenance Contracts Maintenance Calls Call Logging Engineers Schedule Service History Equipment Lists / Specifications Comprehensive Reports Windows XP/Vista/7 Alarm Manager is the most cost effective software system for Alarm Installers in Ireland. No upfront purchase price! Annual Fee from €495. Contact us now for more information or to arrange a free trial. Ver Mercury Software Ltd. 3.0 sion Contact: Mark Nolan, Tel.: 045-856270 /086-2424706 ava now ilab le Website: www.mercurysoftware.ie, Email: info@mercurysoftware.ie

Providing Software to the Irish Security Industry since 1998


Why you should consider using an independent qualified consultant before buying your next Security System but who is

Watching the Watchers By Roger O’Shea M.Sec.I.I

In these harsh economic times it’s vitally important for companies, whether large or small, to ensure that they get value for money. In the security area, that applies to buying a new system or upgrading an existing system which no longer works properly, if indeed it ever did. So how does a person without the necessary qualifications ensure that they spend their money wisely? Normally, they adopt one of two approaches (and for example purposes, let’s assume they are buying a CCTV system).

Option One White Van Man The customer consults the yellow pages, calls companies he/she knows little or nothing about and asks for a quote for a CCTV system. Very often, they do so without knowing exactly what they need from CCTV. White Van Man arrives and after viewing the premises, they prepare a quote for 20

a generic system where price is the main consideration. The same process happens with a few companies. The customer is then left in the confusing position of having to decide between a few proposals, none of which they fully understand and where the main influence is cost. Usually, they opt for either the lowest or middle price. Following installation they own cameras, a recording unit and a monitor of some sort but because they have probably chosen the lowest quote they, more likely than not, have not even been shown how to use and operate the system properly. They actually would have been better off putting their money on a horse in Punchestown and if they were lucky, spending their winnings on Lotto tickets. At least that way they would get some enjoyment and value out of their investment. They certainly won’t have received any value from their investment and interaction with the security industry.

Option Two Slippery Sid, The Sales Man. The second scenario normally involves a company which is more experienced

or has been previously stung by White Van Man. They contact companies with bigger adverts in the Golden Pages or those that advertise elsewhere. The company has a clear view of what they want and task their purchasing manager to get the best value, this time from a reputable company. They then meet Slippery Sid, the sales man, in the flashy suit who attempts to impress them with colourful brochures and sales folders while offering demonstrations of equipment. He also talks about satisfied customers, licensing the industry and warns of all the dodgy companies operating in the business. The customer probably pays twice as much as the unfortunate White Van Man client for the same equipment and yes, you have guessed it, they too would have been better off with a punt on the horses. The key point here is that neither option works as without a written specification and a method of ensuring that the specification was followed you the customer have no way of knowing what you have purchased and whether it can do the job.


"..you must hire an expert who is working for YOU rather than themselves or a company selling a particular product."

So what’s the solution? Like everything in life it’s not simple but it comes down to the key area of protecting your investment while getting the best value and the system that’s right for you. And then there’s the thorny subject of Government supervision and licensing of this very important industry.

Protect Your Investment. In order to have maximum chance of achieving that and assuming you are not qualified to do this yourself, you should hire an expert who is working for YOU rather than themselves or a company selling a particular product. That’s where the Independent Consultant becomes a key figure. Considering the cost of most CCTV systems varies between €5,000 and €100,000, it makes sound business sense to acquire the services of a specialist consultant. That way, you’re guaranteed to get a system that meets your specific requirements and one that will work at full efficiency from date of purchase. The procedure should operate as follows: 1) C  ontract an Independent Consultant and have a free

consultation to discuss your needs and requirements. 2) S  ign a contract with the Consultant where they get paid only when you are satisfied with the purchase you have made. 3) H  ave the consultant write out a specification to meet your needs and then approach the industry with a tender document for supply and installation of your agreed system. 4) H  ave the consultant supervise the installation and sign off on same. 5) S  ign a maintenance contract with Installation Company to be activated after year one. 6) Insist that a commissioning certificate is issued by the consultant and only then pay the final balance to the installation company. At this stage, you also pay your consultant.

Government Supervision and Licensing The Private Security Authority licences companies and staff to ensure their suitability to operate in the security

industry and the NSAI ensures that the installation meets with the relevant EN technical and safety standards. However neither body guarantees the purchaser a security system that's fit for purpose and which works properly. My belief is that a commissioning cert is the most important document in this whole area yet neither of the two bodies insists that same should be provided. There are reams of paper created by both bodies but none to protect you, the purchaser. This is a gap in the licensing bodies’ operations although they of all people should I believe have the responsibility to look after your interests. It’s a gap which is being exploited by unscrupulous installation companies.

Roger O‘Shea is a member of the security Institute of Ireland and has worked in the security industry since 1985. He now operates Merc Consulting a truly independent Consultancy business and details of same can be found on www.mercconsulting.ie

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New Products Risk Manager

ACTpro 3200 from ACT

The ACTpro 3200 from ACT is a 4 door controller housed inside a metal cabinet, complete with a 3 amp monitored power supply and a cable management system. This 4 door controller is expandable to up to 16 doors using ACTpro door stations and it has all the features of the ACTpro 3000 two door controller combined with the ACTpro 200 two door station. The ACTpro 3200 is suitable for large installations, when space is limited or when the preference is for a built-in power supply and metal housing with tamper monitoring. www.accesscontrol.ie

Samsung launch 4 channel network-friendly H.264 DVR with built-in LCD monitor The latest addition to the Samsung DVR range, the SVR-470, which utilises “network-friendly” H.264 compression to minimise storage and bandwidth requirements, is able to simultaneously record video in real time across all its four channels. Equipped with a built-in 3.5” LCD screen, the competitively priced SVR-470 is likely to prove popular with end-users who require a CCTV system with only a small number of cameras.

Dallmeier present the DDF4010HDV and DDZ4010 DOMERA® the world’s first full HDTV cameras that support the ONVIF standard

Following the integration of the ONVIF specifications with all Dallmeier network cameras, the High Definition cameras are now to follow suit. This includes the fixed dome camera DDF4010HDV as well as the high definition PTZ series DOMERA® DDZ4010. The DDF4010HDV and DDZ4010 are the world’s first full HDTV cameras (1080p) that comply with ONVIF. The full HDTV cameras by Dallmeier use a native HD sensor with a true resolution of 1920x1080 pixels. At a 16:9 format they offer a five times higher resolution than the best conventional SD cameras. www.dallmeier.com

The SVR-470 has a 1TB on-board storage capacity with a USB terminal to facilitate the transfer of video evidence. Supplied with Samsung’s license free CMS (Centralised Management Software), the SVR-470 offers a long list of other user-friendly features including a fourteen language on screen display menu, 10/100 base-T network interface capability and ATM-POS text saving options. www.samsungcctv.com

The PT-Series

With their precision pan/tilt mechanism which allows the user to rotate the camera 360° and tilt +90° to -90°, the new PT-Series network-ready, multi-sensor cameras give accurate directional control whilst providing fully programmable scan patterns and slew-to-alarm functionality. Various options mean they can be integrated into an existing CCTV infrastructure and can be configured for stand alone use, as part of a TCP/IP network or in a hybrid configuration with local and network based control. Digital Detail Enhancement ensures clear, fully contrasted thermal images in all weather conditions. The PT-Series can be connected to a radar system. When the radar detects an object, the camera will automatically turn in its direction, giving a visual image instantly showing what the blip on the radar screen really means. www.flir.com 22

Alarm Manager software from Mercury Software

Mercury Software have just re-launched their Alarm Manager software system. First developed in 1998, Alarm Manager has now been re-developed as a full Windows application, which allows an Alarm Installer to record customer information, maintenance contracts, and specifications and manage day-to-day business. All data regarding a customer installation is stored and easily retrieved. Service Calls & Installations can be logged, assigned to engineers and tracked until completion. A comprehensive list of reports allows access to a wide range of information including customers due for renewal, maintenance calls due, etc. Suitable for any Alarm Installer, Alarm Manager Version 3.0 is now available with no upfront purchase price and an annual fee from €495. For a demonstration and a free trial contact: www.mercurysoftware.ie


Can you spot the difference? HKC’s Mark III SABB’s were designed to be, and are, the most reliable outdoor sirens on the market. Following on from that success, HKC is happy to announce its new, Two-Way Wireless, RF-SABB. Polycarbonate housing Strobe lens available in blue & red Horizontal & vertical mounting Resin protected electronics High intensity LED strobe Diagnostics mode for ease of fault finding Illuminated terminal blocks

One is RF-Wireless and the other isn’t!

Alignment indicator Rawl plug, screw & screwdriver holders Available with individual company logos

ABS Housing High sound output levels Low current consumption Adjustable volume Available with individual company logos

Safe & Secure

ALSO our Echo and RF-Echo internal sounders are aesthetically pleasing and offer unrivaled levels of reliability.

HKC Ltd. Parkway Business Centre, Ballymount, Dublin 24, Ireland. T: 353 1 456 7007. F: 353 1 456 8332. E: sales@hkc.ie or visit us at www.hkc.ie

www.hkc.ie

Reliability by Design!


New Products Risk Manager

HKC Securewave from Northwood Technology

Arecont Vision AV5110

Northwood recently launched the new range of HKC Securewave Wireless Intruder Alarm Equipment with a number of Training Seminars held here in our Head Quarters in Glasnevin. Due to increased demand we have decided to host more of these events on a nationwide basis. Please call Elaine on 01 8601880 for details on time, venues and enrollment. www.northwoodtechnology.ie

5 Megapixel JPEG IP MegaVideo® Camera: The AV5110 series network camera is part of Arecont Vision’s full line of MJPEG megapixel cameras. It delivers full motion progressive scan 2592 x 1944 video at 9fps featuring MegaVideo image processing and associated functions such as multiple zoom windows and motion detection in a compact package! Arecont offers the world's fastest multi-megapixel (10MP, 8MP, 5MP, 3MP, 2MP and 1.3MP) network cameras supporting full-motion video frame rates and are now all available from Osmosis Ireland. www.osmosis.ie

Access Control Technology (ACT) Ltd. have launched ACTWin 2.7 with the much anticipated ACT Sitemaps. With ACT Sitemaps you can visually monitor events as they occur on your site.

The D-Series

As normal door events and alarms are generated by the access control system the status is updated live on the map of your site. The recent events panel lists all events that have occurred. To use Sitemaps simply import a visual map of your building into the program and allocate your access control points via a drag and drop facility. Doors can be linked to a related map which is useful when there are several different buildings on a site, the building has multiple floors or the operator does not know the building very well. www.accesscontrol.ie

SW-1070: HKC’s new 2-way wireless control panel with wired zones

Easy to use install menu for wireless (RF) devices - Up to 70 wireless detectors (Contact/Inertia Sensors, QuadPIR’s & Fire Sensors) - Up to 2 wireless Internal Sirens and 2 wireless External Sirens - Up to 64 Key-fobs - Up to 2 Repeaters - Up to 8 blocks plus 1 common area - 4 ID buses -C  omprehensive RF device status menu (inc. signal strength & battery capacity) -P  lug-on dialler with SMS and Voice options www.hkc.ie

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The perfect alternative to day/ night dome cameras, the FLIR Systems D-Series thermal imaging cameras provide clear 24/7 imaging capability in an attractive, discrete dome-style enclosure which provides precision pan/tilt control, fully programmable scan patterns and slew-to-alarm functionality. Fully enabled for control and operation over IP and serial networks, D-Series systems deploy a 320 x 240 pixel thermal imager and a day/night 36 xzoom colour CCD camera. Different lens options are available - with a 35 mm lens, designed for mid-range security and surveillance, a man-sized target at a distance of over 790 metres can be detected. The high contrast imagery is optimized to get the most out of video analytics software. Digital Detail Enhancement ensures clear, fully contrasted thermal images in all weather conditions. www.flir.com

Range Tester: HKC’s new installation tool

The installation engineer can use the Range Tester, in conjunction with an RF-Interface unit, as a tool to estimate the best location for SecureWave wireless devices and panels before any fixing take place. They can walk around the premises emulating the different wireless devices (i.e. RF-PIR, RF-SABB etc.). The signal strength indicator on the Range Tester will show them what the radio path is like back to the proposed location of the panel. Additionally, they also have use of the on-board audio record and playback facility on the unit. www.hkc.ie


New Products Risk Manager

The SR-Series

FLIR Systems have launched an upgraded version of its highly successful SR-Series cameras. They feature the same thermal imaging technology found in the company’s most sophisticated security and surveillance systems, but are packaged for users who have mid-range security and surveillance as their primary application. Although looking the same from the outside, the new SRSeries cameras are now fitted with a new thermal imaging core that will allow the user to see even farther than before. This means that users can now detect targets at longer distances, for the same cost. www.flir.com

JK Series: Hands-free Color Video with PanTilt & Zoom

From Aiphone, one of the worlds most respected and reliable brands of communication systems has appointed Northwood Technology to be its exclusive agent in Ireland. The JK-1 is a colour door entry system with pan, tilt and zoom features and a wide 170 degree field of view. Various types of flush and surface door station are available and up to 2 slimline, handsfree internal monitors can be added to the system. The monitors have full control over the camera and can have audio intercommunications between each other. White light illumination automatically initiates in low light conditions to enhance the visitor’s image. A version with picture memory is also available. www.northwoodtechnology.ie

Stylishly Simple: ACTentry A5 audio gate and door entry system with intercom

HD MEGA PIXEL IP Box Camera

IC Realtime’s megapixel IP network security cameras are renowned for image quality, stability, and reliability in the most demanding network conditions and environments. The cameras are capable of being integrated with IC Realtime’s Network Video Recorders (NVR) & Digital Video Recorders (DVR) providing remarkable image quality and operational flexibility. These H.264 HD Network Camera deliver stunning progressive scan ‘High Definition’ video surveillance and are capable of full frame rates of 25fps. The cameras also provide flexible power options that include Power over Ethernet (PoE), 12VDC. Each camera has the capacity for on-board SD Card for memory storage. www.icrealtime.ie

EYE-2102

The EYE-2102 is a high resolution 600TVL IR Eyeball Armour Dome Camera with LG XDI DSP. The EYE-2102 comes with a Vari Focal lens and is available to order in either Gun Metal Grey or white. The EYE-2102 is suitable for both indoor and outdoor use and is 3 Axis wall or ceiling mountable. Call Beltronics on 01 4092600 for more details. www.beltronics.ie

Recently launched from Access Control Technology (ACT) Ltd., the ACTentry A5 is a gate / door entry system. It comprises of an audio entry panel with an integrated digital keypad, for authorised PIN access, and a hands-free intercom. The stylish ACTentry A5 is constructed of robust polycarbonate materials and has an attractive and modern finish. • audio entry solution with built in digital keypad • integrated entry panel makes installation and programming quick and simple • simple to use hands-free intercom solution • pin entry for authorised visitors • attractive, slimline, backlit solution with durable quality finish • suits private residences with automatic gates or small commercial properties www.accesscontrol.ie 26

Fermax Access Control

Beltronics are delighted to announce that we will be distributing the Fermax range of Access Control and Door Entry systems on behalf of Adata. Fermax is an internationally recognised brand in the Access Control industry and is synonymous with quality and value. Call Beltronics on 01 4092600 for more details. www.beltronics.ie


Adv sec dux 180x128.indd 1

05-05-2010 13:10:24


AIRM Site Visit Risk Manager

by Peter O'Toole

Our annual site visit was to the nearly completed Aviva Stadium in Landsdowne Rd.

This site visit was kindly arranged by our Aviva members Michael Brennan and Ian Davis. Due to visitor number restrictions a draw was held to determine who the lucky 20 attendees would be. Despite some ribbing from members the draw was all above board as to who the lucky persons who would attend. We met in the old IRFU Head Office directly beside the stadium to obtain a briefing and kit out in the necessary personal protective equipment before entering the arena. Bill Enright made a presentation on behalf of the contractors and then we were broken up into two groups to conduct the tour. The pitch had just be laid in the previous days though obviously there was no sign of any grass at that stage.

➢• Dressing rooms and team preparation areas ➢• Security centre ➢• E xecutive boxes ➢• Medical and First Aid Areas ➢• Catering Facility ➢• General Bars ➢• Vehicle Parking ➢• General Stadium and pitch side

" ... the atmosphere is going to be something quite special on a match day."

There was a general feeling from all in attendance that the atmosphere is going to be something quite special on a match day and even with matches which may not have a full attendance. Some of the photographs with this article should give a good sense of feeling of what the stadium is like.

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It was a case of “Access All Areas” for us, though obviously some areas were not completed. Areas where we visited included:

To the surprise of members our esteemed Secretary and Aviva Staff member got lost and tested the contactors management systems in trying to locate him. A wag amongst our midst unkindly asked where the children’s Lost and Found area was. Fortunately he was safely located and there is no truth in rumour that it was close to the ticket office! At the conclusion of the tour our Chairperson, Geraldine Dempsey on behalf of AIRM thanked Bill Enright for the pleasure of being one of the first to visit the Aviva Stadium.


www.accesscontrol.ie

pro

Scalable access control solutions for medium & large scale enterprises • networkable to 2,000 doors • access control software includes

New - ACT Site Maps Upload a map

◊ sms / e-mail notification

of your site

◊ DVR integration

and see normal

◊ multi-site capability ◊ web interface • supports multi-format technologies • interoperability

Int’l Phone: +353 (0)1 466 2570 UK Lo-Call Phone: 0845 300 5204

door events and alarms displayed live on the map as they occur.

ACTWin 2.7 & later


Update A meeting of the Electrical Contractors Criteria Review Panel was held on 9th March 2010. This panel monitors the progress of the new regulatory system and considers suggestions from panel members for improvements or modifications to the Criteria Document. Ms. Karen Trant who is the Manager Safety Supervision of the CER gave a presentation on the progress of the scheme to date.

on any building where the Authorised Officer believes such work is being or has been carried out by registered or non-registered contractors. The proposed amendment will create an “Electrical Investigation Officer” who will have powers of entry.

Restricted Works

• Modification 2 (cer/10/035) – role of complainant in the Disciplinary Process

Controlled Works are electrical installation work for which a completion certificate must be issued by a registered contractor but can also be completed by nonregistered contractors ( in which case an inspection must be obtained from a Safety Body for a fee. The CER are now preparing to identify categories of electrical installations that can only be completed and certified by registered electrical contractors. These categories will be called Restricted Works. RECI want as wide a scope as possible of installation work to be designated Restricted Works and will be advocating this to the CER. Preliminary proposals are to be submitted to the CER in quarter two of 2010. There will be a meeting in quarter three for discussion on the matter and the CER will publish their decision paper in quarter four. This will be the most important decision in relation to the Regulatory Scheme and we will keep RECI members advised of progress.

• Modification 3 (cer/10/036) – SSB investigation of change of contractor requests

Training

Common Procedures for Certification, Enforcement, Modifications, Change of Contractor, Transfer of Registration and Third Party Inspection have been published so far. A procedure for Performance Marking is being developed and will “go live” on 1st July. A Notification of Potential Hazard and Emergency Notice procedure which is part of the Criteria Document is also being worked on.

Modifications The following modifications to the Criteria Document have taken place so far. These modifications can be viewed on the CER website www.cer.ie: • Modification 1 (cer/09/174) – role of complaints officer

Legislation The CER are working on an amendment to the legislation in relation to the powers of enforcement of an Authorised Officer. This will enable an Authorised Officer to carry out inspections of electrical work 30

The CER recognise the need for a common standard for Verification and Certification training courses and especially a common assessment system. In order to develop a training system to meet this need the ETCI are teaming up with Dublin Institute of Technology and

will make a DIT award available for attendance and assessment on an approved training course. It is envisaged that training organisations currently providing Verification and Certification courses will be approved to present the course. Once a person has obtained the award they will not be required to attend the course again after a three year period. An assessment will be all that is necessary.

Next Steps The next steps in the development of the Regulatory System can be summarised as follows: • Audit of Safety Bodies. KMPG have been appointed by CER as the auditors. Each Safety Body will be subject to two audits this year. • PR campaign – CER launched a campaign in April • Disposal of three part certificates and new four part certificates in operation • Full operation of Performance Marking scheme • Working group to develop “Notification of Potential Hazard Procedure” • Commence work on “Restricted Works”

www.cer.ie


NEW KFP-C Series

Intelligent Conventional Fire Detection Systems Kilsen’s KFP-C fire control panels offer state of the art architecture in configurations that deliver an uncomplicated solution for small to mid-sized conventional applications. They feature an attractive contemporary design that fits with any decor. The gently curved door front offers a distinctive flair. Operator controls are inset in a striking black lexan. With support for multiple lines of conventional detectors and accessories, these quick-to-configure systems offer versatility that benefits building owners and installation/ maintenance companies alike.

• • • • • • • • •

Modern, elegant design Easy removable parts for quick and clean installation Default regional setup modes Normal & head-out zone support Supervised alarm notification & fire protection EN54 compliant potential free fire & fault relays Class change, day/night & remote reset facilities Auxiliary 24VDC supply output with reset support Auxiliary standard & supervised relay output boards


series

New VE1000 Vector Series

Advanced e-motion technologies The new VE1000 Vector Series of motion sensors will outperform your detection expecataions. The combination of step focus and gliding focus into a single-mirror design provides an uninterrupted curtain of protection across the entire detection range. And the deployment of Vector Verified Enhanced (V2E) signal processing means that the VE1000 series of detectors can detect not just the presence of a moving thermal source, but also the direction so nuisance signals can be easily eliminated and potential intruders identified. The result? A robust motion sensor packed with leading-edge patented technology that provides a superior level of false alarm immunity and detection performance. • Curtain mirrors* for superior detection performance • V2E* false alarm immunity • AIR anti-masking technology* providing superior protection against sabotage • Curtains* with auto-focus* for “plug-&-play” • Vector analysis* with motion pattern recognition • Very low power consumption * Exclusive patented technology

We listened to you 32


New Advisor Advanced platform

Simple choice for advanced value The Advisor Advanced product line is the latest offspring from the Advisor CD and Advisor Master product lines. Its heritage consists of well established functions and features of the Advisor series, but it also has been designed to meet the challenges posed by future trends. Communication standards are currently changing. So, importantly, this product line can accommodate different communication options thereby offering longterm flexibility, reliability and availability. The Advisor Advanced products can be configured locally through an onboard USB port. Based on the Advisor CD user interface this allows for a rapid familiarity with the system yet new features are easy to learn. There are both quick and full menu browsing facilities available. A built-in “hint” key provides easily accessed help about the options so the user can quickly become familiar with the menu structure. • 8 onboard zone inputs • Max 32 zones (ATS1000A), 64 zones (ATS2000A): wired, wireless or mixed • Economic input and output expansion • Up to 16 shock sensor inputs • 4 areas, up to 50 users • EN50131 Security grade 2 / Environmental class 2 • USB port for local configuration • Automatic hardware enrollment • Onboard PSTN dialler for reporting or configuration • Optional voice module, GSM module, ISDN module For more information visit www.gesecurity.ie

We listened to you


GE Security Video Solutions

Get closer to see further GE Security Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. • Multi-platform ut aliquip ex ea commodo • Tailored for your needs • System openess delenit augue duis dolore • Curtains* with auto-focus* for “plug-&-play” • Delenit augue duis dolore • Vel illum dolore eu feugiat • H.264-SVC full scalability illum dolore eu feugiat For more information visit www.gesecurity.ie

We listened to you


Smart Monitoring, Irelands fastest growing & most innovative Alarm Receiving Centre.

Smart Monitoring The Installers Choice in Security Monitoring Although Smart Monitoring has moved to a brand new purpose built Centre, the business has been in operation for several years under the Goldforce brand. This Alarm Receiving centre has been designed for purpose, to attract Independent installers like you. We know that it is hard to differentiate yourself in the market place; this is where Smart Monitoring can help your business. Holding on to key service contracts, how to grow more business, reducing churn, and getting paid on time are concerns that keep Independent installers up at night. These are the issues that Smart wanted to address.

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The name and building is not the only new elements of Smart monitoring, the Centre has been equipped with the very latest in Intruder & Video monitoring technology including both Adpro and Heitel ‘Video Walls’ which are constantly in action. The emphasis in the future will most definitely lean towards IPrelated products, and the command centre is designed with this in mind. All inbound connections are taken digitally via PSTN or GPRS. Garrett Wall, General Manager of Smart Monitoring, explains that the main changes lie in how the centre operates. “The whole idea behind Smart Monitoring is to offer you, the installer something unique, and provide you with a service that is tailored to meet your own requirements. Like you, we know that managing a person’s security is a very serious business, and we have created an environment that echoes that sentiment.” When asked what makes Smart Monitoring unique Garrett Wall replies, “What makes Smart Monitoring unique is that we provide you, the installer, with the technical infrastructure and marketing presence to allow you to compete with anybody in the current market at a price that makes sense to you and your customers. If you ever wanted to set up your own HiTech central station this is for you! Smart have done the hard work, and now you can take advantage of their infrastructure without the cost of building your own. This allows you to focus on delivering exceptional value to your customer, bringing new products & services to market and to differentiate yourself in the security industry.” “Your Smart Monitoring Centre features an incredibly impressive control room which is overlooked by a fully interactive boardroom. This boardroom is open to you the installer, to hold meetings with your own customers with the ability to fully demonstrate how you can protect their property, their family, or their staff. “ “We want to work much closer with installation companies, we want to offer you a real partnership” explains Garrett. “Video monitoring & remote video services like the opening and closing of gates is a huge growth sector in the security industry. We can provide you with the necessary back room to allow you to offer this service.”

The command centre is operated from its Rathcoole base 24 hours a day 365 days a year and is staffed by controllers with a wealth of experience in the monitoring sector of the security industry, and impressive combined experience of over 100 years between them. Gerry Byrne, control room manager, has been operating in alarm receiving centres for over 30 years. Gerry comments, “The new monitoring centre is streets ahead over anything that I have ever worked in. It not only looks more impressive than anything I have seen, but there has been great attention to detail in the design and layout of the new monitoring centre from the controllers point of view. It makes dealing with incidents easy and more importantly quick.” Smart will not be available to all players in the market, so to ensure your company gets a great deal give us a call today and let’s begin the conversion. Right now could be your company’s only chance to become a partner in a monitoring centre.

You can contact Garrett Wall and Smart Monitoring on 01-2575804 or email sales@sml.ie

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Industry News Risk Manager

ADT Keeps Aviva Stadium Ahead of the Game with Integrated Fire and Security System ADT, Europe’s leading provider of electronic fire and security solutions, have announced it has delivered a fully integrated fire and security solution at the newly redeveloped Aviva Stadium at Lansdowne Road in Dublin, Ireland. Upon completion at the end of April 2010, the stadium, developed by the Irish Rugby Football Union and the Football Association of Ireland will have capacity for 50,000 spectators. Kentz Ireland Ltd., engineers for the Aviva Stadium selected ADT to ensure that the stadiums visitors are able to enjoy a safe and secure experience with the minimum intrusion and inconvenience. ADT is responsible for the end-to-end delivery, maintenance and support of the stadium’s life safety and security systems, including fire detection, CCTV, access control, intruder alarms, gas extinguishers and disabled WC alarms. Each of these systems have been seamlessly integrated with the stadium’s Local Area Network (LAN) and IT infrastructure, enabling security operators or the Gardai to monitor and control each component from centralised workstations across the site,

streamlining this process and helping to improve the efficiency and response time of operators to potential incidents. The stadium, Ireland’s first UEFA Elite football ground, has a purpose-built hi-tech communications nerve centre. ADT’s life safety and security systems allow for continuous monitoring of all aspects of the stadium, both inside and outside the ground. 192 CCTV cameras have been installed at ‘pinch points’ around the stadium, ensuring operators and police can quickly identify potential problems or flashpoints from within the stadium’s control room. Using ADT’s consolidated single-screen overview of all systems, operators can control multiple alarm input and outputs, which combined with audio and video verification of each protected zone within the stadium delivers an additional layer of protection. The Tyco Expert Graphics (TXG) provides users with a graphical overview of fire detection, extinguisher and disabled call management systems and is also configured to automatically respond to events, even when the operator is away from the workstation. “As the home of Irish international rugby and football, The Aviva Stadium will pride itself in providing state-of-the-art facilities, not only for spectators but also for players, the media and events personnel,” said Chris Gallagher, Design Technical Services Co-ordinator of Aviva Stadium. “Ensuring our guests have a pleasant visit without intrusion is of paramount importance to us and through ADT we are confident that our visitors will have a safe and enjoyable experience.” “Traditionally, businesses have viewed fire, security and access control as three separate entities, due to the perceived complexity of integration and the practicalities of implementing such a project,” said Nicky Gill, managing director ADT Ireland. “Forwardthinking organisations, including the Aviva Stadium are leading the way in recognising the importance of endto-end solutions which deliver not only the right levels of protection against fire and crime but which also address the challenges of access control through a single consolidated platform.”

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Wide Dynamic Range Perfectly balances light and dark areas in challenging lighting conditions to reveal detail in both the foreground and background

Without

Video Analytics — — — —

Optical Tripwire Appear/Disappear Subject Tracking Motion Detection

Virtual progressive scan

Without

Provides sharp, well defined edges on all moving objects to deliver enhanced detail and image reproduction

With

With

Camera set up profiles Pre-configured settings for a wide range of conditions makes set-up easy

Coaxial Control Polygonal privacy zones

Set-up and control cameras via the coaxial cable from the comfort of the control room

SSNRIII Without

Protect sensitive areas from being viewed with fully scalable and adjustable privacy masking With

Third generation Samsung Super Noise Reduction eliminates image noise in low light conditions without creating ghosting or image blur to dramatically increase image quality whilst reducing file sizes

Without

With

Introducing the SV-5 DSP powerhouse from Samsung The SV-5 DSP is the latest and most powerful chipset from Samsung. Capable of delivering up to 650 TV lines colour resolution and with intelligent video analytic functionality among its comprehensive list of features, it has been designed to bring outstanding image quality to even the most demanding applications.

Domes

Vandal resistant

Cameras

The SV-5 DSP chipset sits at the core of a wide variety of cameras and domes from Samsung, allowing users to take full advantage of its superb performance and functionality, whilst being able to choose the perfect product for the job at hand.

Available from:

T +44 (0)1932 455 308 E STEsecurity@samsung.com W www.samsungsecurity.com

Reliable Security Products Ltd. Units 1-3 Cian Park Industial Estate, Drumcondra, Dublin 9

Samsung Techwin Europe Ltd. Samsung House. 1000 Hillswood Drive. Chertsey. Surrey. KT16 0PS. UK

For further information please contact: E-mail: info@rspl.ie Web: www.rspl.ie

Tel: 00353 1 837 2445

Fax: 00353 1 857 1685


CER Launch Safe Electric Logo The CER consider promotion of the new regulatory system as a critical element to ensuring its success, especially promotion targeting the public and customers. This is essential in order to ensure that the public, specifically customers of electrical installation services, are aware of the regulatory system. The following areas are to be promoted targeting the public and customers: • Raising awareness of the necessity, importance and advantages of selecting a Registered Electrical Contractor • The entitlements of the customer with respect to using a Registered Electrical Contractor (with respect to certification etc.)

concerning the safety of electrical work and / or other relevant matters. The CER is of the view that it is important that one clear brand message is established and that this is critical to the success of raising public awareness of the new regulatory system. The distinctive Safe Electric logo has been designed for this purpose. The CER launched this brand and is being followed by a TV and radio advertising campaign. Only Registered Electrical Contractors will be legally permitted to use the logo.

• Making complaints against Registered Electrical Contractors

New General Manager Due to the retirement on 30th April 2010 of David McGloughlin who had been General Manager of RECI since 1996, the Board have appointed Paul Waldron to take up the position. He will be responsible for the management of RECI and RGII reporting to the Board of each company. Paul joined RECI on 8th April. He is an experienced manager having been Chief Executive of Legrand Ireland. He is a past president of the Electrical Manufacturers and Distributors Association. The board of RECI extend their best wishes to David McGloughlin on his retirement.

Industry News Risk Manager

Sony Professional announce Irish Security Distributors as key Video Security distributor in Ireland Sony Professional have announced that Irish Security Distributors, the Cork based Security Systems firm, has signed a deal for the distribution of Sony Professional video security equipment. Irish Security Distributors will distribute the products throughout Ireland. The equipment includes Sony Professional IP CCTV Security cameras, Network Video Recorders and Central Management Software.

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Commenting on the announcement David Byrne, Ipela Channel Manager, Sony Professional Ireland, said: ‘We are delighted to announce the Irish Security Distributors will now be distributing our extensive range of video security products. Working with Irish Security Distributors will further enhance Sony’s ability to deliver best in class video security solutions throughout Ireland.’ Eugene Browne, General Manager, Irish Security Distributors, said:

“The appointment of Irish Security Distributors as a distributor for Sony Professional is an excellent addition to our company. The quality of images produced by the cameras is vastly superior to that of competitors and this is a crucial element of any CCTV system. As a leading security distributor in Ireland, the Sony brand will help us to continue to strengthen and grow our presence across the security industry.’ www.cctv-ireland.net


Irelands Most Advanced Alarm & Video Receiving Centre Contact us at 01-2575804 or e-mail: sales@sml.ie 510C Greenogue Business Park, Rathcoole, Co.Dublin

“Make The Smart Move Today�


Northwood Technology Ltd. Showcased the latest break-through security technology at the Palmerstown House Estate, Johnstown, Co. Kildare Set in a spectacular Co. Kildare location, Palmerstown House provided the setting for Ireland most unique and informative display of security technology.

Delegates se

e for themse

lves the Power

of Thermal

Hosted by Northwood Technology Ltd., Irelands leading & most Progressive Distributor of Electronic Security Systems, the latest break-through security technology was showcased at the Palmerstown House Estate, Johnstown, Co. Kildare on Wednesday the 28th of April. Guest speaker on the day Dara Calleary, T.D., Minister for Labour Affairs commented on how Companies like Northwood Technology are spearheading the drive to introduce innovative and exciting new technologies this demonstrates the spirit and caliber of companies who are taking the current challenges in business seriously.

ra Calleary, wood Technology, Da Paul Hennessy North our Affairs and Padraic Cafferty T.D., Minister for Lab y Northwood Technolog

Dara Calleary, T.D., Minister for Labour Affairs

Leading figures from the Security Industry, Business Owners, Law Enforcement and Military were in attendance to see for themselves the latest in Thermal Imaging Cameras from FLIR and Megapixel technology from Avigilon. You will recognize the names as world leaders in their fields and the value of this intensive seminar where these companies combined to showcase their very latest innovative technologies was expressed by delegates in attendance.

Ashley Wyton, FLIR Dis Surveillance- UK & Ire tribution Manager Security and land demonstrates the delegates H-Series to

For further information please contact:

42 42

Northwood Technology Ltd. 56 Nore Road, Dublin Industrial Estate, Glasnevin, Dublin 11 P:01 8601880 F:01 8601882 E:info@northwoodtechnology.ie www.northwoodtechnology.ie

and on Director of Sales UK Robin Hughes, Avigil ses the delegates at Palmerstown res add , nal Internatio House Golf Club


Are you paying for 3 or 4 software applications when one reasonably priced application will do it all ? Total Quotation/Job Specifications Management Total Customer Accounts Management Total Service Calls & Contracts Management Total Supplier Accounts Management Total Stock Control Management Total Customer Relations Management Total Mobile Workforce Management

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Professional Quotations

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Microsoft Windows Application

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Apollo DVR, Ireland’s only High Definition DVR’s Available in 4,8 and 16 channels, D1 Recording, H256 Compression, HDMI, BNC, VGA Out, Remote Viewing, All Channel Playback

Apollo HD

D1 Recording @ 25FPS, CIF Recording at FPS on all Channels, Up to 2TB, USB/Network Back up

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Call Sales for more information on 01 4092600 or mail cctv@beltronics.ie Full product range and exclusive deals available to buy online at www. beltronics.ie Free iPhone mobile software now available from the Apple Store Beltronics: Unit 12 Knockmitten Business Park, Dublin 12 cctv@beltronics.ie 01 409260 www.beltronics.ie


The Power of

DSP Chipset Technology Samsung has a reputation for producing some of the finest surveillance products in the world. One of the major reasons for this is attributed to the company’s ongoing investment and development of DSP chipsets that form the core technology of its cameras and domes. In this article, Peter Ainsworth, Senior European Product Manager for Samsung Techwin Europe Ltd., highlights some of the technological advances introduced by Samsung to ensure users achieve maximum benefits from their investment in a surveillance system. There is a large diversity of reasons why surveillance cameras are used and an equally large number of different environments where cameras may physically be installed. Recognising that trying to pack every possible function onto a single DSP chipset is not economical or practical, Samsung’s design engineers have developed a series of chipsets each

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with a set of functions to provide the optimum solution for specific types of applications and projects. The individual Samsung DSP chipsets each sit at the core of their own specifically developed range of cameras and domes. Users are able to take full advantage therefore of the unique features of each of the chipsets, whilst being able to choose the perfect camera model for the job at hand.

There are currently four Samsung DSP chipsets to choose from:

W-5 DSP Chipset Cameras equipped with the W-5 chipset have the ability to capture superb quality colour images at up to 600 TV lines colour resolution plus the following innovative functionality: Samsung Super Noise Reduction (SSNR) technology - The W-5 DSP chipset features the thirdgeneration of Samsung Super Noise Reduction

technology (SSNRIII) and is able to eliminate image noise in low-light conditions without creating ghosting or blurring. There is also the added bonus that this amazing technology can save up to 70% hard disk space on a digital video recorder, whilst maximising bandwidth when viewing the video over a network. Coaxial control – Multi-language on screen menus can now be accessed either locally or remotely set up from the comfort of the control room via a coaxial control cable. Coaxial control allows both video and telemetry to be transmitted via the coaxial cable, giving full access to camera set-up and pan-tiltzoom functions via a compatible digital video recorder. The technology offers the potential of real cost savings through the reduction of cabling infrastructure, whilst providing flexibility for retrofit applications by allowing existing equipment to be upgraded quickly and easily. Super Dynamic Range (SSDR) automatically lightens the dark areas within a scene whilst maintaining the brighter areas at the same level. This ensures that the dark areas become more visible allowing the operator to ‘view’ objects in the shadows. Highlight Compensation technology identifies areas of peak white, i.e. excessively bright areas, in the image and neutralises it by inverting them to black/grey. This enables the camera to effectively see past these areas allowing the operator to view previously hidden details. Digital Image Stabilisation (DIS) technology that can negate the effects of the camera shaking due to high winds or building vibration.


images on a camera’s internal SD memory card.

Cameras equipped with the W-5 chipset also feature eight motion detection zones, twelve privacy masking zones and a fourteen language on-screen display menu. A1 DSP Chipset As well as containing many of the features of the W-5 DSP chipset, the innovative functionality built into the A1 chipset adds VPS (Virtual Progressive Scan) which features a ’capture screen’ that can show the outline of a moving object as clearly as a still object. Other features include, Picture on Picture, RS485 control, Polygonal Privacy Zones and Intelligent Video Analytics (IVA). As is the case with all Samsung chipsets, the A1 DSP is utilised in a wide range of camera types including box and zoom lens cameras and fixed and varifocal domes. Vandal resistant varieties are also available as are fully functional speed dome cameras.

SV-5 As well as sharing all of the advanced features of the W-5 and A1 DSP chipsets, one of the striking additional features of the SV-5 chipset is its ability to capture reliable quality images at up to 650TVL colour which is further enhanced by a new powerful Super HAD (960H) CCD. The Wide Dynamic Range (WDR) technology built into the SV-5 chipset compensates for backlight problems 160 times more effectively than standard BLC. One of the most impressive features of the SV-5 chipset is its Intelligent Video Analytics (IVA)

capability which includes optical tripwire and enter/exit direction detection whilst an Appear/Disappear function can detect the movement of objects. IVA also has a scene change tampering function which creates an alert if, for example, paint is sprayed on a camera lens or there is an unauthorised manual change of a camera angle.

WiseNet1 DSP Chipset WiseNet1 is a DSP chipset designed specifically to allow users to gain maximum benefit from Samsung’s new megapixel camera range. The introduction of Video over IP technology in particular, is having a significant impact on how surveillance systems are designed and implemented. The H.264, MPEG4, MJPEG and JPEG compression methods incorporated into the WiseNet1 DSP provides users with the ability to simultaneously transmit images to multiple locations at various frame rates and at different resolutions including 1.3megapixel (1280 x 1024), 16:9 HD (1280 x 720), QVGA (320 x 240), SVGA (800x 600) and VGA (640 x 480). With such a wide range of compression methods and resolutions to choose from, a number of different users, if authorised, will be able to simultaneously monitor live images at one location, record video evidence at another or view live and recorded images on a Smartphone. At the same time JPEG images of an incident can be attached to an alarm email notification with the additional facility of storing pre and post-alarm

The new WiseNet1 DSP equipped cameras and domes will incorporate Intelligent Video Analytics (IVA) and a wide range of practical time and cost saving features including PoE (Power over Ethernet) and BNC as well as Ethernet outputs, so that video can be transmitted via coaxial cabling as well as over a network. Full duplex bi-directional audio provides the option of interactive communication between a camera’s location and a control room. All the new cameras and domes will have true day/night functionality with an IR cut filter and will also incorporate Samsung Super Noise Reduction (SSNRIII) technology. Other key features include Highlight Compensation (HLC) technology and Samsung Super Dynamic Range. Samsung can claim that its substantial investment in R&D has been more than justified by remarkable improvements in terms of image quality, lowlight performance and additional functionality. Just three years ago it could not perhaps be imagined that innovative technical features such as Digital Image Stabilisation, Highlight Compensation and Dynamic Backlight Compensation could be available in anything other than the most expensive of CCTV cameras. And yet they are all now readily available in commercial and competitively priced cameras.

If you would like further information on the comprehensive range of cameras and domes which benefit from the results of Samsung’s investment in DSP chipset technology, please email STEsecurity@samsung.com or telephone +44 (0)1932 455308.

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New Products Risk Manager

RF-SABB: wireless external sounder using HKC’s SecureWave 2-way technology - Two-way wireless communication - Ships with own batteries - Polycarbonate housing - Strobe lens available in blue & red - Horizontal & vertical mounting - Resin protected electronics - High intensity LED strobe - Illuminated terminal blocks - Alignment indicator - Rawl plug, screw & screwdriver holders - Available with individual company logos - Permanent 12V input available www.hkc.ie

The Next Generation in HD NVR’s (Network Video Recorders)

IC Realtime’s series of NVR‘s come in 4, 8 & 16 channel platforms.These systems combined together with IC Realtime IP cameras, offer one of the most modern comprehensive and ‘feature -rich’ security surveillance solutions available. The NVR’s provide a complete recording solution that can be connected directly to your network and that can be managed remotely through a local area network (LAN) or the over the Internet. The systems enable simultaneous recording and remote access to live images across the full range of 16 cameras. Scheduled and triggered recordings can be performed at a resolution of 720p (1280x720). These NVR’s provide ‘fall-back’ fault-tolerance by employing occupancy space for 4 internal SATA hard drives that incorporate a RAID redundancy technology feature. www.icrealtime.ie

Luminite 3020 Genesis PIR detector available from Osmosis Ireland: A new range in detection from Luminite Genesis

Avigilon

Avigilon, who design, manufacture and market award-winning high definition (HD) CCTV surveillance systems World Wide, have selected Northwood Technology to represent them in Ireland. A full range of Network Video Servers (NVR), Control Center Software, Megapixel Cameras, Encoders, License plate Recognition Cameras, Rapid Deployment Systems are available from Northwood Technology. For a live demo of Avigilon IP systems or to enroll on one of our workshops please call 01 8601880 www.northwoodtechnology.ie

The 3020 Genesis PIR detector provides coverage of 30 meters out by 20 meters across. This compliments the current range which are all designed to match common fixed camera lens views. New features include Dual pyro sensors with mirror and Fresnel optics. AND OR detection options and selectable gain settings for small, medium and large areas. A 3 axis inertia sensor detects reorientation and active infra red beams senses cloaking. The detector is housed in the same rugged 3mm Polycarbonate enclosure as the current range for harsh outdoor environments. The Luminite Genesis Range of Wireless PIR Detectors can also now be integrated with POS Live View on ALL GeoVision DVR's. www.osmosis.ie

Pyronix introduces the new V2 GSM speech dialler with automation control The V2 GSM inputs can be connected to any alarm system outputs. After an activation the V2 GSM receives a signal to send voice or SMS messages to any telephone number. This informs the user of the activation, and each voice or SMS message can be programmed with customised messages. www.pyronix.com 46


The next generation in Hybrid IP PTZ’s from IC Realtime

IC Realtime’s new ICR IP speed dome suite of cameras are available in 18x, 26x and 36x ranges of magnification. These IP cameras integrate video server and dome camera functionality to provide omni-directional network surveillance solutions.

The camera incorporates full Day / Night features with the ability to provide 0-360° continuous pan movement and 0-90° tilt movement. The ICP IP cameras support H.264 D1 resolution (720 x 480) and have built-in LAN and WAN (PPPoE supported) ports in addition to both analog and digital outputs. All of the new ICR IP line, integrate seamlessly with IC Realtime’s Digital Video Recorders (DVR’s) IC Realtime’s “IC Online” client software permitting networked IP and analogue cameras to be viewed together simultaneously through the same platform. For amazing live online demo in Dublin city centre visit: www.icrealtime.ie

The F-series

With the new F-Series, thermal imaging cameras can be seamlessly integrated into any new or existing TCP/IP network, without the expense or complication of additional lighting. Like the PT-Series, the F-Series are available with different image qualities and a wide range of lens options. The F-Series provides high contrast imagery optimized to get the most out of video analytics software. Digital Detail Enhancement ensures clear, fully contrasted thermal images in all weather conditions. Various options are available to connect the F-Series and integrate them into an existing CCTV infrastructure. Multiple channels of streaming digital video are available in H.264, MPEG-4, or M-JPEG formats. Simultaneous digital and composite video output is possible. www.flir.com

TeleEye RA Series from Northwood Technology

TeleEye RA30 Series is a range of feature-rich and user-friendly 4, 8 and 16 channel digital video recorders providing high quality video recording and playback.

RF-Smoke Detector: Optical Smoke Detector

- Two-way wireless communication - Ships with own batteries - Sensor head designed by Ei Electronics in Shannon - Sensor head has its own 10-year battery supply - RF board uses SecureWave technology - Can operate in both RF and standalone mode - Sensor head comes with its own internal horn and test button - Easy to install and add to system www.hkc.ie

TeleEye RA30 Series incorporated with advanced proprietary SMAC compression technology, to provide 60% longer recording time than other MPEG-4 DVRs. It provides multiple recording modes and full control of recording rate and picture quality. Its USB interface and built-in DVD writer enable fast video extraction for evidential purposes. www.northwoodtechnology.ie

Osmosis Ireland

The GV-GIS is a GIS (Geographic Information System) based central management system for GeoVision devices. The vehicle tracking and remote location verification from the GV-GIS is made possible by the GPS receiver attached to GV-Video Server and GV-Compact DVR to constantly obtain the GPS data (vehicle coordinates and speed) from the satellite, and through mobile internet connection (e.g. UMTS, EV-DO, EDGE, GPRS, GSM, etc) to transmit the GPS data to the GV-GIS. Besides real-time vehicle tracking, you can also monitor the location of cameras and the status of I/O devices from the DVR and NVR, without GPS functions for city surveillance. GeoVision is available exclusively in Ireland from Osmosis. www.osmosis.ie

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Strategic Marketing Choices: An Essential Part Of Any Successful Security Business

Marketing is typically the last thing that a business owner wants to think about, but it is actually one of the first things that need to be considered for building a successful security business. Without it, you probably won’t have a business for long. Simply put…every business needs customers, and security firms are no exception.

Paul Davis FCMA CMC, Davis Business Consultants

A good marketing plan doesn’t have to be time-consuming and complicated, but it does need to be updated and current. Even though the basics of marketing don’t change that much, the vehicles by which those principles are effectively brought to the buying public are constantly changing. Marketing should be planned with expenditures of time and money specifically allocated in a way that will garner good results. By following a few fundamental steps to create and update your marketing strategies, you can ensure an ongoing flow of customers, which translates to an ongoing flow of income.

Know Your Niche Market

A niche market is a specific part of your general target market (the people who are most likely to want the services you provide). A good marketing plan starts with identifying your target market…for instance, businesses or individuals who need the products or services you provide. From there, you narrow it down to a niche market on which you will concentrate your marketing efforts. Niche markets are easiest to ascertain by using one of the three following categories: •C  ustomer Niche – You identify a certain type of customer, i.e. people who are retired or young couples with children, or restaurant owners, etc. •S  ervice Niche – For this niche, rather than concentrating on the customer you want to attract, you specify the type of service you want to market. Even though you may offer a myriad of services, for marketing 48

purposes, you may want to concentrate on one particular service. •L  ocation Niche – In this instance, you would be concentrating your marketing efforts on a particular geographical area. It’s important to understand that a marketing niche simply means the person, service or location on which you will concentrate your marketing efforts…it does not mean that you will only do business with this particular niche.

Create An Action Plan

Marketing should never be done with a ‘seat of the pants’ approach where you buy an ad here or participate in a function there…where you have a website, but don’t know a thing about SEO (Search Engine Optimisation i.e. getting to the top of a Google search). For marketing to be effective, it’s important to have an action or marketing plan that is created for an entire year, allocating specific actions to be done at specific times for generating optimum results. In a broad sense, there are two categories of marketing: local and Internet. While local marketing is important to announce your presence and keep your name and services in front of the buying public, it is imperative that every business — no matter the size of the business—have an Internet presence as well. Many people who are unfamiliar with the Internet have the perception that Internet marketing is only necessary if you are trying to reach customers all over the


country or all over the world. That is no longer the case. Many people now use the Internet to search for local businesses much the way they once used the telephone book. While your action plan will need to be created specifically for your business and your marketing niche, the following are a few key factors that should be considered for both local and Internet marketing actions.

Local Marketing

•B  usiness Cards – Don’t overlook their importance. Keep them with you all the time and hand them to develop name recognition in your local area. There’s no point in having them nicely tucked away in your desk drawer. •B  rochures – Often overlooked by many firms…especially smaller ones…a brochure is a defined synopsis of your business that can be handed out to prospects or left in areas where your ideal customer congregates. •M  edia Coverage – Every area has some type of communication media whether it is a newspaper, magazines, radio or television. And every one of these media outlets is looking for stories and information…and editors typically scan press releases to find the stories and information they are looking for. Become familiar with press releases or find someone who can do them for you to help establish your expertise, publicise your community involvement, or provide information that will bring you to the attention of the buying public. •C  lient Referrals – Your current customers are your best marketing tools…ask them for referrals. •C  ommunity Involvement – Be an active part of your community to help get name recognition for your company. •N  etworking – Join networking groups or local business groups where you can meet people who are either a part of your niche market or can help communicate your services to your niche market.

Internet Marketing

The costs for Internet marketing are extremely affordable and can be highly productive if managed well. •W  ebsite – Keep it up-to-date and SEO optimised…and if you don’t know what that means, find someone who does. There are Internet traffic companies that can help you attract local customers to your website so that you are targeting the specific customers that you want to attract.

"... One of the most important parts of any marketing strategy is to track your results, but many businesses forget this important step." •E  mail Marketing – Using email to communicate your expertise or to provide your customers and prospects with information that will be helpful to them is a great way to keep your name in front of your niche market and ideal customer. Don’t overdo emails, but monthly or quarterly newsletters that are done well can be very effective. •S  ocial and Professional Online Networks – The Internet has created a new type of marketing called social media, which is a format where likeminded people link together via the worldwide web to exchange ideas and information. The strongest sites for business interaction are: www.Linkedin. com; www.facebook.com and www. twitter.com

which applies to many things in life is especially true for marketing: eighty percent of your results will come from twenty percent of your efforts. It is critical to know which of your marketing strategies are covered in that twenty percent so that you can consistently recreate the action and thus the results. As I said, marketing doesn’t have to be complicated or expensive, it just needs to be targeted, planned for, and executed on an ongoing basis in order to bring you the results you desire. To obtain a free copy of our Shocking Report “The 7 Big Mistakes That 72% Of Business Owners Are Making...” simply download directly from our site www.davisbusinessconsultants.com

Paul Davis FCMA CMC Davis Business Consultants Business Growth Specialist P: (01) 288 5563 E: paul@davisbusinessconsultants.com www.davisbusinessconsultants.com

•B  logs – Many businesses use blogs as a way to promote their business and establish themselves as an expert in their field. There is no expense to create a blog…it can be done at www. wordpress. com and then linked to your website.

Tracking Your Marketing Endeavours

One of the most important parts of any marketing strategy is to track your results, but many businesses forget this important step. It’s easy to do…when someone calls your office or comes in as a new customer, simply ask them how they heard about you. And then record that information. By doing so, you will know which part of your marketing action plan is bringing in the desired results. The 80/20 rule

49


G4S Secure Solutions (Ire.) Ltd. announce the retirement of Eamonn Hudson G4S Secure Solutions (Ire.) Ltd. have a long and proud history within the security industry in Ireland. Stretching back to 1968 when it first traded under the name Irish Security Services Ltd, the company now employs over 3000 people across its many service sectors. Sean Lemass, a former Taoiseach was one of the company’s original non-executive directors. Its first Irish Managing Director, Bart Lynch, was appointed in 1982. Eight years later Eamonn Hudson succeeded Bart having joined the company in 1973. Over the following 20 years Eamonn led the company through a sustained period of growth and development which included many local acquisitions that encompassed Security Wardens, SecureTec (Athlone), MSA, Bell Communications and A1 Omada. During his time the company has developed a strong portfolio of customer services that covers guarding services, security and fire systems, monitoring and response, and integrated support services including the company’s cleaning operations. In total, G4S now services over 25,000 customers.

Eamonn encouraged his people to play an active role in the industry and many of the company’s executives and managers took up this challenge with responsibilities within the Irish Security Industry Association. Indeed, Eamonn was a former President of the Association and a recipient of its Paul Lynch Award for service to the industry. He was a leading advocate for improvement in standards and was active in the development of the industry’s strategy for Government licensing. Asked what he thinks are the company’s greatest strengths Eamonn quickly mentioned the staff. “I have been extremely lucky to have had the support of many wonderful people who have been to the forefront of our success. Their willingness to accept change when it was necessary and the commitment they have shown to our customers stands out for me. I will hold many happy memories of my time at G4S” David Taylor-Smith, CEO for G4S Secure Solutions UK & Ireland commented “I would like to thank Eamonn Hudson for his immense service to G4S, its customers and its employees over the last 37 years. His boundless drive, enthusiasm and consummate leadership has helped build the business into the market leading security services company in Ireland. I hope and expect he will remain closely linked to the company following his retirement.”

Eamonn is being succeeded by Niall Feely as the company’s new Managing Director. Niall has joined G4S from Eircom Limited where he was Director of Business Markets since 2002 with overall responsibility for strategy, sales, service, product direction and marketing for Eircom's SME customer base of 120,000 customers. Prior to joining Eircom in 2000 Niall spent the previous decade in New Zealand working with Unisys New Zealand, BlueStar Office Automation (now Cogent) NZ and Telecom New Zealand. He initially qualified as a Chartered Accountant with Ernst & Young in Dublin after completing his degree 50


at the National University of Ireland in Galway. Niall is Honorary Treasurer and Council Member of Dublin Chamber of Commerce and a member of the Sales Institute and Institute of Directors in Ireland. “I am very excited to be joining G4S at a time when it is looking to expand the scope and the spread of its business into providing more complex solutions to customers’ issues. I believe the combination of its strong track record with a wide range of public sector and commercial customers, highly committed workforce and wide range of services will give the business an excellent opportunity to develop further over the next few years.” David Taylor-Smith, CEO of G4S Secure Solutions UK

and Ireland, wished Niall every success and commented: “Niall’s experience at growing business in Ireland and internationally will be invaluable in helping us to develop our Irish operations. I believe his drive and expertise will help us to develop our position as the leading provider of secure solutions in Ireland.

• Faac Gate Automation Equipment • Faac Automatic Barriers • Faac Swing and Sliding Door Operators • Faac Automatic Bollards • Faac Parking Systems Also Stocking a large selection of Intercoms, Keypads/Access Control, Locks, Tools & Electrical Accessories, CCTV Cameras

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4055 Kingswood Ave. Citywest Dublin 24 P: 01 4699115

E: sales@national-automation.com www.faac.ie


Industry News Risk Manager

Osmosis Ireland partners with Luminite Electronics… Osmosis Ireland has recently set up a new distribution partnership with Luminite Electronics Ltd.

n O'Leary

n and Eogha

Brian Gartla

Luminite Electronics Ltd. is a UK based company with 25 years experience in the design and manufacture of PIR detectors, controls and associated products and have particular expertise in wireless transmission. The Luminite GENESIS Range of Wireless Passive Infra Red Detectors and accessories have been designed to meet the newest and most demanding requirements of the CCTV market. The Genesis range is now recognized amongst its customers and competitors for its wireless capabilities that allow wireless communication over difficult sites which would otherwise not be possible.

A New Range in Detection – The 3020 Genesis PIR: The latest addition to the Genesis Range is the 3020 Genesis PIR detector which provides coverage of 30 meters out by 20 meters across. This compliments the current range which are all designed to match common fixed camera lens views. New features include Dual pyro sensors with mirror and Fresnel optics. AND OR detection options and selectable gain settings for small, medium and large areas. A 3 axis inertia sensor detects reorientation and active infra red beams senses cloaking. The detector is housed in the same rugged 3mm Polycarbonate enclosure as all their detectors, for harsh outdoor environments. 52

The Genesis PIR detector range is now also compatible with GeoVision DVR’s! Plug and play direct interface to any GeoVision DVR allows for an even faster installation and reduces costs. The entire Genesis Range is now available in Ireland exclusively from Osmosis. Osmosis Ireland - ICT Specialist Distributor of the Year 2008 and ICT Distributor of the Year 2007, is a trade only distributor, specializing in the areas of CCTV, IT, AV & Consumer Electronics. Now celebrating their 11th year in business, Osmosis works with over 30 Suppliers and 2500 resellers and retailers nationwide.

www.osmosis.ie www.luminite.co.uk Tel: 01 825 3600 E: sales@osmosis.ie


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• DVR Integration - fully integrated with ICRealtime’s H.264 series DVRs. Instant correlation between sales activities, sales tickets information, and recorded video images. Ex, you can search one particular sales item within certain time period and then watch the interested sales event on recorded video. • High Intelligence - strong capability in analyzing sales tickets/receipts, user configurable search fields. • Easy to Use - auto search feature (similar to IP cameras), Embedded design for easy installation, configuration and software upgrade through network.

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When Playing it Safe is Too Risky

Netwatch

€5m investment creates 50 highly skilled new jobs at New Corporate HQ Rather than "wrapping our arms around what we had, hoping we would survive and pick up the pieces thereafter", Walsh and Kelly decided to remain positive and invest in both the business and its employees. And so, earlier this month The Taoiseach, Mr. Brian Cowen, T.D., officially opened the new ’s new Corporate ch at w et ative in N with an oper ng ki Headquarters ea or ct sp ire en TD Managing D h, Brian Cow avid Walsh, and state of the An Taoiseac erseen by D ov , re nt Ce Command art Command Centre in Carlow and announced the creation of 50 highly skilled new jobs by the company.

The 50 new jobs in Operations and R&D will be created over the next eighteen months by the company, bringing total employment to over 120 people.

Established in 2003 Netwatch is an award winning protection services company which provides real time remote security monitoring to businesses and private residences in Ireland and internationally. It was the first company in Ireland to combine specialist video transmission technologies with satellite communications to provide safe, preventative, immediate and cost effective protection solutions for clients. Clients include the sports and leisure industry, automotive, construction, manufacturing, engineering, retail and the public sector.

David Walsh, Managing Director of Netwatch acknowledges that the company was borne through an innovative approach to business, "Our first innovation was in exploiting an idea – creating a safer and better way of providing security– and in identifying the revolutionary systems which would allow us to bring such a technology to the Irish market.

Two years ago, just as the Irish economy was starting to unravel, David Walsh and Niall Kelly, founders of Netwatch decided to invest €5million in the development of a new corporate headquarters and command centre in Carlow. When asked about their motivation, the response is paradoxical "To play it safe then would have been too risky". In hindsight, the contradiction makes perfect sense.

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This most recent investment includes the establishment of a dedicated Research and Development centre. Up to eight employees will focus on the development of new software applications and more intelligent transmission equipment and site hardware to ensure Netwatch remains a technological leader in protection systems.

The entrepreneurial spirit of the company was acknowledged by the Taoiseach, when he welcomed the decision of Netwatch to invest in research and development in the current economic climate and stated the investment was "closely aligned to the Government's agenda in relation to innovation." "Significant investments in research and development are critical if we are to foster innovation in Ireland. Netwatch is a dynamic and energetic company, driven by innovation and commercialisation and it is exactly the kind of company that we want in Ireland as we build our Smart Economy and strive to recover from our current economic difficulties," said the Taoiseach.

"Our new R&D centre will allow us to continue to innovate with new applications and new technologies which will better protect our customers and their properties. These technologies include GPS tracking, audio visual detection, personal protector equipment and wireless perimeter security cordons to protect individuals and premises


In response to a site survey exercise where 30%-50% of the premises examined had defective cameras and inadequate lighting, Netwatch recently launched Managed Services which provides clients with the most advanced protection systems without the need for the company to invest in acquiring and maintaining equipment which will quickly become obsolete.

Olympics to provide protection for critical communications infrastructure at the 2012 Olympic Games. They have developed a unique wireless protection product for remote communication masts which is currently being trialed at several locations.

"Our new R&D centre will allow us to continue to innovate with new applications and new technologies which will better protect our customers and their properties."

"Technology is advancing rapidly and the life span of equipment is getting shorter. As we move from analogue to IP technology, even two year old equipment is becoming obsolete. Through Managed Services businesses are always protected with the most advance protection technologies" adds Walsh. "We are very confident about the future. This investment will position us for future growth not only in Ireland but in overseas markets and will afford us the opportunity to pursue larger and more complex contracts." The investment is already paying dividends. The company is currently in advanced negotiations with the London

Niall Kelly, Founde r and David Walsh , Founder and Ma Command Centre naging Di

rector at Netwatc

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To schedule please contact: Valerie O’Flynn TDS (Time Data Security) Ltd 01 466 3060 valerie.oflynn@tds.ie www.tds.ie


Maritime Security&Risk By: Billy Goodburn – RMS Consulting

Historic events have proven that no country in the world is safe against terrorists. Terrorist attacks can, for whatever motives, occur at any time and at any place. Even the shipping industry cannot escape that fact. The International Maritime Organisation (IMO), the international organisation that is responsible for the safety of the shipping industry in general, has issued a number of obligatory regulations and recommendations that constitute a framework within which maritime safety can be improved considerably. These obligatory regulations and recommendations are documented in an international agreement, the International Treaty for the Safety of Lives at Sea (SOLAS) and the accompanying code, the International Ship and Port Facility Security Code, also known as the ISPS Code. The Code has the following objectives: 1. Creation of an international framework for cooperation between states entering into a treaty, public bodies, local governments and the shipping and port industries to recognise the security threats and take preventive measures against security incidents relating to ships and port facilities in use during international trade; 2. Determination of the respective roles and responsibilities of the states entering into a treaty, public bodies, local governments and the shipping and port facilities on a national and international level to insure the maritime security;

56 56

3. A  ssurance for a timely and effective collection and exchange of information in the area of security; 4. P  rovision of a methodology to execute the security assessments in order to have plans and procedures available in order to be able to react on changing security levels; 5. T  o inspire confidence that adequate and appropriate maritime security measures have been taken. The ISPS Code contains detailed securityrelated requirements for governments, port authorities and shipping companies. It is intended to enable better monitoring of freight flows, to combat smuggling and to respond to the threat of terrorist attacks and piracy. Maritime security has come a long way since the introduction of the code, which has been in force since July 1, 2004. The regulations, allow for a wide range of security measures to be in implemented for both ships and port facilities. Each port facility and ship has an obligation to implement a security plan which addresses the specific risks relating to the shipping sector and security measures to be implemented to reduce such risks. These plans need to be updated annually and have to be approved by the Department of Transport (Maritime) and the local administrations (Port Authorities) responsible for the implementation and enforcement of the code at a National level. External organisations, who conduct compliance audits against the ISPS Code, also have to be registered with the Department of Transport (Maritime) and have an obligation to keep themselves up to date with the latest developments in legislation and trends relating to the risks. These organisations are known within the code as an RSO (Recognised Security Organisation). Current global trends indicate a huge increase in piracy threats that have an impact on

maritime security as a whole. Mariners are more at risk when transiting in the following areas: South East Asia and Indian Sub Continent Bangladesh Indonesia : Anambas / Natuna / Mangkai islands area, Belawan Malacca Straits Malaysia :Â Off Tioman / Pulau Aur / South China Sea. Singapore Straits : South China Sea : in the vicinity of Anambas / Natuna islands area. Vietnam : Vung Tau Africa and Gulf of Aden Lagos (Nigeria) Conakry (Guinea) Gulf of Aden / Red Sea: Somalia - northern, eastern and southern coast of Somalia. The attacks have spread and taken place very far reaching up to off Kenya, off Tanzania, off Seychelles, off Madagascar and in the Indian Ocean beyond 69 degrees east longitude and Arabian Sea / off Oman South and Central America and the Caribbean waters Brazil Peru - Callao Rest of the world Arabian Sea / Off Oman Indian Ocean (West & Central) Off Seychelles / Off Madagascar

Piracy: (a Global issue)

Some Statistics on Piracy & Robberies at Sea. A total of 406 incidents of piracy and armed robbery have been reported in the 2009 annual piracy report issued by the ICC International Maritime Bureau’s Piracy Reporting Centre (IMB PRC). The table below shows an increase in the number of attacks that have occurred from 2006-2009.


Crime:

2010 incidents to date: Twenty-six vessels were boarded during the first quarter of 2010, with 18 ships fired upon, 12 suffering from attempted attacks, and 11 vessels hijacked. A total of 194 crew members were taken hostage, 12 of whom were injured. The following map shows all the piracy and armed robbery incidents reported to the IMB Piracy Reporting Centre during 2010. If exact coordinates are not provided, estimated positions are shown based on information provided.

Terrorism: (Globally)

Statistics on Terrorism: The table below shows the number of terrorist incidents recorded globally to date for 2010. These incidents are not specific to the shipping sector, but rather indicate the level of risk terrorism plays in modern society. Month

January February March April

Number of Incidents Recorded 38 39 43 93

May

40

Whilst crime does not specifically fall within the remit of the ISPS Code, it has huge implications on the risks associated with maritime security. There is no obligation under the code to record general crime statistics, however best practise indicates that being aware of crime trends and communicating between facilities, it helps to reduce the levels of crime through the effective implementation of security measures. Within Ireland, general crime statistics, classified as minor incidents (in relation to the code) are recorded. These types of incidents include but are not exclusive to burglary, thefts, trespassing and criminal damage.

About RMS:

RMS Consulting is a leading provider of security consulting services specialising in company premises security audits, security procurement assessments and training for the security industry. RMS offers consultancy services to assist clients to provide safe and secure environments for their people, property and Profits. Making the right decision is crucial to the success of any business, however, when it comes to security this usually requires specialist assistance. Many companies do not have in-house security experts or the available resources to do this.

RMS leads the way with the knowledge they posses and are able to offer a high standard security consultancy service. Experienced consultants will meet with you to fully explain the range of No of Fatalities Number of options that might Injured Persons be available to you, to provide security 295 677 assessments, advice, design, 348 1028 project 457 1335 management, and 638 1851 documentation 257

962

*note – statistic for May are correct as at the time the article was written

= Actual Attack

= Attempted Attack

for your home or business.Some of the services provided are: 1. Risk Assessments 2. Security Audits 3. Security Surveys 4. Investigations 5. Project Management 6. Security Design 7. Internal Auditing 8. Health & Safety Inspections & Audits 9. Business Consulting 10. Loss Prevention Solutions 11. Training Services 12. ISPS Auditing • Conducting Site Security Surveys • Conducting Port Facility Security Assessments • Conducting Ships Security Assessments • Development of Policies, Plans and Procedures • Development of Port Facility Security Plans • Development of Ships Security Plans RMS is currently working with SEEK Academy to develop an online course for Maritime Security to address growing need for training in this area globally. This online programme with be delivered online through www. seekacademy.com providing employers with a compliance record of training delivered whilst giving employees access to their training 24/7, anytime, anywhere.

For ALL Enquiries: Telephone: (+353) 1-902-2342 Mobile: (+353) 87 1314682 Skype: billy.goodburn Email: info@rmsconsulting.ie www.rmsconsulting.ie

= Suspicious vessel 57


?

Are you putting your IT security at risk Too many are, according to 8 Solutions managing director, Amit Mehta Working in business continuity or risk, there are many things you simply don’t want to hear, “a server has gone down” is probably one of them and maybe the one you dread most. For some, a server packing up, even for a short time, would be a disaster, for others it would merely be a big inconvenience. But, regardless of the severity of the problem it causes, you would need to know how and why it happened. You will have a responsibility to get to the bottom of the issue and find out exactly what caused it. Warranties would be called upon, assessors could be brought in, answers would be needed and blame assigned.

As well as dust, both corrosive and inert, there are many other different types of contamination which only a specialist will be able to identify. Now imagine the warranty provider has assessed the facility and deemed your warranty is void due to levels of contamination which exceed those laid out in your agreement. This might seem like an extreme scenario but in reality, a large number of facilities, both large and small, are currently running this risk. Warranty invalidation is just one area that managers need to consider. The risk of contamination due to insufficient professional cleaning could already be having a serious affect on many areas of the business. Rising power consumption and soaring costs, increased downtime and falling overall efficiency are all serious issues which can be caused by contaminates infesting a facility, data centre or comms room. At this year’s Ashrae Winter Conference, in Chicago, IBM’s senior systems and technology group engineer Joe Prisco, published a white paper

58

on precisely this topic. As he described, any type of contamination can cause serious problems but he started his talk with the biggest culprit, dust (or chemically inert dust to be specific).

Chemically inert dust is by far the most common cause of problems; produced by the obvious sources like dead skin cells and clothing fibres but also from some slightly less obvious places, like cardboard packaging and even ink residue from printers. If left, this type of dust can have serious consequences, clogging server intakes and affecting their ability to regulate temperature; meaning more power is needed to cool the servers and keep air flowing, increasing your power bill and affecting your bottom line. In time, these issues only get worse and if not addressed will eventually result in server failure, potentially invalidating your warranty in the process. This is becoming an even bigger issue as servers become increasingly more powerful, requiring more air to be circulated for cooling. This results in fans and air conditioning systems working even harder to compensate, in the process spreading dangerous contaminates further and increasing electricity consumption. These issues are equally prevalent in facilities of all sizes, from smaller office based comms rooms to the largest data centres - contamination does not discriminate towards just one group. To use a recent example, one major UK telecoms company, who acquired an existing data centre that wasn’t up to


their standards, called in professional cleaning specialists to provide a full deep clean of the whole facility. The results not only brought the data centre in line with warranty and company standards but increased power utilisation efficiency (PUE) by almost 1.3%. That may seem like a fairly small percentage but when you consider a facility larger than a football stadium, where 60% of its total budget is consumed by energy requirements, you start to realise the affect professional cleaning can have. Professional data centre cleaning may still be seen by many as a non essential cost, rather than at the forefront of risk management, but it is this frame of mind that has the potential to cause severe problems in years to come. As a multinational business services company recently discovered, when its server popped due to zinc whisker contamination – ignoring the problem is simply short sighted and potentially far more costly. Regular use of a professional deep cleaning specialist has many benefits and is a highly cost effective way of maintaining business continuity and improving return on investment of costly capital equipment. It is important to remember that not all contamination is visible to the naked eye and even in an environment which looks clean, damage could be occurring. Particle count devices are often used to measure contamination microns per cubic metre in line with ISO standards. Larger, professional, more accurate devices are able to pull in a full cubic metre of air from several points around the facility and calculate the contaminate count based on an average of all the information. This information can be used, along with other tests, to determine the level and varieties of contamination existing in the facility. As well as dust, both corrosive and inert, there are many other different types of contamination which only a specialist will be able to identify. From zinc whisker fragments, which occur on bare metal surfaces coated with zinc in the galvanisation process, to contamination caused by construction or refurbishment and even vermin. Although a general cleaner may be able to see many of these, it requires a specialist with the appropriate equipment and training to

fully remove each and all contamination types. The value of professional facility cleaning is today still grossly underestimated and it is unfortunate that it will likely take a major failure, before many organisations regard the service as key to business continuity and the long term efficiency of their facility. As facilities and data centres continue to grow exponentially and become even more vital to a business’ operations, the risks from contamination rise proportionately and it is those who ignore those risks who will see their businesses suffer in the long term.

Top tips for risk prevention: • Only use professional data centre cleaning companies Choose a company which uses only a permanently employed, highly trained team – who have also been police checked to work in secure environments. Ensure any materials its employees use are specifically designed for the purpose and are chemically inert. Strong chemicals and water have the potential to cause corrosive dust, which could contain ionic chemical compounds like sulphur and chlorine salts, which, when wet, become corrosive or can create short circuits within equipment.

• Ensure all relevant staff are properly trained and adopt best practice Simple ideas, like creating a check list to be performed on set days each week, can have a big affect on contamination levels. These should include: •R  emoving all visible debris before leaving the facility each night •C  onducting a weekly spot check or white glove check to ensure dust levels are at the required level •E  nforce a policy of over shoes being worn at all times inside and removed upon exiting the facility •M  aking sure tack mats are in use at entrances and changed regularly •C  hecking underside of raised floor panels for a bronze sheen – a sign of Zinc Whiskers. •C  hanging Hepa filters in air conditioning systems on a monthly basis

• Minimise exposure between professional cleans Having strict rules on what can and cannot enter the facility will help to limit the level of contamination between professional visits. Banning all food and drink stuffs, as well as removing all packaging outside the facility, may seem like simple and obvious tips but rarely are they enforced as strictly as they should be. Limiting the number of personnel who have access is another important rule, if there is no need to be in there, don’t be. Removing all unnecessary equipment and work stations will also help stop people feeling it is acceptable to remain inside.

59


Hand Arm Vibration Syndrome (HAVS) Robert Tailby, Loss Control Specialist with Chubb Insurance, answers some commonly asked questions about a problem that some companies are still not dealing with adequately. What is it?

How do you get it?

second squared averaged over an

Any work activity that transmits

8 hour working day. The accepted

Hand Arm Vibration Syndrome (HAVS)

vibration to the arms and hands could

way to express this is 5 m/s2 A(8).

refers to a range of health effects

create a risk. This includes using

Although the overall maximum dose

that happen when the nerves, blood

hammer drills, sanders, grinders, disc

limit is 5 m/s2 A(8), employers have

vessels, muscles and joints of the

cutters, rotary polishing tools, and

to take action to reduce vibration

hand, wrist and arm are damaged by

concrete breakers, as well as hand-

exposure if their employees dose

prolonged exposure to vibration.

guided equipment such as powered

exceeds 2m/s2 A(8).

lawnmowers, chainsaws, hedge What are the effects?

trimmers, floor sanders and the like.

If the magnitude of vibration from a

The most well known symptom of

Regularly using this type of equipment

particular tool or process is relatively

HAVS is vibration white finger (VWF).

for prolonged periods is a common

low, it will take a long time for a

During an attack of VWF, sufferers

cause of HAVS. Holding materials

worker’s exposure to reach the daily

fingers go numb and turn white

being processed against machines

dose limit; if it is high, the limit

(blanching), and then become red

such as bench-mounted grinders,

could be reached quite quickly. For

and painful as they recover. These

pedestal grinders and polishing mops

example, if a tool vibrates at 3 m/s2, a

symptoms are often brought on by

can also create significant vibration

dose of 2 m/s2 A(8) will be reached in

cold or wet conditions. People with

exposures.

around 4 hours, but if the magnitude

HAVS also experience: • pain in the wrists (Carpal Tunnel

of vibration is 10 m/s2, the same dose

How much vibration causes HAVS?

will be reached in only 30 minutes.

complicated. All that most of us

How do I know if there is a problem?

need to know is that there is a legal

If your tools and equipment are

• loss of grip strength

maximum daily vibration dose limit.

relatively new, the manufacturer

• tingling sensations (pins and

If workers’ vibration exposure is kept

should be able to tell you how much

below that limit then the risk of HAVS

vibration they are likely to generate.

will be low.

By timing how long people use each

Syndrome) • pain or loss of sensation in the hands or fingers

needles) • loss of manual dexterity (can’t do

The science of vibration is quite

fine work, or pick up small objects) • loss of sense of temperature in the

piece of equipment you can work out The unit of measurement for vibration

their likely vibration dose1. If it looks

is meters per second squared (m/

like the exposure might be at or near

s2). Vibration dose is calculated by

the dose limit, you should do a more

With prolonged vibration exposure,

combining the magnitude of the

in-depth study.

these effects become irreversible.

vibration in m/s2 with how long

fingers

60

someone is exposed. The overall legal

If you can’t get exposure data from

vibration exposure dose limit for an

equipment manufacturers, or the

individual worker is five meters per

vibration arises from how you do the


work rather than the equipment itself, you may need to have measurements taken by a specialist company. You

What medical support do I need? If workers vibration dose is above 2

could also use one of the proprietary

m/s2 A(8), you will need to undertake

vibration dose measuring systems that

health surveillance. You should

are now appearing on the market.

also screen prospective and new employees to ensure that they do not

As a guide, some typical vibration

already have any HAVS symptoms,

magnitudes are2:

and to check their employment history

Equipment Chainsaw: Sander: Hammer drill: Road breaker:

Typical vibration magnitude 6 m/s2 8 m/s2 9 m/s2 12 m/s2

Approx time to reach daily dose of 2m/s2 A(8) 1 hour 30 mins 50 mins 40 mins 25 mins

However, these are only indicative

for previous vibration exposure.

figures – the tools and equipment that

There are also some health conditions

produce the worst vibration exposures

that make people more likely to

may not be those you expect. In

suffer from HAVS. Seek advice from

a polishing shop run by a Chubb

a qualified Occupational Health

insured, it was the smallest, lightest

professional if vibration exposures in

hand-held polishing mop that created

your workplace exceed the 2 m/s2

the highest exposure levels. The

A(8) dose threshold.

larger, heavier mops produced much lower doses.

What steps can I take to control vibration exposure? • As far as possible, get rid of tools,

Where can I get more information? Health & Safety Authority Guide to the Safety, Health and Welfare at Work, (General Application) Regulations 2007, Chapter 2 of Part 5:

equipment or processes that expose

Control of Vibration at Work – free to

workers to hand arm vibration

download from the HSA web site at:

• Change or adapt working methods

www.hsa.ie

to reduce the need for vibrating tools and equipment to be used • Replace older equipment with newer

Health & Safety Executive L140 Hand-arm vibration -The Control of

kit that produces lower vibration

Vibration at Work - Regulations 2005

levels and incorporates vibration

– free to download from the HSE web

reduction technology

site at: www.hse.gov.uk

• Check, maintain and service vibrating tools and equipment regularly to help keep vibration levels to a minimum • Limit workers exposure by limiting the time they do certain jobs or use certain equipment; guidance published by the UK Health & Safety Executive3 recommends a points system to help workers keep track of their vibration dose

1. www.hse.gov.uk/vibration 2. Health & Safety Authority Guide to the Safety, Health and Welfare at Work, (General Application) Regulations 2007, Chapter 2 of Part 5: Control of Vibration at Work 3. Health & Safety Executive L140 Handarm vibration -The Control of Vibration at Work - Regulations 2005

61 61


AIRM Seminar AIRM Semi February Risk Manager

Risk Manager

by Peter O'Toole

by Peter O'Toole

The relatively new issue of the use of pyrite in buildings foundations was the subject of a seminar presented by Kevin Currivan of OSG Loss Adjusters

Ian Davis, Martin Stairs & Ronan Meghen

Martin Stairs is a former President of the ISIA and a member of the board of the Private Security Authority ( PSA). He made a presentation to AIRM members giving us an update of security issues of interest. In his role with the PSA he outlined the licensing programme applicable to the following: • CCTV Installers and Central Monitoring Stations staff • Security Supervisors in all companies • Event Security • Locksmiths • Access Control • Security Consultants • Security Suppliers Martin expressed a personal opinion that there were too many Central Monitoring Stations and he feels there will be serious contraction in their numbers over the next few years.

Pyrite in particular has been used in the recent past as a foundation material in some house building. The difficulty with using this material is that it oxides in the presence of moisture and oxygen and can cause the stone fills to swell and the foundation slab to lift and crack if the amount of pyrite exceeds certain levels. With the difficulties that are occurring there a now a number of legal actions currently being taken against developers and quarry owners. The Seminar was extremely well attended with extra seating required for the vast number of members. Kevin’s presentation outlined the various issues involved in using pyrite as a foundation material and there was a very lively discussion amongst the attendance.

After a short coffee break the second part of his presentation covered EN50131 and new technologies. He made an interesting observation that while crime in Ireland is increasing it is in fact decreasing in the UK. However also in the UK crime against the person is increasing and feels that the same pattern will following in Ireland. Throughout his presentation Martin engaged with the audience and this resulted in a lively and informative meeting for all in attendance. Dan Managhan, Len Kelly & Michael Nicholson

62


inar March

"... there a now a number of legal actions currently being taken against developers and quarry owners... "

Peter O’Toole, Vincent Murphy & Jackie Lacey

Hugh Sexton, Stephen Heffernan & Michael Brennan

Michael Walsh, Norman Thompson & John Hamilton

John O’Reilly, Grealdine Dempsey & Lesley Doyle

John Shiel, Edmund Williams & Barry Wright

63


Appointments & Recruitments Export Sales Manager In our effort to establish Access Control Technology (ACT) Ltd. as a leading manufacturer on access control products internationally, ACT is delighted to announce the appointment of Serge Tureau to the position of Export Sales Manager. Serge comes to ACT with a wealth of experience in international sales and business development. A French national, Serge holds a degree in International Business and is fluent in a number of European languages including, Spanish, Dutch as well as his native French. Serge has been selling products to the building sector and related industries for the past 15 years and has held managerial positions in the Netherlands, France, England and Ireland.

Now recruiting for a

Technical Support Agent The position of Technical Support Agent is telephone based offering hardware and software support to installers of ACT equipment. The role also involves training installers on ACT products and testing new products as they are released.

You may be

required to visit a customer’s site on occasion.

Serge Tureau Export Sales Manager Phone: 086 037 2688

If you have at least a diploma in a science discipline

E-mail: serge.tureau@accesscontrol.ie

and are looking for an exciting opportunity with a dynamic and progressive company visit our website at www.accesscontrol.ie for a full job specification.

Speaking about his recent appointment, Serge commented “I am looking forward to building on ACT’s success in the Irish and UK markets and growing ACT’s business internationally.

An attractive package is available to the right candidate.

Access Control Technology, Unit C1, South City Business Park, Tallaght, Dublin 24. t: 353 (0)1 466 2570 w: www.accesscontrol.ie

Access Control Technology, Unit C1, South City Business Park, Tallaght, Dublin 24. t: 353 (0)1 466 2570 w: www.accesscontrol.ie

ge Tureau Export Sales Manager.indd 1

22/04/2010 Technical 17:00:52 Service Agent Position.indd 1

POWER-PLEX are pleased to announce that Erwan Kermarrec

22/04/2010 16:48:2

SANYO has appointed David Hammond as European Sales Manager for its CCTV division.

has been appointed to the position of European Marketing Executive. He will be responsible for dealing with the company’s existing European customer base and also with developing new market opportunities for the company in Europe and the Middle East. Erwan, who is French by nationality, is also a fluent Spanish speaker and has had a number of years experience in various Sales and Marketing areas, both in France and abroad. He can be contacted by email at erwan@power-plex.com

In his new role David Hammond will be responsible for developing the European sales channel for SANYO’s extensive CCTV product range and for ensuring that SANYO’s distributors throughout Europe are provided with the highest levels of pre and post sales support. Commenting on his appointment, David said: “I am delighted to be given this exciting career opportunity to add to the success of one of the industry’s strongest brands. The timing could not be better with interest in SANYO’s competitively priced HD camera range growing daily. David, who has worked within the electronic security industry for almost thirty years, was previously Western Europe Sales Manager for Samsung Techwin.


w

Safe & Secure

HKC Ltd. Parkway Business Centre, Ballymount, Dublin 24, Ireland. T: 353 1 456 7007. F: 353 1 456 8332. E: sales@hkc.ie or visit us at www.hkc.ie

www.hkc.ie

Reliability by Design!


Wirefree Network Access Control System

World’s First Wirefree Grade 3 Intruder Alarm System

Seamless integration on secure wirefree network of Access Control and Intruder Systems Head Office: No. 1 Turnpike Business Park, Ballymount, Dublin 22, Ireland Main Office: +353 (0) 1 524 2691 Sales: +353 (0) 1 524 2690 Email: info@globalsecurity.ie UK Office: Centre Court 1301 Stratford Road, Hall Green, Birmingham B28 9HH, UK

www.globalsecurity.ie

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Spring 2010 edition of Risk Manager Magazine

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