Security | Fire | Risk Management
Irelandâ€™s Security, Fire and Risk Management Magazine
Magazine of the AIRM
Volume 13 | Issue No. 1 | Price â‚Ź4.00 |
Contents Risk Manager
CCTV & Access Control Licensing to Commence in October
Top 10 Advantages of IP Surveillance over CCTV
Preventing Theft from Shops
Insurance Industry Faces on-going Challenge from Technology Claims
IP Predictions for 2012
Bandwidth Requirements for Video Security Applications
Recognising your Power in Every Situation
Confined Spaces - The Hidden Hazard
When I get Older
Safe Height at Work
The Danger to Spray Painters
Risk & Business Continuity for SME’s
Updated daily • www.riskmanager.ie Published by
Rosebank Media Phone: +353 1 6580389 E-mail: email@example.com
Editorial board John Hamilton Peter O’Toole Ann Daly
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Risk Manager is the quarterly magazine of the Association of Irish Risk Management (AIRM). The magazine is circulated among AIRM Members, Security Manufacturers, Distributors and Installers, Facilities Managers, An Garda Siochana, Insurance Companies and Brokers, Local Authorities, Fire Safety Companies, Loss Adjusters, Health & Safety Companies, Training Companies, Entertainment and Leisure Industry, Financial Institutions, Construction Industry, Government Departments involved directly or indirectly with the Irish Security Industry and Risk Management. Views expressed by contributors or correspondence are not necessarily those of the AIRM or Rosebank Media and neither accepts responsibility for them. Risk Manager welcomes product news, contract awards announcements, company news, appointments, press releases, etc, email details to the address above. Companies or individuals wishing to subscribe to the Risk Manager magazine can do so by contacting Rosebank Media.
Global brands Local knowledge Nationwide Distribution
National Sales and Distribution Boyle Business Park, Deerpark, Boyle, Co. Roscommon P: 071 9663893, E: firstname.lastname@example.org Dublin Trade Counter 4055 Kingswood Ave., Citywest Business Campus P: 01 4699115 Training on Gate Automation and Control Products available by arrangement. Call 01 4699115 to avail of this Service
Chairman's Column members’ daily schedule; or shortening the duration of the seminar without compromising or diluting the technical value of the seminar. The survey findings will be instrumental in determining our seminar programme for the Autumn/Winter season. We are always open to suggestions you may have regarding the working of the association or in the selection of seminar topics, so email info@airm. ie with any suggestions, criticisms or comments you may have.
Serving the interests of our members is the central concern of the managing Committee and whilst we are busy arranging seminars for the coming months, we need to take a step back to ask our members whether we are striking the right notes. Member feedback In order to ensure that the format, delivery and technical content of our seminars meets our members expectations, the Committee conducted a short survey asking you for feedback on ways the association can improve the way it operates. For example, our seminar programme is designed not only to provide technical briefings to our members, but provide a forum for discussing the merits or intricacies of risk mangement protocols with experts in their field. However, we were conscious of time constraints and job demands placed on our members, it was a worthwhile exercise to re-examine whether we needed to build greater flexibility into our seminar programme, for instance by arranging seminars during non-core hours (e.g. arrange a breakfast, lunch or evening seminar) to limit the disruption to our
Our seminar programme continues to address a broad range of topics to reflect the varied interests of our members with seminars addressing the issues of cybercime; retail security, and working at height. In our February seminar, our members gained an insight from Nelson Lindsay, Nelson Lindsay Agencies, an industry expert, in specifying the correct slip resistance of ceramic floor finish. Nelson outlined the multitude of factors that the manufacturer and risk manager must consider, such as whether the environment will be dry or wet; the person shod or unshod; the steepness of the gradient; the speed of travel; and level of mobility. A testament to the complexities involved is the absence of a universal testing standard. Although the German DIN standard currently provides a workable industry recognised solution. Nelson also stressed the equally important, and often overlooked aspect of a comprehensive and robust cleaning regime, which is necessary to ensure the floor is properly degreased to remove the slippery film built up from poor dry-mopping/cleaning down procedures. Nelson’s involvement in post-loss accident investigations usually revealed poor cleaning procedures as the main contributory factor in a civil liability claim. In the second part of the seminar, Joe Kelly, Ensafe Ltd., described to members the various practicalities in selection the appropriate personal protective equipment, including fit testing, care, maintenance and disposal of equipment.
Members can download the speakers’ presentations from the website from this link www.airm.ie/downloads
March Seminar Our March seminar was of particular interest to managers responsible for the safety and wellbeing of staff, and also to professional consultants, as Louise Kidd, Chartis Insurance, addressed Directors and Officers Liability and Professional Indemnity Liabilty insurance covers. Louise addressed the compliance or regulatory requirements for incepting cover, the terms of cover, policy limitations and exclusions, as well as developments in the marketplace. The second segment of the seminar addressed the legacy of exposure to asbestos, taking the perspective of the employer in arranging a survey, determining the available strategies in contending with the risk, such as encapsulating, removing and disposing of the carcinogenic material. Full details are available to download on our website www.airm.ie
Annual Golf Outing Finally, I am delighted to announce our annual golf outing will take place on Friday 25th May at Killeen Golf Club, Kill, Co. Kildare with tee off times between 1pm and 2pm. There is a €50 cover charge, which will include the green fee and a steak meal. The AIRM will sponsor the prizes. If you are interested in playing please email info@airm. ie. This social event offers an opportunity to network so non-members, who may be colleagues or business associates, may be invited as well.
We are a to sugg lways open e may ha stions you the wor ve regarding kin associa g of the tio in the s n or el of sem ection inar topics.
GVD named as Distributor for Ireland and UK for Agent Vi’s Video Analytics Solutions Agent Vi, leading global provider of comprehensive video analytics solutions, has appointed GVD as a new distributor for the Irish and UK markets. As the specialist value added distributor of IP technology, GVD offers products from leading companies who are specialists in their field, such as Milestone Systems, Paxton, IQinVision and ACTi. With the addition of Agent Vi’s products to its portfolio, GVD is positioned to offer the complete package of best-in-class, end-toend surveillance solutions to their customers. Agent Video Intelligence (Agent Vi™) is a leading provider of open architecture, video analytics software deployed in a variety
GVD will be offering the full range of Agent Vi’s video analytics solutions including Vi-System, Agent Vi’s realtime detection and alert software, Vi-Search, Agent Vi’s video search and analysis software, and Vi-Search Offline, the recently released forensic search tool which enables import of video clips for automatic search and analysis. Agent Vi’s products employ an open architecture approach, allowing end users to employ solutions that match their individual needs. Gordon Smith, Managing Director from GVD comments, ”With the
“With the increase in IP video surveillance sales by over 30% last year in Ireland alone, we wanted to partner with a world leading video analytics product ...” of security, safety and business intelligence applications worldwide. Solutions offered extend from real-time video analysis and alerts to forensic search and post-event analysis, and are fully integrated with multiple third party edge devices such as IQinVision and video management systems like Milestone Systems.
increase in IP video surveillance sales by over 30% last year in Ireland alone, we wanted to partner with a world
leading video analytics product to further bring the benefits of IP solutions to our Irish and UK customers. As Agent Vi is a Milestone Solution Partner they were the natural fit for GVD. Video analytics allows security integrators to offer additional services to their clients to create more intelligent and safer security systems”. www.gvd.ie
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Industry News IC Realtime open its first UK office
Surveillance experts IC Realtime Ltd. has set up its first UK office at the Surrey Technology Centre, part of the Surrey Universities Research Park in Guildford, after receiving assistance from UK Trade & Investment (UKTI).
The company, the UK arm of the IC Realtime Group, is a global leader in the design and manufacture of advanced visual surveillance solutions, with its head office in North America. It already trades in established markets in Europe, the Middle East, Africa and the Americas, and has now launched its products in the UK. Advice and support in setting up the new base were provided by UKTI’s Paul Caplis and Dennis McGlynn, and by Julian King, British Ambassador to Ireland. “The establishment of IC Realtime UK has proven to be a brilliant and rewarding investment for the company. The initiative is strategically aligned
to the company’s corporate vision and goals with regard to future development and expansion,” Paul McKenny, CEO, commented. “We carried out our due diligence on the UK market and have found a demand for our product range. Our unique selling points of quality, accessibility and affordability are a perfect match for a large, demanding and mature CCTV market.
IC Realtime has now recruited a number of professionals for its Guildford site and hopes to take on further employees within the next 12-18 months as its market share expands.
“Our research indicates a wealth of local talent available in the market place and an enormous appetite for our products and services. We look forward to a bright and positive future.”
“The help and assistance extended to us by Ambassador King and UKTI was first class. Their ‘can-do’ culture and positive disposition were catalysts that triggered our commitment to make this investment.”
LEGRAND RESPONDS FIRST TO REGULATION CHANGES
Legrand has demonstrated why it is fast becoming a major player in the Irish cable management market by responding first to an amendment to the 17th Edition Wiring Regulations that means the vast majority of metallic cable trunking systems are no longer suitable for use with single insulated (non-sheathed) cables. BS7671: 2008 – Amendment No. 1: 2011 came into force for all new designs on January 1st, 2012 and Section 521.10.1 stipulates the need for trunking to deliver IPXXD or IP4X protection when used with single insulated (nonsheathed) cables – something that standard IP30 rated
systems do not deliver.
When launched, Legrand’s Salamandre distribution trunking was the only system to meet the IP4X requirements of the 17th Edition amendment. This was achieved through the introduction of a cover strap, which is simply connected to each coupler over the joint between two lids, and a new range of IP4X fittings that integrate fully with existing lengths and accessories to deliver a fully compliant solution. To reinforce the success of its fast fit trunking launch last year, the new range has been designed with speed of installation as a key factor. Legrand has backed up this timely development by
launching a new CPD course. A guide to specifying and installing metallic cable trunking systems is available now and can be delivered in house or at another suitable location. The new course is one of many provided by Legrand.
Peter Mulligan, Legrand’s national sales manager for Ireland, said: “It is important to note that the regulation changes impact on all installations that use single insulated (non-sheathed) cables, which are probably the most commonly used cables in both Ireland and the UK.” “For all other cable types, our existing trunking ranges, including our regular fast-fit Salamandre distribution trunking, are still fully compliant with the 17th Edition Wiring Regulations.”
For further more on Legrand’s Salamandre trunking and its new CPD course call 01 295 4465 or visit www.legrand.ie
Quick off the mark – Legrand’s new IP4X Salamandre solution
PowerMaster PRO-Fit Kits
Going Further with Wireless The strongest wireless technologies. Outstanding range and functionality. Superb reliability. Designed for demanding applications, PowerMaster is the smart choice of professional installers.
PowerG Technology for life
Compact, 30-zone, wireless home security and safety system for large residential and SOHO installations
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ÂŠ 2012 Tyco International Ltd. and its Respective Companies. All Rights Reserved.
ADI Global Distribution Call for local branch details: +353 (0)1 450 1366 www.adi-global.co.uk
Irish Security Distributors +353 (0)29 69 173 +353 (0)1 2999 000 www.securityproducts.ie
Northwood Technology +353 (0)1 860 1880 +353 (0)1 860 1882 www.northwoodtechnology.ie
Industry News Risk Manager
Wood Communication hold a 1 day Mobotix Sales Workshop Commenting on the huge success of their recent 1 Day Mobotix Sales workshop at their Training Facility in Dublin, Keith Mahony, MD of Wood Communications stated, “The idea behind the day was to introduce some new and existing customers to the Mobotix Solution and concept. On the day not only did we discuss the product offering on the hardware element from Mobotix which most vendors tend to do, we discussed in detail the value added layer which Wood Communication can offer in bringing a solution together. We also discussed how we can assist in the whole sales process from inception to completion. In essence we are an extended part of your sales team and want you to succeed and look competent with your end clients. We can now offer through our services wing, the design of a Mobotix System, Configuration, Commissioning and Maintenance of a system on a continuous basis. In addition to this we launched one of our partners Remote Guard monitoring, solution which is a new concept for remote monitoring solely for Mobotix Cameras. On the day we had partners in attendance that reiterated their positive experiences after utilising this value added service that Wood Communications are now offering. They can see the value added layer after their experiences. In today’s terms it is all about ROI on the capital expenditure for the System and we educate them to think vertically and not use price as a major obstacle, if the client
can gauge a sense of return on the solution this is half the battle and this is where Wood Communications can assist in this process, so do not fear the possible barriers that may lie ahead we can speak with experience in overcoming these. Dominic Chapman, BDM for Mobotix UK & Ireland thanked Wood Communications, he also thanked Ronan Barrett for his input and openly sharing his MOBOTIX experiences which cemented the capability and integrity of the brand. Speaking at the event he said “Finally and most importantly, thank you to all the customers for giving us the opportunity to put forward a different solution on the table. Hopefully everyone learned something new by MOBOTIX and RemoteGuard.Eu and will take the opportunity to develop new solutions with us in the coming months. We are committed to the Irish market and see this as an emerging market which we will be putting continued focus on in the coming months ahead. We intend rolling out these workshop events across Ireland over the coming months so if you think you might be interested in attending just email your details to email@example.com and we will add you to our mailing list”. Wood Communications are now the sole distributor for Mobotix in Ireland
Clear Vision Systems based in Donegal, Ireland’s newest specialist CCTV Reseller, has been appointed by GRUNDIG CCTV as their exclusive Distributor for Ireland and Northern Ireland.
Sylvester Hiemstra, the founder and MD of Clear Vision Systems Ireland, has been involved in the Security Industry for over 20 years in many different Sales roles. In September of 2011, after a meeting with the people behind GRUNDIG CCTV, Sylvester decided to start his own business specializing in the distribution of quality CCTV products. Based on his experience and track record within the industry, GRUNDIG CCTV offered Sylvester and Clear Vision Systems Ireland an exclusive arrangement for the Irish markets. “To make a difference in an already crowded market place I knew we had to offer exceptional value for money, product quality and service levels to be successfull. With GRUNDIG CCTV we found the right partners as the GRUNDIG product line consists of very high quality and well engineered products throughout. GRUNDIG CCTV covers Analog, IP/MegaPixel and HDcctv technology which means that we can provide our customers with bespoke solutions for any End User requirement no matter how big or small. As we know our products inside out we can provide the Installer with the best possible service
and technical support, whether this is assistance with programming a router or remote securing of CCTV footage, it is all part of our excellent service. We might have started in a very difficult time where economical hardship is in the news on a daily basis, but our customers have recognised that quality is key especially in CCTV and we have gone from strength to strength. ” As well as GRUNDIG CCTV, Clear Vision Systems also managed to scoop an exclusive arrangement with ALNET Systems, manufacturers of world leading DVR/NVR software and Hardware including NetStation, NetHybrid and NetHD VMS software.
For more info contact Sylvester directly on 086 0229232 www.clearvisionsystems.net www.grundig-cctv.com www.alnetsystems.com
New Separate Battery Pack for LEDs New battery pack option now available allows for status LEDs on your Wireless External Sounder
Two-way wireless communication Contains batteries Polycarbonate housing Strobe lens available in blue & red Horizontal & vertical mounting Resin protected electronics High intensity LED strobe Diagnostics mode for ease of fault finding Illuminated terminal blocks Alignment indicator Rawl plug, screw & screwdriver holders Available with individual company logos Permanent 12V input available No DIP switch settings required Batteries: 6x CR123A 3V Lithium Sound: 109dB at 1m Transmit Current: 41mA Strobe Current: 12mA Siren Current: 550mA Temperature: -25 to +60Â°C Weight: 1,225g Size: 368mm x 228mm x 58mm EN 50131-4 EN Grade 2 Environmental Class IV
Safe & Secure
Quiescent Current: 10ÂľA
HKC Ltd. Parkway Business Centre, Ballymount, Dublin 24, Ireland. T: 353 1 456 7007. F: 353 1 456 8332. E: firstname.lastname@example.org or visit us at www.hkc.ie
by Geraldine Larkin, CEO, Private Security Authority
CCTV and Access Control Licensing to commence in October
PSA Announces Start Date For CCTV And Access Control Licensing And Launches Public Consultation On Future Standard For Security Guarding, Door Supervisor and Event Security
CCTV and Access Control Licensing to commence in October
The 1st October 2012 has been set as the critical date for the licensing of CCTV and Access Control. From that date all those installing, maintaining and repairing CCTV and Access Control systems will require a Private Security Services Licence. The extension of licensing to CCTV and Access Control is a major milestone for the Authority and marks the completion of licensing for contractors in the electronic security sector. The licensing of these new sectors has been in development for several years and has involved consultation with all the industry stakeholders. As a result we now have a licensing system that serves the needs of regulation and the industry. The application process for the new sectors will be the same as that for current licences. Contractors seeking a CCTV or Access Control licence will be required to complete an application form and Garda Vetting form, pay the prescribed fee (where applicable) and provide a valid tax clearance certificate and auditors turnover certificate. Applicants will also be required to provide evidence that they meet the standard requirements set down by the Authority or are in the process of doing so. As with all of our licensing, these new sectors will be underpinned by standards
which must be attained by contractors. For Access Control, contractors will be required to obtain SR40:2005 while for CCTV, contractors will be required to obtain PSA 2006_12 Requirements for CCTV Installation as well as SR40:2005. PSA 2006¬_12 has been developed by the Authority in conjunction with the industry and An Garda Siochana. The Certification Bodies who audit for PSA licensing have been briefed on its contents and the document will be published on our website shortly, www.psa.gov.ie. Licensed Intruder Alarm Installers will be able to add the CCTV and Access Control sectors to their existing licence at no additional licence fee provided they don’t move into a higher licence turnover band and meet the licensing requirements. In addition, existing licence holders will be able to synchronise the scheduling of their certification audit for the new sectors with their existing intruder alarm audit. Where the EN 50131 compliance audit is not scheduled until after the 1st October 2012, the Authority will issue a licence on foot of a letter from the Certification Body confirming that the licensed contractor has registered for CCTV/Access Control. The scheduled EN 50131 audit arrangements can then encompass a compliance audit(s) in respect of CCTV and Access Control.
This arrangement will help to minimise compliance costs for licence holders. The Authority recommends that licensed installers lodge their applications well in advance of the October 1st to ensure that they hold a licence for all required sectors by the critical date. The Authority hopes to be in a position to begin issuing licences in August. While preparing the statutory regulations to introduce licensing to these sectors the Authority has also addressed the issue of contractors who cannot obtain the EN 50131 standard because they have no alarm installations. Details of the licensing requirements for these contractors will be announced shortly.
Public Consultation On Future PSA Standard
The Private Security Authority has launched a public consultation on “A Standard for PSA Licensing – Future requirements for the licensing of services relating to Security Guarding, Door Supervision and Event Security”. Currently the PSA requires conformance with the I.S. 999:2004 Guarding Services Standard as part of the requirements for PSA licensing of contractors in the security guarding and door supervisor guarding sectors. This standard predates licensing
and much has changed over the past 6 years since licensing was introduced. Early in 2011 the PSA convened a review group comprised of industry representatives including employers, employees, certification bodies and industry trainers to undertake a review of the current standard in the context of making the standard relevant to licensing and improving the service provided to clients. The introduction of PSA licensing in 2006 resulted in the PSA adapting the voluntary I.S. 999 Guarding Services standard as a compulsory part of the new licensing regime. By 2011 after 5 years of licensing it was considered timely for the PSA to look at the standard again in the light of PSA experience and the security guarding sector’s needs going forward. Following the work of the review group and consultation with other parties the PSA has developed a discussion document entitled “A Standard for PSA Licensing –
Future requirements for the licensing of services relating to Security Guarding, Door Supervision and Event Security. The draft document is divided into four parts; part 1 covering common provisions (such as organisation, staffing, training and operations) and the three other parts each covering provision of guarding, door supervision and event security services. The PSA has now invited the industry and other interested parties to participate in the development of a future standard. The discussion document is available for public consultation on the PSA website and submissions and comments are invited from all interested parties before the public consultation period ends on Friday, the 27th of April 2012. I would invite all those with an interest in this area to consider the document and participate in the consultation. In particular, I would welcome submissions from clients of guarding, door and event security as the new standard will
• FAAC Gate Automation Equipment • FAAC Automatic Barriers • FAAC Swing and Sliding Door Operators • FAAC Automatic Bollards • FAAC Parking Systems Also Stocking a large selection of: Intercoms, Keypads/Access Control, Locks, Tools & Electrical Accessories, CCTV Cameras
Distributed in Ireland by: National Automation Ltd. Boyle Co. Roscommon P: 071 9663893 F: 071 9663890
4055 Kingswood Ave. Citywest Dublin 24 P: 01 4699115
E: email@example.com www.faac.ie www.nal.ie
determine how services are delivered in the future. When the consultation is completed the Authority will consider how best to proceed to the development of a new standard to underpin licensing.
Licensed Intruder Alarm Installers will be able to add the CCTV and Access Control sectors to their existing licence at no additional licence fee provided they don’t move into a higher licence turnover band and meet the licensing requirements.
Small Firms Association (SFA) Crime Survey Results The 8th National Small Business Crime Survey conducted by the Small Firms Association (SFA), shows that 57% of firms having experienced an increase in crime in the past two years, while 34% of businesses have been victims of crime on at least one occasion during the same time period. “Small business’s are spending billions of Euros on security provision and yet the incidence, extent, scope and costs associated with crime are increasing.”Patricia Callan, Director SFA. SFA 8th National Business Crime Survey reveals: • 57% of firms have experienced an increase in crime • 34% of businesses were victims of crime in the past two years
Respondents were drawn from all sectors throughout Ireland and 714 companies responded. 57% of respondents were of the opinion that crime has increased, while 33% viewed crime against business remaining static during the last two years.
The major forms of crime cited were as follows: 2012 2009 Theft of stock 35% 18% Burglary 32% 11% Criminal damage 30% 14% Theft of property 25% 10% Theft of cash 24% 13% Internal Fraud 10% 3% Credit/Cheque card 8% 9% Armed robbery/Syringe 3% 1% Extortion 3% 1%
• 40% of respondents were victims of crime on three or more occasions • Average cost per incident is €4,518 • Capital expenditure on crime protection for small firms is €2.02 billion • 13% experience crime while travelling on business According to SFA Director, Patricia Callan, “the business community is under constant attack from planned professional criminality. There is an enormous psychological price being paid by business people as crime is now more organised, more professional, more ruthless and more pervasive.” The costs associated with crime are increasing rapidly with the current survey showing the costs incurred per single incident of crime ranging from €100 to €35,000, with the average cost per incident being €4,518, an increase of nearly 55% on 2009 figures. The capital expenditure by respondents on security measures average €6,133 per company or a total investment of €2.02 billion per annum for all small businesses. Callan said: “a large part of the cost burden falls on retailers who are especially vulnerable to crime and find themselves spending large sums of money on security measures they can ill afford. While the use of intruder alarms remains the most common security system with nearly 81% of firms having a system in place, the survey indicates that as crime is becoming more sophisticated, firms are putting more complex security systems in place. The use of CCTV has increased to just over 53%, while the number of electronic access control systems have risen to nearly 37%. Firms also use alternative security services such as mobile and static security patrols; guard dogs and key holding services. Over 50% of firms test their security systems on an annual basis.”
Since the 2009 survey, theft of stock has increased by 17%; theft of property has increased by 15% and internal fraud increased by 7%. “Small companies who do not have the necessary internal controls in place are open season for fraud and theft. It must be treated as an everyday risk and firms who do not take preventive steps are exposing their business to serious losses,” commented Callan. 13% of respondents had experienced crime whilst travelling on business. Theft of property (55%) was the main form of crime however, credit card fraud, theft of cash and physical attack were also experienced. Over the last two years small firms have increasingly become the victims of a range of scams, identity fraud, phishing and data theft. 14% of all respondents were victims of scams, with 42% of those respondents experiencing overseas requests for use of bank details. The costs of these incidents ranged up to €30,000, with the average cost per incident being €3,767. Nearly 6% of firms had experienced on linefraud in regard to their company services/ products with the average cost being €7,000. Commenting on the impact of crime and the low rate of convictions achieved in Ireland relative to other jurisdictions, Callan stated: “as small business comes under ever increasing pressure to protect itself, the SFA is critical of the conviction rates being achieved in Ireland relative to other jurisdictions. The small business community is under constant siege from planned, professional criminality and the conviction rates being achieved in Ireland fall far short of what is being achieved in other jurisdictions, particularly the UK.”
“Figures available from the Gardai show that the annualised number of headline cases reported to the Gardai was 284,131. The number of convictions achieved was 41,792. From these figures it appears there is very little chance of Irish criminals ever being brought to justice, leaving the victims of crime in a sense of hopelessness and despair,” commented Callan. (Source: IPA Diary 2010). “Crime is of paramount importance because it costs money, affects health and lowers the quality of life. All those unfortunate enough to become victims of crime experience one or more of these traumas. In addition to the obvious costs of crime such as insurance, there are many hidden costs, including the cost of lost production, administrative costs associated with crime investigation, higher staff turnover, absenteeism, stress, loss of premises, degeneration of business areas, closures and job losses,” Callan added. “It would appear that business crime does not feature on the political agenda. Businesses no longer have faith in a system which has a constitutional responsibility to protect them. For too long the emphasis has been placed on the needs of the perpetrator and not the victims of crime.” The SFA is therefore calling for the following approach to reduce the cost and incidence of crime on business, both at policy and operational levels. • The Government and the Gardai must address the concerns of small business on the criminal justice system’s ability to deal with the problem of crime. • Rather than calling for new laws to be enacted those laws currently on the statute book must be rigorously applied to all forms of crime. • A strategy for the penal system should be formulated so that it provides an effective deterrent and at the same time aims to rehabilitate offenders and prevent recidivism. It is widely recognised that reform of the legal system or the courts system is futile without reform of the penal system. Already the prison system does not have the capacity to deal with those being convicted or sentenced. Callan concluded “small business is spending billions of Euros on security provision and yet the incidence, extent, scope and costs associated with crime are increasing. This alone reflects the societal changes which are taking place and why it is so important that crime, its prevention and the manner in which we deal with convicted criminals must change, otherwise our society and businesses are in serious danger.”
Since the introduction of licensing for Guarding Security and Intruder Alarms, EQA have developed a strong presence in certification for the purpose of PSA licensing. With the pending introduction of CCTV and Access Control licensing in October 2012, EQA are expanding our client focused approach in certification to include CCTV and Access Control. We are continuing our tradition of transparent pricing with no additional application or annual registration fees Intruder Alarm and CCTV certification
(Technical Standards & SR 40) €1,290* annual charge for existing Alarm Installers (either EQA clients or clients transferring from another certification body)
Intruder Alarm or CCTV certification (Technical Standard & SR 40) €990* annual charge (includes new applicants to either scheme)
(SR 40 certification) €500* annual charge (Access Control can be included with any other scheme at no extra charge)
Completion Certificates for Alarm or CCTV installation (Electronic Certificates) €50 +VAT for 20 certificates
* Subject to official quotation on receipt of application form, all prices exclude VAT
EQA (Ireland) are accredited by INAB for EN 50131 and SR 40 certification of Intruder Alarm Installers
Advantages of IP Surveillance over CCTV
The Surveillance Market globally has ‘tipped’ from traditional CCTV to IP cameras. “In the last year, for new projects in the US and Europe, it has become clear that IP camera sales are outpacing analogue sales. Among enterprise projects, IP’s predominance is almost shocking with more than 75% of new projects going with IP.” (Source: ipvm.com, 2011). This list draws on our experience as a specialist distributor, training and supporting traditional CCTV installers, and enabling them to make the transition to IP Surveillance. As we see it, these are the top 10 benefits and reasons to choose IP Surveillance over CCTV.
1. Resolution: An analogue camera of 540TVL equates to about 0.4
MP, whereas a standard IP camera of 2 MP, can give over 5 times that resolution. With some IP cameras ranging up to 10MP, it’s easy to see how the technology can cut down on the overall number of cameras required. A typical example would be replacing PTZs on a garage forecourt with one IP/Megapixel camera
2. Remote Access: You can login into a secure server remotely, using a web-based interface, to view real-time footage on PCs or Macs, as well as mobile devices such as the iPhone, iPad, and Android. Programs such as TeamViewer also allow for remote support and end-user training
3. Analytics: The dramatic improvements in hardware have been
matched by powerful Analytics Software. Video Management Systems (VMS) can be combined with other software to allow for applications such as license plate recognition, people counting, and motion detection
4. Power: IP cameras utilise Ethernet cables which allow for Power over Ethernet (PoE), meaning only
one cable per camera is required, to carry both power and data. Furthermore, if re-wiring would prove too costly, it is possible to install a device such as Veracity’s Highwire which can allow data and PoE over coax cable
5. Hybrid: High end Network Video Recorders (NVRs), such as the
Minotaur Server, allow existing CCTV cameras to be incorporated into the IP system. This can significantly reduce the initial costs, and allow a phased approach towards a complete IP Surveillance solution
Utilising edge processing, and individual camera licencing, it is possible to scale from a single camera up to thousands
7. Redundancy: It is possible to record simultaneously to a Network Video Recorder (NVR), and a SD card installed locally on the IP camera. This offers an additional safety net to recover footage in the event of damage/corruption to data on the main NVR
8. Lossless Playback: Footage can be reviewed with multiple zoom on playback, even on fixed lens cameras, with no degradation of the image. This alleviates a common problem with analogue systems, where high levels of compression can often leave the image unreadable
9. Open Standards: Video Management Systems
(VMS), such as ExacqVision, are based on the global standards defined by ONVIF. This allows for interoperability of cameras from various manufacturers, across a single network
10. Wireless: If it’s possible to get a line-of-
sight between the camera and the server’s location, it is possible to reduce cabling costs by transmitting the data wirelessly, using a product such as the Ubiquiti NanoStation
Videnda Distribution is a specialist trade-only distributor of IP Surveillance equipment. They are firmly established in the industry, and represent the following security companies throughout the island of Ireland; VIVOTEK, Exacq Technologies, Arecont Vision, ACTi, AVer, Mobotix, QNAP, Veracity, Prodatec, Cognimatics, and Ubiquiti Networks.
To discuss training, demos, or for more information, visit www.videnda.ie or call +353 (0)1 461 1970.
NSAI launches online portal for Ireland’s 230,000 SME’s Clear, tangible business benefits for SMEs in using standardsMore than 200,000 small and medium sized enterprises employ over 655,000 people, more than half the private sector workforce, and contribute €10 billion to the Exchequer each year. To support the continuing contribution of SME’s to the Irish economy, NSAI has today launched a new online resource called The SME Portal. The Portal will enable SME’s to research current and relevant standards pertinent to their industry, provide information on the benefits of implementing standards for their businesses and allow SME’s to have a direct say on thousands of Irish, European and international standards being developed that shape the market in which they operate. Speaking at the recent launch, John Perry, T.D., Minister for Small Business, said, “Many SME’s may mistakenly believe that Standards are for ‘big business’ only. In fact, SME’s too can benefit from the use of Standards, which open the door to export markets, create growth and reduce business risks. The NSAI SME Portal is a straightforward way for SME’s to take full advantage of standards, to source relevant Standard’s easily and to access all the information they need quickly and simply.” Maurice Buckley, CEO, NSAI, said, “One of the most valuable aspects of the Portal is enabling SME’s to gain access to over a thousand international standards working groups, where they can influence key industry decisions about their industry and thereby
give themselves a real competitive advantage. Indeed Dr. Chris Horn, formerly of Iona Technologies, puts the success of this ‘90s
strategy and status of your competitors, and of your potential customers.”
“One of the most valuable aspects of the Portal is enabling SME’s to gain access to over a thousand international standards working groups, where they can influence key industry decisions about their industry ...”
1. Help you compete on a level playing field with bigger enterprises.
According to NSAI there are ten benefits to SME’s in implementing standards:
2. Open up export markets for your products and services. 3. Help you discover best business practices. 4. Drive efficiency in your business operations. 5. Add credibility and confidence for your customers. 6. Open new business opportunities and sales. 7. Give you the competitive edge.
start-up in large part to making the most of participation in an industry standardisation committee. He advocates using standards as a business development strategy and points out that working with standards organisations can give you very valuable market intelligence about the
8. R educe business risks. 9. Help your company grow. 10. Enable a common “language” to be used across an industry sector. Patricia Callan, Director, Small Firms Association (SFA), stated, “All initiatives that support the growth of Irish SME’s are welcomed. Many SME’s are faced with insufficient resources within their business. Leaders may be pressed for time, and therefore looking at using standards may drop down the to-do list. The SME Portal is another positive step from NSAI in its role of supporting trade and enterprise in Ireland.” Maurice Buckley added, “NSAI understands that investing in standards can be a time consuming process, especially when companies are currently cutting back on costs and resources. However standards are an investment that can reap rewards such as global recognition and credibility. This can instil confidence in your existing customers resulting in retention as well as attracting new opportunities.” www.nsai.ie/Small-Business-Portal. aspx
(l to r) Patricia Callan, Director, SFA,
, NSAI. ll Business & Maurice Buckley, CEO
with John Perry, T.D., Minister for Sma
In just a small number of years, and despite stiff competition, Samsung’s professional security division has achieved significant market share in countries all across Europe. In this interview, Simon Shawley, General Manager, UK and Ireland for Samsung Techwin Europe Limited, provides an insight into what we can expect to see from Samsung during 2012 and beyond. Q: We have seen Samsung increasingly
use the phrase Smarter Security. What is meant by it?
Smarter Security is all about how customers can upgrade from an analogue system to an IP and network based solution in the smartest way for their business with the help of Samsung. We are determined to prove to installers, systems integrators, specifiers and end-users how they can choose Samsung IP equipment and be confident that it will meet, if not exceed, their expectations. We want to take the mystery out of installing an IP and network solution and by doing so, demonstrate to customers that with the correct advice and guidance, they need not have any fear of embracing what is truly an exciting technology which offers so many benefits, not the least of which is the opportunity to gain maximum advantage from the latest HD megapixel cameras. Training is therefore at the heart of our range of support services which also includes free system design, free technical support and a full three-year warranty on all products. Samsung offers IP network solutions training courses for installers and system integrators and during 2012 we will be conducting a number of Smarter Security Days at various venues to help our customers gain a better understanding of the continuing transition from analogue to IP technology and the influence it is having on the industry. On our stands at exhibitions, such as IFSEC and Essen, we will have hands-on workshop
areas to give sales professionals and technicians the confidence to recommend, design and install an integrated IP network based access control and video surveillance system which could include a mix of analogue, HD-SDI and IP on a common platform. We will also be able to demonstrate how easy it is to take advantage of the benefits which the latest generation of HD cameras and network video recorders can offer. Smarter Security reflects the fact that producing ‘Best of Class’ products and solutions is not in itself a guarantee of success. We also need to add to the exceptional value which our products offer by delivering the highest levels of pre and post sales support.
Do you see this Smarter Security philosophy as being key to Samsung’s future success?
Samsung has been acknowledged by independent research companies as one of the top three European security brands. However, until recently our strength has predominantly been in the analogue marketplace where we are clear leaders across Europe. Whilst we have been enjoying this leading position, our R&D teams have been developing an IP range over the past two or three years in line with the industry trend towards IP based systems. We now have a very comprehensive range of IP devices from cameras to recorders, and switches can therefore offer a one-stop-shop for most projects.
Q: Do you expect to achieve the same
market share for your IP and Network solutions as you have with your analogue products?
I am confident that we can achieve a large share of the growing IP market. We have developed our IP and network range to the extent that it now rivals the breadth of our analogue product range. This is very good news for us as the demand for IP and Network based solutions is clearly growing. Until recently, Video over IP was perhaps only perceived as a solution for large projects, but we are increasingly seeing the technology utilised in small to medium sized installations also. In a tough economic environment, customers are looking for maximum benefit from their investment in security. Samsung believes that IP network based systems can provide installer and system integrators with an excellent opportunity to generate new business, whilst offering clients substantial cost and operational benefits compared to traditional analogue based solutions. Most importantly, our ability to integrate products together from various technologies, and the upgrade path we offer customers from analogue to IP, are key strengths that we know customers really value. The key to our success is, however, allowing customers to choose the best solution for their specific application or environment. Our product catalogue now provides customers with a choice
Smarter Security from Samsung
by Simon Shawley
that includes a comprehensive and competitively priced range of analogue cameras, DVRs and monitors, a complete end-to-end IP solutions range, licensefree viewing and recording software, and an impressive line-up of high definition megapixel cameras. ‘Hybrid’ options include encoders, which provide a cost effective and easy to implement method of adding analogue cameras to an IP/network based video surveillance system, and HDSDI cameras which allow the transmission
Our product portfolio has changed dramatically over the last three years with over two hundred new products being launched, including HD megapixel cameras, domes and Network Video Recorders (NVRs)
Video Recorders (NVRs). Collectively, they provide end-users with the flexibility to specify the best combination of products for the job in hand. Our NVRs will I believe, play a major role in our success over the coming months. Using H.264 compression, they give customers the choice to record images in realtime at a variety of resolutions and can therefore be configured to minimise storage requirements and bandwidth consumption. Our recently launched four
Our Access Control range is proving to be a valuable and successful addition to our product portfolio of uncompressed and non-packetized Full HD (1080P) video over analogue cabling. We also have an ongoing programme to integrate with leading ISVs (Independent Software Vendors), that offer ‘open’ software specifically designed to facilitate the integration of equipment and systems from different manufacturers. This is to further provide customers with the flexibility to choose the perfect combination of security products to match their specific requirements.
channel SRN-470D and sixteen channel SRN-1670D NVRs are likely to prove to be extremely popular amongst installers and users as they have been designed to have the look and familiarity of a DVR, whilst delivering all the benefits of an NVR. For larger solutions, we have recently updated our Net-i Ware network recording software to be able to manage the video streams from a large number of HD megapixel cameras.
Q: How successful has your Access Control range been?
Our Access Control range is proving to be a valuable and successful addition to our product portfolio. It allows us to compete for projects which have up to 128,000 doors with a choice of reader technologies which encompass fingerprint recognition, proximity and smart card & PIN, as well as time and attendance options. Equally important, it equips us with the ability to offer a fully integrated solution. For example, a Samsung Access Control solution can be fully integrated with Samsung’s SRD series of DVRs and selected SRN series NVRs, allowing users to achieve maximum advantage from their investment in a security system by ensuring that access control events and alarms can be reliably synchronised with relevant video. This type of integration is very easy for installers and system integrators to achieve and is fully future proof and scalable.
What products have you launched recently that you believe are likely to most attract the attention of embattled security personnel who are looking to combat the activities of criminals and terrorists?
A: Our product
portfolio has changed dramatically over the last three years with over two hundred new products being launched, including HD megapixel cameras, domes and Network
Industry News Risk Manager
Netwatch creates 50 jobs in the US and at its Irish headquarters in Carlow Netwatch, the award winning protection services company is investing over €3 million in its expansion in North America and will create 50 jobs over the next 18 months. 30 jobs will be created between its Boston and Carlow operations by the end of 2012, bringing its total employment to over 120 people. Kathleen O’Toole, the former Boston Chief of Police has joined the Netwatch Board and is helping the company’s drive into the US market. Speaking at a reception in Boston, An Taoiseach, Enda Kenny T.D., said: “There is a long and close social, cultural and economic relationship between Boston and Ireland. That relationship is stronger today than ever before and it is reflected in the decision of Netwatch to establish its North American headquarters in this great city. “Harnessing modern technologies, Netwatch has changed the way security and protection services are provided to private individuals and to companies. It is now bringing this game changing technology to North America with its establishment in Boston. Netwatch is a prime example of the potential of Irish services companies to become multinational companies, creating jobs and wealth not only for Ireland but also for Boston. I wish the company every success in its new venture.”
The reception was also attended by the Irish Ambassador to the United States, Michael Collins and the Mayor of Boston, Thomas M. Menino as well as senior representatives of the business community in Boston.
of incidents since then. The Netwatch System has given me peace of mind that I could not have afforded previously,” said Matt Murphy, general manager, Toyota Falmouth.
Netwatch provides real time remote Enterprise Ireland has worked closely with security monitoring to businesses Netwatch since its establishment in 2003 to and private residences in Ireland and support its internationalisation and export internationally. All monitoring of the US growth in North America and the UK. sites will be undertaken by intervention Frank Ryan, CEO, Enterprise Ireland said; specialists at Netwatch’s Irish headquarters “Enterprise Ireland is delighted to see in Carlow. As the business grows in the US, the company will also establish a Netwatch has changed the way security and communications protection services are provided to private hub for North America in individuals and to companies. Boston. Netwatch announce the official opening of David Walsh, Chief Executive, Netwatch its US office. We have seen the company said, “We are delighted with our success grow continuously through innovation and a in North America and with the reaction strong focus on customer service, led by an to the Netwatch system. US companies experienced and resourceful management understand immediately the advantage team. We are delighted that the practical of managed protection services from assistance of our network in the US has Netwatch. In the past three months, helped Netwatch achieve growth in the US we have successfully won a number of leading to this important announcement contracts in the greater Boston area, and valuable job creation.” including providing protection services to Toyota Falmouth, one of the premier Toyota David Walsh also announced that the dealerships in Cape Cod.” Massachusetts Port Authority, which operates Logan International Airport and “Following a spate of incidents we installed the Port of Boston is piloting the Netwatch the Netwatch system on our four acre site Security System. “Logan Airport was the in Bourne, Massachusetts. In the weeks departure airport for two of the airplanes after the system was installed there were hijacked on 9/11 and security is a priority a number of attempted intrusions and in for the Massachusetts Port Authority. That every case the intruders left the site without the Authority is willing to pilot the system causing damage once the intervention speaks volumes for the integrity and quality specialists issued the audio warning. We of the Netwatch system.” have seen a notable decrease in the number
Now available Exclusively from National Automation
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allow a FOLLOW ME function, if they are out, the intercom will seize the phone line and dial their mobile phone from the house land line
• Also available with “loop” technology for hearing aid compatability • Standard distance from call panel to phones is 600m on ONE PAIR of cables (a booster is available to increase this distance to 1200m)
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According to the first Commissioner of An Garda Síochána, Michael Staines (1885-1955), “The Garda Síochána will succeed, not by force of arms or numbers, but by their moral authority as servants of the people.”
Preventing Thefts from Shops Sergeant John Crosse Garda National Crime Prevention Unit
Ever since the establishment of An Garda Síochána, community involvement and cooperation / partnerships have been a feature of its positive relationship with communities. However, the Gardaí alone cannot solve the crime problem – it requires engagement from all levels of society from local authorities, public representatives and business organisations down to the individual citizen.
prosecution route. It is generally understood that it is always better and more cost effective to concentrate on preventative rather than restorative measures. Despite their detection rates for shoplifters, retailers continue to experience increased rates of thefts from shops irrespective of the type of retail business they are engaged in. Shoplifting, is not a victimless crime,
Despite their detection rates for shoplifters, retailers continue to experience increased rates of thefts from shops irrespective of the type of retail business they are engaged in. The prevention of crime is one of the primary objectives of any Police service and this is recognised as a core duty performed by An Garda Síochána. Crime prevention and reduction is a significant element in pro-active policing. In the current fiscal climate when the retail industry is struggling to maintain control over expenses and reduce its losses, greater consideration is required for crime prevention and reduction measures, as opposed to the costly and often time consuming detection and
as it incurs increased financial costs to Irish retailers and ultimately the customer and the Irish economy. CSO crime figures published for 2010, show theft from shops incidents numbering 20,893, an average of 1,700 reported incidents per month. As with all forms of crime, an effective response to the problem of shoplifting is required from An Garda Síochána. The good news is that An Garda Síochána has recently developed and published a Theft
from Shops Prevention & Reduction Strategy to address the increased levels of theft from Shops. This strategy builds on the National Model of Community Policing by working in partnership with key stakeholders in the retail trade and security industry to reduce the opportunity for shoplifting. This national framework for the prevention and reduction of theft from shops in Ireland is based on four Strategic Priority Objectives namely to; 1. Develop and maintain effective Communication Links between An Garda Síochána, retailers and victims of retail crime. 2. P romote a theft from shops ‘Prevention’ ethos. 3. D eliver a timely and effective proactive response by An Garda Síochána to retailers and victims of retail theft. 4. Increase Trust and Confidence, and determine the ongoung needs of retailers and victims of retail theft. This strategy is robust enough to achieve what it is designed to do and flexible enough to be modified as the need arises. It provides
guidance and direction to members of An Garda Síochána and Retailers as to how the objectives can be delivered. A crime prevention advice and security survey service is available to the retail industry from Garda Crime Prevention Officers who are operationally deployed in every Garda Division. This service is free and includes staff training/awareness presentations on good security procedures, all of which can be arranged locally for times that are convenient. The contact details for all Divisional Crime Prevention Officers are available under the ‘Crime Prevention’ tab on the Garda website www.garda.ie. The prevention of thefts from shops requires a strong collaborative approach by An Garda Síochána and the retail community. In order to achieve the first objective of the ‘Theft from Shops Prevention & Reduction Strategy’, An Garda Síochána has facilitated the formation of a ‘National Strategic Retail Forum’ to increase the exchange of information and build on the good working relationship with the business community. Bi-annual National meetings are to be held between An Garda Síochána, retailers and interested parties to facilitate the interchange of experience, ideas and innovations. The inaugural meeting of the National ‘Strategic Retail Forum’ took place on 1st March 2012 at Garda Headquarters, Harcourt Square, Dublin 2. The seriousness with which the crime of ‘theft from shops’ is viewed by all concerned was reflected in the strong turn out at the meeting. Members from several of the smaller, medium and larger retail businesses, shopping centres and retail representative associations in Ireland attended. An Garda Síochána appreciates all the participants taking time out of their busy schedules to attend at this ‘Forum’ meeting and showing their commitment to working in partnership with An Garda Síochána to improve communication in order to address the problem of shoplifting. As part of the two stranded approach designed to develop and maintain effective communication links between An Garda Síochána and retailers, a similar ‘Local Retail Forum’ is to be hosted by Chief Superintendents and Superintendents with local retail management representatives in all Garda Districts nationwide. Retailers are
Retailers are encouraged to initiate communication with Chief Superintendents and Superintendents to pursue implementing the strategy at local level encouraged to initiate communication with Chief Superintendents and Superintendents to pursue implementing the strategy at local level and developing a positive working relationship to tackle the problems associated with theft from shops.
and Planning’ section. In addition, the practical Garda Retail Security Guide is also published which outlines the security principles and procedures that can be adopted to help prevent and reduce crime in the retail environment.
In order to achieve the objectives identified in the Theft from Shops Prevention & Reduction Strategy, An Garda Síochána will use its strategic management and organisational structure to endorse, champion and support the implementation of the strategy.
According to the Irish proverb - “Ní neart go cur le chéile - there is no strength like cooperation”. We firmly believe that by working together we can make significant progress in preventing and reducing the crime problem of theft from shops.
This strategy is now available on the Garda website www.garda.ie under the ‘Strategy
Whether you love it, hate it, embrace or avoid it, the computer chip and digital technology enter our lives every day. Home, workplace, or the great outdoors technology is all around us. It would be hard to find a business that doesnâ€™t use digital technology in some format in its daily operations in 2012. If you own a mobile phone or a calculator, you have signed up to the technological age.
Insurance Industry faces on-going challenge from Technology Claims
ald Dave McDon
and Robert M
We are surrounded by plasma tvâ€™s, laptop computers, mobile phones, gadgets, and home entertainment systems, some adding up to thousands of euroâ€™s in value. In the workplace our machinery and equipment ranges from the basic computer and telephone equipment to high spec computer operated machinery and equipment ranging in value from hundreds to millions of euro. It is a fact of technological life, that should the equipment policyholders have bought and insured become the subject of a claim, that it will be impossible to replace on a like for like basis once it is two or three years old. Replacement will more than likely result in betterment if the damaged model is no longer available and replaced by a series of models with a higher spec.
The difficulty for the Loss adjuster, Loss assessor or Insurer is firstly establishing if the claim is valid and if so, determining whether the equipment should be repaired or replaced. Managing the expectations of the insured in relation to the claim can present other challenges.
The ideal solution for the claims industry is to obtain a quick, independent assessment of the damage to the equipment, together with a comparison between the cost of replacement with a model that performs all the functions of the damaged item and the cost of repair.
Some policyholders will produce documents from their supplier to substantiate their claim that the
The other difficulty in assessing the claim, is establishing whether the equipment has stopped working due
The difficulty for the Loss adjuster, Loss assessor or Insurer is firstly establishing if the claim is valid and if so, determining whether the equipment should be repaired or replaced. equipment should be replaced with the newer model as it is (a) unable to be repaired or (b) more expensive to repair than replace with the new model.
to faulty components or the damage reported on the claim form. Tech Claim Services is an Irish company specializing in all aspects of technology claims providing support for insurers, Loss Adjusters and Loss Assessors. Robert Mulhall claims they can assist with any loss that contains a plug,
a battery compartment, or even a solar panel. In the last three years they have assisted in the settlement of over 4000 claims and advised on equipment from telephone systems, laptop and desktop computers, shop epos systems, complete IT systems, industrial and even medical equipment. Their activities have attracted attention across the water resulting in offices being opened in the UK earlier this year. Reducing the cost of claims is high on the list of all insurance companies and the recent trend of increasing excesses on household policies will help reduce claims costs. However, Dave McDonald believes that the Insurance industry could reduce the cost of claims significantly if they engaged the help of technology specialists for both personal and commercial lines claims. “I have seen numerous cases where claims were about to be settled with the purchase of new equipment for thousands of euro, when replacement components could be sourced and fitted for a few hundred euro”.
McDonald and Mulhall have recently launched a web portal to assist Loss Adjusters and Insurance Companies keep track of the progress of technology claims by logging in and checking the status in real time. They believe by providing a cost effective turnkey approach to claims support including collection of the item, assessment of damage, documentation confirming whether the claim is valid or not, and valuation for repair or replacement that a prompt resolution can be achieved to help minimize disruption to the claimant and reduce costs for the insurer. McDonald says “insurers already suspect that their costs can be reduced in relation to technology claims”. He also believes that Insurers exposure will increase over
time as technology weaves its way further into our daily lives. “It is the objective of Tech Claims Services to provide Loss Adjusters and Insurers with the advice and tools to assist them reduce the cost of these claims” he says. Tech Claims Services is a technical support and advisory service for the Insurance and Loss Adjusting industry. Their aim is to provide all the relevant technical information required to claims personnel to assist them process claims containing items of a technological nature.
For more information visit www.techclaims.ie
00 1 1 01
P Perspective Your guide to IP security trends in Ireland
ur guide to IP security trends in Ireland
IP Perspective looks at IP technology trends and the IP industry in Ireland. 1
Gordon Smith is Managing Director of GVD | making IP easy. Specialist value added distributor of IP technology | www.gvd.ie
IP Predictions for 2012
The IP video surveillance market rose by 30% in 2011 in Ireland, we expect growth to continue with IP cameras becoming the first choice for installations in 2012. Here are our top 6 predictions for 2012: IP Cameras First Choice
SmartPhone Screen on a camera view will
the increased focus from end users on
2011 saw IP cameras winning 75% of all
be available in Milestone’s new XProtect
integrated management of entire security
new camera installations. We predict this
Mobile App later this year. There will be
systems from one central controller. A
to increase further in 2012 as networked IP
more enhancements along these lines
more unified solution approach that has
camera systems become the benchmark
in 2012. VMS software will handle more
been pervasive in the telecommunications
for new jobs and tendered projects. In
dual stream cameras. This means that
industry for the last 3-5 years will come
addition, with enhanced resolution, H.264
live images can be viewed in MJPEG on
to the fore in 2012 – driven by leading
codec and new camera form factors
the Local Area Network, which requires
technology companies that understand
coming down in price we will see existing
much less processing power on your
IP networking and have the imagination
sites taking advantage of technology to
client viewing machines. The second
to utilise hardware more efficiently.
survey mission critical areas. An example
stream records to the archive server in
Access Control will be enhanced with
would be in the Retail sector, where the
H.264 which uses the least amount of
time stamped synchronised video footage
new ACTi 360 degree camera will rival the
storage space and minimal bandwidth
that will aid detection; help prevent crime
Mobotix Q24, to see wide open spaces in 4
and is the most efficient codec for storing
and will enhance time attendance and
megapixel resolution – ideal for Retail to
and accessing recorded footage. On the
staff identity systems. Using full software
minimise the number of cameras per shop.
system security side, you will be able to
integration of Paxton Access Control
tell who has viewed which cameras and
with Milestone Systems will minimise
Server technology will become more powerful and efficient in 2012 with new processing chips set to be revealed. Feature Enhancements in Software
at what times. Software will become even
more intuitive and user friendly for both
Like the IT software industry in general, we
the professional security installer from an
predict many new releases and upgrades
administrator’s perspective and for the end
of Video Management Software in 2012.
user for day to day usage.
Better display of Video on Smart Phones will become standard as consumers look
Converged Networks - Integration of
for better functionality. Ability to allow
Access Control & Video Cameras
consumers to open and close gates or
Access control and video management
main entrance doors by touching the
systems will be more aligned in 2012 with
the number of concurrent systems that are in place and offer a true two way communication platform to improve the overall quality of security projects. Server hardware advances & Cloud Computing Backup Server technology will become more powerful and efficient in 2012 with new processing chips set to be revealed. Due to IP video surveillance becoming more dominant in the security industry there is an increasing amount of data on the network. Servers are becoming more adept at processing information and faster
writing to hard drives. Much was spoken about VSaaS in 2011 and while the Irish broadband infrastructure isn’t really there yet in terms of offering a viable commercial solution, cloud computing could yet come to the fore in 2012 in a more practical way. Configuration files for cameras, recording rates and archive patterns can be backed up to cloud computing servers so that this vital data is off the network and accessible online from any location. This is ideal for disaster recovery, where a server is out of action due to flooding for example a new server can be installed and the backed up configuration files can be uploaded onto it with all cameras recording at the correct
As budgets tighten further, consumers will want to deal with suppliers they are confident that can give them the best insights into new technology at the right price
frame rates, storage rates and motion detection rules. Growth in Wireless on Legacy Security
video surveillance recording purposes
systems, door and gate controls will also
like apartment blocks or on a business or
be high on consumers mind. As a security
professional, you will need to compete
on knowledge much more than price.
The last quarter of 2011 saw a marked
Consumers will demand more
Consumers will buy based on the total
increase in the number of wireless projects
value on offer.
to enhance video surveillance systems on
As budgets tighten further, consumers
legacy sites. We believe this will continue
will want to deal with suppliers they
in 2012, where cabling infrastructure is
are confident that can give them the
inadequate or inaccessible in retro fit sites.
best insights into new technology at the
Where sites require IP cameras for better
right price. Consumers own knowledge
resolutions for capturing registration plates
of IP cameras is increasing thanks to
at a gate entrance for example but don’t
the internet. They know what they want
have the budget or possibility to deploy
to achieve from their security system
cable then they can rely on solid wireless
in terms of megapixel image quality
solutions to guarantee connectivity. Also
and ease of use of recording platform,
ideal for sites where there are multiple
accessibility remotely and through their
buildings that need to be connected for
smart phones. Integrating with alarm
If you want to enhance your sales in 2012 talk to your GVD Account Manager about accessing the GVD Reseller Business Development Kit – A Set of Videos to help you win more IP business.
CCTV and Access Control Licensing to commence on 1st October 2012 As the PSA have now announced the date for CCTV and Access Control licensing, the obvious questions are What will that mean for existing intruder alarm installers?
What do I need to do if I currently install CCTV and/or Access control systems but do not install intruder alarms?
The good news for existing PSA license holders in the Intruder Alarm sector is that your current PSA license can be extended to cover CCTV and/or Access Control at no extra cost (unless, the
inclusion of CCTV and/or Access will place you in a higher turnover band). You will still need to apply to the PSA prior to 1st October in order ensure that your installations continue to be legal.
New entrants will need to apply to the PSA prior to 1st October
2012. Ideally, your application should include evidence of having
obtained certification to the standards required for licensing (see below). If your application does not include evidence of meeting the standard(s), the PSA will request evidence prior to issuing
Existing intruder alarm installers will not need to supply the PSA
with evidence of having obtained certification until after the date
of their next scheduled certification body audit. In order to obtain a license, you will need to contact your certification body (or EQA
if you wish to transfer) to get a letter confirming your intention to include CCTV and/or Access Control at your next visit. The PSA will then issue you a license (this license will be revoked if you fail to
include CCTV and/or Access Control at your next audit or if you do not comply with the standards).
A checklist of requirements for SR 40:2005 is available on the EQA website www.eqa.ie and also on the PSA website www.psa.gov.ie.
A checklist of requirements for SR 40:2005 is available on the EQA website www.eqa.ie and also on the PSA website www.psa.gov.ie. a license (If you are not already certified, I would recommend
having an audit date planned prior to applying to the PSA). The PSA will issue letters to applicants giving them permission to
trade pending review of their application for applications received prior to 1st October. It will be illegal to install CCTV or Access
Control Systems after 1st October if you have not made a license application.
The technical standard required by the PSA for CCTV licensing is “PSA 2006_12: Requirements for CCTV Installation”, there is no technical standard for Access Control. Both CCTV and Access
Control require certification to SR 40:2005 (Electronic Security
Services - Intruder Alarm, Access Control and CCTV Systems). “PSA
2006_12: Requirements for CCTV Installation” can be downloaded from the EQA website www.eqa.ie.
For existing license holders, the additional requirements will be training in CCTV and/or Access Control and
screening of Access Control and/or CCTV staff (if they
have not already been screened as part of the Intruder Alarm certification).
Existing Intruder Alarm Installers will need to provide
a minimum of 2 installed CCTV systems in order to obtain
certification to “PSA 2006_12: Requirements for CCTV Installation” (this is in addition to the 2 Intruder Alarm installations required for EN 50131 certification). New entrants will need to provide a
minimum of 4 installed CCTV systems. As there is no technical
standard requirement for Access Control, evidence of training is the only technical requirement.
The above is based on the EQA interpretation of the PSA
requirements. This information is intended for guidance purposes only and should be confirmed with the Private Security Authority.
EQA (Ireland) cannot take responsibility for any errors or omissions.
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Bandwidth Requirements for Video Security Applications Matt Powers Technical Director, Security Solutions Manager Anixter
Network video can be used in an almost unlimited number of applications; however, most of its uses fall under security surveillance or remote monitoring of people, places, property and operations. The following are some typical application possibilities in key industry segments. • Retail • Transportation • Education • Industrial • City Surveillance • Government • Healthcare • Banking and finance Yet the ability to monitor and record locations and operations does come at a price to the network’s bandwidth. Over the years network capacities or bandwidths have continued to rise necessarily as more and more applications move onto the network for efficiency and control. However, video applications deployed by security solutions are bandwidth-hungry functions that often need to be addressed to ensure Local Area Networks (LANs) and Wide Area Networks (WANs) are not significantly affected by the migration of video surveillance applications onto the network.
Over the past several years, H.264 has rapidly become the standard video compression method of the network video market. The benefit of H.264 is that provides good video quality at substantially lower bandwidth then the previous compression methods. It does this with better error robustness and is designed to give lower latency, as well as better image quality with slightly higher latency depending upon the H.264 profile supported. In fact, H.264 has unique features such as better prediction of I-, Pand B-frames, it also provides an in-loop deblocking filter, which reduces some of the artifacting seen when using MPEG-4 video compression. MJPEG compression will still produce a better overall image than H.264, but the bandwidth efficiency of H.264 makes it superior.
As network speeds have increased and H.264 has become more prevalent the concerns of supporting network video on the LAN have virtually disappeared. One of the primary reasons for this change can be attributed to H.264.
The biggest challenge today is managing all the variables that can affect the amount of bandwidth transmitted from each camera.
Managing Bandwidth Challenges
Even with gigabit LANs, end users can still face bandwidth challenges supporting cameras on their network. The biggest challenge today is managing all the variables that can affect the amount of bandwidth transmitted from each camera. Below are just a few of the many factors that can affect camera bandwidth consumption levels: • Low Lighting
LAN Video Bandwidth
Today, most existing LANs utilize fast Ethernet standards. This means they can transmit 100 megabits (Mb) of data per second. The trend for new or upgraded LANs has moved to support gigabit Ethernet standards. These robust networks now have the capability to provide one to potentially 100 gigabits (Gb) of data per second, a significant increase over past fast Ethernet networks. Video bandwidth consumption is affected by a wide variety of factors. As an estimate, one network camera might consume between 100 Kbps and 3 Mbps on a gigabit Ethernet LAN. In this example, the network utilization would range from .01 to .3 percent for a single camera. If you were to have a hundred cameras on the network the range would now be one to 30 percent network utilization. This example may not create a problem for a gigabit Ethernet network, but it may be an issue for a fast Ethernet network when supporting 100 cameras. In this case, 100 cameras at 3Mbps would put a fast Ethernet network to its knees.
• Interference Patterns (moiré pattern)
• Motion • Reflections & Shadows • Multiple Streams • Scene Activity • Frame Rate • Resolution • Compression (MJPEG, MPEG-4, H.264) • Default Settings (Manufacturers default to highest performance settings) The challenge is that many of these factors are variable and can occur at anytime,
making them very difficult to control. In most cases a single camera will not be an issue, however as more cameras are added to the network problems can begin to manifest. Many of these issues are typically unknown until cameras have been deployed in the field, which can become the root cause of many cameras unknowingly being mismanaged and left to wreck havoc on the network. As the system expands there is also a wide variety of technologies that allow for the management of the overall bandwidth consumption, including: • Event-driven Frame Rate • Virtual Local Area Networks (VLANs) • Quality of Service (QoS) • Variable Bitrate (VBR) • Constant Bitrate (CBR) • Unicast • Multicast As more cameras are added to the network the available amount of bandwidth will obviously decrease. One of the challenges of streaming video is that bandwidth consumption is variable and unpredictable, unless the cameras on the network are using a CBR. Network video streams depend upon best effort delivery, which means the segments can be lost or corrupted in transit. This can be a huge issue especially since video is considered a mission critical application. It is critical to ensure there is adequate bandwidth available, with video there are no second chances, if video is not received the first time it is lost forever. If bandwidth resources are running low, here are some of the issues that may begin to develop: • Dropped Frames – making video to appear choppy • Artifacts – pixel blocking at an increase rate • Loss of video resolution • Image freezing or lose of connection • Latency • Jitter
that an administrator set the views and privileges for the various users of client workstations when ever possible.
WAN Video Bandwidth
As companies expand across geographies, more and more businesses have remote branches that their networks must service creating and increasing the need for WANs. WANs present a challenge when it comes to meeting the bandwidth requirements of network video. In LAN environments connection speeds of 1 Gbps and 10 Gbps have become common, in WAN environments bandwidth is commonly less than 10 Mbps. Carrier Technology
2400 bps to 56 Kbps
512 Kbps to 20 Mbps
128 Kbps to 8 Mbps
64 Kbps to 1.544 Mbps
Twisted pair or coaxial cable
Twisted-pair, coaxial cable or optical fiber
Typically most locations operate on a T1 (1.544 Mbps) or less. So as companies and their network video applications grow more sophisticated, the thought process of how to best utilize WAN bandwidth must also be addressed. As the chart below shows, there are a wide variety of WAN connection speeds available. However, the financial burden to implement or lease high speed WAN connections makes it very difficult to justify. The trend seen within the network video market has been to store video locally on the LAN and only pull it across the WAN when necessary. This is a trend that will continue until new technological advances solve the WAN bandwidth challenge.
Network video streams depend upon best effort delivery, which means the segments can be lost or corrupted in transit. This can be a huge issue especially since video is considered a mission critical application. Another consideration is meeting the bandwidth demands of client workstations. Network cameras are not the only culprits creating an increase in bandwidth consumption on the network. As network cameras push video across the network, client workstations are pulling video across the network for live viewing and review. Client workstation can vary in the quantity of cameras displayed, making them a potential challenge to manage. It is recommended
are developing a new video compression standard that is considered to be the successor to H.264. This new standard is sometimes referred to a H.265 or MPEG-H but is called HEVC (High Efficiency Video Coding) in the standardization project. H.265 builds on decades of research and the fact that processing power continues to increase in our network devices and uses more processing power to achieve more effective compression. It is estimated there will be a reduction of 50% in bitrate requirements for a specified video quality and a 3 fold increase in the coding complexity compared to H.264.
How do we solve the WAN bandwidth challenge?
It’s too early to know, but new compression technologies such as H.265 may be the next breakthrough technology addressing video on the WAN. Currently, ISO/IEC Moving Picture Experts Group (MPEG) and ITU-T Video Coding Experts Group (VCEG)
Understanding the impact of bandwidth from network video applications can be an issue due to all the factors that can attribute to increased bandwidth levels. As LAN speeds have evolved and new compression technologies have become available the concerns of supporting network video in a LAN environment have virtually disappeared. The challenge today has moved more towards supporting network video on the WAN. In most cases this is not a critical issue since video can be stored locally or passed through the WAN when needed at reduced frame rates or resolutions. With the rapid evolution of technology in the video surveillance industry it is only a matter of time before we see new technological advancements the address bandwidth challenges in the WAN environment.
Matt Powers serves as a technical director for security solutions at Anixter, and has over 11 years or sales, management and technical experience in the physical security industry. He serves as lead for security-focused testing at the Anxiter Infrastructure Solutions Lab and is a member of the Technical Services Committee for ONVIF. 31
Recognising Your Power in Paul Davis FCMA CMC Davis Business Consultants
When these circumstances occur, the most natural reaction is to find someone or something on which to place the blame. Yet, when that type of response is used, the power for changing the state of affairs is given away. The reality of every situation is that for every effect there is a cause, and if you keep following the effects backward, you will eventually find the cause for which you have power and can make a change. In my book “EVOLVE -Look Within Yourself for Business Success”, I described cause and effect as follows: Cause is what makes something happen; effect is what happens. If you choose to be optimistic, that is the cause. The positive impact it has on your life is the effect. It’s important to understand that every choice you make has an effect – some are short-term and some end up being long-term. By understanding this, you are able to consciously stay on the
to move ahead in our business, there’s somebody there waiting to knock us – and the list goes on and on. These are all external influences. You’ve handed control over to other people. Eliminate excuses from your life completely. They don’t exist. Not everybody in the world thinks your product is priced too high. Not everybody in the world has no money to spend. You haven’t been cursed, you’ve cursed yourself. By choosing to be on the ‘cause’ side of things, you take control over your own life and what you want showing up. The rich and successful believe that they themselves create their life, whereas many of the poor believe they are a victim of their circumstances. They blame other people and circumstances for their situation, and they try to justify why they are where they are. You must take responsibility for everything in your life. I mean everything in your life.
If your life isn’t showing up as you would like it, then it’s your responsibility to go change it. cause side of the equation of life, which gives you the power and ability to change your environment and your life. Our thoughts cause us to act, and our actions are the causes that manifest into our life and our business. If you choose to be on the ‘effect’ side, you are accepting that your life is controlled by external forces, environments, and people. You are surrendering your control to others. You begin to make excuses and reasons why things aren’t happening for you – people won’t buy your product because the price is too high, there’s no business because nobody has any cash to spend, we’ve been cursed because every time we seem
If your life isn’t showing up as you would like it, then it’s your responsibility to go change it. Sometimes, it may be hard and really tough to accomplish, but how much do you want it? What are you making a higher priority? By taking responsibility and being on the cause side of your life, you then have the power to do something about your life that will change the effect. We all have a life story to tell. How our parents didn’t love you, or we lost a job, or we weren’t born into a rich family. Whatever it is, we have to get over it. It was probably the best thing that could have happened to you. Now you know what that experience is like, you don’t
have to experience it again. Life is about gaining experiences. Choose to be on the cause side of the life equation and give yourself that power to have control over your own destiny. What are you going to do differently from this day forward? If you could change one thing, what would it be? What’s stopping you from achieving what you want? You are the only one stopping yourself. Now that you have a better understanding of cause and effect and where your power lies in the process, let’s look at a particular situation. For instance, let’s say you are facing the decision of whether or not to close your business. If you are responding from the ‘effect’ side of the equation, you feel powerless and are blaming the economy. In that situation, you have given your power away and without the mental and emotional power to look for and make the changes that are needed, you most likely will end up closing your business. However, if you make the choice to approach the situation from a ‘cause’ perspective, you can start with what you know and keep following those ‘effects’ backward until you find a spot at which you can make a change. Using the scenario of looking at the possibility of having to close your business, let’s follow this possible situation backwards: • Business is failing, why… • There is insufficient profit to keep it running, why… • The insufficient profit is because of poor sales If you look closely, there is opportunity in every one of those instances, to respond from the ‘cause’ side, make some decisions and do things differently:
Every business owner encounters situations where they feel powerless, overwhelmed, or simply confused; whether it is an unpleasant interaction with a team member, bad sales numbers, or looking at the possibility of having to shut down the business. Paul Davis is the author of “EVOLVE -Look Within Yourself for Business Success” which is available from Amazon and all good bookstores. You will find more information and free business resources at davisbusinessconsultants.com Paul Davis FCMA CMC Davis Business Consultants Business Development and Growth Specialist Tel: (01) 288 5563 E: email@example.com www.davisbusinessconsultants.com
Business if failing – Instead of just accepting that fact, you can decide to look closely at all of the circumstances around the failing business to find out what you can do differently to alter the circumstances. What can you do to improve the product or service you provide? There is insufficient profit to keep it running – Profit consists of income and
expenses. If you are responding from the ‘cause’ approach, you could closely examine not only your streams of income to see how they can be bettered but also your expenses to see where they can be minimised until your income streams are improved. For instance, if you rent or lease a space, in this economy are there better choices you can make in that regard?
The insufficient profit is because of poor sales – What activities are you doing
to generate business? Turnover is made up of a simple formula; the number of leads you receive x your conversation rate of those leads x the price you charge. What aspect is your turnover falling down on? Ultimately when you bring everything back to the reason or ‘cause’ you will be presented with an action that you need to take. You’re not getting enough leads…well then what marketing activities are you doing to generate leads? You don’t know what marketing activities you should be doing? Then who have you asked for help in this area? But I can’t afford to get help! So you can’t afford to get help but you’re willing to see your business fail! Or you know you need to make sales calls but you do everything else to avoid making the calls. All this may seem harsh but everything comes down to an action that we ourselves need to take. This action will either inspire you to move forward and grow your business or it can halt you in your tracks. Why? Because we all have fears. A fear of making sales calls, a fear of feeling like a fraud, a fear of failure, a fear of rejection... But there’s always a way. If you don’t know how to do something, then it’s a case of learning how to do it or getting someone to help you do what you need to do.
Businesses don’t have to fail. Yes they have to change the way they do things but with the right knowledge and tools you can succeed. If you’re trying to maintain your business level and are nervous about how to improve it, then ask yourself what side are you standing on – the cause side or the effect side. If you’re on the effect side, make the decision today to take control of your destiny and move to the cause side of things. If you’re on the cause side and you don’t know what to do with your business to improve it, ask yourself what is needed to improve the level of business I have. Is it increasing the number of leads you receive / footfall, improving your conversion rate, or improving your pricing? But why not improve all three? A small improvement in all three areas will have an exponential affect on your bottom line. Then ask yourself what do you need to do to improve each area – what is the action you need to take? There is always a way forward. There is always a way out. There is always a way you can reach the dream you want to achieve. Start today by taking that action and I wish you every success.
The Hidden Hazard
By Jim Fanning, Health & Safety Authority
Of all the hazards that we meet across the range of work sectors that comprise our modern economy, few are as dangerously deceptive as the hazard presented by the confined space. In any review of fatal accidents involving confined spaces, the terms insidious and treacherous are apt descriptions of the danger faced by the unwary potential victims. The confined space usually lures its quarry through a lack of awareness or appreciation of the danger that lurks within. Much less frequently, the victim is aware of the danger but has been lulled into a false sense of security, through ill-judged familiarity with the circumstances. The treachery of the confined space is compounded by the speed with which the hazard strikes. A situation or work activity that appears routine, unexceptional and under control becomes suddenly, in the blink of an eye a crisis, a calamity! Frenzied or frantic responses, if such responses are at all possible, potentially escalate the tragic consequences. In the aftermath, as well as the deep trauma experienced by relatives and friends of the victim or victims, severe emotional responses may be expected among those participants in the incident who were fortunate enough to survive. In Ireland the Safety, Health and Welfare at Work (Confined Spaces) Regulations 2001 with supporting Code of Practice for Working in Confined Spaces form the legislative framework for regulating work activities involving confined spaces. These regulations define a Confined Space as any space of an enclosed nature where there is a risk of death or serious injury due to the presence of certain specified hazards. The specified hazards are those which, in combination with the enclosed nature of the working space, lead to a risk of serious injury or harm and necessitate immediate emergency action. These hazards may be existing or foreseeable. They encompass any dangerous atmosphere presenting either a risk of asphyxiation or risk of acute poisoning leading to collapse. They also include any flammable or oxygenenriched atmosphere presenting risk of fire or explosion. Finally they also address the much less common scenarios of engulfment by free-flowing solids or liquids or collapse due to excessive heat.
is quickly dispersed and a dangerous atmosphere is unlikely to form. On the other hand, a poorly ventilated space allows the formation of a dangerous atmosphere, throughout or in pockets, with potentially serious consequences. With poor ventilation, the rate of formation of unsafe conditions may be slow or rapid depending on the mechanism in train.
An analysis of the characteristics of confined spaces reveals that there are four qualities which are common to all real or true hazardous confined spaces;
• Relevant hazard present: The generation of dangerous conditions within the enclosed space is not a random event! When present, the unsafe condition is predictable or foreseeable from a thorough knowledge of the space, its contents, its previous contents, residues, possible
• Substantially enclosed: The space is physically confined. It is large enough for a worker to enter but is not designed for routine occupancy. • Poorly ventilated: The atmosphere in a confined space that is well ventilated from the outside behaves as if the space is open, so that any contaminant
contamination or inward leakage, work activity or process being undertaken, work equipment in use, etc. • I mpediment to access or egress: The danger presented by a confined space is enhanced by any difficulty, obstruction or hindrance in a person or persons getting in or out. It makes the requirement for emergency rescue more likely, makes the rescue more difficult and increases the risk for the potential rescuers themselves. Experience from the small number of confined space fatalities that have occurred in Ireland over the past decade indicates that oxygen deficiency is the most commonly occurring lethal condition. In line with international experience, elevated atmospheric concentrations of carbon monoxide and hydrogen sulphide have also featured in relevant investigations.
And a final word of advice: Awareness of the hazard is the key to safe work in confined space.
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Irish Resilience Industry experts, Emergency Planning Solutions (EPS) has joined forces with RMS Consulting to help SME businesses understand the importance of risk assessments and business continuity planning. Together, we aim to help companies manage and reduce their corporate risk, (organisational, personal, financial, operational and compliance related), and in so doing add value by building resilience and competitiveness.
Risk & Business Continuity Management for SME’s Could Your Business Survive If It Happened To You? By Rupert Johnston, Director, Emergency Planning Solutions Ltd. and Billy Goodburn, Owner, RMS Consulting
The Facts of Business Interruptions – They Happen
Business interruptions happen to organisations like yours. Experience is no predictor of the future. If you have avoided a business interruption to date that does not imply that you are immune to such events. Perhaps, as Napoleon said, you have just been ‘lucky’ so far. As we all know luck can run out and for those who have had the misfortune to experience a business disruption you will understand the pain when that happens. Business interruptions are not only one off events experienced by companies like BP in their recent oil spill. Rather on a daily basis across Ireland, organisations face disruptions to their operations. The Chartered Management Institute’s 2011 report into such events highlights the following as the top causes of interruptions, as reported by organisations in their survey:
• Extreme weather – 64% • Loss of IT – 34% • Loss of people – 34% • Transport disruption – 30% • Loss of access to site – 26% • Loss of telecommunications – 20% • Supply Chain disruption – 19% • Loss of key skills – 14%
The Consequences of Business Interruptions – They Hurt
The impacts that hurt the most were cited by the same survey as being the loss of IT, the loss of site access and the loss of key skills. More broadly the consequences of a mismanaged business interruption can be significant. They can include: • Inability to complete current or outstanding business • Loss of new business • Loss of existing business • Cancellation of existing sales
• Compensation payments • Contractual fines • Lack of availability of operating funds • Increased borrowing expenses • Loss of key staff • Reputational damage Given the lack of resources that they have at their disposal, local businesses, particularly those in the SME sector, are often very vulnerable to these impacts. Consequently when disasters happen, and SMEs have not planned in advance, valuable and limited resources are squandered in the attempt to cope with the impacts in a ‘knee jerk’ fashion.
Developing a Resilient Business Model
So, what can you do to protect your business and livelihood against business interruptions? You may consider that the cost of planning for an interruption may not be warranted. If so it is also important
to remember that the potential losses, if that interruption does occur, could easily eclipse the cost of putting in place effective protection and mitigation measures. A resilient Business Model should include a Business Continuity Management capability. The key to developing this is to ensure that you employ a systematic approach to understanding and protecting your business’ critical products and services and their supporting activities and resources. Incorporating existing Risk Assessment for relevant BCM risks and developing an integrated risk management approach is key. Developing a BCM capability need not be expensive or time consuming but will go a long way to enabling you to survive an interruption and resume business at the earliest opportunity. The choice is between risking the unknown (and in reputation terms unquantifiable) cost of an interruption or spending a known amount of time and money on building resilience.
Gaining Professional Support and Help
are more susceptible, and/or more likely to be the subject of attack or failure. It is about identifying the risks to the day-to-day operations of the organisation, assessing the control measures that currently exist and developing additional mitigating strategies to reduce such risks. Effectively, it is aimed at assisting organisations to provide safe and secure environments for their people, their property and their profits.
(physical security measures) 3. Assessment of the Electronic Security measures in place 4. The Management of Health and Safety and Fire Safety 5. Effectiveness of Security Policies and Procedures 6. O perational compliance through quality assurance and internal auditing 7. General Practices
It encompasses a variety of measures, which are assessed to analyse vulnerabilities accross several key areas of business. This can be achieved by identifying the assets at a facility that are important to protect and, if necessary, recover. Such assets include persons, vehicles, operational capability, buildings and goods. Once these factors are known, the need for protective, response and recovery measures can be determined and a coherent plan can be developed and implemented.
Supports for Assessing the Risks
It should include, as a minimum, the following elements:
The degree to which resilience has risen in the minds of business, and the tangible benefits it can bring, is highlighted by the British Standard for Business Continuity Management, BS 25999 – soon to be superseded by ISO 22301. This standard has been a world “best seller” and is viewed by many as the guiding publication on how to develop an effective Business Continuity Management capability and has done much to clarify the process involved. It is equally applicable to a local SME as it is to a major multi-national and the fact that organisations can be audited against the standard will go a long way to reassure potential customers.
1. Identification and evaluation of important assets and infrastructure it is important to protect;
Assessing Operational Risk
Key Focus Areas should include: 1. Compliance to Regulatory requirements and voluntary industry standards 2. Assessment of the Physical Environment
Operational Risk Management is fundamentally a Risk Analysis of all aspects of a facility’s operation in order to determine which parts of it
2. Identification of possible threats to the assets and infrastructure and the likelihood of their occurrence, in order to establish and prioritize security measures; 3. Identification, selection and prioritization of countermeasures and procedural changes and their level of effectiveness in reducing vulnerability; and 4. Identification of weaknesses, including human factors in the infrastructure, policies and procedures.
A number of guides are available to ensure quality driven assessments of the risks. These supports are available through the International Organisation for Standardisation (ISO) in the forms of the Risk Management Standard ISO 31000: 2009, ISO/IEC 31010 – Risk Management Risk Assessment Techniques and ISO Guide 73: 2009 – Risk Management – Vocabulary. These standards are complimentary to other International Standards and are not developed with any particular industry group, management system or subject matter field in mind. Rather they are there to provide a best practice structure and guidance for all operations concerned with risk management. Risk Management and Business Continuity fit Hand in Glove and should be a continuous and ongoing process of improvement which should be integrated into the culture of an organisation. They should aim to refocus the corporate safety and security doctrine and to align the organisations’ strategic aims with its operational processes in order to enhance safety and security and equip your organisation to reduce the likelihood of an interruption whilst ensuring you can respond and recover effectively if the worst happens. You really can’t afford not to…
For further details: Contact Rupert Johnston on: email@example.com www.emergencyplanningsolutions.com
Contact Billy Goodburn on: firstname.lastname@example.org www.rmsconsulting.ie
Wit h in 2 reco r 201 011 it’s d Mar c unl 0, whi easy t h tem c i p o suc kely to h cost forge eratu h ‘f rea forge the In t the s res an k’ in t th d s u cide em p urance b-zero a rem ar nts a i t will rticula ndust empe kably ry ra b occ r ur m ly as c €521m tures enign ore lima . Bu of 20 wint t f o r equ log t Ins 09 a er hel e ntly ists t urers nd p in a in t ell u sur s th re he futu ers at r e . to
Many Insurers reacted to recent events with traditional responses such as increased premiums and deductibles but now Pipeworks, a new Irish Company has developed a range of innovative, customer-friendly, alternatives to tackle the water damage problem.
On top of the weather, our recent economic boom-bust has also contributed to increases in water-related claims frequency as householders extended their properties and added bathrooms, showers, wet-rooms and toilets. Consumer spending in the boom times has also driven up the cost of such claims as damage spreads to high-grade wooden floors, soft furnishings and electronics. Furthermore, claims numbers inevitably rise further in recessionary times as policyholders claim for damage costs that, in better times, they might have borne themselves. Recent media coverage also points to emerging workmanship issues in many boomtime developments and Insurers anticipate that this will push water-related claims up further. Now that demand for new properties has dried up, Insurers are also faced with the consequences of oversupply and the increased risk that attaches to unoccupied properties. So for Insurers, there is no upside to the boom-bust period and this is clear from the deterioration in Property Insurers’ results, much of which can be attributed to a disproportionate increase in water-related claims and the causes above. Faced with serious losses and however loath they may be to penalise cash-strapped, struggling customers, Insurers have had to resort to traditional solutions including limiting cover, increasing premiums or imposing high excesses.
a m ive
Pipeworks solutions are timely, practical and more customer-friendly alternatives and involve early intervention to identify defects in plumbing and heating systems before they cause leaks. In a recent pilot project with a leading Insurer, defects likely to result in water leaks, were detected in 80% of the Homes surveyed. Most of these could be addressed for less than €100.
There is no “one-size-fits-all” answer to water damage and Pipeworks’ custom solutions include: Pipeworks Plumbing Health Test (PHT): Our technicians use our purpose-built template to rigorously test and certify all parts of domestic plumbing & heating systems. Ideally the cost of our PHT would be borne by individual householders who would be rewarded for managing their risk through premium discounts over subsequent renewals. While a risk-based premium discount will appeal to hard-pressed consumers, riskaverse householders will also be comforted by the peace of mind that comes with a Pipeworks’ PHT for a modest investment of €123 (inclusive of VAT). Leak Detection and Isolation Systems (LDIS): Pipeworks have also developed solutions for commercial properties and in particular apartment blocks, which were constructed in large numbers during the boom and, as a result, are vulnerable due to workmanship and occupancy issues. We distribute a number of tried and tested LDIS that are used successfully to protect properties of all types throughout Europe. Technical Surveys: Pipeworks’ expert consultants carry out detailed surveys of individual properties, particularly those with a history of water leaks and make
recommendations including, where suitable, the fitting of LDIS. “Winterising” & Re-commissioning Services: This is Pipeworks’ solution to the problems associated with properties that are unoccupied and likely to so remain in the longer term. By adopting Pipeworks’ innovative solutions Insurers can: • Substantially reduce claims costs; • Reflect claims cost savings in their pricing to improve competitiveness • Increase new business flows and customer retention; • Distinguish themselves as innovative and caring providers; • Reinforce their brand values and avail of opportunities for very positive media messages; So, in a very challenging market Pipeworks can help Insurers to deliver the impossible: improved profitability and more, satisfied customers.
For more information contact: Robert O’Shaughnessy E: email@example.com Phone: + 353(0) 1 6852620 Mobile: +353 (0) 85 861 3521 www.pipeworks.ie
Electrical Contractors Combined Liability Insurance
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CUsafe Insurance is a FULL Insurance Broker facility with an extensive range of value Insurance Products available, quoting from over 20 Irish Insurance Companies. We have a dedicated call centre facility in Rathfarnham, Dublin 14 to manage all calls to our LoCall number 1850 287 233. This provides a quality experience for our clients in terms of calls being answered and getting a wider choice of insurers to quote from for a better price and cover. Visit our web site www.cusafe.ie, to see ALL available products (i.e. Business, Commercial Vehicle, House, Motor, Travel Insurance & MORE) and avail of our online quotation and purchase facility of our personal lines Insurance products.
Electrical Contractors Combined Liability Cover SAMPLE QUOTATION - €525.00 Annual Premium COVER INCLUDES: • Public Liability cover for €20,000,000 • Products Liability cover of €6,500,000 • Legal Expenses • Personal Accident • ALARM EFFICACY
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WHEN I GET OLDER When it comes to residential lighting and wiring devices, it would be a fair assumption that not many would rank global demographics as one of a manufacturer’s key considerations. But according to Peter Mulligan of Legrand Ireland, taking into consideration changes to the make-up of the world’s population is now a vital part of new product development.
Peter Mulligan, Legrand Ireland
“The world is getting older, with recent statistics suggesting there’ll be a 42% increase in the number of over 65’s in Europe by 2030, and a 98% increase in those aged 80 or over.”
Perhaps one of the most interesting aspects of this change is that the number of elderly people opting to live independently for longer is increasing significantly, while those planning to follow suit, even if their self sufficiency declines, are also growing. But what does this mean to wiring device manufacturers like ourselves? The answer is simple. In order for people to achieve their aim of remaining independent for longer they need to be able to rely more on their surroundings for assistance. And as such, a whole new product area has come to the fore – assisted living solutions. In a nutshell, assisted living is aimed at delivering solutions that help preserve an individual’s comfort and autonomy for longer than ever before and lighting solutions delivered via wiring device platforms play an important role in this new product area – both in terms of accident prevention and home comforts.
Accident prevention More than 60% of everyday accidents occur in the home, with falls accounting for over 10,000 deaths amongst the over 65’s every year. The reasons for these falls vary widely, but poor lighting, especially in areas
where older people can trip over obstacles is a major factor. As such, the provision of lighting in potentially hazardous areas has become key. There are two ways in which this now tends to be approached. Firstly through the creation of light paths and secondly the incorporation of motion detectors that automatically activate lighting in key areas of the home. The light paths, which are generally installed in hallways and on staircases, utilise pilot light switches and indicators that light up as a person approaches them – therefore illuminating the floor space and any obstacles, which if unseen could lead to a fall. Meanwhile, lighting activated by motion detection switches provides a similar service, but is generally used to safely and immediately illuminate entire rooms. Automated lighting isn’t necessary throughout the home and so a range of other solutions have also been developed. For example, the ability to enable a homeowner to locate switches more easily has been approached from two directions – namely the Part M inspired use of contrasting plates and covers and the more recent development of switches and sockets with luminous rims. Home comforts Assisted living solutions aren’t simply about accident prevention, they seek to compensate individuals for a decline in selfsufficiency by taking care of easy day-to-day
scenarios. At the same time we seek to manage communications coming from within homes by centralising information on various statistics, including temperature, movements, leaks and even intrusion. This data can then be transmitted to designated partners who can then choose to provide remote care or direct intervention. tasks, which are likely to get harder the older a person gets. For example, lighting systems can be automated to deliver light at the right level when and where it’s needed, while also switching off lights in rooms and areas where nobody is present. And it doesn’t end there. Entire living scenarios can be created that use centralised
The wiring device As with its role in the development of smart home technology, the wiring device will again be vital in delivering assisted living solutions. And while this means change, it won’t be of the sweeping variety. Instead, the type of controls will alter to reflect the increased requirement for intelligent switches that are able to send signals to remote control
Assisted living solutions aren’t simply about accident prevention, they seek to compensate individuals for a decline in self-sufficiency by taking care of easy day-to-day tasks, which are likely to get harder the older a person gets. scenario switches to control a variety of different lights, covering everything from switching lights on first thing in the morning to switching everything off when leaving the house. Progressive thinking One key point needs to be taken into account when planning assisted living solutions and that is they need to be adaptable in order to compensate for the on-going decline in selfsufficiency. What this means is that there needs to be a progression for the installation of different elements. To deliver this we break our approach down into three steps – namely comfort functions, safety and the introduction of living
a combination of ‘plug and play’ and simple ‘learn’ facilities. Furthermore, all products and solutions have been developed so that they can be upgraded quickly and easily in order to account for changes in an individual’s condition / needs – meaning the job of transforming a simple, stand-alone system into one with incoming and outgoing communications will not be the stuff of nightmares. What this means in practice is that contractors, installers and specifiers need to embrace the technology now. And that means planning for it in all new projects, by installing the necessary control and cabling so that as and when a property needs to be upgraded it can be done easily and with minimum disruption.” Where possible, all of Legrand’s standard product solutions are designed so as not to discriminate against any form of disability, which helps to keep costs down by reducing the need to install specialised equipment to cater for people with a disability.
Contact: 01 295 4465 www.legrand.ie
devices across the circuit. The appearance of controls will also change in order to make them easier to operate – for example, we are continually reviewing and aiming to simplify grip and operational features for our various switches and sockets in order to provide everyone with solutions suitable to their needs. As a result, the building industry will need to modify the way systems are planned and installed, but manufacturers are focusing on ensuring the most significant changes are positive. Key to this is that assisted living components are being designed to require a lot less specialist knowledge than many would imagine. In fact, the majority of devices feature self-diagnostic tools and, in many cases, self-installation processes. In addition, much of the programming is delivered through
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New Products Risk Manager
ACTpro 1500 single door IP controller
ACT’s latest access control solution has been designed to suit all types of SME’s located in a single building and not requiring more than 32 protected doors. The ACTpro 1500 single door IP controller can be set-up and administered via its built-in web server or through the established ACTWin software application. The controller supports 15,000 users. Main Features • TCP / IP – DHCP / Static IP addresses • Built in web server or PC application • Voltage monitoring • Break Glass monitoring • Status LEDs for fault indication • Raised PCB and more space in the enclosure for cable management Web Server The built-in web server, with a simplified user interface, means there is no need to install software and no dedicated computer or server required on sites with only one ACTpro 1500 installed. •Reduces the potential for IT issues e.g. getting access to a PC, passwords, etc. when installing applications • Reduces the time needed to configure and maintain the system • Minimal end user training required due to the simplicity of the web interface • Access the ACTpro 1500 system, via a web browser, from any PC on a local area network www.accesscontrol.ie
ICR-3VL from IC Realtime
560TVL 3 Channel Multi-View Indoor Dome • 3 Angle/Camera viewing down one cable • 1/3” Sony CCD • 560TVL • 2 x 2.4mm & 1 x 12mm Fixed Lenses • Display Modes u Full u PIP u Spilt u Auto Sequence • Intelligent Features via OSD u Motion Detection u Image Freeze u Digital Zoom • 3 Axis internal mounting • RS-485 (Pelco D/P & Samsung) • IR Remote Control Included • DC 12V ± 2V (Max. 5Watts) • Weight: 200g (approx) www.icrealtime.ie
IQinVision Announces Release of IQeye 7 Series Indoor HD MP Cameras
The IQeye 7 Series is a fullfeatured, multi-megapixel H.264 Main Profile indoor camera. With support for up to 5 MP resolutions, this next generation camera provides multiple, individually-configured H.264 and simultaneous MJPEG streams. Designed with the installer in mind, analog video along with remote back focus makes for fast, easy installation. The One-Touch-Focus feature allows fine focus adjustment from a remote computer, eliminating the need for manual focus adjustments at the camera and resulting in troublefree, crystal clear images. The 7 Series camera supports Power-over-Ethernet or can be powered directly by AC or DC power. Featuring a moveable IR filter for day and night functionality, the new cameras provide image controls for optimization of video for any lighting condition. Two-way audio allows for interactive communication between the camera and monitoring site. The external on-camera SDHC memory expansion port, in combination with IQrecorder or Direct-To-Storage recording, makes the 7 Series a flexible, stand-alone recording platform ideal for motion-based recording or remote monitoring. www.gvd.ie
PINETRON PHR-HD1008 Series
ILUX Europe Security Products are pleased to announce the release of the PINETRON PHR-HD1008 Series Hybrid High Definition NVR. Enable digital IP camera functionality in the existing coaxial infrastructure up to 500M with no disruption to existing CCTV services. The HD1008 allows connection of 8 x 2MP HD Camera & 8 Analogue Camera • The Pinetron HD1000 Series supports up to 8 X HDD’s • Plug & Play • Auto IP Scan & Channel Allocation • Two Way Communication • IP Camera Function setup in NVR • Excellent Graphic User Interface for Simple operation www.iluxeurope.ie
ICIP-D2000 from IC Realtime
2 MegaPixel HD IP Vandal Proof Dome • 1/3” 2.0 Megapixel Sony progressive scan Exmor CMOS • High-performance TI DaVinci series DSP • Embedded Linux OS • H.264 Video Compression • JPEG image capture • Dual encoding streams supported • 25/30fps @ 1080P, 720P, D1 resolution • Min Illumination: 0.1LUX/F1.2(Colour), 0.05LUX/F1.2(B/W) • 3.6mm Fixed Lens • Micro SD card for local storage (Max 32GB) • Built-in Web server: NVR, HVR, CMS & ICRSS • Vandal Proof (IK10 Rated) • IP66 Weatherproof • 12VDC, PoE, <4W • Dimensions: ¢110mm x 54mm • Weight: 0.4KG www.icrealtime.ie
Late last year, The Security Institute invited its Corporate Members to an open discussion on the impact of the High Court ruling by Mr. Justice Kevin Feeney that the JLC system of setting minimum pay and conditions for through Employment Regulation Orders (“EROs”) is unconstitutional as of the 08th July 2011. Paul Byrne, M.Sec.I.I. H.Dip Sec Group Operations Director – At Risk Security Group Corporate Director – Security Institute
Over 50 registered Security Companies were present at the meeting as an open invitation was sent to all companies registered with the Private Security Authority by Institute CEO Mr. John Byrne to ensure a general consensus was achieved. The meeting was held in conjunction with Peninsula Business Services who act as the Institute’s Industrial Relations Advisory Group.
Peninsula Analysis of the High Court Decision
• Any existing employee who has received ERO terms and conditions under their contract of employment should continue to receive these rates of pay. Any changes to their terms may only be secured through employee agreement. The rationale behind this is that a ruling that something is unconstitutional is only effective from the date the decision is made and does not apply retrospectively. Therefore, any employee contracts approved prior to that decision must still be complied with, unless the employee agrees otherwise
During the course of the meeting, Alan Hickey and Tony Kerins of Peninsula broke down the basis for this judgment and supplied advisory booklets for all members on its implications for employers in the security industry. These implications may be summarised as follows:
• Employers are not obliged to comply with any ERO when offering terms and conditions to new employees as of the 08th July 2011. However, employers must pay their employees in accordance with existing employment legislation such as the National Minimum Wage Act
• The decision applies to all areas governed by JLCs/EROs and as a result the Security Industry has been rendered unconstitutional effective from the 08th July 2011
• The employment rights enforcement body NERA has formally announced that they will not consider compliance with any ERO in future inspections, as a result of the High Court decision and they will only focus on compliance with existing employment legislation such as the National Minimum Wage Act. NERA have also formally announced that any ongoing inspection
• It is important for employers to note that this decision does not apply to REAs and only applies to EROs
that commenced prior to the decision will no longer consider the applicability of ERO rates. Finally, NERA have confirmed that any ongoing prosecution action for non-compliance with an ERO will be withdrawn and no further prosecutions will be initiated in relation to compliance with EROs.
Peninsula Analysis of Forthcoming JLC/ERO Reform
In addition, Peninsula supplied factsheets on the Governments proposals for JLC reform. All employers should be aware that the Government is actively seeking to reintroduce the JLC system is a manner compliant with the Irish Constitution and its reintroduction will likely occur sometime in early 2012. On the 06th September 2011, Peninsula went in to some detail on what employers can expect in terms of future JLC reform and identified 8 core areas that the Government will focus. These areas are: 1.
A Reduction in the Number of JLC Rates to only one basic adult rate with two higher increments applicable depending on length of service 2. Streamlining rates of pay across ERO industries
Removing ERO involvement in certain areas already governed by national legislation, such as Sunday Premiums etc Introducing an “inability to pay clause” whereby employers in financial difficulty can apply to be excused from compliance with ERO terms temporarily until business improves When setting rates, JLCs will have to take into account robust principles and policies outlined by the Oireachtas and this will take into account factors such as unemployment rates, competitiveness and wage trends in Ireland and in other major countries; The JLC decision-making process is to be modified and strengthened such that decisions made and amendments made in respect of EROs must take account of Labour Court recommendations and precedent Government proposals have outlined that there must be an ongoing review process of JLCs An overall reduction of red tape for employers and employees alike
Security Institute Debate on Future Security JLC/ERO Reform
Following on from the above, a substantial debate took place amongst the security contingent on what should and should not be included in a future Security ERO. As can be expected, there was a wide divergence in the views expressed by members which is why attendance at meetings such as these are so important as this is the groundwork upon which the Institute will enter into negotiations on what ought to and ought not be included. The first subject for discussion was the Basic ERO rate to be paid to security workers. Generally there was a wide discussion on the previous basic rate of €10.01 with some members believing this rate was excessively high and that a lower rate would be preferable while others believed that the rate was reasonable (working out at about €390 per week on average) and that the industry should seek to reduce pay increments and premium rates as an alternative. In the end, it was the latter that proved most popular on the day and the Institute would encourage all members to submit their views on this issue as soon as possible. The second issue up for discussion was the night rate applicable to night-time security workers. Under the old ERO, employees who work at least three hours between 21.00pm and 07:00am the following day are entitled to an unsocial hour’s premium of €16.80 per hour. Again a there was a wide divergence on this issue with some people believing this premium rate was too much, others felt that in this day-and-age with so many unemployed we could argue for just a basic rate for unsocial hours, while others believed it was a reasonable rate as it only really
worked out at about time-and-a-fifth for working unsocial hours. Interestingly, Peninsula noted that the general position under employment legislation as it applies to non-ERO industries is that night-work is where an employee works at least three hours from 00:00am (midnight) to 07:00am and that such employees are not entitled to any premium for such work. There was a general consensus at the meeting that the period under any future ERO should be reduced from 21:00-07:00 to 00:00-07:00 and that if a premium rate is to be kept that it should be a set rate of XXX amount per hour. The reason for a set rate of XXX per hour (the sum to be agreed upon) is that asking employers to pay time-and-a-fifth is complicated and time-consuming to calculate for each individual employee. The next topic of Sunday Premiums was dealt with quite quickly as Peninsula advised the congregation that the future ERO will not govern Sunday Premiums anymore and that the security industry will need to comply with the normal rules for Sunday premiums. On this point, Peninsula handed out a copy of the Code of Practice for calculating Sunday Premiums for Retail Workers as the Government have asked that a similar Code of Practice be prepared over the coming months for ERO governed industries. The next topic was Public Holidays. There was again a divergence on the old ERO rate for Christmas Day as some felt that treble time was only fair for those working such a day whereas others felt that double-time was more than sufficient. Submissions would be welcome from all in the Institute. On all other Public Holidays it was felt by the vast majority that we should look to fall in line with normal employment legislation rules on Public Holidays and that the old rate of “double time plus 8 hours” was too generous and that we look for “double time” only. Peninsula made an interesting note here that employers should be careful with the definition of “double time” as technically we should be paying employee’s an “additional day’s pay”. While this might seem like the same thing the two are different because an employee could always work 8 hours on a Monday and therefore that is their additional day’s pay. If you only need them to work for 5 hours on the Public Holiday Monday then their pay should be 5 + 8 = 13 hours pay. However, if you paid them double time then they would only receive 10 hours pay. This could lead to hassle if claims were taken later on by several employees and you end up having to back-pay a number of employees for a number of public holidays. The next topic was Normal Weekly Working Hours and Overtime. As it stood under the old ERO, an employee would receive overtime at a rate of time-and-a-half if they work more than 39 hours in a week. A number of options were discussed on
the 06th September such as increasing the default working week to 48 hours per week or alternatively increasing it from 39 hours to 42 hours. Peninsula again provided some valuable input here by highlighting that employees are not entitled to any premium payments for working overtime under national employment rules. Employers should note this as new employees taken on after the High Court ruling are actually not entitled to extra payment above their normal hourly rate if they work overtime. This information also gives us a good stance to argue from when we enter negotiation on overtime in future EROs. Perhaps the greatest difference in opinion centered around sick pay, death-in-service benefit and personal attack benefit with some arguing that it should be removed and others arguing that the cost to employers is negligible in the long run. Input from all members would be valued in this respect also. The meeting was extremely lively with plenty of debate and discussion on what is an absolutely crucial issue which has impacted on us greatly in the past, has left us in a state of uncertainty at present, and will no doubt greatly impact upon us in future. Following on from this a full review of all opinions received will take place to aim us in setting in place a framework for the future negotiation of ERO terms and conditions. We would ask that all members submit any views that they may have on the above.
Employment Law Issues
Over the last number of months the Security Institute has been working quite closely with Peninsula Business Services and through this association with have had our eyes-opened in a significant number of areas. One such benefit has been the advice received on the rules governing the Transfer of Undertaking Regulations (TUPE). TUPE is something that impacts on all of us on a regular basis and Peninsula has ensured that several of our members have maintained compliance with the rules in the smoothest possible fashion. In addition, as Peninsula represents a number of our members they have been in a position to monitor TUPE transfers in a manner which ensures all sides are compliant but at the same time ensuring that needless expenses are not wasted on costly legal advice. This has saved time and money; two valuable commodities. The relationship has proven to be extremely beneficial and positive and it is strongly recommended that our members get in contact with Peninsula Business Services on any employee issues they may have, from recruitment to employment to dismissals and redundancy.
Safe Work at Height - Roofs A Simple Guide for Clients Kieran J Meegan, MASc MIEI Managing Director Skyway Safe Access Equipment Ltd.
Introduction The purpose of this guide is to inform clients, (i.e. building owners, facility managers, etc.) of the issues surrounding employees, suppliers or sub-contractors who will be working at height on the roofs of buildings. Separate guides are available for design teams, maintenance contractors etc. Why must we consider safe systems for working at height? Since working at height is a dangerous activity there are moral and ethical reasons to do so. Legislation is also in place that requires everyone involved in the design, construction and maintenance of a building to consider how falls from heights are prevented. The potential consequence of ignoring legislation and an operative getting
injured, fatally or otherwise, is jail or a hefty fine and a loss of reputation as a minimum. Where do I start? The most basic requirement of our work at height legislation can be summarised in two words “Risk Assessment”. You must look at the risks to your employees and outside maintenance contractors on your building – you may need help with this process and this help is readily available through competent safety professionals. Surely, I can pass this responsibility onto the maintenance contractor? No – this is a common misconception. If you are the person in control of the building then ultimately the primary responsibility is yours. However, the maintenance
contractor has a role to play as well – he must have his own insurance and do his own Risk Assessment and Method Statement. Can I simplify the Risk Assessment process? Basically ask yourself the question – “How often do I or someone under my control need to access my roof?” To answer the question you look at the type of roof you have and what is on it: 1. If you have a flat roof with lots of plant and equipment that needs maintenance regularly then you will have different maintenance people up there at different times throughout the year. This would be at the high end of the scale on a Risk Assessment basis and you must provide permanent systems to provide safe access and prevent falls from height. 2. On the opposite end of the scale if you have a curved barrel vault roof with no plant, smoke vents or rooflights, etc. on it and the gutters are easily accessed by a mobile elevated working platform (MEWP) then you are better off not providing any permanent equipment and maintain the gutters from the safety of the basket of an MEWP. However, if the roof guarantee compels you to clean down the roof at regular intervals, then you may need a permanent safety system.
sa at this roof ha ection. Note th ot pr e iv ct lle . co ge rroof ed Rooflight cove accessing the ect operatives ot pr to em st sy
What is the next step if my roof is similar to Item 1 above? Okay, you have established that you need to do something based on your initial Risk Assessment. If you are on the high end of the scale as
in Item 1 then the first thing you need to consider is initial access onto the roof – it must be easy; you cannot access a roof like this with a ladder as operatives will need to carry tools and spare parts to the roof. You must have a stairs (internal or external) leading on to the roof. The roof edge itself must be protected (i.e. 1100mm high parapet or free standing guardrail system). This is known as “collective protection”. No special training or equipment is required, so the risk to operatives is low. What if my roof has existing fall prevention cable systems and only needs to be accessed once a year to clean the gutters, but they cannot be easily accessed by an MEWP? A fall prevention cable system may be adequate – a cable system is a permanent fall prevention system whereby operatives tie off with their harnesses. This is known as “individual protection” and the risks are much higher as there is so much more that can go wrong. You need to ensure that the equipment is certified and fit for purpose. You must also make sure the operatives are trained in harness systems; they have the right equipment and are competent. Professional safety advice is a must when dealing with “individual protection”. Remember, “collective protection” is always better no matter what the circumstances.
What if I have an existing roof with no edge protection? The safest thing to do is always go for collective protection like free standing guardrail systems – these provide instant protection and do not penetrate the roof membrane. Do I need to worry about rooflights? Absolutely – more people are killed from falling through fragile rooflights than from the edge of the building. Always assume rooflights are fragile unless you have evidence to prove otherwise. Again, go for collective protection like rooflight covers or replacement of the rooflight with a solid panel. What if I am still not sure what is best? Bring in a professional safety company or consultant to ensure you provide the most reasonable system available to prevent operatives from falling from height. Have a design prepared for you complete with drawings and
Free Standing Guardrail provides instant collective protection.
specifications backed up with the company’s Professional Indemnity insurance. Remember, if you end up in court the judge will ask whether you carried out a risk assessment and whether you provided “reasonable” protection to operatives working at height. You need the assurance of being able to answer yes to both questions.
Fall prevention cable system - individual protection.
New Products Risk Manager
The ACTpro 4200 four door controller from ACT
The ACTpro 4200 from ACT is a 4 door controller housed inside a metal cabinet, complete with a 3 amp monitored power supply and a cable management system. This 4 door controller is expandable to up to 16 doors using ACTpro door stations and it has all the features of the ACTpro 4000 two door controller combined with the ACTpro 200 two door station. The ACTpro 4200 is suitable for large installations, when space is limited or when the preference is for a built-in power supply and metal housing with tamper monitoring. www.accesscontrol.ie
Coupled with a solid algorithm, all Virdi terminals feature fake and live finger detection via a patented three level detection system to prevent spoofing. They also have ultraviolet antibacterial auto cleanse technology to help prevent cross infection between users. Our terminals are suitable for virtually any application, from simple stand alone single door use, integration to 3rd party access control panels via a Wiegand interface, to full multi door systems using the free bundled UNIS access control software. www.geniecctv.com
New XS4 lock with keypad from Salto
The XS4 electronic lock with keypad is a brand new product that provides increased levels of security and control. For doors where extra security may be required, it offers users a choice of multiple security authentication methods to control access including proximity card, combined use of a PIN code + proximity card or a separate keypad code.
LILIN’s HD iMEGAPRO camera range
LILIN, world-class video security manufacturer, has launched the revolutionary new iMEGAPRO range of HD IP cameras. iMEGAPRO cameras feature ‘Sense Up+’ technology which successfully combats the key disadvantages of most other HD IP cameras; namely poor low light sensitivity and motion blur. Sense Up+ does not rely on frame integration, so the problem of motion blur is eliminated. The iMEGAPRO series II range utilizes a highly sensitive 1080P CMOS sensor, capable of streaming outstanding video at 30 FPS. Series III offers a 3MP at 15 FPS option. Each camera produces four independent video streams at a recording rate of up to 30FPS. The benefits are different streams can be used for different applications, depending on the user’s requirements. For example, smaller files sizes can be optimized for mobile device viewing. www.lilin.co.uk
Exclusively available from Genie in the UK & Ireland, the latest Virdi range of access control terminals utilise unique patented cutting edge technology to eradicate issues commonly found with other products, making Virdi readers the market leader in reliability and performance. The primary reason for employing biometric readers is to enhance security, and because of this all Virdi terminals use a patented sensor and a proprietary algorithm - ranked 1st in tests carried out by FVC benchmark in 2011- to minimise false acceptance/ rejection rates.
JVC LoLux HD cameras
Due to launch from JVC Professional Europe Ltd. later this summer, the new range of LoLux HD cameras offers a 1080P CMOS sensor with SD card recording and ONVIF support. There are three LoLux models in the range – a box camera, indoor mini dome and IP66-rated outdoor mini dome – each featuring 2D digital noise reduction, motion detection, WDR, alarm and audio support. • 1080P CMOS sensor • Box and mini dome models (indoor and outdoor dome) • Varifocal HD lens build in (domes only) • True day/night with IR LED (outdoor dome only) • SD card recording • ONVIF support • 2D DNR • IP66 and vandal protection (outdoor dome) • PoE or 12/24V powered options www.jvcpro.co.uk
Genie Supports Fake & Live Fingerprint Detection
Designed for use in schools, colleges, universities, student dorms, airports, government buildings, military installations and for use on any doors where an extra layer of security is required, the electronic lock with keypad is the latest addition to the innovative XS4 range. Smart, secure and innovative, it needs no hard wiring and provides a totally wire free networked electronic locking solution with a great range of features. It is also available in a wireless version for online real-time control. The lock can be operated in 3 modes, proximity card only, Pin (Personal Identification Number) code + proximity card or keypad code only. With standard proximity card mode the lock is locked at all times until opened with the users proximity card that has access rights to the room. www.saltosystems.com
Bosch MIC Series 550 MIC Series 550 is the latest addition to Bosch’s field proven MIC Series of rugged, high speed, pantilt-zoom cameras
Intelligently designed for easy specification, installation and system set-up, the MIC Series 550 is intended for large, multiple camera installations that demand the very best performance. The cameras feature Bosch’s standard controller interface, making it easier to integrate MIC Series cameras into systems that already use Bosch surveillance solutions. The controller gives greater precision in the command of camera functions and optics, delivering pinpoint accuracy and absolute positioning. Camera settings can be copied and uploaded to multiple MIC Series 550 cameras in one easy step, making configuration of multiple camera sites simple The MIC Series 550 can be installed upright, inverted or canted on site. This “one type fits all” approach to camera selection makes project planning simple and installation quick and efficient. Resistant to vandal and projectile attack, with an industryleading IP68/NEMA 4 rating, the MIC Series 550 excels in the kind of tough surveillance conditions that would defeat most other video surveillance cameras. www.boschsecurity.co.uk
Elmdene offers sound impression for intruder alarms with Rapier Upgrade Elmdene International Ltd. - a subsidiary of Potter Electric Signal, LLC - has significantly upgraded the capabilities of its top-of-the-line Rapier external intruder alarm sounders. The new market-leading features allow Rapier range models to comply with the pivotal EN50131-4:2009 Grade 3 and 4 standard, while also delivering a smarter appearance, ease of installation and fast track fault-finding.
The high quality Rapier range of sounders is now fitted with a diagnostic LED that automatically flashes to indicate any problems with the device. The units also offer versatile trigger options and ‘comfort’ LEDs to signal that they are in working order. Other key features include low power operation, battery and piezo self-test, remote test input, ring line monitoring, silent engineer mode and cascade tamper for multiple sounder installations. www.elmdene.co.uk
EL-9000VLB from IC Realtime
600TVL 2.8-12mm PIR Sensor White LED Bullet Camera The new EL-9000VLB camera’s intelligent design incorporates a 10m PIR sensor with built-in visible ‘White Light Emitting Diodes’. The LED’s actively illuminate when motion is detected by the PIR sensor flooding the area with bright white light. The effect is excellent delivering improved night-time viewing combined with a spontaneously activated visual deterrent. • 1/3” Sony Super HAD II CCD • High Resolution of 600TVL • 2.8~12mm DC Auto iris lens • External lens control of zoom and focus • PIR Sensor Range: 33ft (10m) • 32 White LEDs (colour at night) • Built in OSD with Spot Monitor Port • Sens-up (256x) • DNR (Super Digital Noise Reduction) • IP66 Weatherproof • Vandal Proof • Perfect 3 Axis Mounting Bracket • Cable Concealed Bracket • Dual power (24vac/12vdc) • Max 1W White LED Off, Max 3W White LED ON • Weight: 1110g (approx.) www.icrealtime.ie
CAMSAT 5.8 GHz Transmitter Receivers systems CAMSAT is a manufacturer of wireless audio/video analogue and digital transmission systems and telemetry. CAMSAT’s design solutions are the results of a dynamic and creative work force within the CAMSAT team. Company solutions are based on radio frequency transmitting-receiving devices operating within the free 5.8 GHz radio frequency band.
Our flagship solutions are the CAM5816h set and the latest TCO 5807h Set. Another successful set is our CD04 wireless telemetry set (869 MHz band of 0.5 W of power). It allows the wireless control of PTZ cameras and DVR recorders. All CAMSAT’s sets are designed for effective transmission even in heavy interfered industrial environment. www.iluxeurope.ie
Achieve Maximum Scene Detail With VISTA PROTOSV
Vista’s new range of ProtosV cameras come with true day/night and colour/mono options, and offer high resolution 700TVL imaging via the Sony Effio ‘e’ chipset. A range of enhanced features include full IR sensitivity and simple camera set-up thanks to the intuitive on-screen display (OSD). Both models come with 2D-DNR and Adaptive Tone Reproduction (ATR) which helps to balance the image in widely contrasting scenes of view, plus a host of clever features that ensure that the majority of lighting conditions can be resolved. The VPC5-704DNE day/night model supplies excellent pictures down to 0.15Lux (colour) and 0.01Lux (monochrome) @ F1.2.The moving IR cut filter allows external IR illumination to be used and provides high quality images round the clock. The VPC5-704CME colour/mono model provides pictures down to 0.15Lux @ F1.2, and features an advanced colour killer function. This removes all colour detail in low-light to provide cleaner monochrome images. www.vista-cctv.com
New Products Risk Manager
Grundig enhances its IP camera range, including the addition of a 5 MP fisheye dome
Grundig continues to enhance and expand its IP camera range. The complete range now includes domes, vandal-resistant domes, box, bullet and PTZ dome cameras, all with 2 Megapixel, WDR chipsets delivering exceptional image quality. The new, panoramic, fisheye dome comes with an outstanding, 5MP CMOS sensor. Each IP camera has 5 privacy zones with digital noise reduction (DNR) and up to 4 video streams – including 1080p and 720p at 25fps and a BNC analogue output. The bullet and vandal-resistant domes have a built-in, 3 to 9mm motorized zoom lens so zoom and focus can be remotely set up. The vandal-resistant dome also comes with a heater option for very low temperature operation. Each Grundig IP camera’s alarm options include motion detection, alarm input and tamper. When an incident occurs, the cameras initiate the transfer of emails, http notifications and FTP uploads or activate their alarm output. www.clearvisionsystems.net
Pixim Develops New Imaging Solution Exclusively for IC Realtime
Pixim Inc., a leading provider of imaging chips for enterprise security cameras, announced the development of an imaging solution custom-tuned for IC Realtime’s line of DVRs and NVRs. IC Realtime has introduced the I-Sniper video security solution. I-Sniper is based on Pixim’s latest image capture chip, but Pixim has implemented the technology to produce algorithms that are in sync with IC Realtime’s storage and network streaming devices. When I-Sniper cameras are paired with IC Realtime DVRs or NVRs, the result is 25-45% longer recording times and reduced network bandwidth versus non-optimized third-party cameras. Through Pixim, I-Sniper cameras adjust to highlights and lowlights in the same scene, capturing the entire picture even in the most challenging, mixed lighting conditions. In addition, I-Sniper offers 690 HTVL effective resolution and the industry’s proven best wide dynamic range. The new I-Sniper cameras require just 0.1 lux of illumination to produce usable, color images at a full 30 frames per second, and as low as 0.001 lux with slow shutter modes enabled. www.icrealtime.ie
Stylishly Simple: the ACTentry A5 Audio Entry Solution
The ACTentry A5 from ACT has become a popular addition to a large number of homes and commercial properties. This audio door entry solution has an entry panel with an integrated keypad for the entrance point and a hands-free intercom for inside the property. With the ACTentry A5 installed you can speak to visitors using the intercom before granting access or authorised visitors can gain entry using a pin code.
Stylishly Simple With an attractive and modern finish the ACTentry A5 is stylishly simple. Silver in colour and constructed of robust polycarbonate materials it is suitable for both domestic properties with automatic gates and commercial enterprises. Making installation simpler The integrated digital keypad in the entry panel makes the installation and programming of the ACTentry A5 much quicker and simpler as compared to traditional door entry systems with two separate units at the entry point – an intercom and a keypad for pin code access. www.accesscontrol.ie
Super LoLux HD cameras
New from JVC Professional Europe Ltd., Super LoLux HD cameras combine high performance DSP with CMOS sensors that output full 1920x1080 HD resolution, and offer multi-codec support, including MJPEG, MPEG-4 and H.264 High Profile. The cameras – a variety of box, integrated lens, mini-dome, outdoor dome and integrated housing models – feature JVC Super LoLux HD™ technology to match the sensitivity of our well established CCD models, plus new Clear Logic Video Intelligence (C.L.V.I.) image processing that compensates for back lighting and digitally removes ambient fog, haze, or smoke for the clearest picture. Other features include auto back focus, on-board recording to SD card, motion detection, privacy mask and a variety of built-in video analytics features, including active tampering detection and audio detect. The cameras support ONVIF and PSIA standards for network cameras, as well as a wide variety of leading video management software (VMS) platforms. An MTBF of 90,000 hours proves their reliability. www.jvcpro.co.uk
Samsung introduce 4CIF WDR network camera range
Samsung’s new 4CIF WDR network camera range is designed to provide a competitively priced alternative option to megapixel cameras for video surveillance projects where very high quality images are required. Schools, hospitals, offices, factories, warehouses and retail stores are just a few of the environments that could benefit from the new 4CIF range which comprises the SNB-3002 boxed camera, the SND-3082 dome, the SND-3082F flush mounted dome and the SNV3082 vandal resistant dome. The 4CIF camera range features Power over Ethernet which can reduce installation costs by providing both power and video/audio transmissions via a single Ethernet cable. It also offers multiple streaming, with a choice of MJPEG, MPEG-4 and H.264 compression methods, providing the option to simultaneously transmit images to multiple locations at various frame rates up to 25 frames per second, and at different resolutions. This allows different authorised users to monitor live images at one location, whilst recording video evidence at another. At the same time images can be saved onto an on-board SD memory card and email notifications of any incidents sent to a smartphone. www.samsungsecurity.com
The new pro reader range from Access Control Technology (ACT) Ltd. The new pro reader range from ACT combines the reliability that is expected from ACT readers with a sleek new design that will suit the aesthetics of any building. Key Features • proximity, pin & proximity or pin only options • mullion, surface or flush mount options • indoor / outdoor (IP67) • keypad backlighting
The Grundig analogue DVR range just keeps getting better.
The DVR range offers 8 up to 32 video channels for a broad spectrum of applications. Higher specification models offer real-time, 25fps, D1 simultaneous recording on 16 video channels and support four monitor outputs. Grundig Control Software allows a 128 video channel, 4 monitor surveillance system to be controlled and managed from a PC.
The ACTpro cards have been designed for use with the ACTpro access control solution. This scalable card access control solution will facilitate the most demanding requirements for any size of enterprise. Highly flexible and feature rich the ACTpro access control solution can currently be found in government sites, major educational facilities, pharmaceutical organisations, hospitals, prisons and retail chain stores. www.accesscontrol.ie
The 8, 16 and 32 channel DVRs now feature enhanced user management, smart search by motion detection, extra recording modes, a privacy zone per video channel and playback compatibility with most web browsers, such as Firefox, Opera, Safari and Chrome. “We continue to make secure back-up options a priority, so offer RAID mirror recording with up to 32TB of storage using our GDS-R04A rack unit. The DVR will automatically monitor hard drive status and send email alerts if problems occur. Smartphone remote access and email, Twitter, FTP, relay and buzzer alarm notifications are all standard. Customised access profiles can be set-up for each individual system user, including limited viewing of specific cameras within a system.” www.clearvisionsystems.net
Legrand Enhances its enclosures
Legrand has enhanced its range of Plexo IP65 enclosures to make it stronger, more weatherproof, more secure, and easier and quicker to install than ever before. Key enhancements to the new Plexo3 range, which is ideal for residential, commercial, outdoor and agricultural applications, include: • UV treatment to guarantee IP65 protection for applications in damp locations • Shock-resistant polystyrene to improve impact resistance and ensure IK09 protection • A flush mounted handle for better shock protection • A double closing point to give a better seal • A key operated lock for improved security In addition, removable faceplates, rails and chassis mean the new enclosures are quicker and easier to install, while an array of clever accessories, which include knock-out cable entries, hinged covers and direct piercing end caps, save even more installation time. www.legrand.ie
Milestone launches XProtect® Mobile for iPhone and iPad
View your XProtect® system from almost anywhere on your smartphone or tablet with the new XProtect® Mobile. Designed by Milestone, XProtect Mobile is a free application that works seamlessly with all XProtect video management software (VMS) products and is available as a download from the Android™ Market and the App StoreSM*. With instantaneous access to video from your XProtect surveillance system from almost anywhere around the globe via wireless, 3G or 4G connections, XProtect Mobile allows you to view incidents, ensure areas are secure and take immediate action. It also provides constant accessibility to view live or playback video from cameras from multiple servers, helping you see what’s important to you. Download the app for FREE from the App Store – www.itunes.apple.com/app/xprotectmobile/id498447321?mt=8 www.gvd.ie
OPTEX Launches New Series of 100m Wireless Active Beams
Optex has launched the Smart Line Series of Quad technology, battery powered Active Beams – a very easy to install and highly cost-effective perimeter solution designed to operate with any leading wireless or GSM system. Smart Line dramatically reduces the need for a cabled infrastructure and is ideal in remote or difficult locations, delivering individual 100m areas of reliable detection. Part of the Optex BoundaryGard family, the new Smart Line Series can be either wall, post or housed in 1.75m or 3m covert towers. Tower configurations can be tailored to specific requirements ranging from a single head to multi head installations. The new Quad technology uses an advanced alignment system designed to improve reliability and further increasing the likelihood of an intrusion being detected. Paul Nicholas, Divisional Manager for Optex, says that the new technology like the Sniper viewfinder helps the installer with alignment, improving performance and reducing the hassle of installation: “Optex’s new Smart Line Series expands the installer’s choice and introduces wireless beam solutions into the long range Active Beam market. With a battery life of up to eight years, and IP65 to prevent the ingress of water, dirt and insects, perimeter security has reached a new benchmark in cost effective reliability,” he says. www.optex-europe.com
AIRM January Seminar 2012 Risk Manager
By Peter O’Toole
The first seminar of the New Year dealt with two important issues, working at Height and working in confined spaces. The first speaker was Kieran Meegan of Skyway Safe Access Equipment who outlined the safety issues relating to working at height. The topics included: • Responsibilities for the provision of a safe building and in particular safe systems for working at height • The new emphasis on safe maintenance as driven by the 2011 Code of Practice for safety in roof work for completed buildings as opposed to the construction phase • What safety hazards to look at for at the design stage right through to hazards on existing buildings
Kieran Meegan, Hugh
Sexton, Michael Brenna
n & Ian Davis
• Examples of poor work practices and equipment Following a short break Jim Fanning from the Health and Safety Authority (HSA) outlined the issues concerning working in confined spaces. His presentation included a wide definition of confined spaces and the real issues which can arise. Both presentations were followed by very active question and answer sessions.
John O’Reilly, Lesley Doyle
& Jim Fanning
What is AIRM February Seminar Risk Manager
By Peter Oâ€™Toole
Our second seminar addressed issues which can arise with slip resistant floors and the second topic By Matia Grossi outlined personal protective clothing Again the Camden Court Hotel was the venue
The first speaker was Nelson Lindsay who has worked in the tile business for over 25 years in import, distribution , retail, supply and specification of floor tiles. He outlined the causes of tile slips and the various approaches to measuring them. He dealt with the lack of agreed international standards and a review of the recommendations that are in place. He also outlined examples of matching the correct type of anti slip finish to the level of slip hazard presented. All in attendance were very interested in this presentation as slips/ trips is an issue which risk managers come across on a very regular basis. The second session of the seminar was taken by Joe Kelly Managing Director of EN Safe Ltd . Joe who has over 40 years experience is involved in the selection of Personal Protective Equipment in different industries and situations based on the findings of a risk assessment. The presentation included identifying training requirements , regulatory compliance , fit testing as it relates to insurance requirements with some practical examples outlined. Again the session was deemed to be very informative to attendees .
Hugh Sexton, Jo
hn Oâ€™Reilly, Nelso
e Kelly & M
h, Jo Tom Englis
n Lindsay & Ian Da
AIRM March Seminar 2012 Risk Manager
By Peter Oâ€™Toole
The seminar dealt with two interesting topics, Paddy McNeill architect and partner of Scott & McNeill addressed the legacy of exposure to asbestos, recent legislative changes, and determining the available strategies in contending with the risk, such as encapsulating, removing and disposing of the carcinogenic material. Following a short coffee break, Louise Kidd of Chartis presented a paper on Directors and Officers Liability and Professional Indemnity Liability covers. Louise outlined the compliance and regulatory requirements for incepting cover, the terms of cover, policy limitations and exclusions together developments in the market place.
n, Paddy McN
eill, Ian Davis &
The seminar was very well attended and delegates were afforded plenty of opportunities to engage with the presenters. The AIRM website www.airm.ie will post both presentations for those members who were unable to attend. hael Brennan
en, John Hamilton & Mic
Martin Mullen, Ray Gre
Jason Kelly, Hilary
Homan &Tony Faga
Lesley Doyle, Philip He
rmitage, John Dunny
& Tom English
Appointments & Recruitments New Marketing Manager for Samsung Dominic Jones has been appointed European Marketing Manager for the professional security division of Samsung Techwin Europe Ltd. Dominic was previously the UK Marketing Manager for Sanyo Sales and Marketing Europe where he was responsible for driving the promotion of Full HD security cameras, as well as the company’s LCD projectors and consumer electronics product ranges. Commenting on his appointment, Dominic, who will report to Sales & Marketing Director Gary Rowden, said: “I am delighted to have the opportunity to lead one of the electronic security industry’s most successful marketing teams. This is an exciting time for Samsung with the focus being on promoting our Smarter Security philosophy which is all about how customers can upgrade from an analogue system to an IP and network based solution in the smartest possible way for their organisation. We are very busy preparing for IFSEC 2012 which offers ideal platform to spread our positive and forward looking message. We will also shortly be launching a multi-language website to ensure customers throughout Europe can readily obtain all the information they need to specify or recommend a Samsung security solution.”
NATIONAL AUTOMATION Ltd. Specialising in Gate Automation | Access Control | Intercoms | Intruder Alarms | CCTV | Parking Systems | Traffic Barriers
Now recruiting for an Experienced Sales Executive for the Leinster region Candidates should have a good knowledge of all the above systems. Please send your CV to firstname.lastname@example.org or to National Automation Ltd. 4055 Kingswood Ave. Citywest Business Park Dublin 24 An attractive package is available for the right candidate including company vehicle Dublin: 01 4699115 Boyle: 071 9663893
Sam Burke appointed ARC Manager for Mercury Security Management Ltd. Sam is responsible for the running of Mercury’s award-winning Alarm Receiving Centre and Remote Video Receiving Centre (ARC/RVRC) which monitors CCTV and alarms throughout Ireland, UK and Europe. Sam was formerly Chief Officer of Belfast Harbour Police, responsible for the managing and implementation of a number of important projects including a new state of the art CCTV system for Belfast Harbour Estate, a new Belfast Harbour Police Control Room and a new Access Control System to the Port of Belfast. More recently Sam was Head of Security for the Northern Ireland Assembly at Stormont on a temporary contract, responsible for the overall security of Parliament Building.
Bamber Gascoigne appointed Head of Business Development for Mercury Security Management Ltd. Bamber is responsible for the dayto-day management of business development, working on all aspects of security services delivered by Mercury Security Management in particular the Alarm Receiving Centre and Remote Video Receiving Centre (ARC/RVRC). He also offers his clients consultancy services and advice on the physical, operational and electronic security aspects of their organisations. Bamber joined Mercury Security Management in January 2012 and has been involved in the security industry for the last 25 years, initially as a communications security engineer to the defence sector and then as a security consultant to the public and private sectors. Bamber possesses extensive experience in: communications, electronic security, project management and after sales Service.
The danger to spray painters of developing asthma Ian Davis, Risk Management Surveyor, Part 2 By Aviva Insurance Europe SE Introduction In the first article we examined the danger to spray painters of developing asthma as a result of exposure to toluene 2,4 di-isocyanate (TDI). We achieved this by conducting a risk assessment of the work process, covering aspects such as the paint mixing process, gun setting and cleaning, spray-painting, and disposal of waste containers. In this second and concluding part of this article we will discuss ways of managing the risk and discussing the various methods of determining the sprayers exposure. Substitution Firstly, in accordance with Section 8 of the Safety, Health and Welfare at Work Act 2005, which requires the company to avoid risks if practicable under General Principals of Prevention, a less allergenic chemical should be employed. If this is found to be impracticable then the employer should consider adopting the following protective and preventative control measures. Spray booth Undertake spray painting in a proprietary mechanically ventilated airtight spray booth. A Smoke-test should be conducted during commissioning in accordance with HSE web36 guidance to calculate 5-minute “Clearance time” and to detect any leakages. This test should be repeated every 14-months by a competent person as part of the
thorough examination and testing of the spray booth’s performance level (takes into account the supply and extract volume flows, internal air velocities in front of the supply filter panels and above the extract grills, and leakages in the ductwork). Booth should operate under a standardised airexchange rate per minute, in accordance with manufacturer’s specification. The negative pressure indicator (manometer), which detects if booth is leaking, should be visually inspected on a daily basis to ensure it is working correctly. The booth should be fitted with an automatic clearance time indicator, a light that is visible from inside and outside the booth, which warns nonPPE wearing people when it is safe to enter. Safe work procedures for leaving the booth safely (i.e. must wear RPE), is observed. A planned preventative maintenance programme is in place, which includes periodic checks. A “log book” of repairs should be kept. There are no windows or doors in the building’s sidewall that may allow the filtered extracted air to recirculate inside the workshop affecting work colleagues in the vicinity. There should be a filter changing procedure in place (spares kept, replacement times are set). Respiratory protective mask Ensure a full-face gas filtered mask is worn. Gas filtered masks PF20 are unsuitable as they only eliminate 80% of air contaminates. Air-fed
breathing apparatus with protection value PF40 is required Mask must be individually fit tested. Breathing air quality tests and air flow rates should be conducted every 3-months. Inspect apparatus annually and ensure sprayer is instructed how to carry out pre-use checks, don correctly, fit check before use, clean and store the RPE. An emergency procedure should be put in place to remove individual to hospital. There must be a trained first aider on site. More importantly is the selection of high-volume, low-pressure (HVLP) paint guns, which produce around half the amount of mist generated by a “traditional” spray gun. Health screening and surveillance Carry out pre-employment medical examination of sprayers using spirometry, as this will establish a baseline regarding the new employee’s exposure to isocyanate in a prior occupation. Biological monitoring, i.e. urine and breath testing, should be carried out annually for sprayer by an Occupational Healthcare Professional. The Health Surveillance Programme will check if controls are working properly and whether early signs of asthma are detected. Health records should be retained for 30 years, in line with best practice adopted for workers exposed to asbestos and carcinogens. Conclusion Isocyanate based paints are known respiratory sensitizers that target the lungs, resulting in chronic reversible obstructive airway disease, more commonly known as occupational asthma. Without spray booths that are properly designed and maintained; observance of safe working procedures; wearing of suitable personal protective equipment; and the carrying out of health surveillance programme to determine if controls measures are effective, the risk to the sprayer of developing asthma is inevitable. The guidance in this article was drawn from literature published by the Health and Safety Authority and the UK’s Health and Safety Executive.
Life Safety Devices All devices contain batteries and independent sirens. Communication with the panel is via SecureWave Wireless technology. Devices have independent test buttons or can be tested via the control panel. Each of these superb life saving products allow 2 Way Wireless Communication. The RF-Smoke Detector employs an Optical Smoke Detector. The RF-CO Detector can measure CO sensitivity from 30ppm. The Heat Sensor of The RF-Heat Detector is triggered at 580C.
The RF-Heat Detector
Safe & Secure
HKC Ltd. Parkway Business Centre, Ballymount, Dublin 24, Ireland. T: 353 1 456 7007. F: 353 1 456 8332. E: email@example.com or visit us at www.hkc.ie
Irish Designed - Irish Owned www.hkc.ie
the Most Accurate Image Sensor in the World I-Sniper Powered by Pixim I-Sniper, the most accurate chip in the world, is an imaging solution created exclusively by Pixim for IC Realtime. I-Sniper cameras deliver clear, detailed images in real-world scenes, night and day, even under challenging, mixed lighting conditions. I-Sniper cameras have been custom tuned with camera settings specifically for IC Realtime’s line of DVR’s. Results include 25-45% longer recording times vs. non-optimized 3rd party cameras. Key features include • 690 HTVL eﬀective resolution • Global electronic shutter • 120 dB max wide dynamic range • 0.1 lux min illumination (Colour, 25FPS) • 0.001 lux min illumination (B&W, DSS On)
I -Sniper is a True WDR imaging sensor. Unlike surveillance cameras today using digitally enhanced backlight compensation or DWDR, I-Sniper sensors incorporate an exact Pixel by Pixel adjustment. No application is too dynamic for I-Sniper.
European Head Office IC Realtime, 12 Knockmitten Lane, Western Industrial Estate, Dublin 12, Ireland.
European R&D IC Realtime, 34 Eastgate Drive, Little Island, Cork, Ireland.
Phone Fax Email
Phone Fax Email
+353 (0) 1 4268216 +353 (0) 1 4196245 firstname.lastname@example.org
+353 (0) 21 4355818 +353 (0) 21 4355817 email@example.com
See the I-Sniper demo at IFSEC 2012, Stand E30 Hall 5 USA Head Office: IC Realtime, LLC, 3050 N Andrews Ave EXT, Pompano Beach, FL 33064, USA Phone: (954) 772-5327 Toll: (866) 997 9009 Fax: (866) 860-3860 Email: firstname.lastname@example.org
USA West Coast Office: IC Realtime West Coast, 14180 W Van Buren Street, Suite B-105, Goodyear, AZ 85338, USA Phone: (602) 910 3432 Fax: (602) 626 3545 Email: email@example.com
UK Office IC Realtime UK Surrey Technology Centre, 40 Occam Road, Guildford GU2 7YG, United Kingdom Phone: +44 (0) 1483 685460 Fax: +44 (0) 1483 685461 Email: firstname.lastname@example.org
For more information visit: www.icrealtime.ie
Spring 2012 edition