G2G- Lakshadweep Administration – Promoting Transparency and Accountability19,20,21 Background 9 The administration of Lakshadweep, the group of 36 islands with nearly one lakh population was facing issues with delays and pendency in the government departments. thus resulting in delay in service 9 This was resulting in delayed execution of projects and services Implementation 9 The administration has implemented G2G projects like EverAlert, Electricity inventory management system. 9 eOffice: Implemented in 14 departments in Kavaratti, the capital of the UT has witnessed paperless office where the heads of department and higher officials can work on files even if they are outside the office or Lakhadweep 9 eTender-GepNIC - Vendors / contractors are registered and can participate from any part of the world at any time. Digital signatures were used by departments and vendors for signing 9 EverAlert - An online application system designed, developed and maintained by the Department of Medical and Health Services to facilitate the process of indent, procurement and monitoring of availability of medicines in the hospitals, community health centers and primary health centers in UT Key Impact 9 These initiatives have promoted transparency & accountability and increased efficiency and productivity in the public administration. Implementation of eTender-GepNIC of 665 tenders worth Rs 205 Cr in the year 2018-19. 9 Implementation of eTender-GepNIC of 665 tenders worth Rs 205 Cr in the year 2018-19. b. G2C (Government-to-Citizen) Government to citizen services refer to interactions between Government and itscitizens in order to offer support for services like land searches,
vehicle ownership searches, license application etc. Streamling these services is essential component of smart city mission.
Tamil Nadu E-Government Portal for Services to Citizen Online22 Background 9 Citizen of Tamil Nadu were facing challenges in availing the services from the government offices where they must follow up from department to department. 9 This has become complex, tedious and time consuming. Implementation 9 In this regard, Tamil Nadu Government has launched online service centers called e-Sevai centers with an aim to provide ease of services in urban centres and even in the remotest of villages. 9 TN e-Sevai implemented by the Tamil Nadu e-Government Agencies (TNeGA) was launched with the objective of providing unified access to e-Services of different Government Departments on a common platform across the State. 9 e-Sevai centres are run by agencies like Primary Agricultural Co-operative Societies (PACCS), Village Poverty Reduction Committee (VPRC), Tamil Nadu Arasu Cable TV Corporation Ltd (TACTV), International Fund for Agriculture Development (IFAD) and Village Level Entrepreneurs (VLEs).
URBAN REJUVENATION Transition to a Smart & Sustainable Future
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