Quality Policy

QUALITY POLICY.

QUALITY POLICY

Amat has, since its establishment, offered its services to the market, always presenting seriousness and the quality of its products and services as the main arguments of its offer.

The objective of Amat.'s quality policy is customer and stakeholder satisfaction through the continuous improvement of the services provided and by anticipating their needs, studying and offering the best solutions.

Clients of Amat., when choosing us, can be certain of receiving a reliable response from the very first contact until the completion of the process.

To achieve this reliability, the company defines the following points as priorities:

To consolidate our presence in both the national and international markets as a “different” real estate consulting, management, and brokerage firm, recognized in the market for its transparency, honesty, consistency, and credibility.

Compliance with legal and regulatory requirements in order to improve the satisfaction of all stakeholders.

Introduce appropriate technical resources to enhance our response capacity.

Maintain continuous staff training as an essential means to preserve and enhance our services and, consequently, the benefits for our clients.

Optimize the costs associated with each of our processes to increase our profitability and efficiency.

Minimize occupational risks and improve the work environment to achieve a positive workplace climate and better work-life balance.

Analyze processes and the management system using indicators, applying concepts, and defining objectives and tools based on continuous improvement.

The Quality System has been developed under our management and has our full support. Although the coordination and execution of the actions required for Quality management are delegated to the Quality Manager, the ultimate responsibility lies with Management, which is why we guarantee the human, technical, and financial resources necessary to achieve it.

THE PURPOSE THAT DRIVES US

We aim to contribute to finding a balance between the private, public, and social spheres that the real estate sector and our clients require.We strive to contribute to a healthy and sustainable world, actively working toward the transformation of buildings understood as places where people live or work. Participating in housing accessibility is fundamental to us.

WHO ARE WE?

We offer a professional and competent service.

Having a high-level professional team as part of the company is one of our key objectives.

We are passionate about our work. We share this passion with the people who work with us, our clients, and our suppliers.

We innovate

We stay up to date with both technological and procedural innovations, and in particular, we have embraced digital transformation and the use of Big Data to make our service more efficient.

We seek personalization

We have a team made up of lawyers, economists, real estate advisors, and other professionals, prepared to understand and anticipate our clients' needs.

Committed to quality

That’s why we were the first company in the sector to obtain ISO certification, which is renewed annually.

We are in tune with our times

We are members of professional associations related to our areas of activity and collaborate with top professionals. We also take part in many forums and associations within civil society.

WHAT DO WE WANT TO BE?

Vision

We aim to be a benchmark in the business and social world, leaders in the sector, and pioneers in the digital realm.

We strive to be a company committed to our team, as well as to our clients, suppliers, and society as a whole.

Mision

Our mission is to advise and manage our clients' assets within a framework of absolute professionalism and integrity, using innovation and technology to offer the best possible service with a high degree of personalization.

Values

▪ Business ethics

▪ Coherence, transparency, and confidentiality

▪ Long-term vision

▪ Consistency, quality, and perseverance

▪ Knowledge, training, and innovation

▪ Work-life balance policies and social commitment.

EC-0484/00

LGAI Technological Center, S.A. (Applus+)

certifica que el sistema de Gestió de la Qualitat de l’organització:

AMAT IMMOBILIARIS DES DE 1948, S.L.

AMAT IMMOBILIARIS DES DE 1948, S.L. (Central) Via Augusta, 3 08006, Barcelona

Oficina

Avda. Rius i Taulet, 17 08172, Sant Cugat del Vallès (Barcelona)

Per a les activitats de:

• Intermediació comercial de bens immobles.

Oficina C/ Balmes 345 08006, Barcelona

Oficina C/ Bonavista, 63-65 Baixos 08960, Sant Just Desvern (Barcelona)

• Gestió patrimonial: administració de lloguer i comunitats.

• Consultoria Inmobiliaria.

és conforme amb els requ isits de la norma UNE-EN ISO 9001:2015

EMISSIÓ INICIAL: 20/06/2000

VIGÈNCIA DES DE: 08/09/2022

CADUCITAT: 07/09/2025

Director General Directora Tècnica

Applus+ Certification B.U.

Xavier Ruíz Peña

Applus+ Certification B.U.

Cristina Bachiller Martínez

El present certificat es considerarà vàlid sempre que es compleixin totes les condicions del contracte del qual aquest certif icat forma part. LGAI Technological Center, S.A. (Applus+) Campus U.A.B., Ronda de la Font del Carme s/n, 08193 Bellaterra, Barcelona.

BARCELONA Via Augusta, 3 i Balmes, 345 | SANT CUGAT Av. Rius i Taulet, 17 | SANT JUST DESVERN Bonavista, 63