July Employee Newsletter

ROLLIN INTO Q3 WITH A SMIL

EENROLLMENT ENROLLMENT NROLLMENT

REFOCUSING OUR GOALS: REFOCUSING OUR GOALS: MAXIMIZING SUCCESS IN 2023 MAXIMIZING SUCCESS IN 2023

JULY

M

We are thrilled to announce that Allied Business Solutions has been honored with the prestigious 2023 MediumSized Business of the Year award by the Boise Metro Chamber of Commerce. This recognition is a testament to our unwavering commitment to excellence, dedication, and the remarkable growth we've achieved over the past five years.

The Boise Metro Chamber, renowned for its esteemed awards luncheon, held the event on June 5th at the Boise Centre West. This year's ceremony marked the largest gathering in the chamber's 146-year history, making our achievement even more remarkable.

The Medium-Sized Business of the Year award acknowledges our outstanding contributions to the local business community, innovation, and our unwavering commitment to delivering no-BS tech solutions. We're immensely proud of this recognition, as it highlights the exceptional work and dedication of our entire team.

During the ceremony, our very own Lisa Mesenko took the stage to deliver a heartfelt thank you speech, expressing gratitude for the incredible efforts of our team members. Mesenko emphasized how the team's dedication and hard work have been instrumental in propelling Allied Business Solutions.

We extend our deepest appreciation to the Boise Metro Chamber of Commerce for this prestigious accolade. Being recognized as the Medium-Sized Business of the Year inspires us to continue pushing boundaries and delivering unparalleled tech solutions to our valued clients.

Congratulations to each and every member of the Allied team. Your dedication and passion are the driving force behind our success. Let's celebrate this remarkable achievement together and look forward to an even brighter future!

edium-Sized Business of the Year Award

CLASSIC VINYL

One of our very own service technicians, Phil, is a secret rock star in the band Classic Vinyl! If you're a fan of classic rock, you won't want to miss their upcoming shows in Treasure Valley this summer.

July 8th, Saturday 8pm - 12

Big Mic’s Saloon and BBQ

459 W Main Street, Kuna, ID

July 14th, Friday 8pm - 11

WillyB’s Saloon

12505 W Chinden Blvd, Boise, ID

July 30th, Sunday 2pm – 5

Green Acres Food Truck Park 1401 Shoreline Drive Boise, ID

Aug 5th, Saturday 9pm – 12

TNT’s Dynamite Bar and Grill 817 E Karcher Rd, Nampa, ID

Aug 19th, Saturday 7pm - 11

Diamond Lil’s 409 Main St 407, Idaho City, ID

Aug 25th, Friday 8:30 -12

Ironwood Social 5467 N Glenwood St, Boise, ID

Sep 1st, Friday 7pm - 9

Spring Creek Brewing - Avimor 18651 N Streams Edge Way, Boise, ID

Embrace the Power of Playfulness:

Unleash Your Inner Silly!

In the words of an age-old wisdom, "Be silly sometimes. Good for the mind and body!" At Allied Business Solutions, we wholeheartedly believe in the transformative power of playfulness. While we excel in our professional endeavors, it's equally essential to nurture our sense of joy and embrace a lighthearted spirit.

With that in mind, we invite you to join us in a fun-filled adventure of embracing your inner silly. Let's take a moment to disconnect from the pressures of work and allow ourselves to explore the lighter side of life. Whether it's sharing a funny story, participate in goofy costume days, or engaging in an impromptu dance-off during our next virtual meeting, let's create opportunities for laughter, spontaneity, and genuine connections.

Not only does silliness bring a smile to our faces, but it also offers numerous benefits for our well-being. It helps alleviate stress, promotes creativity, and fosters a positive work environment. So, let's infuse our days with laughter, sprinkle moments of playfulness throughout our routines, and unlock the tremendous benefits that come with embracing our silly side.

Remember, it's okay to be serious when the situation calls for it, but don't underestimate the power of letting loose and having a good laugh. Together, let's create a workplace culture where silliness is celebrated, and our collective spirits soar to new heights!

So go ahead, be silly, and let the joy ripple through our Allied family. Your mind and body will thank you for it!

Be silly sometimes, its good for the mind and body!

COOKING FOR A CAUSE AT

The Ronald McDonald House

Dedicated volunteers Sarah, Aaron, and Lisa M. came together to create a delicious feast for the families staying at The Ronald McDonald House. They prepared tacos with sides of beans and corn with ice cream sundaes for dessert. Our commitment to giving back to the community shines through events like these, where we come together to make a positive impact in the lives of those who need it most.

On my first day at Allied, I got the pleasure of volunteering at Ronald McDonald House. I did not know whattoexpect,andIwaspleasantlysurprisedbyhoworganizedandwellrunitis!Theplaceresembles averyhigh-qualityextendedstay,withsomereallyspecialextraperks.

The kitchen area is meant for the residents. We used a kitchen space to create a taco bar and sundae bar for potential diners. But the special part is that we also left some extra food in the kitchen and residents can use the kitchen at any hour, use the food we left to cook with, choose to eat a pre-made meal,orusefoodoftheirownandstoreitthere.It’slikehomeawayfromhome.

But wait, there’s still the absolute coolest part…….they have a secret magic toy room! Our tour guide said that her best days are bringing a scared child to the wall and then pushing it open (it’s a real live secretroomy’all!)andtellingthechildtheycanchoosewhatevertoytheywantfromthefloortoceiling shelves,allpaintedinsparkingdarkpaintthatmakestheroomtrulyfeelmagic.Iadmit,myinnerchild squealed.

Allinall,charityworkisnotonlygoodforthesoul,butitISwherewewillfindmanyofourclient’salso, as giving back is not just a trend and all the great companies in town do it. I will definitely be back on mynextopportunity.Hopetoseeyouinthekitchen!

BOWLING WITH THE BOISE BRANCH BOWLING WITH THE BOISE BRANCH

Happy Happy Happy Birthday Birthday Birthday

w/ Allied 1 Year

Scott G

w/ Allied 6 Years

MEET THE Dogs:

OODY ZEKE COOPER

PAWRENT:TERRYS

LUNA

PAWRENT:CINDI

BRING YOUR DOG TO WORK DAY

NEW IT ClIENTS

Achieve Mortgage:

An organization that specializes in web-based Home Loans.

Adler Industrial:

This company specializes in developing Industrial Properties in Boise and California.

BCA/Building Contractors of Southwestern Idaho:

A non-profit organization dedicated to promoting responsible development in our community.

Development Services, Inc:

Started in 2002 by Jean Cariaga and Georgia Mackley, this company started out managing 10 subdivision homeowner associations to now having over 90 in the Treasure Valley. The server includes residential, commercial, development, and architectural review/consultation.

Hill Construction:

A commercial management and general contractor that covers projects from expansion/remodels to new builds and tenant improvements on older buildings.

Idaho Society of CPA:

A four-person non-profit organization established in 1918 with the mission to bring together Certified Public Accountants in Idaho to maintain and elevate standards.

Sandra Clapp:

A legal organization that covers many areas such as wills, trusts, probates, marital agreements, and estate litigation

ENGINEER HIGHLIGHT: ANDREW DORRANCE

Andrew has been with Allied since the acquisition of CorePC in Oct 2017, where he had been since 2012. Andrew is a Tier III

Engineer and Systems

Administrator for many of our IT tools. He enjoys mountain biking and traveling with his girlfriend to see concerts. When they are home they are bundled up on the couch with our cat

Josie watching Netflix or playing video games.

Due: July 30th

CONGRATS SARA CONGRATS SARA

on getting her on getting her

Six Sigma Six Sigma

White Belt! White Belt!

The Six Sigma methodology allows an organization to improve the quality of its processes by identifying the causes of errors, working to minimize and correct future mistakes. From manufacturing processes to logistics and retail—the Six Sigma process improvement methodology has worked to help numerous companies improve efficiencies, reduce costs and increase customer satisfaction. The Six Sigma approach is as applicable to IT as it is to any other business process. From network infrastructure to ERP to E-Business interfaces and software applications, the Six Sigma approach can be used by project managers as well as IT department managers to improve their service levels, reduce system downtime, and optimize their processes.

Key Highlights from Kory Beck's Key Highlights from Kory Beck's Sales Process Training Sales Process Training

In a recent all-team meeting, Kory Beck provided valuable insights into our sales process. Here are some key takeaways:

Building Relationships:

Kory emphasized the importance of building strong relationships with potential customers. This involves regularly knocking on doors and understanding how we can help businesses solve their challenges.

Account Reviews:

We strive to maintain excellent customer service by conducting regular account reviews with existing customers. This ensures their satisfaction, resolves any issues promptly, and strengthens our partnership.

Identifying Solutions:

During meetings with customers, our sales team identifies pain points and areas for improvement in their business processes. We offer solutions tailored to their needs, such as copiers, printers, IT systems, and document management.

Smooth Order Processing:

Kory demonstrated our streamlined order processing using the Sherpa platform. From adding signed documents and configuring equipment to calculating financials and generating movement forms, the new process ensures efficiency and accuracy.

Incentivizing Referrals:

Kory encouraged everyone to refer potential customers to our sales team. We offer incentives, ranging from $150 to $500, to team members who successfully refer leads that convert into sales.

Don't miss out on the opportunity to contribute leads and earn extra rewards! If you have a referral or any questions, please fill out the ALLIED Sales Lead Form or contact Kory Beck directly.

Remember, our success lies in teamwork and providing exceptional service to our customers.

Let's continue to excel in our sales efforts and make a positive impact on businesses in our community.

Watch the recorded training video for a more detailed understanding of the sales process.

WHAT OUR WHAT OUR CUSTOMERS HAVE CUSTOMERS HAVE TO SAY ABOUT OUR TO SAY ABOUT OUR AMAZING TEAM: AMAZING TEAM:

Allied Service

Department: Celebrating Remarkable Success and Unmatched Customer Satisfaction!

Did you know our NPS score for may & June was 100?!

This is a HUGE deal for our Service team and shows the amazing service that we provide to our customers!

If you’re not familiar with NPS, Net Promoter Score is the worldwide standard for measuring customer satisfaction. It's a scale from -100 to +100 with 10 the current average for a US company. 100 is the best possible, -100 the worst possible. Net Promoter Score (NPS®) has become the world standard for measuring customer satisfaction levels. Rather than saying we have the "Best" service we use a 3rd party company to automate follow up messages to our customers including getting feedback and tracking NPS®

HOW WE COMPARE

ROCKS Q2 COMPANY

Automate Customer Onboarding: Automate Customer Onboarding: Improve customer onboarding by integrating automation tools and Improve customer onboarding by integrating automation tools and streamlining processes. streamlining processes.

2 4 5 6

1 3 7

Benchmarking - Department Financial Statements: Benchmarking - Department Financial Statements: Automate and benchmark department financials for data-driven Automate and benchmark department financials for data-driven decision-making. decision-making.

Data Points / Scorecard M

Data Points / Scorecard M

Establish key data points and measur Establish key data points and measura track progress. track progress.

Accountability Chart Accountability Chart

Develop an accountability cha Develop an accountability cha clarity in roles and responsibi clarity in roles and responsibi

eAuto Equipment Status/C eAuto Equipment Status/C

Refine our eAuto equipment monitori Refine our eAuto equipment monitori productivity and customer satisfactio productivity and customer satisfactio

Electronic Integration Electronic Integration

IImplement electronic tools to mplement electronic tools to collaboration, and efficiency. collaboration, and efficiency.

Marketing Leads/Convers Marketing Leads/Convers

Boost marketing leads and conversio Boost marketing leads and conversio and optimized campaigns. and optimized campaigns.

SEE YOU NEXT MONTH!