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SUCCESS STORIES Industrial Operations Tech Graduates of Program Share SUCCESS STORIES! See Pages 6&7 Inside




Staff Members


New Program Boasts Success Stories


We Meet All Training Needs


Event Facilities Available




Vice President 430.3563

Solutions Associate, Instruction 430.6619




Graduates of the Industrial Operations Technician Program Share SUCCESS STORIES

ATC PROGRAM FEATURE 8 Project Management Professional 9 Lean Six Sigma Program SUMMER PROGRAMS 10-13 Credit Programs & Continuing Education Offerings


Faculty Chair, Business Logistics Management 430.3924 gfrage@albanytech.edu

CAROLYN MILLS Solutions Assistant 430.6598


Solutions is published quarterly by the Albany Technical College Marketing and Public Relations department for the Center for Business Solutions at Albany Technical College. Albany Technical College is a unit of the Technical College System of Georgia. Questions and comments relating to this publication or any of its contents may be addressed to: TRACY WALLACE

The Albany Technical College Marketing & Public Relations Department at publicrelations@albanytech.edu


Visit the Center for Business Solutions at Albany Technical College online at ... https://www.albanytech.edu/cbs

Director of Continuing Education 430.3867

On the Cover:

Graduates of the Industrial Operations Technician Program share SUCCESS STORIES!


page 5



page 8


pages 10-13





New Program Boasts Success Stories Last year, our Center for Business Solutions, in partnership with the AlbanyDougherty Chamber of Commerce Industry Roundtable, launched a brand new Industrial Operations Technician program. The program was designed to get graduates ready for jobs in some of Albany’s industries, such as P&G, MillerCoors, Pfizer, and many others who have partnered with us on this initiatve.

Remember, we are here to serve all workforce needs of the Southwest Georgia region and hope you will contact us to help you and your business. Thank you for your support. Sincerely,

Anthony O. Parker, Ph.D. President, Albany Technical College

In this edition of SOLUTIONS, you’ll read about several of our graduates who share their experience in the program and how it has changed and shaped their careers.

2 | solutions | Albany Technical College | Summer 2018

from the President



We Meet All Training Needs Want to earn a great salary? Want advancement opportunities in your current job? Want to increase your marketability in the competitive job arena? We can help! The Center for Business Solutions at Albany Technical College provides just the training that you need to secure employment and advance in your chosen field.

Industrial Operations Technician is a two-semester program that was developed in conjunction with the Albany-Dougherty Industry Roundtable. The Technical Certificate of Credit is designed to provide you with “ready to work� manufacturing knowledge and skills and is endorsed by major employers in the area. In fact, most employers provide individuals completing the TCC with preferred status in the hiring process and, if you qualify, tuition for the program is FREE utilizing the HOPE Career Grant! You read that correctly! FREE!

Lean Six Sigma is business and industry recognized as a tool to provide greater understanding of processes that must gel together to create an effective and efficient organization. Using process improvement, individuals are able to identify processes that will increase the overall value stream, reduce the amount of redundant steps in a process, eliminate waste, assist in creation of a culture that focusses on the critical needs of the customer and provide a greater degree of organization that will improve effectiveness and efficiency. Albany Technical College offers both the Green Belt and Black Belt Certifications utilizing our team of Master Black Belt Certified Instructors and a blended curriculum that allows flexibility for an individual to complete the one semester program. n fact, Fall 2018 brings with it the opportunity to complete all program requirements 100 percent online.

edition of SOLUTIONS and call us and find out how we can help you succeed as an individual in the job market or as a business seeking to improve your bottom line!


Matt Trice Vice President, Center for Business Solutions

Please take a look at these and other opportunities as you read through this

from the Vice President

solutions | Albany Technical College | Summer 2018 | 3



Logistics Education Center Auditorium + Executive Board Room Logistics Education Center Auditorium

Computer Labs, Classrooms, and Dining Areas

Tiered, classroom-style seating is available in our Logistics Education Center (LEC) Auditorium. This room seats 76 people and is ideal for leading workshops and hosting panel discussions. Amenities include a stage, podium with microphone, multiple cameras, a center screen and several large LCD monitors. Handheld and lapel mics can also be made available to renters.

We have a variety of spaces available to suit your needs. Before you finalize plans for your next gathering, call us for a quote.

Logistics Education Center Executive Board Room

Call 229-430-3563 for information about all of the facilities listed above. We want to help you make your event a success!

For smaller meetings, consider the luxury of the LEC Executive Board Room. The U-shaped conference table with plush, swiveling chairs allow for relaxed discussion. The table seats 20 and additional chairs are placed throughout the room. The technology available includes a podium with microphone and extra-large monitor for presentations.

Logistics Education Center

4 | solutions | Albany Technical College | Summer 2018



Kirkland Conference Center Our facilities include the Kirkland Conference Center, a multi-purpose room that can be arranged banquet-style, classroom style, or theatre style. For a banquet or party with round tables, Kirkland will seat 250 people comfortably. For a meeting or training, we can place rectangle tables and front-facing chairs and seat over 100 people. Partitions create smaller more intimate spaces if needed for your gathering. Call us to discuss the configuration you have in mind for your event. The Kirkland Conference Center has all the technology capabilities you will need for your event. Our technology options include multiple cameras, podium with wired microphones, large front screen and multiple monitors, wireless microphones, and internet access. The Kirkland building offers a handy warming kitchen adjacent to the conference center for food prep. Albany Tech will also supply security guards if your event is in the evening or on the weekend.

Kirkland Conference Center

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Industrial Operations Technician Graduates of Program Share SUCCESS STORIES Life Changing: Jerry Brett Lowery For as long as he can remember, Jerry Brett Lowery wanted to work in a factory. He has always been intrigued by the process of creating a product. Lowery is now living his dream as a recent hire at MillerCoors in Albany. Not only is he spending his workdays doing work he enjoys, he is also getting paid well to do it. Lowery owes his hiring to the fact that he earned a certificate in Albany Tech’s Industrial Operations Technician program. Lowery feels that he was granted an interview because of his participation in the Industrial Ops program, which was designed by the local

Industry Roundtable. Because local industry helped create the curriculum, they know what students have learned when they’ve completed the program.The combination of hands-on skills and soft skills, such as communication and conflict management, ensure that students are work-ready when they graduate. “During the interview, when I began discussing my Green Belt in Lean Six Sigma, their eyes lit up!” Lowery said. Lowery doesn’t plan to stop with his certificate. “Taking this program has made me want to learn more,” he says. He plans to continue his education at Albany Tech and aspires to

work in management at MillerCoors. Of the Industrial Ops program, Lowery says, “This program changed my life.”

“Taking this program has made me want to learn more.”

INDUSTRIAL OPERATIONS TECHNICIAN PROGRAM For more information or to register for classes, call CBS at 229.430.3563 or email cbs@albanytech.edu. 6 | solutions | Albany Technical College | Summer 2018




“Life Changing!” Jerry Brett Lowery

“Confidence Gaining!” Quarntavious Gladden

Confidence Gaining Quarntavious Gladden Gladden had a long-standing job at a small manufacturing company, but wanted a change. Gladden was appreciated at his workplace because of his loyalty, longevity, and his ability to conceive new approaches and solve problems. That mindset for problem-solving led Gladden to the Industrial Operations Program at Albany Tech, and finally to Procter & Gamble. Before beginning the program, Gladden knew the advancement opportunities with his employer were limited. He chose Industrial Ops because he wanted to gain the skills needed to move up in the manufacturing field, while continuing to work full-time at his job.The


flexibility of the classes in Industrial Ops allowed him to work while earning his certificate. Like many people, Gladden did not believe that a job at Albany’s Procter & Gamble plant was attainable. “I thought you had to know somebody to even get an interview.” However, graduating from Albany Tech gave him the confidence to apply to the company anyway. P&G managers saw the Industrial Ops certificate on his resume and called him in for an interview. “It’s been less than a year since I completed the program, and now I am a Plant Technician at Procter & Gamble,” he says. “In my opinion, P&G is one of the greatest companies in this area. I’m proud to work there.”

“It’s been less than a year since I completed the program, and now I am a Plant Technician at Procter & Gamble.”

solutions | Albany Technical College | Solutions 2018 | 7

Project Management Professional

CBS’s Project Management Professional Overview Course will Prepare you for PMP Certification The Project Management Professional (PMP)® is the most important industryrecognized certification for project managers. You can find PMPs leading projects in nearly every country. The PMP® is a global certification. As a PMP, you can work in virtually any industry, with any methodology and in any location. The Center for Business Solutions at Albany Tech will be offering a Project Management Overview Course October 1-5, 2018. For those individuals with a Bachelor’s Degree, this course will provide the 35-hour classroom experience that is a pre-requisite for taking the PMP certification exam from Project Management Institute. This course is based on the Project Management Book of Knowledge.

The cost of the 4 1/2 day program is $1095.00. This fee includes the cost of classroom instruction and the printed materials. This is a non-credit Continuing Education course, so there are no college admission requirements or applications. Students must have a Bachelor’s Degree. Why should Project Managers Earn PMP Certification? Certified PMPs make more money than their non-certified peers. Among survey respondents to PMI’s Earning Power Salary Survey, those with a PMP certification garner a higher salary (23% higher on average) than those without a PMP certification.

Employers benefit as well. When more than one-third of their project managers are PMP-certified, organizations complete more of their projects on time, on budget and meeting original goals. (Pulse of the Profession® study, PMI, 2015.) The PMP signifies that you speak and understand the global language of project management. Certification connects you to a community of professionals, organizations and experts worldwide. Register for Albany Tech’s PMP Overview Course today. Registration deadline is September 17, 2018.

For more information or to register for classes, call CBS at 229.430.3563 or email cbs@albanytech.edu. solutions | Albany Technical College | Summer 2018 | 8

LEAN SIX SIGMA A certification in Lean Six Sigma is a CAREERBOOSTING CREDENTIAL! More and more companies around the world are using Lean Six Sigma approaches to improve efficiency and cost effectiveness.These companies will be looking for employees with certification to implement this methodology. Higher Salary and More Opportunities Your education and certification will help lead you to improved salary and advancement in your company, or to better job opportunities. 100% Online The Center for Business Solutions at Albany Tech offers the pathway to these career-enhancing certifications. Earn Lean Six Sigma Green Belt 100% online while you continue to work. Half the Price of other Programs You could pay twice as much for this certification at other colleges. Albany Technical College partners with the Quality Group to provide a high-quality, interactive fully online curriculum enriched with faculty support. Our faculty members are available to assist and responsive to student needs. Credit or Non-Credit Option This program is offered as a non-credit Continuing Education program, so there is no need to apply to Albany Technical College.The cost for the Green Belt certification is $1499.00. For information about Black Belt certification, call us at 229-430-6619. If college credits are desired, you can also earn a Quality Assurance Specialist Technical Certificate of Credit, which provides a Green Belt Certification. For more information about earning your Green Belt as an Albany Technical College credit student, give us a call. 9 | solutions | Albany Technical College | Summer 2018

Experienced, Caring Faculty Our experienced, caring faculty is committed to student success and is responsive to student needs. Help is just a phone call or email away. Dr. Steve Eidson, Lead Instructor, has a Master Certificate in Six Sigma and is a Certified Economic Development Trainer. For information about the Lean Six Sigma program, contact Dr. Steve Eidson at 229-4306199.

What our students say about Lean Six Sigma “Albany Tech’s Lean Six Sigma training broadened my understanding of our processes and exposed me to different approaches to optimize efficiency and reduce waste. I would recommend Albany Tech’s Lean Six Sigma course to anyone who would like to systematically make improvements to their business process.” Jeff Goodson Process Leader MillerCoors Albany

“The ability to group large amounts of data into meaningful and manageable charts has been a great asset to my work.The concepts learned at Albany Tech in the Lean Six Sigma program helped me deal effectively with the data we generate.” Daniel Evans Quality Control Lab Technician SASCO Chemical Co., Albany

For information about the Lean Six Sigma program, contact Dr. Steve Eidson at 229-430-6199 or email seidson@albanytech.edu.


Get a Degree, Diploma, or Technical Certificate of Credit Financial Aid may be available for those who qualify!

Industrial Operations Technician

The first of its kind of Georgia, the Industrial Operations program was designed with help from the Dougherty County Industry Roundtable. The roundtable consists of eight major employers in our area who spelled out the specific skill set they need for new hires. Albany Tech and the Roundtable designed the program to focus on the skills required by these local industries. Complete this certificate program in two semesters and be prepared to enter the workforce with a local manufacturer. Get your resume to the top of the stack! For more information about the Industrial Operations Technician Program, call 229-430-6619. See our Industrial Ops Success Stories in this issue.

Business Logistics

The Georgia Department of Labor predicts that material-moving occupations are expected to add 40,000 jobs in the state between now and 2024. Logistics is more important than ever, ensuring our goods and services are delivered at the right time, to the right place, and at the right costs in the global marketplace. Individuals with expertise in logistics are in high demand. Albany Technical College has one of the best logistics educational online programs in this region. With courses in Management, coupled with Supply Chain and Logistics courses, students will enter the workforce with a well-rounded education in Business Logistics. Totally online Degree and Diploma programs available. For more information about Business Logistics programs, call 229-430-3924.

Operations Management

The Operations Management Degree prepares individuals to plan, direct, or coordinate the operations of public or private sector organizations. With an Operations Management Degree, your duties and responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. Operations Management majors serve in a wide range of fields, so possibilities are endless for OM grads. For more information about Operations Management, call 229-430-6619. solutions | Albany Technical College | Summer 2018 | 10


Driver’s Ed for Teens to fulfill Joshua’s Law

Our Driver’s Ed program includes the 30 hours of classroom instruction and 6 hours of behind-the-wheel instruction required for Joshua’s Law. This class is $350 and the state of Georgia has some grant funding to provide parents with financial assistance for this class. Visit this website to apply for the Georgia Driver’s Ed grant: https://georgiadrivers.ga.gov/gohs/gohshome.html. If awarded the grant, you should use the voucher code provided to enroll and pay for the class. Summer 2018 Summer Driver’s Ed classes will be held on our campus. We have two sessions scheduled for this summer. Pick the Session that best fits your schedule. Session #1: June 4-15, 8:00 am – 5:00 pm Monday – Friday Session #2: July 9-20, 8:00 am – 5:00 pm Monday – Friday Upcoming Fall 2018 sessions at Albany Tech and Lee County High School: September 17-November 2 Call our office at 229-430-3563 for more information.

Driving Instruction for Adults

Need a Driver’s License for employment? Albany Tech offers one-on-one driving instruction to prepare you for Georgia’s Driver’s License examination. Our qualified and patient instructors have flexible schedules to meet your scheduling needs, and the instructor can pick you up from your location and deliver you back at the end of class. Cost of instruction: $300 Instruction with Pick up: $325 For more information or to register, call 229-430-3563.

Summer Photo Academy: Photography and Photoshop Camp For kids ages 10-14 Kids can discover their creativity and tell great stories through photography! At Albany Tech’s Summer Photo Academy, kids ages 10-14 will give life to their artistic vision through photography and photo editing. They will learn how to take their pictures from good to great, as well as enhance, alter, edit, and create amazing images with Photoshop®. Campers will utilize the state-of-the-art Design and Media Studio at Albany Tech. Instructor Walt Petruska will make each day fun and engaging through games, contests, and photo excursions on our campus. Campers should bring a digital camera, smartphone, or tablet with which to take photos. Tuesday-Thursday, July 10-12 | 12:30-5:00 pm Camp Fee: $85 Early Registration (through July 2) $90 Late Registration (after July 2) Space is limited so register early. Register at www.eventbrite.com or 229.430.3867. 11 | solutions | Albany Technical College | Summer 2018

CONTINUING EDUCATION - SUMMER 2018 The ABCs of Social Media Marketing

Amplify your Social Media presence Boost Traffic to your social media site and web site Connect with Customers

July 10-19, 4 sessions on Tuesday and Thursday nights 6:00-8:00 pm $199 for early registration (by July 2); $215 after July 2 Social media plays a key role in today’s marketing efforts, expanding a brand’s exposure and connecting with key influencers and potential customers. This course will help you develop a solid foundation in social media and learn the skills necessary to utilize a web-based platform to market your business to key audiences. Social Media Marketing ABCs will be relevant for small business owners, non-profits, managers, communications professionals and others who are responsible for social media and marketing within their organizations. Class topics will include: • • • • •

Creating an Effective Social Media Marketing Strategy Facebook Page Management Facebook Advertising Using Instagram Connecting with Linked In, Twitter, Pinterest & YouTube

Instructor is Skarlet Shuplat. Skarlet, the founder of SKAR Social, is a Certified Social Media Strategist and sought after consultant. She has been featured on Bossitude.com, a website offering informative content and networking opportunities for entrepreneurs.

Front Line Customer Service Training

This training is specifically geared for employees on the front line. The class highlights proven practices that will empower all front line staff to create a positive customer service experience and build long-lasting customer relationships. In seeking return on investment for customer loyalty and business growth, don’t overlook training for your front line employees – they are the face of your business! Wednesday, July 18, 9:00 am to 4:00 pm Course Fee Early Registration (by July 11): $115 Late Registration (after July 11): $125 Lunch included in course fee. Register 3 or more employees from one company and receive a 10% discount. To register, call 229-439-3867.

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Forklift Certification

Receive operator training in accordance with OSHA Standard 1910.178. The program fully covers the requirements to be an efficient and safe forklift operator. This course is 8 hours in length and includes three hours of classroom training with the balance devoted to hands-on driving. Classes are Saturdays from 8:00am - 4:00pm Fee: $100 for early registration (early registration closes 8 days before class); $110 for late registration. REGISTRATION FOR EACH CLASS CLOSES ON THE THURSDAY PRIOR TO THE CLASS AT 5:00 PM. Upcoming Forklift Operator Class Dates: • • • • • • •

May 5 June 2 June 16 June 30 July 21 August 4 August 18

Call 229-430-3563 for more information or to register.

Customized Training

Do you have training needs for your staff? We can provide training for your staff members on our campus or at your worksite. From computer training to conflict management, we have faculty to teach a wide variety of courses. If you have a need in mind, call us first. Chances are, we can create a course just for you. Call 229-430-3867 for more information.

Customized Skills Assessments

We can take the headache out of employee assessments. If you have a large number of employees to evaluate, give us a call. We can customize a skills assessment and conduct the assessments with our convenient online tool. If you’d rather have old-school pencil and paper assessments, we can create and conduct those for you. Call 229-430-3563.

13 | solutions | Albany Technical College | Summer 2018

Albany Technical College does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status.

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Solutions - Summer 2018  

A Publication of the Center for Business Solutions at Albany Technical College

Solutions - Summer 2018  

A Publication of the Center for Business Solutions at Albany Technical College