AHRC January 2023 Compass Annual Report

AHRC Nassau COMPASS

Empowers people to live fulfilling lives. Together with Family-Friends-Community

January 2023 Annual Report

Recognized by CQL | The Council on Quality and Leadership with Person-Centered Excellence Accreditation With Distinction Working toward a world of dignity, opportunity and community for all people

2022 Rights Rally Open House

On October 26, our annual Rights Rally was held in person for the first time since the pandemic. The event was an open house with various advocacy councils and departments hosting a rights table. Over 130 people attended. People talked about and received information on the Right to Socialize, Choices, Voting, All Rights, Privacy and many others. Opening the event was AHRC Nassau’s Chief Executive Officer, Stanfort Perry. There was also an “Ask the Exec” table. Welcome back all! It was wonderful to reconnect in-person!

MISSION STATEMENT

Annual Review of the Mission Statement and Management Plan

Each year, AHRC Nassau reviews the agency’s Mission Statement and Management Plan. It begins with the Council and Compass committee reviews in the fall. Recommendations are forwarded to the agency Board of Directors for the January review. The Board of Directors agreed with the Council and Compass committee that there are no recommended changes to the Mission statement, however the poster was updated with new pictures. In addition, the recommended updates to the Management Plan were approved and are shown below.

Mission Statement:

AHRC Nassau empowers people to live fulfilling lives

Together with Family - Friends - Community

Guiding Principles

Work together to achieve excellence by promoting opportunities and supporting dreams.

Demonstrate courtesy, respect and compassion in every interaction.

Foster a unified culture that celebrates diverse talents, ideas and potential.

SUMMARY OF MANAGEMENT PLAN CHANGES:

A. Council Recommendations: None at this time.

B. COMPASS Committee Recommendations are shown below:

All Criterion:

Update document to include administrative title changes.

Criterion #1 - Board and Management Commitment:

Continue: Board of Directors hybrid approach (remote or in-person) to physical plant inspections given success of both methods. Continue: To assess and possibly add a second advocate as a board member.

Criterion #2 - Mission Statement and Commitment to the ISE: No recommended changes.

Criterion #3 – Empowerment:

Add: DEI Council and Ambassadors.

Add: Decision making supports and alternatives are provided to people as deemed necessary.

Add: A Personal Outcome Measures Rally is held each year to share successes and celebrate achievements.

Criterion #5 – Self-Survey:

Pending: Continue to assess possible changes to self-survey to include OPWDD Risk Stratified Survey Process. Upon receipt of system and protocols, RA will assess and obtain all stakeholders input regarding possible changes to the self-survey process.

Criterion #6 – Valued Outcomes:

Continue: To assess and possibly revise Personal Outcome Measures Quality Reviews to strengthen support of each person’s desired personal outcomes.

Criterion #7 – Quality Improvement: No recommended changes

GC partnered with AHRC Nassau to donate gifts to those in need this holiday season. Our employees and their families dedicated an evening to wrap gifts while enjoying great food, company, and holiday music.

We are so thankful for the opportunities we have to give back .

Congratulations Bryan Thomas nominee for NYSID’s 2022 Joslin Award for Outstanding Performance!

Bryan Thomas was recently honored with a luncheon as a New York State Industries for the Disabled, Inc. (NYSID) William B. Joslin Outstanding Performance Award Nominee. Recognized for professional excellence and personal development, Bryan received a certificate and $500 check.

“It makes me happy to know that I am being recognized as a hard worker,” said Bryan

Resilient, hard working, and dedicated three words that describe Bryan Thomas and his work ethic. Bryan has been a porter at both the New York State Department of Labor and the New York State Department of Motor Vehicles since December 12, 2004. He takes great pride in his work and makes certain that all his responsibilities are completed by the conclusion of his shift. He enthusiastically takes on new tasks and gladly takes on extra work to assist his supervisor in meeting deadlines when they are short on staff. Bryan’s enthusiasm for his work and in earning a paycheck is evident.

COMMUNITY RECONNECTIONS

For the first time since the pandemic, people supported by the Farmingdale 1 Hub site returned to their volunteer jobs at the Farmingdale Public Library. Happy to again offer a helping hand, the volunteers restocked books, cleaned off shelves, and organized areas. #ahrcconnections #ahrcdayservices #volunteer #disability #disabilitypride

Dr. Martin Luther King, Jr., Day

Many stakeholders joined on Monday, Jan. 16, for a march and celebration of Rev. Dr. Martin Luther King, Jr. in Glen Cove. We marched from the First Baptist Church in Glen Cove to Wunsch Arts Center at Finley Middle School, where a program celebrating Dr. King was held. Matt Hofele, a selfadvocate, gave a speech during the program on how Dr. King personally inspired him and the need for increased volunteerism in the community.

Missions

Freeport Day Hab on a Mission to Spread Awareness

October is Breast Cancer Awareness month and the people at Freeport showed their support every Friday in October by wearing pink. National Breast Cancer Awareness Month dates back to October 1985. This is when the first organized movement to bring attention to the dangers of breast cancer occurred in the United States Since then, campaigns to educate the public about this disease have continued to thrive and multiply. We are happy to do our part and raise awareness in our community.

My Life Plan—My Way!

Having a Life Plan that truly speaks to all the things you want and don’t want in your life is not always simple or easy.

The great thing about the Life Plan is that while it is 100% driven by the person, it includes a team of people who are engaged in meeting the needs, and reaching the goals, of the person.

Coleen Mackin has a number of people she’s invited onto her team, including Robert Ciatto, Matt Hofele, Kate Zimmerman and Colleen Tapia. Each of these people have different skills and knowledge to share that are important in realizing her Life Plan goals and for her life! These people are important to Coleen; she trusts them to offer her strategies to consider along the way toward achieving her goals whatever they may be.

Creating a great support team is a powerful and surefire way to have your needs and wants known and for having a Life Plan that is uniquely you!

Follow Coleen’s lead and invite people to your Life Plan Meeting who share in your life vision and can support you to make it come true!

In My Own Words….Kenny Smith and Cheryl Cohen on Advocacy

Working, having a job and a paycheck is such an important part of many people’s lives.

We invite you to visit AHRC Nassau’s YouTube channel to learn from Cheryl how she advocated for her job at Marshall’s and about her work experiences and friendships. Kenny’s story is equally powerful. He shares his role in conducting hiring interviews and his own personal advocacy for employment.

Visit: https://www.youtube.com/AHRCNassau

Community Connections

Food insecurity is on the rise among neighbors in need on Long Island. For Thanksgiving, the AHRC and Citizens Options Unlimited, Inc. community, including Purolator International employees, came together for an inclusive volunteering project to put together food baskets for more than 40 families whose need was made known to us. This project is part of the ongoing MLK Dream Project, funded in part by a grant from The Arc of the United States, commemorating the legacy of Dr. Martin Luther King, Jr., and reaffirming our dedication not only to our shared community, but to supporting genuine inclusion for all members of our community, regardless of background or ability.

Arby’s Community Recognition

We would like to recognize Arby’s staff for all the kindness and support they exhibit when the men and women supported stop in and purchase lunch. The Arby’s team is always helpful in applying current coupons offers, even if they have not been shown one by the purchaser. The Arby staff always greet us with a warm smile and never rush us when placing an order. They are a great example of customer service and how to work with people who may not have the strongest money skills. We appreciate these workers in our community and thanks to them their customers have a great experience, a great lunch and can’t wait to go back!.

One Stop Gift Shop

At AHRC’s One Stop Gift Shop, you can feel good knowing your purchase not only supports people with developmental disabilities to learn and share their skills, but that your dollars will be reinvested in local organizations strengthening the fabric of the community. From purchases made during Pride Month, The One Stop recently made a donation to PFY (formerly Pride for Youth), an organization advocating for lesbian, gay, bisexual, transgender, and queer/questioning young people through age 45 Add to the good work! Stop by the shop in person at 113 Levittown Parkway, Hicksville, NY 11801, Monday – Friday, 10:00 a.m.–1:30 p.m. or online at https://one-stop-gift-shop.square.site/

Three cheers for people supported by AHRC Day Services and staff for the One Stop Gift Shop pop-up and fashion show, held at the annual Membership Meeting! Consider picking up a few hats, tees and sweatshirts, modeled here, for the holidays. When you shop at One Stop, you’re truly creating a stronger community as sales proceeds are donated to local organizations to strengthen the fabric of our community. We look forward to your shopping with us!

BOARD OF DIRECTORS

Meetings were held monthly, except for December and a summer break, consistent with the Management Plan.

Annual Board Compass Training

Annual board of directors Compass training was completed on November 21, 2022 by Susan Gill Orange CQL certified POM Trainer and Bridget Cariello, Assistant Director of Project Development on Natural Supports and the Value of Social Roles.

The duo developed a presentation that stressed the importance and value of a natural support network and accompanying social roles. The main theme of the discussion was the interconnectedness of natural support systems with the establishment of crucial social roles. This was demonstrated by the linking of natural supports, i.e., family, friends, with the introduction and instruction of the types of expected behavior that is culturally established for any given social role in the community. The point is that the more familiar a person is with what is expected of them in the world at large, the easier it will be for them to acquire the kind of social capital that affords people with disabilities a place at the table so to speak. Understanding the meaning of social roles and the expectations within them is the way human beings create the social capital needed to navigate through life.

The importance of emphasizing the need to promote the retention of natural supports and the creation of social roles is a vital part of the lives of people we support. We hope we have accomplished this in a productive and interesting way.

A Message from Board President, Saundra Gumerove

“As holiday season starts, so does disability advocacy.” Saundra Gumerove, Esq., President of the Board of Directors at AHRC Nassau and Adjunct Professor at the Maurice A. Deane School of Law at Hofstra University, shared in an edition of Long Island Business News why it’s one of her family’s most heartfelt traditions and why engaging legislators is critical to ensuring sustainable disability services.

This holiday season, reconnecting in person will be especially meaningful. After years of social distancing, I look forward to sitting around the table with family and friends to catch up and of course do a little bragging about our children. Whatever amazing job, school, or internship comes up, I’m happy to hear. I’m also ready to share the successes of my daughter, Lauren, my “miracle baby” who inspired one of our family’s most heartfelt holiday traditions disability advocacy.

This tradition started when Lauren was born with developmental disabilities, including a number of health issues, a rare birth defect that impacted the shape and color of her face, as well as a processing issue that hindered her ability to read or write. Doctors didn’t think Lauren would survive infancy. Special education schools told me she couldn’t learn. Lauren did both.

At 40 years old, Lauren is a social butterfly, unfazed and even cordial, to the people who stare at her in public. Lauren’s profound kindness makes me proud. She understands their discomfort – that typical Long Islanders don’t often engage with people with disabilities, let alone understand the experience of disability. They don’t know about what it’s like living in a group home or depending on government funding for the essential services to live your life. They have no point of reference for home- and community-based services indispensable for everyday tasks, from getting dressed to running errands.

People don’t know Lauren or her peers, but they need to know. The state-funded disability services that ensure Lauren’s independence are the first to be put on the legislative chopping block. Every year, just like there’s a holiday season, the disability community must prepare for an aggressive advocacy campaign to maintain the current level of state funding or lose ground.

This annual campaign is exhausting and is in response to a span of 10 years when New York didn’t invest in the statutorily required cost of living adjustment (COLA). Though the 2022-2023 budget included a 5.4 percent COLA, the damage remains as nonprofit providers struggle with inflation and $100.5 million in costs due to high staff turnover. A lack of investment in salaries has led to nearly 20,000 open positions across the state for direct support professionals (DSPs), the caregivers who support people with disabilities.

Even as the lights and wreaths go up, advocates are ramping up for the 2023-2024 budget and calling for several notable requests to create a more sustainable system and workforce for over 130,000 New Yorkers with developmental disabilities. We’re telling our friends and relatives, emailing, tweeting, calling and visiting legislators for an 8.5 percent COLA so provider agencies can address increasing operational costs as well as a Direct Support Wage Enhancement (DSWE) to recruit and retain staff.

These changes happen when concerned constituents, like you, reach out to newly elected legislators and tell them these issues matter. By doing so, you are also affirming a sense of belonging and connection to all who live and work on Long Island a holiday tradition if ever there was one.

Please be sure to share your support with state leaders throughout the year!

Bridget Cariello (left) & Susan Gill Orange (right) at the AHRC Board Presentation.

BOARD OF DIRECTORS

SIBLING GROUP

In 2022, the Sibling Group met quarterly and more frequently as needed. At the end of 2022, Sandy Gumerove, President of the AHRC Nassau Board of Directors, joined to discuss current agency endeavors and hear from the siblings. Please join us in 2023!

2023 SIBLING GROUP

Please join us!

Sibling Group Meetings are held in-person or virtually at 5:00pm.

Please contact Colleen Tapia at ctapia@ahrc.org for details on how to connect.

Congratulations Jessica!

Congratulations to Jessica Campbell, AHRC Nassau Board Member and AHRC Quality Assurance Trainer, for 10 years of exceptional service at the Self-Advocacy Association of New York State (SANYS).

Jessica received one of the “10 Year Awards” at the 2022 SANYS Virtual Statewide Conference. As a SANYS Grassroots Field Assistant, Jessica continues to share her story to empower others to raise their voices and advance disability inclusion.

Three cheers for Jessica and her important work!

Ask the Exec Table at The Rights Rally Maintaining Direct Connection

At this year’s Rights Rally there was an “Ask the Exec” table hosted by the Executive staff, and Department heads throughout the event. People loved the opportunity to talk with them and share their comments and questions.

Board of Directors Physical Plant Inspections

The Board of Directors physical plant inspections continued both virtually and in-person this past year.

Some Board Inspectors have assumed in-person inspections if desired if the site was Covid free, while other Board inspectors have continued with virtual inspections. Whether inperson or virtual, the Board Inspections remain an invaluable tool!

This hybrid approach for Board Physical Plant Inspections will continue and will be reviewed at the annual Physical Plant Inspection meeting in February 2023.

Sue Dowling has coordinated this initiative since it started. Thank you Sue for all your professionalism, talent and expertise.

AHRC Nassau - Councils

Executive

Council Met Monthly (Except Summer Break and November)

A weekly Executive Council Zoom meeting continues to be held every Wednesday at 10:00a.m.

Stanfort Perry attended in September to engage the council in a Q&A.

Pam Boyle provides council members with weekly inspirations, positive affirmations and healthy coping concepts

Michelle Rudoff provides weekly Health and Wellness tips

Savita Sharma came to the Council and spoke about 2022 camp and to request ideas for summer 2023

Voter training was completed in September and October and “people making a “Voting Plan”

Michelle and Coleen started planning bake sales to raise money for tablets for advocates so they can get connected with the councils and other events

Dr. Mulqueen explaining that the Flu shot is recommended, and it is safe to get the Covid and Flu shot together

Michelle Rudoff and Coleen Makin hosted an advocate table for the AHRC Nassau walk

Anthony Rossi shares weekly community events with the council

Coleen Mackin and Michelle Rudoff shared the DEI guide developed by the DEI council at the Compass state providers meeting

Saundra Gumerove, AHRC Board President attended the council meeting in November to discuss BOD responsibilities and her ongoing availability to the council.

Shaun Weathers attended our November 30th meeting to speak about staffing and other items that are going on in the agency

Paul MacMillan came to the council and spoke about events happening with the Recreation Services

Chris Williams came to the council meeting and took questions about staffing and news from day services.

AHRC Nassau - Councils

COMPASS PROVIDERS MEETING– ADVOCATES DEI PRESENTATION

At a November 9, 2022, Compass Providers meeting, AHRC Nassau Advocates Coleen Mackin and Michelle Rudoff presented a DEI Manual developed by Agency self -advocates to teach others in straight forward, plain language about diversity, equity and inclusion.

AHRC Residential Council

The Residential Council was busy over the past few months hosting events to raise funds to help others in need. All with great success! Council members raised two hundred and fifty dollars for Long Island Cares and another two hundred and fifty dollars for the American Red Cross. Outstanding! Below are pictures from the Council’s Halloween Fundraiser party. Next up, members will vote on new SANYS representatives at their February 2023 council meeting.

Coleen Mackin was nominated to serve as a Regional Representative on the

SABE Board of Directors

Congratulations Coleen on being selected to serve on the SABE Board of Directors in 2024 and as a current alternate! This is a great accomplishment, and you have much to be proud of.

Preparing to Vote—Voting Plan

New this year to our Voting training was the recommendation to create a voting plan in advance to election day. Also included is the recommendation to take advantage of “early voting” or applying for mail in ballots.

A voting plan is just that: A plan for how and when you're going to vote and making sure you're fully prepared to do so. Questions to ask yourself and answer:

Where are you voting?

Are you going to the polls or do you have a mail-in ballot?

If voting in person do I know where this place is?

How are you getting to your polling place?

Do you need to take off work or volunteer activities?

Do I need ID?

Do I need staff to assist me?

Advocacy and Councils

Freeport Workforce Council

The Workforce Council Committee had a busy last quarter for the year 2022. Please find highlights bullets below:

WFC group attended Rights Rally at Brookville Mansion in October. Members presented on Rights to Vote at a reserved table and were able to interact with colleagues from other committees as well as the executive team.

WFC group helped organize a successful Pot Luck lunch event for Thanksgiving, on Wednesday 11/23/22. Everyone brought delicious dishes to be shared and enjoyed.

WFC group attended SANYS Conference (via livestream) on 12/2/22. Courtney Nupp, submitted and won the SANYS logo contest, which was featured broadly during marketing campaign, at the event and materials. Courtney joined the WFC wearing a SANYS tee shirt featuring her artwork in full display.

WFC participated in a Toy drive for Freeport in collaboration with Cathy Loquercio. Shown below are some Work Force Council members delivering toys collected to Eager to Serve, an after school program and women’s/children’s homeless shelter in Freeport. It was an incredibly special and meaningful activity for all involved in this project.

AHRC Day Hab Council Update

In July, Vice President Max was successful in having dividers placed between the urinals in the newly renovated men’s restroom in Freeport. Council members had the opportunity to apply for a job at the One Stop Gift Shop. If hired, they can obtain retail experience which could lead to future employment.

In August, Women’s Equality Day was celebrated by having a trivia event where people had the opportunity to answer questions about important women in history and how they impacted the rights that women have today. Many of the hub sites participated in the CQL accreditation visit where they had the opportunity to share their thoughts and ideas with the CQL team.

In September, council members reflected on 9/11 and shared stories of how it affected them. Staff Appreciation Week was celebrated by people making thank you cards for the staff in their hub sites who affected their lives in a positive way. They also made video tapes of themselves singing the praises of the staff that support them. Spanish heritage month was celebrated by viewing videos of influential people in Spanish history.

In October, many program participants participated in the AHRC walk-a-thon, with over 1000 people attending. Breast Cancer Awareness month was recognized by people wearing pink on Fridays during the month of October. Council members also wrote letters of support to cancer patients at Good Sam Hospital. A bake sale was held to help the victims of Hurricane Ian where $200 was raised to support this worthy cause.

In November, a food drive was held to help families in need. The items were donated to a local food pantry. People had the opportunity to complete a thankful flyer where they expressed their gratitude for people and things they have in their life. assemblyman Ed spoke at the council meeting where he spoke about the state budget and how money is spent to fund programs and residences.

In December, a toy drive was held. Many new toys that were donated were brought to the Freeport Fire Department who then donated them to Toys for Tots. A dress for success day was held where people had the opportunity to dress as if they were going for a job interview. A virtual talent show was held where many people had the opportunity to display their talent. It included singing, dancing, and a whole lot of talent!

Council members made holiday cards for people in the service, and they are being delivered to the VA hospital.

SANYS CONFERENCE LOGO CONTEST WINNER

Congratulations Courtney Nupp!

The winner of this year’s SANYS logo contest was Courtney Nupp a member of the AHRC Workforce Council.

Thank you Courtney for taking the time and effort to create this beautiful logo. Outstanding!

Out and About with Day Hab

Wheatley Farms and Arts Center

Working outside on a farm isn’t always easy with the weather extremes at times, but some winter days couldn’t be more beautiful to be outside! We hope everyone is able to step outside for a bit this winter and enjoy some of this gorgeous weather!

With the sun shining and the leaves still falling, people supported across AHRC Day Services have also begun to visit the Thomas S. Gulotta Wheatley Farms & Arts Center, Visitors enjoyed a tour of the farm and time spent with its animal residents. Here are a few fun moments from a visit by people from the Wantagh hub site.

EMPOWERMENT & ADVOCACY!

On January 25th, advocates joined across Twitter, Facebook, and LinkedIn, for a Social Media Day of Action dedicated to much-needed investments in New York State's disability services and workforce. Sharing their stories and creating a more inclusive future for people with I/DD. #IDDPriority #CareCantWait #StrongerTogether The Arc New York New York Disability Advocates

“Services for people with disability should be invested in because everyone should have an equal opportunity to be productive and have friends in their community.” – Michelle Rudoff, Self-Advocate & Q.A. Trainer at AHRC Nassau & Citizens Options Unlimited

“I wouldn’t be who I am today without help from state funding – especially the staff who help people with disabilities be healthy, safe and part of the community,” Coleen Mackin, Self-Advocate and AHRC Nassau QA Trainer, Governor Kathy Hochul CP State New York Disability Advocates The Arc New York InterAgency Council of Developmental Disabilities Agencies, Inc. (IAC) NY Alliance

“Increased state funding for disability services is urgent. After years of underinvestment, we must ensure a better future for all,” Saundra M. Gumerove, AHRC Nassau Board President and Parent Advocate.

“

Jessica

Member, was recently honored for 10 years of exceptional advocacy work at the Self-Advocacy Association of NYS - SANYS Statewide Page. Right now, Jessica is calling out for an increase in state disability funding. “I support increased state funding for disability services because I believe health and safety are important. If people don’t have staff, they won’t have access to medical services or may not be able to eat or leave their wheelchair.”

The time is now to invest in disability services. My sister Katherine is supported each and every day by dedicated direct support staff. She would never be able to live the life she does (working at a supermarket, attending countless social events, developing independence skills and coordinated healthcare) without support” –

Mary Mulqueen, M.D., Sibling Advocate

Campbell, AHRC Nassau Board

EMPOWERMENT

DJ Justin Abramowitz! By Kate Zimmerman

Meet Justin!! During Justin’s Personal Outcome Measures® interview, he spoke a lot about his love of music, dancing, and how he’d like to be a DJ someday. Justin shared how he leads Zumba workout classes and DJs the holiday party at the organization where he receives services. Justin is excited to learn about new opportunities to explore his talents to a virtual platform to share his passion with more people. Justin, with assistance from his family, friends and support team, was encouraged to reach out to Caffeine Academy for DJ

SANYS CONFERENCE Unite, Peace and Love!

This year’s conference theme, Unite, Peace and Love!, is about the world we wish to see. advocacy community serves as an example of unity and embodies the values of peace and love. Due to the continued presence of COVID 19 the conference was held on Zoom. This was a free event and a great opportunity to connect with the broader self advocacy network.

Self-advocates learned and celebrated what each of us has to offer to make the world a better place.

OPWDD Commissioner, Kerri Neifeld held a Commissioner’s forum where advocates and attendees were able to ask questions and offer their comments on services and supports.

Coleen Mackin presented on “How to Tell Staff What You Expect and Get Respect” and “A Self Advocates Guide to DEI” created by AHRC Nassau’s DEI council with a grant received by the DDPC, at the SANYS conference.

Celebrating the True Spirit of the Holiday Season And Making Dreams Come True

Participating in acts of kindness during the holiday season is a time honored tradition for many people. On December 7, 2022, Gloria Catinchi honored Michelle Rudoff with a recognition gift for her advocacy and efforts on behalf of her peers and AHRC Nassau.

It was a lovely luncheon and heartwarming to be a part of this unsolicited act of generosity and kindness that filled Michelle’s holiday season with joy.

DEI Advocacy Ambassadors Council

The DEI council continued to meet weekly in 2022 to develop an easy read DEI guide with a grant awarded from the DDPC.

Training for outside groups are scheduled for March of 2023.

The DEI advocates/Ambassador's are excited to get out and spread the word.

NYDA CAPITOL RALLY

Join advocates from across New York State. Call out for investments in the workforce and disability services infrastructure on Monday, Feb. 13 at 11:30 a.m., at the New York State Capitol, War Room, 2nd Floor, State St. and Washington Ave., Albany NY 12224.

Supported Decision Making Update

Supported Decision Making, SDM, is now a widely accepted addition to supports for people with intellectual and developmental disabilities and alternative to guardianship. It promotes self-determination and dignity. Supported decision-making is becoming a well-recognized alternative to guardianship. Supported decision‐making allows persons to choose trusted others, often family members, to support them in making their own decisions. Supports may include gathering information, helping persons evaluate the information and understand the consequences of a decision, communicating decisions to third parties and supporting persons in taking responsibility for their decisions.

EMPOWERMENT

By Elise Olsen Who You Are

Pride Poetry

Coming out can be hard. Once you do it you'll feel free, you can be who you want to be. Only you can make choices that are right for you. You are free to be who you are. Everyone should say I'm free to be me. Everyone has the right to be themselves. Love who you are, love who you love.

Coming out is a journey and everyone has their own. Trust me, it's true; just be you. Don't be scared to be who you are P.R.I.D.E

P is for pride, R is for respect, I is for individuality, D is for driven, E is for expression. Don't change for anyone, but you can change for yourself if you want to, it's your choice, speak up by using your voice. We're here for each other and can help when you need it. Don't let anyone put you down. Be confident in who you are, you are like a star. Everyone has their own journey. Coming out takes time, don't force it. P is for patient, R is for responsible, I is for independent, D is for determined, E is for encouraging.

Love Is Love

Love who you love. Don't be afraid to show your true self to the world. Stand up for what you believe in. Don't worry, we stand united. You are not alone. Be proud of who you are. Love is love. Love yourself. Embrace who you are. We are all in this together forever

Just be you, this I know is true. All of us are made to find love and be loved by anyone. Always be kind, say this to yourself in your mind.

Love is love. Love has no rules until you make it. Have pride inside you. Show off your uniqueness.

All Poems by Elise Olson

DEI Ambassadors Leading the Journey to Kindness! By Jerri

Walker

Earlier in 2022, a committee was formed titled, DEI Ambassadors. Agency advisors, Colleen Tapia, Bridget Cariello, and Jerri Walker along with ten self-advocate leaders, Michele Rudoff, Steven Barsh, Jessica Campbell, Coleen Mackin, Elise Olsen, John Buley-Newmar, Cheryl Cohen, Debra Grupp, Anthony Rossi, and Noah Probert met to share information about diversity, equity, and inclusion, which we refer to as DEI.

Through weekly meetings, thoughtful discussions that focused on learning about personal lived experiences as well as the experiences of others. There was great dialogue and members gained deeper insights and new knowledge. Our final project was the creation of a handbook A Beginner’s Guide to Diversity, Equity, and Inclusion. The guide is now complete and is available at www.ahrc.org/beginnersguidetoDEI

The guide will support the DEI Ambassadors in their training/education of others on this important subject matter. For 2023, we expect to reapply to the DDPC for grant funds to host a DEI conference geared to creating a more compassionate and equitable world.

Systems Advocacy!

Please join our systems advocacy movement and make your voice heard. You can go to https://www.thearcny.org for the most up to date advocacy initiatives and how to get involved.

VALUED OUTCOMES GIVING

TREE FAMILY

Here’s to 2023 and a new year full of togetherness, joy and opportunity! Thank you for being a part of our community and sharing your support, unique talents and experiences. You make our mission possible!

The Giving Tree Family held a fun and festive holiday party at the Wheatley Farms & Arts Center. Thirty-five men people supported by AHRC Day Services enjoyed live music, art lessons and a dance party with 45 Giving Tree volunteers of all ages. We look forward to all the new experiences we will share in 2023. Happy New Year!

POMs—Oceanside Road Builds a Bear

By Michelle Rudoff

On Wednesday November 30TH Steven, Laurie, Esther, Gabriella, and I along with our staff Julie and Roberta went to the Build a bear in the Walt Whitman Mall. We saw some of our friends from other sites and met by the store by Justine LitrasWe then walked into build a bear and picked out the bears that we wanted to make.

Steven- light brown and he put a Merry Christmas shirt on it. - Named Doris. Esther-Pikachu with a Pokémon shirt. Laurie-Unicorn with a tutu- named Rainbow. Gabby-Rainbow colored wearing a Hanukkah shirt- Helene after her manager. Michelle- Golden brown bear wearing a gingerbread outfit named Patrick Shade. After my favorite person in Plainview. Which he was flattered that I named the bear after him and asked if he should w more bow ties. LOL

How Technology Helps Me

By Jessica Campbell

My name is Jessica I have been self-advocate for over 20 years and 8 of them I have been self-direction. Recently I learned about a form of more help for people with disabilities called “Alexa”. “Alexa” is a voice activated assistant. It can do many things which really helps me especially during this staffing crisis. Below are just a few thing Alexa can do:

Set an alarm to remind you to do things (example: waking up, taking your medication, going to work, doing laundry, remembering your wallet, setting up a reminder for your para transit and locking your door).

It can also set a timer (example: for cooking or remind you to do something)

You can even ask Alexa how long to cook something like chicken. It will even send the recipe to your iPhone or iPad. It can also tell you important things too like the weather so you know how to dress and when there is a storm coming in your neighborhood.

It can help you spell words, tell you the news or tell you facts about celebrities.

It can also turn on/off your smart TV, lights, play music via your (Amazon, Apple, or Spotify account).

It’s also fun to have it tells jokes and plays games. Alexa can also remind you of birthdays and big events. I am learning every day of more things that Alexa can do. It is a great help. I strongly believe that during the staffing crisis this will not only protect people but teach independence for people with disabilities.

Learn more about creating a smart home that works for you. It’s simpler than you might think, and can make things you do every day much easier. It could be setting alarms or timers as reminders or even changing the temperature or controlling your lights. Give it a try!

POM DEPARTMENT—RIGHTS RALLY By Susan Gill Orange

As representatives of the Personal Outcome Department, where the “right to personal decision making” is taken very seriously, Kate Zimmerman and I distributed a variety of informative brochures that discuss options for day activities at the Annual Rights Rally held at the Brookville Mansion on Wednesday October 26th .

In our work conducting personal outcome interviews, we have found that many people are not familiar with the many choices they actually have for their daily activities. Community Habilitation, Day Habilitation, Self-Direction are just a few options obtainable for those seeking the right fit for their lifestyle. At the heart of our presentation, however, was the desire to emphasize to attendees that we need to know what matters the most to them . We hope by distributing questionnaires asking that question, to elicit from people their interests and their dreams in order to provide the best support possible in order to realize those goals.

The Rights Rally is always a great opportunity to spread the word that person centered planning and all that entails is the most effective way to have a “voice for choice.”

Personal Outcome Measures Update

By Bridget Cariello

Personal Outcome Measures (POM) interviews continue to assist people to improve their quality of life by identifying what outcomes are most important to each person. To date in 2022, 300 interviews have been conducted by three AHRC-Citizen’s CQL Certified POMs interviewers (two full time and one part time).

In 2022, the POM Department also expanded the University of Personal Growth Series to provide weekly classes on health and safety, money management, choice, artistic expression and other virtual opportunities to support person growth and independence for the people supported. The new “Show Us Your POMs,” initiative continued to celebrate both staff and the people supported on their personal journey. These opportunities aide people in expanding expressions of their own personal goals, plans and dreams for their lives. Empowerment training

is now offered virtually every Friday by the POM Department to people receiving supports on various topics.

While our supports remained diligent, and many outcomes were met in 2022, our data remained stable in most of the 21 related areas. There are however, downward trends in the following indicator areas:

Participate in the community: Declined in 2022 to 30% outcomes and 40% support met. This appears indicative of the shortage of staffing which in turn impacted the availability of supports needed to provide transportation and opportunity into the community. The residual restrictions in a post Covid-19 world may have also factored into this data. People have expressed a wish to return to the preCovid frequency of these activities.

People choose where to work: This same indicator saw a significant reduction in the first half of 2022 as outcomes met are slightly over 20% and the support shown is at 25%. This trend is also representative of the statewide staffing crisis. This lack of adequate staffing and the backlash of COVID have impacted people’s opportunities. During the pandemic and its immediate aftermath, many opportunities for work vanished as did existing jobs. Mobility to volunteer and work were greatly affected by the COVID precautions existing then so it made a huge impact on where a person chose to work. While this trend is notable efforts continue to support education, choice and opportunity to engage in social enterprises. This included an increase in education related to day options.

People choose personal goals also saw a marked decline in outcome and supports met. In 2022, outcomes met decreased to 45% and the supports declined to a 30% success rate. This also could be the result of staffing and the slowing of community participation. There is a wish to return to the pre-Covid frequency of community engagement. Our organization continues to develop interest based opportunities us a match related system that creates opportunity for People supported, their staff and community organizations that share similar interest to partner on event/experiences. It is our organizational belief that education, experience and exposure supports choice.

People choose where to Live: In 2021, the outcomes met in this indicator area were at 50% and the supports shown were at 60%. In 2022, these numbers have declined to 37% outcomes met and 40% support shown. Again, the decline could be attributed to the staffing crisis, transportation issues and post Covid-19 related barriers.

Looking ahead in 2023 POMS Rally, Empowering You Classes, “Show Us Your POMs,” Personal Discovery Event to increase people awareness of choice and the personal planning process, Life Model Meeting, and UPG. All of these initiatives will take place in 2023 to expand everyone's knowledge and exposure to the vital importance of the CQL’s 21 Personal Outcome Measures. Together we will continue supporting people to live their own best lives, their own way!

VALUED OUTCOMES

Family Questionnaire Results 2022

The family questionnaire is a vital component of AHRC Nassau’s COMPASS Management Plan. The questionnaire is sent to all families to obtain their feedback, assess level of satisfaction, and improve services. The response rate for this year is 23.7% compared with 29.9% last year. There are no agency wide trends. There is one program trend that is the same for Supported Employment (12%), Day Habilitation (11%) and Community Habilitation (13%); “Is your family member able to connect virtually to services and activities they like?” There is one program trend for Community Habilitation (12%) “Are you satisfied with virtual supports and services?” A trend is defined as a score of 89% or lower. A quality improvement plan is under development for the three programs noted with a trend(s). It should be noted that efforts to have people connect with virtual services, if they choose to, continue. No other trends are noted throughout AHRC Nassau. These are outstanding results which reflect the excellent services AHRC Nassau provides. Each program address any family questions, concerns or requests shared on individual “comment sheets” provided with the questionnaires. Follow-up action taken is documented on corrective action tracking sheets. As per the COMPASS Management Plan, these results are provided for Board of Directors review and Agency planning purposes.

Staff Recruitment and Retention Efforts By Jim Stock

I wanted to take a moment and personally thank Jack Garofalo, the board of directors and the CQL team for acknowledging the efforts of the Talent Acquisition Team. As we all know the last two years has been extremely difficult to hire and retain staff. Despite these challenges, the team hired 1,308 new staff across all companies in 2022 which exceeds our 2022 goal of 1,200. In the last quarter of 2022 , we ended strong with an increase in new hires for AHRC from the previous year and a huge decrease in separations for both AHRC and Citizens! Dr. Hassan and I feel that these successes are the result of the great team we currently have in place who are innovative, motivated, flexible and most of all dedicated to the mission of AHRC, Citizens and BCCS.

In 2023 the talent acquisition team will be partnering very closely with Learning and Professional Development (formerly known as the training department), Employee Engagement and Wellness. This collaboration will assist with our goal of focusing on employee engagement as it directly translates to increased employee belongingness to the company, improved individual productivity, better employee output and a stronger commitment to organizational goals. We are very fortunate to have the support of our program and executive leadership who allow us to put over creativity in motion resulting in best-in-class results in our industry in these most difficult times.

We look forward to putting our strategic goals and new ideas into 2023 with your continued support and feedback. Thank you.

Direct Support Excellence Award - Congratulations!

Congratulations to Davelle “Dave” Coleman, a Direct Support Professional at AHRC Nassau, for outstanding service recognized by Community Care Rx’s “DSP & Support Staff of the Year” Excellence Award.

Dave was nominated for the award by proud co-workers who deeply respect his dedication to the men and women in the Freeport Program Without Walls (PWW). Dave also received a Proclamation from Senator James Gaughran for his exceptional service at the awards ceremony, held earlier this month.

Family QuestionniareResults 2022

VALUED OUTCOMES

House, Family Meetings and Holiday Fun

by Deanna Allen

This holiday season, many people hosted holiday events at the Brookville mansion to celebrate the season with family and friends. There was good food, music and dancing. Everyone was dressed in their finest and there was even a photographer present for pictures. A great time was had by all who attended and we are thankful for the memories made which will last a lifetime. A special thank you to Glen Carbaugh our resident DJ for the parties and to Sophi Photo Memoir who volunteered to take pictures. We also want to thank all staff who assisted to make this possible. We could not do any of this without you!

Congratulations to the AHRC staff, who recently graduated from the Stony Brook University Master of Arts in Liberal Studies Cohort Program!

Three cheers for Bridget Burlak, Shaun Weathers, Deanna Allen, Helen Wich, Sharon McGhee, Posney Gilles, Jerri Walker, Donovan Smith, Sichole Jackson, Zoe Torres, Evonne Bolaños, and Richard Gladstone!

Andrew has been enjoying cooking classes at the JCC in Oceanside.

This past week Andrew was able to prepare a delicious spinach dip and cook up delicious grilled cheese sandwiches.

Yum!

Way to go Andrew!

Exploring Long Island’s aerospace history at the Cradle of Aviation Museum, men and women supported by AHRC’s Tobie Lane Hub site enjoyed interactive activities and a delicious lunch.

So fun!

Pilot school anyone?!

Exceptional Survey Awards Go To….

Primrose Lane IRA & Mott St. Hub site Congratulations!!

Regulatory Affairs

By Eric Rosen

Throughout calendar year 2022, the Regulatory Affairs Department completed eight-seven (87) site-based surveys. Surveys were not completed for all the Agency’s sites/programs during this calendar year; due to the on-going COVID-19 pandemic and the suspension of site-based surveys in January 2022 and February 2022 (to parallel DQI’s suspension of routine surveys). Those surveys completed included small IRAs, large IRAs and day habilitation, prevocational and community habilitation programs. Those sites/programs not reviewed in 2022 will be prioritized for survey in 2023. In addition, Person Centered Reviews were completed for a sample of people receiving services from AHRC Nassau.

Exceptional practices observed during surveys completed throughout the year included respectful/supportive interactions, people encouraged to participate in the routine of their home, the promotion of independence and overall satisfaction with services

Congratulations to the Primrose Lane IRA and the Mott Street Hub Site for achieving the designation of “exceptional survey” in 2022.

VALUED OUTCOMES

Family Seminars 2022 Series

2022 offered families the opportunity to attend the seminar on Respectful Interactions and DEI as they remain vital in helping us to share this message. This is also planned for 2023. For more information, please contact Leigh Fanuzzi at lfanuzzi@ahrc.org

For More Information on Family Seminars

https://www.ahrc.org/supportsandservices/familysupports/ Hope You Join Us at a Seminar Soon!

Whatever you want to achieve, you can!

People gathered at Wheatley Farms and Arts Center for a two-week workshop dedicated to vision boards, a visualization tool empowering people to create the life they want.

Vision boards are poster boards that represent what a person wants most in life, whether a new home or relationship. They help focus intentions and cultivate a positive mindset as one works toward their goals.

Check it out! ahrc.org/communityworkshops

If you are interested in Financial Decision Making, Managing your Money or Learning more about Rep Payee, contact Colleen Tapia at ctapia@ahrc.org

University of Personal Growth (UPG)

Submitted by Susan Gill-Orange

The University of Personal Growth has been confirmed to begin again in the New Year. 2023 will see a blending of in person workshops and virtual programming. Subject material will be developed to promote not only independence but the acquisition of social capital. Susan Gill-Orange will organize programming beginning sometime in late January.

In a recent survey taken to ascertain opinion on areas of interest for UPG classes, results showed that more than 58% of those polled would like to see more sessions devoted to the Life Plan process and Advocacy. Approximately 50% would like to hear DJ Brian entertain them, and @45% were in favor of motivational speaking like that of Pam Boyle. The survey also revealed that a majority of those polled did not want to see content about things like Reiki or Fall Prevention nor did they like to hear ballads.

NADSP DSP Credentialing Pilot

In 2022, AHRC Nassau was awarded an opportunity among 17 agencies total across NYS to participate in a grant funded DSP Credentialing Pilot offered through the National Alliance for Direct Support Professionals (NADSP) in conjunction with the New York State Office for People with Developmental Disabilities (OPWDD).

The NADSP E-Badge Academy offers Direct Support Professionals (DSPs) the opportunity to earn this nationally recognized credential through the completion of three (3) rigorous levels of certification. The pilot program awarded to AHRC Nassau by NADSP also provides participating DSPs financial incentives as they successfully complete each of the three certification levels. As a participant in this special program, each DSP is eligible for a total of $2,250 in bonus payments offered in three installments.

Upon completion of DSP Level 3 certification, each DSP will be offered a promotion to the position of “Certified Direct Support Professional” a newly created role that will include additional compensation and an opportunity to mentor newly hired DSPs. 55 employees are currently enrolled.

VALUED OUTCOMES

2022 EMPOWERMENT & FAMILY SEMINARS

Empowerment Series

Empowering You airs virtually at 11:30am every Friday. Join for information and ideas to assist you to live the life you want!

For information or registration:

Topics for 2023

February 17 Scheduling your POM interview & why it is Important.

February 24 What matters most-Roadmap and activity sheet.!

March 3 and March 10 Getting Ready for Your Life Plan

March 17 The Life Plan meeting. What to expect and how to advocate for yourself.

March 24 Building Your network of support.

March 31 What is a Social Role?

April 7 Developing social capital.

DEI Training Series Ongoing

Coming Soon Rep Payee - Informed Consent and Due Process Please contact Colleen Tapia at Ctapia@ahrc.org for additional information.

Empowering You is an ongoing series offered through Full Day Friday Virtual Services. It is facilitated by Susan Gill, POM Trainer/Interviewer.

Please contact Susan Limiti or Justine Litras at (516)-293-1111 for information on how to join.

Integrated Seminar Series

Join us for future webinars via Zoom right from your own home! Open to members of the community, family members and advocates

March 14, 2023 4:00-5:00pm

Diversity, Equity and Inclusion

Presented by: Colleen Tapia, QI Administrator

Bridget Cariello, Day Service Administrator

Michelle Rudoff, QI Advocate and Trainer

Jerri Walker, Volunteer & Project Coordinator

Join us to learn about Diversity, Equity and Inclusion initiatives within our AHRC Nassau and Citizens Options Unlimited communities.

July 18, 2023 5:00-6:00pm

Guardianship Evolution. Supported Decision Making, Wills and Trusts

Join us to learn about Guardianship, Wills and Trusts for people with intellectual and developmental disabilities

October 26, 2023 5:00-6:00pm

Systems Advocacy

Join us to gain a working knowledge of systems advocacy. We’ll discuss some of the ways you can make positive changes in attitudes, policies, systems and laws that impact people with intellectual and developmental disabilities.

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For information or registration, please visit our website at AHRC.org or email lfanuzzi@ahrc.org or Call:516-293-2016, ext. 5369

Making Meaningful Connections

Friendship, Dating, Committed Relationships, Meeting and Greeting

A free 12 session skills building course for adults with disabilities to improve interpersonal skills, build confidence, and increase successful connections to help you meet YOUR personal social and relationship goals. This is the second Making Meaningful Connections that AHRC Nassau and the Gural JCC have collaborated to present. We are "back by popular demand" and looking forward to another successful program!

Group commitment is to attend ALL WEEKLY classes 6 - 7PM, On Zoom January 2023- March 2023

Dates: January 3,10,17, 24,31, February 7,14,21,28 March 7,14,21

Contact Pamela Boyle or Marisa Ruggiero PBoyle@ahrc.org marisa.ruggiero@guraljcc.org

VALUED OUTCOMES

The COMPASS Committee & The Quality Improvement Process

AHRC Nassau and Citizens: 2022 QUALITY ENHANCEMENTS

In 2022, there were 15 quality improvement goals as well as enhancements, with 27% of the goals/objectives met. As we enter the New Year, it is wonderful to look back on all the efforts set forth and share some of the successes of 2022! AHRC Nassau and Citizens looks forward to an extraordinary 2023!

All Factors

An audit of Individualized Residential Alternative (IRA) residential habilitation claims paid by Medicaid to AHRC Nassau from January 1, 2016 through June 30, 2018, was completed by the Office of the Medicaid Inspector General. The audit revealed that, for the period and scope reviewed, AHRC Nassau generally adhered to applicable Medicaid billing rules and regulations; and that no further action is warranted. Congratulations!

Strategic Planning for a 2023-2026 Plan was completed in the fall of 2022 for AHRC Nassau and Citizens. AHRC Nassau and Citizens along with stakeholders developed organizational Strategic Plans to help guide improvements over the next three years. The first step in the process began with all stakeholders engaged in a broad-based SWOT analysis of each corporation. The SWOT analysis method was used to determine and identify our organizations’ Strengths, Weaknesses, Opportunities and Threats. The process concluded at a stakeholders’ retreat where the results were shared, discussed and an optimal plan was developed for the organizations.

Factor 1: Rights Promotion and Protection:

We held our first Rights Rally “in person” in October of 2022 after two years of joining together remotely. It was an “open house” event, with tables exploring different types of rights hosted by all agency councils. There was even an “Ask the Exec. table”. AHRC Nassau and Citizens will adopt, as policy in 2023, that all people are presumed to have capacity for Financial Decision Making.

Financial Decision-Making training is now offered quarterly as part of the monthly training activities. Human Rights Committee approval and informed consent is now provided for people who wish to maintain financial decision making.

Policy and a plan developed for people to explore their desire to make financial decisions review of the annual Money Management Assessment. A plan for Rep Payee will be developed according to what a person wants, if indicated Cheers to Coleen Mackin, Quality Assurance Trainer at AHRC for sharing her perspective on self-advocacy with the Institute for Exceptional Care (https://www.youtube.com/watch?v=V3EiTC12vjU) and to being appointed to SABE as the alternate Board Member.

Supported Decision Making legislation passed and now is a legal alternative to guardianship. We are very pleased to have been part of this pilot.

Cathy LoQuercio elected as Nassau County SANYS representative.

Factor Two: Dignity and Respect:

Person Centered Planning training is completed quarterly as part of our monthly training activities. Choice training is completed quarterly as part of our monthly training activities.

Financial Decision-Making training is now offered quarterly as part of the monthly training activities. Our individual questionnaire was revised and will revert back to a “pen and paper” method as requested by the people supported through the agency – new question added, “If you were Stanfort, what would you change or do?”

A DEI Ambassador Council was formed in 2022 and a DEI manual developed. Ambassadors shared this manual at the May 18, 2022 “Beyond the Comfort Zone” conference and with OPWDD and state Compass providers. Wellness education is now part of the weekly Executive Council meetings.

Factor 3: Natural Supports – Quality Enhancements

2022 brought a renewed sense of community and in person gatherings for all people, along with their friends, families, and staff

This included many people hosting holiday and seasonal in person gatherings as well as enjoying outdoor summer concerts, spring and fall fairs as well as parades and town sponsored events.

Recreation and respite have expanded to include partnership events in the community with Long Island University, Suny Old Westbury as well as local businesses.

Virtual friendships made during the pandemic continue to be fostered through virtual connections events. In addition, people who are not yet comfortable with in person gatherings, were able to also enjoy music and time with friends.

Wheatley Farms and Arts Center began to host to a variety of clubs and activities that people supported and diverse community members from across Long Island could enjoy.

Volunteerism is again on the rise at Citizens and AHRC fostering opportunities for people to volunteer with local organizations, providing a variety of community based natural supports.

Factor 4: Protection from Abuse, Neglect, Mistreat Exploit

The 2022 goal for reducing the number of falls with injuries by 5% was met with a 9% reduction in the number of falls. A Fall Prevention Committee was formed, and a new fall reporting form was initiated. The Fall Prevention Committee will continue to meet in 2023.

The Quality Assurance Dept. successfully investigated and managed a total of 450 incidents in 2022 as compared to 374 in 2021

The 2022 goal for Minor Notable incidents to be completed within the regulatory timeframe 100% of the time was not met, however improvement was noted since last year. A separate Incident Review Committee was formed to review only Minor Notable incidents with a greater focus on the timeline to complete an incident and hold the program investigators accountable.

Factor 5: Best Possible Health

All people supported and their families have been educated regarding Covid vaccination and been vaccinated to the level that they desire. This is an ongoing mission of the nursing team as recommendations for updated vaccines change. Vaccine clinics were also held in large programs, we coordinated with CVS to provide in home vaccination of the two initial vaccine series for folks who are medically compromised, and our long-term care pharmacies assisted us in administering the vaccine to both staff and people supported in an effort to keep everyone safe and healthy.

Mass education on infection control safety is being completed in light of ongoing concerns with Covid infection and influenza. Trainings are completed quarterly for all staff and people supported as well as any time that there is a change to the guidance from the CDC or OPWDD.

RNs in all residential programs began and continue to provide on-site testing for people supported who have been exposed to Covid-19 to limit their infection risk of traveling to an MD office or pharmacy to receive this testing.

Committee formed to increase staff knowledge of guidelines and create a cheat sheet for staff who float/cover in alternate locations due to the staffing crisis affecting all agencies at present.

Factor 6: Safe Environments

This year OFPC Inspectors increased the focus on gaps in doors to eliminate possible smoke escaping in case of fire. The agency Preventive Maintenance process was adjusted to inspect fire doors every quarter and supplies were purchased to promptly address needs. We continue to experience active COVID cases. To help support cultivating safe environments maintenance mobilized a team to quickly assist individuals with moving if needed when isolation is recommended.

Factor 7: Staff Resources and Supports

The goal to increase new hires by 10% in 2022 was met for AHRC and Citizens.

On-going Indeed (organic/ sponsored). Ads have been focused on “Immediate openings”

Created and successfully implemented “5 for 5” Referral/Sign on Bonus for DSP positions, Start working in days” “$5,000 referral bonus”. “Text us for immediate consideration” “Earn up to” (depending on program) Offering both in person and virtual options to interview on a weekly basis

E- blasted DSP opportunities to 50,000 people in the Shoreham and surrounding communities

DSP jobs posted in local publications that promote diversity. e.g., La Tribuna Hispana, La Noticia, Caribbean Times and other local community print papers.

Created and placed 5X5 vinyl recruitment banners in storefronts at our day hab sites

Posted QR scan recruitment flyers in targeted communities showcasing career ladders. These flyers were posted in houses of worship, grocery stores, libraries, and bus stops.

Increased social media posts by TAT on Facebook, Instagram and LinkedIn and joined social media groups in black, brown, Hispanic, Indian, and Asian communities and posted opportunities.

Factor 8: Positive Services and Supports

Methods for tracking the need and justification for rights restrictions have been enhanced to ensure people’s rights are maintained and respected. More detailed fade out plans have been implemented for those with a rights restriction as part of their Behavior Support Plan. Progress has been made regarding fading and removal of rights restrictions when progress is made toward learning alternative/safer behaviors and skills.

Factor 9: Continuity and Security

AHRC conducted major renovations in a house for eight people, to create a fully accessible home with all single bedrooms to support the men and women who live there to age in place as their needs change. Additional home renovations are planned for other homes to occur in future years. Similarly, Citizens did renovations on several of their homes to accommodate changing needs, as well as new generators began to be installed at Shoreham residences to ensure continuity and security of services during power outage emergencies

Direct support staff in both AHRC and Citizens received monetary bonuses throughout the year to recognize longevity and support retention of staff to ensure continuity of support to people. In addition, all staff in both corporations received a cost-of-living increase to their base compensation in 2022 which further supports retention in the workforce. Trainings were done with all staff in both AHRC and Citizens to review the pre-life planning meeting process and ensure support staff can appropriately support people to direct their services. We anticipate developing trainings and mentorship for the people receiving supports in 2023 to further assist people with directing their life planning process.

Personal interest and match surveys continue. In addition, virtual day service opportunities continue, including an expansion with a virtual microsite called "the beat" that launched this year.

Both agencies continue to develop residential opportunities for young adults as they graduate affiliated children's residential programs to adult services to further ensure continuity of supports and services.

Personal Outcome Measures (POM)

In 2022 AHRC Nassau began the process for a second CQL Certified Trainer in early 2023!

A new initiative “Show Us Your POMs” began in 2022. It highlights personal stories, videos, and pictures from all at AHRC-Citizens to celebrate people achieving their outcomes and the staff that support them. This initiative provides a wonderful opportunity for people to share their personal goals and the progress made in achieving them. The staff supporting these efforts are formally recognized at the event as well.

An annual POM Rally was held to inspire and celebrate people’s successes. In 2022, the POMS Rally was held in collaboration with the Caffeine Academy, SANYS, and CQL. Self-advocates across the organization and their staff were in attendance. The event was titled, “2022, Is All About You.” The highlighted theme of the day were stories of people living their best lives and how they achieved their goals, plans and dreams in a fun and interactive workshop

In 2022, the “My Choices Are All About Me,” was developed for people to review their service options. An additional training was developed to assist people to learn and identify changes in services and choices that they wish to make. Development will continue into 2023 with the addition of short vignettes and filmed discussions on how to make choices and evolve their services. People’s progress will be tracked and presented to CQL in August 2023 as part of agency accreditation with distinction.

The University of Personal Growth virtual sessions continued to offer people exposure and access to new and exciting experiences

AHRC Nassau

189 Wheatley Road

Brookville (Glen Head)

New York, 11545

TO:

Non-Profit Organization

U.S. Postage PAID

Permit No. 11

Glen Head, NY Please

SAVE THE DATE

AHRC Nassau Foundation

SUNDAY, OCT. 29, 2023 EISENHOWER PARK

Let’s continue to make a difference in the lives of children and adults with I/DD. Gather back at Eisenhower Park for another wonderful Walk Day experience.