LEADING • COLLABORATING • INNOVATING May 19-21, 2014
One Event 341 Member Organizations
800
Attendees
8 Education Tracks H 61 Sessions H 3 National Keynotes 5 Networking Events H Featured Leadership Series 2.0
2014 Annual Conference Brochure
Two Associations
An Invitation From The Presidents
Dear Friends, For our 2014 Annual Conference and Trade Show, LeadingAge Michigan and the Hospice and Palliative Care Association of Michigan have collaborated to bring you this dynamic event. We are very pleased to design our annual conference using the strength of two powerful Michigan health care organizations and all our Members. During our Annual Conference, we are especially pleased to be able to introduce part one of a four part series on Implementing Integrated Care through Managed Care Contracting. Join our members as Janet Olszewski (Health Management Associates and former Director MDCH) addresses critical issues facing providers as integrated care systems develop. Most importantly, we know that we could not create powerful and positive experiences for our Members without the strong support of our Business Associates. We appreciate their ongoing help as we provide new opportunities for our Members to reflect, plan, network and re-energize for the challenges ahead. Please join us in our Capital City with some of the most influential mission-based providers in Michigan. As always, we will create an experience that will acknowledge and recognize the good work of our Members while generating new ideas and concepts.
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David E. Herbel
Lisa Ashley
LeadingAge Michigan President and CEO
Hospice & Palliative Care Association of Michigan President and CEO
2014 Annual Conference & Trade Show
Schedule at a Glance SCHEDULE AT A GLANCE SUNDAY, MAY 18, 2014 7:00 pm Welcome Reception
MONDAY, MAY 19, 2014 7:00 am Registration
7:30 am Continental Breakfast
8:00 am CEO Welcoming Address
8:30 am Opening General Session
10:15 am Concurrent Workshop Sessions 12:30 pm Lunch and Annual Business Meeting
1:30 pm Concurrent Workshop Sessions
LEADINGAGE MICHIGAN BUSINESS ALLIANCE BOARD Mike Jalacki
David Miller
Administrator Resthaven Care Center
Executive Director Village of East Harbor
David Herbel
Don Misener
President and CEO LeadingAge Michigan
Director of Strategic Development/CFO Lourdes Senior Community
Sue Hurst
Steve Rolston
Administrator
President and CEO Silver Maples of Chelsea
Annette Sivertson Administrator Genesys Convalescent Center
Jeff Hagen Executive Director Friendship Village of Kalamazoo
Sue Lantzsch
Betsy Standish Executive Director The Fountains at Bronson Place
Derek Weenum Administrator Providence Healthcare & Rehabilitation
Regional Vice President Morrison Senior Dining
6:00 pm Peer Networking
TUESDAY, MAY 20, 2014 7:00 am Registration
7:30 am Continental Breakfast
8:00 am General Session
9:45 am Concurrent Workshop Sessions
12:00 pm Trade Show & Lunch 3:00 pm Concurrent Workshop Sessions
5:30 pm Silent Auction & Cocktail Hour
6:30 pm Awards Gala
WEDNESDAY, MAY 21, 2014 7:00 am Registration
7:30 am Continental Breakfast
8:30 am Concurrent Workshop Sessions
LEADINGAGE MICHIGAN EDUCATIONAL FOUNDATION BOARD Richard Kline
David Herbel
Executive Director Covenant Village of the Great Lakes
President and CEO LeadingAge Michigan
Susan Decker
Tim Stoll
Director Clark Retirement Community
Senior VP and CFO Heritage Community of Kalamazoo
Susan O’Shea Life Member
LeadingAge Michigan is proud to be an affiliate of...
11:00 am Closing Keynote Session 12:15 pm Keynote Speaker - Book Signing
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
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Featured Presentations/Special Events LEADERSHIP SERIES 2.0 - MONDAY
Janet Olszewski Principal at Health Management Associates Integrated Care through Managed Care Contracting. Janet will kick off our annual conference Monday morning and continue with a daylong Leadership Track discussing the new healthcare landscape in Michigan. As the former Director of Michigan Department of Community Health (MDCH), Janet is well positioned to assist LeadingAge Michigan in developing a dynamic curriculum and faculty to assist members in the new integrated world. This daylong track is the first part of a four part Leadership Series scheduled to occur throughout 2014 and 2015. The second event is already being planned for the month of August 2014 in Traverse City. You will not want to miss our opening event as Janet reviews the major challenges of health care reform for the aging and end of life provider. Following the keynote, Monday’s Managed Care Leadership Track will focus on integrated care models, Michigan’s upcoming Integrated Care System, contracting strategies and the immense importance of demonstrating value to partners. Fully understanding the intricacies of Managed Care is a necessity for all health care providers as Michigan implements its Program to Integrate Care for Persons Eligible for Medicare and Medicaid this year.
“THE MOTOWN SPECTACULAR TRADE SHOW” Tuesday May 20, 2014 • 12:00 pm-3:00 pm
LeadingAge Michigan and the Hospice & Palliative Care Association of Michigan Business Partners invite you to snap your fingers and tap your feet to the beat of the sounds of Motown’s greatest hits! Come and enjoy the 2014 Motown Spectacular Trade Show, while experiencing the greatest of yesterday, today, & tomorrow’s advancements in senior and hospice services & technologies. Take a trip with us back to the 1960s and 1970s as we celebrate the MOTOWN sound and our dedicated business partners showcase the latest in innovative products and technologies.
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The 2014 Annual Trade Show will be filled with excitement and activity. Network with the best service providers in Michigan and enhance your mission to Michigan senior and hospice care. Over 100 Business Partners will exhibit the industry’s newest technologies, products, and services. We are pleased to offer Michigan-made refreshments and entertainment as we celebrate all the best Michigan has to offer. And last but not least, there are great opportunities to win fabulous prizes. Get ready for a Motown Show you will not forget!
2014 Annual Conference & Trade Show
Welcome to Lansing Lansing presents the perfect location for the 2014 Annual Conference & Trade Show! Much like our members, Lansing is most known for its strength in leadership, resourceful collaboration through partnerships, and paving the road for innovation. Lansing offers a unique opportunity to see the evolution of the Oldsmobile by visiting a wide array of car-related sites such as plant tours and automobile museums. But Lansing is also Michigan’s political center. Don’t miss the Tuesday Capital Day Tour of the beautiful State Capitol Building completely restored in 1992 where visitors are wowed by the glass-floor rotunda and decorative hand painted surfaces. Besides a great view of the State Capitol’s architectural beauty, members will address state advocacy efforts and finish the day listening to the wonderful Henry Ford Village choir. Families and children love the Potter Park Zoo, Impression 5 Museum, and the Michigan Historical Museum that boast past and present of Michigan’s capital city. Sports fans enjoy watching the all American baseball game downtown at the Cooley Law School Stadium, while others walk the enchanted streets of East Lansing’s pride and joy, Michigan State University. Looking for entertainment and shopping? Stop right here. There is something for everyone in the Lansing area!
LINKS TO LANSING Downtown Lansing Maps Local Restaurants & Pubs Things to Do Hotels
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
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Board of Directors
BOARD OF DIRECTORS 2014 OFFICERS Gloria Brooks, Chairman
LIAISONS Theresa Lynn, Vice Chairman
Arbor Hospice
Wings of Hope Hospice
Sam Watson, Treasurer
Kathryn Aemisegger
MHA Keystone Center
Hospice of Hillsdale County
John Mulder, MD, At Large Member
Linda Beushausen, Immediate Past Chair
Faith Hospice
BOARD OF DIRECTORS 2014
Hospice at Home
DIRECTORS
Lisa Ashley Hospice and Palliative Care Association of Michigan
Michigan Association for Home Care
DIRECTORS Rod Auton
Ray Rabidoux
Centracare
Glacier Hills Senior Living Community
Cindy Bosley
Mark Stutrud
Masonic Pathways
Lutheran Social Services of Michigan
John Thorhauer
Patrick Smith
Paul Bridgewater
Hospice of Lenawee
Angela Hospice
Detroit Area Agency on Aging
David Herbel
William Kenyon
Barry Cargill
United Methodist Retirement Communities
Jennifer VanRegenmorter
Chris Chesny
LeadingAge Michigan
Foster Swift Collins & Smith, PC
MidMichigan Health
Joseph Bander, MD
John Person
Pam Ditri
St. Joseph Mercy Health Systems
Hospice of Lansing
Burcham Hills Retirement Community
Julie Csongradi
Mike Nuorala
Barb Giles
VA Saginaw
Bunker, Clark, Winnell & Nurala, PC
Jewish Senior Life
Sue Keller
Michael Jasperson
Kelly Gasior
Community Health Ctr. of Branch Co.
Hospice of Michigan
Trinity Senior Living Communities
Porter Hills Retirement Communities and Services
Michelle Wiseman
Pam Montgomery
Jeff Zylstra
Laura Ruhle
Sparrow Hospice
Oakview Medical Care Facility
The Royal Atrium Inn
Karen Langeland
Theo Omo
Harvey Zuckerberg
Woodland Hospice
Thurston Woods Village
Alzheimer’s Association
Cynthia Nyquist
David Tiesenga Holland Home
Chad Tuttle Sunset Retirement Communities & Services
Larry Yachcik
Life Member
UP Home, Health, Hospice & Private Duty
EXECUTIVE COMMITTEE Cindy Bosley, Chair Masonic Pathways
John Thorhauer, Vice Chair
Lutheran Social Services of Michigan
United Methodist Retirement Communities
Chris Chesny
Jeff Zylstra, Secretary
David Tiesenga
Royal Atrium Inn
Theo Omo, Treasurer Thurston Woods
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Mark Stutrud, Immediate Past Chair
2014 Annual Conference & Trade Show
MidMichigan Health
Holland Homes of Michigan
Keynote Speakers MONDAY Janet Olszewski — Principal at Health Management Associates Looking at Health Care in Michigan Understanding the intricacies of managed care is a current necessity for aging service providers. Join Janet Olszewski, former Director-Michigan Department of Community Health- in a discussion on current health care trends along with funding and payment issues. This keynote presentation starts off our Monday Leadership track that is focused on managed care and the changing health care environment. Janet has collaborated and coordinated this day long series (the first in a four part discussion) with key experts from the team at Health Management Associates.
TUESDAY Joe Flower — Healthcare Futurist Notes from the Future: Where We are Headed Twenty-five years ago, Joe Flower and Dr. Ken Dychtwald’s best-selling book, Age Wave, helped launch a whole new way of looking at powerful aging in America. Today, as a health care futurist, Flower sees many of the predictions made back then coming true as the Boomers approach elder status. “Technology, economics, and demographics are coming together to create possibilities for seeing aging and care for our old citizens in a completely new way, giving older Americans not only better health at far lower cost, but more freedom, more community — not just more days on our lives, but more life in our days. There has never been a moment as powerful as this for transforming elder life in America.”
WEDNESDAY Bob Danzig — Business Leader, Speaker, & Author Developing the Leader Within You In this highly inspirational presentation, acclaimed speaker and author Bob Danzig will be sharing his wisdom on the common powers in “cream of the crop” leaders. Bob will take each audience member on a journey of discovery on nurturing and mastering those powers needed to be a consistently effective leader. With Bob’s own pathway from foster child to office boy to CEO of a multibillion dollar revenue corporation, this Speaker Hall of Fame presenter will weave memorable stories that will touch the minds and hearts of all. Attendees will leave with a renewed sense of their talents, reminded that their work is noble and of great purpose. As a special bonus, each audience member will receive a copy of Bob’s book, “The Leader Within You” as a gift.
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
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Networking and Social Events SUNDAY WELCOME RECEPTION Sunday May 18, 7 p.m. to 10 p.m. Lansing Convention Center-Gazebo on the River LeadingAge Michigan and the Hospice & Palliative Care Association of Michigan proudly welcome you to the capital city! Join us in celebrating and sharing refreshments with new and familiar faces as we open the 2014 Annual Conference & Trade Show. The perfect ambiance for a relaxing evening of mingling with friends and associates!
ANNUAL BUSINESS MEETING LUNCHEON Monday May 19, 12:30 p.m. to 1:30 p.m.
MONDAY PEER TO PEER NETWORKING NIGHT
As the only state associations to represent the full array of senior, post-acute, and hospice services, LeadingAge Michigan and the Hospice and Palliative Care Association of Michigan have a strategic role in representing and advocating for members and ultimately the interests of Michigan consumers. Join fellow members and your association for lunch and their annual business meeting. All conference participants are encouraged to attend the luncheon event.
Monday May 19, 6 p.m. to 10 p.m. Lansing Lugnuts Stadium Join us at the ballpark for a field of dreams! LeadingAge Michigan and the Hospice & Palliative Care Association of Michigan has reserved all five suites at the Cooley Law School Stadium just for you. This is the perfect place for a fun-filled evening with networking opportunities galore. Enjoy wine, beer, and hotdogs while laughing and mingling with colleagues. Reserve today! Limited spots available. Tickets: $55 a person, not included in your registration fees.
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2014 Annual Conference & Trade Show
Registration Info and Links FULL CONFERENCE
SPECIAL DIETARY/ACCESSIBILITY NEEDS
Includes admission to all conference events, including the Leadership Series 2.0 and general sessions. Continental breakfasts and lunch are provided each day. One ticket to Tuesday’s Awards Gala is also included. Monday’s Networking Night is not included.
Participants with special dietary or accessibility needs should notify meeting planner, Raven Simon-Farhat at (517) 323-3687 in advance so that proper arrangements can be made.
MONDAY- FEATURED LEADERSHIP SERIES 2.0 Includes one full day admission to the inaugural Leadership Series 2.0 on health care and managed care only. Continental breakfast and lunch are also included.
MONDAY OR TUESDAY ONLY Includes admission to sessions on Monday or Tuesday only, including Tuesday’s Trade Show. A continental breakfast and lunch are also included. Does not include admission to the Monday Leadership Series 2.0.
WEDNESDAY ONLY Includes admission to workshops on Wednesday only. A continental breakfast is also included.
SUPER SAVER RATE I This rate allows facilities and CCRCs (located at a SINGLE physical address/location) to send up to 10 individuals to the conference. A continental breakfast and lunch each day are included for each participant. Tickets to Monday’s Fun Night and Tuesday’s Awards Gala are not included.
SUPER SAVER RATE II This rate allows facilities and CCRCs (located at a SINGLE physical address/location) to send up to 15 individuals as they like. A continental breakfast and lunch each day are included for each participant. Tickets to Monday’s Fun Night and Tuesday’s Awards Gala are not included.
SUPER SAVER RATE III This rate allows facilities and CCRCs (located at a SINGLE physical address/location) to send 16 or more individuals as they like. A continental breakfast and lunch each day are included for each participant. Tickets to Monday’s Fun Night and Tuesday’s Awards Gala are not included. LeadingAge Michigan Conference Registration
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Hospice and Palliative Care Association of Michigan Conference Registration
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REGISTRATION OPTIONS All full conference and single day attendees must register online using the links below or through each respective association website. Supersaver packages can be registered here, or by contacting Julia@LeadingAgeMI.org or Raven@MIHospice.org. Registration Deadline: May 5, 2013
Late rate fees apply after this date
MODERATOR HELP WANTED! NO EXPERIENCE NECESSARY LeadingAge Michigan and Hospice & Palliative Care Association of Michigan encourage you to make the most of your conference experience by moderating one or more workshop sessions. No previous experience is required! Specifically moderators need to introduce speakers, and distribute handouts, evaluations, and help validate CEUs. To volunteer, please indicate on your registration form. Sessions will be assigned on a first-come, first requested basis. Information and resources will be provided to you by May 5, 2014. Foundation Patrons receive priority in selecting session to moderate.
CANCELLATION/REFUND POLICY All cancellation requests must be submitted by email to each respective association through the links below by Monday, May 5, 2014 to receive full credit toward future educational events. Cancellations received after May 5 and registered ‘no shows’ will receive credit for 50% of their registration fees. No cancellations will be taken by phone. Please contact Julia@LeadingAgeMI.org or RSimon@mihospice.org if you have not received confirmation of your cancellation within one week of submission. Requests for exceptions to cancellation policy must be made to the respective association in writing.
REGISTRATION CONFIRMATION Registration will be confirmed by email for individual participants. For those registering as Super Savers, one confirmation will be sent to the identified contact person. If written confirmation has not been received by May 5, 2014, please contact the respective association office.
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
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Monday May 19, 2014
2. Leadership: Strategies
3. Management and Operations 4. Management and Operations
5. Best Practices
6. Clinical Issues
7. Care and Services
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Continental Breakfast and Registration
1. Leadership : Managed Care
8:00 am
8:30 am to 10:00 am
10:15 am to 11:15 am
11:30 am to 12:30 am
A
B
C
Implementing Integrated Care through Managed Care Contracting
Learning to Juggle While Riding a Unicycle
Keynote Speaker: Janet Olszewski
7:00 am
Opening Welcome from Dave Herbel and Lisa Ashley
TRACK
Hospice State Survey Deficiencies: Be Proactive
Is Your Facility Prepared for a Community Disaster?
Therapy Audits and Updates
Facility Scorecards: Improving Outcomes and Telling Your Story
ICD-10-CM: What Does Your Coder Really Need To Know?
You Remember Me, Don’t You?
2014 Annual Conference & Trade Show
I’ve Come to Realize
Monday May 19, 2014 12:30 pm to 1:30 pm
2. Leadership: Strategies
3. Management and Operations 4. Management and Operations
5. Best Practices
6. Clinical Issues
7. Care and Services
Luncheon and Annual Business Meeting
1. Leadership : Managed Care
1:30 pm to 2:30 pm
2:45 pm to 3:45 pm
4 pm to 5 pm
D
E
F
Building the Care Bridge
Partner or Vendor: Which Path to Choose
Lessons LearnedShadowing the Direct Care Staff
Breaking Boundaries
The Future of Hospice & Palliative Care
Strategic Planning for the Single Site CCRC Campus
Nursing Home Survey Update
Defining and Developing Specialty Services in an ACO Environment
Introduction to the New Hospice Cost Report
Managing Troublesome Human Resources in an ACO Environment
QAPI from an Operational Approach
Transforming Quality Improvement
Getting the Most from Your Hospice and SNF Pepper Report
Lightening the Load: Reducing Pharmaceutical Burden
Anatomy of A Behavior Management Team
Pharmaceutical Management of COPD
Side Effects of War
Member Tour: The Willows
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
6 pm to 10 pm
Field of Dreams-We take Collaboration to the Lansing Lugnuts!
TRACK
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Tuesday May 20, 2014 TRACK
7:00 am
8 am to 9:30 am
9:45 am to 10:45 am
11 am to 12 pm
G
H
I
2. Leadership
Incorporating Studer Concepts to Hardwire Execution: One Healthcare Provider’s Journey
3. Management and Operations 4. Management and Operations
5. Best Practices
6. Clinical Issues
7. Care and Services
8. Legislative Advocacy
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Keynote Speaker: Joe Flower
The Corner Office
Continental Breakfast and Registration
1. Leadership
Defensible Billing: Insight to RAC/ZPIC Audits & the Demise of the “Improvement Standard” (Post-Jimmo v. Sebelius)
Financials for DONs
Hardwiring Excellence into Organizational Culture
MDCH LTC Division Update
Eat, Drink and Be Merry: Facilitating Decision Making Regarding Tube Feeding
Haloperidol: A Comprehensive Review
Taking care of Self
Destination Certification
Onsite at the Capitol
2014 Annual Conference & Trade Show
Tuesday May 20, 2014 12 pm to 3 pm
7. Care and Services
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5:30 pm to 10 pm
Emerging Models for Housing with Services
Assisted Living Organizations and Technology
TeamSTEPPS for Long Term Care: Improving Outcomes through Teamwork
Completion of Advance Directives & Attitudes Toward Death
Determining Disease Specific Decline
Continuum of Care for End of Life
Building a Person Centered Advance Care Planning Program
Annual Banquet and Awards Ceremony
6. Clinical Issues
Motown Spectacular Trade Show
5. Best Practices
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How Data Components Drive Optimal Rehab Services
2. Leadership
4. Management and Operations
4:15 pm to 5:15 pm
Best Practices for Managing and Measuring Partner Relationships
1. Leadership
3. Management and Operations
3 pm to 4 pm
Celebrating Members Yesterday, Today, and Tomorrow
TRACK
8. Legislative Advocacy
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
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Wednesday May 21, 2014 11 am to 12:15 pm
L
M
N
1. Leadership
The State of Seniors Housing & Capital Markets
Fundraising Success for the CEO
2. Management and Operations
Dining Services: Hiring and Retaining Annual State Survey a Mission-Driven Preparation for YearWorkforce Long Compliance
4. Best Practices
5. Clinical Issues
Continental Breakfast
3. Management and Operations
Fraud and Abuse in Hospice and LongTerm Care
Becoming a preferred provider: Key recommendation for SNFs
Building a QAPI program utilizing Lean Methodologies for Process Improvement
Challenges in Palliative Care: Understanding the Clinical and Ethical Dilemmas
Addressing Chronic Pain: A NonTraditional Approach in Traditional Settings
6. Care and Services
Dementia: An Alternate Reality Growing Resident Diagnosing, Life Enhancement Interventions and End Through Gardening of Life Planning
7. Care and Services
Falls Management for Patients with Dementia: A Systematic Approach to Intervention
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2014 Annual Conference & Trade Show
12:15 pm to 12:30 pm
Bob Danzig Book Signing
9:45 am to 10:45 am
7:30 am
Keynote Speaker: Bob Danzig
8:30 am to 9:30 am
TRACK
Session Descriptions MONDAY SESSIONS
SESSION 1E Partner or Vendor – Which Path to Choose?
SESSION 1B/1C Implementing Integrated Care through Managed Care Contracting
This session will build on previous sessions and cover what types of organizational practices and behaviors are necessary to become a partner with health plans in delivering integrated care versus being a subcontracted provider in their network. It will include information on the role of the Senior Care Network in helping organizations make the transition.
Managed care contracting has been widely used by the Medicare and Medicaid programs for many years. However, its application to long term care services and supports has been more recent. This session will provide a comprehensive view of the alphabet soup of government managed care contracting efforts (Medicare Advantage, Special needs Plans, Managed Long Term Care Plans, Integrated Care Demonstrations) along with the expectations and requirements relevant to long term care providers. Presenters will provide examples of state based contracting strategies. Janet Olszewski, Health Management Associates, Facilitator Susan Moran, Health Management Associates Dennis Smith, Upper Peninsula Health Plan (Invited) CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 1D Building the Care Bridge – Care Coordination in Michigan’s Integrated Care for Dual Eligibles This session will explore how state and federal requirements in the Integrated Care for Dual Eligibles Demonstration in Michigan will reshape how health plans and PIHPs interact with each other and how both interact with long term care service providers. It will discuss requirements and operational issues. Janet Olszewski, Health Management Associates, Facilitator Susan Moran, Health Management Associates Roxanne Perry, Michigan Department of Community Health CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
Janet Olszewski, Health Management Associates, Facilitator Dennis Smith, Upper Peninsula Health Plan (Invited) Rob Stevens, LeadingAge Michigan Senior Care Network CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 1F Lessons Learned – Shadowing the Direct Care Staff from the “C Suite” This session follows the incredible experience of a new COO who shadowed direct care staff after moving into his role. Participants will learn how this experience changed the perspective of what staff and customers experience through the course of a day, along with how leaders need to create a safe and empowered environment for staff. Reed Vander Slik, Porter Hills Nicole Maag, Porter Hills CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 2B/2C Learning to Juggle While Riding a Unicycle: Navigating the Changing Hospice Landscape This fun and interactive session uses the metaphor of learning to juggle while riding a unicycle to help participants to identify and develop skills and strategies that will assure success in navigating the changing landscape of hospice and palliative care. Providers can no longer ride through the healthcare landscape at a leisurely pace. Linda Beushausen, Hospice at Home CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
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Session Descriptions SESSION 2D Breaking Boundaries Partnerships, collaboration, and innovation are key aspects of our nation’s healthcare future. Hospice and palliative care providers have an opportunity to be innovators and leaders as accountable care and healthcare reform evolve. Hospices can play a vital role in how seamless, patient-centered care will be delivered in our communities. Learn and share with colleagues the opportunities and challenges of developing partnerships with health systems to expand programs such as hospice, palliative care, advance healthcare planning, and bereavement. Linda Beushausen, Hospice at Home CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 2E The Future of Hospice & Palliative Care: Trends, Truths, and Trajectories This session will review several national benchmarks for hospice, and then drill down with state and local comparisons. Hospice utilization, payment reform, cost reports, length of stay, location of care, and palliative care will be highlighted. Using the same information CMS, OIG, and Program Integrity use, regulatory applications and issues surrounding Medicare waste, fraud, and abuse will be addressed. This session is designed for local, state, and national hospice leadership interested in the continuum of hospice services from the bedside to national policy. Cordt Kassner PhD, Hospice Analytics CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 2F Strategic Planning for the Sustainability of a Single Site CCRC Campus Single site CCRC operators are facing challenges of reduced reimbursements, managed care, market demands, and increased competition. Data indicates that the average age of a single site CCRC facility is older than multi-site CCRC campuses and for-profit competitors, leaving providers faced with decisions on how to reposition obsolete programs and buildings to better serve seniors in the community. Lourdes
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Senior Community will share their vision, mission, planning process and project execution strategy to assist CCRC campuses thoughtfully evaluate where to place limited resources to sustain the viability for the campus for many years to come. Laura Hester, Plante & Moran Maureen Comer, Lourdes Senior Community CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 3B/3C Hospice State Survey Deficiencies: Be Proactive This presentation will discuss the similarities and differences in state and federal regulations used in the survey process of hospice agencies, highlighting common areas of deficiencies as noted recently during the completion of state surveys. The presentation will identify methods for all hospice agencies to employ in an effort to avoid deficient practice and will provide an overview for developing all aspects of a plan of care. An overview of draft changes to the State Administrative Rules will also be provided followed by group discussion to provide feedback about proposed changed State Administrative Rules. Jay Calewarts, LARA Susan Noethen, LARA CEU Credits: N, NHA, SW
SESSION 3D Nursing Home Survey Update Join Bureau of Healthcare Services Director Carol Engle as she provides an annual update on survey and certification issues for nursing home members. Ms. Engle will share the most current trends and issues associated with nursing home survey along with plans for the upcoming year. Carol Engle, LARA CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
2014 Annual Conference & Trade Show
Session Descriptions SESSION 3E/3F Defining and Developing Specialty Services in an ACO Environment
SESSION 4D Introduction to the New Hospice Cost Report Form CMS 1984-14
In 2011, the Centers for Medicare & Medicaid Services (CMS) issued its final regulation for Accountable Care Organizations (ACOs) as part of its plan for value-based purchasing (VBP). The advent of ACOs will require post-acute care providers to build an infrastructure of specialization that will allow for collaborative care using high-quality evidence-based clinical pathways across the care continuum. Participants will learn how development of specialty services maximizes financial and clinical outcomes in managing chronic conditions.
The CMS draft hospice cost report 1984-14 will require significant changes not only in reporting, but in the gathering of cost and statistical information. This educational session will discuss implementation, when the new report will be used and when hospice programs should begin to make changes in how information is gathered. A comparison will be made between the prior hospice cost report form and the new one. Changes to the Form CMS339 Questionnaire process will also be highlighted. At the conclusion of the session, participants will be better prepared for the new cost reporting requirements.
Lynn Freeman, Aegis Therapies CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 4B Is Your Facility Prepared for a Community Disaster?
Terry Cichon, FR&R Healthcare Consulting Betsy Anderson, FR&R Healthcare Consulting CEU Credits: N, NHA, SW
Long term care partners have identified gaps between knowledge and the resources available for emergency healthcare response in Michigan. In this presentation the speakers will discuss the importance in planning for a disaster, as well as community plans and resources available to your facility. Knowing your community partners and already established mechanisms in place will ensure your facilities response is as cohesive and seamless as possible. Amber Pitts, MDCH Dr. Don Edwards, Region 1 Healthcare Coalition CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 4C Therapy Audits and Updates This unique session addresses the trends and appeal process for MAC, RAC, ZPIC, and MIC Audits as well as the financial and clinical implications to residents of all payer types. An understanding of financial impacts of day to day operational decision making, staffing patterns, and programming choices in the SNF setting will also be covered. Kim Saylor, Concept Rehab CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
SESSION 4E/4F Managing Troublesome Human Resource Issues in a Changing Work Environment As long term and home health care industries evolve, so too do the legal issues we face as employers. Employers struggle with classifying employees to ensure that they are properly compensated; paying employees for “hours worked” in a workplace that has expanded into our clients’ homes; and managing employees’ attendance in the face of their own illnesses or disabilities. Participants in this session will emerge prepared to handle these challenges. Robert Pivonka, Rolf Law Al Kaul, Wellspring Lutheran Services CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
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Session Descriptions SESSION 5B/5C Facility Scorecards: Improving Outcomes and Telling Your Story
SESSION 5F Getting the Most from Your SNF Pepper Report
This course will present steps taken by Chelsea Retirement Community to significantly reduce hospital readmission rates and how they communicate that story to referral sources and potential ACO partners. Specific topics of the presentation include building and using a facility scorecard, specific steps taken to reduce hospital readmission rates, and creating a quality report card to share your success and outcomes.
This session is designed to help SNFs determine the best approach to utilizing the PEPPER Report and its statistics to the advantage of their facility. Participants in this session will review RUG categories that the PEPPER reports as measures and discuss techniques for improving documentation and performing self-audits.
Melissa Latter, Chelsea Retirement Community
Marilyn Mines, FR&R Healthcare Consulting
Todd Hanselman, Chelsea Retirement Community
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
Betsy Anderson, FR&R Healthcare Consulting
Jessica Weber, Chelsea Retirement Community CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 5D QAPI from an Operational Approach As post-acute providers continue to link quality outcomes (data metrics) with reimbursement, the use of analytics to improve quality, increase efficiencies and overall improve business outcomes for sustainability becomes critical. Preparing for this paradigm shift can be accomplished utilizing QAPI principles. QAPI represents a step in moving toward quality outcomes, analysis, data and performance! This session will review the post-acute care data agenda, QAPI principles and leadership strategies for positive outcomes. Christine Osterberg, Pathway Health CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 5E Transforming Quality Improvement With the regulatory deadline for Quality Assurance Process Improvement looming in front of us, this session will address how data-driven quality projects can streamline process improvement, actively engage all levels of staff, and quickly affect outcomes. Learn why this transformation may be one project that should be a priority. Christina Matzke, Sunset Retirement Communities Joel Elsenbroek, Sunset Retirement Communities CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
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SESSION 6B/6C ICD-10-CM: What Does Your Coder Really Need To Know? Gone are the days of using a short list of ICD codes for a common set of diagnoses. Not only are the alpha and numerical assignments different but chapters have been added, diseases have been reassigned to different chapters, conditions are classified differently, placeholder characters are used and laterality is incorporated into the codes. This session will describe the organization and structural changes in ICD-10-CM and will provide Skilled Nursing, Home Health and Hospice cases for case managers and billing staff. Bonny Kohr, FR&R Healthcare Consulting Marilyn Mines, FR&R Healthcare Consulting CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
2014 Annual Conference & Trade Show
Session Descriptions SESSION 6D Lightening the Load: Reducing Pharmaceutical Burden with Appropriate Discontinuation Strategies This presentation focuses on reducing the pharmaceutical burden of polypharmacy and in turn the potential for adverse drug reactions. A review of medications related to specific disease states and symptoms will be identified and discussed, along with confounding factors that play into potential roadblocks related to medication discontinuation. Suggested recommendations in working with prescribers, families, and patients in managing medications will be included. Heather Houseknecht, Hospice Pharmacia CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 6E Anatomy of a Behavior Management Team This seminar will provide focused strategies to help enhance behavior management team process and make needed changes to face the challenges of more complex clients. With Hospital Readmission Reduction requirements looming October 1, behavioral complications and medical acuity become an even greater concern. This presentation will provide each interdisciplinary participant with the much needed tools and coaching strategies to provide the consumers the best care and service delivery. Identification, Assessment, Individualized Care Planning, Intervention and Evaluation of effectiveness including communication and documentation requirements will be discussed. Christine Osterberg, Pathway Health CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 6F Pharmaceutical Management of COPD Chronic obstructive pulmonary disease in seniors is often characterized by increasing exacerbations of symptoms, further damaging lungs and creating a spiral of hospitalizations and other acute events. Join Tom Katofiasc from Omnicare as he reviews the disease process and discusses the appropriate treatment options and avoidance of hospitalization.
SESSION 7B You Remember Me, Don’t You? Please join us to learn simple, yet effective techniques to enhance communication with people on the whole spectrum of dementia. Learn how to connect with and value the person at the end stages of Alzheimer’s disease. We will review the top three causes of dementia and the three areas of the brain most often affected by Alzheimer’s disease. Susan Vosburgh, St. Anne’s Mead Sharon Brooklier, St. Anne’s Mead CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 7C I’ve Come to Realize Healthcare workers are often required to operate at full speed, putting out fires at a rapid pace to keep up with the work at hand. During this session, participants will take time to look back and reflect on work experiences while considering learned experience about themselves, others, and how work has impacted the way the world is viewed. Dave Kampfschulte, Amazing Circles Workshops CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 7D Side Effects of War This presentation provides an overview of the NHPCO and Veteran Administration We Honor Veteran’s Program, including resources and programs specifically available to veterans. The Hospice philosophy that centers on an approach of treating the Body, Mind, and Spirit will be addressed for the veteran culture. The importance of caregiver needs throughout the process will also be discussed. Rhonda Copeland, Hospice of Helping Hands CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
Tom Katofiasc, Omnicare CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
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Session Descriptions SESSION 7E/7F Member Tour – The Willows Elegance and style with the comforts of home: that is the goal of the Willows – East Lansing’s newest nursing facility offering short-term rehab, skilled nursing, assisted living, memory care, respite and adult day health. The Willows is also pleased to offer Transitional Care for those who no longer require the resources of an acute care hospital, but are too ill for home. Come tour this wonderful new member facility. Sign Up Early – Registration is Limited
TUESDAY SESSIONS
SESSION 2H/2I Incorporating Studer Concepts to Hardwire Execution: One Healthcare Provider’s Journey Arbor Hospice began using Quint Studer’s healthcare improvement concepts nearly five years ago in an effort to provide common language for its leadership team and a consistent framework for moving the agency forward in its improvement activities. This session will provide an overview of the agency’s journey in implementing Studer concepts and how the agency’s goals and leadership were impacted. The session will include lecture, PowerPoint, small group discussion, and role play opportunities. Gloria Danna Brooks, Arbor Hospice CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 1H/1I The Corner Office During this time of real change in healthcare, leaders need to move beyond pessimistic predictions, trendy fads, and simplistic solutions. What does it take to lead that organization? This session continues the Corner Office discussion, the collective experience of LeadingAge Michigan leaders who have learned first-hand what it takes to succeed. Robin Eggert, REALM, Facilitator CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 1J/1K Best Practices for Managing and Measuring Partner Relationships Participants in this session will learn to help position their organization to respond to the requirements of our rapidly changing environment, new ways of being and thinking, and innovative approaches. Attendees will leave with tools and case studies that will serve to reap the benefits of partner relationships.
SESSION 2J How Data Components Drive Optimal Rehab Services Post-acute health care companies and service providers must be able to Connect, Communicate and Advocate for themselves within today’s highly competitive care environment. Federal, state and private insurers will increasingly require alignment between and among hospitals and post-acute providers. We will discuss existing sources of data that may be “mined” to help your SNFs and ALFs prepare for discussions with hospital executives and clinical directors. Existing and emerging data sets will be discussed and methods for using patient level data in strategic planning and relationship development. We will discuss current experiences, planning for different forms of partnerships and future reimbursement models. Aaron Scharff, RehabCare CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
Robin Eggert, REALM CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
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2014 Annual Conference & Trade Show
Session Descriptions SESSION 2K Emerging Models for Housing with Services
SESSION 3K Why Assisted Living Organizations Should be Investing in Technology
Presbyterian Villages of Michigan - along with strategic partners the Luella Hannan Memorial Foundation and the University of Michigan - are among 12 LeadingAge members and their community partners chosen to participate in the “National Learning Collaborative” sponsored by Leading Age, Enterprise Community Partners, and Stewards of Affordable Housing (SAFH). Based on learning from this collaborative, emerging models for supporting “aging in community” in affordable senior housing will be described. Potential outcomes will be shared based on literature review and a case study. Participants will engage in discussions about how to leverage the assets of their senior housing properties in the broader community and create value propositions for health systems and plans based on the expected outcomes of these initiatives.
Assisted living organizations are becoming more focused on designing wellness programs that improve resident health and lifestyle, while staying on top of new and evolving regulations. Learn how providers are discovering electronic health records are helping with compliance and risk mitigation while effectively measuring the success of programs and services.
Joanne Robinson, Presbyterian Villages of Michigan Tim Wintermute, Hannan Foundation Ruth Dunkle, UM School of Social Work CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 3H/3I Defensible Billing: Insight to RAC/ZPIC Audits & the Demise of the “Improvement Standard” (Post-Jimmo v.Sebelius) This program is designed to help providers take a defensive approach to billing in the face of the ever-increasing RAC/ ZPIC audits and Michigan’s new Claim Predictive Modeling. In addition to preparing providers for such retrospective reviews, this program also discusses the outcome of the Jimmo v. Sebelius case which changed the claim landscape by eliminating the “Improvement Standard.”
Brian Dimit, PointClickCare CEU Credits: N, CDR, CDM, ATRA, SW, AFC, AD
SESSION 4H/4I Financials for DONs A brief review of the cost report will be made and discussion will focus on reimbursable costs. Benchmarking reports will be utilized to show staff how they can compare their organization to others in the state. Additional discussion will focus on the AOC program and how this will change the care of residents in a nursing facility in the future. Brenda Sowash, Plante & Moran CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
SESSION 5H Hardwiring Excellence into Organizational Culture Discover one organization’s culture change journey through a comprehensive Service Excellence initiative. Learn how these standards and principles were “hardwired” into organization processes. A review of business and quality outcomes will be included.
Margaret Chamberlain, Kitch Firm
Joanne Robinson, Presbyterian Villages of Michigan
Julie Kearney, Julie Kearney and Associates
Kathy Bart, Presbyterian Villages of Michigan
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
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Session Descriptions SESSION 5I MDCH LTC Division Update Join Brian Barrie from the MDCH Medical Services. Administration as he discusses trends and directions in Medicaid long term care programs, such as nursing homes, MI Choice Program, PACE, and Adult Home Help. Brian will present current projects and upcoming program enhancements. Brian Barrie, MDCH Medical Services Administration CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 5J TeamSTEPPS for Long Term Care: Improving Outcomes through Teamwork The Department of Defense (DoD) and the Agency for Healthcare Research and Quality (AHRQ) have developed TeamSTEPPS, a teamwork system that offers a powerful solution to improving collaboration and communication within health care facilities. Patient safety experts agree that communication and other teamwork skills are essential for the provision of quality health care and for the prevention and mitigation of medical errors. This presentation will provide an overview of a version of TeamSTEPPS that has been adapted to address issues specific to nursing homes.
SESSION 6H Eat, Drink and Be Merry: Facilitating Decision Making Regarding Tube Feeding Decisions to initiate, withhold or withdraw artificial nutrition can be challenging. This session will illustrate the use of the Four Square Method to facilitate clinically, legally and ethically sound decision-making. Christine Westphal, Oakwood CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
SESSION 6I Haloperidol: A Comprehensive Review and its Relevance to Hospice and Palliative Medicine Haloperidol is a neuroleptic agent whose unique pharmacologic properties have proved useful for symptom management in Hospice and Palliative Medicine. Despite decades of use, there continues to be suspicion and ignorance of the utility of this very valuable drug. The appropriate use of Haloperidol can significantly improve the quality of care as well as impact the cost of care for certain patient populations. Tim Fife DO, Private Practice
Audrey Stob, MPRO
John Mulder MD, Holland Home
Yvette McKenzie, MPRO
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 5K Completion of Advance Directives & Attitudes toward Death Why do individuals have or not have advance directives? Much research has been conducted but the role of four death attitudes in advance directive completion has not been explored. Survey results of 67 southwest Michigan study participants and a comparison of mean scores for fear of death, death avoidance, approach acceptance and escape acceptance attitudes toward death were analyzed among those with and without advance directives. The results of the study are presented.
SESSION 6J Determine Disease Specific Decline This presentation will identify end of life disease processes encountered by the medical community. Guidelines and prognostication tools to assist with identifying the state of the presenting disease and the potential effectiveness of end of life care practices that support the consumer through the disease process and treatment will be discussed. Eric Gernert, Great Lakes Caring CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
Theresa Lynn, Wings of Hope Hospice CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
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2014 Annual Conference & Trade Show
Session Descriptions SESSION 6K Continuum of Care for End of Life This presentation will focus on the care of the consumer in Home Health, Palliative Care Programs, and the Hospice programs. Discussion will include information on starting a Palliative Care program within your Home Health organization designed to be functional and beneficial for the consumer, and which can provide a smooth transition program to Hospice when needed.
SESSION 7J/7K Building a Person Centered Advance Care Planning Program
Shirin Zaman, Northwest Home Health Services
In this interactive session, participants will gain a greater understanding of how to implement the components of F-155 and F-309 into daily practice while learning the Michigan statutory requirements for an advance care document. Participants will also have the opportunity to practice facilitating an advance care planning conversation with residents and families.
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
Barbara Smith, Burcham Hills
SESSION 7H Taking Care of Self
Carolyn Stramecki, Honoring Healthcare Choices Michigan CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
It is imperative caregivers take care of themselves. Session participants will examine the journey of ‘formal” and “informal” caregiver, be able to utilize tools and strategies for self-examination and set up a Wellness Plan to be able to continue to provide compassionate and empathic care to themselves and others. Koby Aylor, Oaklawn Hospice CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 7I Destination Certification
SESSION 8G/8H/8I Onsite at the Capital
Increased public attention has been focused on end of life care, as well as attention from accrediting and credentialing bodies. Certification is a way to validate expertise and demonstrate mastery in a specialty area that goes above and beyond licensure requirements: it signifies a commitment to excellence and quality. This session will discuss the value of certification, identify requirements and resources and help participants to begin to develop an action plan.
Join Hospice and Palliative Care Association of Michigan and LeadingAge Michigan in advocating for the needs of seniors and persons at end of life. This morning at Michigan’s State Capitol Building, advocacy specialist Stephanie Winslow will lead members through a set of current policy topics and issues. Members will meet Representative Pete MacGregor for a legislative update and staff will follow with a short review of legislative issues and advocacy tips. Brief individual legislative visits will follow ending in a photo opportunity on the Capitol Steps. To end the day, we will join the Henry Ford Village Choir in the Capitol Rotunda and enjoy the beauty of the building’s architecture. An agenda will be sent in advance to each registered attendee with more information.
Christine Westphal, Oakwood Health System CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
Stephanie Winslow, LeadingAge Michigan, Facilitator
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
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Session Descriptions WEDNESDAY SESSIONS SESSION 1L The State of Senior Housing & Capital Markets Ziegler’s strategic and industry-based research will be the backbone of this session and will highlight senior living research findings in areas such as senior living financing, the banking climate and credit ratings as well growth trends in areas such as repositionings and sponsorship transitions. Attendees will receive an overview of key sector trends including the increasing role of technology, changing consumer preferences and alternative models of care. Tom Meyers, Ziegler
SESSION 2L Dining Services: Annual State Survey Preparation for Year-Long Compliance Compliance to the dining service regulations promotes a solid foundation for a community to provide a nutritionally adequate and appealing program which also reduces the incidence of food borne illness. More recently, communities are striving to promote resident-centered care and re-evaluating their own processes to ensure continued compliance while expending nutritional and dining service options. Daily attention to the operation from a regulatory perspective is a proactive approach to remaining survey-ready at all times. Jenny Overly, Unidine Adam Snyder, Unidine CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 1M Fundraising Success for the CEO Is your board pushing you to increase fundraising revenue? Are your benevolent care and capital improvement needs keeping you up at night? Do you wonder if you are making the right investments in fund development? This seminar will give you the tools to evaluate and further build a successful philanthropy program, and to position yourself for a meaningful and joyful role in it.
SESSION 2M Hiring and Retaining a Mission-Driven Workforce
Daniel Jenuwine, Richner and Richner
An effective workforce selection, hiring, and retention program is critical if an organization truly strives to provide consistent quality of care to their residents. Not only will an effective hiring process help support the mission of the organization, significant cost savings will be experienced when an organization is adequately staffed with a workforce that fits the culture of the organization. This session will touch on key areas to consider when building a systemic program.
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
John Brown, The Premier Partners CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 3L Fraud and Abuse in Hospice and LongTerm Care The session will focus on recent developments in DOJ, OIG, and regulatory investigations and enforcements for hospice and long-term care providers. Participants will learn recent compliance requirements related to fraud and abuse and strategies for managing a government investigation. Jonathan Feld, Dykema Gossett CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
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2014 Annual Conference & Trade Show
Session Descriptions SESSION 3M Becoming a Preferred Provider: Key Recommendations for SNFs
SESSION 5L Challenges in Palliative Care: Understanding the Clinical and Ethical Dilemmas
Delivering high-quality, patient-centered health care requires coordination across health care settings. To stay competitive in the industry, Skilled Nursing Facilities must present themselves as a provider of choice in the community. This presentation will outline basic interventions that SNFs can implement to avoid unnecessary re-hospitalizations and enhance their role in the community as a provider of high quality healthcare.
In this one-hour workshop, the participants will explore challenging issues in the delivery of palliative care. Clinical concerns bring health care providers to the bedside but it is the ethical and spiritual dilemmas that cause the most angst among patients/ residents, families and providers. This session seeks not to provide all the answers; it seeks to provide an avenue for discussion and collaboration through the continuum of care progression.
Audrey Stob, MPRO
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
Scott Paxton DO, Great Lakes Caring
Yvette McKenzie, MPRO CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
SESSION 5M Addressing Chronic Pain: A Non-Traditional Approach in Traditional Settings When pain becomes chronic, disability frequently occurs. Research has shown that in individuals with chronic pain little of the disability is caused by the illness itself; over 75% is caused by biopsychosocial factors. Frequently, more and more healthcare dollars are spent on trying to relieve this residual pain. This session will define chronic pain and its impact on the individual, the traditional approach to pain and the biopsychosocial model. We will look at symptom gains and how we as professionals contribute to them as well.
SESSION 4L/4M Building a QAPI program Utilizing Lean Methodologies for Process Improvement In this session participants will learn how Burcham Hills has embraced LEAN methodology in their comprehensive QAPI program designed to meet the new CMS guidelines. Hear from members of process improvement teams as they share their projects utilizing a story board. Michael Gilreath, LEAN consultant for Burcham Hills, will introduce you to improving the continuum of care through Lean Thinking. In a series of small group activities, participants will experience the power and utility of Lean to eliminate waste, reduce lead times and improve workflow in key processes.
Marie Jarrell, Agility Health CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 6L Dementia: An Alternate Reality Diagnosing, Interventions and End of Life Planning
Barbara Smith, Burcham Hills
This presentation is designed to provide long-term care and end-of-life healthcare professionals who care for consumers with dementia a better understanding of the disease. Different types of dementia and the common symptoms and behaviors associated with dementia will be discussed at an advanced level. Strategies for care giving and end-oflife planning to promote increased quality of life for both persons with dementia and their caregivers will be included.
Michael Gilreath, Independent Consultant
Sarah Thurston, Great Lakes Caring
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
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Session Descriptions SESSION 6M Growing Resident Life Enhancement through Gardening Gardening provides residents with such a sense of fulfillment that the act itself should be considered therapeutic. From planning through harvest, residents can be involved in every step and reap the benefits of the fruits of their labor featured as part of the menu selections or table décor. “Growing Resident Life Enhancement through Gardening” will review the regulatory guidelines for use of the harvested project in the community’s dining service program while also providing direction for how to establish your own community specific program.
SESSION 7L/7M Falls Management for Patients with Dementia: A Systematic Approach to Intervention Falls are a significant problem for the elderly with cognitive impairment and often lead to serious injury. The cause of falls is often multi-factoral and therefore, falls prevention programs should include a comprehensive trans-disciplinary approach. This presentation will provide specific guidelines on developing comprehensive programs based on the patient’s cognitive level using the Allen Cognitive Model. Amanda Scott, Aegis Therapies CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
Jenny Overly, Unidine Kelly Gasior, CHE Trinity Senior Living Communities CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
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2014 Annual Conference & Trade Show
Registration Information CONFERENCE PRICING Full Conference Monday Leadership Series 2.0 only Monday OR Tuesday Only Wednesday Only Super Saver I Super Saver II Super Saver III
Members $475 $400 $350 $200 $3,600 $5,700 $7,000
Non-Members $575 $500 $450 $300 $4,600 $6,700 $8,000
*Registrations after May 5th, 2014 will have an additional $50 fee to early bird rates above.
CONTINUING EDUCATION
To assist in meeting your annual credit requirements, application has been made with the following organizations for continuing education credits:
ORGANIZATION INITIALS Ohio Nurse Association.................................................................................... N Nursing Home Administrators Board....................................................... NHA Commission on Dietetic Registration........................................................ CDR Certifying Board for Dietary Managers.................................................... CDM American Therapeutic Recreation Association...................................... ATRA Michigan Social Work CE Collaboration...................................................... SW Office of Children and Adult Licensing......................................................AFC National Certification Council for Activity Professionals.........................AD Note: Administrators certified by the American College of Health Care Administrators may use continuing education credits from LeadingAge Michigan’s annual conference toward their ACHCA certification renewal. With a total of 61 educational sessions, conference attendees can earn up to 14 continuing education credits.
LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
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THANK YOU TO OUR 2014 SPONSORS Omnicare Business Alliance & Value 1st
Trinity Senior Living Communities
MobilexUSA
Worksighted
Sodexo Senior Living
Elzinga & Volkers
Ziegler
GMB Architecture + Engineering
Jewish Senior Life Plante & Moran, PLLC Presbyterian Villages of Michigan REALM Consulting
FOUNDATION PATRONS Business Alliance & Value 1st
Evangelical Homes of Michigan – Safe at Home Program
Consumers Energy Multifamily Program
Foster Swift Collins & Smith, PC
Hospice at Home Glacier Hills Senior Community
EXHIBITORS ACP: Accelerated Care Plus Aegis Therapies Apollo Corporation A’viands Business Alliance & Value 1st Carelinc Compass Communications Group, LLC Concept Rehab, Inc. Consumers Energy Multifamily Program Direct Fitness Solutions Elzinga & Volkers FR&R Healthcare Consulting, Inc. GMB Architecture + Engineering HomeTown Pharmacy LTC Hooker DeJong, Inc. Hospice Pharmacia Invacare Continuing Care
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Jewish Senior Life Kalamazoo LTC Pharmacy Kingscott Associates Marcus & Millichap Med-Mizer, Inc. Midwest Juice, Inc. Mobile Care Group Mobile Medical Support MobilexUSA Morrison Senior Living Omnicare Optimus EMR, Inc. Outcome Resources Paragon Rehabilitation Pathway Health PharMerica Pine Rest Christian Mental Health Services
2014 46th Annual AnnualConference Conference&&Trade TradeShow Show
Plante & Moran, PLLC Point Click Care Presbyterian Villages of Michigan PrimeSource Healthcare REALM Consulting RehabCare SecurAlarm Systems, Inc. Select Rehabilitation, Inc. Sodexo Senior Living Tenurgy The PROSure Fund Trinity Senior Living Communities Unidine Corporation VPH Pharmacy Worksighted Ziegler
AWARDS GALA CELEBRATING MICHIGAN MEMBERS: Yesterday, Today, and Forever. Tuesday May 20, 2014 5:30 pm-10:00 pm LeadingAge Michigan and the Hospice & Palliative Care Association of Michigan’s brightest stars are shining! In honor of members yesterday, today, & forever, this event will be an evening to remember! Plan now to bring your entire team, trustees, residents, family, and friends for a night of entertainment and celebration. Prior to the Gala, the much anticipated Annual Silent Auction will take place during a cocktail hour from 5:30-6:30 pm. Do not miss this opportunity to have fun, bid on exquisite items, and make an impact on the industry’s legislative initiatives. The Silent Auction benefits the LeadingAge Michigan Political Action Committee.