African Cleaning Review MayJune '25

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Cover story

MAKING YOUR BUSINESS HANDSAFE – with budgets to balance and the growing importance of better sustainability credentials as well as increased user expectations to consider, knowing which hand hygiene solutions to invest in for your business can be a challenge. Best known for creating the most durable and innovative solutions, specifically designed to withstand the tough demands of a variety of sectors, Rubbermaid Commercial Products (RCP) argue that investing in durable dispensers that favour hygienically sealed refills support businesses in cutting costs and reducing wastage.

Read more on page 20.

DLO Partners with a Chinese company to train unemployed youth • KZN hospital cleaners unpaid for months • Industrial cleaning cloths now with more absorbency and durability

• World’s fist certification for meeting Design for All standard • Recognised as a U.S. best managed company for fifth consecutive year

African Cleaning Review is aimed at end-users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Textile Care, Pest Control, Waste- and Facility Management Services industries. It is published every other month by: e-squared publications t/a e-squared Media

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Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared Media and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared Media and its agents.

July/August issue: Editorial deadline 20 June

• Healthcare cleaning and hygiene

• Paper and disposables

• Women in cleaning and hygiene

September/October issue: Editorial deadline 15 August

• Sustainability in cleaning

Read more about upcoming features in the next issue of African Cleaning Review on page 19

from the

Importance of hand hygiene, especially during winter

Prioritise regular handwashing as one of the best ways to remove germs, avoid getting sick, and to prevent the spread of microbes to others. Now, as we are entering the winter season and respiratory infections such as colds and flu are becoming more prevalent, it is imperative to continue spreading the message that clean hands plays a crucial part to combat the spread of disease and protect lives. Leading on from the World Health Organizations’ World Hygiene Day celebrated on 5 May, this issue takes a closer look at effective hand hygiene practices and products.

As part of our hard floorcare feature, we look at smart sales strategies to set your company apart in the commercial cleaning game. Floors are the largest surface routinely cleaned in commercial settings and are typically contaminated with higher levels of bacteria. This feature takes a closer look at the anomalies to base floor pad purchase decisions on, ensuring consistent results throughout the lifetime of the pad.

And, in one of our two educational pieces, we explore the emergence of a new phenomenon whereby municipalities are turning to treated wastewater, including water flushed down toilets, to supplement their drinking water supply. Interestingly, according to experts, recycled water, when properly treated, can be cleaner than surface water from polluted rivers or dams.

We visited the ISSAPULIRE 2025 show in Italy and offer some of the highlights that brought visitors from around the world to Milan.

Enjoy reading these and other topical issues.

opinion

The act of handwashing – a small habit with big consequences

Every year on May 5, the world observes World Hand Hygiene Day – a timely reminder that one of the most powerful tools in our health arsenal is also the simplest: handwashing. The push toward prevention over cure is more than a policy objective, it’s a matter of sustainability. And hand hygiene stands as a unique prevention driver.

South Africa’s healthcare system, like many around the world, faces increasing pressure from rising patient loads, limited resources, and the growing burden of communicable diseases. Much of this burden, however, is preventable. Diseases such as diarrhoea, respiratory infections, and even more severe hospital-acquired infections (HAIs) are frequently transmitted via touch – whether directly from person to person or through contaminated surfaces.

In South Africa, approximately one in seven patients entering health facilities may be at risk of developing a hospital-acquired infection (HAI). These infections are associated with increased morbidity, mortality, longer hospital stays, and higher healthcare costs. Proper hand hygiene alone can reduce hospital infections by up to 50 percent according to research. Research additionally indicates that beyond healthcare settings, inadequate hand hygiene contributes significantly to the burden of communicable diseases in South Africa. Respiratory and diarrhoeal infections which can be spread through, among other ways, touch are ranked as the 2nd and 3rd leading causes of death among children under five, and the 3rd and 4th among children aged 5-14 years. Regular handwashing with soap and water is a low-cost, high-

impact intervention. It is proven to dramatically reduce the incidence of these diseases. Yet, despite its simplicity, hand hygiene remains inconsistently practiced – both in healthcare settings and in our everyday lives.

Encouraging better hand hygiene isn’t just about protecting individuals; it’s about easing the systemic load on both private and public healthcare facilities. Every infection prevented is a hospital visit avoided, a bed left available, and a healthcare professional with more time to treat a critical case. This translates to better patient outcomes, improved cost-efficiency, and extending services to more people in need.

However, the call for consistent hand hygiene must be made pragmatically. In many communities, especially rural or underserved areas, reliable access to clean water remains a significant challenge. In these instances, the conversation around hygiene must evolve beyond awareness to action – advocating for infrastructure development, water security, good governance and public-private partnerships that enable universal access to sanitation resources.

Still, where possible, the act of handwashing should be promoted not as a chore, but as a shared responsibility – a small habit with big consequences.

In South Africa, approximately one in seven patients entering health facilities may be at risk of developing a hospital-acquired infection (HAI). These infections are associated with increased morbidity, mortality, longer hospital stays, and higher healthcare costs. Proper hand hygiene alone can reduce hospital infections by up to 50 percent according to research.

As we aim to improve universal access to care, especially for preventable conditions, we can empower individuals, families, and communities to play their part. Therefore, and with World Hand Hygiene Day in mind, let us reframe hygiene not just as a health tip, but as a prevention strategy. It is, quite literally, in our hands – a frontline defence that can help bend the curve from cure to care, from treatment to prevention, and from strain to sustainability.

AfroCentric Group is regarded as the most diversified healthcare company in Southern Africa. As a Level 1 B-BBEE rated investment holding company listed on the JSE, AfroCentric companies deliver a range of healthcare products and services for both private and public sectors.

Dr Nkateko Msimeki, GM healthcare policy and medical advisory, AfroCentric Group

ISSA launches initiative leading the future of safe and sustainable cleaning

The cleaning industry is essential and is evolving rapidly, with an increasing focus on sustainability, health, and efficiency. The industry is responsible for protecting the built environment through managing indoor air quality, surface cleaning, and water safety. Therefore, making informed facility management decisions has never been more critical.

To address these challenges, ISSA, the largest trade association in the world for the cleaning industry, has introduced a “Community of Practice” – a collaborative platform designed to empower professionals across the cleaning industry. This initiative provides essential resources, expert insights, and networking opportunities to drive safer, more sustainable cleaning solutions.

Whether you are a manufacturer, distributor, retailer, purchaser, or person who cleans, the Safer Choices Forum helps you stay ahead of industry trends, optimise cleaning practices, and contribute to a healthier built environment.

A Community of Practice (CoP) is a group of people who share a

common concern, a set of problems, or an interest in a topic and who come together to fulfil both individual and group goals. Communities of practice focus on sharing best practices and creating new knowledge to advance a domain of professional practice. Interaction on an ongoing basis is an integral part of this.

The Community of Practice for Safer Choices will equip industry professionals with evidence-based strategies and collaborative solutions that promote health, efficiency, and sustainability.

For more information visit: www.issa.com

DLO Partners with a Chinese company to train unemployed youth

The DLO Skills Initiative, a wholly black female owned and operated social enterprise focused on training, accelerating, and incubating entrepreneurs, has partnered with Chinese renewable energy company Longyuan South Africa Renewables, to provide 100 unemployed youth in De Aar with training in solar panel cleaning and maintenance. Youth unemployment

in the Northern Cape currently stands at 42.4 percent.

Over three months, students were taken through both theoretical and practical training to equip them with the basic skills and knowledge required for solar panel cleaning and maintenance.

“The province is home to some of the first renewable energy plants in the country, and we see an opportunity

to do something beneficial for the communities. The goal for us is to see more local people taking up the various opportunities in the renewable energy sector. I am most proud of the fact that this training went beyond the technical, we also exposed this cohort to opportunities for entrepreneurship, which is important,” said DLO skills initiative CEO, Linda Mabhena-Olagunju. De Aar is home to several of the largest renewable energy projects, including the 342MW solar plant that is set to be the largest in South Africa. “We have seen a lot of interest in our students already from various plants in the area and are confident that most will be able to utilise their learning to better their future. During the training, we placed emphasis on entrepreneurship because, ideally, we want to create more entrepreneurs in the area who, in turn, would be in a position to create more jobs,” added Mabhena-Olagunju.

KZN hospital cleaners unpaid for months

Contract cleaners at Niemeyer Hospital in Utrecht, Northern KwaZulu-Natal (KZN), are reportedly facing severe financial hardship after months without wages. Despite their unwavering dedication to maintaining hygiene and sanitation within the healthcare facility, a payment dispute between their employer, Luyandiza Investments, and the provincial Department of Health has jeopardised their livelihoods.

The cleaning staff, regarded as the unsung heroes of the hospital, have continued to diligently perform their daily duties even as the months pass without compensation. The situation

arises from Luyandiza Investments’ claim that the provincial Department of Health has failed to remit payments for cleaning services, leading to a delay.

The precise nature of the department’s funding issues remains unclear, with potential culprits including financial constraints, inefficient administrative procedures, and contractual disagreements. Limited funding and cumbersome bureaucracy are frequently cited as ongoing problems within South Africa’s provincial health departments, placing KwaZulu-Natal’s health system’s financial management practices under scrutiny. Without clear answers from

the Department of Health, speculation continues to grow regarding the real causes of this administrative failure.

ActionSA has formally requested a meeting with KwaZulu-Natal’s MEC for Health, Hon Nomagugu SimelaneMngadi, urging her to explain the untenable position of these workers, who continue to report for duty under harsh conditions. Additionally, ActionSA is seeking an update on the government’s pledge regarding the insourcing of such workers, a commitment made by KwaZulu-Natal Premier, Thami Ntuli, aimed at providing better working conditions for contracted staff.

Industrial cleaning cloths now with more absorbency and durability

Kimberly-Clark Professional has introduced significant enhancements to its WypAll X70 medium duty cleaning cloths and WypAll X80 heavy duty cleaning cloths. Both types of cleaning cloths now offer enhanced absorbency and a nearly 10 percent larger-sized sheet in the popular jumbo roll and pop-up box package formats, making them even better for soaking up spills to help reduce downtime. These improvements deliver better performance and greater value to commercial customers seeking high performing cleaning products for industrial and manufacturing environments.

WypAll X70 medium duty cleaning cloths were redesigned to be stronger and more absorbent. The product features a new performance engineered construction, ideal for use with solvents, that absorbs up to 20 percent

more oil and water than before. In user testing, the improved WypAll X70 is liked by users more than the previous version for oil and grease cleaning performance.

WypAll X80 heavy duty cleaning cloths were also improved with a tough new surface texture for a durable and strong feel and are liked by users better than the previous version for water, oil

and grease cleaning performance.

“Our innovation process for this improvement combined our material science knowledge and customerfocused insights,” says Susan Gambardella, President of KimberlyClark Professional. “As a result, our customers now have even higher quality and better value solutions for their cleaning tasks.”

World’s first certification for meeting Design for All standard

Tork, an Essity brand and a global leader in professional hygiene, has announced that the Tork dispenser development process is the first in the world to be certified according to the Design for All standard (EN 17161). This approach aims to make hygiene in public spaces accessible for most users. It strengthens the Tork commitment to helping businesses provide inclusive hygiene solutions in washrooms and other public spaces.

“We are committed to making public hygiene accessible to the majority of users by working to eliminate visible and invisible barriers to hygiene,” said Kristian Grennfelt, Global Brand Innovation Director, Professional Hygiene, Essity. “Washrooms are the busiest rooms in a building, and when businesses provide washrooms designed to meet the needs of many, it not only improves their reputation but also improves their overall business. In fact, nearly 90 percent of people say it’s

important for them to have easy access to hygiene in public, particularly in the washroom. It’s clear that providing inclusive hygiene in washrooms is good for people and for business.”

Applying design for all principles to the Tork dispenser development process helps reduce barriers to hygiene for users with a range of conditions, capabilities, neurodiversities, general hygiene concerns and in various stages of life. For example, the Tork PeakServe® range of hand towel dispensers were designed with a low pull force, accommodating people with varying hand strength, such as children, and is certified as easyto-use by the Swedish Rheumatism Association.

“Designing better products for all users – including cleaning and maintenance staff, is a long-held philosophy that has always guided our way of working,” Grennfelt continued. “Design for all principles have [sic] been central to our approach for decades and we are proud to have received the first certification according to the official Design for All standard. Tork has the scale, reach, expertise, and responsibility to advocate for this with other influencers.”

Recognised as a U.S. best managed company for fifth consecutive year

Leading global provider of water and hygiene solutions, Solenis, has been selected as a 2025 U.S. Best Managed Company for the fifth consecutive year. This also marks its second time as a “Gold Honoree” designating four or more consecutive years of recognition. Sponsored by Deloitte Private and The Wall Street Journal, the programme acknowledges outstanding U.S. private companies.

The 2025 designees are U.S. private companies that have demonstrated

excellence in strategic planning and execution, a commitment to their people, as well as maintaining financial performance and governance. Designees drove their businesses forward while remaining dedicated to their people and focusing on their customers. Advanced technology, including AI, took a centre role for most of these companies to create efficiencies and enhance the quality of their products and experiences.

“We’re grateful to be recognised as a U.S. Best Managed Company,” said Philip M. Patterson Jr., Senior Vice President and Chief Financial Officer of Solenis. “This honour reflects the hard work of our global teams and the clarity of our long-term strategy. Over the past year we’ve remained focused on disciplined execution, integrating our Diversey group, advancing our sustainability targets, and maintaining strong financial performance while

Secure your company’s seats for the 2025 event

This unique African executive summit for professionals in the cleaning, hygiene, and facility services industries was fully booked in 2024. Therefore, we encourage you to secure your seats promptly. Delegates will have the opportunity to engage with leading subject matter experts and network with senior industry peers to discuss developments, best practices, and emerging trends within the industry. The 5th Cleantex Executive Summit programme, designed to enhance both personal and professional growth, includes interactive and informative sessions on the latest advancements in business, innovation, strategy, leadership, and sales management. These sessions aim to provide delegates with actionable insights that can be utilised to shape a company’s vision for success, achieving specific objectives and fostering lasting change.

WHO SHOULD REGISTER TO ATTEND?

investing in the systems and people that support our growth.”

Applicants are evaluated and selected by a panel of external judges focused on assessing hallmarks of excellence in four key areas: strategy, ability to execute, corporate culture and governance/financial performance. They join a global ecosystem of honourees from 44 countries recognised by the Best Managed Companies programme.

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control, and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimise environmental impact, and create cleaner and safer environments.

Executives and Business Owners | Management | CEOs | CFOs | Managing Directors | Marketing and Sales Executives | Financial Directors/Managers | Entrepreneurs

Introducing the Numatic 244NXR

In the pursuit of efficiency and sustainability, innovation is key.

The Numatic 244NXR, is a compact scrubber dryer that doesn’t just clean, it elevates your entire operation. Designed with the future in mind, this machine seamlessly blends powerful performance with groundbreaking environmental responsibility, making it perfect for modern spaces demanding both pristine results and a lighter footprint.

Experience the difference that comes with being fast and efficient. The 244NXR delivers exceptional cleaning power while drastically cutting down on resources. Imagine reducing your cleaning costs by a remarkable 70 percent and conserving up to 80 percent of water with every use. This is not just smart business, it’s a commitment to a more sustainable world.

Powered by the high-performance NX300 lithium battery, you get a substantial 80 minutes of runtime, ready to tackle significant areas and with a rapid 1-hour fast charge, downtime is minimised, keeping your operations flowing smoothly. The durable Ten-Tec brush is engineered to last an impressive 10 times longer, further enhancing efficiency and reducing waste.

Crucially, the 244NXR is built with ReFlo recycled plastic technology, demonstrating a tangible step towards a circular economy. This is cleaning redefined, intelligent, powerful, and consciously crafted for a better future. Transform your cleaning standards and contribute to a smarter, more sustainable environment.

For more information visit www.numatic.co.za

According to World Wide Industrial and System Engineers (WWISE), a South African consultancy specialising in quality, environmental and risk management systems for private and public sector entities, the issue is not whether recycled water can be safe but whether it’s managed safely. The firm works extensively with government departments and municipalities to implement ISO standards and improve compliance with international best practices.

“South Africans need to understand that wastewater reuse is not inherently unsafe,” says Herman Stoop, Governance, Risk and Compliance Specialist at WWISE. “What makes it unsafe is poor infrastructure, limited treatment capacity, and the lack of transparency that leaves consumers in the dark.”

According to the 2023–24 AuditorGeneral’s PFMA Report, South Africa’s water and sanitation sector continues to deteriorate:

From toilet to tap – experts warn recycled wastewater may already be in South Africa’s drinking supply

With one in three water supply systems in South Africa at high to critical risk of failure and just 23 percent achieving chemical compliance, the country’s water infrastructure is in a state of disrepair. Yet, amid widespread service failures, many municipalities are turning to treated wastewater, including water flushed down toilets, to supplement their drinking supply. Experts say it’s already happening but warn that public trust, safety standards, and proper oversight remain alarmingly fragile.

• Only 40% of water systems met microbiological safety standards.

• Just 4–5% of wastewater is currently recycled, while nearly 90% is released untreated or partially treated into rivers, dams, and the ocean.

• Of 850 wastewater treatment works, 39% are in a poor or critical state and under regulatory surveillance.

• The water sector was cited in 14 material irregularities for financial loss due to mismanagement.

• R10.3 billion was lost through wasteful government spending, with weak procurement and poor project delivery as major drivers.

In this context, concerns about recycled water entering facilities and homes without sufficient oversight are growing. “Most people assume the water from their taps is clean and safe,” says Anzette Niemand, ISO Consultant in WWISE’s Cape Town office. “But we know that many systems are not only outdated –

they’re failing. And public awareness of what recycled water is, how it’s treated, and whether it’s being consumed, is shockingly low.”

Recent cholera outbreaks, sewage spills, and regular “no drop” scores in government water assessments have amplified public suspicion – especially around so-called “toilet-to-tap” reuse.

“The public perception issue is huge,” adds Gareth Swart, Senior Process Engineer at WWISE. “But the irony is that recycled water, when properly treated, can be cleaner than surface water from polluted rivers or dams. The technology exists. What’s missing is implementation and accountability.”

A 2020 study revealed that only 28 percent of South Africans knew the meaning of ‘potable water’, and just 35 percent understood the concept of ‘grey water.’ More recent research confirms that public education correlates directly with acceptance of reclaimed water in household use.

WWISE’s experts argue that

Recycled water, when properly treated, can be cleaner than surface water from polluted rivers or dams

international quality standards such as ISO 9001 (Quality Management), ISO 24510 (Drinking Water & Wastewater Services) and ISO 14046 (Water Footprint) provide a practical roadmap for fixing what’s broken. These frameworks enable municipalities and utilities to design auditable, transparent and effective processes, even in underresourced settings.

“Standards alone won’t fix a broken municipality,” says Stoop, “but they offer structure, accountability, and independent verification. That’s a huge step forward in a sector plagued by mistrust and technical failures.”

However, implementing these systems requires more than paperwork. It requires sustained investment in infrastructure, technical skills, and independent monitoring. Many of South Africa’s water recycling

projects – such as in Durban, Beaufort West, George, and Mossel Bay – have seen success, often because they involved public-private partnerships and external oversight.

Niemand adds, “We need billions in investment, yes – but we also need decentralised solutions, betterreporting systems, and a commitment to train and retain skilled personnel. ISO systems help embed that kind of institutional culture.”

South Africa is not alone. Singapore’s NEWater programme now meets 40 percent of the city-state’s water demand through ultra-clean recycled water. Namibia has also successfully used potable reuse for decades.

Cape Town’s Day Zero crisis in 2018 highlighted the urgent need for water diversification, but follow-through has been inconsistent.

educational water wise

“Singapore didn’t just build the systems – they built public trust,” says Swart. “South Africa must do the same if recycled water is to be part of our national solution.” With droughts becoming more frequent and urban demand surging, water reuse is no longer optional, it’s inevitable.”

“We can no longer afford to treat wastewater as waste,” says Stoop. “It’s a resource, and if handled properly, one that could ensure long-term water security for South Africa.”

About WWISE

Founded in 2009 and headquartered in Centurion, WWISE is a leading ISO standards and systems implementation consultancy, serving over 740 clients in 18 countries across more than 40 industries. With a 100% certification success rate, WWISE provides accredited training (SAATCA, SETA, NEBOSH) and offers a global e-learning platform that has trained over 56,000 delegates in 40 countries. The firm specialises in helping organisations of all sizes meet international quality, safety, and efficiency benchmarks through over 30 ISO standards.

Use smart sales strategies to set you apart in commercial floorcare

Commercial floor care is a lucrative niche requiring more than technical skills. It also demands a smart sales strategy that sets you apart. Whether you specialise in carpet, hard floors, or both, you must know how to target, connect, and impress your prospects. There are many intricacies to targeting commercial cleaning prospects for carpet and hard floors, including making an impactful entrance, discovering the key to gaining access, and securing that all-important appointment for a compelling presentation.

From identifying the unique needs of commercial spaces to employing effective communication strategies, establishing meaningful connections is essential. Beyond the technical proficiency of hard floor cleaning expertise, the success of your service hinges on building solid relationships and solving problems. Take your business to new heights by mastering the nuances of targeting and turning prospects into valued clients says Adam Povlitz, CEO and President of Anago Cleaning Systems, one of the world’s leading franchised commercial cleaning brands.

The power of project work

While many cleaning contracts focus on recurring daily services, the oftenoverlooked goldmine lies in periodic project work. While not part of the daily routine, hard floor care, carpet care, and related services (high dusting, blind cleaning, pressure washing, marble polishing, etc.) boost significant profit potential.

By integrating periodic specialised project work into cleaning contracts, businesses enhance their revenue streams and showcase a commitment to comprehensive cleanliness. Emphasising the long-term benefits of maintaining flooring and other surfaces can be a compelling selling point, enticing clients to invest in additional services. Strategic inclusion of periodic projects becomes a key differentiator,

setting businesses apart in profitability and service excellence.

An approach adopted by some professionals is exclusively engaging in project work. When executed with a robust and aggressive sales effort, this focused strategy can prove viable and

sustainable business model. On top of this, partnering strategies such as free quotes, demonstrations, and others common to most companies –along with your strong differentiation factor as a specialised provider – will get you real results.

By providing exceptional project-based solutions, contractors can showcase their expertise, creating a favourable impression that positions them as reliable partners for ongoing services.

rewarding. Project-centric contractors often excel in delivering specialised solutions, catering to clients’ unique and immediate needs.

By concentrating on individual projects, contractors can showcase their expertise, build an excellent reputation, and establish strong client relationships. Additionally, a proactive and assertive sales approach becomes paramount, as it drives the acquisition of high value projects and contributes to a steady project pipeline.

However, success involves more than just winning projects – it also requires establishing a base for repeat business and referrals. With a strategic blend of targeted marketing, networking, and a customer-centric approach, contractors can navigate the project-focused landscape, creating a robust and

The back door strategy

When contractors don’t utilise up-sell strategies and include those specialised services in their recurring services, they miss out on valuable opportunities and higher margins – leaving those openings to their competition. Savvy contractors seize those unique opportunities by strategically positioning themselves to gain project work from competitors’ recurring clients.

Recognising these situations as valuable entry points, shrewd contractors secure immediate project contracts and lay the groundwork for establishing long-term, recurring services. The key lies in offering specialised services or addressing specific needs that competitors may have overlooked in their regular cleaning contracts.

By providing exceptional project-based solutions, contractors can showcase their expertise, creating a favourable impression that positions them as reliable partners for ongoing services. This approach expands the client base and fosters client loyalty, as businesses appreciate comprehensive solutions tailored to their specific requirements. Essentially, the strategy goes beyond immediate gains, aiming for sustainable growth by seamlessly transitioning from project work to securing recurring services within the competitive commercial cleaning market.

Overcome challenges in expanding offers

Some contractors need more resources or a strategic decision to provide certain services to their existing recurring cleaning clients. While these hurdles may seem overwhelming, strategic planning and resource allocation can transform them into opportunities for growth.

Contractors should assess their capabilities and consider investing in

A guide to the how to of floor pads

Before floor pads became the norm for floor maintenance, every floor machine was supplied with a brush and was designed to use only brushes. With the advent of floor pads, the benefits of floor pads over brushes were apparent and the result has been that floor pads have all but replaced brushes as the accessory of choice.

The shortcomings of brushes can be summarised as, firstly, being limited to two of the four functions necessary to maintain a floor. Brushes

training, equipment, or partnerships to bridge resource gaps. Additionally, understanding the reasons behind not pursuing certain services is crucial. It may be misaligned with the contractor’s core competencies or an assumption that clients might not be interested. However, with effective communication and market research, contractors can tailor their offerings to meet client needs, ensuring a more comprehensive and satisfying service.

By embracing innovation, upskilling, and aligning services with client expectations, cleaning contractors can overcome existing limitations and create a competitive edge in the market, fostering stronger relationships with their recurring clients and expanding their service portfolio.

Remember, “recurring” might not align with the daily or weekly service model regarding project-based work. Yet, it’s crucial to recognise that many projects follow a cyclic pattern, occurring quarterly, semi-annually, or annually. This cyclic nature presents a unique opportunity for businesses to

capture and cultivate these recurring projects strategically over time. By strategically planning and securing projects repetitively, businesses can establish a reliable revenue stream that sustains them and contributes considerably to long-term profitability. This approach requires a proactive mindset to identify and capitalise on opportunities that unfold periodically, turning them into a consistent source of income.

Commercial contractors can enhance their business by cleverly incorporating hard floor and carpet care project work. This ensures higher profit margins through recurring services and positions them to gain a substantial market share. By surpassing competitors with quality offerings, contractors create valuable entry points into meetings, presenting an excellent opportunity to highlight their services to prospective clients. This strategic approach boosts financial returns and establishes a strong foothold in the competitive landscape, paving the way for sustained growth and success.

can polish and can scrub. They do not spray-buff or strip effectively nor have the flexibility of choice of floor pads. Secondly, brushes depend on the tips of the bristles for their effectiveness. As soon as the weight of the machine together with the unidirection of turn causes the bristles to lay on their sides, the brush loses its effectiveness. And so, the cleaning industry has turned, to a very large extent, to the use of floor pads, according to Errol Goldberg, Sales Manager, ACS Cleaning Products.

It is interesting, however, that, despite floor pads being available and in use for over forty years, there are still anomalies in their use. There are some rules that do apply, and which should be adhered to for best results.

• Floor pads should always be washed as soon as possible after being used. The sooner washing through is effected, the easier it is to remove the combination of dirt and polish that adheres to the pad during use. Leaving the pad until the next morning before washing

feature floorcare

is not recommended. Even during use, invariably, if large areas are being maintained, a pad will load up. It then needs to be turned, and the other side used until it, too, is loaded up. Then the pad should be removed, sealed in a garbage bag to slow down drying out, and a second pad placed on the machine.

• The floor pad should never be left under the machine in storage. The weight of the machine resting (unevenly) on the pad causes uneven flattening of the pad. The result is that when taken out of storage and re-used the machine will tend to ride unevenly. This is most noticeable with an Ultra High-Speed machine where the pad distortion is magnified by the faster speed and can cause uncontrollable bucking of the machine.

• Choice of floor pads should never be based on price alone. There can be considerable differences in the productivity (sq. area maintained through the pad’s life) of pads from different manufacturers. The pad purchase decision should be based on a combination of life and cost as well as, of course, certainty of consistent results throughout the entire life of the pad. Hereunder is a comparison, based on testing, of 400mm red pads from four different manufacturers in which the life of the pad (sq. feet achieved) and the price paid for the pad were related. It shows that, in fact, the cheapest pad turns out to be by far the most expensive per 1,000 square feet:

Above figures calculated in US$ and square feet for illustration purposes

The pad purchase decision should be based on a combination of life and cost as well as, of course, certainty of consistent results throughout the entire life of the pad.

• The correct size should always be used. An oversized pad can be destroyed by the overhang hitting obstacles and tearing. An undersized pad drops productivity considerably. For instance, using a 500mm pad where a 550mm is called for results in the job taking 9 percent longer. That adds 9 percent to labour and overhead costs. Using a 350mm pad on a 400mm machine loses an incredible 36 percent in productivity.

• Use the least aggressive pad that will do the job. This does not mean that a more aggressive floor pad cannot be used to do a job more quickly but in such a case a highly skilled, well-trained machine operator who understands the consequences of using a more aggressive pad, should be employed. For instance, the function of cutting back at Regular Speed (up to approximately 750rpm) is generally done with either a green scrub or a blue cleaner, the blue being less aggressive than the green

and therefore liable to remove less polish in the process. This has made the blue pad considerably more popular than the green and confirms the original principle of the least aggressive pad that will do the job. However, a skilled operator can use a brown dry stripping pad, which is even more aggressive than the green, to cut back and will get the job done in considerably less time. But with a less than greatly skilled and experienced operator, so much polish would be removed that the cutting back would almost translate into stripping.

Of course, there are other factors that determine whether the best value is obtained from a floor pad but just taking these rules into consideration can mean a substantial saving in the cost of the floor pads over a job.

ACS Premium Floor Pads are available in South Africa through Africa Cleaning Supplies www.acssa.co.za

Use the proper tools as part of the floorcare routine

Using the proper cleaning tools is a critical component of floorcare.

Cleaning with dirty equipment contributes to an excessive build-up of dirt, leading to floor damage. Investing in high-quality cleaning tools, such as mops, reduces your long-term supply costs because of their durability and longevity. Additionally, the use of mop buckets with dual cavity walls helps to separate clean and dirty water, minimising the redeposit of dirty water back onto the floor, according to the Occupational Health and Safety publication. When updating your routine consider the following factors:

• Floor types and cleaning: Various floor types call for different tools. To optimise cleaning efficiency, match your mop heads to the specific floor type. For example, it’s better to use looped-end mop heads on uneven stone for their durability. If looking for a mop with quick absorption, opt for one with a cotton fibre mop head. These fibres have an incredible water-holding capacity of around 27 times their own weight. Overall making it a more efficient option for your cleaning team to use when needing to quickly clean up any spills on the floor.

• Germ transmission: Implement a color-coding system appointing different mops and buckets for specific areas. This will minimise the movement of bacteria from room to room and allow your cleaning team to know what mops to use where. For instance, designating red for high-risk areas like washrooms and blue for low-risk areas such as hallways. By implementing this system, you aid in reducing the risk of cross-contamination between different rooms.

• Environmental goals: Figuring out which products are truly ecofriendly can be tricky as some companies use misleading claims. Just because products have terms like “natural” or “eco-friendly” doesn’t guarantee they’re free from chemicals and unsustainable production. This practice is known as greenwashing. Making sustainable choices starts by looking for products, such as mop heads, that are certified by a third party. This helps ensure sustainability. By using third-party certified products, you actively contribute to your facility’s environmental goals and decrease its ecological footprint.

Maintain a healthy environment

Prioritise consistent floor cleaning year-round to help keep your facility clean and safe. Routine floor maintenance helps reduce bacteria and germ transmission on top of potential trip hazards throughout the building. By making floor care a priority, you can create a hygienic environment that is safe.

Interior designers are changing the cleaning process in Nordic countries. They have a major impact on floor cleaning because new floor materials (e.g. Bolon) are replacing more common ones such as wood and stone. Additionally, the trend in new buildings seems to be that there are many different types of materials used for flooring. As a result, a reduced amount of the overall area can be cleaned manually, which creates an opportunity for smaller floor care machines to become part of the daily cleaning process. This then poses the question on whether cleaning trolleys will also change to support the transport of these new cleaning machines – to make the cleaning process more effective.

Continue celebrating World Hand Hygiene Day

Each year the SAVE LIVES: Clean Your Hands campaign aims to progress the goal of maintaining a global profile on the importance of hand hygiene in health care and to ‘bring people together’ in support of hand hygiene improvement globally on 5 May.

The World Health Organization (WHO) calls on everyone to be inspired by the global movement to achieve universal health coverage (UHC), i.e. achieving better health and well-being for all people at all ages, including financial risk protection, access to quality essential health care services and access to safe, effective, quality, and affordable essential medicines and vaccines for all. Infection prevention and control, including hand hygiene, is critical to achieve UHC as it is a practical and evidence-based approach with demonstrated impact on quality of care and patient safety across all levels of the health system.

As part of a major global effort to improve hand hygiene in health care, led by WHO to support health-care workers, the SAVE LIVES: Clean Your Hands annual global campaign was launched in 2009 and was a natural extension of the WHO First Global Patient Safety Challenge: Clean Care

WHO SAVE LIVES:

Clean Your Hands annual initiative is part of a major global effort led by the WHO to support health-care workers to improve hand hygiene in health care and thus support the prevention of often life threatening HAI.

SAVE LIVES:

Clean Your Hands incorporates a global annual day to focus on the importance of improving hand hygiene in health care with WHO providing support for these efforts. A suite of hand hygiene improvement tools and materials have been created from a base of existing research and evidence and from rigorous testing, as well as working closely with a range of experts in the field. The tools aim to help the translation into practice of a multimodal strategy for improving and sustaining hand hygiene in health care.

is Safer Care work which is now the WHO IPC Hub and Task Force. The central core of SAVE LIVES: Clean Your Hands is that all health-care workers should clean their hands at the right time and in the right way.

For more WHO information on how to continue promoting hand hygiene well beyond 5 May click here

Why prioritising quality hand hygiene will see businesses win

Despite the recent economic growth across Africa, much like those across the world, African businesses are faced with the challenge of balancing budgets, improving the sustainability of their operations and meeting growing expectations for better hygiene offerings. However, there are serious commercial and sustainability implications to consider as well as the reputational risk of ineffective systems.

In this article, Quality Manager at Rubbermaid Commercial Products (RCP), Steven Kenney, discusses the importance of investing in quality, durable solutions, the risks of poor hygiene solutions, and how the right dispensers could see businesses cut costs, save time, and reduce waste.

Cutting corners could cost you

When it comes to hand hygiene, the old saying something is better than nothing is no longer a viable approach and businesses must look to go beyond the box-tick if they want to protect budgets, their reputation and their staff. Rather than preventing the spread of illness, one in four bulk-fill units have been shown to be contaminated with illnesscausing bacteria and with infectious

diseases prevalent across Africa –alongside diarrhoea and respiratory infections, which remain leading causes of illness and death – it’s more important than ever for businesses to implement reliable and effective hand hygiene.

tempting to opt for cheaper dispensers when looking to upgrade your hand hygiene systems, but flimsy dispensers and low-quality refills that don’t stand the test of time will only stretch your budgets, cause you

Invest in products that last longer, that can be relied on through frequent use and can ultimately reduce and control your costs.

The answer is simple. Quality solutions will drive quality results. Hygienically sealed refills keep soap and sanitisers fresh and free from cross-contamination, unlike their bulk counterparts. Bulk refills may seem like the more cost-effective choice but when you consider that sealed refills can offer more applications per refill resulting in better cost in use and that concentrated dosing also means less product, and money, poured down the drain, it’s easy to see that the cheaper option could in fact be costing you more. In fact, by installing dispensers that use hygienically sealed refills, Durban University of Technology (DUT) reported cost savings of 40 percent.

Durability is the new sustainability In a market full of copycats, it may be

hassle, and increase your wastage. Invest in products that last longer, that can be relied on through frequent use, and can ultimately reduce and control your costs. For added peace of mind consider a supplier who can offer long warranties. By investing in quality, you also make a choice that’s better for the environment by minimising unnecessary waste, allowing you to buy better and waste less.

Rubbermaid Commercial Products’ hand hygiene range is available in multiple styles and capacities to provide an essential visible and robust solution, fit to tackle today’s hygiene challenges. To speak with one of RCP’s experts about how you can upgrade your hand hygiene solutions register your details here, alternatively visit: www.rubbermaidcommercial.com

DESIGNED TO OUTLAST AND OUTPERFORM THE COMPETITION

When it comes to hand hygiene, cutting corners could be costing your business. Invest in quality and save across the board.

Hand hygiene challenges

It is now generally accepted that handwashing is vital in hygiene-critical industries such as food manufacture and healthcare. People in hygiene-critical industries need to wash their hands frequently to avoid the risk of cross-contamination. In this article, Tom Marshall from Tork manufacturer, Essity looks at the biology of the hands and considers the best way to clean them.

Hand hygiene is important for food workers to prevent any risk of product contamination or tainting. But it is particularly crucial that medical workers should cleanse their hands frequently to prevent cross-contamination and curb the spread of infections.

According to World Health Organization (WHO) guidance, the visibly-soiled hands of healthcare workers should be washed with soap and water for between 40 and 60 seconds and then thoroughly dried to ensure a methodical clean. If the hands are not visibly soiled, an alcohol gel may be used instead for a period of 30 seconds.

But many people in hygiene-critical industries still neglect their hand hygiene regimes for several reasons. Healthcare workers under intense pressure to deliver life-saving care may carry out a cursory hand-wash to save time, for example.

People in professions where frequent hand washing is required may also suffer from occupational dermatitis which could cause their hands to be chapped and sore. This might then make them reluctant to wash their hands since soap and water will only aggravate the condition.

Additionally, the fact that the microorganisms on the hands are too small to see makes it hard for operatives to understand the importance of removing them.

The skin is composed of two layers, the outer epidermis and the dermis beneath, both of which cover a subcutaneous layer of tissue. The epidermis contains many cracks, crevices and hollows in which bacteria can collect and breed. And the outer surface of the skin – the stratum corneum – is covered with a waxy cuticle to which microbes can adhere.

Microorganisms on the skin are generally divided into two types: resident microorganisms, which permanently

inhabit the skin’s epidermis, and transient bacteria, which are picked up from the atmosphere or deposited onto the skin through contact with a contaminating source.

Transient bacteria take advantage of disturbances in the normal resident microflora – a cut or an abrasion, perhaps – to gain a foothold and establish themselves, and they may then cause infection along with the symptoms of disease or illness.

It is impossible to completely remove all microflora from the skin, even with a surgical scrub. But since almost all disease-producing microorganisms fall into the category of transient bacteria, it is these that need to be removed from the hands.

This can be achieved by scrupulous handwashing. The concentration of organisms tends to be greatest on the fingertips and under the nails, so these are the areas of the hands that need particular attention in any handwashing regime.

Skin-friendly soaps and soft towels are important for healthcare staff since these will allow them to cleanse their hands effectively without aggravating any skin condition they might have.

Operatives also need to understand how and when handwashing should take place. According to the World Health Organization, staff need to wash their hands before touching a patient, before carrying out any aseptic procedure, after any exposure to body fluid, after touching a patient and after touching the patient’s surroundings. Thorough hand washing should involve thoroughly cleaning the palms, fingers and backs of the hands using soap and water and then drying them thoroughly afterwards with a singleuse towel.

Hand drying is particularly important because tests have shown that damp

hands can transmit 500 times as much bacteria as dry hands. And rubbing the hands on a towel produces friction which helps to remove the bacteria.

Posters, stickers and other reminders will encourage healthcare staff to wash their hands frequently. And regular training can also help to keep hand hygiene top-of-mind.

Essity offers its own training module instructing healthcare workers how to wash their hands. Tork Clean Hands

Training invites users into a digital world where they are confronted with a series of scenarios in which hand hygiene needs to be carried out.

Trainees take on the role of a nurse, carer or doctor in a hospital or care home where they are tasked with caring for several patients. The trainee’s results are assessed on how far they comply with the World Health Organization’s 5 Moments for Hand Hygiene. Tork Clean Hands Trainings are also available as virtual reality apps.

Hand washing is important in hygienecritical industries – but workers need to be constantly reminded of the fact. And this can be achieved by providing comprehensive training – coupled with the right tools to allow them to carry out the task.

As a Professor of Microbiology, my advice for avoiding seasonal flu and staying healthy is simple: get vaccinated. People who are vaccinated against the flu stand a much better chance of avoiding catching it. And if they do catch it, their symptoms will be much milder.

Vaccination is advised for anyone over 65 years of age and for those with suppressed immune systems. Public health campaigns on TV use catchy slogans such as ‘Flu is going to hurt like hell again this year’, and ‘Don’t let flu spoil your winter’ to encourage people to get vaccinated. Sadly, there is significant anti-vax sentiment in France which means that take-up is far too low.

One of my jobs at the hospital is to promote the flu vaccine to staff. Not just doctors and nurses, but midwives, pharmacists, and all healthcare professionals. We encourage these opinion leaders to share the fact that they have been vaccinated with colleagues and friends and to shout about it on social media. Through leading by example, they prompt others to get vaccinated too. I spread the word by wearing a large badge proclaiming to the world ‘I’m protecting myself and will protect you too’.

Embrace good hygiene habits and vaccination to avoid the worst of the flu this winter

At the hospital where I work in Paris some 20-30 people show up each day with flu symptoms. Our emergency department is overloaded, and we have many flu patients in intensive care. The thing about flu is that it follows a different pattern every year. Last year was relatively quiet. But this year, the epidemic started earlier compared to 2023-2024, and the peak is very high.

Beyond vaccination, much of the good hygiene advice that we follow in the hospital is equally applicable in our homes and community. One of my favourite ad slogans sums it up very nicely: ‘Adopt good habits for controlling winter flu’. It’s common sense really. If you have flu symptoms then: wear a mask to avoid infecting others; get tested to establish whether you have flu or Covid; always sneeze into a single-use tissue or your elbow; and avoid cotton handkerchiefs which incubate viruses and are very unhygienic.

It goes without saying that good hand hygiene is a key factor in preventing the spread of respiratory diseases. Wash hands frequently and dry them with single-use towels – especially before a meal and after a visit to the bathroom. Rubbing hands with alcohol-based products is also extremely effective in killing bacteria. The small bottles and gels are easy to carry around and rubbing hands with them is quick, easy and an ideal solution for people on the go. In addition to its recommendation to avoid jet-air dryers in hospital

washrooms and dry hands with paper towels instead, the respected French organisation for hygiene in hospitals, SF2H, specifically recommends rubbing hands with alcohol-based products and promotes it in the training of nursing staff.

Public health campaigns have been successful in influencing young people and those living in cities. They generally listen to the advice and adhere to it. However, we still have a way to go in getting through to the older generation and those living in more rural areas. Data shows that they are less likely to heed the guidance, continue to carry reusable handkerchiefs to catch coughs and sneezes, and resist wearing facemasks or getting vaccinated.

At the end of the day, education is an ongoing process. For my part, I continue to wear my badge with pride and to spread the word on good hygiene practices that are proven to help minimise the spread of respiratory infection – especially during the flu season.

New data reveals the urgency for digital transformation across SA’s FM sector

New data from MRI Software, a global leader in property and facilities management solutions, reveals that 73 percent of South African facility managers expect to stay in the profession over the next five years – despite facing mounting pressure from heavy workloads, outdated infrastructure, and tight budgets.

The Voice of the Facility Manager 2025 report, based on feedback from over 350 FM professionals across EMEA shows urgent need for digital transformation in the sector.

South Africa’s facility managers call for smarter technology and greater support as workloads and budget pressures mount. A new industry report reveals that South Africa’s facility managers are feeling the pressure of heavy workloads, outdated infrastructure, and tight budgets – yet they remain optimistic about the power of technology and AI to transform their workload.

The Voice of the Facility Manager 2025 report by MRI Software surveyed over 350 facility management professionals across the EMEA region, with South Africa representing the largest share (44%). The findings shine a spotlight on

the local state of facility management – from daily demands to strategic outlooks.

“Facilities managers in South Africa are navigating a perfect storm of resource constraints, aging equipment, and rising expectations,” says Mark Fairweather, Managing Director, Africa, at MRI Software. “Yet, despite these challenges, the industry is resilient and optimistic. This report is a call to action – for smarter tools, stronger investment, and greater strategic recognition of facility management’s role in organisational success.”

South Africa in focus – key findings:

• Busy and under pressure: 62 percent of facility management professionals across the region say they are “far too busy” or “on the busy side” – with South African respondents reporting the highest levels of workload pressure.

• Budget constraints bite:

24 percent of facility management teams have experienced budget cuts in the last three years, and 46 percent say cost is the biggest barrier to adopting new technology.

• Tech dissatisfaction rising: South Africa reports the highest dissatisfaction with facility management technology systems among all regions surveyed.

• Health and well-being at risk:

48 percent of facility managers say their job has no negative impact on their mental health, but 30 percent report mild effects, and 18 percent report moderate effects.

• AI on the rise:

68 percent of facility management professionals plan to invest in new technology within 12-18 months, and

45 percent say they would switch to new solutions specifically for AI capabilities.

• Sustainability is critical:

38 percent of South African facility managers view net-zero targets as essential, the highest among EMEA regions.

Despite the pressures, there is strong loyalty to the profession with 73 percent of respondents expecting to remain in facility management for the next five years. “What’s clear is that the future of facility management is digital, data-driven, and sustainability-focused,” adds Fairweather. “Technology adoption – especially AI – is no longer optional. It’s essential for operational resilience and future growth.”

A sector in transition

The report shows that experienced facility managers are more likely to report job satisfaction and better worklife balance – but also flag growing concern over training gaps. In South Africa, the push for legal, compliance, and ESG-related training is particularly strong, reflecting the need for upskilling in response to shifting regulations and performance demands.

“With rising complexity and a growing skills gap, facility management leaders must not only modernise systems, but also invest in people,” Fairweather concludes. “This is how we’ll future proof facility management in South Africa.”

MRI Software is a global leader in property and facilities management solutions, helping organisations across Africa and beyond to streamline operations, improve compliance, and drive sustainability. To access the full Voice of the Facility Manager 2025 report, click here.

Mark Fairweather

Get involved, drive the future of cleaning!

•The only dedicated cleaning and hygiene B2B trade show in China, focusing on national and international brands, products, and innovations.

•Network, gain insights, and learn about the latest innovative products from top industry experts and professionals from across China and beyond.

•Dedicated show segments include Healthcare, Washroom, Machines, Equipment, and Detergents Disinfection.

•Strong cooperation with associations representing end users, service providers, and manufacturers, with a special focus on properties, hotels, and hospitals.

Cruciality of infection control in laundry facilities

In today’s health-conscious world, it’s not enough for laundry facilities to just clean clothes; they must also ensure that textiles are stripped of harmful microorganisms. Laundry owners understand the weight of responsibility when it comes to infection control. Your customers trust you with more than their fabrics –they trust you to play a pivotal role in their well-being. Vartex, a distributor of premium brands including Girbau, UNICA Laundry Systems, Image, and innovative software, integrates seamlessly with all types of laundry operations. The Netherlands based company grasps the critical nature of this responsibility and has developed a solution that bolsters confidence in your laundry’s hygiene standards, integrating technology with expert research.

Understanding the relationship between laundry and infection control Research led by experts Bockmühl, Schages, and Rehberg has thrown light on the significant role that temperature, detergents, and mechanical action play in preventing the transmission of infections through laundry in both healthcare and domestic settings. These elements, when balanced correctly, are fundamental in disrupting the pathogen transmission chain. However, the drive to lower washing temperatures to save energy puts an extra burden on infection control protocols. While a positive step for the environment, it requires us to be more diligent in our cleaning processes to ensure microbial reduction isn’t compromised.

Navigating laundry best practices with smart technology

This complexity need not be a cause for concern, because Vartex has anticipated these challenges. We have seamlessly bridged the gap between researchbacked methodology and real-world application with our innovative Smart Dosing installation.

What is smart dosing?

Smart Dosing is more than an equipment upgrade; it’s your assurance policy. This all-in-one central dosing system provides precision in the automatic dispensing of liquid chemicals to washer extractors. It’s robust enough to manage up to 12 chemicals for as many as 15 washing machines. Additionally, its user-friendly operating system makes dealing with detergents not just smarter, but greener.

Transparency through laundry intelligence

Laundry Intelligence is the crux of our technology – a dashboard that allows you to scrutinise every facet of your wash cycle. It’s like having a microscope on the washing process: you can monitor the precise quantity of every chemical used, compile comprehensive reports for each batch of laundry, and analyse data to confirm that you effectively control microbial figures in textiles.

This wealth of information equips your facility to make informed decisions

and proves to your customers that every item has been cleaned at optimal temperatures with the right detergents.

Assurance in every fiber: The cleanliness your customers can trust Health and safety regulations are an intricate tapestry, and at Vartex, we understand how every thread needs to be perfect. We don’t just provide you with tools; we offer the reassurance that every garment leaves your facility meeting the highest standard of cleanliness. Our partnership with you goes beyond business – it’s about shaping a healthier community. With Vartex’s technology, you get to showcase your commitment to excellence. You aren’t just cleaning clothes; you are part of a greater initiative to maintain public health standards.

Utilise our Smart Dosing installation and Laundry Intelligence system to secure your customer’s trust and provide them with the reassurance that you don’t just clean – you care. Remember, it’s not just laundry. With Vartex, it’s about proving that every wash cycle is a step towards fostering a healthier environment for all. After all, true cleanliness starts with infection control, and that’s a promise stitched into the very fabric of your business.

Interested in learning more about our Smart Laundry solutions? Visit www.vartex.nl

Celebrating 30 years in South Africa

Leading cleaning equipment manufacturer, Numatic, celebrated its 30th anniversary with a glamorous event held at the Emperors Palace Barnyard Theatre. With a cocktail black and gold theme, distributors and guests were treated to a sumptuous dinner and an electrifying tribute show “Super Troopers” that brought timeless hits of iconic bands Abba, The Bee Gees and Roxette to life through a 10-piece cast. As part of her address to the audience, Numatic GM, Janine Botha, stressed the privilege of presenting the brand in South Africa and made special mention of the distributors as an extension of the company playing an invaluable role over many years in taking the brand from strength to strength.

The anniversary event turned out to be a truly memorable evening where industry peers danced and sang along in an atmosphere of fine music and nostalgia. African Cleaning Review want to convey a happy anniversary wish to a company that continues to grow and achieve greatness in the cleaning industry. Congratulations on reaching this major milestone!

GCE launch new Tennant Professional Range

Goscor Cleaning Equipment

(GCE) recently launched the Tennant Professional Range of cleaning equipment at its premises in Johannesburg. At the launch, facilitated by Marius Roberts, one of South Africa’s leading motoring journalists, GCE clients were able to experience and test the new innovative Tennant product range on gleaming showroom floors with local and international product experts in attendance. The Professional Range primarily originated from the advanced manufacturing plants in Italy that became part of Tennant’s operations following the acquisition of IPC Group in 2017, a move that significantly enhanced their product portfolio and market coverage in Europe. These factories now operate as fully fledged Tennant production sites incorporating all its technologies and innovative solutions.

The professional range is tailored for businesses seeking to optimise cleaning costs with efficient designs reducing operational expenses, ensuring health and safety with advanced features that promote a safer cleaning environment and simplified operation and maintenance with user-friendly interfaces and easy maintenance protocols.

In his welcoming address, GCE Managing Director Greg Venter said the company had been working behind the scenes for about 18 months to enable GCE to offer clients the best quality machines at a competitive price.

right, we have a parts holding of close to R15 million and, with 17 technicians on the road, clients are assured that their Tennant machines will work and the facility will be cleaned on time and to client expectations,” Venter said.

Venter thanked GCE clients for attending the launch to share in their excitement with what he called an “amazing range of equipment” that will take the company to the next level.

African Cleaning Review, who attended the launch want to wish Venter a fond farewell and great success in his future endeavours, as he will be taking early retirement at the end of June 2025

Reflecting on his earlier days in the contract cleaning sector of the market, Venter remarked that one of the biggest bugbears for contract cleaners was the inability to obtain spares soon after purchasing equipment in general. “With this in mind, this is where GCE got it

following his 16-year period with Goscor Cleaning Equipment.

For more information about the new Tennant Professional Range visit: www.goscorcleaning.co.za or email: cleaning@goscor.co.za

Greg Venter

New commercial robotic vacuum cleaner for hospitality sector

LG Electronics USA has introduced a commercial-grade autonomous vacuum cleaning device, developed in collaboration with the Marriott Design Lab, which advances hospitality industry innovation. The LG Robotic Vacuum Cleaner is now available to the hospitality industry following implementation pilots at Marriott International properties.

“This is a prime example of how our collaboration with the Marriott Design Lab is advancing innovation for the entire industry,” explains Michael Kosla, senior Vice-President, LG Electronics USA. “The LG Robotic Vacuum Cleaner is a robust, user-friendly vacuum cleaning solution that hotel associates can operate, providing the best possible automated vacuum cleaning of floors in hallways and meeting spaces.”

“With demand increasing for commercial robotic vacuum cleaners and other innovations, we look forward to working with the Marriott Design Lab to bring a whole range of innovations to market,” added Kosla.

With a powerful suction performance, the new machine is engineered to meet the demands of commercial environments such as hotels and resorts, and was designed for cleaning floors of passages and meeting spaces with exceptional edging performance.

It offers an ideal solution for cleaning expansive areas like banquet spaces and guestroom corridors overnight, minimising guest disruption. Equipped with LiDAR and Vision Fusion SLAM sensor technology to measure distance with precision – even in difficult-tonavigate environments, this robot provides efficient cleaning based on a custom map tailored to each hotel. Its 3-litre capacity dustbin handles larger debris, such as paper scraps, using two cleaning methods: suction and sweeping. The robot comes with a multi-language mobile application and a cloud-based management platform to allow real-time access to cleaning progress, battery level, location and other data points allowing hotel operators to efficiently manage multiple units within a building simultaneously. It also generates statistical data based on cleaning history, offering enhanced operational insights.

New technology revolutionises washroom management

Kimberly-Clark Professional has introduced into the U.S. market a customer-centric innovation called Onvation SmartFit technology consisting of a small, Internet-enabled sensor that fits inside paper towel and bath tissue dispensers to provide real-time data which helps commercial facilities managers schedule cleaning staff more efficiently and reduce waste.

Onvation with SmartFit technology, offers an easy approach to enhance efficiency, reduce waste and improve the guest experience, now with more flexibility than ever.

“Washrooms are one of the most scrutinised areas of any facility,” says Susan Gambardella, President, Kimberly-Clark Professional. “With Onvation SmartFit, we offer customers a valuable service bundle to enhance efficiency, prevent complaints, reduce waste and improve the guest experience.”

Onvation was already known in the industry as a smart washroom management system featuring Scott towel and bath tissue, and Purell hand soap. Now, the compact SmartFit technology expands that capability to include a wider range of dispenser types including Kimberly-Clark Professional’s Icon, Scott Pro dispenser collections, and select universal dispensers.

The easily installed sensor tracks paper product levels and washroom traffic, providing predictive data-based insights that eliminate guesswork from washroom servicing. The sensors use Time of Flight Technology to measure product levels in real time, are flexible to be used in many dispensers, and have a two-year battery life. With advanced analytics and an intuitive interface, Onvation works with a mobile app to let the facility’s staff know where they are needed most to ensure that every washroom remains clean, stocked and running smoothly.

“Everything about this sensor was intentionally designed to better meet facilities managers’ needs. The thin sensor surface, rounded profile to minimise interference upon installation, and ergonomically designed features ensure precise and accurate placement to deliver an enhanced smart room management experience,” added Iris Schumacher, Director Restroom R&D, Kimberly-Clark Professional.

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