Prime Cleaning Suppliers is a leading South African cleaning-solutions supplier, established in 1996. Prime Cleaning Suppliers has spent a number of years building strong brands, many of which have been tested by the SABS 1828 and 1853 standards and carry their mark of surety, which gives the customer confidence when using the products. All disinfectants are registered as per Act 29 and are compliant with the VC8054 compulsory specification for disinfectants. Prime Cleaning Suppliers’ complete cleaning solutions cover paper products/dispensers, cleaning chemicals/disinfectants, floorcare machines, and cleaning sundries. Prime Cleaning Suppliers has an ongoing commitment to ensure the best long-term solution for their customers and represents the following brands: Aquarius, Kleenex, Scott, Tork, Wetrok, WypAll, and Rubbermaid Commercial Products.
African Cleaning Review is aimed at end-users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Textile Care, Pest Control, Waste- and Facility Management Services industries. It is published every other month by: e-squared publications t/a e-squared Media
All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers.
Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared Media and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared Media and its agents.
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development
and smart solutions 17
• Utilise the power of new technology to set your operations apart
Welcome to our March/April issue that continues to reflect on growth and changes in the professional cleaning and facility solutions’ industries.
Our two main features take a closer look at the skills development landscape as well as digital and smart solutions for this industry. These features explore the importance of ongoing personal development and the growth of connectivity in cleaning. Furthermore, an understanding of compliance in the professional cleaning sector and strategic cost management in cleaning operations adds to a very informative read. The people and events section offers a wrap of what’s been happening in the industry over the past two months.
Then, the Cleantex Executive Summit will take place in Cape Town on 4 September 2025. This is the premier African event for cleaning professionals and limited seats are available. This business-to-business summit and niche expo brings together the top cleaning professionals in Africa for a day of knowledge transfer and networking with forward thinking industry professionals. Remember, the previous events sold out, therefore, ensure your seat at this high-level event is secured. The outside back cover of this issue offers more details.
Looking forward to seeing you in Cape Town, enjoy the read!
opinion
Understanding compliance in the professional cleaning industry
For over 40 years, the National Contract Cleaners Association (NCCA) has supported the cleaning industry in navigating regulatory requirements. Compliance is not just about adhering to legal obligations but also ensuring ethical business practices, worker safety, and service excellence. Contract cleaners and suppliers must stay informed about labour laws, occupational health and safety regulations, and industryspecific guidelines to mitigate risks and maintain credibility, according to NCCA National Secretary, Beverley Miller.
Why compliance matters
Failure to comply with industry regulations can result in penalties, reputational damage, and business losses. Compliance fosters professionalism, transparency, and efficiency, ultimately strengthening operations and service delivery. Understanding wage structures, employment conditions, and safety protocols is essential for maintaining industry standards and ensuring fair and ethical practices.
Training and education: Strengthening the workforce
A well-trained workforce is critical for ensuring efficiency, safety, and compliance with industry standards.
The NCCA provides resources and guidance to help industry professionals understand regulatory requirements, operational best practices, and emerging trends. As the industry evolves with new technologies and sustainability initiatives, staying informed is essential for long-term success. Compliance training helps businesses integrate best practices and adapt to changing industry landscapes effectively.
The role of the NCCA in compliance
The NCCA plays a vital role in educating and guiding the cleaning industry through compliance challenges. Through workshops and training programmes, industry professionals gain insights into labour laws, workplace safety, and regulatory updates. Engaging in compliance education is key to maintaining high standards, protecting business interests, and contributing to a more professional and ethical cleaning industry.
By staying informed and proactive, businesses can navigate compliance effectively and foster a culture of excellence within the industry.
For more information visit: www.ncca.co.za or email Beverley Miller at: national@ncca.co.za
National Minimum Wage increase – what you should know
Employment and Labour Minister, Nomakhosazana Meth, announced that the National Minimum Wage (NMW) for each ordinary hour worked will increase from R27.58 to R28.79. Workers in metropolitan councils, certain local councils as well as in KwaZulu-Natal will earn up to R31.69 an hour. The National Minimum Wage Act was first proclaimed in 2018, setting a historic precedent in the protection of
low-earning (vulnerable) workers in South Africa and provided a platform for reducing inequality and huge disparities in income in the national labour market. The National Minimum Wage was first implemented on 1 January 2019 at a level of R20 per hour.
The minimum wage only includes the basic hourly pay for ordinary hours of work, meaning it does not include any additional allowances, bonuses, tips, or payments in kind like transport,
food, or accommodation provided by the employer.
In terms of the law, it is an unfair labour practice for an employer to unilaterally alter hours of work or other conditions of employment in implementing the National Minimum Wage. With effect from 1 March 2025 employers shall pay contract cleaning workers at least the minimum hourly wage as detailed in the schedule below: Area A
Metropolitan Councils: City of Cape Town, Greater East Rand Metro, City of Johannesburg, Tshwane and Nelson Mandela
Local Councils: Emfuleni, Merafong, Mogale City, Metsimaholo, Randfontein, Stellenbosch, Westonaria
Any provider that contracts with a contract cleaning company at levels that make it impossible for the contract cleaning company to meet its obligations in terms of the National Minimum Wage or the Basic Conditions
B
All areas in KwaZulu-Natal
NB: Conditions of employment for KwaZulu-Natal areas shall be subject to the agreement concluded in the Bargaining Council for the Contract Cleaning Service Industry KwaZuluNatal (BCCCI)
C
In the rest of South Africa
of Employment Acts can be held liable in terms of section 200B of the Labour Relations Act 66 of 1995.
These rates are amended annually on 1 March as per Sectorial Determination promulgated by the Minister of Employment and Labour.
For more information relating to the National Minimum Wage contact the National Contract Cleaners Association (NCCA) at: national@ncca.co.za
CSG Group expand FM services offering with acquisition
CSG Group, a multi-services solutions group, announced that it has acquired the Facility Services Group (FSG), a prominent landscaping and commercial garden maintenance business. Also offering services in cleaning, hygiene, security, and indoor plants, FSG, founded by Brandon and Natalie Mansour 25 years ago, has grown into a substantial business, serving a considerable number of bluechip clients nationally. The business will operate as a separate division under Pieter van der Westhuizen, CEO of CSG’s Security and Cleaning divisions. “With this acquisition, we not only expand our facility management service offerings, but we also establish CSG as one of the major FM players in Southern Africa. We extend a warm welcome to FSG’s approximately 350 clients and 1200 employees to the CSG family,” said CSG Group CEO, Kobus Nieuwoudt.
Expanded exhibition offering bodes well for new market solutions
Leading international trade show for the professional cleaning sector, ISSA PULIRE, returns to Milan, Italy for its 27th edition from 27 to 29 May 2025. This year’s event promises more innovation with 108 new exhibitors, and the introduction of waste and pest management as new segments.
The presence of international exhibitors has also seen a significant increase, with a 29.8 percent rise compared to the 2023 edition. “With over 30 years of history, ISSA PULIRE remains a key reference point for companies, professionals, and operators in the cleaning and sanitation sector, contributing to the development of new solutions and strategies for the market,” says Toni D’Andrea, CEO of ISSA PULIRE Network.
Entry to the trade show is free and visitors include professionals in the cleaning, hygiene, sanitation, and facility management sectors who manufacture, purchase, resell, and use products from the industry’s leading brands. Recognised as a platform for
networking and innovation, the event will provide visitors with the opportunity to discover the latest cleaning industry trends, meet top sector players, and participate in a comprehensive programme of conferences and workshops held at the ISSA PULIRE Lab. Topics will include key industry issues such as procurement codes, sustainability, and digitalisation.
This year’s exhibition will also host the second edition of the hackathon,
a competition among university student teams tasked with developing an innovative idea demonstrating how artificial intelligence can generate measurable value in the cleaning industry. The competition is sponsored by Hagleitner as the Diamond Sponsor, and Cummins, Idrobase, and i-team as Team Sponsors.
For more information and to register for the event, visit: www.issapulire.com/en
Acquisition enhances Bidvest’s offering in key markets
Bidvest has successfully gained approval from the UK Competition and Markets Authority (CMA) for its acquisition of 100 percent of Citron, a leading provider of washroom hygiene products and services. This decision marks a pivotal moment in Bidvest’s strategy to expand and enhance its offerings within key markets.
Citron, headquartered in Toronto, Canada, boasts a diverse customer base across several sectors, including manufacturing, hospitality, facilities management, education, commercial, and healthcare. The company serves approximately 50,000 customer locations through its extensive network of seven branches in Canada, four in the USA, and ten in the UK. This broad reach enables Bidvest to tap into multiple industries, further solidifying its position
in the global market. Bidvest said the strategic acquisition aligned seamlessly with its objective to expand its services in hygiene, facilities management, and the distribution of plumbing and related products. By integrating Citron’s established infrastructure and expertise, Bidvest stands to enhance its service offerings significantly, catering to a
wider range of clientele and increasing operational efficiency.
As Bidvest moves forward with the acquisition, the company is poised to leverage Citron’s capabilities to not only enhance service delivery but also to foster new market dynamics in a postpandemic landscape, where hygiene and sanitation remain paramount.
Hand dryer recognised for beauty, function, and performance
The 2024 Buildings Magazine Product Innovation Awards recognised the XLERATOR Hand Dryer with electrostatic HEPA (eHEPA) filtration, a touchless hand drying solution used in washrooms across the globe, for its beauty, function, and performance.
Buildings Magazine, published by Endeavor Business Media, created the Product Innovation Awards to celebrate innovative building materials and solutions helping architects, building owners and product specification
influencers create aesthetically pleasing, high functioning commercial projects. A panel of esteemed and experienced industry insiders from the building and architectural community look for manufacturers with concepts, products, and systems that move the needle on innovation.
“It’s an incredible honour that the judges saw the impact of our work, pushing the boundaries of innovation,” said Joshua Griffing, Excel Dryer Director of Marketing and International Sales.
The XLERATOR Hand Dryer with eHEPA filtration is a touchless, state-of-the-art hand drying solution designed to enhance hygiene, efficiency, and environmental sustainability in commercial washrooms while providing up to a 95 percent cost savings when compared to paper towels for owners. This advanced hand dryer combines powerful performance with cuttingedge filtration technology to deliver superior results.
What sets the XLERATOR Hand Dryer apart is its eHEPA filtration system. This more durable, electrostatically charged HEPA filter captures 99.999 percent of viruses and 99.97 percent of bacteria from the airstream to ensure that users have clean, safe air to dry their hands with. This advanced technology significantly reduces the risk of pathogen transmission and enhances overall washroom hygiene.
Excel Dryer products can be purchased through an established network of distributors globally, for more product information click here.
Protecting people from pests for a century
Rentokil, the world’s leading provider of pest control services, is celebrating its 100th anniversary in 2025. Today, Rentokil’s most common foes are rodents, bed bugs, flies, and cockroaches, while other more exotic pests such as mosquitoes, snakes, termites, stink bugs, ticks, and numerous species of spiders are also on Rentokil’s target list in countries around the world. Each year, the company conducts over 25 million pest control service visits to customer premises, covering over 737 million miles in its fleet of service vehicles (or 29,623 laps of the Earth),
with around 60,000 colleagues operating in 90 countries. Rentokil is a British heritage company that leads its market globally.
Rentokil originated in 1925 following entomologist, Professor Harold MaxwellLefroy’s successful battle to eradicate deathwatch beetles that were wreaking havoc on the medieval roof timbers of London’s iconic Westminster Hall. Having developed the world’s first effective solution, he decided it would make an excellent business.
Maxwell-Lefroy originally wanted to call the brand ‘Entokil’ but was unable to trademark this name, so he added an R and Rentokil was born.
From its initial focus on insects, over the first 30 years, the business developed into new pest areas including rodents, and new markets such as Asia and Africa. It was listed on the London Stock Exchange in the 1960s, and expanded further in Europe and North America in the 1980s. More recently, it has moved into new markets in Latin America and the Middle East. During the 2020 COVID pandemic, Rentokil re-trained around 7,000 colleagues to provide disinfection services.
The company invests significantly in research and development, with dedicated pest control innovation
Kusasa reveal acquisition boosting its services
Kusasa Cleaning announced that they have successfully acquired Metro Sanitary Solutions CC, effective 1 March 2025. In terms of the agreement, Kusasa will take over Metro Sanitary Solutions’ clients and continue to provide a seamless service.
“This acquisition marks a significant milestone in Kusasa Cleaning’s journey, enhancing our portfolio with new contracts and skilled expertise from the Metro team. By welcoming the Metro staff into the Kusasa family, we are bolstering our workforce with experienced professionals that bring specialised knowledge of the sanitation
services industry. Their expertise will further enrich our capabilities, allowing us to boost our operations and deliver even more efficient, reliable services,” said Gareth Stanbury, Kusasa Cleaning MD. This acquisition is an important step in Kusasa Cleaning’s growth and expansion. It provides the company with greater resources to continue delivering excellence and opens new opportunities to scale their operations and strengthen the company’s position in the hygiene industry.
For more information visit: www.kusasacleaning.co.za
centres in the UK and USA. In recent years, Rentokil has driven a transformation of pest control towards digital services, internet-connected services, and the use of AI. The company has developed a range of digital pest control solutions, including remote monitoring systems, data analytics platforms, and mobile apps for customers. Today, Rentokil has a network of connected pest control devices on customers’ premises around the world, generating over 1,000 messages every minute. These alerts, ranging from rodent notifications to system diagnostics, enable rapid response and proactive pest management.
“We are thrilled to be celebrating the 100 years of Rentokil. From our beginnings in 1925, we have grown to become a global leader in pest control, protecting people from the threats of pests. This anniversary is a testament to the dedication of our colleagues, past and present, and we look forward to continuing to serve our customers for many years to come, said Andy Ransom, CEO of Rentokil Initial plc.
Rentokil invites everyone to join in the celebration and share their memories and well wishes on social media using the hashtag #Rentokil100
Gareth Stanbury
Stallion repositions as integrated services provider
During March 2025, Stallion, best known as an expert security services company, announced that it will embark on a bold new chapter, rebranding as Stallion Integrated Solutions to reflect its expanded capabilities beyond traditional security services. This strategic evolution reinforces its commitment to delivering integrated solutions that enhance safety, asset management, and operational efficiency. What originated in 1991 as a dedicated guarding company has transformed into a full-service provider, offering a seamless blend of security, technology, and specialised industry solutions. This expansion enables clients to consolidate their asset protection, safety solutions, and facilities management needs under one trusted partner.
Guided by its core values of integrity, accountability, urgency, and excellence, Stallion Integrated Solutions introduces
advertorial Kärcher
an extended portfolio designed to meet the growing demands of diverse industries. Clients can expect competitive pricing, world-class service, and strict compliance standards, all underpinned by the company’s mission to build a high-performance culture. The company now offers a comprehensive range of solutions, including guarding, technology, and specialised solutions, while expanding its reach into the mining, energy, and construction industries. clients can also benefit from cleaning and hygiene, as well as health and safety solutions. To meet the full spectrum of client needs, the company also offers facilities and fire management services.
“We’re excited that the extension of our services will enable our clients –both new and existing – to enjoy safer spaces, thus giving them the freedom to focus on their core business,” says Brad Soekoe, CEO of Stallion Integrated Solutions. “As Stallion Integrated
Solutions, the decision to expand our business was forged from a need for seamless operations, competitive prices, and exceptional service.”
To this end, Stallion Integrated Solutions provides clients with a consolidated offering, enabling them to streamline operations, enhance efficiency, and reduce overall costs.
For more information visit: www.stallion.co.za
Kärcher to open new flagship branch in Cape Town, bringing cutting-edge cleaning solutions to the Western Cape
Kärcher, the global leader in cleaning technology, is excited to announce the grand opening of its new flagship branch in Cape Town, located at the Stonewood Business Park. The Kärcher Center Cape Town will officially open its doors on 14 April, with exclusive opening specials available
across the full range of Kärcher products including pressure washers, scrubber dryers, sweepers, and more. This milestone marks a significant step in Kärcher’s continued expansion across South Africa. The new flagship branch will feature a comprehensive range of services, including product
sales, technical support, and after-sales services. Kärcher’s expert team will be on hand to provide professional advice, helping customers select the ideal cleaning solutions for their needs. This expansion underscores Kärcher’s commitment to delivering high-quality products and services to both commercial and residential clients across the region.
Kärcher is dedicated to providing innovative and sustainable cleaning solutions that make a positive impact in local communities. This new location plays a key role in our mission to support the local market, offering advanced technology that drives sustainability and meets the growing needs of our customers.
For more information, please visit www.karcher.co.za or call 021 002 8828.
Brad Soekoe
Strong, smart, and engineered for excellence
In the world of professional cleaning, power and innovation define success.
Numatic’s NX1K range is built for businesses that demand efficiency, durability, and top-tier results. From expansive commercial spaces to hightraffic environments, these machines are designed to tackle every challenge headon, delivering unmatched cleaning power with every pass.
At the heart of the NX1K lies nextgeneration battery technology, ensuring longer runtimes, relentless performance, and zero compromises. Operators can cover more ground in less time, reducing downtime while maintaining spotless floors. Manoeuvrability is a gamechanger and these scrubber-dryers glide through tight spaces and obstacle-filled environments with effortless precision.
But performance isn’t just about power, it’s about responsibility. The NX1K range
is designed with sustainability in mind, offering energy-efficient and cost-effective solutions for businesses that prioritise both performance and environmental impact. Reducing waste without compromising on power, these machines support a cleaner, greener future.
Durability is at the core of Numatic’s design philosophy. The NX1K range is built to last, ensuring consistent performance even in the toughest cleaning environments. Strong, smart, and engineered for excellence, this range is more than just a tool, it’s a workhorse that enhances productivity and redefines efficiency.
Top-tier performance isn’t an aspiration, it’s the Numatic standard. Experience the NX1K difference today and discover a new era of professional cleaning.
For more information visit: www.numatic.co.za
Harnessing the power of skills advancement
In today’s world, a facility’s health is more important than ever. Not only is safety a major factor for stakeholders in a space – whether it’s a hospital, office, retail store, or manufacturing plant – but it’s also a matter of perception. Visitors are more compelled to go to a location for an initial visit and to return to places they deem clean. Consequently, facility managers and in-house service providers need efficient, properly trained staff more than ever.
These individuals are critical to the spaces where people live and operate every day. There are multiple opportunities for individuals to forge meaningful careers in the cleaning industry – and to expand those careers into the larger facility maintenance business. There are also training opportunities to help attract individuals to these industries and support them as they advance their skills. By maintaining their facilities with properly trained and certified cleaners, business owners are offering heightened value to their clients and customers through a properly cleaned and maintained space. The main advantage of having certified cleaners is more than just the piece of paper, it validates a proof of an understanding of the different processes and procedures essential in providing an effective facility maintenance service. In the following articles, we take a closer look at organisations operating in the personal development space.
Offering unprecedented professional development opportunities
The cleaning industry might not be the first that comes to mind when considering professions, but it forms the backbone of public health standards in South Africa. From gleaming office towers to hospitals, professional cleaning staff ensure our spaces are safe, clean, and hygienic.
Yet, unfortunately the industry itself often lacks the recognition and professionalism it deserves. However, this is exactly why a dedicated professional body for professional cleaning in South Africa can be the game-changer:
• Skilled workforce:
A professional body champions skills development, ensuring staff in the cleaning industry are equipped with skills, the latest techniques, safety protocols, and knowledge of cleaning products. This not only empowers staff but also assures a higher standard of service for customers across cleaning industry sectors.
• Professional designations: Awarding professional designations recognises individuals for their qualifications and experience within the cleaning industry. This elevates the industry image and instils trust with customers.
• Voice of the industry: The professional body represents the interests of the cleaning industry for skills development to bodies such as the Services SETA, and the Quality Council for Trades and Occupations (QCTO).
• International benchmarking: Professional bodies are responsible for benchmarking cleaning qualifications and practices against recognised international norms and standards set by organisations such
as the Worldwide Cleaning Industry Association (ISSA), World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and the Environmental Protection Agency (EPA), as well as by international training organisations.
“The past year has been a watershed year for the PBEH from a career development perspective”, says PBEH Chairperson, Arthur Bath.
Arthur Bath
For the past 20 years, the highest NQF qualification in the cleaning industry was at Level 3 – one level below matric.
“Following years of lobbying, the cleaning industry was able to secure Services SETA funding to develop NQF qualifications up to Level 6 – one level below a bachelor’s degree! The road is now open for unprecedented professional development opportunities in our industry”, adds Bath.
Another exciting PBEH project has been a renewed focus on Recognition
feature training and skills development
of Prior Learning (RPL). This is an especially useful tool for industry participants to apply to the PBEH for professional designations.
The award of a professional designation acknowledges a candidate’s professionalism in the commercial cleaning industry. An important feature of a professional designation is that the candidate must keep their competence current by earning the specified number of Continuous Professional Development (CPD) points each year.
The CPD requirements are, therefore, similar to those applicable to healthcare professionals. Carrying a professional designation is an assurance of a candidate’s current competence.
The PBEH is passionate about keeping South Africans respected across the globe for their skills and knowledge in the field of professional cleaning.
Innovative training practices empower a workforce for the future
Leading African integrated workplace management solutions provider, Tsebo Solutions Group, believe that continuous learning and professional growth are essential for building a stronger, more capable workforce. The company’s approach is simple yet powerful, “We engage, we empower, and we enable,” according to Tsebo’s, Cindy du Preez, who offers an insightful overview of the importance and relevance of incessant learning within the organisation.
This philosophy is embedded in our culture, where every line manager plays an active role in ensuring that ‘every space is a learning space.’ Employee development is not
confined to a training team – it is a collective effort, supported by our suppliers, training providers, CATHS SETA, Services SETA, QCTO, and the PBEH.
Through a range of tailored learning programmes, we equip our employees and managers with the skills and knowledge they need to succeed. These initiatives include:
• Developing leadership skills through our Management Essentials Programme: This bespoke Tsebo Management Development Programme provides managers with the tools to navigate customer relations, financial management, and employee engagement, all while mastering Tsebo’s systems and procedures.
feature training and skills development
• Enhancing expertise with on-thejob learning tools: Our employees have access to real-time learning through cutting-edge technology on our learning platform. This allows us to respond swiftly to shifts in the cleaning and hygiene landscape while keeping our teams informed and skilled.
• Creating career pathways in cleaning: We have introduced an accredited commercial cleaning qualification at NQF Level 1, with plans to roll it out nationally, alongside the cleaning practitioner qualification at NQF Level 3. As new occupational qualifications emerge, we will continue expanding these career-building opportunities to ensure industry-aligned growth for our employees.
• Building a competent workforce through our Centres of Excellence: These hubs provide new employees with practical training and real-world exposure, ensuring they are fully prepared for their roles. This initiative also strengthens our pool of temporary employees, ensuring seamless service delivery.
• Seamless site mobilisations: New sites are launched with teams that are already aligned with Tsebo’s methodologies, ensuring operational excellence from day one.
At Tsebo, our people are at the heart of our success. When we say, ‘We develop people, to serve people, to uplift society,’ it is not just a statement – it is the foundation of our culture.
Among the many success stories that
illustrate this commitment is Refilwe Morake, who began her Tsebo journey as a cleaner in 2013. Her dedication saw her rise through the ranks to supervisor, assistant contract manager, and now learning facilitator, where she shares her expertise to uplift others. Similarly, Mathapelo Makoro started as a cleaner in 2006 and progressed to supervisor, contract manager, and ultimately a learning facilitator. Today, she leads one of Tsebo’s most prestigious retail sites, embodying the spirit of perseverance and professional growth.
“In 2025, we were recognised as a Top Employer in Africa by the Top Employers Institute, a reflection of our commitment to people-first business practices. After all, a company’s success is built on the strength of its people”, says du Preez.
Hygiene Academy initiative key to enhancing professionalism
As the demand for high-quality, efficient, and professional cleaning services continues to grow across sectors, it is essential to ensure that workers in the industry possess the necessary skills, knowledge, and expertise to meet these expectations. The Cleaning Association of South Africa (CASA)
view skills development in the cleaning industry as critically important for a variety of reasons.
CASA Hygiene Academy
The academy serves as a dedicated platform to provide comprehensive training and development opportunities to individuals in the cleaning industry. Through specialised programmes and certification courses, the CASA Hygiene Academy aims to equip cleaning
professionals with the latest industry best practices, safety protocols, and technical expertise required to excel in their roles. This initiative is key to enhancing professionalism, improving service delivery, and advancing the overall quality of the cleaning sector in South Africa.
Skills development is a vital factor for both individual growth and broader societal progress, and, therefore, plays an invaluable role in:
Tsebo Johannesburg class of 2023 graduates
Tsebo Pretoria class of 2023 graduates
1. Reducing unemployment
South Africa has a high unemployment rate, particularly among the youth.
Skills development helps individuals acquire the necessary qualifications and competencies to access employment opportunities.
2. Economic growth and competitiveness
For South Africa to compete globally, a skilled workforce is essential.
Skilled labour drives productivity and innovation, enabling businesses to operate more efficiently.
3. Addressing skills shortages
Developing skills in critical areas is necessary to meet the demands of the labour market and ensure that industries
feature training and skills development
individuals out of poverty. With the right training, people can secure better-paying jobs, improve their quality of life, and contribute to their communities.
5. Entrepreneurship and job creation
South Africa faces challenges with job creation due to a slow-growing economy. Skills development encourages entrepreneurship, which can lead to the creation of small- and medium-enterprises (SMEs).
6. Social stability
Skills development can contribute to social stability by empowering individuals with the ability to gain employment, build sustainable livelihoods, and contribute to the
rapid pace of technological change. Developing skills related to technology, digital literacy, and innovation is essential for ensuring that the workforce is future-ready.
8. Supporting government policies and development goals
Skills development aligns with South Africa’s national development goals, including those outlined in the National Development Plan (NDP) and other government policies. By investing in human capital, the government aims to create a more inclusive and skilled workforce, contributing to sustainable national growth.
Conclusion
At the core of our strategy is continues on page 14
feature training and skills development
Empowering South Africa through quality skills development
growth. Through our expert-led programmes, we equip individuals with industry-specific skills that meet the needs of modern workplaces.
Practical industry-focused training
In today’s fast-changing job market, skills development is crucial. As industries evolve, individuals need the right knowledge and practical expertise to succeed. Cleaning Africa Services is committed to advancing knowledge and transforming lives through highquality, industry-relevant training programmes that empower individuals and strengthen businesses.
Cleaning Africa Services believe learning should be interactive, engaging, and applicable. Courses incorporate practical training, allowing learners to apply their knowledge in real-world settings. This handson approach builds confidence and ensures graduates are well-prepared for workplace challenges.
Bridging the skills gap
South Africa faces a skills shortage in cleaning, hygiene, and business management. Many enter the workforce without formal training, making it difficult to meet industry standards. Our programmes bridge this gap by providing theory and hands-on experience, ensuring learners are job-ready and able to contribute effectively in the workplace.
We understand that structured training is not only about acquiring knowledge but also about developing practical skills that improve productivity, efficiency, and career
Some of the key programmes include:
• Hygiene and cleaning course: Covers cleaning principles, equipment handling, and infection control to ensure high standards of hygiene.
• Customer service for cleaning professionals: Enhances communication and service skills to improve client interactions.
• Occupational qualification: Cleaning Practitioner Level 3 –focuses on supervision, compliance, and expertise, preparing learners for leadership roles.
• Business start-up training: Assists aspiring entrepreneurs with registration, finance, operations,
and business sustainability.
• Solar panel cleaning training: teaches specialised cleaning techniques using advanced equipment to maintain solar efficiency.
Accreditation and industry collaboration
Cleaning Africa Services work with Sector Education and Training Authorities (SETAs) to ensure the programmes meet national standards. Businesses training their staff with us may qualify for rebates and funding support, making skills development accessible and cost-effective. Our training aligns with industry regulations, providing recognised certifications that boost employability and professionalism in the cleaning and service sectors. These accreditations help businesses meet compliance standards and enhance the credibility of their workforce.
The impact of training on businesses and individuals
Structured training benefits both individuals and businesses. Companies that invest in staff development experience higher efficiency, better service, and improved morale. A welltrained workforce leads to higher client satisfaction, reduced operational risks, and a competitive advantage. For individuals, gaining new skills opens doors to better job opportunities, promotions, and career growth.
The future of training
As industries evolve, lifelong learning will remain essential for career and business success. Cleaning Africa Services is committed to staying ahead of industry trends, continuously improving training methodologies, and adapting to the changing demands of the workforce. By fostering a culture of learning, we enhance careers, support businesses, and contribute to South Africa’s economic growth.
Join us in advancing knowledge and transforming lives by visiting: www.cleaningafrica.co.za
Pictured centre front is Cleaning Africa Services’ MD Patrick Nndwamato at the company’s formal Hygiene Controller designation certificate presentation.
www.pcita.org.za
I have been working in the Wood-Destroying (WDO) inspection industry for more than 15 years. My service areas include the Cape Peninsula and the Boland Winelands. I have been noticing more and more Harvester termites invading homes, factories and business premises with their activities, entering these properties through cracks, weep holes, electrical DB boards, socket outlets, skirting’s, doorframes and subfloors. They excavate timber in their way and in some instances also destroy the timber.
During Wood Destroying Organism (WDO) inspections, some inspectors include Harvester termites, while other neglects to report them. This results in double standards in the industry, which leads to home buyers being very unhappy once they move into their homes and finding Harvester termite activity, even though a WDO Clearance Certificate had been issued. This result being associated and blamed for incomplete services rendered in the industry. As Chairman: SAPCA Western Cape I have been involved with numerous complaints regarding this from unhappy home buyers. I have seen frustrated WDO Inspectors struggling with these double standards on handling Harvester Termites, this again resulting in a poor reflection on the industry itself.
HARVESTER TERMITES HODOTERMITIDAE
By: Johan Fourie
Because of added pressure from home buyers, WDO Inspectors and some Transferring Attorneys allow properties to be treated against Harvester Termite infestation prior to transfer. The WDO Inspectors in the Western and Southern Cape therefore mandated me as Chairperson in the Western Cape to investigate and to look into an all inclusive policy on handling Harvester termites in an effective and professional manner. In this regard I consulted with Entomologists, Chemical suppliers and trusted and competent WDO inspectors in the Western-, Southern- and Eastern Cape. Jaco Scheepers, Rentokil Entomologist: Cape Town comments in this regard: “It is true that Harvester termites forage for grass and twigs, but an argument can still be made that they are wooddestroying organisms.” Jaco says it is an extremely common occurrence, especially in the Western Cape, for Harvester termites to surface inside a residence, coming up behind a skirting board and coming into contact with wood, excavating timber and taking it back to the nest. He explains: “Harvester termites push up a lot of moist soil, also causing wood to rot, introducing fungal spores to wood, which can lead to wood decay. Harvester termites may not attack wood directly, however, they can cause damage to wood, when they come into contact with it.” This evidence of the habitant change or Harvester termites compels us to
change our perspective on them in the WDO Inspection Industry.
More and more houses in the Western, Southern and Eastern Cape are being invaded by Harvester termites, causing damage to joinery, door frames and other timber. SAPCA is in the process of including Harvester termites in the Beetle Clause, and WDO Inspectors will have to treat them as wood destroying organisms. Going forward WDO Inspections have to include Harvester termites in SAPCA’s full disclosure inspection report. Properties infested by Harvester termites will therefore have to be treated before a Clearance Certificate can be issued. This will result in rendering a professional and efficient service, protecting the buyer’s rights, as well as the integrity of the woodborer inspection profession, which is to what we as SAPCA members should always strive to do. The classification of Harvester termites as wood destroying organisms will ensure that potential home buyers will have total peace of mind when a clearance certificate has been issued.
Should you wish to add any additional supporting information on this issue of Harvester termites, please do not hesitate to contact me at johan@borerbeetles.co.za.
Special thanks to Jaco Scheepers, Entomologist: Rentokil Cape Town for his valuable contribution in this regard.
market insight smarter procurement Strategic cost management in cleaning operations
Can rethinking business cleaning solutions make a difference to your bottom line? Many South African business leaders have gone on record saying they are cautiously optimistic about our economic prospects for this year. However, it remains essential that organisations continue to seek cost-saving opportunities, such as inefficient spending habits, without compromising quality or customer satisfaction. Incorporating these in their new year planning can help protect the bottom line and position businesses for growth in the months ahead.
Unilever Professional Marketing Manager, Jeffrey Madkins, notes that facility maintenance, particularly cleaning operations, represents an oftenoverlooked opportunity for strategic cost optimisation. “Our research indicates that businesses can reduce their annual cleaning-related expenses through smarter procurement and operational practices, without impacting cleanliness or hygiene standards,” he shares.
Through his expertise in the commercial cleaning sector, Madkins outlines how professional-grade cleaning solutions can streamline operations while maintaining high hygiene standards. His approach extends beyond immediate cost-cutting, demonstrating how strategic cleaning solutions directly influence employee productivity, customer satisfaction, and ultimately, the bottom line. He offers several insights for organisations looking to optimise their cleaning operations:
Strategic product selection
“Consider multipurpose cleaning solutions that can effectively handle various applications,” Madkins advises. For example, Domestos multipurpose thick bleach offers versatility by reducing the need for multiple
specialised cleaners. Suitable for a variety of surfaces and applications, it provides an exceptional clean, leaving your business spaces hygienically spotless. “This approach not only streamlines procurement but also simplifies inventory management and staff training.” He adds that while universal products may cost more initially, their versatility often delivers superior long-term value.
Organisational culture and employee engagement
Madkins believes that successful cost optimisation requires a shift in organisational culture. When all employees understand their role in maintaining clean spaces, it drives customer satisfaction, encourages repeat business, and bolsters sales and profits. This approach also reduces the burden on cleaning staff.
Quality-focused procurement
“The lowest price tag doesn’t always represent the best value,” Madkins cautions. He points out that professional-grade cleaning products, while potentially more expensive upfront, often provide superior coverage and efficacy. Because these products are more effective, less is required per use, leading to significant cost savings over time and lower cost per use.
Striking the balance in bulk buying
Madkins recommends that businesses review their procurement strategies: “Bulk purchasing, when properly planned, can yield substantial savings. Buying cleaning supplies such as Handy Andy multipurpose cream in larger quantities is more cost-effective than purchasing smaller-sized products, giving you more value for your money.
It’s also important to balance discounts for bulk buying against storage costs and product shelf life.”
Equipment and asset maintenance
Regular maintenance of cleaning equipment is often overlooked but is crucial for long-term cost management. “Given that this equipment is used daily, proper care ensures it lasts longer and performs more effectively, reducing replacement costs and labour time while minimising unexpected stoppage,” adds Madkins.
Similarly, he adds that attention to other assets, such as linen, is important. Damage from poor-quality washing products or improper care can lead to frequent replacements, another cost often unnoticed but significant over time. Using quality products and maintaining proper care routines can extend the life of these assets and reduce unnecessary expenses.
Looking ahead, Madkins emphasises that strategic cost management in cleaning operations extends beyond immediate savings. “A well-maintained, hygienic workplace contributes to employee health and productivity while projecting professionalism to clients and visitors,” he concludes. “The goal is to optimise spending without compromising these essential benefits.”
About Unilever Professional
Unilever Professional is a trusted partner for businesses in South Africa, offering innovative and effective cleaning and hygiene solutions. As part of the global Unilever family, Unilever Professional leverages well-known brands like OMO, Sunlight, Domestos, and Handy Andy to meet the needs of South African businesses across diverse industries. From hotels and restaurants to healthcare facilities and office spaces, our products are designed to deliver superior cleaning power, ensuring a better clean, better business.
Utilise the power of new technology to set your operations apart
Innovation and technology are crucial forces that facilitate efficiency and growth in any industry and the professional cleaning industry is no different. While some have historically viewed cleaning as a labourintensive and tech-lacking industry, this is no longer the case as recent years have seen dynamic changes.
The industry must integrate modern inventions and the latest technology. Today’s technology encompasses not only the popular robotic vacuum systems or automated floor scrubbers we see in action, but also state-of-the-art sensors, technology to gather and report critical facility information, monitoring equipment, tools for testing cleanliness, and all types of smart technology for virtually any task. These innovations improve productivity and efficiency in cleaning operations and raise standards by ensuring more detail in sanitising and hygiene, aspects that have become of paramount importance in the post-pandemic era.
For professionals and businesses in the cleaning industry, keeping up with the latest technology is no longer an option but a necessity to stay afloat in the rapidly changing marketplace.
Robotic cleaner eases the working day for cleaning teams
With the addition of a new robotic vacuum cleaner, Kärcher is expanding its portfolio of autonomous cleaning solutions for building service providers and end-users in hospitality, office spaces, and more.
Introducing the KIRA CV 50 autonomous robotic vacuum that cleans small- to medium-sized carpeted and hard floor areas. The focus here is on a high level of autonomous area performance and intuitive operation to spare cleaners monotonous tasks and make their work more efficient. Using its robust and safety-certified sensors and extensive
LiDAR range, the KIRA CV 50 is also capable of cleaning expansive areas independently. What’s more, if required, it can autonomously generate maps and plan paths, reducing the set-up time.
Designed with professional applications in mind, the robot is easy and intuitive to operate. There are two cleaning modes to choose from, depending on the cleaning job and
the corresponding cloud-based app from Kärcher. Once the map has been created, it can later be selected in the routine mode via the display on the vacuum cleaner itself or cleaning can be scheduled via the app.
With the cleaning team turning their attention to other tasks while the floor is being cleaned, there is the option to receive app notifications about the
the site of application. For enclosed and less complex spaces, the robotic vacuum cleaner’s basic mode is ideal and requires no set-up. For more complex spaces requiring regular cleaning, the robotic vacuum cleaner can perform a one-off test run to explore the area. The map it creates on this run can subsequently be edited using
status, battery run time and errors as well as detailed cleaning reports. Once it has completed cleaning, the KIRA CV 50, featuring a lightweight and ergonomic design, is easy to move to where it will be needed next. A pull-out trolley handle enables the cleaning team to pull the robotic vacuum cleaner along behind them.
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KIRA CV 50 is certified safe for use in public spaces. The precision LiDAR technology ensures it navigates its way safely. It does this by emitting laser beams and measuring the time it takes until the beams are reflected off objects and received back by the sensor. This provides a detailed 3D view of the area, plus, the robotic vacuum cleaner features ultrasound sensors for glass detection, sensors to follow walls, drop sensors to prevent it falling down steps, and a collision sensor.
Introducing the KIRA CV 50 autonomous robotic vacuum that cleans small- to medium-sized carpeted and hard floor areas. The focus here is on a high level of autonomous area performance and intuitive operation to spare cleaners monotonous tasks and make their work more efficient.
With a high area performance of more than 500 m²/h, the robot can clean foyers and large hallways efficiently. The two side brushes, remove loose dirt, even along edges, and the compact design allows for cleaning under tables. As the batteries can be exchanged, the robot’s runtime can be extended without interruption, making maximum use of short cleaning schedules. The Kärcher Battery Universe includes two battery platforms with an ever-growing number of machines, ranging from high-pressure cleaners and leaf blowers through to multipurpose vacuum cleaners. Both the compact 18 V batteries and the powerful 36 V batteries are available in different capacities to cover a wide range of applications.
Best of all: the batteries are fully compatible with all Kärcher machines of the same voltage class. Kärcher batteries feature an LCD display with Real Time Technology, which also accurately displays the remaining runtime and charging time in minutes, in addition to the remaining battery capacity.
The Kärcher KIRA CV 50 robotic vacuum cleaner offers professional cleaning teams an efficient and autonomous solution for maintaining small- to medium-sized spaces. Its high area performance, intuitive operation, safety features, and compatibility with the Kärcher Battery Universe make it an ideal choice for building service providers, hospitality, and office spaces.
For more information visit: www.karcher.co.za
Smart technology transforms cleaning operations
The professional cleaning industry is undergoing a significant transformation, driven by digital innovation and smart technology. Traditionally seen as a labour-intensive sector, cleaning now benefits from cutting-edge advancements that enhance efficiency, transparency, and service quality.
One such breakthrough is the use of smart facility management platforms that integrate realtime data, automation, and seamless communication across all operational levels, according to Phillip Eybers, representing Uhula.
A robust digital platform provides managers with a comprehensive overview of their cleaning operations. With real-time insights, they can monitor task completion, track workforce productivity, and respond swiftly to service requests. Sensors
and data analytics allow for proactive facility management – detecting areas that have been cleaned, measuring foot traffic in high-use spaces, and issuing automated alerts when dispensers need refilling. These capabilities not only streamline operations but also
ensure a higher standard of cleanliness and hygiene.
For frontline cleaning staff, digital applications offer numerous benefits.
A well-designed facility app provides structured guidance on daily and periodic cleaning tasks, helping teams stay organised and efficient. It enables instant reporting of completed work and incidents, improving response times and accountability. Moreover, access to digital documentation, cleaning protocols, and training materials ensure that staff remain well-informed and compliant with industry standards.
Beyond improving efficiency, these digital solutions contribute to sustainability by promoting a paperless work environment. By replacing traditional paper-based checklists, reports, and training manuals with digital alternatives, businesses reduce waste and support eco-friendly practices. This transition not only lowers operational costs but also aligns with global initiatives for reducing carbon footprints and promoting environmental responsibility.
Technology in the cleaning sector extends beyond mobile applications.
Smart sensors, automated monitoring tools, and data-driven decision-making are redefining the way facilities are
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Advanced tracking systems enable real-time monitoring of equipment, supplies, and workforce deployment, reducing inefficiencies and ensuring optimal resource utilisation. This technology helps prevent asset
Technology in the cleaning sector extends beyond mobile applications. Smart sensors, automated monitoring tools, and data-driven decision-making are redefining the way facilities are maintained.
maintained. In the post-pandemic era, heightened expectations around hygiene and sanitation make it essential for businesses to adopt innovations that enhance service quality and operational efficiency.
The future of asset tracking is also transforming facility management.
loss, enhances maintenance scheduling, and improves overall cost management.
FacilityApps, an European leader in digital facility management solutions, is now available in South Africa, offering these cutting-edge services to local professional cleaning companies
and facility managers. By adopting FacilityApps’ advanced technology, businesses can streamline operations, increase accountability, and provide an unparalleled level of service – all while supporting sustainability and environmental responsibility.
Adopting a digital facility management platform can be a gamechanger, offering an integrated solution for streamlining cleaning operations. By leveraging technology, cleaning professionals can improve productivity, ensure compliance, and provide customers with greater transparency and service reliability. In an industry that is rapidly evolving, staying ahead with smart technology is not just an advantage – it is a necessity.
For more information about FacilityApps visit: www.facilityapps.com or contact either eugene@uhula.co.za or phillip@hpeagencies.co.za
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Manufacturers striving to create devices that are intelligent – and reliable
Technology offers huge advantages to cleaning teams in general because it results in time savings and efficiency gains while also producing higher standards, offsetting staff shortages, taking the heft out of onerous tasks and ensuring that no job is left undone.
Essity’s own digital solution – Tork Vision Cleaning – offers all these advantages because it enables cleaners to monitor washrooms remotely. They can check via a smartphone or tablet when a facility is likely to need a service or when one of the dispensers is running empty. And this removes the need for them to make multiple journeys to the facility, saving time and cutting down on costs. This type of data-driven cleaning can reduce the number of cleaning hours by at least 20 percent and eliminate an average of 24 percent of rounds. It can also ensure that dispensers are full and ready to use around 99 percent of the time.
Meanwhile, technology is also proving to be highly useful in the form of online training, allowing staff to gen
Technology is creating an ever-increasing range of possibilities for the cleaning and hygiene sector and is poised to expand our horizons beyond anything we could possibly have imagined.
up on cleaning protocols from their own connected devices. For example, Essity’s Tork Interactive Clean Hospital Training – an interactive training and support package – takes healthcare cleaners and facility managers through various real-world cleaning scenarios in an engaging way. The training takes place in a virtual hospital and incorporates modules on daily cleaning in occupied patient rooms plus discharge cleaning protocols. Technology is creating an ever-
increasing range of possibilities for the cleaning and hygiene sector and is poised to expand our horizons beyond anything we could possibly have imagined. Digital cleaning is here to stay – and the technology will only improve as the relationship between humans and technology progresses, and the systems themselves become more sophisticated.
For more information visit: www.tork.co.za/visioncleaning
FM in South Africa needs a reality check
There is no denying that artificial intelligence (AI) is transforming industries worldwide, and facilities management (FM) is no exception. The year 2025 marks a potentially transformative period for FM, as AI becomes an exciting prospect for streamlining operations, optimising resources, and enhancing service delivery for the workplace and building occupants. AI-driven predictive maintenance, automated workflows, and data-driven decisionmaking are all being hailed as the future of FM.
In mature markets like the UK, where FM processes and infrastructure are well-established, AI is being used to enhance efficiency, reduce costs, and improve service delivery. But are we ready in South Africa to fully embrace the possibilities of AI in FM? Or are we putting the cart before the horse? asks former South African Facilities Management Association Chairman and CEO of Workplace Fundi.
The reality of FM in South Africa
While AI promises a future of seamless, data-driven facilities management, the truth is that many organisations in South Africa are still struggling to get to grips with the basics.
Effective maintenance planning, asset management, and service delivery are fundamental to FM, yet too often,
we see poorly maintained buildings, reactive maintenance approaches, and a lack of strategic oversight. Many facilities are still managed on outdated systems, with limited integration between processes, departments, and service providers. Without a strong foundation, AI risks becoming just another buzzword rather than a practical tool for progress.
Infrastructure and data challenges
Artificial intelligence thrives on data, accurate, real-time, and comprehensive datasets that can be analysed to drive smarter decision-making. But in South Africa, access to reliable data is a major challenge. Many FM operations still rely on manual record-keeping, inconsistent reporting, and fragmented technology systems. Data quality is often poor,
making it impossible for AI to generate meaningful insights and dangerous to rely on when making critical decisions. Moreover, our infrastructure challenges, load shedding, unreliable internet connectivity, and inconsistent service delivery, pose additional obstacles. AI tools require robust digital infrastructure, yet many organisations struggle with even the most basic technological requirements.
The cost factor
AI implementation is not inexpensive. It requires investment in technology, training, and change management. In a cost-sensitive market like South Africa, where FM budgets are often stretched razor thin, the focus is inordinately weighted on immediate cost-cutting rather than long-term strategic
facilities management review
investment and value enhancement. Until organisations see facilities management as a value driver rather than just an overhead cost, AI adoption is likely to remain limited to a handful of forward-thinking businesses.
Where should we focus as an alternative?
1. Predictive maintenance
AI can use sensors and machine learning algorithms to predict equipment failures before they happen, reducing downtime and maintenance costs. In South Africa, however, many buildings still rely on outdated, reactive maintenance strategies due to budget constraints and a lack of reliable data infrastructure. Before AI-driven predictive maintenance can be effective, organisations need to improve asset management, digitise maintenance records, and adopt a proactive maintenance culture.
2. Energy management and efficiency
AI can optimise energy usage by analysing patterns and adjusting systems like lighting and HVAC in real time. This could be a game-changer in a country plagued by load shedding. However, unreliable energy supply and inadequate investment in smart energy systems limit AI’s impact. South African FM leaders should first focus on basic energy efficiency measures, such as LED lighting, solar installations, and smart metering, before looking at AI solutions.
3. Enhanced occupant experience
AI-driven environmental controls can personalise temperature, lighting, and air quality, improving employee productivity and satisfaction. However, in South Africa, many workplaces still struggle with basic comfort issues due to poor infrastructure and inconsistent service delivery. Rather than investing in AI, companies should prioritise fixing HVAC systems, ensuring good air quality, and maintaining workplace hygiene.
4. Space optimisation
AI can analyse occupancy data to help organisations optimise their workspaces, a crucial feature in the
era of hybrid working. However, most South African businesses still lack accurate space usage data, and many office environments are not designed for flexible working. Before adopting AI, companies should first implement space utilisation audits and flexible workspace policies.
5. Automation of routine tasks
AI can streamline FM operations by automating helpdesk queries, scheduling maintenance, and managing service requests. Yet, in South Africa, many organisations still struggle with inefficient FM processes and outdated communication methods. Rather than jumping to AI, businesses should focus on digitising FM workflows, training staff on best practices, and implementing user-friendly maintenance management systems.
6. Enhanced security and safety
AI-driven surveillance can detect security threats and automate emergency responses. However, South African security challenges are complex, requiring a mix of technology and human intervention. AI-based security solutions can be costly, and many facilities still lack even basic access control systems. Before deploying AI, businesses should invest in robust security infrastructure, improve emergency response planning, and ensure adequate security staffing.
7. Waste management and sustainability
AI can track waste generation and optimise recycling, helping organisations meet sustainability targets. However, South Africa struggles with inconsistent waste collection, inadequate recycling facilities, and limited environmental enforcement.
FM teams should first focus on basic waste segregation, employee awareness campaigns, and partnerships with local recycling initiatives before exploring AI-driven solutions.
8. Proactive incident management
AI can detect anomalies in building systems and trigger automated responses to prevent disruptions.
However, South African facilities often lack the necessary IoT infrastructure and real-time monitoring capabilities. Instead of relying on AI, organisations should first focus on implementing standardised incident reporting protocols, training staff on emergency procedures, and ensuring that basic monitoring tools are in place.
9. Real-time analytics and reporting
AI can provide deep insights into asset performance, energy consumption, and space utilisation. Yet, without reliable data inputs, AI-driven analytics become meaningless. Many South African FM teams still use outdated reporting methods, leading to poor decision-making. The priority should be on standardising data collection, improving reporting accuracy, and ensuring that FM teams have the skills to interpret and act on data insights.
10. Improved compliance
AI can automate compliance tracking and ensure adherence to health, safety, and environmental regulations. However, many South African organisations struggle with basic regulatory compliance due to a lack of awareness and enforcement. Rather than adopting AI prematurely, FM teams should first focus on improving manual compliance tracking, training staff on regulations, and implementing regular audits.
AI in FM: A future vision for SA, not a present reality
While AI has the potential to revolutionise facilities management in South Africa, we must first address our fundamental FM challenges. Without the right processes, infrastructure, and mindset in place, AI risks being an expensive and ineffective experiment. FM leaders should focus on getting the basics right, improving maintenance strategies, skills development, digitising records, and strengthening core FM practices before investing in AI-driven solutions. Only then can AI truly add value to the South African Facilities Management landscape.
Realising energy efficiency in larger laundries
Broadly speaking, energy use in a laundry is in direct proportion to the volume of goods processed. The benchmark of kWh per kg is an easy way to compare plant efficiency in respect of energy use. On a weekly basis, we see figures as high as 2 kWh/kg and as low as 0.5 kWh/kg, the vast majority falling into the 1-1.5 kWh zone. Whilst the volume of goods processed and the processes employed will determine the base energy need, the equipment and engineering of the plant have a major influence, according to Aquatherm International, a leading global supplier of laundry water and energy systems.
The percentage of turnover spent by laundries on energy is similar regardless of the size of the operation, and with recent increases, now represents a significant portion of the cost of running a plant. The post-covid hike in gas and electricity was sufficient to wipe out the entire bottom line of many commercial laundries and although a combination of price increases, focused management and a range of energy saving measures have, for the most part, redressed the balance, reducing energy use still remains high on the list of achievable cost savings in the majority of laundries.
Where larger laundries benefit compared to the smaller plants is with the capital investment required. For example, a heat recovery system which can handle the waste heat from a plant using 35 m³ of water per hour costs only 50 percent more than one using 10 m³ per hour so the ROI is much quicker, and the longer term benefits proportionally greater.
Measures that can be employed to save energy in a larger plant?
Steam, steamless and condensate systems
An excess of condensate return and the associated flash steam problem has become the exception rather than the norm. Increased use of (more efficient) gas driers has had a big impact. Where the problem remains – and the existing line up of driers and calendars
are not eligible for renewal – conversion to the use of a high-pressure condensate return system is a perfect solution. Check Spirax Sarco’s FREME system which will not only eliminate flash but cut the basic cost of steam production by up to 5 percent. But it’s not cheap and would not come top of the list of energy saving measures based on ROI.
Waste water heat recovery
With a surge in technical development, it is now possible to recover over 80 percent of the energy lost to drain, resulting in a reduction in gas consumption of between 20-25 percent. In a larger plant, this will result in a payback of less than 12 months, and with double or treble shift working, this can drop to just a few months.
Water re-use
It is often claimed that re-using the last rinse of a washer/extractor cycle results in a saving of energy. It does, but unless it uses the concept of “total hot water” where all stages of the wash and rinse process are heated (and the heat recycled) the benefit is very small. However, reducing water use by a third will be welcome in those areas where water costs have outstripped inflation.
Low temperature washing
As this article is focused on larger laundries, observations will be confined to the practice of low temperature CBW washing. Without waste water heat recovery, the lower rinse temperature that results from low temperature processing results in poorer extraction and slower drying. With drying costs double those of washing costs, this is a false economy, even without factoring in higher chemical costs.
Solar
As a generator of electricity rather than heat, the viability of solar is an accountancy led decision with no impact on the laundering process. But with the cost of electricity continuing to soar – and no means of recovery – this can make a useful contribution to the campaign.
Dryer heat recovery
The practical issues surrounding retro fit systems in terms of lint management and maintenance issues have not encouraged further development or commercialisation – indeed our advice for some time has been to replace ageing dryers with the best up to date gas fired units, which are not only significantly more efficient, using less energy, but dry faster – and there are no issues with condensate. For those still locked into steam drying, one energy system which has stood the test of time is the US company Thermal Recycle which recycles heat from the exhaust air and transfers to incoming cold air – not a new concept but one made viable by the built in lint removal design. But be prepared for space consuming additions to the dryer ducting (where that space permits) and a payback period which may exceed the generation of sufficient capital to replace with modern dryers.
Ironer heat recovery
Whether steam or gas heated, there is a loss to atmosphere which on first sight appears to be a perfect target. However, recovery of heat is limited to transferring to water, typically heating process water. Of course once this water has been heated and used, it has no further use and is sent to drain. It also sidelines the much more efficient and cost effective practise of using waste water energy to heat process water.
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Conclusion
Once the obvious steps have been taken to reduce primary energy use, there a number of viable equipment solutions which can make a long-term contribution
to making any laundry more energy efficient regardless of scale. Aquatherm’s parting advice is that careful assessment of the methods chosen is made to ensure that they complement each other.
NCCA hosts golf day in Mother City
AFor example, a flash steam recovery system which heats process water which is later sent to drain simply moves the loss of energy from one section of the plant to another.
frican Cleaning Review attended the National Contract Cleaners Association (NCCA), Western Cape branch’s annual golf day on 6 February 2025 at the King David Mowbray Golf Club, a scenic parkland course situated near Cape Town’s city centre. Regarded as one of the city’s oldest golf clubs, established in 1910, it carries a rich history. “As the first Western Cape branch golf day since the Covid period, the event turned out to be a resounding success with more than 100 golfers and multiple sponsors represented on the day”, according to organiser Beverley Miller, NCCA National Secretary. The golfers were formally welcomed by NCCA President, Lennox Batchelor, who also thanked all the sponsors for making the successful golf day possible. An auction of sportsman paraphernalia formed part of the prizegiving ceremony, with Cleaning World securing a framed autographed World Cup rugby jersey of star Springbok wing, Cheslin Kolbe. The first prize winner on the day was team Supercare, declared four ball champions 2025. The golf day sponsors were Cleaning World, Excellerate Services, NBC Holdings, Numatic, Prime Cleaning Suppliers, Safic, Rentokil Initial, and Parrot Products.
First NCCA Gauteng branch meeting for the new year people and events
The National Contract Cleaners Association (NCCA) Gauteng branch held its first meeting for 2025 at the branch offices in Germiston, Johannesburg on 19 February 2025. The meeting was chaired by branch Chairman and NCCA President, Lennox Batchelor. Some of the topics discussed included the imminent increase of the National Minimum Wage, membership growth, automation of the compliance audit process and an update on the establishment of a regional bargaining council. The meeting was well attended by branch members, both contract cleaners and suppliers to the industry.
NCCA Gauteng Chairman Lennox Batchelor addressing members pictured here with national NCCA secretary Beverley Miller.
people and events
PBEH business breakfast
The Professional Body for Environmental Hygiene (PBEH) held its first business breakfast for the year at the Protea Hotel, Midrand on 17 March 2025. Guests were welcomed by PBEH Chairperson, Arthur Bath who also elaborated on the importance of participating in the upcoming International Cleaning Week #ICW, promoted by the ISSA. This initiative, taking place from 23 to 29 March 2025, celebrates the incredible dedication of cleaning professionals around the world. The PBEH keynote speaker was Institute for Working at Height (IWH) CEO, Dr Alti Kriel who spoke on the role of professional bodies as NQF partners, its value to the industry as a whole and the assistance it can offer to the QCTO and SETA’s. The business breakfast was sponsored by Numatic, Prime Cleaning Suppliers, Parrot Products, and Sani-Touch.
Annual CASA golf day
The Cleaning Association of South Africa (CASA) hosted its annual golf day on Friday, 21 February 2025, at the picturesque Rondebosch Golf Club in Cape Town. This year’s event, themed “Love on the Greens,” took place against the stunning backdrop of Table Mountain, creating a memorable atmosphere for the 120 golfers taking part in the day’s activities. CASA extended its profound appreciation to the generous sponsors whose support made the golf day possible – Africa Cleaning Supplies, Blue Ribbon, CleanFM, Columbus Cleaning Solutions, DQ Cleaning, Investec, ITS Karcher, Metro Cleaning Services, Metserve Managed Solutions, Motus Ford, Numatic, Prime Cleaning Suppliers, Spectacle Warehouse, Top N Nos, and Yonwabeli. Overall winners on the day were Spectacle Warehouse whose exceptional performance on the course earned them the winning team and CASA Red Jacket Award. The winner of CASA’s unique liquor wheelbarrow raffle was Focus Facilities Solutions’, Robyn London.
Premium US floor pad range launched
During a March new product launch, Africa Cleaning Supplies introduced members of the industry to their new range of premium floor pads sourced from leading global floor pad manufacturer, ACS Industries Inc. The company boasts Underwriter Laboratory certification ensuring full compliance that all pads produced contain 100 percent Post Consumer Recycled PET fibre, primarily from plastic bottles. This floor pad range designed for stripping, cleaning and buffing of floor surfaces is manufactured in Mexico under PROFEPA environmental regulations and shipped in cartons containing a minimum of 45 percent recycled material. For more information visit: www.acssa.co.za Left: ACS Industries Inc. Sales Manager Errol Goldberg introducing the premium floor pad range.
Powerhouse compact scrubber set to revolutionise floorcare in SA
Goscor Cleaning Equipment (GCE) is primed to launch an exciting new addition to its range of cleaning equipment solutions in South Africa – the T260 walk-behind floor scrubber. Available from May 2025, this compact yet highly effective scrubber is tailored to meet the cleaning needs of a variety of industries, including retail, healthcare, education, and hospitality.
Designed for spaces where manoeuvrability and efficiency are key, the T260 features a 500 mm scrub path that ensures operators can easily navigate tight corners and crowded spaces. Its compact size offers exceptional visibility, which is crucial when working in environments that require quick, precise cleaning. One of the prominent features of the T260 is its user-friendly interface. With simple controls that include a one-button stop/ start function and an intuitive battery meter display, this scrubber is designed for ease of use, even for staff with minimal training. This makes it an ideal solution for facilities that need reliable cleaning equipment without the need for complex training or operational expertise.
Beyond its ease of use, the T260 also excels in performance. It’s equipped with a large recovery tank that offers full access and visibility, allowing for continuous operation without interruptions. The scrubber’s Linatex squeegee blades and floating splash guards ensure optimal water pick-up, achieving cleaner floors with
minimal effort. It is built with efficiency in mind. The robust design ensures it can withstand the demands of various environments, while its compact size and superior water pick-up technology guarantee high performance without compromising manoeuvrability or ease of operation. Whether it’s used in a busy retail space, a healthcare facility, or an educational institution, it delivers reliable and effective cleaning results, making it an invaluable asset for facilities that require consistent, high-quality cleaning. The introduction of the T260 locally, marks an exciting step forward. As the market evolves, businesses across various sectors are increasingly looking for solutions that combine reliability, efficiency, and ease of use, and the T260 checks all the boxes.
GCE’s commitment to providing high-quality, cost-effective cleaning solutions is evident in the design and functionality of the Tennant T260. With its affordable pricing and cutting-edge features, this new scrubber is set to be a game-changer for facility managers looking to optimise their cleaning operations.
To ensure the continued reliability and performance of the T260, GCE offers a range of flexible service and maintenance plans. These plans are designed to provide peace of mind, ensuring that the T260 remains in peak condition. Whether it’s routine servicing, emergency repairs, or replacement parts, GCE offers tailored
solutions to meet the specific needs of facilities. With dedicated support and a team of highly skilled technicians, customers can be assured that their equipment will always perform at its best, minimising downtime and maximising efficiency.
Goscor Cleaning Equipment is a leading provider of cleaning equipment solutions in South Africa, offering a wide range of high-performance cleaning machines, products, and services. The company serves various industry sectors, providing tailored solutions that address each industry’s unique needs. Goscor is known for its commitment to innovation, customer satisfaction, and delivering reliable, cost-effective cleaning technology to businesses. For more information visit: www.goscorcleaning.co.za
Cleaning Made Cool uniform range
Leading South African uniform supplier, Sparks & Ellis, has launched a premium cleaning range designed to add style, functionality, and professionalism to the industry. With a legacy of designing and producing quality uniforms for multiple sectors, Sparks & Ellis continues to set the standard in durable, well-designed workwear that enhances both brand identity and employee confidence.
Recognising the importance of first impressions, Sparks & Ellis has taken a clean sweep approach to its new range, with a collection that balances practicality with a polished aesthetic, making it an ideal choice for businesses looking
to enhance their corporate image. A key feature of the new range is its customisation options, allowing businesses to incorporate logo branding, corporate colours, and co-branding for large clients, creating a cohesive and professional look across teams.
“Our goal was to create cleaning uniforms that not only look great and professional but are also comfortable to wear. We know that uniforms are more than just garments – they’re an extension of a brand’s identity. That’s why our new cleaning range is designed with both quality and style in mind, helping businesses present a professional image while giving staff the confidence to perform at their best,” said Sue de Wet, CEO of Sparks & Ellis.
Many cleaning companies have already adopted the new range, valuing its durability, comfort, and design. The highperformance uniforms have received positive feedback from staff and managers alike, who appreciate the boost in professional appearance and team morale.
With a mission to redefine industry standards, Sparks & Ellis is proving that “Cleaning Made Cool” is more than just a tagline – it’s a commitment to innovation and empowering professionals.
