COAST TO COAST COVERAGE
PREPARED EXCLUSIVELY FOR:
2023
REAL RESULTS
REAL VALUE
REAL RELATIONSHIPS
SEE WHAT’S TRUE
DEDICATED TEAM
We create a clear path to a fair resolution because the truth matters.
SHELLY KUMMINGS
President
4 Years with Advantage
20+ Years Industry Experience
JIM RUARK
Senior Vice President
25+ Years with Advantage
25+ Years Industry Experience
TONY MAY
Vice President of National Sales
4 Years with Advantage
20+ Years Industry Experience
MEGAN BALLARD
Account Manager
5 Years with Advantage
5+ Years Industry Experience
ADVANTAGE SURVEILLANCE & INVESTIGATIONS
ABOUT ADVANTAGE
Impact rating for all investigations
Next day video results
14-day Turnaround Time
70% Capture Rate
Coast to Coast Coverage
Fraud-Certified
Serving the Industry since 1998
Veteran Operated
Personalized and interactive reporting for real-time data with Power BI
Advanced and secure technology to ensure best results in the field
Invested in our People, Clients, and Results
25 YEARS OF INVESTIGATING CLAIMS + 40K ASSIGNMENTS WITHIN OUR EXPERTISE
SEE WHAT’S TRUE
UNMATCHED COMMITMENT TO PROVIDE SUPERIOR
RESULTS
Your ADVANTAGE in partnering with us.
SUPERIOR RESULTS
WITH
PROVIDING
NATIONWIDE
WITH UNMATCHED COMMITMENT TO OUR CLIENTS.
DRIVING RESULTS
is fully staffed in California , offering coast to coast coverage with our services. with Coast to Coast coverage
Advantage
ADVANTAGE SURVEILLANCE & INVESTIGATIONS
Full-Time Investigators Hired (40 Hours/ Week) on our team
In-Person Training in NC for CA Investigators
Fully-equipped technology for the field
Expanding in Southwest region
ON THE HORIZON
By the end of Q3 2023, we plan to continue to grow in the western market and obtain licensure in Arizona, New Mexico, Nevada, and Kansas.
In early 2024, Washington and Oregon licensure will be soon to follow.
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GROWTH IN INVESTIGATORS
2021: 155 Investigators
2022: 180 Investigators
2023: 240 Investigators
R anked #1 NetSweep
provider in Investigations in 2022 and 2023 by
Surveillance: $17.3M (2022) | $20.81M (2023) | 20% Desktop: $2.7M (2022) | $3.2M (2023) | 21% USP: $834K (2022) | $1.3M (2023) | 53% SIU: $850K (2022) | $854K (2023) | 0.5%
anked #1 provider in Investigations in 2023
GROWTH IN PARTNERSHIPS
R
OUR RESULTS
Your ADVANTAGE - YTD 2023 STATS
SURVEILLANCE:
8,024 TOTAL SURVEILLANCE CASES
5,357 SURVEILLANCE CASES WITH VIDEO OBTAINED
20.7 AVG VIDEO MINUTES PER ASSIGNMENT
UNMANNED SURVEILLANCE PLATFORM (USP) :
56.8 AVG VIDEO MINUTES PER ASSIGNMENT
3,545 USP DAYS DEPLOYED
SIU/FIELD INVESTIGATIONS:
77.1% ASSIGNMENTS WITH VIDEO OBTAINED
489 TOTAL USP ASSIGNMENTS
DESKTOP INVESTIGATIONS (SOCIAL MEDIA RESEARCH):
7,884 TOTAL SIU ASSIGNMENTS
7,416
TOTAL RESEARCH ASSIGNMENTS
THE
POWER OF
POWER BI - LIVE DATA
Right at your fingertips.
We provide our clients with live data that can be analyzed by:
SERVICE LINE
CLAIM
RESULTS STATES
DATE FILTERS
INSURED
COSTS
IMPACT RATING
RECEIVE PERSONALIZED interactive reports and dashboards, all at your fingertips. We provide real-time information with a wide array of data sources that deliver cost savings to our clients.
WHY POWER BI?
REAL-TIME DATA
VISUALIZATION
DATA CONNECTIVITY
SCALABILITY
COLLABORATION
REAL RESULTS
Your ADVANTAGE - We build analytics that can be customized to meet your needs.
Stewardship Repor t: BerkleyNet (Jan-Aug 2022) Amount Distribution By Class $180K (83.19%) $21K (9.8%) $13K (5.9%) Class Surveillance Non-Surveillance Desktop USP Trend over Amount $0K $50K $100K Amount January February March April May June July August Septem… Oct $14K $6K $6K $6K $47K $92K $18K Class Desktop Non-Surveillance Surveillance USP Video Obtained Summary Class Total Cases Avg Video Mins Per Case Avg Video Mins Per Day Capture Rate Surveillance 56 36 61 13 90 73 21% USP 1 0 00 0 00 0 00% Total 57 36.61 13.90 71.93% State All Date Closed 1/1/2022 8/31/2022 Class All Client Name & Insured Client BerkleyNet Total BerkleyNet Cases 62 Surveillance Cases w/ Video Obtained % 71.93% Total Invoiced Amount $216K Avg Days Per Surveillance Case 4.74 Surveillance Cases with Video obtained 41 Amount D $29K (7.23%) Date Closed 1/1/2023 8/31/2 Total BerkleyNet Cases 147 JAN - AUG 2023
Analysis By Case ctober Novem… Decem… 09/26/2023 Last RefreshClient Name Avg Turn Around Time 18.74 Stewardship Repor t: BerkleyNet (Jan-Aug 2023) Analysis By Case Distribution By Class $360K (89.35%) $13K (3.14%) Class Surveillance USP Desktop Non-Surveillance Trend over Amount $0K $50K $100K Amount January February March April May June July August Septem… October Novem… Decem… $36K $73K $57K $42K $74K $66K $26K $29K Class Desktop Non-Surveillance Surveillance USP Video Obtained Summary Class Total Cases Avg Video Mins Per Case Avg Video Mins Per Day Capture Rate Surveillance 126 28 90 12 32 84 92% USP 11 64 11 32 06 81 82% Total 133 32 18 13 64 85 71% State All 09/26/2023 Last Refresh2023 Class All Client Name & Insured Client Name BerkleyNet Surveillance Cases w/ Video Obtained % 83.21% Total Invoiced Amount $403K Avg Turn Around Time 13.39 Avg Days Per Surveillance Case 4.42 Surveillance Cases with Video obtained 114 JAN - AUG 2022
om
Stewardship Repor t: BerkleyNet DateClosed 1/1/2023 - 12/31/2023 This Year State IL Class All Client Name & Insured Client Name BerkleyNet Revenue by State and Client $0K $50K $100K Number of Cases State IL PA CT NC SC NY $50K $37K $8K $6K ILLINOIS
Number of Actions by State and Class
Client Name Desktop Non-Surveillance Surveillance USP
om BerkleyNet (Top States) Anal ysis By Case 09/26/2023 Last RefreshNumber of Cases by State and Client 0 100 200 Number of Cases State IL PA CT NC NY SC 241 236 89 62 17 13 Average TAT by State 0 10 20 30 Number of Cases State SC NC CT IL PA NY 7 10 12 13 16 26 $150K $200K Cases $145K $138K
90% of all BerkleyNet requests are surveillance investigations 86% Capture Rate 27 Average Video Minutes 13.36 Turnaround Time 2.92 Impact Rating Desktop Cases since June 2023 BERKLEYNET STAT OVERVIEW YOUR RESULTS YOY 730 days (2023) | 369 (2022)
TECHNOLOGY
Professional Grade Camcorder
Two Batteries (one standard, one extended)
Two 256GB Extreme Pro SDXC Memory Cards
9’ USB Power Cable and Dual USB Car Charger Outlet
GorillaPod Flexible Mini-Tripod w/ Ball Head
Pelican and Memory Card Case
Key-fob Covert
ADVANTAGE SURVEILLANCE & INVESTIGATIONS
SECURITY
Client data is secured in SmartTrak, our proprietary case management work order system
Secure portal-to-portal deliverables to avoid unsecured email channels
Fully customizable and able to integrate with your work order system and ID provider
Full SOC 2 Type 2 Compliance (annual reports available)
Security Center Monitoring 24x7x365 for threats and breaches
NIST Cybersecurity Framework – Tier 4 Maturity
Customized live-time data reporting with Power BI
SEE WHAT’S TRUE
UNMANNED SURVEILLANCE PLATFORM (USP)
HD Cameras with pan-tilt-zoom Capability
Wide Dynamic Range with 71 Degree Field of View
7 Day Long Battery Life
5x optical and 10x digital zoom
Low-light capabilities
Onboard, encrypted DVR
Live GPS Tracking On All Units
ADVANTAGE SURVEILLANCE & INVESTIGATIONS
Complimentary feasibility study conducted on every assignment before acceptance to ensure legality and prepare for deployment.
SEE WHAT’S TRUE
SURVEILLANCE
Your ADVANTAGE - Eliminate doubt with clear video footage.
WHY SURVEILLANCE?
WORK STATUS
Malingering / Failure to RTW
FINDINGS
Subjective complaints not matching medical findings
REPORTS
Personal activities of injured worker
TRUTH
Different versions of the accident in the first report
BENEFITS OF SURVEILLANCE
LIMITATIONS
Truth in what they CLAIM
QUESTION
Interview/Depose Claimant if they impeach themselves
OUTLOOK
RTW/Reduce Exposure
RESTRICTIONS
Truth in what they DO
NEGOTIATE SIU
Better settlement or lower disability rating
Mandatory Reporting
SPECIAL INVESTIGATIONS
Your ADVANTAGE - Nail down facts of loss and obtain footage of loss.
SIU investigators are rigorously trained to be your eyes and ears in the field by providing intel you can trust.
SIU FIELD SERVICES OFFERED
• AOE/COE Investigations
• Statements and Interviews
• Scene Inspections
• Witness Canvassing
• Locates
• Records Retrieval
• Alive & Well Checks
• Dependency Checks
• Subrogation Investigations
• Auto Liability & Bodily Injury Investigations
• Disability Field Investigations / Personal Contacts
• Life & Health Investigations
• Property Claims Field Investigations
• Contestable Death Claims
• Litigation Support
• FELA Claims
ADVANTAGE SURVEILLANCE & INVESTIGATIONS
SIU / CLAIMS
SOCIAL MEDIA & DESKTOP INVESTIGATIONS
NETSWEEP
Your ADVANTAGE - Online Footprint to SEE WHAT’S TRUE .
WHAT IS NETSWEEP ?
A comprehensive view of a claimant’s online presence. Our Research strategy includes:
Scrubbing hundreds of paid and unpaid online and social media platforms
Reverse search engineering and URL manipulation to find obscure online data
Capture of geolocation data when available
Creating a profile of the Claimant
Finding future events and potential surveillance opportunities
Validating or contradicting claimant statements
Creating a focused plan of action
SEE WHAT’S TRUE
Great company! Fast and excellent results. When services are secured they start right away and get results quickly. Would recommend their services.
Christopher Laughlin | GEICOMC Innovations has used the services of Advantage for over fifteen years. We have found them to be responsive, reliable and a good partner. Their communication and customer service is superior.
J. Monty McFadden | MC InnovationsGreat company who consistently meets my expectations. Advantage has a proven track record, is very customer service oriented and their pricing is competitive. From the leadership to the investigators in the field, I have a very high level of trust. I strongly recommend!
Jill Wilford | AMSURG
INFO@ADVANTAGESURVEILLANCE.COM | ADVANTAGESURVEILLANCE.COM SEE
WHAT’S TRUE