Associate Handbook
PepsiCo Walkers
Lincoln
We are the world's leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services across all sectors.
At Adecco, we believe in the potential of people. We deliver the right talent capabilities at the right time, enabling flexibility and agility for clients. Our global scale, local knowledge, and ‘always-on’ approach matches the best candidates across a wide range of office, industrial and service sector roles. As a career partner, we support the employability of our Associates and are committed to their success.
What We Do
Flexible placement
We recruit and manage flexible workers for our clients, taking care of onboarding, training, payroll and administration.
Outsourcing
We staff and manage entire workforces, such as warehouse logistics or IT support.
Permanent placement
We source candidates, screen CVs, conduct interviews and assessments, and advise hiring managers to ensure companies get the exact skills they need.
Training, upskilling and reskilling
We provide coaching and training that enhances individual employability and addresses persistent skills shortages in industries.
Your Assignment
Hello and welcome to Adecco
The purpose of this handbook is to provide you with all the information relevant to your assignment. It is in your interest to take the time to read the handbook and familiarise yourself with the contents. This handbook should be your first point of reference for any questions/queries that you may have.
Our aim in producing this document was to create a one-stop information point where you would be able to access all the information you are likely to need in relation to your employment with us. The Handbook and corresponding policy documents form part of your contract of employment with Adecco.
I hope you find this a useful guide during your employment, however if you are unable to find the answer to your question here, please feel free to contact the Adecco Team
Thanks.
Paulina Kaire Senior Contract Consultant Paulina.kaire@adecco.co.uk
Your Adecco team
Lisa Crispin Account Manager
Paulina Kaire Senior Contract Manager
Contact us
Adecco, c/o Walkers Snack Foods 255 Newark Road Lincoln LN5 8XN
Adecco coordinator: 07545 063485
Adecco office: 01522 518413
Paulina Kaire: 07522 314048
Paulina.kaire@adecco.co.uk
Adecco team hours of work: Monday – Friday 08:00 – 16:00
www.adecco.co.uk
About PepsiCo
In 1965, Donald Kendall, the CEO of Pepsi-Cola, and Herman Lay, the CEO of Frito-Lay, recognized what they called “a marriage made in heaven,” a single company delivering perfectly-salty snacks served alongside the best cola on earth. Their vision led to what quickly became one of the world's leading food and beverage companies: PepsiCo.
For more than 50 years, as tastes, trends and lifestyles have changed, PepsiCo has evolved with them. Our willingness to adapt and grow has transformed our snack and soda company into a collection of global brands including Pepsi and Quaker, Gatorade and Tropicana, Frito-Lay and beyond. Today, PepsiCo is one of the world’s most-respected companies with products sold in more than 200 countries and territories and 22 brands that generate more than $1 billion each in estimated annual retail sales.
PepsiCo is also celebrated for its commitment to doing business the right way, integrating Purpose into our business strategy. In 2019, we adopted a new vision: to Be the Global Leader in Convenient Foods and Beverages by Winning with Purpose. Winning with Purpose is the next chapter in our purpose agenda and conveys our belief that sustainability can be an even greater contributor to our success in the marketplace.
Our company is made up of six divisions: PepsiCo Beverages North America; Frito-Lay North America; Quaker Foods North America; Latin America; Europe Sub-Saharan Africa; and Asia, Middle East and North Africa. Each of these divisions has its own unique history and way of doing business.
PepsiCo is one of the world’s leading food and beverage companies serving more than 200 countries and territories around the world
Contract of Employment
As an associate of Adecco, you will have received a contract of employment and completed other documents at registration. You are employed directly by Adecco, so should you have any problems or queries you should always address them directly to Adecco.
Further detailed policies and procedures which may not be mentioned as part of this document, but still form part of your conditions of employment with us can be accessed through your Adecco representative. All temporary associates will be aligned to the standard Adecco policies in relation to your employment matters. This handbook summarises the main terms of your employment with Adecco.
Adecco reserves the right to change its terms & conditions and employment policies from time to time. You will be notified at the earliest opportunity of these changes by way of general notice to all associates affected by the change.
Whilst you are on assignment for Adecco, we will strive to ensure you enjoy your time here. We will do everything possible to make sure you would recommend Adecco to a friend who is looking for work.
If you have any questions or suggestions as to how we can improve our service during your Assignment at PepsiCo, please see your Adecco Onsite Team.
End of assignment
Your assignment can be terminated at any time by PepsiCo. You can terminate your assignment by giving Adecco 2 weeks’ notice. Adecco may deduct any money due to you if you fail to return PPE or ID Badge.
If you do decide to leave your assignment with Adecco, you must provide your resignation and P45 request in writing. Email is acceptable but please ensure that you confirm your address and date of birth.
Changes to personal information
It is important that our records are correct, as inaccurate or out of date information may affect your salary or cause difficulties in situations where contact is required for emergencies.
You must update your account on Connect Communities and notify the Adecco team immediately of all changes in the following personal information:
• Name
• Home address
• Telephone number
• Bank account details
• Emergency contact
Personal data on associates is held in accordance with the provisions of the Company’s Data Protection Policy which will be made available for inspection by you if required.
As an associate you must ensure that you maintain the confidentiality of information gained during the course of the assignment with the PepsiCo,
whether it is corporate information, concerned with the business or the customers, whether it is obtained in any form i.e. verbal, written or data based, stored on magnetic or electronic media and data communicated through communication lines. Confidentiality
Hours of work
Shift system
The shift systems at Walkers is continental shifts; 12 hours in length 0600–1800/1800-0600
There are 4 shifts Red, Yellow, Green and Blue Shift. Each shift is managed by a Coordinator or Deputy.
It is your responsibility to ensure that you are available and flexible with the shifts that you work.
We need associates to work off their own shift to cover busy periods so please do put your name down on the availability list with your Coordinators.
Once assigned to a shift pattern, you will be expected to work every shift on that colour unless the business does not require you. Please ensure that you attend every shift on your colour – we will not contact you to book you for your own shifts.
If you are not required for a particular shift you will be contacted and cancelled for that shift.
Breaks
On Continental shift you will receive 3 x 30 minute breaks.
In your first 12 weeks 2 of these breaks will not be paid, after 12 weeks they will be.
Break times start from when you are relieved from your machine or area to when you get back to it.
Break abuse is deemed as misconduct and will result in disciplinary action so please be mindful.
Pay & Benefits
Payroll
You are paid weekly, every Friday directly into your Bank account. This is paid in arrears, which means you work one week and are paid the following Friday for those hours.
You will be paid an hourly rate which will be indicated on your contract of employment.
Occasionally on Bank Holidays your pay date may change, however this will be communicated to you by the on-site team.
Payslips will be available on your Connect Community account every Thursday morning.
Weekly pay day
Friday
Pay queries
Should you have any queries regarding your pay please see your Adecco consultant.
If they are unable to resolve the query, they will contact the relevant head office department for further information. The deadline for any queries is 10am on a Monday in order for us to rectify your query for payment that week, however it is always better to raise a query as soon as you can.
Adecco benefits
Boost Benefits
As a valued associate, Boost Benefits is your go to place for discounts, wellbeing and recognition. Explore your benefits on offer and gain access to our new recognition scheme, exclusive for associates of The Adecco Group brands. From groceries to gardening, electronics to fashion, holidays and even home utilities, there are almost 1,000 different offers available to you, all of which can be used on top of other sales and promotions. Your different ways to save include:
• Reloadable cards
• Cashback
• Instant vouchers
Find out more about Boost benefits in our eBook or watch the Boost Benefits video.
Log in to your Boost Benefits account
Eye Care Vouchers
Your sight matters. If you work for long periods in front of monitors, computer screens and other VDU, it can cause eyestrain. As an employer we provide and fund an eye examination* to any employee using VDU and glasses if required solely and specifically for VDU.
Your Specsavers voucher entitles you to:
• A full eye test
• One pair of glasses from the £49 Specsavers range or £49 towards glasses, when required solely and specifically for VDU use
• £20 off when purchasing from the £99 range with Premium Club
• Safety Eyewear if required (working with machinery, chemicals, sparks etc)
Apply for a Specsavers voucher
Annual leave
You will accrue holidays every time you work a shift with Adecco. You are entitled to 34 days per year, pro-rota (including the 1 additional day for 2022/2023 only)
It is your responsibility to manage your own holidays.
To find out your accrual please ask Paulina or Co-or in the Adecco office
To request holidays you must:
1. Check availability with your coordinator
2. Complete a holiday form which your coordinator must sign
3. Pass to the Adecco office for payment.
Please allow 14 days notice of holidays, failure to do so may result in late payment of holiday pay.
If you need to attend appointments, please try to arrange these dates outside of your scheduled shift pattern. If this is not possible you will need to book the time off work using your holiday entitlement following the above process, and provide evidence of your appointment.
The holiday year is from the beginning of October to the end of September and no remaining holiday will be allowed to be carried over.
Annual leave including Bank Holidays
Oct - Sept No carry over
Pension and Tax
Pension Auto-Enrolment
Adecco will automatically enrol you into our pension scheme provided that you:
• Are aged between 22 and state pension age
• Earn income that is subject to tax
• Have worked for us for three months
Our pension scheme is provided by NOW: Pensions and you will receive information from them confirming whether or not you meet the criteria to be automatically enrolled. If you have pension contributions on your payslip it’s because you meet all three of the criteria above. If you want to contact them in advance of receiving this information or because you haven’t received any information to date you can contact them on:
Telephone: 0330 1003334
Email: Pensions Mailbox: membersupport@nowpensions.com
Remember that if you don’t want to belong to the scheme you are able to opt out of it. In order to do this you must contact NOW: Pensions but only after they have written to you. You also have the option of opting in to the pension scheme before the 12 week period – you will need to contact Now Pensions directly regarding this.
Please note that no member of Adecco can advise you on whether you should join or not. If you are unsure, you should seek independent financial advice.
Tax
You will need to supply Adecco with your bank details on your first day and P45 to ensure you are paid correctly straight away.
If you have any queries relating to tax you will need to contact HMRC directly. The details you will need are below:
HMRC: 0300 200 3300
Adecco Reference: 951/AD220
Pay during absence Reporting Absence
Please ensure you contact the Coordinator phone on 01522 518413 as soon as you know that you are not able to attend work for any reason, at least 4 hours before your shift is due to commence. Please give accurate and detailed reasons for your absence which will be recorded, and your attendance will be monitored. Please note that continued and/or repetitive absence may result in disciplinary action being taken.
Statutory Sick Pay (SSP)
Statutory Sick Pay (SSP) may be payable in respect of periods of absence, subject to qualification in accordance with the rules of the scheme and with submission of appropriate certification.
There is no entitlement to SSP for the first 3 days of absence, known as waiting days. Furthermore, where Associates are not working on assignment at the time of becoming unwell, qualification for SSP differs and may not be applicable. For more details, please contact your Adecco Onsite team.
For periods of sickness between 5 and 7 days, you will be required to complete a Self-Certification form which can be obtained from the Adecco Service Desk or your Adecco Onsite team. (Knowingly completing a Self-Certification form with false information will result in disciplinary action being taken, and likely dismissal from your assignment).
For periods of sickness over 7 consecutive days in length (including weekends and non-working days), you will be required to produce a Doctor’s ‘Fit to Return’ certificate. This should be forwarded to your Adecco Onsite team as soon as possible. Failure to supply a Doctor’s ‘Fit to Return’ certificate may result in loss of pay.
Your Adecco Onsite team will provide further information regarding Statutory Sick Pay.
Agency Workers Regulations (AWR)
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Standard of performance and behaviour at work
Behavioural expectations
We will endeavour to work in a spirit of teamwork and co-operation, respectful of others and understanding of their needs.
We must communicate openly with trust and honesty, creating an atmosphere which fosters business growth and personal development.
We expect all employees to demonstrate the following behaviours:
• Treat others with dignity (treat others as you would like to be treated or, even better, the way they want to be treated)
• Be open and honest (don’t be afraid to admit a mistake)
• Encourage an environment where no victimisation or favouritism exists
• Comply with, respect and support the Company Rules and Procedures (e.g. Timekeeping, breaks, tidiness, hygiene and general housekeeping)
• Challenge the norm without fear of retribution (there are no bad ideas)
• Show a sense of urgency and focus and be accountable for your actions. Persevere until the result is achieved.
• Be supportive of others and listen
• Encourage flexibility, initiative and positive leadership as an example to others
• Be professional and always demonstrate integrity .
• Respect Company property and that of other people
• Show enthusiasm, smile and have fun
Our commitment is to work as a total team to fulfil the expectations of our customers and our Company. If you see, hear or observe employees or managers demonstrating inappropriate conduct towards others, then you are urged to report such incidents to your Manager and an Adecco Consultant promptly. You can be assured that there will be no threats or acts of retaliation against any individual who, in good faith, reports any act of inappropriate conduct.
Site rules
Outside rules
• Always reverse your car into the parking bay.
• Do not exceed the 10mph speed limit
• Always follow the one way system
• Beware of pedestrians
• Only one person at a time may go through the turnstiles never attempt to ‘piggy back’ through, this is for your health & safety, we need to account for everyone on site in the event of a fire or emergency.
• When using the outside areas always use the designated walkways.
• The yard is very dangerous and there are wagons and vehicles traveling in the yard throughout the day and night.
• Never run across the yard area.
• Only cross on the zebra crossings.
• Do not cross if there are vehicles on the crossing, wait until they have left the yard.
Smoking
The smoking shelter is situated between factory and the end of the car park, there is no eating or drinking allowed.
Smoking is not permitted anywhere else on site including the car park or your car whilst on site.
Personal items
• Chewing gum, chewing tobacco and glass are strictly forbidden onsite.
• The only jewellery that is allowed on the factory floor is a plain wedding Band.
• None of the following can be worn on the factory floor:- Earrings, Watches, Necklaces or Bracelets, Body piercings of any sort.
Security procedures
Identity badges
During your first week on assignment you will be issued with a security pass which you will need to use to swipe in and out of the main turnstile gates.
Until you have a pass you must sign in and out at security. This is vital for health & safety record, especially if there was a fire, we need to know that you are on or off site at all times.
Your security pass is your responsibility to look after it and return it at the end of your assignment.
Please do not lend it to anyone else as this will be a serious breach of site safety and will result in disciplinary action being taken. You will also receive a locker and key for your personal possessions whilst you are at work.
If you lose your swipe card or locker key or fail to return it at the end of your assignment a charge of £5 per item will be made to you to cover replacement costs.
Lockers
You will also receive a locker and key for your personal possessions whilst you are at work.
Disciplinary policy
This policy applies to all employees working on assignment for Adecco.
The primary aim of the policy is to help individuals whose performance and/or conduct has failed to reach the required standards to make necessary improvements.
The policy does not form part of employees’ contracts of employment with Adecco or otherwise have contractual effect. In all cases, before disciplinary action is taken the employee will be informed of the allegations made against him/her and an investigation will be held to establish the facts surrounding the complaint. The employee will have the opportunity to state his/her case and to put forward any extenuating circumstances.
DisciplinaryProcedure
An employee invited to attend a disciplinary hearing which may result in the termination of their employment or other disciplinary punishment will receive a written explanation of the allegation against them.
Disciplinary hearings will be conducted in such a way to make sure that the employee is able to present their case. At all disciplinary hearings the employee has the right to be accompanied by a fellow colleague or recognised trade union representative of his/her choice. If a complaint is upheld the employee will be informed of the disciplinary action to be taken and the improvements in conduct or work performance that are required. The disciplinary procedure may be invoked at any of the following levels depending upon the seriousness of the offence.
In the case of a minor offence of misconduct or where performance remains substandard despite training and counselling, a first written warning may be issued, following the principles explained above and will normally remain current for 12 months.
Repetition of a minor offence, a more serious single act of misconduct or continued poor performance may lead to a final written warning. The employee will be told what improvements in performance or conduct are necessary. The possible consequences of failure to reach and maintain the required standards will be explained and the warning will normally remain current for a period of twelve months. The final stage of the disciplinary procedure is dismissal.
Dismissal will be without notice in cases of gross misconduct. Copies of the the full Disciplinary Procedure are available from Adecco onsite office
Health & Safety
Health and Safety overview
Health and Safety is a partnership in which we not only look after ourselves as individuals but also care for our associates. We want to make you aware of both your responsibilities and our responsibilities in this important area. On the first day of your assignment, you will attend an Induction onsite in the Training room and the factory floor, covering:
• Health & Safety
• Accident and Near Miss reporting
• Manual Handling
• Use of correct PPE
• Hygiene
• Quality
• Safe Work Practices
• Factory Tour
• On the job work training
• Covid-19
If you are unsure about anything on the induction please ask the trainer.
Covid-19
• Please ensure you are washing your hands at wash stations located outside the canteen before entering the building
• Face coverings are available upon entry to facility and are voluntary.
• If you or someone you have had contact with are experiencing symptoms, do not come in to work. Notify Adecco and we will advise the next steps.
Manual handling
37% of all accidents in the workplace are related to manual handling. It is essential to know how to lift and carry objects of all weights and sizes safely.
Here are some guidelines:
• Only lift or carry what you can easily manage.
• Get help with anything you think might be too heavy or awkward to manage on your own.
• Use trolleys, hand pallet truck only if trained or other appropriate lifting equipment if these are available.
• Make sure you can clearly see where you are going.
• Use your whole hand to pick items up, not just your fingers.
• If the load is uneven make sure the heaviest part is closest to your body.
• Bend your knees and keep your back straight, don’t stoop.
• Straighten your knees to stand.
• Use Anti-fatigue matting whilst packing
• Always adjust box table to suit your height
• If you have any health or safety concerns whilst on assignment, you should speak to your Shift Coordinator or the Adecco office staff immediately.
Hygiene
Food hygiene
Every employee at the PepsiCo site is responsible for ensuring that the environment we work in is clean and safe.
• Keep hair covered at all times, your hairnet should be the first thing you put on and the last thing taken off.
• Never wear hair grips or hair slides - these are potential customer complaints.
• No jewelry to be worn on the factory floor.
• Never wear nail polish or perfumed beauty aids in the factory.
• Overalls should be properly fastened at all times and sleeves should never be rolled up.
• Any cuts or open / weeping sores should be treated immediately by a first aider.
• No eating allowed anywhere on site except the canteen.
• Wash your hands whenever you enter the production area, after using the toilet and after cleaning down
• Keep fingernails short, neat and clean. (No false nails).
• Keep all your personal belongings in your main locker.
• NO glass items allowed on site.
• NO chewing gum or chewing tobacco allowed inside the food hall.
• Report all signs of pest infestation to your manager / shift coordinator immediately.
• Ensure your work area is kept tidy at all times Clean as you Go.
Hygiene audits
You will be subject to hygiene audits whilst working at Walkers Snack Foods. These Audits take the form of pocket searches and are carried by your shift coordinators. The only items you are allowed in your pockets are: Locker Key, Pen and Tools of the job.
If you are found to have anything that is not on this list in your pockets, then you will be liable to disciplinary action.
Accidents and Hazards
Reporting accidents
If you are involved in an accident or near miss incident whilst on assignment, it is important that you
• Report the incident immediately to your Adecco Shift Coordinator.
• Ensure the details are recorded in the Accident book.
• Obtain treatment for the injury from a First Aider. This needs to come first)
• Keep your Adecco Office updated after the incident, including periods of total or partial incapacity for work.
• If you become ill or experience aches or pains during your shift inform your Coordinator immediately.
First Aid
• The First Aid Room is located near the wash area.
• You will be shown the location on your induction
• First Aiders are easy to identify as they all have green bump hats.
Hazards
What should you do if you see a situation which could have resulted in an accident?
• You will need to log this onto the IMAX stations which are situated around the factory.
• If you submit a near miss on the system you should also try to do something about it by either removing the hazard or reducing the risk.
• All near misses are reviewed at the 0830 morning meeting by the H & S Team
• If you need assistance completing a near miss on the IMAX screen, ask your coordinator.
Fire safety
Fire Evacuation Procedure
The fire alarm is tested every Friday at 0830. The alarm sounds for approximately 20 seconds. If the alarm sounds for longer than this then it is a real alarm and you MUST follow the evacuation procedure.
When you hear the fire alarm sound you MUST:
• Immediately leave the building in a safe and orderly manner by the nearest fire exit.
• Do not stop to collect personal belongings
• Do not re-enter the building until told to by the incident co-coordinator
• Proceed to your allotted assembly point where a role call will take place
What to do if you discover a fire
• Never attempt to tackle the fire.
• Immediately activate the nearest fire alarm (these will be pointed out to you during your induction)
• Leave the factory by the nearest fire exit and head for your fire assembly point.
• Use the agency muster point.
Roll call
It is important that the role call is carried out as quickly as possible, Therefore please assist your manager or co-coordinator by:
• Knowing where the fire exits are situated
• Knowing where your fire assembly point is situated
• Getting there as quickly as possible, ensuring you walk and do not run
• Gather in an orderly fashion and wait QUIETLY for the roll call to be completed and further instructions issued
Personal Protective Equipment (PPE)
Overalls & protective footwear
You will be issued with overalls and safety shoes during the first day of your induction.
Overalls can be exchanged daily from hygiene. You will need to take your dirty overalls to the laundry room where you can exchange them for new ones, They must NOT be taken off site.
Overall tops must NOT be work outside of production area’s, they must be removed and hung at your locker when going to the toilet, canteen, outside area’s.
If your overalls are ripped or have threads hanging from them you must report it to the laundry room so the garments can be repaired, remember looses threads could become customer complaints
Safety Boots must be worn an all times on site and within the factory. These are issued by Adecco. If you need to replace your boots speak to your Coordinator or the Adecco office.
Adecco cover the cost of your first issue of TMS card, TMS holder and Lanyard. If replacements are required then this will be charged to you as follow: Locker Key £5.00, TMS card & Lanyard £10.00. Please look after them.
Hairnets & Snoods
Before you put your overalls on you must put on your hairnet. Your hairnet must be the first thing put on and the last thing taken off.
Anybody who has a beard, either full or ‘goatee’ are required to wear a snood. Employees with moustaches that extend below the upper lip will also have to wear a snood.
Employees with over 3 days ‘growth’ are also liable to wear a snood. Following this procedure will help reduce the number of hair complaints we receive from our customers.
Other PPE
Hearing Protection is mandatory in all areas of the factory with the following exceptions: RMS, Aquarius & Docking bays.
Gloves must be worn when packing, handling card and pallets AND if you have a plaster on your hand for any reason.
Eye Protection must be worn when using compressed air and using chemicals on clean-downs.
Hi- Visibility must be worn when in RMS, Duplex and loading bays.
Please look after your PPE, if it needs replacing then inform your Coordinator immediately.
GDPR
The GDPR (General Data Protection Regulation) came into force on 25 May 2018, replacing the previous Data Protection Act, and gives everyone new responsibilities to consider helping ensure compliance.
GDPR is concerned with respecting the rights of individuals when processing their personal information. This can be achieved by being open and honest with staff about the use of information about them and by following good data handling procedures. GDPR is mandatory and all organisations that hold or process personal data must comply.
The Regulation contains six Principles:
• Personal data should be processed fairly, lawfully and in a transparent manner.
• Data should be obtained for specified and lawful purposes and not further processed in a manner that is incompatible with those purposes.
• The data should be adequate, relevant and not excessive.
• The data should be accurate and where necessary kept up to date.
• Data should not be kept for longer than necessary.
• Data should be kept secure.
All our staff have a responsibility to ensure that their activities comply with the Data Protection Principles. Line Managers have responsibility for the type of Personal Data they collect and how they use it.
Staff must not disclose Personal Data outside the organisation's procedures, or use Personal Data held on others for their own purposes.
Authorisation to Provide Personal Information
Adecco will supply Walkers Snack Foods with your personal information when you work on assignment for them.
Social Media Policy
Social media tools are important means to connect colleagues and friends online across geographies. They include blogs (an author’s regular posts on a topic, often with visitor comments), microblogs, (such as Twitter), wikis (web pages to which anyone can contribute), social networks (such as Facebook, Linked In) and video sharing websites (such as YouTube). These tools are generally known as “Social Media”.
Our client PepsiCo encourages staff and all Associates working on assignment with them to take pride in their PepsiCo relationship and to connect with colleagues around the world. While doing so, it is important for you to value your own reputation as well as PepsiCo’s reputation, brands, people and assets.
When using social media, PepsiCo associates should abide by these standards.
Scope of Policy
This document sets out the acceptable use of social media tools by PepsiCo associates who are:
• On internal PepsiCo networks and websites (eg a PepsiCo Intranet, internal blog, or internal discussion forum).
• On external publicly available PepsiCo owned or PepsiCo operated websites and networks (eg a PepsiCo brand website such as www.pepsico.com , www.fritolay.com or PepsiCo blogs such as www.pepsicoblogs.com that may ask consumers to join in a blog).
• Using PepsiCo equipment (a PepsiCo computer or mobile device to post to a social networking tool or to participate on an external blog).
• On external websites, networks, channels, blogs or forums when you identify yourself or represent yourself as a PepsiCo associate or discuss any topic related to PepsiCo – its businesses, products, initiatives, associates or customers.
• Engaged in other social media activities that affect your PepsiCo job performance, the performance of other PepsiCo associates or PepsiCo’s business.
Social Media Acceptable Use Standards
Act Responsibly; Add Value; Keep Content Current
Know and follow PepsiCo’s policies, including the PepsiCo Worldwide Code of Conduct, Information Security Policies, Media Interaction Policy, Internet Acceptable Use Standard, Disclosure Policy, Records Management Policy, Data Privacy guidelines and all overall PepsiCo values. Add value through your social media content. Keep content current by deleting or replacing out of date information. Act responsibly – what is posted could affect the goodwill and reputation of PepsiCo, its associates and you.
Be Transparent
Be transparent on line and make it clear that your views are your own, not PepsiCo’s.
You must identify yourself as a PepsiCo associate when discussing PepsiCo or its products, initiatives or customers). Use a disclaimer such as: “The materials/opinions posted on this blog/site are my own and do not represent those of PepsiCo or any of its subsidiaries or divisions. Nor do they constitute any official communication of those companies”.
This is especially important if you are commenting directly on PepsiCo blogs. You must disclose your identity and your affiliation with the company.
Do not speak for PepsiCo; Do not incentivize Marketing for PepsiCo
Remember that you are not an official spokesperson for PepsiCo. If a member of the media contacts you about PepsiCo related matters or requests PepsiCo information of any kind, you should send them to PepsiCo’s Media Hub here: http://pepsico.com/Media/Media-Contacts.html or to one of the communications contacts listed in PepsiCo’s Media Interaction Policy.
Also PepsiCo associates are not authorised to provide an incentive to others to blog on behalf of PepsiCo or its brands.
Social Media Policy Contd.
All external uses of social media tools for marketing or business purposes require the prior approval from PepsiCo Communications, Legal and or Global Procurement.
You are responsible for Content
You assume full responsibility and legal liability for all actions arising from your social media posts and materials.
Posting certain content may pose privacy risks to yourself or others, including your fellow PepsiCo associates and may impinge upon you the data protection and privacy rights of others.
PepsiCo has no responsibility for your actions or content posted on third party websites, networks or channels.
Protect PepsiCo Confidential Information
The same rules apply online and offline with respect to protecting PepsiCo’s confidential information.
When working internally on PepsiCo networks, websites or channels, the content of most PepsiCo internal communications is confidential or proprietary, including information on our collaboration sites, internal blogs and discussion forums. Therefore, only disclose such confidential information (especially trade secrets or patentable information) on a need to know basis and to the extent permitted by PepsiCo policies. Do not post data that is considered to be “Personally Identifiable Information” under other PepsiCo policies. Do not post data that is considered to be “Personally Identifiable Information” under other PepsiCo policies on internal group share sites, except for the group share site of the HR organisation.
When using external social media tools, do not disclose sensitive, proprietary, confidential or financial information about PepsiCo other than what has been made publicly available in PepsiCo’s SEC filings and press releases.
Confidential information includes revenues, profits, forecasts, growth projects, headcounts and other business performance and financial information, the disclosure of which could result in a violation of the rules of the Securities and Exchange Commission or other applicable rules and standards. Do no speculate about PepsiCo financial information or make revenue forecasts. Never comment on a rumour or an inquiry about PepsiCo’s business or any of its associates. Further, to avoid the disclosure of confidential PepsiCo information, PepsiCo prohibits the business use of any external on line collaboration website, such as Yammer.
Protect PepsiCo’s Reputation
Always use social media tools consistent with PepsiCo values and Code of Conduct. Post content using the same judgment that you would if you were speaking on behalf of the company at a conference or with the media, or if your materials were to be published in a newspaper.
Respect PepsiCo’s Employees, Customers, Suppliers and Partners
Confidentiality is important to PepsiCo and its associates, customers, clients, suppliers and partners. Refrain from referencing them by name or by suggestion without their express written approval when using external social media tools. Do not disclose confidential details of any arrangements involving these parties.
Respect Your Audience; Respect Privacy
• Do not post any material that might be considered offensive, obscene, defamatory, humiliating, profane, libellous, intimidating, threatening, harassing, racist, abusive, hateful, embarrassing to another person or entity, or that might invade or violate the privacy rights of another, or that might be otherwise objectionable.
• Refrain from making any false or misleading statements (such as false statements abut competing companies).
• Do not use PepsiCo branded social media tools for non PepsiCo purposes.
• Do not post material that contains viruses, worms or any other computer code that is intended to damage, interfere with, intercept or expropriate any system, data or information.
• Don’t pick fights and be the first to correct your own mistakes.
• Be sensitive to (avoid if possible) controversial or inflammatory topics like politics and religion.
Respect Copyright and Trademark Laws
Do not copy, modify or post copyrighted materials (written materials, music, video etc) owned by PepsiCo or by any third party. Do not use any PepsiCo third party logos, trademarks or trade names without permission. You generally cannot include third party content such as photographs, images, film clips or songs without obtaining express permission from the owner of from those persons appearing in the content.
Report Abuse
We count on our associates to help us make sure that this policy is followed. If you identify inappropriate content or conduct on internal or external social media sites pertaining to or affecting PepsiCo or its businesses or associates, you should report it by any of the following:
Via the MyPepsiCo Inappropriate Content Submission Form http://cf3.pepsico.com/SurveyBuilder/SurveyForm.cfm?id=41030
To Human Resources for your Division/Region, or to your manager, or
To remain anonymous, call PepsiCo’s Speak Up hotline at the toll free number listed in the Code of Conduct.
PepsiCo Can Monitor and Act
PepsiCo reserves the right to monitor, record, disclose and audit its information system, services, network and equipment. You should have no expectation of privacy in connection with the use of such resources, including when they are used to access social media tools.
For internal social media tools, PepsiCo has the right to edit or remove content, refuse to post content or shut down or disable rights to use the tools, in PepsiCo’s sole discretion. PepsiCo is entitled to retain, use and disclose any associate’s content, even if the associate leaves their assignment.
For external social media tools, PepsiCo reserves the right to remove or take action seeking to remove any content in its sole discretion. PepsiCo reserves the right to block employee access to external sites.
Canteen
Canteen facilities are provided for everyone. The canteen serve an excellent selection of hot and cold food throughout every shift.
Please note the following:-
Food and drinks are not free and require payment. The canteen offers a self service system for breakfast and lunch, where only card payments are accepted.
The canteen operates a self clearing system; this means that whenever you eat anything in the canteen you clear up after yourself.
You will notice cardboard bins dotted about the canteen, these are recycle bins for cans and paper. They are labeled.
Tea, coffee and hot water are supplied via vending machines.
Lids are provided for all cups and must be put on the cups before they are removed from the vending area.
Equality & Diversity
Adecco and PepsiCo are committed to equal opportunity in all aspects of employment, we are committed to providing a workplace free from all forms of discrimination.
Employee assistance
Need a helping hand with medical, legal and financial concerns? The Adecco Group’s free, confidential Employee Assistance Programme is here to help.
Challenges at work and home can sometimes feel like the weight of the world on your shoulders, but Adecco Group’s Employee Assistance Programme (EAP) can help lighten the load.
All Adecco Associates have access to a totally free, confidential, 24/7 service, which is run independently of Adecco Group by Legal and General.
One phone call puts you in touch with counsellors, medical and legal experts to help you cope with whatever life throws at you – including stress, family problems, bereavement, depression and money worries.
Services include:
•
•
• How it works
Using the scheme is simple, and its available 24 hours a day, seven days a week. Get in touch with Legal and General’s EAP team on: Freephone 0800 316 9337 Outside of the UK 01737 374788
Mental health support
From time to time we all struggle with our mental health. Adecco are committed to ensuring that support is there when it’s needed most so have teamed up with _able futures.
What is _able futures?
_able futures provide Government-funded counselling to individuals as part of a self-referral scheme. You will be able speak to a healthcare professional within one working day of signing up.
How can it help me?
_able futures is open to everyone. Once you have referred yourself, _able futures will provide you with a confidential, free and personalised support scheme based on your needs, whilst offering face-to-face and over-the-phone counselling support for a period of up to nine months. The services offer firstclass support from qualified health care professionals around most aspects of mental health, including stress, anxiety, depression, sleep problems, bereavement and many more. It is focused on helping you learn to cope better with your mental health challenges at work and move forward in a positive way.
How do I refer myself?
Please phone 0800 321 3137, email hello@able-futures.co.uk or visit www.able-futures.co.uk for more information.
Remember…
• Never wear your PPE jacket outside of the production area’s.
• Report ALL Accidents IMMEDIATELY
• Report ALL hazards & Near Misses IMMEDIATELY
• No eating anywhere on site except the canteen.
• Use handrails when using stairs
• Smoking is only permitted in designated areas.
• Chewing gum is not allowed anywhere on site.
• Chewing tobacco is not allowed anywhere on site.
• Nuts, peanuts and products containing nuts are not allowed on site.
• Glass is not permitted on site.
• Never walk with your hands in your pockets
• Always use correct manual handling techniques
• Never run on site
• Always wear the correct PPE
• Use designated routes, do not take short cuts
• If you have not been trained to do it, DON’T do it.
Declaration
You must now complete the electronic declaration form on the opposite page
By completing this you are declaring that you are aware of your responsibilities required by Adecco and PepsiCo.
By completing this, you are also confirming that you acknowledge receipt of the Adecco Handbook and understand it’s contents,
Should you not comply with the contents of this booklet, it may result in your removal from the assignment at PepsiCo.
electronic declaration form
