BFM April 2025

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LIGHTING CONTROLS MADE SMARTER

Optimise energy use and create adaptable spaces with intelligent lighting controls

Cut costs not performance

Eliminate unnecessary energy waste, helping budgets go further without compromising lighting quality

Sustainability

made simple

Optimise energy use in real-time, helping you meet carbon reduction targets and regulatory requirements

Seamless integration

Scalable systems integrate with existing infrastructure, ensuring compliance and longterm savings with minimal disruption

Synapsys Lighting Control Systems help buildings to unlock smarter, more efficient lighting solutions - reducing waste, cutting costs, and enhancing comfort.

Email | enquiries@synapsys-solutions.com

Web | synapsys-solutions.com

Business Development Director James Scrivens james@abbeypublishing.co.uk

Production Sarah Daviner sarah@abbeypublishing.co.uk

Accounts Manager Katie Brehm accounts@abbeypublishing.co.uk

BFM is published digitally 10 times a year by Abbey Publishing Ltd. To receive a copy free of charge, contact our offices.

Tel: 01933 316931

Email: bfm@abbeypublishing.co.uk www.bfmmagazine.co.uk www.abbeypublishing.co.uk

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CHSA’s manufacturing members introduce ethical audit requirement

The Cleaning & Hygiene Suppliers Association (CHSA) has introduced an ethical audit requirement for members of its manufacturing accreditation schemes. The change was unanimously supported by all manufacturing scheme members at their recent Annual General Meetings.

The ethical audit is known as a SMETA Audit (Sedex Members Ethical Trade Audit, which has been used by UK retailers for many years to monitor their supply chains. More than 85,000 businesses from across the world have made Sedex their trusted partner in creating a more socially and environmentally sustainable supply chain.

The new requirement applies to all members of the CHSA’s Accreditation Schemes for Manufacturers of Soft Tissue, Plastic Sacks, Cotton Mops and Cleaning Chemicals. The minimum requirement will

be a ‘2 Pillar SMETA Audit’, which covers labour standards and health and safety at the factories manufacturing CHSA Accredited Products. Compliance with labour laws, working conditions and the fair treatment of workers will be evaluated, and the workplace safety measures and occupational health standards will be assessed. The audit needs to be carried out by the end of 2025.

Lorcan Mekitarian, chair of the CHSA, explained: “Our members are committed to adhering to the highest standards in the practice of their businesses. The introduction of the ‘2 Pillar SMETA Audit’ into our inspection process was a natural step, and one our members wholeheartedly supported at their recent AGMs. We are delighted to offer this additional piece of mind to buyers and end users of cleaning and hygiene products.”

The CHSA’s Accreditation Schemes are for manufacturers of paper-based products, plastic-based products, cottonbased products, and cleaning chemicals, and for distributors of cleaning and hygiene products. They guarantee ‘what’s on the box is what’s in the box’.

The CHSA has integrated the Competition & Markets Authority’s Green Claims Code into its rigorous Code of Practice, which is signed by every member.

The combination of the Code of Practice and Accreditation Scheme membership means every member:

• Trades ethically and sustainably;

• Provides quality, fit for purpose products; and

• Makes sure what’s on the box is what’s in the box.

@CHSACleaning www.CHSA.co.uk

NEW WASTE LEGISLATION FOR BUSINESSES IN ENGLAND

How OUTCO Can Help

At OUTCO, we are helping businesses adapt to the new waste legislation to create a simpler, standardised recycling system by providing tailored waste management solutions. We are currently working with clients to install dedicated recycling and waste management bins for their sites, to improve waste segregation at the source.

By partnering with OUTCO, facilities managers can ensure seamless compliance, reduce costs, and contribute to a more sustainable future.

0800 0432 911 enquiries@outco.co.uk

La Radiosa Dual Milk from Gaggia, for premium drinks made with both dairy and non-dairy milk

Gaggia Milano, with its long tradition of manufacturing premium coffee machines, is renowned as one of the most iconic brands in the world. Throughout its history, Gaggia has always sought to move with the times and to respond promptly to changing trends; and in keeping with that tradition, Gaggia has addressed the emergence in recent years of a huge appetite for alternative milks in coffee. The culmination of this concerted effort is the launch of La Radiosa Dual Milk.

Building on the success of La Radiosa, which has become the flagship model in the Gaggia Milano automatic machine range in recent years, La Radiosa Dual Milk will extend opportunities for operators by allowing them to respond to the demand, from both workplaces and hospitality businesses, for premium drinks made with dairy and non-dairy milk.

There is virtually no limit to your choice of a dairy alternative: almond, coconut, oat and soya can all be accommodated and thanks to Gaggia Milano’s patented EvoMilk system, each can deliver the excellent milk foam texture demanded by consumers.

La Radiosa Dual Milk is designed with flexibility in mind, based on the volumes of drinks required from each milk offering. There are a number of different fridge configurations to match demand. As standard, La Radiosa Dual Milk comes with a fridge with a split canister – divided into two 3L compartments – one for each milk. Alternatively, for the busiest sites 2 slimline fridges, each containing 6L of dairy milk / plant-based milk, can be placed side by side.

“As coffee consumers increasingly focus on their

health and wellbeing, the UK has been desperate for a solution to meet this particular lifestyle choice”, said, Andrew Barrow, Evoca UK’s Sales Director. “That’s why we’re so excited to add this machine to our range. We know how well received the drinks from the standard La Radiosa are. We’ve set a high benchmark for ourselves but we fully expect our customers and their consumers will be delighted by the premium quality ‘alternative’ cappuccinos and lattes that La Radiosa Dual Milk is bringing to the market.

“In a single package, La Radiosa Dual Milk continues Gaggia’s tradition of pursuing excellence, using only premium components, the very latest in software and the striking design that you’d expect from a brand that is so proud of its Italian heritage all combine in a single package

that epitomises the brand’s characteristics”, Andrew said. Both machines in the Radiosa family are suited to a wide variety of out of home locations including offices, gyms, cafés, and more. With a daily drinks capacity of up to 250 cups, La Radiosa Dual Milk meets the needs of the busiest and most demanding locations - and those who frequent them. www.gaggiaprofessional. evocagroup.com

The premier commercial façade cleaning & restoration company

Thomann-Hanry® have revolutionised the way building façade cleaning and restoration is achieved, through our patented conservation grade cleaning system ‘Façade Gommage®’.

The system reduces time, money, and the inconvenience of needing unsightly scaffolding. Works are normally completed in half the time of conventional methods and without the use of high pressures, harsh solvents, or damaging aggregates.

Thomann-Hanry® will serve as your principal façade contractor; we seamlessly manage all areas of façade restoration with minimal disruption — from surveys, permit application, restoration of stone masonry and render, intricate internal and external painting, window and roofing works, and our highly specialised techniques to delicately strip away layers of grime to unveil the original splendour.

Alico House, Croydon Façade cleaning
1 Redcliff Street, Bristol Façade cleaning Yorkshire House, Leeds Façade cleaning
The Ritz Hotel Façade cleaning & restoration
Breakspear Park, Hemel Façade cleaning

Combining safety and style: Hochiki Europe protects Edinburgh’s newest luxury retailer

Multrees Walk, in the heart of St James’ Quarter, a prestigious shopping destination in Edinburgh, offers a curated selection of high-end brands and premium shopping experiences. Earlier this year the retail centre witnessed an extension to a prestigious store that redefines luxury shopping in Edinburgh. As the revamped store prepared to open its doors, a critical element of its infrastructure was installed: a state-of-the-art fire detection system from Hochiki Europe.

High-end luxury retailers prioritise discreet fire detection systems to maintain their brand’s aesthetic appeal. These stores often feature meticulously designed interiors with clean lines and minimal distractions, meaning any visible fire detection devices can disrupt the desired ambiance and detract from the overall shopping experience. By opting for discreet systems, these retailers ensure that fire safety remains a top priority without compromising the store’s luxurious atmosphere.

With its stunning interior design and exquisite collection of accessories and ready-towear items, this new store in Edinburgh, demanded a fire safety solution that was both discreet and highly effective. GB Integrated Systems (GBIS), specialise in providing fire detection and security system solutions for commercial properties. Having worked with Hochiki products for several years, trusting their reliability in retail environments, they knew the global fire manufacturer’s ESP range would provide the perfect answer.

Mike Gray, Technical Director from GBIS told us: “We chose Hochiki as it offered a comprehensive solution for this project with a broad selection of devices, including smoke

detectors, heat detectors, manual call points, base sounders and air sampling system.”

The project comprised over 40 analogue addressable devices and a sophisticated air sampling system, ensuring the highest standards in fire safety design. The air sampling system, seamlessly integrated into the fire detection loop, was a crucial component of the installation.

Air sampling enables precise detection in hard-to-reach areas like ceiling voids, ensuring comprehensive coverage throughout a retail environment. The Hochiki devices respond accurately to real fire conditions while minimising false alarms through multi-sensor technology, environmental adjustments, and filtering mechanisms. With these features, the team at GBIS could reassure the luxury retailer that the fire alarm system could effectively differentiate between nonthreatening signals and actual fire hazards, thereby improving safety, reducing false alarms, and enhancing operational efficiency within the store.

A key challenge was interfacing the fire alarm system with the shopping centre’s security control centre. This complex integration required careful planning and execution to ensure that the system would respond appropriately to different fire scenarios. In the event of a fire within the store, the system would trigger specific alarms and notifications, while a fire in the shopping centre would activate different alerts, minimising disruption to the store’s operations.

“Installing the fire alarm system in this premium, high-end retail space is especially exciting because it brings innovative fire safety and sophisticated technology into a luxurious environment where safety and customer experience are paramount. The precision and reliability of our install aligns perfectly with the retail brand’s high standards, protecting valuable merchandise, ensuring shopper safety, and minimising disruptions from false alarms. With hidden devices and seamless integration, the Hochiki ESP range not only safeguards the premises but also maintains the aesthetics, adding a layer of security that complements the brand’s reputation for excellence and customer care. It’s very satisfying to see the finished Hochiki install in premises of this nature and instils a great sense of pride in the work we do.”

This successful project showcases the power of Hochiki’s fire detection solutions to protect high-end retail environments. By combining innovation, reliability, and aesthetic appeal, Hochiki has helped to create a safe and secure space for customers to indulge in the ultimate luxury shopping experience.

To learn more about the ESP Range from Hochiki Europe head to the website to learn more.

Clivet Assen Superbikes Competition Win VIP Tickets for 2!

Enter the Clivet ASSEN BRITISH SUPERBIKES COMPETITION!

Win hotels, flights & VIP Tickets for 2, to watch Mikey Hardie #93 up close and personal and have the VIP Experience at British Superbikes in Assen, Netherlands.

Details of our event are:

Fly out Friday 19th Sept ‘25

Practice - Saturday 21st Sept ‘25

Race Day - Sunday 22nd Sept ‘25 Then home!

Experience the best of hospitality with the Clivet team throughout the journey and WIN the VIP Experience of a lifetime at British SuperBikes in The Netherlands.

Get into the pits, meet the rider we sponsor Mikey Hardie #93, receive free race gifts and merchandise, and so much more!

WIN TICKETS FOR 2 FOR THIS AMAZING EXPERIENCE!

HOW TO ENTER...

1. email m.kiki@clivet.com pictures of your installation

2. Include details of where the installation is and if it was residential or commercial

THAT’S IT, GOOD LUCK!

RULES...

1. The competition will run all summer and the organisers decision will be final.

will draw

competition before the Assen race day, date

2. Clivet
this
TBC.

Steve Juson, Managing Director,

Mechline provide industry clarity on Grease Management Requirements

If you are confused about how to tackle Grease Management in commercial kitchens, then according to Mechline you are not alone. Mechline has recently undertaken industry research with commercial FSEDs, resellers and operators, and discovered a good deal of misinformation and confusion circulating about how to tackle Grease Management in commercial Kitchens. In order to provide some clarity, they are sharing, (with their agreement) outcomes from the extensive discussions they have had with Water Utility Companies and their representatives in the UK. John Newell, Commercial Director at Mechline provides more detail:

“Water Companies’ have the unenviable task of maintaining and ensuring the effective upkeep of our nation’s sewers, and Mechline appreciate that this is not without its challenges. However, the water companies freely admit they are not the experts in the design of commercial kitchens and their operations. Consequently, their recommendations on Grease Management Equipment can only be advisory and not mandatory. This is an important distinction as it confirms that commercial kitchen operators are the ones responsible for selecting the Grease Management solutions that best suit their needs while protecting the environment.”

To assist operators, Mechline has provided this easy-to-follow guide: Managing FOGS in a Commercial Kitchen Preventing Fat, Oil,

Grease and Starch (FOGS) from entering drainage and sewer systems is essential for maintaining; Environmental Protection; Public Health & Safety; Wastewater Management; Regulation & Compliance and Sustainable Practices.

Mechline has identified four basic principles that kitchen operators can apply to ensure best practices in commercial kitchen operations when choosing, installing and maintaining FOGS Management Equipment.

1. Operator Responsibility: Commercial kitchen operators

must ensure that FOGS are managed to prevent blockages in the sewer system. This is required and detailed in legislation across the UK and Ireland including: The Water Industry Act 1991(England & Wales), Sewerage (Scotland) Act 1968 Section 46A, Water & Sewerage Services (NI) order 2006 section 168 and Local Government (Water Pollution) Act 1997 section 16, in the Republic of Ireland.

2. Flexibility for Operators: Kitchen operators can choose to implement a FOGS management system that best fits their business while preventing any discharge that could affect public sewers. To ensure best results it’s recommended that a full site survey or design review is conducted by a certified professional to ensure proper equipment selection, installation

and maintenance back up.

3. Fit for Purpose: Grease management equipment should be suitable for the kitchen’s needs, properly installed in the right location. All FOGS Management systems must be regularly maintained by an accredited engineer with an Environment Agency Waste Carrier Licence.

a. Mechline’s BioCeptor unit is NSF tested and certified to ASME A112.14.3 and PDI G101 and works in conjunction with GreasePak Biological fluid BBA approved (Cert No. 11/4827).

b. GreasePak Biological Fluid is the most powerful multi-strain Bio-fluid of its type and the only biological dosing fluid that is BBA approved (Cert No. 11/4827).

c. GreasePak Biological MSDG fluid does not emulsify Fat, Oil and

Grease and ensures that FOGs cannot reform.

4. Seek Expert Guidance: Operators should consult Grease Equipment Manufacturers and installers when it comes to commercial kitchen design and Grease Management. Water Companies, or their representatives, are there to check that operators do not injure the sewers and have preventative measures in place as stated in the legislation covering the UK & Ireland. The exact nature of equipment used is down to the kitchen operator in line with expert guidance given.

For further information about Grease Management equipment available for Mechline please click here.

https://www.mechline.com/ FOGS Management

Euromonitor certifies Segway Navimow as market leader for wirefree robotic lawn mower sales

Sales were measured across the entirety of last year, with the Navimow range comfortably exceeding the nearest competitor

Segway Navimow, the robotic lawn mower arm of Segway, has been named as the world’s No.1 brand for wire-free robotic lawn mower sales volume by global analytics company Euromonitor International. The accreditation affirms Navimow’s status as a leader in the robotic mowing sector.

Sales were measured across all applicable channels throughout 2024, including Amazon, DTC stores, dealer shops and offline merchandise stores. Euromonitor defines a wire-free boundary robotic lawn mower as a machine used for both residential and commercial applications that operates without the need for a physical boundary wire for navigation, typically by adopting technologies such as UWB, Virtual, RTK or 3D Lidar.

Segway first entered the market in 2022 with the launch of the Navimow H Series. This was followed by the second-generation i Series in 2024, and most recently, the release of the X3 Series earlier this year.

Commenting on the news, George Ren, CEO of Segway Navimow BU, said: “A simple, wire-free setup process, alongside outstanding reliability and performance, has driven Navimow sales ever since the H Series launched three years ago.

We’re incredibly proud of this achievement and the Segway Navimow team will continue striving for success, ensuring we innovate to meet the evolving needs of consumers and offer a precise, userfriendly mowing experience.”

Graham Gilbert, Vice President Consulting at Euromonitor International, added: “I would like to congratulate Navimow on its outstanding market performance in 2024 in wire free robotic lawn mower sector globally. We scanned the wire free robotic lawn mower market and generated competitive

landscape insights through a variety of methods, including expert interviews, in-store visits, and desk research. Based on the research findings, Navimow is the global NO.1 brand measured in terms of total brand sales volume in units of wire free robotic lawn mower in 2024.”

Barrus, one of the UK’s leading importers and distributors, recently launched a new e-commerce website for Segway Navimow robotic mowers in the UK. Visit uknavimow.com to find your nearest stockist, access product information or purchase the Navimow i105e.

Building & Facilities Management editorial content covers all the major FM areas of interest within the workplace and the built environment.

This includes industry developments, company news, case studies and application stories, product news as well as articles from leading authorities within the marketplace.

To find out more information about BFM Magazine or to subscribe, please visit www.bfmmagazine.co.uk

Utelogy and Poly Collaborate to Elevate Unified Technology Management with Continuous Poly Lens Support

Utelogy Corporation, a global leader in management, monitoring, control, automation, and analytics of AV and UC technologies for the connected workplace, today announces its integration with Poly Lens, a cloud-based device management solution. This collaboration with our longstanding Utelligence partner, HP|Poly, is set to transform AV management by enhancing the capabilities of Utelogy’s platform with advanced monitoring and control features supported by Poly Lens.

This partnership allows users of the Utelogy platform to leverage the Poly Lens API, enhancing operational functionalities across supported HP and Poly devices.

“We are excited to partner with Utelogy to bring enhanced monitoring and control capabilities to our users. By integrating the power of the

Poly Lens API’s with Utelogy’s platform, we are providing our customers with a seamless experience that ensures their systems are always optimised for performance and efficiency,” said Robert Manassero, Director of Software Product Management, HP Hybrid Systems. “This collaboration underscores our commitment to delivering innovative solutions that meet the evolving needs of the connected workplace.”

Users can now access detailed information about call status, device models, serial numbers, room and device identification, firmware versions, and overall device health and usage. This comprehensive monitoring ensures systems are optimised for performance and helps in proactive maintenance on all Poly Lens supported devices, including video, phone, and personal collaboration devices.

The integration extends Utelogy’s control over Poly devices, allowing remote OS updates, device reboots, and more direct management features through a single interface. These tools are crucial for maintaining the integrity and security of the AV systems, minimising downtime, and ensuring continuous operational efficiency.

“By integrating with Poly Lens, we are enhancing our commitment to providing a software-centric, hardwareagnostic platform that empowers organisations to fully harness their AV and UC investments,” said Nicole Corbin, VP of Product at Utelogy Corporation. “This partnership underscores our focus on sustainability and innovation, allowing our customers to manage their technology ecosystems remotely and proactively.”

Shining a Light on Rooftop Solar

Over recent years rooftop solar has proved to be one of the most cost effective and popular choices by businesses in terms of renewable generation.

Not only does it demonstrate a businesses’ green credentials, but it makes sound financial sense in taking a step towards reducing energy bills and transitioning to becoming a net zero business.

At the start of 2025, the UK has 18 GW of solar power deployed and in 2024 more than half of the UK electricity generation came from renewables, helped by a record-breaking year for solar. However, we have some way to go to meet the government’s ambitious targets of 81% reduction in emissions and 70 GW of deployed solar generation by 2035 – this would be a fourfold increase in the current solar capacity over the next ten years.

That said, we are going in the right direction, with more businesses investing in renewables and the introduction of enticing funding solutions and PPAs, allowing businesses to pay for solar energy generation at a much-reduced market rate, without the need for large upfront investment.

Schools, warehouses and car parks could be at the forefront of the solar revolution but helping to shine a light on what types of businesses may be ideal for solar (and the funding that comes with it) is David Woon, Net Zero Engineering Design Manager from leading Net Zero and Renewable Technologies Consultancy, Ennovus Solutions.

We asked David about what the perfect business for rooftop solar looks like and the pitfalls to look out for when seeking a partner to design and install it.

David, what sort of buildings would be your ideal project for rooftop solar?

Contrary to belief, any building with roof space can work, if designed and installed in the correct way. It is important to remember that each building is different, with a different energy requirement, and therefore a solar array should be designed specifically for each business – it isn’t necessarily a one solution fits all.

or if there is significant damage, then a roof condition survey (both pre and post installation) can be recommended for added peace of mind.

In our experience, building types that yield the highest energy and carbon savings are high energy users with a large building footprint such as manufacturers, leisure centres, swimming pools, and hotels outside of the city centre.

A common misconception is that you should avoid solar if your roof is made from certain material, but this isn’t always the case. There are of course roof types and coverings which naturally lend themselves well to the most cost-effective installations, such as low profile metal trapezoidal sheet roofs or flat roofs with a membrane covering; however, even slate roofs, which are sometimes avoided due to their fragile tile type, can still present a very good opportunity.

Before the installation on any roof, regardless of its age or visual condition, a structural survey will always be required. If a roof space has deteriorated

What hurdles do businesses encounter when looking to install rooftop solar?wrw

It is important that each step from the initial engagement through to the final commissioning is taken with care. As roof mounted solar is a construction project, all installations should also follow the CDM2015 regulations, which unfortunately doesn’t always happen within the industry.

Cost is often the biggest barrier, despite a well-designed solar array often having a payback period of less than 5 years (I’d say that is pretty good for a 25+ year asset lifespan); however, from a technical viability, the biggest hurdles to overcome are often the preinstallation compliance. These fall into three categories:

1. Grid Approval: Any installation greater than 16 A per phase (for a three phase system, this is equivalent to

11.04 kWp), will require a G99 application to the local distribution network operator, or DNO. This application ensures that the solar array can be safely connected to the existing network, and approval for systems above 16 A per phase must be sought before installation and commissioning. The application form requires technical information including the type of generation equipment, the protection settings, and key electrical parameters for the system. Alongside the ENA G99 application form, an electrical schematic must also be submitted. Any missing or incorrect information could lead to delays in the application process or even a rejection of the application. Once the network has done their required studies, they may need to apply some constraints to the system or request that network upgrades are needed prior to installation and commissioning for a safe connection – this can increase both the project cost and timescales.

2. Structural Survey: Before installation, the roof needs to be signed off by a qualified structural engineer or competent person to state that the roof structure is suitable to take the additional loading of the solar panels. If the roof is deemed to not be structurally sound, then often this can be a blocker as structural upgrades are very expensive. However, there are lighter weight options for roof mounted solar panels that can be explored as a much more costeffective solution compared to structural upgrades.

3. Planning Permission: Roof mounted solar panels don’t typically require an extensive planning process, provided they are designed within the permitted

development rights. Assuming the design meets permitted development, then only prior approval will be required for systems above 50 kWp, and any systems rated below 50 kW won’t need any engagement with the local planning authority.

Whilst this might seem like a lot to tick off as part of the pre-installation compliance, it is very important, and a good installation company should be able to do all of this on the client’s behalf. The good news is that all the above can run concurrently and will typically only take 2-3 months to be completed.

Are there funding options available?

Solar can be seen as an investment with a hefty price tag and only an option for businesses who are ‘cash rich’; however, with many different funding routes available this isn’t the case. Power Purchase Agreements (PPAs) are often the most popularised funding solution for solar. They are a long-term arrangement (often 20 years), whereby the client pays for the energy produced by the system at a much-reduced rate vs the grid electricity import. This provides long term energy security by locking in an agreed volume of energy (solar generation) at a rate below the market rate. As PPAs require no upfront capital

investment and the savings are greater than the repayments, this provides a business with immediate operational savings that can be reinvested into other areas of the business. Alternative funding options include Hire Purchase (HP) or Energy as a Service (EaaS), which are typically shorter-term arrangements, often 7-10 years.

How quickly can ROI be generated?

If deciding not to go down the funding route and opting for a capital investment then a well-designed roof mounted solar PV system will typically have a payback period of around 5 years, or sometimes even lower. This is even after factoring in the operation and maintenance costs, which should include an annual electrical servicing and inspection, as well as annual or biennial module cleaning depending on the location.

Understanding the maintenance requirements and ensuring that they have been considered within the design can help to further improve the ROI, even if the capital cost increases. For example, installing permanent fall protection and roof access alongside the solar array will reduce the operational spend as it mitigates the needs for temporary protection during the O&M phase.

www.ennovus.co.uk

It’s all about the flooring….

The Contract Flooring Association is the leading independent professional voice of the contract flooring industry. Members of the Association include specialist flooring contractors, manufacturers, distributors and consultants — both large and small, operating from locations throughout the UK. The CFA’s membership now accounts for a significant proportion of the UK’s commercial flooring market. Most of the UK’s largest and most well-known companies from throughout the flooring sector supply chain are CFA members. With such a high level of commitment from so many companies and individuals, the CFA has a wealth of resources at its fingertips. It is this breadth and depth of information that makes it so much more than just a trade association. The objectives of the CFA are to promote the highest standards of professionalism, safety and training while at the same time,

providing essential services and expert information to ensure the quality and productivity of our members’ businesses.

The CFA, in close association with the independently published Contract Flooring Journal—commonly referred to as our official journal— produces the following key publications to support and inform the flooring industry:

• CFA Guide to Contract Flooring – this unique reference guide is updated every 5 years and gives the latest information and best practice for the installation of common floorcovering types. Latest edition is 2022.

• CFA Members’ Handbook – is a directory of CFA member companies and gives confidence that you are selecting

professionals throughout the contract flooring supply chain (published annually in October). An online directory is available to search for CFA members by location or by flooring type at www.cfa.org.uk

• CFA Training Guide –offers the latest information and guidance about flooring training in the UK (published annually in March).

• CFA Guide to Sustainability – is the definitive source of the latest information about sustainability within the

Image kindly supplied by Veatu Flooring Ltd
Image kindly supplied by Polyflor Ltd

flooring industry (published annually in June).

In addition to providing up-todate information for the industry through publications, all of which are available to view and download in our downloads website page, the CFA also has various committees such as our Manufacturers/Distributors Committee working on a national basis for the benefit of the industry as a whole.

CHOOSE a CFA member

- the difference between success and a flooring failure

Flooring is a major element in most contracts and, with more products to choose from than ever before, obtaining the right installer has never been so important. Flooring is diverse and technically demanding: each product type has its own challenges and options in terms of installation specification. A quality contractor will know the correct adhesive for the flooring product, or the right primer for the subfloor and so will help maximise your investment and minimise flooring failures.

Architects, specifiers and main contractors require the quality of service, installation and support that CFA members can provide. Consequently, many public and private organisations and an increasing number of local authorities are now specifying that CFA members must be used. All our contractor members have passed the CFA membership vetting process and are annually audited to ensure that they continue to meet our membership criteria. They are all established quality companies offering high standards of installation. Through the CFA they all have access to up-to-date technical, environmental and quality Standards and all adhere to the Contractors’ Code of Conduct. The CFA provides members with a wealth of knowledge to assist with both flooring installation and

running a business, including:

• British Standard Institute (BSi) Codes of Practice

• Employment Law

• Health and Safety

• Technical support and advice including the CFA Guide to Contact Flooring

• Training

• Dispute resolution

• Site conditions toolkitsto ensure that the correct conditions are available on site for the installation of flooring projects.

• We have recently introduced two new support documents.

The first, Beyond Installation –Guidance on Underfloor Heating, provides advice and guidance in response to evolving standards that are set to significantly impact the underfloor heating (UFH) sector. It addresses the implications of these changes on the installation of key floor covering types: textile, resilient, and timber-based. The second document, Guidance Note on Moisture Measurement

– In-Situ Probe Method, is designed to support members with on-site moisture testing using this specific method. Partnering with a CFA member means working with trusted experts who consistently deliver highquality results. From preventing costly failures to achieving sustainability goals,

our vetted professionals provide the confidence you need for every installation. Being a CFA member is a mark of excellence, offering you peace of mind and the reassurance that you’re working with a reputable company.

The CFA is a leading trade association representing the Contract Flooring Industry. For more information, feel free to contact the CFA offices at 0115 941 1126, email us at info@cfa.org.uk, or visit our website at www.cfa.org.uk.

We also invite you to explore our online news portal at www.floorscape.org.uk, where you’ll find industry updates and insights. Don’t miss out— subscribe to the Floorscape newsletter for regular updates delivered right to your inbox! https://www.floorscape. org.uk/subscribe/

Image kindly supplied by Gerflor Flooring UK Ltd

Restoration experts deploy specialist systems on Dundee landmarks

Conservation experts are carefully cleaning some of Dundee’s most historic buildings and are gearing up for future projects in the city.

Pioneering local experts EcoGuard Scotland are using high-pressure steam superheated to 150 degrees C, using the cutting-edge Doff machine by Gloucestershire manufacturers Stonehealth.

The steam is the most gentle way of cleaning sensitive stonework, which can often be susceptible to a condition called spalling – the peeling away of the surface of sandstone which has been exposed to years of moisture and freeze-thaw cycles.

EcoGuard have recently deployed the technology on

buildings including the Custom House on Dock Street and, just this month, the former Dundee Savings Bank building in Princes Street.

Itself dating back to 1914, the old bank is now occupied by Alba Chiropractic Clinic, whose owners decided the building needed restoration work to its roof and façade.

Now complete, the project has given a new appearance to the old stonework, preserving and protecting it for future decades.

EcoGuard are now expecting to be involved in several more high-profile projects in and around the city in coming months.

“We’re delighted and honoured to be involved in

conserving the heritage of Dundee – the city’s historic building and landmarks,” said Matthew Allan of EcoGuard Scotland.

“Residents of Dundee who care about the heritage of this city can rest assured that the combination of our expertise, the machinery and the techniques we are deploying will ensure this stonework is restored and preserved extremely well.”

EcoGuard Scotland was set up 13 years ago by Matthew’s father Charlie, who still leads the small family team which constitutes the business.

Based in Monifieth, Dundee, the company is one of a select group of approved Doff users around the UK who are

licensed to use the machinery.

Stonehealth, based in Cam near Dursley in Gloucestershire, has recently launched the Doff III, the third iteration of its iconic superheated steam cleaning machine favoured by architects, specifiers and cleaning industry professionals in the UK and worldwide.

Company chairman Brian Crowe said: “It is always a pleasure to see our equipment being properly used on iconic buildings around the UK, supporting the conservation of our nation’s cultural heritage.

“Many local authorities, architects and other specifiers who are issuing contracts for the cleaning and restoration of old buildings are specifically requesting that

our equipment be used, as it is so highly regarded and renowned in the industry.

“We look forward to seeing the results of EcoGuard’s

Every CHSA member has signed our Code of Practice, which includes the Competition & Markets Authority’s Green Claims Code.

ongoing work in Dundee and will share in the pride of the people of the city as its historic landmarks return to their former glories.”

Hochiki Fire System Ensures Safety and Style at AU Vodka’s Stunning New HQ

AU Vodka, the rapidly expanding premium spirits brand renowned for its distinctive gold bottles, has selected a state-of-the-art fire detection system from Hochiki Europe for its impressive new head office in Swansea. The system, installed by South Wales-based fire safety and security specialists H3 Group, provides exceptional reliability and seamlessly integrates with the building’s ultra-modern design.

The new AU Vodka HQ is a testament to the brand’s ambitious vision and rapid growth. As widely reported in national media, the twostory facility is a unique and dynamic workspace designed to accommodate over 150 employees. Beyond sleek, contemporary offices and communal areas, the building boasts a bustling kitchen, a mini golf course, and even a maze, presenting a diverse range of fire safety requirements.

Tasked with safeguarding this prestigious and complex environment, AU Vodka entrusted the project to H3 Group, a long-standing partner of Hochiki Europe. H3 Group recognised the need for a fire detection system that not only offered unparalleled reliability but also complemented the building’s striking aesthetic.

Simon Goneso of H3 Group commented, “When we secured the AU Vodka contract, it was clear that we needed a fire safety solution that mirrored the brand’s commitment to quality and design. Hochiki’s ESP addressable range emerged as the ideal choice. We have consistently found

their devices to be exceptionally reliable, which is crucial in minimising the risk of false alarms within a busy and dynamic environment like AU Vodka’s headquarters. The ease of installation and maintenance offered by Hochiki’s systems is also a significant advantage for our engineers.”

The Hochiki ESP addressable system was specifically chosen for its high performance and its ability to blend seamlessly

with the contemporary architectural design of the AU Vodka offices. For a brand that places significant emphasis on visual appeal, the sleek and unobtrusive nature of Hochiki’s devices was a critical factor in the decision-making process.

Furthermore, the two-floor layout of the headquarters necessitated a robust and reliable networking capability. Hochiki’s system provides seamless communication

and control across the entire building, ensuring comprehensive fire safety coverage throughout all areas, from the main office spaces to the unique recreational facilities. This integrated approach guarantees that all zones are continuously monitored and protected.

The implementation of the Hochiki fire detection system by H3 Group ensures that AU Vodka’s innovative and creative hub in Swansea is equipped with a fire safety solution that is as reliable, stylish, and cutting-edge as the brand itself, providing peace of mind for employees and safeguarding the company’s valuable assets.

To read the full story and learn more about the ESP range, visit the Hochiki website

When to upgrade rather than just replace!

When a Facilities Manager is finding that they are having to replace a floor mounted sewage lifting station on a regular basis it is probably time to re-think and consider an upgrade!

In fact, when servicing a lifting station which is proving to be troublesome, it is probably time to contact a specialist and discuss the alternative options.

Typically, installations which suffer these sorts of problems are due to the

wrong equipment being originally specified. This is often due to a lack of understanding of the application being domestic, light commercial or commercial.

For example, a small business operating with a handful of people should not be serviced with a “domestic” unit.

These are generally only designed for occasional use and were never designed for continuous use and, unfortunately, the types of system abuse found in these situations.

A typical unit for these requirements could be provided from the Jung Pumpen Compli wastewater and sewage lifting station range, available from leading authorised UK distributor Pump Technology Ltd. These are generally recognised as the benchmark pumping solution for commercial and public buildings.

Economically, the initial extra outlay for a commercial pumping solution will quickly be recovered due to its extra

reliability, ease of installation and significant savings on emergency calls, all of which enhance client satisfaction.

It is worth bearing in mind that all mechanical equipment will need an inspection and service regime. However, there are numerous Jung Pumpen pump systems in operation that have been running quietly and efficiently for very many years with only minor attention, which is the perfect situation for the end user.

For example, the Jung Pumpen Compli 400 single phase sewage lifting station is suitable for up to three or four WC’s, urinals, and sinks. It is capable of pumping up to 6m discharge head. It is easy to retrofit as it features multiple inlet positions and heights, some infinitely variable to suit the site application. There is a 70mm free flow vortex impeller, or a cutter option for small bore pipes and high head requirements

up to 20m discharge head.

The Compli comes with its own control panel and is pre-set for the automatic operation of the pump. The panel incorporates a high-level alarm and volt free contacts for a BMS if required.

For detailed advice on how to upgrade any system speak to one of the experienced application engineers at the UK’s largest specialist waste water and sewage pumping experts Pump Technology Ltd.

Hexagon Theatre heat pump takes centre stage for Reading Council’s decarbonisation drive

Feasibility studies and design testing for an open loop ground source heat pump at Reading Borough Council’s The Hexagon theatre have paved the way for a new scheme that plays a significant part in the council’s 2030 decarbonisation plans.

Carbon Zero Consulting, an RSK Group company, has conducted the studies for a heating and cooling system to provide a peak heating demand of 500 kW and cooling demand of 440 kW, equivalent to the energy requirement for around 80 houses. The system will use an open loop ground source heat pump to supply year-round heating and cooling, supporting the council’s ambitions to decarbonise its buildings and progress sustainability practices across the organisation.

Carbon Zero Consulting Associate Technical Director Anna Hitchmough said: “Open loop systems extract heat from a flow of water taken from bodies of water such as underground aquifers, lakes, flooded mine workings, rivers and estuaries before returning the water to its source (nonconsumptive) or, more rarely, discharging the water to another location (consumptive). At this site, a non-consumptive scheme is used to sustainably extract heat from the chalk aquifer under the ground. A few degrees of heat is taken from the water and amplified by the heat pump before the water is returned to the aquifer without the loss of any volume. The temperature of the returned water quickly re-equilibrates in the aquifer.

“The chalk is an excellent source of groundwater, especially where a good

network of underground fractures is encountered. This means that a reliable source of groundwater is available. Testing of the aquifer during this project suggests that the aquifer is easily capable of providing the bulk of the theatre’s heating needs, and it is hoped that the scheme will be enlarged to heat the whole Minster Quarter redevelopment.”

Following the successful installation of a pair of boreholes, licensing has been sought from the Environment Agency for the abstraction and injection of groundwater into the system. Anna said: “We worked carefully with the client to reduce their risk by starting consultation with the Environment Agency early and progressing stages of drilling only once initial test results provided confidence that the scheme was likely to be economically viable. The

site is located above relatively shallow groundwater, which reduced the space available for reinjection. Therefore, a reinjection test was carried out on the first borehole drilled, which provided confidence that a single borehole doublet would be effective to recirculate the required flow of water into the chalk. These positive early results meant that the second borehole got the go ahead.”

Leader of Reading Borough Council Councillor Liz Terry said: “We are committed to using innovative ways to make our buildings carbon neutral for the future of Reading and its residents.

“The Hexagon is one of the first theatres to use water that is naturally running many metres below us to heat and cool the space to make it comfortable for audiences who come and watch the wide range of shows we have to offer.”

MEMBERS SPECIFY CFA

for sustainability support and advice on your flooring projects

Specifying CFA members for your flooring projects means you’ll be gaining a wealth of experience from vetted contractors with the knowledge and products to fulfil your specification with a sustainability criteria.

CFA members are part of a supply chain that includes specialist contract flooring contractors, manufacturers and distributors, all of whom promote the highest standards and expertise.

Get Ready for Simpler Recycling with OUTCO

New Waste Legislation for Businesses in England: What Facilities Managers Need to Know

Are you ready for Simpler Recycling? From the end of March 2025, many businesses will be facing new rules on waste and recycling as part of wider reforms to increase recycling rates and end the confusion over what can and can’t be recycled. From 31 March, businesses in England must separate waste into dry recyclables, food waste, and residual waste to comply with new government legislation. The changes aim to ensure that every business takes a consistent approach to what they collect and how they separate it, but it’s important not to be caught out by

the approaching deadline and to make sure that your organisation is ready.

At OUTCO, we’re helping businesses adapt to the new waste legislation by providing tailored waste management solutions. We are currently working with clients to provide dedicated recycling bins and waste management bins for their sites to improve waste segregation at the source.

Simpler Recycling –What you need to know

Under the new rules, businesses must separate each of following waste streams:

• Dry Recyclables: Including paper, cardboard, plastic, metal, and glass.

• Food Waste: All food waste must be collected separately if your business produces more than 5kg per week.

• Residual ‘Black Bin’ Waste: Any non-recyclable waste that does not fit into the above categories

According to government guidance, organisations “have a legal duty to take all reasonable steps to apply the waste hierarchy and the duty of care in line with Simpler Recycling”. Both landlords or waste management contractors

also have legal obligations to ensure separately collected dry recyclables are sent for recycling and that any residual waste is correctly managed. After the March deadline, the Environment Agency can issue compliance notices against organisations, landlords or responsible facilities management companies that are failing to separate waste in agreement with their waste collector.

The rules apply to all operations by “any business or workplace premises that generates waste that is similar in nature and composition to household waste”, including staff kitchens. The rules will apply to all organisations fitting these criteria, but ‘microfirms’ with fewer than ten full time employees have until 31st March 2027 to comply.

What is the objective of the changes?

Simpler Recycling is part of the government’s wider ‘Resources and Waste’ strategy and is designed to support Defra’s recycling target of 65%. Notably, the same approach is also coming to domestic waste, with local authorities currently working to introduce household waste collection services that also create the same pre-sorted, consistent waste streams.

By making businesses and households follow the same recycling rules, the reforms aim to ensure that the downstream processes – from collection, to sorting at recycling facilities, to reprocessing into new raw materials – become streamlined so that less waste has to be burned or sent to landfill. This is especially important as our capacity for landfill runs out, with costs for landfill disposal skyrocketing (as of April 1st, Landfill Tax is increasing significantly from

£103.70 to £126.50 per tonne).

The aim is also to reduce contamination of different types of waste to help maintain the quality and value of waste materials (for example, paper or card mixed with greasy food waste becomes virtually useless as feed stock).

At the same time, it’s important to note that organisations that produce packaged materials are also being incentivised by Extended Producer Responsibility legislation to create more easily recycled packaging materials – and to use less wasteful quantities of packaging materials. This process should mean that more of what organisations throw away as part of their operations will become easier to separate. As a result, more will go into recycling bins and less into residual waste.

For businesses working to comply with the new rules, this wider context is important as it means that your employees will become broadly familiar with the concept of different waste streams and in the habit of separating their waste, with the same principles and waste streams applying at home and at work. However, keeping things simple with the right bins for staff to use to separate waste helps your organisation comply with the specific requirements of your waste collection service and with the law.

OUTCO – helping you become a greener, more sustainable business

At OUTCO we’re helping clients adapt to the new waste regime by conducting site surveys to determine recycling and waste disposal requirements, before installing the suitable waste recycling and litter disposal units to make separation

simpler and more intuitive. OUTCO can also help with bulk waste removal and brokerage for efficient onward disposal via methods inline with any current and ongoing legislation, including appropriate recycling centres.

No one likes red tape and new regulations can prove disruptive. However, at OUTCO we’re committed to helping our clients take on emerging challenges while welcoming the opportunities presented by change. It’s important to recognise that embracing recycling and sustainable practices offers several advantages. Efficient recycling can help to save money by reducing waste disposal costs and potentially savings on raw materials. As many organisations seek to reduce their environmental impact – and demonstrate reductions in greenhouse gas emissions - recycling helps to conserves natural resources, reduce pollution, and cut CO2 emissions too.

Finally, being a more sustainable business is vital to how your customers and staff perceive your brand. As outdoor facilities management experts, so much of what we do at OUTCO is about helping our customers keep their sites looking their very best. By also committing to delivering practical and sustainable solutions in every aspect of our own operations – and by making your operations more sustainable too – we’re proud to work to enhance your reputation as a responsible business.

For more information on how OUTCO can support your organisation take on the challenge of Simpler Recycling contact us on 0800 0432 911 email enquiries@outco.co.uk or visit www.outco.co.uk

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