BFM April 2024

APRIL - 2024 www.bfmmagazine.co.uk building & facilities management

CLEANING & HYGIENE | HVAC | SUSTAINABILITY

Smart Spaces delivers the world’s first implementation of HID’s mobile credentials in Google Wallet at Workspace see pages 16-17

INSIDE:

A Fresh approach to Outsourcing calls to Leverage Scalability

see page 4

Procurement Essentials

How to build sustainability into procurement A sustainable procurement strategy reaches every corner of your supply chain, from sourcing and suppliers to materials and workers. Some examples of sustainable procurement include: •

purchasing electricity from renewable sources

•

using energy efficient technologies such as LED lighting

•

changing fleet vehicles to ultra-low emission vehicles (ULEV) or electric vehicles (EV)

•

using low carbon construction materials

As sustainability continues to grow in significance on the global agenda, it’s imperative to align your procurement strategy with the evolving values of stakeholders, customers, and employees.

Learn how building sustainability into procurement can help you achieve net zero: crowncommercial.gov.uk/procurement-essentials-cnz

On the cover: Smart Spaces delivers the world’s first implementation of HID’s mobile credentials in Google Wallet at Workspace

April 2024

BFM Team Business Development Director

James Scrivens

james@abbeypublishing.co.uk Production

Sarah Daviner

sarah@abbeypublishing.co.uk Accounts Manager

Katie Brehm

accounts@abbeypublishing.co.uk

see page 16-17

Contents News

4

A Fresh approach to Outsourcing calls to Leverage Scalability

16

Smart Spaces delivers the world’s first implementation of HID’s mobile credentials in Google Wallet at Workspace

Security & Access Control

Special Feature

18

Liftroller has partnered with 4 Cladding Services & Industar

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Reckitt Pro Solutions are proud to be offering exceptional cleaning and hygiene solutions for stronger businesses at Interclean 2024

Cleaning & Hygiene BFM is published digitally 10 times a year b ­ y Abbey Publishing Ltd. To receive a copy free of charge, contact our offices.

Tel: 01933 316931 Email: bfm@abbeypublishing.co.uk www.bfmmagazine.co.uk www.abbeypublishing.co.uk www.twitter.com/ BFM_Magazine

Subscriptions are available via www.bfmmagazine.co.uk/subscribe

HVAC

24

Innovative, High Performance Electric Infrared Heater for Industry and Commerce

26

Arco takes sustainability to new heights with huge rooftop solar installation

Sustainability

No part of this publication may be reproduced by any means without prior permission from the publishers.

The publishers do not accept any responsibility for, or necessarily agree with, any views expressed in articles, letters or supplied advertisements.

Some manufacturers and suppliers have made a contribution toward the cost of reproducing some photographs in this magazine.

All contents © Abbey Publishing Ltd 2017 ISSN: 1470-5281

Building & Facilities Management

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News

A Fresh approach to Outsourcing calls to Leverage Scalability

In the dynamic landscape of facilities management (FM), the ability to swiftly adapt to changing demands is key to success. For FM helpdesk managers looking to outsource calls, scalability emerges as a key driver in the decision making process, offering many benefits that resonate across operational efficiency, customer satisfaction, and bottom-line impact.

This is where Business Process Outsourcers (BPO) like Lemon Contact Centre excel, providing the scalability of agents that seamlessly meet your fluctuating needs and empower FM decision makers to navigate the ebb and flow of service requests with agility and precision.

Using state of the art technology and by leveraging their ‘real people, real conversations’ ethos, Lemon are able to expertly provide you with the additional resource that you need in order to grow your business. Operating around the clock, Lemon’s services can be utilised purely out-of-hours or as a full turnkey solution.

This flexibility will ensure that your FM helpdesks are always adequately equipped to handle varying call volumes, irrespective of peaks or troughs in demand.

With Lemon as your trusted contact centre you can say goodbye to both overstaffing, causing unnecessary expenses, and understaffing, compromising on the allimportant service quality. When 4

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outsourcing and faced with a sudden surge in requests or a lull in activity, FM helpdesks can seamlessly and efficiently scale their operations, ensuring optimal efficiency and cost-effectiveness.

By partnering with Lemon, a leading contact centre in the FM industry, you will

have the commitment of a 24-7-365 service, seamless communication and insightful reporting tools - the key to opening up fresh opportunities for generating revenue and expanding market reach.

Lemoncontactcentre.co.uk 0800 612 7595 Building & Facilities Management

The UK’s leading commercial heating manufacturer Providing a range of solutions to decarbonise heat

ECOMOD Heat Pumps

EVOMAX 2 Commercial Condensing Boilers

To view our full range of products visit:

idealheating.com

POD

Heat Interface Units

News

Creak-free flooring from West Fraser West Fraser’s CaberFloor P5 is a high-performance particleboard which is widely specified by developers, architects and self-builders due to its stability, durability and ease of installation. The high-density panels come in thicknesses of 18 or 22mm, in both square-edged or tongue and grooved profiles; the latter features profiles on all four sides to offer maximum flexibility. The precision-engineered edges ensure smooth and speedy installation while the tight-fitting joints eliminate creaking.

Choosing T&G CaberFloor P5 removes the need for intermediate noggins,

while ‘secret’ or hidden nailing or screws can be employed within the joints.

Alternatively, CaberFix Joint&Joist adhesive can be applied to the edges, further countering the risk of squeaks and creaks that blight traditional floorboards and many ply or particleboard decks. CaberFix D4 is also ideal for bonding flooring boards to both joists and tongue and groove joints and for sealing the board edges.

Available in lengths of 2400mm and 600mm wide, the floor panels, which are net carbon negative, are both FSC® (C012533) and CE-certified and are ideal

for humid environments, in residential as well as newbuild or retrofit applications.

Samples of all West Fraser construction panels, which are manufactured in Scotland, can be ordered on the website Uk. westfraser.com. Head to the housebuilder page on the website to download a selection of tools including a fully-interactive guide to all West Fraser products and a checklist to make sure you have everything you need for your build.

For further information, call 01786 812 921 or visit Uk.westfraser.com

Building & Facilities Management magazine covers all of the major FM areas of interest within the workplace and the built environment.

To subscribe to BFM magazine, please visit www.bfmmagazine.co.uk 6

News

Building & Facilities Management

La Brillante from Gaggia is Perfectly in Step with the Times

La Brillante is the brand-new, fully-automatic professional coffee machine from the iconic Gaggia Milano brand.

Gaggia Milano has created a new, fully-automatic coffee machine, La Brillante. The aesthetic appeal of its innovative and polished design is undeniable and beneath the surface, La Brillante embraces up-to-the-minute technologies that deliver peerless performance – and all within a conveniently compact footprint.

La Brillante delivers the freshest coffee experience, thanks to a combination of its proven coffee brewer and PrimeMilk - the ground-breaking milk foaming system. Together they provide temperature stability, a top-quality user

experience and unbeatable consistency, cup after cup.

Not only does La Brillante offer a wide drinks menu, which is accessible via the userfriendly 7-inch touchscreen, but also it provides professionals with ample opportunity to create individual recipes in response to the various needs and preferences of their customers. The screen interface is particularly intuitive when the machine is in ‘self-service’ mode.

The design of La Brillante isn’t simply skin-deep, it also facilitates cleaning and maintenance. Operators and staff alike benefit from features such as automated milk circuit cleaning cycles, the machine’s Energy Saving mode and built-

in troubleshooting video clips.

What’s more, the performance of La Brillante will soon be able to be monitored remotely, thanks to an advanced IoT telemetry system. This enables access to detailed information pertaining to alarms, in-cup quality, cleaning and much, much more.

Needless to say, La Brillante can also accept credit card payments. With La Brillante, from Gaggia, consumers in coffee shops, small hotels, and offices can enjoy the benefits of a highly efficient, reliable coffee solution, which is perfectly in step with the times.

La Brillante is now available in the UK. To find out more, please contact Andrew Barrow. andrew. barrow@evocagroup.com

News

Evoke Lighting and Cucumber Lighting Controls Collaborate to Illuminate Aspen Pumps Evoke Lighting, led by Neil Collins, and Cucumber Lighting Controls, under the guidance of Mark King, have united their expertise to brighten the facilities of Aspen Pumps, a leading player in the HVAC industry. This collaboration highlights a remarkable fusion of cutting-edge lighting solutions and user-friendly control systems, resulting in increased efficiency, lowered energy expenses, and a well-lit work environment.

During discussions with the Cucumber Lighting Controls team, Aspen Pumps expressed interest in transitioning to LED lighting, echoing the desires of many clients to shift from outdated, energy-draining lamps to modern LED luminaires.

Recognising Evoke Lighting’s proficiency in lighting solutions, Cucumber Lighting Controls promptly recommended their partnership. A joint on-site meeting involving all three companies was convened to chart the optimal path forward.

Evoke and Cucumber Lighting Controls seamlessly pooled their expertise to create a tailored lighting scheme aligned with Aspen Pumps’ specifications.

Simultaneously, Cucumber Lighting Controls devised a control solution to ensure efficient lighting usage across office and industrial spaces.

Richard Greenfield, Aspen Pumps’ facilities manager, praised the collaborative endeavour, remarking: “The lighting and lighting control upgrade spearheaded by Neil and his team, in collaboration with Cucumber Lighting Controls, has revolutionised our workspace. We are thrilled with the outcome and the notable 8

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enhancements in lighting quality and energy efficiency.”

The partnership between Evoke Lighting and Cucumber Lighting Controls extends beyond mere illumination; it embodies a dedication to innovation, sustainability, and client focus. Through their joint efforts, they have not only delivered Aspen Pumps with

a superior lighting solution but have also established a standard for forthcoming projects.

For more information about Evoke Lighting and Cucumber Lighting Controls, please visit: www.evokelightinguk.com/ www.cucumberlc.co.uk/ Building & Facilities Management

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Protect Monitor Control

Environmental monitoring experts and the AKCP partner for the UK & Eire.

Save Energy with AKCP Sensors Contact us for a FREE site survey or online demo to learn more about our industry leading environmental monitoring solutions and how they can help to reduce your energy costs. Scalable, with Ethernet and WiFi connectivity, over 20 sensor options for temperature, humidity, water leakage, airflow, AC and DC power, a 5 year warranty and automated email and SMS text alerts.

0800 030 6838 hello@serverroomenvironments.co.uk

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Cooling | Power | Fire | Racks | Monitoring

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IronmongeryDirect proud of its achievement in customer service Specialist supplier, IronmongeryDirect, has recently been awarded Inhouse Research’s Outstanding Achievement Award for Customer Satisfaction. The award is recognition of the company’s great work in providing consistently high customer service levels.

In-house Research is a specialist research and consultancy business focusing on the new build and construction industry.

The award is given to companies that achieve a Net Promoter Score (NPS) of 70 or above, based on customer feedback of the previous year. With a total of 1,200 of IronmongeryDirect’s customers surveyed, the supplier achieved a score of 71.1%. In fact, IronmongeryDirect has achieved an NPS score of above 70 for the last four years.

IronmongeryDirect is continually looking at ways in which to keep its customer services levels high. With this, in

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the last year, the company has introduced several initiatives.

This includes training six employees with the Guild of Architectural Ironmongers (GAI). This training ensures that there are staff on hand to answer technical queries with confidence and give customers knowledgeable advice.

In addition, the supplier has introduced a Trade Quotes service where IronmongeryDirect creates the paperwork for larger jobs. In terms of delivery, customers now have three options – same day delivery to selected postcodes in London and the South East, next day delivery (for orders placed before 9pm) and 2-working day delivery for £3.95 + VAT (or free for orders over £50 + VAT).

Click & Collect is also available from 6,500 pick up points.

Keri Bryce, Head of Sales & Marketing commented, “Our business goal is to always provide the best service to our customers at every stage of their purchase. It’s great to

see so many of our customers happy with the service that we offer. This has also been shown through the excellent Trustpilot reviews we receive.

We are incredibly proud to have been awarded this recognition and look forward to continually striving to offer the best customer service in the industry.”

Tom Weston, Chief Executive at In-House Research commented, “Gaining 2024 Outstanding Achievement Award for Customer Satisfaction is testament to IronmongeryDirect’s dedication to this part of its business – it’s a great accomplishment.”

IronmongeryDirect is a leading specialist supplier of ironmongery to the trade. With over 18,000 products in stock for next day delivery, including everything from hinges, locks and security devices to specialist fire door hardware.

To find out more about IronmongeryDirect, please visit: www.IronmongeryDirect.co.uk.

Building & Facilities Management

When a building is finished, that’s just the beginning

CLEANING AND PRESENTING

Regardless of the difficulty, our engineers can access all areas of buildings to carry out repair, maintenance and cleaning work

PTSG is the UK’s leading supplier of specialist services to ensure buildings remain safe, compliant, clean and maintained – in ALL areas.

PTSG operates five independent business divisions, delivering a full portfolio of specialist services for buildings in all sectors. This ensures they remain in the same first-class condition as when they were built – from ancient monuments to iconic skyscrapers.

Ask us about what we offer in all five of our business divisions.

01977 668771

info@ptsg.co.uk

ptsg.co.uk

News

Pump Technology Ltd Sponsors London Broncos Pump Technology Ltd, one of the UK’s largest supplier of wastewater and sewage pumping systems, has completed a sponsorship deal with Rugby League’s London Broncos.

The Pump Technology Ltd logo will now feature on the back of the team’s shirts and will also feature on pitch-side boards and various other promotional media associated with the club.

Ever since Jeremy Brownlee, the company’s Chairman and an ex rugby player himself, founded Pump Technology Ltd over thirty years ago they have supported and been involved with rugby in all its forms, from youth sides right up to the professional game.

In fact, they are now a major supporter of the London Irish Foundation (who were instrumental in making this deal work) and who they support in the community they work with. LIF also intend to regularly run charity events at the Broncos games.

Jonathan Barker, Pump Technology Ltd’s MD comments: “We are excited to have been able to secure the backof-the-shirts spot and know that this will increase our brand visibility across the media.

We look forward to a long and successful relationship with London Broncos, utilising this to

develop our work in the community with our friends at the London Irish Foundation”.

About London Broncos - London Broncos RL is a professional Rugby League Team in the South East of England, based in West London but with fans across the South of England and beyond. The club plays in the Super League, the highest tier of British Professional RL, and is well known for its

successful Women’s team and Lion’s Development Programme which aims to integrate the sport into local schools and develop the next generation of Elite Rugby League talent in the South of England.

Head of Commercial, Mark Kemp, says “We are delighted to have Jeremy, Jonathan & all

the guys at Pump Technology involved with us through this sponsorship. We would like to thank Andy and his team at the London Irish Foundation for the introduction and bringing this partnership together and we are all looking forward to working together over the coming season and beyond”.

Pump Technology Ltd specialises in supplying equipment from all of the major wastewater and sewage pumping manufacturers and hold extensive stocks in their Aldermaston warehouses.

The group also incudes – LeeSan (Marine Sanitation), Pegasus Pumps (Custom Tank Manufacturers), Pump Technology Services Ltd (Pump Commissioning and Servicing) and Cinderella UK (UK distributors of Cinderella Incineration Toilets).

Pump Technology Ltd www.pumptechnology.co.uk 0118 9821 555

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Building & Facilities Management

Wastewater & Sewage Pumps & Systems CALL FOR TECHNICAL ASSISTANCE

0118 9821 555 WC Pump System

Wastewater Pump System

Sewage Lifting Station

Building & Facilities Management editorial content covers all the major FM areas of interest within the workplace and the built environment.

This includes industry developments, company news, case studies and application stories, product news as well as articles from leading authorities within the marketplace.

Pumping Station

Submersible Pumps

To find out more information about BFM Magazine or to subscribe, please visit www.bfmmagazine.co.uk

0118 9821 555

www.pumptechnology.co.uk support@pumptechnology.co.uk

News

THUNDER: Clivet PRESENTS the full inverter REVERSIBLE heat pump from 40 to 85 kW with natural refrigerant R-290 Thunder, the new energyefficient air-cooled reversible heat pump with natural refrigerant R-290

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Thunder is an innovative solution since it is designed with full-inverter technology on latest-generation scroll compressors and axial fans.

It offers maximum energy efficiency and thanks to the use of R-290, a natural and ecological refrigerant (GWP = 3) that can be used in the long term as it is fully compliant with the European regulation on fluorinated F-Gas (517/2014), it contributes to the reduction of the direct and indirect greenhouse effect.

Thunder is available in the 40 to 85 kW capacity range and is characterised by high performances, application versatility and extended operating limits.

Top performance The unit achieves outstanding performances for medium temperature applications: with a seasonal efficiency in heating SCOP (W55) up to 3,63 the unit far exceeds the minimum requirements of the Ecodesign (ErP) directive.

Application versatility The Thunder guarantees heating, cooling and domestic hot water production up to 75°C and an operating range in heating from -20°C to +42°C ambient air.

Thunder is perfect both for meeting the minimum requirements for new buildings and for use in refurbishment due to its ability to produce hot water at high temperatures, making it suitable for use as an alternative and replacement for boilers, in combination with classic radiator systems.

Thanks to the careful design, the unit delivers a heat capacity very close to the nominal data, even at very Building & Facilities Management

News cold outside air temperatures.

Maximum silence Thunder offers 3 acoustic levels, without varying the size of the unit: ⁃ Acoustic configuration with compressor soundproofing (SC): basic version; ⁃ Silenced acoustic configuration (LN): from -2 to -4 dB (A) less compared to SC version; ⁃ Super-silenced acoustic configuration (EN): from -6 to -10 dB (A) less compared to SC version Safety Thunder is designed in full compliance with European safety standards, and additional safety measures such as the ATEX gas leak detector sensor and extraction

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fan are installed as standard.

All components are suitable for the use of R-290 refrigerant.

Modularity Thunder is designed for modularity and dedicated hydraulic connections simplify and speed up the installation phase. Up to 6 units can be hydraulically connected in parallel and up to 16 units can be managed in a local network.

Thunder has the highest power/ footprint ratio on the market for this type of product due to the possibility of close installation between several modules.

Combinations can also take place between units of different power ratings, and the system obtained by combining several modules retains the strengths of the single module but multiplies

its advantages: greater reliability, simplified handling and installation, quick and easy maintenance, scalability, and redundant operation.

Product manager Giuseppe Barreca comments: “Thunder is the optimal solution for pursuing the European decarbonisation goals of the coming years.

Thanks to the use of an ultra-low GWP refrigerant such as propane (R-290), and the very high levels of efficiency obtained by adopting full-inverter technology, the unit contributes to the reduction of both direct and indirect greenhouse gas emissions, while guaranteeing maximum comfort and application flexibility.” www.clivetgroup.co.uk

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Security & Access Control

Smart Spaces delivers the world’s first implementation of HID’s mobile credentials in Google Wallet at Workspace

Mobile access control integration makes entry to The Light Bulb building effortless for customers

Smart Spaces announces today that it has partnered with trusted identity provider, HID, to make access to Workspace’s The Light Bulb building in South West London fast, simple and secure by making door access credentials available in Google Wallet for all SME customers who lease offices and studios at the centre.

Today, any registered Android smartphone user can gain quick and seamless access to

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Security & Access Control

The Light Bulb by holding their device near any NFC-enabled HID Signo reader, with doors then opening automatically.

Smart Spaces is the first HID Technology Partner to carry out such a Google Wallet integration project, with Workspace the first customer in the world to benefit from this innovative technical collaboration.

A FTSE 250 company, Workspace owns and manages 4.6 million sq. ft. of flexible office space across 76 locations in London - home to some of the Capital’s brightest young companies who rent and design their own space

and join a vibrant community of other businesses.

Chris Boultwood, Workspace’s Head of Technology, says, “Our customers are agile, ambitious SMEs who are digitally savvy, and we know how much they appreciate having ease of access to the building with just their phones. We’re always looking to make their experience as seamless as possible and the HID/Google Wallet door access is a natural step forward at The Light Bulb. We’re now excited to start rolling this out across other London locations.”

Smart Spaces’ OS is used

by Workspace’s customers to

Building & Facilities Management

Security & Access Control

not only access the building, but to book meeting rooms and receive information about events and activities happening onsite, with the software branded MyWorkspace.

Unlike issuing traditional plastic RFID access cards, shifting to digital offers selfservice plus the seamless provisioning of credentials, making it far easier for all concerned – Workspace’s customers as well as onsite facility management staff.

“This partnership highlights our commitment to providing a wider range of secure and convenient mobile experiences for workspaces for all types of end users– from SMEs to larger enterprises. As we diversify and expand our mobile solutions portfolio globally, stay tuned to see more Google Wallet integrations in the coming year,” Sanjit Bardhan, HID’s Vice President & Head of Global Mobile Business. www.twitter.com/BFM_Magazine

Smart Spaces’ goal is to be the world’s leading smart building operating system for commercial real estate. Winners of the Santander Technology Business of the Year in 2023, a raft of prestigious projects in the UK now use its software which has put London centre stage of global smart building implementations.

Dan Drogman, Smart Spaces’ Chief Executive

Officer, says, “At Smart Spaces, we continuously strive to provide the best possible user experience for our customers. The ‘tap and go’ functionality and convenience offered by Google Wallet provides this seamlessly. We’re delighted we’re the first to offer this to our customers.”

For more information, click here.

Security & Access Control

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Special Feature

Liftroller has partnered with 4 Cladding Services & Industar

They will bring Liftroller’s innovative material-loading products to the UK market.

Making them available to hire as well as buy.

The Bergen-based Liftroller has a suite of products. They make loading and unloading building materials into city projects easier. They also make it much safer.

The orange Liftroller platforms allow cranes & telehandlers to place loads onto them. You can then roll the loads into the building using the E Wagon.

What is the Liftroller system?

The Liftroller system is modular in its approach to safety and includes: • Liftroller Wall – a landing platform to get material in and out of high-rise windows • Liftroller Table – a limitless extension to the Liftroller Wall to create storage & unloading bays within the building

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Special Feature

• Liftroller E Wagon – a remote control-operated trolley for moving goods around the site As well as the above, Liftroller have developed the Liftroller Floor.

This is a landing platform for use on new build sites where

you are not restricted to window and aperture openings.

How can Liftroller benefit me?

The Liftroller is the most effective way of getting large volumes of materials into buildings with multiple storeys.

Building & Facilities Management

Special Feature The materials usually arrive by crane lorry in any case, so instead of temporarily storing them on the ground or hoisting them onto a goods trolley, it is much quicker to move the materials directly from the back of the lorry straight through a window on the destination floor.

With the Liftroller you simply use existing openings in the façade. On renovation projects, you do not have to cut large openings or expand window apertures to get materials on site.

Don’t forget, when using an outside construction lift you often have to wait your turn until the lift is free. That takes up unnecessary time.

How long does Liftroller take to install?

The Liftroller is made from aluminium and is therefore both sturdy and light.

It is made up of 10 components which on their own are easy to carry to the floor where they will be used.

Assembly takes less than half an hour. It is so simple that you do not have to hire an external installer.

Bet it costs a fortune?

Taking a real-life example…

Before a contractor started using Liftroller, they were using a construction lift which could carry 32 plasterboard sheets and 2 people.

In addition, the contractor had 4 operatives on the ground floor, plus 4 workers on the upper floor where the plasterboard was destined to be.

32 plasterboard sheets were shifted every 10 minutes by 10 workers.

With Liftroller: 80 sheets are shifted in 10 minutes by 2 workers.

This is resulted in saving 192 hours that could be spent fitting the sheets rather than carrying them.

But what about larger refurbishment projects?

Imagine having to load 2,800 packs of building material up 3 stories for a building conversion project. www.twitter.com/BFM_Magazine

Before using Liftroller, it took around 20 minutes for each pack of materials to reach their required destination.

Why 20 minutes?

Three workers per pack of materials were needed due to steep ramps to and from the lift.

They often had to wait for the lift to be freed up before they could move their materials.

With Liftroller, the contractors saved 2,520 hours.

So, who are 4 Cladding Services & Industar?

For over 20 years, 4 Cladding Services found

success representing VIAVAC Vacuum Lifting BV by hiring and selling vacuum lifters.

These include composite sandwich panel vacuum lifters and glass vacuum lifters.

The business now operates a hire fleet of over 200 vacuum lifters. This experience provides a great foundation. The Liftroller rental fleet can grow in the UK on the back of this platform.

Industar on the other hand represents Verhagen Leiden BV electric tow tugs here in the UK. These products are designed to increase safety and make it easier to move heavy & bulky loads around workplaces & construction sites.

Special feature

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Cleaning & Hygiene

Reckitt Pro Solutions are proud to be offering exceptional cleaning and hygiene solutions for stronger businesses at Interclean 2024

Reckitt Pro Solutions are proud to be presenting at Interclean 2024 (1417th May) and will be bringing their portfolio of internationally recognised cleaning and hygiene brands to Stand 403 in Hall 11.

Reckitt Pro Solutions will be bringing the latest research results, information and best practice recommendations for cleaning and hygiene in commercial spaces and demonstrating the role efficient and effective products have in helping create cleaning and hygiene protocols that support stronger businesses.

Jonathan Weiss, Commercial Director for Global Business Solutions EUANZ at Reckitt Pro Solutions, shared his excitement for the event and the opportunities that it presents: “Interclean is one of the most significant dates in the calendar, and it presents an opportunity for us to deliver the latest hygiene research and thinking as well as talk to businesses about the cleaning needs of their spaces along with the hygiene needs of staff and customers.”

“We will be at Stand 403 consulting with attendees and discussing how to strengthen businesses through efficient and effective hygiene and cleaning protocols. At the stand, Reckitt Pro Solutions will be demonstrating how their exceptional hygiene solutions help create stronger businesses.”

Dettol, the globally trusted liquid soap brand, will have a range of products at the Show including their first ever hand 20

Cleaning & Hygiene

wash formulated specifically for professional use: Dettol Pro Cleanse Liquid Hand Wash.

Key features and benefits of Dettol Pro Cleanse Liquid Hand Wash include: • Antibacterial formula boosting hygiene standards • Available in 5L refill units for facility-wide use • Compatible with manual and automatic dispensers • Saves plastic waste when using 5L liquid hand wash • Suitable for frequent use and helps protect against dryness, due to the presence

of moisturising liquid • User-friendly with a light, pleasant fragrance Pro Cleanse currently have a great ongoing offer available via certain UK distributors: • Pro Cleanse 5L refills: Buy 2 and get a free Dettol dispenser Offers are available while stocks last, and all pricing and promotions remain at the sole discretion of the distributor.

For all enquiries and further information, please contact us at prosolutions@reckitt.com.

Alongside Dettol, the Finish

Building & Facilities Management

Cleaning & Hygiene Professional range will also be a key focus. Specifically formulated for professional dishwashers, Office and HoReCa businesses can improve the experiences of staff and customers alike, strengthening the business with efficacious machine cleaning.

Finish Professional liquid detergents, tablets and glass wash deliver efficient, effective and powerful washing, creating hygienic and clean tableware that, combined with Rinse Aid, has a streak-free finish.

• Positive customer experiences, and some repeat business, depends on high standards. Our research has shown that: 52% of diners rank dirty glasses as a turn-off • 45% of office workers cite unclean dishes as their top kitchen complaint • 56% of patrons do

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not return to a bar that has dirty glassware Alongside Finish Professional, the latest Air Wick range will also be on the stand at Interclean 2024. Products on show will include newer additions such as Air Wick 24/7 Active Fresh which is the brand’s first aerosol-free, automatic air freshener and has a 95% naturally derived formula free from dyes and propellants.

Last but not least, the following Reckitt Pro Solutions brands will also be present at the Show, demonstrating their value in strengthening businesses through efficient and effective cleaning.

• Vanish helps create clean carpets, combatting dirt buildup and neutralising trapped odour which in turns helps to improve customers’ perception of cleanliness within the facility

• Harpic provides germ control in bathrooms, helping to enhance hygiene standards.

• Cillit Bang unclogs drains, breaks up limescale and clears grease in professional settings, keeping them clear of soilage.

• Mr Sheen works with wood, glass, metal or plastic and is renowned for creating clean surfaces and tables that shine, creating a visibly clean environment for patrons and protecting an establishment’s brand image.

Reckitt Pro Solutions continues to innovate with science-backed products that help protect workspaces, and businesses, through exceptional cleaning and hygiene protocols that are efficacious and efficient, getting results that contribute to the development of stronger businesses.

Cleaning & Hygiene

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Cleaning & Hygiene

An opportunity not to be missed: CHSA Bursary offers financial support for students! £6,000 over three years for four successful applicants

The Cleaning & Hygiene Suppliers Association has launched its 2024 search for the successful applicants of its Undergraduate Bursary.

Four talented young people will each receive £6,000 during their university career.

Since it was first awarded in 2016 in its current form, 21 young people have benefitted from the financial support offered by the Bursary. It has made it possible for them to engage fully in their university careers, paying for books and study materials, field trips and club memberships.

It has also provided the freedom to enjoy the full range of social opportunities.

David Garcia, Vice President of the CHSA and the driving force behind the bursary explained: “The bursary can make a huge difference to students’ experiences of

university. Their resources are often limited, and we are proud to be able to help, giving them the additional money they need to make the very most of the wonderful opportunities offered by university.

“I am very much looking forward to meeting the 2024 cohort of talented applicants but not the difficult process of selecting the final four!”

The £6,000 Bursary is paid in three installments, £2,000 paid at the start of each academic year or for the first three years if the degree is four years or longer.

The CHSA Undergraduate Bursary is open only to the children of employees of CHSA members. Applicants must be 18 years or over on 1 September 2024 and commencing their higher education studies

this autumn. They will be assessed according to need, worthiness, endeavour and overall performance.

Each successful applicant will also bring something unique, their ‘x-factor’.

Applying is simple. Eligible young people need to visit the CHSA website and click on the link on the Bursary page. The form includes a 400-word statement. It is advisable to draft the statement prior to accessing the form.

The closing date for applications is Friday 28 June 2024. Shortlisted applicants need to be available to meet the judging panel, to be led by CHSA Vice President David Garcia, in July 2024. The successful applicants will be notified by the end of August 2024. www.chsa.co.uk

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Cleaning & Hygiene

Building & Facilities Management

Sustainability

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Sustainability

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HVAC

Innovative, High Performance Electric Infrared Heater for Industry and Commerce • • • • • •

eSchwank S-18000 is the most powerful electric infrared heater of its kind with 3-stage modulation, 6, 12 and 18 kilowatts long service life due to reliable infraGlow heating elements service-friendly design climate neutral heating with green electricity possible specially developed for industrial applications

The heating specialist Schwank has added another climate-neutral product to its portfolio, by launching an innovative, powerful, electric infrared heater. The new device has been specially developed to meet the demanding requirements of industrial and commercial buildings with regard to the Net-Zero Emission goals. With a heating output of 18 kW, the electric infrared heater eSchwank S-18000 is so powerful that even very high buildings can be heated comfortably, economically and, if PV electricity is available, 100% environmentally friendly.

In contrast to commercially available electric infrared heaters with quartz or halogen heating element, the electric infrared heater from Schwank has robust, efficient heating elements named infraGlow, which operate at high surface temperatures of approx. 800 degrees Celsius. According to the manufacturer, their service life is around ten times longer than that of the quartz elements that are often used. At the same time, the eSchwank S-18000 does not generate any potentially harmful light source for the eyes, which could occur with quartz or halogen 24

HVAC

heating elements. This is a significant product advantage, especially in spots where employees work stationary, for long periods of time.

Proof that the eSchwank S-18000 is designed for a long service life is its ease of maintenance. For instance, the heating elements can be replaced in just a few minutes if necessary. The water spray protected device can also be complemented with other useful features. For example, a protective grille is available for applications in sports facilities, a ModBuscompatible control system can be used for integration into a Building Management System (BMS) and Schwank offers special mounting brackets for the installation on walls.

The 3-step version of the eSchwank S-18000 is controlled via the SchwankControl or via a higher-level Building Management System (BMS).

On the electrical side, each device has its own relay box

including electrical contactors.

Overall, the decades of experience in the field of infrared heating are reflected in the design. The fire-aluminised and therefore corrosionresistant and sturdy housing of the new eSchwank S-18000 has a double-shell design extending far over the heating elements. In this way, Schwank achieves to produce a heat cushion on the underside of the appliance that is important for a high infrared yield. The three-step modulating control can realise 6, 12 and, at full power, 18 kW. This means that the eSchwank S-18000 can also economically cover the heat demand that is actually required during transitional periods. The device’s dimensions and low weight take into account typical building features such as sprinkler spacing or ceiling loads. This means that the eSchwank S-18000 can usually replace existing gas-fired appliances on a one-for-one refurbishment. www.schwankgroup.com Building & Facilities Management

Sustainability

Arco takes sustainability to new heights with huge rooftop solar installation

Arco, the UK’s leading safety company, has further demonstrated its responsible approach to sustainability by installing more than 2,300 solar panels on the rooftop of its National Distribution Centre in Hull.

The National Distribution Centre (NDC) is the first of several Arco sites across the UK that will benefit from rooftop solar energy, as the company moves away from a dependency on fossil fuels.

Similar installations are planned for Arco Safety Centres at Bracknell in Berkshire, Eccleshall in Staffordshire, and Linlithgow in West Lothian, as well as the Arco Clothing Centre in Preston, Lancashire.

Guy Bruce, Arco’s chief executive, said: “At Arco, we’re looking at every aspect of our business to see how we can reduce our impact on the planet.

“As part of our responsible

From left: Guy Bruce, Arco chief executive; Neil Dodds, Arco general counsel & company secretary; and Tom Thurling, managing director of Heatsource Direct, take a closer look at the solar panels on the roof of the National Distribution Centre in Hull.

approach to sustainability, we are constantly finding ways to improve the energy and carbon efficiency of our operations, including the use

of renewable energy sources, intelligent LED lighting systems and low-emission vehicles.

“Renewable energy is an important part of our goal of

The completed solar panel installation on the roof of Arco’s National Distribution Centre in Hull.

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Building & Facilities Management

Sustainability

achieving net zero emissions by 2045, and just one way in which we are taking action to secure a safer tomorrow for businesses, people and the planet.”

The 425,000 sq ft NDC is Arco’s main storage and distribution centre, holding up to 40,000 pallets and servicing up to 10,000 orders a day, maintaining the company’s excellent service to customers.

The 2,352 solar panels have been installed by renewable energy specialist Heatsource

Direct over the past few weeks, and from next month (May) they will provide about 50 per cent of the NDC’s power demand.

The panels will generate around 780,922 kWh of energy a year, roughly the same as the annual power consumption of 289 houses.

This will mean an annual CO2 reduction of around 182,276kg, equivalent to planting 7,291 trees each year. i Tom Thurling, managing director of Heatsource Direct,

said: “It’s fantastic to see a nationally recognised company putting renewable energy at the forefront of their agenda.

“By moving away from traditional sources of energy, Arco will save money on their electricity bills, while also significantly reducing their carbon footprint, something that’s becoming ever more important for large companies.”

Read more about how Arco is taking action for a safer tomorrow.

The Public Sector Sustainability Association (PSSA) provides a professional association and network for all those working in the Public Sector who have a common interest in sustainability.

For more information on joining, please visit www.pssa.info www.twitter.com/BFM_Magazine

Sustainability

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Sustainability

Trident Building Consultancy teams up with UKGBC to deliver bespoke sustainability training

AN environmentally conscious surveying practice is putting sustainability at the heart of its service provision with the creation of a new, bespoke internal training course.

Trident Building Consultancy has joined forces with the UK Green Building Council (UKGBC) to create a unique course which is aimed at upskilling every building surveyor and project manager working in the business.

The move bucks the industry trend of having a specialist sustainability individual or small team within a practice that provide advice and input into specific projects.

By providing the training across the whole of the business, Trident is ensuring sustainability and reducing Greenhouse Gas emissions is at the forefront of every survey and project it undertakes, helping clients to minimise their impact on the environment.

Managing director Dan Roe said the initiative came about because sustainability is the highest topic on everyone’s agenda, particularly clients.

The first cohort, comprising of Trident’s senior leaders, has already got started on the programme, with the business aiming to roll out further training to the remainder of Trident’s surveyors over the next year.

Mr Roe said: “Many surveying practices and building consultancies have gone down the route of recruiting a small number of in-house staff or small teams that specialise in sustainability.

“Whereas we would never rule that out, we want to go beyond that and upskill all of our existing client-facing workforce. We already have a good knowledge 28

Sustainability

and experience of sustainability such as energy performance and how to make buildings more efficient, but we want to turn that into a much wider knowledge so we can advise our clients more comprehensively.

“We’re trying to embed sustainability in everything thing we do. A building surveyor’s mindset was traditionally always to fix buildings, but we now want our surveyors not just to be looking at how we repair buildings but how we make them more energy efficient, too. It is a bit of a mindset change and the training programme we’ve developed is designed to facilitate that.”

The training course has been developed in partnership with UKGBC, a membership organisation established to transform the sustainability of the built environment.

It comprises of online and classroom-based training delivered by experts from the UKGBC, covering topics

such as ESG and the built environment, decarbonising buildings, and how net zero strategies can be integrated into commercial retrofits.

Mr Roe said it was fantastic to be working with the UKGBC which he described as ‘a leading authority on making buildings more sustainable’.

“They have more than 700 members who are all extremely passionate about the subject,” he said.

“They lobby government on policy and are at the coalface of developing sustainable solutions that enable people and nature to thrive side-by-side.

“Partnering with them for this training means we’re in great hands.”

Trident Building Consultancy has nine offices across the UK and Ireland, including Birmingham, Bristol, Dublin, Edinburgh, Glasgow, Leeds, Liverpool, London, and Manchester.

Building & Facilities Management

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BECOME A CORPORATE MEMBER OF THE PSSA The Public Sector Sustainability Association (PSSA) provides a professional association and network for all those working in the Public Sector who have a common interest in sustainability. The aim of the association is to bring together a wide group of people working across all areas of the Public Sector – to help educate, train, support and connect as we work towards a more sustainable future.

Becoming a Corporate Member of the Public Sector Sustainability Association highlights your organisations commitment to sustainability and offers a unique platform to reach our membership of committed and influential sustainability professionals in Government, Local Authorities, NHS, Education and Housing Associations. The PSSA offers a single level of Corporate Membership, providing a fantastic opportunity to gain recognition and exposure with our Public Sector membership.

MEMBERSHIP BENEFITS • • • • • • • • • •

Comprehensive listing in Suppliers Directory Unlimited opportunity to supply press releases, articles & news to feature on PSSA website One release for inclusion in monthly Newsletter Opportunity to promote your own events/webinars/training courses to PSSA members Logo on PSSA homepage as ‘Corporate Member’ of the PSSA Introductory email sent to our members as the latest Corporate Member of the PSSA Logo - ‘Corporate Member of the PSSA’ to use on your own websites/materials Potential to conduct research/surveys through the PSSA 3 x Full Page Advertisements within either Energy Manager magazine or Building & Facilities Management magazine 2 x Advertising Banners to appear on the PSSA Newsletter

WHAT DOES IT COST The current rate to become a Corporate Member of the PSSA is £1,495+VAT per annum.

Interested in becoming a Corporate Member of the PSSA? Get in touch today - call us on 01933 316931 or email us at corporate@pssa.info

www.pssa.info