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Elliott wins £30M contract with Education Funding Agency Elliott, part of the Algeco Scotsman Group, world leader in modular space solutions has been awarded a contract of over £30M by the Education Funding Agency (EFA), an executive agency of the Department for Education.


lliott will serve as the main contractor in the Priority School Building Programme Modular Primary Schools procurement scheme and will be responsible for building up to 10 new schools to accommodate around 3,000 pupils across Southern England. As part of the scheme Elliott will be responsible for building a new school on each of the existing sites using a modular construction solution. CEO of Elliott, Lee Jon Newman, said “I am extremely proud and pleased to have been awarded this highly prestigious Government contract to provide new schools using our modern methods of off-site construction. With the Elliott Hybrid and Ibex construction solutions

we can reduce the build programme considerably allowing each of the schools to take a much earlier occupation of their new building than if they were using traditional methods of construction. This contract strengthens our presence and credibility in government programmes.” Elliott has over 50 years experience of providing permanent and temporary building solutions with a strong reputation in the education sector. Algeco Scotsman is the leading global business services provider focused on modular space, secure

portable storage solutions, and remote workforce accommodation management. Headquartered in Baltimore, Algeco Scotsman has operations in 28 countries with a modular fleet of approximately 300,000 units. The company operates as Williams Scotsman and Target Logistics in North America, Algeco in Europe, Elliott in the United Kingdom, Ausco in Australia, Portacom in New Zealand, and Algeco Chengdong in China.

Ideal Response signs exclusive deal with BioSweep Ideal Response signs a 6 year agreement with BioSweep to use their technology across the United Kingdom. As part of the agreement, Ideal Response has exclusive rights to the use of BioSweep technology in Kent, South East England.


ioSweep is an extremely effective technology for eradicating malodours, bacteria, viruses, pathogens, VOCs, and for suppressing mould spores. The major benefit to using BioSweep isshorter decontamination time frames, which in turn can reduce costs compared to traditional systems.

Benefits of using BioSweep Technology: • • • •

Permanent results Environmentally safe Proven technology Non-corrosive (unlike simple ozone generators used elsewhere) • Will not blanch or harm fabrics • Allows for quicker recovery and reentry of insured property’s

Some of the applications that BioSweep can be used for: • Fire/smoke odour removal 4


• • • • • • • •

Mould/mildew abatement MRSA/C-diff/staff eradication Bacteria/virus mitigation ANY odour eradication Vehicle recovery Contents remediation on-site Whole building bio-sanitation Allergen suppression

“There exists a huge opportunity with BioSweep. The further we reach out,the more we realise people have not heard about us. I am proud of Ideal Response’s significant accomplishments and growth over the past few years, and expect BioSweep to add further strength and depth to their services.” Said Roark McMaster Owner, BioSweep Javid Ibrahim, Managing Director, The Ideal Group commented: “BioSweep is an impressive piece of technology that adds considerable value to services provided by Ideal Response but more

importantly, it provides additional peace of mind to our customers.”

About Ideal Response Ideal Response is an emergency response specialist, providing property cleanup, repair and restoration services to properties damaged by fire, flooding, trauma and other unexpected disasters. From our humble beginnings as a domestic cleaning company, Ideal Response has grown to become one of the UK’s largest contractors in emergency response, disaster recovery, environmental management and property repair and cleaning. For further information, please visit: Building & Facilities Management – May 2016


New video: Portakabin produces short film following construction of challenging building project at Royal Stoke Hospital


ortakabin, the UK’s leading supplier of modular buildings, has produced a short film about how a highly complex, 4,200sqm ward and theatre building was constructed at Royal Stoke University Hospital in less than four months to help meet the increasing demand for orthopaedic services. The video, which can be viewed here: – royal-stoke-hospital-details.html – is a fly through the £13.5 million building showing the clean air theatres for all orthopaedic procedures, recovery room, ward bays and single ensuite rooms. It features interviews with a director of University of North Midlands NHS Trust and one of the ward managers providing a clinical perspective of the new building. Commenting on the film, Robert Snook, Director and General Manager of Portakabin Hire Division, said, “We believe this project will really change perceptions about just what can be achieved with modular construction – in an extremely short timescale and on a highly constrained hospital site. The success of this project allowed the Trust to have its new orthopaedics unit up and running more quickly, to

meet the increasing demand for services and enhance patients’ experience.” “This was a very challenging project in terms of scale, logistics, difficult access for vehicles and the extremely close proximity of existing wards which had to remain operational throughout.” “Constructed to permanent standards, the building will be in use for five years, giving the Trust much greater flexibility as the facilities can be removed or adapted if service needs change.” The facility has been designed to provide excellent light, space, décor and infection control and was installed by Portakabin immediately adjacent to the main hospital, with minimal impact on service provision. The building structure was delivered as 124 modules which were installed in a carefully planned operation complete with wall finishes, internal partitioning, mechanical and electrical services and flooring already in place. This approach further reduced work and disruption on this busy hospital site. Modular construction is a fast and

flexible way for healthcare providers to expand or relocate services, particularly on constrained sites. The hiring of buildings also allows projects to be funded cost effectively from revenue rather than capital budget streams, giving NHS trusts much greater flexibility to meet changing local needs. You can view the video here: http:// or for further information about interim buildings for healthcare projects, visit, email or call 0845 401 0010.

GasSafe Europe build team for growth


asSafe Europe, the UK’s leading provider of carbon monoxide (CO) and smoke alarm testing products, has appointed Philippa Coates as its new commercial manager. Philippa joins the team with responsibility for building and managing client relationships and helping to maximise sales opportunities. The appointment comes on the back of a surge in demand for GasSafe Europe’s products following a recent change in legislation that now requires private sector landlords to have working and fully tested smoke and Carbon monoxide (CO) alarms in all properties. Philippa has more than 25 years’ experience in customer relations and joins the business from HSBC’s Commercial Banking team where she spent nearly nine years in the bank’s customer relationship team. John Stones, managing director and founder of GasSafe Europe Ltd,



comments: “We’re delighted to have Philippa on board as she brings a wealth of experience and will help us further improve the service we offer our customers as we grow the business. She’s hit the ground running and is already proving to be a great asset to the business and our customers.” In October 2015, new legislation was introduced that requires private landlords to have working and regularly tested smoke and CO alarms in all rented properties. Tests are required at the start of all new tenancies and during regular property inspections, with those not abiding by the regulations facing fines of up to £5,000. The new legislation is expected to help prevent up to 26 deaths and 670 injuries a year. To help landlords and homeowners meet the new legislation, multi award winning, patented, Detectagas® has been specifically designed to check the

battery and sensor in alarms in one test by injecting a specific and safe level of test gas into a specially designed transparent cover over the alarm. Safe and easy to use, the test kit is widely available and set to help landlords meet new legislative requirements. For more information, visit Building & Facilities Management – May 2016

There are an estimated 20 million workstations in the UK and the typical office worker accounts for 20 metres of exposed cabling – that’s 400 million metres! On average, 500 trips occur daily in UK workplaces – some have devastating consequences and cable hazards are a common cause. The HSE tells us that over 2.1 million work days were lost in 2015 due to slips, trips and falls – many absences were in excess of 3 days. Overloaded socket blocks and/or damaged cables can create electric shock and fire risks. Socket blocks and associated cable clutter can be impossible to clean around, creating breeding grounds for dust mite allergens. Accidents, injuries plus the costs of lost productivity and compensation claims from cable hazard incidents are almost entirely preventable. The dangers can easily be resolved by applying cable management products which simply fit around trailing cables and socket blocks – requiring no electrical competence to install thus minimizing costs further.

That’s why D-Line have organised the 'Cable Safety at Work Campaign' ( It aims to highlight awareness of these potential risks by pointing out extensive legislation surrounding employer/employee responsibilities regarding trips and falls in the workplace, going on to look at what should be being done - with a recommended minimum of regular risk assessments - by working with Health and Safety professionals, Facilities Managers, businesses, public bodies, installers and wholesale suppliers to make all workplaces safer and cleaner. D-Line, award winning cable management experts, have offered their extensive range of affordable, fastfitting cable-management solutions for over 10 years – now in 26 countries. These solutions minimise trip and tug hazards, facilitate tidy cable routing, make socket blocks less accessible (minimising overloading and disconnection risks) and save time retrieving fallen cables – Take a trip to the website ( to see what they can do for your business.

Trailing cables can be very costly…


More top names secured


ith the return of UK Construction Week just around the corner, more and more industry leaders continue to sign up to exhibit at this year’s event, which will be held at the Birmingham NEC on 18 – 20 October. One of the most reputable names exhibiting this year is JCB, showcasing its products at the Build Show. JCB is one of the world’s top three manufacturers of construction equipment and has a range of over 300 machines that are sold across 150 countries. Also joining JCB at UK Construction Week will be the UK’s largest multi-channel supplier of trade tools Screwfix. Nicola Bagworth, General Manager at JCB Industry commented: “We are looking forward to exhibiting at the Build Show and highlighting the unique benefits of JCB’s telescopic forklift, the JCB Teletruk. It’s a platform to show the time and space saving benefits this innovative product offers the industry.” The Civils Expo will see one of the worlds top civil engineering companies CEMEX exhibit. In the UK, CEMEX

generates around £775 million in annual sales and the company has more than 40,000 employees worldwide. Civils expo is the UK’s only event dedicated to civil engineering and construction and will bring together leading suppliers of technologies, systems and products required in the civil sector. The UK’s leading manufacturer of ceramic tiling Johnson Tiles is exhibiting at this year’s Surface & Materials Show. With over 100 years of experience in the industry the company is well versed in providing solutions for customers and its team of technical experts will be on hand to do so over the course of the show. Another historic company taking part in UK Construction Week is timber provider Vandecasteele. Exhibiting at this year’s Timber Expo, Vandecasteele was formed in 1883 and is now Europe’s premier timber stockist with vast quantities, specifications and species available. Richard Morey, Group Events Director at Media 10, commented: “This year’s event is set to be our best to date and we’re delighted to be able to announce so many big names. A host of prestigious firms will be taking to the stage across the nine shows, including some of the

most recognizable brands from the UK, Ireland and Europe. Visitors will benefit from the wealth of products and expert knowledge on display as well as the huge potential to network with fellow industry professionals.” Consisting of Timber Expo, Build Show, Civils Expo, Plant & Machinery Live, Energy 2016, Smart Buildings 2016, Surface & Materials Show, HVAC 2016 and Grand Designs Live, UK Construction Week will span five halls of the NEC catering for the entire spectrum of the industry from architect to installer. In addition to these prestigious exhibitors, UK Construction Week will also benefit from the support of industry leading from trade associations such as the Royal Institute of British Architects (RIBA), TRADA, the Builders Merchants Federation (BMF), the Construction Products Association (CPA) and the Chartered Institute of Builders (CIOB) to name but a few. UK Construction Week is on course to deliver a relevant, useful and profitable show experience for all who attend. For more information please visit or follow @UK_CW on Twitter.

EuroCar Parts opens 10,000 sq ft Warwick branch


uro Car Parts (ECP), the UK’s number one distributor of car parts, has opened a new 10,000 sq ft (929 sq m) branch in Warwick as it continues its UK expansion. The Warwick branch employs 20 staff members with over 100 years’ combined experience in the automotive industry. Six vans will provide 30 minute deliveries within Warwick, 45 minute deliveries to Leamington and deliveries to Stratford and Southam within 60 minutes. The branch will offer access to 15,000 product lines daily, with frequent stock replenishment from ECP’s National Distribution Centre in Tamworth. Customers can also take advantage of ECP’s Click & Collect service at the new branch, along with a battery recycling facility. Sukhpal Singh Ahluwalia, Chairman of ECP, comments: “We are excited to be able to bring the Euro Car Parts



offer into the Warwick area, providing an outstanding service from point of order to receipt of parts and an equally excellent reversed logistics process. “Warwick will provide a full onestop-shop offering of bodyshop, workshop parts, consumables and workshop Equipment Solutions.” ECP is continuing its rapid expansion programme, investing considerably in new branches in strategic national and local locations to provide faster delivery times for its customers. From 2017, ECP’s network of over 200 UK branches will be served from its new 1 million sq ft (92,900 sq m) national

distribution centre, currently being developed at Birch Coppice, Tamworth. Euro Car Parts, Warwick Unit 14 Hiron Way Warwick CV34 5WP Building & Facilities Management – May 2016

When working at height, your life depends on the quality of your safety gear. Whether you’re inspecting a new installation or maintaining a high rise. That’s why Arco products go through a strict 5 Stage Product Assurance Process. And why we’re the only safety distributor to have a UKAS accredited testing lab. Because when lives are at stake, there’s no room for doubt.


Gorilla Tape UKWSL appoints new sticks with TV Logistics Manager


orilla Tape goes from strength to strength with the next phase of its heavyweight TV advertising campaign which restarts in April 2016, alongside Gorilla Glue. Following the success of previous campaigns, the brand is sticking with TV as a medium with a run of 10, 20 and 30 second adverts over 2016, which saw its return last month across a breadth of channels, including Dave, Sky Sports and Discovery and many more. Using the iconic ‘Gorilla’ character once more, the adverts are part of a strategic above the line campaign which is also under-pinned with digital activity, radio and press across national titles. The ads can be seen across the whole of the UK and Republic of Ireland, demonstrating Gorilla Tape’s all-weather proposition in every region. Simon Damp, Managing Director of Gorilla Glue Europe said: “We first took Gorilla to the small screen in 2012 with a limited budget, which was a bold move but one that paid dividends for the brand. The objective of increasing brand penetration into major multiples has worked with the products now being stocked in B&Q, Wickes, Wilko and many more national retailers across the UK and Ireland, something which TV advertising has certainly helped us achieve. The brand has returned to TV from the start of 2016, so we would encourage retailers to maintain healthy stock levels in response to this.” With a buoyant adhesive and sealant market being seen across the UK, coupled with the increase in the homeowner DIY market, Gorilla Glue has also further enhanced its range with new and innovative products just launched at the Totally DIY Totally Tools show - Gorilla Grab Adhesive, Gorilla Heavy Duty Mounting Tape and Gorilla Super Glue Brush & Nozzle. Simon Damp added: “The Gorilla Glue brand has become synonymous with the Toughest Jobs and it is this strength and durability that only our product range possesses, that has ensured the brand is now a must have in any toolbox. I am really pleased with the way Gorilla Glue Europe has grown over the past year and look forward to continued growth through 2016 and beyond.”




KWSL is pleased to announce a new addition to the senior management team with the appointment of Helen Hall as Logistics Manager. Helen Hall has over 13 years’ logistical experience and has worked for a number of large waste management companies including Shanks Waste Management and Biffa Waste Services. As a Logistics Manager for UKWSL Helen will be responsible for managing projects within the team to drive stronger relationships through contractor management, strong negotiation and the development of the contractor base.

Commenting on her appointment Helen said: “Starting my new adventure at UKWSL as the Logistics Manager is an exciting career step for me, I am thrilled to be joining such a vibrant and dynamic business.” Chris Giscombe, Managing Director, UKWSL, said: “We believe Helen’s experience and expertise will ensure she is successful in what is a very important role within UKWSL. We are delighted to welcome Helen to the team and we look forward to working with her!” For further information visit

MCP Management Consultants Ltd. Wins Prestigious Queen’s Award for Enterprise


CP, the Solihull based consultancy, providing Asset Management consulting and training services, is celebrating the the award of the UK’s highest accolade for business success – The Queen’s Award for Enterprise: International Trade 2016. The Award recognises MCP’s growing export success to 50 countries worldwide, with recent significant increase in sales to North America, Asia, Europe and the UAE where a complex Change Management programme for Dubai Airports has been completed. Their extensive portfolio of business improvement consultancy and training services has allowed MCP to support national and multinational blue-chip organisations’ drives to improve performance and reduce cost. Peter Gagg, Managing Director said: “We’re honoured to have been recognised for our contribution to International Trade. For the next five years, we can display the emblem with pride and to further our success in the

UK and overseas.” “We would like to thank our dedicated staff, clients and suppliers for all their support in helping us to achieve the Queen’s Award” Peter Gagg, MD said Peter, “This honour is a reflection of the strong principles established by the founders of the company. Winning the Queen’s Award marks a change in the business and reflects the commitment of our employees, associates and clients who supported the company throughout this time.”

Building & Facilities Management – May 2016

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CRITICAL POWER : When it matters most


The top 10 things to consider when looking at Lithium-ion batteries


he myriad of choices to be made from a facilities management perspective regarding effective energy management means it can be confusing as to which route or decision to make. One such area is establishing an effective uninterruptible power supply (UPS) to ensure business continuity and assured uptime. While many aspects of technology for uninterruptible power supplies have rapidly advanced, one that is still firmly rooted in a traditional approach is batteries. In particular, lead acid batteries still feature as a dominant and essential part of any typical energy storage mechanic within a UPS operation. Surprisingly, there has been little evolution in the battery arena for a number of decades, despite the significant advances in batteries for other electronic equipment, such as smart phones and vehicles. So the time is ripe for all the lessons learned in other technological environments, to spill over into the critical power world. Yes, Lithium-ion batteries are already having an impact, but what should you be considering when looking at the battery options? 1. Prime time – the desire for data, power and information is not going to disappear, in fact it is rapidly accelerating with a danger of exceeding capability. So, every data centre, infrastructure or building with critical power requirements has to be several steps in front and unfortunately traditional lead-acid battery options are increasingly going to struggle to meet this demand. 2. Significant capacity – delivering substantially more energy and power, Lithium-ion batteries are ideally positioned to cope with the rising energy requirements that many operations now expect of their battery support. 3. Space advantages – the power to space ratio that these batteries provide, taking up a third or less than conventional lead-acid batteries means a reduced UPS footprint and importantly weight, which in turn means spaces, can be used more effectively. 4. Reduction in cooling requirements – their smaller size also translates into reduced cooling requirements resulting in more flexibility of where to 12







install and also the associated costs of extensive cooling. Reduced sensitivity – temperature fluctuations have limited effect on lithium-ion battery life, with them being able to withstand significantly wider temperatures ranges. Increased visibility – more sophisticated battery monitoring systems means energy storage and the battery’s health can be checked and potentially predict UPS failures. Extensive life expectancy – the cost of battery replacement (which can be costly and potentially include extraction and installation costs alongside the hardware, not to mention system down time) can be significantly reduced as Lithiumion batteries are expected to last far more than the usual 10 years. Reliability of energy – a UPS battery needs to kick in quickly just when you need it, and kick in with quite some power and only really for a relatively short period of time, until the generator establishes itself. This is contrary to how many other batteries operate, which is where the right Lithium-ion battery is ideally suited to meet this instant and strong demand. Lower total cost of ownership (TCO) – easily more competitive, Lithium-ion batteries may initially be more expensive to purchase, but as they last almost twice as long, ultimately their pay-back is assured. Plus as they are smaller, they save costs in terms of both the physical space they take up and their cooling requirements.

10. More environmentally friendly – obviously being recyclable and not containing hazardous materials is important, but in reality to give this a true view in terms of its environmental stance we need to consider the entire aspect of the Lithium-ion battery and their overall lower consumption of energy and cooling. This includes their requirement for less energy to keep them charged, plus they self-discharge at a lower rate than lead acid batteries. Granted, it is important to bear in mind the need to have a battery management system, which might potentially consume an equivalent amount in terms of energy. With ASHRAE and other organisations recommending increasing data centre temperatures to save on cooling costs, Lithium-ion batteries are likely to become a core aspect of uninterruptible power supplies, as they are much better suited to these warm environments than their traditional counterparts. In addition, the overall design of a data centre is likely to shift, as they may negate the need for separately climate controlled rooms completely, with them being installed alongside the UPS in the IT room. So, the times are changing and we are on the cusp of entering a new arena in terms of UPS installation and management and it will be interesting to see the ripple effect that the use of Lithium-ion batteries are going to create in data centre design. Martin Pearce Email: martin.pearce@ Building & Facilities Management – May 2016


Mitie awarded for ‘Outstanding Approach to Repairs and Maintenance’


itie, the facilities management company has been recognised for its ‘Outstanding Approach to Repairs and Maintenance’ at the 2016 UK Housing Awards (UKHA) for its repairs and maintenance contact with Golding Homes. Regarded as one of the most prestigious awards in the industry, the awards are now in their 20th year and recognise achievements across the social housing sector. Mitie’s Property Services business is currently working in partnership with Golding Homes as part of a 10 year repairs and maintenance contract to manage the housing association’s 6,000 properties across Kent. The innovative repairs and maintenance partnership delivered 66,000 repairs, improved customer satisfaction rates to 98.8 per cent, and provided £2.6m of planned maintenance improvements in its first three years. Under the Wholly Owned Subsidiary (WOS) model, the partnership has also

seen annual savings of £240,000, additional to cost efficiencies resulting from the WOS model. The partnership has also successfully rolled out the Health MOT roadshows across Kent providing a convenient, approachable and engaging method of undertaking a NHS Health Checks. Mathew Bishop, Director of Mitie Property Services commented: “This is a fantastic achievement for our teams who are doing a brilliant job at delivering the high-level repairs service our residents expect. “Our innovative partnership with

Golding Homes means that we are instrumental in driving cost effective solutions that both support the needs of the community and our client and we’re thrilled to have this recognised.” Find out more at

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Tel: 0115 941 1126 Email: Building & Facilities Management – May 2016




Changing demographics in the workplace Joint managing director of workplace consultant, Saracen Interiors, Michael Page, considers the shifting average age in the office and looks at what an older team means for those in charge of the facilities.


he Government has predicted that the changing age profile of the workforce will provide the most significant development in the UK labour market over the coming years. A third of workers will be 50 plus by 2020 and, within another 20 years, almost a quarter of the population will be aged 65 or over. This changing of the dynamic of the workforce is driven, in the main, by economics. Society needs older people to work longer. If more young people engage with higher education, there will be a gap and the pension contributions of the workforce will drop without older people to help out. Similarly, the increasing life expectancy age means that there is more pressure on those of working age to support retirees. Having a population that works until it’s older reduces the burden for everyone. So how can we make it easier and help to smooth the path of the older workers within the workplace? First, we need to listen to them. By canvassing the thoughts of older employees when considering a fit out, refurbishment or any changes to the office and its facilities, we will have a better idea of what suits them and how best to accommodate their needs. If we ask up front, before any planned changes commence, we have a good chance of getting it right for older members of staff. They may have preferences that differ from the younger members of the workforce and it’s all about striking a balance. There are also practical considerations: Is all signage clear? Is there good access to lifts and is the building easy to negotiate on the whole? Is there a varied mix of work stations, with desks at an appropriate height, comfortable seating and optimum lighting? An office environment will always be most effective if it is carefully planned to 14


suit everyone. If the environment takes into consideration the needs of disabled employees, for instance, the chances are it will be appropriate for all ages, taking into account all general health and safety requirements and the well being of the team. When planning office space, it’s good to make it as flexible as possible and work with the office manager to devise a variety of work stations, with hubs that support multi-generational teams, with all the said practical requirements met. Each generation learns from, and is brought on by, the other so it’s essential to avoid segregating older workers. All ages need to work together so that the older workers can trade their knowledge and experience with the younger workers and bring them on to the next level. When we create a more blended working place, it’s the experienced workers that set the tone and provide the example. They’re usually more loyal and reliable in the main and they’re more likely to have an indepth knowledge of the business. Our own industry is ready-primed to absorb its fair share of the older workers as it’s those individuals who tend to shine when it comes to work like building maintenance. There’s an argument that says we’re moving in a more technical

world where older workers, who are new to the industry, may struggle with the shift in emphasis to IT systems and webbased solutions – I think this considers the few rather than the many. The majority who want to work to retirement age and beyond still have the wit and enthusiasm to take on board such changes and we need to work closely with other departments like HR to ensure that a good level of training and support is in place for them. Maybe it’s because of the longevity of their service and the knowledge they have acquired along the way, but older workers tend to have a can-do attitude and a far more practical and pragmatic approach to the task in hand. They suit our industry well. It’s often said that age and experience trump education. By engaging a good mix of both, we’re welcoming exciting new times that can dish up a whole new productive vibe. Building & Facilities Management – May 2016

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On the Cover

Get to Know Your Energy for Greater Cost Reductions


ontrolling energy usage is increasingly crucial for competitiveness and compliance in both the public and private sectors.

At the heart of any energy management strategy is information, without it you are blind to the reduction opportunities. Rising energy costs are an identified risk, creating a serious need to increase investment in strategic energy management technology in order to ensure a competitive and compliant position. Spreadsheets just don’t cut the mustard any more. By managing and tracking your energy usage digitally through cloud based software you are able to; •

Track and manage costs

Confirm that actual usage matches invoiced costs

Profile usage to determine where to act on high usage or behavior traits of occupants that are not energy efficient.

Richard Hipkiss, Managing Director at digitalenergy believes energy efficiency will increasingly lie in software rather than hardware. Hipkiss says: “One of the most important requirements for any organisation is for consumption information to be presented as a meaningful metric. Quite often this means energy consumption relative to goods and service output. We believe energy efficiency will be driven more by software and less by equipment and plant. Organisations need to be able investigate their data easily in order to drive consumption down and more often than not we find they have significant amounts of energy consumption data available but no structure.”

digitalenergy has worked with leading names in manufacturing, construction, leisure, healthcare and local authorities, all of which were experiencing increasing energy consumption in line with growing output and growth. Mitigating the impact on both cost and the environment whilst helping to alleviate climate change were crucial drivers for these businesses against a backdrop of rising energy costs and an increase in compliance requirements. “Not all companies have the luxury of an Energy Manager” suggests Hipkiss, “And even those that do still need to work as a team. With digitalenergy software we bring together the needs of Facilities, Finance, Operations and IT into a single solution.” Where required the digitalenergy technical team works closely with in-house IT departments to integrate the energy solution with other systems to enable output of goods and services to be tracked in the same timeframe and boundary as energy. This enables reporting to both management and operational staff with meaningful representation. Where clients have multiple locations, digitalenergy ensures detailed monitoring is in place to enable measurement and verification of the outcome, thus allowing best practice to be shared often across very different sites.

Investment v Tangible results So what tangible results can investment into technology-based energy management systems give organisations? Hipkiss explains: “The role of software is to help clients understand investment decisions with greater clarity and most importantly verify their performance. “Structured energy data on demand, visibility and measurement of projects delivering annual cost reductions, increased stakeholder engagement throughout companies and the reduction of risk from compliance are all key benefits.” “Our mission is to empower positive change through greater intelligence in all organisations through the application of energy management software. We believe that all organisations have the scope to be more sustainable in their operation, where ever they are in their life cycle.”


on the cover

Building & Facilities Management – May 2016

On the Cover Know your energy with digitalenergy We have recognized that over the last 10 years of solution development that different companies have different needs. With our professional software framework a company can be provided with all of the tools in a simple cloud based format to be able to collect, analyse and take action on excessive energy consumption whilst also taking care of compliance requirements such as the Energy Saving Opportunities Scheme or the Carbon Reduction Commitment. For service providers a consultant edition enables energy management for multiple organisations to be transparently included within Facilities Management contracts. With simple measurement and verification designed in digitalenergy, you are able to determine whether an energy reduction project is successful or not, in real time. Of course, a key to successful energy reductions is having accessible data to analyse. Even with rapid advancements in Government smart metering programs there can still be a data gap. Extensive meter solution options are available to provide data strategy to companies large and small. Energy dashboards are becoming a more common site in company receptions to indicate energy consumption to staff and visitors. A dashboard should enable action by visualising the current situation to encourage viewers to behave in a certain way. At digitalenergy we can create dashboards as part of a specific energy campaign or just to encourage competition. In fact, at digitalenergy we are able to carry out bespoke development or connect (AaaS) energy management with your current Facilities Management software to meet the need of companies of all sizes. For more information


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Building & Facilities Management – May 2016

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Facilities for the Disabled

Making Drinking Water More Accessible With Vivreau’s DDA Module Stephen Charles, Managing Director, Vivreau


t’s been 11 years since the Disability Discrimination Act (DDA) was first introduced, so Facilities Managers will be well versed in the Building Regulations which require reasonable provision to be made for access to a building and the use of facilities within it. With over 10 million people in the UK registered as disabled, implementing the latest accessible facilities is an important consideration for today’s FM. With every business under pressure to comply with regulation and provide advanced facilities that meet the needs of all building users, it’s up to FMs to stay ahead of the game. Measures may already have been put in place to assist disabled building users such as wheelchair ramps, braille signs, hearing loops, light alerts etc. However, simple things like being able to get a glass of water will make the difference between a disabled building user feeling included and provided for, or not. The provision of drinking water comes under the ‘using facilities’ section of the Building Regulations/DDA guidance note which states that all facilities should be provided from the main floor and popular products should be made available on a mid-height shelf. It is therefore vital for Facilities Managers to consider drinking water systems in terms of DDA and in order to assist with this mission, Vivreau launched the DDA Module to work with its Vi tap drinking water system. Vivreau is part of the BRITA group. The company manufactures award winning drinking water systems from its base just outside London and boasts a client list that includes Michelin starred restaurants, five star hotels and a host of large corporate offices. Innovation has been at the heart of Vivreau’s ethos since its humble beginnings in the early 1990s. The Vi tap was created to address the issue of efficiency, and is capable of dispensing instant boiling hot and cold still and sparkling perfectly filtered water at the touch of a button, all from one beautifully-designed tap. Possessing sleek aesthetics to complement technologically advanced functions, it is suitable for a range of outlets and establishments due to its small footprint. Robust enough to deal with high demand, with an energy saving option and zero splash, the Vi tap is an 18

facilities for the disabled

asset of efficiency for the busy FM. Incorporating high performance ice bank refrigeration, the Vi tap is capable of delivering high quantities of chilled water per hour. The high spec boiler can also produce up to four cups of water per minute at over 95 degrees, the perfect temperature for tea! There is even an intelligent safety feature on the Vi tap which prevents boiling water from being dispensed by accident. Vivreau’s DDA Module has been created to complement the Vi tap, to address the needs of a variety of different types of customer within self-service operations, from cafes and coffee shops to conference centres and the workplace. The module has been designed for ease of use to gain access to the drinking water provision primarily from, but not limited to, a wheelchair location. The module is installed remotely from the Vi tap system and mounted at the most convenient position for use, to enable the user to safely access drinking water without having to reach over the appliance or boiling water dispense point. It can be mounted on a wall or the front of or underneath the worktop – the position of the module can be decided following a thorough feasibility study undertaken by the FM before installation. Once installed, customers will be able to place their glass, cup or mug on the drip tray before selecting their dispense option from the DDA Module. The still or sparkling, boiling or chilled water will then pour until the button is released. Providing facilities which enables all users to access water independently to hydrate can make a big difference to the day to day life

Stephen Charles

for those living with disabilities. Installing the DDA Module alongside Vivreau’s Vi tap or Vi tap Plus will position the businesses as not only DDA aware but also supportive of the needs of disabled users. The satisfaction of disabled building users will undoubtedly increase as a result of implementing the DDA Module by offering self-service drinking water provision for those that would otherwise have to be waited on by others. In addition to DDA considerations, the Vi tap is also hygienic, promoting a healthier workplace. Hygiene has been at the heart of each stage of the design process, from the dirt free touch pad, purposefully shallow drip tray (because your drinking water dispenser is not a sink) and the ability to fill water bottles without nozzle contact (no more bottle germs), to the removable dispense nozzle for cleaning. Implementing changes such as installing new equipment requires organisational commitment and FM’s have the opportunity to make a substantial difference by pitching inclusive equipment as a priority. Building & Facilities Management – May 2016

Facilities for the Disabled

Equip to change lives


esigning a couple of extra fittings into a space will ensure wheelchair-accessible toilets are fully compliant, not only with user requirements and Building Regulations, but equality law too. So advises Clos-o-Mat, Britain’s leading specialist of away-from-home assisted accessible toilets and washrooms. Under current Building Regulations Approved Document M, toilet accommodation needs to be suitable for ‘all people who use the building’. But conventional accessible toilets – as the Document recognises – do not meet everyone’s needs: potentially millions need more space and equipment. And under the Equality Act 2010 (replacement to the DDA), providers are required to make reasonable adjustments to the built environment that would otherwise place someone at a substantial disadvantage, and make those adjustments before they are demanded…. Installation of an adult-sized changing bench and hoist into a wheelchair-

accessible toilet helps ensure more inclusive compliance. And, often, no extra space is required: a wall-mounted changing bench will fold flush against away, and the hoist is ceiling mounted. Explains Kelvin Grimes, project manager at Clos-o-Mat: “For millions of disabled people, conventional wheelchair-accessible toilets aren’t suitable, as they need a carer to help them. So they are faced with stark choices: they don’t go somewhere, cut their trip short, or have to lie on the toilet floor to be changed. “In an ideal world, the space would be bigger – at least 12sq m – but we need to be realistic. If the required 12 sq m can be allocated in addition to a conventional wheelchair accessible toilet, and an ‘all-singing’ Changing Places assisted accessible toilet included, that’s great, but a fair compromise is to adapt the wheelchair accessible toilet and at least

put in an adult-sized changing bench. You wouldn’t expect to change a baby on the floor, so why a child or adult?” Clos-o-Mat is now Britain’s leading provider of accessible toilet facilities for disabled and elderly people, be it at home or away. Uniquely, in-house, the company can provide design advice, then supply all the equipment, if necessary install and commission it, and subsequently service & maintain it. Full project management can also be provided. This is reinforced with support services including CAD blocks, and sector-specific advisory white papers available for free on its website:

Changing the options for accessible toilets


aking ‘reasonable adjustments’ to the built environment to ensure compliance with the Equality Act is being made easier with the launch of a new solution for ‘away from home’ accessible toilets. Space To Change toilets plug the gap between conventional (Building Regulations Approved Document M 2013) wheelchair-accessible toilets, and the ‘desirable’, additional, larger and better equipped Changing Places+ toilets. The concept enables venues that are limited financially and/or on space to meet the needs of up to three million British children and adults who need changing and lifting facilities for their personal hygiene. It encompasses a 7m2+ (3m x 2.5m min) wheelchair-accessible toilet that further includes an adult-sized changing bench and a hoist. Space To Change has been developed with leading Changing Places campaigners and Clos-oMat (Britain’s leading supplier of disabled toilet solutions at home and away). Firefly Community, an online special needs community, will drive the campaign, supporting campaigners and raising awareness of the need for accessible Building & Facilities Management – May 2016

toilets that include height adjustable changing benches and hoists. “So often, venues and organisations say they understand the need for a Changing Places toilet, but, in existing buildings, as it should be provided in addition to other accessible toilets, they haven’t the extra space – 12m2 – or cannot afford the cost of potentially extensive building works to create the additional space, and the ancillaries and equipment,” explains campaigner Tony Clough. Adds fellow campaigner Sarah Brisdion, “Under the Equality Act, providers are required to make reasonable adjustments to the built environment to avoid situations where a disabled person would be at a ‘substantial’ disadvantage, BEFORE the person experiences difficulties. Not being able to access suitable toilets is, we believe, a substantial disadvantage. “In an ideal world, we would always prefer to have a Changing Places, but Space To Change gives a viable

alternative for providers constrained by space and/or money. Without these facilities, we either have to lie our loved one on the toilet floor – which you wouldn’t even expect to do with a baby – or we have to cut our trip short, or not go at all. Many wheelchair-accessible toilets are already big enough, so all that is required to create a Space To Change, which gives everything needed, is the addition of the changing bench and hoist!” Full details of the Space To Change concept, plus technical support, CAD blocks etc, can be found at and campaigns/space-to-change. Tel: 0161 969 1199, Email: facilities for the disabled



The Importance of an Effective Water Treatment Programme for Larger Heating Systems Craig Worth, National Sales Manager, BoilerMag


eating system treatment programmes for domestic properties are now commonplace as the benefits of increased efficiency and reduced maintenance costs are widely recognised. But they are arguably more important for larger buildings, where heating system failures in buildings such as hotels, municipal buildings, office blocks, and factories can be expensive in terms of commercial losses through building closure or on-going energy costs. For a large heating system to perform optimally, it’s imperative that an effective treatment programme is implemented to ward off issues that will put a system at risk. From the moment it is installed a heating system is at risk as water reacts with steel components. This corrosive process causes a build up a black sludge or magnetite, a black mud like substance which is an accumulation of fine ferrous particles of corrosion. Left unchecked this can cause problems including blocked heat exchangers and pipes, cold spots in radiators, damage to pumps and valves, and in some cases premature boiler failure. Over time, the system will also suffer from reduced efficiency, greater CO2 emissions, and higher energy and potentially huge capital investment on replacement parts such as boilers. The associated costs, such as loss of income due to a broken heating system, could be bigger still. Imagine the financial losses and brand damage which could result from having to close a hotel, factory, or other commercial workplace because of heating system failure. The benefits of good system treatment for larger heating systems are significant. Buildings such as hotels, public buildings and hospitals will not only benefit from business continuity, they’ll also reduce their energy bills and maintenance costs. In addition, there are huge environmental benefits associated with reduced energy use due to increased heating efficiency, including the reduction in carbon emissions and avoidance of boiler scrappage.

Good Practice for the Care and Maintenance of Heating Systems Whilst only guidance for domestic 20


properties, the latest update of Part L of the Building Regulations (April 2014), provides a good practice blueprint for measures that need to be taken in order to maximise the efficiency and circulation of hot water systems in all type of properties. It’s highly recommended that specifiers and building managers adopt a sensible approach to cleaning and protecting heating systems, to ensure that the health of larger hot water systems is maintained and protected in the long term. Existing systems should be correctly cleaned and flushed, before using an inhibitor chemical to prevent scale formation and the corrosion of metals. Finally, a filter should be fitted into the heating circuit to maintain the efficiency of the system and prolong its life. Even for new systems, it is good practice to install preventative measures such as filters to ensure that systems remain clean and efficient.

Cleaning a Larger Central Heating System Cleaning chemicals are essential for the effective removal of limescale deposits, installation debris, and magnetite. Good quality, high performance cleaning chemicals will display the Benchmark logo, which is a valuable endorsement of the product reputation and associated back up services. In addition to excellent lime scale and iron oxide dispersal rates, cleaning chemicals should be phosphate free to avoid damage to pumps and bearings.

Preventing Scale Formation and Metal Corrosion Inhibitors, also known as Protectors, have 2 jobs to do: to provide on-going protection against corrosion and scale. A high performance formula will maintain heating efficiency, and should be free from damaging or harmful chemicals such

as Borate and Phosphate. Again, good quality inhibitor chemicals will display the Benchmark logo, and must be BuildCert approved.

Magnetic Boiler Filters High performance magnetic filters are the most effective way of on-going prevention of the buildup of magnetite or black sludge in larger heating systems, reducing energy bills, reducing maintenance costs and increasing boiler life.

Water Testing To make it easier for heating engineers and contractors to assess the heating system water quality and recommend a treatment programme, “dip test” indicator strips can be used to test for cleaner levels in the system, allowing the engineer to check that dosage levels are sufficient for an effective flush, and if the flush has been successful or should be repeated. Similar strips can also be used to check the levels of inhibitor in the system, ensuring that the concentration is optimised at both pre and post dose stages. For a more detailed report, full laboratory water analysis services are also available, which provide vital information on scale forming capacity, levels of corrosion inhibitor present, contaminants present, and analysis of acidity, alkalinity and conductivity. As valuable data for installers, contractors, and facilities management companies, this information ensures that optimum treatment programs can be implemented, thereby protecting the boiler and enhancing heating system performance. Building & Facilities Management – May 2016


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HIP UK Heating Apprentice of the Year unveiled


inner of BBC’s The Apprentice and owner of ImpraGas, Joseph Valente was on hand to help crown the winner of the HIP UK Heating Apprentice of the Year competition at ADEY Professional Heating Solutions’ Head Office. The two-day grand final of the nationwide competition, now in its eighth year, was hosted by the event’s main sponsor ADEY, at its state-of-theart Training and Conference Centre. Organised by Heating Installers and Plumbers (HIP), the annual competition supports heating and plumbing apprentices entering the trade. The seven regional finalists had to complete an assignment to install a hot water cylinder, bar shower, system boiler, radiators, pipework and an ADEY MagnaClean Professional2 magnetic filter within the allotted 15 hours. An extremely high standard of work saw judges Tony Kite, Competition Judge, Glenn Schofield from Pegler Yorkshire, Glenn Stonehouse, Technical Sales and Training Support at ADEY Professional Heating Solutions and HIP Magazine Managing Editor and event organiser, Celia Matthews deliberate long and hard. The winner was eventually crowned as Jack Miller from Hull College. Ewan

McGregor from Chichester College was chosen as a well deserved runner up. A packed programme of speakers ran alongside the main competition which included a talk from special guest, Joseph Valente, followed by a question and answer session for visiting students who were able to gain valuable insight from The Apprentice winner’s experience in the HVAC sector. “When I heard my name announced, I was shocked but over the moon,” said Jack Miller. “It was a really tough two days but it’s been a fantastic competition to be involved in as it’s really tested the skills I’ve learnt so far at college.” “This is the third year we’ve been involved with the HIP UK Heating Apprentice of the Year competition, and it’s now well established as an excellent platform to showcase talent. The competition is getting tougher and tougher each year so it was a very difficult job for the judges to pick a winner,” said ADEY’s Chairman, Kelvin Stevens. “We were delighted Joseph was able to join us to announce the winner. He’s a fantastic role model for the students, and his support for apprenticeships within our industry has got to be a good thing.” Celia Matthews adds: “To have the

Joseph Valente, winner of The Apprentice 2015, Jack Miller, HIP UK Heating Apprentice of the Year and Kelvin Stevens, ADEY Chairman.

continued support of sponsors like ADEY has allowed us to grow the competition in the nine years it’s been running. “The improved standard is testament to the hard work the colleges put in to ensure their apprentices receive the very best training. All the finalists and their lecturers must be congratulated for even getting this far but a special mention must go to this year’s winner, Jack Miller.”

New biomass engineer appointment fuels re:heat growth


apidly growing Northumberland biomass energy specialist re:heat has made a key appointment to lead the servicing arm of its business. Terry Harvey is the firm’s new biomass engineer, having previously worked closely with re:heat while running his own heating business from Morpeth.  re:heat helps customers identify and buy the right biomass boilers for their needs and also works in designing systems, fuel supply logistics, faultfinding and problem resolution. Terry’s appointment is part of the Alnwick-based company’s overall expansion plans and recruitment drive over the next 12 months – a move that will see additional biomass heating experts join the existing team of six. He will cover an area across the North of England and throughout Scotland. “Part of my portfolio is to expand the servicing area of the business,” said Terry, who lives in Morpeth.



“I’m looking forward to building our new customer base, as well as developing the servicing side for both domestic and commercial customers who find themselves with a biomass boiler but without an experienced engineer who can provide servicing support. “re:heat has a strong track record of providing the service that renewable heating users need, ensuring they continue to see the benefits of switching from fossil fuels. I really want to focus on helping customers by making their boilers run as efficiently as possible.” Terry has over 10 years of experience in the construction industry, having run a successful heating business specialising in the installation, service and maintenance of energy efficient boiler systems. re:heat was founded in 2011 by Neil Harrison and Ben Tansey to assist businesses of all sizes to convert from fossil fuels to sustainable, low

carbon wood fuel heating systems. The firm has grown considerably in five years and in 2015 reported a turnover in excess of £3.8m. “We are dedicated specialists, committed to building long term relationships in a sector where there’s a general lack of expertise and a growing demand for the specific advantages renewable heating sources provide,” said Mr Harrison. For more information about re:heat go to

Building & Facilities Management – May 2016


Windhager helps company to reduce carbon footprint with large biomass installation


indhager has recently supplied a 720kW biomass heating system to a global manufacturer of process plant equipment, based in the UK. Charles Thompson Ltd. has installed three Windhager BioCABINS, each holding a 240kW BioWIN Excel Kaskade biomass system, at its headquarters in Rotherham. The new biomass system, installed by PC Kelly Plumbing & Heating, was chosen by the company to provide a sustainable, carbon neutral solution to heating the headquarters’ offices and factory whilst considerably reducing the cost to heat the large premises. The installation also helps the company to reduce its carbon footprint and achieve its environmental objectives. Windhager’s BioCABIN provides a comprehensive option for sustainably heating large commercial properties, using an off-site manufactured plant room. BioCABINs are designed to provide

a bespoke solution for each individual application and is created using a modular cascade system of Windhager’s established BioWIN Excel biomass boilers, as well as an integrated wood pellet fuel storage hopper to keep everything needed to operate the system under one roof. The unit is delivered to site fully equipped and ready to be connected to the mains heating supply for a quick and easy installation to reduce the overall time of an application.

Further information is available from Windhager UK on 01225 892211 email: or by visiting the company’s website at Windhager UK is supported by Vantage PR

Altecnic expands its Ireland operations


recision heating and plumbing component specialist, Altecnic Ltd, has strengthened its operations across the Irish Sea with the appointment of a familiar face as the company’s first Country Manager for Northern Ireland and the Republic of Ireland. Chris Reilly has been part of the plumbing and heating industry in Ireland for over 17 years and his appointment reflects the importance of the Irish market to Altecnic. In his new role Chris will reenforce the company’s dedication to providing market-leading support for customers. The move means Altecnic will have a fulltime employee based in the country for the very first time, signifying exciting times ahead for both the company and Chris. “With so many years in and around the HVAC industry in Ireland I’ve been fully aware of how well Altecnic is known in the market as a leading manufacturer of quality plumbing and heating products. Once the opportunity came along to join, I jumped at the chance,” Chris said. Originally from Bangor in Northern Ireland, Chris went on to graduate from Queen’s University in Belfast and now

Building & Facilities Management – May 2016

resides in County Kildare where he has lived for over 15 years. Chris commented, “I have a track record of working with OEM and distribution customers to solve issues, offer support and create a foundation for longterm partnerships. I look forward to using all of my experience with Altecnic Ltd. “My background has enabled me to become very technically trained on a wide range of HVAC products, and I am really looking forward to using this to offer support, technical assistance and new business development.” Chris also cites the strong relationship that Altecnic Ltd enjoys with the leading OEM and Trade customers across Ireland, together with the support offered by the company’s team at its head office in Stafford. “My eyes have really been opened to how strong the people are that we

have in place at our NDC in Staffordshire. This, together with our owners Caleffi having three dedicated manufacturing plants in Northern Italy, gives us the fantastic foundations to continue to grow our authentic, accredited, assured range of products.” Chris continued, “Caleffi are certainly recognised and respected in the Irish market for the highest quality approved plumbing and heating products. Working together with our manufacturing partners, including IMIT Controls, our reputation for reliability will continue to grow. For over 25 years, our customers have relied on us to provide high quality products and the service backup they need.” “I am really looking forward to the role and using my wealth of experience, knowledge and enthusiasm to continue to grow the highly respected and trusted Altecnic Ltd product portfolio,” he added. hvac


Health & Safety

Not all PPE equipment is created equal


espite Personal Protective Equipment (PPE) having the required EC type approval and CE mark, recent tests have indicated that some of the products you assume to be safe, may not actually be fit for purpose. The seriousness of this issue was recognised by the British Safety Industry Federation (BSIF), when it wrote to its members saying: ‘This situation poses an obvious risk to end users, and is a timely reminder that only relying on CE certification for certain product types is no guarantee of ongoing quality assurance.’ Furthermore, the BSIF is calling on all those in the industry to make certain and ensure their supply chain routes are fully aligned to provide safe, legal and fit for purpose PPE. As the UK’s leading safety company, with representation on the BSIF’s Federation Council, we take these issues very seriously. In February of this year, the new PPE regulation was adopted by the European Parliament, reclassifying some products, introducing a five-year limit on CE certificates and clearly identifying the obligations of all economic operators in the supply chain. Economic operators include manufacturers, distributors and importers. It also clearly defines that an importer or distributor who markets a product in Europe under their own name, brand or trademark becomes liable


health & safety

Neil Hewitt, Divisional Director Quality and Technical Standards at Arco discusses the issues of non-compliant, CE marked, Personal Protective Equipment and the steps the industry can take to minimise the risk of these products entering into the European market. for the full manufacturer’s obligations. Although this will be a good step forward for the industry, the period for these changes to be implemented could take until 2018, and we need to act now. The United Kingdom is one of the key regional markets for PPE in Western Europe , where the supply of high quality and reliable products continues to be the number one customer consideration when purchasing PPE equipment . With the continued growth of the industry and employer’s increasing concern for the safety of their employees, the importance of robust legislation to protect workers is of paramount importance. The document that currently underpins the legislation is the PPE Directive 89/686/EEC. The role of which is to ensure that suppliers of protective equipment follow the correct approval procedures before placing the product on the market. Category two and three items of PPE must follow an EC type approval and carry the ‘CE

mark’ to prove certification. Whereas category one or minimal risk PPE are self certified and CE marked by the manufacturer after they assess the product against the essential health and safety requirements of the PPE directive. However, worrying data has emerged that with the growth of the industry, comes the increased risk of CE marked products that do not conform, which could result in an individual not being adequately protected during an accident.

INADEQUATE PPE IN THE MARKET There appears to be procedural weaknesses within the EC type approval and CE marking process. These weaknesses can allow a less reputable manufacturer or importer to gain CE certification for products they wish to market and then subsequently make changes to the product. These changes could impact on the product’s safety performance as further testing may not be conducted as the CE Building & Facilities Management – May 2016

Health & Safety certificate is already available. Although, manufacturers of category three PPE are required to have a third party monitoring process in place for the actual product or a quality management system, there is no third party production monitoring process for category one or two PPE. It is up to the manufacturer to ensure the product continues to conform to the standards. Currently the UK’s competent authorities for market surveillance of PPE are under increasing pressure due to reduced budgets and this may be exploited by less reputable manufacturers.

TOE CAP FAILURES An example of these failures came to light when Arco performed a number of tests on safety footwear toecaps, products at the front line of safety across a wide range of industries. Traditionally toe caps were made from steel to ensure toes were not crushed in the event of an accident, but non-metallic materials have entered the marketplace, offering lightweight design and the ability to minimise disruption in security areas and specialist manufacturer where metal detection is required. Some of the non metallic toe caps in terms of construction are made from composite glass fibre and others are injection moulded thermoplastics. Arco carried out product assurance compression testing, in our UKAS and SATRA independently accredited lab, on own brand footwear along with a sample of footwear currently available on the market. During the testing, it became apparent that the safety footwear using some injection moulded plastic toe caps in their construction performed significantly worse than the fibreglass composite toe caps during compression testing. What does this mean for the wearer of the boots? If the foot is compressed, these substandard toes caps would not protect the wearer as intended, resultant injuries being broken bones or even amputation. The use of a thermoplastic toe caps in safety footwear construction is not immediately evident and purchasers are relying on the CE mark being accurate. This worrying issue has compelled Arco to assure our customers that we do not allow the use of sub-standard thermoplastic toe caps in the construction of our own brand products. We have also highlighted the issue to all proprietary footwear brands in the Arco catalogue and have requested they confirm the type of toe cap used within their footwear.

SAFEGUARDING AS AN INDUSTRY As the UK’s leading distributor, we take the issue of safety very seriously and Building & Facilities Management – May 2016

are the only distributor in the UK to have invested in developing our own Product Assurance Laboratory for the testing of PPE. With our own brand product offering, we comply with the obligations laid down by the EU Parliament. We ensure continued conformity via an internal testing program within our own laboratory and where necessary third party accredited testing laboratories. We are also members of the BSIF Registered Safety Suppliers Scheme (RSSS). Companies displaying the scheme’s logo have signed a binding declaration that the safety equipment they offer meets the appropriate standards, fully complies with the PPE regulations and is appropriately CE marked. As a manufacturer, importer and distributor and being very close to the market, we recognise our responsibility to be involved in market surveillance activity carried out by the competent authorities. We are prepared to participate actively with the authorities and provide all necessary support and information.

KEEPING WORKERS SAFE – NO ROOM FOR DOUBT Identifying true product compliance is difficult for the user. The responsibility falls to the manufacturer, who may not have the resources in place to ensure regular testing. Anyone who has concerns over the safety of the equipment they are being supplied should follow these steps: • Ask your suppliers for a declaration of conformity that shows original certification for the PPE you are purchasing. • Ask your suppliers to define their process for sample testing to ensure safety products continue to meet the required standards. • Ensure your suppliers are

members of the BSIF Registered Safety Supplier Scheme. • Ask your suppliers to define their process of quality assurance at the manufacturing facility to ensure the products are being manufactured as they were originally certified. • Always buy from a trusted source. The UK has a strong health and safety record, of which we are very proud. As a participant in the BSIF’s RSSS and with safety at the forefront of everything we do, Arco will continue to lead the charge, working with the BSIF, to raise the standards of compliance in the UK. As an industry, we must work together. Manufacturers, Importers and Distributors need to have the necessary measures in place to ensure that the products they supply are capable of doing the job intended for. Purchasers need to remain vigilant to safeguard your workers.

ABOUT ARCO Arco is the UK’s leading safety company. It distributes quality products and training and provides expert advice, helping to shape the safety world and make work a safer place. Founded in 1884 and with a heritage spanning four generations, Arco integrates traditional family values with pioneering innovation to offer a world-class range of over 170,000 quality assured, branded and own brand products, including personal protective equipment, clothing, footwear, gloves, workplace safety and hygiene products. Headquartered in Hull, Arco reaches its customers through its extensive product catalogue, interactive website and 48 strong trade counter network. The company has sales of over £283m and employs approximately 1600 people. Arco has been accredited a ‘One to Watch’ status in the Best Companies Times Top 100 Survey. health & safety


Health & Safety

The National Federation of Builders looks for its 2016 ‘Stay Safe’ campaign poster


he National Federation of Builders (NFB) has launched the 2016 version of its award winning child safety campaign. Previously called “Stay Safe, Say Away,” the increasingly popular initiative, which has run since 2003, has been renamed “Stay Safe.” The renaming of the campaign reflects this year’s joint objectives of not just communicating to children that they should never play on construction sites but that the NFB is working towards addressing the industry’s skill shortage by promoting the diverse careers available in the sector. “Many children were injured on building sites last year and we’re determined to reduce this number,” says Richard Beresford, chief executive of the NFB. “We are working closely with schools and our members to increase the awareness of the dangers and hazards for children on a site.” “We do, however, want children to experience the excitement of construction sites, but safely! Construction is a vibrant industry with

a diverse range of career opportunities so visits to projects are important but should be planned and authorised.” “This campaign will help children to stay safe from the hazards on a site, while the NFB’s commitment to addressing the skills shortage will ensure that the industry remains vibrant and a key part of communities, as well as our overall economy.” As part of the campaign, with Go Construct, an online portal of resources designed to promote careers in construction, the NFB is inviting key stage one and two schoolchildren (ages 5-11) across England and Wales to take part in a stay safe poster competition. Coinciding with the Child Accident Prevention Trust’s (CAPT) Child Safety Week, the deadline for entries is 17 June. Entries will be judged on 20 June and winners will be announced on 27 June. Prizes will include donations to participating schools and prizes for individual children. Lorraine Gregory, partnership manager

at Go Construct says: “The Stay Safe campaign is an excellent way of providing young people with a positive experience of construction. And it’s a key part of how CITB is supporting the construction industry through Go Construct. It is important that children understand the importance of safety in construction, while learning what construction has to offer in term of career and learning opportunities”. Norman, the blue mascot who has been associated with the campaign since launch will still feature but as a soft toy this year. Participating schools will receive Norman toys along with instructions for care and will be asked to develop a rota where children take it in turns to take him home and make sure that he stays safe. Norman has a dedicated website, aimed at children, at

Risk assessment service surges in popularity Thousands of risk assessments undertaken on the ECA’s free ‘e-RAMS’ online service


ne of the leading risk assessment and method statement services within the industry has surged in popularity, following a major upgrade to the ECA’s free ‘e-RAMS’ online service. New figures from the ECA show that the number of risk assessments (RAs) undertaken by ECA members per month has gone up by 67 per cent since the end of October. In total nearly 600 ECA member-firms use e-RAMS, creating tens of thousands of practical and concise risk assessments. ECA Director of Business Services Paul Reeve said: “The upgrades the ECA introduced to e-RAMS – such as being able to carry out quantified risk assessments, and enhanced hazard and control measure text – have led to the service going from strength-to-strength. “e-RAMS is particularly useful for single tasks or projects, and it can help 26

health & safety

with virtually any building services engineering activity. Similar commercial products can cost hundreds of pounds or more, so we are pleased to see hundreds of ECA members already utilising this free service, helping them take the necessary steps to ensure health and safety on site.” Users of e-RAMS have highlighted the benefits to their firms. Darren Price of Goodwin & Price Ltd comments: “e-RAMS provides good risk assessments that are easy to fill in and then adapt to make them project-specific. The end product looks professional when we send it out to clients. The added bonus is that it’s a free service!” Matthew Dodson, Director of Vic Coupland Ltd adds: “The ECA’s e-RAMS

means we are able to easily create, distribute and store HSE documentation, keeping the safety of everyone involved in our projects paramount. Our company continues to invest in new systems and being part of the ECA enhances our ability to lead the way.” The ECA’s e-RAMs service is part of the trade body’s wide-ranging support for contractors, to help meet the requirements of commercial clients and to effectively manage health and safety at work. e-RAMS is completely free to all registered ECA members, and more information can be viewed here. http:// Building & Facilities Management – May 2016

Health & Safety

Prevention is better than Pain


anaging health and safety is not just about preventing injuries and the resultant ramifications – there is a link to performance. How and why is that you ask? Isn’t health and safety just another ‘conscience burden’ foisted on us by over-zealous ‘do-gooders’ and ‘jobsworths’ in government departments somewhere – with the fires of after effects fuelled and fanned by the media? No. It has been shown many times recently that companies with a mature safety culture excel in financial performance results. This is not something that happens overnight – it requires ‘buy-in’ at all levels led by management commitment backed by strong managerial action which In turn promotes personal commitment by all staff. It works by tackling accident causation beliefs and shows that behaving unsafely will, ultimately, lead to someone getting hurt - and that costs. It costs in all sorts of ways. Someone off sick after an accident has to have their work covered. More serious injuries mean that person is absent for days or even weeks. This means productivity will suffer as staff get stretched covering for absentee workmates. In this ever-growing litigatious world it also means that a legal claim might be forthcoming – more than 80% of claims getting to court result in a financial award ranging from a few thousand to £20M – many are settled out of court. Can your business afford to lose all that hard earned cash so easily by failing to manage risk properly? So what you have to ask yourself is where does my organisation sit in Safety Maturity Culture terms? At the worst end of the scale: Do individuals look out for themselves? Is there no workforce involvement or engagement? Does production take priority over health and safety? Is H&S monitored or measured and are accidents seen as part of the job? Moving up – things improve. Does your company only get concerned about H&S immediately after an accident? Does production usually take priority over H&S? Is H&S managed by discipline and/or fear? Is monitoring/measuring focussed on accident statistics or lagging measures? Another step up is an organisation where H&S essential measures are in place and working. Here, production only sometimes takes priority over H&S. Compliance is driven by campaigns and managerial controls. There is some workforce involvement and more serious incidents are reported and then investigated. Higher performers have a visible commitment to H&S where it takes priority over production. The workforce is proactively engaged. Monitoring focuses on leading AND lagging statistics and root cause analyses are conducted for all types of incidents. At the highest level, the excelling companies have H&S as a Building & Facilities Management – May 2016

value and its part of the fabric of the business. Safe production is the number one priority and lessons learned from incidents are applied on a day-to day basis so that they do not end up as an accident statistic. H&S is therefore linked to business performance. On 28 April 2016, the anniversary of Workers Memorial Day, a new campaign was launched aiming at eliminating hazards posed by loose cables in the workplace ( It was organised by D-Line (Europe) Limited, the award-winning cable management experts who offer a range of cost effective, fast-fitting cable management solutions that require no electrical competence to install. D-Line advocate using a simple audit form ( to look at cable safety issues in the workplace – consider it as a simple yet specific cable hazard risk assessment. It requires that you ‘open your eyes’ and observe the often overlooked and seemingly innocuous cable-related risks at work because they don’t seem important or worthy of time to address – managers and staff have become ‘trip hazard blind’ to issues that may have existed for months or even years. It’s a difficult behavioural pattern to break – just because no-one has been hurt by those hazards yet doesn’t mean it will never happen. The form will work in any organisation – regardless of its Safety Culture Maturity level. I can see the excelling companies typing in the links right now............ It may not be the complete answer to improving Health and Safety – but it’s a safe step towards that Holy Grail of Health and Safety management – zero accidents!

health & safety


Health & Safety

Best practice guidance for MEWP safety


ecently released statistics show that the rental of Mobile Elevated Work Platforms (MEWPs) saw a substantial increase during 2015. According to the latest figures from leading organisation and awarding body the International Powered Access Federation (IPAF), both the total MEWP rental fleet and the number of rental days worldwide have increased during 2015, with the total number of days rented over the 12 month period reaching over 192 million. With these numbers on the rise and many Facilities Management companies looking to MEWP rental as a convenient and cost-effective solution for temporary work at height being carried out on site, it’s vital that those responsible for their operation (and their supervisors) are fully aware of the risks involved.

Four common problems examined Accident data from 2013 to 2015 indicates that the main causes of MEWP-related fatalities were falls from height, overturn, electrocution and entrapment. Mentor Training, the UK’s leading provider of nationwide operator training on access equipment, have provided the following MEWP safety guidance targeted at limiting the risks presented by these common hazards.

Falls from height


course will provide your managers and their teams an overview of all machine types and their uses, enabling them to choose the best one for the job. External conditions can also present a major risk. Ensure that operators take care on uneven or unstable surfaces and that they keep an eye on the wind speed to make sure it doesn’t exceed the safe operating limit for the machine. This should be checked with an anemometer at ground level and at height and the task should be abandoned if it exceeds the machine capability.

With numerous MEWPs on the market that lift over 40m in the air, falls from height are a real risk to those working from their platforms. Before any work at height is carried out on site, a risk assessment specific to the MEWP, application and operating conditions should always be completed. Amongst other vital safety checks, this will determine whether a harness must be worn. IPAF strongly recommend that a full body safety harness and adjustable restraint lanyard are used by anyone working from a boom-type platform or travelling at height in any MEWP. Too often falls from height are caused by overstretching or overreaching. Operators need to be made aware that if they cannot reach to complete a task safely, they must reposition the machine and if it doesn’t lend itself to the task in hand, they shouldn’t use it. There may be a better, safer alternative.

If it’s necessary to use a MEWP in close proximity to a live source of electricity, it’s crucial that everyone in the area is made aware of the dangers. Remember, electricity can arc through the air to anyone in the vicinity. Stay at least 15m from power lines on steel pylons and 9m from those on wooden poles (with boom fully extended). And if operating indoors, be aware of overhead crane “bus bars” etc which carry electricity. A risk assessment should highlight any necessary measures to be taken including maintaining safe working distances and using safety barriers, if necessary.



The risk of turning over a machine can be significantly reduced if operators use the equipment correctly and only for the purpose it was designed. A good training

Often a result of unintended operation, entrapment, usually between the platform and an adjacent obstruction such as a wall, roof or beam, can cause the

health & safety


operator severe crush injuries, or worse. A wide range of secondary guarding devices have been produced to help reduce the risk, including protective cages and alarmed pressure bars but these devices are no substitute for training and a well engrained rescue plan. Ensure those working on or around MEWPs on your site are aware of the emergency procedures and have the relevant skills and knowledge to carry them out. Mentor are encouraging those working on or around MEWPs to continue to report any relevant accidents to IPAF at to enable the industry to continue to work towards the safer use of access equipment. For further guidance, including available training courses for the Facilities Management industry, contact Mentor on 01246 555222 or visit Building & Facilities Management – May 2016

Recycling & Waste Management

A global showcase to inspire innovation and resource efficiency RWM 2016, the Energy Event, the Renewables Event and the Water Event all in one location


ith policy change amass and technological advances in abundance, there is now even more reason to visit RWM in 2016. This year the event, which takes place at the NEC, Birmingham from 13-15 September, promises to stimulate and attract the attention of the broadest cross-sector audience at the international showcase of resource and waste management innovation, RWM 2016 and its three co-located shows: The Energy Event, the Renewables Event and the Water Event. Event organisers, i2i Events Group in partnership with the Chartered Institution of Wastes Management, will explore and highlight a variety of initiatives, products and services to encourage globally sustainable models of resource efficiency. RWM is also a rich environment for professional development in the waste management industry. A new must see attraction of the show is RWM Future Cities, which is a key theme of the event. A trail will lead visitors throughout the show, drawing their attention to new innovative technologies and infrastructure that will shape the future resource efficiency in urban areas. Not only will it provide industry leading solutions for private and public sector organisations, it will deliver unrivalled networking and sales opportunities for suppliers and a readymade audience with both an interest in technology and the capability to invest. RWM 2016 continues to provide industry leading insight and access to the latest sustainable solutions across a number of key areas: machinery and equipment, handling and logistics zone, recycling and reprocessing technologies zone, professional services and the energy from waste zone. Bringing together the entire resource ecosystem gives visitors the opportunity to explore further afield with three co-located shows which promise to be insightful, inspiring and innovative. The three additional two-day shows on 1314 September, will provide a platform for cross-sector networking, boosting synergies and encouraging achievable strategies to be considered.

Building & Facilities Management – May 2016

The Energy Event – is the UK’s leading event for energy and utilities procurement professionals and brings together the supply and demand side industry to help influence the way energy is bought and managed. The Renewables Event – is the only show of its kind dedicated to supporting those investing into renewable energy production and microgeneration. This show offers insight into the spectrum of technologies and applications available, investment opportunities, policy insight, case studies and practical strategic guidance. The Water Event – promotes the efficient consumption, management and procurement of this most precious resource, water. The two days will include industry insight, promoting achievable strategies and showcase valuable case studies. Barry Dennis, Chair of RWM said: “RWM is now a well-established and a much anticipated event in the industry calendar, attracting exhibitors and visitors from across the globe. It is always an exciting event whereby industryleading innovative ideas and business models are shared and propelled into the international limelight. This year will be no exception, with opportunities for organisations and professionals to drive business growth and seek solutions within their specific sectors. “It also provides extensive access across the Energy, Water and Renewables co-located shows

ensuring visitors looking for leading insight, trends and solutions to resource efficiency have only one event they need to attend this year!” Each event will once again feature a packed schedule of informative workshops, keynote speeches, seminars and surgery sessions. This year’s sponsors include key industry players, such as Suez, NRG Fleet Service, Stobart Biomass Products and Viridor. For more information about Europe’s largest and best-established event for resource efficiency visit, call 00 44 203 033 2049 or email recycling & waste management


Recycling & Waste Management

CSG on campus to handle hazardous laboratory waste


he University of Leeds has handed Fareham-based waste managers CSG a two-year contract to remove and treat all hazardous chemical waste from the university’s laboratory complex. CSG chemists will visit the university campus four times a year to list, label and pack the waste taken from faculties and services across the campus. It will be transported to CSG’s hazardous waste facility at Cadishead near Manchester where it will be treated in readiness for disposal or reuse. The Cadishead site is one of the most advanced facilities of its kind in the UK and has been developed to handle some of industry’s most hazardous by-products including waste from many of the North West’s leading chemical companies.

The company recently launched a campaign encouraging facilities producing chemical waste – much of it toxic, flammable and corrosive – to detox their laboratories on a regular basis. CSG operates a mobile facility specialising in the collection and transport of packaged hazardous waste which can often present a high risk to waste producers and requires special handling. Its clients include schools and universities, research centres, government departments and

pharmaceutical and chemical manufacturers. Tel: 0800 048 0622 Email:

BPI Recycled Products’ Sites Achieve Zero Waste to Landfill BPI Recycled Products has achieved Zero Waste to Landfill certification from Valpak at three of its manufacturing sites across the UK.


he Valpak certification recognises years of hard work by the business, which is the UK’s largest producer of refuse sacks and the largest polythene recycler in Europe. BPI Recycled Products’ manufacturing sites gained ISO 14001:2004 accreditation for environmental management and each site put controls in place to reduce the amount of waste they were generating. This was done via three methods: staff training, raising the profile of waste management on site, and increasing the segregation of waste. BPI Recycled Products has also put in place annual waste reduction targets, and the whole process has culminated in sites at Heanor, Rhymney and Stroud achieving the Valpak certification recently following an independent assessment and audit. A company can be awarded Zero Waste to Landfill certification when it complies with the following: • Sending zero waste to landfill (including production, hazardous and packaging waste) • Sending limited amount of waste to energy from waste (EfW) • Commitment to continual improvement – waste reduction and diversion


recycling & waste management

Daryl Winder, IMS Compliance Manager of BPI Recycled Products said: “We have worked hard to get full buy-in from staff at our sites and developed the culture within the business to ensure that staff members always think about waste on site.” “We are delighted to have now achieved Zero Waste to Landfill certification from Valpak at three of our manufacturing sites and this achievement recognises our ongoing commitment to waste management whilst demonstrating our environmental credentials to our customers.” “We believe that we can now claim to be one of a very small few, if not the only company in the UK that produces a finished product from recycled material with zero waste to landfill from the process.” BPI Recycled Products receives 50,000 tonnes of scrap polythene per year and recycles it into finished goods. As one of the leading manufacturers of polythene products, the business supplies over 270,000 tonnes each year for a wide variety of everyday applications. BPI Recycled Products manufactures its flagship and award winning environmental brand, Green Sack™

range from 100% recycled UK farm waste polythene, chosen because of its strength, which results in a superior quality refuse sack. This range offers performance and environmental benefits and is widely used throughout the foodservice, janitorial and facilities management sectors. BPI Recycled Products eco range is accompanied by a wider refuse range and healthcare portfolio. This includes domestic waste, compactor and compostable sacks, caddy liners and clinical waste sacks. BPI Recycled Products’ entire refuse sack range has all the relevant technical CHSA certifications and UN approval. More information on BPI Recycled Products can be found on its website:

Building & Facilities Management – May 2016

Recycling & Waste Management

Armstrong Ceilings sets another recycling record Green Omega recycling installers help Armstrong Ceilings to record heights.


rapidly expanding network of Green Omegas (specialist sub-contractors with equally specialist recycling expertise) has helped Armstrong Ceilings break its recycling records for the second year running. The manufacturer recycled a total of 142,000m2 last year during which time nine members of Armstrong’s 136-strong Omega network of approved installers proved their recycling expertise to such an extent that they qualified as Green Omegas. That 142,000m2 equates to 495 tonnes or more than 528 skips which would have cost contractors almost £100,000 in landfill tax. All of the returned material has been or will be used in the manufacture of new mineral ceiling tiles, saving the company (which does not charge for the service) more than £28,000 in virgin materials. And not only is the scheme saving contractors money, the Green Omega accreditation is also making them more money. Installers PFP, based in Edinburgh, have been in business since 1997 and an Armstrong Omega since the millennium while CAP Ceilings and Partitions, based in Exeter, have been in business since 2002 and an Omega since then. PFP managing director Boyd Sinclair said of the Omega scheme: “The benefits of becoming an Omega installer were the closer working relationship with Armstrong, PFP being recommended to clients by Armstrong for projects, and receipt of project leads from Armstrong. “We can project ourselves better as a reputable installer of Armstrong products which is of particular benefit when we are competing against labour only sub-contractors as we do come across a number of main contractors trying to weigh up the choice between buying materials direct and using labour-only sub-contractors (selfemployed operatives) versus ourselves to procure and install the materials. “Most labour-only sub-contractors would not be Armstrong Omega certified and so if we can demonstrate to the main contractor that we are a certified installer and a Green one at that this makes a difference. It makes a difference too against those of our competitors who are Building & Facilities Management – May 2016

non-Omegas. It just gives us a bit of an edge against the competition (albeit some main contractors are only looking for the cheapest price).” The £12 million turnover company became a Green Omega last year on completion of their biggest Armstrong project to date – the Queen Elizabeth University Hospital in Glasgow – where 10,000m2 or 35 tonnes of mineral ceiling tile off-cuts were recycled over the two years for main contractor Brookfield Multiplex. Gary Mortimer, project surveyor for PFP, said then: “The sheer size and complexity of this project could have made it an extremely challenging one but the recycling element, particularly with Skipeez on board, went very smoothly. We had never used such a variety of Armstrong systems before on one project but thanks to the level of support we received from Armstrong’s local sales and technical teams and the distributor, we managed to deliver a project we are all very proud of.” CAP, who had recycled plasterboard walls before, also became a Green Omega last year after recycling 7,000m2 of old tiles and new tile off-cuts from an office block in Bristol for main contractor Midas. Director Gary Rice said of that: “It was a very tight, congested site so the logistics were challenging.” Of the Green Omega scheme, PFP’s Boyd Sinclair said: “It is definitely worthwhile getting involved. It provides us as a sub-contractor with a very easy route to recycling our off-cuts. It also allows us to add another element to our recycling strategy as we also currently recycle our plasterboard waste on a number of projects. “Armstrong are streaks ahead of the competition when it comes to their commitment to recycling mineral ceilings within the industry. They have ensured that their distribution partners (our suppliers) are fully on board with the scheme and this allows us to work as a team to ensure waste is diverted from landfill. “As more and more main contractors are becoming increasingly environmentally conscious working with Armstrong allows us to present this as a selling point to the client which places Armstrong’s

products ahead of the competition and gives us an edge over the competition. At this stage it isn’t easy to quantify the benefits, especially not in terms of turnover, but it is definitely a strong advantage and selling point for everyone involved in the scheme.” Gary Rice added: “The benefits of being an Omega member are the recognition, being a recommended installer of the market leader. The support from Armstrong has certainly helped us to grow the business from ground zero to £8 million.” And of being a Green Omega, he said: “We are very conscious of our environmental impact so it helps us with that and it helps that we can demonstrate that to our clients. We are looked upon more favorably by clients because we have the recycling system in place. “It’s a no brainer as there are no cost implications but it helps us with cost reduction to a certain point in that we can monitor our waste more and also know that hopefully when the tiles go back in it helps to bring down the cost of new tiles.” Of the future for ceiling recycling, PFP’s Boyd Sinclair said: “The momentum needs to be kept up although with the size of Armstrong as a global player and their commitment to drive this through as a USP for their business this should not be a problem. “The challenge, which is also an opportunity, is to get more sites taking advantage of the scheme as some main contractors are more conscientious than others. It really comes down to Armstrong and the Green Omegas spreading the word. Commonly when it works on one site that site team/ company take the system/process forward to the next one and before long it is the norm or is incorporated into the way they run their sites. So with time it should become common practice.” The other Armstrong Omegas to become Green Omegas last year are Dancor, DV McColl, East Midlands Ceilings, Eastledge, ISEC, Oatley Ceilings and Richard Kemble. recycling & waste management


Recycling & Waste Management

Duty of Care awareness campaign launched as research suggests 56% of UK businesses are not complying with the law Recent evidence of widespread non-compliance with Duty of Care legislation for waste, introduced by the government in 1990, has led to the launch of a campaign to raise awareness of the law and its requirements. The ‘right Waste, right Place’ campaign is primarily aimed at informing smaller businesses about the law and their obligations, as research suggests that 94% of non-compliant organisations are Small and Medium-sized Enterprises (SMEs).


ack of compliance has contributed to the substantial and growing problem of waste crime, particularly with regard to fly tipping, as the number of recorded incidents soared to 900,000 in England during 2014/15. This represented an 11% increase on the previous year, and cost local authorities at least £50 million in cleanup costs, which could have been used to provide other much needed services. Commercial waste proved to be the second largest component of fly tipping, and had risen by 18% over the year. Sam Corp, Head of Regulation at the ESA, commented: “The number of organisations actively involved with this project, representing a broad range of sectors, shows just how serious an issue Duty of Care compliance is. Very few organisations want to actively flout the law, but most are simply not informed about what they have to do. Unfortunately being uninformed is no protection from the law, and we believe that more companies will find themselves exposed to prosecution unless they take the right steps to comply. The right Waste, right Place campaign is designed to help fill the very evident knowledge gap, especially with SMEs.” The encouraging news is that research shows that 90% of noncompliant businesses, when informed


recycling & waste management

about their obligations under Duty of Care, expressed the aspiration to comply. The key to achieving this was raising awareness of what their obligations are and what they had to do to meet them. Primarily, but not exclusively aimed at SMEs, right Waste, right Place will raise awareness of the Duty of Care legislation and provide practical information to help companies, partnerships, family businesses and sole traders from a broad range of sectors to comply and help keep waste out of the hands of waste criminals. An interactive website has been developed as a part of the campaign, and is designed to be easy to use, convenient and pragmatic. Not only will the site contain essential information to help establishments and businesses comply, but it will also act as a simple portal to a wide range of other information and services for those with more sector specific enquiries. The campaign is managed by the Environmental Services Association (ESA), sponsored by the Environment Agency (EA), the Chartered Institution of Wastes Management (CIWM) and the Environmental Services Association Education Trust (ESAET) and supported by the Federation of Small Businesses (FSB), Build UK, The National Farmers

Union (NFU), Veolia, Travis Perkins, URoC, SUEZ and The Local Authority Recycling Advisory Committee (LARAC). “Sadly waste crime is still a big problem in England. Illegally deposited waste is unsightly, environmentally destructive and expensive to clean up, but it is only the visual tip of a larger iceberg of waste crime, where criminals are getting rich on exploiting widespread ignorance of the law. The right Waste, right Place campaign will help businesses to realise and practically address their obligations under law, so that they can become compliant and keep waste out of the hands of criminals. In doing so we believe that most companies, no matter what size, will save money and become more efficient into the bargain,” commented Mat Crocker, Deputy Director of Waste and Illegals, Environment Agency. The campaign will use a wide range of initiatives to help increase awareness, many of which will utilise social media to reflect the way a lot of smaller businesses now source information and become involved. right Waste, right Place will also be promoted in the trade and sector media, relevant exhibitions, seminars and industry events.

Building & Facilities Management – May 2016

Recycling & Waste Management

Mitie secures waste management contract with Lucozade Ribena Suntory UK


itie is proud to have won the contract with soft drinks manufacturer, Lucozade Ribena Suntory, to provide a complete waste management service for their UK sites including the manufacturing site at Coleford in the Forest of Dean and the UK headquarters in Uxbridge, London. Mitie will be responsible for capturing all elements of waste and recyclables process across the Lucozade Ribena Suntory estate including dry waste and skip services through all channels of the waste hierarchy; waste reduction, re-use, recycling and energy recovery. Mitie will also deliver strategies on bulk effluent streams, office recycling and commodity trading (card, plastics, metals, pallets). Already a high achiever in waste management practices, Lucozade Ribena Suntory’s current recycling performance at the Coleford site is over 99% with revenue generation from routine commodities such as card, plastics

and metals. Leyton Powell, Head of Environment Health and Safety at Lucozade Ribena Suntory said: “Mitie’s expert knowledge of waste resources and innovative processes will now be accessible to us and will help drive even more efficiency in the Lucozade Ribena Suntory waste streams building on Best Available Techniques. By using innovation, we can improve our focus on beginning to end of life processes, as well as waste reduction at the source.” The company already operates a closed loop system for the recycling and re-use of PET (polyethylene terephthalate). Recycled PET bottles are sent from the site for reprocessing,

where they are granulated by a third party. This is then reintroduced into the facility for bottle blowing by Logoplaste, a supplier that is fully integrated into manufacturing site. Lucozade Ribena Suntory is focused on building on the success of their high recycling levels by reusing their waste and giving it further value. Therefore, Mitie’s ‘resource not waste’ philosophy was regarded as the ideal complement to drive Lucozade Ribena Suntory towards 100% recycling, delivering best value for resource and commodity streams, developing additional circular economy opportunities and driving education and awareness across their business. This can be achieved whilst reducing risk by ensuring compliance across all elements and providing out of hours contingencies for production needs.

Water: preparing for deregulation


he Minimise Water team will be providing visitors to Edie Live with advice about water deregulation. Visitors are invited to visit the Minimise Water stand (L24) to discuss water deregulation, where the company will have experts on hand to advise on the development and deployment of effective water management strategies under the new regulations. Minimise will also be presenting a conference session on the ‘Strategies for effective water management’ at 11.30am on 18th May 2016 in the Resource Efficiency Theatre. Attendees will be provided with advice on how to streamline and improve water-based engineering systems to reduce water costs and cut water waste, improving the efficiencies of this critical utility. Rob Denny, Commercial Director of Minimise Water, explained what visitors to Edie Live can expect: “This time next year water deregulation will be a reality for English and Welsh non-domestic customers. If you manage a high water usage site, or multiple high water usage sites, then water deregulation is an opportunity to consolidate invoicing and seek out cost savings. “While all non-domestic customers can benefit from deregulation, the

Building & Facilities Management – May 2016

greatest benefits are likely to be achieved by multiple site, high water usage organisations, such as those operating in the areas of health, entertainment and leisure, manufacturing, education, retail and commercial property.” Ahead of Edie Live, Rob has highlighted the need for high water use organisations to benchmark current activity to drive efficiency. He said: “Water deregulation is likely to foster a new era of water efficiency, in the same way that energy deregulation has helped users recognise and implement energy reduction programmes. “To benefit from switching you need reliable water management data with which to approach new water suppliers. But to fully maximise this change, you should also be interrogating water management systems to make processes more efficient and reduce waste. “If you’re considering switching, you have 12 months to interrogate your water systems to ensure that new quotes are an accurate

representation of current activity. Streamlining and improving waterbased engineering systems and processes represents a huge cost saving opportunity for many UK businesses. Make sure you’re prepared.” For more advice on water savings and water deregulation visit Minimise Water at Edie Live on stand L24 or attend the ‘Strategies for effective water management’ seminar being held in at 11.30 on 18th May in the Resource Efficiency Theatre at Edie Live. Alternatively call us on 0330 223 1313 for more information. recycling & waste management


Catering & Vending

At last! An ‘Oh so clever’ chocolate... Yes, it is true! There is a delicious-tasting yet ‘clever’ chocolate that is actually good for you!


he ground breaking and award-winning OHSO ‘clever’ Chocolate – which contains over a billion live cultures a bar – has launched to caterers in a range of formats to suit customer needs. Perfect for snacking, whether ‘on the go’, as an accompaniment to a hot beverage or as an in-room value-add, OHSO ‘clever’ Chocolate gives operators the opportunity to offer their customers a ‘permissible’ and delicious treat. The famed Belgian chocolate is trailblazing the confectionery category with its health benefits, carrying live bacteria, which is three times more likely to get through to the gut than it is via a probiotic yoghurt. At the forefront of innovation and right on market trend, OHSO Chocolate has the added benefit of being produced with NO added sugar whilst also being gluten and nut free. Available in a variety of formats, from weekly packs to single bars, all products are the finest quality Belgian Chocolate with natural flavours. OHSO

Chocolate’ signature original bars come in plain and orange, and the “No Added Sugar” range comes in Plain, Raspberry and Lemon. Co-founder and CEO Andrew Marten reinforces that OHSO ‘clever’ Chocolate is unique and is set to take a leading role in the chocolate category offering permissibility on a whole new scale, sitting perfectly with caterers’ NHW strategies: “Government’ concerns relating to obesity and associated sugar content of food products – confectionery and carbonated drinks in particular – are well documented” he says, “and we are constantly seeing manufacturers striving to take calories OUT of confectionery, to improve NHW values, without eroding the taste. “Here we have a great tasting

chocolate, which actively promotes health and ticks all those boxes. A 13.5g bar represents only 70 calories to the consumer whilst they enjoy over a billion live cultures, which is a powerful aid in the health of the gut. “We believe this is a great opportunity for caterers either as a pure-play snacking product, in-room value-add, or on the side of a hot beverage/coffee – the applications are extensive”. OHSO ‘clever’ Chocolate is available as: Single 13.5g bars, which come in either a 24 bar counter-ready case or a 300 bar case, RRP 60p per bar. Seven bar ‘weekly’ packs, which come in either a 10 pack shelf-ready case or a 50 pack case, RRP £4.59 per pack.

Four new schools in first quarter of 2016


ontract catering firm Edwards & Blake has taken over the catering at four schools in the East of England in the first quarter of 2016. The caterer now operates at nearly 80 schools in the East and South East of England. The largest school to welcome the caterer is Copleston High School in Ipswich where Edwards & Blake is serving breakfast, mid-morning snacks and lunch to over 1,700 pupils and 300 staff. The menus have been fully refreshed and now include an extensive selection of hot and cold main meals and the innovative Edwards & Blake Street Food range of wraps, pasta pots, flatbreads, tartlets and freshly-made sandwiches. A new Grab and Go area has been added and pupils can now enjoy making their lunch at the ‘Make Your Own’ sub bar. As well as a food makeover, the dining area has been redecorated and is now a bright and welcoming space in which to eat and socialise. The school Coffee Shop now serves Paddy & Scotts coffee and will have a stylish redesign at Easter,


catering & vending

as will an external service point. Adrian Cooke, Sales and Operations Director at Edwards & Blake said: “It has been an exciting and rewarding project to transform the food and facilities at Copleston High School. We worked closely with the school to provide a service that the pupils and staff really enjoy and we’re looking forward to the next phase of our work redesigning the Coffee Shop and outside service point which the pupils will be fully involved with by voting for their favourite design.” Shaun Common, Principal of Copleston High School said: “We are delighted to welcome Edwards and Blake as our new school catering company. They have a superb record of providing high quality, value for money catering in schools across the region. We have already seen the positive impact across the school with many students commenting on the excellent food being provided. We are also looking forward to the improvement to our facilities which will further enhance the catering experience of our students, staff and visitors”

The company also started catering at three new primary schools; Cobholm Primary Academy and Stradbroke Primary Academy in Norfolk and Worlingham CEVC Primary School in Suffolk Shirley Edwards serving over 700 pupils and staff. Shirley Edwards, Co-founder and Director of Edwards & Blake said: “Edwards & Blake is committed to providing freshly-cooked and nutritious food for all our customers and we’re looking forward to working with our new schools to provide high quality food and service that pupils and staff can enjoy every day.” For more information visit Building & Facilities Management – May 2016

Catering & Vending

Edwards & Blake launches new Super Saver Menu range


ast Anglian-based contract catering firm Edwards & Blake has launched a new range of value healthy snacks called the ‘Super Saver Menu’ into its Education and B&I client business to meet their customer’s needs The healthy snacks are priced from 75p and are another innovative addition to their existing portfolio of own-brand ranges including the Street Food range of wraps, pasta pots and Grab’n’Go picnic packs and flatbreads. Food Development Manager, Daniel McClelland said: “Following an intensive research programme we identified a market for highly nutritious but lowerpriced food offerings and we have responded to meet this need with a range that offers people great value food but not at the expense of quality, taste or nutrition. Our development team have come up with a winning collection of healthy sweet and savoury dishes that are proving very popular with children and adults across our business.” The range features nine mouthwatering combinations of flavours and

ingredients including sugar, egg, gluten and dairy-free Date, Oat and Cranberry Flapjacks and Branflake Pancakes with blueberries and honey. Shirley Edwards, Co-founder and Director of Edwards & Blake said: “We pride ourselves on our innovative

credentials and our development team have done a fantastic job in creating a range that not only tastes delicious but also represents excellent value for money. We’re looking forward to more exciting product launches throughout this year.

bartlett mitchell posts record turnover


artlett mitchell, one of the UK’s leading independent caterers, has announced a 50 per cent increase in total turnover, taking the company to £32million (2014: £21 million), for the year ending 28 October 2015. Largely attributed to a key focus on people and systems, the company has also posted pre-tax profits of £405k. bartlett mitchell has invested heavily in additional resource and infrastructure over the last year, making senior appointments and promotions in operations and back-office roles, as well as developing its technology and systems. The company’s growth has also led to the creation of over 130 roles across the UK, increasing its total workforce by almost 20 per cent. Key promotions have included Francois Gautreaux and Simon Houston who, as part of the company’s succession planning, have taken on much stronger operational responsibilities which has allowed Wendy and Ian to continue to focus on client relationships, retention and ensuring the business remains true to its ‘Fundamentally Food’ ethos. As part of its close focus on food and

Building & Facilities Management – May 2016

culinary development, the company has also appointed Adam Byatt, chef patron of Trinity, as a chef consultant, working with the company’s development chefs and food teams. Over the last year, the company has achieved a 98 per cent retention rate and won significant new contracts with clients across a broad range of sectors including finance, legal, media and technology. The company has also been recognised by industry bodies such as the Sustainable Restaurant Association, who named bartlett mitchell as ‘Best Caterer’ for the third year in succession; funded 30 Thirsty Planet water pumps in Malawi; and partnered with the Soppexcca women’s cooperative in Nicaragua to grow its own ‘Perkee’ coffee brand. Ian Mitchell, chairman, bartlett

mitchell, said, “Attaining record growth is a testament to our customer focus, sustainable food and superbly performing teams. Their commitment, combined with our robust succession plan, positions us well to continue advancing in the market, and we’re looking forward to achieving even more success over the coming years.” Wendy Bartlett MBE, CEO, added: “We are building an amazing company and the market space for an inspirational, mid-sized independent contract caterer is huge. We are very proud of the year we’ve had and are looking forward to continuing to provide guests in our venues with exciting and fun food, as well as good value for our clients.” catering & vending


Special Feature

Creating healthy workplaces British Safety Council endorses the message of the World Day for Safety and Health at Work campaign


oinciding with the World Day for Health and Safety at Work, the British Safety Council has reaffirmed its role in the industry as a champion of health and safety at work and its belief that proportionate and effective management of health and safety is an enabler of business activity. Celebrated annually on 28 April and led by ILO, the World Day for Safety and Health at Work raises public awareness of the importance of health and safety at work, as well as the prevention of occupational accidents. In 2014/2015, accidents at work claimed 142 lives and caused 78,000 injuries in Britain*. This year’s campaign is focused on workrelated stress and its impact, reflecting the pressures employees face to meet the demands of modern working life, including the fast pace of work shaped by instant communications, longer working hours and increasing competition in both domestic and international markets. “These facts and figures reflect the importance of proactive and effective management of health and safety and its risks,” said Mike Robinson, Chief Executive of the British Safety Council. “Over the last 40 years, since the enactment of the Health and Safety at Work Act 1974, we have witnessed immense improvements in making workplaces safer, preventing injuries and reducing incidences of work-related ill health. This record is a result of the combined efforts of the organisations driving the health and safety agenda, as well as many of the British Safety Council’s members, who have demonstrated unwavering commitment to the health and safety of their employees.” Mike Robinson continued: “The cost of work-related ill health to the country has remained fairly static over the past five years. In 2014, injuries and the ill health of employees resulting from work cost society £14.3bn annually, of which £9.4bn was from illness and £4.9bn from injury (source: HSE). However, the number of working days lost due to ill health has increased, mostly as a result of work-related stress, hence the focus of this year ILO’s campaign.

“The British Safety Council’s biggest current concern is the burden of workrelated ill health conditions, particularly relating to mental health. That’s why this year the British Safety Council will unveil a number of initiatives that are focused on mental health. They will include the British Safety Council’s Annual Conference, which will take place in London on 5th October, and the launch of new qualifications that will help managers and employees become aware of mental health issues in their companies.” 28 April is also a day when union members and campaigners celebrate International Workers’ Memorial Day to commemorate those killed, maimed, injured and made ill by work. They renew a pledge to fight for the

living, by raising safety concerns in the workplace and public awareness of the importance of health and safety. This year’s theme is: Strong laws. Strong enforcement. Strong unions.

Business benefits of health and safety Good health and safety is good business. The British Safety Council has published a report on the business benefits of health and safety that brings together major evidence published in the UK and Europe showing the positive economic impact of reducing risks to the health and safety of workers. More information can be obtained here: www. research#bus_ben

*Sources: HSE and RIDDOR


special feature

Building & Facilities Management – May 2016

Product Showcase

CDS Announce their New Launch of Transparent OLED Displays: LucidVue

Crystal Display Systems are introducing a game changer in Transparent display technology: The LucidVue!


nspire, Engage and entertain your audience with a whole new genre of transparent Display systems. Based on Transparent OLED (‘TOLED’ Organic Light Emitting Diode) Technology, this is an inspiring evolution in display principles which eliminates the need for display lighting and showcase box. This development in technology creates so many more options for you to innovate in a world of display! The LucidVue can dramatically improve brand impact, astound your guests / customers, help you to set yourself apart from the competition or inspire the next generation. Possible applications for this amazing new technology include; Retail Promotion, Hospitality, Exhibitions, Museum and Entertainment,

Digital Signage and many more! CDS’s Technical Director: “This new genre of technology adds a further dimension to our transparent display offering, giving some real benefits for high end applications that require an emissive display, it will complement our existing range T-LCD panels ”, says Tony Large. Their TOLED displays are currently available in a 55” module & utilise the very latest production techniques, this self-emitting display enables a crisp image while also offering a high transmittance rate of around 45%.

The self-emissive pixels contain 4 sub pixels, Red, Green & Blue for generating outstanding vibrant colours, and the final sub pixel (which would typically be black) is now clear, facilitating the transparency. Poly-silicon TFTs act as the switching method for the Active Matrix of OLED generating a sumptuously rich colour palette of over 1 Billion Colours, with a 180 degree viewing angle in both Vertical and horizontal planes, delivering a mind blowing visual to even a large audience. For more information, please visit our-toled-display-has-arrived/

Cloudfm to offer 10-year warranty on Mitsubishi Electric equipment


acilities management provider Cloudfm has announced that it is now able to offer a 10-year warranty on all Mitsubishi Electric equipment managed on behalf of its clients. The move comes after the company was awarded BSP (Business Solutions Partner) status with the manufacturer which enables it to offer an extended 7-year warranty. Cloudfm will underwrite a further 3-year warranty on all new equipment and parts for Mitsubishi Electric air conditioning products in the UK. Cloudfm’s client base includes some of the best known retail and restaurant

Building & Facilities Management – Mary 2016

brands, such as KFC, Pizza Express, ASK, Zizzi, Wolseley, Warehouse, Karen Millen, Coast and Oasis, so this initiative is ideally targeted to add value. A key driver in developing the warranty was to help clients achieve better value from their total spend on air conditioning, which can represent a significant portion of the FM budget. CEO of Cloudfm, Jeff Dewing explained: “At Cloudfm we already track the warranties on parts and labour associated with air conditioning, but this new offering takes our process to a whole new level. Through improved traceability, accountability and standardisation, our clients will achieve a far better return on investment over the lifetime of each installation.” Equipment eligible for the 10-year warranty will be asset tagged at the factory and can then only be installed, maintained and repaired by Cloudfmapproved engineers who hold a Mitsubishi Electric training certificate(s). “Cloudfm has built its reputation on delivering the best possible service to its customers and this total commitment to excellence matches the quality of delivery

that we as a manufacturer expect”, commented Deane Flint, Sales Director for Mitsubishi Electric. “The promise to add this extension to the warranty reinforces that approach and is also a clear demonstration of Cloudfm’s ability to ensure that our products deliver maximum performance for customers throughout their working life.” The resilience of Cloudfm’s innovative approach is based on: • Proactive monthly visits to clients, enabling a preventative air conditioning maintenance regime, completed by highly qualified engineers • Full visibility of every engineer across the supply chain who works on the equipment, including compliance, warranty and reactive repair work • The unique use of QR code technology to monitor all activity on site, combined with an integrated asset management system to track all equipment, parts and labour throughout the lifetime of the installation. To find our more visit product showcase


Product Showcase

SSAB launches the greenest product portfolio for exterior building applications


SAB has announced the launch of the greenest product portfolio of high quality color coated steel for exterior building applications. Under the brand name GreenCoat, this offering is also one of the most comprehensive for the entire building industry. GreenCoat is SSAB’s new brand for innovative, eco-conscious and Nordic quality color coated steel products for the building industry. The launch of the new GreenCoat product portfolio provides a carefully composed range of long lasting, energy efficient color coated solutions for roofing, facades and rainwater systems. Since the merger between SSAB and Ruukki, the best technologies and experiences from both companies have been combined to make the color coated product offering more extensive than ever and the greenest on the market for exterior building applications.

Premium steels and bio-based coatings SSAB is the pioneer and innovator in creating color coated products for exterior building applications offering a bio-based content in the coating. Within the new product portfolio, most GreenCoat products feature a Bio-based Technology (BT) with a substantial portion of the traditional fossil part replaced by a bio-based alternative. This unique, patented Technology by SSAB reduces the environmental footprint significantly. “Our bio-based GreenCoat products for roofing, facades and rainwater systems are the only products on the market offering a high bio-renewable content in the coating. We like to say that our products are enhanced by nature, since the coating not only offers environmental advantages, but also increased performance,” says Olavi Huhtala, Executive Vice President SSAB Europe at SSAB Group. Besides the bio-based coating, the extensive GreenCoat product portfolio also offers energy efficient products both for roofing and facades. They reflect the sun and lower energy requirements for cooling inside during the summer. GreenCoat products are also available with extensive outdoor durability, ensuring the best colour and gloss retention over the years. 38

product showcase

40 years of global outdoor testing GreenCoat guarantees are based on over 40 years of experience at real outdoor testing sites. Over 10,000 panels of GreenCoat colour coated steel have been exposed year-round to harsh climates and conditions including saltwater, snow, ice, rain, UV radiation, wind and storms on the Swedish west coast and in Florida. In addition, GreenCoat is also undergoing testing in places like Arizona, the West Indies, China, Australia as well as on the coast of France. GreenCoat Nordic quality colour coated products are highly resistant to corrosion, UV radiation as well as scratches. They provide builders with a significantly lighter material compared to alternative solutions, like concrete tiles and have lower temperature elongation

than other materials for reduced buckling. They are easy to work with even down to -15°C and the high quality steel is 100 percent recyclable. All GreenCoat products are easy to press, bend, cut, punch and profile and are available in a wide variety of attractive colours and finishes. GreenCoat color coated steel products are available directly from SSAB’s manufacturing sites and from SSAB stocks. This ensures short delivery times and wide-reaching customer service. Building & Facilities Management – May 2016

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