FEATURING PERSON OF THE YEAR DR. HAL HIGDON P. 45Biz 100 BIZ417.COM INSIDE ROY BLUNT’S D.C. OFFICE | 2022 BIZ 100 | PERSON OF THE YEAR November/December 2022 NOVEMBER/DECEMBER 2022 | $4.95 417-land’s 100 most influential business leaders
        
    
    
    
    
    
    
    
    
    Janelle
          ACCOUNT
          Kathy
          ACCOUNT
          
    Nicki Hodges
          ACCOUNT COORDINATOR
          Katie Batliner
          COORDINATOR
          Rin Colwell
          DESIGNER
          Elisabeth Anderson
          Annah
          Logan Aguirre PUBLISHER LOGAN@417MAG.COM Megan Johnson VICE PRESIDENT OF OPERATIONS AND CUSTOM PUBLICATIONS MJOHNSON@417MAG.COM Ammie Scott Motes VICE PRESIDENT OF STRATEGY AND SENIOR ACCOUNT EXECUTIVE ASCOTTMOTES@417MAG.COM Michelle Martens FINANCE ASSISTANT MMARTENS@417MAG.COM Bernadette Pry ADMINISTRATIVE ASSISTANT BERNADETTE@417MAG.COM Jami Wightman SENIOR ACCOUNT EXECUTIVE JAMI@417MAG.COM
        Haik
        EXECUTIVE JANELLE@417MAG.COM
        Grieve
        SERVICES MANAGER KATHY@417MAG.COM
        NICKI@417MAG.COM
        ADVERTISING DESIGN
        KBATLINER@417MAG.COM
        ADVERTISING
        RIN@417MAG.COM
        ADVERTISING & BRAND DESIGNER ELISABETH@417MAG.COM
        Crow ADVERTISING DESIGN COPYWRITER ANNAH@417MAG.COM Lucie Amberg EDITOR LUCIE@417MAG.COM Katie Pollock Estes EDITORIAL DIRECTOR EDITOR@417MAG.COM Jamie Thomas DIGITAL EDITOR JTHOMAS@417MAG.COM Colin Shea Denniston ENGAGEMENT & STYLE EDITOR COLIN@417MAG.COM Jo Jolliff RESEARCH EDITOR JO@417MAG.COM EDITORIAL INTERNS Michelle Lewis, Taylor Denief Sarah Patton CREATIVE DIRECTOR SARAH@417MAG.COM Brandon Alms SENIOR PHOTOGRAPHER & DESIGNER BRANDON@417MAG.COM Leah Stiefermann PHOTOGRAPHER & DESIGNER LSTIEFERMANN@417MAG.COM Grace Chipley EDITORIAL DESIGNER GRACE@417MAG.COM STYLE INTERN Savannah Bryant CONTRIBUTORS About Faces Photography,Katie Batliner, Ren Bishop, Andie Bottrell–Designing Indie,Kristina Bridges-Templeton/OTC, Mary Ellen Chiles, Max Havey, Heather Robbins Photography, Ryan Kowalski, Kristin Knapton Photography, Kara Remington, Jennifer Swenson, Chuck Travers, BUSINESS EDITORIAL AUDIENCE DEVELOPMENT Jennifer Massey-Brown EVENT MANAGER JMASSEYBROWN@417MAG.COM Mariyah Serykh MARKETING COORDINATOR MARIYA@417MAG.COM AUDIENCE DEVELOPMENT INTERN Hannah Hailey NOVEMBER/DECEMBER · Volume 8, Issue 1 · 2022 FOUNDERS Gary Whitaker FOUNDER GARY@417MAG.COM Joan Whitaker FOUNDER JOAN@417MAG.COM BIZ417.COMNovember/December 20226
        
    100
          
    It’s your essential guide to the people who are shaping 417-land’s future, including Biz 417’s 2022 Person of the Year: Dr. Hal Higdon.
          BY LUCIE AMBERG
          
          36 BIZ
        Dr. Hal Higdon, walking the campus at Ozarks Technical Community College with OTC mascot Ozzy the Eagle.
          PHOTO BY KRISTINA BRIDGES/OTC
          BIZ417.COMNovember/December 20228
        
    21 HEAT INDEX
          
    What’s moving and shaking in 417-land.
          
    
    
    
    
    
    
    
    
    
    
    
    21 FOUR TO FOLLOW
          Recommendations from Volt Credit Union’s Loretta Roney.
          
    
    22 Q&A
          Linda Daugherty on leading a small business during crazy times.
          
    
    
    
    
    22 BREAKTHROUGH
          How Big Cedar moved its gift shop experience online.
          
              
              
            
            Breakthrough strategies
          
    25 FORWARD THINKING
          Fine wine and high-end menswear. It’s a perfect pair.
          25 TRENDING NOW
          
    Analog sound is all the rage. National Audio Company is here for it.
          
    
    
    
    
    
    26 NAILED IT, FAILED IT
          
    An epic roundup of lessons learned and victories earned from some of the Biz 100 honorees.
          30 WHAT’S ON MY DESK
          
    
    Senator Roy Blunt shares about his keepsakes and memories from his D.C. of ce.
          32 NETWORKING NOTES
          
    
    Get to know Tony Lewis, The Bank of Missouri’s new Spring eld community bank president.
          
    
    
    34 MY LOOK
          
    Dr. Tyrone Bledsoe tells us all about “the SAAB Suit.”
          
    
    Tools to help you dominate
          67 CALENDAR
          
    Where to be, who to see.
          Everywhere you need to be
          
    
    
    
    
    68 SCENE
          Pics from the Best Places to Work Celebration and more.
          
    25 30 SUBSCRIPTION RATES: 6 ISSUES, $24. PLEASE CALL OR VISIT BIZ417.COM/SUBSCRIBE. ALLOW 4–6 WEEKS FOR PROCESSING ORDERS, PAYMENT AND CHANGES OF ADDRESS. SINGLE ISSUE: $4.95; BACK ISSUES, $6 PLUS $8 SHIPPING AND HANDLING, IF AVAILABLE. NO BACK ISSUE ORDERS OR SUBSCRIPTIONS OUTSIDE THE UNITED STATES. ADDRESS CHANGES: INCLUDE BOTH NEW ADDRESS AND MAILING LABEL WITH OLD ADDRESS. BIZ 417 (ISSN 23763604) IS PUBLISHED BIMONTHLY BY WHITAKER PUBLISHING, LLC, 2111 S. EASTGATE AVE., SPRINGFIELD, MO 65809–2146. © WHITAKER PUBLISHING, LLC. ALL RIGHTS RESERVED. REPRODUCTION OR USE IN ANY MANNER, IN WHOLE OR IN PART, WITHOUT WRITTEN PERMISSION OF THE PUBLISHER IS STRICTLY PROHIBITED. POSTAGE PAID IN SPRINGFIELD, MISSOURI, AND ADDITIONAL MAILING OFFICES. POSTMASTER: SEND ADDRESS CHANGES TO BIZ 417, 2111 S. EASTGATE AVE., SPRINGFIELD, MO 65809–2146. THE MAGAZINE ACCEPTS NO RESPONSIBILITY FOR UNSOLICITED MANUSCRIPTS, ARTWORK OR CARTOONS. PRINTED IN THE UNITED STATES OF AMERICA.
        PHOTOS BY BRANDON ALMS, KATIE BATLINER, LEAH STIEFERMANN, COURTESY U.S. SENTATE OFFICIAL PHOTOGRAPHERS
          BIZ417.COMNovember/December 202210
        
    
    
    
    
    
    
    RANKIN COMPANY, LLC Selling the Ozarks REPUTATION & RESULTS. 503 McDaniel 308 Ichord, Waynesville 1410 Kansas Expy LEE MCLEAN III, CCIM, SIOR O: 417.887.8826 x 110 | LEE.MCLEAN@SVN.COM ALL SVN® OFFICES INDEPENDENTLY OWNED AND OPERATED Have your attention? Call and ask what’s possible.
        PHOTOS
          BY LEAH STIEFERMANN, COURTESY SHUTTERSTOCK BIZ417.COMNovember/December 202212 You can read all about the Biz 100 in this issue, but you can also help us celebrate them on November 9. Head to biz417.com/ biz100party to get your tickets. BEST PLACES TO WORK 2023 Nominations for Biz 417’s third annual Best Places to Work open November 9! If you want to show us what makes your workplace one of the best, head online to 417mag.com/bestplaces for contest details. JOIN OUR NEWSLETTERS • Ladies Who Launch • Biz Break AND CONNECT WITH US ON
        ADVISORY BOARD
          David Atkisson Spring eld Of ce Leader
          J.E. Dunn Construction
          Shaun Burke President Guaranty Bank
          Thomas Douglas CEO
          
    JMARK Business Solutions, Inc.
          Anna Evans
          Vice President of Business Retention and Expansion Show Me Christian County
          Heather Hardinger
          Chief Diversity, Equity & Inclusion Of cer CoxHealth
          Sally Hargis
          Vice President/Chairman
          Ozarks Coca-Cola/Dr Pepper Bottling Co.
          Ryan Mooney
          Vice President of Economic Development Arvest Bank
          Daniel Ogunyemi
          Director of Diversity, Equity and Inclusion Ozarks Technical Community College
          Ben Sapp Communications Director Sapp Design Architects
          Debra Shantz Hart Owner Housing Plus LLC DHTC Development Sustainable Housing Solutions
          Jack Stack President/CEO SRC Holdings Corp.
          NOVEMBER/DECEMBER · Volume 8, Issue 1 · 2022
        BIZ417.COM November/December 2022 13
        YEARS
          YEARS
          
              
              
            
            KINGSLEY GROUP
          
              
              
            
            KINGSLEY GROUP
          417.889.9400 | KINGSLEY@KINGSG.COM
          
          417.889.9400 | KINGSLEY@KINGSG.COM
          
          eciding to sell a business is one of the most dif cult, but most important, decisions a business owner can make. Having a trusted advisor who is dedicated to achieving your objectives is critical.
          DDeciding to sell a business is one of the most dif cult, but most important, decisions a business owner can make. Having a trusted advisor who is dedicated to achieving your objectives is critical.
          Since 1982, Kingsley Group brokers have been serving Spring eld-area businesses and have grown from a single-owner shop to having nine full-time brokers, one valuation analyst and two support staff. They offer business brokerage, market-based business valuation services, commercial real estate sales and overall business consulting. Since 1997, Gary Rogers has been the proud owner of Kingsley Group. This year, Broker Joe Howard has joined Gary as a partner and together they are working to expand the reach and volume of Kingsley Group. Their team has extensive experience working with and assisting small and lower-middle-market companies to enhance performance and shareholder value. They are well equipped to assist in providing a market value for your company, helping determine if your business is ready for sale, working with other key advisors in structuring the transaction and developing selling strategies that best t your business situation. With years of experience and consistently averaging 25–35 listings at any given time, their reputation has been built on integrity, and the lasting friendships they have developed with business owners are the foundation of their success.”
          Since 1982, Kingsley Group brokers have been serving Spring eld-area businesses and have grown from a single-owner shop to having nine full-time brokers, one valuation analyst and two support staff. They offer business brokerage, market-based business valuation services, commercial real estate sales and overall business consulting. Since 1997, Gary Rogers has been the proud owner of Kingsley Group. This year, Broker Joe Howard has joined Gary as a partner and together they are working to expand the reach and volume of Kingsley Group.
          Their team has extensive experience working with and assisting small and lower-middle-market companies to enhance performance and shareholder value. They are well equipped to assist in providing a market value for your company, helping determine if your business is ready for sale, working with other key advisors in structuring the transaction and developing selling strategies that best t your business situation. With years of experience and consistently averaging 25–35 listings at any given time, their reputation has been built on integrity, and the lasting friendships they have developed with business owners are the foundation of their success.”
          
    MILESTONES 40
        PROMOTION 40
        PROMOTION
        Gary Rogers (left), Joe Howard (right)
          BIZ417.COMNovember/December 202214
        
              
              
            
            Bunch of Sixth Graders
          
    
    
    
    After several seasons with the same ag football team, my son Cruz moved to a new team this year. Last spring I had watched this team in action against my son’s team and couldn’t believe how good they were. They were the same size, same age and same general athletic ability as the kids on my son’s team but they were, far and away, better. They were organized; they listened to the coach. They made great plays, and when they didn’t, the coach responded with encouragement instead of scolding or dismissiveness. I told my husband, “I have to gure out who that is and get Cruz on that team. That’s the kind of coach I want him to play for.”
          I spent the off-season working every angle I could to gure out who he was and who I might know on his team. Then I shamelessly spent networking time at a Spring eld Area Chamber of Commerce event talking to the assistant coach— pleading for a spot. Thankfully, we got one! And the effect on Cruz is obvious. His athletic ability was always there, but he’s more focused, working harder and making better choices and plays.
          You know how sometimes you can score so many points that you start to feel bad for the other team? Well, that happened, and when Cruz told his coach that he kind of felt bad for the
          
    other team his coach replied, “Cruz, never feel bad for practicing and being prepared.”
          I keep thinking of this when I think of this year’s Biz 100 list. Some businesses grow and thrive while others spin in circles. They likely started with similar talent and skill sets, but one practiced, prepared and executed while the other couldn’t quite get it together. Maybe they just needed a better coach to lead them.
          
    
    
    This past week, I heard the coach from an opposing team say under his breath: “Well yeah, it’s easy to win when you’ve got a bunch of sixth graders,” implying that we were stacking our team with older kids. In reality, the majority of our team consists of fth graders, and there are a few fourth graders mixed in. When we fail to meet a goal, it’s natural to look for excuses. But what if instead we focused on making our own team better? What if we embraced the philosophy of “Practice and prepare”?
          Leading our Biz 100 list this year is our Person of the Year, Dr. Hal Higdon. He practiced, he prepared, and this year, he executed on his promise to our community in the form of the Plaster Manufacturing Center. Joining him on this list are the best of the best in business leadership. Their insights can help make us all better.
          
    
              
              
            
            Brittany Perry
          
    
    
    Logan Aguirre Publisher, Biz 417
          
          
    
    Expertise in: Employment Contract Drafting & Negotiating Workers’ Compensation Business Litigation General Litigation TRUSTED BY SMALL AND LARGE BUSINESS OWNERS THROUGHOUT SOUTHWEST MISSOURI 417-882-4700 EVANS-DIXON.COM 4905 SOUTH NATIONAL AVE., SUITE BPHOTOS BY BRANDON ALMS, COURTESY LOGAN AGUIRRE
        Logan Aguirre toured OTC’s Robert W. Plaster Center for Advanced Manufacturing with Dr. Hal Higdon, Biz 417’s Person of the Year.
          BIZ417.COM November/Decmeber 2022 15
        
              
              
            
            DO
          
    
    
    
    
    PLACES TO
          The 2022 Best Places to Work (BPTW) brought irresistible spirit to Biz 417’s BPTW Celebration Luncheon in September. With their zany costumes and sense of fun, these organizations showed us why they’re 417-land’s most coveted workplaces—and why they keep us looking forward to the joys of the BPTW Celebration Luncheon all year long. —Lucie Amberg
          
    “Paddio is honored to be #2 on the 417 Magazine/Biz 417 Best Places to Work 2022 list. This recognition is a testament to our team and their commitment to enhancing lives every day at work and in the community. Congratulations to all the businesses who participated in this year’s event!”
          
    —Paddio
          
    
    “This event is always a fun time for our crew and we are so excited that we were honored for the SECOND year in a row!”
          —Paragon Architecture
          
    “Last week JMARK was honored to be placed in the top 10 Best Places to Work in the 417. On top of that, three of our clients also ranked in the top 10! Congratulations to Ollis/ Akers/Arney, Rick’s Automotive and Sapp Design Architects on facilitating incredible cultures and making Spring eld a better place for all of us to live and work.”
          —JMARK
          
          
    Shop online: advertising-plus.com Collaborate with our experts 417.889.1200 | Mitchell.Kiser@advertising-plus.com Our Business is Promoting Your Business. DETAILS MATTER LET’S
        IT! PHOTO BY KRISTIN KNAPTON PHOTOGRAPHY
        BEST
        WORK HOW TO CONTACT BIZ 417 Email Snail Mail Lucie Amberg/Letters to the Editor Biz 417 2111 S. Eastgate Ave., Spring eld, MO 65809 Biz417.comwww. biz@417mag.com facebook.com/biz417 @biz417 linkedin.com/company/biz-417 BIZ417.COMNovember/December 202216
        need people to move from these counties where they’re living in poverty. Move here, be trained and live better.
          know
          nice to live on a country road. You can still do that pretty close to Spring eld and have a good job.”
          
    —Dr. Hal Higdon, Biz 417
          Person of the Year, p. 45
          “In the wine world, we refer to an ‘aha moment’—the rst time someone tastes a wine that really moves them. We want people to have that ‘aha moment.’”
          —Bob Lowe, Owner of Town & County, p. 25
          
    
    “You haven’t seen this much excitement about our area ever since I’ve lived here. We’re entering a time where Spring eld is trying to truly nd its identity and it’s getting closer.”
          
    —Tony Lewis, Springfield Community Bank President, The Bank of Missouri, p. 32
          
    HOW YOU DO ANYTHING IS HOW YOU DO EVERYTHING 417-569-5051 | BUFSTUDIO.CO FULL SERVICE ARCHITECTURE, ENGINEERING AND DESIGN MOON CITY LOFTS IN SPRINGFIELD, MISSOURI 1 “We
        I
        it’s
        ’s
        2
        3
        BIZ417.COM November/Decmeber 2022 17
        
    Keeping it Classic
          Everyone
          Online Expansion
          
    Big
          Nailed it, Failed It
          A
          
    
    
    PHOTOS
          BY LEAH
        STIEFERMANN
          SHUTTERSTOCK
        “When you empower your team to know the challenges you face, you empower your team to find solutions. Your employees can and should be smarter than you.”
          —Linda Daugherty, p.
          22 BREAKTHROUGH STRATEGIES
        Cedar knows you want those cushy bathrobes—even when you can’t get to the Ridgedale resort. Here’s how the company moved its on-site retail online. Page 22
        supersized, Biz 100 edition, lled with lessons learned from hard-fought moments of triumph and painful moments of defeat. All straight from the experience of some of this year’s honorees. Page 26
        loves a good mix tape, but very few companies make cassettes these days. Spring eld’s National Audio Company is one of them. Page 25 BIZ417.COM November/December 2022 19
        
    
    BIZ417.COMNovember/December 202220
        HEAT INDEX
          We’re buzzing about a new role in Branson, a new acquisition for a growing company and a well-deserved honor.
          BY LUCIE AMBERG
          
          LEADING IN BRANSON
          Last month, Kirk Elmquist joined the Branson/Lakes Area Tourism Community Enhancement District (TCED) as the executive director. This new role was created to help grow TCED revenues and visitation, build relationships and strengthen communication with stakeholders. “I have worked with some incredible tourism game changers in our region over the past 25 years and seen what awesome accomplishments have been made by visionaries thinking outside of the box,” Elmquist says. “I look forward to being instrumental in enlarging the big picture of what Branson can be.”
          LEVELING UP
          Next Level Solutions (NLS) completed the acquisition of Root Signa. It’s an important milestone for NLS, particularly because Root Signa has expertise in working with the BriteCore platform. “The addition of a BriteCore offering compliments what we are already doing,” says NLS CEO Chris Sawyer. “As we strive to be the dominant partner in the P&C insurance space, it’s acquisitions like this that continually bring us closer to our goal.”
          LIGHTING THE WAY
          The Community Foundation of the Ozarks named Andrea Bishop, executive director of the Betty and Bobby Allison Ozarks Counseling Center (OCC), the 2022 Humanitarian. The people who nominated Bishop for this honor singled out her leadership abilities and scal stewardship. Bishop’s achievements at OCC include securing the Day House in downtown Spring eld and making it possible for OCC to offer evening appointments and discreet counseling appointments.
          
              
              
            
            FOUR TO FOLLOW WITH LORETTA RONEY
          
    
    
    
    
    
    Loretta Roney, president/CEO of Volt Credit Union, follows a variety of sources to bring a balance of encouragement and humor to her news feed.
          
    BY JO JOLLIFF
          
          @BRENEBROWN
          “I have two thought leaders that I follow on social media and LinkedIn. One’s very famous: Brené Brown. Recently on her Dare to Lead podcast, she hosted Simon Sinek and Adam Grant, who are two other big thought leaders. It was the kickoff of her next season.”
          @CYWAKEMAN
          “Cy Wakeman is another thought leader I follow. She is really fun and no-nonsense. She has a book called Your Ego is Not Your Amigo . She puts her podcasts on LinkedIn so you can follow her and see a lot of the excerpts. Her podcast is called The No Ego Podcast .”
          @GARYVEE
          
    “Gary Vaynerchuk is an immigrant who worked his way up and now owns a company called Vayner Media. He is very into media and marketing but does a lot about culture, self-awareness and entrepreneurship. He also will cuss a lot and is just very curt and frank, but I kind of like that he is so edgy. His take is: ‘This is how it is,’ and I think you need that balance.”
          @IMBOSSLEE
          “I have just recently started watching her, but she is like the female version of Gary Vee. She has started a marketing media company called Bosslee. Her tone is very curt and aggressive but also centered around marketing, building your brand, who to develop in your organization, how to look for people who are angry, who to ll in to, who you don’t want to ll into and how to do content marketing.”
          PHOTOS COURTESY LORETTA RONEY, BRENE BROWN, CY WAKEMAN, GARY VAYNERCHUK, IMBOSSLEE
          MACY MITCHELL JARED ALEXANDER JENNIFER GROWCOCK CALLIE CARROLL OLIVIA HOUGH
          FIVE ON FIRE
          [HEAT INDEX]
        BIZ417.COM November/December 2022 21
        
              
              
            
            DON’T PANIC— PIVOT
          
    Academy of Hair Design’s Linda Daugherty, Chair of the Spring eld Area Chamber of Commerce’s Small Business Council, shares tips to weather this wild economy.
          
    
    
    
    
    
    BY REN BISHOP
          
          BIZ 417: THE “GREAT RESIGNATION” IS COMPOUNDING WORKFORCE ISSUES. HOW CAN BUSINESSES NAVIGATE EVERCHANGING TEAM DYNAMICS?
          
    
    
    LD: The great resignation isn’t a negative season; it’s a positive, transformational time. Workers are looking for companies that share in their purpose. That’s an opportunity for businesses to build a team environment that is focused on collective, longterm success and shared vision. Small businesses are built on people’s dreams, and you can continue to grow a culture and your bottom line when your team is fully bought in.
          BIZ 417: EVEN IF YOU HAVE A DREAM TEAM, SUPPLY CHAIN CHALLENGES JUST SEEM TO CONTINUE. AS COO, HOW DO YOU MANAGE YOUR MARGINS AND CUSTOMER EXPERIENCE?
          
    
    LD: We never had back stock before 2020, but now it’s a necessity. Investing some of our cash flow into goods on hand is a good investment, but so is partnering with the right third-party vendors. Vendors should be working with you to provide solutions, not leaving you to fend on your own.
          BIZ 417: THE 800-POUND GORILLA EVERYONE IS FACING IS INFLATION. HOW CAN BUSINESS OWNERS BETTER COMBAT RISING COSTS FROM EVERY DIRECTION?
          
    
    
    
    LD: We have a whole generation of business leaders, some who are retired, who have been through this before. We need to ask them: How did they make it through those hardest times? Leaning on wisdom earned by those leaders is so critical. So often in business, we think we have to go it alone, that everyone is a competitor. But don’t be a lone ranger. People in this community want you to be successful; find them.
          BIZ 417: WHAT’S ONE ACTION STEP YOU WOULD ENCOURAGE EVERY BUSINESS OWNER OR LEADER TO TAKE?
          LD: Be transparent with your team. It’s hard out there. You have to lead, but you can be transparent about your expenses, your overhead. When you empower your team to know the challenges you face, you empower your team to find solutions. Your employees can and should be smarter than you. Don’t stop growing and listening. Many businesses thrive during hard seasons because they’re not afraid to keep taking risks.
          NIGHTSTAND
          
    
    
    
    
    “My team and I read a leadership book every year to work on our own development—not only as a team, but also as individual leaders. This year, we are reading Impact Players by Liz Wiseman, which has been extremely timely as we lead our organization through a major change and challenges with the drivetrain and hydraulic integration.”
          
    —Jena HoltbergBenge, General Manager of JohnDeere Reman and a 2022 Biz 100 honoree. (See all the honorees on p. 36.)
          
              
              
            
            MOVING ONLINE
          
    
    
    
    
    
    
    
    
    
    BY MICHELLE LEWIS
          
          The Problem
          
    
    
    
    In the past, Big Cedar Lodge often received requests from visitors and locals for a platform that would allow them to purchase the resort’s signature items online. Jared Henzlik, director of retail at Big Cedar, says this typically came from those who regretted not purchasing something during their stay. Additionally, locals frequently reached out looking for a convenient way to support the resort.
          The Big Idea
          The idea for an e-commerce site has cycled through many minds at Big Cedar. Over the last few years, the company has made strong additions to the team that have led to positive growth. These additions provided the manpower and infrastructure to bring a project of this size into reality, says Henzlik.
          The Learning Curve
          
    
    
    Throughout the entire process, Henzlik and the team knew that they had just one shot to get it right. Henzlik knew that the experience customers received online had to be congruent with the experience of the resort. This meant checking every detail and solving any hiccups, even if this delayed the project. But, Henzlik says, he knew the proper team with the proper skills would lead to success. “Everything from the person writing the code to having the right artwork is super important,” he says.
          The Takeaway
          
    
    
    The response from customers tells the company that the creation of an e-commerce site was the right decision. The goal for the e-commerce site is not only to bring customers the experience of Big Cedar but also to grow with the business and its demand.
          
    
    
    
    
    
    
    
    PHOTOS BY LEAH STIEFERMANN, COURTESY SHUTTERSTOCK, JARED HENZLIK
          [BREAKTHROUGH]
          [Q&A]
        Jared Henzlik
          BIZ417.COMNovember/December 202222
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    NO CLEAN IS MORE PRISTINE WE HIRE QUALITY EMPLOYEES TO PROVIDE A QUALITY CLEAN FOR YOU. Office Cleaning • Floor Care • Sports Facilities • Medical Facilities IF WE WOULDN’ T TRUST THEM IN OUR OWN HOMES, WE WON’ T LET THEM IN YOUR BUSINESS. 417-833-4250 | myqualityclean.com Bank Local at BluCurrent Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency. Equal Housing Lender. BluCurrent Business Accounts are insured up to $1,000,000 through a combination of federal insurance provided by the National Credit Union Administration (NCUA) and private insurance from Excess Share Insurance Corporation (ESI). Business Checking  No monthly maintenance fee  No minimum balance 417.851.1494 | blucurrent.org | BIZ417.COMNovember/December 202224
        
              
              
            
            A PERFECT PAIRING
          
    BY JENNIFER SWENSON
          
          As the owner of Springfield’s upscale clothing store Town & County, Bob Lowe is accustomed to providing style suggestions. And as a connoisseur of fine wine, Lowe is frequently asked for wine recommendations. With the recent opening of The Reserve at Town & County—a specialty wine shop inside the clothing store—Lowe merges fashion and fine wines into a unique shopping experience.
          
    “It’s time for a passion-driven wine program in Springfield,” Lowe observes. “People drink wines they know, but I want to help them elevate their experience.” At The Reserve at Town & County, patrons will draw on Lowe’s expertise as a certified sommelier. “We are studying and sourcing the best wines we can find,” says Lowe. “Our goal is to offer better product and excellent service.” Over the next year or so, Lowe hopes to add a by-the-glass bar and to offer wine education classes and tasting groups.
          
    
    To create space for the wine shop inside Town & County’s retail space, the Brentwood Center location underwent extensive renovations and adjustments to inventory. “After 65 years in business,” Lowe says, “we are reducing women’s clothing, expanding menswear, and adding The Reserve.” The logo design for The Reserve, featuring a wine bottle wearing a necktie, was inspired by Lowe’s 10-year-old daughter and reflects the two businesses within the combined space.
          
    
    
    
    The Reserve at Town & County is Lowe’s passion project, and he is enthusiastic about sharing his love of fine wine with 417-land. “In the wine world, we refer to an ‘aha moment’— the first time someone tastes a wine that really moves them. We want people to have that ‘aha moment.’ Wine can be at the center of a life. Friends and family can be brought together through food and wine; it can be a beautiful experience. This is what we want for our customers.”
          
    
    
    
    
    PLACE TO BE
          
    
    
              
              
            
            Roll the Tape
          
    Analog music formats have made a big comeback. A Spring eld company is helping meet the demand.
          
    
    
    BY MARY ELLEN CHILES
          
          Celebrate with the best in the biz! Toast Biz 417’s 2022 Biz 100 honorees. November 9 6 p.m. Reliable BMW Tickets on sale at: biz417.com/biz 100party
          
    LEARN ABOUT MORE EVENTS ON P. 67
          
    
    Thanks to nostalgia and the quality of the sound, listening to music on vinyl records and cassette tapes has come back in style. National Audio Company (NAC) is one of three companies that produce cassette tapes.
          
    
    “About 2006 or 2007, we started seeing a resurgence of analog music,” says NAC owner Steve Stepp. Since then, the company has seen 20% sale increases each year.
          
    
    
    Increasingly, independent artists have turned to analog forms to distribute their songs. Recording mp3s isn’t ideal because sounds are so compressed for size. “Entire frequencies are simply dropped out,” Stepp says. Vinyl records can take up to a year to make, but cassettes can be turned out in 30 to 45 days. Plus, Stepp says, tapes sound better than vinyl.
          “The bass frequencies are way better and mid-range is way better,” he says. “A good tape can exceed the high frequency capabilities of a vinyl record.”
          
    
    
    
    
    
    
    
    During peak sales, some manufacturers cut corners to meet the demand of cassette sales, which compromises the quality, Stepp says. But NAC is different because it makes its own tape. In 2016 its tape supplier left the business and put its equipment on sale all over the country. NAC scoured the nation to buy it. Stepp invited a chief formulator to spend a week showing employees how to combine the oxide slurry that coats magnetic tape. “He said, ‘If you learn how to formulate this oxide, you'll have the very best tape you can possibly make,’” Stepp says.
          
    
    Recently, artists like Lady Gaga have started selling physical products, in part to combat digital theft and better track their sales. Pearl Jam and Smashing Pumpkins also re-released classic albums as box sets in cassette, vinyl and CD formats. “Every single one of the 15,000 sets were sold on presale; there was nothing left to sell,” Stepp says.
          NAC also made the tape for the soundtrack to Guardians of the Galaxy a few years ago, and Disney sent a plaque to commemorate sales. “The first million seller on audio cassette since 1994,” Stepp says.
          
    PHOTOS BY BRANDON ALMS
        BIZ 100 PARTY
          [FORWARD THINKING]
        With the launch of specialty wine shop The Reserve at Town & County, Owner Bob Lowe shares his passion and expertise with 417-land.
          [TRENDING NOW]
        BIZ417.COM November/December 2022 25
        
              
              
            
            #NAILED IT FAILED IT
          It’s a special edition roundup of victories earned and lessons learned—straight from a few of this year’s Biz 100 honorees. Read more about them on p. 36.
          #Nailed It Failed It
          Nick Nelson, Museum Director, Springfield Art Museum, see his story on p. 38
          “My #NailedIt moment is not something I can solely take credit for, but I have been fortunate enough to make outstanding hires and promotions at the museum. The team at the museum is outstanding, and I really wonder how I got so lucky to be surrounded by so many great professionals. One of the reasons I chose to come to Spring eld was the quality of the staff, and I’ve been fortunate to add to that resource.” #NailedIt
          “My #FailedIt moment was the loss of the museum’s Andy Warhol prints. That was my biggest professional failure and one that was and still is very public and very painful. I can’t with any honesty speak about failure without acknowledging it.” #FailedIt
          #Nailed It Failed It
          Hal Donaldson, Founder/CEO, Convoy of Hope, see his story on p. 49
          
    “Surrounding myself with people who have more skills and know-how than me.” #NailedIt
          “Hiring people based on charisma over character and chemistry.” #FailedIt
          the day, what I thought was a failure has turned out to be the catalyst to many great endeavors.” #FailedIt
          #Nailed It Failed It
          Gary Gibson, President/CEO, City Utilities of Springfield, see his story on p. 51
          “In my role prior to this position I got approval to pilot a SpringNet Broadband program for small businesses. The initial pilot was a failure, but we learned a lot of things and listened to the community.” #FailedIt
          “Fortunately, I was given another chance and the program became very successful and eventually led to doing our current Fiber Expansion project, making gigabit broadband available to the whole community.” #NailedIt
          #Nailed It Failed It
          James Tillman, Owner/Principal Manager, First Watch, see his story on p. 43
          “Purchasing the First Watch franchise and bringing it to Spring eld was a real home run.” #NailedIt
          “I struggled as a child growing up. Grew up in a very tough environment in Jefferson City. Ran away from home at 16 to come live with my father—big mistake. Had to make the dif cult decision to quit school and support myself before the age of 17. Thank God for people like Max DeForest and Race Brothers Farm & Home Supply being very supportive and getting me on the right track.” #FailedIt
          #Nailed It Failed It
          Dr. Mike Rakes, President, Evangel University see his story on p. 41
          
    
    
    “Learning to share the incredible story of Evangel to donors has become my greatest joy. It’s like the whole world has become the backdrop for why Evangel University exists.” #NailedIt
          “I tell the story in my new book, Surrendered and Unafraid, but I was so all-in on faith and God doing a miracle for our daughter with cancer that I failed to realize that horrible things can happen to people of faith. Fighting back from that disappointment and loss has deepened my con dence in a God who really does care about our pain, but doesn’t always rescue us from suffering.” #FailedIt
          “I was having breakfast with a friend who is starting a business, and she shared her fears with me. Early in my career I read the book Feel the Fear and Do It Anyway by Susan Jeffers, so I recommended it to her. She reached out shortly after that and thanked me for the encouragement.” #NailedIt
          “Early in my career, I called on a potential investor, and he asked me to call him back on a certain date. I hesitated and didn’t do it because I was scared and did not think I knew enough about what I was doing. I was young, in my 20s, did not quite understand the business and did not have great managers or trainers to help. I nally worked up the courage about a week later, and the individual told me someone else had already called him and he gave his money to that person. I was devastated and hard on myself after that, but smart enough to take it as a learning experience, to ‘do the thing’—no matter how scary it is—because you may just miss out on an opportunity. I am grateful for that experience. A hard lesson, but an early one, and at the end of
          #Nailed It Failed It
          Francine M. Pratt, Director, Prosper Springfield (Community Partnership of the Ozarks), see her story on p. 50
          
    
    “I was a project director for an $88 million project. We had budget cuts, yet we were able to meet our pro t goals while providing impeccable service to individuals who owed child support and had barriers to paying that child support. We partnered with private, public and social sectors to provide resources and services based on individual needs. We exceeded child support collections, and children received support they had not seen in years. The thankfulness we received from the parents to know someone listened to them and made a way for them to contribute to their child’s lives was priceless.” #NailedIt
          “As a small business owner, you have to know your limitations. I had a situation
          
    PHOTOS BY ANDIE BOTTRELL, DESIGNING INDIE, HEATHER ROBBINS PHOTOGRAPHY, COURTESY CONVOY OF HOPE, GARY GIBSON, JAMES TILLMAN, EVANGEL UNIVERSITY, FRANCINE PRATT
          #Nailed It Failed It Paula Dougherty, Owner/Private Wealth Advisor/Investor in People, Achieve Private Wealth/Ameriprise Financial, see her story on p. 41
          BIZ417.COMNovember/December 202226
        where I accepted a contract knowing I had limited resources. I knew if I managed my time well, I could meet the needs of the contract. However, I did not have a contingency plan if there were unforeseen obstacles. There were unforeseen ob stacles, and I did not deliver the way I am ac customed to delivering. I made recoveries as best I could and gave the customer a big discount if they came back again. They were very understand ing and thankful for the recovery. However, lesson learned: Do not take on more than you know you are capable of doing.”
          
    #FailedIt
          “Naming a new president of TransLand this year, Laura Gates, who is a veteran of our company and an expert in organizational development, business systems and accountability. This created an im portant freshness to how everyone in our business approached their work.” #NailedIt
          “Waiting too long to bring all our children onto the company board of directors. We have since done so, but they would have bene ted from be ing part of the transition pains and growing pains by being more closely associated with our work."
          
    
    #FailedIt
          “Standing in Forbes on Fifth, being interviewed by Randall Lane and hearing that the Discovery Center was the Yass Prize win ner. All of the work, all of the insanity of COVID, childcare, starting schools, dealing with licens ing...it all made sense.” #NailedIt
          “One of the programs we launched during the pandemic called STEM Kits. It was a huge mis sion piece. We could create and package themed STEM activities, box them up and sell them to the community. In theory, these things should have been a revenue line for us, but they just never took off. We tried for months to get them off the shelf. We ended up cutting our losses and admitting that we didn’t have the bandwidth to make this a suc cess at the time. It wasn’t all a loss, though. We were able to donate several of the kits to youth organizations around town, and if the market ever opens up, we have a full product line ready to go to production.” #FailedIt
          #Nailed It Failed It Mark Walker, Chairman/CEO, Transland see his story on p. 39
          #Nailed It Failed It Rob Blevins, Executive Director, Discovery Center of Springfield see his story on p. 49
          PHOTOS COURTESY MARK WALKER, ROB BLEVINS
          BIZ417.COM November/December 2022 27
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        End of an Era
          
    
    
    Senator Roy Blunt gave us one last look at his D.C. of ce, which is lled with Missouri memories and keepsakes.
          Networking Notes
          Tony Lewis is the new Spring eld community bank president at The Bank of Missouri.
          
    
    
    The SAAB Suit
          Dr. Tyrone Bledsoe, T.J. Hill, Anthony Lakin and Zao Shatto demonstrate the timeless appeal of a classic suit.
          PHOTOS BY BRANDON ALMS, COURTESY U.S. SENATE OFFICIAL PHOTOGRAPHERS
        “I’m a very professionaldressing person. My dad started us that way.”
          —Dr. Tyrone Bledsoe, p.
          34 TOOLS TO HELP YOU DOMINATE
        Page 32
        Page 34
        Page 30 BIZ417.COM November/December 2022 29
        
              
              
            
            Shades of ‘Show Me’
          As Senator Roy Blunt nears his retirement from the U.S. Senate, we asked about the keepsakes and mementos that ll his Washington, D.C., o ce with Missouri memories.
          
    TOLD TO LUCIE AMBERG
          
          When Roy Blunt joined the U.S. Senate in 2010, he already knew his way around Capitol Hill—he’d served seven terms in the U.S. House representing Missouri’s 7th Congressional District. Last year, he announced that this term will be his last. He will leave the Senate on January 3.
          
    During his congressional career, Blunt has focused on mental health, leading the charge to treat it like all other health needs. He’s also advocated for investments in infrastructure and cutting-edge healthcare research.
          As he looks back on these accomplishments, he says, “In every job Missourians have allowed me to have, it has been my honor to work for them and to build a better future for our state and our country. I want to thank Missourians for that opportunity and for all the support they have given me over the years.”
          PHOTOS COURTESY U.S. SENATE OFFICIAL PHOTOGRAPHERS [WHAT’S ON MY DESK]
        AS
        BIZ417.COMNovember/December 202230
        Picture from Charlie Blunt is the proud father of four children and six grandchildren. This candid photo was taken just after Blunt finished speaking to his son Charlie’s elementary school class when they visited the U.S. Capitol Building. Blunt made sure the photo was hung near the door he uses the most to enter and exit his office.
          
    Inaugural Gavel
          
    Blunt served as the Chairman of the Joint Congressional Committee on Inaugural Ceremonies in 2017 and in 2021, where he led the effort to plan and carry out the complex logistics required to hold a presidential inauguration. This gavel was created from the wooden stage used during the 2017 inauguration and currently sits on a table behind Blunt’s desk.
          
    The Farm
          As the son of dairy farmers, Blunt knows firsthand how hard Missouri’s farmers and ranchers work to feed and fuel the world. Blunt keeps these photos of the dairy farm where he grew up hanging near the front door of his office.
          
    Signed World Series 2011 Cardinals Hat Blunt is a lifelong St. Louis Cardinals fan. After the Cards won the World Series in 2011, Blunt had this autographed hat put on a shelf near his desk. Blunt loves to catch a Springfield Cardinals game when he’s back home. In the Senate, he also led the effort to pass legislation directing the U.S. Treasury to mint a coin commemorating the centennial of Negro Leagues Baseball, which was established at Kansas City’s Paseo YMCA in 1920. Sales of the coin benefit the national Negro Leagues Baseball Museum in Kansas City.
          
    Missouri Blue Bird
          In 1927, Missouri chose the Eastern Bluebird as the official state bird. Blunt keeps this wooden model of the bird, which typically visits Missouri between early spring and late fall, on a coffee table in his office where visitors often sit. In the Senate, Blunt has championed conservation efforts to preserve Missouri’s incredible national parks and wildlife.
          
    Missouri One – Southwest Plane
          
    Like all Senators, Blunt spends a lot of time traveling back and forth from Washington to Missouri. Southwest Airlines has a strong relationship with the Show Me State and first began flying to Missouri in 1982. This model of Missouri One, the airline’s tenth plane painted to honor one of the states it serves, was presented to Blunt in December of 2015 and is proudly displayed on a table behind Blunt’s desk.
          
    PHOTOS COURTESY U.S. SENATE OFFICIAL PHOTOGRAPHERS
        BIZ417.COM November/December 2022 31
        
              
              
            
            Get to Know Tony Lewis
          F or Tony Lewis, leading has always come naturally, whether he was serv ing as captain of a baseball team or in his recent role as Springfield commu nity bank president at The Bank of Missouri. Coming into this new position he sees an op portunity not only to lead a team of talented lenders, but to support up-and-coming en trepreneurs in 417-land. “We see southwest Missouri as having great growth potential,” Lewis says. “There’s been a lot of investment into this area, and my job is to help grow that investment.”
          Lewis’s path to banking took some unique turns. He played baseball throughout college at Missouri State University and then Drury University, and he spent three years play ing professionally for independent teams in Toronto, Chicago and Quebec City.
          
    
    His finance career began as a banker at Regions Bank. As he worked his way up at branches around the region, Lewis found a passion for lending. “What really sparked a lightbulb was when I did a home equity line for a farmer,” Lewis says. “I helped him build a barn and he had me come out to his location and said, ‘Tony, your home equity helped me build this.’ I actually saw it put into practice, and it was very tangible at that moment.”
          Spreading his wings more with lending, Lewis moved on to Great Southern Bank, where he had the opportunity to work his way up as a credit analyst and quickly began han dling much larger portfolios. While this expe rience was, at first, a bit like drinking from a firehose, Lewis was able to prove himself through his knowledge of the area and the re lationships he’d built with developers. Great
          
    PHOTOS COURTESY TONY LEWIS [NETWORKING NOTES]
        Tony Lewis, The Bank of Missouri’s new Spring eld community bank president, says he’s learned that lending is about helping others achieve their dreams.
          BY MAX HAVEY
          Left: Tony Lewis was named The Bank of Missouri’s Springfield community bank president in July. Below: Lewis, back in his pro baseball days.
          BIZ417.COMNovember/December 202232
        Southern Bank eventually gave him the opportunity to work in the Kansas City metropolitan area. After three years, Lewis and his growing family returned to Springfield. In July, he became community bank president at The Bank of Missouri.
          
    
    
    
    
    
    
    Lewis is inspired by local leaders like Jack Stack and Johnny Morris— people he admires because of their individuality and vision, and he sees great opportunity in Springfield and the surrounding region.
          “What’s happening in the Ozarks, as far as development, is really incredible,” Lewis says. “You haven’t seen this much excitement about our area ever since I’ve lived here. We’re entering a time where Springfield is trying to truly find its identity and it’s getting closer.”
          OUTSIDE THE OFFICE
          Looking for a way to continue nurturing his love of baseball, Tony Lewis founded the Grip‘N’Rip Baseball League seven years ago. This adult wood-bat baseball league features six drafted teams that represent towns around the region. It’s made up of players from ages 21 to 60. They play at US Baseball Park in Ozark. And when they meet for games, they’re also giving back to the community. One dollar from each ticket sold goes to support the local nonpro ts that sponsor the teams.
          
    nixonins.com visit us at Congratulations FOR EVERYTHING YOU DEPEND ON THANK YOU FOR MAKING 417-LAND A SUCCESSFUL AND ENGAGING COMMUNITY TO LIVE IN HONOREES
        PHOTO COURTESY
          TONY LEWIS
          Lewis still makes time for baseball, whether that’s with his family or with the Grip’N’Rip Baseball League he founded seven years ago.
          BIZ417.COM November/December 2022 33
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    “I have a quote,” Bledsoe says. “‘Dress in the manner you wish to be addressed.’” Bledsoe (standing) is pictured here with T.J. Hill (left) President of the Parkview High School Chapter of SAAB; Zao Shatto (center), President of the Hillcrest High School Chapter of SAAB; and Anthony Lakin (right), President of the Missouri State University Chapter of SAAB.
          
    GYM EQUIPMENT FOR YOUR BUSINESS, SCHOOL, HOTEL AND HOME.
          PHOTO BY BRANDON ALMS
          [MY LOOK] BIZ417.COMNovember/December 202234
        
              
              
            
            WELL SUITED
          
    
    Known for his engaging personality and keen sense of style, Dr. Tyrone Bledsoe is passing the power of the suit on to the next generation of well-tailored talent.
          BY COLIN SHEA DENNISTON
          
          
    
    
    
    
    From the age of 6, suits have been—and continue to be—a wardrobe staple for Dr. Tyrone Bledsoe. “I’m a very professional-dressing person. My dad started us that way,” says Bledsoe. “Every Sunday we had to be at church and every Sunday he said: ‘You’re going to go to church, and you’re going to wear a suit and tie.’ So, I knew how to tie a tie three different ways when I was six. Now we’re teaching young men how to tie ties who are in grad school.”
          With over 36 years in higher education, Bledsoe is the founder/CEO of SAAB, a culturally sensitive brotherhood dedicated to ensuring men of color have the support they need to excel academically, socially and professionally. “Some don’t go to college,” says Bledsoe. “They may go into the military. The main thing we want them to do is have a gameplan so that they can be the future leaders and citizens that contribute to society in a positive way.” And a signi cant part of this preparation includes what’s come to be known as “the SAAB Suit.”
          
    “The SAAB Suit has been a thing for a long time,” says Bledsoe. “We advise students that your rst suit should be a black suit. We do a lot of stuff uniformly… It just looks good when you have 20, 30 people wearing black.” And thanks to a partnership with John’s Suit Shop—made possible by the Community Partnership of the Ozarks—any member of SAAB who cannot afford a suit can get one free of charge. This includes a white shirt and complimentary alterations. “I’ve even had parents go over and see their sons get measured,” says Bledsoe. “One mother actually cried. She said: ‘I’ve never seen him in anything but sweats.’”
          Over the course of the two-year partnership, Bledsoe says the organization has been able to give out over 100 suits, just in Spring eld. “We’ve never had a partnership [anywhere in the country] like we have with John’s,” says Bledsoe. And he isn’t the only fan.
          “The guys love wearing their suits. They want to wear them even when they shouldn’t wear them,” he says with a laugh.
          
    
    
    
    
    
    TO LEARN MORE ABOUT SAAB’S MISSION AND FIND OUT HOW YOU CAN SUPPORT IT, VISIT SAABNATIONAL.ORG.
          BIZ417.COM November/December 2022 35
        BY LUCIE AMBERG
          
          417-land’s 100 most influential leaders
        BIZ417.COMNovember/December 202236
        EACH YEAR, BIZ 417 SELECTS 100 PEOPLE FOR THIS LIST. IT’S OUR TAKE ON WHO IS HAVING THE BIGGEST IMPACT ON 417-LAND’S FUTURE RIGHT NOW. CONSIDER THIS YOUR GUIDE TO WHY THEY’RE ESSENTIAL TO OUR REGION’S ECONOMY AND CULTURE.
          METHODOLOGY
          The Biz 100 is selected by Biz 417’s editors, pub lisher and advisory board members. We evaluate current and prospective nominees based on their individual business success, their impact on the local business community and their community involvement this year. Current honorees are eligible to appear again, but as people retire, leave the area or otherwise take a step back, they may be taken off the list. Generally speaking, leaders who are new to their roles don’t make the list in their first year, but when someone dives in and has an immediate effect, we make an exception. List-makers can come from any industry and hold any title; we’re looking for people whose hard work and vision make tangible differences in 417-land. Some leaders on this list might prefer to avoid the limelight, but we’ve chosen to brag about them anyway. For more information or to tell us who we missed, visit biz417.com/nominate.
          DENOTES FIRST-TIME BIZ 100 HONOREES.
          DENOTES BIZ 100 POWER PLAY , AN ES PECIALLY SIGNIFICANT CONTRIBUTION OR BUSINESS MOVE MADE BY AN HONOREE.
          
              
              
            
            BIZ 100 HONOREES
          
              
              
            
            BIZ 100 HONOREES
          ARCHITECTURE
          RITA BARON, P. 38 BRAD ERWIN, P. 38
          ARTS & ENTERTAINMENT
          BETH DOMANN, P. 38 NICK NELSON, P. 38
          AUTOMOBILES & TRANSPORTATION
          RICK HUGHLETT, P. 39 ROBERT LOW, P. 39 MARK WALKER, P. 39 BRIAN WEILER, P. 39
          BUSINESS CONSULTING & EMPLOYMENT SERVICES
          PAULA ADAMS, P. 39 RACHEL ANDERSON, P. 39
          CONSTRUCTION
          DUSTY EMMERT, P. 40 JOHN OKE-THOMAS, P. 40
          EDUCATION
          DR. J. TIMOTHY CLOYD, P. 40 DANA FORD, P. 40 DR. GRENITA LATHAN, P. 40 BOBBY PETRINO, P. 40 DR. MIKE RAKES, P. 41 CLIF SMART, P. 41
          FINANCE & BANKING
          JOSELYN BALDNER, P. 41 PAULA DOUGHERTY, P. 41 BOB HAMMERSCHMIDT, P. 41 MARK HARRINGTON, P. 41 DOUG NEFF, P. 42 GARY W. SCHAFER II, P. 42 JOSEPH W. TURNER, P. 42
          FOOD & BEVERAGE
          SHAWN ASKINOSIE, P. 42 LYLE FOSTER, P. 42 SAM F. HAMRA, P. 42 SALLY HARGIS, P. 43 ANDY KUNTZ, P. 43 TERESA MCGEEHAN, P. 43 JEFF SCHRAG, P. 43 PAUL SUNDY, P. 43 JAMES TILLMAN, P. 43 JOSHUA WIDNER, P. 43
          HEALTHCARE
          MAX BUETOW, P. 44 TERESA COYAN, P. 44 DR. C.J. DAVIS, P. 44
          INSURANCE
          TREVOR CRIST, P. 44 GORDON KINNE, P. 44 RICHARD OLLIS, P. 44
          PERSON OF THE YEAR: DR. HAL HIGDON
          P. 45
          LAW
          MANUFACTURING
          BOBBY ALLISON, P. 48
          JERRY COOK, P. 48
          JENA HOLTBERG-BENGE, P. 48 DAVID MOORE, P. 48
          JOE REYNOLDS, P. 48
          JACK STACK, P. 49
          MARKETING & COMMUNICATIONS
          BRETT CURRY, P. 49
          NONPROFIT ORGANIZATIONS
          ROB BLEVINS, P. 49
          ERIN DANASTASIO, P. 49
          HAL DONALDSON, P. 49
          BRIAN FOGLE, P. 50
          BRANDY HARRIS, P. 50 MARY KROMREY, P. 50
          FRANCINE M. PRATT, P. 50
          PUBLIC & ELECTED OFFICIALS
          ROY BLUNT, P. 50
          DAVID CAMERON, P. 50
          GARY GIBSON, P. 51
          LINCOLN P. HOUGH, P. 51
          KEN MCCLURE, P. 51 MATT MORROW, P. 51 MICHAEL PARSON, P. 51 CRYSTAL QUADE, P. 51
          PAUL F. WILLIAMS, P. 51
          REAL ESTATE (RESIDENTIAL/ COMMERCIAL/DEVELOPMENT)
          CHRISTINA ANGLE, P. 53
          MICHELLE CANTRELL, P. 52
          JEFF CHILDS, P. 52
          SAM M. CORYELL, P. 52
          MARCO DENIS, P. 52
          JOHN GRIESEMER, P. 53
          BRYAN MAGERS, P. 52
          MATT MILLER, P. 52
          PATRICK MURNEY, P. 52 ROSS MURRAY, P. 53 RYAN MURRAY, P. 53
          TOM RANKIN, P. 53
          DEBBIE SHANTZ HART, P. 53
          STEPHANIE STENGER, P. 53
          RETAIL
          AUDREY GARARD, P. 54
          GREG JOHNSON, P. 54
          JOHNNY MORRIS, P. 54
          ABBI PINEGAR-ROSE, P. 54
          JEFFREY W. RUSSELL, P. 54
          TECHNOLOGY
          THOMAS H. DOUGLAS, P. 55
          DAVID FOSS, P. 55
          DOUG PITT, P. 55
          TRAVEL & TOURISM
          JACK HERSCHEND, P. 55
          PETER HERSCHEND, P. 55
          MARY KELLOGG-JOSLYN, P. 55
          JOHN MCQUEARY, P. 55
          KAREN MCQUEARY, P. 56
          DAVID AGEE, P. 48 CRISTA HOGAN, P. 48 RANDELL WALLACE, P. 48
          TIM O’REILLY, P. 56
          DAN REITER, P. 56
          MEGAN STACK, P. 56
          BRAD THOMAS, P. 56
          CRAIG WESCOTT, P. 56
          BIZ417.COM November/December 2022 37
        
              
              
            
            ARCHITECTURE
          
              
              
            
            Rita Baron
          
    PRINCIPAL, BARON DESIGN & ASSOCIATES LLC B.Arch., Drury University
          RETURNING, FIFTH YEAR
          The Essential: Since opening her own rm in 2003, Rita Baron has built a reputation for her expertise in new construction as well as historic, adaptive re-use and acquisition/rehabilitation projects.
          Big in 2022: Baron is Chair of Drury University’s Board of Trustees. “It keeps me very busy and engaged, but as an alum, it is something I am very passionate about,” she says.
          
              
              
            
            Brad Erwin
          PRESIDENT, PARAGON ARCHITECTURE M.Arch., University of Illinois Urbana-Champaign
          
    RETURNING, SEVENTH YEAR
          The Essential: Brad Erwin founded Paragon Architecture in 2010. The rm is known for its focus on the sustainable architectural design of education, civic, public safety and healthcare facilities.
          Big in 2022: Erwin is on the OTC Foundation Board of Directors. He’s also working on several 417-land economic development activities, including the Spring eld Business Development Corporation, the advisory team for Forward SGF and the Growth and Development Advisory Council.
          
              
              
            
            ARTS & ENTERTAINMENT
          Beth Domann
          
    EXECUTIVE DIRECTOR, SPRINGFIELD LITTLE THEATRE B.F.A, Stephens College
          
    RETURNING, SEVENTH YEAR
          The Essential: Spring eld Little Theatre (SLT) is a favorite destination for 417-landers and a critical piece of downtown Spring eld’s cultural fabric. In her role as Executive Director, Beth Domann has grown SLT’s education programs and community outreach.
          
    LOVE FOR 417-LAND
          “I have lived and worked in a number of metropolitan areas that can tap into the resources of major corporations and large nonprofit organizations. None have demonstrated the spirit of generosity and collaboration that I have experienced since moving to Springfield. Each and every day, representatives from government, community and business entities work together by sharing time, talent and resources to make Springfield the best that it can be.”
          
              
              
            
            Nick Nelson
          M.F.A., Georgia Southern University; B.F.A., Georgia Southwestern State University NEW
          The Essential: Under Nick Nelson’s leadership, the Spring eld Art Museum has established a broad range of education and public engagement programs and attained accreditation with the American Alliance of Museums.
          Why We Selected Him as a Power Play: Nelson says the museum is on track to complete its ambitious master plan by 2028, its centennial year. In March, the museum announced the largest gift in its history, $5 million from Sunderland Foundation. Nelson says, “You’ll probably notice all the work being done on our grounds, including the naturalization of Fassnight Creek, improvements to parking and better access between the museum and Phelps Grove Park.”
          MEET THE 2022 BIZ 100 HONOREES
        MUSEUM DIRECTOR, SPRINGFIELD ART MUSEUM
          POWER PLAY
          —Dr. Grenita Lathan (p.40)
          BIZ417.COMNovember/December 202238 PHOTOS BY ABOUT FACES PHOTOGRAPHY, DESIGNING INDIE,BRANDON ALMS
        
              
              
            
            AUTO & TRANSPORTATION
          
              
              
            
            Rick Hughlett
          FOUNDER, RICK’S AUTOMOTIVE RETURNING, SIXTH YEAR
          
    The Essential: Since Rick and Karen Hughlett opened Rick’s Automotive in 1980, its clean waiting areas and warm service have made it a destination for 417-land car care. The company is also known for philanthropic activities, including a six- gure donation from Rick’s Automotive to OTC’s Robert W. Plaster Center for Advanced Manufacturing.
          Big in 2022: The leadership at Rick’s Automotive is transitioning to a new generation: the Hughletts’ daughter and son-in-law, Kala and Travis Comfort.
          
              
              
            
            Robert Low
          PRESIDENT/FOUNDER, PRIME INC. RETURNING, SEVENTH YEAR
          The Essential: Robert Low founded Prime, Inc. in 1970. Ten years later, Spring eld became the company’s headquarters. Today, Prime Inc. is recognized as an international leader in transportation of refrigerated and atbed operations.
          
              
              
            
            Brian Weiler
          DIRECTOR OF AVIATION, SPRINGFIELD-BRANSON NATIONAL AIRPORT M.S., University of Central Missouri; B.A., Embry-Riddle Aeronautical University RETURNING, FOURTH YEAR
          The Essential: Brian Weiler says that Springield-Branson National Airport’s “passenger numbers are back to pre-pandemic levels, and we’ve seen strong growth in general avia tion and cargo activity.”
          Big in 2022: Ozarks Technical Community College is in the process of bringing an aircraft maintenance training program to the Spring eld-Branson National Airport.
          BUSINESS CONSULTING & EMPLOYMENT SERVICES
          Paula Adams
          PRESIDENT, PENMAC STAFFING B.S., University of Missouri RETURNING, SEVENTH YEAR
          
    
    The Essential: In 1995, Paula Adams joined her family’s company, Penmac Staf ng. She learned the ins and outs of the business in a variety of roles and became president in 2006. Big in 2022: Penmac is in the process of its biggest software update since 2011. Adams says it “will help with sales, recruiting, onboarding, and time and attendance.”
          Rachel Anderson
          DIRECTOR, EFACTORY AT MISSOURI STATE UNIVERSITY B.G.S., University of Missouri NEW
          The Essential: As the director of Missouri State University’s efactory, Rachel Anderson manages a range of programs and services that support business development, training and entrepreneurship in 417-land.
          
    Big in 2022: The efactory announced big developments, like the Southern Missouri In novation Network to spur workforce and economic development across 47 counties.
          
              
              
            
            Mark Walker
          CHAIRMAN/CEO, TRANSLAND B.A., Drury University RETURNING, SIXTH YEAR
          
    
    The Essential: Mark Walker became CEO of TransLand in 2013. The company serves customers through out the U.S. with transpor tation needs like dry van and atbed trucking.
          Big in 2022: This spring, Walker was chosen to lead a statewide Teacher Re cruitment and Retention Blue Ribbon Commission.
          In a pinch, you could pull a band together from the Biz 100 list. Gary Gibson (p.51) plays guitar. Teresa Coyan (p.44) and Paul F. Williams (p.51) have both performed as singers. And Craig Wescott (p.56) tells us, “My band, Mile Zero, has been playing wineries, breweries, Branson Landing events and sev eral other venues for almost 17 years. My soul is filled when I’m playing music.”
          GREAT MINDS
          BIZ417.COM November/December 2022 39 PHOTOS BY KRISTINA BRIDGES-TEMPLETON, KARA REMINGTON, BRANDON ALMS, COURTESY THE BIZ 100 HONOREES
        Dusty Emmert
          PRESIDENT, SNYDER CONSTRUCTION GROUP B.S., Pittsburg State University
          NEW
          
              
              
            
            CONSTRUCTION EDUCATION
          The Essential: Snyder Construction group was founded by Dusty Emmert’s father-in-law, Larry Snyder, in 1978. Emmert has served as the company’s president since 2012.
          Big in 2022: Some of the company’s biggest projects include: the new AgAcademy, Hill City Church, North Point Church in Nixa and Moon City Lofts.
          John Oke-Thomas
          
    PRESIDENT/CEO, OKE-THOMAS + ASSOCIATES, INC. B.Arch., Drury University; Dip.Arch., Polytechnic of Northern London RETURNING, SIXTH YEAR
          
    
    
    The Essential: Since founding his company in 1996, John Oke-Thomas has built a solid client base that includes the U.S. General Services Administration, the State of Missouri, the City of Kansas City, the City of St. Louis, Drury University and the University of Central Missouri. Big in 2022: Oke-Thomas is the Chairman of the Spring eld Area Chamber of Commerce.
          LOVE FOR 417-LAND
          “Springfield is the ‘basecamp’ of the Ozarks and a well-kept secret. We have so much to offer—higher education (40,000 college students), healthcare (two top-50 hospital systems), a diverse business community, cool neighborhoods and many outdoor activities in the heart of the Ozarks hills.”
          —Richard Ollis (p.44)
          
              
              
            
            Dr. J. Timothy Cloyd
          
    
    PRESIDENT/PROFESSOR OF MANAGEMENT AND LEADERSHIP/PROFESSOR OF POLITICAL SCIENCE, DRURY UNIVERSITY Ph.D. and M.A., University of Massachusetts Amherst; B.A., Emory and Henry College RETURNING, SIXTH YEAR
          
    
    
    
    
    The Essential: J. Timothy Cloyd’s sixth year as Drury University’s president was a big year for the institution. The university announced a $1 million pledge from James and Patricia Spangler in January and welcomed the largest freshman class in its history this fall.
          
              
              
            
            Dana Ford
          MEN’S HEAD BASKETBALL COACH, MISSOURI STATE UNIVERSITY B.S., Illinois State University RETURNING, FOURTH YEAR
          
    
    
    The Essential: Dana Ford became the Missouri State Bears’ 18th head coach in 2018. He and his wife, Christina, are known for their nonpro t organization, The Rebound Foundation, which seeks to restore women who’ve experienced domestic abuse and break the generational cycle of abuse. They’re also the proud parents of ve children.
          
              
              
            
            Dr. Grenita Lathan
          SUPERINTENDENT, SPRINGFIELD PUBLIC SCHOOLS RETURNING, SECOND YEAR
          Ph.D., Southern Illinois University; M.S., University of North Carolina; B.S., North Carolina A&T StateUniversity
          
    The Essential: Dr. Grenita Lathan leads the largest school district in Missouri. She says, “At my very core, I am a teacher.”
          
    Big in 2022: Spring eld Public Schools opened its newest magnet program, AgAcademy, at Missouri State University’s Darr College of Agriculture. “Choice programs like this one allow students to immerse themselves in a particular area of interest where passion and inquiry guide their learning,” Lathan says.
          
              
              
            
            Bobby Petrino
          HEAD FOOTBALL COACH, MISSOURI STATE UNIVERSITY RETURNING, SECOND YEAR
          The Essential: When Missouri State University hired Bobby Petrino in 2020, it marked a turning point for Bears Football. Since then, the Bears have racked up honors, including two appearances in the NCAA FCS playoffs and a conference championship.
          
    PHOTOS COURTESY SNYDER CONSTRUCTION GROUP, MISSOURI STATE UNIVERSITY, THE BIZ 100 HONOREES
          BIZ417.COMNovember/December 202240
        
              
              
            
            Dr. Mike Rakes
          PRESIDENT, EVANGEL UNIVERSITY Doctor of Management Studies, Biola University; M.A., AGTS/Reformed Theological Seminary/Biola University; M.Div. Biola University NEW
          The Essential: In Dr. Mike Rakes’s second year as Evangel’s leader, the university announced the largest gift in its 67-year history. The Green family, owners of Hobby Lobby and Mardel, donated $10 million to Evangel. The funds will support construction and renovation of various residential, athletic and community facilities around campus.
          
              
              
            
            Clif Smart
          PRESIDENT, MISSOURI STATE UNIVERSITY J.D., University of Arkansas School of Law RETURNING, SEVENTH YEAR
          
    
    The Essential: In Clif Smart’s twelfth year as president, Missouri State secured $50 million in federal funding and $30 million in state funding for renovations to science facilities. Its comprehensive funding campaign is on track to rase more than $250 million, and the university has been recognized as a doctoral-granting institution.
          Big in 2022: Two new leaders on Missouri State’s administrative team: Executive Vice President Zora Mulligan and Interim Provost John Jasinksi.
          
              
              
            
            FINANCE & BANKING
          Paula Dougherty
          OWNER/PRIVATE WEALTH ADVISOR/INVESTOR IN PEOPLE, ACHIEVE PRIVATE WEALTH/AMERIPRISE FINANCIAL M.B.A., Missouri State University; B.S. Missouri State University (Certi ed Financial Planner, Accredited Portfolio Management Advisor, Behavioral Financial Advisor) RETURNING, THIRD YEAR
          The Essential: In more than 25 years with Ameriprise, Paula Dougherty has built a reputation for her attentive, client-centered approach to nancial management. Big in 2022: Dougherty named on Forbes list of Best-In-State Women Wealth Advisors for Missouri.
          Mark Harrington
          PRESIDENT/CEO, OLD MISSOURI BANK B.S., Missouri State University NEW
          
    The Essential: Mark Harrington founded Old Missouri Bank in 1999. It now has locations across 417-land.
          Big in 2022: “We’ve had our best-ever year of growth,” Harrington says. “It’s evidence of the strength of our team and our communities and makes us really optimistic about the future.”
          
              
              
            
            Bob Hammerschmidt
          CHAIRMAN, COMMERCE TRUST COMPANY
          Southwestern Graduate School of Banking, Southern Methodist University; B.S.B.A., Arkansas Tech University RETURNING, FIFTH YEAR
          The Essential: Commerce Trust’s Bob Hammerschmidt is known for community engagement. “My company will do no better than the community we serve,” he says. “So it is imperative that each of our associates get involved to make our community a better place.”
          
    INSPIRATION CLOSE TO HOME
          When asked who in 417-land inspires him, Clif Smart (p.41) answered, “Gary Gibson (p.51) leads City Utilities in a very progressive, creative, pro-growth manner.”
          
              
              
            
            Joselyn Baldner
          PRESIDENT/CEO, CENTRAL BANK RETURNING, SECOND YEAR
          The Essential: In 2021, Joselyn Baldner made history as the rst woman to hold the position of president and CEO of Central Bank. Big in 2022: Baldner is the current Chair-Elect of the Spring eld Area Chamber of Commerce. She’ll serve as Chairman next year.
          
    
    GREAT MINDS
          Rita Baron (p.38) and Brett Curry (p.49) share a love of sur ng, though Baron says, “I don’t actually surf because (a) I’m too afraid and (b) I can’t. But my fantasy would be to surf the wave in the movie The Perfect Storm.”
          PHOTOS COURTESY HEATHER ROBBINS PHOTOGRAPHY, THE BIZ 100 HONOREES
        BIZ417.COM November/December 2022 41 EDUCATION, CONTINUED
        
              
              
            
            Doug Neff
          SENIOR VICE PRESIDENT, COMMERCE BANCSHARES, INC./ DIRECTOR OF COMMUNITY MARKETS
          B.S.B.A., University of Missouri; Graduate, Prochnow Graduate School of Banking RETURNING, SEVENTH YEAR
          The Essential: During his three decades with Commerce Bank, Doug Neff has worked with every aspect of the industry, including commercial banking, credit and wealth management.
          
    Big in 2022: “2022 was the year of the relationship,” Neff says. “It was great to get back engaged with in-person meetings and events.”
          
              
              
            
            Joseph W. Turner
          PRESIDENT/CEO, GREAT SOUTHERN BANK J.D., University of Missouri; B.S., Drake University RETURNING, SEVENTH YEAR
          The Essential: After a career in law, Joseph W. Turner joined Great Southern Bank in 1991. He has served as CEO since 1999.
          Big in 2022: In March, the Spring eld Area Chamber of Commerce named Turner the 2022 Spring eldian.
          
              
              
            
            FOOD & BEVERAGE
          
              
              
            
            Shawn Askinosie
          FOUNDER/CEO, ASKINOSIE CHOCOLATE J.D., University of Missouri; B.S., University of Missouri RETURNING, SEVENTH YEAR
          
    The Essential: Lawyer-turned-chocolatier Shawn Askinosie is known for making chocolate that tastes great and feels just as good because the pro ts get shared with smallholder farmers who produce the cocoa.
          Big in 2022: In July, Askinosie Chocolate celebrated a sweet milestone—the company’s 15th anniversary.
          Lyle Foster CEO, BIG MOMMA’S COFFEE AND ESPRESSO Ph.D., University of Missouri; M.A., Brown University; M.A., Yale University RETURNING, SEVENTH YEAR
          The Essential: It’s been a big year for Lyle Foster. Big Momma’s Coffee and Espresso celebrated its 15th anniversary by announcing a new location near Boonville and Division. In addition to Big Momma’s brews, the new location will offer food from Queen City Soul Kitchen, the restaurant Foster co-owns with fellow Biz 100 honoree Francine M. Pratt.
          Big in 2022: Foster served as the grant administrator for Greene County’s $57 million in American Rescue Plan Act funding.
          
              
              
            
            Sam F. Hamra
          FOUNDER/CHAIRMAN EMERITUS, HAMRA ENTERPRISES
          LL.B., University of Missouri; B.S.B.A., University of Missouri RETURNING, SEVENTH YEAR
          The Essential: Sam F. Hamra, along with his family, founded Hamra Enterprises in 1975. The company owns and operates restaurants, including dozens of Wendy’s and Panera Bread locations. Around 417-land, Hamra is as known for his philanthropy as his business success. He’s given to The Kitchen, the Spring eld Art Museum, multiple colleges and universities and many other entities.
          
              
              
            
            Gary W. Schafer II
          
    
    
    
    FORVIS MANAGING PARTNER–SOUTHERN MISSOURI
          
    B.S., Missouri State University RETURNING, FOURTH YEAR
          The Essential: Gary W. Schafer II leads the 417-land operations of our region’s largest accounting rm. Why We Selected Him as a Power Play: “BKD CPAs and Advisors became FORVIS on June 1 but continues our 100-year legacy of service to our clients and our community in southern Missouri,” Schafer says. The change was the result of a merger with Dixon Hughes Goodman LLP and appeared to happen with little dif culty or fuss. The FORVIS name looks right at home on the corner of John Q. Hammons Parkway and East St. Louis Street.
          INSPIRATION CLOSE TO HOME
          When asked who in 417-land inspires him, Brad Thomas (p.56) mentioned the work of Tim O’Reilly (p.56), Johnny Morris (p.54), Megan Stack (p.56) and Andy Kuntz (p.43). He also described Jack Herschend (p.55) and Peter Herschend (p.55) as his biggest mentors.
          PHOTOS COURTESY THE BIZ 100 HONOREES, BY BRANDON ALMS
          FINANCE & BANKING, CONTINUED
        POWER PLAY
          BIZ417.COMNovember/December 202242
        
              
              
            
            Sally Hargis
          VICE PRESIDENT/VICE CHAIRMAN OF THE BOARD, OZARKS COCA-COLA/DR PEPPER BOTTLING CO.
          
    B.S., University of Missouri RETURNING, SEVENTH YEAR
          The Essential: The enterprise that was started by Edwin C. “Cookie” Rice Sr. and a few other family members is now a major force in 417-land manufacturing. It’s currently run by his granddaughter, Sally Hargis, and her father, Edwin C. Rice Jr.
          
              
              
            
            Andy Kuntz
          PRESIDENT/CEO, ANDY’S FROZEN CUSTARD RETURNING, SEVENTH YEAR
          The Essential: Andy Kuntz leads Andy’s Frozen Custard, the company his parents founded more than three decades ago in Osage Beach.
          Big in 2022: 417-landers felt all the feelings when Andy’s opened store no. 119 on National Avenue in Spring eld. The site paid tribute to the location’s previous occupant, longtime local favorite National Art Shop.
          
              
              
            
            Teresa McGeehan
          OWNER OPERATOR, CLASS ACT MANAGEMENT/MCDONALD’S RETURNING, SECOND YEAR
          The Essential: From a job at the McDonald’s counter when she was 16 years old, McGee han worked her way up through the ranks. She now owns and operates 19 restaurants.
          Big in 2022: McGeehan served as executive producer of the exhibit “Standing Together,” which raises awareness of domestic abuse. Harmony House debuted the exhibit in Spring eld last year and is now taking it to other cities around the state.
          
    
              
              
            
            Jeff Schrag
          OWNER/FOUNDER, MOTHER’S BREWING CO.; PUBLISHER, THE DAILY EVENTS B.S., Kansas State University RETURNING, SEVENTH YEAR
          The Essential: A “dedicated Downtowner,” Jeff Schrag says he “tries not to drive south of Sunshine unless I have to.” And since he owns 417-land staple Mother’s Brewing Co., he rarely has to—eventually, everyone comes to him.
          
    Paul Sundy
          CO-OWNER/OPERATOR, BIG WHISKEY’S AMERICAN RESTAURANT AND BAR B.B.A., Evangel University; A.A., Ozarks Technical Community College
          RETURNING, THIRD YEAR
          The Essential: Paul Sundy not only made Big Whiskey’s a xture in the local restaurant scene, he’s taken it to new markets in Arkansas, Alabama and Oklahoma.
          
    Big in 2022: Sundy serves as Chair of OTC’s Board of Trustees.
          
    
    LOVE FOR 417-LAND
          
              
              
            
            James Tillman
          OWNER/PRINCIPAL MANAGER, FIRST WATCH
          RETURNING, THIRD YEAR
          The Essential: 417-landers encounter Tillman’s ideas and enterprises everywhere. His investments and proj ects include seven First Watch restaurants, three FD Grillhouse locations, Thai Express, Casa Bella Mexican Cuisine, more than 50 commercial real estate buildings and Complete Electrical Solutions.
          Big in 2022: Tillman is working on bringing a new chicken restaurant concept to 417-land.
          
              
              
            
            Joshua Widner
          FOUNDER/OWNER, GOOD SPIRITS & CO.
          NEW
          The Essential: Joshua Wid ner is known for intention al destinations with a local focus, including 417-land favorites Cherry Picker Package x Fare, Golden Girl Rum Club, Best of Luck Beer Hall and Sweet Boy’s Neighborhood Bar.
          
    PHOTOS COURTESY THE BIZ 100 HONOREES, BY VIVIAN WHEELER
          FOOD & BEVERAGE, CONTINUED
        “As someone who started their own company 25 years ago (this year!), I don’t think I could have picked a better community to invest in. When you have something valuable to offer that improves someone’s life, the people will welcome you with open arms. This has been the case for us over the years, and if I had the chance to do it all over again, I absolutely would.”
          —Patrick Murney (p.52)
          BIZ417.COM November/December 2022 43
        
              
              
            
            HEALTHCARE
          
              
              
            
            Max Buetow
          PRESIDENT/CEO, COXHEALTH NEW
          
    
    The Essential: Max Buetow became CoxHealth’s president and CEO in June. Prior to this role, he served as CoxHealth’s executive vice president and COO. When his appointment was announced, Board of Directors Chair Rob Fulp said: “In Max Buetow, we found the right person to continue CoxHealth’s high-level focus on patient care. He has demonstrated his passion for this organization, for our patients and for our 12,500 CoxHealth team members.”
          
              
              
            
            Teresa Coyan
          VICE PRESIDENT OF PUBLIC AFFAIRS, COXHEALTH M.B.A., Webster University; B.S., Missouri State University
          
    RETURNING, FIFTH YEAR
          The Essential: Teresa Coyan works closely with elected of cials and other healthcare stakeholders to bring about positive changes, such as this year’s expansion of CoxHealth’s family medicine residency program. With $3 mil lion in ARPA funding, CoxHealth is set expand and update the program while also re-locating it to the south campus.
          Big in 2022: Coyan led the search for a new director for the Missouri Depart ment of Mental Health. She’s hopeful that Valerie Huhn, who assumed the role this year, “will help our state with additional resources, as we know that mental health is important, not only in crisis, but in our day-to-day lives.”
          
              
              
            
            INSURANCE
          Trevor Crist
          CEO, NIXON & LINDSTROM INSURANCE B.S., Missouri State University RETURNING, SEVENTH YEAR
          The Essential: Trevor Crist joined the team at Nixon & Lindstrom Insurance in 2002—the result of a cold call he made to President/Owner Luke Nixon. He was named the company’s CEO in 2013.
          
    Gordon Kinne
          PRESIDENT, MED-PAY, INC. B.S., Missouri State University
          RETURNING, SEVENTH YEAR
          The Essential: Gordon Kinne founded Med-Pay, Inc. in 1984. The company has since grown into one of the largest third-party administrators in Mis souri’s insurance market.
          Richard Ollis
          CHAIRMAN/CEO, OLLIS/AKERS/ARNEY B.S., Missouri State University
          
    RETURNING, SEVENTH YEAR
          The Essential: Richard Ollis helped steer the company his great-grandfather founded through its transition to an entirely employee-owned model. Big in 2022: Ollis says, “Being on the Spring eld City Council has brought opportunities to grow and develop.” He’s looking forward to some big proj ects, including Grant Avenue Parkway, the daylighting of Jordan Valley Creek and new avenues for sports tourism.
          Dr. C.J. Davis
          CEO, BRIGHTLI, INC. AND PRESIDENT/CEO OF BURRELL BEHAVIORAL HEALTH
          PSY.D., Forest Institute of Professional Psychology RETURNING, FOURTH YEAR
          The Essential: C.J. Davis came to his role as Brightli’s CEO with more than 25 years of experience in the industry as both an executive and a clinical psychologist. Why We Selected Him as a Power Play: Early this year, Burrell merged with Comprehensive Mental Health Services, which is based in Inde pendence. This move established Burell/Brightli’s presence in the Kansas City mental health market. Burrell also continued its efforts to raise mental health awareness through events like The Art of Be ing ME, a multimedia collaboration between the Burrell Foundation and Artist Randy Bacon.
          
    LOVE FOR 417-LAND
          “This place literally saved my life. Many of the people who live in 417-land care deeply about this community and understand the importance of civic engagement.”
          —Brandy Harris (p.50)
          PHOTOS COURTESY THE BIZ 100 HONOREES
        BIZ417.COMNovember/December 202244
        POWER PLAY
          2022 PERSON OF THE YEAR
          
              
              
            
            Dr. Hal Higdon
          Now in his 17th year as Chancellor, Dr. Hal Higdon has built the future of Ozarks Technical Community College inch by inch.
          
    BY LUCIE AMBERG
          
          
              
              
            
            PERSON OF THE YEAR PERSON OF THE YEAR
          When Dr. Hal Higdon rst arrived at Ozarks Tech nical Community College (OTC) in 2006, he identi ed one thing that had to be changed im mediately: the logo.
          “It was hideous,” he says. Higdon’s predeces sor as OTC Chancellor, Dr. Norman Myers, told Higdon that because the school’s rst catalog had been issued during the fall, the original logo was rendered in autumnal shades of orange and green. No one ever changed it, but apparently,
          no one liked it, either. Higdon proposed a new design in a color called “OTC Blue.”
          “I did that without any input,” he says. “I went to the board and asked, ‘Do y’all care?’ And they were like, ‘No, we hate orange and green.’”
          Beyond this, Higdon says, the college was al ready well run and insists “there weren’t a lot of things that needed to be xed, just things to be tweaked.” For example, he led a change to en rollment management—a strategic adjustment
          PHOTO BY
          BRANDON ALMS
        BIZ417.COM November/December 2022 45
        that helped the college weed out people who’d registered for classes without serious intent to attend. He also built goodwill on campus when he decreased the teaching loads of OTC faculty, who had been teaching more course hours than their peers at any of the other community colleges around the state.
          But Higdon’s primary directive wasn’t change; it was growth. “OTC was undersized for this community,” he says. “It’s still underfunded. We have the lowest tax rate, locally, and the lowest level of funding by the state. The original board and presi dent [had been] asked to build a community college on a shoestring.”
          Now, it was Higdon’s job to en sure OTC leveled up. The Board of Trustees made it clear that he was expected to expand the college’s philanthropic support, tax base and nancial support from the state. The board also wanted him to increase program offerings—a task that re quired even more funding.
          It was a tall order. But as a longtime fan of the Alabama Crimson Tide, Higdon knows that the big games are won in inches, and he started guring
          out how to put those inches together. He added staff to OTC’s philanthropy of ce and hired an outside organiza tion to assess 417-land’s fundraising capability. The college amped up its community outreach, determined, Higdon says, to deepen relationships with “people of in uence and af u ence.” He networked in Jefferson City and with other higher education leaders to grow OTC’s funding from the state, something he says had to be “very slow and methodical.” These efforts yielded $50 million in fundraising during Higdon’s time as chancellor and ultimately resulted in a 33% increase in the funding OTC receives from the state.
          Higdon’s most signi cant chal lenge might have come on the local tax front. Approximately 15% of the college’s funding comes from OTC’s taxing district, which includes all of Greene County and parts of nearby counties. In some ways, this tax rev enue is the nancial manifestation of the community’s commitment to the college. OTC exists, Higdon says, to train the workforce 417-land needs, and 97% of OTC’s graduates remain in the area once they’ve n
          ished school, presumably contribut ing to the local economy for years to come. The tax levy is the communi ty’s way of putting some skin in the game. But taxes are hardly popular in southwest Missouri; tax increases are even less so. In 2018, OTC not only had to convince the public to re new an existing tax levy; it asked for a raise—an additional 5 cents in taxes per $100 of assessed property value.
          Top: On August 15, Higdon addressed the crowd that turned out to celebrate the opening of OTC’s Robert W. Plaster Center for Advanced Manufacturing.
          
    Bottom: HIgdon with OTC sta at the Technical Educa tion Showcase in 2018.
          
    BIZ417.COMNovember/December 202246 PHOTOS BY KRISTINA BRIDGES/OTC
        “This area’s not anti-tax,” Higdon says. “It’s anti-lack-of-accountability. You have to be transparent and ac countable.” And OTC had a reputa tion for scal accountability. For ex ample, when voters approved a tax in 1998 to support technical education, OTC built the Industry and Transpor tation Technology Center, a facility that Higdon says “far exceeded ex pectations.” So when OTC’s future was on the ballot in 2018, he made the case that if taxpayers stepped up, OTC would come through again. The voters agreed. They renewed the ex isting levy and approved the 5-cent increase. That “nickel,” as Higdon calls it, was the inch OTC needed to make its next chapter possible.
          With the extra tax revenue, OTC was able to build the Republic Edu cation Center and move agricultural education to the Richwood Valley campus, where the program is thriv ing. Perhaps most signi cantly, the “nickel” generated $20 million for the Plaster Center for Advanced Man ufacturing (PMC), a state-of-the-art facility that opened in August. The PMC’s remaining funding came from state appropriations and donations, including ones from the Robert W. Plaster Foundation, Larry and Donna Snyder, the Gentry family, American National, The Durham Company, Emerson, the Gene Haas Founda tion, SRC Holdings Corp. and Rick’s Automotive. When the PMC opened in August of this year, 417-landers celebrated it as a game-changer for workforce development in our region.
          Higdon made progress on the Board’s directive to add programs, too. “We listened to business and industry and asked, ‘What do you
          need?’” he says. “We’d say, ‘If you want us to do this, this is what it’s go ing to cost, and here’s how we can do it.’” This is how OTC added programs like pilot training in Spring eld and line worker training in Lebanon.
          Line worker training, in particular, serves as a vital pathway for students from rural counties where higher education isn’t widely available. In those classrooms, Higdon says, you’ll nd a lot of square-toed boots, Wran glers and Skoal, along with plenty of John Deere and Bass Pro hats. You’ll also nd ambition and the willing ness to work hard. “They couldn’t do it if they weren’t willing to drive,” he says. “They’re coming in from Ava, from Cabool.” And when they gradu ate, they’ll be quali ed for positions that pay $25 an hour.
          It’s a transformative opportunity for people who live in places where good jobs are growing scarce. “If you took welfare and food stamps... and county services out of the county, there’d be nobody left in some of these counties,” Higdon says. This sounds blunt, but Higdon contends, “We can’t arti cially keep people in urban areas where they can’t sur vive, and we shouldn’t arti cially keep people in rural areas where they can’t survive.” To break that cycle, he says people need access to edu cational experiences beyond K–12. They need training and apprentice ship programs, and they might need a change of scenery.
          “Frankly, we need about 40,000 to 50,000 more people to live in Spring eld,” he says. “We need more people to live in Ozark and Nixa... We need people to move from these counties where they’re living in pov
          erty. Move here, be trained and live better. I know it’s nice to live on a country road. You can still do that pretty close to Spring eld and have a good job.”
          Although Higdon speaks about the Ozarks with the depth and uency of a native, he’d never heard of OTC until 2006, when a recruiter reached out and asked him to apply for the chancellor’s position. At the time, he was vice president of administration at Mississippi Gulf Coast Community College, and although the top job was appealing, he wasn’t looking to move. The recruiter convinced him, but still, he says, “Being in my early
          40s, I didn’t think I had a shot. I thought it’d be a good learning expe rience.”
          Of course, he got the job. He as sumed he’d follow the typical trajec tory for a rst-time chief executive— stay for a few years before moving on. Five years turned into 10, and 10 turned into 15. “Now I’m in year 17,” he says.
          He doesn’t plan on going any where. There are more programs to be developed, more opportunities to be mined, and there will always be more students dreaming of the fu ture. And Higdon will keep looking for those inches everywhere.
          OFF CAMPUS WITH DR. HAL HIGDON
          
    Higdon’s late wife, Nancy, was an accountant and educator from an “old Mobile family,” Higdon says. She was an Auburn fan, but the couple put their game day allegiances aside and married in 1994. Just nine months after Higdon took the chancellor’s position at OTC, Nancy was diagnosed with cancer. At the time, she was still living in Missis sippi, ful lling her duties as an instructor at Mississippi Gulf Coast Community College, and the separation was tough for both Higdons. Nancy came to Spring eld for post-surgery treatment at CoxHealth. “Thank goodness that CoxHealth had [gynecological oncologist] Al Bonebrake,” Higdon says. “He was just fantastic. He’s one of a kind.” Nancy enjoyed a few years of remission before her cancer returned. “We were in town [together] from ‘06 to ‘16, and half that time she was in treatment for cancer,” Higdon says.
          Last year marked the beginning of a new chapter for Higdon. During Christmas Eve dinner at The Capital Grille in Kansas City, he proposed to Molly Kerr, a banker from Leawood, Kansas. Kerr’s son Campbell and daughter Annie were part of the occasion, and 417-land was well represented, too—in the form of an engagement ring from Maxon Fine Jewelry. Higdon tells us, “Molly says I did a great job picking the ring out, and I say, ‘No, [Maxon co-owner] Jessica Harmison Olson did a great job picking it out.’”
          
    Higdon has one daughter, Alexandria, from his rst marriage. She lives in Hendersonville, North Carolina, with her husband, John, and three children: Hala Ann (5), Julip (3) and new baby Elby.
          
    BIZ417.COM November/December 2022 47 PHOTOS COURTESY OTC, HAL HIGDON
        Back in 2006, then-Chair of OTC Board of Trustees Don Clinkenbeard wel comed Higdon to campus.
          Left: Higdon enjoying the holidays with his grandchildren.
          Right: With fiancée Molly Kerr.
          
              
              
            
            LAW
          David Agee
          PARTNER, HUSCH BLACKWELL LLP
          J.D., University of Missouri, Order of the Coif; B.S., Missouri State University RETURNING, SEVENTH YEAR
          The Essential: David Agee specializes in commercial airline and business aviation industry matters. Over the course of his career, he’s traveled all over the world, working on aircraft acquisition as well as airport-related issues and property taxation.
          Crista Hogan
          EXECUTIVE DIRECTOR, SPRINGFIELD METROPOLITAN BAR
          J.D., Tulsa University; B.B.A., George Washington University RETURNING, SIXTH YEAR
          The Essential: As the leader of the Spring eld Bar Association, Hogan feels proud of the organization’s work to help people attain education, housing and employment opportunities.
          
    Big in 2022: In March, Hogan accepted the 2022 ATHENA Award from the Spring eld Area Chamber of Commerce.
          
              
              
            
            MANUFACTURING
          Jerry Cook
          PRESIDENT, LOREN COOK COMPANY
          
    RETURNING, SECOND YEAR
          The Essential: Loren Cook Company, which was founded by current CEO Jerry Cook’s father is known as one of the most important manufacturing employers in 417-land. It specializes in a range of air-moving products.
          
              
              
            
            Jena Holtberg-Benge
          GENERAL MANAGER, JOHN DEERE REMAN M.I.M., Thunderbird School of Global Management; B.A., Vassar College
          RETURNING, SECOND YEAR
          The Essential: Holtberg-Benge tells us that in the last year, John Deere Reman has “integrated 23 new production lines and hired about 130 new people to support the integration of our drivetrain and hydraulic business. Although we are still in ramp-up mode, this is a signi cant accomplishment.”
          Big in 2022: Holtberg-Benge co-chaired the United Way of the Ozarks campaign and also served as the chairperson of the Deere Employees Credit Union. She also sits on the board of the Spring eld Business Development Corporation as the immediate past president and is part of the Spring eld Area Chamber of Commerce’s legislative policy committee.
          
    David Moore
          PRESIDENT/CEO, PAUL MUELLER CO. M.B.A., University of Chicago; B.A., Middlebury College
          
    
    
    RETURNING, SEVENTH YEAR
          The Essential: David Moore leads the company his grandfather founded. Paul Mueller Co. now has locations all over the world, including Iowa, the Netherlands and Vietnam.
          Joe Reynolds
          PRESIDENT, CENTRAL STATES INDUSTRIAL (CSI) B.S., Missouri State University RETURNING, FOURTH YEAR
          The Essential: Joe Reynolds has served as president of Central States Industrial since 2015. He also serves on the City Utilities Citizens’ Advisory Council, Ozark Technical Community College’s Corporate Advisory Board and in various roles in his church.
          
    
              
              
            
            Randell Wallace
          PARTNER, KUTAK ROCK LLP
          J.D., Vanderbilt University Law School; B.A., Drury University RETURNING, SIXTH YEAR
          The Essential: Randell Wallace tells us that he’s now in the busiest phase of his career. “Our rm’s little three-person mergers and acquisitions group here in Spring eld has originated and closed almost $500 million in the last year and a half,” he says.
          
              
              
            
            Bobby Allison
          EDITOR’S NOTE
          Bobby Allison has been part of the Biz 100 list since its inception. He never answered our questions, except to request that we list his job title as “Flunky.” We’re going to miss that.
          417-landers will always remember his contributions to kids’ enrichment, mental health programs, domestic violence prevention and other causes. Allison was selected for the 2022 Biz 100 before his death in September. We hold this place in his honor.
          
    BIZ417.COMNovember/December 202248
        PHOTOS
          COURTESY THE BIZ 100 HONOREES,
        BY RYAN KOWALSKI, LEAH STIEFERMANN
          417-landers are excited about the new Robert W. Plaster Center for Advanced Manufacturing at Ozarks Technical Community College, including those on the Biz 100 list. Thomas H. Douglas (p.55) singled it out, and Randell Wallace (p.48) calls it “a game-changer for growing and attracting businesses and a gateway to well- paying jobs for our young people.”
          
              
              
            
            Jack Stack
          PRESIDENT/CEO, SRC HOLDINGS CORP. B.S., Elmhurst College
          
    RETURNING, SEVENTH YEAR
          The Essential: Many 417-land business leaders consider Jack Stack an inspira tion or mentor. This shouldn’t surprise anyone. Stack and his partners earned their credibility by transforming a failing business into a thriving one. They did it with an open-book management style that became the basis of his bestselling book, The Great Game of Business: The Only Sensible Way to Run a Business
          
              
              
            
            MARKETING & COMMUNICATIONS
          
              
              
            
            Brett Curry
          CEO, OMG COMMERCE B.S., Missouri State University NEW
          The Essential: Brett Curry founded OMG Commerce in 2010. It’s since grown to more than 50 employees with more than 100 clients worldwide. Curry says, “While I love our business, our team and our work, I’m more passionate about my family. I have eight amazing kids and a superhero wife.” He also loves the mission and impact of local nonpro t I Pour Life.
          Big in 2022: OMG Commerce earned the No. 1 spot in Biz 417’s Best Places to Work list—for the second year in a row.
          
              
              
            
            NONPROFIT
          Rob Blevins
          
    EXECUTIVE DIRECTOR, DISCOVERY CENTER OF SPRINGFIELD B.S., Missouri State University
          RETURNING, THIRD YEAR
          The Essential: During his tenure as the leader of the Discovery Center, Blevins has ex panded programs, founded the Discovery School and brought home the $1 million STOP Award, which was presented by the Center for Education Reform and Forbes.
          
    
    Big in 2022: Blevins says this year has been about “taking on the hard stuff that got set aside during the pandemic,” and a renewed focus on serving low-income kids.
          Erin Danastasio
          EXECUTIVE DIRECTOR, HATCH FOUNDATION B.S., University of Missouri RETURNING, SECOND YEAR
          The Essential: As the Executive Director of the Hatch Foundation, Erin Danastasio is known for supporting grass-roots and community-focused efforts, such as the Lake Spring eld redevelopment project.
          
    Big in 2022: Danastasio and other 417-land leaders to create the community event Cel ebrate Spring eld, “designed to highlight the best that Spring eld has to offer while removing barriers that prevent members of our community from experiencing it,” she says.
          Hal Donaldson
          FOUNDER/CEO, CONVOY OF HOPE B.A., San Jose State University; B.A., Bethany University
          RETURNING, SIXTH YEAR
          The Essential: Everyone in 417-land knows the non pro t Hal Donaldson found ed. For 20 years, Convoy of Hope has maintained the top rating from Charity Nav igator. It’s ranked No. 48 on Forbes’s list of “America’s Top Charities.”
          Big in 2022: Convoy of Hope has played a leader ship role in providing aid to refugees from the war in Ukraine. In May, Convoy pledged to distribute more than 50 million meals to refugees from the war.
          MANUFACTURING, CONTINUED
        BIZ417.COM November/December 2022 49 PHOTOS BY BRANDON ALMS, CHUCK TRAVERS, COURTESY THE BIZ 100 HONOREES
        GREAT MINDS
          
              
              
            
            Brian Fogle
          PRESIDENT, COMMUNITY FOUNDATION OF THE OZARKS Honorary Doctorate, Drury University; M.B.A., University of Missouri; B.B.A., University of Missouri RETURNING, SEVENTH YEAR
          
    The Essential: In addition to leading the Community Foundation of the Ozarks (CFO), Brian Fogle currently serves on the Good Community Committee, the Healthy Living Alliance, the Downtown Council of Champions, the Missouri Scholarship and Loan Foundation, the Missouri College Access Network and the Center for Disaster Philanthropy.
          Big in 2022: Fogle reports that this was CFO’s second-best year in terms of gifts and contributions, bringing in more than $72 million. “Our staff and donors brought a lot of help in a time of helplessness,” he says.
          
              
              
            
            Brandy Harris
          CHIEF EXECUTIVE OFFICER, BOYS & GIRLS CLUBS OF SPRINGFIELD M.S., Missouri State University; B.S., Drury University RETURNING, THIRD YEAR
          The Essential: As a kid, Brandy Harris attended 13 different schools before moving to Spring eld and joining Reed Academy. This life experience infuses her leadership of Boys & Girls Clubs of Spring eld with depth and compassion.
          
    Big in 2022: Harris says, “The impact COVID-19 has had on our community’s youth is immeasurable, and we must work together to support them the way they need to be supported.”
          
              
              
            
            Francine M. Pratt
          DIRECTOR, PROSPER SPRINGFIELD (COMMUNITY PARTNERSHIP OF THE OZARKS)
          B.S., University of Phoenix RETURNING, SIXTH YEAR
          The Essential: Prosper Spring eld, the organization Francine M. Pratt leads, grew out of a focused study of poverty’s causes and effects in this community. This year, after demonstrating progress on initial, ve-year goals to reduce poverty in Spring eld, Prosper Spring eld outlined new recommendations to achieve further reductions in poverty by 2030.
          Big in 2022: “It has been an honor serving the Spring eld community,” Pratt says. “As I move into semi-retirement, I am enjoying passing the torch to our young professionals.”
          
              
              
            
            PUBLIC & ELECTED OFFICIALS
          
              
              
            
            Roy Blunt
          
    U. S. SENATOR FOR MISSOURI M.A., Missouri State University; B.A., Southwest Baptist University RETURNING, FIFTH YEAR
          The Essential: Building on his background in public service and education, Roy Blunt was elected to the United States Senate in 2010. He has served as the chairman and now top Republican on the subcommittee that funds health programs. In that role, he has secured a total funding increase of more than 50% for the National Institutes of Health, providing signi cant increases for cancer and Alzheimer’s research. He’s also led efforts to increase access to mental health and addiction treatment.
          Big in 2022: Blunt worked with Senator Debbie Stabenow to get the Excellence in Mental Health program, which has been underway in Missouri since 2016, expanded nationwide. He also successfully worked to secure $50 million for the new Ozarks Health and Life Science Center at Missouri State University’s Temple Hall.
          
              
              
            
            Mary Kromrey
          EXECUTIVE DIRECTOR, OZARK GREENWAYS M.S., Missouri State University
          
    RETURNING, THIRD YEAR
          The Essential: Any time you hit the trails that connect local neighborhoods and landmarks, you’re enjoying Mary Kromrey’s work.
          Big in 2022: 417-landers are excited about the changes and upgrades coming to Fellows Lake.
          David Cameron CITY ADMINISTRATOR, CITY OF REPUBLIC RETURNING, SECOND YEAR
          
    
    
    The Essential: As City Administrator, David Cameron plays a crucial role in Republic’s remarkable growth. Since taking on the role in 2016, Cameron has helped the city execute nearly two million square feet and $300 million in development, along with $250 million in upgrades to the city’s infrastructure.
          
    PHOTOS
        COURTESY THE BIZ 100 HONOREES, BY BRANDON ALMS
          NONPROFIT, CONTINUED BIZ417.COMNovember/December 202250
        
              
              
            
            Gary Gibson
          PRESIDENT/CEO, CITY UTILITIES OF SPRINGFIELD B.S., Missouri S&T
          
    RETURNING, THIRD YEAR
          The Essential: As the leader of City Utilities, Gary Gibson shoulders the responsibility for keeping 320 square miles supplied with electricity, natural gas, water, broadband and public transportation services.
          Big in 2022: Gibson is the co-chair of the 2022 United Way campaign and the Chair of the Boys & Girls Clubs safety committee.
          
              
              
            
            Lincoln P. Hough
          MISSOURI STATE SENATOR, DISTRICT 30 B.S., Missouri State University
          RETURNING, SIXTH YEAR
          The Essential: Lincoln P. Hough has represented the 30th District since 2018. Prior to joining the Missouri Senate, he served as a Greene County commissioner and in the Missouri House of Representatives.
          Big in 2022: “Exciting things are happening in our education elds, whether it’s K-12, higher education or the technical trainings,” Hough says. “They’re all working very hard to help the next generations be prepared for life.”
          
              
              
            
            Ken McClure
          MAYOR, CITY OF SPRINGFIELD M.A., University of Missouri; B.A. Missouri State University
          RETURNING, SIXTH YEAR
          The Essential: Ken McClure has served as Spring eld’s mayor since 2017. His previous experiences include serving as chief of staff and transition director for Gov. Matt Blunt and associate general manager-administration for City Utilities of Spring eld. He was appointed by Gov. John Ashcroft as a member, and later chairman, of the Missouri Public Service Commission.
          
    Big in 2022: McClure says he’s never felt his calling for public service more strongly than “during the past 12 months as I have had the privilege of witnessing countless individuals and organizations... sel essly giving of themselves to make our community better.”
          Matt Morrow
          PRESIDENT/CEO, SPRINGFIELD AREA CHAMBER OF COMMERCE M.B.A., Southwest Baptist University; B.S., Southwest Baptist University
          RETURNING, SEVENTH YEAR
          The Essential: Matt Morrow became president and CEO of the Spring eld Area Chamber of Commerce in 2014. He draws on his experience, including leadership of home builders associations in Spring eld and Birmingham, Alabama. He also served as Missouri press secretary and district director for then-U.S. Senator John Ashcroft.
          
    
    
              
              
            
            Michael Parson
          GOVERNOR, STATE OF MISSOURI RETURNING, FIFTH YEAR
          The Essential: The 57th Governor of Missouri, Michael Parson has given signi cant focus to issues like infrastructure and workforce development. His career in public service began in the early 1990s when he was elected Polk County sheriff.
          
    
              
              
            
            Crystal Quade
          DISTRICT 132 REPRESENTATIVE, MISSOURI HOUSE OF REPRESENTATIVES
          B.S.W., Missouri State University RETURNING, FIFTH YEAR
          The Essential: Crystal Quade was rst elected to represent parts of central and north Spring eld in 2016.
          
    
              
              
            
            Paul F. Williams
          CHIEF OF POLICE, CITY OF SPRINGFIELD M.S., Northeastern State University; B.S., Northern Michigan University
          
    RETURNING, SECOND YEAR
          The Essential: Paul F. Williams was sworn in as Spring eld’s Chief of Police in 2010. He also serves on the boards of directors for Community Partnership of the Ozarks and Burrell Center for Behavioral Health and is engaged with a number of other community groups and councils.
          PHOTOS COURTESY THE BIZ 100 HONOREES
        PUBLIC & ELECTED OFFICIALS, CONTINUED BIZ417.COM November/December 2022 51
        
              
              
            
            REAL ESTATE
          (RESIDENTIAL/COMMERCIAL/DEVELOPMENT)
          
          Michelle Cantrell
          OWNER/BROKER, CANTRELL REAL ESTATE RETURNING, SECOND YEAR
          The Essential: After many years in real estate, Cantrell launched her own company in 2021 with sales of more than $150 million.
          
    Big in 2022: Cantrell started a donation closet at Alternative Opportunities/ Carol Jones Recovery Center for addiction treatment—part of her commit ment to supporting 417-landers on the road to recovery.
          Jeff Childs
          SENIOR ADVISOR, SVN/RANKIN COMPANY
          NEW
          The Essential: Jeff Childs now has almost three decades of experience as a nationally recognized SVN commercial realtor. Around 417-land, he’s known for his depth and expertise in retail, of ce and industrial properties.
          
    
    
    
              
              
            
            Sam M. Coryell
          PRESIDENT, CORYELL COLLABORATIVE GROUP B.S., Missouri State University
          NEW
          The Essential: Coryell Collaborative Group has ownership/management of as sets in ve cities and four states—a total of 4,476 units.
          Big in 2022: The company broke ground on four developments, including the Heritage project in Spring eld and properties in Joplin, Wichita, Kansas, and Rogers, Arkansas.
          Marco Denis
          PRESIDENT, SPRINGFIELD PROPERTY LLC AND PLAZA TOWERS RETURNING, SECOND YEAR
          The Essential: Developer Marco Denis sparked a lot of excitement when he purchased the Plaza Towers building at the corner of Glenstone and Sun shine. It should be in good hands; Denis has restored more than 250 homes in Spring eld.
          Big in 2022: 417-landers loved it when Denis revealed a new LED billboard on the top of Plaza Towers—just one sign of the property’s revitalization.
          
              
              
            
            Bryan Magers
          OWNER/PRESIDENT, BRYAN PROPERTIES MANAGEMENT University of Missouri NEW
          
    
    The Essential: It’s been one of Bryan Properties’ biggest years ever. Bryan Magers’s company currently has projects in various phases of construction across 417-land, as well as in Rogers, Arkansas, Fort Smith, Arkansas, and in the Waco, Texas, metropolitan area. These projects include luxury apart ments, unique hotel concepts and student housing.
          
              
              
            
            Matt Miller
          
    OWNER, MILLER COMMERCE RETURNING, SECOND YEAR
          The Essential: Matt Miller launched Miller Commerce in 2002. The com pany has since become known for bringing new concepts to the Spring eld market, particularly ones target ed to residents over 50.
          
              
              
            
            Patrick Murney
          OWNER, MURNEY ASSOCIATES, REALTORS
          B.S., Missouri State University RETURNING, SEVENTH YEAR
          The Essential: Murney leads the larg est brokerage in 417-land, some thing he says still takes him by sur prise. “We simply wanted to provide a level of service that exceeded our clients’ expectations, and I think we’ve done that,” he says.
          Big in 2022: It’s the 25th anniversary for Murney Associates, and Murney says, “If I had the chance to do it all over again, I absolutely would.”
          BIZ417.COMNovember/December 202252 PHOTOS COURTESY THE BIZ 100 HONOREES, BY LEAH STIEFERMANN
        
              
              
            
            Ross Murray
          PRESIDENT, R.B. MURRAY COMPANY
          NEW
          The Essential: At R.B. Murray Company, Ross Murray has built a reputation for working on big transactions like the Town and County Shopping Plaza, the French Quarter Plaza and the Super Center Plaza Shopping Center.
          
              
              
            
            Ryan Murray
          CEO, R.B. MURRAY COMPANY
          
    
    
    NEW
          The Essential: Ryan Murray oversees R.B. Murray Company’s property man agement and receivership divisions. He specializes in the sale and leasing of of ce, retail and industrial properties. Murray serves as a director on the OTC Foundation Board and the Rotary Club of Spring eld Southeast Board.
          
    
              
              
            
            Debbie Shantz Hart
          PRINCIPAL, DHTC DEVELOPMENT, LLC/HOUSING PLUS, LLC/HP
          CONSTRUCTION
          J.D., University of Missouri; B.S., Missouri State University
          RETURNING, SIXTH YEAR
          The Essential: Following a career in real estate law, Debbie Shantz Hart founded Housing Plus, LLC and DHTC Development, LLC. She says the CO VID-19 era has created unique challenges for construction, especially for companies that focus on developing affordable housing. “It has been very challenging this year to complete projects within budget,” she says. “The strain is real, and it must change.”
          
    
    
    
              
              
            
            Tom Rankin
          OWNER, RANKIN DEVELOPMENT
          
          B.S., Missouri State University
          RETURNING, SEVENTH YEAR
          The Essential: Tom Rankin founded his own real estate brokerage in 1990, and in 2006, the company af liated with SVN. He’s become known as one of 417-land’s most proli c developers.
          
              
              
            
            John Griesemer
          
              
              
            
            Christina Angle
          
              
              
            
            Stephanie Stenger
          CEO, SPRINGFIELD LAND LP
          J.D., University of Southern California; B.S., University of Missouri
          RETURNING, SIXTH YEAR
          The Essential: Stephanie Stenger is passionate about developing 417land. She’s had an up-close per spective on the community since the 1990s, when she began work ing for her father’s businesses. She now operates one of those busi nesses, Spring eld Land LP, with her brother. She’s also part owner of The Farmer’s Wife, a medical marijuana dispensary.
          REAL ESTATE (RESIDENTIAL/COMMERCIAL/DEVELOPMENT) CONTINUED
        BIZ417.COM November/December 2022 53 PHOTOS COURTESY THE BIZ 100 HONOREES, BY BRANDON ALMS
        PRESIDENT/CEO, ERLEN GROUP B.S. Purdue University RETURNING, SEVENTH YEAR
        DUAL POWER PLAY
          CFO/VICE
        PRESIDENT OF GROUP
          SERVICES,
        ERLEN GROUP
          B.S.,
        Washington and Lee University
          RETURNING,
        THIRD YEAR
          The Essential: John Griesemer and Christina Angle are leading their family’s business, Erlen Group, into the future.
          Why We Selected Them
        as a Power Play: Erlen Group supplied part of the match that helped Spring eld secure
          $1.5
        million in federal funding for improvements to LeCompte Road.
          When asked to name a trusted advisor, many Biz 100 honorees mentioned their spouses. Just a few examples:
          Bob Hammerschmidt (p.41) says, “My wife and life partner of 40 years remains my best source of advice.”
          Erin Danastasio (p.49) says her husband “helps keep me grounded and is my biggest advocate.”
          
    Debbie Shantz Hart (p.53) says that years ago, when she practiced law with the man she later married, “he used to mark up my contracts so badly—there was more red ink than black...I still turn to him for all kinds of career advice.”
          
              
              
            
            RETAIL
          
              
              
            
            Audrey Garard
          OWNER, GROOMS OFFICE ENVIRONMENTS B.S., Missouri State University RETURNING, THIRD YEAR
          The Essential: Garard says that Grooms continues to expand its offerings and services. Because it’s a small business, she says it’s able to pivot with nimbleness. With many clients, she says, “We have moved from a vendor relationship to more of a partnership.”
          Big in 2022: Garard serves on the Foster Adopt Connect Board and the Foundation for Spring eld Public Schools and volunteers at Safe to Sleep.
          
              
              
            
            Greg Johnson
          PRESIDENT/CEO, O’REILLY AUTO PARTS B.S., Tennessee Tech University RETURNING, SECOND YEAR
          The Essential: Greg Johnson considers his move to Spring eld “a leap of faith” and “the best decision of my career.” In his leadership role at O’Reilly Auto Parts, he loves coaching and mentoring employees.
          
              
              
            
            Abbi Pinegar-Rose
          ENTREPRENEUR, PINEGAR CHEVROLET BUICK GMC –BRANSON/ PINEGAR CHEVROLET–REPUBLIC/PINEGAR LAND & CATTLE/ CATAA PROPERTIES/WILDWOOD PLAZA B.S., Missouri State University RETURNING, SECOND YEAR
          The Essential: Abbi Pinegar-Rose’s diverse set of business interests includes the Pinegar auto dealerships as well as commercial and mixed-use real estate developments across 417-land. She’s also a member of the Missouri Lottery Commission, which performs supervisory duties for the state lottery.
          
    Big in 2022: Pinegar-Rose broke ground on Highroad Storage, a new gated project in Branson that will feature drive-through units and ones that can accommodate RVs and boats. She’s also in the planning stages for a new development in Republic.
          Jeffrey W. Russell
          CEO/CO-PRESIDENT, RUSSELL CELLULAR RETURNING, SEVENTH YEAR
          
    
    The Essential: Since transitioning from turkey farming to selling Alltel wireless phones, Jeffrey W. Russell and his wife Kym have grown Russell Cellular into an organization with more than 750 locations across 43 states.
          Big in 2022: Russell’s son, Jeven Russell, was recently promoted to copresident. Father and son will share responsibilities in managing and leading the company into the future.
          LOVE FOR 417-LAND
          Johnny Morris CEO/FOUNDER, BASS PRO SHOPS B.A., Drury University RETURNING, SEVENTH YEAR
          Why We Selected Him as a Power Play: Bass Pro Founder Johnny Morris opened a new attraction at his Big Cedar Lodge resort. Thunder Ridge Nature Arena is a 20,000-seat amphitheater. In September, Thunder Ridge kicked off its performance schedule with a Garth Brooks concert.
          
    PHOTOS COURTESY THE BIZ 100 HONOREES, BY BRANDON ALMS
          BIZ417.COMNovember/December 202254
        POWER PLAY
          GREAT MINDS
          “417-land is not only a great spot for families to enjoy but a place for one and all to unwind, go on an adventure and bask in this beautiful area. Rolling hills, beautiful lakes and streams, exquisite local cuisine and the nicest folks you will ever meet. Our communities stay hungry for new businesses to call 417-land ‘home.’ Did I mention the people?”
          —Teresa McGeehan (p.43)
          
              
              
            
            David Foss
          BOARD CHAIR/CEO, JACK HENRY & ASSOCIATES, INC. B.S., Minnesota State University
          RETURNING, FIFTH YEAR
          
              
              
            
            TECHNOLOGY TRAVEL & TOURISM
          The Essential: David Foss joined Jack Henry in 1999. He came to the company with many decades of experience in nancial services. Foss assumed the role of president in 2014 and was named CEO in 2016.
          
    
    Thomas H. Douglas
          CEO, JMARK; AUTHOR, ADAPT OR DIE RETURNING, SEVENTH YEAR
          The Essential: Thomas H. Douglas worked his way up the JMARK ranks. He purchased the company in 2001.
          
              
              
            
            Jack Herschend
          CO-FOUNDER/CO-OWNER, HERSCHEND ENTERPRISES
          RETURNING, SEVENTH YEAR
          The Essential: Jack Herschend founded Herschend Enterprises with his brother, Peter. For the rst 50 years of the company’s history, he served as the company’s chairman, president and CEO.
          
              
              
            
            Peter Herschend
          
    CO-FOUNDER/CO-OWNER, HERSCHEND ENTERPRISES RETURNING, SEVENTH YEAR
          The Essential: Peter Herschend co-founded Herschend Enterprises with his brother, Jack, and served as its executive vice president of marketing and as vice-chairman. In 2018, he was inducted into the Missouri Public Affairs Hall of Fame.
          
    
    Big in 2022: In February, Herschend delighted the crowd at Biz 417’s Think Summit when, despite being snowed in, he Zoomed in to address the conference.
          
              
              
            
            Mary Kellogg-Joslyn
          PRESIDENT/COO/CO-OWNER, TITANIC MUSEUM ATTRACTIONS RETURNING, SIXTH YEAR
          
    The Essential: Mary Kellogg-Joslyn spent 10 years at CBS and 20 years at Walt Disney Co. before founding Titanic Museum Attractions. Her TV knowhow helps make the immersive Titanic experience a huge draw for 417-land tourists. “The concept is the same,” she says. “When you do a television show it has to be perfect for your viewers, and when you open your doors at a museum, it has to be perfect for your guests.”
          John McQueary
          CO-OWNER, HOTEL VANDIVORT B.S., Missouri S&T
          RETURNING, SEVENTH YEAR
          The Essential: John McQueary’s Hotel Vandivort is known for wowing guests. Since opening in 2015, it’s become a centerpiece of downtown Spring eld. Big in 2022: McQueary played a leadership role in the efforts to adopt the new Spring eld ag. After nearly ve years, the ag became of cial in March.
          
    Why We Selected Him as a Power Play: Douglas published Adapt or Die, which became an Amazon bestseller in seven categories. He also launched Own the Journey on YouTube. It features interviews with 417-land leaders, including Biz 100 honorees Brad Erwin and Jack Stack.
          Doug Pitt
          OWNER, PITT TECHNOLOGY GROUP, LLC/PITT DEVELOPMENT GROUP, LLC; FOUNDER, CARE TO LEARN B.S., Missouri State University RETURNING, SEVENTH YEAR
          The Essential: In 2008, Tech CEO Doug Pitt founded Care to Learn to support kids who were struggling with hunger and poverty.
          Why We Selected Him as a Power Play: This year, Care to Learn marked 2 million needs met. “Care to Learn wasn’t something that I set out to do,” Pitt says. “It was something that I knew was going to happen as soon as I heard the stories about children in my hometown who were suffering. I heard about how simple the xes were, and I knew I could be a part of the solution.”
          PHOTOS COURTESY THE BIZ 100 HONOREES
        BIZ417.COM November/December 2022 55
        POWER PLAY
          POWER PLAY
          TRAVEL & TOURISM, CONTINUED
          
              
              
            
            Karen McQueary
          CO-OWNER, HOTEL VANDIVORT B.A., Missouri State University RETURNING, FIFTH YEAR
          The Essential: Karen McQueary’s vision and design skills are central to the welcoming, boutique atmosphere that 417-landers love at the Hotel Vandivort.
          Big in 2022: McQueary serves on the board of the historic Gillioz Theatre.
          
              
              
            
            Tim O’Reilly
          
    CEO, O’REILLY HOSPITALITY MANAGEMENT J.D., University of Missouri–Kansas City; B.A., Westminster College RETURNING, SEVENTH YEAR
          
    
    The Essential: O’Reilly Hospitality Management CEO Tim O’Reilly is known for bringing exciting hotel and recreational concepts to 417-land. Last year, his company opened BigShots Golf on Spring eld’s north side. It’s currently completing construction on the Moxy Hotel downtown.
          
    
              
              
            
            Dan Reiter
          GENERAL MANAGER, SPRINGFIELD CARDINALS; VICE PRESIDENT, ST. LOUIS CARDINALS B.S., University of Missouri RETURNING, SECOND YEAR
          
    The Essential: It’s been a great year at Hammons Field with new promotions like “Thirsty Thursdays” drink specials for Thursday night home games. “Our suite and all-inclusive sales are the highest since 2008,” Reiter says. Big in 2022: Reiter’s enjoying serving as head coach of his son’s baseball team.
          
              
              
            
            Brad Thomas
          PRESIDENT, THE SILVER DOLLAR CITY COMPANY M.B.A., Missouri State University; B.S., Missouri State University RETURNING, SIXTH YEAR
          The Essential: Brad Thomas has spent more than three decades with one of 417-land’s favorite destinations: Silver Dollar City. He describes our region as “a great place to do life. We have the bene ts of city life, but are also able to live an work in a region lled with scenic beauty, plenty of activities and lots of great ways and places to serve others.”
          
              
              
            
            Craig Wescott
          SENIOR VICE PRESIDENT, FIVE STAR PARKS & ATTRACTIONS (PARENT COMPANY OF THE TRACK FAMILY FUN PARKS) M.B.A., Baylor University, B.B.A., Baylor University RETURNING, FOURTH YEAR
          
    The Essential: “Our company has a strong two-generation culture and a long legacy of over 40 years in Branson,” says Craig Wescott. “We are now the legacy company of Five Star Parks and Attractions, which has grown from three parks in Branson to 17 parks in nine states.”
          Megan Stack FOUNDATION & PHILANTHROPY ADVISOR, BASS PRO SHOPS
          
    
    M.A., University of Washington Evans School; B.A., University of Colorado
          RETURNING, FOURTH YEAR
          The Essential: Megan Stack continues to develop showstopping retail and hospitality destinations. Why We Selected Her as a Power Play: Stack is making Finley Farms into a one-of-a-kind experience for leisure and fun. With a calendar full of workshops and outdoor activities, plus the opening of the new speakeasy-themed The Garrison, Stack keeps 417-landers coming back to Finley Farms for more.
          INSPIRATION CLOSE TO HOME
          When asked who in 417-land inspires him, Rob Blevins (p.49) named Rachel Anderson (p.39), someone he says “is using the efactory to bring business ideas to life.” He also mentioned Clif Smart (p.41), who he says “is elevating my alma mater, Missouri State, to the national spotlight,” and Biz 417’s Person of the Year, Dr. Hal Higdon (p.45).
          PHOTOS COURTESY THE BIZ 100 HONOREES, BY BRANDON ALMS
          BIZ417.COMNovember/December 202256
        POWER PLAY
          
    
              
              
            
            Bryan Magers
          
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    “Bryan, we appreciate you as a leader, a mentor and a friend. You have shown the entire organization and 417–land the definition of servant leadership, and we are proud to represent you and your dedication to growing our communities.”
          —Bryan Properties Team
          
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    BIZ417.COMNovember/December 202260
        
    
    BIZ417.COM November/December 2022 61
        
              
              
            
            Congratulations Brett!
          Your OMG family is so proud of you!
          Brett is a successful entrepreneur, brilliant eCommerce strategist and charismatic speaker, but first and foremost he’s a world-class leader! Brett Curry is the CEO
          
    
    hosts two leading eCommerce podcasts: Spicy Curry and eCommerce Evolution.
          
    BIZ417.COMNovember/December 202262
        
    
    
    www.snydercg.com
        Congratulations Dusty Emmert on being recognized as one of our community’s most in uential leaders!
          BIZ417.COM November/December 2022 63
        
    
    
    417-883-4646www.groomsinc.com 1285EMontclairSt,Springfield,MO Space Planning Commercial Furniture Interior Design Delivery& Installation Ifyou’relookingfornewcommercialfurniture,GroomsOfficeEnvironmentsisthebest placetostart.Fromhomeofficestolarge-scalefacilities,wecanassistyoutodetermine therightoptionsforyourspace.Wecreateintentionalspacesthatfosterconfidence, belonging,efficiency,wellness,safetyandconnection. Callorvisit ourwebsitetoscheduleafreedesignconsultationwith ustoday!
        
    PHOTO BY KRISTEN KNAPTON
          The big count down at Biz 417’s Best Places to Work Celebra tion Luncheon, where the rankings of this year’s winners were revealed. See more photos on p. 70.
          EVERYWHERE YOU NEED TO BE 67 Calendar 68 Opening of OTC’s Robert W. Plaster Center for Advanced Manufacturing 69 Buc-ee’s Groundbreaking 70 Best Places to Work Celebration Luncheon 72 Downtime BIZ417.COM November/December 2022 65
        
    8:30–10:30 a.m., Wednesdays 1 MILLION CUPS
          Hear about local entrepreneurs who are growing businesses and ideas at this weekly presentation. Bambino’s Community Space, 2810 E. Battlefield Rd, Springfield. Visit 1mcsgf.com for more information.
          9 a.m.–4 p.m., Tuesday, November 1 COACHING AND MENTORING TO ACCELERATE POTENTIAL
          Attend this seminar to learn coaching and mentoring methods for transforming a team or individual. Learn how to create a climate for success and how to deal with problem employees. $249; efactory, 405 N. Jefferson Ave., Springfield. Visit efactory. missouristate.edu for more information and registration.
          7:30–8:30 a.m., Thursday, November 3 and December 1 GOOD MORNING, SPRINGFIELD!
          Start your day with networking over breakfast at the Springfield Area Chamber of Commerce’s monthly breakfast event. The November event takes place at Missouri State University’s efactory and the annual holiday event in December takes place at the White River Conference Center. $30 for members, $40 for nonmembers. Visit springfieldchamber. com or call 417-862-5567 for more information.
          9 a.m.–4 p.m., Thursday and Friday, November 3–4
          SUCCESSFUL PROJECT MANAGEMENT
          This two-day program focuses on the effective management of proj ects. Learn what makes a success ful project and tips to make your
          own projects successful. $499; efactory, 405 N. Jefferson Ave., Springfield. Visit efactory. missouristate.edu for more information and registration.
          7 a.m.–5 p.m., Friday, November 4
          JOPLIN REGIONAL INNOVATION & TECHNOLOGY SUMMIT
          Join innovative thinkers and business leaders to learn about technology-related issues and how to propel your business into the future. The event includes keynote speakers, breakout sessions, pitch competitions and many opportunities to network. Free, registration required. James River Church–Joplin, 1850 S. Maiden Lane, Joplin. Visit joplintechsummit.com for more information and registration.
          7:30–8:30 a.m., Friday, November 4 and December 2
          FIRST FRIDAY COFFEE
          Enjoy coffee and pastries in an informal networking atmosphere to meet, mingle and make contacts with other chamber members and businesses. Drop in for a few minutes or stay for the whole hour. Free for chamber members, Ozark residents and Ozark businesses. Location varies each month. Visit ozarkchamber.com for more information.
          9 a.m.–4 p.m., Tuesday, November 8
          DYNAMIC COMMUNICATION SKILLS AND STRATEGIES
          Learn to communicate in a manner that builds trust, teamwork and consensus. Uncover obstacles to effective communication and challenges in your communication process. $249; efactory, 405 N Jefferson Ave., Springfield. Visit efactory. missouristate.edu for more information and registration.
          11 a.m.–1 p.m., Tuesday, November 8 and December 13
          NIXA CHAMBER LUNCHEON Stay in the know and attend the Nixa Area Chamber of Commerce Luncheon. Network and hear chamber and community information that impacts you and your business. $15–25 for members, $30 for guests. The Bridge, 308 W. Mt. Vernon, Nixa. Visit nixachamber.com for more information.
          4–6 p.m., Thursday, November 10
          BUSINESS AFTER HOURS
          Mingle with other business professionals in a casual atmosphere at Springfield Area Chamber of Commerce’s monthly happy hour. Meet potential clients and customers alongside food, drink specials and door prizes.
          TelComm Credit Union, 2155 E Sunshine, Springfield. Visit springfieldchamber.com or call 417-862-5567 for more information.
          
    11:30 a.m.–1 p.m., Tuesday, November 15 and December 20
          WORKING WOMEN IN NIXA LUNCHEON
          Enjoy lunch while meeting other businesswomen at this monthly event by the Nixa Area Chamber of Commerce featuring a guest speaker, lunch and networking. $15–25 for members, $30 for guests. The Main Event Center, 101-B S. Main St., Nixa. Visit nixachamber.com for more information.
          11:30 a.m.–1 p.m., Thursday, November 17 and December 15
          GOOD AFTERNOON OZARK
          Attend Ozark Chamber of Commerce’s monthly luncheon to get caught up on local events and hear from fellow chamber members about issues in the community. $12–17 for members, $20 for nonmembers. Ozark Community Center, 1530 W. Jackson, Ozark.
          Visit ozarkchamber.com for more information.
          11:30 a.m.–1 p.m., Tuesday, December 2
          MAXIMIZE YOUR MEMBERSHIP
          Join the Springfield Area Chamber of Commerce for lunch to hear the best ways to utilize your membership. This event is designed to help you meet new contacts and learn how to connect with the Chamber. For registration and more informa tion visit springfieldchamber.com.
          11 a.m.–1 p.m., Wednesday, December 7
          MANUFACTURING OUTLOOK
          Designed for business and community leaders, this event takes the perspective of Springfield companies and supporting industries to look at the manufacturing industry.
          $50 for members, $60 for nonmembers. White River Conference Center, 600 W. Sunshine St., Springfield. For registration and more information visit springfieldchamber.com.
          Ongoing MEET WITH A MENTOR
          Connect with experienced local business professionals and receive honest advice during one-on-one mentorship meetings through the Missouri Small Business Development Center and Missouri State University. The program offers a system of professionals with a wide range of expertise who can meet with business owners virtually.
          Free. Visit efactory.missouristate.edu for more information and to sched ule appointments with mentors.
          Morning Event Lunch Event Evening Event BIZ417.COM November/December 2022 67
        All Day
        
              
              
            
            Opening of OTC’s Robert W. Plaster Center for Advanced Manufacturing
          
    
    
    
    
    
    [THE SCENE]
        417-landers turned out in force for the opening of the Plaster Center for Advanced Manufacturing, widely described as a “game changer.” Date: August 15 | Host Organization: Ozarks Technical Community College | Location: The Robert W. Plaster Center for Advanced Manufacturing | Speakers: Dr. Hal Higdon, Mike Kehoe, Lincoln Hough, Jason Hannasch, Stephen Plaster, Keith Calhoun, Paul Sundy
          Vickie McDonald, Renee Graves
          Clif Smart, Ken McClure
          Sally Hargis, Logan Aguirre
          Dee King, Betsy Fogle
          Krisi Schell, Jack Stack, Ken McClure, Allen Kunkel
          PHOTOS BY LEAH STIEFERMANN
          
              
              
            
            Buc-ee’s Groundbreaking
          
    Spring eld City Councilman Abe McGull pronounced it time to “gas up and class up” as Buc-ee’s broke ground in Spring eld.
          
    
    Date: August 23 | Host Organization: Buc-ee’s | Location: Mulroy Road, site of the future Buc-ee’s location | Speakers: Arch “Beaver” Aplin III, Ken McClure, Abe McGull, Jason Gage
          
    
    
    Tori Reaves, Parker Reid, Jen Johnson
          Ryan Mooney, Jason Gage
          Paul K. Logsdon, Bob Dixon
          Olivia Hough, Sarah Kerner
          Páll and Kathy Hansen
          [THE SCENE]
        PHOTOS BY LEAH STIEFERMANN
          
              
              
            
            Best Places to Work Celebration Luncheon
          
    
    
    
    
    
    For
          
    [THE SCENE]
        the second year in a row, Biz 417 named the top 20 Best Places to Work in our region. Guests celebrated with team spirit and company pride. Date: September 7 | Host Organization: Biz 417 | Location: Glendalough Convention Center | Speakers: Logan Aguirre, Don Harkey, Lucie Amberg | Entertainment: Elevate Entertainment | Website: biz417.com/bptw
        Guaranty Bank Team
          Ollis/Akers/Arney Team
          Titanic Team
          OMG Commerce Team
          JMARK Team
          PHOTOS BY KATIE BATLINER, KRISTIN KNAPTON
          
    
    
    
    
    
    
    
    PHOTOS BY KRISTIN KNAPTON
          OMG Team Logan Aguirre
          Bay Mourer, Ammie Scott Motes
          Rick’s Automotive Team
          Penmac Team
          Nicki Hodges, John Haywood
          
              
              
            
            DOWNTIME Tailgate Touchdown
          Spring eld restaurateur Nicola Gilardi didn’t grow up as a football fan. “The rst time I went, I didn’t really know what ‘tailgate’ meant,” says Gilardi. “And then here I go to this event like ‘Oh. My. Gosh.’This is unbelievable!’” These days, Gilardi is a regular xture at Arrowhead Stadium tailgates, along with friends like Andy and Dana Kuntz, owners of Andy’s Frozen Custard. “They are the ones that actually got me involved in going up there,” says Gilardi. And though his busy workdays are spent inside his popular 417-land restaurants, Gilardi still nds joy around the food, hospitality and community of a tailgate. “The tailgate [is] like the experience of a lifetime—there is the food, there is the drink, there are the people. And one thing that I really love about the majority of the American sports is how the fans all get along,” Gilardi says. “You can be a Chief or you can be a Bronco or you can be a Dallas fan—during the tailgate it’s like a really big family with di erent color jerseys.”
          
    —Colin Shea Denniston
          
          PHOTO COURTESY NICOLA GILARDI
          BIZ417.COMNovember/Decmeber 202272
        
              
              
            
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