How Do I Fix my Zmodo Camera Offline?

How Do I Fix My Zmodo Camera Offline Issue?

The Zmodo camera offline issue is a very common issue and can be fixed instantly. Zmodo cameras can go offline due to multiple connectivity issues on your device. You must be connected and still get to see the issue on your device. Let us tell you that it is very common to see your Zmodo camera offline and that is the reason why we have created this post.

The low network range issue is one of the most common causes of your Zmodo camera going offline every now and again. If the Zmodo cameras are experiencing frequent network drop-offs due to low signal strength, the offline issue will show up on your device or the Zmodo app.

This post will walk you through the steps to resolve the offline issue of your home security camera without any technical help. However, before we proceed with the troubleshooting steps, we will discuss the causes of the issue.

Why is my Zmodo camera offline?

There are multiple reasons why you could be facing this issue on your Zmodo home security camera.

Moreover, these reasons will help you understand why is your Zmodo camera offline and better perform the troubleshooting steps.

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Multiple obstructions or disturbances on your network Other WiFi devices surrounding your main router Low levels of your WiFi network Frequent network drop-offs on your WiFi network Internet outage of downtime at the service provider’s end Recent modifications on your router

Fix the Zmodo camera offline issue here Now comes the troubleshooting part of this problem. We hope that the previous section helped you learn the causes of the Zmodo camera offline issue. Now, we will move forward with some proactive tips and tricks to fix the issue on our own. Kindly follow the instructions carefully.

1. Check the network settings

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Start by checking the network settings of your router.

Please ensure that the router settings are not modified by some unknown user.

Cross-check whether the router’s firmware is outdated or up-to-date.

If the latest firmware update is available, kindly update your router’s firmware to the latest version.

2. Cross-check your modem

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Kindly ensure that the modem is working well.

After that, check whether the internet connection is active or inactive on your router.

Try contacting your internet service provider.

At last, you need to make sure the ethernet or network cable is firmly plugged into your wireless router.

3. Verify your network settings on Zmodo app

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Open the Zmodo app and check whether the Zmodo camera offline issue is there or not.

The offline issue can occur if the 2.4GHz WiFi network is unavailable.

These home security cameras can only work with the 2.4GHz network.

It is important for you to ensure that the wireless router is configured that way.

4. Power cycle all the devices

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Power cycle your modem, router, and Zmodo camera if the issue does not resovle.

If any of the devices have gone into sleep mode, you will notice your Zmodo cameras offline.

Cut off the power supply to all the devices. Restore after a few minutes.

If you still see your camera offline, go to the next step.

5. Reset your Zmodo camera

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If the aforementioned steps did not resolve the issue, you are left with the Zmodo camera reset option.

You need to bring your device back to its factory default settings.

Press and hold the reset button for good 10 seconds.

You can also use the Zmodo app to remove the camera from the app.

That method will also reset your camera to the original configuration.

Final thoughts Finally, the Zmodo camera issue will be resolved without any technical or professional help. If you have any doubts or queries, kindly reach out to our support team for further assistance.