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FRIENDS OF YOUTHLINE

Making Change Happen

SUPPORTERS NEWSLETTER SPRING 2012 NOTE FROM NATIONAL SPOKESMAN Kia ora, Malo e lelei, Talofa, Bula vinaka, Talofa lava, Kia orana, Fakalofa lahi atu, Namaste, Ni Hao, Greetings! The challenge for New Zealand is to build communities where young people prosper; if we get this right then the whole community benefits, if we get it wrong we all struggle not only now but for decades to come. If we get it right a young person is connected to those around them; family, friends, jobs, and communities. This is what holds us together and for too many young people, these connections are unavailable, unreliable, or nearly impossible to find. What happens in a young person’s world echoes throughout their life and building resilient young people has to be one of the greatest gifts that any generation can pass on to those that follow. It takes a village to grow a healthy, resilient and creative young person. The village starts with our partnering connections with young people, is reflected in the communities of people (young and old) working together within Youthline and moves through to how we work in the wider world with others - locally, regionally, nationally and internationally. It is through this partnering and the sheer hard work of our compassionate, caring and skilled staff (volunteer and paid) that Youthline in its 43rd year continues to grow from strength to strength, continuously adapting its services to remain relevant in a fast changing world, working hard so that many thousands of young people have been able to make those connections that are vital for them now and into the future. To the thousands of people who have contributed, the clients we work with, our volunteer and paid staff, our colleagues in other sector organisations, our partners in the commercial world , in government and the many individuals who believe in our work who have donated their time and money thank you to all for making this important mahi possible. Kaore e toia roatia te korero Naku noa, na Stephen Bell Whaia te iti kahurangi Ki te tuohu koe, me he maunga teitei Pursue excellence – should you stumble, let it be to a lofty mountain

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REACHING ACROSS THE PACIFIC! Earlier this year Youthline made its helpline accessible to young people in the Cook Islands. Sponsored by Telecom Cook Islands, youth in the Cook Islands can now call 0800HELP to be connected to a Youthline phone counsellor free of charge. The project connecting to Youthline’s helpline was initiated by the Cook Islands community with young people feeling that access to a free, confidential helpline service would be of great service. Youthline Auckland CEO, Stephen Bell travelled to the Cook Islands for the official launch on the 30th of May. “It was just a really fantastic vibe, there were hundreds of young people at the launch and from seeing their response to it, we can tell it’s going to be hugely beneficial for them,” says Bell. “The launch of this service is also a great way to tell young people that people care deeply about them and that they are a very important part of the community,” he adds. “We understand that young people in the Cook Islands face unique challenges but also that like other young people across the world, access to free and confidential support in times of need can be incredibly beneficial” he says. Youthline ambassador, RnB singer Pieter T also attended the launch, talking with students candidly about the challenges of growing up and the personal obstacles he faced. The successful launch was a culmination of months of hard work from many different groups, including a steering committee in the Cook Islands who travelled to NZ to train and brief Youthline staff on issues pertinent to Cook Island youth. “We’ve worked to ensure that this process is safe and user friendly for our youth by equipping the phone line counsellors with sound knowledge and skills”, says steering group chairperson, Vania Keening. Mr Bell says this is an exciting and valuable partnership.


‘HERO’ LAUNCH Youthliner’s and friends of Youthline attended the HERO release party at No.1 High Street on Thursday 12th July. NZ born artist FRANKO is an official Youthline Ambassador. He co-wrote the song “HERO” which speaks of his personal battle with depression and how he found a way through it. “I would be dealing with these massive falls into depression which would be matched with false euphoric highs which stemmed from trying to jump out of that hole to some form of normality, often with the help of illegal substances.” So at 18, Franko turned to Youthline. He sought help for his depression then decided he wanted to give back. He began volunteering within Youthline. “Everyone feels good when they help other people and to hear that others were going through some of the same feelings I was.” You can purchase HERO on iTunes or his album Vagabond which was released in July and can be purchased from JB Hi-Fi, The Warehouse, Marbecks and indie stores around the country. Please also keep an eye out for our Ambassador TVC featuring Franko and the song HERO on TVNZ channels. This TVC was produced by 16 year old, Calvin Sang from St Kent’s, and Youthline fundraiser Amanda Carter.

Franko, S tephen an d Amanda “Hero” pa rty.

WORKING IN PARTNERSHIP WITH KIDZ FIRST & NESTLE Kidz First has provided the opportunity for Nestle and Youthline to work in partnership specifically around the development and operation of Youthline Manukau’s ‘Thyme Out at the Station’ Cafe. Youthline was incredibly fortunate to receive a donation from Nestle which allowed for huge developments to occur in the cafe. This partnership has flourished whereby Nestle and Youthline in partnership are delivering ‘Healthy Eating on a Budget’ cooking classes. These classes have been made available to the community and are fully sponsored by Nestle. Together we are aiming for 200 people to participate in classes throughout 2012. To date this year we have had 65 people through and we have an additional 3 groups starting over the next month. We feel so passionately about this project and we feel that opportunities like this can have such a positive impact on the young people, families and communities that we work with.

YOUTHLINE MANUKAU OFFICIAL OPENING After a decade of planning, acquiring funds and redeveloping the old Papatoetoe Fire Station, Youthline is delighted to announce the official opening of our Manukau Centre, to be held on Tuesday 30th October 2012 9am - 10am. We are honoured to be having the presence of key community supporters, to unveil a commemorative plaque and officially open this community asset. The centre will be opened by: His Worship the Mayor of Auckland Len Brown Hon. Paula Bennett, Minister for Social Development and Youth Affairs Trevor G Thomson QFSM, Ex-Chief Fire Officer, Papatoetoe Volunteer Fire Brigade Phil Holden, Chief Executive, The Lion Foundation Ken Whitney, Chair, ASB Community Trust Mark Powell, Group Chief Executive, The Warehouse Group Limited Sir Stephen Tindall, Founder, The Tindall Foundation Anthony Welton, Human Resources Director, Vodafone NZ Foundation Judge Ida Malosi Youthline’s CMDHB Youth Advisory Group Rawiri Wharemate, Youthline’s Kaumatua If you would like to attend please Mark Giles, Youthline Chairperson email kate@youthline.co.nz Rick Fala, Youthline Trustee Stephen Bell, Youthline CEO


WWW.YOUTHLINE.CO.NZ MARAE WANANGA 2012 YOUTHLINE AUCKLAND Na to rourou, na taku rourou ka ora ai te iwi With your food basket and my food basket the people will thrive On the 15th and 16th of July 2012, the Youthline Auckland whanau (including all our new volunteers) came together to celebrate Youthline’s 17th annual Marae noho at Te Puea Marae, Mangere. This was a weekend to share in a learning experience of whanaungatanga (relationships/connection) and kotahitanga (shared unity). Participation in the wananga also fulfils stage 3 of the requirement to becoming an accredited solo helpline counsellor at Youthline. This year, the Marae team consisted of fourteen extremely dedicated volunteers and staff, led by Daniel Mainwaring and Morgyn Hartdegen. The Marae organising committee planned for all aspects and activities of the Marae weekend to be in line with this year’s key themes – Connection, Community and Diversity. The committee had hopes for all those who attended the weekend to leave with the following: • An increased sense of connection to themselves and the wider Youthline community through sharing and bonding with one another, as well as engaging in team-building activities • Having explored their own sense of diversity and uniqueness and have celebrated the uniqueness and diversity of others through experiential learning activities • More understanding of Maori tikanga and kawa and opportunities to have shared and explored the uniqueness of Maori culture Over 100 people attended the powhiri on a calm and clear Saturday morning in the open air. Youthline’s Kaumatua, Rawiri Wharemate and Youthline’s Rangatira, Stephen Bell both shared from the heart with openness and transparency. Stephen highlighted the varied ways that Youthline impacts on so many, and that having a whanau with diversity and uniqueness provides a robust waka upon which to move into the future.

their culture and how to encourage conversations with Rangatahi in this way. He also spoke about Tangata Whenua being kaitiaki (guardians) of Aotearoa and all the peoples in it. He spoke of what it means to honour the mauri (life force) that flows through all living things. We would like to extend our deepest gratitude to our Kaumatua for his wise words of inspiration. We also had the honour of holding a second powhiri for MP Mojo Mathers, who flew up from Christchurch to share her story and speak about her understanding of diversity. While completing her Masters in Conservation Forestry, she learnt that the areas of the forest that were richest in diversity provided the most opportunities for growth and sustainability. She believes that this too is true for society. If society fully embraces the richness and uniqueness of all diverse people, then society can fully thrive. She spoke of the importance of accepting all people, and being aware of, and breaking down the barriers that prevent this acceptance. Another huge thank you goes out to Wendy and Cathy who organised all of the amazing food. Not only did this nourish our puku, but the ringawera (cooks) are the engine of the Marae. A common saying is, “if it’s all good in the back, it’s all good out the front, and everything then, is all good!” Sharing food at the Marae together provided us an opportunity to connect over our commonalities, and share nourishment. Thank you to all those that helped in the kitchen over the weekend. The goal is that each marae is a unique experience, giving opportunities for young leaders to step up and creatively foster bi-culturalism as a way to engage and empower our communities. Thank you to the Marae Team and group leaders for their incredible support, and everyone who made the weekend so special. I leave you with some feedback from those who attended the weekend, as well as this Maori proverb: He aha te mea nui o te ao? He tangata! He tangata! He tangata! What is the most important thing in the world? It is people! It is people! It is people! Thanks to Adult and Community Education (ACE) Aotearoa, for a generous grant towards the Marae weekend and the ongoing development of whakawhanaungatanga with the community.

Rawiri spoke about what it means to have unconditional aroha for our Rangatahi. He highlighted the importance for Maori to feel connected to

ASPIRATIONAL HUI YOUTHLINE WELLINGTON Youthline Wellington held an Aspirational Hui for all our volunteers at Silverstream Retreat over the weekend of 18 & 19 August 2012. This was to cover a few things – we recently developed our vision, mission and values with input from volunteers and wanted an opportunity to connect with these and figure out what they mean to us as individuals and an organisation. Secondly we’ve been talking for a while about taking a look at our selection & training and buddy/mentoring processes. We usually have two volunteer intakes per year but are taking this opportunity to pause and reflect on what is going well and what could be improved. Third the Hui involved training around reflective practice and getting the most out of supervision, all to help in our roles as phone counsellors. Last but not least it was a chance for us to get together, celebrate our successes, and commend our group of amazing and passionate volunteers.

The response to the Hui was overwhelming, some of the feedback included: ‘My feeling is the willingness and optimism I’ve seen here shows a turning point to active ownership of who we are, what we are, and what we do. I think that’s enormously significant’ (Thom, phone counsellor). ‘I’m really excited about the future for Youthline. I think an opportunity like this to share common goals and aspirations is really important and it’s just so important to have a clear vision for what we are working towards’ (Lucy, Supervisor). ‘As a relative newcomer it was really interesting and exciting to be at the forefront of change in this organisation, and to feel like everyone, no matter how long they’ve been around, had a chance to have their say and be heard. It showed that everyone can have a part in Youthline’s future. Very inspiring and just a privilege to be part of’ (Anna, phone counsellor).


YOUTHLINE SUCCESS STORY 40 years of getting youth on track By Val Leveson For many teens struggling to catch life’s curve balls, the specialists at Youthline steady the hands. Youthline has been helping lost teenagers find their way again for more than 40 years with its Youth Transition Services (YTS). Jasmin Albert, now 22, linked up with Youthline through counselling. When she was in Year 9 at high school she was badly affected by disruption in her family and, after being expelled for disobedience and truancy, went to Youthline’s Alternative Education School. She says her teens were a rocky time when she felt quite helpless. At the time she didn’t particularly enjoy being in alternative education, but after leaving she saw how much it benefited her. “I preferred Alt Ed to mainstream because each student gets more attention - there’s far more one-to-one.” After leaving school, Jasmine did a foundation course at Unitec. “I didn’t do well and felt quite lost and that’s where Youthline Transition Services came in for me. I was a self-referral as I knew I needed help.” She spoke to youth workers who helped her figure out where she wanted to go and what she wanted to do, and how to get her credits up so she could do it. She went to the Regent Training Centre where she did teacher aid training. “I was coached for my interview for the training centre and told how to dress. The youth worker even offered to take me to the interview.” She says she did “okay” in this training, and enjoyed it. She got frequent texts from YTS checking that she was alright. After her course she linked in with YTS again to work out where to go from there. “We found out information for a university course, went to the open days and the youth worker helped me fill out the applications.”

“The youth worker can help with future planning, look at what the young person wants to achieve in their life, and all the life skills involved in this”. Morgyn, 25, herself has benefited from Youthline’s services. She didn’t go through YTS, but came to receive counselling at the organisation in her teens. She says: “My involvement with Youthline started in February 2009, as a volunteer. I became a helpline counsellor by completing the action education personal development programme, Youthline’s basic youth and community counselling skills programme, and the transition programme. I’m now a facilitator of these programmes and others having completed the Group Dynamics course. “I’m passionately committed to empowering young people and their communities. As a teenager with some poor coping strategies, I was in a pretty dark place and withdrew from my friends, whanau and all that I loved about life - until I began having counselling at Youthline.” Morgyn says through her work at Youthline she’s developed a passion for mental health and has decided to pursue post-graduate studies to become a clinical psychologist. “Working at Youthline for the past three years has allowed me to really discover my strengths.” Morgyn has been involved in developing various Youthline projects, such as the drama toolkit. She contributes to a radio show on 91ZM called The Sealed Section, where she answers young people’s questions and concerns and contributes a column to Youthline’s magazine, Heyday. Her advice to young people is: “There are times when it’s hard for a young person to believe in themselves and see their own potential. Youthline can be alongside you and help you to see all your potential in the times where you perhaps can’t.” The clinical services manager at Youthline, Glenda Schnell, says Youthline provides services for any person aged 16 to 17 needs to make a transition, moving into education or employment.

Jasmine is now in her second year of the three-year bachelor of social practice degree at Unitec and is doing her internship through Youthline. “It’s fascinating to see things from the side of the youth worker. Once I finish my social work degree I want to study alternative education so I can be a tutor. During my practicum I’ve done some work in the school - and I’ve found that I really like working with young people.”

Young people have been referred to the service through schools, parents or other concerned adults or themselves. Glenda says the first thing done is a needs assessment. “There’s a getting-to-know the young person - that person’s strengths, challenges and goals and where to go from here. A plan is developed, based on their goals, needs and barriers to achieving the goals.”

Morgyn Hartdegen, the intake and follow-up team leader, says transition services at Youthline are evolving to concentrate on three categories of young people: young parents, young people not in education, employment or training (NEET) and those on the youth benefit.

The programme helps the young person with things beyond training and employment too: building confidence, navigating systems, accessing birth certificates and anything else that’s a barrier to them achieving their goals.

“The service is voluntary for the NEET group, but for the other two groups the expectation is that people are engaged with the service as part of accessing benefit payments. “Young parents will get parenting courses, budgeting, education options and training - there is less of an emphasis on employment as an outcome, and more on education/training outcomes - and work-based experience. “With the new Government welfare laws, young people on the benefit have certain obligations. We’re there to help them feel empowered and build up their skills. We look at meeting their needs holistically as well as how they become financially stable.” She says building a meaningful relationship with the youth worker is important.

“A youth worker is allocated to the person, and interventions are planned. This may mean that other services are required and referrals are then made.” Glenda says, “The programme is all about supporting young people along their journey. This can mean supporting their family too. There’s a lot of building of trust, mentoring, supporting and guiding.” She says it’s important to realise that although furthering education is harder for young people who’ve dropped out of the mainstream, it doesn’t mean they have no educational goals. “This is about helping them achieve those goals through support and engagement - it’s about finding a way.” Article printed in the New Zealand Herald Aug 11, 2012


CUTTING EDGE OF COUNSELLING “In a very short space of time we went from Youthline prides itself on being on the cutting receiving a very limited number of texts to over edge of counselling and our text 234 service is a 5000 texts per month” says Ramji. great example of our commitment to this. Text counselling has continued to prove popular “We realised some time ago that we can’t and we now receive over 350,000 texts each sit back and let young people come to us - we year – these texts are answered by hundreds of need to meet them where they are and the trained volunteers from across New Zealand. obvious thing to do was introduce text and online counselling to our services’, says Youthline “It’s accessible, anonymous and it’s perfect for young people who don’t feel comfortable Auckland CEO Stephen Bell. engaging over the phone or in person, says In December 2004 Youthline launched the first Stephen. text counselling service for teens ‘027Youth Service’ which, at that stage was not free and Another benefit from a counselling perspective is that young people tend to be more open was capped. through text than they would be in other forms “In these early stages the text service just of counselling, so in many cases we are able to functioned as a gateway for young people to support young people through things it would make contact with the helpline”, explains Triage have normally taken them much longer to be able Team Leader, Smita Ramji. to talk about”, adds Ramji. In 2007 all of this changed when Youthline was granted funding, as a result we were able to transition from the palm pilot system to a national web based platform offering the text counselling service free of charge (txt 234).

In 2010, Smita, along with Youthline’s Specialty Assessment Services Team Leader, Amber Davies were invited by Child Helpline International (CHI), to travel to South Africa to help train representatives of sub-Saharan African countries

in text message support and equip them to establish similar systems in their countries. “We ran a workshop outlining how to support young people by text, and how to manage the risks – it was a great feeling to be able to impart our knowledge onto others so they could translate it into their own communities.” With text message support going strong Youthline is looking ahead to what’s next. “Over the decades the struggles youth face remain relatively unchanged, but the way they reach out will continue to evolve and change and Youthline will be there every step of the way – we’re currently developing some Youthline apps and are researching online e-therapies. The scope is huge....watch this space!” says Stephen. “As an example of what technology can do, Youthline made free text messages available to kids in 2007. In just over two years they went from receiving 150 texts a month to 20,000 a month”. - Prime Minister, John Key

PAUL NEWMAN’S - YOUTHLINE AUCKLAND HUB REBUILD A drier, brighter headquarters will make all the difference for Youthline Auckland volunteers who give their time to help others through their darkest moments. The national charity’s Auckland base has been in Maidstone St in Ponsonby since 1994. The former office building is home to more than seven telephone support helplines as well as face-to-face counselling services.

Daniel M ainwarin

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But a history of slow roof leaks exacerbated by a shoddy repair a few years ago left the building with rotting carpets, swollen ceilings and other problems.

“When you’re sitting in a phone room and it’s dripping from the roof and the carpet stinks, it makes it really hard for people to want to come in,” Daniel says.

Daniel Mainwaring first volunteered as a helpline counsellor four years ago and says the call centre was a warm and friendly place to be.

Finances are tight for Youthline and so the damage went unfixed.

He had come to the organisation after being diagnosed with lymphoma aged 24. The Grey Lynn resident was shocked to find out he had the form of cancer. Months of chemotherapy and other treatment took a toll on Daniel physically and emotionally. His partner gave up a study scholarship in the United States to care for him and most days he could not even get out of bed. “I was very very low because I didn’t have a role any more. Suddenly I was this sick person who needed other people to feed me and buy things for me,” he says.

Then in October Youthline received $15,000 from the Newman’s Own Foundation. The philanthropic society was created by late actor Paul Newman and donates all profits made from the Newman’s Own food brand to charities. The money given to Youthline will be used to replace the carpet, fix up the roof and install windows between the previously dark, cramped phone booths, so counsellors can interact. “It’ll make a huge difference in getting people to come in and support people,” Daniel says. A wall separating two departments has also been removed.

Working for Youthline gave him a purpose and made him feel a lot better about his situation, Daniel says.

Youthline Auckland CEO, Stephen Bell says this will help integrate the services so they can work better together.

His moods were soaring as the environment in the phone room was taking a dive.

Article printed in the Central Leader.

“It’s quite emotionally draining.


MASSEY PROJECT

YOUTH SERVICE

Pathways To Resilience is a long term study looking at some of the transitions young people make in their lives and how things turn out for them. It aims to better understand what helps them thrive and what experiences hold them back.

As of August 20th 2012 Youthline became a ‘Youth Service’ provider.

The research is a Massey University Study, but Youthline help them to conduct the interviews. The research is linked into an international study based in Canada which is being led by the Resilience Research Centre, directed by Professor Michael Ungar of Dalhousie University. Now in its fourth round the research is focussing on 1/3 of the original research group who have been interviewed over the past three years. Youthline’s Research Manager, Katie Krueger says one key difference with this new round of research is that the interviews are all qualitative rather than quantitative. “This time round we are looking much more deeply at the individual’s story, taking an ecological approach and exploring the young person’s whole environment, asking questions about everything from schooling and working to relationships and living situation. “ Another key development is that each participant is able to choose an adult who will also be interviewed. “This is a really important part of the study as it gives us another dimension and perspective to learn from,” says Krueger. The findings from the first round of the study are currently being compiled and results are due out next year – we will keep you posted!

Youth Service targets 16 and 17 year olds who are Not in Education Employment or Training (NEET) or those who are under a Work and Income Youth Payment, Young Parent Payment or are Young Partners. As a provider, Youthline’s Youth Workers will be offering guidance and practical support to young people, stepping in to help build potential through education, training or work-based learning. Some of the things our Youth Workers will be doing include: helping the young people figure out what is stopping them from succeeding at school or in work based training, helping them to budget, supporting them in parenting, linking them in with other services they may need and putting together customised action plans that will help the individual reach their goals. There are several Youth Service Providers across New Zealand and Youthline will specifically be working in the following areas: • Albert - Eden - Roskill • Orakei • Waitemata and Gulf • North Shore • Albany • Rodney Accessing Youthline’s Youth Service:

DONATE A BRICK FOR YOUTHLINE MANUKAU A huge thank you to those of you who have donated a brick to support the final stages of the Youthline Manukau Centre development. So far 69 bricks have been donated! The funds raised are being used to complete some of the final rooms on the first floor, which are being painted and fitted out this month. The first batch of 60 bricks have just been laid at the entrance and once we reach 120, another batch will be installed. Please help us reach our target of 170 donated bricks to fully complete the final rooms in our centre. For more information and to donate a brick, please call 09 361 4179 or email: changinglives@ youthline.co.nz. or visit or email: changinglives@youthline.co.nz. or visit http://www.youthline.co.nz/support-youthline/manukau-centredevelopment

• If you are classified as NEET, you are able to approach Youthline directly, however most young people will be referred to Youthline via The Ministry of Education. • If you are receiving the Youth Payment or Young Parent Payment, you need to be registered with Work and Income, who will then send approved referrals onto us. To contact us about being involved in Youth Service, please free text: kitt to 234; phone (09) 5555129 or 0800 2 YOUTH; or email services@youthline.co.nz To find out more about Youth Service visit: http://www.youthservice. govt.nz/


GOING THE EXTRA MILE

SOUTH AUCKLAND MOTORS

In each edition we will feature some of our awesome supporters who have gone the extra

Thanks to South Auckland Motors for supporting our Youthline events team, by providing us a brand new Mazda CX5 to drive around. If any of you are looking for a brand new car this is the car for you!

mile for Youthline. Thanks to everyone who contributes to making Youthline what it is.

PUB CHARITY Prior to joining the Youthline Auckland whanau in 2005, Dietrich Soakai held a position with the Centre for Youth Health and was also the Youth Advisor for the Standards New Zealand Committee, where he helped to assess the Youth and Disabilities Standard. Dietrich’s role at Youthline has evolved over the years, starting out as a youth worker, he then moved into a tutoring role in Youthline’s Alternative Education School. In 2009 Dietrich took a break from Youthline and completed Bible College, becoming a Youth Pastor. He also set up a youth course called MADS, which stands for Music, Arts, Drama, Sport. In 2011 Dietrich came back to Youthline in the role of Youth Development worker. Dietrich says he really likes the diversity of his job which can see him doing presentations, holding seminars, facilitating youth development programmes and working closely with individuals. In his spare time he enjoys writing spoken word poetry and has been part of the South Auckland Poets Collective for a year, he also dabbles in Brazilian Jujitsu and has recently taken up acting – appearing in his first commercial this year!

THE WAREHOUSE PEN CAMPAIGN A big THANK YOU to The Warehouse for selling Youthline branded pens at their counters all over the country. 66,843 pens were sold, raising valuable funds for our Nationwide 0800 Helpline and Free Text Counselling Service for Young People, their parents, relatives, guardians and family members.

Pub Charity awarded Youthline some money towards Dietrich’s Salary this year, so we just wanted to say a BIG THANK YOU, PUB CHARITY.

K N THA YOU

!

KRAFT FOOD Through the generosity of the Employee Community Sponsorship Programme run by Kraft Food, Youthline have been able to recognise the impact & support helpline volunteers have on young people in New Zealand, through gifting them fuel and food vouchers.

Dietric

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JB HI-FI

In October 2008 JB Hi-Fi introduced its `Helping Hands’ programme to allow their Australian employees to donate to charities through regular workplace deductions. Working with the Payroll Giving Foundation in New Zealand they have decided to roll out this program to their New Zealand employees and successfully choose Youthline as one of their recipients. JB Hi-Fi believes workplace giving is an efficient and effective way to give back. With JB Hi-Fi matching staff contributions dollar-for-dollar they effectively double the positive impact to our charities & community. Youthline would like to take this opportunity to thank JB Hi-Fi for their support.

THE LION FOUNDATION Through the generosity of Lion Foundation, Youthline have received funding for both Auckland centres in Ponsonby and Manukau. The funds received are to be used for standard operating costs, the helpline and text counselling services, an Alternative Education tutor and Volunteer Co-ordinator salaries, IT and resources. These funds will make a huge difference to support Youthline change lives of young people in NZ.


CALL

0800 37 66 33

YOUTHLINE CENTRES

FREE TXT

AUCKLAND

PALMERSTON NORTH

234

TALK@YOUTHLINE.CO.NZ

WELLINGTON

CHRISTCHURCH

OTAGO SOUTHLAND

UPCOMING EVENTS YOUTHLINE CENTRAL AUCKLAND Youthline Application Launch: 5th Oct

YOUTHLINE MERCHANDISE Do you drink bottled water? If so this is another great way to support the work that Youthline does in your community. You can purchase cases of our branded water as well as awesome Youthline branded mugs!

Youthline Extranet Launch - Connecting all Youthline centres: 5th Oct Armageddon Expo Greenlane: 20-22 Oct Heyday Magazine Issue #3: Nov

YOUTHLINE NORTH SHORE New base established on the North Shore: Sep

YOUTHLINE MANUKAU Still Water 750ml Plastic bottle $39.60 + Courier 18 bottles in a case

Sparkling Water 300ml Glass bottle $52.80 + Courier 24 in a case

Mugs Youthline branded Mugs $10 + Courier

How to purchase: Web: www.helpyouthline.co.nz, Email: changinglives@youthline.co.nz Call:(09) 3614816

ACKNOWLEDGMENTS We could list all of our generous donors and supporters here, but it would take up far too much space! So we want to acknowledge ALL OF YOU who are reading this. Without your support we could not provide essential services to young people and their families. We look forward to continuing working with you throughout 2012.

Youthline Manukau Official Opening: 30th Oct

YOUTHLINE PALMERSTON NORTH Youthline seminars begin at Alternative Education Fundraising sausage sizzle at Lido Aquatic Centre and Bunnings Warehouse: 5/6 Oct

YOUTHLINE WELLINGTON Youthline National Conference: 17/18 Nov

YOUTHLINE CHRISTCHURCH Christchurch Red Cross launch interactive resource for Canterbury teens with Youthline assistance: Oct ‘Tips and Tricks’ support resource released for Cantabrians: Oct

YOUTHLINE OTAGO Mosgiel Community Expo stall:10th Oct Same Difference Youth Group for queer & questioning young people - accepting members for Term 4

DONATE ONLINE NOW

Communication & Awareness Training for prospective helpline volunteers: mid Nov (applications open now

YOUTHLINE SOUTHLAND Youth Worker/Counsellor recruitment underway: Oct 2012


Friends of Youthline issue 2