Service Plan Driving new business and strengthening customer retention
Sell more plans, retain more customers.
Why choose Yfi Service Plan? Designed to increase penetration and profitability Our easy-to-use software will provide you with a fast and accurate system for creating quotes. Using postcode and VRM lookup, as well as access to manufacturer servicing data, Yfi Service Plan quotes are created by simply selecting a customer, confirming their registration number and entering their annual mileage. Quotes can be tailored to both the business and customers’ needs with just a few keystrokes. Your bespoke system can easily build in your additional sales items to provide a complete package for the customers’ motoring needs. Our experienced account managers will work closely with your teams to provide effective training and on-going support. This includes regular site visits to maintain focus on performance and coaching team members to improve plan sales.
Ease of use software to produce a quote A fast, accurate and simple system to create quotes.
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Variable payment for any periods and no shortfalls. Visible reconciliation for your accounts team to keep your DMS aligned. Simple in-house claiming and accurate invoice controls.
Proactive and focused support
Coaching for higher customer retention through processes, procedures, incentives and training.
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Automated reporting, KPI reports and a dedicated Helpdesk.
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Regular review meetings to identify areas of development and training.
0345 620 2664 | yfisolutions.co.uk
Interested in further information about Yfi Service Plan and a demonstration? Call 0345 620 2664
Management information Pushed reporting means your management team can instantly access:
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Sales performance and penetration. Fund value. Quote tracking. Cancellations. Plans sold with extras.
Cover the cost of the Service Plan with Savings Club One of the benefits of taking out a Yfi Service Plan is exclusive membership to Savings Club. Savings Club provides access to hundreds of retail discounts and potential savings of £500 to £1,000 per year, which could pay for the cost of your customers’ vehicle servicing.
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Savings at major supermarkets and high street or online stores.
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Discounted tickets for family days out at theme parks across the UK.
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Total Vehicle Care package
Combining Service Plan and Warranty. One Direct Debit payment covers all costs. Seamlessly link to your Warranty provider. Can include additional products.
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Discounted travel and exclusive holiday deals.
An additional marketing channel for your business to keep in touch with your customers every month.
What our clients have to say about Yfi Service Plan ...
“I have no hesitation in recommending the Yfi Service Plan software and support service they provide. We moved Service Plan provider to reduce cost, improve financial reconciliation and most importantly to better control the margins we receive through our Perrys Easydrive programme. “One of the best features of the software is the speed of obtaining or changing a quote and this ease of use provides the confidence that will encourage our service teams to talk to even more of our customers about the Easydrive programme.” Martin Kerry Group Aftersales Director Perrys
“Our Service Plan system from Yfi is easy to use and can create quotes in a few keystrokes. Training was very straightforward and staff have been able to hit the ground running with no reduction in plan sales. In the back office the system has reduced the paperwork, given us a greatly improved audit trail and provided us with accurate financial figures at the push of a button. “Overall moving away from our own in-house scheme has improved control and increased efficiency for everyone concerned and we were extremely pleased with the service we were given during the transition.” Lee Ferguson Group Financial Controller Currie Motors
“Having used alternative Service Plan providers, and after reviewing what they had to offer, it became apparent that the Yfi Service Plan system gave us the flexibility to offer bespoke Service Plans as well as track and monitor customer funds with accuracy. “Yfi Service Plan specialists took a hands-on approach, discovered our key focus areas and tailor made a solution that catered for our customers’ needs and also enhanced our financial benefit. We now feel far more confident that our Plan fund is properly managed and that each Plan is profitable. I would encourage any dealer group to take this opportunity and see how you can benefit from the Yfi Service Plan offering too.” Pauline Turner Managing Director Chorley Group
Service Plan YF&I Limited, Wallace House, 4 Falcon Way, Shire Park, Welwyn Garden City AL7 1TW 0345 620 2664 | yfisolutions.co.uk