电梯世界2015年12期

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Contents 50

ELEVATOR WORLD December 2015

Vol. LXIII No. 12

106

ON THE COVER 50

Digital World

by Kaija Wilkinson Remote monitoring is bringing elevator reliability to new heights.

FEATURES 66

NAEC Convention & Exhibition

by Lee Freeland photos by Lee Freeland and John Dimaio New products, exhibitors at 66th annual National Association of Elevator Contractors (NAEC) event held in busy Boston.

106

Fifth Symposium on Lift & Escalator Technologies

by David Cooper and Richard Peters Strong attendance, exceptional papers make for a noteworthy, enjoyable and informative event.

FOCUS ON REMOTE MONITORING AND MAINTENANCE 88

A New Way of Recordkeeping

by Adam Braman

92

The Early History of Remote Monitoring Systems

by Dr. Lee Gray, EW Correspondent

98

Effective Management of Elevator/Escalator Maintenance Agreements

by Richie Lobert

102

Powered by the Cloud

by Chad Apurav

66

Contents

48

29

COLUMNS 48

CECA 2015 Golf Classic

by Catharine Bothwell

54

Industry Profile: Jackie Mortman

by Kaija Wilkinson

60

EESF’s New Cast of Characters

by Hanno van der Bijl photos by Lee Freeland and John Dimaio

110

Why No Matchbox Elevators?

by Daniel Levinson Wilk

112

VIEEW Meets in Boston

by Ricia Sturgeon-Hendrick photos by John Dimaio

114

The Meeting of Elevators and Technology

by Richard Taylor

120

Liftronic Celebrates 30 Years

by Joanne Fell

126

Elevators 101 by Zack McCain

by Hanno van der Bijl

ONLINE EXTRAS

www.elevatorworld.com In addition to selected U.S. patents, we offer:

• A wealth of photos that provide an in-depth look at the Fifth Symposium on Lift & Escalator Technologies • Bonus photos from the NAEC Convention & Exhibition • Siemens Sidoor demonstration video • Additional photos from the CECA 2015 Golf Classic • ThyssenKrupp premieres MULTI in Spain: photos and video • DECEMBER WEB EXCLUSIVE: “Rönesans Tower” in Istanbul

DEPARTMENTS 8 Editor’s Overview 10 Calendar 14 Comments 16 U.S. News 29 International News 46 In Memoriam 128 Product Spotlight 132 Classified 135 Advertisers Index 136 Last Glance

16

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SIGHT SOUND TOUCH

Mission Statement The mission of ELEVATOR WORLD is the intelligent collection, management and distribution of information for the benefit of the industry, while providing a global marketing platform that expands the reach of the industry to all corners of the world.

How to Contact ELEVATOR WORLD • Mail: P.O. Box 6507; Mobile, Alabama 36660 • Shipping: 354 Morgan Avenue; Mobile, Alabama 36606 • Phone: (251) 479-4514 or toll-free: 1-800-730-5093 • Fax: (251) 479-7043 • Email: editorial@elevatorworld.com or sales@elevatorworld.com • Website: www.elevatorworld.com Subscriber Services & Back Issues • ELEVATOR WORLD is available in both print and digital verisions. Questions regarding new print or digital subscriptions, renewals, bulk subscriptions, subscription payments, change of address, back issues or billing may call (251) 479-4514 or 1-800-730-5093, ext. 23, 12 or 19.

News, Press Releases and Article Submissions • Submissions to be considered for publication should be sent to editorial@elevatorworld.com. Editorial space is non-paid; material is accepted based on newsworthiness or educational value and may be edited. Contact Managing Editor Angela C. Baldwin, ext. 30.

Reprints/Permission • To order editorial or advertising reprints, call Patricia Cartee, ext. 23.

• To obtain permission to use any part of ELEVATOR WORLD, call Ricia Hendrick, ext. 25.

Advertising • For display, classified or online advertising information, contact Advertising Manager Lesley K. Hicks, ext. 29.

The Bookstore • For educational books, posters, CDs, DVDs and videos, contact Syreeta White at ext. 19; online at www. elevatorbooks.com; or see our supplemental booklet in this issue.

Online • www.elevatorworld.com: News, links, calendar, classifieds, bookstore, feature articles, people and products of the industry. Site updated daily.

• www.TheElevatorMuseum.org: Take a tour of the history of the elevator industry.

• www.elevatorjobsitesafety.com: Complete Safety Handbook PDF, plus current revisions, quizzes, safety products, toolbox meetings and links.

• www.elevatordirectory: A powerful online business directory, events calendar, classifieds section and more.

• www.elevatorworldindia.com: Covers information about the free quarterly magazine ELEVATOR WORLD India, including a complete archives section.

• www.theeurosource.com: Contains details regarding the yearly EURO SOURCE directory, including the most recent directory in digital format.

Mailing Lists

• ELEVATOR WORLD does not release its subscriber list.

• The Elevator World SOURCE© published yearly in January provides a comprehensive list of elevator industry suppliers, contractors, consultants and associations. Call Lesley Hicks, ext. 29, for more information.

Printed on recycled paper

6

www.elevatorworld.com • December 2015

ELEVåTOR WÅRLD

®

Founder:

STAFF

Editor and Publisher Ricia Sturgeon-Hendrick, ext. 25 Executive Vice President T. Bruce MacKinnon, ext. 20 Managing Editor Angela C. Baldwin, ext. 30 Senior Associate Editor Lee Freeland, ext. 41 Associate Editor Kaija Wilkinson, ext. 13 Editorial Assistant Hanno van der Bijl, ext. 40 Vice President of Production Lillie K. McWilliams, ext. 15 Graphic Design Associates Tara Dow, ext. 24 Ashley Pierce, ext. 16 Web/Graphic Designer Dan Wilson, ext. 28 Director of Commercial Operations Patricia B. Cartee, ext. 23 Vice President of Sales/Marketing Brad O’Guynn, ext. 38 Sales/Marketing Assistant Caleb Givens, ext. 17 Advertising Manager Lesley K. Hicks, ext. 29 Advertising Account Executive Scott O. Brown, ext. 31 Commercial Assistant Cleo Brazile, ext. 42 Educational Sales Service Associates Syreeta White, ext. 19 Susan Crigler, ext. 11 Financial Associate Emma Darby, ext. 33

William C. Sturgeon

1953

ELEVATOR WORLD, INC. BOARD OF DIRECTORS AND OFFICERS

Angela Baldwin (V.P. Editorial), Richard Baxter, Massimo Bezzi, Tricia Cartee (V.P. Commercial Operations), Jonathan Charest, Jo Chateau (Acting Treasurer), James Green, Ricia Hendrick (President, Chairman), Paul Horney, Martha Hulgan, Achim Hütter, John Koshak, T. Bruce MacKinnon (Executive V.P./Secretary), Lillie McWilliams (V.P. Production), Brad O’Guynn (V.P. Sales/Marketing) and Robert Schaeffer TECHNICAL ADVISORY GROUP John Antona, Richard E. Baxter, Louis Bialy, James W. Coaker, Ferhat Çelik, Walter Glaser, M.J. Mohamed Iqbal, John Koshak, Ami Lustig, TAK Mathews, Zack R. McCain, Parag Mehta, Richard Peters, Jay A. Popp and Albert So

CORRESPONDENTS AND CONTRIBUTORS

Africa: Shem Oirere; Australia: John Inglis; Canada: John Murphy; China: Peng Jie, Zhang Lexiang, Dr. Albert So, Yihui Ruan; Europe: Luc Rivet; Germany: Andreas Wirths; Hungary: Marius Makovsky; India: TAK Mathews; Iran: Amir Reza Hashemi; Israel: Ami Lustig; Italy: Massimo Bezzi; Japan: Masaru Matsumoto, Yutaka Otagiri, Youichi Saji, Shigeharu Kitamura; Mexico: Raul Gonzales Mora; New Zealand: Bob Johnston; Russia: Viktor Khristich, Yury Kireev; South America: Carmen Maldacena; Taiwan: Spenser Cheng; Turkey: Bülent Yilmaz, Ersan Barlas; United Arab Emirates: M.J. Mohamed Iqbal; United Kingdom: David Cooper, John Gale; United States: John Koshak, Jim Coaker, Galen Dutch, Lawrence Fabian, Richard Gregory, David Herres, Dr. Lee Gray, George Gibson

EDITOR EMERITUS Robert S. Caporale

CORRESPONDING PUBLICATIONS

Argentina: Revista del Ascensor, Subir y Bajar; Brazil: Revista Elevador Brasil; China: China Elevator; Germany: Lift Report, Lift Journal; Greece: Anelkistiras – Greek Elevation Magazine; Iran: Donya-ye Asansor; Italy: Elevatori; Korea: Elevator & Parking Systems; The Netherlands: Liftinstituut Mededeling, Liftbouw; Poland: Dzwig Magazyn; Russia: Lift Russia; Spain: Ascensores y Montacargas; South Africa: Lift Africa Magazine; Ukraine: Lift Expert; United Kingdom: Elevation ELEVATOR WORLD India is a quarterly magazine published by Elevator World, Inc. (Mobile, Alabama) and Virgo Publications (Bangalore, India). Advertising and subscription information can be found at website: www.elevatorworldindia.com.

ELEVATOR WORLD Turkey is a bimonthly magazine owned and published by Elevator World Turkey. Advertising and subscription information can be found at website: www.elevatorworld.com.tr or by calling (251) 479-4514.

ELEVATOR WORLD is a registered trademark and all rights reserved. Copyright © 2015. For permission to reprint any portion of this magazine, please write ELEVATOR WORLD at P.O. Box 6507; Mobile, AL 36660. ELEVATOR WORLD is published in the interest of the members of the elevator industry, to improve communication within the industry and to further the continuing education of members of the industry. ELEVATOR WORLD publishes articles by contributing authors as a stimulation to thinking and not as directives. ELEVATOR WORLD publishes this material without accepting responsibility for its absolute accuracy, but with hopes that the vast majority of it will have validity for the field. The ideas expressed therein should be tempered by recognized elevator engineering practices, guidelines, codes and standards. Publication of any article or advertisement should not be deemed as an endorsement by ELEVATOR WORLD. Printed by Interstate Printing & Graphics, Inc., 1135 Corporate Drive North, Mobile, AL 36607.

Periodicals postage paid at Mobile, Alabama, and at additional mailing office. Post Office Publication Number 172-680 (ISSN 0013-6158), under the act of March 3rd. U.S. Pat. Office. POSTMASTER: address all correspondence to Elevator World, Inc., P.O. Box 6507, Mobile, AL 36660; fax: (251) 479-7043. Published monthly. Subscription rates (print): U.S. and possessions: $75/one year, $125/two years, $175/three years. International, including Canada: $125/one year, $225/two years, $325/three years; Digital format: $25; Single copies (print or digital): $15; THE ELEVATOR WORLD SOURCE© (print or digital): $46. (All subscribers receive THE ELEVATOR WORLD SOURCE© free.)

The official magazine for NAEC, Elevator U and CECA.

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Editor’s Overview

Remote Is Good

by Ricia S. Hendrick While society worries that our use of cell phones and other handheld digital devices is dehumanizing and making us ever more remote from one another, this month’s issue finds that in the elevator industry, “remote� is bringing us closer to our customers and equipment. We got a HUGE (shades of Donald Trump) response to the Remote Monitoring and Maintenance focus topic for December. Both OEMs and independents wanted to brag about their mobile solutions, cloud computing, remote-monitoring and preemptivemaintenance solutions/tools. Even the 25-year-old Elevator Escalator Safety Foundation (EESF) is embracing digital technology.

On our cover is the Aurora office building in Taipei elevatored by Schindler. The article, Digital World by Kaija Wilkinson, examines how service is going from reactive to proactive via digital devices. She talked to all the major manufacturers who are partnering with either Apple or Microsoft for applications to save time and money. Independents, who are smaller and often more flexible, are also getting into the action. In A New Way of Recordkeeping, Adam Braman describes a partnership between his company, Helios, and GAL for storing records on the GALaxy IV controller in accordance with the maintenance control plan. Our historian, Dr. Lee Gray, contributes The Early History of Remote Monitoring, which was mostly a battle royale between Otis and Westinghouse in the mid 1960s to the early 1980s. Elevator faults were sent to the manufacturers by a double-track tape of recorded messages. Powered by the Cloud by Chad Apurav highlights how mobile apps are using the cloud to change data collection and give mechanics the tools they need to increase productivity.

Richie Lobert of the Australian firm LML Lift Consultants looks at maintenance from the customer’s point of view in the article Effective Management of Elevator and Escalator Maintenance Contracts. Those who didn’t send in articles for our focus topic sent press releases on their latest remote-monitoring equipment.

Look for these from Adams, MP Lifts and Qameleon in the Product Spotlight section.

An excellent article by Richard Taylor of Draka concerned the use of fiber-optic cable and how the data is transferred within the elevator system.

8

www.elevatorworld.com • December 2015

Another feature of this issue is a product of the many events that come in the fall. In his coverage of the NAEC Convention and Exhibition, Lee Freeland writes about the more than 2,500 visitors and almost 200 exhibits in Boston. Excellent educational opportunities were available side by side with the exhibits, most of which are educational, too. In the midst of the National Association of Elevator Contractors’ (NAEC) event, the EESF presented its new superheroes for the Foundation’s elementary-school program and plans for future programs. (See the article EESF’s New Cast of Characters by Hanno Van der Bijl). NAEC provided a packed three days, including the honoring of one of my favorite women, Jackie Mortman. An Industry Profile on her by Wilkinson, Setting the Bar High, is also in this issue and is full of surprises, including that she is a “fearless cold caller.� Also, the VIEEW (Vertical Initiative for Elevator Escalator Women) met concurrently for a rousing presentation on safety for women, at home, at work and more.

More events in this issue include Liftronic Celebrates 30 Years in the industry. The company is one of the largest suppliers of equipment in Australia and actually has roots going back to 1921. The Fifth Symposium on Lift and Escalator Technologies by David Cooper and Dr. Richard Peters is also featured this month. A record 133 delegates attended and enjoyed a fine array of technical presentations. Last but not least, the Canadian Elevator Contractors Association (CECA) had its CECA Golf Classic.

To share some final thoughts on remote monitoring, every month we hear of our industry’s struggle with too many elevators and too few trained mechanics, leading to many maintenance routes being overloaded. Perhaps the increase of remote monitoring through small digital devices will help alleviate that situation. Equipment that is only rarely seen by a mechanic can be “seenâ€? in his or her absence. In some cases, faults may be adjusted remotely. But, if not, it can’t hurt for a mechanic to know what’s wrong with the equipment before arriving at the building. That foreknowledge may save trips for supplies and shorten the time it takes to determine the problem. đ&#x;Œ?

In this case, “Remote Is Good.�  

Calendar

Calendar of Events Major industry-related events are scheduled for Cairo, Mumbai and New York.

The Liftech Expo will take place in Cairo on January 21-24 (photo by Mohammad Aboul-Ela).

2015 December ECNY Annual Meeting & Holiday Party Bruno’s on the Boulevard Jackson Heights, NY December 3 For more information, contact the Elevator Conference of New York at website: www.ecnyweb.com.

2016 January ASME A17 Elevator Code Week Sheraton Sand Key Resort Clearwater, FL January 11-14 For more information, contact the American Society of Mechanical Engineers (ASME) at website: www.asme.org.

LIFTECH EXPO Cairo International Convention Center Cairo, Egypt January 21-24 For more information, visit website: www. liftechexpo.com.

March New York Build 2016 Javits Center New York, NY

10

www.elevatorworld.com • December 2015

March 7-8 For more information, contact Oliver Kinross Ltd. at info@oliverkinross.com or visit website: www.newyorkbuildexpo.com.

IEE Expo 2016 Bombay Exhibition Centre Mumbai, India March 17-19 For more information, contact Virgo Communications at email: vashdev@ virgo-comm.com or naveen@virgocomm.com, or visit website: www. ieeexpo.com.

April ECNY Supplier Showcase Villa Barone Manor Bronx, NY April 6 For more information, contact the Elevator Conference of New York (ECNY) at website: www.ecnyweb.com.

INELEX 2016 International Izmir Fair Center Izmir, Turkey April 7-10 For more information, visit website: www. inelex.com.

NAEC Educational Conference Westin Savannah Harbor Resort & Spa Savannah, GA April 9-12 For more information, contact the

National Association of Elevator Contractors’ (NAEC) Amanda Smith at toll free: (800) 900-6232, fax: (770) 760-9714, email: amanda@naec.org or website: www.naec.org.

ISO TC 178 Plenary and Working Groups Meeting Sydney, Australia April 11-15 For more information, contact the International Organization for Standardization (ISO) at website: www. iso.org.

Eurasia Lift 2016 Istanbul CNR Expo Fair Center Istanbul, Turkey April 20-23 For more information, visit website: asansorfuari.com/fuar_hakkinda. aspx?ff=1.

VFA Members' Meeting Düsseldorf, Germany April 21-22 For more information, visit website: www. vfa-interlift.de/en.

May Elevcon 2016 Hilton Madrid Madrid, Spain May 10-12 For more information or to register, visit website: www.elevcon.com.

The Javits Center is to host New York Build 2016 on March 7-8 (photo by Janine and Jim Eden).

World Elevator & Escalator Expo 2016 China National Exhibition and Convention Center Shanghai, China May 10-13 For more information, visit website: www. elevator-expo.com.

LIFTEX 2016 ExCeL London London, U.K. May 25-26 For more information or to register, contact the Lift & Escalator Industry Association at website: www.liftex2016.com.

June ItaliaEleva Hotel Golf Resort Le Robinie Rome, Italy June 17 -19 For more information, contact italia. eleva@libero.it or visit website: www. italiaeleva.com.

NFPA Conference & Expo Chicago, IL June 22-25 For more information or to register, contact the National Fire Protection Association (NFPA) at website: www.nfpa. org/training/nfpa-conference-and-expo.

July Indonesia Lift & Escalator Expo Jakarta International Expo

Mumbai will host the IEE Expo 2016 on March 17-19 (photo by sadigital0).

Jakarta, Indonesia July 27-29 Contact via phone: (62) 21-7892938, fax: (62) 21-7890647 or email: info@ wpcitra.co.id, or visit ina-liftescalator.com.

September United in Montreal Westin, InterContinental, Hyatt Regency & Palais des Congres de Montreal Montreal, Canada September 19-22 This collaborative event will include a large exposition and the annual meetings of the Canadian Elevator Contractors Association, International Association of Elevator Consultants and National Association of Elevator Contractors.

Lift & Escalator Symposium Highgate House Northampton, U.K. September 21-22 For more information, visit website: www. liftsymposium.org.

October International Lift Expo Korea COEX Samsung-dong Seoul, South Korea October 6-8 For more information, contact Coex at phone: (82) 2-6000-1058, fax: (82) 2-6000-1333 or e-mail: lift@coex.co.kr.

Wisconsin Elevator Symposium Grand Geneva Resort Lake Geneva, WI October 13-14 For more information or to register, contact NAESA International at www. naesai.org.

Euro-Lift 2016 Kielce, Poland October 18-20 For more information, contact Targi Kielce S.A. at email: biuro@targikielce.pl.

November National Elevator Escalator Safety Awareness Week Worldwide November 13-20 National Elevator Escalator Safety Awareness Week is coordinated by the Elevator Escalator Safety Foundation. For more information or to participate, visit website: www.eesf.org.

Global Lift & Escalator Expo Dhaka International Convention City Dhaka, Bangladesh November 16-18 For more information or to register, contact raghu@virgo-comm.com or vashdev@virgo-comm.com, or visit website: www.gleexpo.com.

Continued

December 2015 • ELEVATOR WORLD

11

Elevator Association of Minnesota (EAM) September, December, spring and a June golf outing. ­Contact Rick Lowenberg of Minnesota Elevator, Inc. at phone: (507) 245-4208.

Elevator Conference of New York (ECNY) Dates to be announced on the ECNY website. Contact ECNY at email: info@ ecnyweb.com or website: www.ecnyweb.com.

Elevator Industry Group of Southern California (EIGSC) Third Tuesday of each month, January-May and September-­ December at Les Freres Taix ­Restaurant, 1911 Sunset Boulevard, Los Angeles, beginning at 11:30 a.m. Contact EIGSC at website: www.elevatorindustry.com.

International Association of Elevator Consultants – New York (IAEC-New York Region) Meets quarterly in March, June, ­September and D ­ ecember on the ­second Tuesday in New York, NY. ­Contact Joe Neto, Jr. at email: jneto@josephneto.com.

Massachusetts Elevator Safety Association (MESA) Meetings are held on the second Tuesday of each month (except June, July and August) at the Phillips Old Colony House, Boston (Dorchester), MA. Contact President Eric Tragash at phone: (860) 678-7987, Treasurer Joe Zarba at phone: (508) 586-3610, email: mesassoc@hotmail.com or website: www.mesassoc.com.

The annual safety seminar is held in ­October of each year, with the golf outing in September of each year.

The Elevator Industry Group of Southern California will be meeting in Los Angeles this month (photo by Neil Kremer).

Regional Meetings and Events Canadian Elevator Contractors Association (CECA) Central Region Meetings are held the first Thursday in February, April, October and December. Contact CECA at phone: (905) 446-0327, email: office@ceca-acea.org or website: www.ceca-acea.org.

CECA Eastern and Western Regions Four meetings per year on an as-needed basis. Contact CECA at phone: (905) 446-0327, email: office@ceca-acea.org or website: www.ceca-acea.org.

Chicago Elevator Association (CEA) First Thursday of each month, September-June (no meetings during July and ­August). Contact Tom Przybyla at phone: (708) 371-2444 or fax: (708) 371-2477.

Elevator Association of Florida Meetings are held on the second Tuesday of January, April, July and October. Contact Treasurer Lee Rigby at phone: (850) 294-1070, fax: (850) 210-0085, email: elevatorlee@ aol.com.

12

www.elevatorworld.com • December 2015

Northern California Elevator Industry Group (NCEIG) Third Wednesday of each month (except July and August).

Contact NCEIG at website: www.nceig.org for meeting dates and locations.

An expanded calendar with associated industry events is available at website: www.elevatordirectory.com/event .

Elevate Training Courses London – March 17, 2016 London – September 8, 2016 New York City – October 18, 2016 Elevate Training Courses (Advanced) London – March 18, 2016 London – September 9, 2106 New York City – October 19, 2016 For complete details on Elevate Training Courses, contact Peters Research Ltd. at website: www. peters-research.com/ training.

American Society of Mechanical Engineers (ASME) International Professional Development Course For information on all courses, contact ASME toll free: (800) 843-2763, outside North America: (973) 882-1170, fax: (973) 882-1717 or (973) 882-5155 or email: infocentral@asme.org.

NAESA International QEI and Code Training For more information on all NAESA International Education programs and QEI testing, contact Dotty Stanlaske at phone: (360) 292-4968, fax: (360) 292-4973 or email: dotty@naesai.org.

Comments Mourning the Loss of Mr. Cub and Mr. Westinghouse

Tessner

The North Side of Chicago is famous for its deep-dish pizza, Cubs baseball team and landmarks such as Navy Pier, Lincoln Park and The Second City comedy troupe and theater. It is infamous for the 1920s mob murders known as the St. Valentine’s Day Massacre. While not known to all, the North Side of Chicago is also the birthplace of Westinghouse Electric Corp.’s Elevator Division, in a factory known by and located at Goose Island – a 160-acre plot of land in the Chicago River.

The North Side mourned the loss of two of its icons in 2015: Ernie Banks and Elmer “Tess� Tessner.

Banks was known to all of baseball as “Mr. Cub.� He hit 512 homeruns in his illustrious career and became an ambassador to the team after retirement.

His number 14 is worn this year on the sleeves of Cubs players.

To all of his many loyal customers and technicians, Tessner was known as “Mr. Westinghouse,� a superintendent who dedicated his life to service, first as his ship’s chief electrician in the U.S. Navy during World War II, then using that knowledge to make elevators safe and reliable during his 40-year career with

14

www.elevatorworld.com • December 2015

Westinghouse. Back then, in the 1940s and 1950s, there were no National Elevator Industry Educational ProgramÂŽ (NEIEP) schools to train International Union of Elevator Constructors members.

The superintendents trained their own mechanics and volunteered to attend classes at night. The night classes that Tess, and I’m sure most, “supers� throughout our country sacrificed their time to attend so long ago make us what we are today, and led to more formal and mandatory training now provided by NEIEP. Tess’ dedication to the elevator industry continued after retirement, as shown by a letter he typed at home and sent to fire departments across the city to help make elevators safer. The letter was followed up by meetings. Following is its transcript: “My name is Elmer Tessner. I worked for Westinghouse Elevator Co. for 40 years and have been retired for three and a half. The theme of this letter is ‘How to safely remove people trapped in elevators.’ If you are going to do this, I’m sure you will need to know a few things about elevators. They can be very dangerous pieces of equipment. First of all, there is the elevator mechanic who is well trained to analyze a problem and find the trouble. [He or she should be] the only one to move a stalled elevator.

Just as you learn firefighting, the elevator mechanic spends years learning elevator equipment.

“Your chief and I believe you should know how an elevator is constructed, the different types of elevators, the door-lock area and fire/recall operations. Many times over the years, a call would come from a building [about people trapped in elevators], and [whoever was calling] also called the fire department. The closest one to the area would respond. “As you firemen drive to the building, you are already thinking of how you are going to release the people. The same is true for the elevator mechanic. He hopes he can beat you to the building, which is usually impossible. All he visualizes is the firemen with their axes chopping [through] the elevator doors to release passengers. “When a door or door track is bent, or a door lock is broken, even if the elevator passengers are released, the car is shut down, maybe for days. Then, all the tenants are one elevator short. If there is only one elevator, there is zero elevator service. It could happen to a building for the elderly. “All repairs are charged to the building. “All of this is mentioned to give you the overall picture of the ramifications of response to an elevator call. Again – if at all possible – wait for the elevator mechanic.�

Ronald D. Schloss Executive Director SEEC, LLC seec@att.net  đ&#x;Œ?

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GALaxy IV MD is easy to install, saves in wiring and cost and is simple to use. It’s the only Controller to link smart phone and app to make MCPs easier to do and then store those results on site. Contact us for details. If you’re looking for a smarter way to handle MCPs then you need a smarter Controller.

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G.A.L. Manufacturing • 50 E. 153rd St. • Bronx, NY 10451-2104 • Ph: 718. 292.9000 • Fax: 718.292.2034 • info@gal.com REVISEDFinal_GALIVMD_DEC_2015.indd 1

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U.S. News

NYC Thrives Skyscraper tops out, and companies win contracts and expand.

TEI Group Contracts around the City TEI Group has won several contracts to equip new and renovated New York City (NYC) buildings with vertical transportation. It will construct and install nine elevators at the under-construction 54-story residential tower 43-22 Queens Street in Long Island City. Rockrose is developing the site, which is to contain 623,337 sq. ft. under a 580-ft.-tall roof. Additionally, the firm will be modernizing 11 elevators and maintaining 12 at the historic 5 Penn Plaza. The fully renovated 24-story office building is in the heart of Midtown Manhattan, directly across from Penn Station.

Smaller contracts for TEI Group are the construction and installation of: ♦♦ Six elevators at the new mixed-use Essex Crossing development complex in the Lower East Side of Manhattan, expected to begin construction in phases soon and be completed by 2024 ♦♦ Four elevators at the redevelopment of Brooklyn Navy Yard’s BLDG 77 ♦♦ One custom hydraulic elevator at 640 5th Avenue near Rockefeller Center in the center of Midtown Manhattan

Hudson Yards’ Coach Tower Tops Out Coach Tower, also known as 10 Hudson Yards, topped out in October at 52 stories and 895 ft., and is expected to be ready for occupancy in early 2016, CoStar Group reported. Designed by Kohn Pedersen Fox, it is the first skyscraper in the 28-acre Hudson Yards development, one of five towers that are planned. A topping-out ceremony held by developers Related Cos. and Oxford Properties Group coincided with the announcement that social-media marketing firm VaynerMedia had signed a lease for 88,000 sq. ft. VaynerMedia joins Coach, Inc.; L’Oréal USA; and German software firm SAP, bringing occupancy in the 1.7-million-sq.-ft. building to 85%.

KPF-Designed Supertall Making Headway in Midtown Plans for One Vanderbilt, a 1,500-ft.-tall, 63-story office building designed by Kohn Pedersen Fox (KPF) adjacent to Grand Central Station (ELEVATOR WORLD, December 2014 and, July 2015), moved forward in October with the demolition of onsite structures, New York YIMBY reported. Scheduled for

16

www.elevatorworld.com • December 2015

43-22 Queens Street

completion in 2020, the tower is expected to redefine the Midtown East skyline, standing taller than the Chrysler building and having a higher roof than One World Trade Center. Though decisively modern looking, the building has interesting setbacks at its upper levels, hearkening to the heyday of skyscraper design in the city. Developed by SL Green, One Vanderbilt is set to be Leadership in Energy & Environmental Design Gold certified, have a bank within its retail podium and an underground connection to Grand Central Station.

43-Story Condominium Tower for Tribeca Sharif El-Gamel’s Soho Properties is the developer, and SOMA is the design architect for a 667-ft.-tall, 43-story condominium tower at 45 Park Place in Tribeca, New York YIMBY reported. The 134,304-sq.-ft. building is set to contain approximately 50 residences, some of which will be full-floor units, and groundlevel retail. Demolition of existing buildings was underway in September, and construction is expected to start by the end of 2015 with completion in 2017.

Image from SL Green

U.S. News

One Vanderbilt, designed by KPF

45 Park Place; rendering from Bloomberg Business

60-Story, Mixed-Use Tower Planned in NoMad HFZ Capital is planning to build an approximately 60-story, 800-ft.-tall mixed-use tower at 3 West 29th Street in Manhattan’s NoMad (north of Madison Square Park) neighborhood, New York YIMBY reported. Designed by Moshe Safdie, the building will have a limestone base and a façade that brings to mind glass brick. Its curved corners form a counterpoint to the nearby Empire State Building. In September, the developer was seeking approval from the city’s Landmarks Preservation Commission.

The design of 3 West 29th Street forms a pleasant counterpoint to the Empire State Building; rendering by Moshe Safdie

The design of 3 West 29th Street forms a pleasant counterpoint to the Empire State Building; rendering

by Moshe Safdie.

December 2015 • ELEVATOR WORLD

17

U.S. News

D&D Elevator Beefs Up Salesforce

18

www.elevatorworld.com • December 2015

Coyle

Phillips

D&D Elevator Maintenance, Inc. of Elmsford, New York, has added Michael

Brugg Announces New VP of Sales, Marketing for North America

Brugg Lifting has hired Mike Carr as its new vice president (VP) of Sales and Marketing for North America. His duties include overseeing company efforts to increase its distribution network, monitor lead generation and account development, enhance company client service capabilities, and coordinate and monitor North American sales

Lynch

efforts. Carr will be based at Brugg’s headquarters in Rome, Georgia.

Carr served for 17 years as director of Domestic and International Sales with Strongwell Corp, a major company in the fiber-reinforced-polymer structural component industry. Here, he oversaw an increase in overall sales and focused company efforts toward increasing staff effectiveness while promoting customer service. Carr is an alumnus of the University of Sarasota, where he earned a BS in Management. Brugg expects his skills of understanding the entire sales process, from targeting new customers to closing business with OEMs and distributors, to provide immediate benefits.

Lerch Bates Taps Hayes for Columbus Office

Lerch Bates Inc. has tapped Heath Hayes as a consultant for its Columbus, Ohio, office. He will work with general contractors, architects and other elevator consultants to see projects through from start to finish and ensure ongoing customer service. A second-generation elevator-industry professional, Hayes previously was a Modernization Sales representative at ThyssenKrupp, where he was responsible for the company’s growing Modernization division. He earned a BS in Business from Franklin University in Columbus and is a certified Leadership in Energy and Environmental Design Green Associate of the U.S. Green Building Council.

Hayes

New York City (NYC)-based Vertical Systems Analysis, Inc. (VSA) is expanding with the addition of two locations and three team members. Celebrating its 30th year in 2016, VSA has added offices in Philadelphia and Miami to existing NYC and Chicago locations.

Its new hires are Tim Lynch, formerly of Van Deusen & Associates (VDA), who will handle clients along the East Coast; Bill Appelbaum, formerly a district manager for ThyssenKrupp, who will be VSA’s liaison with CBRE Group, Inc. (formerly Johnson Controls) in facilitating a multiyear contract with NYC Health and Hospitals Corp. involving more than 20 facilities; and Robert Corcoran, who has experience with Lerch Bates Inc., Otis, Schindler and VDA, who will work with new and existing clients.

VSA’s recent major projects include the Thomas P. O’Neill, Jr. Federal Building in Boston and Topshop specialty retail chain, with which it has a national service contract. The firm anticipates additional expansion in 2016, including opening a New Jersey office to help serve the NYC area.

Coyle and Lynn Phillips to its sales team.

Coyle has an extensive elevator background, having owned and operated Colonial Elevator in Long Island City, New York. Founded by Coyle’s father, the company serviced approximately 250 units in five New York City boroughs. He is a third-generation elevator-industry professional. Since that enterprise, he served as vice president of operations and was involved in maintenance, surveys, violations, scheduling and working with employees in numerous departments of several companies. He studied Electrical Engineering at Rockland Community College in Suffern, New York.

Phillips has significant experience in sales and customer service. She held various positions with Midland/Schindler Elevator Group in the Modernization, Scheduling, Accounting and Collections departments. At D&D, Phillips is assisting property managers, customers and private building owners with their maintenance and modernization needs.

Carr

VSA Adds Locations, Staff

Appelbaum

Team members added in Georgia, New York and Ohio.

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U.S. News

Airports Improvement projects in Tampa and Seattle Schindler to Supply TPA Tampa International Airport (TPA) has awarded installation and renovation of mobility solutions for two major projects to Schindler. Schindler is providing installation of 21 Schindler 5500 mid-rise machine-room-less elevators, one freight unit, 22 Schindler 9300 escalators and eight Schindler 9500 moving walks in the new rental-car garage. Additionally, there will be three new automated people mover stations, and, in the Main Terminal, the company will renovate 24 elevator interiors and replace 22 escalators with new Schindler 9300 units. It has also been awarded the maintenance contract for all units at the airport.

The jobs are part of TPA’s Master Plan project, the first phase of which is to create a dynamic, passenger-friendly environment.

Currently, the airport services more than 1.5 million passengers per month. The renovation of the existing Main Terminal, along with the completion of the remainder of the Master Plan, will allow the airport to handle roughly double that number of travelers. Phase 1 is slated for completion in 2017.

Greg Ergenbright, president, Schindler North America, commented: “We’re proud to continue our partnership with TPA. Our Tampa team has worked with TPA since 1971, when the existing

terminal complex was first built. We have been successful in securing the maintenance of all of the equipment at the airport and installing all new equipment in every expansion since.”

Sea-Tac Poised for US$600-Million Expansion The Port of Seattle recently awarded a contract valued at up to US$400 million to Clark Construction in advance of a planned US$600-million expansion of Seattle-Tacoma International Airport (Sea-Tac), expected to get underway in 2016, Ahlers & Cressman PLLC reported. The upgrade will add seven gates to an existing 11 in the International Arrivals Facility (IAF), which is losing business to competing airports due to long waits in custom lines. The IFC opened in 1973, and Sea-Tac has seen air travel from Asia and Europe grow considerably since then, particularly in the last five years. Clark told ELEVATOR WORLD it is too early to say what will be included in terms of moving walks and vertical transportation, but that should be decided sometime in 2016.

KONE Supplying Elevators for Hospital Expansion in Midwest KONE is supplying 13 elevators for Cambridge North Tower, the 300,000-sq.-ft. expansion of The University of Kansas Hospital, scheduled to open in 2017. The order consists of nine space-saving EcoSystem MRTM and four machine-room-less MonoSpace® units. Larry Wash, executive vice president of KONE Americas, stated: “We’re proud to work with The University of Kansas Hospital on its exciting new expansion.

Such a prestigious institution in the Midwest, nationally ranked in all 12 medical and surgical specialties, deserves vertical-transportation solutions that are also award-winning.”

The new hospital tower will boast EcoSystem and MonoSpace elevators from KONE.

20

www.elevatorworld.com • December 2015

SLIM PACKAGE. EXPANDED SAFETY. INTRODUCING THE COMPACT, EASILY PORTABLE SLIM SAFETY BARRICADE Trim down your maintenance operations with a more flexible, space-saving barricade. Weighing in at less than 15 pounds (and only 3 inches thick, 16 inches wide and 42 inches tall when folded), the Slim Safety Barricade from Adams is ideal for today’s downsized service vehicles.

It features an integral shoulder strap that won’t get lost, a full flat-bottom edge, suction cups and an ultra-flexible 6-panel hinged configuration that extends up to 96 inches. What’s more, durable polypropylene-polymer construction means you don’t have to sacrifice rigidity for convenience.

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U.S. News

Reaching for the Sky Tall buildings are planned or underway across the nation.

Milwaukee Office Tower Progresses The 32-story Northwestern Mutual office building (ELEVATOR WORLD, December 2013) is quickly rising skyward overlooking Lake Michigan in downtown Milwaukee, Construction Today reported. Expected to be finished by the end of 2017, the US$450-million, 1.1-million-sq.-ft. project encompasses an adjacent low-rise 1912 building that is being preserved and renovated. The project employs approximately 1,000 construction workers, and once the building is completed, permanent employment is expected to more than double, with Northwestern Mutual adding 1,900 new positions to 1,100 jobs that will be preserved.

Miami Developer Eyes Seattle for West Coast’s Tallest Miami-based Crescent Heights has purchased property at Fourth Avenue and Columbia Street in Seattle on which it plans to build a 101-story, mixed-use tower, the Puget Sound Business Journal reported. Should it be built, it would likely be the tallest building on the West Coast. Crescent Heights said it hopes to start construction in 2017. The building is set to include more than 1,000 residences, hotel rooms and retail. At 76 stories, Columbia Tower is Seattle’s current tallest building, and 1,018-ft.-tall U.S. Bank Tower in Los Angeles is the tallest on the West Coast.

Viñoly-Designed Project Would Be among Chicago’s Tallest A proposed 76-story, 829-ft.-tall tower that could have a shorter counterpart would be among the tallest buildings in Chicago and the tallest in the South Loop neighborhood, Curbed Chicago reported. Crescent Heights is the developer behind the plan at 113 E. Roosevelt Road that was unveiled before a packed audience in September. The development could bring close to 800 residences, as well as retail, to the south end of Grant Park. Rafael Viñoly is the architect of the somewhat modular-looking design. If built, the project is estimated to take approximately two years to complete.

22

www.elevatorworld.com • December 2015

Top: The Northwestern Mutual building is taking shape next to the sail-inspired Quadracci Pavilion at the Milwaukee Art Museum; rendering from Northwest Mutual.

Bottom: The two-tower version of the Chicago project; rendering by Rafael Viñoly

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U.S. News

Alimak Lands Massachusetts US$1.17Sees Results Schindler’s Million Order from More, North Carolina Better-Paid Plant Marks 25 Inspectors Years has approximately 40,000 elevators. An online permitting system is also credited with helping keep better track of units.

The Massachusetts Elevator Safety Association applauded the move.

Massachusetts has seen its elevatorinspection rate improve from 69% in March 2014 to 87% in October 2015, thanks in part to more and better-paid inspectors, the Boston Herald reported.

Salaries in 2015 improved by 20% to US$70,200, and the state has added six inspectors and plans to add more to its roster of 61 after approving a US$1.8million budget increase. Massachusetts

Schindler’s escalator plant in Clinton, North Carolina, celebrated 25 years in business on September 28 with an employee lunch and speeches by company officials. The plant has approximately 150 employees and consists of a 38,000-sq.-ft. escalator step facility and a 155,000-sq.-ft. assembly facility.

The largest escalator factory in the U.S. in terms of output, the facility manufactures 9300Ž AE and 9700Ž heavy-duty transit escalators and 9500Ž moving walks for distribution throughout the Americas. It reached full production within a short time of opening in 1990, in 1996 was named one of America’s 10 Best Plants by IndustryWeek magazine and in 1997 added 30,000 sq. ft.

During the event, Chuck Spell, managing director of the plant, opined: “Over the past 25 years, the Clinton plant has emerged from just a vision to the largest escalator manufacturing facility in North America. The consistently high productivity and performance have made a significant contribution to Schindler’s successful leadership position in the escalator đ&#x;Œ? marketplace.â€?    Spell

Alimak Group has booked a US$1.17million order in the U.S. for construction hoists for various projects. The single- and twin-cage hoists are to be delivered in the fourth quarter of 2015 and first quarter of 2016. Primarily based on a modular design, Alimak’s hoists have flexible size and capacity for use in a variety of applications, such as new-building construction and refurbishment of high-rise buildings, bridges, chimneys and façades. Fredrick Betts, head of Alimak’s Business Area Construction Equipment, observed the order confirms Alimak’s strong position in the country.

24

www.elevatorworld.com • December 2015

International News

Expansions and Partnerships ThyssenKrupp makes a major investment in India, and companies join forces to expand reach.

ThyssenKrupp Selects Chakan for First Elevator Plant in India ThyssenKrupp broke ground on October 13 in Chakan, India, on what will be its first elevator plant in India. Upon completion, the US$50.3-million plant is expected to have a capacity of 6,000 elevators per annum. ThyssenKrupp cited India’s robust and growing elevator market as the reason for the move, adding the plant could also become a point of export for countries in Southeast Asia and Africa.

Indian Company Partners with Italian Machine Manufacturers MAS Industries Pvt. Ltd. of Mumbai has partnered with two Italian drive manufacturers: SICOR S.p.A. of Revereto and Eco Traction SRL of Parma. The former will provide geared traction machines for the Indian elevator market, where MAS plans to target the premium segment. Sicor will utilize MAS’ sales and marketing

channel, and aftersales service. According to Marco Baroncini, managing director of Sicor, India is a key market for Sicor global expansion plans, as the company expects the country’s economic growth is set to outstrip that of China.

Eco Traction will provide gearless machines for use in MAS equipment, with manufacturing of the units to start in December.

Furthermore, Eco Traction will expand its market in India by utilizing MAS’ sales and marketing channel, aftersales service and manufacturing technologies. MAS industries has factories in Mumbai and Gujarat, India, for manufacturing elevator components, and its distribution and service channel stretches across the country.

ERM Becomes Avire’s Janus Distributor in North America Avire and Elevator Research & Manufacturing (ERM), based in Los Angeles, have signed an agreement for ERM to be the Continued

ThyssenKrupp elevator plant in Chakan, India December 2015 • ELEVATOR WORLD

29

Schindler CLIMB Lifts Enter China with 67-Story Edifice

Clockwise from left: ERM’s Oscar Astorga; Avire’s Justin Cianci; and ERM employees Emmanuel Gomez, Ed Park, Pearl Naranjo and Victoria Brennan

distributor of Janus safety edges and emergency telephones in the North American market. George Foleanu, vice president of North American Operations at ERM, observed: “ERM has been a customer of Avire for many years, and we are very pleased to be entering into this new partnership. By adding the option to purchase products from one of the global leaders in door protection, along with our line of . . . cabs, fixtures, car stations and doors, we are providing our customers the convenience and flexibility of a one-stop shop.”

E WHETRHE DIDR GO?!?

WATE

Two Schindler CLIMB Lifts have been installed in Shenyang Forum 66 in northern China, marking the debut of the product on the country’s mainland. Climb lifts – also known as “jump lifts” in the industry – grow with the building and can be used during construction. One of the Kohn Pedersen Fox-designed buildings is to be complete at the end of the year. The main buildings of the mixed-use, twin-tower development are to stand 350 and 380 m tall, respectively. Schindler has provided a total of 31 Schindler 7000 elevators to this project, two of which are Schindler CLIMB Lifts.

Schindler first developed and implemented the CLIMB Lift technology more than 20 years ago and since then continuously improved the technology to both simplify the design and maximize customer benefits. The Schindler CLIMB Lift is based on the Schindler 7000 elevator and its technology, and serves as vertical transportation during high-rise construction. The product consists of a movable machine room that moves upward with construction progress. In self-climbing mode, the lifting platform provides independence from tower cranes.

The Schindler CLIMB Lift has been used in the construction of many landmark projects in America, Europe, the Middle East, Australia and Asia, and has been praised for shortening construction time by providing fast, efficient and weather-resistant transportation of workers and materials.

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www.elevatorworld.com • December 2015

Top to bottom: A Shenyang Forum 66 rendering, courtesy of Kohn Pedersen Fox; the Schindler CLIMB Lift machine room

International News

Contracts Projects in Switzerland, China and Greece generate work.

Schindler Supplying 30 Escalators to CEVA Rail Line

line is expected to commence operations by the end of 2019.

Schindler has been hired to supply 30 9300AE escalators to the new 16.1-km Cornavin Eaux-Vives Annemasse (CEVA) rail line that will connect the main Cornavin station to the d’Annemasse station in Geneva. Work on the project started in 2011 and is expected to reduce travel time between the two stations from 30 to 17 min. Schindler anticipates escalator delivery to begin in spring 2016 and continue through 2017. The new rail

KONE Wins Orders in Tianjin and Nanjing, China KONE has been hired to provide 58 units to Tianjin Luneng Lvyinli in Tianjin, China, a mixed-use development consisting of a 40-story office tower and five apartment towers ranging from 34 to 48 stories with a five-star hotel in their podium. KONE is set to deliver 31 MinispaceTM and 23 Monospace® elevators, and four TravelMasterTM escalators. The

elevators in the office tower will have a maximum speed of 5 mps. Developed by Tianjin Luneng Property Co., Ltd., the project is scheduled for delivery by the end of 2017.

The company has also been hired to supply 27 elevators to Nanjing Qing Ao Center Tower 2 in the Hexi New Town part of Nanjing, China. The contract includes the PolarisTM destination-control and E-LinkTM remote-monitoring systems and three years of maintenance. Thirteen MiniSpaceTM, six MonoSpace® and eight MiniSpaceTM double-deck elevators are expected to be installed by December 2016. Nanjing Qing Ao Center Tower 2 houses a hotel and offices and is being developed

by Nanjing Hexi Engineering Project Management Co. Ltd.

Athens Medical Facility Gets Retrofit

Tianjin Luneng Lvyinli in Tianjin, China

Invertek’s sales partner in Greece, Automation Experts, was approached by fellow Greek company DC-Services for assistance with a project for Athens Medical Group. A constantly used lift in one of its buildings required modernizing as part of a renovation project to ensure it could continue to meet the daily demands of carrying vulnerable passengers in a high-traffic environment. An Otis MCS 321 system designed to modernize UMV-geared and servo-drive elevators had already been installed, so to ensure the lift offered the levels of functionality required, DC Services retrofitted Continued

32

www.elevatorworld.com • December 2015

the MCS 321 with a 37-kW Optidrive Elevator variable-frequency drive in closed-loop mode to control the 18ATF motor.

The dedicated drive includes a number of features for geared and gearless applications with a fully programmable travel curve and dedicated motor holding brake control algorithm for comfortable starting and stopping. Automation Experts Technical Director Theodore Amiridis explained: “Combining the Otis motor with the drive from Invertek gives us excellent results. . . . Installing the Optidrive Elevator has resulted in a high-efficiency lift with very low energy consumption – this is especially important for a lift that will be used for thousands of journeys over the course of its lifetime.”

Tower for Fast-Food Giant to Rise in Philippines Jollibee Foods Corp. ( JFC) has signed an agreement with DoubleDragon Properties Corp. to build a 40-story, mixed-use tower in the Ortigas Central Business District, Philippines, ABS-CBN News reported. Construction is scheduled to start in the fourth quarter of 2015 and be finished in 2018. The building is set to include ground-level commercial and a fast-food drive through, an events center, JFC offices and leasable space for other offices.

DoubleDragon, which has built numerous malls, said it expects the property to generate significant revenue.

Bestseller List - October 2015

An Optidrive Elevator variable-frequency drive in an Athens Medical Group building

MRL Elevators in Turkey’s Royal Taj Mahal Hotel Mitsubishi Electric has installed 15 machine-room-less (MRL) elevators in Antalya, Turkey’s Royal Taj Mahal Hotel. The company described the units as “environmentally conscious” with 1000-1600 kg capacities and 1-1.75 mps speeds. They also feature variable-voltage, variable-frequency, permanent-magnet gearless motors produced by the company; noise below 50 dB; and no need for lubrication. In the event of power failures, earthquakes or control-panel problems, passengers will be let off at the closest floor via a secondary backup system. Energy savings are facilitated by automatic (all-LED) lighting and fan shutoff.

34

www.elevatorworld.com • December 2015

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International News

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Gossain Appointed KONE India Managing Director

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Under Gossain’s leadership, JCB was twice recognized as one of India’s most impactful brands. He is immediate past president of the Indian Construction Equipment Manufacturers Association.

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NAESA International has announced that Dotty Stanlaske, executive director of the organization since 2004, left NAESA to pursue other opportunities. The association appreciates Stanlaske’s 11-year stewardship of NAESA’s operations and extends its good wishes to her in her future endeavors. Douglas Warne, president of NAESA, is the interim contact person and can be reached at email: doug@naesai.org.

Niagara Belco Welcomes New General Manager Niagara Belco Ltd., headquartered in Hamilton, Canada, welcomes its new General Manager Derek Moorse.

Moorse began his career in the industry with Cambridge Elevating Inc. in 2003, holding key management positions, including vice president, as the company grew over the next 11 years. He has a diverse background that includes operations, installation, sales, marketing and business management. Niagara Belco believes he will bring new ideas and strategies to the team.

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International News

Otis Activity OEM eyes cruise ships, adjusts Malaysian outlook and unveils new offering.

Opportunity in Maritime Work The cruise ship industry presents growth opportunities for Otis, Bart Otten, president of United Technologies’ (UT) Fire & Security Europe, the Middle East and Africa, recently told Maritime Reporter. UT purchased Spanish marine-elevator company Enor in 2012 with an eye toward building that arm of the business. UT made its Otis and Carrier units separate after a two-year stint of having them under the same umbrella (ELEVATOR WORLD, November 2015), but Otten says marketing UT’s various offerings as a package deal to maritime customers still makes sense. He also does not rule out further marine-elevator acquisitions.

putting the brakes on construction, The Malaysian Insider reported. Malaysia is a market driver for Otis, which, according to company officials, has enjoyed double-digit growth in the country for the past five-plus years. The value of Otis’ Malaysian market is slightly less than US$100 million. Otis is confident in the market over the long term, to the point it plans to build a training center in Bangi, Malaysia, that will train approximately 200 people per year.

The company did not give a timeframe for construction.

Next Generation of eService

Otis has unveiled the next generation of its eService platform, which employs Microsoft Azure cloud technology. The platform provides elevator, escalator and moving-walk maintenance information in real time to customers via computer, tablet or Slower Growth Projected smartphone. The eService app is available for Apple, Android and Otis expects to see slower growth in Malaysia in 2016 as a result Windows smartphone devices. With eService, customers can of the weakening Malaysian ringgit in relation to the U.S. dollar review a system’s service history and performance, place a service call, review contracts and other documents, check and pay invoices, preview the latest upgrades and book appointments, among other things. Robin Fiala, vice president of Worldwide Marketing and Field Support for Otis, states: “Our redesigned eService provides the most comprehensive upgrade since its initial launch. It makes life easier for our customers by helping them manage their building, and with added system flexibility, customers can tailor eService to meet The moon rises over Kuala Lumpur, where Otis has provided elevator systems for the Petronas Towers, Kuala Lumpur Tower, their own needs.”

Menara Maybank, Menara Public Bank and The Intermark; photo by naim fadil.

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www.elevatorworld.com • December 2015

Double Wrap, Triple Play to GRAND SLAM Indroducing 4 new Double Wrap Machines from Imperial Electric ACPM 808-OB

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International News

Progress in the U.K. Work is being done in London and Brighton.

AL Reports on U.K. Projects Amalgamated Lifts (AL) in London recently reported on several jobs within its growing portfolio. First, the company was hired by the University of Brighton to perform preventative and reactive maintenance on 63 lifts throughout the campus. The contract includes monthly maintenance visits, callout and repair services for passenger, goods and disabled-accessible lifts.

The company also recently modernized the duplex lifts at the Biscuit Building in the Shoreditch section of London, home of marketing agency Mother London. The work included a new traction variable voltage/variable frequency machine, control panels, door operators and landing signals. It also recently completed a 12-week project involving the triplex lifts at the CBRE offices in London. That job entailed installation of thin-film-transistor Clear View indicators, a new control panel with an absolute shaft encoder, reskinned cab walls, new landing doors and an integrated card-swipe system incorporated into the control panel to enhance security.

AL is maintaining 63 lifts throughout the University of Brighton campus.

Brighton Observation Tower Reaches Full Height A 162-m-tall observation tower, i360, being built in Brighton, U.K., recently reached its full height after only 10 weeks thanks to a technique involving the stacking of large steel sections, Gizmag reported. Inspired by the London Eye Ferris wheel, i360 will have a 200-person capacity, clear viewing pod that will rise like a glass elevator up a 18-m-wide tower to a height of 138 m, using a counterweight for leverage. A trip will take 20-30 min. Offering 360° views of the coastline and out to sea, the tower is scheduled for completion in mid 2016. Architects were David Marks and Julia Barfield.

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www.elevatorworld.com • December 2015

Image from Marks Barfield Architects

KEB’s SPI Encoder Learn takes 24 seconds to complete.

The absolute encoder position of a permanent magnet (PM) motor must be learned. This process used to require that the elevator car was unroped or balanced.

This was a big pain if the encoder position needed to be relearned for an existing installation. The process could take a mechanic hours to complete.

KEB’s stationary pole identification, or SPI, is a solution to the problem. SPI allows the absolute encoder position to be learned under the brake. SPI works reliably with a variety of different motor designs and types. And it only takes 24 seconds.

SPI is one more reason KEB is the preferred elevator drive for PM machines.

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Elevator Drives

International News

Australia Action Continent’s tallest takes shape, rack-and-pinion specialist wins work, and city gets a bold proposal.

Future Tallest Starts to Take Shape Foundation work is underway at Melbourne’s Australia 108 (ELEVATOR WORLD, September 2014), which, at 319 m and 100 stories, will be the tallest building in Australia once completed, The Age reported. Housing luxury residences, it also promises to be the tallest residential building in the Western Hemisphere.

Singaporean developer Aspial is planning to complete the building and its lift system in phases, with the first residents expected to move in to floors below 41 in fall 2018. The entire project is expected to be complete by late 2020, with additional time factored in for severe weather conditions that are typical at high altitudes.

US$1.8-Million Order for Alimak Alimak Group has landed a US$1.8-million order for construction hoists for various projects in Australia. The single- and twin-cage hoists are to be delivered in the fourth quarter of 2015 and first quarter of 2016. Primarily based on a modular design, Alimak’s hoists have flexible size and capacity for use in a variety of applications, such as new-building construction and refurbishment of high-rise buildings, bridges, chimneys and façades.

Australia 108’s golden starburst feature at 210 m was inspired by the Australian flag.

90-Story Tower a “Bold Proposal” for Melbourne Crown and Schiavello are proposing a 90-story, 317-m-tall hotel/residence, Queensbridge Hotel Tower, in downtown Melbourne, Australia, political leaders describe as a “bold proposal,” the Herald Sun reported. British architecture firm Wilkinson Eyre beat out several other globally known firms in a design competition for the project, which consists of the main tower flanked by two others. Proponents point to significant job and revenue creation, and the fact it would provide nearly 400 muchneeded hotel rooms. Opponents feel it would mar the character of downtown Melbourne, particularly with a proposed airwalk connecting the tower to an existing Crown property. If it is approved, the project is scheduled for completion by 2020.

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www.elevatorworld.com • December 2015

A rendering of Queensbridge Hotel Tower; British architecture firm Wilkinson Eyre is responsible for the design.

“Vertical Village” Proposed in Brisbane World Class Land of Singapore wants to build a 274-m-tall, 91-story apartment building at 30 Albert Street in Brisbane, Australia’s Central Business District, the Brisbane Times reported.

It would be the third residential tower built at the city’s maximum allowed height. Described as a “vertical village,” the building is set to have more than 730 apartments, recreation areas and podiumlevel retail and commercial space. No timeframe was given for the project.

Cliffside Elevators in Chinese National Park A set of 475-ft.-tall glass elevators on the side of an almost vertical cliff standing 3,543 ft. above sea level went into service recently at Tiantangzhai National Park in central China, the Daily Mail reported. Providing passengers stunning views of the park’s mountains and waterfalls, the units have a speed of 2.5 mps, and each has a capacity of approximately 18 people. The system can carry up to 3,000 visitors per day. Like the panoramic elevators in Zhangjiajie National Park (ELEVATOR WORLD, October 2014), they have garnered some criticism from those who feel the system mars the natural beauty of the land.

EW 2016 Media Planner, Editorial Calendar Available The 2016 editions of the ELEVATOR WORLD Media Planner and Editorial Calendar are now available at website: www.elevatorworld.com/advertise. In addition to facts about Elevator World, Inc. and its products, the planner includes advertising rates for print, digital and online options. The Editorial Calendar is an integral part of the kit. It consists of a schedule of each monthly EW issue and includes submission deadlines, bonus distribution plans and specified content, such as each month’s Focus Topic and other special sections.

The elevators at Tiantangzhai National Park provide stunning views of the park’s mountains and waterfalls.

December 2015 • ELEVATOR WORLD

43

International News

Kudos A Beijing landmark and technological innovation are honored.

Emporis Skyscraper Award Goes to Wangjing SOHO International data provider Emporis has awarded Zaha Hadid-designed Wangjing SOHO, a trio of 118-, 127- and 200-m-tall buildings on the outskirts of Beijing, its 2015 Skyscraper Award. Emporis cited the complex’s energy efficiency and soft, fluid shape as reasons for its selection.

Sustainability, energy efficiency and unique design are more significant than height in determining winners, Emporis noted.

Runners up, in order, are: 105-m-tall Bosco Verticale in Milan, by Boeri Studio; 171-m-tall Tour D2 in Courbevoie, France, by Agence d’Architecture Anthony Béchu and ATSP; 541-m-tall One World Trade Center, New York City (NYC), by Skidmore, Owings & Merrill; 224-m-tall Leadenhall, London,

by Rogers Stirk Harbour + Partners; 382-m-tall Burj Mohammed bin Rashid, Abu Dhabi, by Foster + Partners; 169-m-tall Soyak Kristal Kule, Istanbul, by Pei Cobb Freed & Partners, Has Mimarlik; 306-m-tall One57, NYC, by Atelier Christian de Portzamparc and Frank Williams & Partners; 248-m-tall Infinity, Brisbane, Australia, by DBI Design; and 175-m-tall KKR Tower, Kuala Lumpur, by GDP Architects.

CEEI Awards Nayar Systems Again The European Center for Innovative Companies (CEEI) in Castellón, Spain, has awarded elevator-industry telecommunications company Nayar Systems with its seal for a “Technological Innovative Company.” The prize is for Spain’s most innovative companies. The company stated: “Nayar Systems team is [filled] with satisfaction with this achievement. After eight intense years of [following a] professional path and significant reinvestment in R&D – which allows Nayar Systems to mark new tendencies in innovation – the company has been awarded [on] numerous occasions. Among others, Nayar Systems was named company of the year in 2011 – again by the CEEI – and in 2012 won the prize for ‘Best Company in Innovation.’ Also, the company was selected by ICEX, Santander and red.es to visit Silicon Valley and be a part of [the] Spain Tech Center Immersion Program, which allowed Nayar Systems to reach important agreements right in the cradle of world technology.”

Nayar Systems has also seen constant growth in its R&D and sales teams. This has allowed it to reinforce international expansion as it has pursued new markets in different continents.

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www.elevatorworld.com • December 2015

Wanjing SOHO; photo by Bangbandu

(l-r) Justo Vellón, general director of CEEI, presents Alexis Nadal, CEO, and José Luis Aracil, chief technical officer, both of Nayar Systems, with the award.

ThyssenKrupp Layoffs in Canada Due to Consolidation

KONE Shifts to Maintenance in China KONE CEO Henrik Ehrnrooth said during a recent investor event in Shanghai that the company plans to shift its focus in China from new-unit sales to maintenance as growth in the world’s largest elevator market slows, Bloomberg News reported. The 20% annual growth rates OEMs have seen in China will not continue, Ehrnrooth noted. KONE is the largest vertical-transportation company in China, with 18% of new installations. Now, KONE hopes to see the same success with maintenance as it has enjoyed with new installations. It is investing in its service business and digital technology, efforts which are expected to lead to greater business opportunities as the number đ&#x;Œ? of installed units in China grows.   

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ThyssenKrupp plans to close its Toronto manufacturing facility by summer 2016 and will consolidate manufacturing activities in Middleton, Tennessee, resulting in the loss of approximately 165 jobs. ThyssenKrupp Elevator will continue to employ more than 1,600 in Canada. Rich Hussey, president and CEO of ThyssenKrupp Elevator Americas, stated: “This was not an easy decision and comes after an extensive review of our business. By consolidating operations, we can more efficiently provide highquality products and customer service while expanding our engineering focus. Our customers asked us for enhanced technical support and field operations assistance in the region. By restructuring, we can meet their needs.�

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December 2015 • ELEVATOR WORLD

45

In Memoriam

Edward R. Kape, Sr.

Edward R. Kape, Sr., owner and operator of Dodge Elevator Service in Grand Rapids, Michigan, for 35 years and retired from Otis, passed away on September 3 at the age of 88. He is survived by children Randy, Cindy, Steve, Barb and Edward; 12 grandchildren; 20 great-grandchildren; and two great-great grandchildren. A memorial service was held on September 6. Donations in Kape’s name may be made to the Humane Society of West Michigan, 3077 Wilson Avenue NW, Grand Rapids, Michigan 49534 or hswestmi.org/donate.

Jerome “Jerry�

Matty

for repair pricing and capabilities

Jerome “Jerry�

Matty, owner/operator of Advanced Elevator Co. and Northern Illinois Elevator Inspection Co., passed away on October 1 at the age of 76. Matty lived in Aurora, Illinois. He is survived by his wife, Linda; children, Madelynn, Megan, Heather, Correa and Holly; and six grandchildren. Industry colleague Tom Sybert stated: “It was always nice to see [Matty] at industry events. He was a cheerfully optimistic guy who enjoyed working in the elevator trade.� Memorial donations may be made to the Juvenile Diabetes Research Foundation, c/o Maddie’s Marchers, 11 S. LaSalle Street, Suite 1800, Chicago, Illinois 60603.

Bas Mulder

Bas Mulder, general manager of Liftinstituut Holding B.V. in Amsterdam, the Netherlands, passed away on October 3 at the age of 43. Mulder started his career at Liftinstituut in December 2003 as operations manager, becoming general manager on January 1, 2012. The organization stated: “Everyone at Liftinstituut will miss Bas Mulder dearly, both as a person and as an inspiring and motivating leader.â€? Mulder’s colleagues, Jon van Vliet and Marco Waggmeester, have taken over day-to-day operations at Liftinstituut.    đ&#x;Œ?

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www.elevatorworld.com • December 2015

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The highly accurate response of the EVA system, and the powerful analysis capabilities offered by the EVA Elevator/Escalator Analysis Tools software, allows rapid identification of problem areas so that corrective actions can be targeted quickly and precisely. The EVA EVA-625 system uniquely provides the ability to measure the vibration and sound that people feel and hear, yet allows analysis of the broad-band vibration and sound that is the result of the function of all dynamic aspects of the elevator system. Problems with roller guides, rail joints, motor control systems, and other dynamic elements can be identified in minutes. Quality of installation and service can be improved dramatically.

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Events

CECA 2015 Golf Classic Warm, sunny weather and camaraderie mark annual event at historic, scenic course.

by Catharine Bothwell On Friday, September 18, approximately 30 participants gathered for a beautiful day of golf, lunch and camaraderie at the Fourth Annual Canadian Elevator Contractors Association (CECA) Golf Classic. The classic was played at the historic and renowned Club de Golf Islesmere in Laval, Canada, and was hosted by CECA’s Eastern Region Chair Rob Cane and his team of Sheena Cane and Natasha Lanthier from Regional Elevator.

Golfers enjoyed a challenging course on a warm, sunshine-filled day. The marshmallow long-drive contest was won by AndrÊ Guenette of Automatisation JRT Inc.’s Elevator Division.

The best team play was won by the fabulous foursome of Mike Alcott of Elator Inc., Nicolas Moore of KONE, and Tim Steele and Phil Grimes of Elevator Cab Renovations (ECR).

Many prizes and gift cards were given out, including one for a free foursome prize given to Ascenseurs Design Inc. for bringing the most

(l-r) Guy Seguin, Rob Cane, Sheena Cane, RĂŠmi Rodrigue and AndrĂŠ Guenette

players. Following golf, a wonderful Quebecstyle luncheon was enjoyed by all.

The event was graciously sponsored in cash and prize donations by Adams Elevator Equipment Co., Ascenseurs Design Inc., Automatisation JRT, AVT Beckett Elevator Ltd., Delco Elevator Products Ltd., Dupar Controls Inc., ECR, Elator, GAL Canada Elevator Products, Global Tardif, ITI Hydraulik, KONE, Palmer Pads, The Peelle Co., Regional Elevator, Scan Plus Tech, The Insurance Market Insurance Brokers Ltd. and Wurtec.

Michael Ryan of Peelle, with scouting assistance by Steve Husband of GAL, will be hosting the CECA 2016 Golf Classic in June in đ&#x;Œ?

Collingwood, Canada.   Catharine Bothwell is executive director of CECA.

Left: Fore! Rob Cane tees off.

Right: A traditional parkland course with original holes designed by Willie Park, Jr., Club de Golf Islesmere in Laval offers an enjoyable but challenging walk through the woods.

48

www.elevatorworld.com • December 2015

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focus on remote monitoring and maintenance

Oppoiste page: The Aurora office building in Taipei is among the many skyscrapers worldwide with an elevator system that has become safer and more efficient thanks to digital technology; photo courtesy of Schindler.

This page, clockwise from top: Sensors attached to Schindler elevators and escalators send millions of messages per day to a back-end connectivity system; a Schindler technician communicates from the shaft via his iPhone; a Schindler technician logs data from an elevator control box into an app on his iPhone.

Remote monitoring is bringing elevator reliability to new heights.

Improved safety and reliability are the reasons elevator companies are becoming less like VCR repair shops and more like Silicon Valley startups.

Digital World

by Kaija Wilkinson Mobile technology is transforming the way elevator companies operate, and many are moving fast so they don’t get left behind. Technicians have become more knowledgeable, faster and more efficient. Just as in other parts of life (many of us remember when we scoffed at the idea of always carrying a cell phone), the world of vertical transportation is changing rapidly as a result of mobile technology and remote monitoring.

Here are a few examples of what several OEMs have done recently: ♦♦ Schindler announced a partnership with Apple in which it is providing field technicians with “digital toolcases” centered around iPhones, iPads and custom apps. ♦♦ ThyssenKrupp formally unveiled a similar partnership with Microsoft and CGI during a gala event in New York City in October. ♦♦ KONE established a Technology & Innovation division in September headed by Chief Technology Officer (CTO) Tomio Pihkala that combines the R&D and Information Technology departments to “speed up our development in a changing business environment.” ♦♦ Otis unveiled the next generation of its eService platform, which employs Microsoft Azure cloud technology to provide maintenance information in real time via computer, tablet or smartphone.

Continued

December 2015 • ELEVATOR WORLD

51

Improved safety and reliability are the reasons elevator companies are becoming less like VCR repair shops and more like Silicon Valley startups. This makes the effort worth it, according to Schindler.

Microsoft CEO Satya Nadella opined during the 2014 Worldwide Partner Conference in Washington, D.C.: “When you’re talking to a customer, they have these things in the field, and for the first time now at an affordable cost, they can put a computer on them and get data back so they can reason over it.

Now all that sounds great, but for what purpose? The purpose is, of course, business-model transformation.”

Elevator companies’ transformation to more tech-savvy businesses has been going on for decades now but has picked up considerable steam in the past few

“

I think the iPhone is more important than the screwdriver.

”

– Taylor Yu, service technician, Schindler Hong Kong 52

www.elevatorworld.com • December 2015

years. While OEMs lead the way, independents are getting in on the action, too. Companies such as Quality Elevator Co., Inc., headquartered in Bladensburg, Maryland, are setting up systems in which data is gathered – information about the performance of motors, hoisting equipment and doors, for example – and shared with its workforce via custom apps on mobile devices such as tablets and smartphones (ELEVATOR WORLD, September 2015).

This has all resulted, ThyssenKrupp observes, in preventative maintenance, or, as Schindler notes, service going from reactive to proactive. It has led to fewer equipment breakdowns and greater customer satisfaction. Data is fed into predictive models that yield, in ThyssenKrupp’s case, “up to 400 error codes on any given elevator.” Rory Smith, director of Strategic Development for ThyssenKrupp Elevator Americas, has no doubt diagnostics will become more capable and precise as time goes on.

Companies are proud of their technological progress and are sharing their stories. Schindler is particularly proud its story was selected by Apple to showcase its iOS partnership in a short promotional film. In “Elevating Service and Safety with Real-Time Data,” Schindler executives and technicians talk about how the initiative has made a

difference, comparing the new system to a digital toolcase and “Swiss Army knife” for elevator maintenance. “Nowadays, the elevator-repair tools I use are a wrench, screwdriver, multimeter, doorstop, iPhone and FieldLink app,” Taylor Yu, service technician for Schindler Hong Kong, observes. “I think the iPhone is more important than the screwdriver. I’m really happy, because the iPhone has made me more productive.”

Schindler touts the advantages, including employees: ♦♦ Being physically lighter as a result of carrying fewer tools, documents and manuals ♦♦ Having access to spare parts and materials through an app that allows them to order the right items before they reach a jobsite, in turn saving time ♦♦ Saving 40 million km in driving miles and 4435 mT of fuel emissions Earlier this year, Schindler’s digital efforts were honored with two international awards. During the Digital Business Innovation awards ceremony in Munich, Germany, in February, Schindler Chief Information Officer Michael Nilles stated: “From the outside, our business is often seen as a slow industry. This award will certainly help change that misperception by illustrating our fast pace of innovation.”

L-r: Alimak Hek employees monitor customer data from an information center in Sweden; predictive maintenance maps in a ThyssenKrupp call center; Apple’s FieldLink app for Schindler makes spare parts easy to order.

The current pace traces its beginnings to the early days of the Internet, at least for the big OEMs with money to spend.

Mitsubishi Electric, for example, developed its own professional mobile terminals for employees in Japan that included fault analysis and maintenance capabilities in 1984, in an effort to better maintain its digitized elevators, states Mitsubishi Electric spokesperson Muroi Katsunobu. This followed establishing a 24-hr. information center to field customer inquiries and dispatch staff. He proceeds: “Since 2002, our information center has sent instructions directly to our engineers’ mobile phones to realize even faster response times. Nowadays, with the built-in Global Positioning System/ mapping capabilities of mobile phones and mobile access to our domestic information center, including a comprehensive database of information about buildings, elevator specifications and results of previous repair/ maintenance measures, we are able to increase the speed and precision of our maintenance even further.�

In earthquake-prone Japan, information exchanged includes detailed assessment and instructions for recovery efforts during natural disasters, Katsunobu states. Also, devices are used to help boost sales: In 2012, he says, iPads were introduced to the Japanese salesforce with an app that allows

salespeople to properly explain maintenance packages and assist in design selection. The app is also able to process business reports.

Schindler decided to move to the Apple iOS platform in 2013. The undertaking has been major, observes Schindler CEO Silvio Napoli, who points out the company moves more than one billion people each day – one-sixth of the world population. “It’s a humbling figure, one that gives the scale of our mission and what we decided to undertake,� he says. More than 20,000 Schindler employees all over the world have been outfitted with iPhones or iPads loaded with custom apps. Back-end systems can process up to 200 million messages per day.

Remote Monitoring of Construction Hoists Remote monitoring works differently in the industrial hoist industry. Alimak Hek’s A3 (Access Anytime, Anywhere) system, for example, enables hoist rental companies to monitor exact usage time for each temporary hoisting machine in their fleet, thereby increasing revenue, according to spokesman Andreas Magnusson. For permanent installations, it “increases elevator uptime during planned or unplanned outages, saving time and money for a plant.�

Alimak Hek touts the system for its durability. A3 comes standard on all new hoists and is available in three versions: ♌♌ Online, a web-based user interface that provides a view of all connected elevators and associated data ♌♌ Control Room Monitoring, in which sensors in hoists are connected to a local area network to provide updates on machinery status in real time ♌♌ SCADA, which allows the customer to develop his or her own solution based on data gathered from the elevators As urbanization increases, staying on the cutting edge of technology will be ever more crucial, ThyssenKrupp observes. The company points out that by 2050, seven out of 10 people will live in cities – “a staggering three billion more than today, according to the World Health Organization.â€? More people will live in skyscrapers and rely on vertical transportation to carry them throughout their daily lives.

That means digitization promises to become an even more significant part of elevator companies’ business models. In bestowing its 2015 Digital Business Innovation Award on Schindler, Dr. Uwe Dumslaff, CTO of Capgemini and award jury member, observed: “Digitization is now firmly established as an integral part of Schindler’s DNA. Digital business has reached day-to-day business.â€?    đ&#x;Œ?

December 2015 • ELEVATOR WORLD

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Industry Profile

Setting the Bar High Poised, polite and passionate about her profession, Jackie Mortman has earned the industry’s respect.

by Kaija Wilkinson

“

No one was surprised when Jackie Mortman received the William C. Sturgeon Distinguished Service Award at the 66th Annual National Association of Elevator Contractors Convention and Exposition in Boston on October 1. It was a well-deserved honor, one that Mortman’s friends, Francoise and Pierre LaBadie, drove eight hours from Canada to see her receive. “What great long-term friends we have in the industry,” Mortman remarks.

I believe I have performed just about every job function in the insurance-agency arena.

”

With an insurance-industry career spanning 45 years, Mortman has made a name for herself in the elevator-insurance niche, building HUB International Northeast, Ltd.’s JM Associates/ Burnham + Co. into the go-to provider of insurance to U.S. elevator companies. Today, JM Associates, based in Fort Lee, New Jersey, provides a vast array of insurance protection for contractors, consultants, manufacturers and distributors in the elevator industry throughout the U.S. Mortman is a familiar face and welcome presence at many elevator industry events, staying active in not only NAEC but also organizations such as Elevator Conference of New York (ECNY) and the Vertical Initiative for Elevator & Escalator Women. Her agency received the NAEC Contractors’ Choice Award in 2010.

Mortman prides herself on paying particular attention to customer service, often fighting for her clients in a world where the deck can be stacked against them. Says Marc I. Cohen, president of HUB International: “[Mortman’s] longstanding commitment to serving this industry is extraordinary. When it

comes to client service and innovative solutions, [Mortman] sets the bar very high and is a great representation of the talented leadership team we have built at HUB Northeast.”

Mortman was born in Bolton, England, the eldest of five children of a British mother and American father who met during World War II. The family moved to Detroit when Mortman was still a baby, with Mortman’s father going ahead of his young wife and child to start work in the auto industry.

The transition from England to America in the 1940s was not an easy one for mother and baby. In fact, Mortman says, on the first plane trip over both engines failed, prompting the pilot to turn back. When mother and baby finally made it to New York City (NYC), Mortman’s father could not take time off work to drive to NYC to retrieve the pair, so they had to catch a train to Illinois to meet their new in-laws for the first time – alone. “I think I had a pretty gutsy mother,” Mortman says.

A journalist happened to be on the same plane as Mortman and her mother, and he ended up accompanying them to Illinois and to their first trip to a U.S. grocery store, where Mortman’s mother was delighted by being able to shop with no restrictions since wartime rationing had ended.

The journalist wrote a newspaper story about Mortman and her mother, titled “War Bride and Baby Have Tough Luck.”

She describes her family as loving and close, so much so that she did not realize until she was a young adult they did not have much money. She recalls: “My parents taught us manners, we played games and we laughed a lot. We were a very close family. My parents have passed away. However, I miss them and think of them often with a smile on my face.”

Between the two of them, Mortman and her husband, Jean Pierre St. Louis, have beloved relatives all over the U.S. and Canada; including Continued

54

www.elevatorworld.com • December 2015

(l-r) Francoise and Pierre LaBadie, and Jackie Mortman and her husband, Jean-Pierre St. Louis, during the awards presentation at NAEC; photo by John Dimaio

four nieces and nine great-nieces and nephews who live close to them, with whom they spend a great deal of time. She elaborated: “They are all under the age of 10 and they make us laugh. The little ones are very busy little people and keep us young at heart. At any given time, we have all of them for a weekend sleepover. It’s tons of fun. I could go on and on about family. Everyone needs family to make you laugh and keep you busy. If you do not have a family, look to attach yourself to someone else’s. It really works. With family, Christmas is the best time of year.”

Always a people person, Mortman got her professional start in the mid 1960s selling single-family homes through a film presentation and handouts for a development in Joppatowne, Maryland.

Her next job was working as a file clerk for an insurance agency in Baltimore. She enjoyed the work. Reading the files sparked her curiosity, and led her to ask questions and seek out insurance-industry training. “I never looked back,” she says.

“I believe I have performed just about every job function in the insuranceagency arena.”

She describes herself as a fearless cold caller in the early days, when she first began to realize elevator insurance was her calling. She states: “I was never afraid and always looked forward to meeting new people and helping them. I would review their current insurance coverage and sometimes make huge recommendations that they took me up on. That always made me feel terrific. Although I was never afraid of meeting new people, I

was scared to death I wouldn’t be able to find my way back home. Today, I use the GPS on my phone, so it’s a piece of cake!”

She drew inspiration from mentors such as Tony Pariso of Captive Planners in Silver Spring, Maryland, who taught her how to properly underwrite an elevator account. “He never looked at the name on the account – only the operations and claims history,” she recalls. “I work the same way today.” Whether it’s a titan of the industry or a young entrepreneur, everyone has the same set of guidelines, she says.

Mortman says she has also learned a lot from her customers, many of whom have been with her since her first year with her own business – 1993. They taught her the value of customer service, which Mortman says is key to getting and keeping clients. She says it’s important to provide individualized attention, because: “Without customers, where would we be? They are needed. We look forward to helping them every single day, day in and day out, year in and year out. We learn from them all the time.”

She attributes much of her success to the expertise and support of her husband, elaborating: “My husband, Jean Pierre St. Louis, is French Canadian. Also, he was in the elevator industry as a manufacturer and elevator contractor until he sold his companies to ThyssenKrupp. For the past 15 years, he has worked full time as part owner of JM Associates. He is a huge part of the success of JM. Between his knowledge of computerization and the elevator equipment, his input has helped the carriers and the claims process.”

Continued

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Elevator insurance can be a challenging arena. Several laws unique to New York have caused insurance carriers to nearly stop writing policies for elevator companies, Mortman observes.

Under these laws, contractors and property owners are held responsible, even if the injured party ignored safety rules. In many cases, liability automatically falls to the elevator contractor.

Because of this, there are fewer and fewer insurance carriers writing policies in New York for the elevator industry, she says.

The claims process can turn into a tremendous financial burden for insurance companies, Mortman says, elaborating: “In this country, a person does not have to pay to hire a negligence/personal injury attorney. The attorneys get paid from the settlements. Because of the cost of investigating, many times, the insurance company will decide to write a check and settle a claim, rather than continue to rack up costs, even if [it] did no wrong.�

Mortman has seen change for the better during her years in the industry, however. For example, thanks to state insurance departments implementing regulations, carriers cannot put unreasonable caps on limits and cannot cancel policies in the middle of terms if a claim is made. Further, employers are spending a great deal of time and money teaching their employees about safety, and ever-better technology is making equipment and workplaces safer, she observes.

Mortman divides her time among her insurance office in Fort Lee and homes in Wausau, Wisconsin, and Naples, Florida. She almost always attends the annual NAEC and ECNY events, excited to learn about new equipment, network and take advantage of educational opportunities.

When she is not busy with work or industry events, Mortman enjoys spending time with family, cooking and playing golf – although she admits she hasn’t practiced enough to improve her game.

She and Jean Pierre have taken several cruises which they enjoyed, including one to Alaska where they saw some beautiful scenery. Mortman wishes she had more time to read, as she enjoys it. The last non-industry-related books she read include The Bronze Horseman romance trilogy by Paullina Simons and Steve Jobs, the biography by Walter Isaacson. She hopes to soon read the psychological thriller The Girl on the Train by Paula Hawkins.

Despite little time for vacationing or practicing golf, Mortman is a happy person, because she loves her profession. That, she said, is vital to achieving success in any industry, elaborating: “You must love what you do. If you don’t, people will see through you. Work hard – really hard. Know your product. You only get out what you put in. If you work hard and help people along the way, you will get back what you put in 10 times over.

People will remember that you helped them and come back to you. Never think of going to work. Think of going to a new đ&#x;Œ? adventure each day.â€?   

Education

EESF’s New Cast of Characters The Foundation’s superheroes are here to save the day.

by Hanno van der Bijl photos by Lee Freeland and John Dimaio Meet Safe T Boy and Safe T Girl. These undercover superheroes—sans capes, mind you—teach riders to be safe and sound on elevators and escalators. They are the result of a year-long rebranding process the Elevator Escalator Safety Foundation undertook to tailor its hallmark Safe-T Rider program for a new generation. The new safety advocates first saw the light of day at a special preview party at the recent annual National Association of Elevator Contractors’ (NAEC) convention and exposition in Boston (p. 66). Raising US$17,820, the event was deemed a success. During the expo, EESF Program Director Laurie Dueitt said, “I had the occasional, ‘You killed the cat!’ No, we didn’t— he’s retired in Hawaii.” Also at the NAEC convention, the Elevator Riders Riding Club raised an additional US$840 at its Poker Run, which was split with winner Walter McNally of Brooklyn, New York.

The impetus for rebranding the program came from stakeholders who believed the original 1993 character and content were out of date.

Change Is Gonna Come The impetus for rebranding the program came from stakeholders who believed the original 1993 character and content were out of date. We shouldn’t be surprised. Media and technology have seen a tremendous increase in the rate of change over the past two decades.

EESF Chairperson Tom Sybert says, “It was time to refresh the Safe-T Rider program and

bring it into a space that children are learning in.” According to Dueitt, the children also knew it was time: “My eight-year old grandchild would ask, ‘What are those things on her legs?’

They’re leg warmers—no, they don’t wear them anymore.”

Like any artistic process, rebranding the program did not happen overnight. EESF Executive Director Nikole Gore-Layton is grateful to the industry, especially over the past year: “We have a very supportive industry, and we’ve been very fortunate with our fundraising for the program. People are very supportive of EESF and that’s really nice to know.

Everything took a little longer than expected, Continued

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The 2015 EESF Dessert Reception was a success.

Through its four programs, the EESF seeks to educate the most vulnerable on riding safely.

“

If the EESF is going to be the leading source for how to ride elevators, escalators and moving walks safely, we need to enlist firms in this space to help us figure out what makes sense for the program.

”

—Tom Sybert, EESF chairperson Sybert encourages industry members: “Share the rebranded programs, once they are completed, with end users. Help them realize that when this equipment is not ridden safely, accidents can happen.”

and that’s okay, because we ended up with a great program.”

In addition to the new hero and heroine, EESF is also revamping Rise Up Safe Rider for college students and A Safe Ride for elderly people, and producing a brand new initiative, the Ambassadors for Riding Safely, for building personnel and employees at malls, transits, airports and sporting arenas. This new program will help meet a need that has recently been recognized as a problem at the international level.

The new characters have the distinct advantage of being superheroes. Twodimensional animated superheroes are popular with children. “Superheroes are, for lack of a better word, ‘hot’ right now.

From the Avengers movie series to The Incredibles and comic-book comebacks, you see superheroes all over the place,” says EESF board member Sasha Bailey of

ThyssenKrupp. So, in keeping with what kids are seeing on television and online, EESF worked with 2x4, a graphic-arts company, to create something fresh and eye-catching.

The medium in which Safe T Riders materials are accessed has also been updated. The Foundation is shifting to digital. Print materials will still be available, but most teachers and students will be interacting with Safe T Boy and Safe T Girl online on their mobile devices.

In the past, it has been challenging for EESF to get the programs into schools, because it was in competition with other campaigns. While that challenge still remains, the new program can be pushed out to specific cities and markets and delivered directly to families through social media. In addition to reaching more children, this is a more cost-effective strategy. While digital media will ensure a

broader audience, Dueitt is concerned about children’s retention level of the information. School personnel have told her their children need print materials to learn the safety message. Digital content is fleeting. But, she is optimistic, saying, “We’re going to try to do it digitally and see what happens.”

Heroes and Heroines The vertical-transportation industry stands to benefit from the new program.

Gore-Layton says: “We’re educating their consumers. It’s a huge liability for them if someone gets hurt on machinery. To be able to educate—whether it’s children or adults or university students—a little bit further is just another added layer of protection.”

Dueitt notes that the program serves as a preventative. If building managers or school principals have shared the Continued

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Members of Elevator U present a check for US$2,500 to Gore-Layton for EESF.

materials with their people, “they’ve done their due diligence.�

EESF could use some help promoting Safe T Riders to school teachers and industry companies and members. Bailey says: “In the past, some people have been reluctant to point people towards the previous program, because it was not updated. The new rebrand and relaunch of the whole EESF safety suite will allow for the industry to have current materials

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with a fresh look and feel to direct customers, media, education outlets and other stakeholders to.�

The EESF is funded in multiple ways: through direct contributions, companies matching pledges from their employees and even an account on AmazonSmile. com. It would like to develop DVDs and an activity book for the program, but that requires more funding.

The rebranding process was not easy, but Foundation members have committed

to ensuring the success of the program by agreeing to update it every five to seven years. Gore-Layton says, “We’ve got a really solid program, as it stands right now, but everything has to change sometime, whether it’s a small change or a huge change.� With various company safety initiatives and programs, industry leaders would like to see a united effort behind the Foundation. Sybert says, “If the EESF is going to be the leading source for how to ride elevators, escalators and moving walks safely, we need to enlist firms in this space to help us figure out what makes sense for the program.�

EESF is confident the program will help achieve the goal of reaching millions of kids with its safety message. The Foundation is relying on Safe T Boy and Safe T Girl just as much as it looks to the many heroes and heroines who serve the industry every day.

You can watch the new Safe T Riders video at www.eesf.org/safety/ safetyeducation/safe-t-rider-elementaryđ&#x;Œ? classroom-program.  

Events

NAEC Convention & Exhibition New products, exhibitors at 66th annual event held in busy Boston.

by Lee Freeland photos by Lee Freeland and John Dimaio

The National Association of Elevator Contractors (NAEC) met in the Boston Convention & Exhibition Center and the nearby Westin hotel for its annual convention and exhibition on September 28-October 1. More than 2,500 attendees and 199 exhibitors made for a busy show with an array of industry experts and products. There was even the following special announcement from the Elevator Escalator Safety Foundation (EESF) on the first evening following the President’s Welcome Reception hosted by outgoing NAEC President Brian Farley.

EESF Party EESF unveiled its new mascots, “Safe T Boy” and “Safe T Girl,” for its revamped Safe-T Rider program (p. 60) on the evening of September 28. In addition to standup displays of the superhero and superheroine, Foundation representatives Tom Sybert and Nikole Gore-Layton presented the new promotional video featuring the characters, while attendees enjoyed the “Dessert Reception” it hosted with the help of many industry sponsors. These sponsors and a 50/50 raffle also aided the successful night’s donation amount of US$17,820.

Keynote Address Dr. Alan Beaulieu, president and a principal of ITR Economics, provided an economic analysis overview targeted at teaching how to capitalize on emerging trends. NAEC billed him as “one of the country’s most informed economists, and that seemed an apt description of the engaging speaker, who is also coauthor of the recent Prosperity in the Age of Decline, which was also the name of his presentation. He remarked on a slower rate of economic growth in the U.S. but feels it is still strong, especially through 2030.

Beaulieu described himself as an “apolitical economist” and the U.S. as “the country that doesn’t recognize its potential.” He commented on Mexico’s economic rise, where it is now as cheap as China for American companies to manufacture goods. “China is in a lot of trouble. . . facing a financial crisis of its own creation,” he shared. Fortunately for the U.S., it has only small exposure to China’s risk.

The economist feels that the record-high employment numbers in the U.S. and its busy office-building construction market are good signs for 2016, though workforce health over the next 15 Continued

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Opposite page: Boston skyline at night (photo by skeeze) This page, above: Historic Church of the Covenant in Boston (photo by Cheryl18)

This page, left: Boston Convention & Exhibition Center

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years will be a major issue for business. Efforts will be to train and keep millennials as baby boomers continue to exit the work pool.

Beaulieu urged business owners to take advantage of the situation now, because when the U.S. public debt and ballooning healthcare costs catch up with its economy in 2030, there will be a deep depression.

General Business Session Farley welcomed attendees and presided over the General Business Session, then introduced Pete Meeks of the Contractors Left column: The busy President’s Welcome Reception Right column, top to bottom: (l-r) Doug Witham, Michael and Shelly Klehr, and Patrick Bothwell at the President’s Welcome Reception; (l-r) John Curzon, Vincent Moscato and James Varon at the President’s Welcome Reception; Avire employees gathered during the President’s Welcome Reception

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Nominating Committee and Michael J. Ryan of the Suppliers Nominating Committee. These called on nominees for the board of directors: Henry Handel, Gina Valdez, Craig Zomchek and Eric L’Esperance. All the nominations were approved.

NAEC’s Amanda Smith then gave an insightful presentation on the association’s Vertical Transportation Management Program.

She explained it equals education approximating one semester of college specific to the industry for the cost of US$1,500. The six-month course can be taken on the job and at one’s own pace, with fast-tracked options available. Smith was aided by Rick and Kas Kennedy, who fielded questions on the program they helped produce. “It’s a big deal, it’s remarkable and a great thing for our industry,” Farley remarked.

David Smarte then introduced Safety Committee Chair Rob Merlo, who could not make it but had sent a video address. The two commented on NAEC’s “Go Home Safely” initiative, which

Beaulieu

was promoted at the show with “stations of safety,” booths at which attendees were able to watch a safety demonstration and get their cards punched for a chance to win one of several safety-related prizes. Merlo also recognized TEI Group’s Vice President of Environmental Health and Safety Ray Downs for his extensive work related to safety, such as in his recent articles (ELEVATOR WORLD, January and March 2015).

Gore-Layton presented on EESF’s strategic planning, the foremost topic of which is to make a big push to publicize the new Safe-T Rider program and get it into elementary schools. She then listed the following additional priorities for the Foundation: 1) Streamline the EESF board to nine by the end of the year: this includes removing the Bylaws Committee and personnel, with their duties being placed in the care of the Executive Board.

2) Focus on more external public news articles in its website and email communication, while lessening importance on industry updates.

3) Update the Safe-T Rider program 4) Raise funds for the completion of Phase II of its children’s program and, next, attend to its other programs Continued

Left, top to bottom: The EESF “Dessert Reception”; (l-r) EESF representatives Tom Sybert and Nikole Gore-Layton stand with diamond sponsor International Association of Elevator Consultants representatives Sheila and Daniel Swett. Right, top to bottom: In addition to introducing the new Safe-T Rider characters and video, the EESF Dessert Reception gave attendees another good reason to stick around a couple more hours: sweets!; the keynote address

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2015 NAEC Convention Exhibits

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Ryan

Meeks

Handel

Valdez

L’Esperance

Downs

5) Complete the children’s program; create a facility employee’s study program called “Ambassadors for Riding Safely” for transit locations, malls, arenas, airports, etc.; and update the seniors and university programs 6) Redesign the website to focus less on the industry and more on education with a goal toward it becoming the leading source for vertical-transportation safety education 7) Improve social media action, including reskinning its Facebook and Twitter accounts with an editorial calendar and having a five-person-strong workgroup to manage content The university program “Rise Up, Safe Rider” is to be revamped in 2016 with a planning guide and posters for distribution. It is to be targeted at such large organizations as the National Association

of Independent Colleges and Universities and American Association of State Colleges and Universities. The seniors program “A Safe Ride” is also slated for a 2016 update with such additions as a planning guide and the in-person program “Seniors for Seniors” high-school community service program. Relatedly, it is being targeted at large associations such as AARP, Inc. Next, Farley spoke on NAEC’s successful visit to Brazil (EW, September 2015). He introduced Treasurer Corey Hussey, who gave his report. “Finances are in excellent shape, watched closely and used judiciously,” Hussey summarized.

Contractor Member Session Farley called the Contractor Member Session to order, which filled out a room of moderate size. The first order of new business was Meeks’ suggestion for a hotline of sorts fielded by NAEC member experts on proprietary equipment. Such knowledge can be invaluable, particularly in making specialized repairs, he said.

There was significant interest in the idea, with many raised hands in a vote of support.

Farley brought up the topic of machine-room-less (MRL) elevators. He explained that the U.S. Army Corps of Engineers has removed them from its approved products list, and the State of California is often unwilling to install them. End-user problems concerning the ability to access these units’ components is a frequent issue, several attendees said. It was suggested NAEC and its members speak to architects, since they are the ones so often specifying MRL units for space savings. Hussey said that in this light, some applications are useful, though there were several vocal naysayers to this, particularly Meeks.

Relatedly, Rick Kennedy suggested to tell architects that proprietary hoistways will lock owners into working with one supplier for the lifetime of their buildings. An official NAEC letter on the issue, possibly in conjunction with dialogue with the American Institute of Architects, is under consideration. Finally, concern about the increased costs from healthcare and salary overtime rules changes were voiced.

Hussey

Smarte

Continued

Top Left: Farley welcomes General Business Session attendees.

Top Right: (l-r) Amanda Smith, and Kas and Rick Kennedy talked about NAEC’s Vertical Transportation Management Program.

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Walls

Callahan

Powers

Jones

Seymour

Education opportunities were nearly constant (and consistently well attended) during the week of the convention. First were roundtable discussions on September 29, held on a variety of topics (and moderated by): ♦♦ “Lessons Learned: Sale of a Company” (Doug Callahan) ♦♦ “Controlling Your Workman’s Comp Costs” (Dennis Powers of Lamb & Little) ♦♦ “Social Media in the Workplace -- Not-So-Sweet Tweets” (Karen Hopkins of Hopkins Group) ♦♦ “Exploiting iPads & iPhones to Run a Smarter Business” (Steve Metzman of iBusiness Technologies) ♦♦ “How a Technical Specification, Code Compliance and Contract Terms Can Ruin Your Bid Price and Profitability” (Craig Jones of Country Home Elevator & Stair Lift) ♦♦ “Implementing a Maintenance Control Program” (Anita Seymour of Expert Service Solutions) ♦♦ “Elevator Door Safety: Light Curtains” (Cornelius Walls of Formula Systems) ♦♦ “Basic Safety Standards for the Elevator Industry” (Ray Downs of TEI Group) Over the next two days, important educational sessions for continuing-education credit were held (and presented by): ♦♦ “Improving Elevator Ride Quality” (Don Vollrath of Magnetek) ♦♦ “Lubrication & Elevator Ropes: Myths, Half-Truths & Lies” (Martin Rhiner of Brugg Wire Rope, LLC) ♦♦ “MRL Vs. Overhead Traction” (Emery Thran of Motion Control Engineering) ♦♦ “Door Operators” (David Sutton and Margaret Gilhooley, both of Columbia Elevator Products) ♦♦ “Elevator & Escalator Remote Monitoring Systems” (David Bryant of Kings III) ♦♦ “MRL Market” (Travis Hall of Alliance Elevator Solutions) ♦♦ “Suspension Rope Dynamics” (Kevin Heling of Wurtec) ♦♦ “Energy & Other Savings via Elevator Control Systems” (Fernando Ortiz and Ron Ishimoto of Elevator Controls Corp.) ♦♦ “The Fan Club” (Brandon Mandy of Man-D-Tec) ♦♦ “Keeping Up with Google” (Alex Membrillo of Cardinal Web Solutions) ♦♦ “Vertical Wheelchair Lifts & Limited Use/Limited Application Elevators” (Steven Roth and Paul Farsworth, both of Elevator Service Co., Inc.) ♦♦ “Maximize Your Hydraulic Elevator Performance” (Steve Romnes of MEI Total Elevator Solutions) ♦♦ “Space Guards for Residential Elevator Door Panel” (Doug Boydston and James Boydston of Handi-Lift, Inc., and Bill Munz of Enterprise Elevator production, Inc.) ♦♦ “IoT (Internet of Things) & World Class Customer Service” (Sanjay Kamani of KP Property Advisors)

Metzman

Education

Top: Karen Hopkins (left) speaks on social media in the workplace in a roundtable.

Smarte welcomed members to the Supplier Member Session and announced that Gina Valdez would be a new member of its board. The Exhibitor Advisory Committee reported that exhibition registration was a strong 2,580 with 199 exhibitors. David Kendrick noted an increase in floor area from last year.

The big topic of this meeting was creating an NAEC maintenance control program, for which a task force was assigned to provide and produce for members, using the established and well-received Canadian Elevator Contractors Association version as a template. Doug Witham asked vendors to provide their procedures and equipment specifications so contractors using the plan will have proper instructions.

The NAEC Specifications Database was also discussed due to it seeing little use. After Smarte asked what could be done to improve it, there were several suggestions: ♦♦ Advertise it (At least one magazine advertisement for it has already been placed.) ♦♦ Survey contractors to solicit suggestions ♦♦ Use Google Analytics to get more usage data ♦♦ Begin with a free service, then charge once user base has grown ♦♦ One free database entry could be included in the booth fee for exhibitors Witham explained that some members may not know that dimension drawings for MRL elevators are on the database. He also said that both proprietary and nonproprietary equipment is covered.

Ishimoto

Thran

Witham

Mandy Membrillo

Rhiner

Heling Gilhooley

Bryant

Vollrath Sutton

Hall

Supplier Member Session

Expo and Evening Events

A busy show floor gave good reason for the many positive comments heard by your author. Some exhibitors, such as Bayco Products, Inc., with its Nightstick®, were there for the first time and steadily thronged by interested parties. Large equipment setups could be spied from every angle, provided the crowd was thin enough to observe. After an open night on the first day, the second expo evening began with cocktails, then moved to locally themed “Lobster Fest.” On the final night, there was a Dregs Party, where those left enjoyed dancing, drinks, food and games.

The EESF received additional funds during the expo. The first donation was in the form of a US$2,500 check from longtime, consistent sponsors Elevator U. Additionally, Formula Systems raffled a PlayStation 4 and flat-screen TV with great enthusiasm, netting US$1,300. Finally, the Elevator Riders Riding Club raised US$840 for the Foundation during its fun 50/50 Poker Run, the US$420 proceeds of which go toward industry safety education via the Foundation’s revamped outreach program. The winner of the contest was Walter McNally of Brooklyn, New York, with a full house.

Awards Breakfast The morning of October 1 was special for many, with the annual Awards Breakfast opened by Farley, who began by honoring past presidents and offering a moment of silence for members lost in Continued

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the past year. He then called Mark Boelhouwer to the podium to present the annual booth awards: ♦♦ Best single: McIntosh Industries ♦♦ Best multiple: Rimex Metals USA Inc. ♦♦ Best island: MEI Total Elevator Solutions ♦♦ Spirit of NAEC: Columbia Elevator Products Co., Inc. ♦♦ Contractors’ Choice: Parts Specialists, Inc. Farley then returned to present the President’s Award to his father, Mike, a hardworking provider who showed him how to get back up after getting knocked down in life. He then noted that Paul Pedretti had changed industries, and the remainder of his term (one year) was to be served by Smarte, who would otherwise have rotated off the board of directors. He announced the next president of NAEC as Bret Abels, effective immediately.

Vincent Moscato was asked to take the podium next to introduce this year’s recipient of the William C. Sturgeon Distinguished Service Award: Jackie A. Mortman, vice president of JM Associates/Burnham + Co., a division of HUB International. Launched in 1981, the award is NAEC’s most Continued

This page, left, top to bottom: There was a full house for the Contractor Member Session; members of Elevator U present a check for US$2,500 to Gore-Layton for EESF during the expo.

Right, top to bottom: Lobster Fest offered a taste of the fresh local cuisine; the Dregs Party closed out the week.

Opposite page, clockwise from top left: (l-r) Mark Boelhouwer presents Bruce Kardos of Rimex with the “Best Multiple Booth” ribbon; (l-r) Glenn Duncan and Molly Cruz of Parts Specialists with the Contractors’ Choice Award; McIntosh representatives with the “Best Single Booth” ribbon; (l-r) Boelhouwer presents Steve Romnes and Mike Hogan of MEI with the “Best Island Booth” ribbon

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Bridgebuilders Meeting

by Ricia Sturgeon-Hendrick The annual Bridgebuilders meeting held at NAEC had a decidedly international flavor this time with visitors from China, Italy and Argentina: Zhang Lexiang, representing the China Elevator Association; Massimo Bezzi from the European Federation of Elevator Small and Medium-Sized Enterprises in Italy; and Alejandro Deleon from Camara de Ascensores y Afines and Subir &

Bajar. American associations were also well represented, with Ed Chmielewski chairing the meeting for NAEC; Teresa Witham and Bret Abels, also for NAEC; Geraldine Burdeshaw for the ASME A17 Code Committee; Nikole Gore-Layton and Tom Sybert for the Elevator Escalator Safety Foundation; Terri Flint for Elevator U; Sheila Swett for the International Association of Elevator Consultants (IAEC); Wes Jones for AEMA; your author and T. Bruce MacKinnon for Elevator World, Inc.; Dotty Stanlaske for NAESA International; and Kevin Brinkman for the National Elevator Industry, Inc. (NEIIÂŽ).

While notes are never taken in this meeting, it is an opportunity for association leadership to freely discuss the issues affecting their memberships.

It was clear that training in the workforce is an issue affecting most associations around the world. Also of interest was how developed countries deal with standardization and how a lack of standardization can hinder progress in other countries. Some general conversation centered on the post-recession recovery.

There was a full table at the Bridgebuilders Meeting.

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York since its inception in 1993, having been its president for two years and vice president for nine.

Mortman thanked the board and said she found what she loves in the elevator industry. She also thanked her employees for their many years of service and work in her 23-year-old company. “So many lifelong friends are made in the NAEC, and you take them with you,� she remarked, specifically mentioning Bobby DeFrancesco, Joel Frohlinger, Frank Musholt, Bill Magaziner, Kenneth Breglio and, most of all, husband Jean-Pierre St. Louis.

Of him she said, “I want to thank the industry for introducing me to my husband. He is my greatest supporter.� She continued, “No other industry works every day to keep its users safe. It comes with a price, but we all know it’s worth it.�

Abels had a chance to introduce himself to those who may not already know him. He said he looks up to Farley and feels it is a privilege to be president of NEAC, with “some big shoes to fill.�

He extolled the depth of family business in the elevator industry, saying that while he is not from an elevator family, he has worked for longtime family elevator business O’Keefe Elevator Co., Inc. of Omaha, Nebraska, for nearly 28 years. He urged any who are not members of NAEC to get involved and take advantage of its many đ&#x;Œ? services and benefits, including education and databases.  

prestigious honor. Serving NAEC for more than 20 years, Mortman was instrumental in building the National Elevator Insurance Program. She served on the NAEC board for three years and has been a member of the Elevator Conference of New

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Clockwise from top left: (l-r) Boelhouwer presents Columbia representatives with the “Spirit of NAEC� ribbon; (l-r) Brian Farley looks on as his father, Mike, shows appreciation for having been presented the President’s Award; (l-r) Bret Abels, new NAEC president, gives Farley a commemorative president’s gavel; Phil Reid swears in new board members (l-r) Craig Zomchek, Eric L’Esperance, Gina Valdez and Henry Handel; Moscato said of his decades-long friend Jackie A. Mortman, “She loves what she does. She loves the people in this room.�; (l-r) Farley presents Corey Hussey, David Smarte and Hugh Bertschin with plaques noting their three years of service on the board of directors. Hussey and Bertschin are rotating off, but Smarte will remain a year longer to fill a vacant spot.

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Focus on Remote Monitoring and Maintenance

A New Way of Recordkeeping In this Readers Platform, your author describes how GAL and Helios joined forces to create a mobile solution to facilitate the MCP process.

by Adam Braman Walking through the National Association of Elevator Contractors (NAEC) convention or having any conversation about the hot topics in the industry often leads to a conversation about the maintenance control program (MCP) and how the industry is handling it. Code changes in the works promise to change the landscape of the MCP and bring recordkeeping to the forefront. Owners, manufacturers and maintenance companies are being asked to ensure correct procedures are defined, performed and maintained. What impact will these changes have, and how will all of us in the industry be affected?

The MCP is now a living, breathing document that helps create a more efficient and accurate operational back office.

In a new initiative, GAL Manufacturing Corp. set out to take the lead in managing the MCP by storing relevant records on its new GALaxy IV controller, making them accessible to anyone in the machine room from the controller screen. To help complete the task, GAL looked to Helios Enterprise Solutions, a technology company already in the market.

In selecting a partner for this initiative, synergy between parties was key. Helios already had a framework in place that included a mobile device, as well as web- and desktop-based operations. The solution would be designed to create, schedule, perform and track field events including inspections, safety audits, sales surveys and maintenance evaluations.

Partnering with Helios allowed the incorporation of a link from Helios’ mobile application directly to the GALaxy IV controller to leave a copy of the results data directly on the controller for each bank of cars. The solution

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incorporating the Helios MCP into the GALaxy IV controller debuted at the NAEC convention in Boston in September 2015 and was very well received.

Creating a Unique and Compliant MCP Helios products are designed as a framework, a platform of functionality that is a blank slate for the requirements of the task it is performing – whether that is the amount of time allotted to complete something, the form it takes or, more importantly, the field tasks performed. Partnering with publishers, content providers and industry professionals, Helios can provide variations on field programs it created, or a unique one can be built.

The system is designed to automatically adjust to the data points loaded into the system.

Applying These Principles to the MCP The MCP is defined by code, but the actual tasks performed and their frequency are based on unique pieces of equipment. For this, it is important to maintain as much information about the unit as possible and define the potential MCP steps based on unique parts and equipment details. Maintaining a master encyclopedia of maintenance-control tasks that will automatically be queried by your portfolio will help define the overall MCP, task frequencies and the steps to complete the tasks. This allows for the creation of a unique program for each unit that can be maintained and tracked for analysis over time. In the case of the Helios solution, the tasks can be maintained against each device, sent to a mobile device for completion and analyzed in the office for open items, discrepancies and modifications based on new requirements.

Taking the Guesswork out of Performing an MCP Typically, maintenance performance is based on a generic maintenance log stored in the motor room Continued

www.elevatorworld.com • December 2015

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by Doug Witham, vice president, Sales and Marketing, GAL Manufacturing Corp.

(l-r) The new GALaxy IV controller; using the system in the field with a mobile device

and reliant on a trained mechanic’s skill set. In some cases, there is a working knowledge of ongoing issues which leads to addressing key stress points. Most often, however, it is up to the expertise and knowledge of the mechanic to ensure the right actions are taken to perform the MCP. The proper mobile solution takes the guesswork out of this potentially volatile process. No longer does a mechanic have to rely on limited data, as the required actions and processes are now accessible on a mobile device, which is essentially a digital toolbox.

Giving Mechanics and Managers the Mobile Advantage With a proper MCP defined for each unit in a building and the frequencies correctly applied, the needs and requirements are transparent, and the process adds value to the mechanic’s expertise and ability to spot additional issues on the scene.

Tracking the actions through a mobile device allows for not only the ability to see which tasks were completed, but also which actions were taken and the follow up required (sales leads, repair teams, parts, etc.). The MCP is now a living, breathing document that helps create a more efficient and accurate operational back office. For instance, open items and typical pain points for a site or type of unit are identified. The Helios solution also allows for the inclusion of photos directly into the MCP to enhance recordkeeping.

Ending Efficiency Nightmares Until recently, operational management has been a paper nightmare, relying on time tickets and spreadsheets to ensure the MCP was performed and hoping open items were relayed to the supervisor for followup. In addition to leaving a copy of the completed MCP tasks on a GALaxy controller, the Helios solution will transmit the results for any type of unit back to the office to show the requirement was completed, as well as any open items defined by the field user. In one seamless automated process, the operations group can ensure all of the requirements are met, as well as track any open items without having to look at one piece of paper or follow up with any mechanic. This increases turnaround,

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As a subset of what Helios has done with its remote application, GAL and Helios have combined to take the MCP process to the next level. An elevator contractor can have a completely customized MCP, including tasks and frequencies defined for each piece of equipment. A technician can then go onto the job, call up the specific equipment on a smartphone or tablet, see any/all of the MCP tasks due to be performed and record the status of each. When completed, the technician presses a “sync” button, and instantly, the MCP data is stored on the control, as well as emailed to the office with no paperwork involved.

The technician can classify each task in any number of ways to include a picture, request a team, or report a problem or sales opportunity. All of this information is also sent back to the office, as well as satisfying the code requirements for MCP data required to remain available to elevator personnel onsite. The key to this ability is that GAL’s GALaxy IV md (maintenance documentation) elevator control has its own server and creates its own wireless (Wi-Fi) hot spot. The technician can hook up with the GALaxy IV control via Wi-Fi and communicate with it.

providing more time to address sales leads, order parts and schedule repairs, while ensuring none of these items go unaccounted.

Creating a Safer and Better MCP Identifying how to keep the riding public and people who work on equipment safe is paramount, no matter the logo on your shirt. To this end, Helios is looking to be the CARFAX® for all equipment. This will help ensure transparency throughout changes in elevator companies, consultants and even owners, and create a safer elevator for everyone.

In addition, institutions and organizations can create master MCP databases for all to draw from. Pooling resources to ensure the correct steps are followed and key issues are identified will create a more uniform approach to safety throughout the industry.

GAL believes its partnership with Helios has achieved the goal of a safer and more compliant environment by thoroughly and efficiently managing the MCP process from inception to closeout.

Adam Braman is CEO at Helios Enterprise Solutions.

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Focus on Remote Monitoring and Maintenance

The Early History of Remote Monitoring Systems These important parts of the modern elevator industry got their start way back in 1965.

by Dr. Lee Gray, EW Correspondent The context surrounding the development of the first remote-monitoring systems includes a prior 60-year history of onsite monitoring, the development of modern communications systems and the invention of the modern computer. The first remote-monitoring systems were also predicated on assumptions about how these new systems would operate and how their

Elevator faults would be communicated via a series of messages recorded on a doubletrack tape player. use would change approaches to elevator maintenance and data collection. The following history of these early systems traces this story from its beginnings in the mid 1960s to the mid 1980s, when the world of vertical transportation was fully introduced to the possibilities offered by these systems.

Figure 1: (l-r) Elevator signal board, Singer Building, New York City, 1908 and electronic supervisory control panel, 100 Park Avenue, 1950

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One of the first patents for a remotemonitoring system was awarded to Otis engineers Lew H. Diamond and Herbert Jacoby: “Elevator Trouble Reporting System,” U.S. Patent No. 3,209,324 (September 28, 1965). The inventors placed their proposal firmly in the context of prior technology: “Heretofore, it has been customary to provide in a centralized location apparatus using lights to indicate which cars are in service, their direction of travel, their location at any instant, whether any one of them is being delayed excessively and other similar information. Because this information was customarily used by the elevator starter, the apparatus became known as a starter’s indicator panel.”[1] This generic description could easily be used to describe starter’s panels used from the early 20th century to the 1950s (Figure 1). Diamond and Jacoby sought to expand the functionality and communication range of these basic monitoring systems: “The general object of this invention is to provide for a plural elevator installation or group of such installations a system which will insure that a report of a fault or of a safety device operation will immediately be brought to the attention of persons charged with the duty of maintaining the elevators in proper operating condition. Such persons may be building attendants, such as employees of the owner of the elevators, or may be employees of a separate company which has, for a fee, undertaken to keep the elevators in proper operating condition and to render assistance with a minimum of delay if any operating difficulty should develop.

In this latter instance, the servicing company’s representative may be centrally but remotely

Figure 2: Lew H. Diamond and Herbert Jacoby (Otis), “Elevator Trouble Reporting System,” U.S. Patent No. 3,209,324 (September 28, 1965); drawing key: 1 = AC motor, 2 = double-track tape, 3 = drum, 4 = shaft, 5 = solenoid clutch, 6 and 7 = signal tracks, 8 = announcing system (speaker), A = first machine lock-in relay, B = second machine lock-in relay, C = third machine lock-in relay, D = coil, AA = audio amplifier, AI = indexing amplifier, PA = magnetic pickup head, PI = indexing signal pickup head, FR = fault-reporting relay, and TDR = time-delay relay

located with respect to a number of installations that are to be serviced.”[1] Elevator faults would be communicated via a series of messages recorded on a double-track tape player. The tape player was wired such that when a fault-reporting relay was triggered, it caused the tape player to transmit a specific message to a speaker located in a control room (Figure 2). The inventors also assumed each

elevator would be assigned a unique tape player, which would aid in identifying the elevator that required service.

While a building-centric system could transmit fault messages over internal wiring, messages sent to remotemonitoring sites would be sent via telephone. The system’s remote operation began with the triggering of a fault relay on the elevator; for example, if the car doors

were obstructed and prevented from closing, the system would automatically send the appropriate audio message reporting this condition. The sent message would illuminate a memory fault light and an elevator fault light, both of which were linked to a specific building. The on-duty attendant would see the lights and turn a rotary switch, which would connect a speaker to the telephone line, thus allowing the message to be heard. Once the message had been transmitted, the attendant would extinguish the fault light; however, the memory fault light would remain on until the problem had been resolved (Figure 3).

In 1976, a team of Westinghouse engineers (George T. Hummert, Thomas D. Moser, David M. Edison and Marvin Kurland) patented a monitoring system that extended the ideas found in Otis’ 1965 patent: “Monitoring System for Elevator Installation,” U.S. Patent No. 3,973,648 (August 10, 1976). The team introduced its invention by outlining the tasks associated with elevator maintenance:

Continued

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Figure 3: “Elevator Trouble Reporting System”; drawing key: 24 = telephone line, 25 = speaker, 27 = rotary switch, FM = memory fault relay, MF1 = memory fault light and T5 = fault light

“Regardless of the type of system processor, the individual car performance, as well as the overall system operation, should be periodically checked as part of a preventive maintenance program. Maintenance personnel should periodically check the individual cars to insure that they level to within the prescribed limits prior to full door openings, and that doors operate properly, opening and closing at the proper speed and remaining open for the desired non-interference time. Other important items should also be checked, such as whether or not the car properly becomes available for assignment by the system processor when the elevator car is not busy. Also, it is important to know whether or not the elevator car being checked has been intermittently going out of service.

Figure 4: George T. Hummert, Thomas D. Moser, David M. Edison and Marvin Kurland, “Monitoring System for Elevator Installation,” U.S. Patent No. 3,973,648 (August 10, 1976)

“In addition to checking each elevator car, maintenance personnel should also check system operation to insure that all of the features of the strategy are functional. Stopwatch timing is now used to check average waiting time for hall-call service, floor-to-floor time and average round-trip time for a car leaving the main floor. The frequency of bypassing of the cars due to full loads should also be determined. Machineroom checks of the drive motors should also be made, checking such items as motor-bearing vibration and temperature, armature current and armature brush wear.”[2] However, they also claimed: “Intermittent faults will not easily be observed by the maintenance personnel, and it is very difficult for them to conduct

Figure 5: “Monitoring System for Elevator Installation”

an accurate traffic study to determine if the system processor is operating properly and providing all of the functions that it was designed for. It is even more difficult to reduce stopwatch timing data to meaning ful data, such as mean waiting and round-trip times.”[2] The solution was to remove the human element and replace it with a monitoring system that permitted access: “. . . from a remote point via a direct-dial telephone link. When a selected elevator system is to be monitored, the telephone number of the system is dialed, and the elevator system starts sending serial digital signals. . . [which indicate] the present status of the elevator system.”[2] (Figures 4 and 5) The digital information sent offsite would be processed and presented to an “operating personnel” on a “display panel,” which would depict the status of the elevator “in real time.”[2] The data would include car positions, service and travel directions, hall calls, when individual cars were available for assignment, car door positions and car loading information. The evaluation of this data would reveal operational faults (such as out-of-range landings) and could be used for traffic studies, timing predetermined functions and calculating the average wait time for hall calls, round-trip times, floor-to-floor times and door-open times. The system also allowed “operating personnel” to take control of the cars from the remote site and thus “exercise” the elevator installation and measure its response to “a predetermined pattern of calls automatically placed by the monitoring system.”[2] In addition to real-time diagnostics, the inventors claimed that an elevator installation’s operation could be evaluated without actually operating the cars “by connecting the system processor at the elevator installation with a car control simulator at the central monitoring site.”[2] The operation of the simulator’s cars in response to commands from the installation’s system processor could be monitored “and, thus, the various functions and strategies of the elevator system processor” could be “systematically checked by entering predetermined traffic patterns from the Continued

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Figure 6: KONE’s Lift Monitoring and Command System: (top to bottom) sample menu, typical traffic display and diagram of system structure and communications network[5]

central monitoring office.”[2] In other words, the proposed monitoring system permitted both actual and virtual analysis.

The development of remote-monitoring systems continued throughout the 1970s, and, by the early 1980s, almost every elevator manufacturer was investigating them. The November 1981 issue of ELEVATOR WORLD contained an article by Roger J. Bedford titled “Microelectronics: The Modern Technology for Lifts.” Bedford (engineering director of Express Lift Co.) noted that innovations in microelectronics made it “feasible. . . to interconnect many groups of lifts via fiber-optic cable serial links to a central monitoring area where all lifts in one building can, at all times, be monitored via one central console.”[3] Interestingly, he then posed a question regarding the application of this technology to remote monitoring: “Whether the next step is to

The patents of the 1960s and 1970s, Elevcon 1 and EW’s reporting on the development of early remote-monitoring systems effectively outlined a clear path for the events that followed, even if some of the assumptions and/or anticipated benefits and uses missed the mark.

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pass this information via a modem on to telephone line for complete remote monitoring is open to conjecture.”[3] Four years later, EW founder William C. Sturgeon recognized that it was no longer a question of whether this technology would be applied to remote monitoring. The critical questions now concerned the implications of the potential widespread use of these systems. Sturgeon wrote: “Exactly what will be the impact of swiftly transmitting a plethora of intelligence to remote locations on owners, manufacturers, suppliers, installing and servicing contractors, elevator consultants, large housing authorities, transit systems, enforcing authorities, field men, the unions, the safety record, the extent of liability and the general public?”[4] One possible answer to Sturgeon’s question was provided in a 1986 EW article written by the staff of KJA Consultants, Inc. titled “Remote Monitoring Comes of Age.” The article traced the history of data records from early strip-chart recorders to modern “microprocessor-based recording devices,” which could be used for site-specific or remote monitoring. A critical difference between the system imagined by KJA and earlier systems was the recent development of (reasonably) affordable computer systems: “As an increasing number of microprocessor-based elevator control systems are installed in new buildings and modernizations, the link between elevator computer and monitoring computer will be become prevalent.”[5] The authors speculated that one critical application of the linked computer systems was “the use of a telecommunications link to transmit the signals to some remote office for analysis.”[5] They also outlined two remote-monitoring options: demand monitoring (where the monitoring agency queried the installation for data) and triggered monitoring (where the elevator automatically reported a problem to the monitoring agency). The proposed operation of the former option was: “To implement demand monitoring, a modem (interface between the computer and telephone system) would be situated in the elevator machine room, attached to the elevator control system and a telephone line, but with the phone ‘hung up.’ The monitoring computer, located anywhere in the country. . . would phone the elevator machine room. This could be initiated by the elevator contractor or programmed to occur automatically each month, to regularly generate operational reports. The telephone numbers would be stored within the monitoring computer and dialed by the automatic dialer incorporated in its attached modem. The elevator system would answer the phone and transmit the current status of the elevator. The elevator would transmit any activity as it occurred until the line was disconnected by the monitoring computer, which would then analyze the data and produce reports.”[5] This operational description serves as reminder of the relative newness of this technology, which is, in part, represented by the perceived need to define the term “modem.” The article also included illustrations of KONE’s Lift Monitoring and Command System as an example of current monitoring technology (Figure 6).

The KJA authors also speculated on the possible use of the data collected and its impact on elevator maintenance:

“Computer-generated reports would advise of the need for readjustment. Computer-generated call-backs would occur in the event of a failure requiring immediate attention. Nuisance calls would be minimized. The ubiquitous intermittent problem would be analyzed at a service center before the mechanic [was] dispatched to provide maintenance, rather than making a call to examine a problem which is no longer in evidence when the mechanic arrives. The central access to data would increase the level of maintenance supervision by defining the need to perform maintenance and by providing a quantitative assessment of elevator operation. Once remote monitoring is introduced, the trend – either planned or unplanned – will be for maintenance to be ‘on demand’ rather than ‘scheduled.’ Since monitoring techniques will allow the pinpointing of a problem and detail the corrective measures, the level of expertise required for onsite troubleshooting will drop.”[5] While predicting the future is always a challenging proposition, it would be an interesting exercise to compare KJA’s prediction with current practice. Although a detailed comparison is beyond the scope of this article, it may be safe to assume that there has been no call for a lower level of expertise required for onsite maintenance personnel.

Finally, in additional to EW’s coverage of this topic, the first Elevcon meeting in 1986 also featured a paper devoted to remote monitoring. Jonathan R. Beebe’s “Remote Monitoring of Lifts” offered a broad overview of the subject, and his bibliography hinted at prior work conducted at the University of Manchester’s Institute of Science and Technology (UMIST).[6] Beebe’s investigation of remote monitoring included work done for his UMIST PhD thesis Lift Management (1980), and his references included Malcolm Wareing’s MSc thesis A Network for Lift Status Monitoring (1983). Both works were likely pursued under the watchful eye of G.C. Barney. The patents of the 1960s and 1970s, Elevcon 1 and EW’s reporting on the development of early remotemonitoring systems effectively outlined a clear path for the events that followed, even if some of the assumptions and/or anticipated benefits and uses missed the mark.

References [1] Lew H. Diamond and Herbert Jacoby of Otis. “Elevator Trouble Reporting System,” U.S. Patent No. 3,209,324 (September 28, 1965).

[2] George T. Hummert, Thomas D. Moser, David M. Edison and Marvin Kurland. “Monitoring System for Elevator Installation,” U.S. Patent No. 3,973,648 (August 10, 1976).

[3] Roger J. Bedford. “Microelectronics: The Modern Technology for Lifts,” EW, November 1981.

[4] William C. Sturgeon. “Speaking of Issues,” EW, July 1985.

[5] The Staff of KJA Consultants, Inc. “Remote Monitoring Comes of Age,” EW, July 1986.

[6] Jonathan R. Beebe. “Remote Monitoring of Lifts,” Elevator Technology, G.C. Barney, Editor (1986).

December 2015 • ELEVATOR WORLD

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Focus on Remote Monitoring and Maintenance

Effective Management of Elevator/ Escalator Maintenance Agreements Ten important steps to follow as a manager of the ever-important maintenance agreement

by Richie Lobert For those responsible for the management of elevator and escalator maintenance agreements, the task can become rather time consuming, particularly when managing a number of different properties, elevator contractors and various types of maintenance agreements.

However, based on the experience we at LML Lift Consultants have had, there are a number of small things to improve management of these agreements that can be implemented immediately: 1) Keep a basic spreadsheet of all elevator maintenance agreements currently in place.

2) Note the expiry dates of each maintenance agreement, the current maintenance provider and contact details, and the type of agreement (i.e., “fully comprehensive,” “semi-comprehensive” or “do and charge”).

3) List some basics of what is included and (more importantly) any exclusions, such as motor fusion, after-hours call-outs, etc.

4) Look at the “rollover” or “termination” clause to see how much notice must be given to the elevator contractor to prevent the contract from automatically rolling over. It is often the case that if written notice isn’t provided to the elevator contractor, in accordance with this clause, the contract will simply automatically roll over for subsequent periods equivalent to the initial agreement period. This is especially bad news if the agreement manager is not happy with the current level of service from the elevator contractor and the maintenance agreement was initially executed for an extended period (sometimes as many as 10 years).

To prevent the automatic rollover of elevator maintenance agreements, written notice is normally required a minimum of 60 or 90

days prior to the renewal date. This written notice may be given at any time, so it is often a good idea to provide it well in advance.

Note, however, that the written notice is not overtly given due to poor performance by the elevator contractor in any way (although this may be the case), but, rather, to prevent the elevator maintenance agreement from automatically rolling over for an extended term. In many cases, the elevator contractor may be performing well and, therefore, could be reappointed for ongoing elevator maintenance. The notice is simply meant to ensure that the building owner’s options are available prior to awarding a rollover to the existing contractor or, if necessary, it is seeking alternative service-provider options.

As a simple example, the written notice to the elevator contractor may read: “Dear Sir or Madam, “In accordance with clause 123 of our current elevator maintenance agreement with your company, which is due to expire on the 1st December 2015, it is a requirement that we provide you with our written notification, at least 90 days before expiration, in order to prevent the maintenance agreement from automatically rolling over for a further five-year term.

“As such, please take this email as our written notification that we will not be accepting the automatic rollover of the current contract, for a further term of the same period. We are however happy for XYZ Elevator Services to participate in the next elevator maintenance tender process for this property.

“Every endeavor to complete the tender process prior to the initial expiration date of Continued

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2015-2016

NORTHERN CALIFORNIA ELEVATOR INDUSTRY GROUP The Northern California Elevator Industry Group (NCEIG) is an educational body consisting of professionals from, and those who are interested in, the elevator industry.

NCEIG’s mission is to apprise members of code changes and updates as well as general industry information. Meetings provide networking opportunities between members.

Monthly meetings are held at Francesco’s Restaurant located at 8520 Pardee Dr., Oakland, CA 94621 on the third Wednesday of each month.

The meetings begin at 12:00 pm PST.

Below are a list of meeting dates for the 2015-2016 calendar year. If you are interested in becoming a member of NCEIG or being a presenter, please contact Shawn Cowden at Shawn@naec.org or 800-900-6232.

December 18th 2015 – Holiday Dinner at 7:00pm January 20th 2016 – Advanced Carbon Products, Inc. February 17th 2016 – Lamb, Little & Co. March 16th 2016 – Matot, Inc. April 20th 2016 – SnapCab May 18th 2016 June 15th 2016 (Summer Hiatus) September 21st 2016 October 19th 2016 November 16th 2016 NCEIG • 1298 Wellbrook Circle NE • Conyers, GA 30012 • p: 770.760.9660 • f: 770.760.9714 • e: Shawn@naec.org • nceig.org

5)

6)

7)

8)

9) 10)

the contract will be made. However, should our tender process be delayed slightly, we respectfully request that your company continues to cover this elevator(s) comprehensively and under the terms of the current agreement on a month-to-month basis from expiry until such time as the tender process is complete.

“Please acknowledge receipt of this email.”

Once the written notice has been given to the elevator contractor, make sure this important date is recorded on your spreadsheet. Then, forget about it until the elevator maintenance agreement is due to expire. Make sure enough time for the tender process and to reappoint your current provider (or select a new contractor, if applicable) is left prior to expiration of the current agreement.

Be aware of agreements’ contractual requirements in relation to frequency of service visits, response times to malfunctions, obsolescence clauses and what consumer price index or price adjustment formulas are applied. All of these can vary greatly between various elevator contractors’ maintenance agreements, or, as in many cases, not be stipulated at all.

Where possible, ask the elevator contractor to sign in when arriving at the property, as well as sign out after completing the site visit. Most importantly, this assists in the event of an emergency and possible evacuation of the building and the safety of the technicians at the site. It also enables tracking of how many hours of maintenance are actually being completed.

Keep an eye on any repeat call-outs or running-on-arrival call-outs. Is the elevator contractor addressing the root cause of the problem or simply resetting the system and hoping the problem goes away?

Ask for safety-gear test results. There are several testing requirements for a traction elevator. These may include elevator-car safety-gear testing, verification of speedgovernor trip speeds, governor pull-through, and safetygear activation force tests. These activities may be sent electronically or recorded in a “Test Record” book in the elevator machine room or control cabinet.

Ask for elevator-car emergency-lighting test results and any other necessary statutory test records.

Consider implementation of an independently prepared, performance-based elevator maintenance agreement with set key performance indicators, such as service frequencies,

response times to failures, number of acceptable faults in a 12-month period, number of repeat calls, etc. for critical functions.

Richie Lobert has more than 20 years of diverse industry experience with some of the leading global elevator manufacturers. Prior to his current role at Australia-based LML Lift Consultants, Lobert spent approximately 10 years with KONE in Australia, initially as a field technician, then in Sales and Project Management roles, followed by a further two years with KONE AG in Zürich, Switzerland, as a field engineer. When he returned to Australia, he joined Otis as a modernization sales engineer, then led that team across many major projects in Melbourne. After approximately five years, he joined Schindler as service manager. Most recently, he served as sales manager for Major Projects at Schindler, specializing in New Technologies and Destination Control Systems.

Building Address

Service Provider

Contact

Type of Agreement

Exclusions

Term of Agreement

Expiry Date

Notice given to prevent rollover?

Notice given to prevent rollover?

Visits per annum

Last Maintenance Visit

123 High Street, New York.

ABC Elevators

John Smith 1234567

Fully Comprehensive

Motor Fusion

5-years

12/01/15

60 days (10/01/15)

Yes

Monthly

04/07/15

456 Main Street, Chicago.

123 Elevators

Joe Smith 7654321

Semi Comprehensive

After Hours call-outs

3-years

01/01/16

90 days (10/01/15)

Yes

Quarterly

11/05/15

Table 1: Example of an elevator maintenance spreadsheet

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Happy Holidays!

NORTH POLE

To Our Customers and Friends.

ELEVATOR FIXTURES & PUSH BUTTONS 1.800.843.1004 • www.innovationind.com © 2015 INNOVATION INDUSTRIES, INC.

Focus on Remote Monitoring and Maintenance

Powered by the Cloud In this Readers Platform, your author makes the case for the ability of cloud software to enhance accuracy, productivity and accountability, while lowering costs.

by Chad Apurav With so many cloud software solutions applications to better record, catalog and track available today, how do you decide which best data. What was once the domain of paper, pens fits your field and back-office personnel’s needs? and thick paper files is quickly turning to the Some offerings have intelligent programming Internet, mobile devices and, ultimately, the built into their platforms to help field technicians cloud. Many organizations are scurrying to find with complex surveys, as opposed to solutions an application that can assist with their with less-sophisticated, editable PDF files. The processes, make them more efficient and allow intelligence factor provides the most flexibility for growth far beyond what was once and greatest return on investment from a imaginable. longterm cost savings standpoint, in the form of The accuracy of a piece of equipment’s productivity increases upward of 50%. With information and the ability to instantly track its labor costs today, such a significant productivity history are vital to ensuring it operates safely. On boost makes a good case for implementation of the administrative side, great efficiencies can be intelligent cloud software. achieved by reducing the The testing, inspection With labor costs today, such number of staff and/or and certification (TIC) hours required to process a significant productivity market continues to be information. Lastly, what it was generations automated data collection boost makes a good case ago. Cloud technology is and storage can enhance for implementation of now only starting to the customer experience become a part of the intelligent cloud software. when reports are made everyday lives of field available instantaneously. personnel involved with The Cloud and Going Mobile operations. While the technology involved in Because technology can be used to create a testing and inspecting equipment has continued single, centralized source of data and to expand to ensure greater safety, those information, it is easier and less costly to locate, consistently looking at the equipment have only share, communicate and utilize available scratched the surface in terms of leveraging information. No longer are multiple offices cloud technology. For that reason, it is needed to support a large organization. Now, worthwhile to look at some of its advantages and cloud-connected field personnel can work what it can do for you and your business. directly from their homes, yet access data as if One key aspect of TIC that has benefitted they were in a large, networked office. tremendously from technology is field Mobile applications utilizing the cloud are operations. This is a direct result of the industry’s significantly changing data collection and heavy reliance on accurate data collection and reporting methods. A field technician armed field-visit tracking. Companies, municipalities with a mobile device loaded with interactive and jurisdictions all around the world are forms allows for a more comprehensive and turning to cloud-based mobile software

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accurate site visit. The forms’ predefined, intelligent fields cover every aspect of the process, providing personnel with all relevant information.

Built-in error-checking functionality monitors the findings and sounds an alert for any data inconsistencies or contradictions, as well as any input that was neglected.

As it is instantaneously transmitted wirelessly back to the cloud, secure information is immediately available to all stakeholders.

Photography, GPS and Audit Trails Due to the inclusion of cameras in almost every mobile device, mobile applications offer the option of attaching multiple digital images to a visit report. Such images complement written reports, and offer a new way to review a site visit after leaving a location. Giving customers access to this data also serves as a powerful tool to educate them about their equipment, helping them understand the results of a visit and explaining what can be done to mitigate potential safety hazards.

The global positioning system (GPS) has allowed companies to pinpoint employees’ locations while on the job. GPS also allows field personnel to determine where they are going, how fast they will get there and what they need to do when they arrive. This is carried over to clients, who know personnel’s expected arrival time.

Electronic records enable audit trails and accountability that help an organization’s decision makers substantiate observations. Decision makers can, for example, use electronic records to show that all required tasks were performed in accordance with manufacturer specifications, legal requirements and schedule.

Because visit-related documents and information are securely stored in the cloud, they can be easily archived, located and retrieved, which significantly reduces incidents of misfiled or lost information.

Clients, as well as users, benefit from this comprehensive recordkeeping.

New Venues of Communication in the Cloud Technology has enabled much greater and easier communication of information and education among industry stakeholders. Savvy organizations have taken everything from specification sheets to operating manuals and placed them in the cloud. The once-tedious process of manual research—which discouraged many—has been transformed into information being available and searchable 24/7.

New methods of communication about and within an industry run the gamut from websites to blogs to Twitter to RSS feeds

Giving customers access to this data also serves as a powerful tool for educating them about their equipment, helping them understand the results of a visit and explaining what can be done to mitigate potential safety hazards.

to Facebook. It is no longer accurate to assume people get most of their information from newspapers and local television stations. For the TIC industry to remain relevant and up-to-date on technology, it must continue to increase awareness about the importance of equipment safety and communicate this through all the various venues available.

An example of how significantly communication within the industry has changed is illustrated by the example of equipment failure. In the past, unfortunate incidents were communicated in local news outlets and, perhaps, some trade publications. It was easy to miss them. At best, you got word of them days or weeks after the fact, usually well after the accident had occurred. With 24/7 news availability, however, accidents can be communicated and explored almost simultaneously with their occurrence, as evidenced by the recent reporting on and swift investigation of a fatal escalator accident in China (ELEVATOR WORLD, November 2015). The rapid dissemination of information via channels like Twitter may be the key to saving lives one day in the future.

Technologies on the Horizon for the Cloud Which types of technological developments utilizing the cloud can we expect in the industry in the near future?

One key development will likely be the adoption of equipment capable of two-way communication.

Imagine walking into a building and each piece of equipment automatically sends data to your mobile device. You would immediately have a listing of all the equipment in the facility and be able to access all stored information about that equipment. This would include information from the last company that serviced or repaired it, as well as the current status of its safety devices. Mobile devices will ultimately allow for a 24/7 view of a piece of equipment and issue alerts anytime something potentially unsafe occurs.

Continued

December 2015 • ELEVATOR WORLD

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What Is “the Cloud?”

In cloud computing, “the cloud” is used as a metaphor for the Internet, so the phrase “cloud computing” means a type of Internet-based computing where different services—such as servers, storage and applications—are delivered to an organization’s computers and devices through the Internet.

Source: webopedia.com

Savvy organizations have taken everything from specification sheets to operating manuals and placed them in the cloud.

Early Adopters Lead the Way A small group of early adopters leads the way in investing in technology to make their processes easier and more efficient.

The majority watch from the sidelines to see how it all unfolds. Some resist change at all costs, primarily due to the idea that their data is no longer nestled in an office server, but rather out in the vastness of the cloud. Many in this group will say cloud data is not secure. To the contrary, cloud

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data storage allows for stronger security checks than an internal system, as well as monitoring and constant backup.

How rapidly the TIC market will continue to embrace technology is still unclear. It is up to all of us to continue to communicate its benefits. A concerted effort to move forward will serve to cement our role as a progressive industry that embraces change and opportunity. As a wise man once said, “Either you evolve or you go extinct.”

Chad Apurav is lead product developer for Versentia, Inc. (www. versentia.com), a New York City-based software company focusing on the TIC market that has recently added verticaltransportation companies to its client list. Apurav’s expertise is in the Microsoft .NET framework. He earned his bachelor’s degree from North Dakota State University and his master’s in Information Systems from Stevens Institute of Technology.

Focus Topic: Remote Monitoring & Maintenance

Elevator & Escalator Maintenance for Building Managers, 2nd Edition

by ELEVATOR WORLD

While the primary responsibility for maintaining the vertical transportation system rests with the maintenance specialists and contractors, there are many aspects of which owners and managers must be aware. This manual has been developed to explore the responsibilities of building owners and managers, as well as maintenance providers, in an effort to provide guidance in establishing an adequate maintenance program.

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Elevator Maintenance Manual & Handbook Set

by Zack McCain

An in-depth guide designed for the service technician that covers elevator maintenance programs and practices as related to electric and hydraulic elevators, and escalators and moving walks. This publication is a comprehensive how-to guide that can be used for training classes or home study. In addition to technical material, the manual presents topics such as: Public Relations, Maintenance Safety, Maintenance Control and Trouble Shooting.

The Maintenance Field Handbook is a pocket-sized companion to the Maintenance Manual designed for the service mechanic to take into the field.

Regular: $74.75

Subscriber: $63.54

Maintenance on New Equipment Designs

by John W. Koshak

New installations and designs create greater challenges and risks for elevator personnel. This book provides an overview of this new language, what documentation is required by the code, a general overview of the major manufacturers’ traction equipment, and when maintenance, inspection, testing, adjustment, repair and replacement procedures must be provided.

Regular: $48.75

Subscriber: $41.45

Educational Focus Vol. 1

by ELEVATOR WORLD

A compilation of ELEVATOR WORLD articles, this series covers every aspect of elevator industry equipment. The articles contained in this book have been developed by some of the elevator industry’s most highly respected field technicians and leading technical educators. The authors have presented detailed explanations of how to install, maintain, inspect and troubleshoot equipment. Also included are articles specific to remote monitoring.

Regular: $63.25

Subscriber: $53.76

EVENTS

FIFTH SYMPOSIUM ON LIFT & ESCALATOR TECHNOLOGIES Strong attendance, exceptional papers make for a noteworthy, enjoyable and informative event.

by David Cooper and Richard Peters

Speakers Pat Ryan, Giuseppe De Francesco and Cevat Erdem Imrak offered an excellent mix of theoretical study and practical experience.

I

t is difficult to believe that the 2015 Symposium on Lift & Escalator Technologies, held on September 23-24 at the University of Northampton (UoN) in Northampton, U.K., was the fifth year for the highly successful event. The symposium welcomed a record number of delegates, proving it is among the best global gatherings for the profession.

Delegates from all around the globe and as far afield as the U.S., Germany, the Netherlands, Spain, Italy and Japan topped off an extensive contingent from the U.K., bringing the delegate list to an impressive 133.

John Dean, associate dean of the School of Science and Technology at UoN, opened the event, expressing his delight that the Chartered Institution of Building Services Engineers/UoN partnership continues to result in a popular, internationally known symposium.

Chaired by past chairman of the CIBSE Lifts Group Adam Scott, the first session was on control systems. Scott has become well versed in chairing the opening session, having undertaken the same role in 2014. Wim

Offerhaus presented the opening paper and introduced a new control concept for lifts using a floor warden control system. It will be interesting to see if and how this is adapted as an industry standard.

Elena Gonzรกlez Ruibal and Ignasi Oliver Gonzรกlez followed with a paper analysing escalator accidents using the Barcelona Metro as a comparator. Michael Bottomley followed with insight about mobility scooters and the risks they pose for our industry. Delegates were surprised by the conflicting information contained in standards for this equipment, contributing to a persistent problem.

Presented by Stephen Williams, the final paper of the opening session was about the practical uses of fiberoptic technology to prevent passengers becoming entrapped in escalators, such as by their shoes or clothing.

The delegates retired for coffee before the second session, which was chaired by Rory Smith. This session focused on simulation, and three papers were presented. Smith opened the second session in the 2014 symposium, as well, so a theme was developing!

Stefan Gerstenmeyer opened with a paper about lifts without ropes and posed the fundamental question of how many lift cars and how many shafts are needed. Food for thought, indeed.

Your author Richard Peters and Lutfi Al-Sharif followed with a paper on a systematic methodology for the generation of lift passengers under a Poisson batcharrival process. This started with an interactive display using “victims” from the roomful of delegates. Peters demonstrated the differences in how people arrive at a building. The session was rounded out by Al-Sharif ’s paper “Extracting the Value of the Round Trip Time Under Peak Traffic Conditions from Simulation.” As always, Al-Sharif provided a lively presentation before the delegates broke for the conference photograph and lunch.

After lunch, delegates returned to a session about the past and future of our industry. This session was chaired by Dr. Gina Barney, who represented a break from the pattern of regular chairs. The opening paper was presented by your author David

Cooper, who spoke about three boat lifts in the U.K., ranging from the very old to the very new. Dr. Lee Gray followed with a paper about selling lifts in the late 19th and

Estanis Oyarbide discussed the challenges of energy storage for lifts, and Ben Langham spoke about the optimization of escalator running speed for the London Underground. early 20th centuries. Gray had found many sales leaflets and brochures that included companies in the U.K. calling lifts “elevators.” Now, there’s a subject for discussion! Smith rounded off the session with a discussion about the future of data in our industry, with the Internet as the main driver.

A coffee break gave delegates the opportunity to discuss the papers before returning for the fourth and final session of the day, chaired by Len Halsey. It was a break from the traditional, as a 90-min. workshop was presented by Barney and Cooper, both of whom have acted as expert witnesses in some very high-profile court cases. The workshop included an introduction to civil and criminal procedures by Cooper followed by a look at a number of escalator accidents, causation and results. Barney followed with a similar session about lift accidents. Both presenters are hopeful the industry will learn from such accidents.

On the symposium’s second day, the gala dinner did not disappoint. One of the reasons the event is so popular is the excellent food. Then, it is only a few steps to the bar, where the networking continued!

The first session of day two addressed components. Nick Mellor chaired the session, which concerned the service life of suspension ropes, lift-door modernization and guide-rail fastening systems. Speakers Continued

Symposium delegates experience ThyssenKrupp’s MULTI in the company’s “3D Cave” with the help of 3D glasses. The virtual-reality project was done in partnership with Stuttgart University.

December 2015 • ELEVATOR WORLD

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ABOUT THE 2016 SYMPOSIUM The Sixth Symposium on Lift & Escalator Technologies is planned at Highgate House, Northampton, U.K., on September 21-22, 2016. Those wanting to offer a paper for it should visit www.liftsymposium.org for more information.

The deadline to submit a short abstract is March 31, 2016. Papers from the past five years of the symposium may also be downloaded for free from the website.

Pat Ryan, Giuseppe De Francesco and Cevat Erdem Imrak offered an excellent mix of theoretical study and practical experience.

After the break, delegates returned for a session entitled “Design, Engineering and Engineers,� chaired by Scott. Rafal Kwiatkowski talked about knowledge transfer, giving a U.K. lift-industry example of best practice. Estanis Oyarbide discussed the challenges of energy storage for lifts, and Ben Langham spoke about the optimization of escalator running speed for the London Underground.

Vicente Pacheco concluded the session by proposing ways of improving lift energy efficiency.

The final session, chaired by Peters, addressed ride quality and dynamics. This involved some seriously technical information. Thankfully, the speakers focused on principle, allowing delegates to study the complex mathematics involved at another time.

Thomas Ehrl told delegates about parameters that influence ride quality,

Xabier Arrasate provided lessons about optimum machine design, and Helene Buet discussed the impact of design methods and maintenance policies on escalators. Finally, Seyed Mirhadizadeh demonstrated the simulation of aerodynamic interactions in high-rise lift systems, and RaĂşl Monge introduced a methodology to identify noise and vibration problems related to ride quality.

Jon Adams concluded the symposium by thanking all who contributed papers and everyone who supported the event by participating.

The quality of the papers was exceptional, sparking much discussion during question-and-answer sessions that continued đ&#x;Œ? into the breaks.  

Top: The symposium welcomed a record number of delegates.

Left: Cuisine at the fifth-annual event did not disappoint.

Right: In-depth papers on current issues captivated delegates’ attention.

Pop Culture

Why No Matchbox Elevators?

Niche toy market is largely untapped.

by Daniel Levinson Wilk We pulled up in a rental car, and Andrew asked, “Is that a Dodge Charger?” He was just being polite – he knew damn well the make and model of the car. Andrew is five years old.

As Christmastime rolls around, the lack of elevator toys on the market weighs more heavily than ever.

Andrew can probably identify and name hundreds of cars, because he has hundreds of miniatures in his collection, as do many other children his age. His enthusiasm for automobiles, though slightly more emphatic than that of his peers, is not uncommon. Make something into a toy, and kids will learn. My son is almost three. His latest obsession is to run through the house strumming his chest or a toy ukulele, singing “I Wanna Hold Your Hand,” but he is also obsessed with his smaller assemblage of toy cars. When we left Andrew’s house, Andrew very politely offered my son his own small Dodge Charger; thus the collection grows.

It’s easy to pass on a passion for cars, but what is an elevator-loving parent to do? As Christmastime rolls around, the lack of elevator toys on the market weighs more heavily than ever. There are plenty of kids’ books that feature vertical transportation – Alligator in the Elevator, The Case of the Elevator Duck, Charlie and the Great Glass Elevator, The Elevator Family, Elevator Magic, The Ersatz Elevator and even scenes in classics like Babar (“This is not a toy, Mr. Elephant!”) and Eloise. When I was growing up, Kenner’s Star Wars Death Star Space Station featured a plastic elevator that allowed you to shuttle Luke, Leia, Han and Chewy among the different levels – the toy was a winner, something that guaranteed popularity among other second-graders. Mattel’s Barbie Dreamhouse, with its filigreed elevator running

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up the center of the three-story structure, offered kids a similar experience, but in shades of pink.

Today, you can find these items on eBay, sometimes for hundreds of dollars, although you can also buy the Death Star elevator as a standalone object for eight or nine bucks.

Elevator World, Inc. used to sell a pretty nifty elevator Lego kit, but it was discontinued (and was probably a little too complicated for a five year old; when one looks through back issues of ELEVATOR WORLD that mention it, one gets the sneaking suspicion that most of the Lego elevator enthusiasts were adults). Today, if you

Elevator World once offered a Lego elevator set.

models would showcase models still in development, like maglev elevators and the various iterations of the space elevator.

How would we get these toys developed and into stores?

Established toy companies probably would have little interest in an unproven market. Perhaps elevator firms could be encouraged to release toy versions of each of their new products in small runs, as publicity. Or students in toy-design programs could take on the challenge.

I am lucky to teach at the Fashion Institute of Technology in New York City, which has the top-ranked toy-design program in the world. One of these days, I will walk down the hall and see if I can drum up some interest. But, in the meantime, I welcome anyone to steal this idea and run with it.

One day, Andrew’s father took him to the supermarket, and pointed out a Tesla in the parking lot. The owner of the car heard the exchange and asked Andrew if he’d like to take a closer look.

“No,” said Andrew, “I prefer Bentleys.” By the time my son is five, will he have learned to say, “No, I prefer the Hitachi VFI-II?” I hope so, but I’m not holding my breath.

Daniel Levinson Wilk is associate professor of American History at the Fashion Institute of Technology at the State University of New York (SUNY) in New York City. He has a BA from Amherst College and a PhD from Duke University.

He received the 2010-11 SUNY Chancellor’s Award for Excellence in Teaching.

PA6679-20 Encore:IPC

1/8/09

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Kenner’s Star Wars Death Star Space Station; image from Wikia

want something your kid can touch and manipulate, it will probably be the elevator in the miniature garage where the toy cars are parked.

The Elevator World kit allowed you to design with various arrangements – overhead machine, underslung, corner post, basement drum, hydraulic, roped 1:1 or 2:1, counterweights attached in various places, etc., but it always looked like a stack of Legos. To make a kid like Andrew learn to love elevators, we need Matchbox elevators, Hot Wheels elevators, toys that celebrate the variety of models and designs on the market.

They would need to be a little bigger and more heavily engineered than toy cars – a shaft of a few floors, wiring and a battery to make it run – and with more focus on interiors. Where toy cars focus solely on design, toy elevators would explore variations in both design and engineering. The possibilities are limitless.

Three kinds of toy elevators would be especially exciting.

Historical models could include Elisha Graves Otis’ platform at his Crystal Palace demonstration of 1854, Otis Tuft’s Vertical Screw Lift in the 1859 Fifth Avenue Hotel, beautiful cage elevators and paternosters, Art Deco models. A line of landmark models would feature the special elevator technologies inside the Washington Monument, the Eiffel Tower and the St. Louis Arch. Futuristic

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December 2015 • ELEVATOR WORLD

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Events

VIEEW Meets in Boston

by Ricia Sturgeon-Hendrick photos by John Dimaio On September 28, early in the week of the National Association of Elevator Contractors’ Convention in Boston, the Vertical Initiative for Elevator & Escalator Women (VIEEW) members gathered for a biannual get together.

This meeting was prepared by Grace Greco (Columbia Elevator Products Co. Inc.) and Mary Beeson (Unitec) and focused on the topic “Women and Safety.” Columbia and Unitec sponsored the meeting, providing the snacks and wine, plus favors for all.

The program was full of great hints on how to be safe at home, in your car, at work and when traveling. One that really hit home for your author was that 40% of home robberies are not forced entry – the doors are simply found

(l-r) Leslie and Margaret Malloy (both of Westcoast Innovative Pro Pads) and Gina Valdez (Texacone)

At least 25 women in the industry attended the biannual meeting.

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Left (top to bottom): Black belt Lisa Grimes sets a willing waiter up for a fall; (l-r) Jeanette Likens (Imperial Electric) and Kathy Forgie (KONE); (l-r) Dotty Stanlaske, McDonald, your author and Jackie Mortman (JM Associates/Burnham + Co., a division of HUB International); (l-r) Martha Hulgan, Forgie (KONE) and Lisa Grimes

Right (top to bottom): Hulgan, McDonald and Hiroko Shirakata; (l-r) Sheila Bowers, Ellie Webb and Shelley Jenkins-Coffin (Delaware Elevator)

unlocked. For someone learning to live alone or often traveling alone, there were many great suggestions.

The last part of the program was a demonstration by Lisa Grimes (Vator Accessories, Inc.) on “How to Survive� an attack.

Grimes is a black belt, and she demonstrated her moves on one of our waiters. He was very cooperative in pretending to attack her, but he really didn’t have a chance. She was tough and loud.

Her suggestions when under attack: run and yell “Fire!�; hide; scream and act like a “crazy lady�; and, finally, when all else fails, fight and have a mindset of survival.

The VIEEW always has a great program, but this was an amazing tour de force. It was attended by 25-30 women who đ&#x;Œ? work in the industry.    December 2015 • ELEVATOR WORLD

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Technology

The Meeting of Elevators and Technology A sea change in how the industry transfers data is taking place.

by Richard Taylor Not too long ago, it was “good enough” for elevators to just shuttle people and goods from one floor to another. Those rides had no frills or thrills, but they were safe as they ascended and descended people throughout the bowels of buildings across the world. Elevator components included the necessary basics to accomplish their mission in the vertical-transportation industry. Wires and cables only had to carry power and signals for fans, lights, buttons, phones, doors and parts critical to safe operation. Those days are quickly disappearing.

The migration of modern technology into the elevator cab began with security. The need arose to monitor the happenings inside the elevator cab. This was (and still is, in many cases) done through closed-circuit TV (CCTV). CCTV cameras posed as a deterrent for vandalism and even more serious crimes within the confines of the elevator cab. Along with CCTV came access control and card readers, which can control where people are allowed to go throughout the building. The signals for these forms of security and technology were able to travel along coaxial cable or shielded twisted pair within the traveling cables that run from the machine room to the elevator cab. In summary, as datatransmission requirements evolve, these traditional cable components are challenged to meet the requirements.

In the past decade, we have seen a vast and fast advance in technology. We are requiring more and more data to be transferred to and from the car. These data signals are carrying wireless internet video, voice, security and control instructions, just to name a few. The birth of cables rated in categories ushered in the ability to carry much broader bandwidths and support greater data transfer rates. These cables are constructed to carry the greater bandwidths at greater speeds. Their construction, however, is also their downfall.

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Rated Cables Let’s look at Category 6 cables (Cat6) for a moment. These can support 10-gigabit ethernet (10 GBe) and are rated up to 100 m (328 ft.) in ideal conditions. However, there is no such thing as “ideal conditions” in an elevator system. There will always be lights, motors, wires carrying current to outlets and inherent installation obstructions in any installation. These cables are also prone to crosstalk. This is the condition of signals bleeding from one pair to the other. In fact, in a good installation environment, Cat6 can be limited to as little as 36 m (120 ft.). Now, imagine rated cables in a traveling cable for elevators: current-carrying conductors supplying power to motors, lights, fans, phones, buttons and whatever else needs power in the cab, along with movement of the cable up and down the shaft. Combine all this, and there are now multiple sources of electromagnetic interference (EMI) and/or radio-frequency interference (RFI). These interferences are caused when conductors move through the magnetic or electric fields of adjacent conductors. EMI and RFI cause signal distortion and degradation.

Not only are rated cables not recommended for use in traveling cables, they are generally not allowed in that capacity in North America by the National Electrical Code (NEC). The code states that nothing smaller than 20 AWG can be used in elevator traveling cables. Most rated cables are 22 AWG or smaller.

Fiber Optic Cable The growing need for data transmission in the elevator traveling cable can easily be handled by a thin strand of glass. This glass is known as fiber optic cable. Though it is glass, fiber is more flexible than copper. It is also much lighter and can carry many times more data. EMI has no effect on fiber, which is allowed to be used in

elevator traveling cable. Draka Elevator Products has been putting fiber optic components in its traveling and hoistway cables for more than 20 years with zero reported failures.

The fiber used in elevator cables is not the same as that found in average telephone wiring. The outer jacket is a little more robust to protect the inner components during the movement of the traveling cable as the elevator cab makes its journey.

The core is the pure-glass portion in the center of the fiber optic strand. This is the

area through which the light signals travel.

Covering the core is the cladding. This coating is 125-µm thick and helps to contain the light signals to the core. Next is the ultraviolet-cured buffer. This coating improves the strength and handling capabilities of the fiber member. The tight buffer provides a tight protective (typically polyvinyl chloride) coating on the fiber that also helps with flexibility. Aramid fiber (from which bulletproof vests are made) is used in the next layer as added protection and serves as a strength member. Finally, the outer jacket, also known as the loose buffer, keeps the fiber package neat.

Types

Fiber optic elevator cable construction

There are two primary types of fiber: single mode (SM) and multi mode (MM). SM has the

smallest core of the group, commonly referred to as 9/125 µm. This means it has a core that is 8.3-10 µm in diameter and a cladding that is 125µm in diameter. SM gives the user a higher transmission rate and up to 50 times the distance than MM, but it costs more. SM requires a light source with a very narrow spectral width (basically a laser). The equipment used to transmit, receive and convert the signals of SM fiber will be the primary source of the increased cost.

MM’s most common core sizes are 50 and 62.5 µm with a cladding of 125µm.

50/125µm is becoming the most popular MM fiber. MM’s larger core allows for multiple paths of light propagation, as opposed to the single path through SM. This has its advantages and disadvantages.

The greatest advantage is much lower equipment cost. The disadvantage is a bit less transmission distance than SM. To determine which type of fiber is needed for a certain application, these questions need to be answered: How tall is the building? How long is the traveling cable? What is going to be transferred on Continued

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the fiber? Is wireless internet being provided to the car (common in healthcare applications)? Will security devices such as cameras and card readers need the stability that fiber offers in traveling cables? Will TV monitors be provided in the cab? Advances have been made that allow control of signal functions, such as buttons and phones, to be done over fiber.

For older types of optical MM (OM), with designations OM1 and OM2, LEDs are used as a light source. The problem with using an LED to create the light pulses necessary for transmission, however, is that they are limited to how fast they can turn on and off. To overcome these limitations, laser optimized multi‐ mode fiber (LOMMF) was developed (OM3 and OM4). As mentioned previously, laser equipment for fiber transmission can be costly. To dodge this cost, the vertical‐cavity surface‐emitting laser (VCSEL) was developed. The VCSEL is a semiconductor-based laser diode that emits a highly efficient optical beam. VCSELs allow the LOMMF to transfer much more data at much higher rates over longer distances. In summary, for most elevator applications, MM fiber is sufficient for use. Table 1 shows that it is possible to transmit 10 GB over OM3 at a range of 300 m (980 ft.). This table also shows the link length of different LAN applications.

SC connector

The SC connector is a non‐optical disconnect connector with a 2.5-mm pre‐radiused zirconia ferrule. Available in simplex and duplex styles, this connector features a push/pull connection design for quick patching of cables into rack or wall mounts.

LC connector

The LC connector, licensed by Lucent Technologies, provides a pull‐proof design and small size perfect for high‐density applications. Available in simplex or duplex versions, the LC connector is

provided with a 1.25-mm zirconia ferrule.

The LC also incorporates a unique latching mechanism for stability in system rack mounts. Its compact size, ease of installation and reliability is quickly making it the connector of choice.

Termination Styles Heat cure epoxy and polish was the original fiber‐optic termination, which is still popular with high‐volume installation or factory assembly houses due to its low cost, low loss, and dependability. This style is typically too cumbersome for field use, and unless done in a controlled environment, the yield will be low. It also requires the most supervised skills training, especially for polishing.

Easy-cure epoxy and polish (hot‐melt, anaerobic, etc.) is popular with contractors accustomed to this type of termination. While field installable and

Table 1

Connections There must be a means of connecting this tiny piece of glass to the transmission equipment or devices at each end. This is where we will talk about some of the connectors used in the industry.

ST connector

The ST connector utilizes a bayonet twist‐lock connection with a 2.5-mm ferrule. Available in SM and MM, the ST connector features reliable and durable field installation. This connector is under spring tension to maintain connection. If the cable gets tugged, it may cause optical disconnect.

Continued

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relatively low cost, low loss, dependable and stable in most environments except those experiencing very hot temperatures, they still require polishing, offer less than 100% yield and are relatively time consuming.

No‐epoxy/no‐polish connectors (pre-polished connectors with mechanical splice) are the fastest and easiest to install, making it a popular choice for anyone who needs to terminate optical fiber in the field. Latest advancements in this type of connector have improved yield, and little or no training is required. The downside is that these connectors are relatively expensive, and although no‐epoxy/no‐ polish connectors are dependable, factory fusion splices are more robust.

Proprietary tooling is required, and there is the possibility of back reflection issues with some SM applications.

Fusion splice connectors (no‐epoxy/ no‐polish/fusion splice) are popular with telecommunications companies and the military due to the fact that their performance is as good as a factory pre‐

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terminated connectors with very low back reflection. The equipment that makes these connections is very easy to operate and can be learned in a very short time.

Once someone is comfortable with the equipment, handling the fiber and using the tools, connections can be made in under a minute. Due to the reliability of these connections, they are the most recommended for the elevator industry.

Transmission Equipment We use a data converter at each end of the fiber to convert from electrical signals to light signals or vice‐versa. These data converters provide the interface between fiber optics and electronics. As mentioned previously, multiple devices can be run over fiber. Keep in mind that two-way communications are desired or required in most cases.

Draka has invested in the equipment and training to make fusion connections.

We now have the ability to train the field in this type of fiber termination. We can offer this training in a classroom

environment and make it available for elevator mechanics to get their required training credits. Draka also offers fiber optic tools, equipment and data converters.

Richard Taylor is the applications engineer for Draka Elevator Products and has been with the company for 15 years. He has worked in the Maintenance Group within the manufacturing facility for 10 of those years before being promoted to his current position. Taylor got his start in electronics and troubleshooting as an aerospace radar technician in the U.S. Air Force. He works with maintenance, modernization and installation groups to assist with the installation of products supplied by Draka. He also provides support with product R&D and troubleshooting, and trains in fusion splice termination of fiber optic cables.

Events

Liftronic Celebrates 30 Years Australia’s largest independent hosts elegant soirée to thank employees, clients and colleagues.

by Joanne Fell The family, consisting of Vladimir Debelak, Liftronic Pty. Ltd., headquartered in Sydney, celebrated 30 years in business with an elegant his pregnant wife, a one-year-old Milan, and soirée at L’aqua Cockle Bay in Sydney Harbor on Vladimir Debelak’s mother and three younger October 1. Approximately 120 guests enjoyed brothers, settled in Melbourne, Australia, in cocktails and a three-course dinner featuring 1963. With several years of lift-industry delicacies such as lamb, scallops and shortcake experience under his belt, Vladimir Debelak and made with mango and raspberry. The guest list other shareholders launched Precision Elevators included longtime clients, suppliers, builders, in 1970. It became the largest and most developers, property managers and industry successful independent of its time, and was sold consultants. Managing Director and CEO Milan in 1984.

Debelak gave a speech detailing Milan Debelak and Kevin the history of the company, Addison worked for the new which traces its roots to 1921 In the last 24 owners at Precision for several Egypt. He stated: hours, nearly seven years but missed the autonomy of “My father’s father, Milan being part of an independent, Debelak, Sr., established with million people have Australian-owned company. So, his brother-in-law the been carried in our in 1985, they struck out on their Alexandria Lift Co., and our own with Liftronic. family’s path of three lifts and on our generations in business and the The company has been going escalators.

Addison family’s two strong ever since, and some of its generations in business began employees have been there since in this truly exciting industry. the beginning. Liftronic produces — Milan Debelak ”In 1952, big changes were a diverse array of lifts, from afoot in Egypt. King Farouk dumbwaiters to high-rise to vehicle lifts and was ousted, and Gamal Abdel Nasser took those for public-transportation systems. Milan control of the country, nationalizing businesses Debelak told the crowd that Liftronic stands out and expelling foreigners. Our family’s origins for its tenacity and passion, leadership and are Slovene/Yugoslavian, areas that were once integrity, growth and investment, and part of Austria, so our time in Egypt was transformation and renewal. limited. Shortly after Nasser took control, my Liftronic’s ability to engineer bespoke grandfather became seriously ill and entrusted solutions shows its engineering strength. Its staff the company to his eldest son, Vladimir, at the has a depth of knowledge backed by a strong ripe old age of 20. The company continued to financial standing, which allows it to grow its grow until, due to the political situation, we service base organically and take on and service had to leave Egypt, and everything we had, units from third-party suppliers. It is this behind.”

“

”

Continued

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S&B R E V I S TA

SUBIR & BAJAR ACCESO DIRECTO A AMÉRICA LATINA Shortcut to Latin America

En sociedad con Elevator World In association with Elevator World

www.camaradeascensores.com.ar www.elevatorworld.com

Liftronic Managing Director Milan Debelak speaks to the crowd during the 30th-anniversary celebration.

flexibility, Milan Debelak states, that will allow the company to prosper in the future. He stated: “Our last 30 years has delivered many, many highlights and achievements, some you may know, but I wish to share the following with you. Liftronic has installed close to 3,000 lifts and escalators, paid more than AUS210 million in wages, employed a workforce that has worked a total of more than three million hours, employed more than 600 people and trained more than 100 apprentices. The employment number may seem small, but this is due to our low churn and high retention rate. We are one of the largest, if not the largest, supplier of vertical-transportation infrastructure in Australia. In the last 24 hours, nearly seven million people have been carried in our lifts and on our escalators.

I cannot even begin to calculate what this would be over the last 30 years, although it has many, many zeroes. We have come a long way in the last 30 years.”

Australian entertainer and broadcaster James O’Loghlin served as master of ceremonies, and musical entertainment was provided by a four-piece jazz and blues band. A highlight of the evening was when employees presented the three directors, Milan and Vladimir Debelak and Kevin Addison, with Tiffany & Co. cufflinks engraved with the company logo and anniversary dates of 1985–2015.

Joanne Fell is service contracts manager at Liftronic. She has been with the company for nearly 20 years.

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As of October 31, 2015 UNITED STATES INVESTOR NEII - National Elevator Industry, Inc. PARTNER IF P&C Insurance Company, Ltd. KONE, Inc. National Association of Elevator Contractors NAESA International Schindler Elevator Corporation ASSOCIATE Elevator World, Inc. GAL /Hollister Whitney Otis Elevator Company SPONSOR Atlantic Elevator Service Elevator U Inc. International Association of Elevator Consultants (IAEC) Mitsubishi Electric & Electronics USA, Inc. SUSTAINER Aon C. E. Electronics, Inc. Canton Elevator, Inc. Gorman Company, Inc. Richard A. Gregory Ricia Hendrick Innovation Industries, Inc. IUEC Local 1 - New York, NY Maxton Manufacturing Company McGlynn, Hays & Co., Inc. Stanley Elevator Company, Inc. The Allstate Foundation Wurtec Elevator Products & Services, Inc DONOR CED Elevator Supply Courion Industries Country Home Elevator & Stair Lifts Donnelly & Associates, Inc. ELCON Enterprises, Inc. Electrodyn Systems Ltd. Integrated Display Systems, Inc. International Union Of Elevator Constructors J.M. Associates/Burnham + Company, A Division of Hub International Northeast Lift Business Advisors Inc. Magnetek Inc. Jackie Mortman & Jean Pierre St. Louis

Motion Control Engineering NAESA Eastern Region National Elevator Cab & Door Corporation Omni Elevator Company Performance Elevator Consulting, LLC Quality Elevator Company, Inc. Teresa Witham PATRON Avery Elevator Corporation Bill & Margaret Boppert Cardelli Lanfear, PC CEDES Corporation of America Claddagh Electronics Ltd. Colley Elevator David Cooper Country Home Elevators & Stair Lifts LLC D. A. Matot, Inc. Davis L. Turner & Associates, LLC Delaware Elevator Company Dieter Consulting Services, Inc. Downey-Goodlein Elevator Corporation Draper Elevator Cab Company, Inc. DTM Drafting & Consulting Services, Inc. William Dutra Elevator Advisors International, Inc. Elevator Equipment Corporation Elevator Motors Corporation (EMCO) Elevator Riders Riding Club EMR Elevator, Inc. Great Lakes Elevator Service, Inc. Gunderlin Ltd., Inc. Gustav Wolf Wire Rope H&H Industrial Motor Services HKA Elevator Consulting, Inc. Hopkins Illinois Elevator Company Industrial/Commercial Elevator IUEC Local 10 - Washington, DC IUEC Local 11 - Cincinnati, OH IUEC Local 132 - Madison, WI IUEC Local 133 - Austin, TX IUEC Local 25 - Denver, CO IUEC Local 32 - Atlanta, GA IUEC Local 36 - Detroit, MI IUEC Local 41 - Springfield, MA IUEC Local 49 - Jacksonville, FL IUEC Local 5 - Philadelphia, PA IUEC Local 8 - San Francisco, CA Jersey Elevator Company, Inc. LEC Consulting & Inspection Group, Inc. Mac Metals Incorporated MAN-D-TEC, Inc. Norman Martin

William McLean MMH & Associates Elevator Consulting NAESA Western Region Fred Newman Chris Nowakowski Howard Nugent Parts Specialists, Inc. Penn City Elevator Company PFlow Industries, Inc. Pincus Elevator Company, Inc. Pine State Elevator Company Precision Elevator Corporation Reynolds & Reynolds Electronics, Inc. Richard E. Baxter & Associates, LLC Steve and Mary Robbins Elinor Seifried Southern ElevatorCompany Inc. Star Elevator, Inc. Charles Stepp Sterling Elevator Consultants, LLC Steve Greene & Associates Texacone Thompson Elevator Inspection Service, Inc Vertical Maintenance & Repair, Inc. Walsh Associates Ltd. Westcoast Elevator Pads Harwood Wright FRIEND John Fruin Royalties William C. Sturgeon Royalties

CANADA SPONSOR

AEDARSA GAL Canada Elevator Products Corporation Technical Standards & Safety Authority DONOR

Delta Elevator Co. Ltd. IUEC Local 130 - Calgary, AB Riverside Elevators, Inc. Schindler Elevator PATRON

Ascenseurs Lumar, Inc. Custom Elevators Interiors Steve Husband Mongrain Vertical Transport, Inc. Alison Whittaker

The Elevator Escalator Safety Foundation is very grateful for the continued support of our donors and friends in the industry through 2015 Annual Membership Campaign, our 2015 special events and those who contributed to our Safe T Rider Rebranding campaign. Special thanks to our friends at Elevator World for their donation of advertising space for this recognition and on a monthly basis.

SPECIAL EVENT INCOME 2015 Chicago Cruise Sponsors DIAMOND Formula Systems North America PLATINUM Adams Elevator Company G.A.L./Hollister Whitney GOLD Tri-Tronics SILVER AFD Industries, Inc. Canton Elevator Dupar EMS Group H&H Industrial Group MEI Total Elevator Solutions Peelle Vertitron Midwest TV SPONSOR C.J. Anderson & Company NAEC Reveal Event Sponsors Boston REVEAL Sponsors Elevator Conference of New York (ECNY) International Association of Elevator Consultants (IAEC) Platinum Sponsor GAL/Hollister Whitney Gold Sponsor Peelle

Silver Sponsors Canton Elevator, Inc. Innovation Industries PTL Equipment Bronze Sponsors Courion Industries Elevator Controls Corporation EHC Global Maxton Manufacturing Company MEI-Total Elevator Solutions Friends Draka Elevator Products, Inc. Elevator World, Inc. Vator Accessories, Inc Vertitron Virginia Controls, Inc. Toronto Cruise Sponsors Platinum Adams Elevator Equipment Company AVT Manufacturing GAL Canada Wurtec Elevator Products & Services, Inc Gold Alcor Elevator Ltd. EHC Global K Elvator Cabs Rapley & Company Silver Elator Formula Systems North America Premier Elevator Inc

Bronze Solucore Inc

Pop Joe Golf Tournament Sponsors AFD Industries Canton Elevator Centennial Elevator EMS Group GAL/Hollister Whitney Innovation/Monitor National Cab & Fixtures Peelle Annual Membership Meeting Sponsors AEDARSA Allstate-Rob Merlo Draka/Prysmian Group Elevator World Great Lakes Elevator MEI Peelle PTL Equipment

SAFE-T RIDER REBRANDING SPONSORS

Donor C.J. Anderson John Koshak, Elevator Safety Specialist MMH Consulting (Martha Hulgan) Pearlweave Safety Netting Terry Stepp Patron Colley Elevator Premier Elevator Steve & Mary Robbins Friend Matt Rupp

WORKPLACE CAMPAIGN Investors ThyssenKrupp-Georgia Donor ThyssenKrupp - Tennessee KONE Elevator World

Investors William C. Sturgeon Fund Partner Ricia Hendrick, In Memory of William C. Sturgeon Robert Denniston Sustainer Elevator Association of Florida Elevator Safety Inspectors ThyssenKrupp WURTEC

FOR INFORMATION ON HOW YOU CAN HELP THE ELEVATOR ESCALATOR SAFETY FOUNDATION’S MISSION, CALL (800) 949-6442 OR VISIT OUR WEBSITES AT: WWW.EESF.ORG & WWW.EESFC.ORG

Reviews

Elevators 101 by Zack McCain Now in its third edition, Elevators 101 continues to be an Elevator World best seller.

by Hanno van der Bijl “My boss told me last week that I have the responsibility for all of our elevators.” This indirect plea for help has often been repeated to Zack McCain, prompting him to write a basic introduction to elevators. First published by Elevator World, Inc. in 2004, Elevators 101 serves to provide a resource for managers, persons new to the industry and those in the industry who could use a ready reference to identify equipment and the requirements in various codes and standards.

Running 127 pages, Elevators 101 includes a helpful list of common elevator terms, an introduction to codes and publications and a chapter on escalators and moving walks. The bulk of the book provides information on elevators, including types of elevators; driving machines; control systems, operation and drives; machine spaces, hoistways and pits along with their accompanying equipment; and doors and gates. New to the third edition, information is included on fire-service access elevators, occupant-evacuation elevators, updates on references and a discussion on varying the speed of escalators and moving walks.

McCain says he has “strived to provide the reader with an unbiased presentation of equipment functions, terminology and sources for requirements for various categories of equipment.” He uses it himself to look up information on specific equipment or the location of a requirement.

Writing the book was not an easy task.

McCain says: “Back in the 1960s, when I had facilitymanagement responsibilities, I started trying to learn the basics of elevators and escalators.

There was little to no information available,

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and those working in the field either did not know much or were not willing to share what they knew.”

So, when he set about writing, he says he imagined himself in the position of needing to know the basics of elevators. He discussed this project with many people in the industry to get their help and suggestions, including Richard Baxter of Baxter Elevator; Jim Coaker of Coaker

Interview with Zack McCain (ZM) EW: How have you seen the elevator industry change over your lifetime?

ZM: The industry as a whole has grown to have a global interest. In the late 1960s and early 1970s, the major manufacturers were U.S. or Canadian based. But now, even the U.S.-based companies have large interests throughout the world. The U.S. and Canadian codes were harmonized in the early part of this century, leading to improvement for both standards.

The introduction of electronics in controls and drives has improved equipment and changed maintenance requirements. Computer-aided design has improved design and reduced component size. Both of these have opened the door for new innovations such as machineroom-less elevators, and improved evaluation and performance standards. On the whole, the industry is more open to change than it was in the 1960s and 1970s.

EW: What has been one of the highlights of your career?

ZM: Participating in the American Society of Mechanical Engineers (ASME) Code activities and teaching classes on elevators for ASME professional development – both of these have been satisfying and rewarding. I have made many friends and met many interesting people in the process. These projects and relationships have led to many other areas such as working with Elevator World, the National Association of Elevator Contractors and the International Association of Elevator Consultants, just to mention a few.

EW: What challenges have you faced over the years?

How did you overcome them?

ZM: Over the years, I have experienced many failures and disappointments. I have learned not to dwell on them but to move on. I recently read a quote from Henry Ford, “Whether you think you can, or you think you can’t – you’re right.� This is a reminder that you should never let failures and disappointments stop you from trying.

EW: What is your advice for young elevator technicians in the industry?

ZM: The elevator industry performs a vital service to businesses and industries throughout the world. It is rewarding work, both financially and in terms of job satisfaction. Technicians have a responsibility to perform the best they can to ensure the equipment is safe and reliable, and should be prepared to continue learning and improving throughout their career.

Zack McCain (center) with (l-r) Louis Bialy and John Koshak at a recent ASME A17 code meeting in Oklahoma City

& Co., P.C.; Edward Donoghue of Edward A. Donoghue Associates; Robert B. Peelle, Jr. of The Peelle Co.; Albert Saxer of Otis; Robert Seymour of Robert L. Seymour & Associates, Inc.; and many others. His diligence has been a boon to many in the vertical-transportation industry. đ&#x;Œ?

Elevators 101 is available from www.elevatorbooks.com.  

Schumacher

Elevator Company

With nearly 80 years of experience, Schumacher Elevator Company individually engineers both standard and custom elevator designs, meeting the needs of customers worldwide.

December 2015 • ELEVATOR WORLD

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Product Spotlight

Solutions to Improve Service, Performance Several remote-monitoring devices are joined by problem-solving components.

❮ Smart, Connected Seismic System

Adams Elevator Equipment Co. has introduced its new Smart Seismic System. The ASME 17.5, CSA B44.1 and UL 508A compliant monitoring system uses the latest micro-electro-mechanical systems sensor technology and a 32-bit processor for intensive digital signal processing algorithms, detecting seismic events and filtering out nuisance vibrations. The system then provides signals to the elevator controller with both latching and non-latching relay contact output with normally open and normally closed configurations. In addition to a manual reset button of the latching relay, provisions also include an input for a remote-mounted reset button.

The system also includes a water sensor to be mounted in the elevator pit.

A corresponding output is available to trigger an alarm to alert personnel in the event of water accumulating in the pit. Additionally, an Ethernet connector in the device allows communication via the Internet. The system can be programmed to send emails to predetermined recipient(s) when a seismic event is detected, the water alarm is activated, a fault is detected during self-diagnostics and/or the backup battery voltage is low. www.adamselevator.com

❮

Remote-Monitoring Platform and Controller

MP Lifts has launched the sigma4lifts remote-monitoring platform and MPecoGO controller in 29 European countries. The Web-based platform was developed with the University of Seville and Telefónica. Although it can operate with any controller, sigma4lifts is especially powerful when used with MPecoGO, states MP Lifts. Using the platform and controller, a technician can access the main controller’s boards from any Internet-connected device, monitor lift performance, remotely change firmware and customize car displays. It alerts the technician in real time to errors and significant events affecting operation. Data is encrypted through a protected network. New user profiles for technicians may be added, and accounts may be customized to provide access to particular groups of lifts. MP Lifts maintains the system improves safety, operation quality, productivity and service life. www.mplifts.com Continued

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The March 2016 issue of ELEVATOR WORLD will include a special section focusing on Turkey. Turkey boasts the 17th largest economy in the world, produces more than 20,000 elevator units per year and anticipates a fiveyear growth rate of 10%, which exceeds global averages. This unique issue will highlight top companies and professionals in the country, while including an in-depth look at the current state, and future outlook, of the Turkish elevator market. In addition, editorial that focuses on market trends, and information on current and future major building projects will also be included.

Print distribution to all major elevator: • Suppliers • Contractors • Manufacturers • Consultants 1,000 bonus print copies will be distributed at: • INELEX Expo 2016 – Istanbul (Apr. 14-17) • Eurasia Lift Expo 2016 – Istanbul (Apr. 20-23)

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Bonus digital distribution: • Emailed to 22,000+ industry professionals within Turkey and worldwide • Posted in digital format at elevatorworld.com and elevatorworld.com.tr, visited by 70,000+ industry members monthly.

To contribute articles or share ideas for this issue, contact: Angie Baldwin

+1.251.479.4514, Ext. 30 editorial@elevatorworld.com

Visit us online at: elevatorworld.com and elevatorworld.com.tr

❮

Enhanced Elevator Analysis and Monitoring Tester

Qameleon has released the Elevator AnalyticsTM EA7s elevator analysis and monitoring tool.

International Organization for Standardization-level ride quality and noise parameters are now among its performance measurements. Qameleon also added automatically generated, customized reports for companies to share with customers. Designed with inspectors, consultants, mechanics and building owners in mind, EA7s may be used “with a laptop or tablet to automatically create a complete evaluation of an elevator’s operation, for every trip it takes.” Setup takes minutes, and it can be used to troubleshoot problems, perform pre-modernization evaluations or document regular inspections. Rich Madarasz of Qameleon says the EA7s represents a significant change from EA7 (ELEVATOR WORLD, October 2014), since it adds capabilities of other instruments to the original tool. www.qameleon.com

❮

Plastic Pulleys

Touch-Activated Wall Switch

The UV and age-resistant deflection rollers are shipped in this color and can be used at temperatures of -4 to +140ºF.

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❮

Schwartz Technical Plastics offers OPTAMID® pulleys in various designs and sizes, for either traction or roped-hydraulic elevators. The products can be used as deflection sheaves, counterweight sheaves or sheaves in double-wrap systems. Calling it “the first roller molded from plastic,” the company states the light part is simple to install and gentle with ropes due to the properties of its material. It also claims an extension of rope life by 1.8 times, compared to that of steel rollers. Ride comfort is also said to increase, due to the plastic absorbing the vibrations of the ropes and, therefore, the elevator car. For the U.S. market, the deflection rollers are certified to be used without restrictions in elevators. www.schwartz-plastic.eu/en/home.html

The Larco HandiTap touch-activated accessible wall switch is 4 in. wide and available in 36- or 9-in. lengths, allowing it to be easily tapped by a wheelchair, gurney or hip at any height level. It features a vertical, rounded design and anodized aluminum finish. The wall switch is intended for easy installation in either interior or exterior locations. It was primarily designed for elevators, healthcare facilities, universities, physician’s offices, rehabilitation centers, restrooms and restaurants. The 36-in.-long wall switch replaces high/low switch mechanisms. www.larco.com

â?Ž

Car Door Restrictor/Interlock

Elevator Dynamics LLC, a new startup company in southern Florida, has released a bolt-on solution to comply with car-door interlock requirements of the 2013 ASME code. Called DoorClamp™, the product is “of electrical means and [works] in unison with door restriction,â€? as required. The patent-pending design of the product is a result of five years’ work and can be installed by one person. Electronic coils or batteries are not required, with only one flag per hoistway door. There is also no need for extra brackets on the fascia or follow-up adjustments. đ&#x;Œ? www.doorclamp.com  

How the DoorClamp works

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• Brushes, brush holders, springs etc.

• Gearless Field and Brake Coils • Surplus & exchange motors • Motor rewind/repairs • MG Set rewind/repairs • Armature rewind/repairs • Sheave new and repairs • Encoder retrofit kits

Lift Business Advisors, Inc. Has successfully represented the sellers of more than 50 elevator contractors and suppliers of various sizes in the elevator industry to a broad range of acquiring companies since 1998.

If you are considering the sale of your business, please contact Mark Walters or Jeff Eaton at Lift Business Advisors, Inc. for a confidential discussion and complimentary ballpark valuation.

Lift Business Advisors, Inc. 17524 Southeast 45th Street Bellevue, WA 98006 Tel (425) 373 – 5421 – Mark Tel (925) 984 –0019 - Jeff www.liftbusiness.com mwalters@liftbusiness.com jeff.eaton@liftbusiness.com

GENERAL ELEVATOR PARTS INC. 1-800-848-3329 or (773) 491-1927 Fax: 1-800-578-6349 or (773) 463-2827 Otis, Westinghouse, Dover, Imperial, etc.

BUY AND SELL NEW AND USED ELEVATOR EQUIPMENT

Emergency Top Exit Switches

Rotors – IMO Pumps Armatures – Door Motors ■ Machine Parts – Controls ■ Generators ✓ Obsolete’s Largest Supply ■ ■

gegelu@comcast.net Networking your inventory is like fishing.

Just send over your list and we will hook you up!

WANTED OTIS TURTLE BACK longneck and shortneck hoist motors, size 1 1/2, 2 1/2, 3 1/2, 4 1/2, 5 1/2, etc. OTIS wound rotors type 1ac, 2ac, 3ac, 5ac, 7 1/2ac, etc. OTIS 63g, and all other dc hoist motor leg mount and flange mount. WESTINGHOUSE dc hoist, flange mount frame 63a, 93 and 93.5.

See our website at www.elevatorexchange.com

630-876-8370 www.vatoraccerssories.com

PRECISION ESCALATOR PRODUCTS YOUR ESCALATOR SUPER STORE

Replacement

1-800-233-0838

WWW.PRECISIONESCALATOR.COM

Power Units Fast Shipments

National Sales Office: Phone: 443.497.0155 Fax: 507.389.4569 Visit www.DelawareElevator.com for 3D Virtual of PU & RFQ Forms

WE CAN REBUILD, REBURBISH, OR REPLACE, YOUR LARGE ESCALATOR COMPONENTS !

147 N. MICHIGAN AVE. KENILWORTH, NJ 07033 800-233-0838 FAX : 908-259-9013

WAGNER DRILL RIG & ELEVATOR EQUIPMENT FOR SALE Machines, generators, etc.

Call: (775) 323-2323 Fax: (775) 323-3694 Email: erosaia@aies.net www:silverstateeelevator.com December 2015 • ELEVATOR WORLD

133

Classified Section CODE DATA PLATES INSPECTION TAGS and other CODE REQUIRED PLATES, TAGS AND SIGNS ■

■

■ ■

Custom Plates made for Alterations and for all types of Modernizations Complete Research Service is included where necessary Standard Plates are kept in Stock High Quality Metal Plates and Tags Visit our updated website: http://www.codedataplate.com Phone: (281) 257-0516 Fax: (281) 257-0657

ESCALATOR COMB IMPACT & SKIRT IMPACT TOOL Tools for checking code required vertical & horizontal force for Setting Comb & Skirt Switches.

They will also check distance at proper pressure to steps from skirts as required by A17.1 code.

The tools are furnished in a Pelican Case with wheels for easy transport.

For more information contact

dale@daletolar.com

Code Ref: A17.1-6.1.3.3.6 A17.1-6.1.6.3.6 A17.1-6.1.6.3.13 A17.1-8.11.4.2.20 As described in A17.2-7.17.2(b)(1 thru 8)

Elevator & Escalator Replacement Parts and Equipment

Wire Rope Cleaner with Lubricator iamsport Wi Will rer op by d

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Eliminates the need to clean and lubricate wire ropes manually saving labor costs and down time of equipment.

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14639 Short St. • Posen, IL 60469 www.partsspecialistsinc.com partspec@flash.net PHONE: (708) 371-2444 FAX: (708) 371-2477

EMAIL:

JACKIT® LINER • DEFLECTION PULLEYS • PVC PLUGS • WEAR COMPONENTS • FIRE RATED CAB MATERIALS • ACRYLIC, POLYCARBONATE, KYDEX® • AND MORE!

FABRICATION CAPABILITIES*** CONTACT:

STEPHEN BIONDY 211 SINCLAIR RD., BRISTOL, PA. 19007 PHONE. 215.785.1114 • CELL: 484.639.4429 FAX: 215-785-3776 • TOLL FREE: 800.873.8406

134

www.elevatorworld.com • December 2015

Advertisers Index Bella Elevator LLC....................................................................97

SUBIR & BAJAR.......................................................................121

Brugg Wire Rope, LLC..............................................................7

Torin Drive International....................................................59

C.E. Electronics, Inc........................................................24, 61

Unitec Parts Co.........................................................................49

Canton Elevator, Inc..............................................................91

Vertical Express........................................................................33

CGI Northeast, Inc..................................................................30

Virgo Communications & Exhibitions

China Elevator Magazine................................................119

Columbia Elevator Products Co., Inc.......25,26,27,28

World Electronics....................................................................46

Draka Elevator Products..................... Cover 3, Cover 4

Wurtec, Inc.............................................................................3, 57

Elevator Equipment Corporation (EECO)..............115

Zhejiang Xizi Forward Electrical

Elevator Escalator Safety Foundation........... 124, 125

Pvt. Ltd............................................................................117

LD

ELEVAT OR WOR

Smartrise Engineering, Inc...................................................9

ER 2015

Avire Limited................................................................................5

So do over 36,000 other elevator industry professionals!

Include your company, product or service in an upcoming issue of ELEVATOR WORLD.

NOVEMB

SJEC Corporation....................................................................35

ELEVATOR WORLD

Alps Wire Rope Corporation............................................93

OCTOBER 2015

Shanghai Gie Em Co. Ltd...................................................63

LD OR WOR ELEVAT

Alberto Sassi S.P.A...................................................................85

See This?

2015

Sematic S.p.a..................................................................Cover 2

BER SEPTEM

Adams Elevator Equipment Company......................21

Machinery, Ltd..............................................................55

Elevator Motors/Materials Corp..................................122 Eurasia Lift...................................................................................95

Elevator World Products

FieldBoss......................................................................................56

Focus Topic Books Available.........................................105

February Issue:

G.A.L. Manufacturing Corporation...............................15

Continuing Education Courses...................................123

GEN Elektromekanik San. ve Tic. Ltd. Sti...................19

Turkey Special Section.....................................................129

Focus Topic: Modernization

Global Tardif Elevator Manufacturing

Upcoming Advertising Opportunities...................135.

Group Inc.........................................................................89

Editorial Deadline: Dec. 15 Advertising Deadline: Jan. 4

Hollister-Whitney Elevator Corp.......................................1

Classified Advertising

March Issue:

Imperial Electric Co...............................................................39

ATEL Corporation

Focus Topic: Turkey

Innovation Industries, Inc...............................................101

Blain Hydraulics Gmbh

Integrated Display Systems, Inc.....................................36

C.J. Anderson & Company

International Steel + Counterweights.......................36

Code Data Plate

IPC Automation....................................................................111

Dale Tolar & Associates

April Issue:

James Monroe Wire and Cable

Delaware Elevator

Focus Topic: Education & Training

Corporation............................................................86, 87

Elevator Equipment Corporation (EECO)

JM Associates/Burnham + Company.........................14

General Elevator Parts, Inc.

Editorial Deadline: Feb. 15

KEB America, Inc......................................................................41

Harris Companies

KONE, Inc.....................................................................................58

Laird Plastics, Inc.

Langer & Laumann Ingenieurburo Gmbh...........104

Lift Business Advisors, Inc.

LIFTEX.............................................................................................37

Marine Innovations, Inc.

Marazzi (Jiangsu) Elevator Guide

Maxton Manufacturing Company

Parts Specialists, Inc

Rails Co., Ltd....................................................................65

NAEC...............................................................................................99

Precision Escalator Products, Inc.

Ningbo Xinda Group Co., Ltd..........................................31

Renown Electric Motors and Repair Inc.

The Peelle Company Ltd....................................................23

Silver State Elevator Company

Physical Measurement Technologies.........................47

Smart Elevator Tech LLC

Quality Elevator Products...............................................118

Vator Accessories

Reuland Electric Co............................................................131

World Electronics

Savaria, Inc..................................................................................45 Schumacher Elevator Company................................127 SEES Inc./Southern Elevator & Electric......................13

Editorial Deadline: Jan. 15 Advertising Deadline: Feb. 1

Advertising Deadline: Mar. 4

the

agency a division of Elevator World, Inc.

Let ELEVATOR WORLD create your advertising!

Contact us at agency@elevatorworld.com To submit editorial content contact: editorial@elevatorworld.com To advertise contact: advertising@elevatorworld.com December 2015 • ELEVATOR WORLD

135

Last Glance

Old Saint Nicks Every year, a job fair at a university in Munich, Germany, hosts a training session for Santa Claus to brush up on his holiday skills. Reuters’ Michael Dalder spied these jovial Saint Nicks coming into town, đ&#x;Œ? not on a sleigh, but on an escalator. Happy Holidays from ELEVATOR WORLD!  

136

www.elevatorworld.com • December 2015

From everywhere to you.

If you’re in this business, vertical transportation is your passion. And it’s a passion Draka shares with you.

We pour our passion into making the world-class electrical and compensation cables on which you’ve depended for over thirty years.

All the SERVICE All the PRODUCTS All the WORLD

We scour the planet for the components that make your job easier, such as superior load-weighing/rope-tensioning devices, electrical components, efficient LED lighting, fine wire rope, advanced rope brakes and ingenious fiber optic components.

We sweat the global logistics needed to stock our seven North American distribution points for fast shipment to your jobsite.

We strive to make your job easier. Even if we have to travel the world to do it.

All the service. All the products. All the world. That’s Draka.

North America • 1•877•372•5237 Metro NYC • 718•784•3816 So. California • 323•888•2325 Toronto • 519•758•0605 www.drakaelevator.com

Happy holidays from Draka Elevator!

From our families to yours, we wish you a joyous and peaceful holiday season, and a prosperous new year!

LINKING THE FUTURE North America • 1•877•372•5237 Metro NYC • 718•784•3816 So. California • 323•888•2325 Toronto • 519•758•0605 www.drakaelevator.com