Why consistency with Deputy will see your franchise thrive In franchise world, it is now a well-known mantra that the key to success is consistency...
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n early advocate for this way of thinking was Ray Kroc, the businessman behind the McDonald’s franchise, who famously made it his mission for people to be able to eat the same McDonald’s hamburger in Alaska, that they did in Alabama. While the legend behind McDonald’s global domination
today has become an aspirational tale for franchises of all shapes and sizes, it only answers part of the consistency equation. To ensure that franchises have the ability to not just survive but to really thrive in their industry means looking beyond the procedures that relate solely to the product. The employees working with the franchise are every bit as crucial
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Kristin Harris, General Manager, Deputy Kristin has been with Deputy since 2008 and is part of the company’s founding team. During this time, Kristin has been involved in nearly all areas of the business developing a firm understanding of all the facets of Deputy and has a keen eye on future global growth for the business. Growing up with a strong work ethic has equipped Kristin with a determined attitude and a firm belief that success is a direct result of hard work and a positive attitude.
to its success as the product they are selling, and yet the procedures for managing employees often vary greatly from one franchise to another. Particularly at an enterprise level, the benefits of using an end-to-end employee management solution are plentiful and should be considered best practice for all franchise businesses. The most immediate benefit that franchisors will see through implementing Deputy is that it helps develop a solid internal business structure. Particularly as we move towards the busier part of the year, having a scalable platform that offers consistency, accuracy and reliability across their network of franchises becomes increasingly important. A standardised employee management system allows franchisors to tie procedural tasking to specific roles and positions, which can then be delivered across all levels of the franchise. In this way, it is also easy to communicate business procedures throughout the franchise that can be consistently replicated as the business grows, as well as universally identify which are the key areas of the business that need to be covered and what the skills needed in those areas are.
22 / Issue 12
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