Customer Fulfilment Centres
OurCustomerPriorities
ProvidingtheFreshestQuality 1916ofourpersonalshoppershavecompleted theVRFruit&Vegtraining. “YAY”fruitboxesliveinMascot&Footscray,with additional4sitesgoingliveinJuly. Didyouknowwecomplete3qualitycheckdaily? SupportingOnTimetoCustomer
Withourcontinuedfocuson“offdockontime everytime”wehaveseenanimprovement acrossallsites,notablya37%improvementat Mascot
OurTeamPriorities
EAUpdates,VOT&Events
Wecontinuetoensureweprovideagreatteamexperience withinourCFC’swithagoaltobethechosenplacetowork!
Over400EAinformationsessionscompleted,withour teamsenablingover67%tovote
VOTforthemonthofJunesawa41%CompletionRate withaBUof32
WecelebratedPridemonth,BigNightIn,Reconciliation Weekandpersonalmilestoneswithourteams
Wesawover830nominationsforsecondeverTeam memberofTheYearAwardsmorethandoublelastyear!
Safety&ComplianceTraining
ElevateourFocusonSafety
Wecontinuetoelevatefoodsafety(coldchain),physical safety,andpsychosocialsafetyinourCFC’s.
RochedaleWHSsafetyreviewcompleted,achievingagreen rating!
NottingHillandCaringbahthirdpartycouncilvisitswithzero findings&zerorecommendations ��
Successfullyrolledthenewcoldchainprocessacrossall7sites
Newexternalspillkitsliveacrossall7sites&Rosebay
ComingupinJuly
Caringbah&FootscraywilltakepartintheechochemicalPOC
Rochedale&Mascotwilltakepartinthenewscaleweight palletjacksPOC,supportingourChainofResponsibility
AllsiteswillcomplereourAnnualCORtraining
Inbound/Outboundkeyretentionprocessrollout
LastQTRCFC’shad ourfirstteamboosting competition,with Caringbah&Masco beingthewinners!
