

Customer Fulfilment Centres

July2024



OurCustomerPriorities
Withourcontinuedfocuson“offdockontime everytime”wehaveseenanimprovement acrossallsites,notablyadwellminuteshave halveddownover600minutesperweek


OurTeamPriorities
EAUpdates,VOT&Events



Wecontinuetoensureweprovideagreatteamexperience withinourCFC’swithagoaltobethechosenplacetowork!
VOTforthemonthofJulysawarecord46% CompletionRatewithaBUof33+1vsLM
WecelebratedNAIDOCweek,Sitebirthdaysand milestoneswhilepreparingforournextMyWoolies WeekendinAugust
Wehavenarrowedourover800TeamMemberofThe Yearnominationsdowntofinalists,withourwinnersto beannouncedinOctober-Staytuned!
Checkoutthegreatworkour CareAdvocatesdointhisvideo!



Safety&ComplianceTraining
ElevateourFocusonSafety

Wecontinuetoelevateourfoodsafety(coldchain), physicalsafety,andpsychosocialsafetyinourCFC’s.
RochedalenotifiedofnextSISAPreviewscheduledforJanuary Whilenoreviewswerecompletedourteamsmaintained compliancethroughcompletingover700iVerifyquestionsensuring ourgovernancecontrols
Refinedourcoldchainprocessimprovingefficienciesanddriving pickrateup
TMPworksunderwayinMascotCFC,withthesupportofour360 partners
AnnualCORtrainingcompletedacrossall7sites
ComingupinAugust
SafetyMaturityassessmentRochedale& Caringbah
Inbound/Outboundkeyretentionprocessrollout








