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WSDA 16 · 20 ay ·m e6
The voice of the Washington State Dental Association
AT A CROSSROADS
WHAT DOES THE FUTURE HOLD FOR THE WASHINGTON ORAL HEALTH th e wsda ne w s FOUNDATION? · issue 6, may · 2016 · www.wsda.org · 1
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wsda YO U R V I S I O N D E L I V E R E D. CO N S TA N T I N E B U2I L路 DthEeR S .CO Mne w s 路 issue 6, may 路 2016 路 www.wsda.org
WSDA’s VP of Government Affiars, Mellani McAleenan
WSDA news
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editorial
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guest editorial
6-9
Cover story by Rob Bahnsen
profile: mellani mcaleenan
issue 6 · may 2016
31 32-33
wdia news verizon: endorsed company news
10-15
cover story
35
16-19
pndc news
37 wsda component ambassador program
20-23
regulatory news
25
ada morning huddle highlights
43, 45, 47, 49
classifieds
nordic news
44
in memoriam
newsflash
50
parrish or perish
27, 29
Like us on Facebook: www.facebook.com/WashingtonStateDentalAssociation WSDA News Editor Dr. Mar y Jennings Editorial Advisor y Board Dr. Victor Barry Dr. Richard Mielke Dr. Jeffrey Parrish Dr. Rhonda Savage Dr. Robert Shaw Dr. Mary Krempasky Smith Dr. Timothy Wandell Washington State Dental Association Dr. Bryan C. Edgar, President Dr. Bernard J. Larson, President-elect Dr. D. Michael Buehler, Secretary-Treasurer Dr. Gregory Y. Ogata, Immediate Past President Board of Directors Dr. Theodore M. Baer Dr. Marissa N. Bender Dr. Dennis L. Bradshaw Dr. Ronald D. Dahl Dr. Christopher Delecki Dr. Gary E. Heyamoto Dr. Eric J. Kvinsland
Dr. Dr. Dr. Dr. Dr.
Randall H. Ogata Cynthia R. Pauley James W. Reid Ashley L. Ulmer Amy M. Winston
WSDA Staff: Executive Director Bracken Killpack Senior Vice President/ Assistant Executive Director Amanda Tran Assistant Executive Director Kainoa Trot ter Vice President/Chief Financial Of ficer Peter Aaron Vice President of Government Affairs Mellani McAleenan General Counsel Alan Wicks Vice President of Operations Brenda Berlin
Ar t Director/Managing Editor Robert Bahnsen M anager of Continuing Education and Speaker Ser vices Craig Mathews Government Af fairs Coordinator Michael Walsh Public Policy Coordinator Emily Lovell Membership Ser vices Coordinator Rachel Gunderson Membership and Communications Coordinator Emma Brown Bookkeeper Joline Hartman Association Of fice: (206) 448 -1914 Fax: (206) 443 -9266 Toll Free Number: (800) 448 - 3368
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E- mail/web: info@ wsda.org/wsda.org In the event of a natural disaster that takes down the WSDA web site and email accounts, the WSDA has established a separate email address. Should an emergency occur, members can contact washstatedental@gmail.com. The WSDA N ews is pub lishe d 8 time s ye arl y by t he Washington State Dental Association. Copyright © 2016 by the Washington State Dental Association, all rights reser ved. No part of this publication may be reproduced without permission of the editor. Statements of fact or opinion are the responsibility of the authors alone and do not express the opinions of the WSDA, unless the Association has adopted such statements or opinions. Subscription price is $65 plus sales tax per year for 8 issues of the News. Foreign rate is $97.92 per year. Advertising is published as a service to readers; the editor reserves the right to accept, reject, discontinue or edit any advertising offered for publication. Publication of advertising materials is not an endorsement, qualification, approval or guarantee of either the advertiser or product. Communications intended for publication, business matters and advertising should be sent to the WSDA Office, 126 NW Canal Street, Seattle, Wash. 98107. ISSN 1064-0835 Member Publication American Association of Dental Editors. Winner: 2015: Platinum Pencil Award Honorable Mention, 2014: ADA Golden Apple Award for Outstanding Achievement in the Promotion of Diversity and Inclusion, 2013: Journalism Award, Platinum Pencil, 2012: Journalism Award, Best Newsletter, Division 1, 2012: Platinum Pencil Award Honorable Mention (2), 2008: Best Newsletter, Division 1, 2007 Platinum Pen Award, 2006 Honorable Mention, 2005 Platinum Pencil Award, 2005 Publication Award; International College of Dentists
table of contents issue 6, may 2016
a day in the life
editorial drs. edgar, larson, ogata, spektor
We support Dr. Michelle Caldier for State Representative
Dr. Bryan C. Edgar President, WSDA
Dr. Bernard J. Larson President-elect, WSDA
Dr. Gregory Y. Ogata Immediate Past President, WSDA
Dr. Michael Spektor Chair, DentPAC
We, as a profession, are fortunate to have Dr. Michelle Caldier, who is willing to divide her time between her career as a dentist and as a member of the Washington State House of Representatives. The state Legislature has great power over our profession. We all attended dental school to become dentists but, ultimately, the ability to practice dentistry in this state is authorized in statutes that can only be written and amended by the Legislature in Olympia. This body is comprised of 147 individuals who come from many different careers and have very diverse opinions. The job of elected legislators is considered “part time,” although in reality their duties are time-consuming and demanding. Each year, Legislators develop, debate, and pass hundreds of bills on a wide array of issues that impact the lives of everyone here in Washington. For decades, WSDA has worked to advance and advocate the positions of the dental profession. This work regularly requires us to communicate complex and often technical ideas to audiences who are bombarded with opinions and concerns from thousands of constituencies. We have been successful in the past due to a robust grassroots network of committed dentists. Dentists investing the time to build relationships and levels of understanding with Legislators over many years have truly made a difference. Another effective way to have our professional issues conveyed in Olympia is to have a dentist in the Legislature. For the last two years, Rep. Caldier has been a tireless advocate for dentistry. She has brought her perspective as a dentist who treats vulnerable patient populations to the House Health Care Committee, her caucus, and her peers in both chambers of the Legislature. In a very short time, Rep. Caldier has become the first person that many of her legislative colleagues turn to on the dental-related matters before them. Having a dentist in the Legislature is invaluable to organized dentistry. Rep. Caldier provides WSDA leadership and lobbyists with sage advice and feedback about how our positions are being perceived by her peers. She has provided guidance on our testimony panels and our grassroots campaigns and strategies to strengthen our relationships with other Legislators, which have made us stronger and more effective. Rep. Caldier cares deeply about our profession and wants to ensure Washington’s residents have access to quality dental care provided by a dentist. As an experienced clinician, she provides her legislative colleagues with firsthand perspectives on how the laws they consider will impact healthcare providers and their patients. A message delivered by a dentist who is a legislative peer can have more impact than one delivered by another dentist because of the common experience that the dentist/Legislator shares with her legislative peers. It is an invaluable asset to have someone who can help shape legislative issues from the inside. This, combined with our grassroots advocacy and lobbying, makes organized dentistry stronger. We, as leaders of WSDA, wholeheartedly support Rep. Michelle Caldier’s campaign for reelection to the House of Representatives. Many of you supported her first campaign and have already supported her reelection campaign. We ask that you continue to support her. Those of you who have not yet done so, please consider that legislative campaigns are time-intensive ordeals, and your campaign contributions will help Rep. Caldier share her vision and positions with the voters of the 26th Legislative District. You can contribute online today at http://caldierforstaterepresentative.com. Serving as an elected official is a noble endeavor. The work that Legislators do is often underappreciated and not fully understood by those who are not in the thick of it. Rep. Caldier has taken considerable time away from her family and profession to serve. Please join us in supporting her reelection campaign.
Dr. Mary Jennings will return next issue.
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Over the last nine months, the Washington Oral Health Foundation (WOHF) board of directors has organized a process to review WOHF’s existing programs and assess the benefit of the organization’s continued existence. We decided to bring in an external consultant to facilitate dialogue on these topics, internally within WOHF and externally with WSDA and component society leadership. Dr. Steven Swafford, CEO of Leadership Outfitters LLC, was retained to aid in this strategic and organizational review. The review process included a stakeholder survey, an in-person session, and additional deliberation among the WOHF board of directors. The stakeholder survey was distributed to more than 100 current and former WOHF and WSDA directors, component society leaders, WSDA/WOHF staff, and organization representatives who have partnered with WOHF. The in-person session included 20 individuals representing WOHF board leaders, component society foundation leaders, WSDA board leaders, and WOHF/WSDA staff. This review has validated that there is great value in having a foundation affiliated with WSDA. However, this review also highlighted that WOHF must undergo several systematic changes to build greater levels of support with Washington’s dentists. Put simply, we do not believe WOHF can survive if we maintain the status quo any longer. We believe WOHF must become a stronger collaborator and complement the programs and efforts of WSDA’s 17 component societies. We must also do more to showcase the good works of dentists across the state. The WOHF board of directors believes that we can collectively build a stronger foundation with a new direction. Therefore, the WOHF board of directors is taking the following actions to implement a new direction: • Effective June 1, 2016, all WOHF operational and program activities are suspended until further notice. WOHF employees have been given notice that their positions with the organization will be discontinued effective June 1. • Effective June 1, 2016, WSDA will be asked to assume operations of WOHF’s “Adopt-a-School Program” and “Dental Referral Program for Children.” • The WOHF board of directors will work toward minimizing and, in the next fiscal year beginning Oct. 1, 2016, potentially eliminating all administrative expenses from the WOHF operating budget. We are committed to ensuring that all, or nearly all, of the contributions given to the foundation go toward programs and not administrative overhead. Dr. Steve Swafford has been retained to further assist WOHF with the following tasks: • Lead the WOHF board of directors through a process to finalize the organization’s mission and revamp its governance documents, including the structure and composition of the board of directors, so they are in alignment with the new mission • Facilitate a stakeholdering process with association membership and component society leadership to determine how WOHF can effectively collaborate with component societies throughout Washington • Develop a plan, in conjunction with WSDA staff, for turning WOHF operational management and expenses over to WSDA • Determine whether WOHF should be renamed and rebranded and, if necessary, help determine the new name and branding of the organization. The WOHF board of directors does not take the significance of these decisions lightly. We want to especially thank Launa Lea and Aisha Abedi for their good work and service to WOHF during their employment with the foundation. They have worked determinedly to strengthen WOHF’s oral health education programs and increase the accessibility of WOHF programs in all corners of the state. We wish them both well in the future. We also want to thank all of the volunteer dentists, hygienists, assistants, students, and other volunteers who have made WOHF’s past successes a reality. We hope that all of you who have worked with WOHF over the years will continue to do so. The strength and vitality of the foundation going forward will be dependent upon the robust participation and support of our dental community. We want you to help us in this transitory process and beyond. A next step in this process is to get more feedback from the dental community. We would like to invite everyone to attend a public forum on the future of WOHF, to be held on Friday, June 17 at the Pacific Northwest Dental Conference. Exact details will be announced very soon. If you would like more information about this event, please email bracken@wsda.org. Together, we believe we can create a new foundation that complements the activities and good works of WSDA, our component societies, and all dentists in Washington. We hope you will join us in this exciting endeavor. If you have questions, comments, or concerns, please direct them to Bracken Killpack, WSDA’s executive director, at bracken@wsda.org. We look forward to working with each of you in the future. Dr. Ronald K. Snyder, WOHF President, Dr. Dexter E. Barnes, Dr. Albert R. Bird, Dr. Christopher Dorow, WOHF Vice President Dr. Spenser S. Jilek, WOHF Secretary, Dr. Bruce P. Kinney, Mr. Bracken R. Killpack, WSDA Executive Director
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guest editorial the future of the washington oral health foundation
The future of the Washington Oral Health Foundation
mellani mcaleenan, vice president of government affairs
Mellani McAleenan was recently named vice president of government affairs for the Washington State Dental Association. She has an impressive resume, including work at Alcoa, the Association of Washington Business, and, most recently, the Office of Judicial & Legislative Relations for the Administrative Office of the Courts in Olympia, where she served as an associate director. McAleenan, an attorney and lobbyist, brings her many years of experience in the halls of Olympia to the WSDA at a crucial time. Our work finding appropriate alternative solutions to midlevel providers and corporate practices continues unabated and will require a deft touch. For our part, we’re changing up our game by having McAleenan work in Olympia full time during the legislative session and only part time in Seattle when the Legislature is not in session. As she says, “Physical presence matters.”
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VICE PRESIDENT OF GOVERNMENT AFFAIRS th thee wsda wsda ne new wss ·· issue issue 6, 6, may may ·· 2016 2016 ·· www.wsda.org www.wsda.org ·· 77
mellani mcaleenan, vice president of government affairs
MELLANI McALEENAN
mellani mcaleenan, vice president of government affairs wsda news
McAleenan on a ride-along with her husband, Mike
McAleenan explains why being in Olympia full time when the Legislature is in session is imperative. “I’ve spent so much of my career with the Legislature, and it has been drilled into me since I started in the business that when legislators are in session, you need to be available to them,” she says. “The only way to do that is to be physically present in Olympia. They expect quick responses, which means you check your email at 9 p.m. because a legislator might need information for a hearing at 9 a.m. the following morning. I try to make an effort to have certain hours when I step away from it because I need a work/life balance, but during the session it’s practically nonstop.” Will some of this be driven by whether we have pending legislation? McAleenan says not really, explaining, “My personal style is to be there regardless. I want to make sure I’m available, and there’s immeasurable give and take that comes from simply having hallway conversations with people. There may not be an actual bill pending, but legislators and aides may see you and have a question they need an answer to. If you’re not there, you can’t take advantage of that moment. If there are bills pending that you’re supporting or opposing, you’ll spend a lot more time communicating those issues. But even when there isn’t something pending, there’s tremendous value in just being around.” McAleenan plans to keep her WSDA team cohesive by developing a logistical plan that allows all government affairs-related work to flow smoothly through the telecommuting process. “Most of us telecommute to a certain extent in our jobs already,” she says, “so the idea shouldn’t be foreign. We walk around with our offices on our phones.” The WSDA was introduced to McAleenan by our team of lobbyists – Trent House, Brad Tower, and Carrie Tellefson – whom we’d asked for recommendations. All three enthusiastically named McAleenan, whom they had worked with at AWB or knew of her
stellar reputation in the Capitol. Tellefson says, “She’s politically savvy, straightforward, smart. You can always count on her for her follow-through, and she’s a top-notch lobbyist. I first met her at AWB working on healthcare issues. No matter what she’s done, she’s maintained a high level of credibility and professionalism. She’s got the work ethic of a great lobbyist. If the Legislature is working, she’ll be there, too. She’s visible, keeps an eye on things, and she’s always available. She’s the whole package, and she’s got an incredible reputation.”
Attorney at law
Although we had considered hiring an attorney to fill the position before, McAleenan was the first one who fit the bill so perfectly, given her breadth of experience in Olympia. What are the advantages of having an attorney as our lobbyist? “Law school trains you to think differently,” McAleenan explains. “You have a lot of background in how to read and write laws, how the courts interpret laws, the importance of drafting, and how grammar is important. But you also learn negotiating skills and spend a lot of time learning how to prevent going to court. With the legislative process, the negotiation skills are essentially the same.” McAleenan says that being an attorney gives her insight into how a court might interpret a law once it is passed, and what it considers to be appropriate or applicable legislative history, versus what we may think it is as we’re creating it. “A law degree is helpful because it’s easy to develop a very narrow focus and just work toward one goal, but lawyers are trained to look at things from all angles. We’re trained to look for the worst-case scenario while simultaneously seeking ways to prevent it,” she says. “By starting with that perspective, you can plan to try to mitigate it, which makes the drafting process more clear to begin with. The words
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WSDA’s positions on some issues in Olympia have generated frustration with legislators on both sides of the aisle. This frustration may complicate McAleenan’s role, but she’s not particularly concerned. “My goal has always been to make sure that even if people didn’t agree with the position that I was taking on behalf of a client, they could still like me as a person, trust me as a valued source of information, and know that I would conduct myself with integrity and honesty,” she says. “I will never try to trick or manipulate people because my reputation is the most important thing that I have, and I jealously guard it. It has served me well.” McAleenan is proud to say that she’s been on the opposite side of issues with legislators with whom she has maintained excellent working relationships. She’ll bring that same approach to the WSDA, and she’s looking forward to introducing our members to some of the legislators they didn’t have access to before. “I think it will be a good opportunity to expand relationships with the new people I bring to the table,” she says. Another part of her job will be to teach our members, as well as legislators, that while there may be a difference of opinion in terms of how we reach them, the goals of all the parties are remarkably similar. “I think it’s important to remind people that there are no good guys or bad guys, no white hats versus black. Everyone ultimately has the same goal — to provide access to the best care possible for the most people possible. When you consider that everyone is actually trying to get to the same place, there should be a way to figure out the right means to get there. That’s sometimes easier said than done, but that’s how I would like to tackle this.” McAleenan is equally excited about the educational aspects of her position here, such as bringing people up to speed on civics, demystifying Olympia and how it works, and understanding political strategy. “Olympia can be a really confusing place. Most of the rules are only applicable when they want them to be – dead-
Hitting the road
How does McAleenan balance the hurly burly of Olympia? For one, she travels around the country with her husband, Mike, as he races his BMW M3. Nationally ranked, he began racing on a lark and now spends many weekends at the track, with McAleenan happily along for support. She likes the racing culture because the people are united by the sport and have an authenticity about them. “The group ranges from people who cobble together enough money for a race here and there to people who race at a professional level with semi trucks, multiple cars, and onsite mechanics,” she says. “Even though they’re competing against each other, they all help out anytime someone has a problem. I like the camaraderie of racing. There are even a few female racers, and they’ve been accepted into group like any other.” When she’s not traveling with her husband, McAleenan is out with their dog, Auggie, or donating her time as a board member for the Prison Pet Partnership. The partnership is a program in the Washington Corrections Center for Women in Gig Harbor, Wash., where inmates rescue and train homeless dogs as service animals for people with disabilities, and operate a boarding and grooming facility. McAleenan hopes to take up painting this year, too. Mellani McAleenan is an outstanding addition to the WSDA. Please take a moment to welcome her aboard!
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mellani mcaleenan, vice president of government affairs
Mending fences, educating members
lines, for example. Nearly every rule can be waived, depending on the circumstances. Very little in Olympia is black and white, or step by step, but understanding the processes and when they apply are very important.” McAleenan wants members to be comfortable navigating Olympia, testifying on bills, and understanding how important managing expectations can be. She explains, “We don’t want people to get discouraged, but they also need to have a clear understanding of what is possible, and how what may be possible in the future might not be possible now, so understanding the strategic value of timing can be key.” The good news is that McAleenan is well prepared to tackle all aspects of her role here. She understands that dentists are busy business owners who want professional lobbyists to cover their interests in the Capitol, and she’s already rolled up her sleeves and started the task. The work is demanding and sometimes thankless, and the rules of engagement in Olympia can be brutal, but McAleenan is thick-skinned. Don’t forget: She cut her teeth in this environment. “I’ve had people come up to me and yell and scream completely inappropriately, where in any other environment it wouldn’t be acceptable behavior, but you have to accept it because you have to maintain a good working relationship with them. Some delight in their bad behavior, and others are simply falling to the stress and pressure of Olympia. Tensions can run high, and people tend to get short with one another. You can see it in everyone, I think. The long hours, stress, and pressure come home to roost. There’s always some point in the session where they have stumped me by doing something in an unexpected way. Then you have to figure out how to recalculate accordingly. But the good thing about that is that I know it isn’t just me. Others have said the same thing. There’s always a twist you didn’t expect.”
wsda news
on the paper have to lay out exactly what you want the outcome to be, not what you hope it will be.” WSDA lobbyist Brad Tower agrees, adding, “Being an attorney will help her because drafting is one of those tasks at the heart of the process, and I’ve always felt that attorneys are best suited to understanding the nuances of the language. It’s easy to make general arguments, but it is hard to capture the essence of the arguments in a precise way. More importantly, though, she’s generally regarded as smart, hardworking, and very pleasant. In Olympia, it’s crucial that people like you, otherwise it makes communicating difficult, and she’s well-liked. She is in the prime of her career, and I am excited personally to work with her. She understands that Olympia isn’t just a vocation, it’s a community, and she is a part of that community. I trust her judgment and I’m glad she’s on board.” Perhaps more important are her 16 years of experience working in Olympia on a daily basis, McAleenan says. That time has given her an understanding of where the hot points are, what comes next, how to stop something, and what to do if it comes out anyway. “That experience,” she says, “has as much or more value than any law degree.”
what does the future hold for wohf? cover stor y
AT A CROSSROADS WHAT DOES THE FUTURE HOLD FOR THE WASHINGTON ORAL HEALTH FOUNDATION?
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what does the future hold for wohf?
The Washington Oral Health Foundation has long suffered from an identity crisis. Touted as a programmatic foundation, it has struggled mightily to meet its own metrics. It lacked the resources to make headway in many of its programs and was burdened by its mission statement. Case in point: its educational programs, which are directed at a wide range of children across the state and include oral health education, tobacco cessation programming, and drug abuse education. While certainly ambitious, none of the programs were offered consistently enough to make a measurable difference in the lives of children. Washington has roughly 3,200 schools, about half of which are elementary schools, and the foundation had tasked itself with providing educational tools, programming, and content to those who asked. Even if the foundation had only offered to provide educational programming to elementary-aged children, the task of providing consistent oral health education to even a core group (say, all first-graders) was Sisyphean.
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Editor’s Note: Recently, it was announced that the Washington Oral Health Foundation (WOHF) will suspend all of its programs, with the exception of the Adopt-A-School and Children’s Referral programs, effective June 1 (please see page five). The decision was made after much fact-finding, examination, and soul-searching by a diverse cadre of people, including WOHF board members, component executives, and WSDA members and staff. It’s important to emphasize that for the time being, this does not signify an end of the foundation. It is part of the process of determining the direction of WOHF, and there are many options on the table. In this piece, we’ll talk about the processes that led to the announcement, and what comes next.
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Another issue was the sense among some (especially components with foundations) that WOHF was in direct competition with them for local donor dollars. Component members were being asked to provide names and phone numbers for the foundation’s annual Phoneathon event, knowing full well that it could hurt their own fundraising efforts. “Our volunteers often found themselves stymied when asking for donations from components with their own foundations. People wanted to fund their component, not the state, and it made getting donations harder many times,” said Dr. Dexter Barnes, former WOHF board president and current board member. The foundation began to see its base of support dwindle, apart from an intensely loyal group of members. But that was getting tougher to sustain.
What’s in a name?
Even the name – the Washington Oral Health Foundation – had some people scratching their heads. Few made the connection that it was the foundation of the WSDA; fewer still knew what it did; and some communities complained that they’d never benefitted at all from the foundation. Something had to give. When Bracken Killpack came on board as executive director of the WSDA in early 2015, he knew that he would have to examine the function and purpose of the foundation at some point. There were other WSDA matters to attend to, and the foundation was capably staffed by Launa Lea and Aisha Abedi. That gave Killpack some time to assess the operations of the foundation, while getting a handle on its historical context within the WSDA and to the general public. In 2015, Killpack began working with Barnes, then president of the foundation, to map out a strategy to assess the viability of WOHF. Barnes says, “I had been talking for more than a year about WOHF’s need to change and clarify its mission, focus, and direction. I thought it was a much-needed time to stop, look at WOHF, reevaluate it, and determine what it would or could be in the future. We were doing so many different things that it was hard for any one of them to get significant visibility. By spreading ourselves so thin, we couldn’t do anything particularly well. We were not a big enough entity to function while trying to do so many things. We needed to narrow our focus, but what would we cut, and why? We needed to determine which were the most significant programs, and which of those would create a passion for ‘our foundation,’ because otherwise we were pounding the same people to give us money every year without accomplishing a lot.” Perhaps Killpack put it best, and most succinctly, when he said of the foundation, “They’re either overstaffed or understaffed, and we need to decide which one it is.” Privately, one person told the WSDA News, “I think that WOHF has been a foundation in search of a purpose for many, many years. It took a shotgun approach to a lot of different things, and bit off more than it could chew many times, and it hasn’t been very effective as a result because there were no real measurable outcomes. One of WOHF’s biggest challenges, I think, is the disconnect between the foundation’s mission and the work the WSDA is doing at the state level on advocacy.”
Finding direction
“It’s a dramatic change, but I think the future of the Foundation is brighter than it has ever been. I think it’s going to be easy for people to support and be proud of. Now we’ll we have a foundation that’s easy to understand and explain to components and our members.” — Dr. Chris Dorow
Last summer Killpack pitched the WOHF board on his idea of bringing in an outside consultant to run a strategic planning session for the foundation. He and Barnes wanted to hear opinions about the foundation from a wide circle of people. “I thought that getting a group as diverse as that one was a good way to go about it,” said Barnes. “We needed to hear from membership and people outside of the board.” To facilitate that, an anonymous survey was sent to 107 people comprised of volunteer leaders, association/foundation staff, key stakeholders, and component executive directors, with the intent of capturing advance feedback for the foundation’s strategic thinking process. Some 47 percent of those who were sent the survey responded. There would be no kid gloves. The WOHF board wanted a warts-and-all review of the foundation. They needn’t have worried about people answering frankly. Respondents delivered a range of opinions of the organization,
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Outside help
Dr. Steve Swafford of Leadership Outfitters was brought in to facilitate the strategic review. Swafford, who has decades of experience running strategic planning sessions, said even he was surprised at some of the comments respondents made and knew he had his work cut out for him. “There were some very direct comments,” he said. “Some might even say offensive. They certainly weren’t all positive and glowing. So I think when people came into the room, there was some defensiveness because there were people there who had given their heart and soul for years to the foundation and had a lot of pride and sweat equity invested in it. I’m sure that when they saw the survey results, there were probably some hurt feelings.” Even those who had watched the foundation struggle over the years and thought, perhaps, that the foundation had run its course, were apprehensive. They respected WOHF staff and the board members who had toiled on its behalf for years, and knew that if the decision was made to disband the foundation, it would be with a heavy heart. Foundation board member Chris Dorow said, “Going into the meeting, I wasn’t very optimistic about the future of the foundation, especially from a fundraising standpoint. With the fundraising we do, and engaging our supporters and our membership, it was becoming obvious to me that there was a disconnect. I wasn’t sure we could fix that. Foundations are driven by passion, and if you can’t ignite people’s passion for a cause, you’re going to have trouble with sustainability. I was concerned about that going into the strategic planning session, and especially after reading a lot of the responses from the polling. It seemed like there were a few knowledgeable (people) who were passionate about the foundation, and a whole lot who weren’t.”
The strategic planning process
In all, 19 participants took part in the foundation planning event, which included numerous exercises comprised of smaller groups. But even those unable to attend the event were able to participate, including Jennifer Freimund, executive director of the SeattleKing County Dental Society (SKCDS). Freimund said, “I was so disappointed because I really wanted to be at the event. Still, I shared my opinions with a number of the stakeholders in attendance that day, including Bracken, and then I followed up afterward with phone calls to see how things had gone.” Freimund, who acknowledged feeling that there were times the SKCDS foundation and WOHF seemed to be operating at cross purposes, was excited by the feedback she received. “The first thing I should acknowledge is that I heard repeatedly that the foundation was listening. I heard from several sources that there was a good and meaningful dialogue, that concerns were heard and discussed.” Part of the success of the day can be attributed to Swafford, whose engaging, easygoing style kept everyone on task, while creating a safe space for everyone to speak freely. In turn, his work was made easier by the natural synergy within the group. No matter what the outcome of the day, it was clear that people were open minded and intent on discovering solutions, rather than looking for ways to abandon the foundation. The group began with a “Train Whistle” exercise that examined issues and events
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“The first thing I should acknowledge is that I heard repeatedly that the Foundation was listening. I heard from several sources that there was a good and meaningful dialogue, that concerns were heard and discussed.” — Jennifer Freimund
what does the future hold for wohf?
its programs, and its mission, from scathing criticism to heartfelt compliments. Some of it was a tough read for anyone invested in the organization. Barnes admitted as much, saying, “There were some hard opinions about the foundation to hear, running the gamut from ‘WOHF has no purpose’ to ‘WOHF is very important.’ Some wondered if it should continue, and if it did, what would it look like. Obviously, it reinforced the idea that some self-reflection was in order. There were a lot of people who knew little, thought little, or cared little about the work of the foundation. It didn’t really surprise me. If you spent any time on the board, you were aware of it. A lot of our members didn’t know what the foundation was or did, and that made fundraising challenging. If members had volunteered with WOHF in their community, they were likely to know about it, and it might have been significant for them. Even the name didn’t help clarify what it did, let alone the work it was doing around the state.”
what does the future hold for wohf? cover stor y
coming down the track that could affect the foundation in the future. They included four broad areas of discussion, called change catalysts: technology/virtual; society/culture; economy/financial; and government/ legislative. The room was divided into four “stations,” one for each change catalyst, and participants were divided into random small groups. The groups were asked to visit each station and opine on those issues. In every rotation, groups had the opportunity to add new issues or elevate those already noted. After all the groups offered their opinions, everyone was asked to prioritize the list.
SOARing above
Following the Train Whistle discussion, the group engaged in a process similar to a SWOT analysis (strengths, weaknesses, opportunities, threats) called a SOAR analysis. SOAR stands for strengths, opportunities, aspirations, and results (measurements), and utilizes a strengths-based approach to identifying the “bright spots” of the foundation, and how these bright spots might be replicated in other programming or operational areas. Again, participants broke into small strategy groups and were asked to identify four or five strategic key issues that might be distilled from the morning discussions. Each group reported its perspectives on what strategic key issues are facing the foundation. Following a refinement process, the group identified the strategic key issues as awareness, collaboration, and education. The group then drafted general theme statements for each issue and developed some recommendations and considerations based upon them. They are: • Addressing the “why” – It will be important to further solidify the foundation’s “why” with a consensus of the existing board, as well as other stakeholders. A critical voice in the dialogue will be the component societies with foundations and key dentistry community collaborators, such as other healthcare professionals and healthcare entities. • Foundation board/governance – As in most organizations, the governing board structure should be reviewed and evalu-
ated. It is common for a foundation board/ governance structure affiliated with a professional society (e.g., the Washington State Dental Association) to have seasoned and well-respected professional members serving on the board. In the past five to seven years, we have observed trends in board size and board members shifting. Depending on a foundation’s focus, it is common to have eight to 12 members with a frequency meeting of four to six times a year. In addition to the frequency of meetings, we’ve observed shifts in traditional board composition that might not be exclusively populated by professional society members. There has been a trend to appoint/ elect members to the foundation board based on their expertise or influence on a particular foundation initiative. As part of the governance review, the existing bylaws should be updated to reflect the structural changes. • Foundation focus/image – Washington has multiple foundations competing for similar resources in the dentistry community. These competing foundations are connected with well-managed component societies or corporations. As the foundation evaluates and refines its purpose, it will be important to reposition the focus/image as a collaborative foundation complementing the work of existing component foundations. This could be a valuable position, as multiple dentistry-related foundations are competing for similar funds and constituent groups. The foundation should consider whether its name and branding should be changed to align with a revised focus. • Component partnership – A rich opportunity exists with an orchestrated collaboration with component society foundations on selected initiatives or programs. As part of this process, the foundation should determine if its focus will be programmatic or gifting. Based on the strategic thinking group on March 4, there appeared to be a shift from a programmatic to a gifting foundation. As the strategic plan is refined, this emphasis may morph into a hybrid or be weighted toward gifting or programmatic. The foundation will be more informed after discussions with component society foundation representatives, which will enhance collaborations.
The foundation lives on
The strategic planning session wasn’t designed to answer all the questions about the foundation and its future. Rather, it was intended to serve as a fulcrum to stimulate the conversation further. Since the event, Swafford and key stakeholders have worked to further distill the broad recommendations from the day and lay the groundwork for the course ahead. As the stakeholder survey had revealed, respondents agreed there was great value in having a foundation, but not as it currently existed. Only by first dismantling, then reimagining the foundation could it fulfill the promise so many had for it. But one thing was key: At least for the time being, there is no desire to shutter it. Barnes said, “Our primary concern right now is letting people know that the foundation isn’t gone, it’s transitioning into something different. We’re in a short sabbatical while we redefine and refocus. Our goal is to have a greater sense of what the future will look like for the foundation by October. We hope to show WSDA members that they have a direct tie to the foundation at the component level, as well as a direct tie in name to the state association. We’re really hoping that people will be proud of it.” Dorow agreed and said that the changes outlined in the document should be easy for people to embrace, adding “it gives us the opportunity to influence dental care in Washington and to impact our image. The potential is huge, and I think this is a lot more consistent with what people thought they were supporting all along.” There is much work to be done, especially given the aggressive timeline of having the building blocks in place by October. First up? Stakeholders, foundation board members, component executives and their foundation board members, and WSDA staff will meet at the PNDC to outline how the four goals will be met. Winnowed from the broad strokes created during the strategic planning session, they are: • Lead the WOHF board of directors through a process to finalize the organization’s mission and revamp its governance documents, including the structure and composition of the board, so members are in alignment with the new mission
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• Determine whether WOHF should be renamed and rebranded and, if necessary, help determine the new name and branding of the organization
The work ahead
Swafford is excited about the PNDC confab and the work to be done, saying, “We want to listen to the components and see what they think of the four main recommendations and tasks. We’ll ask for their feedback to the plan to see how they would engage it and what they see their role in that plan being. We want to know how the foundation can be more cooperative, and shift its traditional focus from a programmatic foundation to one that is more collaborative.” Much of the work has begun in earnest in the background, as WOHF board members ruminate on the possibilities. For their part, component executives and component foundation stakeholders have long thought the foundation could serve a greater purpose and have more relevance if it were focused on providing funding for initiatives already in place throughout the state. Al Bird, WOHF board member, said, “In my opinion, we are better served by continuing our statewide access to care efforts and working with components as partners in their own initiatives. I hope that we can reach a consensus in the near future on the evolution of the foundation and what form it may take. It may not be easy, but the process has begun and must run its course.” Out in the components, executives such as Wendy Johnson of the Spokane District Dental Society agree, saying they have programs in place that could use additional funding. “The IDEA Clinic could use the money,” she said, “and so could Teeth Week, where we distribute thousands of goodie bags.” Additionally, Barnes and oth-
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“Our primary concern right now is letting people know that the foundation isn’t gone, it’s transitioning into something different. We’re in a short sabbatical while we redefine and refocus. Our goal is to have a greater sense of what the future will look like for the Foundation by October.” — Dr. Dexter Barnes
what does the future hold for wohf?
• Develop a plan, in conjunction with WSDA staff, for turning over WOHF operational management and expenses to WSDA
ers see an incredible need across the state in areas where there are no foundations or professional staffs. He explained, “We have a lot of areas in the state that are in need. People would like something tangible to come to their community from the foundation. For instance, I’d like them to get funding from WOHF to do a local version of the Mission of Mercy programs in the community, or use money and expertise to promote an event like that. Even better, I’d like the foundation to eventually help fund a permanent community clinic in areas across the state where access is still an issue.” While funding would be helpful, some components point to other needs. Freimund said, “I would like to see the foundation offer assistance on leveraging our existing activities vis-a-vis the media and the Legislature. We have a lot of great things happening in our component, like the Swedish Community Specialty Clinic. I have some ideas of how to promote them to the media and try to get Legislators there, but I have a lot of other fish to fry. If I had a road map of sorts provided by the foundation that laid out steps to maximize event coverage, that would be tremendously helpful.” For now, we’ll have to wait to see what develops in the PNDC meeting, although there is much optimism for a revamped, renewed foundation. Clearly, our partners in the community would like to see the foundation shift its mission from programs to granting. The fantastic news is that for the first time, that sentiment is mirrored within the foundation. As Dorow recently said, “It’s a dramatic change, but I think the future of the foundation is brighter than it has ever been. I think it’s going to be easy for people to support and be proud of it. Now we’ll we have a foundation that’s easy to understand and explain to components and our members.” We look forward to seeing how the new vision for the foundation comes to fruition in the coming months. If you would like to be a part of the PNDC planning meeting, please contact Bracken Killpack at bracken@wsda.org.
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• Facilitate a stakeholding process with association membership and component society leadership to determine how WOHF can effectively collaborate with component societies throughout Washington
issue 6, may 2016
REGISTER TODAY!
pndc news
Visit wsda.org/pndc to register
Now offering Saturday lectures for dentists and hygienists!
Earn up to 23.5 CE credits in 3 days!
Bring your staff to PNDC
It’s not too late to register for the Pacific Northwest Dental Conference! The early bird deadline has passed, but WSDA member dentists still pay incredibly low rates. If you are already registered but are coming to the conference alone, consider bringing your staff along, too! Staff rates are still low, giving you an affordable way to make PNDC a learning experience for your entire team.
Current Member & Staff Registration Rates WSDA Member Dentist............$350 Recent WSDA Member ...........$185 Graduate Dentist (0-5 years out of dental school) WSDA Hygienist Member........$210 Dental Hygienist......................$235
ADVANTAGE, MOBILE! Stay informed with the PNDC app!
AVAILABLE IN JUNE!
· ·
Download the free app from the app store on your Apple or Android device - Search for PNDC Course schedule & info
· Exhibit Hall information · Handouts
EFDA/Dental Assistant/..........$200 Front Office Staff/ Dental Lab Technician
· Schedule changes & announcements during the conference
REGISTER TODAY! Visit wsda.org/pndc
· Transportation information
To add an additional staff member to an existing registration, please call Sean Kolar at (206) 448-1914.
Interactive Schedule
Sort by category using our interactive schedule to see what classes are available for you and your staff. Visit: wsda.org/2016-pndc-schedule/
· CE Certificates · Hyatt and Meydenbauer room maps · And much more!
1 6 · th e wsda ne w s · issue 6, may · 2016 · www.wsda.org
pndc news
NO MORE PAPER CE FORMS!
issue 6, may 2016
Going forward, all CE credit
codes will be issued in the class at the end of the session Instructors will give attendees a code at the end of the lecture or workshop that they can enter on the app or on wsda. org. After a short class evaluation is completed, attendees will be issued a CE form that they can download to either print or save digitally…Brilliant! Sorry, no paper CE forms will be available.
2016 PNDC JUNE 16, 17, 18
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Category............... Booth Number o Air compressors
Midmark Corporation............................ 600
o Alloy casting
Doral Refining Corp.............................. 326 Nakanishi Dental Laboratory, Inc. .......... 108 SDI (North America) Inc. ....................... 104
o Amalgam separators
DENTSPLY International.......................... 115 HealthFirst............................................ 308 Scott’s Dental Supply........................... 102
o Analgesia equipment & supplies
Porter Royal Sales................................. 233 Professional Sales Associates................ 521
o Anesthetics locals & accessories
Orapharma.......................................... 429 Scott’s Dental Supply........................... 102
o Bonding agents
Bisco Dental Products............................ 307 Scott’s Dental Supply........................... 102 SDI (North America) Inc. ....................... 104 VOCO America, Inc. ............................ 306
o Bone grafting materials, synthetic & implants
pndc news
issue 6, may 2016
PNDC Shopping list
BioHorizons......................................... 409 Dentsply IMPLANTS............................... 107 MIS Implants Technologies, Inc............... 408 Scott’s Dental Supply........................... 102 Seattle Institute of Dental Implantology..... 522
Constantine Builders.............................. 222 DesignLine Dental Systems..................... 511
o Continuing education & training
Aurum Ceramic Dental Labs................... 302 Dental Assisting National Board /DALE Foundation ................................ 420 Dentech............................................... 311 Dentist Brain Candy.............................. 528 DOCS Education................................... 426 Greater New York Dental Meeting.......... 232 Nierman Practice Management.............. 433 Seattle Institute of Dental Implantology..... 522
o Continuing Education Materials
Dentist Brain Candy.............................. 528 Nierman Practice Management.............. 433
o Countertops
DesignLine Dental Systems..................... 511
o Crowns and crown & bridge materials
Aurum Ceramic Dental Labs................... 302 Garfield Refining Co. ........................... 410 Kettenbach........................................... 319 Nakanishi Dental Laboratory, Inc. .......... 108 Scott’s Dental Supply........................... 102 Shikosha Dental Laboratory.................. 404
o Curing lights
DenMat............................................... 236 Ivoclar Vivadent.................................... 419 Scott’s Dental Supply........................... 102 SDI (North America) Inc. ....................... 104 Ultradent Products, Inc. ......................... 414
o Business equipment, office supplies
o Dental CPA
Sunrise Dental Supply/Labs LLC.............. 430
The Dental Group LLC......................
o Business systems, equipment
o Dental adhesives/adherents
Dentech............................................... 311
Scott’s Dental Supply........................... 102
o Cabinets
o Dental dealers
Midmark Corporation............................ 600 Pelton & Crane..................................... 437 Planmeca, USA..................................... 331 Porter Royal Sales................................. 233 Professional Sales Associates................ 521 Scott’s Dental Supply........................... 102
o Cements, all types
Don’t forget to shop the Exhibit Hall while you’re at the PNDC. You’ll find deals you can’t get elsewhere and be able to comparison shop, all under one roof. Here’s a shopping list you can tear out and take with you so you don’t forget a thing!
o Construction - new / remodel
Brasseler USA....................................... 205 Coltene................................................ 524 Garrison Dental Solutions....................... 234 Scott’s Dental Supply........................... 102
o Burs, all types
SHOPPING, FROM A-Z
Dentech............................................... 311 DSN Software...................................... 405 Lighthouse 360..................................... 434 Refer.to................................................ 530 Solutionreach....................................... 431
3M...................................................... 116 Bisco Dental Products............................ 307 GC America......................................... 604 Ivoclar Vivadent.................................... 419 VOCO America, Inc. ............................ 306
o Chairs & accessories
Aseptico.............................................. 418 Belmont Equipment................................ 303 Midmark Corporation............................ 600 Pelton & Crane..................................... 437 Porter Royal Sales................................. 233 Professional Sales Associates................ 521 RGP Dental.......................................... 401 Sunrise Dental Supply/Labs LLC.............. 430 SurgiTel/GSC..................................... 322
o Collections
Physicians & Dentists Credit Bureau....... 125
o Composite resin products
3M...................................................... 116 Bisco Dental Products............................ 307 Heraeus Kulzer..................................... 513 Ivoclar Vivadent.................................... 419 Scott’s Dental Supply........................... 102 VOCO America, Inc. ............................ 306
o Computer hardware
ADS Equipment Services........................ 129 Dentech............................................... 311 Max Technologies................................. 130 Professional Sales Associates................ 521
o Computer software
ADS Equipment Services........................ 129 Birdeye................................................ 532 Carestream Dental................................ 207
119
Doral Refining Corp.............................. 326 Henry Schein Dental.............................. 103 Scott’s Dental Supply........................... 102
o Dental hygiene materials
DenMat............................................... 236 Scott’s Dental Supply........................... 102
o Dental laboratories
Aurum Ceramic Dental Labs................... 302 DenMat............................................... 236 DiMartino............................................ 226 Issaquah Dental Lab.............................. 336 Nakanishi Dental Laboratory, Inc. .......... 108 O’Brien Dental Lab................................ 328 Shikosha Dental Laboratory.................. 404 Sunrise Dental Supply/Labs LLC.............. 430
o Dental telescopes
Designs For Vision, Inc........................... 333
o Dentifrice
Crest Oral-B......................................... 315 GlaxoSmithKline Consumer Healthcare.... 407
o Diagnostic equipment (not otherwise classified)
Invisalign iTero...................................... 223 Panoramic Corporation.......................... 425
o Disks & mandrels & strips
Scott’s Dental Supply........................... 102
o Disinfecting Solutions
Certol International................................ 421 Scott’s Dental Supply........................... 102
o Disposable products
ALCO Supplies / GloveeXpress.............. 126 Certol International................................ 421 Coltene................................................ 524 Microflex/Ansell................................... 324 Scott’s Dental Supply........................... 102 Valumax International............................ 206 Young.................................................. 337
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Dentist Brain Candy.............................. 528 DOCS Education................................... 426 Zimmer Biomet...................................... 309
o Electronic billing
Nierman Practice Management.............. 433
o Employment services
Calalia................................................ 137 Dental & Medical Staffing Inc................. 305 Dental Professionals............................... 208
o Endodontic instruments & supplies
o Equipment repair & maintenance
Scott’s Dental Supply........................... 102
o Ergonomics
LumaDent, Inc...................................
o Eyewear, protective
LumaDent, Inc...................................
612 612
o Financial Services
Best Card............................................. 224 Columbia Bank..................................... 123 HomeStreet Bank.................................. 220 The Dental Group LLC...................... 119
o Flouride Products
DenMat............................................... 236 Young.................................................. 337
o Gloves
ALCO Supplies / GloveeXpress.............. 126 Microflex/Ansell................................... 324
o Handpieces, operating & laboratory
SDI (North America) Inc. ....................... 104
BIOLASE.............................................. 321 Convergent Dental................................ 304 DenMat............................................... 236 LightScalpel LLC.................................... 229 Ultradent Products, Inc. ......................... 414
o Lights, other
Designs For Vision, Inc........................... 333 LumaDent, Inc................................... 612 Midmark Corporation............................ 600 Orascoptic........................................... 210 Porter Royal Sales................................. 233 Rose Micro Solutions.......................... 503 Snap On Optics.................................... 402 SurgiTel/GSC..................................... 322 Ultralight Optics.................................... 427
o Magnification loupes
Designs For Vision, Inc........................... 333 LumaDent, Inc................................... 612 Orascoptic........................................... 210 Rose Micro Solutions.......................... 503 Snap On Optics.................................... 402 SurgiTel/GSC..................................... 322 Ultralight Optics.................................... 427 Univet Optical Technologies................... 531
o Masks
ALCO Supplies / GloveeXpress.............. 126 Scott’s Dental Supply........................... 102 Valumax International............................ 206
o Metal recovery, refining
Doral Refining Corp.............................. 326 Garfield Refining Co. ........................... 410
o Microscopes surgical, etc.
Rose Micro Solutions..........................
503
o Mouthwashes
Scott’s Dental Supply........................... 102
o Office décor
o Periodontal instruments & supplies
BIOLASE.............................................. 321 DenMat............................................... 236 Hu-Friedy............................................. 124 Scott’s Dental Supply........................... 102
o Photographic equipment, supplies, accessories
Pro Photo Supply................................... 325
o Porcelain Products & Accessories
Aurum Ceramic Dental Labs................... 302 Kettenbach........................................... 319
o Practice management
Henry Schein Practice Solutions.............. 204 Miles Global........................................ 218 Nierman Practice Management.............. 433 Solutionreach....................................... 431 Stratus Dental Group........................... 400
o Practice marketing
Birdeye................................................ 532 Consani Associates............................... 231 DDS Multimedia.................................... 529 Henry Schein Practice Solutions.............. 204 Miles Global........................................ 218 Nierman Practice Management.............. 433 Sesame Communications....................... 133 Social Dental........................................ 106 Solutionreach....................................... 431 WEO Media........................................ 504
o Practice sales
Carestream Dental................................ 207 Consani Associates............................... 231 Omni Practice Group....................... 533 Paragon Dental Transitions..................... 505 The Dental Group LLC...................... 119
o Preventive dentistry products
Comcast Business.................................. 105
Elevate Oral Care................................. 508 GC America......................................... 604 Heraeus Kulzer..................................... 513 Invisalign iTero...................................... 223 Young.................................................. 337
Aurum Ceramic Dental Labs................... 302 BioHorizons......................................... 409 DenMat............................................... 236 Dentsply IMPLANTS............................... 107 DENTSPLY International.......................... 115 Integrated Dental Systems...................... 424 MIS Implants Technologies, Inc............... 408 Nakanishi Dental Laboratory, Inc. .......... 108 Seattle Institute of Dental Implantology..... 522 Zimmer Biomet...................................... 309
o Operating lights (extra oral)
o Restorative materials & accessories
o Impression materials
DenMat............................................... 236 Philips – Sonicare & Zoom Whitening. 327 Sunstar Americas, Inc............................ 203
Aseptico.............................................. 418 Brasseler USA....................................... 205 HEAD Dental Corp................................ 500 KaVo Dental......................................... 237
o Implants & accessories
3M...................................................... 116 DenMat............................................... 236 Heraeus Kulzer..................................... 513 Kettenbach........................................... 319
o Infection control products
Certol International................................ 421 Hu-Friedy............................................. 124 Kerr Corporation................................... 614 Orapharma.......................................... 429 Scott’s Dental Supply........................... 102 Valumax International............................ 206
o Instruments, diamond
DenMat............................................... 236 Professional Sales Associates................ 521 Scott’s Dental Supply........................... 102 Sunstar Americas, Inc............................ 203
o Instruments, operating & accessories
DenMat............................................... 236 Scott’s Dental Supply........................... 102
o Insurance
NORDIC........................Meydenbauer Foyer WDIA............................Meydenbauer Foyer Premera Blue Cross............................... 406
o Intra-Oral Cameras
ACTEON North America....................... 323 Aurum Ceramic Dental Labs................... 302 BIOLASE.............................................. 321 Carestream Dental................................ 207 Digital Doc, LLC.................................... 230 Professional Sales Associates................ 521
Comcast Business.................................. 105
o Office supplies
Belmont Equipment................................ 303 LumaDent, Inc................................... 612
o Operating Room Supplies/Equipment
Invisalign iTero...................................... 223
o Optical aids
DenMat............................................... 236
o Oral hygiene aids
Aurum Ceramic Dental Labs................... 302 BioHorizons......................................... 409 DenMat............................................... 236 Garrison Dental Solutions....................... 234 GC America......................................... 604 Kerr Corporation................................... 614 Kettenbach........................................... 319 Scott’s Dental Supply........................... 102 Straumann........................................... 428 Zimmer Biomet...................................... 309
o Scaling/stain removal devices
ACTEON North America....................... 323 Scott’s Dental Supply........................... 102
o Sterilizers
DenMat............................................... 236 Midmark Corporation............................ 600 Scott’s Dental Supply........................... 102
o Stools, all types
Midmark Corporation............................ 600 Porter Royal Sales................................. 233 RGP Dental.......................................... 401
o Teeth, artificial
Heraeus Kulzer..................................... 513 Nakanishi Dental Laboratory, Inc. .......... 108 Shikosha Dental Laboratory.................. 404
o Toothbrushes, hand
Crest Oral-B......................................... 315 Sunstar Americas, Inc............................ 203
o Toothbrushes, power
Crest Oral-B......................................... 315 DenMat............................................... 236 Philips – Sonicare & Zoom Whitening. 327
Uniforms & gowns
ALCO Supplies / GloveeXpress.............. 126 Valumax International............................ 206
o Units & accessories
Aseptico.............................................. 418 Belmont Equipment................................ 303 DEXIS.................................................. 334 Planmeca, USA..................................... 331 Porter Royal Sales................................. 233
o Whitener
DenMat............................................... 236 Heraeus Kulzer..................................... 513 Philips – Sonicare & Zoom Whitening. 327 Ultradent Products, Inc. ......................... 414
o X-ray films, intra oral & extra oral
BIOLASE.............................................. 321 DEXIS.................................................. 334 Gendex/NOMAD/ SORDEX/Instrumentarium....................... 436 Panoramic Corporation.......................... 425
o X-ray machines & accessories
ACTEON North America....................... 323 Aseptico.............................................. 418 Gendex/NOMAD/ SORDEX/Instrumentarium....................... 436 Panoramic Corporation.......................... 425 Planmeca, USA..................................... 331
o X-ray processing & equipment
Midmark Corporation............................ 600
o Orthodontic/pedodontic materials
Invisalign iTero...................................... 223
o Other Services
Aseptico.............................................. 418 BIOLASE.............................................. 321 Central Medical Gases.......................... 507 CRC Technologies................................. 100 Dental Assisting National Board/ DALE Foundation ................................. 420 DOCS Education................................... 426 Doral Refining Corp.............................. 326 Enovative Technologies.......................... 127 Harris Biomedical................................. 114 Hu-Friedy............................................. 124 Invisalign iTero...................................... 223 Isolite Systems....................................... 502 Max Technologies................................. 130 Nierman Practice Management.............. 433 Omni Practice Group............................. 533 Patterson Dental Supply......................... 415 Richardson Group................................. 201 Scheller Dental, Inc............................... 510 Social Dental........................................ 106 Waste Management Healthcare Services.526
o Oxygen and/or anesthesia equipment
HealthFirst............................................ 308 Pacific West Medical........................... 423
o Patient Financing
CareCredit........................................... 301
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2016 PNDC JUNE 16, 17, 18
BELLEVUE, WASH wsda.org/pndc
issue 6, may 2016
Brasseler USA....................................... 205 Coltene................................................ 524 Kerr Corporation................................... 614 Sonendo, Inc........................................ 209
o Lasers
pndc news
o Educational materials, patient, doctor
email encryption: what’s the deal? regulator y news
EMAIL ENCRYPTION: WHAT’S THE DEAL?
2 0 · th e wsda ne w s · issue 6, may · 2016 · www.wsda.org
According to HHS, a covered entity is one of the following1:
to identify the individual. Individually identifiable health information includes many common identifiers, such as name, address, and birth date.
HIPAA’s list of 18 identifiers2: 1. Names 2. All geographical subdivisions smaller than a state, including street address, city, county, precinct, ZIP code, and their equivalent geocodes, except for the initial three digits of a ZIP code, if according to the current publicly available data from the Bureau of the Census: (1) The geographic unit formed by combining all ZIP codes with the same three initial digits if it contains more than 20,000 people; and (2) The initial three digits of a ZIP code for all such geographic units containing 20,000 or fewer people is changed to 000.
A Healthcare Provider This includes: • Doctors • Clinics • Psychologists • Dentists • Chiropractors • Nursing Homes • Pharmacies
3. All elements of dates (except year) for dates directly related to an individual, including birth date, admission date, discharge date, date of death; and all ages over 89 and all elements of dates (including year) indicative of such age, except that such ages and elements may be aggregated into a single category of age 90 or older.
…but only if they transmit any information in an electronic form in connection with a transaction for which HHS has adopted a standard.
6. Electronic mail addresses
A Health Plan This includes: • Health insurance companies • HMOs • Company health plans • Government programs that pay for healthcare, such as Medicare, Medicaid, and the military and veterans’ health care programs
8. Medical record numbers
A Healthcare Clearinghouse This includes entities that process nonstandard health information they receive from another entity (i.e., standard electronic format or data content), or vice versa
What is Patient Health Information (PHI)?
PHI is “individually identifiable health information” that is protected by HIPAA whether it is electronic, hard copy, or oral. According to HHS, “individually identifiable information” relates to the following: • The individual’s past, present, or future physical or mental health or condition • The provision of healthcare to the individual
4. Phone numbers 5. Fax numbers
7. Social Security numbers
9. Health plan beneficiary numbers 10. Account numbers 11. Certificate/license numbers. 12. Vehicle identifiers and serial numbers, including license plate numbers 13. Device identifiers and serial numbers 14. Web Universal Resource Locators (URLs) 15. Internet Protocol (IP) address numbers 16. Biometric identifiers, including finger and voice prints 17. Full-face photographic images and any comparable images 18. Any other unique identifying number, characteristic, or code (Note: This does not mean the unique code assigned by the investigator to code the data.)
• The past, present, or future payment for the provision of healthcare to the individual • Information that identifies or can be used
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continued on page 23
email encryption: what’s the deal?
I am a dentist. Am I a covered entity under HIPAA? Yes. As soon as your office sends information in an electronic form in connection with a transaction for which the U.S. Department of Health and Human Services (HHS) has adopted a standard, you are considered a covered entity.
regulator y news
In today’s world of ever-evolving technology, many healthcare providers have begun to rely on the use of email for sending protected health information (PHI) directly to their patients or another healthcare provider. Despite its convenience, there are many concerns that arise when electronically sending PHI, and they primarily revolve around HIPAA. In order to relieve some anxiety and deconstruct some of the misinformation out there, let’s walk through some of the biggest questions on people’s minds.
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2 2 · th e wsda ne w s · issue 6, may · 2016 · www.wsda.org
Email encryption is widespread and a more secure way of transporting PHI. Do I have to send encrypted emails when sending PHI to a patient?
I accidentally sent a patient’s records to the wrong email address. Do I need to notify them of a potential breach?
A breach notification is required even if it is undetermined that another individual may have accessed their information. According to HHS, a breach is “an impermissible use or disclosure under the Privacy Rule that compromises the security of privacy of the protected health information.” Under 45 CFR 164.404-414, a dental practice must notify affected entities no later than 60 calendar days following the discovery of the breach. Notification documents must contain the following: • A brief description of what happened, including the date of the breach and the date of discovery of the breach, if known
• •
Any steps individuals should take to protect themselves from potential harm resulting from the breach A brief description of what the covered entity is doing to investigate the breach, to mitigate harm to individuals, and to protect against any further breaches
• Contact information for individuals to ask questions or learn additional information. However, if a dental practice can demonstrate there is a low probability that the information has been compromised through a written assessment, providing a breach notification may not be required. A breach assessment must be in writing and contain sufficient information to prove to HHS that an inadvertent disclosure did not constitute a breach. At a minimum, the following four factors must be covered: 1. The nature and extent of the protected health information involved, including the types of identifiers and the likelihood of reidentification 2. The unauthorized person who used the protected health information or to whom the disclosure was made 3. Whether the protected health information was actually acquired or viewed 4. The extent to which the risk to the protected health information has been mitigated.
When patients ask for their records, do I have to provide them with an electronic copy?
A dental practice is only required to provide electronic copies of records that they maintain electronically. As HIPAA does not mandate that dental practices use electronic records, a dental practice may provide a patient with a paper copy if the requested records are in paper form.
A former patient is asking for a copy of their entire patient record. How long do I have to gather all their information and send it to them?
Under RCW 70.02.080, you must send information no later than 15 business days after receiving a written request from the patient. If the information is in use or there are unusual circumstances delaying the request, a provider must inform the patient no later than 21 business days and provide them with the specific reason for the delay and the earliest date that their information will be available. This information is not, nor should it be relied upon as, legal advice. Consult your attorney for specific legal advice.
1 Content created by Office for Civil Rights (OCR) 2 Summary of the HIPAA Privacy Rule. (2008). Retrieved March 29, 2016, from http://www.hhs.gov/hipaa/for-professionals/privacy/lawsregulations/
th e wsda ne w s · issue 6, may · 2016 · www.wsda.org · 23
email encryption: what’s the deal?
Not necessarily. If a patient requests to receive their PHI in an unencrypted email, a dental practice must first advise the patient of the risks associated with sending PHI via unencrypted emails, such as the information being accessed by an unknown third party. If a patient still wants to receive their information in an unencrypted email after being advised of the risks, a dental office must send their PHI accordingly. Dental offices should have their patients sign authorization and consent forms to clearly outline what it is they are agreeing to. Dental offices should also include language within an authorization-and-consent form that specifies whether a patient is allowing the practice to send their information via unencrypted email to just them (the patient) or to someone they designate or other healthcare providers, health plans, or individuals involved in their treatment. Additionally, a good place to include a notification of the risk associated with sending unencrypted emails would be your practice’s dental records request form. This warning is required under the recent clarification published by the federal government. The idea is that the patient’s right to conveniently access their health information is of greater importance than the security, when so requested by the patient. Please note that according to the Office for Civil Rights, healthcare providers cannot require their patients to receive their PHI through an encrypted email nor can they require their patients to accept unsecure methods of transmission, such as unencrypted emails, when receiving PHI. If a patient has agreed to receive their PHI through an unencrypted email and information is compromised during transmission, the dental practice would not be responsible for the email while in transit or once delivered, so long as the dental office implemented reasonable safeguards, such as ensuring the correct email address was used. Further, the dental practice would not be required to notify either the patient or the government if a breach were to occur, as the patient was made aware of the risks and agreed to receive their information through an unencrypted email.
• A description of the types of unsecured protected health information involved in the breach
regulator y news
email encryption, continued from page 21
WA-MAR-2016.pdf
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©2013 Healthy Mouths, Healthy Lives
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“Do you ever wonder if claims really are filed against ancillary staff? The answer is a resounding “yes!” And occasionally they include serious, if not devastating consequences for the patient…” If you’re like most people, when you hear discussions about dental malpractice claims, you automatically assume the patient complaint is for care rendered by a dentist. Frequency in claims is increasing, and the costs to defend or settle dental malpractice cases continue to rise, but that’s only the half of it! Who else in your practice provides care to patients? Of course the answer is your staff! Do you ever wonder if claims really are filed against ancillary staff? The answer is a resounding “yes!” And occasionally they include serious, if not devastating, consequences for the patient, and can be just as expensive to defend and/or settle as if the claim were filed against a dentist. Let me give you a few examples of claims we’ve seen that involved care rendered by staff: • A hygienist cleaned a patient’s teeth with nonsterile instruments
• A dental assistant burned a patient with a heating device before anesthesia was administered • A dental assistant put acidic denture solution into a water bottle and placed it in the dental chair. The patient’s mouth was rinsed with the solution, resulting in an injury • A dental assistant removed enamel from a patient’s teeth while removing bonding adhesive after orthodontia treatment • A hygienist attempting to seat a crown dropped it in the patient’s throat and it was swallowed • A hygienist administered a block injection that resulted in paresthesia. Claims like these have resulted in indemnity and defense payments as high
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as $500,000. It is good to know that most malpractice carriers, including NORDIC, provide coverage for staff under the dentist’s professional liability policy. So what can you do to reduce staff errors? It makes sense to regularly review your office’s protocols to make sure they’re current and consistently address your patients’ safety, especially if you’ve added new equipment, are offering new services, or have had a change in personnel. It also makes sense to routinely discuss patient safety during staff meetings, including encouraging staff to identify and report possible areas of vulnerability. Documenting and updating your office’s protocols should also be outlined in your practice operations manual and be readily accessible to staff. Your practice is made up of a team of care providers, and you’re only as strong as the weakest link. Ensuring that every team member is consciously aware of patient safety will make everyone’s experience, especially your patients’, satisfying and, safe.
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2016 PNDC: Volunteer and go for free
Become an ambassador and get your full conference badge, parking, and meals free at the PNDC. Signing up for the ambassador program is easy. Just visit wsda.org/ volunteer to sign up. If you have questions, contact Craig Mathews at (206) 973-5222 or craig@wsda.org. Sorry, but these opportunities are only available for WSDA members and their staff.
WSDA wins ADA award
In early April, the WSDA membership team attended the American Dental Association’s annual Recruitment and Retention Conference in Chicago. We are proud to announce that during the conference, the WSDA was recognized as the winner of an ADA Recruitment and Retention Award for converting the highest number of diverse dentists to members! We strive for organized dentistry to be reflective of the current workforce and work to be as inclusive as possible. We thank the American Dental Association for this award, as well as all of our volunteers in Washington who work so hard to share the WSDA community with their peers.
2016 PNDC: Hands-on workshops: An exciting alternative to lectures!
PNDC offers attendees the opportunity to learn by doing, with innovative handson workshops that give them the chance to really dig into the subject. This year, hands-on workshops will include using lasers in your practice, constructing sleep apnea appliances, and detecting oral cancer in patients. Workshops can be beneficial to all practice staff members, and make exemplary team-building exercises. Here are some of the benefits of hands-on training: 1. Gain valuable knowledge and skills by doing instead of watching 2. Retain the material better 3. Learn in a relaxed, friendly, and stress free environment 4. Work with personal guidance from an instructor 5. Increase critical thinking skills Already registered for PNDC, but would like to attend one of the workshops? Contact Sean Kolar at (206) 973-5219. Also, it’s not too late to register for PNDC. Visit http://www.wsda.org/2016-pndc-schedule
newsflash wsda wins award, infection guidelines and more
newsflash for a full schedule. Workshops at PNDC are engaging, educational, and fun! Remember, some workshops sell out fast and space is limited.
CDC infection prevention guidelines
Recently, the Centers for Disease Control and Prevention (CDC) released a resource to help dental healthcare personnel prevent causing and spreading infections among their patients. The comprehensive but user-friendly document, “Summary of Infection Prevention Practices in Dental Settings: Basic Expectations for Safe Care,” features several new tools to help personnel understand and follow infection prevention guidelines. For example, the Infection Prevention Checklist (Appendix A, page 20) can be used to assess a dental setting’s infection prevention policies and practices and personnel compliance with infection prevention practices. For more information, please visit the CDC’s Division of Oral Health website at cdc.gov/oralhealth/infectioncontrol/guidelines/index.htm. For more information on Continued on page 29
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Proudly promote your ADA membership in your office. When a person has a better understanding of the Code of Ethics, 69% are more likely to choose an ADA member dentist.*
There are 5 promises all ADA member dentists make to their patients. Share them today by linking to MouthHealthy.org/ ADAmember.
Visit the ADA Member Center during the ADA Annual Meeting for 150th Code of Ethics information and commemorative giveaways.
*2015 American Dental Association Code of Ethics Consumer Survey
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Drs. McGraw and Shapiro honored
Two remarkable alumni who have been previously honored at the University of Washington School of Dentistry’s (UWSoD) annual Dean’s Club dinner received further recognition at this year’s dinner on April 30. Dr. James C. McGraw was awarded the Honorary Lifetime Member Award, which recognizes outstanding service to the UWSoD, while Dr. Peter Shapiro received the Distinguished Alumnus Award, which honors a distinguished career in dentistry. Dr. James C. McGraw, Endodontics ’69 · 2016 Honorary Lifetime Member Award In any discussion of service to the UWSoD, Dr. Jim McGraw’s name comes to the fore. His 24 years as a Department of Endodontics faculty member and stature as a key figure in the department’s formative years are just the tip of the iceberg. McGraw is one of the longest-serving members of the UWSoD’s Admissions Committee, with nearly 20 years of helping shape the student body. He has also served on the Endodontics and International DDS admissions committees, as well as the Ethics and Professionalism Committee. In his long service on the Partners in Diversity Committee, which he helped found, McGraw has been one of the UWSoD’s most consistent and influential advocates for inclusiveness. He has mentored numerous students and generously supported scholarships, Partners in Diversity, and the Robert J. Oswald and David L. Pitts Endowed Professorship in Endodontics, the department’s first endowed professorship. “Jim McGraw has always seemed bigger than life to me,” says Dr. Patrick Taylor (’88 Endo), Dean’s Club president. “In my residency, he was an affiliate faculty instructor in the clinic, but also the president of WSDA, where he was trying to mitigate an ‘AIDS linked to dentistry’ issue. His ability to deal with the press, the Legislature, and dental colleagues was impressive. He encouraged us to step up and stay active in the profession and in the school.” A charter member of the Dean’s Club, McGraw has compiled a brilliant career in dentistry that earned him the 2010 Distinguished Alumnus Award from the UW’s Dental Alumni Association. He is a past president of the Washington State Dental Association, American Association of Endodontists and Seattle-King County Dental Society. He was also the first vice president of the American Dental Association and a founding member of the Washington State Association of Endodontists.
Since retiring from private practice in 2003, McGraw has earned renown through three decades of work with Seattle’s Woodland Park Zoo. Starting in 1970, he treated hundreds of animals, sometimes as the first dentist to perform a root canal on a species. He also has been active in Scouting, Rotary, and civic affairs. An awardwinning wildlife photographer, he was dental director of the USA/USSR Goodwill Games, and served on the American Association of Endodontists Foundation, the ADA Relief and Disaster Funds Commission, and the ADA Inter-Dental Specialty Council. Dr. Peter A. Shapiro, Orthodontics ’73 · 2016 Distinguished Alumnus Award For decades, the UW’s Department of Orthodontics has benefited from the leadership of a series of truly outstanding dentists, and Dr. Peter Shapiro belongs firmly in that company. Now Clinical Professor Emeritus in Orthodontics, he chaired the department from 1984 to 1995, having joined the faculty in 1973. Through worldwide lectures with the late Dr. Vincent G. Kokich (’71, Ortho ’74), he helped exert a profound influence on his profession and establish his department as a clinical and research center of the highest magnitude. A Diplomate of the American Board of Orthodontics, Shapiro has published several book chapters and more than three dozen journal articles, and given nearly 100 presentations. His professional affiliations include the American Dental Association, American Association of Orthodontists, Pacific Coast Society of Orthodontists, Seattle-King County Dental Society, Angle Society and Seattle Crown and Bridge Study Club. His honors include membership in the Omicron Kappa Upsilon dental honorary society, the R.R. McIntyre Memorial Lectureship of the Canadian Foundation for the Advancement of Orthodontics, the Arthur Thornton-Taylor Memorial Lectureship of the Australian Society of Orthodontists, Fellow of the American College of Dentists, and the Dale B. Wade Award of Excellence in Orthodontics from the American Board of Orthodontics. Shapiro led the department when Dr. Greg Huang (Ortho ’89), current chair of Orthodontics, was a graduate student. Dr. Huang says, “Although the term ‘evidencebased dentistry’ had not yet been coined, Peter was already practicing this approach to orthodontics. He evaluated the scientific information objectively and thoroughly, weighed his own clinical experiences, and always considered a patient’s unique condition and personal preferences when providing treatment options. While this
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may seem rather simple, it is an extremely uncommon skill to be able to put aside our personal treatment biases in order to provide honest, thoughtful, and individualized treatment recommendations to our patients. By example, Peter has relayed this approach to care to more than 150 orthodontic graduate students who are eternally grateful.” Shapiro’s support for the UWSoD includes raising more than $1 million to establish the Moore/Riedel Professorship in Orthodontics. He worked with the UW Orthodontic Alumni Association to raise funds for a $1.3 million clinical renovation and helped launch initiatives such as the Kokich/Shapiro Visiting Professorship and the Orthodontic Mini-Residency Program. In 2012, he received the Dean’s Club Honorary Lifetime Member Award and designation as a UW Benefactor.
Professor Flake honored by American Association of Endodontists
Dr. Natasha M. Flake received the Edward M. Osetek Educator Award from the American Association of Endodontists during its recent annual meeting in San Francisco. The award is presented to a fulltime educator with less than 10 years of teaching experience who has earned the esteem and respect of students and faculty associates. Flake received the AAE Foundation’s Endodontic Educator Fellowship while earning her DDS and PhD in neuroscience at the University of Maryland. She completed her endodontic training at the University of Washington School of Dentistry in 2007 and joined the school’s faculty as an assistant professor the same year. Since then, she has taken on the roles of director of predoctoral endodontics, director of the endodontic clerkship, and chair of the Clerkship Committee. In 2014, she received the Bruce R. Rothwell Distinguished Teaching Award, the University of Washington’s highest teaching honor. “I’m elated to receive the Edward M. Osetek Educator Award, and I’m humbled to be among this group of distinguished educators that have been recognized by the AAE,” said Flake. Flake has established a reputation as a skilled endodontic researcher. A former chair of the AAE’s Research and Scientific Affairs Committee and the Special Committee on Practice Based Research Networks, she has published 15 papers and recently was awarded part of the AAE Foundation’s multicenter grant in regenerative endodontics. In addition to receiving the Osetek Educator Award, Flake was sworn in as a member of the AAE board of directors at the annual meeting.
newsflash wsda wins award, infection guidelines and more
newsflash, continued
3 0 路 th e wsda ne w s 路 issue 6, may 路 2016 路 www.wsda.org
Matt French Director of Insurance Services
Term Life Insurance
“Most lending institutions require several types of insurance
Business Loan Protection Insurance
coverage to be in place to protect their interest.”
Term life insurance has no cash value, so it is very inexpensive. Simply put, if you should die, your beneficiary receives the set benefit amount. Your family should be the beneficiary of your life insurance policy, NEVER the bank. When you collaterally assign the bank to your policy, it will be paid only the amount remaining on your loan. The rest will go to your family. Many banks require you to collateralize disability insurance for your loan, but WDIA believes that your personal disability insurance should not be used as a collateral assignment. A less expensive business loan protection (also called business reducing term) policy should be used instead. Business loan protection is a disability policy that would specifically make your monthly loan payments for you, should you become disabled. Even if your bank does not require disability insurance, WDIA believes having the coverage is worth it for your peace of mind.
Business Owners Policy
Purchasing a business owners policy is also a must for protecting you in case of damage to your property due to fire, water damage, etc. This policy also covers you for general liability and provides loss of income protection if you are unable to practice while damage to your office is being repaired. The bank will require that you name it as an “additional insured” on your policy until you have paid off your loan. If you are doing tenant improvements to your office space, you may need builders risk coverage, which covers property and materials onsite during the build- out. Because WDIA works only with dentists, we are very familiar with the loan process and can help ease some of the stress that can accompany obtaining a loan. WDIA already has working relationships with the banks and lenders that most dentists are using, as well as the practice transition teams they are utilizing. For more information on practice loan insurance and property/liability coverage, contact WDIA at 1-800-282-9342 or info@wdiains.com.
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POLICIES FOR YOUR BUSINESS LOAN
wdia news insurance you need for business loans
Summer is a season of transition in the dental community, a time when many dental practices are being purchased, startup practices are opening, and offices are remodeling or refinancing their business loans. Whether you’re obtaining a loan to purchase a practice or refinancing an existing loan, your lender will require insurance for collateralization. Most lending institutions require several types of insurance coverage to be in place to protect their interest if you should die, become disabled, or experience physical damage to your office. The best and least- expensive way to satisfy the bank is by purchasing term life insurance, business loan protection and a business owners policy, which insures your office in case of physical damage. WDIA highly recommends that you begin the insurance application process prior to, or early in, the loan-procuring stage. The underwriting for these policies takes time, and you would want the policies approved before your loan is finalized.
verizon wireless endorsed company news
SAVE WITH ENDORSED COMPANY DISCOUNTS Save up to 13% with Verizon Wireless WSDA members, their families, and their staff can receive up to a 13 percent discount on cellular plans through Verizon Wireless. If you’re not already one of the more than 4,000 people taking advantage of this discount, sign up today at http://tinyurl.com/zve47vk. Keep Your Office Up & Running With Wireless Backup Wireless backup solutions from Wyless & Verizon with 4G LTE give your business communications network an immediate, cost-effective alternate connection in the event that your primary landline network connection is lost. Disaster recovery is a growing priority, and downtime costs businesses $2 billion in lost revenue per year. These solutions can help you: • Protect your business from costly disruptions • Stay connected to the Internet when wired connections are unavailable • Continue serving patients and generating revenue, even during a primary Internet or landline outage • Maintain satisfied patients and productive employees • Ensure reliable backup or extend network coverage for business locations. Our wireless backup routers enable you to keep working without interruption when primary network connections aren’t available. These easy-to-deploy, cost-effective solutions ensure your business stays up and running through it all, which is great for customers and your bottom line. Wyless uses government-mandated protocols and encryption algorithms to deliver a HIPAA-compliant solution. To get started with wireless backup routers, please contact John Ozkurt at John.Ozkurt@verizonwireless.com.
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endorsed company news
verizon wireless
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3 4 · th e wsda ne w s · issue 6, may · 2016 · www.wsda.org
Jaw clenching, teeth grinding may trigger tension headaches
Consumer Reports focuses on the treatment and prevention of tension headaches, a type of headache “up to 80 percent of people suffer from” on occasion. The article recommends first trying home remedies to relieve the headache pain, such as drinking extra water, taking an over-the-counter pain reliever, and resting. If these methods are unsuccessful, the article recommends consulting with a physician and dentist to determine if there’s an underlying cause. “Jaw clenching and teeth grinding in your sleep, for example, can trigger a tension headache,” according to the article. “If you suspect your bite is to blame, see your dentist.” MouthHealthy.org provides additional information on teeth grinding and jaw pain.
Popular health foods may contribute to teeth discoloration, dental erosion
The Daily Mail reports that “some of the most popular health foods” may negatively affect dental health. The acid content in green smoothies, for example, may damage enamel, while nutrient-rich beetroot may contribute to teeth staining. The article provides several “tooth-friendly” alternatives, such as whole fruits and vegetables, nuts in moderation, and cheese. Meanwhile, a second article in the newspaper states, “People make a number of simple mistakes” that can harm teeth, such as chewing ice cubes, eating dried fruits, using a toothbrush with hard bristles, using teeth as tools, and having tongue and lip piercings. MouthHealthy.org provides additional information on diet and dental health, foods that affect dental health, and habits that harm teeth.
Declining gold demand in dentistry attributed to teeth-whitening popularity
Bloomberg reports that despite its durability, demand for gold in dentistry has dropped, falling by about 5 percent in 2015, according to the London-based Gold Council. “Until a decade ago, about 67 metric tons of the yellow metal, worth $2.7 billion today, were filling, capping, and crowning teeth worldwide annually,” the article stated, adding that the increasing demand for whiter teeth has “accelerated a decline in gold’s allure, caused by newer dental cements and ceramics, and soaring bullion prices.” MouthHealthy.org provides additional information on gold fillings and dental filling options.
Iraq war veteran receives facial reconstruction surgery
The New York Times reports that almost 10 years after being shot in the mouth at age 22, former Navy corpsman Dustin E. Kirby has begun the process to have “his face overhauled again, the latest stop on what will be a lifelong tour of the damage a single bullet can do.” The bullet that struck Kirby on Christmas Day while he was serving in Karma, Iraq, ripped out part of his tongue and seven teeth, shattered part of his jaw, cracked part of his skull, and damaged his sinuses. Although Kirby had undergone several surgeries in the years that followed, “his rebuilt jaw did not line up with his teeth,” and “the altered shape of his oral cavity and the damage to his tongue made eating difficult.” In addition, his “facial reconstruction had crested.” Dr. David L. Hirsch, the reconstruction director of maxillofacial surgery at the New York Head and Neck Institute and Lenox Hill Hospital, offered Kirby “a new round of facial reconstruction,” as well as dental implants. The final results are intended to change how Kirby talks, eats, laughs, looks, and “experiences life.”
Dentists may detect seven health issues
Stating that, “dentists are trained to spot more than just cavities,” Reader’s Digest listed seven dental problems that “may signal a health issue happening elsewhere in the body.” For example, a dentist may be able to detect that a patient has diabetes. “Red, swollen gums that may bleed are the hallmarks of periodontal disease,” and people with diabetes are more prone to gum disease. “If gums bleed a lot and are swollen, or the patient is having frequent abscesses or infections, the dentist might start to question if you have a family history of diabetes,” says ADA spokesperson Dr. Sally Cram. Dentists may also be able to detect if a patient is stressed. “Grinding or clenching your teeth can be a sign that you’re under pressure,” the article stated, adding that Cram also notes that canker sores appear more often in people who are stressed. In addition, dentists may be able to identify patients with acid reflux, low bone mineral density, an autoimmune disease, an eating disorder, or celiac disease.
Rare genetic condition affects development of teeth
WRAL-TV in Raleigh, North Carolina, reported that a rare genetic disorder called ectodermal dysplasia “causes children to permanently miss some or all of their teeth,” and “could initially go unnoticed by par-
th e wsda ne w s · issue 6, may · 2016 · www.wsda.org · 35
ents.” The disorder also affects the development or function of “hair, nails, and sweat glands.” WRAL described the experience of a 4-year-old girl with the condition, who now wears special dentures for “gaps where teeth never sprouted.”
Certain oral bacteria may be linked to higher risk of pancreatic cancer The Washington Post reports that research suggests certain oral bacteria may be linked to a higher risk of pancreatic cancer. Investigators “analyzed oral-wash samples collected over several years as part of two large cancer prevention and screening studies conducted by the National Cancer Institute and the American Cancer Society.” CBS News reports on its website that the researchers “found that two oral bacteria were elevated in the pancreatic cancer patients: Porphyromonas gingivalis and Aggregatibacter actinomycetemcomitans.” Individuals “who carried Porphyromonas gingivalis had an overall 59 percent greater risk of developing pancreatic cancer, and those who carried Aggregatibacter actinomycetemcomitans were at least 50 percent more likely overall to develop the disease.” The findings were presented at the annual meeting of the American Association for Cancer Research. Medical Daily similarly reported that the NYU Langone Medical Center study finds “the presence of specific bacteria in the mouth may indicate an increased risk for pancreatic cancer.” After examining “the bacterial contents in mouthwash samples from more than 700 Americans,” the NYU research team found that those “whose mouths contained the bacterium Porphyromonas gingivalis had a 59 percent greater risk of developing pancreatic cancer,” while those with Aggregatibacter actinomycetemcomitans had “at least a 50 percent likelihood of developing the disease.” Infection Control Today reported that senior investigator and epidemiologist Jiyoung Ahn, PhD, said, “Our study offers the first direct evidence that specific changes in the microbial mix in the mouth — the oral microbiome — represent a likely risk factor for pancreatic cancer along with older age, male gender, smoking, African-American race, and a family history of the disease.” The Daily Mail reported that Dr. Nigel Carter, CEO of the UK Oral Health Foundation, said, “Further investigation into this association needs to be carried out, but if confirmed, there’s no reason why a saliva test to detect for pancreatic cancer could not be taken by your dentist.”
ada morning huddle highlights issue 6, may 2016
ADA Morning Huddle highlights
3 6 路 th e wsda ne w s 路 issue 6, may 路 2016 路 www.wsda.org
Dr. Steve Albright is one of the WSDA Component Ambassadors
In January, WSDA launched the WSDA Component Ambassador Program with the goal of expanding our Washington dental community at the local level. The program is built upon the effort of volunteer members and staff from each component society who are tasked with reaching out to new members and newly licensed nonmembers in their areas. Along with welcoming new members, these ambassadors invite nonmembers to attend component society meetings to get a better idea of our community and all that organized dentistry has to offer. WSDA would like to thank all of our component ambassadors for the work they have put in over the past several months to welcome dentists into the WSDA com-
munity. The ambassadors from each society are: Dr. Dennis Bradshaw (Benton-Franklin Counties Dental Society), Dr. Kristine Aadland (Clark County Dental Society), Dr. Christopher Dorow (Grant County Dental Society), Dr. Stephen Rupert (Grays Harbor District Dental Society), Dr. Monica Berninghaus (Kitsap County Dental Society), Dr. Elissa Maynard (Lewis County Dental Society), Dr. David Houten (Lower Columbia District Dental Society), Dr. Ute Collins (Mount Baker District Dental Society), Dr. Heather Ronngren (North Central District Dental Society), Dr. Travis Johnson (Olympic Peninsula Dental Society), Cheryl Jenkins (Pierce County Dental Society), Dr. Stephen Albright (Seattle-King County Den-
tal Society), Judy Bangs (Snohomish County Dental Society), Wendy Johnson (Spokane District Dental Society), Dr. Thomas Tilson (Thurston-Mason Counties Dental Society), Dr. Julie Kellogg (Walla Walla Valley Dental Society), and Dr. Michael Buehler (Yakima Valley Dental Society). We are excited to see how this program will continue to create a welcoming, inclusive environment for new members and nonmembers who are considering joining organized dentistry. If you are interested in getting involved as an ambassador in your area, please contact Kainoa Trotter at kainoa@wsda.org or 206-973-5221.
WSDA COMPONENT AMBASSADOR PROGRAM th e wsda ne w s 路 issue 6, may 路 2016 路 www.wsda.org 路 37
membership news wsda component ambassador program
wsda component ambassador program
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including 1,000 dental professionals. Medical Teams International delivered $2.7 million in care in 2015 through its dental vans. Again, thanks to those of you who volunteer to serve there. In 2014, the Missions of Mercy around the country provided over $30 million in free services, and that program has grown since then. Again, this is the result of direct dentist participation. Both the WSDA and the ADA have tried unsuccessfully to quantify the value of the dental care “written off” or donated annually by dentists through their offices (and yes, the low reimbursement of Medicaid constitutes a “write off”). While no reliable number has ever been published, the various attempts have revealed very significant amounts rivaling the amount spent by the state in its Medicaid program. It is just too much of a hassle for most dentists to track. We would rather just go about our business providing care for those who can pay and those who cannot, and not deal with the bureaucracy. For decades I have been delighted and
surprised by the number of people I hear about who provide care to folks in foreign countries. Every few months I hear, “Did you know Dr. So-and-So goes to Outer Mongolia every year with her church?” I know Dr. So-and-So somewhat, and I never knew. She is just too modest to broadcast her good deeds – a typical dentist. There’s a reason for all this: We are good, generous people. We get negative publicity for shooting lions, not wanting DHATs, or having a tragic accident in the office, but hardly is there a story about the good we do, and it is certainly never put into perspective with the entire system of the dental safety net. Sure we have some “bad apples” who give us a black eye, but by and large, we are a generous people. If you have not donated some of your time, talent, and treasure helping others, jump aboard the train with us. The result will be the classic “I get much more out of it than I give.” Lots of organizations and lots of people are there to serve. You will enjoy it when you do.
th e wsda ne w s · issue 6, may · 2016 · www.wsda.org · 39
“If you have not donated some of you time, talent and treasure helping others, jump on board the train with us.”
parrish or perish, continued
parrish, continued from page 50
We all play a part in making A LASTING IMPRESSION You instill knowledge in those around you—while continually expanding your own horizons. At Willamette Dental Group, you’ll pursue your passion for helping others as you build a career that is unlike any other. Leaders in proactive dentistry, our focus on research-backed innovation inspires us to do what’s best for the long-term health of our patients. Come add your expertise to our team, and make a professional impression that endures. Pacific Northwest Dental Conference I June 16-18 I Booth # 330 Academy of General Dentistry Conference I July 14-17 I Booth #618 Nathalie La Chance Phone: 503.952.2172 nlachance@willamettedental.com willamettedental.com/careers We are proud to be an equal opportunity/affirmative action employer.
4 0 · th e wsda ne w s · issue 6, may · 2016 · www.wsda.org
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4 2 · th e wsda ne w s · issue 6, may · 2016 · www.wsda.org
CURRENT LISTINGS Olympia
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DENTISTS NEEDED — Large dental group seeks both part and full time dentists (general and specialized) throughout Washington, Oregon, California, Hawaii, Arizona, Nevada and Oklahoma. For more information or to apply, please email griffint@InterDent.com or call 360-449-5618.
ASSOCIATE TO PARTNER — Splitting time between two practices on the beautiful Olympic Peninsula. Outstanding earning potential for the right candidate. Endo, surgery and implant experience a plus, excellent communication skills and patient rapport an absolute necessity. Please email CV and letter of interest to olypendentist@yahoo.com.
DENTIST NEEDED — Growing general dental offices are seeking caring, competent dentist with great people skills to join our team at greater Seattle area. Excellent opportunity for potential partnership. Please email resume to mydental88@gmail.com. PORTLAND, ORE. — Dentist opportunity. Do the clinical dentistry you want to do. We offer paths in which you can manage or open your own practice with profit sharing. Pdxdentist@yahoo.com. PUYALLUP VALLEY DENTAL CARE — Join us in serving the families of the South Sound community with the highest quality of patient care. Our state-of-the-art dental practice is searching for a skilled associate dentist with excellent communication skills to join our talented team. We provide quality care with both technology and compassion. We celebrate wins with our patients and staff alike. Our team values communication with an open and responsive mindset, high ethical standards, hard work and flexibility. We invite you to view our services and see our culture by visiting www.puyallupvalleydental.com and our Facebook page https://www.facebook.com/ PuyallupValleyDental/. Qualifications: DDS/ DMD from accredited dental school, active Washington state dental license, excellent chairside skills and the ability to work with patients of all ages, including children to senior citizens, alignment with our core values of compassion, integrity, quality, and balance, passionate about the local community and volunteer service, special consideration will be given to candidates with a commitment to leadership development, a desire to be a continual student, and an openness to coaching and being coached. ELLENSBURG ASSOCIATE — Associate position available working Wednesdays and Thursdays with hours 8-5. Doctor will be working in a family practice with the ability to practice as one desires and is capable of. OS, Endo, Perio, Pros, Rest patients/ cases to work with. Overnight accommodations available. Send resume to dr.howey@hotmail.com. ASSOCIATE DENTIST NEEDED — Recently expanded 17 year-old Longview, WA, practice seeks motivated general dentist 2-3 days/week (Thursday & Friday and possibly Saturday, if desired) for patient-focused practice! Stateof-the-art technology to provide clinically excellent dentistry. Compensation collection based. Requirements: DMD/DDS, valid WA dental license (in good standing), state certifications (CPR, DEA, etc.), active independent malpractice, strong clinical excellence. Email CV & names and addresses of two references to troyfamily92@comcast.net.
th e wsda ne w s · issue 6, may · 2016 · www.wsda.org · 43
PART TIME GENERAL DENTIST — Parttime general dentist needed for Redmond office. Must have clean active Washington dentist license. Seeking dedicated individual, please submit resume dentalofficeresumes@ gmail.com or fax 425-855-7601. SPOKANE — Seeking full-time general dentist, able to work a varied shift schedule including weekends; must be able to do all aspects of general dentistry including molar endodontics and 3rd molar/surgical extractions; able to adapt to new systems and paradigms; great opportunity to grow and learn; 1-5 years experience preferable. Unlimited income potential! Send resume to Dr. Bradley J. Harken; bradharken@hotmail.com. DENTIST NEEDED — Seeking full time dentist for growing practice in Newcastle, WA. Competitive compensation and benefits Please contact Ron Brush for additional information 971-295-9914 or via email BrushR@interdent.com. DENTISTS NEEDED — Dental Professionals is recruiting dentists for temporary and permanent positions throughout western Washington – Vancouver to Bellingham and the Olympic Peninsula. No fee to you and you pick the days and geographic locations that you are available to work. This is a great opportunity to earn supplemental income or find a permanent position. If interested please call Bob at (206) 767-4851 A REFRESHING PERSPECTIVE — When you work at Willamette Dental Group, the organization’s progressive approach frees you to do what matters to you — and your patients. What makes this multi-specialty group practice unique, and better, is a commitment to proactively facilitating the best possible health outcomes. Combined with a dedication to leveraging scientific data, skill, and the experience to make them happen, when you embrace the organization’s guiding philosophy, you free yourself to facilitate health outcomes—and open yourself up to a world of professional growth and success. Please visit www.willamettedental.com/careers or send your resume to agrundy@willamettedental.com. GENERAL DENTIST — Position available for busy private practice in Vancouver, WA. Candidate must have at least one year experience. Position is for a single provider practice. Need to be comfortable with surgical extractions and molar endo. Buy out option is available. Base salary with production incentive. Please email resume to declinic@gmail.com.
classifieds issue 6, may 2016
Professional Management Associates, Inc
OPPORTUNITIES AVAILABLE
in memoriam aleinikoff, hayes, phinney, prahl
in memoriam Dr. Steven C. Aleinikoff
Dr. Steven Craig Aleinikoff passed away after a heroic battle with cancer on April 16, 2016 at the age of 55. He was born to Paul and Beverly Aleinikoff in Seattle, the second of two children. He grew up in the Seward Park area and attended Graham Hill Elementary and Lakeside Middle and Upper schools. He was a standout student athlete who competed for the Lakeside football and trackand-field programs all four years of high school. He was elected captain of both those teams his senior year. He graduated from Lakeside in 1979 and attended the University of Washington, where he ran track his freshman year and was a proud member of the Phi Delta Theta Fraternity all four years. He received his undergraduate biology degree in 1983 and then attended the UW’s School of Dentistry, from which he graduated in 1987. Aleinikoff and Alison Jones met and fell in love at the UW in 1981 and were married in 1986. They had three incredible children, Kyle, Emily, and Ryan, whom he cherished dearly. Aleinikoff practiced dentistry for 29 years in the University District. He loved being a dentist, and the patients he was able to help through the years. He was known professionally for his calm demeanor, sensitivity, and humor. Aleinikoff loved to travel and go on family trips in places including the Oregon coast and Hawaii. He was an avid fisherman who spent quality time in Canada through the years. His favorite place was in the San Juans with his family and friends, where he loved to go crabbing and shrimping. He will be well remembered for being a standout mixologist and grillmaster, an avid Husky athletics fan, a proud member of Seattle Golf Club, and a man of deep faith. Aleinikoff is survived by his wife and children; father Paul Aleinikoff Sr.; brother Paul Aleinikoff Jr.; mother-in-law Marice Jones; sister-in-law Debbie Jones, her husband, Larry Stecher, and their three children; sister-in-law Missie Ross and her two daughters; and brother-in-law Rick Jones, his wife, Bonnie, and his son; Aleinikoff is preceded in death by his mother, Beverly; father-in-law Richard Jones; and brotherin-law Paul Ross.
Dr. Donald C. Hayes
Dr. Donald C. Hayes of Camano Island, Wash., passed away on March 29, 2016. He was 85. Hayes was born on Oct. 2, 1930 in Seattle to Leonard and Gladys Hayes. He was the oldest of five children and graduated from Lake Washington High School in 1948. He graduated with a Doctorate in Dental Surgery (DDS) from the University of Washington’s class of 1956. After graduation, he was a captain in the U.S, Army and stationed in Alaska from 1957 to 1959. Hayes met his wife of 56 years, Audrey, in Alaska. In 1959 they moved to Washington and settled in Stanwood, where he had a private dental practice from 1959 to 1995. After he retired from dentistry, he continued practicing on a volunteer basis with Medical Teams International on the dental van in his community. Hayes is survived by his children Sharon (Dick) Billings, Gary (Ronda) Hayes, Steve (Pat) Hayes, Tom (Debbie) Hayes, Mary (Ron) Crerar, Ann (Wayne) Burns, Jim (Vickie) Hayes, and Barb (John) Noste; sisters Kathy (Don) Shaw and Shirley (Ed) Reed; 21 grandchildren; 15 great-grandchildren; and multiple nieces, nephews, and other loving relatives and friends. Hayes will be missed by all of those who knew him. They could attest to what a warm-hearted, hardworking, generous, and humble man he was.
Donna J. Phinney
Donna J. Phinney passed away on March 30, 2016, surrounded by her closest family members. She was 64. Phinney was born on March 1, 1952 in Moscow, Idaho to Thelma and Virgil Lucas. She was raised in Palouse, Wash., with her late brother, Gordon (Toby) Lucas. She later moved to the Spokane area, where she resided for more than 40 years. She always had a passion for smiles and dentistry. After working as a dental assistant herself, she later became the program director and taught dental assisting at Spokane Community College, beginning in 1982. She also was the department chair of the Allied Health Division. Phinney earned a bachelor of arts degree from Eastern Washington University and a master’s degree in counseling from Whitworth University. One of her great-
est achievements was co-authoring a major textbook package for dental assisting. She held office representing dental assistants locally in Spokane, and at the state and national levels. She was a featured speaker nationally and internationally, as well. Besides her love for dentistry, what she loved most was spending time with her family. Phinney loved relaxing at their river house on the Pend Oreille River, just outside of Newport. She is survived by her loving husband of 39 years, Dwayne Phinney; daughters Traci (Michael) Stussi and Lori (Steve) Divilbiss; sons Travis Phinney and Darin (Bambi) Phinney; and nine grandchildren.
Dr. Jerome H. Prahl
Dr. Jerome H. “Jerry” Prahl passed away on Feb. 2, 2016. He was 85. Prahl was born on May 13,1929 in New Ulm, Minn., to Herbert and Rubye Harbo Prahl. He graduated from high school in New Ulm, and then attended the University of Minnesota, where he earned his BS and DDS degrees. He entered the U.S. Navy as a dental officer during the Korean Conflict, serving on the USS Mitchell from 1953 to 1955. Once discharged from the Navy, he returned to the University of Minnesota, where he earned his MSD degree. He relocated to Spokane in order to practice orthodontics. He met Gloria Johnson while skiing at Mt. Spokane. They married in 1959 and spent many summers with their family at their cabin on Priest Lake, Idaho, until Gloria’s untimely death in 1985. Prahl was a past president of the Spokane District Dental Society and the Spokane Club. He was an avid outdoor sportsman and recreational athlete. Prahl is survived by his son, Erich (Rebecca) Prahl; daughter Gretchen Prahl; and longtime companion, Dorothy Brown, all of Spokane. He was preceded in death by his wife, Gloria Johnson; parents Herbert and Rubye Prahl; and brother, Huntley Prahl.
4 4 · th e wsda ne w s · issue 6, may · 2016 · www.wsda.org
HYGIENISTS NEEDED — Gentle Dental is seeking multiple FT and PT registered Dental Hygienists for our offices throughout the greater Seattle area. For more information or to apply, please send your resume to Erica Roy: RabitoyeE@interdent.com. BUSY FAMILY PRACTICE — Currently operating with one dentist, but is in need of an associate dentist to join our team. We’ve been voted Roseburg’s Reader’s Choice #1 Favorite Dentist for the past six years. Our building was newly built as of Jan. 2008 and we’re up to date with the latest dental equipment and procedures. We have a large patient database and we keep growing. Recent dental school graduates are encouraged to apply, as well as, those with a more substantial work history. Potential candidate must possess an excellent work ethic, friendly chairside manner and a team player attitude. Continuing Education is offered and encouraged. Guaranteed base pay with great incentive potential. Hours will begin as Part-Time, but could increase to Full-Time in the future. We handle the marketing and new patient generation. Contact us today! jody@ drrandol.com. DENTIST NEEDED — General dentist full time position open in Vancouver, WA for busy private practice. We are seeking a dentist who has a good work ethic and excellent chair side manners. Compensation package includes the following: Base salary with production incentive, medical and dental insurance, benefits for vacation, CE benefit, retirement. Willing to sponsor H1B, Green Card. Please email sd10148@gmail.com. DENTIST NEEDED — Associate dentist part time/full time - Vancouver, WA. Join our team in a modern, amalgam-free office. Part-time with the ability to grow to full time. Our office has been built on customer service and making a connection with the patient Our office culture is patient centered that embraces quality, comfort, and fun! Support staff and hygiene team are outstanding and all work towards a common goal. Candidate must be able to develop treatment plans and be comfortable with extractions and molar Endo. Be familiar or willing to learn Cerec and Invisalign techniques is a plus. If are looking for an opportunity with great earning potential please email your resume to drspitty@gmail.com. GENERAL DENTIST, SUNNYSIDE — Full time position. Work beside specialists. Offering a great schedule, great compensation and guarantee. Great opportunity to expand skill set as you work or a perfect opportunity for an experienced dentist to utilize a wide range of skills. For more information, please contact Jolene Babka at jbabka@applesmiles.com. FLEXIBLE DAYS ASSOCIATE — Low income DSHS dental office in Renton, Kent, Tacoma looking for associate for 1-2 days a week. Any day from Mon-Sun. Pay is 40 percent of revenue. hughbc@gmail.com.
OPPORTUNITIES AVAILABLE
OFFICES FOR LEASE OR SALE
DENTIST NEEDED — Join our mission driven team of ten dentists and well trained support staff in providing quality, comprehensive general and restorative dental care to our patients. 4/10 hour workdays provide a good life work balance and the opportunity to enjoy the areas recreational activities with your family. Comprehensive benefits, sign on bonus, Employer match 401(k), relocation, generous paid leave and CDE. HPSA score 23. Potential for loan repayment. For more information contact: Colleen Hazel, PHR, HR Generalist at (509) 764-6105/chazel@mlchc.org. Or visit our website at www.mlchc.org to apply online.
GENERAL DENTIST, SPOKANE — Full time position. Work beside specialists. Offering a great schedule, great compensation and guarantee. Learn as you work or a great opportunity for an experienced dentist. For more information, please contact Jolene Babka at jbabka@applesmiles.com.
ASSOCIATE NEEDED — Established, modern Bothell general practice seeks cheerful, cooperative part-time associate. Contract with opportunity for future purchase. Please email resume to dr.mep012@hotmail.com and we look forward to meeting you!
OPPORTUNITY WANTED
FULL-TIME ASSOCIATE IN BELLEVUE — We are looking for full time associate in Bellevue to work 4+ days a week . We are a top office in our area. Beautiful modern office with state of the art technology. Fantastic patients and team. Fully digital. Must be highly skilled and experienced. Ready to learn and be a part of the team. Outstanding earning potential. Please email resume to bellevuedentists@gmail.com. GENERAL DENTIST, TRI CITIES — Great associate opportunity for a new graduate or a long term home for a seasoned dentist looking to be compensated well with less of the headaches and stress. Group practice composed of general dentists, orthodontists, and oral surgeons. For new grads it’s the perfect opportunity to learn your craft by working side by side with generalists and specialists while being paid very well. Base salary of $150,000 for new grads plus bonuses. Base salary of $175,000 plus bonuses for experienced dentists. Full benefits package and moving allowance. State of the art clinics and equipment. Mix of children and adult dentistry. Mix of state and private insurance. Position available in coveted Pasco, Washington facility this Spring. Please send inquiries to jbabka@applesmiles.com. DENTIST OPPORTUNITY IN WESTERN WASH. — Seeking experienced dentist for busy, well established, successful, fee for service, group dental practice. Full-time position available. Excellent immediate income opportunity ($180,000 to $375,000 + per year) depending on productive ability and hours worked. Secure, long-term position. You can concentrate on optimum patient treatment without practice management duties. Modern well-equipped office with excellent staff, and lab services provided. If you are bright, energetic with a desire to be productive, very personable, and people oriented, and have great general and specialty clinical skills, Fax resume to Dr. Hanssen at (425) 484-2110.
th e wsda ne w s · issue 6, may · 2016 · www.wsda.org · 45
DENTIST NEEDED — Part-time dentist for national claim review company. Work from your home or office. Must have clean, active Washington dentist license. Seeking dedicated individual, please submit resume PRDentalLLC@ gmail.com or fax (212) 471-9973.
OPPORTUNITY WANTED — TMJ/orofacial pain specialist/dental sleep: 2-yr residency in orofacial pain and oral medicine from USC. Seeking suitable opportunities, full or part-time, near greater seattle area. Contact me at jsahni@ usc.edu or (213) 284-4953. https://www.linkedin.com/in/jasjot-narula-072778b6. GENERAL DENTIST — 2016 Roseman University College of Dental Medicine. I would like to practice in Bellevue, Renton, or Issaquah. View my CV here: www.dropbox. com/s/6af31hrkwjvuekk/CV.docx?dl=0. GENERAL DENTIST – Seeking general dentist position in greater Seattle area with ten years of dental experience and three years prosthodontics residency training. View my CV: https:// goo.gl/J0iocd Email: sunjjj111@gmail.com Mobile: (502) 314-5196. OFFICES FOR LEASE OR SALE FOR LEASE — Rare dental practice opportunity in Richland, Washington. Fully developed four operatory clinic available for long term lease. The office has large front office, staff lounge, dental lab, sterilization area, four operatories with some equipment available from previous tenant. Plumbed for nitrous oxide, internet, digital x-rays including room for Pan/ceph. Community has high employment income and dental insurance benefits for workers. Are you ready to build your own practice? Contact: Dr. Ron Snyder –owner of building, at cybersnyderdds@frontier.com or (509) 946-2258. FOR SALE — Bonney Lake 15,790 SF Building for Sale $3,000,000. Perfect for owner to occupy either 2,504 SF oral surgery or 2,478 SF dental suites. Suites fully improved, cabinets, stations, equipment. Great exposure. Contact Steve Dorenbush for offering package at CBC Offenbecher. (253) 840-5574 or sdorenbush@offenbecher.com FOR LEASE, RENTON — Dental clinic with 5 operatories. Fully built out with reception, operating suites and more. 1,500 SF in modern well appointed office building. 7,000 cars a day, great visibility. Over 2,000 apartment residents within one mile. $1,500 per month NNN. Call Chris at (206) 595-5791 or visit altituderenton.com.
classifieds issue 6, may 2016
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4 6 · th e wsda ne w s · issue 6, may · 2016 · www.wsda.org
OFFICES FOR SALE OR LEASE
OFFICES FOR SALE OR LEASE
FOR SALE — Puyallup 4,736 SF Building for Sale $1,195,000. 2,588 SF on main floor available for oral surgery practice. Quality TI’s complete, move in and start your practice. Lower floor has long term lease to dentist. Contact Steve Dorenbush at CBC Offenbecher. (253) 840-5574 or sdorenbush@offenbecher.com
FOR LEASE —East Main Professional Center office space available in Auburn. Great office or medical/dental lab or professional office. Features courtyard, reception, waiting, bullpen, bathroom, lab/work area. Email Steve Kikikis steve@omni-pg.com.
GENERAL PRACTICE FOR SALE: South King County — Large, profitable multi-disciplinary practice. 12 fully equipped operatories. Eaglesoft. Digital radiography. I-V Sedation. Separate digital pan/lateral ceph. CBCT. CEREC. Approximately 5,000 sq/feet. For more details please contact: Jennifer Paine: (425) 216-1612 or Jennifer@cpa4dds.com.
OFFICE SPACE FOR LEASE IN RENTON — Second floor office space in new building in Renton. Perfect for new dental practice or satellite practice. I-405 visibility and great traffic exposure. Close to Paccar and Boeing. Excellent lease terms available. For inquires call (206) 795-4845 or email solynyk@msn.com. FOR LEASE — Professional office space for lease. 1,800 sq/ft, ample parking, tenant improvement allowance and one year free rent. This is a high quality medical/dental building in Everett WA. Call today: Downtown Dennis Real Estate. (425) 257-2000. FOR LEASE — Olympia prominent corner location near state offices, Capitol and I-5, four fully plumbed ops, staff lounge, private office. 1,500 sf. Ideal for startup/ satellite office. Contact jimcockrell@gmail.com. GENERAL PRACTICE FOR SALE: Olympic Peninsula — Six fully-equipped operatories. Collecting $1.1M. Approximately 3,000 sq. feet - Real estate is negotiable. For more details please contact: Jennifer Paine: (425) 2161612 or Jennifer@cpa4dds.com. FOR SALE — Profitable general dental practice For sale in Pierce County. Annual collections of approximately $500,000. Three operatories, room for more and potential to grow practice. Email Rod Johnston rod@omni-pg.com. FOR LEASE – Partially equipped fully plumbed dental office for lease in Kennweick. Four operatories, approx. 2,200 sq ft. Nearly turnkey. Email Steve Kikikis steve@omni-pg.com. FOR LEASE –Start-up or move your existing practice to this fully built dental office in Maple Valley. Five operatories, plenty of parking in plaza. Approximately 1,524 sq. ft. with favorable lease terms. Email Steve Kikikis steve@omni-pg.com. FOR LEASE – High end professional office for lease on Vashon Island. Waiting room, reception, 13 office spaces, kitchenette, private parking plus street parking. 3,600 sq. ft. Email Steve Kikikis steve@omni-pg.com. FOR LEASE –High visibility office with space with signage in the East Kent Professional Center. Approx 1288 sq. ft. on a modified gross lease, allowance available. Email Steve Kikikis steve@omni-pg.com. FOR SALE — Fully equipped dental office for sale in Des Moines. Three operatories, dental chairs, panoramic x-ray machine, and sterilization, equipment included in purchase. No patients included. Approx. 810 sq.ft plus storage room. Asking $160,000. Email Steve Kikikis steve@omni-pg.com.
FOR LEASE — Class A medical/dental space in Tukwila. Blocks from I-5, top floor with 5,000 sq.ft, second floor with 2,500 sq.ft. TI available, $24 per sq.ft, $6 NNN. Email Steve Kikikis steve@omni-pg.com. FOR LEASE — Auburn dental office with one year free rent, TI package available. Five operatories, on/off site parking. Dental equipment not included. Asking $2,843.75 per month. Email Steve Kikikis steve@omni-pg.com. FOR SALE — Full leased investment opportunity in Maple Valley for sale. Mix of office and retail uses Asking price is $1.4 million for this visible building on .95 acres is 6,400 sq.ft Contact Steve Kikikis at steve@omni-pg.com. FOR LEASE — Woodmont Place Shopping Kent dental/medical suite along Pacific Highway for lease. 1,300 sq.ft with three exam rooms, darkroom, lab and asking $2,275 per month-modified gross. Contact Steve Kikikis at steve@omni-pg.com. FOR SALE —Whatcom County general dentistry practice for sale in highly visible location. Generating average annual collections of $540,000 with four operatories. Refers out most root canals and oral surgery. e-mail Rod Johnston rod@omni-pg.com. FOR SALE — Growing south sound perio practice and real estate for sale. Current collections over $1.6 million. Well run practice with overhead below 50 percent. Average of 35 new patients per month. Seven equipped operatories. Great ratio of periodontist to general dentists. Remodeled and updated building with room to grow. Call Rod at Omni Practice Group at (206) 979-2660. FOR SALE — Be the only dentist in a small rural town in SE Washington. General dental practice for sale with annual collections of approximately $360,000. Four operatories. Jim Vander Mey at (360) 941-2341 or e-mail jim@omni-pg.com. FOR SALE - Fee for service general dental practice for sale in Grays Harbor. Annual collections over $200,000, four operatories, lots of parking on busy street. Contact Rod Johnston of Omni Practice Group at (206) 9792660 or e-mail rod@omni-pg.com. FOR SALE - West Olympic Peninsula general dental practice and real estate for sale. Annual collections over $800,000. Good overhead, great staff and opportunity. Contact Rod Johnston of Omni Practice Group at (206) 979-2660 or e-mail rod@omni-pg.com. FOR SALE - General dental practice for sale in Central Washington. Overhead Rate of 47%, Collections in excess of $400k, work 3 days a week. Contact Jim Vander Mey at (877) 866-6053 ext 2 or email jim@omni-pg. com for more information.
th e wsda ne w s · issue 6, may · 2016 · www.wsda.org · 47
GENERAL PRACTICE FOR SALE: Marysville — Outstanding opportunity featuring advanced procedures. Approximately 3,396 sq./ft. Seven fully-equipped/digital operatories (3-large restorative/4-RDH). Features high-end implant surgical equipment including centrifuge and centralized radiography (2 heads). Space available for cone-beam technology. Dentrix. Refers out Endo, Perio, Ortho and Pedo. For more details please contact: Jennifer Paine: (425) 216-1612 or Jennifer@cpa4dds.com. GENERAL PRACTICE FOR SALE: Marysville/Smokey Point — Attractive general practice, collecting $870k. Excellent freeway access from I-5 in a rapidly growing area. Five operatories and approximately 1,800 sq. ft. For more details/information please contact: Jennifer Paine at (425) 216-1612 or Jennifer@cpa4dds.com GENERAL PRACTICE FOR SALE: Bellevue — Beautiful practice in the heart of downtown Bellevue close to major tech employers like Microsoft, Amazon, and T-Mobile. Four fully-equipped ops, approximately 1600 sqft. Collecting $651k. Consultation Room and Lab. PracticeWorks. For more details please contact: Jennifer Paine: (425) 216-1612 or Jennifer@cpa4dds.com. GENERAL PRACTICE FOR SALE: Federal Way — Excellent opportunity located in the prime medical/dental area of Federal Way. Collecting $432k. Three fully-equipped operatories and three additional operatories plumbed/wired; practice features digital radiography, nitrous, and rotary-endo. New Midmark Sterilizer and Ultra Sonic cleaner. Utilizes Dentrix as its practice management software. Refers out most endo, oral surgery, orthodontics and implants. A small percentage of the practice is DSHS. Due to the parttime schedule hours can be more the doubled. For more details please contact: Jennifer Paine: (425) 216-1612 or Jennifer@cpa4dds.com. GENERAL PRACTICE FOR SALE North Seattle, WA. An outstanding opportunity in a prime location. Three fully equipped, digital ops, room for four. Real estate also for sale. Please contact SeattleDentalOfficeSale@gmail.com. GENERAL PRACTICE FOR SALE: Seattle Magnolia general dental practice for sale in lower Magnolia area by a motivated seller. Business is well established, four chair office with a water view located between Magnolia and Queen Anne communities. Asking price $425,000 including accounts receivable with annual revenues between $525,000 to $575,000. For information please email Dan Cunningham at dan@thebusinessferret.com.
classifieds issue 6, may 2016
OFFICES FOR SALE OR LEASE
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4 8 · th e wsda ne w s · issue 6, may · 2016 · www.wsda.org
OFFICES FOR SALE OR LEASE
SERVICES
FOR LEASE — 2,000 to 4000 SF Prime retail space for dental specialist office at the corner of a traffic signal in Mill Creek. Retail is a part of new housing project in a high growth area. No specialists nearby. For inquires contact parmpal32@hotmail.com or (425) 442-9798.
FOR SALE — 4111 Bridgeport Way, University Place. Dental building for sale $575,000 in well established dental park, four ops with two more plumbed for future growth. Turn key, lab, private offices, break area, nice private outdoor area. Full basement included. Call Joel (253) 653-3878 to arrange a tour.
HAVE SEDATION, WILL TRAVEL! — Make fearful patients comfortable with IV Conscious Sedation. I am set up to come to your office and sedate your patients so that you can perform needed treatments the patients avoid due to fear. I have over 19 years experience providing safe IV Conscious Sedation. Serving Washington and Oregon. Richard Garay, DDS. (360) 281-0204, garaydds@gmail.com.
G/P PRACTICE FOR SALE IN THE LONGVIEW-KELSO AREA — General practice for sale with four fully equipped operatories. Annual collections over $550,000. Great location with excellent visibility. Well established practice that has been in same location for over 38 years. Well trained staff will assist with the transition. Seller owns building and would sell now or would sell in the future. Outstanding collection policy. Contact: Buck Reasor, DMD, Reasor Professional Dental Services, info@reasorprofessionaldental. com, (503) 680-4366. FOR LEASE/OWNERSHIP — Multi-tenant commercial building. Location! Location! Location! This professional building is located in a large shopping complex that is anchored by Haggen Grocery, Starbucks, and McDonalds. This complex is located in a growing and developing area just east of Mill Creek and near the new Glacier Peak High School. It is ideal for medical/dental tenants needing between 2,000 to 6,500 SF to complement existing general dentist and Providence Medical Clinic. Partial ownership opportunity is available for a qualified tenant. Christian@KoviSolutions.com. FOR LEASE, OLYMPIA — Ideal location on Martin Way near St. Peter Hospital, 2,000+ sq. ft. Five ops including chairs, panex and more. Perfect for startup/satellite office, future purchase possible. Contact Don at uncledgh@aol.com. FOR SALE— Seattle/Northgate Turn-Key 5,672 SF Specialist Surgical Clinic: two operating, one treatment, six exam, lab and sterilization rooms. Excellent visibility, traffic and ample parking. Contact Stren Lea: (206) 826-5756 stren.lea@marcusmillichap.com WA#121073 FOR SALE — Tukwila. Newly upgraded dental practice in Tukwila for sale. $725,500.00. Five+ ops with the latest in imaging upgrades, new computers, software and hand pieces. One of the last fee-for-service practices left. Seller will pay for new floor covering throughout, leave the security deposit for the new buyer on the lease assessment and help with the transition. Call today for a tour. Annie Miller, (206)-715-1444. SPACE SHARING OPPORTUNITY DOWNTOWN SEATTLE – Looking for a dentist with an existing practice to share our office space. This is not an associate position. Restorative practice with in-house C&B, and denture processing lab, and technician. Modern downtown Seattle five chair office. Lease ending soon? Decrease your overhead now! Opportunity to buy into the facility for the right person. drnicolini@hotmail.com.
FOR LEASE — 300 Pelly Ave N. Dental suite available in Renton, walking distance to the prestigious Landing, as well as Boeing. 1,361 sq. ft. on 2nd floor, with only two other dentists in building. Three operatories, open configuration, plumbed with electrical, air, vacuum, and plumbing. Corner lot with heavy traffic flow. Rate is $23.26/SF/Y NNN, Triple Net is $5.60 (incl. utilities). Contact Dennis Schmuland (425) 417-1206. FOR LEASE — Quality professional office Space for lease in the heart of the Renton Highlands in the Highlands Professional Plaza medical dental building. Excellent place for an oral surgeon and/or endodontist to open a satellite office or start up practice. Currently there are two GP dentists, a pedodontist, an orthodontist and a large physical therapy clinic. This building has a proven track record of successful businesses because of its location and quality. The building sits across the street from Bartells, QFC, and Starbucks. There are six elementary schools and four high schools within two miles. Get close to where the people live and enjoy fast practice growth. Call (206) 595-9100. AVAILABLE, SOUTHCENTER — Just available. 1200 square foot fully equipped 4 operatory dental space. Cerec , Panoral, 4 chairs, lights, nitrous, air and vacuum all available and in place. Please call Diana at Medical Centers Management (253) 508-1293.
INTRAORAL X-RAY SENSOR REPAIR We specialize in repairing Kodak/Carestream, Dexis, Gendex & Schick CDR sensors. Repair & save thousands over replacement cost. We purchase old/broken sensors. www.RepairSensor.com / (919) 924-8559. OFFICE CONSTRUCTION CONSTANTINE BUILDERS INC. (CBI) — WSDA endorses CBI as their preferred builder of Dental facilities with over 25 years of experience from ground up buildings, renovations, remodels, and interior tenant improvement projects. All projects are completed on time and within budget. CBI provides the highest level of quality service with integrity that exceeds our client’s expectation. Please see our display ad on page two and website at www. constantinebuilders.com for additional information and how you can become another satisfied client. Telephone (206) 957-4400, O. George Constantine. ALLIED CLINIC BUILDERS — Premier healthcare contractors in the PNW for over 35 years. On time, on budget and providing quality that you can afford. Call today for consultation George McBee - Allied clinicbuilders@comcast.net (425) 941-3088.
FOR IMMEDIATE OCCUPANCY — A fully plumbed dental office. 1,350 sq ft , three operatories, air, water, vacuum, nitrous oxide and oxygen, private office, lab, staff lounge, separate staff entrance. This office has exceptional exposure to the Southcenter Mall traffic. Call Diana at Medical Centers Management (253) 508-1293. EQUIPMENT WANTED WANTED _Pacific Community Services needs donations of dental handpieces, star Titan scalers, Cavitron inserts, restorative and extraction instruments, and equipment. You will get a donation receipt. email: pcsdental@gmail.com. (206) 274-8419. EQUIPMENT FOR SALE USED/REFURBISHED EQUIPMENT — Adec, Gendex, Pelton Crane, DentalEZ, Porter, Air Tech, Midwest, Midmark and etc. Lab equipment. Parts are also available for almost all equipment. Call Dental Warehouse at 800-4882446 or http://cascade-dental.net.
th e wsda ne w s · issue 6, may · 2016 · www.wsda.org · 49
CLASSIFIED ADS IN THE WSDA NEWS Visit wsda.org/news/classifieds/ to place your ad and select the issues you would like your ad to run in. Follow up your submission with a phone call to Rob at (206) 9735220 to submit your credit card information (sorry, no check payments), and your ad will be placed. Sell your practice or fill a position quickly? Don’t worry, you’re only charged for the ads that run. We’re flexible, and the process is painless and cost effective. Pricing is as follows: Members: $50 for the first 30 words, $1 per word for each word over 30. Non-members: $100 for the first 30 words, $1 per word for each word over 30.
classifieds issue 6, may 2016
OFFICES FOR SALE OR LEASE
parrish or perish
How generous we are
Dr. Jeffrey Parrish “If everyone is thinking alike, then somebody isn’t thinking.” — George Patton
“There’s a reason for all this: we are good, generous people. We get negative publicity for shooting lions, not wanting DHATs or having a tragic accident in the office, but hardly is there a story about the good we do, and it is certainly never put into perspective with the entire system of the dental safety net.”
Back in the Dark Ages in 2001, when I was president of this fine organization, I had the opportunity to travel the state and visit various components and get a first-hand look at what dentists were doing locally. I came away with the sense that we were among the most generous people I knew; practically every dentist has some form of “charitable giving” built into their professional life. Some worked in charitable clinics, some had informal care programs set up within their practices, others went overseas, and most were generous givers to various charities and non-profits, either with their time and talent or their monetary resources. I have no reason to believe this has done nothing but expand in the intervening 15 years. I recently came across a synopsis of a talk delivered by Karl Zinmeister to a group at Hillsdale College’s Allan P. Kirby, Jr. Center in D.C. Mr. Zinmeister is vice president for publications at the Philanthropy Roundtable and the author of The Almanac of American Philanthropy. Clearly, he has some knowledge on the subject. Among the many revelations in his talk was that the nonprofit sector is about 6 percent of the Gross Domestic Product and comprises 11 percent of the total work force, not including volunteers. Philanthropy in the U.S. is mostly done by “the common people”; less than 20 percent of charitable giving comes from corporations and foundations. The average per year giving is $2,500 per household. When you consider the many households unable or unwilling to give, there are a lot of families giving far more than $2,500 annually. This wide-ranging source of giving leads to a broad spectrum of contributions to many different organizations and causes. But there are some other statistics to consider. We all know about the Gates Foundation and the great work it does throughout the world, especially in the realm of medical care/ treatment/research. It distributes more overseas than the entire Italian government, but it is still just a tiny portion of American philanthropy. U.S. religious groups send 4½ times as much overseas ($39 billion) as the Gates Foundation, and more than the entire U.S. government foreign aid budget annually ($31 billion). Consider the ADA Foundation: In 2014, it gave $1.3 million in charitable assistance, access to care programs, research, and educational grants. The UW Dental School received funds for its UW Homeless Outreach Program and Education (UW HOPE) from this foundation. Following that contribution, Dr. Bea Gandara of the UWSoD said, “We are honored to have UW HOPE receive this award, and the opportunity it gives us to expand our program and engage more students in learning about and serving our homeless communities.” I commend the UW and Dr. Gandara for getting them started early. The Seattle-King County Dental Foundation has given away more than a million dollars since its inception in 1992. Snohomish County Dental Society also has a foundation that contributes resources to the community. Mt. Baker District Dental Society has long supported the Interfaith Clinic. Other components are equally as generous. All the major dental suppliers and manufacturers have a foundation that contributes much. In 2015 the Seattle-King County Clinic provided more than $1.8 million in dental services thanks to the generosity of many community groups and over 3,800 volunteers, continued on page 39
The views expressed are those of the writer and do not necessarily reflect the opinion or official policy of the WSDA.
5 0 · th e wsda ne w s · issue 6, may · 2016 · www.wsda.org
INSURANCE FOR EVERY STAGE OF YOUR CAREER:
Stage One: New Grads and Associates Are you covered? • NORDIC Professional Liability • Personal Disability Insurance • Term Life • Individual Medical Insurance As a dentist, you’re the expert on teeth, gums, and how the mouth works in concert with the body in terms of overall health. And while you know just about everything there is to know about the mouth, you may not know what your insurance needs are — and more importantly, how those needs will change depending on where you are in your career arc. Dentists just starting out need NORDIC Professional Liability, personal disability insurance, term life, and individual medical in order to be fully covered. That’s where the expert staff at WDIA comes in. Matt, Kerri and Heath can guide and educate you about the types of coverage you need no matter where you are in your career.
Matt French · Kerri Seims Heath Johnson 206.441.6824 · 800.282.9342 www.wdiains.com
th e wsda ne w s · issue 6, may · 2016 · www.wsda.org · 51
Sole broker for:
Washington State Dental Association 126 NW Canal Street Seattle, WA 98107
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5 2 · th e wsda ne w s · issue 6, may · 2016 · www.wsda.org