About You You will need to possess excellent people skills. Experience of working in a 'customer service' type would be an advantage. We are looking for someone who: •
Is punctual and friendly and demonstrate a positive professional attitude
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takes pride in your own work and that of your colleagues
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is meticulous in attention to detail and accuracy
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is literate and demonstrates satisfactory ICT and typing skills in line with the demands of the role
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understands who your customers are and why they matter
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is willing to go the extra mile for customers and act upon their feedback.
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works together with colleagues and customers and takes the time to build effective and rational working relationships
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works well as part of team and is are able to show initiative and manage your own workload
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Is a team player, able to fit into a small, friendly and supportive team
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seeks to learn from and support your colleagues
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reviews your own performance and asks for feedback to learn and improve
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works safely to maintain the health of both yourself and others
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is compassionate, caring and empathetic to both customers and colleagues
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works in a person-centred way
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understands and respects the need for confidentiality and data protection
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is flexible, quick to learn and able to adapt to change
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acknowledges when you make mistakes and takes responsibility for addressing and correcting them
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