About You •
you do not need experience of SEND
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you will have an excellent, warm and friendly telephone manner
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you will have some basic ICT skills to assist with recording details of enquiries and assisting with responses to social media enquiries
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you are punctual, friendly and demonstrate a positive professional attitude
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you take pride in your own work and that of your colleagues
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you are extremely meticulous in attention to detail and accuracy
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you must be literate
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you work well as part of team and you are able to show initiative and manage your own workload
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you will need to be a team player, able to fit into a small, friendly and supportive team, and equally able to work on your own
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you seek to learn from and support your colleagues
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you review your own performance and ask for feedback to learn and improve
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you work safely to maintain the health of both yourself and others
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you understand and respect the need for confidentiality and data protection
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you are flexible, quick to learn and able to adapt to change
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you acknowledge when you make mistakes and take responsibility for addressing and correcting them
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