Good communication is of utmost importance in any workplace as organisations are made up of people. All companies are therefore aware that success in the workplace today is closely related to the ability of employees and managers to communicate effectively with each other and with people outside the organisation. However, they are also aware that no one is born with the talent to communicate. It is up to the individual to learn to listen, speak, read, write and communicate in the best possible way. It is also up to the individual to decide on the most appropriate way of communicating as the form as well as the tool we use for communication will have to vary depending on the situation.
