SCANH2019: Achieving the Single Source of Truth Program

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SCANH2019 EVENT PROGRAM 3rd Annual SCAN Health Global Networking Event: Achieving the Single Source of Truth

October 22, 2019 Baton Rouge, U.S. Corcoran Conference Center

October 22, 2019 | Baton Rouge, U.S. 1

Table of Contents Welcome Message…………………………………………..………………..2 About SCAN Health……………………………………………………………3 Event Overview…………………………………………………………………4 Agenda………………………………………………………………………..…5 About the Speakers…………………………………………………………....9 General Information………………………………………………………….17

Thank You to our Event Host, Partner and Sponsor SCAN Health gratefully acknowledges the generous support of its SCANH2019 event host, partner and sponsor.

Hosted by Franciscan Missionaries of Our Lady Health System (FMOLHS)

Partnered with Healthcare Transformation Group (HTG)

Sponsored by Intalere

October 22, 2019 | Baton Rouge, U.S. 2

Welcome Message Welcome to SCANH2019, an event that gathers experts from IT industry, health systems leaders, renowned researchers, policy makers and citizens to enable global collaboration and facilitate knowledge exchange of transformative supply chain strategy that advances quality, safety and sustainability in health systems around the globe. This year’s theme, Achieving the Single Source of Truth, focuses on the critical importance of sharing and securing clean data to improve health system performance and patient outcomes. We are excited to explore the opportunities that leveraging supply chain strategies offers health systems and citizens globally! On October 22nd, our dialogue and networking opportunity focuses on challenges with the completeness and accuracy of product data across the supply chain. An effective supply chain infrastructure results in a clinically integrated supply chain that promotes a better understanding of what care works best for a given patient and under what conditions best outcomes are achieved. We are pleased to announce the winners of our 2019 SCAN Health Design Competition. This competition was partnered with the HTG and attracted innovative solutions from Canada, U.S. and around the world to find a “single source of truth� for product data. Semi-finalists will share their proposed solutions with event participants. We hope this exchange of knowledge and ideas will result in actionable transformation of supply chain strategy in health systems to improve operational efficiency and deliver safer care to patients. We wish to thank our event host, FMOLHS, for their tremendous support and extend our deep appreciation to the entire HTG and their leadership for their constant commitment and collaboration with SCAN Health. This is our second event partnered with HTG, the first being our inaugural event in 2017 at the Mercy Virtual Care Centre in St. Louis. We are grateful to Intalere for their sponsorship of our 3rd annual event and extend our sincere appreciation to their team.

This event would not be possible without the development of real-world solutions by our design competition semi-finalists that will enable health systems to share essential data to improve performance and patient outcomes. We look forward to the captivating presentation by our design competition semi-finalists and our keynote speaker, Dr. Randy Bradley on the role and value of predictive analytics in an era of multiple sources of truth. Thank you to all participants for joining us in Baton Rouge and we look forward to working collaboratively with our partners and champions to achieve supply chain transformation in health systems that advance quality, safety and sustainability. Sincerely, Dr. Anne Snowdon Scientific Director & CEO, SCAN Health

October 22, 2019 | Baton Rouge, U.S. 3

About SCAN Health The Supply Chain Advancement Network in Health (SCAN Health)

In 2017, the Government of Canada, Networks of Centres of Excellence of Canada (NCE) provided $1.6 million over four years (2017-2021) to create SCAN Health. Hosted by the University of Windsor’s Odette School of Business, SCAN Health is an International Knowledge Translation Platform (NCE-IKTP) funded to accelerate knowledge translation and address key problems, challenges and opportunities of high strategic importance for health systems in Canada and around the globe. Spanning five countries, including Australia, the Netherlands, the United Kingdom, the United States and Canada – and with over one hundred partners from industry, healthcare, government and academia – the Network will enable the exchange of information and expertise to accelerate the implementation of healthcare supply chain best practices around the world. By mobilizing supply chain best practices to track health products and processes to patient outcomes we can significantly reduce medical error, increase health system sustainability and drive economic growth for companies globally.

The Supply Chain Advancement Network in Health (SCAN Health) Suite 204, Odette School of Business, University of Windsor 401 Sunset Ave, Windsor ON N9B 3P4

Connect with us Social Media: @SCANHealthNCE


SCAN Health

October 22, 2019 | Baton Rouge, U.S. 4

Event Overview SCAN Health is pleased to present the 3rd Annual SCAN Health Global Networking Event 2019: Achieving the Single Source of Truth, taking place on October 22nd 2019 in Baton Rouge, LA. SCANH2019 theme explores the critical importance of sharing and securing clean data to improve health system performance and patient outcomes.

The Challenge

This event is generously hosted by Franciscan Missionaries of Our Lady Health System (FMOLHS) and partnered with the Healthcare Transformation Group (HTG) as a preconference opportunity to the HTG Summit taking place on October 23 and 24, 2019. HTG is an action-oriented collaboration comprised of six U.S. healthcare systems: Geisinger Health System, Intermountain Healthcare, Kaiser Permanente, Mayo Clinic, Mercy and FMOLHS.

Health systems globally are challenged with the consistency, completeness and accuracy of product data across their supply chains. With the use of multiple product data registries each with unique requirements, and health systems managing data internally with different processes, it is nearly impossible to ensure clean data is used to inform clinical decision-making that achieves positive care outcomes.

The Highlights SCANH2019 brings supply chain and IT industry experts, health system leaders, renowned researchers, policy makers and citizens together to exchange knowledge that will advance the adoption of data standards in global health systems. An effective supply chain data infrastructure results in a clinically integrated supply chain that promotes a better understanding of what care works best for a given patient and under what conditions best outcomes are achieved. Clean data will drive and enable the delivery of precision care that is personalized to each individual. SCANH2019 will showcase the most innovative companies and ideas being brought forward to find a “single source of truth� for product data. Presentations by semifinalists in the SCAN Health Design Competition will demonstrate evidence of impact for feasible solutions that enable the consolidation and synchronization of product data currently held in multiple data registries. Results of these real-world applications will be shared and discussed as it is applied to health systems globally.

October 22, 2019 | Baton Rouge, U.S. 5

Agenda 1:00 - 1:30 PM


1:30 - 1:50 PM

Opening Remarks

1:50 - 2:00 PM

Remarks from our Event Host – Franciscan Missionaries of Our Lady Health System (FMOLHS)

Dr. Anne Snowdon, Scientific Director & CEO, SCAN Health

Ms. Sandi Michel, System Director of Supply Chain Strategy, FMOLHS

2:00 - 2:30 PM

Design Competition Overview: Seeking the Single Source of Truth Speakers: • Mr. Kevin Capatch, Director of Supply Chain Technology and Process Engineering, Geisinger • Dr. Jove Graham, Associate Professor, Center for Pharmacy Innovation and Outcomes, Geisinger Challenge Description: SCAN Health partnered with the Healthcare Transformation Group (HTG) on this year’s design competition to advance and inform progress of health system supply chain infrastructure. HTG identified the consistency, completeness and accuracy of product data as a key challenge within and across their supply chains. The problem is exacerbated by the current use of multiple product data registries each with unique requirements, by consumers and suppliers. For example, in the U.S., manufacturers can enter product data into the Global Data Synchronization Network (GDSN) or may enter data directly into the Global Unique Device Identifier Database (GUDID). Each of these data registries has unique data structures and the type of product data varies across the two registries. In addition, most health organizations manage product data internally to support product procurement, inventory and logistics processes, product utilization, billing, and registration. The challenge being, there is no “single source or version of truth” for product data.

October 22, 2019 | Baton Rouge, U.S. 6

Agenda 2:30 - 3:15 PM

Design Competition Semi-finalists Presentations: Achieving the Single Source of Truth Team GHX Presenter: • Ms. Karen Conway, Vice President, Healthcare Value, GHX About GHX: GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together more than 4,100 healthcare providers, and 600 manufacturers and distributors in North America — and another 1,500 providers and 350 suppliers in Europe — who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed, timely and fact-based decisions. __________________________________________________________________ Team Mercy/Tecsys Presenters: • Ms. Nancy Pakieser, Senior Director, Industry Relations, Tecsys • Dr. Kelly Wibbenmeyer, Director of Performance Consulting and Business Solutions, Mercy About Mercy: Mercy, named one of the top five large U.S. health systems from 2016 to 2019 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care, managed and specialty (heart, children's, orthopedic and rehab) hospitals, 900 physician practices and outpatient facilities, 45,000 co-workers and 2,400 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, and Mercy Virtual commercially serve providers and patients from coast to coast.

October 22, 2019 | Baton Rouge, U.S. 7

Agenda About Tecsys: TECSYS provides transformative supply chain solutions that equip our customers to succeed in a rapidly-changing omni-channel world. TECSYS solutions are built on a true enterprise supply chain platform, and include warehouse management, distribution and transportation management, supply management at point-of-use, as well as complete financial management and analytics solutions. Customers running on TECSYS' Supply Chain Platform are confident knowing they can execute, day in and day out, regardless of business fluctuations or changes in technology, they can adapt and scale to any business need or size, and they can expand and collaborate with customers, suppliers and partners as one borderless enterprise. From demand planning to demand fulfillment, TECSYS puts power into the hands of both front line workers and back office planners, and unshackles business leaders so they can see and manage their supply chains like never before. __________________________________________________________________ Team Symmetric Presenter: • Mr. Rich Kucera, Managing Principal, Symmetric Health Solutions About Symmetric Health Solutions: Symmetric Health Solutions' cloud platform for medical products data & analytics helps healthcare organizations find time-savings, bottom-line impacting, and patient safety improvement opportunities. Our databases, software, and industry analysts make it easy to understand medical products and suppliers. By combining a growing list of over 70 data sources on medical products and suppliers with customer feedback and machine learning, we create and curate analytics-ready data-fields. These are used to drive workflows where organizations generate ROI (e.g., aligning legacy data to UDI-DIs, reconciling contracts to purchases, evaluating standardization opportunities, auditing revenue integrity, monitoring recalls and backorder risks, etc...). The usage of these workflows generates feedback on our data quality and algorithms which we then route internally or to our primary data sources to make them even better. As an example, our analysts have most recently collaborated with the AHRMM Learning UDI community on resolving the implantable device identification problem in GUDID.

October 22, 2019 | Baton Rouge, U.S. 8

Agenda 3:15 - 3:45 PM

Networking Break & Refreshments

3:45 - 4:00 PM

Design Competition Winners Announcement

4:00 - 4:45 PM

Closing Keynote: The Role and Value of Predictive Analytics in an Era of Multiple Sources of Truth Speaker: • Dr. Randy Bradley, Associate Professor, Haslam College of Business, University of Tennessee Description: With the multitude of data flows from disparate systems plaguing healthcare supply chains, it is imperative for supply chain leaders to have alternative plans for getting to the truth behind the data. In many cases, having an agreed upon single source of truth is an ideal state that is quite challenging to achieve. This is where the value and role of predictive analytics start to manifest. In this session, Dr. Bradley will focus on the role of predictive analytics in the supply chain and how to appropriately leverage these techniques to ensure value for all stakeholders. This session will help attendees recognize how to get to the truth of the data with analytics, even if they can’t rid themselves of disparate systems and diverse streams of information.

4:45 - 5:00 PM

Closing Remarks

Dr. Anne Snowdon, Scientific Director & CEO, SCAN Health

October 22, 2019 | Baton Rouge, U.S. 9

About the Speakers Dr. Randy V. Bradley Associate Professor, Haslam College of Business, The University of Tennessee Dr. Randy V. Bradley is an Associate Professor of Information Systems and Supply Chain Management in the Haslam College of Business at The University of Tennessee. He holds a Ph.D. in Management of Information Technology (IT) and Innovation, an M.S. in Management Information Systems, and a B.S. in Computer Engineering, all from Auburn University. As a supply chain and healthcare IT strategist and researcher, Dr. Bradley’s expertise includes digital business transformation, supply chain digitalization, and the strategic application of business analytics and IT in the supply chain, with an emphasis on the healthcare sector. He has 20+ years of experience in the IT space, with at least 15 of those years devoted to healthcare. Some of Dr. Bradley’s business background includes consulting on IT outsourcing transitions, large-scale systems integration projects, and supply chain transformation initiatives as an independent consultant, employee of Camber Operations and Computer Sciences Corporation (CSC), and as a Systems Engineer for Southwire Company. He has consulted for a variety of organizations, including General Motors Locomotive Division, Alabama Department of Transportation, Pratt & Whitney, Ford Healthcare, Northwell Health (formerly North Shore Long Island Jewish Health System), and various agencies within the U.S. Department of Defense. Dr. Bradley’s research interests and expertise include the interplay between IT strategy and supply chain performance, strategic application of business analytics, adoption and diffusion of IT in the healthcare domain, IT governance, and enterprise architecture. Dr. Bradley’s research and insights is chronicled in more than 100 articles, book chapters, columns, and proceedings of national and international practitioner and academic meetings and conferences on the strategic application of business analytics and IT in the supply chain. He is a highly sought-after speaker, and he has presented at more than 80 academic, professional, and corporate conferences and events.

October 22, 2019 | Baton Rouge, U.S. 10

About the Speakers Mr. Kevin Capatch Director of Supply Chain Technology and Process Engineering, Geisinger Experienced Supply Chain Director with a demonstrated history of working in manufacturing and the hospital & health care industry. Skilled in Global Standards, Operations, Budgeting, Medical Devices, Lean Manufacturing, Value Stream Mapping, Six Sigma, and Supply Chain and Healthcare Information Technology (HIT). Strong information technology professional with a BSEE focused in Electrical Engineering from Penn State University. From April 2008 to February 2009 I was the Director of Performance Innovation in the Quality and Safety Division. I recently accepted the position of Director of Supply Chain Information Systems to work with a talented team that integrates the Lawson business system with the value stream support systems, including but not limited to EPIC, Siemens ADT

Ms. Karen Conway Vice President, Healthcare Value, GHX Ms. Karen Conway is vice president of healthcare value for GHX, where she works to optimize clinical and business performance through supply chain excellence. In this role, Ms. Conway serves as an in-house analyst on the role supply chain can play in improving value-based healthcare. Ms. Conway oversees development of return-on-investment models to quantify the value of GHX products and services, which have been certified according to the Forrester Total Economic ImpactÂŽ (TEI) methodology.

October 22, 2019 | Baton Rouge, U.S. 11

About the Speakers Ms. Conway also oversees the GHX Voice of Customer programs and develops the curriculum for the GHX Healthcare Supply Chain Summit, the largest industry conference focused on the entire healthcare supply chain.

Prior to joining GHX, Ms. Conway served as principal of Ms. Conway Associates, a strategic communications firm built on the principles of continuous quality improvement and based on her business partner’s firsthand experience working with Dr. W. Edwards Deming, Procter & Gamble and Walmart. She has also held numerous executive positions and consulting roles in healthcare, energy, and notfor-profit organizations and worked as an award-winning journalist. Ms. Conway is national chair of the Association for Healthcare Resource and Materials Management (AHRMM), the supply chain organization for the American Hospital Association. She serves on the expert advisory council for the Global Network in Strategic Health Sector Supply Chain Innovation, the healthcare advisory board for CAPS Research, and the GS1 Global Healthcare Leadership team. Ms. Conway is a recognized expert on unique device identification and the corresponding systems and process changes required to leverage benefits for multiple stakeholders across the medical device ecosystem. She also writes and lectures on the topic of the value-based healthcare leader, drawing from concepts outlined in the 2013 global leadership book, Leading from the Edge, which she co-authored with the former chief talent officer of Cisco. Ms. Conway was also a contributing author to eBusiness in Healthcare, published by Springer in 2008. Ms. Conway earned a master of science in the Science of Healthcare Delivery from Arizona State University in March 2017. She is also a certified Lean Six Sigma Green Belt.

October 22, 2019 | Baton Rouge, U.S. 12

About the Speakers Dr. Jove Graham Associate Professor, Center for Pharmacy Innovation and Outcomes, Geisinger Dr. Jove Graham is a Ph.D. biomedical engineer-bytraining with expertise in biostatistics and experimental design of clinical studies, particularly observational or retrospective studies using electronic medical record and insurance claims databases. He serves as Geisinger’s principal investigator for many studies, including a current PCORI demonstration project linking unique device identifiers to insurance claims. Dr. Graham has over 160 peer-reviewed publications and presentations, and his independent research has been funded by AHRQ, FDA, The Commonwealth Fund and the Orthopaedic Trauma Association, among others. He also serves as an adjunct professor of biomedical engineering, teaching biostatistics and design, and prior to joining Geisinger, he worked for the U.S. FDA in the Center for Devices and Radiological Health, with over 10 years evaluating new medical devices and developing standardized evaluation methods.

Mr. Rich Kucera Managing Principal, Symmetric Health Solutions Mr. Kucera is President and a co-founder of Symmetric Health Solutions, a healthcare supply-chain data aggregation, cleansing, analysis, and process reengineering company. He specializes in healthcare provider back-office data management, analytics, procurement, and inventory management.

October 22, 2019 | Baton Rouge, U.S. 13

About the Speakers Before Symmetric, Mr. Kucera led several business-transformation and analytics teams at hospitals across the country as a Manager in Accenture's Health and Public Services practice. During this time, he also had the opportunity to analyze thousands of hospitals' procurement data both in the US and overseas. Having access to the latest industry tools, but still being unable to meet the needs of clinical downstream data consumers as well as rolled-up financial analytics for executives, Symmetric's focus on regulation standards was born. Mr. Kucera's unique blend of strategic perspective, curiosity, and analytical execution is suited to environments where uncertainty is the rule rather than the exception. He leverages an in-depth understanding of the interwoven nature of the healthcare supply data chain to lead Symmetric Health Solutions towards solving the on-going challenges faced in the industry today. When he's not zealously talking about solutions in healthcare, Mr. Kucera enjoys keeping up to date on the latest discoveries in high-energy astrophysics. Mr. Kucera is Lean Six Sigma greenbelt certified and received a Bachelor of Science with University Honors from Carnegie Mellon University, where he double-majored in Business Administration and Physics.

Ms. Sandi Michel System Director of Supply Chain Strategy, FMOLHS Ms. Sandi Michel, Director of Supply Chain Strategy, Master Project Manager, LSS BLACK BELT, ITIL, leads FMOLHS Supply Chain with current focus on standardization, optimization, project management, process reengineering, further implementation of GS1 Global Data Standards, and Interoperability. DS&I involves all processes including contracting, sourcing, MMIS, purchasing, logistics, materials management, and operations. She is currently a Steering Committee Member of the FMOLHS Enterprise Project Management Office.

October 22, 2019 | Baton Rouge, U.S. 14

About the Speakers Previously, Ms. Michel held senior level leadership positions as Vice President of Technology and Operations and Director for US Voice and Data Network Services. Ms. Michel held Senior Business Consultant and Client Services positions across multiple industries at the International Customer Management Institute (ICMI) after bringing more than 30 years’ experience in operations and technology with AT&T. She has a Master’s Certification in Project Management through Steven’s Institute of Technology-GAC Accredited, and AT&T Bell Laboratories, Information Technology Infrastructure Library (ITIL) Certification, and a Lean Six Sigma Black Belt. Mrs. Michel has a Bachelor of Science Degree in Business Administration, and has served on the Technology Advisory Board for Tulane University and the Advisory Board for Continuing Education for the University of North Florida.

Ms. Nancy Pakieser Senior Director, Industry Relations, Tecsys Tecsys is a leading provider of software solutions that provide inventory visibility across the continuum of care for health systems. In her role at Tecsys, Ms. Pakieser supports ongoing development projects, maintains account and industry relationships and identifies business development opportunities that all support the changing supply chain management function in the healthcare market. Ms. Pakieser started her career in a clinical capacity, and has carried the lessons of these experiences into her business roles.

October 22, 2019 | Baton Rouge, U.S. 15

About the Speakers Dr. Anne Snowdon Scientific Director & CEO, SCAN Health Chair, World Health Innovation Network Dr. Anne Snowdon is a professor and Academic Chair of the World Health Innovation Network (WIN), and Scientific Director and CEO of SCAN Health, a Networks of Centres of Excellence International Knowledge Translation Platform (NCE-IKTP) located at the University of Windsor’s Odette School of Business. Dr. Snowdon works to build collaborative partnerships around the globe to advance innovation and scalability of innovation across health systems to strengthen performance, economic value, and sustainability. WIN provides support for innovators and entrepreneurs to successfully bring their discoveries to the Canadian, U.S., and world markets by creating evidence of impact for new products that achieve value for health systems. Currently, Dr. Snowdon is leading over 10 innovation research initiatives across seven Canadian provinces and five countries that collaborate with government, health professionals, industry, research teams and families. She was recently inducted into the American Academy of Nursing, she is a member of the Institute for Health System Innovation of the Canadian Institutes for Health Research, a member of the Expert Group for the Canadian Space Agency, and is a Board Member for Alberta Innovates and the Ontario Centres of Excellence. Dr. Snowdon has published more than 140 research articles, papers and cases, has received over $22 million in research funding, holds patents, and has commercialized a highly successful booster seat product for children traveling in vehicles. She holds a PhD in Nursing from the University of Michigan and is a Fulbright Scholar.

October 22, 2019 | Baton Rouge, U.S. 16

About the Speakers Dr. Kelly Wibbenmeyer Director of Performance Consulting and Business Solutions, Mercy Dr. Kelly Wibbenmeyer has worked in IT for over 20 years and has a wealth of knowledge in project management, business operations, and innovation technology management. Dr. Wibbenmeyer manages the integrated performance solutions team at Mercy Health. Her focus is on TecSys support and she is actively working on RPA and other automation technologies for the organization. She has attained her PhD in management information systems, she’s a certified project manager, she also has her expert ITIL certification, and is a lean six sigma black belt. Prior to joining Mercy, Dr. Wibbenmeyer worked at Ameren for 10 years in IT and lead the innovation technology department and worked on RPA/ AI/ cogitative computing projects, drone management, augmented and virtual reality projects, the HR revitalization project, and also worked closely with cybersecurity and technical architecture to develop an innovation platform to submit innovation projects to learn faster. She also has experience in healthcare as a Director of Registration, Associate Director of SAP/Payroll and HR systems, and also managed the EPIC implementation of ADT and scheduling. She also has experience in computer intelligence in the US Air Force.

October 22, 2019 | Baton Rouge, U.S. 17

General Information SCAN Health Global Networking Event 2019 Date: Tuesday, October 22, 2019 Time: 1:00 PM – 5:00 PM CDT Location: Corcoran Conference Center (FMOLHS) 4200 Essen Lane Baton Rouge, LA 70809 United States SCAN Health Contact Information Contact: Lori Turik, COO, SCAN Health Phone: 416-407-5262 Email: Contact: Kathryn Cox, Manager, Corporate Affairs, SCAN Health Phone: 905-213-8384 Email:

Thank you for joining us for the 3rd annual SCAN Health Global Networking Event: Achieving the Single Source of Truth

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