PATIENT & FAMILY GUIDE MARKHAM STOUFFVILLE HOSPITAL
TABLE OF CONTENTS Welcome .................................................................................................................. 3 Hospital maps ......................................................................................................... 4 Our core values ........................................................................................................ 6 My care team ........................................................................................................... 7 Hospital amenities and services ............................................................................. 8 Room amenities ...................................................................................................... 10 My essentials ........................................................................................................... 11 Safety ....................................................................................................................... 12 Before you are discharged ...................................................................................... 16 My transition and discharge info ............................................................................ 17 Care needs at home after a hospital stay ............................................................... 18 Where to go for care and information .................................................................... 19 Patient Connect ....................................................................................................... 20 Share your care experience .................................................................................... 22 My contribution ....................................................................................................... 23
Patient & Family Guide
WELCOME This guidebook provides you with important information about the hospital during your stay. You are a valued member of your health care team. It is important that you understand your rights and responsibilities as a patient.
Your rights Patients and families have the right to: • Be treated with dignity and respect. • Have their health information treated with confidentiality. • Receive the safest, best care we can provide. • Be involved in their care planning and decisions about their care. • Ask about their care plan and have information shared in a way they can understand. • Know names, positions, titles and professional relationships of everyone on their care team. • Have their needs met in a timely manner. • Share their experience and concerns with the health care team.
Your responsibilities Patient and families are responsible for: • Treating everyone at the hospital with dignity and respect. • Identifying a care partner (family or friend) to communicate with other family members and/or friends. • Asking questions until they feel they have all the information they need to make informed decisions. • Following their treatment plan as agreed upon in partnership with their health care team. • Notifying their health care team of changes in their health. • Respecting the hospital’s smoke free and scent/fragrance free policies. • Safeguarding their personal belongings; the hospital is not responsible for lost or stolen items.
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ULTRASOUND
POST ANAESTHESIA CARE UNIT
MAIN REGISTRATION ENTRANCE O
MAIN ENTRANCE
INFORMATION
PATIENT SCHEDULING
Hospital Map - November 12, 2020
SURGICAL SERVICES/ OPERATING ROOMS
CENTRAL WAITING/MRI
DIAGNOSTIC SERVICES
LINK LOBBY ENTRANCE
X-RAY
EMERGENCY
EMERGENCY ENTRANCE
HUMAN RESOURCES
MAMMOGRAPHY
PATIENT RELATIONS
24-HOUR KIOSK ENTRANCE D
BUILDING C (377 CHURCH ST.) BUILDING D (379 CHURCH ST.) (SEE BACK FOR DETAILS)
FT GI OP SH
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OUTPATIENT MENTAL HEALTH SURGICAL WAITING ROOM
1WF INPATIENT MENTAL HEALTH
HEALTH INFORMATION
FRACTURE CLINIC
CLINIC 5
MEDITATION ROOM
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COVID-19 ASSESSMENT CENTRE
A 2C ION T SI RE N A A TR C
TI ILI
NG NT S NI IE AR RE AT URE ) P LE ENT T S D C OU OCE (OP PR UITE S SURGICAL ASSESSMENT CLINIC
2E INE C DI U E M AA
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SHIPPING & RECEIVING
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N/ IO KE 1E TAT RO I T L BI D S HA TE RE GRA E NT
Vendor
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G / IN CASHIER 1C TIVE INU T A I N LL O PA X C RE OJAC\OWN LE CA P OM
Parking Payment
Accessible Washroom Washroom
ATM
Public Elevator
C
Building B
Building A LEGEND
2 West (2WF) - Outpatient Mental Health Day Surgery/Recovery - Main Operating Rooms Diagnostic Services • EEG/ECG • MRI/CT BUILDING E • Mammography • X-Ray CORNELL • Ultrasound COMMUNITY • Stress Lab/Holter Lab CENTRE • Cardiorespiratory • Nuclear Medicine • Interventional Radiology (IR suite)
2 Centre (2C) – Transitional Care Inpatient Unit 2 East (2E) – Medicine/AAU Inpatient Unit Clinic 1 • Medical Day Unit • Plastics Clinic Clinic 2 • Breast Health • Chemotherapy • Pain and Symptom Management Clinic 3 • Post Surgical Wellness • Infectious Diseases • Stroke Prevention • Cardiac • Seniors Clinic Clinic 4 • Paediatric Ambulatory Clinic • Paediatric Diabetes Surgical Assessment Clinic Outpatient Procedures Suite Gift Shop Registration/Information Desk Tim Horton’s Cafe
Level 2
EMERGENCY 1 West (1WF) - Inpatient Mental Health Unit Human Resources Occupational Health & Safety Patient Relations Tim Horton’s 24 Hour Kiosk
1 Centre (1C) – Palliative/Complex Continuing Care Unit 1 East (1E) – Rehabilitation/Integrated Stroke Unit Cashiers Office Clinic 5 • Low Back and Spine Clinic (ISAEC) • Shoulder Rapid Access Clinic • Lower Extremity Rapid Access Clinic Ontario Workers Network Clinic (OWN) Orthopaedic Joint Assessment Clinic (OJAC) Fracture Clinic COVID-19 Assessment Centre Health Information
Level 1
Building A
Building B
Building A
Building B
Medical Offices Building - Altima Dental - Caregiver Services - Dales Pharmacy (Retail Pharmacy) - Markham Family Practice - The Waiting Room Café - Physician Offices
Building C (377 Church St.)
4 West (4WF) - Post-Partum & Children’s Health Inpatient Unit 4 West (4WG) - Alongside Midwifery Unit 4 West (4WH) - Triage, Labour & Delivery Neo-natal Intensive Care Unit (NICU) Ronald McDonald Family Room Obstetrical Clinic • Breastfeeding Clinic • Colposcopy Clinic • Post-Partum Clinic
Level 4
3 West (3WF) - Short Stay/Rehabilitation Inpatient Unit 3 West (3WG) - Critical Care/Medicine Inpatient Unit 3 West (3WH) - Inpatient Surgery Unit Professional Practice
3 Centre (3C) - Medicine/Cardiology Inpatient Unit 3 East (3E) - Medicine/Oncology Unit
Level 3
Building B Building A
Building B
Cornell Community Centre
RONALD MCDONALD FAMILY ROOM
4WF ANTE-POST PARTUM & CHILDREN’S HEALTH
Health Services Building - Child Development Programs - Health for All - Lifelabs - Adult Diabetes Clinic - Markham Stouffville Hospital Foundation - MSH Auditorium A/B - Physician Offices
Level 4
N IO AT GY RM OLO O F IN CHN TE
Building E
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3WF SHORT STAY UNIT/ REHABILITATION
Building D (379 Church St.)
/ 3E INE Y IC OG D ME COL ON
Building B
Building A
NICU
OPERATIVE DELIVERY
WAITING ROOM
3WH INPATIENT SURGERY
INTENSIVE CARE UNIT WAITING ROOM
4WH TRIAGE LABOUR & DELIVERY
4WG ALONGSIDE MIDWIFERY UNIT
OBSTETRICAL CLINIC
PROFESSIONAL PRACTICE
SHORT STAY WAITING ROOM
3WG CRITICAL CARE &MEDICINE
Markham Stouffville Hospital
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OUR CORE VALUES Respect
Trust
Commitment
I embrace diversity and inclusion and treat everyone with dignity.
I am reliable and show integrity in everything I do.
I take accountability to follow through.
Compassion
I approach all relationships with empathy, sensitivity and understanding.
Courage
I take ownership of my actions and responsibility for solving problems.
We encourage everyone in the hospital to live these values through their everyday interactions and work.
Patient & Family Guide
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MY CARE TEAM NURSE “I take care of your medical and personal care needs while in the hospital.”
PHARMACIST “I review your medication needs during your hospital stay.”
PHYSICIAN ASSISTANT “I assist the physician in planning your prescribed care and answering your questions.”
PHYSICIAN “I help prescribe the treatment plan to ensure you’re on track toward your health goals. ”
NURSE PRACTITIONER “I assist the doctor in monitoring and maintaining your plan of care.”
OCCUPATIONAL THERAPIST “I help increase your safety and independence in your daily activities.”
PERSONAL SUPPORT ASSISTANT “I assist you and your nurses with daily care needs.”
SOCIAL WORKER “I help you and your family to cope with the impact of illness/hospitalization.”
CARE PARTNER “I am the primary person involved in your care planning and decision making.”
CCAC COORDINATOR “I plan for the services for you to get better at home.”
PHYSIOTHERAPIST “I help maintain/ improve your physical abilities.”
PATIENT FLOW COORDINATOR “I help coordinate your journey home.”
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HOSPITAL AMENITIES AND SERVICES
Visiting hours
WiFi
Spiritual care
For the most up-todate visiting hours and to read our visitor policy, visit our website at oakvalleyhealth.ca
WiFi is available free of charge. Connect to MSHPatient-and-VisitorWiFi in your device’s WiFi settings.
We offer spiritual care for people of all faiths. Religious services are available upon request. Our meditation/prayer room is available for use on building A, level 2.
Compassionate Rounding
Video calls
Language interpreter For non-English speaking patients, interpretation services are available 24 hours a day, seven days a week. Ask your care team about this service.
Ask your care team about the many services available for patients through our Compassionate Rounding program.
iPads are available for patients to connect with family.
Patient & Family Guide
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Parking • Lot 1 - Main entrance/ Link lobby • Lot 3 - Medical Office Building • Lot 6 - Emergency Department (ED) Each 30 minutes: ........ $4 Daily max: .................... $17.50 Day pass (in/out): ........ $22 100-day in-out pass: .... $242
Discount parking pass (H Pass) 5 day: ........................... $43.75 10 day: ......................... $87.50 30 day: ......................... $157.50 About the H Pass • Transferable between patients and caregivers • Equipped with in-and-out privileges throughout a 24-hour period • Good for one year from the date of purchase
Food options:
The Waiting Room Cafe Level 1, building A (cafeteria)
Full service, level 2, building A (main lobby) Kiosk: 24-hour service, level 1, building B (next to ED)
Level 1, Medical Office Building (377 Church Street)
*Please note, due to COVID-19 these options may not all be available.
Pharmacy options: Dale’s Pharmacy is located in the Medical Office Building next to the hospital at 377 Church Street. Here you can fill your prescriptions, purchase over-the-counter medications, as well as a selection of refreshments and other items.
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ROOM AMENITIES
Location & extension # Each room has one over bed table, two chairs, a night stand and a closet for personal items.
Patient and family lounge/pantry
Meals
Television and telephone services
There is a common lounge for patients and families to spend time together on each unit. Lounges include a TV, phone, pantry, microwave, fridge, and a water and ice machine. Please label all foods stored in the fridge.
Breakfast: 7:45 a.m. – 8:30 a.m. Lunch: 11:45 a.m. – 12:30 p.m. Dinner: 4:45 p.m. – 5:30 p.m.
Television and telephone services are available for rental. To activate the service, dial 6960 from the bedside phone or turn on the TV for instructions. Pocket talkers are available to support individuals with a hearing impairment.
Patient & Family Guide
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MY ESSENTIALS To make your hospital stay as comfortable as possible remember to bring:
Toothpaste and toothbrush
Clothing
Mobility aids
Hairbrush
Dentures
Soap and shampoo
Non-skid footwear
Eyeglasses or contacts
Hearing aids
Make sure to: 1. Put your name on all items when possible. 2. Keep your items together. 3. Keep them in a safe place.
Keep your valuables at home or ask a family member or friend to bring them home for you. Markham Stouffville Hospital is not responsible for lost or stolen items.
Markham Stouffville Hospital
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SAFETY Clean hands save lives! Hand washing is a simple way for everyone at the hospital to prevent the spread of germs and bacteria. Clean your hands often and especially before entering and exiting patient care areas. Use alcohol-based hand rub or soap and water if your hands are visibly soiled. How to properly wash your hands:
How we keep you safe
Patient identification To ensure that the right patient is getting the right treatment every time, we will check your armband ID frequently and ask you for your name and date of birth.
Routine practices We keep you safe by using universal precautions, also known as routine practices, for every patient, every time. These practices can include hand washing, use of personal protective equipment (gloves, gown or mask) and cleaning.
Additional precautions Additional precautions are initiated when patients present with certain symptoms and disease conditions. All visitors must check in with the nursing station before entering rooms where additional precaution signs have been posted.
Patient & Family Guide
Your role in safety To prevent blood clots you can: • Follow the treatment provided by your care team. This may include: • Taking a blood thinning medication. • Wearing special stockings to improve blood flow. • Moving your legs often and walking as soon as your care team says it’s safe. • Letting your care team know if you have pain, tenderness, redness and/or swelling. • Letting your care team know if you have pain in your chest, back or ribs that may worsen when taking a deep breath. To prevent pressure injury, you can: • Check your skin often and report any changes, such as redness, pain or blisters (paying special attention to areas of pressure like your heels and buttocks). • As much as you can, change your position at least every two hours when in bed. • Try to keep your skin moisturized. To ensure you are practicing safe mobility while in hospital you can: • Ask about how you can conduct your daily activities in a safe manner and achieve your mobility goals. • Sit up in a chair for your meals or when you have visitors. • Walk to the bathroom and around the unit, either alone if you are able, or with help. • Do exercises in bed on your own throughout the day.
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For safe medication use, you can: • Tell your care team about all medications you are taking (including non-prescription medication, herbals, vitamins, etc.) and bring your medications with you to your pre-operative appointments in the original containers. • Tell your care team about any medication allergies or reactions to drugs. • Talk to your care team first before taking any of your medication while in hospital. • Ask to speak to a pharmacist if you have any questions about your medications. • Ensure you understand when and how to take your medications before you go home.
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QUESTIONS TO ASK ABOUT YOUR MEDICATIONS when you see your doctor, nurse, or pharmacist.
Keep your medication record up to date. Remember to include: drug allergies vitamins and minerals herbal/natural products all medications including non-prescription products
Ask your doctor, nurse or pharmacist to review all your medications to see if any can be stopped or reduced.
Visit safemedicationuse.ca for more information.
© 2016 ISMP Canada
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Patient & Family Guide
Markham Stouffville Hospital
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?
Before you are discharged, ask us about...
Your transition plan 1.
How do I obtain a copy of my transition plan or discharge summary?
2.
Once I’m at home, who should I contact if I have questions about my plan?
Your medication 3.
Have any medications been added, stopped or changed, and why?
4.
What medications do I need to keep taking, and why?
Home and community care 5. 6.
Will I need home care or personal support care? How soon and how often will I receive this help? Who can I call if I have problems getting the right kind of care at home when I need it?
Follow-up appointments 7.
Do I need to follow up with my family doctor or other health care providers once I am home? Are these appointments booked for me or, if not, who will provide the contact information?
8.
Who can I call if I have other questions or concerns about my recovery?
Changes to your routine at home 9.
What symptoms are normal for my health condition? When and who should I call if symptoms aren’t normal?
10. How long will it take to get back to my normal daily activities? What do I need to do?
Patient & Family Guide
MY TRANSITION & DISCHARGE INFO Transition plan
Medication
Home and community information
Follow-up appointment contacts
Changes to my routine
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Markham Stouffville Hospital
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CARE NEEDS AT HOME AFTER A HOSPITAL STAY My appointments Call 905-472-7601 if you have not received an appointment within three days following discharge, or want to make changes. Clinic:________________________
Clinic:________________________
Date:____________ Time: _______
Date:____________ Time: _______
Clinic:________________________
Clinic:________________________
Date:____________ Time: _______
Date:____________ Time: _______
Book an appointment with your family physician within one week following your discharge, or as otherwise instructed.
How I might feel and what to do How I am feeling:
What to do:
• Shortness of breath
Call 911
• Chest pain
Do not drive yourself to the hospital
• If symptoms that brought you to the hospital worsen If you recently had surgery and experience:
What do to:
• Fever
Monday - Friday, 8 a.m. - 4 p.m. Call 905-472-7373 ext. 6233
• Excessive vomiting • Difficulty going to the bathroom • Redness or drainage from an incision
After hours/on the weekend Visit your family doctor, closest urgent care centre, or Emergency Department
Patient & Family Guide
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WHERE TO GO FOR CARE AND INFORMATION Telehealth Ontario 1-866-797-0000
Markham Stouffville Urgent Care Centre 905-472-8911
Home & Community Care (Markham)
Markham Heritage Health Clinic
416-222-2241
905-471-2967
Home & Community Care (Uxbridge)
Markham Mews Medical Clinic
310-2222
905-475-3995
Crisis worker
MD Connected Walk-In Clinic (Stouffville)
1-855-301-COPE
Toronto Distress Centres 416-408-4357
1-877-406-9362 Community Medication Check https://bit.ly/2BflWDG
Oak Valley Health does not own, operate or have any affiliation with the organizations listed above. Information on this page is for reference only. Markham Stouffville Hospital does not endorse any of the listed organizations.
EASY:
Markham Stouffville Hospital
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PATIENT CONNECT
your email address registration
How Patient Connect works
Two ways to enroll:
• Provide your email address ww.msh.on.ca and Patient Connect is an online tool thatingives patients at registration the main ‘Patient Connect’
lobby, at the Hospital, Emergency and families of Markham Stouffville Department or in your clinic Stevenson Memorial Hospital and Southlake Regional Health Centre access to their in the Health health care information •24Enroll hours a day, seven days a week. plete enrollment Information Department
uestionnaire
FAQs
How does Patient Connect access my health CONTACT US: information? or an email with the 1-877-733-5033
o complete your l login information
Markham Stouffville Hospital
Your information
ALL IN ONE PLACE
Information comes fromHealth yourInformation hospital’s Department Building A, level 1, room A1681 electronic health record and is381 added by your Church St. Markham, ON L3P 7P3 HEALTH INFORMATION How Patient health ore your login care providers during your hospital Connect works a.m. - 4 p.m. – Friday Lab results mationvisit. securely Patient ConnectHours: only 8contains aMonday portion Diagnostic imaging to Connecting Patient is an www.msh.on.ca of yourConnect medical record. Information not reports (not images) online tool that gives your health available online can be requested from the Other reports patients and families ploreof your Visit history Health Information Markham Stouffville Department (HIM). online
h information Hospital, Stevenson
Memorial Hospital and You only Regional need to enroll onceM-BROPCCHO to access (9/19) your Southlake Health Centre access health information from all three hospitals. to their health care information 24 hours Can family a day,my seven days or a friends access my Patient week. Connect account?
Allergies Medications prescribed on discharge and medications used at home
APPOINTMENTS
View upcoming appointments and procedures
You can give family members or friends FAQs
(called proxies) access to your information on
How does patient age affect portal How does Patient Connect access the health portal.information? You control who can access what information and seeStouff who has looked at access at Markham ville Hospital? my 0-13 years of age Information comes from your hospital’s this information. • Parent/legal guardian will be granted electronic health record and is added by your complete access to the child’s Patient health care providers during your hospital visit. Connect record. Is my information safe? a portion of your Patient Connect only contains • Parent/legal guardians must visit our HIM to medical record. Information not available online obtain access. can be requested from the Health Information Yes. Portal passwords are encrypted and our web pages 14-15 years of are age written so that they Department (HIM). • Patient authorization is required cannot be copied. You and your authorized proxies are the only ones who for canthe parent/legal guardian to obtain a proxy You only need to enroll once to access your access your health information in the portal. account for the minor child. health information from all three hospitals. • At any point, a minor patient between these ages and may request a proxy’s access All our systems and procedures are compliant with guidedremoval by theofPersonal to their account. Can my family or friends access my Health Information Protection Act of Ontario.16Patient has privacy and + years Connect old Patient Connect account? • Parent/legal guardian’s access is You can give family members or friends (calledyour health information is protected. security safeguards in place to ensure automatically removed at age 16. proxies) access to your information on the portal. • tips. The patient must re-consent to grant parent/ You who can access information Visitcontrol www.msh.on.ca forwhat privacy and password legal guardian access to their child’s Patient and see who has looked at this information. Connect record.
Patient & Family Guide
How does patient age affect portal access at Markham Stouffville Hospital? 0-13 years of age • Parent/legal guardian will be granted complete access to the child’s Patient Connect record. • Parent/legal guardians must visit our HIM to obtain access. 14-15 years of age • Patient authorization is required for the parent/legal guardian to obtain a proxy account for the minor child. • At any point, a minor patient between these ages may request removal of a proxy’s access to their account. 16 + years old • Parent/legal guardian’s access is automatically removed at age 16. • The patient must re-consent to grant parent/legal guardian access to their child’s Patient Connect record.
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Enrollment is easy: Provide your email address at registration Visit www.msh.on.ca and click on ‘Patient Connect’ Complete enrollment questionnaire Watch for an email with the link to complete your personal login information
Store your login information securely
Explore your health information
Who do I call if I have questions about my Patient Connect account? For all questions or concerns about Patient Connect, call the support line between 8 a.m. and 4 p.m. Monday to Friday at 1-877-733-5033 How can I access Patient Connect with my mobile device? First enroll in Patient Connect then: • Download the free MEDITECH MHealth app from the Apple Store or Google Play • Once installed, open the MEDITECH MHealth app • A pop-up message requesting access to your location services appears. Select ‘yes’. Make sure the location services in your device settings is set to ‘on’ • Click on the MEDITECH MHealth app and click on Patient Connect • Enter your user ID and password to login • From the home screen menu you can access your health information
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SHARE YOUR CARE EXPERIENCE Our goal is to provide exceptional care to every single patient. Your feedback is vital to help us continually improve the patient experience at the hospital. Here’s how you can contribute.
Post-discharge phone call
Patient experience survey You may receive a survey in the mail soon after your discharge from the hospital. Please take the time to complete and return the survey.
Patient Experience Participants
You may receive a phone call shortly after you leave to inquire about your experience and to answer any of your questions or concerns.
Patient Experience Participants (PEPs) are specialized volunteers at our hospital. Become a PEP and provide input on decisions that improve quality of care. Learn more at www.msh.on.ca/PEP Need help now?
You can speak to a member of your care team at any time about the care you are receiving. If your issue is not resolved, please contact Patient Relations at patientrelations@msh.on.ca or at 905-472-7141.
MY CONTRIBUTION There’s a hero in all of us Thank the hero in your life Our MSH Heroes save lives, combat illness and go above and beyond to provide compassionate care to our patients. If there is a special doctor, nurse, volunteer, hospital staff or the everyday hero who made a difference in your life, this is your opportunity to make a difference in the lives of others. Your gift will help purchase life-saving medical equipment and critical technology to support exceptional patient care close to home. When you recognize your MSH Hero, they will receive a card of appreciation and a commemorative pin to wear with pride. Make your gift of gratitude by visiting www.mshheroes.ca or call 905-472-7059.
Community Supporters
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Supporting advertisers index Markham Stouffville Hospital is grateful to all advertisers for helping to make this directory possible. Please note that an advertisement in this directory does not imply an endorsement by Markham Stouffville Hospital.
cord blood bank
Progenics Cord Blood Cryobank............................... inside back cover
FootCare
Markham Podiatry Foot Care Clinic........... 25
Funeral Services
Dixon-Garland Funeral Home .................... 25
Home health Care Services
Always Care Nursing and Community Care Agency....................................................24 Spectrum Health Care................................... 26
nursing Services
Always Care Nursing And CC Agency........24
ALWAYS CARE NURSING AND COMMUNITY CARE AGENCY LTD. Providing Excellent Nursing and Personal Care ~ Since 1986 WE SERVE • Private Homes • Hospitals Long-Term Care Homes • Group Homes OUR PERSONNELS PSWs, DSWs • Hospital Sitters/Obsevers RPNs & RNs ARE AVAILABLE 24/7 to assit you with your care needs
416-222-4460 905-770-8511 visit us at alwayscarecan.com
Pharmacies
Dales Pharmacy PharmaChoice.................. 25 Pharmasave........................ outside back cover
podiatrist
Nestled in the countryside community of Uxbridge, Ontario sits a little gem of a retirement home…
Markham Podiatry Foot Care Clinic........... 25
retirement home
Butternut Manor..............................................24
Seniors Care
Seniors for Seniors......................................... 26 3 Norm Goodspeed Dr, Uxbridge, ON 1 (905)-852-6777 | 1 (888) 852-6778
www.butternutmanor.com
We absolutely love to hear from people. Drop us a line and we’ll discuss how we can help.
Community Supporters
25
IEvery must flower have is a soul
FLOWERS,
blossoming
always,
in nature.
and always.
Dixon-Garland Funeral Home
dixongarland.com | 905-294-2030 Dixon-Garland Funeral Home | dixongarland.com |
Gérard de Nerval (french poet) Claude Monet 905-294-2030
Walk Through Walk Through
Your Life Your YourLife Life Walk Through
With Comfort. With Comfort. With Comfort.
377 Church Street (inside Markham-Stouffville Hospital)
We’ll help put you We’llWe’ll helphelp put you put you onyour your feet again! on feet again! on your feet again! State the art orthotics custom orthotics State the artof custom State ofofthe art custom orthotics
Before leaving the hospital, let us deliver your medications to your bedside! Sign up for free delivery today at: 905.471.1234 or dalespharmacy.ca/delivery
Laser Treatment fornails fungal nails Laser Treatment for fungal
Laser Treatment for fungal nails
Shockwave forFasciitis Plantar Fasciitis (heel pain) Shockwave for Plantar (heel pain)
ShockwaveUltrasound for Plantar FasciitisPulse (heel & Magnetic forpain) injuries Ultrasound & Magnetic Pulse for injuries
and painful toenails UltrasoundIngrown & Magnetic Pulse for injuries
Ingrown and painful toenails
Bunion and hammertoe surgery Ingrown painful toenails Bunion and and hammertoe surgery Diabetic foot care
Bunion and hammertoe surgery Diabetic foot care Diabetic foot care
905-470-2440 905-470-2440 www.markhampodiatry.com 905-470-2440 www.markhampodiatry.com 4997 Hwy 7. Unit 5. Markham Mews Plaza
905-470-2440 www.markhampodiatry.com 4997 Hwy 7. Unit 5. Markham Mews Plaza www.markhampodiatry.com 4997 Hwy 7. Unit 5. Markham Mews Plaza
4997 Hwy 7. Unit 5. Markham Mews Plaza
Community Supporters
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Hospital to home support Empty fridge?
Do I have support?
How will I manage alone?
HOSPITAL
Recovering from a hospital visit can be overwhelming for a patient and their family members. Our caregivers and registered nurses are here to help patients feel safe and supported on their journey from hospital to home.
HOSPITAL
• Admittance support • Bedside companion • Respite care • Transportation home
HOME
• Visiting nurses • Home & personal support • Overnight assistance • Live-in caregiver
COMMUNITY
• Grocery shopping • Driver for errands • Escort for medical appointments
1.844.339.8638
spectrumhealthcare.com
Community Supporters
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Once in a Lifetime Opportunity Cord blood stem cells can treat over 80 life-threatening diseases Register with the code “DIRECTORY” To receive $300 OFF
Cord Blood & Cord Tissue Stem Cells Can Save Lives
info@progenics.ca
www.progenics.ca
416-221-1666