August 2017

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RNI No.: DELENG/2014/59308

VOLUME III ISSUE XI AUGUST 2017

PRICE PER COPY ` 100

In Focus

On the Cover : Fishermans wharf the colosseum

‘I will leave no stone unturned to make IATO Convention a grand success’ says Ashok Panda, Minister for Tourism & Culture, Govt of Odisha P-23

Ranchi City of Waterfalls

P-28

Experience

MACAO

Your Own Style NEWS IN BRIEF

AVIATION

NTO

HOSPITALITY

DESTINATION



CONTENTS Editor Rajesh Tiwari rajesh@whereabouts.in +91 9818525672

Correspondents Jai Kishan Kaparwan Nisha whereabouts.in@gmail.com

Art Director

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NEWS IN BRIEF

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ASSOCIATION

10 NTO 13 HOSPITALITY 16 AVIATION

Mithlesh Gupta

22 STATE

Advertising

26 MoT

Commercial Director Dheeraj Anand +91 9560444678 dheeraj@whereabouts.in Advertising Manager (North-West) Solomon Saxeana +91 9999810390 solomon@whereabouts.in Advertising Manager (South-East) Santosh K Mishra +91 8447786636 marketing@whereabouts.in Marketing & Events Manager Lakshman Vashisth +91 9911907050

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Principal Advisor Anil Prakash

Legal Advisor Advocate Brijesh Tiwari

EXTENSIVE COVERAGE

34 WORLD 36

TRENDS

38 APPOINTMENT

IN FOCUS

Commencement of International Air Connectivity; a never before opportunity for Odisha

Production & Distribution Production Manager Subhash Distribution Executive Anoop Singh

Accounts CA Rishabh Rana

Technical & Web Support Amit Agrahari

All information in Whereabouts is derived from sources, which we consider reliable and a sincere effort is made to report accurate and up to date information. All contents of this publication are reserved worldwide. Reproduction in any manner without prior written permission is prohibited. All disputes are subject to the exclusive jurisdiction of component courts and forums in Delhi only. Whereabouts is own, printed & published by Rajesh Tiwari. Whereabouts is printed at Pritika Printers, A-21/27, Naraina Industrial Area, Phase-II, New Delhi 110028 and published from E-8/401, Nehru Vihar, Delhi 110094. Editor Rajesh Tiwari

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‘I will leave no stone unturned to make IATO Convention a grand success’ says Ashok Panda 23


EDITOR’S NOTE

DESTINATION

Ranchi

City of Waterfalls

28 Dear Readers, In this issue of Whereabouts you will have a chance to read about the commencement of international air connectivity from Bubaneswar to Kuala Lumpur. This is a very significant development in Odisha’s aviation sector. The AirAsia flight not only connects the Indian state to the Southeast Asian counties – which offers an opportunity to promote Odisha in international markets, but also encourage other airlines to focus on this sector. As per the inputs from the industry stakeholders the AirAsia flight has extended Odisha’s reach to the Southeast Asian market but this is the right time to start engaging with other Southeast Asian carriers as well, also the Middle East, European and West bound flights are equally important. Also, to sustain Bhubaneswar Kuala Lumpur flight two-way traffic is required. If Bhubaneswar can get good regional connectivity between the districts, and neighbouring states the load factor will go up.

Experience

MACAO

Your Own Style

30 EXTENSIVE COVERAGE

Another story is related to the upcoming convention of IATO. The Eastern Indian state – Odisha is the host state for 33rd Annual Convention of IATO which is scheduled to be organised from September 7-10, 2017 at Mayfair Hotels & Resorts in Bhubaneswar. The presence of Minister for Tourism & Culture, Govt. of Odisha, Ashok Chandra Panda at the curtain- raiser of the 33rd Annual Convention of IATO sends a strong message across the country and shows Odisha’s enthusiasm to sensitise the tourism stakeholders about the convention scheduled to take place in Bhubaneswar.

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Curtain-raiser; 33 rd Annual Convention of IATO

Also in our destination feature segment you can read about Macao and Ranchi – the two beautiful destinations. Kindly share your feedback with us at rajesh@whereabouts.in Have a happy reading!

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NEWS IN BRIEF

33rd Annual Convention of IATO:

‘Indian Tourism – Time to Reinvent Ourselves’ The Indian Association of Tour Operators (IATO) is all set to organise its 33rd Annual Convention in Bhubaneswar from 7-10 September 2017. ‘Indian Tourism – Time to Reinvent Ourselves’ has been chosen as the theme of the convention.

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hile speaking at the curtain raiser of the convention Pronab Sarkar, President, Indian Association of Tour Operators said, “The state of Odisha has made landmark changes in its infrastructure development, new products and has lot of new circuits on offer. Quite a big change in tourism scene is visible since the time we had our last convention in Bhubaneswar in 2008.” While elaborating on the theme of the convention, Rajeev Mehra, Chairman Convention quoted George Bernard Shaw “Life is not about finding yourself. Life is about creating yourself” and said, “The time has come to take a deep look on how we have been running our industry and our business. The time has come to consider the possibilities to reinvent ourselves and start investing in a new future. We must never stop moving. Just as established products and brands need updating to stay alive and vibrant, you periodically need Rajiv Mehra to refresh or reinvent yourself; Chairman rd especially today, because it’s a whole 33 Annual Convention different market.” According to him, the past few years have seen the Indian tourism industry go through tremendous stress. An aged destination brand, low traveller demand, constant assault from taxation and

policy changes, shifting distribution systems – so much have gone in tourism industry. He believes that keeping up is not only hard but some time almost impossible. So what do we do in this scenario? How do we as a stakeholder cope-up? Lally Mathew, Co-Chairman Convention said,” The stupendous success of the previous convention has raised the expectations of the members and sponsors. More than 1200 delegates are expected for 3 day event and IATO convention is eagerly awaited by all. Members look for an enchanting destination.” He also added that Odiisha offers A to Z of tourism be it beaches, pilgrimage, hill stations, wildlife, shopping Ayurveda, and Medical tourism and these are our main consideration to have our convention Odisha and see the products. While elaborating on the exhibition Mathew said, “Concurrently with Lally Mathews our convention, there will be Indian Co-Chairman Travel Mart. It is an opportunity for 33rd Annual Convention exhibitors to showcase exciting and diverse range of destinations, conference and incentive venues. This will facilitate discerning buyers from the travel trade and corporate world to reinforce their choice for business travel, incentive etc.” Amaresh Tiwari, Hony Treasurer is looking to have good participation in IATO Run for Responsible Tourism to create awareness about IATO and Tourism in General. While addressing the members Tourism Minister of Odisha, Ashok Chandra Panda, invited the members to join in large numbers.

Thomas Cook India targets Middle India’s high growth Honeymoon Travel Market

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homas Cook (India) Ltd., India’s leading integrated travel and travel related financial Services Company, has recently launched a unique group tours portfolio, ‘Romantic Getaways’, to tap into Middle India’s high growth honeymoon travel segment.

and Indian cuisine on tour, a strong comfort factor. However being surrounded by families/kids did create a challenge!

Online statistics indicate that ‘honeymoon’ features as the second highest searched keyword of Google’s holidays category from Middle India.

Thomas Cook’s Romantic Getaways feature India’s favourite romantic destinations: Singapore with a Cruise, France & Switzerland, New Zealand, Bali and Mauritius with Dubai.

Thomas Cook India’s internal research-consumer analytics reiterates this with two distinctive opportunities:

Commenting on the launch of Romantic Getaways, Rajeev Kale – President and Country Head – Leisure Travel & MICE, Thomas Cook (India) Ltd. said, “The honeymoon travel segment is witnessing exponential growth emerging from Middle India, but managing a honeymoon, a once-in-a-lifetime occasion, and negotiating potential challenges that emerge on tour is truly daunting/ stressful. And for Middle India’s first time travellers this is even more so.

1.The significant and growing potential of honeymoon/romantic travel emerging from Middle India’s regional towns, mini metros, and smaller localities within a city- with a YoY increase of 25%. 2. Noteworthy that a majority of such honeymoon couples tended to book on Thomas Cook’s Group Tours- the reassurance of Thomas Cook’s experienced Tour Manager, Indian co-travellers

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This gap-opportunity formed the genesis of Thomas Cook’s unique product line of Honeymoon Group Tours- ‘Romantic Getaways’exclusively for couples.


NEWS IN BRIEF

Ravneet Kaur takes over as Chairperson & Managing Director of ITDC WH Desk

Ravneet Kaur Chairperson & MD ITDC

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avneet Kaur has been appointed as the Chairperson and Managing Director (C&MD) of India Tourism Development Corporation (ITDC). She becomes first woman to be appointed as full time CMD, ITDC. Ravneet Kaur, an IAS officer of 1988 batch, Punjab cadre, was Joint Secretary in Department of Industrial Policy and Promotion under Ministry of Commerce and Industry prior to this role. She has also worked as Principal Secretary in the Departments of Higher Education and Languages, Cabinet, Coordination and Parliamentary Affairs with Government of Punjab. Earlier, in Government of India, she has served in the Department of Financial Services, Department of Economic

Affairs and Department of Disinvestment. In a span of 29 years, she has served multiple positions some of which include Vice Chairperson and Managing Director of Punjab Communications Limited., Chairperson and Managing Director, Exim Bank; Chairperson and Managing Director of India Infrastructure Finance Company Ltd., Additional Managing Director of Markfed, Managing Director, PSIDC; Managing Director, Punsup. She spent a year as a Hubert H. Humphrey Fellow at Cornell University, USA and holds an MA in Economics and a M.Sc. in Public Economic Management from University of Birmingham, UK. She

also served as a Consultant with International Food Policy Research Institute in Washington D.C. ITDC was incorporated in 1966 with a mandate to develop and expand tourism infrastructure in the country. The Corporation has been moving ahead with consistent efforts on development, growth and world-class services and amenities to its guests. Apart from running Hotels, the ITDC has diversified into non-hotel sectors like Ticketing, Tours and Travels, Event Management, Duty-Free Shopping, Publicity & Printing Consultancy, Engineering Consultancy, mounting Sound & Light Shows, Hospitality education and skill development– all under one roof.

ITQ appoints Sandeep Dwivedi as Chief Operating Officer WH Desk

Sandeep Dwivedi Chief Operating Officer ITQ

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nterGlobe Technology Quotient (ITQ) a leading travel commerce company and an official distributor of Travelport in 6 markets of Asia Pacific region including India, has announced the appointment of Sandeep Dwivedi as its Chief Operating Officer (COO) to lead overall responsibility of ITQ’s growing operations including strategic business development and implementing growth strategies. He will focus on continuing to build a strong, customerfocused organization, while increasing efficiency across all aspects of operations. He will also have the responsibility of E-commerce/ Innovation, Products and Network and

IT infrastructure, in addition to Relationship Management, Marketing, Distribution, Business Excellence, Business Planning and Strategy verticals. Commenting on his acumen Anil Parashar, President and CEO, ITQ, said, “Sandeep has strong in-depth understanding of the market and possesses an action oriented vision to achieve aggressive business goals and plans. With his ability to develop, coach and lead action-oriented teams, we are surely to reach at greater heights. He is an addition to the executive team and driving business growth strategies -is his foray.” Having previously led the position as Chief Commercial Officer at ITQ and served in

InterGlobe group companies in different capacity, Sandeep has demonstrated spectacular leadership competency with company’s growth in the market. With over 25 years in executive management and business supervisory roles, he spearheads commercial strategy and business growth in the organization. He has had a successful track record for providing strong corporate leadership, management and direction with a keen understanding of applying tactical business and technological strategies that create new business offerings, advanced capabilities, market differentiation and competitive advantages.

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ASSOCIATION

13th Annual Convention of ATOAI

Adventure Travel: Emerging Pathways The Adventure Tour Operators Association of India (ATOAI) has announced its 13th Annual Convention to be held in Kumarakom at Backwater Ripples Hotel, from September 18-21, 2017. Jai Kishan Kaparwan

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dventure Travel: Emerging Pathways’ – the theme of the convention will focus on making India as the adventure hub for world travellers. According to the President of ATOAI, Swadesh Kumar, the convention will provide a platform for the key stakeholders of the industry including representatives of the government tourism boards and other players to deliberate upon Adventure Tourism Policy, Responsible Tourism and Capacity Creation. “To celebrate, highlight and deliberate on these new pathways and to give direction to what is increasingly becoming a new movement in travel, the adventure tour operators’ fraternity is getting together at Kumarkom, under the aegis of ATOAI, on an invitation by the Kerala Government, for its 13th Annual Convention,” informed Kumar. According to him the members of the association are excited by the new destination and the buzz it is Swadesh Kumar President creating in the fraternity and ATOAI are enthused by the widening prospects of adventure travel beyond the Himalayan frontiers. ATOAI is ready to lead this movement. “We are encouraging several State governments to showcase to the adventure travel fraternity the unique products they have and also to takeaway from the deliberations the way forward for the adventure travel industry,” he further said. Adventure travel is redefining travelling experience. The niche has not only become mainstream but is now leading it. A sustainable, responsible, eco-friendly world is increasingly gravitating towards the offerings of this genre whose core is now being defined as, being in a natural environment, learnings and meaningful experiences. And what the new adventure traveller is seeking is transformation, expanded worldview, nature & discovery, mental health, learning, connections, fun

and thrills, physical health, unique experiences and meaningful stories. These trends are becoming kind of a new movement and will have its implications on how travel business is going to be conducted in coming years, what will be its ethical underpinnings and how it will not be mere an activity but part of a personal journey and growth. This worldwide movement is also having its effect on adventure travel in India. The adventure travel has twenty odd verticals today from what earlier thought out to be a mere congregation of mountaineers, skiers, trekkers, campers, rafters and Jeep safari. Now from scuba diving to paragliding, motor biking, sky diving, kite surfing, river cruising, angling, bungee jumping, caving, birding, adventure parks etc we have a host of activities to experience. Beyond the Himalaya, products are being created all across the length and breadth of the country. Every destination is creating its own adventure products. Newer adventure products and newer regions offering adventure products are populating the map. These are very interesting times for our industry. These new opportunities have its new set of challenges - safety and sustainability, skilled manpower and right regulatory environment, educating and developing the right perspective for the fraternity. BUSINESS SESSIONS Business sessions will cover policy and taxation issues, marketing, branding, other matters of shared interests, presentations by tourism boards, and inspiring talks by great travellers. ÂÂCreating Creative Partnerships ÂÂStaying on Top of The Wave – Latest and Upcoming Trends, Go Big, Surf High ÂÂMarketing: Digital / Print / Social or All? ÂÂSustainable and Safe Adventures: Recognitions, certifications, Safety Standards, Benchmarks, SOP ÂÂFinding Your Niche/ Specialization: Still Doing ‘One Size Fits All’? EXHIBITION The convention will offer structured opportunities for the travel trade and tourism boards to network for business development. These include networking sessions and a Buyer - Seller Expo where companies may take up table space to promote their products and services.

Yatra introduces new ‘Xplore’ feature

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ringing innovation in the way flight tickets are booked, Yatra has introduced a new feature ‘Xplore’. With this user friendly, easy to navigate and visually appealing feature, Xplore aims to revolutionize and simplify the user experience while planning a holiday within a stipulated budget. In a situation where the traveller knows his travel budget but doesn’t have a specific destination in mind to travel to, this advanced search option will help him search for destinations

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basis the budget. In case, the traveller has chosen the holiday destination but is unaware of the cheapest time to travel, ‘Xplore’ helps with this search too. In order to do so, the user just needs to enter the departure city followed by the destination. The user can then view the cheapest air fares available for the travel destination in a calendar format for each day of the month.


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NTO

Jordan Tourism holds educational seminars in three cities of India WH Desk

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hink Strawberries, Jordan Tourism Board’s Representative Office in India held multi-city Educational Seminars in the major outbound cities of India, New Delhi, Mumbai and Bangalore recently. The aim of these seminars was to educate the travel agents and tour operators of the fabulous offerings that Jordan has and to announce the success of its activities and plans through 2016-2017.

them on the various offerings and USPs of Jordan, highlighting the important factors like the Jordan Visa on Arrival policy, the Jordan Pass, and the Jordan Specialist program in addition to the multiple infrastructure developments which are taking place. There was a very strong response from the attendees during the seminars as an exchange of multiple questions and answers and animated discussions were observed in each city.

The seminars were conducted to reach out directly to the travel agent and tour operator community and to make Jordan a strong contender in their itineraries for the coming season. The event was attended by Majd Abuarqub, the India market in-charge from Jordan Tourism Board and Ashit Taneja, Country Manager, Jordan Tourism Board’s Representative Office in India along with Think Strawberries team.

Ashit Taneja began proceedings with a welcome note which was followed by an extensive presentation on Jordan where he highlighted various aspects about the destination, especially the 2 on Arrival which Jordan offers for the Indian tourists. ‘We are Visa delighted that our company Think Strawberries has been chosen as the India representative office for JTB for the past five years as we have shown a positive growth trajectory for the destination from India,’ said Taneja.

Abuarqub spoke about his excitement to be in India; and meet the agents and have one on one interaction with them on such an active platform. He concluded that the seminars were very fruitful as it helped them develop and foster healthy relationships and enrol almost 400 visitors at the end of the seminars. The event was very well attended by the agents in all the three cities. A detailed presentation was conducted to the visitors to educate

“We have established Jordan as a year round destination with top of the mind recall for Indian travelers and is a destination that caters to all segments of Indian traveler. There is a growing interest in Jordan as a wedding and honeymoon destination as well thanks to its close proximity to India; value for money offerings and visa on arrival for Indian traveller,” concluded Taneja.

Amit Aggarwal brings ‘Monaco Israel Tourism conducts MICE from the heart of Kashi’ FAM for Indian travel agents WH Desk

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ndia’s renowned couture designer, Amit Aggarwal draws inspiration from the luxurious wedding destination, Monaco for his AW’17 bridal couture collection which will be showcased on Friday, 18th August at the St Regis. Jaspreet Chandok, Head-Fashion, IMG Reliance Ltd said,” We are proud to partner with Monaco Tourism for a third time in a row as we celebrate yet another exciting facet of the destination. The show is going to be a perfect marriage of Amit Aggarwal’s sustainable bridal couture with a fantastic wedding destination.” Taking the couture story beyond boundaries, Amit Aggarwal widens the AW’17 bridal collection ‘Monaco from the heart of Kashi’ with flavors from this island of the French Riviera. His transit to the land of Monaco inspired him to draw connections to his home country in terms of art, culture and craftsmanship. The interior architecture of the Prince’s Palace of Monaco and the Opera De Monte Carlo, the motifs, carvings and drapery reminded him of the brocades from Banaras back in India and his treatment to those that he was already working on. Rajeev Nangia, India Director, Monaco Government Tourist Bureau says, “Monaco is the epitome of luxury and glamour, and undoubtedly one of the finest tourist destinations’ in the world to enjoy the high life. We are delighted to join hands with the celebrated designer - Amit Aggarwal at LFW winter/festive 2017. The style and opulence that his collection features are truly synonymous with, the fashion extravagance that destination Monaco is bestowed with, as well as, in-line with the magnificent celebrations and weddings, it offers”.

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ICE agents from across India recently got to witness Israel’s offerings as a MICE destination on a familiarization (FAM) trip conducted by the Israel Ministry of Tourism (IMOT). The group consisted of agents from leading travel companies like Footloose Yatra Consultants, Enchante Holidays, Skyline travels, Travels mantra, Holiday Triangle Travel, Orion Inbound, Tamarind Global, 3 Quantum travels, Byond, Bonton Holidays and WOV travel. The group got to explore various attractions in cities of Jerusalem, Dead Sea, Eilat and Tel Aviv. The FAM trip provided them the opportunity to see places like Yad Veshem- the World Holocaust Remembrance Center, Israel Museum, Western Wall, Ein Gedi, Masada, Timna Park and also the sound and light show at the Tower of David. Hassan Madah, Director – IMOT said, “Israel is becoming a preferred MICE destination for Indian corporate because of its history, diverse culture, natural beauty, vibrant nightlife and friendly people. Recently, UTI Mutual Funds travelled to Israel with 380 people and explored the cities of Jerusalem, Tel Aviv and Dead Sea. In the last two years, we have seen many such movements and through our FAM trips we hope MICE agents will promote Israel further.”


NTO

Sanya Tourism interacts with Indian travel-trade WH Desk

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anya Tourism Development Commission, China organised a marketing event in New Delhi which was attended by prominent outbound tour operators of Delhi NCR region.

Sanya is a small tropical beach destination in Hainan Province in south of China. Sanya is also known as China’s Hawaii with 20km long stretch of beach line and packed with lot of activities for tourist like golf courses, natural scenic beauty, ethnic cultural experience, water sports such as snorkeling and jet-skiing, rainforest hiking to name a few. Sanya has 256 hotels, with 46 international brands with as many as 100 hotels on the beach. A 17 persons-strong delegation of agents, hoteliers and officials from Sanya travelled for this event. Zhang Yue Thomson (Vice Director, Sanya Tourism Development Commission, Marketing Communication Center) and Zhang Yang (Executive Chairman, Sanya Tourism Association) represented the Government Tourism Department along with private travel and hospitality industry players from Sanya namely: - China Southern Airlines Company Limited; InterContinental Sanya Resort; Hilton Sanya Yalong Bay Resort & Spa; Binglanggu Hainan Li & Miao Cultural Heritage Park; Grand Hyatt Sanya Haitang Bay; Mandarin Oriental, Sanya.

MATATO appoints Think Strawberries as PR & Mktg representation WH Desk

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aldives Association of Travel Agents and Tour Operators (MATATO) has appointed Think Strawberries Luxury Travel Marketing as its International Representation Firm for all its PR & Media and Marketing activities. Asra Naseem, Deputy Secretary General, MATATO said: “We are pleased to be associated Think Strawberries, a market and thought leader in the industry and we are looking at a global partnership with them in the long term.” Headquartered in India Think Strawberries is a thought leader in promoting Global Travel Products in the Indian market, the Middle-East & North Africa (MENA) region with its areas of expertise growing to Australia, Europe and US as well in the near future.

“We are excited about the new partnership and as a premium Representation Company, we look beyond the narrow limiting horizons to anticipating and making the change. We’re passionate about shaping the next generation of travel representation, and to MATATO we will be offering PR & Media and Marketing; operational and strategic solutions on a global scale to take MATAO to the next level worldwide,” said Amit Kishore, Co-founder, Think Strawberries. Amit Kishore Co-founder Thinks Strawberries

NEWS IN ONE MINUTE

Spain reaches the mark of 100,000 record numbers of arrivals

Spain registered 105,646 Indian arrivals in 2016, an increment of 17.08% over the previous year. In this way, for the first time it has surpassed the number of 100,000 tourists coming from India. The latest official data indicates that 105,646 Indian tourists traveled to Spain to enjoy their holidays last year. The average stay was 7, 8 nights which makes it a total of approximately 780,000 nights. The main destinations that Indian tourists visited continue to be Barcelona, Madrid, Andalusia, Valencia and Ibiza. However, there is some interest in new destinations such as Bilbao, Mallorca and Canary Islands. In addition, data collected during the first half of 2017 suggests that the growth in the number of arrivals from India will be even greater during this year.

World’s longest suspension footbridge opens in Switzerland The steel bridge, which connects two sections of a walking trail between Grächen and Zermatt in the south of the country, was unveiled after a construction period of just ten weeks. At 494 metres long, it overtakes the ‘Titan-RT’ bridge in Germany as the world’s longest pedestrian suspension bridge. And at a narrow 65cm wide, the bridge stretches like a thin wire across the sheer valley floor. Built by local company Swissrope/Lauber Seilbahnen, the bridge completes a section of the Europaweg trail, a high-altitude walking route offering panoramas of some of Switzerland’s highest peaks, including the Dom (4,545m) and the Matterhorn.

Kiwi Link India 2017ends on a high note After a three-day intensive training and knowledge-sharing engagementamong travel experts from India and New Zealand,Tourism New Zealand’s annual travel trade event, Kiwi Link India, concluded successfully on Friday, 14th July in New Delhi. The event witnessed an impressive participation from the tourism industry with 35 New Zealand tourism operators, 4 airlines, Immigration New Zealand and delegates from 42 Indian companies. During the event,Tourism New Zealand launched an enhanced version of the 100% Pure New Zealand Specialist Programmewhich aims toincreasetravel agent’s knowledge of New Zealand through online and in-person training. The second evening ended with agala night that was hosted in a complete Mad Hattersthemestyle. The frontline training for the agents was held on the last day of the event.

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NTO

Three theme based Thailand water parks named among top 10 in Asia

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hree of Thailand’s fun-filled water parks have been listed as among the Top 10 in Asia by renowned travel website TripAdvisor in their 2017 Travellers’ Choice awards. The Ramayana Water Park in Pattaya took the third spot in the Top 10 Water Parks in Asia with The Black Mountain Water Park in Hua Hin taking sixth spot. Also in Pattaya, The Cartoon Network Amazone is making a splash and was named the seventh most popular water park in Asia. Soraya Homchuen, Director, Tourism Authority of Thailand in Mumbai said, “Thailand offers various fun-filled activities for families, youth and children equally; becoming an ideal destination for a getaway with your kids. Most of the Indians have grown up watching Cartoon Network and know the Ramayana story; visiting these theme parks will definitely elicit your childhood memories, not forgetting how much fun your kids will have there. We are delighted to get such positive reviews from travellers who visit Thailand and have a great vacation with their family.” According to TripAdvisor, award winners were determined using an algorithm that took into account the quantity and quality of reviews and ratings for water parks worldwide, gathered over a 12-month period. The Ramayana Water Park in Pattaya has been praised for its beautifully clean water and excellent rides while Black Mountain Water Park was reviewed as safe, family-friendly and a great day out. Cartoon Network Amazone was called state-of-the-art with both simple and daredevil slides.

The Ramayana Water Park was opened in May 2016. Covering an area of 100 rai (160,000 square metres) making it one of the largest in Southeast Asia, the Park features 21 water rides and over 50 attractions including two kid’s zones, a lazy river, floating market and much more. It is located 20 kilometres south of Pattaya, close to Khao Chi Chan where a sculptural image of the Buddha is etched on the side of a mountain and next to Silverlake Vineyard. The Black Mountain Water Park was opened in 2011. Covering an area of 40,000 square metres, the Park has a 17-metre high tower with nine slides, a spectacular wave pool, a lazy river, a beach/ infinity pool and children’s pool. It is located about 15 minutes from 2 Hin town centre. Hua The Cartoon Network Amazone is the world’s first Cartoon Network themed water park. Opened in 2014, the Park features 10 exciting entertainment zones with over 150 water attractions. It is located in Bang Saray, about 20 minutes by car south of Pattaya.

Czech Republic commences visa application operations for residents in Gurugram WH Desk

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n a move that will ease the visa application process for potential travellers from the surrounding regions of Delhi/NCR, the Embassy of the Czech Republic and VFS Global have opened a Visa Application Centre in Gurugram. Earlier this month, visa applications centres were also opened for the Czech Republic in Chandigarh and Jalandhar. The new centre in Gurugram is well located in the heart of the city, and will manage the increasing volumes of visa applications from North of India for travel to the Czech Republic. H.E. Milan Hovorka, Ambassador of the Czech Republic to India, said, “The Gurugram centre marks the launch of another important location within Delhi & NCR where people can submit their Schengen visa applications for travel to the Czech Republic via VFS Global. We thus continue to deliver on our promises. This is not the end of our endeavours, as we will soon announce the opening of additional Czech Visa Applications Centres in the market.”

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Since VFS Global first launched visa application centres for the Czech Republic in India around two years ago, the company has opened centres across several cities in the country, including Ahmedabad, Bengaluru, Chandigarh, Chennai, Delhi, Goa, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Puducherry, Thiruvananthapuram, Pune, Jalandhar and Chandigarh. The newest centre in Gurugram highlights the destination’s growing popularity among Indian travel enthusiasts. Commenting on the launch of the visa centre, Vinay Malhotra, Chief Operating Officer – Middle East and South Asia, VFS Global, said, “It is our privilege to be the trusted partner of the Embassy of the Czech Republic in India. The extension of our association with this esteemed client across the region reflects their faith in our ability to provide services to enhance the visa application experience for travellers. In view of the increase in travel to the Czech Republic, we are confident our efforts will make the travel experience seamless and smooth.” In addition to visa services, VFS Global was selected as the official representative of the Czech Tourist Authority – Czech Tourism, in India, in November 2016, and works closely with various stakeholders and the Indian travel fraternity to make the Czech Republic the preferred holiday destination among Indian travellers.


HOSPITALITY

The Crown Bhubaneswar undergoing major upgradation

The landmark Bhubaneswar hotel is also adding 17 new rooms including six Suites. Shayan Mallick

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ne of Bhubaneswar’s oldest and landmark hotel property, The Crown is currently undergoing a major refurbishment drive that will put the hotel right in the top league in the city in terms of contemporary and most-modern amenities and facilities. The extensive nature of renovation, that includes rooms, F&B outlets, meetings and banquette halls as well as public areas, is being carried out in a phased manner so that it does not affect or interfere with the hotel’s day to day operation. In operation since 2000, the 68 key The Crown Bhubaneswar is also adding new inventory to the property with the total investment expected to be in the region of 15 to 20 crore. The entire renovation exercise, including the addition of new inventory, is expected to be completed by April-May next year.

The Crown’s Director Debasish Patanaik, while speaking to Kalinga Calling, informed, “We are very excited Debasish Patanaik about the current exercise. We are Director doing the renovation floor by floor. We The Crown have completed the first floor. We are about to complete the second floor. It should be completed by August end. The third floor should be ready by the end of October. The new inventory will include a total of 17 rooms, including six Suites category rooms, that is coming up in a separate block,”

Sheraton Hyderabad Hotel, Gachibowli to re-launch Link Café

With the new addition The Crown will boasts of a total of 85 keys that will have 10 Suites category rooms while the remaining will be Executive and Premium categories of rooms. The hotel also boasts of significant banqueting offerings in the city that will also soon wear brand new renovated avatar with most modern and contemporary meetings and banqueting amenities. It has one hall, about 6,000 square feet that can sit over 1,000 pax in theatre style, another one, about 2,500 square feet can take in around 225 people. Other smaller halls include a 1500 square feet hall ideal for 100-120 pax and a 40 pax hall good for small gettogether and corporate meetings. Furthermore, for the 68 key The Crown, its F&B offerings are comprehensive and one of the most sought-after in the city. Crown’s ‘Mainland China’ caters to Chinese pallets, whereas the ‘Bollywood’ caters to Indian cuisine. Crown’s talk of the town ‘Zodiac’ serves different Indian and international cuisines along with its own fusion flares. Post renovation all these F&B outlets will wear new look and décor that will further invigorate their feel and ambience.

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heraton Hyderabad Hotel, Gachibowli announces a refreshed menu for its popular café. LinkCafé will be presenting an entirely new menu, serving a lavish gourmet delicatessen fare along with freshly brewed specialty coffees and a contemporary café menu. It will also offer consumers a range of high end takeaway merchandise as well. Located in the lobby of Sheraton Hyderabad Hotel, Link Café will be a 24X7 interactive deli that is perfect for unwinding with your friends, over great food and assorted beverages. Be spoilt for choice with a wide selection of entirely new range of freshly baked breads. Link Café brings to you cuisines from all over the world. With the refreshed menu at Link Café, patrons can expect a variety of lip-smacking appetizers, salads, sandwiches, burgers and rolls. Delicious café food along with the alluring aroma of fresh coffee, and tea infusions are sure to make it a completely irresistible experience for everyone. Italian, French or Indian Link Café, has compiled a collection of special delicacies that are sure to delight its customers.

Talking about the re-launch Shibil Malik, General Manager, Sheraton Hyderabad Hotel said, “We are proud to reintroduceLink Café. Link Café is an ideal choice for people who want to unwind after work or enjoy a nice evening out with friends and family. We are confident, that with the kind of offerings in cuisine paired with the perfect music and ambience, Link Café will become the ultimate neighborhood Café in Hyderabad.” While enjoying the delights of the new menu, guests can relax to the soothing tunes of a live jazz band. Elegant and relaxed, Link Café is the perfect all day café offering delicious food.

August 2017 13


HOSPITALITY

Serena Hotels East Africa appoints Nijhawan Group as India Representative WH Desk

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nvisioning greater heights in its engagement with the Indian market, Serena Hotels has appointed India’s Leading Representation Company, Nijhawan Group as their local representative in India in order to serve their valued clients better. Rosemary Mugambi, Regional Sales and Marketing Director of Serena Hotels East Africa commented: “We are delighted! The India market is an extremely important market for Serena Hotels, being a market that has consistently shown its potential as Indian travellers are now really exploring East Africa. We are excited at the opportunity to present exciting and memorable experiences to our esteemed Indian visitors.” Announcing this partnership, Priyanka Nijhawan, DirectorRepresentations, Nijhawan Group shared that encouraged by its pace-setting 7% GDP global growth rate, rising personal income levels and changing lifestyles with a huge middle class thus making India one of the fastest growing outbound travel markets in the world, second only to China.

Priyanka Nijhawan Director- Representations Nijhawan Group

She further added: “We will support the tour operators and travel agents in their sales and marketing efforts to maximize the numbers of Indians staying at Serena Hotels. With the addition of Serena Hotels to our representation portfolio, we can now offer a niche product in East Africa to our travel partners to further enhance the experience of their clients”. Serena Hotels is a well-known leading hospitality brand offering quality accommodation, unique holiday and conference solutions, cultural heritage and adventure tourism in East Africa, with 24 up –market hotels, safari lodges, resorts and safari camps located in some of the most exquisite and prime locations in Kenya, Tanzania, Rwanda, Uganda and Mozambique. From the world’s greatest wildlife theatre – the Masai Mara and Serengeti ecosystem where the wildlife play out their amazing annual migration, to the magnificent Ngorongoro crater, dreamy boat cruises along the Rufigi River in the Selous, hitting the gorilla treks hidden deep in Rwanda, the land of a thousand hills , even golf by the shores of the Lake Victoria in Uganda, the Pearl of Africa, or the wedding event of a life time by the lovely white beaches of the Indian Ocean - Serena Hotels provides the finest safari holidays and world class hotel venues offering unrivalled diversity and professionalism. With over 40 years of experience in India, Nijhawan Group is one of the leading travel conglomerates and has vastly diversified entities within the Travel Industry. Nijhawan Group has a history of successful business partnerships with leading airlines and hotels. In fact, the company has successfully represented British Airways for 34 years, and has three decades with an array of major international airlines (including Kingfisher Airlines, Sama Airlines and Fly Dubai) providing them with wide-ranging services, from passenger to route management. We also represent top hotels chain across the world.

14 August 2017

1 Super suite escapes at Alila

NEWS IN ONE MINUTE

Seminyak, Bali

A stay at any of Alila Seminyak’s stylish suites is now sweeter than ever, thanks to an exclusive reward of up to USD 250 Resort Credit given with every suite booking. You may use this reward to redeem your choice of six different experiences, specially curated to enhance your holiday with a variety of extra indulgences, from romantic dinners for two to wellness and beauty pampering experiences, culinary journeys and more. The package is available from USD 437++ per night and includes daily breakfast at Seasalt for two, return airport transfers and an additional of USD 150 - USD 250 Resort Credit.

2 Jaypee Greens Golf & Spa Resort hosts

Amir of the State of Kuwait

His Highness – Sabah Al-Ahmad Al-Jaber Al-Sabah, Amir of the state of Kuwait with an entourage of 38 people recently visited India and gave an exceptional privilege to Jaypee Greens Golf & Spa Resort, Greater Noida, Delhi/NCR, to host them. His-Highness availed an impeccable medical treatment from Jaypee Hospital, Noida which provides best in class medical facilities with a stellar line up of experts in the profession. The resort’s 5-star luxury and exquisite quality severed him and his retinue with paramount of comfort and grandeur of rich taste and cultured services of India.

3 Surya Samudra, Thekkady offers

exciting monsoon package

Monsoon is considered to be the ideal season for Ayurveda rejuvenation, especially the month of Karkitaka (July-August). The peculiar climatic conditions, its effect on the body, mind and on the balance of the Doshas make monsoon the choice for all kinds of Ayurveda therapies whether it is for healing or for enhancing your immunity. To achieve harmony of life energies by conditioning your body and mind, Niraamaya Spa at Niraamaya Retreats Surya Samudra Kovalam offers exclusive Ayurveda treatment programmes to promote positive health and eliminate the metabolic toxins. It also serves the purpose of preventive health care and slows down the process of ageing. Package: Karkidaka Chikitsa, Monsoon Rejuvenation Package When: 17th July till 31st August 2017 Where: Surya Samudra, Kovalam Charges: INR 9,750 (per person)


HOSPITALITY

Swosti Chilika Resort ready to welcome guest Bhubaneswar July 26, 2017: Swosti Chilika Resort, situated on the banks of the pristine Chilika Lake was inaugurated by the Hon’ble Chief Minister of Odisha on 26th July 2017. WH Desk

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o allow travellers to soak in and experience this magical sight in its full glory and grandeur, Swosti Chilika Resort possess huge sprawling landscape gardens with 78 finely crafted cottages, consisting of 36 Luxury Villas (Mid-lake County), 36 stateof-the-art ultra modern luxury suites (Windchime), 5 Pool Villas (Millpond) and 01 Presidential Suite (The Sanctuary) and innumerable amenities has been planned to be amongst the best that the country has experienced.

J K Mohanty CMD Swosti Group

According to the Managing Director, Swosti Group, J K Mohanty, “Swosti Chilika Resort will be the game changer of Odisha Tourism as a Luxury Destination. The management has taken care to provide high end facilities for international and domestic tourists visiting the State.”

“Keeping in mind employment for the locals and taking all environment-friendly precautions including solar lighting in the

project, we have already promoted this resort through digital media to attract high-end international and domestic tourist traffic to the State. As Bhubaneswar has now become International Airport, we can expect more foreign tourists and more international airlines to the State of Odisha,” added Mohanty. Swosti Chilika Resort is the first Green Building Certified Resort in Odisha from Indian Green Building Council (IGBC) and ensures least adverse impact on the pristine environment of Chilika Lake. Swosti is proud to own and operate the first ultra-luxury Certified IGBC resort and took one step further by establishing an executive-level position to create, integrate and manage all aspects of responsible sustainability actions within the enterprise.

Hith Yoga and Meditation at Jim’s Jungle Retreat

Wandertrails partners with Uber

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im’s Jungle Retreat in collaboration with Hith Yoga, brings to you a gratifying session filled with Yoga and Meditation practices planned to re-connect with your inner voice. While Hith Yoga Retreat at Jim Corbett National Park assists you to gain victory over those unconquered areas of your emotional being, Jim’s Jungle Retreat has curated the best concept forest stay, that will refresh and relax you in a sublime world of picturesque landscapes and fascinating wildlife. The word Hith finds its root in Sanskrit meaning benevolence. Hence, it is about being ‘Hithkar’ – which is pleasing to the mind, body and soul. True to its name, the philosophy of Hith Yoga is to use yoga as a technique to help people to live a healthier and happier life. Evidently, living in metropolitan cities has made life stressful for people as they find lesser time and opportunities to improve their lifestyles. Owing to this, the practice of Hith Yoga is framed in such a manner that will help them address issues that arise due to increased ailments. Date: 8 -10 September, 2017 Venue: Hith Yoga at Jim’s Jungle Retreat at Corbett National Park, Jim Corbett. Bookings: 01143516376/47537647

andertrails has recently struck an array of great partnerships and collaborations to provide enhanced and value added offerings to its customers. One such key partnership is with Uber, the largest on demand ridesharing company. Through this partnership riders can book UberHIRE rides to visit these destinations. Wandertrails offers experiences - within the city and regions around the city. The partnership with Uber is designed to offer a plethora of travel experiences for Uber riders that include bespoke destinations, experiential stays and immersive activities. The collaboration will provide convenient and affordable half-day and full day tours around destinations like Mumbai, Pune, Lonavala, Nasik, Kamshet, etc. Apart from being extremely useful for residents of Maharashtra, it will be a boon for domestic and foreign tourists. Commenting on the collaboration, Bansi Kotecha, GM, Uber Pune said, “At Uber, we’re committed to celebrating cities. We are excited to partner with Wandertrails to provide the convenience of booking an UberHIRE ride to offbeat locations in Maharashtra.” Vishnu Menon, Co-founder & CEO of Wandertrails further elaborated, “Wandertrails is a pioneer in the arena of experiential travel in the country and we have always desired to provide a 360 0 experience to the traveller. Hence we are not only extensively adding to our list of destinations and experiences but are also looking to actively collaborate with allied service providers to facilitate the customer comprehensively. “

August 2017 15


AVIATION

AAI signs MoU with Govt. of Uttarakhand for development of aviation sector in the State WH Desk

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oing ahead with its commitment towards the responsibility of creating, upgrading, maintaining and managing civil aviation infrastructure in the country, Airports Authority of India (AAI), has signed a MoU with Government of Uttarakhand on 21st July, 2017 and joined hands with Uttarakhand Civil Aviation Development Authority (UCADA).

The MoU was signed by S. Ramaswamy, Chief Secretary, Government of Uttarakhand and Anil Gupta, General Manager (Business Development), AAI in the presence of Dr. R Rajesh Kumar, ACEO, UCADA, Capt. Ashok Shetty, Head of Ops, UCADA, Chandra Shekhar, AGM (Business Development), AAI, Capt. Sandeep Soti, Chief Pilot, UCADA and G. Seetaiah, Chief Engineer, UCADA.

assessing commercial potential of various airports of the State, identifying technical considerations for airport operations in the State, evaluating site related technical and engineering parameters for development of projects, making estimate of the capital outlay for the future projects and development of master plan for existing and future civil aviation infrastructure in the state. AAI will also assist UCADA in obtaining necessary clearances for airport operations starting with the upgraded airport at Pithoragarh and later at Chiniyalisaur. Speaking on the occasion, the Chief Secretary, GoUK reiterated that the Government of Uttarakhand is determined to fulfill the long pending requirement of operational airports within the State. These airports would also be part of the Regional Connectivity Scheme and will boost tourism and air connectivity for the local public.

The scope of the MoU is to identify relevant factors influencing the development of civil aviation infrastructure in Uttarakhand,

Ethiopian to Start Services to Bahrain WH Desk

Middle eastincluding: Beirut, Dammam, Doha, Jeddah, Kuwait, Dubai,Madinah, Muscat, Riyadh, and Sharjah.”

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frica’s largest airline group, Ethiopian Airlines, has announced that it will start services to Bahrain effective August 17, 2017 with the latest B737-800 New Generation with Sky Interior. Bahrain, a nation comprising more than 30 islands in the Persian Gulf has been at the center of major trade routes since olden days with growing economy over the past decade.

Tewolde GebreMariam Group CEO Ethiopian Airlines

In line with the commencement of Ethiopian services to Bahrain, Group CEO Ethiopian Airlines, Tewolde GebreMariam, said, “With the flourishing trade relations between Ethiopia and the Gulf countries, availability of efficient air transport services will surely play great roles in ensuring easy movement of people and import/export items. Our presence in Bahrain dates back to the 1970’s and we are glad that we are now back with scheduled thrice weekly flights. Currently, Ethiopian flies to major cities in the

In 2017 alone, new destinations like Victoria Falls, Antananarivo, Oslo, Chengdu, Singapore, Guinea, Windhoek , Moroni, as well as freighter destinations like Ahmedabad, a fifth cargo gateway to India, Milan and Zaragoza have joined Ethiopian vast global network. Ethiopian currently operates the youngest and the most technologically advanced fleet in the industry with an average fleet age of less than five years. Ethiopian Airlines (Ethiopian) is the fastest growing Airline in Africa. In its seventy plus years of operation, Ethiopian has become one of the continent’s leading carriers, unrivalled in efficiency and operational success. Ethiopian commands the lion’s share of the pan-African passenger and cargo network operating the youngest and most modern fleet to more than 100 international passenger and cargo destinations across five continents. Ethiopian fleet includes ultra-modern and environmentally friendly aircraft such as Airbus A350, Boeing 787, Boeing 777-300ER, Boeing 777-200LR, Boeing 777-200 Freighter, Bombardier Q-400 double cabin with an average fleet age of five years. In fact, Ethiopian is the first airline in Africa to own and operate these aircraft.

SWISS reports higher July passenger volumes WH Desk

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wiss International Air Lines (SWISS) transported 1,664,679 passengers in July, 0.7% more than in the same period last year. Total monthly capacity, measured in available seatkilometres (ASK), was increased 0.7% on July 2016, while total traffic volume, measured in revenue passenger-kilometres (RPK), was up 1.5%.

16 August 2017

System wide seat load factor for July improved accordingly, rising 0.8 percentage points to 88.7%. SWISS operated 12,599 flights in the month, 5.1% fewer than in July 2016. To offer a full overview of the traffic performance of the airlines of the Lufthansa Group, we report all these carriers’ traffic results. This overview (in which the results for SWISS also include those of its sister carrier Edelweiss) is provided in the tables attached.


AVIATION

AirAsia introduces two new direct flights to India WH Desk

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irAsia introduces two new Thailand-India connections, paving the way to the state of Rajasthan and the TajMahal with Bangkok-Jaipur4 times a week (from Don Mueang International Airport every Tuesday, Wednesday, Friday and Sunday) starting September 29, 2017, and flying to South India with Bangkok-Tiruchirappalli 4 times a week (from Don Mueang International Airport every Monday, Tuesday, Thursday and Saturday) starting September 28, 2017. Aiming to attract Indian shoppers to Thailand, the new routes come with promotional fares available for booking from July 31 – August 13, 2017. Fly direct to Jaipur from only 1,990 THB* per way for travel between September 29, 2017 and August 28, 2018, and straight to Tiruchirappalli from only 1,690 THB* per way between September 28, 2017 and August 28, 2018. Tassapon Bijleveld, CEO of Thai AirAsia said that AirAsia plans to continually penetrate the Indian market in the latter half of 2017 as it is a major market with great growth potential. Indian travellers rank sixth among the most frequent visitors to Thailand while the Kingdom responds to all kinds of lifestyles from shoppers and night-time entertainment seekers to travellers looking for hospitality and wellness retreat. The airline is confident that the two new routes will stimulate tourism for both countries. For Thai travellers, the Bangkok-Jaipur route is a dream come true as the Pink City boasts the gateway to the TajMahal and is home to opulent architectural treasures such as the HawaMahal, Amber Fort and Old City Market. It is also a great way visit India’s

other popular cities, Jodhpur (the Blue City), Udaipur (the White City) and Jaisalmer (the Gold City), each with its own wealth of palaces, forts and religious sites. At the same time, with 4 weekly flights from Bangkok to Tiruchirappalli, travellers can experience a city full of culture and history that has long played a pivotal role in the South India as Tamil Nadu’s center for trade, industry and education. The city hosts fascinating attractions such as the UcchiPillayar Rock Fort Temple, a structure made from one of the world’s oldest rock formations at 3.8 billion years ago and Sri Ranganathaswamy Temple, where some of the country’s holiest relics are preserved. Thai AirAsia presently flies direct from Thailand to India’s 4 fascinating cities of Chennai, Bangalore, Kolkata and Kochi, maintaining aLoad Factor averageof 80 percent with 80-85 percent of passengers coming from India, indicating determined strength of the market where travellers have consistently showed excellent feedback toward AirAsia.

SpiceJet registers 10th consecutive profitable quarter WH Desk

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piceJet reported a profit of INR 175 crore for the three months ended June 30th, 2017 as against 149 crore in the same quarter last year, making it the 10th successive profitable quarter for the airline. The profits grew by 18% during this period. Operating revenues were INR 1869 crore for the said quarter as against INR 1521 crore for the same quarter last year. On an EBITDA basis, SpiceJet reported a profit of INR 248 crore as against INR 215 crore in the same quarter last year.

In terms of operational parameters, SpiceJet had the best passenger load factor amongst all airlines in the country during the quarter. The company witnessed a 9% increase in Ajay Singh CMD its passenger yields while its average SpiceJet load factor was 94.07%. SpiceJet has recorded more than 90% load factor for 27 successive months, a feat unparalleled globally.

SpiceJet, which placed its biggest order yet for up to 205 Boeing airplanes valued at up to USD 22 billion earlier this year, also placed an additional order for 20 737 MAX 10 planes worth USD 4.7 billion and 20 conversions from the previous order at the Paris Air Show in June 2017. The airline has also placed an order to buy up to 50 Q400 turboprop planes with Bombardier to consolidate its footprint in the regional markets. “From being on the brink of a near shutdown to being lauded for creating thousands of jobs in the world’s largest economy within a span of mere ten quarters, exemplifies SpiceJet’s amazing turnaround. We had an eventful quarter as we took off under the UDAN scheme and launched operations on two routes,” said Ajay Singh, CMD, SpiceJet. “Ten successive profitable quarters, a record aircraft order and exploring new growth avenues through the UDAN program - SpiceJet remains firmly on track for its long term growth strategy,” he added. Launches new flights on two UDAN routes SpiceJet has launched its flights on the UDAN routes of MumbaiPorbandar-Mumbai and Mumbai-Kandla-Mumbai, while flights on the Hyderabad-Pondicherry-Hyderabad route are scheduled to take-off from August 16, 2017. This quarter, the airline increased its regional capacity by 20% by adding three Q400 to its fleet.

August 2017 17


AVIATION

Air Arabia posts strong second quarter net profit of AED 158 million, up 21% WH Desk

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ir Arabia announced strong financial results for the second quarter of this year ending June 30, 2017 as the Middle East and North Africa’s first and largest low-cost carrier continued to deliver robust and sustained performance. Air Arabia’s financial results for the second quarter ending June 30, 2017 exceeded analysts’ expectations and registered a net profit of AED 158 million, an increase of 21% compared to the AED 131 million reported for the same period last year. The company’s turnover for the second quarter of 2017 increased to AED 906 million, compared to AED 894 million in the corresponding period last year. Air Arabia served over 2.05 million passengers in the second quarter of 2017, while the average seat load factor – or passengers carried as a percentage of available seats – for the same quarter stood at an impressive 79 %.

Sheikh Abdullah Bin Mohammad Al Thani, Chairman of Air Arabia said: “Air Arabia’s strong second quarter financial performance is a testament to the carrier’s operational efficiency and robust growth strategy. Despite the continuous pressure on yield margins, which is driven by the market and the economic environment, Air Arabia managed to register a solid second quarter net profit backed by the carrier’s cost control measures, operational efficiency and combined with its momentum growth”. Air Arabia’s net profit for the first six months of 2017 stood at 261 million, up 7% compared to the corresponding period of 2016 while the turnover for the first six months of this year reached AED 1.716 billion. The low-cost aviation pioneer served over 4.1 million passengers in the first six months of 2017 while the average seat load factor – or passengers carried as a percentage of available seats – for the same period stood at an impressive 79%. “The first half of this year have seen Air Arabia continue its robust growth by launching new routes and increasing capacity across its operating hubs while remaining focused on driving operating cost margins lower by the day,” Al Thani continued. Air Arabia received two new Airbus A320 aircraft in the first half of 2017 ending June 30 and added 12 new routes from its five operating hubs in the UAE, Morocco, Egypt and Jordan. Air Arabia currently serves a global destination network of 130 routes across the world. He concluded: “We are confident about the appeal of low cost travel in general and Air Arabia services in particular across the markets we operate in. As we continue to further expand our reach and network, we remain focused on operational efficiency, cost control as well as delivering even more value for money air travel to our customers.”

Pawan Hans signes MOU with Ministry of Civil Aviation

IndiGo celebrates 11th Anniversary with special fares

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awan Hans Limited (PHL) signed an memorandum of understanding (MOU) with Ministry of Civil Aviation (MoCA) for its performance evaluation parameters and targets for the year 2017-18 on July 19, 2017 by Dr.B.P Shrama,CMD,PHL and R.N Choubey, Secretary, MoCA at Delhi in the presence of Ms. Usha Padhee, Joint Secy, Rubina Ali,Director, Dhirender Sahai, CFO and other senior officials of Pawan Hans and MoCA.

The MOU 2017-18 has specific targets of fully utilization of Human Resources in order to achieve improved serviceability, higher deployment, higher revenue, higher profitability, implement cost control measures, expeditious settlement of pending issues, expeditious recovery of outstanding from customers, dedicated efforts for seaplane/fixed wing services, explore new business initiatives for growth, Corporate Social Responsibility (CSR), Sustainability, Development and Corporate Governance compliances.

18 August 2017

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o celebrate its eleven successful years in the domestic skies, IndiGo thanked its customers who have made this journey possible. India’s favourite airline offered passengers a FiveDay Special Sale started at INR 1111 effective August 02, 2017 till August 06, 2017 across 45 domestic and international destinations. Passengers availed of this offer at compelling all-inclusive fares starting at Rs 1111 on key destinations. Passengers can avail of the offer for travel between August 21, 2017 till March 24, 2018. Aditya Ghosh, President and Whole-Time Director, IndiGo said, “As IndiGo completes 11 successful years in the Indian skies, we are ready to chase the many opportunities ahead of us as we embark on the 12th year. On behalf of team IndiGo, I thank all our customers, partners and members of the aviation fraternity who have made the 11 years of IndiGo journey so fulfilling.” Ghosh also said, “On this celebratory occasion, IndiGo has launched a five-day-special-sale for 6E passengers to share the joy of turning 11. Our consistent endeavour has been to provide an on-time, hassle-free, and affordable experience to travellers. We wish our passengers many more 6E years.”


August 2017 19


IN FOCUS

Commencement of International Air Connectivity; a never before opportunity for Odisha Rajesh Tiwari

The geographical location of Odisha becomes an advantage in terms of its closeness with Southeast Asian countries. When not too many Indian states have this privilege; Odisha gets one step ahead of them, and a very significant development in the state’s aviation sector – commencement of AirAsia flight brings a never before opportunity in front of Odisha. If done well, the state had a chance to become the gateway to India from this part of the world.

guests an experience into the ancient city of Bhubaneswar, which is the capital of India’s Odisha state. Elaborating on this achievement, Ashok Chandra Panda, Minister for Tourism & Culture Govt. of Odisha said: “Functioning of International Airport at Bhubaneswar and commencement of AirAsia flight have been the milestones in aviation sector of Odisha. This is a remarkable step in exposing the potential of Odisha in international markets – especially in our neighbouring countries and ASEAN.”

This is a remarkable step in exposing the potential of Odisha in international markets – especially in our neighbouring countries and ASEAN.”

Ashok Chandra Panda Minister for Tourism & Culture Govt. of Odisha

Despite having a vast potential of tourism especially in Buddhist segment – that can attract a huge chunk of business from Southeast Asian countries, the state was not getting its deserving share. The international air connectivity – including other challenges, has been the major constraint hindering the growth of tourism and its stakeholders. However, after the commencement of AirAsia’s four weekly direct flights from Bhubaneswar to Kuala Lumpur – started operations from 26 April 2017, the state has an opportunity to promote itself in ASEAN and neighbouring countries. This can bring an exceptional growth for Odisha Tourism in a very short span of time. This new route being operated exclusively by AirAsia Berhad will offer

20 August 2017

Currently having four flights in a week, the state is expecting to have a daily flight on this route. “We are hoping to have another international connectivity very soon as the SpiceJet has come forward to start a service from Bhubaneswar to Sharjah,” added Panda. The SpiceJet will start flight operations to Sharjah and New Delhi shortly from Biju Patnaik International Airport. While elaborating on the same line, NB Jawale, Director & Additional Secretary, Odisha Tourism says “If you look at the world map will find Odisha is very near to the ASEAN. A flight from Bhubaneswar to Bangkok will take similar time to reach New Delhi or any other city in Northern and Western part of the country.” He further explains,


IN FOCUS “This AirAsia flight has opened up a new window to promote Odisha in ASEAN, which is a low hanging fruit for us. The department has already started working in this arena and we expect the tourism stakeholders of the state will come forward to make it a success,” says N B Jawale. “The Air Asia flight has extended Odisha’s reach to the Southeast Asian market however this is the right time

Nitin Bhanudas Jawale, IAS Director & Addl. Secretary Odisha Tourism

This AirAsia flight has opened up a new window to promote Odisha in ASEAN, which is a low hanging fruit for us. to start engaging with other Southeast Asian carriers as well, also the Middle East, European and West bound flights are equally important,” says Benjamine Simon, Chairman & Managing Director, Travel Link. At the same time Odisha has an opportunity to strengthen its presence in European markets as well, “Since Air India is reviving the connectivity with European destinations like Rome, Milan and Vienna we should take this opportunity to refresh our relationship with these countries. Odisha has the traditional business relations long back with these countries,” he further added.” This could be very significant in driving traffic from European markets as data revealed by Director Tourism shows more than 90 percent of total queries to Odisha are coming from European countries.

Regional Connectivity becomes essential According to Suresh Nair, General Manager- India, Sri Lanka and Bangladesh, two way traffic will be the key to sustain BhubaneswarKuala Lumpur flight in long run. “If Bhubaneswar can get good regional

Suresh Nair GM- India, Sri Lanka & Bangladesh AirAsia

connectivity between the districts, and neighbouring states the load factor will go up and it will be a win-win situation for both.” The AirAsia has already launched its domestic flight services from Biju Patnaik International airport to Kolkata and Bengaluru recently. Odisha is already making all efforts to push the regional connectivity through UDAN Scheme. According to Panda Jharsuguda, Rourkela and Jeypore etc. have been identified to connect with the scheme. “Regional air connectivity is very important from tourism’s point of view as travelling from western Odisha to southern Odisha takes long hours. We are very keen to make it happen as soon as possible. We have submitted a proposal to the Centre Government and hope it will be done soon,” informed Panda.

“The regional connectivity has to play a vital role in sustaining international flights as the feeder service will get traffic to the major airlines. We should take the advantage of regional connectivity scheme – UDAN to get traffic for major airlines. People will travel from

Benjamine Simon Chairman & Managing Director Travel Link

western and southern Odisha including neighbouring states that will ultimately get the traffic for International airlines,” says Benzamin. The state government had submitted the details of operational airstrips under it to the Centre to boost regional air connectivity. Odisha has proposed six destinations to be connected by air with the state capital. The destinations are Rourkela, Jeypore, Sambalpur, Tusura (Balangir district), Utkela (Kalahandi district) and Rangeilunda (Ganjam district). All these places have state-owned airstrips.

Earlier, the tourism minister Ashok Panda had urged the Centre to connect Bhubaneswar with important neighbouring cities like Raipur in Chhattisgarh, Visakhapatnam in Andhra Pradesh, Ranchi in Jharkhand and Kolkata in West Bengal.

August 2017 21


STATE

Madhya Pradesh Tourism Board conducts maiden meeting

Jai Kishan Kaparwan

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he maiden meeting of Madhya Pradesh Tourism Board (MPTB) was held in the month of June under the Chairmanship of the Chief Minister Shivraj Singh Chouhan, informed Hari Ranjan Rao, Managing Director, Madhya Pradesh State Tourism Development Corporation (MPSTDC) while addressing the stakeholders of tourism and hospitality industry at Madhya Pradesh Tourism roadshow organised in New Delhi recently.

Implementation of a very significant decision of the state government to further promote tourism in Madhya Pradesh has begun with the constitution of the Madhya Pradesh Tourism Board on April 10 last year. This decision was taken at a meeting of the Tourism Cabinet held at Pachmarhi. The Board has already started functioning towards realising the objects set for it. It is expected that the board would help Hari Ranjan Rao promote tourism in the state in a Managing Director more focused manner and have MPSTDC the way for early execution of the decisions taken at the tourism cabinet. During the meeting the Managing Director of the Madhya Pradesh Tourism Board has been authorised all basic works such as opening of bank accounts, digital signature, preparing recruitment rules, establishment of board’s office etc. for smooth functioning of the Board. MPTB will comprise eight members. Chief Secretary B P Singh, Addl Chief Secretary Forest Deepak Khandekar, Principle Secretary Culture Manoj Srivastava, Principal Secretary Urban Development Malay Srivastava, Principal Secretary to CM Ashok Barnval, Secretary to CM Hari Ranjan Rao and other officers were present during the meeting. Elaborating more on the Madhya Pradesh Tourism Board, Hari Ranjan Rao, Managing Director, MPSTDC said: “It is Madhya

Pradesh State Tourism Development Corporation that would be the direct and end beneficiary of the Board (MPTB). The MPTB would rather help the Corporation compete with private sector and meet out the emerging challenges in the hospitality sector more competently and efficiently by paying greater attention to its hotels, boat clubs and the transport fleet.” “In fact the Tourism Board is going to emerge as a very creative and constructive body to further establish Madhya Pradesh Tourism a better brand at national and international level by discharging its responsibilities and assignments with at most sincerity and competence,” he added. The main function of the newly constructed Madhya Pradesh Tourism Board includes discharging all the responsibilities assign to it under Tourism Policy 2016, attracting private investment in tourism sector, investors’ facilitation, offering grants and facilities to the investors in accordance with the policy and envisaging new policies to woo investors and implementing and monitoring etc. Activities like running tourism promotion council, preparing plans, organising trainings, eco-tourism, adventure tourism, constructive publicity, marketing, fairs and festivals and information technology related works will also be carried out by the Board. Madhya Pradesh State Tourism Development Corporation would continue to manage hotels, restaurants, boat clubs, and transport fleet like before.

KSTDC to launch pilgrimage tours to other States WH Desk

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he success of its pilgrimage tours has prompted the Karnataka State Tourism Development Corporation (KSTDC) to launch a new package tour — Punitha Yathra — along the same lines. This one, however, will cover destinations outside Karnataka as well. With Bengaluru as its beginning and end point, the tour will cover Shirdi, Shanishingnapur and Kolhapur in one set, Tirupati, Mangapura and Kalahasti in another, and Horanadu, Kalasa, Sringeri, Kollur, Murdeshwar, Anegudde, Malpe beach, Katil, Kadri, Dharmasthala and Kukke in other packages. This year, the KSTDC has also been offering student packages, corporate packages and beach holidays, all of which have taken

22 August 2017

off. However, it is the pilgrimage tours that have been doing exceedingly well, with the Bengaluru-Tirupati tour seeing four fully booked 49-seater buses in operation on weekends. “The trips to Kollur, Mookambika, Sringeri, and OotyKodaikanal, and the nine-day tour of all South Indian temples are also doing well. The one-day Bengaluru-Mysuru sightseeing tour is also very popular. But sightseeing tours within Hampi, Badami and Mysuru are not very popular because many people prefer to travel in their own cars. We have reduced the rates for these tours in order to attract more people,” an official said. Content taken from The Hindu web portal


IN FOCUS

‘I will leave no stone unturned to make IATO Convention a grand success’ says Ashok Panda The Eastern Indian state – Odisha is the host state for 33rd Annual Convention of IATO which is scheduled to be organised from September 7-10, 2017 at Mayfair Hotels & Resorts in Bhubaneswar. meeting of IATO and invited the tourism stakeholders to join the upcoming Convention in Bhubaneswar. During his interaction with IATO members the Minister ensured that the delegates will have an opportunity to visit some of the tourist sites in Odisha so that they can incorporate package for their global clients.

The presence of Minister for Tourism & Culture, Govt. of Odisha, Ashok Chandra Panda at the curtain- raiser of the 33rd Annual Convention of IATO sends a strong message across the country and shows Odisha’s enthusiasm to sensitize the tourism stakeholders about the convention scheduled to take place in Bhubaneswar. The Minister has interacted with the members of association, invited them to attend IATO Convention in a large number, and experience the rich cultural heritage, food and new tourism products developed by Odisha Tourism. Excerpt. Rajesh Tiwari “On behalf of the Government of Odisha – I extend the invitation to the members of Indian Association of Tour Operators (IATO) and all tourism stakeholders to mark their presence at the 33rd Annual Convention of IATO taking place in Bhubaneswar,” said Ashok Chandra Panda while speaking at the outset of the luncheon meeting organised by IATO in New Delhi recently. “I will leave no stone unturned to make the 33rd Convention of IATO a grand success. It has the blessing of my Chief Minister Naveen Patnaik and the people of Odisha,” says a confident Ashok Panda. “As Odisha is known for its hospitality – we will definitely arrive to the occasion of your expectations,” he added.

There have been a number of meetings between IATO Office Bearers and Officials of Odisha Tourism to make the upcoming convention a grand success.

Ashok Chandra Panda Tourism Minister Govt of Odisha

We are endeavouring to make a strong presence on the tourism map of India, and I believe with this convention the cherished desire will become a reality.

ERAGE

V O C A I MED BOUTS

The Tourism Minister believes, the upcoming convention of IATO will avail a host of opportunity to the state’s tourism stake holders by leveraging the potential of tourism that Odisha offers. He feels that the mega tourism event will surely give an exposure to the tourism products of the state, and boost the number of travellers from national and international fronts. “We are endeavouring to make a strong presence on the tourism map of India, and I believe with this Convention the cherished desire will become a reality,” says Panda.

Conventions with his presence for more than three years in a row. He expressed his desire at IATO’s last Convention in Chennai to host Association’s next Convention (33rd) in Odisha and showcase a new Odisha to IATO members. On his return, he worked hard on it and confirmed with the association quite in advance that Odisha will be the main sponsor/host state for IATO’s 33rd Annual Convention.

EA R E H W st 2017

The Minister for Tourism & Culture, Panda has graced IATO Annual

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He also brought the whole travel trade, hotels and other stakeholders to form the partnership with the state government. He himself attended the luncheon

While elaborating on the various developments taking place in the state Panda said that the Department of Tourism has taken a number of initiatives to create a momentum which supports growth of tourism in the state. The new Tourism Policy (launched in 2016) is a giant leap in this direction. According to him, Odisha Tourism has been investing around Rs 100 crore every year to enhance the infrastructure status and basic facilities around the tourist sites of the state. The state has 350 identified tourism sites which are being developed on priority basis. “Very soon we are going to implement the Chilika Development Scheme and make ensure that this brackish water lake becomes the paradise for tourist coming to Odisha. Also, we have enhanced the progress of Samuka Beach Project,” informed the Minister. There has been a significant development in the field of international air connectivity. The Air Asia has started a flight service from Bhubaneswar to Kuala Lumpur a few months ago. Currently having four flights in a week, the state is expecting to have seven weekly flights on this route. “Odisha will get another international connectivity very soon as the Spice Jet has come forward to start a service from Bhubaneswar to Sharjah very soon,” added Panda. As per the Minister this impact can be seen in the footfalls from international arena as the number has gone up to the 76000 last year. Almost one crore domestic tourist are coming to Odisha from Domestic front.

August 2017 23


Chaliyar River Challenge 2017: Kayaking for a Cause in Kerala WH Desk

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haliyar River Challenge 2017 is the third annual event to help raise both awareness and funding to clean up the rivers. Held this year from September 22nd to September 24th the 68 km paddling event promotes the usage of our rivers for recreational usage and create a connection to the river with youngsters and tourists. The starting point of the event is from Nilambur, located on the foothills of Western ghats and close proximity to Nilgiris. The ending point is at Beypore in Kozhikode district, where the river meets with the Arabian Sea. The three day adventure, a leave no trace camping concept offers opportunities at various levels from beginners, non swimmers to well established water sports enthusiasts. Leave No Trace refers to a set of outdoor ethics promoting conservation in the outdoors. It is built on seven principles: Plan ahead and prepare Travel and camp on durable surfaces, Dispose of waste properly, Leave what you find, Minimize campfire impacts, Respect wildlife and be considerate of other visitors. The event will include camping, bonfire, team activities and healthy tummy authentic Kerala delicacies. On the riverbank at Marina Convention Centre in Kozhikode at the end of 68 Kms the organizers will host an outdoor music concert. For those on the water for the first time, kayak lessons will be offered on the first day to prepare you for the adventure. Stand up paddlers are also invited to join our SUP contingent. Each participant will be given a one person tent at check in. The team leaders will be around to help out new comers to the world of outdoor activities. The tents will have eco-toilet which is ideal combination of comfort and functionality to accommodate full facilities for everyone who refuses to compromise on comfort and hygiene.

24 August 2017

Rivers are neglected in our country because we don’t really have any connections with them. We respect them as mothers but forget this relation while throwing industrial waste, domestic waste and other wastes in them. We have forgot or never remembered to take a walk along the side of the river or swim in them because they are too dirty for it. Water adventure sports like rafting take place in hill stations only where water is fresh but as we come towards the plain-land, Rivers have reduced to a drain as they are used more for commercial than recreational purposes. Chaliyar was earlier a polluted river from the effluents of nearby factory that destroyed the marine life and caused cancer in the local villagers. Chaliyar Action Committee fought for the cause of river with the support of villagers which resulted in the closure of the factory. Since then the river has come a long way to regain its original beauty and now the organisation of program like Kayak for a cause is helping in creating more awareness about the conservation of river. For more information and registrations visit http://www. cleanriversinitiative.com/


STATE

Kerala shifts into high gear with a new and assorted fare of tourism products WH Desk

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erala Tourism, with its year-long marketing activity campaign which commences with the summer campaign that lures summer travellers from the month of April to September, reached out to the tourism industry players in Gurugram recently, with its revamped fare on showcase which includes a selection of new tourism products.

Kerala, voted the Best Family Destination by Lonely Planet, the Best Leisure Destination by Conde Nast Traveller and winner of 6 national tourism awards in 2016, offers the much needed succour and adrenaline rush to its adventure seeking traveller. Kayaking, trekking, paragliding & river rafting form a part of the Adventure package. “Although Kerala is Kadakkampalli Surendran seen as a laidback destination, Hon’ble Minister for Tourism the state’s varied topography Govt. of Kerala ensures ample opportunities for adventure lovers. The recently held Malabar River Festival, Wayanad Splash Monsoon Carnival proves to be the best examples,” said Kadakkampalli Surendran, Hon’ble Minister for Tourism, Govt. of Kerala. For art aficionados, the state endorses the dreamy lanes of Fort Kochi and a pilgrimage to Kochi Muziris Biennalewhich has changed the landscape of contemporary Indian art today and has helped make Kochi the art capital of India, and for history buffs looking to transport themselves to another era there is the Muziris Heritage Project. The remains of a once thriving

Goa launches a complaint registration mobile app for tourist WH Desk

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orking almost in sync with Goa Tourism to give tourists a platform to address their woes on transportation issues, the Directorate of Transport, Govt. of Goa has launched a Complaint Registration mobile app. The App, provides a convenient facility to tourists to register their complaints against vehicle owners or operators for violation of the Motor Vehicle rules. The new Compliant Registration mobile app aims at expediting complaint redressal processes and enables tourists to not only log in their complaints, but also get updates on action taken by the Dept. of Transport. This easy and expeditious compliant registration mobile app overrides the existing process which required a complainant to either visit the transport department and enter the complaint on a book, or post a complaint, SMS or e-mail etc.

harbour offering pepper, gold, silk and ivory to Arabs, Romans, Egyptians as early as the first century BC is today preserved across 25 museums as the largest heritage conservation project in India. Another offering in the historical space is the Spice Route Culinary Festival that rekindled the 2000-yearold ancient sea links and shared culinary legacies with 30 countries. The State has already registered a remarkable increase in domestic and international tourists during 2016. While international tourist arrivals to Kerala during the year 2016 was 10,38,419 an increase of 6.25% over the previous year’s , the domestic tourist arrival was 1,31,72,535 marked a 5.67% increase. The total revenue has also seen a whopping increase of 11 -12% over the last year’s figure. “There’s a little something for everyone in Kerala and with our active digital marketing efforts aim to increase the domestic footfalls further. We have explored various platforms including Whatsapp to present a virtual tour guide called Maya who answers all queries about tourism in Kerala, and an app, GoKerala that help you plan a dream holiday. With this roadshow we aim to augment Kerala’s pull as a destination that serves every kind of traveller” said Dr Venu V, Principal Secretary (Tourism). Malabar, the land spooned by Arabian Sea and shielded by the Western Ghats is home to the piquant Moplah cuisine. With the upcoming greenfield airport at Kannur, Kerala Tourism intends to establish Malabar which shares boundaries with Coimbatore, Coorg and Mysore, as the new tourism gateway to Kerala. To reach out to the domestic market, a string of Road Shows are being organised this year in Coimbatore, Mysore, Gurgaon, Amritsar, Lucknow, Kanpur, Bhopal, Vadodara, Rajkot, Ahmedabad and Nagpur.

The new CRMA process aims at providing a user-friendly system which promptly establishes communication between the user demanding the service and the actual service provider available on board. Any grievance, be it against drivers, conductors of bus services, yellow black taxis, atuorickshaws, motorcycles, tourist taxis etc. can be registered through the App. The Dept. of Transport will investigate the complaints and update the tourists of the necessary action taken either via SMS or e-mail. According to the Dept. of Transport, tourists can register text complaints as well as submit photos, videos or documents related to the offences. An added advantage is that the tourist can submit a complaint during travel or on the spot of the offence. The App has an easy uncluttered and uncomplicated user interface which is comfortable to view and use on devices of various sizes. In view of this, the existing SMS based complaint system has been de-activated after the launch. The CRMA is available on Google Play Store as well as Apple Store to reach a wider audience.

August 2017 25


MoT

India records 7.4% growth in FTA’s in July 2017

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inistry of Tourism compiles monthly estimates of Foreign Tourist Arrivals (FTAs)] & FTAs on e- Tourist Visa on the basis of nationality-wise, port-wise data received from Bureau of Immigration (BOI). The following are the important highlights regarding FTAs & also FTAs on e-Tourist Visa from tourism during the month of July, 2017. Foreign Tourist Arrivals (FTAs): ÂÂThe number of FTAs in July, 2017 were 7.88 lakh as compared to FTAs of 7.34 lakh in July, 2016 and 6.28 lakh in July, 2015. ÂÂThe growth rate in FTAs in July, 2017 over July, 2016 is 7.4% compared to 16.8% in July, 2016 over July, 2015. ÂÂFTAs during the period January- July 2017 were 56.74 lakh with a growth of 15.7%, as compared to the FTAs of 49.03 lakh with a growth of 9.6% in January- July 2016 over January- July 2015. ÂÂThe percentage share of Foreign Tourist Arrivals (FTAs) in India during July 2017 among the top 15 source countries was highest from Bangladesh (20.12%) followed by USA (16.26%), UK (10.88%), France (3.01%), Malaysia (2.81%), Canada (2.66%), Sri Lanka (2.56%), China (2.32%), Oman (2.27%), Germany (2.21%), Australia (2.17%), Japan (2.10%), Nepal (1.84%), UAE (1.82%) and Singapore (1.69%). ÂÂThe percentage share of Foreign Tourist Arrivals (FTAs) in India during July 2017 among the top 15 ports was highest at Delhi Airport (25.95%) followed by Mumbai Airport (16.63%), Haridaspur Land Check Post (10.92%), Chennai Airport (9.09%), Bengaluru Airport (6.78%), Cochin Airport (5.39%), Hyderabad Airport (5.07%),Kolkata Airport (4.23%),Gede

Rail Land Check Post (2.78%), Trivandrum Airport (1.81%), Ahmedabad Airport (1.72%), Ghojadanga Land Check Post (1.54%), Tiruchirapalli Airport (1.37%), Amritsar Airport (0.97%) and Calicut Airport (0.73%). Foreign Tourist Arrivals on e-Tourist Visa: ÂÂDuring the month of July, 2017 total of 1.19 lakh tourist arrived on e-Tourist Visa as compared to 0.68 lakh during the month of July 2016 registering a growth of 73.3%. ÂÂDuring January-July 2017, a total of 8.36 lakh tourist arrived on e-Tourist Visa as compared to 5.40 lakh during JanuaryJuly 2016, registering a growth of 54.7%. The percentage shares of top 15 source countries availing e- Tourist Visa facilities during July, 2017 were as follows: UK (12.9%), USA (12.0%), UAE (7.2%), France (6.4%), Oman (6.1%), China (5.4%), Spain (4.3%), Korea (Rep.of) (3.9%), Germany (3.1%), Australia (3.1%), Canada (3.1%), Italy (2.4%), Singapore (2.3%), Netherlands (2.2%) and Thailand (1.8%). The percentage shares of top 15 ports in tourist arrivals on e-Tourist Visa during July, 2017 were as follows: New Delhi Airport (41.0%), Mumbai Airport (20.6%), Chennai Airport (9.5%), Bengaluru Airport (7.8%), Kochi Airport (6.6%), Hyderabad Airport (5.1%), Kolkata Airport (2.2%), Ahmadabad Airport (1.4%), Trivandrum Airport (1.4%), Calicut Airport (1.2%), Amritsar Airport (1.1%), Tirchy Airport (0.8%), Dabolim (Goa) Airport (0.4%), Jaipur Airport (0.3%) and Pune Airport(0.3%).

An Indian summer in Wales This August 15th to mark 70 years of Indian Independence, Welsh animation studio Winding Snake Productions are launching their latest program at Small World Theatre, Cardigan in Ceredigion. Funded by Wales Arts International, British Council Wales, First Campus and Film Cymru Wales to name of few of the project’s impressive list of supporters, the studio welcome special guest

Rajni Kiran Jha from Delhi to Cardiff to launch the scheme, with events in Cardigan and Newport, where members of the public are invited to learn about Rangoli. The event is part of India Wales, a major season of artistic collaboration between the two countries to mark the UK-India Year of Culture. Rangoli, or kollam, is an Indian decorative art form traditionally designed and created by women. It is a practice handed down from generation to generation. Mangalam Swaminathan of Indira Gandhi National Centre for Arts and Culture in Delhi, “(Rangoli) it has a vital social function in the maintenance of women’s friendships.” Recently Indian Prime Minister Narendra Modi announced plans to connect all people of India via state subsidised mobile phone contracts. Whilst this is undoubtedly good news for a vast nation with a mixed demographic, as digital connectivity grows, could it diminish the necessity of connecting in a physical space? It is easy to see how this development could also mark another step away from the sense of community space Swaminathan describes.

26 August 2017

NTO


August 2017 27


DESTINATION

Ranchi

City of Waterfalls

R Ranchi is a great place to visit due to several tourist attractions located in and around in close proximity. Ranchi has been selected as one of the hundred Indian cities to be developed as a smart city under PM Narendra Modi’s flagship Smart Cities Mission. Ranchi is well known for being the hometown of former Indian cricket captain MS Dhoni. Whereabouts brings more on this fascinating destination.

28 August 2017

anchi is the capital and most populous city of the Indian state of Jharkhand. Ranchi was the centre of the Jharkhand movement, which called for a separate state for the tribal regions of South Bihar, northern Orissa, western West Bengal and the eastern area of what is present-day Chhattisgarh. The Jharkhand state was formed on 15 November 2000 by carving out the Bihar divisions of Chota Nagpur and Santhal Parganas.

Ranchi - City of waterfalls Ranchi, the state capital of Jharkhand, has a number of scenic sites pulling all types of the tourists towards the city. Located at an altitude of 2,140 feet, the city provides picturesque natural views as well as manmade comforts and amazing urban amenities. You can observe here the combination of numerous waterfalls, rock formations and hillocks along with several large industrial complexes, among other fabulous attractions. The climate of the city remains fabulous round the year. Some of the best Ranchi attractions are described below.


DESTINATION with architectural style of Puri temple. Thakur Ani Nath Shahdeo, of Barkagarh Jagannathpur built the temple.

STATE AT A GLANCE

Tagore Hill Tagore Hill, located 4 km north of the city, is lying like sentinel on a hilltop. The hill was visited by Rabindranath Tagore’s brother Nobel Laureate Jyotirindranath Tagore in 1908 and got enchanted by the beauty of the 300 ft high hill. Later he bought the Morahbadi Hill and adjoining areas and constructed a house a top.

Dassam Fall A village named Taimara is located about 40 km from Ranchi on Tata Road, where in the flow of the Kanchi River, Dassam Falls fall from a height of about 144 feet, making a wonderful site around. The place is surrounded by mesmerizing sceneries, and known as Dassam Ghagh.

Rock Garden Rock Garden, lying near the beautiful Kanke Dam, has all the ways to attract tourists with its artificial garden along with amazing waterfalls and sculptures. You can observe the blend of the modern and ancient creativity used in the making of the amazing garden.

Jharkhand is known not only for its beautiful places but also for its attractive and authentic past. When you talk about Jharkhand India, the authenticity, cultural roots and long traditions connecting present to past, this all can be easily observed in this wonderful state. The state also presents some of the best examples of corporate presence in India. You will experience the elegance of the stone and spirit of an ancient land, by walking through some of the best tourist attractions of the state. Visiting some attractions at every steps, you will feel the awe and surprise.

PEOPLE When you talk about Jharkhand People, you cannot miss out mentioning the presence of tribal communities in the state with over 32 tribal groups including Baiga, Bathaudi, Asur, Banjara, Bhumij, Bedia, Binjhia, Santhal, Oraon, Birjia, Birhor, Chero, Gond, Karmali, Parhaiya, Chick Baraik, Ho, Kharwar, Khond, Kharia, Gorait, Korba, Kisan, Kora, Lohar, Munda, Mahli, Mal Paharia, Sauria Paharia, Savar and Shabars.

CUISINE The presence of various localities in the region makes Jharkhand cuisines a vivid experience. The Jharkhandi cuisine is traditional and combination of various locality in Jharkhand Region. Most of the Dishes of Jharkhand are traditional and

Wish to Explore More Hundru Falls: It is 45 km from Ranchi on Ranchi-Purulia Road. Here, the Subarnarekha river falls from a height of 320 ft (98 m). Jonha Falls: Jonha Falls is also known as Gautamdhara, is around 40 km from Ranchi. It is approachable by both Road and train. The fall can be admired by descending around 500 steps. There is a tourist rest house which contains Lord Buddha temple. The river Kanchi flows nearby. Panchghagh Falls: Panchghagh falls is on RanchiChakradharpur Road about 6 km from Khunti. This fall consists of five streams formed in a row due to the breaking up of the Banai river which falls from a good height. Nakshatra Van: Nakshatra Van is situated in the heart of the city. It is divided into various sections. There is a big circle in the centre of the park which is divided into arcs.

Jharkhand War Memorial Crocodile Breeding Centre, Muta, Ormajhi: About 60 km from the Ranchi, on NH-20 near Sikidri lines this breeding place for the Crocodiles. It has been recognized as Mini Zoo by the Zoo Authority of India. Jagannathpur Temple: It is 10 km apart from Ranchi town Jagannathpur temple was built in 1691 having resemblance

some are adopted from mixed culture of adjoining areas. Every season – mainly winter, summer and rain – coming in the region brings a range of Food with itself. However, the Famous cuisines of Jharkhand, used in all the seasons are Rice, Roti, Daal, Tarkari and sweets, and much more.

CULTURE Culture of Jharkhand is vivid, and you can also easily observe the cross-cultural influences of local nontribal communities and the followers of Buddhism and Jainism, Mughal rule and the reign Hindu emperors of Bengal.

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DESTINATION

Experience

MACAO

Your Own Style

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acao - located on the western bank of the Pearl River Delta in southern Guangdong Province, People’s Republic of China - adjoins the Mainland city of Zhuhai and lies some 60 kms to the west of Hong Kong. Macao comprises Macao Peninsula, Taipa and Coloane. Macao Peninsula is the hub of the territory and is connected to Taipa by three bridges. Several large international hotel resorts - with new supporting infrastructure - are located on the reclaimed land between Taipa and Coloane in the newly developed district known as Cotai. Even after you have seen Macao’s many UNESCO-listed heritage sites, the city still has plenty of attractions to offer, some traditional and some brand-new. Adventure, fun, encounters with culture and religion, contact with nature and wildlife – plus an unrivalled opportunity to experience other cultures and communities at every turn – mean there need never be a dull moment in exciting Macao. Explore and enjoy! Macao Giant Panda Pavilion Nestled against a hill side in Seac Pai Van Park in Coloane in a fan-shaped layout of about 3000m2, Macao Giant Panda Pavilion is designed to take advantage of combining the terrain’s natural undulations with the architectural characteristics. The pavilion comprises two 330m2 indoor activity quarters and a 600m2 outdoor yard for the inhabitation of the giant pandas and a 900m2 indoor exhibit area. Two viewing paths of different elevations align along the front edge of the fan-layout indoor activity area, accessible to two streams of visitors. Internal facilities include a logistic centre with panda dens, bamboowashing and storage quarters, feed preparation room, feed warehouse. Macau Tower Convention & Entertainment Centre Opened on 19th December, 2001, Macau Tower is 338 metres in height. It is an elegant construction offering magnificent

30 August 2017

panoramic views all over Macao and much of the Pearl River Delta from its observation deck and revolving restaurant, at the 223-metre level. There is the opportunity to walk around the outside of the tower, for instance ‘Skywalk X’. Besides the tower, there are a 4-floor Convention and Entertainment Centre, restaurants, cinema, a 2-level basement and an outdoor plaza. Lotus Square Standing in Lotus Square next to the Forum, the large sculpture of ‘Lotus Flower in Full Bloom’ presented by the State Council of China in 1999, marks the return of sovereignty of Macao. The sculpture, made of gilded bronze and weights 6.5 tons, is 6 meters high and the diameter of the flower is 3.6 meters at maximum. The major part is composed of a stem, petals and pistil, with a total of 16 components. The base of the flower consists of 23 pieces of red granite. The lotus flower, which is in full bloom, symbolises the everlasting prosperity of Macao. There are three layers of red


DESTINATION granite at the base, which are in the shape of lotus leaves, signifying the Macao Peninsula, Taipa Island and Coloane Island. Archives of Macao Archives of Macao contains letters, books and manuscripts pertaining to Portugal’s exploration and Macao’s relations with Europe, China, Japan, and Southeast Asia from a wide variety of governmental, civic, ecclesiastic and private sources. The most valuable have been put on microfilm, including 7500 items dating from 1587 to 1786. The archives are houses in one of the mansions in colonial style in Avenida de Conselheiro Ferreira de Almeida restored by the Macao Government which won the Pacific Area Travel Association’s Heritage Award, in 1982. Bronze statue of Xian Xinghai The bronze statue of Xian Xinghai is located at the junction of Avenida Xian Xing Hai and Rua de Berlim. Born in Macao, Xian Xinghai is regarded as the Chinese people’s musician and the herald of modern Chinese music. The prolific musician composed many stunning agitato pieces, of which his Yellow River Cantata is one of the best-known. The bold and lively Yellow River Cantata is a paean expression of the firm and unyielding spirit of the Chinese to defend the homeland. Macau Fisherman’s Wharf Macau Fisherman’s Wharf is a 133,000m² park and the first-ever cultural, themed and creative attraction in the tourism industry of Macao. It is centrally located in the outer harbour and it is not purely a theme park, but also combines dining, shopping, entertainment, accommodation, convention and exhibition facilities in one single location which takes just a 5-minute walk from the Outer Harbour Ferry Terminal and Heliport. Be it for business or pleasure, visitors are able to find a brand new experience in this entertainment complex. A-Ma Cultural Village Close to the world’s tallest statue of the goddess A-Ma (or named Tin Hau) on the mountaintop on Macao’s Coloane Island, A-Ma Cultural Village is a 7,000-sq. m. cultural complex which celebrates the legend of the Goddess of Seafarers. The village architecture mainly comprises a pavilion-style front gate, a carved marble altar, Tin Hau Palace, Dressing Hall along with Bell Tower and Drum Tower. The grand complex attracts A-Ma devotees and interested tourists alike for a visit. Nearby, Visitors can refresh themselves at the park next to the village, or follow the hiking trail up to the magnificent A-Ma Statue on hill top and enjoy a captivating view of the island. Opening hours of Tin Hau Palace: 8 am to 6 pm daily. There is shuttle bus service between the Façade at Estrada de Seac Pai Van (at the foot of the hill) and Tin Hau Palace in every 30 minutes.

Dining Out The stunning variety of distinctive cuisines available in Macao - Portuguese, Chinese, Japanese, Indian and so much more - makes this international city a veritable paradise for foodies. With an increasing number of restaurants to choose from, there is something to please every palate. And in addition to a choice of international mainstream wines and spirits, the intrepid bon vivant can find many superior and reasonably priced Portuguese wines that are now emerging onto the international stage. Location & Time Macao is located in Guangdong province, on the western bank of the Pearl River Delta, at latitude 22º 14’ North, longitude 113º 35’ East and connected to Gongbei District by the Border Gate (Portas do Cerco) isthmus. The Macao Special Administrative Region has an area of 30.5 km2, comprised of the Macao Peninsula (9.3 km2 and connected to Mainland China), Taipa (7.6 km2), Coloane (7.6 km2) and the reclaimed area COTAI (6.0 km2). Three bridges connect Macao to Taipa (one of them is 2.5 km long, the other one is 4.5 km long and the third one is 2.2 km long). Besides the Border Gate (Portas do Cerco) - the visitor can access Mainland China through the COTAI Frontier Post. Immigration and Customs is located in the reclaimed area between Taipa and Coloane. Macao is eight hours ahead of Greenwich Mean Time. Passport & Visa A Macao visa can be obtained through the Embassies/ Consulates of the PRC and should be used within its validity. Visitors may also apply for an entry permit or visa upon arrival at the immigration checkpoint. However, visitors from certain countries are required to obtain a visa in advance before their trip to Macao. For more information, please visit the website: http://www.fsm.gov.mo/psp/eng/AfMV.html There are three types of entry permit (i.e. Visa-uponarrival): Individual - MOP$100 (MOP$50 for children under the age of 12) Family Passport - MOP$200 Group - MOP$50 per person for groups of at least 10 people organized by a single travel manager and presenting a collective travel document.

Contact for more information 707, 7th Floor, Prakash Deep Building, 7 Tolstoy Marg, Connaught Place, New Delhi, 110001, India Tel: +91 11 33526519 / +91 11 33526520 Email: delhi@macaotourism.in

August 2017 31


EXTENSIVE COVERAGE

Curtain-raiser; 33rd Annual Convention of IATO The Indian Association of Tour Operators (IATO) held the curtainraiser of 33rd Annual Convention of IATO scheduled to take place in Bhubaneswar from September 7-10, 2017. Hon’ble Minister for Tourism & Culture, Government of Odisha Ashok Chandra Panda graced the occasion with his presence.

32 August 2017


EXTENSIVE COVERAGE

SATTE begins celebrations of it silver jubilee WH Desk

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ATTE, South Asia’s largest travel and tourism exhibition, has announced the celebrations of the 25th edition of the event with an informal get together of industry leaders and partners at The Lodi, the Garden restaurant on July 25, 2017 with the launch of it’s campaign ‘I am 25’. The 25th July event witnessed a galaxy of luminaries from all cross section of the industry coming together and unwinding up at the cocktail and dinner. Delivering a short welcome speech, Yogesh Mudras, MD, UBM India thanked all partners of T3 &SATTE for their consistent support. “We are looking forward to further strengthen our association to take SATTE to a greater height in its silver jubilee year. We have lined up a number of events with industry as part of the celebration,” he added. SATTE 2017 witnessed the participation of over 25 states, 35 countries and 25,000 trade visitors.The 25th edition, to be held

from January 31 –February 2, 2018 at Pragati Maidan, New Delhi is going to be the culmination of an industry event every month till December 2017. UBM India, the organizer of SATTE, has lined up a number of events to create more opportunities for the travel trade. As part of the campaign, SATTE is organising a thought leadership conference on August 25, Wine Trail on September 25, conferences on travel technology on October 25, Women in Travel on November 25 and CSR activities on December 25. UBM India is India’s leading exhibition organizer that provides the industry with platforms that bring together buyers and sellers from around the world, through a portfolio of exhibitions, content led conferences & seminars. UBM India hosts over 25 large scale exhibitions and 40 conferences across the country every year; thereby enabling trade across multiple industry verticals.

August 2017 33


WORLD

WTM Africa 2018 to celebrate Women in Travel WH Desk

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n 2012, statistics released by business consultancy Prowess. org.uk, indicated that more than 126 million women entrepreneurs were starting or running both large and small businesses in 67 economies in 2012. Female entrepreneurship is also high on most governments’ agenda, and global advisory company McKinsey estimated that if women were fully contributing to enterprising, 12 trillion US Dollars could be added to global GDP.

Alessandra Alonso Founder Women in Travel

In addition, the World Bank has advised that the rate of female entrepreneurship is higher in Africa than in any other region of the world. With these strong indications that women entrepreneurs are on the rise, the WTM Africa team has announced the addition of the Women in Travel Meetup to its 2018 programme.

Women in Travel, established officially as a social enterprise in 2017 following years of successful events, aims to leverage the global travel and

tourism industry to provide women with the opportunity to fulfil their economic and individual potential through education, engagement and entrepreneurship. “Our vision is to provide communities in key regions (UK, Middle East, Africa and Latin America) with a sustainable livelihood by enabling women to become economically independent through entrepreneurship and a thriving career in the travel and tourism industry and in so doing, to become a recognised catalyst for women empowerment in the international travel and tourism sector,” says Alessandra Alonso, Founder of Women in Travel. The Women in travel Meetup at WTM Africa 2018 will consist of a half-day programme inclusive of panel debates, group mentoring sessions and the opportunity to network. “WTM Africa has always focused on the upliftment and growth of the travel sector, a powerful and vibrant industry that has long been a popular vocation for women. Combining our extensive network with Women in Travel is a natural progression set to empower female attendees from all over the continent, and we’re excited to add this to our already diverse programme,” says Chardonnay Marchesi, General Manager of African Travel Week. CRUISE

World Islamic Tourism Conference

RCI’s Navigator of the Seas offer authentic Indian cuisine

WH Desk

WH Desk

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slamic Tourism is increasingly becoming an important global trend, with a market of more than 50 Muslim countries with no less than 1.7 billion Muslims worldwide. About one-fifth or 350 million of Muslims live in non-Muslim majority countries such as India, China and the UK. Therefore, there is a need to develop more diverse and innovative strategies to tap the tremendous opportunities in attracting the Muslim traveller market. As reported by Thomson Reuters, the global Muslim travel market is expected to generate USD$243 Billion revenues by the year 2021. In order to better cater to the Muslim market, the inaugural World Islamic Tourism Conference seeks to focus on issues that will enhance tourism stakeholders’ understanding of the myriad opportunities ever-growing number of Muslim travellers. Featuring a list of renowned international speakers in the hospitality and tourism industry, the conference is an ideal platform to understand global developments in travel and tourism for the Muslim community, networking and in the creation of targeted tourism development plans, products and strategies. The conference will provide a truly dynamic mix of professional hands-on insight, current industry information and resources from world.

34 August 2017

TIRUN, the exclusive India representatives of Royal Caribbean International have come with a great news for Indian travellers. Being a nation of people who love their food, Indian travellers will now be able to enjoy authentic Indian cuisine from all over the country in Sabor Indian Cuisine, the premium restaurant in Royal Caribbean International’s pristine cruise ship Navigator of the Seas. Sabor, which originally featured a Mexican cuisine, now offers everything from Alleppey fish curry to Rogan Josh, mapping the length and breadth of India through its culinary delights! ‘Sabor’ will be available for 2017 European sailings only and can only be booked onboard. In recent months, the number of Indian guests on the Royal Caribbean sailings has increased exponentially. Furthermore, Indian travelers are particularly concerned about the food and their taste buds are accustomed to the complex, spice-rich flavour of their delicacies! These two factors together motivated RCI to bring a transformation in Sabor’s menu. Commenting on the decision, Ratna Chadha, Chief Executive, TIRUN said, “The number of Indian travelers onboard Royal Caribbean International has increased considerably. Indians are true food lovers, and it is always a delight to prepare, as well as indulge in a menu that comprises dishes reflecting the rich culinary heritage of India. Inspired by the flavors of the country, cuisine at Sabor has been kept as diverse as the region’s expansive culture.”


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TRENDS

Honeymoon Trends, With A Difference! As travel as become more of a necessity than a luxury, the definition of a honeymoon has also undergone quite a change. While it’s still a way for newlyweds to spend time with each other, the concepts of second honeymoons and babymoons have become quite a trend in India. WH Desk The Local Touch Travellers are no longer interested in just being simple observers. Our clients always expect an authentic experience each time, with local guides who know the culture inside-out to spending time getting immersed in the country’s culture. Wine tours, foodcations, walking tours, these have become more than just words, with honeymooners actively seeking out such experiences. Personalization: The little things really count Personalization doesn’t have to be a big deal. For instance, when it’s a couple on their honeymoon, the airhostess congratulating them or finding a little note on their pillow when they reach the hotel, can make all the difference to their vacation. There’s also an increasing demand for local and authentic experiences that allow traveler’s to enjoy a level of personalization, like an intimate safari experience that gives them a chance to experience it from close quarters. Self-Drive Holidays Self-drive holidays have seen an upsurge with today’s travellers wanting to explore more on their own, and they will just continue to gain traction as new-age voyagers are constantly looking for authentic experiences. With an adventurous and thrilling vibe to the idea of experiencing the trails firsthand, self-drive holidays are a hit with not just experienced travellers but also youngsters. The most beautiful and exotic getaways to trend in 2017 are Europe, New Zealand and UK that offer some breathtaking driveways. USA and Australia are expected to see a fair amount of tourists too. Unexpected pairings Travelers are seeking out unique and adventurous experiences, the crazier the better. As a result, they are combining destinations and

experiences that are very different from one another. For instance, a luxury camping experience with some polo lessons thrown in or a luxurious massage in the middle of a safari. Enjoy the Exotic Travelers in general, and especially younger travelers, are heading for more exotic places that can provide unique experiences. So whether it’s glam ping in a tree house or taking private polo lessons in the middle of a camping trip, today’s travelers are limited only by their imagination. The luxury angle Whether it’s a luxurious resort in Bali or sumptuous safari experience in Africa, honeymooners are sparing no expense for the kind of vacation they want. Viren Batra, CEO & Co Founder of nirvana excursion said, “A honeymoon is always a special journey, and as such, travelers are always looking for different experiences and moments that they can remember for the rest of their lives. That’s why; we always aim to give them unmatched experiences that they can always treasure, regardless of the requirements, preferences or budget.”

Frankfinn receives the Gold Award WH Desk

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rankfinn receives the Gold Award for ‘Best Higher Vocational Institute for Skill Development’ at the Assocham India Summit–Cum –Awards Ceremony on 9th August 2017. The Award was presented by Rajiv Pratap Rudy, Hon’ble Minister of Skill Development & Entrepreneurship, Govt. of India & Dr. Jaswant Singh Yadav, Hon’ble Minister of Labour, Skill, Employment & Entrepreneurship, Govt. of Rajasthan, Manish Kumar, MD & CEO, National Skill Development Corporation. The Award was instituted by the Assocham to acknowledge the companies who have demonstrated an outstanding commitment to the skills agenda in India - one of the most important challenges the country is facing today.

36 August 2017


August 2017 37


APPOINTMENT

Nihar Mehta Corporate HR Manager Sarovar Hotels

GaneshramIyer Rooms Division Manager Holiday Inn Mumbai International Airport

Sachin Didolkar Director of Business Development Conrad Pune

Sarovar Hotels announces the appointment of Nihar Mehta as Corporate HR Manager. Based out of Sarovar’s corporate office in Gurugram, Nihar will be looking after human resources and manage employee development policies and systems. Prior to joining Sarovar Hotels, Nihar had worked in Ravi Jaipuria Corporation as Manager – HR and has led the Human Resources Department for the Retail Division for J Mart brand of Ravi Jaipuria Corporation. He had also worked in the Human Resource Department of Varun Beverages Ltd.

Holiday Inn Mumbai International Airport, announced the appointment of GaneshramIyer as the Rooms Division Manager. With over 14 years of experience in the hospitality industry, Ganeshram has gained mastery over several aspects of the hospitality industry, ranging from rooms to front office, revenue projections to guest relations. Prior to joining Holiday Inn Mumbai International Airport, Ganeshram was associated with some of the most renowned brands in the industry including Hyatt, Le Royal Meridien, JW Marriott, Radisson White Sands Resort Goa, Taj Residency, and Hotel President Park.

Sachin comes with 12 years of experience in the hospitality industry, having worked with some of the most renowned hotels across the world such as Marriott International, Taj Hotels & Resorts, JumeirahHotels, Emirates Palace and Starwood Hotels & Resorts. Prior to joining Conrad Pune, Sachin was a part of the Sheraton Grande in Pune, and Le Meridian Mahabaleshwar as Complex Director of Sales and Marketing. Sachin is responsible for the overall sales and marketing including strategic management of key revenue streams of the hotel.

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In Focus

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‘I will leave no stone unturned to make IATO Convention a grand success’ says Ashok Panda, Minister for Tourism & Culture, Govt of Odisha P-23

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