information management
THE DIGITAL BACKBONE WHY STRATEGY AND SYSTEMS MUST ALIGN Chris Smith, ANZ alliance and partner manager, M-Files
INFORMATION MANAGEMENT SYSTEMS ARE THE DIGITAL BACKBONE OF MODERN GOVERNMENT ORGANISATIONS, DELIVERING SIGNIFICANT BENEFIT OVER LEGACY ENTERPRISE CONTENT MANAGEMENT SYSTEMS, THANKS TO AN AI LAYER.
14 | GOVTECH REVIEW Q1 2022
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t a high level, information management systems (IMS) help manage, store and access information as a collaborative single source of truth. The main purpose of an IMS is to support an organisation’s business needs by providing a platform that structures and stores data in a central, connected way. An IMS is a modern enterprise content management system that integrates an additional layer of artificial intelligence (AI) to assist with tasks such as organising data or performing predictive analytics on large volumes of data. This puts data in context for users, removing the frustration and delays that occur when information is hard to find.
THE LIMITATIONS OF LEGACY While legacy enterprise content management (ECM) systems are still in use in many government agencies and departments, a more modern IMS can deliver significant benefits around productivity, efficiency and cost savings. Importantly, a modern IMS can operate as an integrator of various ECM systems, letting agencies leverage existing investments while futureproofing the organisation. Many government organisations have found that legacy ECM solutions don’t fully resolve their data management issues and need to be upgraded often. This usually means new ECM systems are layered over the top of each other, creating unnecessary complexity and cost. Legacy ECM
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