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VOLUME 47 I No. 5 - 6 I BUSINESS BRIEFS

2016 MAY

-

JUNE

Jason Schneider, Director and Team Leader, CIBC Commercial Banking (Sponsor) and Entrepreneur of the Year Award Recipient Imad Najjar at the 26th Annual Business Excellence Awards, April 20, 2016. Photo by John Liviero, Sooters Photography

26th Annual Business Excellence Awards

Federal Budget 2016

Beyond Traditional Antivirus 1 I WINDSORESSEXCHAMBER.ORG


VOLUME 47 I No. 5 - 6 I BUSINESS BRIEFS VISIT THE CHAMBER ONLINE

Scan the QR barcode with your phone to visit the Windsor-Essex Regional Chamber online. Or check us out directly at www.windsoressexchamber.org Share your thoughts, comment on others, pictures and links, get in on the discussion with other Windsor Essex Regional Chamber fans.

CONTENTS

5 6-8 11 12-13 14

IN OUR COMMUNITY

Join the Official WERCC Facebook page at facebook.com/pages/Windsor-Essex-RegionalChamber-of-Commerce/125412597496221

EVENT PHOTOS Follow the latest WERCC news & updates at twitter.com/WERCofC

UPCOMING EVENTS

OUR MISSION

STAY CONNECTED

"Leading the business community for creating regional economic prosperity."

NEW MEMBERS

Windsor-Essex Regional Chamber of Commerce 2575 Ouellette Place, Windsor, Ontario N8X 1L9 Tel: 519-966-3696 Fax: 519-966-0603 Email: info@windsoressexchamber.org Website: www.windsoressexchamber.org

SPOTLIGHT

STAFF Matt Marchand, President & CEO

mmarchand@windsoressexchamber.org

ext. 222

Marianne Burke, Director of Events

mburke@windsoressexchamber.org

ext. 221

Concetta DiCesare-Cafueri, Finance & Office Administrator

cdicesarecafueri@windsoressexchamber.org ext. 227

Sherri Gowman, Director of Sales & Marketing

sgowman@windsoressexchamber.org

ext. 223

Caitlin Hildenbrand, Assistant to the Director of Sales & Marketing

childenbrand@windsoressexchamber.org

ext. 230

Barbara Malmberg, Event Coordinator

bmalmberg@windsoressexchamber.org

ext. 231

Lindsey Rivait, Communications Coordinator

lrivait@windsoressexchamber.org

ext. 228

Igor Siljanoski, Policy Manager

isiljanoski@windsoressexchamber.org

ext. 229

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ADVERTISING SALES email: adsales@windsoressexchamber.org The WERCC may choose to generate revenue from many discount programs and services being provided.


Letter from the President & Chair It has been a busy spring here at the Windsor-Essex Regional Chamber of Commerce, the leading voice of business in Windsor-Essex. In March, we partnered with the Ontario Chamber of Commerce (OCC) to outline an opportunity to bring real and meaningful change to Ontario’s health care system with a new report: Transformation through Value and Innovation: Revitalizing Health Care in Ontario. Expect more on healthcare over the next year. Later in March, we again partnered with the OCC to release our 2016 Pre-Budget Submission, highlighting key priorities the federal government must address in its upcoming budget—such as TPP, small business tax credit and skills gap.

MATT MARCHAND PRESIDENT & CEO

In April, the WERCC, along with other Chambers across Ontario, participated in a Queen’s Park Advocacy Day in Toronto where we met with senior government officials, leaders of the opposition and deputy ministers of industry to advocate on several Windsor-Essex region issues. You can read more on the President’s Blog at www.WindsorEssexChamber.org. We then teamed up once more with the OCC on a report entitled Passport to Prosperity: Ontario’s Priorities for Immigration Reform, which presents a series of recommendations designed to reduce Ontario’s costly skills gap and improve the labour outcomes of immigrants in the province. Stay tuned for one of our larger initiatives, Small Business: Too Big to Ignore, in partnership with the OCC and Chambers across the province. On April 20, we celebrated business excellence in Windsor-Essex at the 26th Annual Business Excellence Awards at Caesars Windsor! Congratulations to all finalists and award recipients! For more on this, please see page 10. Finally, we have lots of great events coming up, from networking and luncheons, to our golf tournament and Policy Forum. We’re ending the Chamber year with our Chamber Gala featuring Lifetime Achievement Award on June 24. We’re pleased to present the Lifetime Achievement Award to Peter Hrastovec for his business and community contributions to Windsor-Essex County.

Dr. Janice Forsyth CHAIR

Windsor-Essex Regional Chamber of Commerce 2015-2016 Board of Directors Dr. Janice Forsyth Chair** President Foresight Management Consulting Mr. Marty Beneteau Director Vice-President Editorial, Southwest Region, Postmedia Editor-in-Chief, The Windsor Star Mr. John T. Clark Treasurer** Partner Clarks LLP Mr. Adam Davis Vice Chair** President Next Dimension Mr. Irfan S. Daya Director Chair - Finance & Taxation Committee Vice President, Commercial Financial Services & Agriculture Royal Bank of Canada Mr. Steve Deneau Director Vice President - Business Development WFCU Credit Union Mr. David Diemer Director Chair - Environment & Energy Committee Associate Dillon Consulting Limited Mr. Romeo Girardi Director Executive Vice President Farrow Mr. Carl Hooper, CPA, CA Director Assurance and Business Collins Barrow Windsor LLP Mr. Jason Ilijanic Director Director, Commercial Services WFCU Credit Union

Mr. Scott Jenkins Director Director of Advertising Caesars Windsor Ms. Maureen Lucas Vice Chair** President Lucas Professional Search Group Mr. Rocco Lucente P Eng Director Chair - Transportation Committee Owner R Lucente Engineering Inc Mr. Jeffrey MacKinnon Chair Elect** Partner McTague Law Firm LLP Dr. Francine Schlosser Director Professor, Odette School of Business Director, Research and Interdisciplinary Learning, EPICentre University of Windsor Ms. Andrea Seguin Director District Manager Union Gas Limited Mr. Owen Stibbard Director Chair - Membership Committee Scientific Specialist Jamieson Natural Sources Vitamins Dr. Alfie Morgan Director Emeritus Non-Voting Professor Emeritus of Business Administration University of Windsor ** denotes member of executive committee

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Chamber News

Prioritize Ontario’s Economy in the Federal Budget The Windsor-Essex Regional Chamber of Commerce (WERCC) in partnership with the Ontario Chamber of Commerce (OCC) released its 2016 Federal Pre-Budget Submission, highlighting key priorities the federal government must address in its upcoming budget. This includes using TPP to drive a manufacturing and auto strategy, bridging the skills gap, keeping infrastructure commitments, fixing the broadband gap, address the current inequality in federal spending for economic development, eliminating Ontario’s federal fiscal gap and clarifying the small business tax credit. One of the key recommendations in the report is to use the discussion around the potential ratification of the TPP as an opportunity to develop a targeted and coherent intergovernmental strategy for Ontario’s manufacturing sector. “Only 41 percent of Ontario businesses believe that the TPP will have a positive impact on Canada. This is in part why the WERCC has called for the delay of the TPP parliamentary debate in Canada until after the U.S. federal election. If the TPP does get ratified, we want to have an automotive/ manufacturing strategy for Ontario,” said WERCC President & CEO Matt Marchand. In terms of skills mismatch, the report calls on the federal government to revisit the rules around the Labour Market Impact Assessment mechanism to ensure the program fills labour market gaps and the Temporary Foreign Workers Program. “We would also like to see an increase of employer

uptake of the Express Entry system,” Marchand added. It is estimated that the skills gap costs the Windsor-Essex region approximately $600 million per year. The Ontario Chamber Network is also calling on the federal government to address the province’s infrastructure deficits through targeted, tradeenabling investment in infrastructure projects that help Ontario firms do business and grow the economy. “The entire Chamber Network has been active in supporting the Gordie Howe International Bridge and will continue to do so,” said Marchand. Broadband access and quality is not just a rural or remote issue – suburban companies report similar issues with connectivity, and 30 percent of all businesses say that telecommunications is a critical infrastructure need in their region. “The WERCC would like to see broadband infrastructure, something that Warden Tom Bain of Essex County has been advocating for through SWIFT (Southwestern Integrated Fibre Technology), be realized sooner rather than later as it plays a vital role in economic development for our colleagues in the county,” said Marchand. For more information, and to read the full report, visit www.windsoressexchamber.org.

Ontario’s Skills Gaps Worsening: Windsor-Essex Regional Chamber Report Points to Immigration Reform as Part of the Solution The Windsor-Essex Regional Chamber of Commerce (WERCC) in partnership with the Ontario Chamber of Commerce (OCC) released a report, Passport to Prosperity: Ontario’s Priorities for Immigration Reform, which presents a series of recommendations designed to reduce Ontario’s costly skills gap and improve the labour outcomes of immigrants in the province. According to a 2016 OCC membership survey, the skills gap in Ontario is worsening. In fact, the survey found that 39 percent of employers experienced difficulty filling a job opening over the last 12 to 18 months because they could not find someone with the right qualifications. This represents a 9 percent increase from 2014 survey data on the same question. “Addressing the skills gap has been a key priority of our membership over the past number of years,” said Matt Marchand, President & CEO, WERCC. “We recognize that there is a good opportunity for employers and government to work together to ensure that our province’s employers have access to the best and the brightest talent in the world and, similarly, that new market entrants in Ontario have access to opportunities that align with their unique skillsets.” The Conference Board of Canada estimates that the skills gap costs the Ontario economy up to $24.3 billion in foregone GDP, or approximately $600 million in the Windsor-Essex region, and $3.7 billion in provincial tax revenues annually. Demographic trends suggest that over the next 25

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years, immigration will be a main source of future labour market growth. It is critical that Ontario continues to attract and retain highly-skilled immigrants to meet our labour market needs. At the same time, the evidence suggests that Ontario can do a better job of leveraging the skills and global connections of new Ontarians. Immigrants to Ontario experience poor labour market outcomes relative to their Canadian-born peers. Only 57 percent of recently arrived, post-secondary educated immigrants to Ontario are actually working in high-skill jobs. To improve the labour market outcomes of immigrants and to ensure that Ontario businesses are able to effectively leverage the talents and global connections of its workforce, the WERCC recommends that the Government of Canada take action in accordance to the following three priority areas: 1. Remove the Labour Market Impact Assessment (LMIA) requirement from the Express Entry system and increase awareness of the Express Entry system 2. Prioritize the attraction and retention of international students; and 3. Improve the coordination of labour market integration and settlement services. For more information and to read the full report visit www.windsoressexchamber.org.


In Our Community AlphaKOR Group celebrated 21 years in business on February 25, 2016. With a team of 42 AlphaKORians, they proudly serve their clientele located all over the world from right here in the Windsor-Essex Region!

Congratulations to Caesars Windsor who was presented with “Best Hotel” and “Best Concert Venue” in Windsor-Essex by Tourism Windsor Essex Pelee Island (TWEPI) during their first Best of Windsor-Essex Awards held on February 17.

Congratulations to Chartwell Retirement Residences on their National Spring Open House which took place April 24! For more information visit www. chartwell.com.

Essex Energy Corporation is pleased to announce a partnership with SunEdison Inc. to develop a unique energy project in Southwestern Ontario. In December 2015, Ontario’s Independent Electricity System Operator (IESO), who manages the power across the province’s electricity transmission system, signed a 10-year agreement with SunEdison to develop 5 megawatts of grid-tied battery storage. Essex Energy is hosting 3 megawatts of those batteries through an affiliate on its properties in Southwestern Ontario. These large scale batteries will discharge power to the grid when called upon to do so by the IESO. For more information email sray@essexenergy.ca.

Congratulations to Farrow for being named one of Canada’s Best Managed Companies for the seventh consecutive year, making it a 2015 Platinum Club winner. For further information, contact Randy Motley, President, Farrow, randy.motley@farrow.com.

Congratulations to Habitat for Humanity WindsorEssex (HFHWE) on the Grand Opening of the South Essex ReStore at 1 Iroquois Rd., Unit 2, Leamington. This location houses the ReStore and South Essex administrative offices. Additionally, HFHWE will break ground on a Leamington Build Project in September 2016 and a Kingsville Build Project in September 2017. For more information contact Pamela Breault, Operations Manager, HFHWE at pbreault@habitatwindsor.org.

The Multicultural Council of Windsor Essex County announced Marty Komsa as recipient of the Harmony Award and Vince and Olivia Rosati as recipients of the Champion Award. Congratulations award recipients!

Scotiabank donated $10,000 to The Multicultural Council of Windsor and Essex County for Syrian refugee resettlement efforts in Windsor. This donation is part of Scotiabank’s efforts to support government identified resettlement programs in 36 communities across Canada. For more information contact Elaine Genyn, Windsor Community Manager, Scotiabank at elaine.genyn@scotiabank.com.

U-Haul Company (Canada) Ltd. is pleased to announce that Dollar Saving Plus has signed on as a U-Haul neighbourhood dealer to serve Windsor. Dollar Saving Plus at 2515 Dougall Ave., Unit 1A offers U-Haul trucks, towing equipment, support rental items and in-store pick-up for boxes. Reserve U-Haul products at this dealer location by calling (226) 315-1961.

Congratulations to Gold Circle Member, WFCU Credit Union on the recent addition to their Commercial Services Team. Chamber Director Jason ilijanic has been appointed to the new role of Director, Commercial Services. Over the past year, WFCU has introduced a number of new products and services, enhancing the business and personal financial needs of their members. Congratulations to WFCU and Jason on your continued success.

Effective January 25, the Leamington office of the Windsor-Essex Children’s Aid Society re-located to the Central 33 Building at 33 Princess St., Suite 505 in Uptown Leamington. This enables the Society to expand its footprint in terms of providing state of the art facilities to better serve the needs of children, youth and families of Essex County. The Children’s Aid Society is the first tenant to come aboard in this exciting new collaboration with a number of key community partners. Following will be the City of Windsor’s Employment and Social Services/Ontario Works team, the Windsor-Essex County Health Unit, Community Living Essex County and Children First.

The 2015 Grow On campaign, administered by the Windsor Essex County Cancer Centre Foundation, raised $219,545 in support of local prostate cancer patients and their treatment. The Windsor Essex County Cancer Centre thanks all of the donors who supported the campaign’s success as well as campaign sponsors Lisa and Brian Schwab, WFCU Credit Union, and Pendopharm.

The Workforce WindsorEssex offices have moved to 880 N. Service Rd. Unit 201. For more information visit www.workforcewindsoressex.com.

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EVENT PHOTOS Wake Up Windsor Essex

Sponsored by: Sears Home Store

9th Annual Warden's Luncheon Featuring Essex County Warden Tom Bain

Photos by Snapd Windsor

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Photos by Snapd Windsor

Regional After Business Tradeshow 2016 @ Caesars Windsor

Fraud & Cybercrime Lunch & Learn

Sponsored by: KPMG LLP

Sponsored by:

Photos by Snapd Windsor

Sponsored by:

Photos by Snapd Windsor


Congratulations to the 2016 nominees and winners.

LEAD GENERATION WEBSIT E VISITS

INCREASED SALES

Business Excellence Awards Celebrating Outstanding Achievement

BRAN

D AW

AREN

ESS

Helping businesses connect all the pieces in more ways than ever before. For more information, visit postmedia.com/advertise or contact us at 1-888-332-3258.

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BUSINESS EXCELLENCE AWARDS PHOTOS

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BUSINESS EXCELLENCE AWARDS

PRESENTING SPONSOR The 26th Annual Business Excellence Awards, our largest event of the year, took place on April 20, 2016 and saw Caesars Windsor transformed into a magical venue. The night brought together business, government and industry leaders to celebrate business excellence in our region, drawing in over 1,000 Chamber members and guests for a sold-out evening of excellence. This event even took off online with our official hashtag, #ExcellenceWE, trending in Detroit! The Business Excellence Awards allows the entire community to celebrate the achievements of our distinguished lineup of Windsor-Essex businesses, professionals and entrepreneurs.

EXCLUSIVE BROADCAST SPONSOR

PLATINUM SPONSOR

RECEPTION SPONSOR

AWARD SPONSORS

This year a new award category was presented: Pillars of our Community. This award recognizes a registered not-for-profit organization, philanthropic organization, or person that has made an outstanding contribution to the social, cultural or economic well-being of the Greater Windsor-Essex Area. We celebrated finalists and award recipients in the following categories: Small Company of the Year, Mid-Size Company of the Year, Large Company of the Year, International Business Award, New Business of the Year, Professional of the Year, Entrepreneur of the Year, Young Professional of the Year, and Tourism & Hospitality Award. We also celebrated the ATHENA and Believe Windsor Essex Award recipients. To view more event photos and to watch videos from the 26th Annual Business Excellence Awards, visit www.windsoressexchamber.org.

DINNER & EVENT SPONSORS

WINE SPONSORS

EVENT SUPPORTERS

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26th Annual Business Excellence Awards Believe Windsor Essex Award – Cypher Systems Group Marty Komsa, President & CEO, WFCU Credit Union (Sponsor) and Award Recipients John Savage, Brian Schwab, and Stephen Savage.

Young Professional of the Year – Jennifer Charron Tania Goodine, EVP

Recipients & Presenters

Pillars of our Community Award – United Way/ Centraide Windsor-Essex County Sean Sutton, Utility Services Manager – Windsor Central, Union Gas Limited (Sponsor) and Award Recipient Lorraine Goddard, Executive Director, United Way/Centraide WindsorEssex County.

International Business Award – Papp Plastics & Distributing Ltd.

Engagement, Libro Credit Union (Sponsor) and Award Recipient Jennifer Charron. (Director Recruitment Services, Lucas Professional Search Group)

Award Recipient Michael Papp, Co-owner, Papp Plastics & Distributing Ltd., Linda Davis, VP Finance, Next Dimension Inc. (Sponsor) and Award Recipient George Papp, Co-owner, Papp Plastics & Distributing Ltd.

Mid-Size Company of the Year – Electrozad Supply Company Limited

Professional of the Year – Dr. Fouad Tayfour

Award Recipients Dave Taylor, William C. Smith, President & John Jenner, VP Finance and Irfan Daya, Vice President, Commercial Banking, RBC Royal Bank (Sponsor).

Tourism & Hospitality Award – Rochester Place Golf Club and Resort

Robert Rumfeldt, District Vice President Commercial Banking, TD Bank Group (Sponsor) and Award Recipient Dr. Fouad Tayfour.

(Medical Director, Windsor Laser Eye Institute Inc.) New Business of the Year – Devine Personnel Inc.

Award Recipient Paul St. Pierre, President, Rochester Place Golf Club and Resort and Scott Fischburg, Director, Resort & Hotel Sales, Caesars (Sponsor).

Award Recipients Grant Molyneux, Vice President, Devine Personnel Inc. and Kyle Devine, President, Devine Personnel Inc. and Sabrina DeMarco, Executive Director Small Business Centre of the WindsorEssex Economic Development Corporation (Sponsor).

Large Company of the Year Award – CenterLine (Windsor) Limited

ATHENA Award – Shelley Fellows

Jennifer Mallen, Vice President, Commercial Banking, BMO Bank of Montreal (Sponsor) and Award Recipient Michael Beneteau, CEO, CenterLine (Windsor) Limited.

Small Company of the Year – Hawkins & Co. Accounting Professional Corp. Jennifer Wells, Vice President of Family Service, Families First (Sponsor) and Award Recipients Allison Hawkins, Partner, and Julian Hawkins, President, Hawkins & Co. Accounting Professionals Corp.

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Richard LePage, Senior Manager - Client Service Operations, Bell Business Markets (Sponsor) and Award Recipient Shelley Fellows.

(VP Operations & Co-owner, Radix Inc.) Entrepreneur of the Year – Imad Najjar Jason Schneider, Director and Team Leader, CIBC Commercial Banking (Sponsor) and Award Recipient Imad Najjar.

(General Manager, Mazaar Corp. & Rocky Motors)


UPCOMING EVENTS

Policy & Solutions Forum

Presented by the University of Windsor, St. Clair College & Unifor

Wednesday, May 11, 2016

8:00 a.m. – 1:00 p.m. This forum will focus specifically on giving Minister Brad Duguid and newly appointed Auto Advisor Ray Tanguay advice from global executives in the auto sector, senior labour and business leaders as well as academia to maintain and build Ontario’s largest industry and export driver. Session 1 - Auto Sector’s Importance to Ontario and Canada Session 2 - Ideas for the Canadian/Ontario Auto Advisor - Ray Tanguay Session 3 - Business and Labour Sponsored by Windsor-Essex Development Corporation, Windsor Star, Workforce WindsorEssex, GS Global Solutions

After Business @ The Windsor Riverside Keg Steakhouse & Bar Thursday, May 12th, 2016

5:00 p.m. – 7:00 p.m. The Riverside Keg (One Riverside Dr. W.) Sponsored by Blackburn Radio, snapd Windsor Only 100 registrations available. Register Online Today!

80th Annual Golf Tournament

Presented by WFCU Credit Union Monday, June 20, 2016 11:00 a.m. – 8:00 p.m. Essex Golf & Country Club (7555 Matchette Rd.) Sponsored by GK Services, Johnson, RBC, AM800 CKLW

Chamber Gala 2016

June After Business

@ Silver Tee Golf & Virtual Gaming Centre Thursday, June 9, 2016 5:00 p.m. – 7:00 p.m Silver Tee Golf & Virtual Gaming Centre (1360 Highway #3, Oldcastle) Limited Exhibit Space Available Sponsored by Shots & Slices, Blackburn Radio, SNAPD Windsor

Featuring Lifetime Achievement Award Recipient Peter Hrastovec Friday, June 24, 2016 6:00 p.m. – 11:00 p.m. St. Clair Centre for the Arts Sponsored by WFCU Credit Union

For upcoming events and to register online visit www.windsoressexchamber.org 11 I WINDSORESSEXCHAMBER.ORG


MEET YOUR NEW FELLOW MEMBERS COMMUNITY BUILDER

Absolute Comfort Control Services Heating & Cooling Contractors, HVAC, Burner & Boiler Controls, HVAC/R Solutions Bryan Hazzard, Owner 4080 North Service Rd., Unit #2 Windsor, ON N8W 5X2 Phone: (519) 252-2699 Fax:(519) 252-2694 bryan@areyoucomfortable.com www.areyoucomfortable.com

Dynamic Development Systems Technology Corporation Security Defence Technology Farhan Rafique, Director 220 Gage Ave. North Hamilton, ON L8L 7A5 Phone: (416) 939-9646 Fax:(905) 544-7872 info@ddst.ca www.ddst.ca

Gail's Flowers and Event Decor Wedding & Event Decor Karen Siegner, Owner The Artisans Gifting Company 376 Elmstead Road Gift Baskets Lakeshore, ON N8N 2L9 Denise Bellaire, Owner Phone: (519) 739-6002 Phone: (519) 919-5354 info@theartisansgiftingcompany.com gailsflowes@bell.net www.theartisansgiftingcompany.com www.gailsflowersandeventdecor.ca Chartwell Oak Park Lasalle Retirement Residence Retirement Homes Mike Fulmer, General Manager 3955 Thirteenth St. LaSalle, ON N9H 2S7 Phone: (226) 526-9692 www.chartwell.com Chartwell Royal Marquis Retirement Residence Retirement Homes Anne Marie Millette, General Manager 590 Grand Marais Rd. E. Windsor, ON N8X 3H4 Phone: (226) 526-9694 info@chartwellreit.ca www.chartwell.com

The Iraqi Canadian Group Organization Associations & Organizations Khassan Saka, Executive Director 397 Wyandotte St. W. Windsor, ON N9A 5X3 Phone: (519) 254-2000 icgo.canada@outlook.com Lucy Jeffrey LegalShield Independent Associate Legal Services Lucy Jeffrey, Director #112 - 501 Wilkins Street London, ON N6C 5G2 lucy@lucyjeffrey.ca www. lucyjeffrey.ca

FEBRUARY 2016 / MARCH 2016

Other Place Catering Caterers Darren Trinca, President/Owner 1395 Walker Road Windsor, ON N8Y 2N9 Phone: (519) 969-6011 darrentrinca@otherplacecatering.com www.otherplacecatering.com reFine Fitness Studio Fitness Centres & Health Clubs Mike Bates, Owner 1623 Wyandotte St. E Windsor, ON N8Y 1C8 Phone: (519) 253-9400 Fax:(519) 253-4200 mike@refinefitness.ca www.refinefitness.ca Mr. Dick Rivard Personal Memberships (519) 257-7060 richardjrivard@aol.com Senyka Delivery Solutions Courier Services Jeff Meloche, Owner P.O. Box 32029 Riverside PO Windsor, ON N8S 1S0 Phone: (519) 980-7713 senykadelivery@gmail.com www.senykadeliverysolutions.com Smartex Products (Canada) Ltd. Screenprinting & Embroidery Wallace Lee, Marketer 1290 Crawford Avenue Windsor, ON N8X 2A4 Phone: (519) 252-2400

smartex@on.aibn.com www.smartexcanada.net

COMMUNITY BUILDER

Witeck Solutions Digital Marketing, Promotional Marketing Materials, Web Design Usman Mughal, Director Strategy & Development 720 Ouellette Ave., Suite 112 Windsor, ON N9A 1C2 Phone: (647) 888-4448 info@wintellectgroup.com www.witeck.ca The Walkerville Tavern Restaurants Cara Kennedy, Owner 1850 Wyandotte Street East Windsor, ON N8Y 1E3 Phone: (519) 252-9661 walkervilletavernwindsor@gmail.com www.thewalkervilletavern.com

COMMUNITY BUILDER Wolfhead Distillery Distillers/Bottlers, Events Tom Manherz, President 7781 Howard Ave. Amherstburg, ON N0R 1J0 Phone: (519) 726-1111 Fax:(519) 726-7368 info@drinkwolfhead.com www.drinkwolfhead.com

DO YOU HAVE OUR LOGO ON YOUR WEBSITE? Let our community know that you are a trusted resource.

WANT TO LEARN MORE ABOUT HOW WE ASSIST OUR MEMBERS IN ACHIEVING THEIR FINANCIAL GOALS THROUGH MARKETING INITIATIVES? KNOW SOMEONE INTERESTED IN JOINING THE CHAMBER? Contact Sherri Gowman, Director of Sales & Marketing, to consider membership with us and to learn about potential savings in conjunction with our programs. sgowman@windsoressexchamber.org or (519) 966.3696 ext. 223. WANT TO KNOW MORE ABOUT THE CHAMBER’S AFFINITY PROGRAMS AND OTHER MEMBER BENEFITS? Visit us at www.windsoressexchamber.org and click on Membership then Benefits. We are here to assist you with your membership! Contact Caitlin Hildenbrand, Assistant to the Director of Sales & Marketing, at childenbrand@windsoressexchamber.org or (519) 966.3696 ext. 230. Please note, the members listed are only for the months indicated. For a full Membership Directory please visit www.windsoressexchamber.org or for a personal copy contact Caitlin. 12 I WINDSORESSEXCHAMBER.ORG


STAY CONNECTED WITH YOUR MEMBERSHIP Active Body Physical Therapy Active Janitorial Albamor Construction and Engineering Ltd. Allegra Marketing - Print - Mail Alzheimer Society of Windsor and Essex County Andrew Tepperman Arrow Mailing Associations of Realtors, Windsor Essex County Bank of Montreal – Howard Ave. Bank of Montreal – Ouellette Ave. Bartlet & Richardes Bergeron Art & Frame Shop BMO Private Banking Brave Control Solutions Inc Canada Salvage Company (Windsor) Limited Canada South Festival Network Canadian Blood Services Canadian Executive Search Group Inc. Canadian Mental Health Association Canadian Resource Distribution - a division of White Hackle Enterprises Inc. Canadian Salt Company Limited, Windsor Facility Cannon Automotive Solutions CareerStreams Centerline (Windsor) Ltd. CF Greenhouses Windsor Essex Children's Aid Society Colonial Tool Group Inc. Coulter's Furniture D J Galvanizing Dan Kane Chevrolet Buick GMC Cadillac Ltd. Deloitte. Devonshire Mall Limited, HOOPP Realty Inc. Dillon Consulting Limited

Downtown Windsor Business Improvement Association Dr. Riaz Oozeer Dragun Corporation Electromac Tool Electrozad Supply Company Limited Empire Communications Inc. Farrow FASTSIGNS FCA Canada Inc. Festival Tent & Party Rentals Inc. Freedom 55 Financial Freeds of Windsor Gauthier Roofing and Siding Generator Design Geo. T. White Co. Ltd. Glos Associates Inc. Great Lakes Safety Products Inc. Green Sun Rising HCA Mindbox Marketing Communications Heavenly Rest Family of Catholic Cemeteries Heavy Construction Association of Windsor Herby Curby Hi Neighbor Floor Covering Company Limited Holland Cleaning Solutions Ltd. Hospice of Windsor and Essex County Inc. HSBC Bank Canada Hyatt Lassaline LLP Chartered Professional Accountants I X L Cleaners (1969) Ltd. Impact Staffing Inc. International Entertainment Network Inc. J.L. Whiston Financial Services Limited JEV Marketing & Communications K & S Windsor Salt Ltd. K Scrap Resources Ltd.

Returning Members February 2016 / March 2016

Kamsel Leasing Inc. KeenTec NA Inc. King Materials Handling Ltd. Knapp Ford Sales & Leasing KPMG LLP Laval Tool & Mould Ltd. Livingston International Inc. Marcel's Collision Inc. Mazaar Restaurant McTague Law Firm LLP Merchants Paper Co. Windsor Ltd. Merwin & Associates Monarch Basics Mousseau DeLuca McPherson Prince LLP National Bank of Canada National Bank of Canada Commercial Banking Centre National Bank Financial Group Netmon Inc Next Dimension Inc. Ojibway Transportation Inc. Parrline Electrical Wholesale Pathway to Potential PBL Benefits Limited PBL Insurance Limited Post Packaging of Windsor Inc. Progressive Waste Solutions Prominent Plastics Products LTD. R Lucente Engineering Inc Renaud Partners, LLP Riverview Steel Co. Ltd. Rocky Motors Inc. Rosati Group Roth Mosey & Partners LLP The Salvation Army Scotiabank – Ouellette Ave.

Scotiabank – Ottawa St. Sears Home Store Shibley Righton LLP Southern Mechanical Contractors Limited St. Clair College of Applied Arts & Technology St. Clair College Self Employment Assistance Centre St. Clair Residence & Conference Centre Target Building Materials Ltd. The Shoreview at Riverside Tourism Windsor Essex Pelee Island The Town of LaSalle Unemployed Help Centre Union Gas Limited Unique Communications Inc. United Truck Rentals United Way/Centraide Windsor-Essex County Verhaegen Stubberfield Hartley Brewer Bezaire Inc. Victoria Steel Corporation WEtech Alliance Winclare Management Services Inc. Windsor-Essex Active Retirement Community Initiative Windsor Benefit Plans Inc. Windsor Detroit Tunnel Duty Free Shop Inc. Windsor Essex Brokerage for Personal Supports Windsor Family Credit Union (WFCU) Windsor Port Authority Windsor Regional Hospital Foundation Wolverine Freight System Wolverine Warehousing & Distribution WPCI – Bell Mobility Your Quick Gateway (Windsor) Inc. Zalev Brothers Co.

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Spotlight On Our Members Pillar Member

Community Builder

Libro

EasyInsure

Libro Credit Union is a financial institution focused on growing prosperity in southwestern Ontario, with 31 branches in 25 communities across the region. Reflecting the diversity of each community it serves, Libro branches have locally elected Branch Councils that provide feedback on product and service offerings, represent the area’s interests at the Annual Meeting, and direct Libro’s community investments.

From the first online property and casualty brokerage startup in 2007 to one of the most successful national insurance brokerages a few short years later, EasyInsure is a true local success story.

With eight branches located throughout Essex-Kent, Libro is committed to providing outstanding financial services to individuals, farms and businesses; to supporting the local community; and to putting Libro Owners and their success first. The 2015 Libro Prosperity Fund saw $500,000 invested in initiatives focused on growing prosperity in southwestern Ontario, with eight local projects totaling $73,500. Along with a robust Sponsorships and Donations program, Libro annually awards students 17-25 with funds to facilitate post-secondary education (20 $3,000 awards in 2016).

One of the key drivers to EasyInsure’s rapid growth is their innovative technology platform. As a personal or business customer, EasyInsure offers both efficiency in buying your insurance coverage, and the ability to shop and manage your policies at your convenience.

A proud long-term partner with the Windsor-Essex Regional Chamber of Commerce, Libro supports the Business Excellence Awards and the annual Warden’s Luncheon, which bring the leaders of our community together to engage, collaborate and discuss the future of our great region. Libro’s focus is on growing prosperity by transforming banking and inspiring people to achieve what prosperity means to them. For our entire region to be prosperous we all have a place at the table to find solutions to the challenges and celebrate mutual wins.

EasyInsure is a full service insurance brokerage, offering life, health, home, auto, commercial and extended warranty insurance. Representing most of the leading insurers, EasyInsure has the breadth of product choice to satisfy every client’s needs.

Perhaps the most compelling differentiator for Windsor-Essex Regional Chamber of Commerce customers is the specialty products that EasyInsure creates to meet the specific needs of our members. One stop shopping for all insurance products, with national reach, but local roots. For more information, visit www.easyinsure.ca.

Visit www.libro.ca for details on Libro’s community investment programs, to find a financial Coach or to learn more about Libro Credit Union. Congratulations to our WERCofC Legacy Member: Caboto Club Celebrating over 60 years of Windsor-Essex community partnership!

Members Only Savings Programs: As a member of the Windsor-Essex Regional Chamber of Commerce, you have access to numerous resources designed to advance the success of your business and provide you with exclusive benefits. For complete information visit us at www.windsoressexchamber.org/membership/membership-benefits/. Employee and business owner HEALTH CARE BENEFITS with our: CHAMBERS OF COMMERCE GROUP INSURANCE The Chamber offers access to Canada’s #1 group insurance plan – the Chambers Plan. The Plan operates as a non-profit and it is known for stable, pooled, competitive rates for firms from 1 to 100 employees. As well as health and dental coverage, you can customize your plan by selecting from a list of available benefits. Some of the Chambers Plan benefits, like Best Doctors and Business Assistance Services, are even included at no cost. HOME & AUTO INSURANCE With origins dating back to 1880, Johnson Inc. is one of the oldest and most respected providers of insurance and benefits in Canada. Today, the company is part of the global RSA group, with employees across the country dedicated to serving you better. Members who qualify for the PS Plan get

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preferred rates, and access to a wide range of products and services. You receive personalized and convenient service. Highlights of the PS Plan include: 24-hour service, online access to your insurance coverage details, and interest-free monthly payments. You may also get extras on home and auto insurance. Contact www.johnson.ca/wercc or call toll free 1-800-5630677. Remember to identify yourself as a member of the Windsor-Essex Regional Chamber of Commerce! OFFICE SUPPLY PROGRAM With our Office Max/Grand & Toy Office Supply Program, members save significantly on over 7,000 instock office supplies for next day delivery. Get the products you need, and the choices you want– for the best value. Your representative will review your preferred products to maximize your savings and develop an exclusive savings program based on your needs.

PAYMENT PROCESSING SAVINGS WITH FIRST DATA MERCHANT SERVICES First Data, a leader in the electronic payment processing industry, brings you exclusive benefits to help grow your business. Together we are ready to help you with preferred pricing and products tailored to suit your needs. See the savings: Visa 1.49%, MasterCard 1.49% and Debit $0.05/Transaction (standard discount rates – additional processing fees may apply). UPS SERVICES! Chamber members, take advantage of the UPS Members Benefit Program and save on a variety of UPS services! You’ll receive 30% off small package shipments within Canada, to the U.S. and to worldwide destinations, 25% off imports into Canada, discounts starting at 75% off freight shipments, and more. To get started today, visit www.membersbenefitprogram.com/WindsorCC or call 1-800-MEMBERS (1-800-636-2377).


Why traditional antivirus isn’t enough anymore— and how to think beyond it. In 2013, Chinese hackers conducted a four-month cyberattack on the New York Times. Despite having an antivirus system on its network, the newspaper missed 44 out of the 45 pieces of custom malware installed by the attackers. Here we are in 2016, and the incidents of security breaches are steadily on the rise for companies and organizations large and small. CNN Money estimates that nearly 1 million new malware are issued every day, and cybercriminals are becoming more sophisticated and cagier than ever. What was true three years ago is even truer today: While antivirus technology is still an important basic precaution, it’s just that—basic protection. It’s simply not sufficient to prevent hackers from infiltrating your network.

When an attack happens, you need to be ready. If you’re concerned about the growing incidence of cybercrime and the security of your IT infrastructure, you should strongly consider advanced malware protection (AMP) like the solutions offered by Cisco. Built on a wealth of real-time threat intelligence and dynamic malware analytics, Cisco AMP is designed to protect your IT infrastructure (Windows operating systems, Macs, Linux, mobile devices and virtual environments) at all times—before, during and after an attack. •

Before an attack, Cisco AMP uses the best global threat intelligence to strengthen your defenses.

During an attack, AMP uses this threat intelligence and file analysis technology to block malware that’s trying to infiltrate your IT environment.

After an attack, AMP monitors all files and network activity to catch malware that may have evaded initial detection and provides the visibility and control to rapidly remediate it.

So what exactly are the limitations? Traditional antivirus technology, which consists of a firewall, file scanner and removal tools, is designed for blacklisting—identifying bad files and known malware and stopping them. However, this technology is not designed to address the customized malware that accounts for most data breaches nowadays. Sophisticated hackers, like those that infiltrated the New York Times network, wrote new exploit code that no antivirus product had seen before. Social media and cloud complicate security matters. Even if antivirus software could detect and deter every virus, individuals and companies still would remain vulnerable to the growing number of attacks targeting social media accounts, cloud services and mobile devices. These attacks often involve cybercriminals hijacking a social media profile in order to send out spam advertisements or links to dangerous websites—and the actions are often carried out entirely on a web browser, not by viruses installed on a computer. With cloud computing, the data stored in the cloud resides outside the protection of a company’s antivirus software.

WHMIS 2015: 4 top training questions from employers Canada’s Workplace Hazardous Materials Information System (WHMIS) changed on February 11, 2015 to align with the Globally Harmonized System of Classification and Labelling of Chemicals (GHS). This new WHMIS is called WHMIS 2015 and the original version is now referred to as WHMIS 1988. 1. When does WHMIS 2015 start for workplaces? Implementation has already begun. Part of the confusion around the start time has to do with the way occupational health and safety (OH&S) laws work in Canada: •

Health Canada is responsible for WHMIS 2015 laws that spell out supplier requirements for classification, labels and data sheets for hazardous products in the workplace. These laws came into force in February 2015 and include a multi-year transition period.

WHMIS laws pertaining to employer responsibilities and WHMIS education and training for workers - fall under federal/provincial/territorial OH&S legislation. Some jurisdictions have already updated their laws; others are in transition. The goal is to have all of the OH&S legislation updated by the end of 2016.

2. Which WHMIS system should I train on now? Some workplaces think they have until 2018 to start WHMIS 2015 education and training. Workers actually need to be educated and trained before they use a hazardous product with a WHMIS 2015 label and Safety Data Sheets (SDSs).

Cisco AMP is reactive and proactive. It not only prevents security breaches from happening, but it also rapidly detects, contains and remediates threats if they evade front-line defenses—cost effectively and without interfering with the efficiency of your operation. Thanks to ongoing intelligence 24/7, Cisco AMP gives you the benefit of 1.1 million incoming malware samples per day from 1.6 million global sensors. These samples are analyzed against more than 400 behavioral indicators to help the Cisco security team prioritize responses. You have experts working behind the scenes to help ensure the security of your IT infrastructure. Ready to take the next step? If this sounds like the kind of cyber protection you’re looking for, let’s talk. As the old adage goes, an ounce of prevention is worth a pound of cure. Adam Davis, President, Next Dimension, adavis@nextdimensioninc.com •

The hazards of the product(s) they work with

How to protect themselves from those hazards

What to do in case of an emergency

Where to find more information about hazardous products

If conditions at the workplace change or if new information about a hazardous product becomes available, review the content of your WHMIS education and training program. In some jurisdictions, an annual WHMIS program review is required. This review does not necessarily mean that re-training is required. 4. What else do I need to do for WHMIS 2015? During the transition, you may receive hazardous products that comply with WHMIS 1988 or WHMIS 2015. Suppliers have the option of converting their products to WHMIS 2015 at the product level. Suppliers who are manufacturers or importers have until May 31, 2017 to convert to WHMIS 2015. Distributors have until May 31, 2018. For a smooth transition: •

Update your inventory of hazardous products and safely dispose of those you no longer need

Keep track of those products complying with WHMIS 1988 and those converted to WHMIS 2015.

Review the new WHMIS 2015 SDSs to see if any different hazard and/or control information is listed. If there are changes, then educate and train your employees on the new hazards and review your hazard control and emergency response procedures and update if required

Most employers have until November 30, 2018 to use up or phase out products that comply with WHMIS 1988. Note: there are some variations on this end of transition date (e.g., in federal OH&S jurisdictions).

In addition, as long as there are products with WHMIS 1988 labels and Material Safety Data Sheet (MSDS)s in your workplace, workers will need to understand WHMIS 1988. Any new workers will need training on both systems. Once your workplace no longer has products with WHMIS 1988 labels, you will no longer need to train on WHMIS 1988. 3. What are the requirements for WHMIS education and training? WHMIS training refers to the site- and job-specific information that covers your workplace's procedures for storage, handling, safe use, disposal, emergencies, and spills. After completing WHMIS education and training, workers should understand:

Jessie Callaghan is Senior Technical Specialist Chemical, Canadian Centre for Occupational Health and Safety. CCOHS, Canada's national resource for the advancement of workplace health and safety.

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With the success of the Gold Circle Program, the Windsor-Essex Regional Chamber of Commerce is excited to announce that we are launching additional opportunities to partner with us in an even greater way. The following are the early adopters of our innovative new marketing opportunity:

To learn more about our new customized Membership Programs and discover how we assist you in achieving your goals, please contact: Sherri Gowman at sgowman@windsoressexchamber.org.

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Business Briefs - May/June 2016  

Members keep abreast of what is going on in the business community with the Business Briefs—a viable business-to-business forum for Chamber...

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