Page 1

JULY AUG2014 VOLUME 45 | No. 07 - 08 | bUSINESS brIEfS WINdSOr-ESSEx ChaMbEr WINS OCC aWardS

Cole Cacciavillani (Cf Group), frank Ingratta, Matt Marchand at the Policy & Solutions forum.





WErCC | VOLUME 45 | No. 07- 08 | MarCh aPrIL 2014














OUr MISSION “Leading the business community for creating regional economic prosperity.” Windsor-Essex regional Chamber of Commerce 2575 Ouellette Place, Windsor, Ontario N8x 1L9 Tel: (519) 966-3696 fax: (519) 966-0603 Email: Website:


matt marchand, President & Ceo Holly Connelly, assistant to the President lindsey rivait, Communications Coordinator sherri dulcamaro, director of sales and marketing Kerri day, membership service Coordinator marianne burke, director of events barbara malmberg, event Coordinator igor siljanoski, Policy manager Concetta diCesare-Cafueri, Finance & office administrator

adVErTISING SaLES email:

2 | WINdSOrChaMbEr.OrG

ext. 22 ext. 29 ext. 25 ext. 23 ext. 30 ext. 21 ext. 31 ext. 28 ext. 27

The WerCC may choose to generate revenue from many discount programs and services being provided.


Join the official WErCC facebook page at

follow the latest WErCC news and updates at



LETTEr frOM ThE PrESIdENT & CEO Welcome to the summer edition of the Windsor-Essex regional Chamber of Commerce’s business briefs! We wrapped up May with some exciting news—the Windsor-Essex regional Chamber won two awards from the Ontario Chamber of Commerce at their annual General Meeting for our work on advocating for Single Sports betting. We won both the OCC Chair’s award and the Policy and advocacy award in recognition of our leadership in creating a nation wide coalition and a successful advocacy campaign for bill C-290. This is the first time in recent memory that this has happened. also at the aGM, all three of our resolutions were passed by the Ontario network of Chambers. These resolutions are for year-round Greenhouse Growing Operations, Energy Cost Competitiveness, and Workforce development for the agri-food Industry. On May 15, we hosted the first-Ever Windsor-Essex Policy & Solutions forum, presented by the University of Windsor. This half-day Policy forum featured four in-depth policy solution sessions with industry leading guest speakers and a keynote address from frank Ingratta, former deputy Minister of agriculture. This marked the coming together of the business, labour, and academia communities. feedback was terrific and there was a consensus that we are in need of an auto policy. There was also a recognition of U.S. jurisdictions using incentives to lure investments. The Policy & Solutions forum brought ideas to the table—such as how to reduce power costs—among other key member priorities. We live-streamed this revolutionary event online, so if you haven’t already, you can visit our website and watch all four sessions and the keynote, as well as view the presentation slides, at your leisure.

WINdSOr-ESSEx rEGIONaL ChaMbEr Of COMMErCE 2014-2015 bOard Of dIrECTOrS Ms. Carolyn brown Chair** Vice President, administration detroit-Windsor Tunnel LLC

Mr. adam davis director President Next dimensions Inc

Ms. Maureen Lucas director President LucasWorks! (Windsor) Inc.

dr. Janice forsyth Chair-Elect** President foresight Management Consulting

Mr. Steve deneau director Vice President business development Windsor family Credit Union (WfCU)

Mr. Jeffrey Mackinnon Treasurer** Partner McTague Law firm LLP

Mr. Ed Miles Past Chair** Tax Partner Miles & Co. Chartered accountants Mr. Marty beneteau director Editor-in-Chief The Windsor Star

Mr. david diemer director Chair: Environment & Energy Committee associate dillon Consulting Limited Mr. Carl hooper, CPa, Ca, CfE director Partner Collins barrow Windsor LLP

Mr. John T. Clark director Chair - finance & Tax Committee Mr. Jason Ilijanic director Partner relationship Manager Clarks barristers & Solicitors Td Commercial banking Mr. david S. h. Cree Southwestern Ontario region director Mr. Scott Jenkins Chair - Transportation director Committee director of advertising President & CEO Caesars Windsor Windsor Port authority

Ms. andrea Seguin director district Manager Union Gas Limited Mr. William Sivell director Chair: Membership Committee Owner/broker of record Liberty business brokers of Ontario Ms. ann-Marie athavale director Non-Voting Chair: aThENa Committee VP - Sales/Marketing Empire Communications Inc. dr. alfie Morgan director Emeritus Non-voting Professor Emeritus of business administration University of Windsor ** denotes member of Executive Committee

Our events team, as always, put on incredible events, including two spectacular after business Networking Events at The bloomin’ Gardener and Lone Star Texas Grill. We also had a fun day of golf at our 78th annual Golf Tournament at beach Grove Golf and Country Club. On May 29, we hosted the Provincial Election debate at the Caboto Club with the candidates from all Windsor-Essex ridings debating in three sessions. We shaped the debate and addressed questions on key member issues such as power, auto, agri-food, taxes, and spending. Many great events are on the horizon, including an after business Networking Event in September, Small business Week in October, and our annual Tech Show in November. We’re looking forward to advocating further for our members in the coming months and hope to see you at our outstanding events, like our upcoming Mayor’s debate, soon!

3 | WINdSOrChaMbEr.OrG


Windsor-Essex regional Chamber Wins Two Prestigious Ontario Chamber awards for Single Sports betting advocacy The Windsor-Essex Regional Chamber of Commerce won the 2014 Ontario Chamber of Commerce Chair’s Award and the Policy and Advocacy Award at the Ontario Chamber’s Annual General Meeting in Sault Ste. Marie, ON. This was for the Windsor-Essex Regional Chamber’s work in Single Sports Betting. These mark the third and fourth awards that the Windsor-Essex Regional Chamber has received from the OCC since 2012. The OCC’s Chair’s Award is presented annually for extraordinary efforts within the Chamber network by recognizing excellence in operations, member services and community leadership. The Policy and Advocacy Award recognizes extraordinary policy-related efforts. The Windsor-Essex Regional Chamber of Commerce won these awards for its leadership in creating a nation wide coalition and a successful advocacy campaign. Initially, the Chamber called for the Senate to pass Bill C-290 which would delete specific provisions of the Criminal Code that make it illegal to bet on “any race or fight, or one single sports event or athletic contest.” From there each province would be able to decide whether or not, and under what conditions, wagering on single sporting events will be permitted to occur. Carolyn Brown, Chair of the Board of Directors for the WindsorEssex Regional Chamber said, “We are honoured that the OCC

has recognized the exceptional advocacy efforts of the WindsorEssex Regional Chamber. These awards symbolize the value added benefits that our Chamber and our staff deliver to our members each and every day.” “The single sports betting initiative was to provide new economic development opportunities for business. Our approach was to turn a regional issue into a national issue by building the widest possible coalition to accomplish the goal,” said Matt Marchand, President & CEO of the Windsor-Essex Regional Chamber of Commerce. For more information, visit

Windsor-Essex Chamber resolutions on year-round Greenhouse Operations, Energy Competitiveness and Workforce approved at Ontario Chamber aGM The Windsor-Essex Regional Chamber of Commerce was successfully behind three key member priority resolutions approved at this year’s Ontario Chamber Annual General Meeting held in Sault Ste. Marie, ON, May 1 – May 4, 2014. The Chamber resolutions are in the following three areas: energy as a development and competitiveness issue, the greenhouse industry and workforce development. The WindsorEssex Chamber partnered with the Thunder Bay Chamber of Commerce on the issue of energy and competitiveness. Year-Round Greenhouse Growing Operations The greenhouse industry is one of the most important economic sectors in Ontario. Currently, many of the greenhouse growing operations only have seasonal production and are unable to provide year-round operations. This places Ontario greenhouse growers at a competitive disadvantage compared to producers such as those located in the South of the United States and Mexico. The Chamber urges the government of Ontario to work with industry on adequate access and supply of electricity and other forms of energy to the greenhouse producers to allow year-round production to be viable. Energy Cost Competitiveness Major industrial and Agri-Food energy users in Ontario have long cited high energy costs as a deterrent for growth in the province. The high cost of energy has been referenced by numerous businesses, including the Agri-Food businesses in the Windsor-Essex region as 4 | WINdSOrChaMbEr.OrG

a critical factor in their decisions to locate and do business. Ontario needs more competitive energy prices to take full advantage of new and existing economic development opportunities across the province. The Chamber urges the government of Ontario to ensure a reliable, modern and efficient supply of energy to its customers at competitive rates. This is critical for our competitiveness in a global marketplace and in small business. Workforce Development for the Agri-Food Industry To meet current and future challenges, the Agri-Food industry in Ontario needs to develop its workforce. Among the critical needs for the industry are training and education to develop industry specific skills and direct exposure of the potential workforce in training with opportunities in the industry. Key recommendation is for the government of Ontario to provide the necessary training and skills development programs for all significant AgriFood regions in the Province in consultation with the Agri-Food industry and regional workforce related organizations. “The Chamber continues to create policy solutions to issues of interest to our business community and will be actively pursuing the implementation of these resolutions in partnership with the Ontario Chamber of Commerce,” said Matt Marchand, President & CEO, Windsor-Essex Regional Chamber of Commerce. To access the Windsor-Essex Chamber’s Resolutions you can visit the Chamber’s website at



brave Control Solutions Inc. has been named one of Canada’s fastest-Growing Companies on the 26th annual PrOfIT 500 ranking. Published in the July issue of Canadian business and online at, the PrOfIT 500 ranks Canadian businesses by their revenue growth over five years. for more information, visit

Gauthier Roofing and Siding is pleased to announce the launch of their new website. It has a responsive design, so it will automatically appear properly on all devices (desktop, tablet, mobile phone, etc.). It is both informative and interactive. It even has a Virtual home remodeler, where you can mix and match different exterior materials and colours on your own home. They have timed it along with their introduction to facebook and creation of their own youTube channel. you can visit their new website at

Pointe West Golf Club is pleased to announce that the driving range located at the Verdi Club in amherstburg, ON is under New Management. The facility is now called “Pointe West driving range at the Verdi Club”, which had its Grand Opening on June 21 with attending golf equipment suppliers from NIkE, adaMS, PING and TayLOrMadE. beginner and Junior Golf Clinics are available starting July 3. for more information visit

The Essex Region Conservation Foundation board of directors is pleased to announce the election of Susan Stockwell andrews as President of the board. andrews has been a member of the board since 2011. She follows ken Schmidt, who remains on the board as past president. The foundation has also added new members to its board. recently appointed members include dan brown from WETech alliance, Claire Wales from roth Mosey & Partners, and rakesh Naidu from WindsorEssex Economic development Corporation. View a full list of members at

LucasWorks launched their Professional Search division in July 2013 and are excited by the immediate and positive feedback they have received. Their customers who look for a higher level recruitment product when assisting them in hiring their Management/Executive level staff are expressing great appreciation for their newest division. While specializing in Executive Level Talent recruitment, LUCaS Professional Search Group can provide the same expertise to all Management level hiring. “We are thrilled that our customers have expressed such an interest in our new services and we look forward to becoming a part of their strategic hiring planning,” says Jennifer Charron, who is leading the new division. “We hope we can continue to exceed expectations as we wrap up our first year in business.”

In March, a team of 18 rotarians from the rotary Club of Windsor-roseland and other volunteers travelled to Ghana, africa to complete what turned out to be an ambitious humanitarian project. The team concentrated their efforts in an impoverished region called assin-bereku with a population of roughly 40,000 people scattered throughout 26 smaller outposts. rotary raised over $127,000, enabling them to renovate a school from the foundation up, make critical repairs to two other school buildings on the site, provide the entire school with new textbooks, whiteboards, desks, and 750 backpacks filled with school supplies, toiletries and a toy. The teachers were provided with teaching resources and tools and 250 school uniforms were distributed to students who were unable to attend school because their families couldn’t afford the cost of a uniform.

Congratulations to Douglas Marketing Group for its recent win in The Service Industry advertising awards! dMG received an award of Merit for the “It’s in your Jeans” Campaign, a Silver medal for Japanese Guest houses, and a bronze medal for fEC automation Systems. dMG has been working with the Windsor Essex Cancer Centre foundation for its three successful fundraising campaigns. The current “It’s in your Jeans” campaign brings awareness to and highlights the importance of men’s health in taking a progressive approach to prostate cancer. for more information visit

The 2014 Ontario 55+ Summer Games take place august 19-21 in venues throughout the City of Windsor and the Town of amherstburg. The Ontario 55+ Games are a celebration of active living uniting participants 55 and older in a multisport environment. alternating yearly, both the summer and winter games showcase a variety of sports and activities while bringing communities together through the promotion of healthy living for all. Over 1,400 participants, including athletes, coaches and officials take part in the Games, which include 18 different sports such as golf, lawn bowling, slo-pitch, swimming, tennis, euchre, bocce, darts and five-pin bowling. More than 400 volunteers help to make these games a success every year. for more information visit

The Windsor-Essex active retirement Community Initiative (WEarCI) hosted their 2nd annual Meet & Greet bbQ on June 10, 2014 at the Ciociaro Club. This afternoon event brought together new residents who have relocated to the Windsor-Essex region to enjoy an active and fulfilling retirement lifestyle. The event saw 105 participants with 23 booths. for more information, visit

5 | WINdSOrChaMbEr.OrG



POLICy & SOLUTIONS fOrUM PrESENTEd by ThE UNIVErSITy Of WINdSOr Photos by Snapd Windsor

PrOVINCIaL ELECTION dEbaTE - Photos by Snapd Windsor

6 | WINdSOrChaMbEr.OrG


78Th aNNUaL GOLf TOUrNaMENT aT bEaCh GrOVE GOLf & COUNTry CLUb - Photos by Chris richards

JUNE afTEr bUSINESS aT LONE STar TExaS GrILL - Photos by Snapd Windsor

7 | WINdSOrChaMbEr.OrG


MEET yOUr NEW MEMbErS aPrIL 2014 - May 2014 a & a associates Printing & design Inc Printing, Graphic designers, Signs, Web design Mirza baig Manager 1490 Tecumseh road East Windsor, ON N8W 1C1 Phone: (519) 988-0159

Leadwave Technologies Inc. Computer Consultants, IT Service Provider Chris Summerfield Solutions advisor 65 adelaide Street South Chatham, ON N7M 4r1 Phone: (519) 704-1463 ext. 2 fax: (519) 491-0423

aerotek Employment Services Michael Verzosa account Manager 4510 rhodes drive, Unit 735 Windsor, ON N8W 5k5 Phone: (519) 971-6401 fax: (519) 256-5696

Melco Community housing associations & Organizations dave foley President 2679 howard Windsor, ON N8x 3x2 Phone: (519) 990-2504

Curtis Coaching & Meditation Learning & Performance Consulting kaysandra Curtis Owner Phone: (855) 600-2267 dan reaume Photography Photographers dan reaume Photographer 1083 Janette avenue Windsor, ON N9a 5a4 Phone: (519) 977-9968 holiday Inn & Suites hotels & Motels robert Lamoureux General Manager 1855 huron Church road Windsor, ON N9C 2L6 Phone: (519) 966-1200 fax: (519) 966-7280 International Machine Service Machine repair Christian Carvallo Owner/Service Technician 1017 Church Street Windsor, ON N9a 4V3 Phone: (519) 992-5538 kenusa foundation associations & Organizations Wycliffe abuya President 2180 44th Street SE St. 107 kenwood, MI 49508 Phone: (269) 932-4163 fax: (616) 777-5287 Landscape Effects Landscape Contractors & designers Paul St. Pierre President 1125 County road 42 r.r. #1 belle river, ON N0r 1a0 Phone: (519) 727-4769 fax: (519) 727-6552

8 | WINdSOrChaMbEr.OrG

Munro Strategic Perspective Management Consultants Melinda Munro Owner Phone: (519) 996-9272 Northern Lights hydroponics Melanie Smith Co-Owner 2690 Ouellette avenue Windsor, ON N8x 1L7 Phone: (519) 254-4015 fax: (519) 254-4598 Parkside Grille Golf Course & r.V. resort, Marina Paul St. Pierre President 981-991 County road 2 belle river, ON N0r 1a0 Phone: (519) 728-2361 Property Pros Property Maintenance, Construction Services Gabriella daher Owner/Operator Phone: (519) 962-2593 Quality Sales agency Lighting barry Martin Principal 3559 Innerkip Crescent Windsor, ON N8W 5V1 Phone: (519) 279-4899 fax: (519) 742-5784 rochester Place Golf Club Golf Course & r.V. resort Paul St. Pierre President 981-991 County road 2 belle river, ON N0r 1a0 Phone: (519) 728-2361 fax: (519) 728-2693

romas restaurants Tyler Stevens Owner 221 front road LaSalle, ON N9J 1Z6 Phone: (519) 978-9800


Souad Sue Stephan financial advisor financial Planning Consultants Sue Stephan Owner 8255 anchor drive Windsor, ON N8N 5G1 Phone: (519) 739-7777 fax: (519) 739-4449

Contact Sherri dulcamaro to consider membership with us and to learn about potential savings in conjunction with our programs. or 519.966.3696 Ext. 23

Subway Lakeshore restaurants Sheila Gordon Owner 486 advance boulevard, Unit 260 Lakeshore, ON Phone: (519) 727-0330

visit us at and click on Membership then benefits.




Subway Lasalle restaurants Sheila Gordon Owner 981 front road LaSalle, ON Phone: (519) 734-6927 Subway Windsor restaurants Sheila Gordon Owner 2470 dougal Windsor, ON Phone: (519) 972-0330 Synergy Insulation Systems Insulation robert Troup 242 Lauzon road, Unit 202 Windsor, ON N8S 3L6 Phone: (519) 979-5624 fax: (519) 974-7535 Windsor Pride Community Education and resource Centre associations & Organizations bob Williams Event director 422 Pelissier Street Windsor, ON N9a 4k9 Phone: (519) 973-4656

Exclusive Chamber Member Program for the Windsor Club The Windsor-Essex regional Chamber of Commerce in partnership with the Windsor Club is proud to announce a unique, new membership benefit program for Chamber members in good standing. The Windsor Club is the premier business and social private Club in Windsor-Essex. Located on the top floor of the CIbC building at 100 Ouellette avenue with panoramic views of detroit and Windsor, the Club offers renowned fine dining, private company functions and business meeting hosting, weddings and themed events, as well as access to over 130 worldwide reciprocal Clubs for your enjoyment. Chamber members receive exclusive discounted rates on all room bookings for events, meetings, presentations, conferences, whether small and large, hosted at the Windsor Club. as an exciting promotional offer, the Windsor Club is providing all Chamber members with full, unlimited access to dining and events reservations from July 1 to September 30 to come and “test drive” the Club, for business networking opportunities and promotions. after the “test drive”, Chamber members will have the option to join the Club and take advantage of the flexible membership options available to small and large business, young professionals and individuals. for further information or to set up a reservation today, please contact the Club at (519) 258-1465 or email


STay CONNECTEd WITh yOUr MEMbErShIP aPrIL 2014 - May 2014 rENEWING MEMbErS disherStoesz Solutions / Legal Shield

Merlo formal rentals

Timberland General Contractors

E-Star Windows & doors Inc.

Morrell Controls

Enwin Utilities Ltd.

N J Peralta Engineering Ltd.

Tri-Way Manufacturing Technologies, Corp.

Europa Marble & Granite Inc.

OfficeMax / Grand & Toy

Express Employment Professionals

Palazzi bros. Carpet & Tile Ltd.

fogolar furlan Windsor

Plaza Ontario Marble & Tile

h d Palmer & associates Ltd.

Pointe West Golf Club

hampton Inn & Suites by hilton Windsor

Precedence Landscaping

healthy Creations a Specialty bakery

Quality home Care Solutions Inc.

hogarth hermiston Severs LLP

Quinn roofing Solutions

hold Please Communications

Schukra of North america

holiday Inn downtown Windsor

Seguin financial Group Ltd.



howard avenue Walk-In Clinic Inc.

SNP Technical Services Inc.

hUb International Ontario Limited

Stipic arpino Weisman LLP


hulka Porter Immigration & family Law firm

Storey’s food Equipment


Ives Insurance brokers Limited

Chris Taylor auto Sales Ltd.

Jean M. allen

Ck Manufacturing

JMC Steel Group

Cogeco Cable Canada LP

kelly Services (Canada) Ltd.

datarealm Inc.

kent Compressor Inc.

david deluzio Law firm

kipping Tire & automotive Ltd.

deGraw automotive Group

koolini Italian Eatery

design Systems Canada Ltd.

Landmark Engineers Inc.

diane Shoes

Mastro kitchen Studio

académie Ste Cécile International School acklands Grainger Inc. advance business Systems (Windsor) Inc. aldo’s Clothing & Jewellery Ltd. alphakOr antoine Greige Salon Inc. archon architect Incorporated assumption University atlas Tube automated Technical Systems Inc. bogar Truck Parts & Service Inc bridgewell associates Inc. Canadian Cancer Society Casagrande Granite & Marble Ltd. Canterbury College

Summit flooring & Window fashions Sun Life financial Tecumseh Travel

triOS College Ventra Group Co. Verico Equity Plus Mortgages Inc. Vision Wealth Consultants Inc. Vista Print North american Services Corp. Windsor Chapel funeral homes Limited Windsor disposal Service Service Ltd. (WdS) Windsor Essex Community housing Corporation Windsor Tirecraft Inc. Windsor Women Working with Immigrant Women World Water Operation Company Inc.

Terry T. Turner Professional Corporation Thanasi’s Olympus Greek restaurant The Cabinet Studio (Canada) Inc. The Canadian Salt Company Limited, Windsor facility The Lighting boutique & appliance Shoppe

9 | WINdSOrChaMbEr.OrG






A&A Associates Printing and Design Inc., located at 1490 Tecumseh Rd. E., is a one-stop printing, design, advertising, and marketing company. They offer printing-related products and services, with in-house graphic design, printing, web design, and signage services.

Kipping Tire & Automotive Ltd. has two locations in Windsor: 1197 Ouellette Ave. and 3600 Tecumseh Rd. E. Kipping Tire is a full service garage that specializes in Bridgestone and Firestone tires. They also provide Air Conditioning Service/Repair, Alignments, Batteries and Electrical System, Belts & Hoses, Brake Service, Computerized Diagnostics, Cooling System Maintenance, Exhaust Service, Oil Changes, Suspension, Shocks, and Struts, Tire Rotation, Transmission Service, and Wheel Balancing.

Established in 2003, A&A specializes in Business Cards, Posters, Postcards, Banners, Presentation Folders, Plastic Cards, Magnet Cards, Carbonless Forms, Door Hangers, Bookmarks, Wedding Invitations, Cheques, Notepads, Signs, and much more. A&A works closely with their clients—they don’t just print anything that is given to them, they work together to find what will achieve the best results. “Customers who order printing have a message to pass on to their audience. We utilize our industry experience in design and communication to express that message most effectively to the client’s audience,” said Mirza Baig, Manager. A&A works with several non-profit and charity organizations in the city and tries to help them in different ways, whether it’s selling items at cost, donating artwork or free printing services, or by simply advertising in their publications. Previously, A&A has worked with Windsor Pride, Alzheimer Society, Hospice, and the YMCA, among others. In January, A&A purchased and moved into their own 2,700 square foot building. “More space for us means we can now expand and add more products and services to our portfolio,” said Baig. A&A is one of Canada Post’s authorized partners and are a designated “Canada Post Direct Marketing Specialist”. Visit A&A Associates Printing and Design Inc. online at

Kipping Tire has been serving customers from Windsor, LaSalle, Tecumseh, Amherstburg, and Lakeshore for over 30 years. The family owned and operated business was founded by Tom Kipping in 1984 and has been run by siblings Steve Kipping and Michelle Cecile since 1994. The friendly and knowledgeable staff members at Kipping Tire are dependable service professionals that put customers first. Their focus is on preventative maintenance, particularly on tires as they check for proper inflation and perform regular tire rotations. Kipping Tire is a long-time supporter of the Windsor Spitfires and also supports multiple local groups such as Southern Ontario Military Muster and local minor sports, hockey, baseball, football, and lacrosse. They are also involved with the school boards, providing placement for co-op students. This full service garage sees the value in Chamber membership. “We joined the Chamber of Commerce to be involved with an organization that encourages economic progress in our area and represents the local business community,” said Cecile. Currently, Kipping Tire is offering special pricing for Chamber members as well as seasonal sales on tires and competitive pricing on all services offered. Visit them online at

aSk hr How do I protect psychological health and safety in my small business when I have no budget and very little time?

Involvement and Influence is where employees are included in discussions about how their work is done and how important decisions are made.

Psychological health and safety does not have to include a separate budget nor does it need to take up a lot of your time. However, it does need to be part of everyday workplace interactions. The National Standard of Canada on Psychological Health and Safety in the Workplace (the Standard), available from the CSA Group at provides a free framework that can help.

Workload Management is where tasks and responsibilities can be accomplished successfully within the time available.

Research has been done to determine the factors which can contribute to psychological health and safety in the workplace. This research was used to inform the development of the Standard as well as a resource for employers called Guarding Minds @ Work. You can consider which factors should be addressed in your workplace by using the Guarding Minds @ Work Organizational Review (the Review), a series of worksheets that allows you to consider the benefits of each factor, information or data that can help you assess the current impact, and a series of questions that can help you reflect on your current situation and plan for improvement. Some of the factors that can impact psychological health and safety: Psychological Support is an environment supportive of employees’ psychological and mental health concerns, and responds appropriately. Clear Leadership & Expectations is effective leadership and support that helps employees know what they need to do, how their work contributes to the organization, and whether there are impending changes.

10 | WINdSOrChaMbEr.OrG

Balance is where there is recognition of the need for balance between the demands of work, family and personal life. Psychological Protection is where psychological safety is ensured and employees feel able to ask questions, seek feedback, report mistakes and problems, or propose a new idea without fearing negative consequences. See for more complete descriptions and resources. Mary Ann Baynton, MSW, RSW, is principal of Mary Ann Baynton & Associates Consulting and Program Director for the Great-West Life Centre for Mental Health in the Workplace. She is the author of Resolving Workplace Issues. Want to learn more about workplace mental health or any other workplace issues? For only $149 per year, the Human Resources Professionals Association’s (HRPA) HR Information Service connects you with Resource Centre—a searchable online HR knowledgebase with featured collections of articles on popular HR subjects—including mental health. For more information, go to


TECh COrNEr How Secure is Your Data? As an IT Service Provider, I see that one of the things my clients are asking for more and more is the ability to track their Intellectual Property—sometimes it’s a confidential email, sometimes a financial report, and in some cases it’s client’s data. Once it has left the building it becomes very difficult to track who shared the Intellectual Property. Even if we are able to determine who, the damage is often already done. It used to be that most organizations had only to worry about putting in a firewall to protect their corporate assets from outside intruders, but today it’s often a departing employee who is looking to benefit from corporate Intellectual Property. In a Digital World, Digital Assets need to be treated the same as physical assets. They need to be tracked and secured via a Digital Rights Management Systems. These systems allow an organization to set rules on what can be shared internally, externally, and to whom. They also allow organizations to protect these assets when they are removed from the building. These files become encrypted and can only be opened after passing the correct credentials. It also provides the ability to ensure that everyone is working off the correct

version of a document. Documents can be created and distributed to users, then when a new version of that same document is released you can lock the original version from being opened again. These systems give you the ability to define multi-level security models and apply dynamic user profiling for governance and compliance for email, webmail, Office, PDFs, Exchange, Smartphones, etc. They also allow you to report on who emailed what, who printed what, or prevent users from printing documents altogether. The first thing most people ask is, “How expensive are these systems?” These systems vary in cost depending on how large your environment is, how many users exist, etc. That said, it used to be that these systems were only cost effective for the Fortune 500 companies. Today these systems can be put into a 100 user environment for as little as $25k, which seems expensive until the first time you lose a client or contract. For more information on Digital Rights Management Systems please contact Adam Davis, President & CEO of Next Dimension. Adam currently sits on the Board of Directors for the Windsor-Essex Regional Chamber of Commerce. Next Dimension is a regional IT Service Provider with offices is Windsor, London, Waterloo, and Detroit.

WOrkPLaCE SafETy & PrEVENTION SErVICES Prepare for heat stress now. It’s just a matter of time. Back in January hot weather seemed a long way off, but it’s coming. These heat waves may last only a week or two, but in this time workers can suffer debilitating effects and even death. A few simple steps taken now can keep your people thriving and productive even in the hottest weather.

6. Ensure ready access to cool water in convenient, visible locations.

Steps for employers

8. Monitor weather forecasts. “If it’s Tuesday and you know superhot weather is coming on Thursday, ask yourself, ‘Who will be working then? What will they be doing? Who should I watch out for?’”

1. Put policy and procedures in place. “It doesn’t have to be detailed,” says WSPS occupational hygiene specialist Susan Ing. “For instance, create a response plan that pairs specific humidex temperatures with preventive measures, and map out what you want supervisors to do in such a way that they can actually do something. Don’t say ‘Wear appropriate…’ Be specific.” 2. Train all employees during orientation on the policy and procedures. Include heat stress symptoms, how to prevent it, and what to do if someone starts showing symptoms. Heat stress training is particularly critical for young and new workers. Workers with certain medical conditions are also extremely vulnerable, warns Ing. Steps for supervisors 3. Acclimatize workers to hot conditions, and watch out for deacclimatization. Workers can lose their tolerance in only four days.

7. Supply protective equipment and clothing as needed, such as water-dampened cotton whole-body suits, cooling vests with pockets that hold cold packs, and water-cooled suits.

9. Be extra vigilant in extreme conditions. “Check on workers frequently. If you can’t do this, then assign a temporary pair of eyes to do it for you.” Steps for workers 10. Watch out for each other and speak up. “People suffering from heat stress don’t always recognize their own symptoms. If anyone’s behaviour is ‘more than usual’-more sweating, more flushed, hyperventilating- it could be a sign of heat stress.” Everything you need to create a heat stress plan is available on WSPS’ heat stress resource page at

4. Schedule work in the hottest locations for cooler times of day. Build cool-down breaks into work schedules. Adjust the frequency and duration of breaks as needed. 5. Get to know your workers. “Keep your eyes and ears open: ‘Is so-and-so looking a little different from how he normally looks? A little more flushed? Sitting down more?’” 11 | WINdSOrChaMbEr.OrG


Thank You WINdSOr-ESSEx TECh ShOW SaVE ThE daTE Tuesday, November 4, 2014 LOCaTION CaboTo Club 2175 PareNT ave.

Thank you to our event sponsors, event venue hosts, event volunteers, and event guests. Your support is greatly appreciated!

FeaTuriNg iT soluTioNs ToPiCs iNClude seCuriTy, Cloud, soCial media, disasTer reCovery, 3d PriNTiNg aNd more.

hOLIday ParTy

Friday, deCember 5, 2014

We Print. Banner Stands! •

Worksite Signage


Real Estate Signage

Wall Murals

Custom Vinyl Banners

Back Lit Signs

Indoor & Outdoor Event Signs

Point of Purchase

Vehicle Wrap Designs, Our Speciality. Trucks, Cars, Transports & Trailers Installed by our 3M™ Certified Installers.

Design, Websites, Marketing, Signs & Printing.

We Design. We Print. Everything! | 519.735.4121

Business Briefs - July/August 2014  

Members keep abreast of what is going on in the business community with the Business Briefs—a viable business-to-business forum for Chamber...

Read more
Read more
Similar to
Popular now
Just for you