Village Insider | Vol. XXIV | August 2023

I love this time of year when our community is busy with all of our friends and neighbors that are here visiting! The retail businesses are busy, the restaurants and bars are full, and our lodgers are enjoying maximum occupancy at their establishments. As we move into August, things will get even busier as Labor Day Weekend approaches…it is great to see everyone thriving.

As you are aware, there are several projects being worked on throughout the Village that I want to give you some quick updates on. The most talked about project is the paving of Hull Road from Paradise Canyon to Gavilan Canyon. Cutler Paving has milled up to Warrior Drive and has paved up to Cree Meadows. This work will continue all the way up Hull Road to Gavilan Canyon. Once that is complete, Cutler will then mobilize to Reese Drive and then lastly to Service Road. We know that this project has caused traffic delays, but it is imperative that we get the work done at a time when the temperatures and weather are conducive to an optimum outcome. We ask for your continued patience while we work toward a mid-August completion.

We are also working on trails for Moon Mountain and resurfacing of the Links Trail. We have gone out to bid on this project and will get the contractors mobilized quickly to hit an anticipated completion date of October 31, 2023.

The Ruidoso Municipal Schools are also working on a new project in the White Mountain Complex area and along Warrior Drive. This project is called “Safe Routes to School” and is designed to provide easy and safe passage from the RMS/RHS area to the White Mountain Complex.

All of these projects are being done to improve different areas around the Village. Projects like these often come with minor inconveniences to residents, but we thank you for your patience as we continuously strive to make improvements that matter.

You all know that I always like to talk about our internal team members that make Village Hall such a great place to work. One way that we like to recognize those who go above and beyond is the Department of the Quarter and the Employee of the Quarter awards. If you have ever come into contact with this quarter’s winners, I would be willing to bet you have walked away with your problem solved and a smile on your face.

The Department of the Quarter is the Office of the Village Clerk which includes Jini Turri and Yvonne Bartz. Their main goal every day is to improve the quality of service to the citizens of the Village of Ruidoso. They maintain a very high level of professionalism in all they do, and they handle their heavy workload as a team to get it all done.

David “TBone” Tetreault has been with the VOR Parks & Recreation Department for forever and a decade! TBone takes great pride in our community, our parks, and our people. He runs and maintains an incredible crew - always keeping things fun. With a smile on his face and a great attitude, TBone is always willing to help in any way he can.

I am so appreciative of all of the departments at the Village that work to make this community the best that it can be!

Until next time, remember to join us for Mondays with the Mayor every Monday morning at 8:00 AM on 1490 AM

The Mountain. It is all the news you need to know about the Village.

Enjoy the rest of your summer, be firewise, and be kind to your fellow locals and visitors alike.

Mayor Lynn Crawford

Mayor Lynn Crawford

Jini Turri and Yvonne Bartz

David “TBone” Tetreault

VILLAGE COUNCIL MEETINGS

Recent Actions

At the July 11, 2023, Regular Council Meeting, the Governing Body:

» Adopted Resolution 2023-21, a Resolution Defining the Ruidoso Cultural & Natural History Committee and Changing the Name of the Wingfield House Heritage Center to the Wingfield Heritage House Museum.

Ruidoso Village Council Members

» Rifle Salas - Mayor Pro Tem

» Susan Lutterman

» Joe Eby

» Gary Jackson

» Tim Coughlin

» Darren Hooker

» Adopted Resolution 2023-22, a Resolution of Financial Support and Funding Commitment to the Ruidoso Mainstreet Association for Fiscal Year 2023-2024.

» Approved Agreement with Souder, Miller & Associates for Professional Engineering Services on Water.

» Approved System Improvements in the Country Club Sub-Division in an amount of $271,182.01.

» Approved Junior Bill Agreement Designated for Ruidoso to Update the 911 Emergency System Rural Addressing.

KEEP WILDLIFE WILD! KEEP WILDLIFE WILD!

Feeding wildlife is banned in the Village (bird feeders excluded)

Citations will be issued $500 fine will be imposed

EMERGENCY MANAGEMENT

Integrated Public Alert Warning System

The Ruidoso Office of Emergency Management is proud to announce a new partnership between the Village of Ruidoso and FEMA. This partnership allows the Village to access the Integrated Public Alert Warning System (IPAWS).

In the case of an emergency or disaster, Village public safety authorities will send an alert to FEMA. From there, it is verified and sent out in a text to anyone in the affected area. It is not necessary to have a local phone number, alerts will be received by anyone that that is connected to a nearby cell tower.

“As a community that often sees visitors from out of town, this system is critical for sharing lifesaving information not just to the people who signed up with the Call Me Ruidoso System, but now with everyone,” states Eric Queller, VOR Emergency Manager.

Unlike the old system, which required users to sign-up online and maintain their information to get emergency alerts, the new system allows for automatic IPAWS alerts from the Village of Ruidoso if a user receives Amber Alerts and National Weather Service Warnings on their phone.

When a user receives a Village of Ruidoso IPAWS alert, it is the same unique sound and vibration as any other local, state, or federal emergency alert. Live streaming is also available at 1490KRUI.com during an emergency.

To learn more about this system, visit Ready.gov/alerts or call the Village of Ruidoso Office of Emergency Management at 575-973-8963.

BEST OF RUIDOSO Cafe Rio

Did you know that some of the BEST PIZZA IN NEW MEXICO is right here in Ruidoso? That is according to Far & Wide Digital Media, NMGastronome.com, BestThingsNM.com, and most recently KRQE’s Fan Favorite survey with 1,850 reviews. Cafe Rio was also the people’s choice for Best Pizza in Best of Ruidoso 2023.

According to one reviewer:

possibly the best pizza my husband

have ever eaten! The service was great too. We will definitely be back next time we are in Ruidoso!

This place has quite

and I

FINANCE

GRT Rate Reduction

Gross Receipts Tax (GRT) rates vary throughout New Mexico, ranging from 5% to 9.3125%. The total rate for each location combines rates imposed by the State, county, and if applicable, municipality. Every business collects GRT from its customers, then reports and pays what it owes to the State the subsequent month. The State then distributes the municipality portion to the Village the following month. Therefore, when the Village receives the tax, it is from business sales two months prior (e.g., GRT received from a sale in June is received by the Village in August).

Changes to the tax rates may occur twice a year, in January and/ or July. The Taxation and Revenue Department (TRD) posts new tax rate schedules online and in the GRT Filer’s Kit, which can be found online at Tax.NewMexico.gov. As of July 1, 2023, all GRT rates decreased because the State lowered the GRT Rate from 5.00% to 4.875%, a savings of 0.125%. The Village’s new GRT rate is 8.1875% for any sales after June 30, 2023.

Businesses use the code and tax rate corresponding to the location where their goods, products, or services are sold/ delivered. However, there are some exceptions. For example, if the services performed meet the definition of “professional services”’ according to the statute. Professional services require a license from the State, or a Master’s Degree or better to perform. For more information on choosing the correct location and tax rate for your business receipts, please download TRD’s FYI 200 publication.

RUIDOSO MUNICIPAL SCHOOL DISTRICT

From the Desk of RMSD Superintendent George Bickert

Whether you are a long-time Warrior, or a new-to-town Warrior, we welcome you to Ruidoso Municipal Schools for what is going to be an amazing 2023 – 24 school year!

In addition to our 5-Star-rated Pre-K program, for the first time ever, we are welcoming three-year-olds into Sierra Blanca Primary. We will continue our long-standing commitment to academic excellence throughout all of our campuses. At Ruidoso High School, we celebrate the State’s model on-campus Early College High School Program, and offer a robust selection of career and technical courses and programs. Through our partnership with Eastern New Mexico University-Ruidoso (ENMU-Ruidoso), we award more Associate’s degrees and industry-level certificates in conjunction with a high school diploma than any other New Mexico high school/community college collaborative.

Class rosters, schedules, and other school-specific information will be available beginning August 1, 2023. This year, we have tried very hard to keep the burden of school supplies under $20 for every student. Each school will have scheduled orientation sessions on Wednesday, August 9, 2023, with the first day of school on Thursday, August 10, 2023 (some special programs such as Pre-K and 3YO will have later start dates). You can find more information at RuidosoSchools.org

Ruidoso Municipal Schools are committed to being New Mexico’s educational leader from 3YO through high school graduation. Warrior Nation welcomes you to the 2023 – 24 school year.

Gross Receipts Rates

It’s great to be a Warrior!

CHAMBER OF COMMERCE

Update from Executive Director Deborah Douds

So far, we’ve had a great summer at the Ruidoso Valley Chamber of Commerce. Our 52nd Annual Ruidoso Art Festival was July 21-23, with over 100 amazing artists participating from all over the country. We welcomed many visitors who came Ruidoso to attend the festival and peruse the fantastic featured artwork.

In June, we celebrated our Annual Banquet and Awards with a Tacos and Tequila themed event at Inn of the Mountain Gods. This year, we felt we had two great candidates for Business of the Year and decided to honor both businesses. Congratulations to the Ruidoso Downs Race Track and Casino and Downshift Brewing Company. The Ruidoso Downs Race Track was honored for the significant improvements they have made during the past year, and for serving as the headquarters for more than 600 interagency fire fighters during the McBride Fire. Downshift Brewing Company has brought new energy into the Midtown area with events such as their Oktoberfest and St. Patrick’s Day Spring Break. In addition, they recently opened their new Riverside location at the old Sacred Grounds site, where they will continue the tradition of live music. The Beautification Award went to ENMU-Ruidoso for their interior renovation, and exterior and parking lot improvements. The Volunteer of the Year was awarded to the Community Foundation of Lincoln County for their hard work over the years, especially in the wake of the McBride Fire. Please congratulate our winners if you see them around town.

The Chamber operates both the Ruidoso Visitor Center at the Chamber and the Billy the Kid Visitor Center in Ruidoso Downs. Both visitor centers have been busy over the past year. In the July 2022 - June 2023 fiscal year, we had over 20,000 total contacts! These included walk-in visitors, calls, mailed visitor packets and pocket guides, and packets distributed at various conventions. Most visitors were seeking information on area attractions, things to do, and where to eat and shop.

The Chamber supports our community, and a membership in the Ruidoso Valley Chamber of Commerce is an investment in the future of our community. If you are interested in joining the Chamber, please call (575) 257-7395 or visit our office.

PARKS & RECREATION

Summer Wrap Up and Looking Ahead

As summer wraps up, Ruidoso Parks & Recreation starts prepping for fall. This is a great time of year to enjoy our natural resources. Everyone should take advantage of this spectacular time to go on a hike on one of the beautiful local mountain trails or take a kayak out on Alto or Grindstone Lake. Looking for something a little slower-paced - enjoy a nice stroll on the walking paths in Wingfield or Two Rivers Parks. Stop by the Parks & Rec office to get a boat permit or pay at the self-pay stations located by the boat ramps at each lake.

Ruidoso is set to host the New Mexico State Disc Golf Championship August 19-20 at Oso and Grindstone disc golf courses. The following Saturday, August 26, are the Ruidoso Grindstone Trail Runs featuring a 4-mile course, an 8.5mile course, and a 13.8-mile course.

The Municipal Pool will close on August 5. However, the Wibit will continue operations on weekends through September 4.

DEPARTMENTS & PHONE NUMBERS

Airport 575-336-8111

Convention Center 575-258-5445

Judicial 575-257-9055

Library 575-258-3704

Parks & Recreation 575-257-5030

Police 575-258-7365

Fire 575-257-3473

Solid Waste 575-257-1502

Street Works 575-257-6023

Regional Waste Water Treatment Plant (RWWTP) 575-378-8417

Senior/Community Center 575-257-4565

Water Distribution and Sewer

Collections 575-257-2386

Water Production 575-257-5525

Water Rights/Watershed (RJU) 575-258-6913

www.Ruidoso-NM.gov

VILLAGE HALL: 575-258-4343

• Capital Projects and Purchasing

• Executive

• Finance

• Forestry

• Human Resources

• Planning and Zoning

• Utility Billing

HUMAN RESOURCES SIERRA BLANCA REGIONAL AIRPORT

New Manager Spotlight: Sierra Blanca Regional Airport Airport Construction Update

Lee Baker started his career in Aviation Management approximately five years ago. Before his appointment as Sierra Blanca Regional Airport’s Manager, he served as the Interim Airport Administrator and the Airport Security Coordinator in Clovis, New Mexico. While at the Clovis Airport, Lee was involved in major construction projects and FAA inspections.

Lee has received specialized training, earned his basic and advanced Airport Safety and Operations Specialist Certifications, and FEMA Incident Command System Training. Instrumental in acquiring regional jet service from Clovis to Denver and Dallas, he is excited to join the Village of Ruidoso staff and focus on Sierra Blanca Regional Airport’s operations and potential growth opportunities at SBRA.

Construction on Runway 12/30 and Taxiway Bravo is moving forward. The Airport was closed from June 5 through June 27 for work at the intersections of Runways 12/30 and 06/24. Mesa Verde Construction and Bixby Electric were able to complete this portion of the reconstruction and open the Airport’s Runway 06/24 in time to allow a medical transport plane to land and fly out a very critical patient. The remainder of the project on Runway 12/30 and Taxiway Bravo has continued and is expected to be complete by the end of July or early August.

Funded by the Federal Aviation Administration (FAA), New Mexico State Aviation Division, and the Village of Ruidoso, the project cost is just under $13 Million. The FAA grant was for approximately $9 Million, leaving the State and Village to share their portion of 10%. The additional $3.9 Million was received from the New Mexico State Aviation Division. Once this project is complete, it will be a significant upgrade for the Ruidoso area and the Sierra Blanca Regional Airport.

Lee Baker

POLICE DEPARTMENT Back

to School Safety

It’s the time of year when children across the country go back to school. As part of our commitment to excellence, the Ruidoso Police Department offers a few school safety tips:

» Be aware of school zones on White Mountain Drive and Warrior Drive. Lights will be flashing, and fines doubled, so ALWAYS obey the slower speed limit during school times.

» Watch out for school crossing guards and obey their signals.

» Be c autious of children near schools, bus stops, sidewalks, streets, school parking lots, etc. Sometimes children get excited and run into traffic.

» Never pass other vehicles while driving in a school zone.

» Never change lanes while driving in a school zone.

» Never text while driving in a school zone.

» Avoid using a cell phone, unless it is completely hands-free, while driving in a school zone.

» Unl ess licensed to do so, never use handicapped or emergency vehicle lanes or spaces to drop off or pick up children at school.

» Make a habit of arriving at the bus stop at least five minutes before the scheduled arrival of the bus.

» Ma ke sure your child stays out of the street and avoids excessive horseplay while waiting for the school bus.

» Be sure the bus comes to a complete stop before getting on or off.

» Do n ot walk in the bus driver’s “blind spot” — this is the area from the front of the bus to about 10 feet in front of the bus.

» Whe n dropping your child off at school, be sure to have them ready to exit your vehicle once you come to a complete stop, this avoids motorists behind you having to stop in the roadway.

As always, please be courteous and kind. Let’s have a great 2023-2024 school year!

Summer EVENTS

Check out our line-up of great events for summer!

Please visit DiscoverRuidoso.com for additional events and details.

AUGUST 12:

• Ruidoso Hospice Foundation Annual Butterfly Release, White Mountain Meadows

• The High Desert Playboys, Lost Hiker Brewing Company

• Little Texas, Spencer Theater

AUGUST 16:

Check for Daily Events

Ruidoso-NM.gov/Community-Center

AUGUST 1:

• Full Moon Sound Bath, Blue Lotus Day Spa & Yoga

AUGUST 3:

• Alto Artists Tour Preview Party, Spencer Theater

AUGUST 4-6:

• Alto Artists Tour

• Billy the Kid Pageant and Old Lincoln Days, Historic Lincoln

• Oso Production’s Red White and Tuna, Wingfield Park

AUGUST 5:

• Super Summer, High Mesa Healing Center

• Top of the World Carpenters Tribute, Spencer Theater

• Matthew Palmer LIVE, Downshift Brewing

• Awaken to Arise – A Sacred Gathering, Inn of the Mountain Gods

AUGUST 6:

• Anything for Salinas, Ruidoso Downs Race Track

• Pooch Party, Municipal Swimming Pool

AUGUST 11:

• Bruno and the Hooligans, Ruidoso Downs Race Track

• Women’s Circle, High Mesa Healing Center

AUGUST 18:

• SpiVEY Live, Downshift’s Hidden Tap

AUGUST 19:

• White Oaks Miner’s Day, White Oaks

• Croce Plays Croce, Spencer Theater

• Aces and Eights and The Graham Brothers Band, No Scum Allowed Saloon

• Little Joe Y La Familia, Ruidoso Downs Race Track

AUGUST 19-20:

• NM State Disc Golf Championships, Grindstone Lake

AUGUST 22:

• Spencer Theater Rainmakers Tourney, Rainmakers Golf Course

AUGUST 24:

• Pure Prairie League, Spencer Theater

AUGUST 26:

• Ruidoso Grindstone Trail Runs, Grindstone Lake

• Justin Shandor Elvis Impersonator, Inn of the Mountain Gods

• Massage School Open House, Blue Lotus Day Spa & Yoga

AUGUST 2:

• “Sing 2” Free Summer Kids Series, Allen Theaters

AUGUST 5:

• Last Day, Municipal Swimming Pool

AUGUST 10:

• First Day of School, Grades K-12 (SVP, WME, RMS, RHS)

• Youth Flag Football Registration Ends, Parks & Rec

AUGUST 16:

• Youth Soccer Registration Ends, Parks & Rec

AUGUST 19:

• Smokey’s Garden Experience, Smokey’s Garden

• Youth Soccer Tryouts, Parks & Rec

AUGUST 21:

• Youth Flag Football Tryouts, Parks & Rec

SEPTEMBER 2:

• First Games Youth Soccer, White Mountain Sports Complex

SEPTEMBER 10:

• First Games Youth Flag Football, White Mountain Sports Complex

SEPTEMBER 22:

• Smart Start Football Registration Ends, Parks & Rec

SEPTEMBER 23:

• Smokey’s Garden Experience, Smokey’s Garden

SEPTEMBER 25:

• Smart Start Football Begins, Parks & Rec

SEPTEMBER 2:

• Super Summer, High Mesa Healing Center

SEPTEMBER 2-4:

• All American Labor Day Weekend, Ruidoso Downs Race Track

SEPTEMBER 4:

• All American Futurity, Ruidoso Downs Race Track

• Wibit Closes, Grindstone Lake

SEPTEMBER 15-16:

• Ride Ruidoso, Wingfield Park

SEPTEMBER 16:

• Mountain Top Rock, No Scum Allowed Saloon

SEPTEMBER 20:

• Women’s Circle, High Mesa Healing Center

SEPTEMBER 21-24:

• 54th Annual Golden Aspen Motorcycle Rally, Inn of the Mountain Gods

SEPTEMBER 22:

• Cinderella’s Tom Kiefer, Inn of the Mountain Gods

SEPTEMBER 23-24:

• New Mexico 4X4 Rally, Ruidoso Convention Center

SEPTEMBER 23-25:

• Ruidoso Kite Festival and Food Truck Roundup, White Mountain Sports Complex

SEPTEMBER 30:

• Downshift Brewery’s Oktoberfest, Hidden Tap

VILLAGE ORDINANCE

MAKE SURE YOUR PROPERTY IS THISTLE FREE!

For FREE vinegar mixture, bring clean, empty containers to Parks & Rec for filling

Suggested donation

RUIDOSO FORESTRY DEPARTMENT

Managing Green Fuels to Mitigate

Catastrophic Effects of Wildfire

The Ruidoso Forestry Department is charged with the Management of Green Fuels within the Village to mitigate the catastrophic effects of a wildfire that impacts the Village. Below is the history of the department and the requirements of the landowner according to the Village Ordinance.

» 1998: VOR began to formally address forest health and wildfire hazard reduction issues by purchasing a grapple truck and offering debris pick-up service. A forestry working group was appointed.

» 2000: A second grapple truck was purchased, and a forester was added to the staff. The forester was charged with developing and implementing a Community Forest Management Plan (CFMP). The Greater Ruidoso Area Wildland Urban Interface Working Group was formed and developed a strategy for prioritization of projects. At this time, Ruidoso was rated as the #1 at-risk city in New Mexico for catastrophic wildfire and #2 nationally.

» 2001: Existing ordinances restricting thinning efforts were relaxed (up until this time, a landowner had to have a permit to remove a 5” diameter tree) and forestry assessments were offered to the public.

» 2002: Village Council enacted a suite of ordinances mandating fuels reduction on all lands within Ruidoso and a fire hazard rating standard for new construction regarding structural ignitability and site development. Concepts from the Firewise Communities USA program plus research done on home ignition zones were combined to establish objective fuels management standards. Kokopelli Fire burns 20+ homes in the Ruidoso area.

» 2003: A Municipal Forestry Department was created, and two additional grapple trucks were purchased as demand for services increased. VOR began to contract composting of the forest waste. The Village was recognized with a Firewise Community Award and a National Forest Service Rural Communities Assistance Spirit Award.

» 2004: The first Community Wildfire Protection Plan was approved. Collaboration between Federal Agencies, County Government, Municipal Governments, Subdivisions, Mescalero Tribe, Industry, and Community.

» 2011: White Fire burned 11,000 acres just east of Ruidoso, and five homes were lost.

» 2012: The Swallow Fire burns nine homes in an area that had been thinned and verified that the work being done positively affected fire behavior and allowed suppression forces to do their job. Little Bear Fire burned over 40,000 acres and 240+ structures were lost. Properties that were treated and the camping area around Bonito Lake confirmed that fuel treatments worked in mitigating damage from a large fire. Fuel management standards were updated using lessons learned from large wildfire studies over the past 10 years as to what worked and what didn’t.

» 2013: Ordinance updated.

» 2014: Community Wildfire Protection Plan updated.

» 2016: 200-acre Moon Mountain Fire was stopped with a backfire made possible by thinning Village Property. No structures were lost.

» 2016: 42-80 Ordinance updated.

» 2017: First rotation of thinning subdivisions was complete.

» 2018: The Forestry Department began a second rotation of sequencing through the Village for fuels management requirements.

» 2019: Community Wildfire Protection Plan was updated, and a Fuels Management Plan for Moon Mountain was prepared.

» 2022: Severe wind event with winds clocked to 90 MPH. Numerous fires from trees hitting powerlines with one near the Ruidoso High School on Warrior Drive starting the McBride Fire which burned over 200 structures with 13 homes burned in the Village limits and the rest being in Lincoln County east of the Village. Even though there were 13 homes destroyed in the Village, the thinning of Village and School property minimized the damage. All 13 homes destroyed in the Village were on McBride and Timberline.

The Ordinances require Landowners to provide measures to help mitigate damages in the instance of a wildfire:

1. The landowner must thin their property according to Ordinance Standards and maintain the Standard.

2. They are required to have their property inspected every 10 years by the Forestry Department.

3. The inspection ensures the standards are met. Following the inspection, the Forestry Department issues a letter of certification that is good for 10 years.

4. Every landowner is required to pay a yard waste fee on their monthly utility bill of $4 per acre if the property is certified and $12 per acre if the property has not been certified or the certification has expired. The rate increases the month after the certification expires and the landowner is charged the higher fee until the property is again brought into compliance and a new certification issued. Money from this fee is used to pay for the grapple truck support in removing the thinned material and partially supporting the Forestry Department.

LEVEL 1 FIRE RESTRICTIONS LEVEL 1 FIRE RESTRICTIONS

WWW.RUIDOSO-NM.GOV FOR MORE INFORMATION

Permitted commercial fire pits - OK

Outdoor cooking including charcoal - OK

Non-permitted fire pits, campfires, & fireworks - NOT OK

POLICE DEPARTMENT New Dispatch Center Opening at Horton Complex

The Village of Ruidoso was incorporated in 1945. Before that date, law enforcement was the responsibility of the Lincoln County Sheriff’s Office and the New Mexico State Police. In 1946, the Village of Ruidoso established various departments, including the Ruidoso Police Department with the appointment of Frank Ivy as Village Marshall on February 15, 1946. Until approximately 1959, the Ruidoso Police Department was located at Old Fire Station One, on the corner of Rio and Eagle Streets. It was then relocated to the old school building on Wingfield Street until Chief Lanny Maddox acquired the old Moncor Bank, renovated the building, and moved the police department in November 1999.

Dispatch is the most important first responder, yet they are often forgotten. Since moving into the current facility, RPD Dispatch has functioned in a 12 by 20-foot area with three workstations. In the summer of 2019, forward movement began to construct a stateof-the-art facility for the department at the Horton Complex. This endeavor is now almost complete, with everything installed, and final inspections and a certificate of occupancy occurring in the next few weeks.

From the inception of dispatch and rotary phones, to pen and paper, RPD Dispatch will now operate in a new, advanced facility with a digital, high-speed internet phone system with mapping capabilities which help establish pinpoint locations for callers and create a safer community.

One of Ruidoso Police Department’s first dispatchers