AUGUST 2013
51
NIP/TUCK Introducing our painless repairs & alterations service. Getting your clothes altered and repaired is now more convenient than a lunchtime facelift.
Newmarket 402 Broadway, Newmarket. Tel: (09) 520 6040 Eastridge 215 Kepa Rd, Kohimarama. Tel: (09) 521 6066 (alterations service not available at Eastridge)
www.regaldrycleaners.co.nz
Verve chats to Darryn Kendall of Regal Drycleaners Unless you’re a professional dry cleaner, it is likely that you don’t know much about the intricacies of the dry cleaning world. Verve interviewed Darryn Kendall of Regal Drycleaners the other day and this is what he had to say.
Verve: Tell us more about the services you offer. Darryn: Regal Drycleaners offer a full range of garment care services including drycleaning, wetcleaning and clothing alterations and repairs. This includes general suiting, designer-wear, delicate/couture garments, shirt laundry, household furnishings, bedding and drapes through to leathers, furs, wedding gowns and toys. V: Have you won any awards? D: We are proud to be the reigning holder of Metro Magazine’s Best Dry Cleaners award – we have consistently won this each time the category has been run.
Regal Drycleaners is the only Australasian affiliate of ‘Americas Best Drycleaners’. This is an elite group of drycleaners who have passed a stringent accreditation process and must maintain high standards of service, quality and convenience. Membership of this group also helps to keep Regal at the forefront of developments in technology and cleaning methods. We are recommended by New Zealand’s leading fashion designers...in fact Yvonne Bennetti refers to Regal as “the art restorers of the fashion world’. V: Do you have an online service? D: We offer a free corporate pick-up and delivery service for business addresses in central Auckland (a map of the coverage area is on our website). First time users receive a complimentary garment bag and Verve readers receive 50% discount off their first online order by using the promo code ‘Verve 50%’ (terms and conditions apply – see the Regal website). This service operates daily Monday to Friday with
orders picked up within three hours of ordering, and payment is made by credit card over a secure payment gateway. It’s fast, convenient and you don’t even need to leave your office. It’s no wonder our online customers rave about this service! V: How is Regal Drycleaners different from other drycleaners? D: We live and breathe quality and service! Our customers love our easy parking right outside both stores (Broadway Newmarket and Eastridge Shopping Centre Kohimarama). We pay extraordinary attention to detail... from replacing missing buttons and re-stitching partially fallen hems (all at no extra charge) to our stringent worldclass quality control systems. We have invested heavily in hi-tech, gentle and eco-friendly cleaning methods, specialist garment technicians and friendly, welltrained customer service staff which all combine to deliver an unrivalled customer experience.