The Link Newsletter 2019 Vertu Honda

SPRING 2019

THE Newsletter of the VERTU Honda Group

CR-V HYBRID CONTENTS:

2. Vertu Honda Update • 3. new HR-V Sport • 4-5. CR-V Hybrid 6. Urban EV • 7. What car winners • 8-9. New car offers 10-11. aftersales • 12-13. dealership updates • 14-15. Motorbikes review

VERTU HONDA UPDATE

WELCOME TO THE LINK

A very warm welcome to our spring 2019 edition of The Link. 2018 was indeed a very exciting year for Honda. Over the past year many milestones have been reached in terms of research and development, production and on the track. You will all have seen Marc Marquez and the Repsol Honda Moto GP team celebrate a fifth Moto GP class one world championship. The futuristic Honda Clarity has gone on sale in Japan, Honda Jets are proving hugely successful in the aviation sector and research and development partnership agreements have been made with Panasonic and Hitachi to develop world class battery and EV power units. Honda’s quest to deliver to you the very best products in terms of maximising performance, reliability and customer joy, balanced with minimising environmental impact, goes on.

At Vertu Honda we are now in our 23rd year with this great Honda brand. We are Honda’s largest dealer partner in Europe, representing 13 car and 2 Motorcycle dealerships across the North East and East Midlands. In the last twelve months we have been proud to deliver a total of 10994 cars/bikes to our customers in our Vertu Honda dealerships. Thank you to each and every customer who took delivery of a new, Motability or used product from us this year. I personally am proud to work with our teams, who I know show daily passion for our products but above all enjoy the customer relationships that have been developed over time. I very much believe this is a great time to be associated with the Honda brand, be it with cars or bikes.

n

Marc Marquez

2019 see’s our journey to electrification begin. Honda Motor firmly believe that the solutions to powering our cars and bikes of the future lie in many different forms. Electric vehicles, Hybrids, Hydrogen fuel cell and petrol all have a place. Right now we have just received the all New Honda CR-V Hybrid. This car is outstanding and with Honda’s Hybrid pedigree stretching back 1999, when Honda’s first Hybrid, the Insight, was launched. All of the learnings through those 20 years are distilled into the New 2.0 i-MMD Hybrid that awaits your inspection and test drive at each and every one of our dealerships at Vertu Honda. We truly believe that you are our best critic. Your unique perspective is highly valued and your discerning opinion on our products and services is what we strive to seek approval for.

Investment in our showrooms and teams at Vertu Honda continues. We firmly believe that the people we choose to work in all roles in our Honda dealerships should be people our own families would trust and ultimately buy from. Training and development from Technician through to Sales Executive is at the core of everything we do. All focused on ensuring that you, our most valued visitor to our dealerships, gets the level of service and expertise that you quite rightly expect.

With March fast approaching we have a range of new products in store just for you. New 2019 HR-V, the all New CR-V, Limited Edition Sport Line Civic, the ultra-reliable Honda Jazz not to mention New Honda Cub, Monkey, CB Neo Café Racer range and the Legendary Africa Twin. I hope you find time to visit us soon. For cars, bikes, parts, service or just a cuppa our door is always open and a warm welcome is assured. Test drives and rides are readily available at all of our dealerships for you to experience the amazing 2019 range of Honda products.

n Urban EV

Enjoy the read and we look forward to welcoming you soon at Vertu Honda where we will always strive for better. Our desire is to treat you as an individual and help you find the best products and services we can offer for all of your motoring needs.

CR-V CR-V

The kettle’s on!

n CR-V i-mmd hybrid

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SPRING 2019 Vertu Honda

Chris Taylor Managing Director Vertu Honda

NEW HR-V SPORT

NEW HR-V SPORT WITH 1.5 VTEC TURBO ENGINE Honda has revealed details of the new HR-V Sport, a specific grade for the revised 2019 model equipped with the 1.5-litre VTEC TURBO petrol engine as well as upgrades to the chassis and suspension. The HR-V Sport benefits from the refreshed exterior styling and interior upgrades of the standard 2019 HR-V, with additional bespoke design features.

The 1.5-litre VTEC TURBO engine in the new HR-V Sport was first seen in the latest generation Honda Civic. The muscular four-cylinder engine gives the 2019 HR-V enhanced performance, with peak power of 182 PS (134 kW) at 5,500rpm for 6MT and 6,000 rpm for CVT. Honda developed the HR-V Sport to cater to buyers who want a sportier driving experience from a subcompact SUV. As part of a package that aims to deliver an optimised balance of body rigidity, suspension control and steering feel, the HR-V Sport is equipped with bespoke 'Performance Damper' technology. It keeps the car flatter through corners, enhances stability during sudden lane changes, and reduces vibration over uneven roads.

The steering set-up is unique to the model, which is complemented

by Honda's Agile Handling Assist technology.

Upgrades to the elegant exterior design include a new interpretation of Honda’s 'Solid Wing Face’ graphic, with a high-gloss black chrome

panel that replaces the darkened chrome of the standard 2019 HR-V. An exclusive black honeycomb finish is applied to the front grille garnish, which also carries over into the fog light surrounds.

The HR-V Sport comprises dynamic styling elements, including a slim front splitter, side skirts, wheel arch mouldings and a more aggressive rear bumper – all finished in black. Sport trim also includes black door mirror caps, dual exhaust pipes and 18-inch alloy wheels in a unique design.

LED headlights come as standard and incorporate high and low beams, LED indicators and LED daytime running lights. At the rear, a black chrome garnish across the tailgate mirrors the trim at the front, while the tail lights are enhanced with a dark ‘smoked’ effect and black inner bars as the standard 2019 HR-V. Inside, new seats for the driver and front passenger provide enhanced support in the seat cushion and back rest. The dynamic styling continues in the interior with exclusive combi seats in black & dark red combined with black roof lining to enhance the sporty appeal.

We’re very excited about the arrival of this car, it’s a great addition to the HR-V range. Its arrival will also coincide with the return of 1.6 i-DTEC diesel engined 2019 models. You can book a test drive of the all new HR-V Sport at your local dealership.

Vertu Honda SPRING 2019

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CR-V HYBRID

CR-V

2019 HONDA CR-V HYBRID Since the introduction of the first-generation model in 1995, the Honda CR-V has continuously improved throughout each generation. This latest evolution of the popular compact SUV has been developed to exceed the expectations of customers, with enhanced and unique characteristics.

The new CR-V now features a range of sophisticated technologies and superior quality throughout.

The all-new Honda CR-V is available with advanced hybrid powertrain technology. The hybrid system uses intelligent Multi Mode Drive technology (i-MMD) combining two electric motors, an Atkinson-cycle petrol engine, lithium-ion battery and a fixed-gear transmission to deliver high levels of refinement, responsiveness and efficiency. It is available in both FWD and AWD formats.

Honda HR-V Wins Honest John Small Crossover Award The CR-V Hybrid is equipped with an efficient 2.0-litre i-VTEC petrol engine, with peak power of 143bhp (145PS) at 6,200 rpm, and a powerful 181bhp (184PS) electric motor with torque of 315Nm. The petrol-electric powertrain can propel the CR-V Hybrid from zero to 62mph in 8.8 seconds in FWD guise, and in 9.2s for the AWD model.

The top speed of the Hybrid is 112mph.

The front-wheel drive CR-V Hybrid has achieved CO2 emissions of 120 g/km (correlated NEDC*), with official average fuel economy of 53.3 mpg. The four-wheel drive CR-V Hybrid achieved CO2 emissions of 126 g/km (correlated NEDC*) and average fuel economy of 51.4mpg.

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SPRING 2019 Vertu Honda

Honda’s unique i-MMD technology is so-named as it intelligently and automatically switches between three driving modes to provide the highest possible efficiency when driving. These modes comprise: EV Drive, where the lithium-ion battery supplies power to the electric propulsion motor directly; Hybrid Drive, where the engine supplies power to an electric generator motor, which in turn supplies it to the electric propulsion motor; and Engine Drive, where the engine is connected directly to the wheels via a lock-up clutch.

In most urban driving situations, the CR-V Hybrid will shuffle between Hybrid Drive and EV Drive for optimum efficiency. In Hybrid Drive, excess power from the petrol engine can also be diverted to recharge the battery via the generator motor. EV Drive permits pure-electric propulsion and gives the CR-V a zero-emissions range of around 1.2 miles (2km) depending on the driving condition and battery charge. The Engine Drive mode is the most efficient set-up for cruising at higher speeds and it can be supplemented by an on-demand power ‘boost’ from the electric propulsion motor to supplement engine torque under certain conditions.

CR-V HYBRID

through the pedals or steering wheel, and the near-silent powertrain means the CR-V Hybrid boasts outstanding NVH management.

At a 40mph cruise, the CR-V Hybrid will typically run in EV Drive for more than half of the time. At 62mph the car will be in EV Drive for approximately one third of the time, whilst achieving the CRV’s maximum speed, the car will run in Hybrid Drive.

The software ‘brain’ of the i-MMD system decides when to shuffle between these modes to maximise efficiency, without disturbing the driver or requiring any further thought or input from them.

Engineers on the CR-V Hybrid programme have worked hard to ensure that the transfer between power sources – including the engine stop-start function – is virtually imperceptible to the occupants. The smooth transfer of torque means there is no driveline shunt or undesirable feedback

The new model raises the bar in terms of interior quality, sophistication and spaciousness. Benchmarked against premium-brand products, it delivers improved ride quality, steering response, body control and NVH management. Evolved in every way, the all-new CR-V delivers more comfort, convenience and connectivity than ever before. All versions of the CR-V Hybrid are equipped with 18-inch alloy wheels, and top-grade cars also feature a panoramic glass sunroof as standard.

Available with five seats only with a choice of two and all-wheel drive, the hybrid version of the CR-V follows the standard Honda grading rising from the entry level S to SE, SR and finishing at the top of the range EX. Just one final point of important information before you book your test drive, the premium for all of this technology over the standard CR-V starts at just £ 800. To experience the future of modern day motoring book your test drive at your local Vertu Honda dealership.

NEW CAR MODELS

HONDA JAZZ – THE CAR WITH BIG IDEAS There’s more than meets the eye with a Honda Jazz. Deceptively spacious on the inside, it defies its compact exterior dimensions.

Unique magic seats further enhance the practicality of the interior space.

A GLIMPSE INTO THE FUTURE…..

We covered the Urban EV in the last issue of The Link, showing a picture of the prototype.

With the advent of 2019 additional details have been released, ahead of the production prototype debut at this year’s Geneva Motorshow in March.

The urban electric city car, which has recently been seen being tested on public roads, is one of the most hotly anticipated cars of 2019. The production prototype is likely to stay pretty true to the original concept, the three-door design making way for a more practical 5 door set up, however the overall style remains.

The car has a low, wide stance and is expected to be 100mm shorter than the current Jazz, so a compact 3.89 meters.

Slim A pillars maximise visibility, while inside a floating dashboard will greet occupants. Powertrain details are yet to be released however expect to see the latest lightweight, high density battery configuration together with integrated heat management and energy transfer functions. Range is expected to be around 155 miles.

The Urban EV will be Honda’s first electric car to be sold in Europe. Compact exterior dimensions, cute styling and a spacious interior will make it an ideal car for many. We are so excited about the car’s arrival, it’s a true game changer. We will keep you updated on all developments and ensure you are the first to experience the new generation of personal transport.

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SPRING 2019 Vertu Honda

The Jazz is eager to impress with a choice of two petrol engines, 1.3 i-VTEC and 1.5 i-VTEC, both of which are available with manual or automatic transmissions. The responsive 130 ps 1.5 i-VTEC engine adds a sporty nature to the Jazz, available in the Sport grade.

The Jazz continues to offer big car refinement with class beating levels of equipment, Sport and EX models equipped with the latest LED headlights for instance, Honda sensing standard from SE models upwards, along with climate control, cruise control. It really is a supermini with big ambitions.

A best seller the Jazz is available with generous deposit contributions and five years/62,500 mile servicing for just £599, which is incredible value. Could a Jazz be missing from your life? call to book your test drive and be ready to be impressed.

NEW CAR MODELS

CIVIC – A NEW ERA The all new Civic is now a familiar sight on our roads. Always a best seller, the new model sets the benchmark in family hatchback design.

The five-door hatchback is the perfect family car, easy to drive and has a very practical boot, the largest in its class, with a low load height and wide opening.

The new models offer a sporty, refined driving experience. The all new 1.0 VTEC and 1.5 VTEC turbo petrol engines are truly superb. They are joined by a heavily revised 1.6 i-DTEC diesel engine. All models are available with manual or automatic transmissions.

As you expect with a Honda equipment levels are high, all models having Honda sensing technology as standard which includes adaptive cruise control, lane departure warning, traffic sign recognition, lane keep assist, intelligent speed limiter and collision mitigation braking system.

All operate seamlessly, enhancing overall safety.

There is no better time to experience the Civic, each Vertu Honda dealership has a range of demonstrators to enable you to fully immerse yourself in the new car. Take this opportunity to get behind the wheel of a truly great Honda. You won’t be disappointed.

WHAT CAR? AWARDS 2019 Honda was very proud to receive a hat trick of honours at the 2019 What Car? Car of the Year awards in January, including the prestigious Hot Hatch of the Year award for the Civic Type R which it took for the second consecutive year.

CR-V

THE MOST POPULAR SUV IN THE WORLD Did you know that the Honda CR-V is a world leader?

You’ll have read about the all new Hybrid model. A car for the future which you can drive today. Don’t overlook the 1.5 VTEC engine models of the CR-V. Class leading space with lots of clever storage ideas and the option of a third row of seats, a first for the CR-V, meaning you can transport up to seven people. A new improved driving experience awaits with sophisticated suspension, intelligent control and agile handling. All give you comfort and control, all year round. Your safety is paramount so a suite of safety features comes as standard with Honda Sensing. The current CR-V is the latest in a long line of award-winning CR-V models. Visit any Vertu Honda dealership and you will find both new and approved used examples, so whatever your budget there is a CR-V for you. Time to take a test drive?

The Urban EV took the coveted reader award for the Most Anticipated Car Launch of 2019 - the third time in five years that a Honda car has won it, and with eight times as many votes as the car finishing in second place. We look forward to seeing the prototype at Geneva Motor Show in March.

And finally, the CR-V hybrid was awarded Best Hybrid Over £30,000, with the car described as ‘refined, spacious and good to drive’ by What Car? Editor, Steve Huntingford.

Phil Webb commented: “Starting a new year with not one but three accolades at one of the most prestigious automotive awards ceremonies is fantastic. Of course, we know the Civic Type R is a winner but to have What Car? say it, and say it twice in a row, is something special. Compounding that with the overwhelming landslide of a win for the Urban EV and then a price-point win for the CR-V hybrid; we have a great 2019 ahead of us.”

Vertu Honda SPRING 2019

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Enjoy 0% Apr finance on selected Jazz and Civic models. £1000 Test Drive incen Deposit contributions of upto £1250 on Honda Aspirations, 6.2% APR on s

VERTU HONDA DEALERSHIPS TO PARTNER WITH FORCES CARS DIRECT Vertu Honda has partnered with Forces Cars Direct to offer discounted cars for members of the armed forces and emergency services.

Forces Cars Direct is the leading supplier to the British military and veterans in the UK with new car discounts of up to 35 percent, plus tax-free cars available for those serving overseas. Its sister company, Motor Source Group, extends this unique programme to reward every day heroes, with endorsements from NARPO, the Fire Brigades Union, the Prison Officers Association, as well NHS Trusts across the country, and many other highly credible organisations. Reservists, members of the TA, diplomats, MOD civilians and Defence Discount Service (DDS) card, Blue Light card and Boundless card holders are all also eligible for the discount.

Members of the armed forces and emergency services, whether serving or retired, will now be able to receive exclusive deals through the new partnership with Vertu Honda.

Billy Taylor, general manager of our dealerships in Newcastle, Sunderland and Morpeth competed in the first series of the TV endurance programme, SAS – Who Dares Wins, starring former special forces operative Ant Middleton who now represents Forces Cars Direct as Brand Ambassador. “It was great to catch up with Ant following our recent meeting with managing director Steve Thornton, and we are delighted to join forces and support our service personnel.”

n L-R Chris Taylor, Steve Thornton, Ant Middleton, Billy Taylor, Andrew White

ntive on Civic models, excluding Type R. selected Jazz, Civic, HR-V and CR-V.

Jazz Sport 1.5 i-VTEC Manual in Platinum White Pearl at £17,900 On The Road (OTR), £750 deposit contribution, 6.2% APR. Jazz S £14,360 42 months 0% APR finance, £189 deposit, £189 month. Civic Sport Plus 1.5 VTEC Turbo Manual in Rallye Red at £26,405 On The Road (OTR), £1250 deposit Contribution, 6.2 % APR & £1000 test drive incentive available. Civic Sportline £22,445 available with 0% APR finance. HR-V SE 1.5 i-VTEC Manual in Midnight Blue Beam Metallic at £23,275 On The Road (OTR), £750 deposit contribution, 6.2% APR, CR-V EX 1.5 VTEC Manual in Modern Steel Metallic at £35,005 On The Road (OTR), £1000 deposit contribution, 6.2% APR. CR-V SR 2.0 i-MMD eCVT in Platinum White Pearl at £33,995.

Terms and Conditions: Ordered from 01 February 2019 to 31 March 2019 and registered by 31 March 2019. Subject to model and colour availability. Offers applicable at participating dealers and are at the promoter’s absolute discretion. *£1,000 Test Drive Incentive: £1,000 customer saving off the On The Road price. Customer saving of £1,000 is applicable to Civic (excluding Type R) models. £1,000 inc VAT will be applied to the retail invoice. Fuel consumption figures for the Honda range mpg (l/100km): Urban 39.2 (7.2) to 30.1 (9.4), Extra Urban 55.4 (5.1) to 43.5 (6.5), Combined 47.9 (5.9) to 37.2 (7.6).

CO2 emissions: 133g/km to 177g/km. Fuel consumption figures sourced from official EUregulated laboratory test results, are provided for comparison purposes and may not reflect real-life driving experience.

YES YOU CAN...

DRIVE AWA WAY IN A BRAND NEW JAZZ HR-V, JAZZ, HR-V, CR-V, CR-V, OR OR CIVIC CIVIC WITH WITH VERTU VERTU HONDA. HONDA

NIL A Ad dv va anc ce e Rental a av va v ailable on selectte ed Honda models.

In exchange for your Motability Allowance (PIP P/ /DLA) you receive a brand new Honda, no insurance, servicing or road tax to pay, it ’s all taken care of. New to the scheme? Part exchange welcome. Please ask for details.

AFTERSALES

POT HOLE CHECK Potholes. At this time of year they’re almost impossible to avoid. Make sure your Honda is in tip top condition with a pothole check And after a long, cold winter there are even more than before. Every time you ‘clonk’ over one, the shock of hitting a pothole can affect your car’s wheel alignment.

This can, in turn, increase tyre wear, fuel consumption and compromise handling.

At Vertu Honda we have a solution. Our Pothole Check. Come in to see us, and our specially trained Honda technicians will look over, and under, your car, checking your wheel alignment. At just £35 it’s a sensible way to keep your Honda happy for longer.

Should your wheels need re-aligning, we will let you know and include it in the check. If we spot any other damage, we’ll tell you the cost of any repairs and how long they’ll take before doing any work.

To find out more, or to book your Pothole Check, please give us a call.

We look forward to seeing you.

Have the option of recording each journey One of the most popular accessories for cars is the relatively new Dashcam. Your local dealership can fit the latest spec camera to your car, hard wiring it in, so no messy wires, for just £135, including SD card.

The camera can be fitted to all new or used cars, any make or model.

The Ring RBGDC15 Mini dash camera can capture the action on the road. The 120° degree lens gives a wide view of the road. 1080HD resolution provides clear video footage, while loop recording continuously captures footage, overwriting old files with no manual changes to make. No need to worry about important files though – you can choose to lock the ones you want to keep. The device automatically turns itself on when you start your car, and off again when you stop the engine – meaning it won’t drain your battery once you’ve parked up. Easy to install, set up and use. Includes audio recording, as well as shock sensor technology, which automatically saves any footage in the event of a collision. Footage from the camera may help with insurance claims in the event of an accident.

DAVID EARTH – MASTER TECHNICIAN VERTU HONDA GRANTHAM

MULTIPLE MALFUNCTION WARNING LIGHTS

In the rare event that your Honda develops a fault, owners of late model vehicles may experience multiple warning lights on the dashboard giving the impression of a catastrophic vehicle failure.

Don’t panic, this is not generally the case!

Some years ago, when a vehicle system developed a fault, a solitary malfunction indication light (MIL) would be illuminated to indicate there was a fault with a specific system.

As vehicles have become more technologically advanced they rely on many more electronic control modules to operate systems which improve emissions as well as driver comfort and safety.

Important information is now widely shared between modules.

For example, the engine control module shares driver input data with the vehicle stability assist control module which is integrated with the anti-lock braking control module and shares its information with the electronic handbrake system and tyre deflation system. So, if there is a fault detected by the engine control module, it switches to a fail safe mode and illuminates a MIL; as the engine data is now "unreliable" the interrelated control units cannot trust the data they receive from it and also switch to a fail safe mode subsequently illuminating MILs to indicate this. As you can see, one fault creates a knock on effect for each system causing the multiple warning light phenomenon.

The multiple warning light scenario also reduces the temptation for drivers to ignore the malfunction indication. Always refer to the owner’s manual when any warning light comes on as this will advise you on what steps to take.

If your vehicle indicates a fault you should have the issue investigated as soon as possible. Your local Honda dealer is the best equipped for Honda diagnosis with professional, experienced, Honda trained technicians and the correct diagnostic knowledge and equipment to enable us to fix your Honda correctly and quickly.

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SPRING 2019 Vertu Honda

Interested? Simply call your local dealership and arrange fitting.

Spring Check Offer – £50 (Saves £25) Over the winter months, you may not have used your air conditioning as much as in summer, over time this can lead to a deterioration in the efficiency and performance of the system.

The Anti-bacterial refresh will remove any build-up of harmful bacteria within the system and vents over the winter months, this will also remove any unpleasant odours that have been created by the build-up of harmful bacteria. The refresh is available on all vehicles. Plus you will receive FREE fluid replenishment Up to 0.5 litre Oil, Coolant, Washer fluid, Power Steering Fluid and: • VHC • Wash & VAC • Air con De-Bug • Pollen Filter A full Honda Air Conditioning Service is also available. We’ll recharge your Honda’s system, check for any leaks and carry out a performance test. So you’ll have plenty of cool air in your car when you need it. Perfect for the warmer weather ahead.

You can upgrade and save yourself £75 in total for all of the above Including a regas for only £100.

AFTERSALES

Keeping your Honda Happy and Healthy Your Service Pla n and d Extended Gua rantee are about

to expire.

Here at ()2/- Hon da, we like goiing the extra mile. Tha single service we t’s w why we put mor do, and why we e into every kee p you protected an Extended Gua aga gainst the unpred rantee. So why y not renew them ictable with men both to Here pay to da, oday? You can pick at ()2 suit you – and /-ts Hon d we’ we like goin flexible ll kee p ayour car looking ing the extr single service we mile. That’s w whyand do, and why we we driv new put ing . ry morlike e into keep you protect eve an Extended Gua ed aga gainst the unpred rantee. So why y icta not ble ren with ew them both tod payments to suit oda y?

You you – and can pick flexible d we’ll keep you r car looking and driving like new.

Some of your vehicles servicing needs will have been carried out on a time or mileage basis, whichever comes first. In some cases, especially the low mileage vehicles, the items may only now be coming up for replacement. At Vertu Honda we pride ourselves on giving you the correct maintenance advice so you can keep your Honda a Happy and Healthy Honda, at all times. Below are details of a few key checks.

Coolant Replacement and Cooling fan Check - Most modern cars have a sealed cooling system so they shouldn’t need any topping up – unless, of course, they’ve sprung a leak. Give your engine coolant and your cooling fan a check every couple of weeks so you can spot any problems early.

Honda recommends the coolant to be replaced at the following Intervals

Only Honda tra ained technicians serv ice e you y r car, because they kno w it best.

Only Honda tra ained technicians serv ice e you y r car, because they kno w it best.

Hondacare Assis stance means whereve r you y are we’ll get you bac k on the road or safely h home.

PETROL – Every 125,000 Miles or 10 Years which - ever comes first

We only y use u genuine Honda parrts to maintain the reliability of your car.

DIESEL – Every 62,500 Miles or 5 years, There after every 37,500 or 3 Years

We only y use u genuine Honda parrts to maintain the reliability of your car.

Why do we need to check your coolant The coolant should be between the min/max marks on the side of the expansion tank

A complim p entary clean alwa ays completes your service.

Check any hoses that you can see at the same time; wet or white staining is a sign of possible problems to come If the coolant needs topping up, don't remove the filler cap unless the engine is cold – you could be scalded by a sudden release of pressurised hot water

*3$$ ."-2 $",3$ ()2 /- %"#+3 +)3$)21 $)21'& '&!0 !

Accessory pack options – protect your Honda

We have a number of special accessory packs which offer you the chance to take advantage of significant savings over normal prices.

Available on all 17YM Civic 5D, 19YM CR-V / Hybrid, 19YM HR-V, 18YM Jazz, the packs come in two options:

Pack 1 – Front & Rear Lipped Rubber Mats, Boot Tray, Windshield Cover Pack 2 – Front & Rear Lipped Rubber Mats, Boot Tray, Front & Rear Mud Guards As you can see from the prices below these offer exceptional value. Call your dealership today or why not visit and you’ll see a pack on display. Hurry, offer ends 31st March 2019.

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Make sure you use Honda’s genuine antifreeze – the different types don't mix well Antifreeze doesn't just protect your engine in winter. It helps stop corrosion and scale build-up all year round It's not normal for the coolant level to drop; if you see that it has, please contact your service advisor as this may indicate a leak.

All of the above can be carried out for just £85. To book your appointment simply call your local Vertu Honda dealership.

Auxiliary Belts Your Honda’s auxiliary belt is made from a rubber based compound which deteriorates over time, even if you don’t drive many miles. If you don’t replace it when needed, it could result in your Honda breaking down. A broken belt may cause serious damage to the alternator, battery, loss of steering for pump assisted steering systems, and other parts the belt controls. At Vertu Honda we recommend that your auxiliary belt is renewed no later that our recommended change interval, typically ranging from 60,000 to 75,000 miles or approaching six to eight years, depending on the model of your Honda.

These checks and replacements can be carried out for £93 Inc Parts Labour and VAT a by a trained technician. (Includes VHC and Wash and Vac) Gear Box Oil Replacement

OR tts,, Boot Tray, ubber Maats Mud Guards 331 ted Price: £ tandard Fit .50 Price: £244 New Fitted

Booott Tray, Rubber Mats, Boo er Windshield Cov

Savingg: £59

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• Manual Transmission – Every 75,000 Miles or 8 years (Which ever comes first)

Price: £243 tted Pr Standard Fi Price: £184 dP New Fitted

Sa o on mited time *Li$ , -. " !# ealeer for more details.

Ask your d%&'(*+ 19 9Y YM

• Honda recommend the replacement of your gearbox oil at the following Interval

• Automatic Transmission – Every 75,000 Miles or 8 years, thereafter every 50,000 Miles or 4 Years • CVT - Jazz / Civic / Jazz Hybrid / Insight 2012 Onwards Every 25,000 Miles or 2 Years • New 2016 Jazz . HRV – Every 25,000 Miles or 2 Years

ber Mat atss, s, Boot Tray, Mud Guards dard Fitted Price

: £360

*Limited time o ly. on Ask you our deale er for

New Fitted Price

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more details.

Savin ng: £101

RRu ber Mats, Boo Rub oot ott Tray, Windshield Cover Standard Fitted

Price ice: £277

New Fitted Price ce:

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Saving: £51

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The price for the above is £85. Includes parts labour and the correct grade of Genuine Honda Gear oil.

Vertu Honda SPRING 2019

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DEALERSHIP UPDATES

Vertu Honda Durham welcome to a thriving dealership Our dealership in Durham has expanded its team with two new sales executives, following a £200,000 refurbishment.

Martin Turnbull and Aidan Weatherburn have joined the dealership as a result of growth.

Vertu Honda Durham received a £200,000 investment, which included a total redecoration of the dealership and refurbishment of the current customer areas and showroom. The dealership was recently voted the 5th best Honda site in the UK, as part of a customer satisfaction survey conducted by the manufacturer.

Mark Flynn, general manager of Vertu Honda Durham, said: “It is great to welcome Martin and Aidan to the Vertu

Honda team. Martin brings a wealth of experience to his role, while Aidan is keen to cut his professional teeth at the dealership. I am thrilled that he has chosen our dealership as his first place of work within the industry.

“Our fantastic team and the new-look dealership, which has benefitted from Vertu Honda’s ongoing investment programme, allow us to deliver a first class customer experience every time. We look forward to introducing our customers to the new members of the team, and welcoming some new faces into our new and improved dealership.”

Mark Flynn, general manager of n Centre: Vertu Honda Durham, with the team

Investing in future talent Vertu HONDA LINCOLN Vertu Honda Lincoln has recently expanded their team with a number of apprentices and new colleagues. From left to right, Francis, Kerri, David, Jack & Matthew. They have recently taken up their roles as a graduate trainee service advisor, service advisor, apprentice accounts assistant, apprentice parts advisor and trainee sales executive. Growing our own stars of tomorrow helps us to secure the continued success of Honda Lincoln. We welcome them all to the team and wish them luck with their new careers.

Great Effort by Vertu Honda Mansfield for Children in Need The team at Mansfield raised over £1000 for Children in Need.

Throughout the year Ged very kindly managed the supply of various snacks for both colleagues and customers in the customer waiting area. All profits from the sales were put to one side to support the dealerships Children in Need fundraising activities.

On the actual day of Children in Need, in addition to various fundraising efforts, the funds were totalled and a very impressive £1011 was raised. Well done to Rob, Ged and the whole of Vertu Honda Mansfield. The team would like to extend a thank you to all customers who helped to raise such an impressive amount.

12

SPRING 2019 Vertu Honda

DEALERSHIP UPDATES

Vertu Honda Stockton reaches out Vertu Honda Stockton has teamed up with other businesses in the Teesside and North Yorkshire area, to support the beginning of building works for a respite and permanent supported living center.

JPC Community Farm, which was established by Paul and Julie Connaughton for their son James, purchased a 23.5 acre site near Stokesley, with support from SLIL Thorntree and Best Bespoke Tenancies, for its most ambitious charity project yet. The James Paul Connaughton Community Farm will provide permanent and temporary respite care for young adults with disabilities and their families.

Work started on site in November to provide a 5 star-rated (Outstanding) supported living environment for those with additional needs. The farm will initially offer 21 apartments which include a three-bedroom, two-storey apartment, and plans to further develop respite care, overnight care and day-care centres in the future.

Vertu Honda Stockton has supported the JPC Community Farm for more than 15 years, providing cars at a number of events the charity has organised, including the recent Supercar Saturday on Stockton high street, in addition to acting as an ongoing sponsor. The dealership also provided the family with a new Honda CRV through the Motability Scheme in January, waiving the deposit of £750.

Martin Boagey, general manager of the recently-refurbished Vertu Honda Stockton, said: “It is important for local businesses to support the communities they operate in. We have a great relationship with Paul and Julie, and the work that the charity does is fantastic. The charity’s project will provide a haven for young adults with disabilities and their families, and we proud to be able to play a part in making the farm and the respite centre a reality.”

Vertu Honda Derby – Long service Vertu Honda Derby is celebrating the dedication of two of its colleagues. Jeffrey Rex has worked for an incredible 42 years, while general manger, Peter Wileman, who joined the dealership in 2014, has worked in the Derby area for almost 30 years. This comes at a time when the sales team has been strengthened with the arrival of Vik Sandhu.

The dealership recently benefitted from a £100k refurbishment. The showroom has increased in size, allowing customers to see a wider variety of new cars on display and the area has been completely reorganised with the best-possible customer experience in mind.

Peter Wileman, general manager at Vertu Honda Derby, added: “Following our recent refurbishment, we are able to provide our customers with the complete Honda experience, in time for the arrival of models such as the all new CR-V hybrid and the much anticipated Urban EV. As always, we will continue to provide first class customer service, whether it’s a new customer or a familiar face.

Vertu Newcastle Honda is working with the North East Autism Society Our team at Newcastle has supported the charity in multiple fundraising events over the last couple of years. As a gesture of goodwill, the organisation offered to train Vertu Newcastle Honda colleagues on the steps the team can take to make visits to the dealership easier for those living with autism.

Someone living with autism may now be able to access the Motability Scheme. As the team has seen a rise in customers and families on the Autistic spectrum visiting the dealership, they were keen to take advantage of the training.

The Motability Scheme is designed to help, providing flexible and worry-free access to a brand new, reliable vehicle of choice. Anyone accessing the Scheme can lease a brand-new car, in exchange for a higher rate mobility allowance, with the insurance, servicing, maintenance and breakdown cover included.

The sessions delivered by the North East Autism Society were tailored to the dealership’s environment and started with how to understand the disability and the differences in communication. The training then covered the emotional and social well-being of customers and how to make visitors as comfortable as possible.

Chad Ridley, general manager of Vertu Honda Newcastle, said: “It’s important to know how to fulfil the needs of every single customer that visits our dealerships. The training delivered by Charlotte from the North East Autism Society was invaluable to our colleagues.

“It has taught everyone to be aware of their actions and has reminded everyone to be patient and sensitive at all times. I think that rolling the training programme out across all of our Honda dealerships is a fantastic idea, I know our team has certainly benefitted greatly from it.”

We are looking to roll out this training across all Vertu Honda dealerships throughout 2019.

“We have also seen a period of promising growth, which has allowed us to expand our sales team. We are delighted to welcome Vik to the dealership.

Vertu Motors has made a significant investment in our dealership and the Derby area and we are excited about what the remainder of the year holds.” to right: Kerrie Highcock, Family Development n Left Manager at the North East Autism Society, with Chad Ridley, general manager of Vertu Honda Newcastle.

Vertu Honda SPRING 2019

13

BIKE UPDATE

VERTU HONDA BIKES – ALPINE JAUNT 2019

• ITALY • SWITZERLAND • GERMANY • FRANCE • ENGLAND •

Own a Used Bike? you can tailor a service plan to your exact requirements

Vertu Honda Bikes has teamed up with AT Squared to provide an amazing trip to Europe. A small group of riders will be joined by two experienced tour guides.

Over a five-day period you will ride some of the greatest roads in the Alps.

We can tailor a service plan for any bike, which allows you to budget for your future servicing needs and spread the cost over the term of the plan with interest free payments.

You will fly direct to Milan from East Midlands Airport, spend the first night in the beautiful city of Milan, where you will be reunited with your bike! Then prepare to ride some of the most amazing roads that Europe has to offer on your very own machine.

Your local service advisor will create a plan specific to your bike and its requirements, over a period and mileage of your choice. Below are three basic plans for popular bikes.

It’s a great way of spreading the cost of your services in an affordable monthly amount.

Over the next five days you will ride on some of the most iconic roads including the Gavia, Ofen & Stelvio passes via the Schweizerischer National Park. Travel the Fluela, Furka, Abula, Julier, Tremola & San Bernardino passes, followed by the Grimsel, Susten & Klausen passes.

Below are examples of three popular bikes, for a three year plan.

The amazing adventure comes to an end when you travel the famous B500, Baden Baden, Vosges, via Lorraine National park.

Prices for this fully escorted tour are as follows: Single Rider, 1 Bike, 1 Room

£2,499

Single Rider, 1 Bike & Pillion, 1 Room

£2,995

125Forza

NC750

CRF1000L

Deposit

£19.00

£18.98

£18.98

Monthly payment

27 x £9.50

30 x £11.90

30 x £14.90

Total amount payable £275.50

£375.98

£465.98

Rate of interest

0%

0%

0%

Please call for further details.

2 Bikes, 2 Riders, 1 Room

£3,995

FOR FURTHER INFORMATION PLEASE CALL YOUR LOCAL VERTU HONDA BIKES DEALERSHIP. PLACES ARE LIMITED ON THIS EXCLUSIVE TRIP, WE CAN THINK OF NO BETTER WAY TO EXPERIENCE YOUR BIKE.

NEW BIKES FOR 2019 Honda has revealed its full 2019 European motorcycle line-up with the introduction of two new model names and three extensively upgraded models, which bring new energy to the middleweight area of Honda’s uniquely broad and deep product line-up. Here is brief summary.

CB500F, CBR500R and CB500X Honda’s lively parallel twin 500cc engine has been sold in over 75,000 motorcycles in Europe since its arrival in 2013. The CB500F roadster has sharper styling from front to back, with more angled nose fairing and side shrouds that interlock cleanly with the fuel tank. The CBR500R is also restyled: it’s narrower and sharper with strong Fireblade styling inspiration.

The CB500X compact adventurer has a new 19” front wheel, longer suspension travel front and rear, slimmer seat, wider steering angle and tougher, more rugged fairing which also improves wind protection.

Specialist Goldwing dealer status for Grantham

Grantham has been designated a specialist Honda Goldwing retailer. Our Grantham dealership has experienced particular success with the iconic Goldwing over the years, selling a good number of both new and approved used examples. The arrival of the 2019 model brings a renewed focus, with an extensive range of models on display and a full range of demonstrators for you to experience. The dealership is home to a range of approved accessories and a Goldwing expert. Pop along to see the all new model.

GL1800 Gold Wing Synonymous with long range comfort, luxury and quality for over 40 years, the Gold Wing was redesigned from the wheels up for 2018 to be sharper, lighter and more compact, while maintaining its reputation as a technological flagship with numerous new features including the first adoption of Apple CarPlay on a motorcycle.

For 2019, both the GL1800 Gold Wing itself and the Manual Transmission version of the Gold Wing ‘Tour’ will be available in a new ‘moody’ Darkness Black Metallic colour. The top of the range Gold Wing ‘Tour’ with Dual Clutch Transmission will be available in a new ‘Pearl Hawkseye Blue’.

CBR650R Another new model name on the Honda line-up is the CBR650R sports middleweight.

It features new styling which draws strongly on the CBR1000RR Fireblade for its sharp, aggressive lines and extended side fairings, plus super-short rear section and narrow dual LED headlights. The CBR650R is 6kg lighter than the CBR650F (which it replaces) with a sportier riding position.

14

SPRING 2019 Vertu Honda

BIKE UPDATE

Limited time Pre Season Service & MOT offer

COMPLIMENTARY DATATOOL TRACKER

All new Honda Road motorcycles have the option to have the top of the range Datatool tracking unit, the TrakKING Adventure, supplied and fitted free of charge. This has a normal suggested retail price of £349 fitted.

a At Vertu Honda Bikes, for can limited time only, your bike ual ann nth undergo a 12 mo lth service, MOT, Visual Hea video Check with accompanying 0. for just £20

What does it do?

In essence Datatool TrakKING Adventures is an insurance approved GNSS/GSM tracking solution, providing 24/7/365 theft monitoring and full journey history.

all The service is available on and del, mo or ke bikes, any ma 47 sive hen pre com a s ude incl point check/replacement will schedule. A recall check da also be included for all Hon r you ure ens bikes. This will son bike is ready for the sea ahead and operative at optimum performance.

Product highlights include: • Designed and built in the UK, TrakKING Adventure is a Thatcham Quality Assured approved tracking solution. TQA approved devices comply with strict approval criteria not only for the design and quality of the hardware but also for the requirements of the 24/7/365 monitoring centre.

Our showrooms offer comfortable waiting areas I with complimentary WIF and refreshments. We offer a range of service loan bikes or a collection and delivery service, a small additional charge

• Police Preferred Specification – with Police ‘Secured by Design’ approval, TrakKING Adventure is a product which can be recommended by Police forces nationwide as meeting their preferred specification.

• The bike is monitored for signs of theft as soon as the ignition goes off, with the initial movement alert being provided by text message. If the unit detects a potential theft a full alert is generated to the monitoring centre and the customer will be called to verify the bike has been stolen.

may apply.

This offer is available for s a limited time, all booking ed by 30th April 2019. plet com be st and work mu for the open road. r and get your bike ready Take advantage of this offe

• The owner can check the location of their bike easily using the TraKKING Adventure website or via the free iOS and Android smartphone apps.

• European tracking coverage is included automatically in the customer subscription.

CBR1000RR Fireblade and CBR1000RR Fireblade SP After a full model change in 2017, the Fireblade’s ‘Next Stage Total Control’ is enhanced for 2019, HSTC and ABS have been modified, and the top Power setting boosted based on input from the HRC MotoGP programme. Honda Selectable Torque Control and Wheelie Control functions are now separated, with a new ‘W’ indicator on the instrument panel.

CB650R Having introduced the CB1000R, CB300R and CB125R trio of naked models for 2018, Honda now brings its unique ‘Neo Sports Café’ look to the middleweight arena. The styling ‘language’ is modern and minimalist, and mixes café racer inspirations and a super-compact ‘trapezoid’ form to eye-catching effect. The in-line four-cylinder engine is fully on display, and the signature round headlight and sculpted fuel tank underline the ‘Neo Sports Café’ family feel.

This is sure to be a popular bike, demonstrators are available to test ride.

available to

• ‘G Sense’ Notifications: (Impact detection and alert) TrakKING Adventure contains a highly sensitive 3D accelerometer which can detect the difference between a fall in a car park and a high speed impact.

• For a small additional monthly subscription (£3 per month) you can now add 999 crash detection, REALSafe can detect if the rider has a crash and the app will automatically notify the emergency services, who can send an ambulance to the riders last known location.

• Location Based Alerts: TrakKING Adventure provides the capability to send an alert based on the vehicle arriving or leaving a specified area.

E.g. a reminder to pay a toll.

Vertu Honda Bikes will fit the unit free of charge, all that is required is for you to sign up to the monthly subscription of just £9.99.

Once complete your bike will have one of the market leading trackers in place for added peace of mind.

Vertu Honda SPRING 2019

15

MARKETING UPDATE

Well I hope you have enjoyed the spring issue of The Link. There’s certainly a lot to talk about with the arrival of the CR-V Hybrid and the all new Urban EV just around the corner, prototype dashboard below. It’s a time of unprecedented change, however be assured that we will keep you updated on all things Honda and give you the opportunity to be the first to experience the new wave of products. If you have yet to drive the CR-V Hybrid I encourage you to do so, it’s a stunning piece of engineering. Just what you’d expect from Honda.

Emma Scott Divisional Marketing Manager Vertu Honda

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