SHP Student Welcome Guide

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T E C HN OLOGY R ESOURCES TECHNOLOGY RESOURCES AND REMOTE LEARNING INFORMATION FOR STUDENTS Information Services – Service Desk If at any time you find you need help with any technical issues, please contact the UTMB Service Desk, which is available 24 hours a day, 7 days a week. The UTMB Service Desk can be contacted by email at ishelp@utmb.edu. ▶

IS Service Desk Website: https://www.utmb.edu/is/ assistance/service-desk

Student Desktop Support

Wireless Network Services: https://www.utmb.edu/is/

https://www.utmb.edu/is/access-management/ equipment-services/mobile-device-student-support/ student-support assistance/wireless-services

Information Resource Security Website: https://www.utmb.edu/infosec/Welcome.asp Microsoft Office 365 Office 365 is included in a Microsoft partnership with Higher Education to provide powerful messaging, productivity, and collaboration tools to students and employees. This application is currently provided free to all UTMB students, accessible from all modern web browsers (Google Chrome, Mozilla FireFox, Edge, Internet Explorer 11+, Safari etc.) for online use with online interfaces of common Office applications including Word, Excel, PowerPoint and Outlook Mail. Students also have the option to download a local installation of Microsoft Office 365 (the latest version) to their device(s). The full suite is available for download/installation as well as standalone installations such Skype For Business Basic. Students can log in to their mailbox via the web at www. mymail.utmb.edu, then proceed to click on the Outlook Mail icon. Information Services is beginning to evaluate Office 365 as a solution to the rest of the University community. Microsoft Office 365: https://www.utmb.edu/o365 Skype: https://www.utmb.edu/sfb

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Academic Computing Educational and research technology resources for UTMB faculty and students are provided by the Academic Computing department. Academic Computing maintains the school’s academic course management tools, lecture capture system, student online testing applications, among other resources. Academic Resources & Moody Medical Library Home Page Academic Computing

Learning Systems Blackboard Web-based access to courses from all four UTMB schools is provided by the Blackboard course management system. Blackboard courses can include many web-based course tools including announcements, blogs, contacts, calendars, discussion boards, glossaries, journals, messages, tasks, tests, assignments, audio messaging, and wikis, as well as course content files. ▶ ▶

Your login information for Blackboard is your UTMB username and password. Blackboard does not require VPN for off-campus access. https://www.utmb.edu/blackboard/eclass.asp


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